Contents World Travel Market 2007

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World Travel Market 2007

Foreword: Tom Nutley 4 Published by: Foreword: Fiona Jeffery 5 Pedigree Media International Ltd, WTM Advisory Council 7 Linton House, 39-51 Highgate Rd, What’s new at WTM 8-9 London NW5 1RS. Programme of Events 10-14 Tel: +44 (0) 207 428 7830/1 Website: www.pedigreemedia.co.uk WTM World Responsible Tourism Day 16-17 WTM Travel Agents Day 18-19 Editor: Colin Ellson Editorial Contributor: Graeme Payne ExCeL London 20 Content includes authorised extracts and statistics from the Welcome to London 21 UNWTO World Tourism Barometer, www.unwto.org. Many of the editorial photographs have been supplied courtesy Global Media Network Contacts 22-23 of www.travel-pictures-gallery.com. UK pictures courtesy of Meridian Club 24 www.britainonview.com Customer Services: Adunola Smith Official Premier Partner 25 Senior Project Manager: Vicky Sotiropoulou World Tourism Award and IIPT 26 S.E. Asia Sales Agent: Marcus Osborne, Tiger Publishing India Sales Agent: Exposure Media Marketing PVT Ltd Just a Drop 28-29 3 Sales & Marketing Director: John Lewisohn World Travel Market Floorplans 30-37 Publisher: Tim Westbrook World Travel Market Team 39

WTM Global Media Network 41 Design, Typsetting and Production Management: Acumen Marketing Management Ltd, Website: www.acumenmarketing.com Technology & Online Travel 59

Data Compilation: Runningman Publishing, Global Village 61 Website: www.runningmanpublishing.com

Publishers Statement: This catalogue has been printed on paper from sustainable forests Africa 67 and our printer, Stephens and George Print Group, is accredited with the ISO 14001 Environmental Management System. Americas & Caribbean 93 The 2007 World Travel Market Official Catalogue is published under contract by Pedigree Media International Ltd to help guide delegates around the exhibition and to provide them with essential reference information both during and after the show. Asia Pacific 119

All rights reserved. No part of this publication may be reproduced, Europe 137 stored in any retrieval system or transmitted in any form or by any means electronic, photographic, recording or otherwise without the prior permission of Reed Travel Exhibitions and Pedigree Media UK & Ireland 165 International Ltd. While every effort is made to ensure information is correct at the time of going to press, neither the publishers nor the organisers can be held responsible for any errors or omissions. Middle East & North Africa 171 The publisher encourages readers of this Catalogue to recycle the publication when it has ceased to be of value as a reference source. Exhibitor Listings 193

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Message from Tom Nutley, Chairman, RTE Message from Fiona Jeffery, Chairman, WTM

The future of travel Changing man’s global footprint On Tuesday - the eve of WTM’s World Responsible Tourism Day – World Travel FORECASTERS predict that in the next FROM PROVIDING cost savings, making a Market is hosting the UNWTO Ministers’ couple of decades globetrotting travellers positive contribution to climate change to Summit on Tourism and Climate Change. will be demanding holidays to even more increasing economic stability and ensuring Up to 300 Government Ministers, senior far-flung and remote places, increasingly the long-term appeal of a destination, aides and eminent speakers will come attracted to extreme, often bizarre responsible tourism practices simply together at World Travel Market to try and accommodation and buying out-of-this make good business sense. agree on a Global Declaration on Tourism world adventures that include journeys and Climate Change. What ever the into space. And yet there is no doubt that the industry outcome, it will be presented to the United could do better! Nations Climate Change Summit in Bali in Travel and tourism is a topsy-turvy, December. fast-pace, ultra competitive business and Despite the amazing work by some, there is as professionals it is our job to keep ahead still a great deal to be done. In fact, we have World Travel Market is unashamedly, of the game. hardly scratched the surface. unreservedly, wholeheartedly about successful global business. What ever your That’s why World Travel Market is an The public and private sector of today and interests, we hope that you will find much important four days in the global industry the business leaders of tomorrow need to to help you take your business on to a new calendar. understand the issues at stake. chapter of profitability.

