NOSDA: Northern Ontario Service Deliverers Association

Integrated Risk Management & Insurance Services June 13, 2018 Timmins AGM NOSDA Management of Risk

Our goal is to introduce an efficient, integrated Risk Management and Insurance program designed to reflect NOSDA’s unique exposures and capitalize on the mutually supportive nature of this organization.

Who is NOSDA?

NOSDA Members

• NOSDA = Northern Ontario Service Algoma District Services Administration Board Deliverers Association Cochrane District Social Services Administration Board Kenora District Services Board

Manitoulin-Sudbury District Services Board • Represents collective interest of 11 District of Nipissing Social Services Administration Board municipal organizations District of Parry Sound Social Services Administration Board

Rainy River District Social Services Administration Board

• NOSDA members focus exclusively on: District of Sault Ste. Marie Social Services Administration Board ✓ Housing District of Thunder Bay Social Services Administration ✓ Social Services Board ✓ Emergency medical services District of Timiskaming Social Services Administration Board (ambulance & paramedic) City of Greater Sudbury ✓ Children’s services NOSDA’s Role

Northern Ontario - 88% of Ontario’s land mass, 6% of the population

NOSDA Role:

• Facilitate co-operation between local government organizations

• Political forum for developing policies and program delivery that work for Northern Ontario

• Enable joint action to support effective and efficient delivery of services Population by Member Area

Region 2016 Population 2011 Population Algoma 40,726 40,729 Cochrane 79,682 81,122 Greater Sudbury 161,647 160,376 Kenora 65,533 57,607 Manitoulin-Sudbury 34,801 34,244 Nipissing 83,150 84,736 Parry Sound 42,824 42,162 Rainy River 20,110 20,370 Sault Ste Marie 73,368 75,141 Thunder Bay District 146,048 146,057 Timiskaming 32,251 32,634 All Northern Ontario 780,140 775,178 Ontario 13,448,494 12,851,821 Key Facts

NOSDA members… • Serve ~780,000 people spread over ~310,000 mi2

• Combined annual operating budget of $500M (£280M), 1,200 full-time staff

Emergency Children’s Housing Social Assistance Medical Services Services Staffing 210 400 100; 116 operators 339 complement: 12,000 housing 249 licenced 44 ambulance Sites: 35 delivery sites units centres stations

→ 16,000 Ontario → 114 Works cases ambulances +$1B in housing → 20,000 child → +82,000/year Other Attributes assets care spaces → 30,000 Ontario emergency Disability Supports medical service cases calls Meeting NOSDA Insurance Needs

Already covered **Underwriting by existing HSC Program Required**

Emergency Social Children’s Medical Housing Services Services Services Coverages

All Risks Equipment Umbrella Liability $20,000,000 per occurrence Excess Property Breakdown annual aggregate Medical Blanket $25,000,000 Malpractice POED SIR = $10,000 $20,000,000 per claim and annual aggregate

SIR = $10,000

Commercial Automobile Errors & Medical Directors & Employee General All Perils & Omissions Malpractice Officers Liability Dishonesty Liability Third Party Liability Liability $5,000,000 per $1,000,000 $5,000,000 Liability $5,000,000 $5,000,000 occurrence per $5,000,000 per per annual occurrence per occurrence claim aggregate Loss In/Out of Counterfeit Depositors’ occurrence Premises $50,000 Forgery $50,000 $50,000 Deductible Deductible Deductible Deductible$ Deductible Deductible Deductible $2,500 $2,500 $5,000 5,000 $5,000 $5,000 $10,000 $10,000 $Nil $5,000 $5,000 Deductible $NIL $10,000 $10,000 Proposed Approach

Underwriting for Program Supports for Group Management NOSDA members

NOSDA Risk Management Committee

Member communications

Claims Management & You? HSC & Marsh Tracking

Ongoing risk finance analysis

Property inspections Thank you

Brian Laur Director, Insurance Services

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