Even in a super high-tech world where World Travel Market has a very specific, May I wish you a productive and enjoyable technology has made travel processes major global focus on all things green week. almost instantaneous, there is still a need this year. to meet face-to-face, to understand about Fiona Jeffery the new trends and developments and to meetings industry does command the The first ever WTM World Responsible contribution and demonstrate action to Chairman confront and discuss some of the difficult attention that it undoubtedly deserves. Tourism Day on Wednesday, in association consumers, by taking a lead on what is the World Travel Market 4 and challenging issues that face the with the UNWTO, will unite the planet and most fundamental issue of our time. Just 5 industry today – and tomorrow. The partners, who have been working the industry in a way that has never been think what we can do to sustain our world together for more than three years, have done before. The day has already won many if we work together as an industry. In order to prosper, middle and senior man- published a groundbreaking report supporters, including PATA, the WTTC and agement need regular, year-round business- ‘Measuring the Economic Importance of well known figures such as Sir Richard It is a tremendous challenge but World to-business in-depth intelligence gathering, the Meetings Industry. Developing a Tourism Branson and environmentalist Prof. David Travel Market is well placed to help drive analysis and delivery. Satellite Account Extension’. Bellamy. this vision of a better kept world. For the past 13 years, we have pioneered the You need to be inspired, to learn from The report recommends that the industry Whether companies, organisations and importance of environmental issues, others, exchange ideas. adopts a form of Tourism Satellite individuals are at World Travel Market or initially with Environmental Awareness Day Accounting as a viable means of achieving not, we want everyone who works in and, and latterly with Responsible Tourism Day. When developing future strategy, product official universal industry recognition as a like me, has a passion for the international development plans, resource allocation and major economic driver. travel and tourism industry, to stop just WTM’s now World Responsible Tourism Day sector focus, it is essential to be one step in talking about this crucial aspect of our is designed to inspire everyone working in front, embracing and understanding the To this end, the partners have now very future. the industry, pushing the boundaries to a environment clearly. appointed a dedicated economist with new humanity. experience in statistics and economic We need to plan now for a simpler, saner, Making Meetings Measure Up analysis. He will be working on a number of more sensible hand-over to the next That is why the day will reflect some of the selected case histories where detailed data generation by taking action. brilliant work that is being carried out with A major worldwide initiative was launched on the meetings industry is already known the publication of a magazine called earlier this year to ensure that everyone to exist, such as Austria, Australia, Canada, Serious, long term, committed action. Spotlight, provided free to all delegates and working within the meetings, conference and Mexico, Spain and South Africa. It will take will offer many opportunities to get to grips incentive industry (now called the meetings some time to adapt TSA, but it will certainly Action that transforms the lives of people with the difficult issues that remain in industry) recognises the importance of be worth it. and communities; that helps to eradicate responsible tourism. adopting a form of Tourism Satellite poverty; and saves this beautiful, ever- Accounting, measuring the economic global The brave new world is here. changing planet of ours from further The programme, including debates, importance of the meetings industry. destruction by mankind. presentations, workshops and seminars as And we are ready to welcome it with open well as a networking event at the end of For more information on WTM World Only by understanding precisely what is the arms! Above all, we need to be able to hold up our the day, tackles four key environmental Responsible Tourism Day, or to apply for contribution from this high yield sector, can heads with dignity and demonstrate that subjects: water, poverty reduction, the WTM World Responsible Day logo, we hope to generate a universal improve- Tom Nutley the industry recognises its responsibilities destinations and carbon offsetting. All log onto www.wtmwrtd.com or contact ment in its status. Chairman and is working towards making a real the main events will be free and located Araminta Sugden on the special hotline Reed Travel Exhibitions difference. in World Travel Market’s Conference Set, service on +44 (0)1892 535943. There’s Reed Travel Exhibitions is working with the Platinum Suite 4, Level 3. also a chance to watch the WTM World International Congress and Convention This is indeed the most ambitious project Responsible Tourism Day film which we Association (ICCA), Meeting Professionals that we have ever undertaken at World Further more, as we all know, Climate hope will inspire you into joining this International (MPI) and the World Tourism Travel Market, but our aim is to catalyse Change is a reality and will eventually great crusade for industry change. Organization (UNWTO) to ensure that the the international industry to make a real impact the industry.

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WTM Advisory Council

Baroness Anelay Ms. Julia Hendry Mr. Michael Feldman of St John’s DBE Director of Marketing, Director Passenger, Chairperson, Caribbean Tourism International Air World Travel Market Organisation Transport Association Advisory Council

Mr. Ian Hawkes Mr. Tom Jenkins Mr. Bill Maloney Executive Director, PATA Executive Director, Executive Vice President UK Chapter European Tour & COO, American Operators Association Society of Travel Agents

Mr. Stephen Dowd Mr. Jean-Claude Ms. Esther Smith Chief Executive, Baumgarten Executive Secretary, UKinbound President, World Travel ANTOR & Tourism Council Join us at WTM 2008. Share the experience and the business.

To discuss your requirements for WTM 2008, contact your Regional Account Manager in the WTM Sales Lounge onsite at WTM 2007 or contact us on +44 (0) 20 8910 7961, email: [email protected] Visit www.wtmlondon.com for more information. Mr. Birger Bäckman Mr. V Enzo Fúrnari Mr. Kenny Boyle Secretary General, President, COTAL Commercial and Universal Federation Marketing Services of Travel Agents’ Director, VisitBritain Association

The Global Event for the Travel Industry

Mr. Derek Houston Mr. Mark Tanzer Mr. Geoffrey Lipman Director, Chief Executive, Assistant Secretary- Houston Travel Association of British General, UNWTO Marketing Services Travel Agents

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What’s new at World Travel Market 2007

The Most Ambitious Universal The Awards, the biggest of its kind in the Ministers will be asked to consider and ultimate guru of cool – will be at World Day of Action for the Industry world, are again organised by online travel ratify a Declaration recommended by Travel Market to help businesses make agent responsibletravel.com, in association environmental experts at the UNWTO’s more money from travel and tourism. Abu Dhabi with The Times, World Travel Market and Summit on Climate Change in Davos, is WTM’s Official THERE HAS NEVER BEEN A YEAR with more Geographical Magazine – the magazine Switzerland in October. He is the guest speaker at World Travel Premier Partner focus, more urgent challenges or more of The Royal Geographical Society. Market’s Captains of Industry Lunch on competition at World Travel Market. The Ministerial Declaration is to be put to Monday and will also take a free seminar Abu Dhabi, capital of the Arabian Gulf WTM World Responsible Tourism Day will the UNWTO’s General Assembly at the end on Tuesday in North Gallery Rooms 6/7 state of the United Arab Emirates, which Because of the sheer global scale of the be held every year on the Wednesday of of November and will be a major aspect of 12.30 – 13.30 hrs. aims to be the world’s leading high-end event, it is inevitable that delegates will be World Travel Market. In 2008, WTM World the organisations submission to the UN’s destination, is the Official Premier served up a generous helping of information, Responsible Tourism Day will fall on Bali Climate Summit in December 2007. Levine claims that the travel and tourism Partner of World Travel Market. products, contacts and choice on whatever Wednesday 12 November. industry has been left behind as the agenda geographic or sector interest they desire. UNWTO Secretary General Francesco has moved on, while other sectors have In a unique two-year agreement for 2007 Now the industry is beginning to heed the For more information on WTM World Frangialli has called the summit “the most been quick to embrace change. and 2008, World Travel Market is assisting But in addition to a jam-packed event demands of a growing army of consumers Responsible Tourism Day, log onto important and intensive tourism industry the Abu Dhabi Tourism Authority (ADTA) programme, this year is notably different – who are calling for a more caring, responsible www.wtmwrtd.com. This gives full details analysis on climate ever undertaken and a Levine, executive director of US consultancy to market and promote some of the most with more new worldwide initiatives, industry. An industry that helps to save the of how the industry can get fully involved key component of the overall global response the Avant-Guide Institute, working with a exciting new world-class tourist attrac- speakers, campaigns and top level meetings planet as well as improve the lives of millions. and how to apply for the WTM World to an issue, which is, together with Poverty plethora of top international brands, tions ever to be introduced in one city. than ever before. Responsible Tourism Day logo. Additionally Alleviation, the challenge of our times.” including MasterCard, Samsonite and Four key topics have been identified for the a hotline service has been set up to help Deutsche Telekom, believes the secret to Visitor numbers to Abu Dhabi increased It is designed to provide every World Travel day where experts from across the world and advise on +44 (0)1892 535943. Spa, Health and Wellness Focus businesses making more money, in whatever by 40% in 2006 to reach 1.2 million. Market attendee with a vital international will be involved in discussion, debate and sector, is being more innovative in the way business backdrop, fuelled by fresh insight, advice on changing the way we do business. World Travel Market’s Spa, Health and they respond to cultural trends. Mr. Mubarak Al Muhairi, Director the very latest market intelligence plus an The subjects are Water, Carbon Offsetting, Wellness focus, now in its second year, General, ADTA said: “We have already opportunity to confront two of the most Destinations and Poverty Reduction. has a new expanded programme to help He says that as part of the most time- become the World’s Leading New critical and pressing issues ever to impact delegates “tap into” the phenomenal deprived generation in history, it’s very rare Destination, but that is just a beginning the long term future of the industry: Ensure that you also pick up your free growth of spa holidays. to take a step back and look at the way for Abu Dhabi, much of which remains 8 Climate Change and Responsible Tourism. full colour magazine, ‘Spotlight’, on culture is heading, but by doing this the totally undeveloped and unspoilt. 9 Wednesday from the Central Boulevard. Research shows that the industry has grown industry will have a better chance of World Travel Market 2007 will see the first The publication, marking the first 40% in the past three years alone. The sheer engaging with your customers. “We plan to maximise on our countless ever WTM World Responsible Tourism Day WTM World Responsible Tourism Day, Ministers’ Summit size of the market is extraordinary. There natural attractions, such as year-round on Wednesday 14 November – a measure is designed to inspire delegates with are now more spas in the US alone (15,699) sunshine, spectacular desert dunes, miles taken by the global industry to reduce its case histories from around the world On Tuesday – the eve of WTM World than there are Starbucks coffee shops in the of pristine sandy beaches, 200 islands, footprint. of excellent responsible tourism work Responsible Tourism Day – World Travel world (13,728)! green oases and much more. linked to this important initiative. Market attendees will be able to share one This is the most ambitious initiative ever of the most important global meetings to World Travel Market is featuring three “Major initiatives and developments will where the aim is to take real action that If your company or organisation has ensure the long term future and status of seminars on the subject and is also create 25,000 additional hotel rooms by makes a difference. not been involved with WTM’s World the industry. encouraging spa activities by exhibitors 2015, 4,000 of them within the next three Responsible Tourism Day this year, on their stands. years. It means that not only will Abu The day is being organised in association As part of World Travel Market’s Ministers’ Dhabi be the world’s leading destination ‘Spotlight’ is an invaluable tool to help Daniel Levine with the UNWTO and is supported by you to plan and participate in 2008. Programme, now in its third year, WTM will The free Spa, Health and Wellness seminar but also a cultural destination of true leading organisations such as PATA and the be hosting the UNWTO Ministers’ Summit programme includes: global stature and distinction.” WTTC as well as leading industry figures on Tourism and Climate Change. Trends Report such as Sir Richard Branson and well known International Explorer Opens WTM I Sustaining spa credibility – avoiding He continued: “That is why we are linking international environmentalist Prof. David World Responsible Tourism Day The summit, expected to bring together customer disillusionment. Euromonitor International, the world’s up with the organisers of World Travel Bellamy. over 100 Government Ministers, senior Monday 12 November, 14.00hrs leading provider of global business Market. Abu Dhabi aspires to the very The day will be formally opened on aides and environmental experts, will be Speaker: Dr. Bruce Osborne – Spas Research intelligence on industries, countries and best in everything and World Travel Too often in the past, environmental and Wednesday at 10.30 hrs by international held at WTM’s Conference Set, Platinum Fellowship. consumers, has teamed up with World Market, with its established reputation as responsible tourism has been given no environmentalist, Pen Hadow, one of the Suite 4 and broadcast to delegates via giant Travel Market to produce the World Travel the world’s leading business forum for the more than “lip-service” with good talk – world's most accomplished Polar explorers screens in the Central Boulevard as well as I The UK Market for Health Tourism, Market Global Trends Report. industry, is an appropriate partner. but very little else. and the first person to sledge alone from to a special Media Room in the International Tuesday 13 November, 16.00hrs Canada to the North Geographic Pole Press Centre, at ExCeL London. Speaker: Keith Pollard, Managing Director, It will be presented by BBC presenter Thalia “In exciting and imaginative ways over without any re-supplies. The launch will be Treatment Abroad, UK leading web portal Pellegrini at 10.00 hrs on Monday at World the next two years, we want to engage held in World Travel Market’s Conference for medical tourism. Travel Market’s Conference Set, Platinum with World Travel Market’s delegates to Set, Platinum Suite 4, Level 3, venue for the Suite 4, Level 3. convey the very strong messages about major WTM WRTD programme of events I English – The First Language of Spas, the new Abu Dhabi experience.” throughout the day. Tuesday 13 November 14.00hrs Travel and tourism is a core area of research Speakers: Robert Czik – the British at Euromonitor International and the report Fiona Jeffery, Chairman of World Travel The opening will be followed by the International Spa Association (BISA); will bring to the industry’s attention the Market said: “Abu Dhabi has risen so far presentation of the Virgin Holidays Bruce Milne – Bell. very latest trends and developments. The and so fast that it has taken the rest of Responsible Tourism Awards. The Awards report aims to assist travel companies and the industry by surprise. But over the next celebrate tourism ventures that make a Making More Profit organisations with planning and investment, two years every professional working positive contribution to conservation and helping travel professionals make informed within the industry will hear a great deal the economies of local communities while Top American global trends consultant choices about business retention and more about the magic of Abu Dhabi”. minimising any negative impacts of tourism. Daniel Levine – dubbed by CNN as the expansion.

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Programme of Events – Monday 12 November Programme of Events – Tuesday 13 November

08.30 – 09.30 WTM Exhibitor & Press Breakfast 14.00 – 15.00 Airline Head to Head 09.00 – 16.00 WTM & UNWTO Ministers’ Summit on Climate Change 14.00 – 15.00 English – The First Language of Spas Press Centre By invitation only. Conference Set Steve Ridgway, Chief Executive, Virgin Atlantic Airways is Conference Set In partnership with UNEP, the United Nations North Gallery Robert Czik, BISA; Bruce Milne, Bell. Hospitality Area Platinum Suite 4 interviewed by John Strickland, airline analyst and consultant. Platinum Suite 4 Environment Programme. By invitation only. Room 8 English – the emerging international language for spas, A number of keynote speakers and experts with an and the English language Spa Academy in Sussex. 10.00 – 11.00 WTM Forecast Forum 14.00 – 15.00 The Impact of Social Media international reputation will participate in the Ministers’ Conference Set Exclusively for members of the press. North Gallery Organised by Genesys, The Travel Technology Consultancy. Summit. 15.30 – 16.30 It's All in the Family - Cashing in on Multigenerational Platinum Suite 4 WTM Global Trends Report 2007, in association with Rooms 4/5 Sponsored by Microsoft Digital Advertising Solutions. North Gallery & Friendship Travel Packaging Euromonitor International. Jerome Touze, WAYN.com (‘Where Are You Now?’); Graham 11.00 – 12.00 Insights from Travelzoo’s 11 Million Subscribers Room 8 Organised by ASTA. McKenzie, Travelmole. Find out whether travel is losing North Gallery Chris Loughlin, Travelzoo (Europe) Ltd. Cheryl Hudak, President & CEO, ASTA. 11.00 – 12.00 Get Ahead on the Web control to social media or if the two can work together. Room 4 Insights from Travelzoo’s global audience – how are British, Multigenerational Family Travel and Friendship Travel are the North Gallery Organised by Genesys, The Travel Technology Consultancy. Germans, French, Americans, Canadians and Chinese NEW Buzz-words to describe a growing travel focus for U.S. 14.00 – 15.00 Get More Out of What You Have Rooms 4/5 Sponsored by Microsoft Digital Advertising Solutions. subscribers interacting differently? travel consultants. Many travellers are ready to spend money North Gallery Organized by SFT bank and CITCO group. Paul Richer, Genesys. What are the latest web trends that to re-acquaint themselves with family and friends. Room 6 Orbitz, Jumeirah, CITCO and SFT Bank look at marketing to will make a difference to your organisation? 11.00 – 12.00 Hotels 2007 current clients loyalty programmes, e-commerce payment North Gallery A panel discussion featuring senior figures in the hotel 16.00 – 17.00 Microsoft Digital Advertising Solutions Workshop 11.00 – 12.00 Country as Brand: Unveiling the Country Brand Index processing and tax planning strategies. Room 5 industry. Chaired by Business Traveller Magazine. North Gallery Jon Baron, Microsoft; Ed Pushman, Microsoft. North Gallery 2007 Rankings Room 4 An insight into the opportunities for travel and tourism Room 6 Ms. Rina Plapler, FutureBrand; Mr. Rene Mack, Weber 14.00 – 15.00 Sustaining Spa Credibility – Avoiding Customer Disillusionment 11.00 – 12.00 Seatrade Cruise Panel, Organised by Seatrade, PSA and ACE brands, as well as demonstrating the impact online can have Shandwick. A unique perspective on the world of country North Gallery Dr. Bruce Osborne, Spas Research Fellowship. A look at pitfalls North Gallery Chaired by: William Gibbons, Director of the Passenger on an overall marketing strategy. branding. Room 8 for the spa industry in the future and the value of quality standards accreditation. Room 6/7 Shipping Association. Join senior representatives from 11.00 – 12.00 Bet Big on India international cruise lines for this lively, interactive debate 16.00 – 17.00 How business travellers are turning to each other to get North Gallery Lalit Sheth, Raj Travel World. Buyers & sellers can learn how to 15.00 – 16.00 Working with the World: Managing Americans to learn more about the cruise vacation industry. North Gallery a better deal on the road Room 7 grow their business by dealing with this new and exciting North Gallery Produced by Internationalist Conferences Inc. featuring Room 6/7 Tony Hallett, silicon.com and atlarge.com. opportunity called India. Room 7 Allyson Stewart-Allen. Be a more effective communicator, 11.00 – 12.00 Luxury Travel's top 10 adventures The Fair Wi-fi campaign hasn’t called for ‘free wi-fi’. It partner and negotiator with the Americans who promise North Gallery Chaired by Yasmin Razak, Haymarket Media Group. recognises that provision is a cost to location owners such as 11.00 – 12.00 How the British Will Travel 2010 future profits. Room 8 The top ten luxury adventures from around the globe, cafés, hotels and airports. Rather, unreasonable fees, seen as North Gallery Dr. Auliana Poon, Tourism Intelligence International. as voted for by the readers of Haymarket Media Group's an opportunity for huge mark-ups, aren’t helping anyone in 15.30 – 16.00 World Tourism Award 2007 Celebrates its 10th Anniversary Room 8 How Britain is one of the most robust, dynamic and terror- Luxury Travel magazine and a panel debate with key buyers the long-term. resistant travel markets in the world. Conference Set Sponsored by: American Express, Corinthia Hotels, International of luxury travel. Platinum Suite 4 Herald Tribune and Reed Travel Exhibitions. Honouring three 16.00 – 17.00 The UK Market for Health Tourism 11.30 – 12.30 WTM VIP Opening and Reception inspiring and visionary leaders of the American Tourism 12.30 – 13.30 Web 2.0 & what it means to online travel North Gallery Keith Pollard, Treatment Abroad. Conference Set Sponsored by dot2dot. Society (ATS). North Gallery Aseem Sadana, Isango! Room 5 An insight into the UK market, the market drivers, and Platinum Suite 4 Host: Stephen Sackur, BBC Journalist / Presenter. Room 4 Web 2.0 is a term used often these days across industries. market trends, and the findings of recent surveys of medical 15.30 – 16.30 Emerging trends in the global online travel market By invitation only. However, it is rarely understood in its entirety and its tourism providers and medical tourists. North Gallery Amy Scarth, EyeforTravel Ltd. Find out where the lucrative implications on the travel industry even less so. Room 4/5 travel markets are, how the consumers are buying travel and 12.00 – 14.00 Captains of Industry Lunch 16.30 – 17.30 Green is Gold what they’re buying online. 10 Silver Sturgeon In aid of Just A Drop. Sponsored by Oman Tourist Board. 12.30 – 13.30 21st Century Business Travel North Gallery William A. Maloney, ASTA. 11 Keynote speaker: Daniel Levine, Avant-Guide Institute. 16.00 – 16.30 The International Institute for Peace Through Tourism North Gallery Mark Harris, Institute of Travel Management. Room 8 The efforts of US travel retailers to support their clients' By invitation only. Conference Set Industry leaders will debate the role of tourism in ‘Building Room 5 A look at the key issues facing business travel buyers, and a wishes to be greener, and how by offering responsible Platinum Suite 4 Bridges of Understanding’ as a pre-requisite foundation for glimpse of what business travel will be like in the future. assistance to Green Travel can mean an increase to profits. 12.30 – 13.00 Canada this human journey into the 3rd Millennium. Conference Set Speaker: Mr. Pierre Labrie, Québec City Tourism. 12.30- 13.30 "Tomorrow Today - the five cultural trends that will propel Platinum Suite 4 Québec City is celebrating its 400th anniversary in 2008, and 16.00 – 17.00 Your own TV channel - Online Video is the future of North Gallery tourism into the next decade" undergoing major infrastructure projects to be enjoyed for North Gallery travel marketing Room 6/7 Daniel Levine, founder, Avant-Guide Institute. generations to come. Room 6 Jonathan Booth, Guy Massey, The Internet Video Company. Top global trends expert, and Avant-Guide Institute founder Leading travel companies are harnessing the power of the Daniel Levine will give his ground-breaking perspective on 12.30 – 13.30 Going Mobile world's most powerful communication tool. Learn to make how businesses can make the most of the major cultural North Gallery Organised by Genesys, The Travel Technology Consultancy. the most of this new medium. shifts happening today. Rooms 4/5 Sponsored by Microsoft Digital Advertising Solutions. Michael Lacy, Handy Group; Gerry Samuels, Mobile Travel 16.30 – 17.00 Quito Tourismo (Ecuador) 14.00 – 15.00 How Technology & Telecommunications in Asia can benefit Technologies; Annika Erskine, WAYN.com ('Where Are You Conference Set Dominic Hamilton, Quito Visitors’ Bureau. The rebirth of North Gallery and generate revenue for you whilst providing value Now?'). Mobile Internet is now a reality and the first Platinum Suite 4 ‘Quito’ – New attractions, new hotels, new activities. Room 4 added services for your clients and the industry pioneering travel companies are gaining real advantage from Mr Syed Md Najib Syed Md Noor, Celcom. being the first movers in this new, fast-growing channel. The potential revenue generating opportunities for the 12.30 – 13.30 Luxury Travel with a Conscience Tourism and Travel industries within the Telecommunication North Gallery Jane Kaye-Bailey, Philanthropic Traveller; Jeff Senior, and Technology Industries in Asia and the value added Room 8 Fairmont Hotels; Christopher Rodrigues, Chairman, benefits for corporate, MICE and Leisure travellers. VisitBritain; Angela Clarke, Lumiere Associates; Lieran Stubbings, Global Luxury Forum; Andrew Turner, Morris 14.00 – 15.00 How to incorporate Internet Marketing into your Visitor Publications. Looking at the philanthropic element North Gallery Destination Marketing Strategy now available to the luxury traveller, and how this practice Room 5 Matthias Schulz, Destination Sites. is becoming increasingly popular. What makes sense, which internet tools are affordable and fit into destination marketing strategies and budgets? 13.00 – 14.00 How can independent hotels survive in today’s fast North Gallery moving marketing jungle - a practical seminar for 14.00 – 15.00 Airlines 2008 Room 7 independent hotels North Gallery Panel: Paul Charles, Virgin Atlantic Airways; Jonathon Counsell, Simone Rosel, Eyes2market; Gabrielle Alam, Eyes2market; Rooms 6/7 British Airways; Christine Ourmieres, Air France KLM; Glyn Sharon Bernstein, Eyes2market. How can Boutique, small Jones, London Luton Airport; Marvin Tan, Singapore Airlines; and green, family run or city centre, hotels with less than 50 Kevin Bruce, Boeing; Colin Stuart, Airbus. rooms thrive in a more aggressive global tourism market? The air transport industry faces a mix of challenges and opportunities with emerging markets, expanding airports, 13.00 – 14.00 Airline Head to Head the impact of ‘super’ aircrafts, alliances, partnerships, Conference Set Mike Forster, Director for Strategy & Development, BAA is security and staying competitive. How will the sector face Platinum Suite 4 interviewed by John Strickland, airline analyst and consultant. and adapt to these challenges?

Unless otherwise stated all sessions are free of charge and seats on a first come first served basis. Details correct at time of going to press. Unless otherwise stated all sessions are free of charge and seats on a first come first served basis. Details correct at time of going to press. travller welo

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Programme of Events – Wednesday 14 November

World Travel Market World Responsible Tourism Day

09.00 – 18.00 WTM ChinaContact Forum - China The Future Of Travel 2007 12.30 – 13.15 ITT Skills Zone: Industry Professionalism 14.30 – 15.15 ITT Skills Zone: Full Steam Ahead for the Cruise Market South Gallery An assessment on recent changes in China’s tourism industry, North Gallery Training For Travel. North Gallery Silversea Cruises. Rooms 21/22 new trends, policies and major players. Standard rate £338 Room 15 Increase your employees’ professionalism without denting Room 15 How the Cruise Market has grown over the last 10 years Lunch £45 Supporter discount 10%. your bottom line. Understand the positive benefits to your and continues to grow. Opportunities arising from a recent business and your employees gained by this increased survey of holiday makers regarding their future holiday 10.30 – 17.15 ITT Student Zone professionalism. plans. Whether agents should be targeting existing cruisers/ North Gallery Education and learning - knowledge is power. Gain a better new to cruise or both. Room 14 understanding of the industry and about select world 12.30 – 13.30 Web 2.0 And Beyond destinations with the Institute of Travel & Tourism (ITT). North Gallery Organised by Genesys, The Travel Technology Consultancy. 15.00 – 16.00 WTM World Responsible Tourism Day Panel Discussion Suitable for all Students and Lecturers attending WTM. Rooms 4/5 Rohit Talwar, Fast Future; Dean Harvey, Spannerworks; Conference Set Poverty Reduction - Mainstream Concern Or Token Gestures? Philippe Der Arslanian, Amadeus. Platinum Suite 4 Chaired by Harold Goodwin, Professor of Responsible Tourism, Leeds Met University; Director of the International 10.30 – 11.15 ITT Skills Zone: Why Should I Work For You? The online world is so fast moving that one can easily get Centre for Responsible Tourism. North Gallery C&M Recruitment. left behind. Web 2.0 has burst on the scene as the all- Through the United Nations in 1999 tourism was urged to Room 15 Looks at best practice for staff retention and motivation as encompassing phrase for social media, mash-ups, virtual make a contribution to poverty reduction and the Millennium well as benefits and salary news for the travel industry to worlds and more. Development Goals. What has been achieved since? aid your business and ultimately attract the best staff for your business. 12.30 – 13.30 Scream If You’re Green! North Gallery Organised by TTG. 15.00 – 17.00 The Guild of Travel and Tourism’s “Question Time”: Room 8 Open to Operators, Agents and Tourist Boards, a "Question North Gallery The Future Of The Travel Trade – Boom Or Bust? 10.30 – 10.45 Launch Of WTM World Responsible Tourism Day Time" style session with questions from the floor to a panel Rooms 6/7 Sarah Longbottom, Travel Weekly, will put pertinent Conference Set Polar Explorer Pen Hadow opens WTM WRTD - the world’s of experts. Walk away with at least 5 practical ideas to questions to our panel of experts – for their predictions and Platinum Suite 4 first and most ambitious global day of responsible tourism "green up" your business! forecasts for the future for the travel trade. This is a paid for action. session, limited seating on the door. 13.00 – 13.30 Quito Tourismo (Ecuador) 10.45 – 11.45 Virgin Holidays Responsible Tourism Awards Conference Set Dominic Hamilton, Quito Visitors’ Bureau. 15.30 – 16.15 ITT Skills Zone: Optimising Sales Performance Conference Set Recognising individuals, companies and organisations in the Platinum Suite 4 ‘Touching the sky’: Quito and it’s environs – all you need to North Gallery Tangent Training. Platinum Suite 4 travel industry that are making a significant commitment know. Room 15 This interactive session will focus on three impacting areas to the culture and economies of local communities and are Sales Style, Motivation – leadership & Stress Resolution. providing a positive contribution to biodiversity conservation. 13.30 – 14.15 ITT Skills Zone: Understanding GDS North Gallery Viasinc. 16.00 – 17.00 Finding Hidden Value In Travel Acquisitions And Divestments 11.00 – 12.00 Latest Developments in Search Engine Marketing Room 15 Participants will take away a keen understanding of what North Gallery In Today’s Markets 12 North Gallery Organised by Genesys, The Travel Technology Consultancy. the VIASINC GDS Training System is, how it works and what Room 8 Roger Luscombe, Continental Capital Partners (CCP). 13 Rooms 4/5 Richard Gregory, Latitude Group; Dan Robb, Google UK; makes it better than any other product on the market. Whether you are a buyer or a seller in today’s travel market, Len Wright, Open Roads. identifying value and de-risking the M&A process are key requirements for a successful purchase or sale of a private The success of any travel business is heavily influenced by how 13.30 – 14.30 WTM World Responsible Tourism Day Panel Discussion travel company. well it can perform on the search engines. Hear from the Conference Set Why A Shortage Of Drinking Water Is Such An Industry Issue? experts on how to take advantage of the latest developments Platinum Suite 4 Chaired by Stephen Sackur, BBC Journalist and Presenter. 16.00 – 17.30 WTM World Responsible Tourism Day Panel Discussion in search engine marketing. Water is an important resource for the tourism industry; Conference Set Responsible Tourism – Making A Real Difference In holidaymakers wash in it, swim in it and drink it. What can Platinum Suite 4 Destinations Around The World 11.00 – 12.30 WTM Gay Marketing Masterclass the industry do to manage and reduce our impacts on other Chaired by Stephen Sackur, BBC Journalist and Presenter. North Gallery Ian Johnson, Principal Consultant, Out Now Consulting; people’s water supplies? Rooms 6/7 Rolf Ostendorf, Berlin Tourismos Marketing; Jeanette What is happening in destinations where governments and the industry are working together to implement responsible Schuchmann, German National Tourist Office. 13.30 – 14.30 Seatrade Cruise Seminar - organised by Seatrade and PSA Every year the gay and lesbian market spends billions on tourism policies? What progress has been made and what North Gallery William Gibbons - Director of the Passenger Shipping are the current priorities? travel and tourism. In this MasterClass you will learn what Rooms 6/7 Association; Christopher Hayman MD, Seatrade. you need to know to take advantage of this growing travel Highlighting the current state, whilst predicting what the market opportunity. 16.30 - 17.15 ITT Skills Zone - Social Media Marketing: future may hold for the fastest growing and relatively highest North Gallery Starting Conversations and Getting Visibility yielding sectors of world tourism: the cruise market. Room 15 FSI Travel. 11.00 – 12.00 Using Travel Content To Drive Sales Online marketing agency FSI Travel will present an energetic North Gallery Rob Flynn, Whatsonwhen; Scott Totman, Frommer’s. 14.00 – 15.00 Get Ahead On The Web look at the opportunities created by social media channels. Room 8 Online travel content is no longer a nice-to-have feature; North Gallery Organised by Genesys, The Travel Technology Consultancy. The session will provide simple definitions, key considerations it’s a vital and growing part of your business. Rooms 4/5 Paul Richer, Genesys. and tips for getting started. What are the latest web trends that will make a difference 11.30 – 12.15 ITT Skills Zone: Building Travel Customer Loyalty In The to your organisation? Attend this seminar and learn the 16.30 – 18.00 WTM Technology & Online Travel Awards And Networking North Gallery Digital Age answers about getting ahead on the Web. North Gallery Reception Room 15 Capela Travel Training. Room 4/5 In association with TravelMole Aimed particularly at independent travel agents or small 14.00 – 15.00 Can Wildlife Tourism In India Save The Tiger? hotels. Is it possible to develop and sustain loyal long-term North Gallery Julian Matthews, Discovery Initiatives. 17.30 – 18.30 WTM World Responsible Tourism Day customer relationships in the digital age? Or is it more cost- Room 8 Wildlife tourism in India’s tiger parks, the campaign and its Platinum Suite 3 Networking Reception effective to treat every prospect as if they were new business? objectives and how you can get involved. By invitation only.

12.00 – 13.00 WTM World Responsible Tourism Day Panel Discussion 14.30 – 15.00 Travel Counsellors 19.00 WTM Travel Agents Party Conference Set Carbon Neutral: Saviour or Scam? Conference Set Malcolm Hingley, Travel Counsellors. London Dungeons Sponsored by Turkish Culture & Tourism Office and supported Platinum Suite 4 Chaired by Stephen Sackur, BBC Journalist and Presenter Platinum Suite 4 A master class on how to generate enquiries, maintain Southwark by Superbreak, The London Dungeon party will offer up to How can the industry address climate change? Is carbon off ongoing relationships with your clients and learn how to 300 agents more than 2,000 years of grisly history. setting enough or can more be achieved by other methods? grow your business through referral and recommendation.

World Travel Market Official Catalogue 2007 www.wtmlondon.com PRELIM SECTION 17/10/07 13:59 Page 14

Delivering a Global Marketplace

In business, nothing beats face to face contact. Reed Travel Exhibitions' worldwide travel industry events are dedicated to helping you do business around the world. Whether you are an exhibitor capitalising on exclusive Programme of Events – Thursday 15 November sales and marketing opportunities, or a visitor looking to maintain business and network with a global industry, you'll have our 27 years of experience and the assurance from a partner committed to your success. WTM Travel Agents Day

10.00 – 15.00 Caribbean Tourism Organization 12.30 Jordan Tourist Board – Wonder of the World Stand CA6500 For the fifth year running, Caribbean Tourism Organization Stand ME3000 The board will be holding 20 minute integrated presentations is encouraging agents through new initiatives to visit its on the Jordan stand, followed by lunch and an opportunity colourful, exotic Village at World Travel Market. There are four for agents to talk to ground handlers, tour operators and 20-minute sessions planned for six hosted agents at a time. hoteliers from the region.

10.30 – 11.30 The Future Of Destination Marketing 12.30 – 13.15 ITT Skills Zone – Boost Your CV/Boost Your Product North Gallery Hosted by Emily Bamber, Travel Weekly. North Gallery Online Travel Training AIME British Travel Trade Fair GIBTM Room 5 How tourist boards, hotels/resorts and DMCs, can use the Room 15 How you can increase your travel industry knowledge for 19-20 February 2008 11-12 March 2008 8-10 April 2008 internet, online training and the latest multimedia channels free from our growing range of 50+ free training courses. Melbourne Exhibition and NEC, Birmingham, ADNEC, Abu Dhabi, to market their destinations. Convention Centre, Australia United Kingdom UAE 12.30 - 13.30 Online Marketing and Distribution 10.30 – 16.15 ITT Student Zone North Gallery Francesca Escery, Cheapflights. The AsiaPacific Incentives and Meetings Expo The premier industry event for UK domestic and Gulf Incentive, Business Travel & Meetings Exhibition North Gallery Gain a better understanding of the industry and about Room 4 67% of British holidaymakers intend to use the internet to inbound tourism Room 14 select world destinations with the Institute of Travel & conduct most or all of their travel planning next year. Online Tourism (ITT). Suitable for all Students and Lecturers marketing - search and booking - now comprises a major part attending WTM. of travel sales. Arabian Travel Market 10.30 – 11.15 ITT Skills Zone: 2008 ITT Conference Host 13.00 – 13.45 Sandals – A Perfect Fit! City Break ALTM North Gallery North Gallery Travel Agents can enhance their earnings and career 6-9 May 2008 9-11 June 2008 16-19 June 2008 Room 15 Room prospects by slipping into Sandals perfect fit. Dubai International Convention Belgrade Fair, Belgrade Portman Ritz-Carlton and Exhibition Centre, Dubai, UAE Serbia Shanghai, China 13.30 – 14.15 ITT Skills Zone: Accredited Travel Professional Scheme ATP 10.00 – 17.00 Finnish Tourist Board - Start To Finnish North Gallery Find out more about how ATP could help your career/ The premier inbound and outbound travel and tourism event The only event dedicated to the rapidly growing city The global event to meet luxury travel trade buyers from Stand EM5020 A day of quizzes and prizes on the Finnish Tourist Board Room 15 professional development and how you could benefit from dedicated to the Middle East Region break sector Asia Pacific stand. Including a star prize of a fly/cruise package for two. the lifestyle programme secured by ATP ranging from John Lewis, Comet, AA and many more. 10.30 – 12.00 Seatrade And ACE Cruise Call North Gallery Andy Harmer, ACE. 14.00 - 14.30 Travel Counsellors Rooms 6/7, Learn the latest growth and trends for the cruise industry, Conference Set Malcolm Hingley, Travel Counsellors. CIBTM La Cumbre Top Resa and the practical skills needed to make best use of this growth. Platinum Suite 4 A master class on how to generate enquiries, maintain September 2008 3-5 September 2008 September 2008 ongoing relationships with your clients and learn how to China World Exhibition Hall, Miami Beach Convention Centre, Hippodrome de la Touques 14 10.30 & 12.30 Holland Tourist Board – Pub Quiz Goes Dutch grow your business through referral and recommendation. Stand EM 4000 The overall lucky winner of the pub quiz will win a carbon Beijing, China Miami Beach,Florida, USA Deauville, France neutral, eco friendly cycle break for two to cosmopolitan 14.30 – 15.15 Careers At Travel Counsellors China International Business and Incentive Travel Market The premier business-to-business marketplace for the Serving the French outbound market Maastricht. North Gallery Travel Counsellors. sales and marketing of travel from throughout the Room 15 Hear about the alternative way of employment and how you Americas to Latin America and the Caribbean 10.30 – 15.00 PATA UK Chapter – Voyage Of Discovery too could enjoy a career with flexibility at Travel Counsellors. North Gallery Travel Agents can take an ancient route map and join in the Room 13 fun of the enchanting Voyage of Discovery. 15.00 – 16.30 WTM Passport Competition Presentation Conference Set In association with Travel Weekly & The Travel Channel. 11.00 – 11.45 Sandals – A Perfect Fit! Platinum Suite 4 Hosted by X-Factor’s Ray Quinn. The best selection of FAM C.I.S Travel Market ICCA Exhibition North Gallery Travel Agents can enhance their earnings and career trip prizes ever offered in the UK, and a final, no-holds- 1-3 October 2008 1-5 November 2008 Room 9 prospects by slipping into Sandals perfect fit. barred party with a funky television celebrity. LenExpo Exhibition Centre Victoria, Canada 11.00 – 12.00 Careers In Tourism British Travel Awards St Petersburg, Russia North Gallery University of Surrey. WTM is pleased to confirm that the official ‘WTM last night The premier inbound and outbound travel trade event for ICCA Exhibition - In Association with the Room 4 Hear from people who have undertaken a university degree gala dinner’ for delegates and exhibitors of this year’s exhibi- the Baltic States, Scandinavia, The Russian Federation and in tourism and question them about their subsequent tion will be held in conjunction with the British Travel Awards ICCA Congress career paths subsequently. in Battersea, London. Call 0870 990 1440 to book your place. Northern Europe

11.00 – 12.00 The Web Video Revolution Unless otherwise stated all sessions are free of charge and seats on a first come first North Gallery Dick Stroud, 20plus30. served basis. Details correct at time of going to press. Room 8 Online video was once only available to large organisations – World Travel Market EIBTM now any sized travel business can imbed video in their web 10-13 November 2008 27-29 November 2007 sites. Web sites using video will become the norm – not the ExCeL London Fira Gran Via exception. United Kingdom Barcelona, Spain

11.30 – 12.15 ITT Skills Zone: Women retaining senior roles in travel The Global Event for the International Travel The Global Meetings & Incentives Exhibition North Gallery In association with Travel Weekly. Asia Pacific Travel Partner and Tourism Industry Room 15 Kristina Wallen, Sue Kavanagh, Wendy Hartley. Moderator Juliet Dennis. Hear from three females in senior roles in the industry how they made it to the top.

12.00 German National Tourist Office – Best Of German Chit Chat International Golf Travel Market International Luxury Travel Market Stand EM1040 Key German tourism personalities will be interviewed in a 3-6 December 2007 3-6 December 2007 lively fun manner providing the latest tips, great deals and Cancun Convention Center, Palais de Festivals et des Congrès travel information on the Best of Germany for travel agents. Cancun, Mexico Cannes, France

12.00 – 13.00 TTG – Mind Your Own Business The world’s premier event dedicated to golf travel The Global Event for the Luxury Travel Industry Conference Set In conjunction with the highly successful Reality Training Platinum Suite 4 company, TTG will help agents to “double their sales”! For further information on any of the above events, please visit our website at: www.reedtravelexhibitions.com or call on +44 (0) 20 8910 7729

World Travel Market Official Catalogue 2007 PRELIM SECTION 17/10/07 13:59 Page 16

WTM World Responsible Tourism Day

Over the past 13 years, World Travel Market has become an Support for WTM World Responsible Tourism Day Let’s Go Travel established business platform hosting debates, presentations, Programme of Events Long Travel Ltd seminars, workshops and networking events for responsible Wednesday 14 November 2007, WTM Conference Set, World Travel Market has created a logo which everyone participating tourism. Platinum Suite 4, Level 3 in WTM World Responsible Day can apply for to use as a symbol of Luangwa Wilderness Lodge, Zambia universal industry support and action. Machaca Hill Lodge, Belize This year is no exception. In fact, with the first ever WTM World Responsible Tourism Day supported by UNWTO on Wednesday 14 10.30 – 10.45 Launch of WTM World Responsible Tourism Listed below are the companies, tourist boards and associations Mak Services November 2007, World Travel Market is doing more than ever to act Day by Polar explorer Pen Hadow. officially supporting WTM World Responsible Tourism Day through Mallorca Farmhouses Ltd as a catalyst for discussion and action on the hot responsible the use of the logo* Moroccan Tourist Office tourism issues of the day. 10.45 – 11.45 Virgin Holidays Responsible Tourism Awards in association with responsibletravel.com, Montecristo River Resort, Nicaragua We will be showcasing some of the best examples of responsible World Travel Market, Geographic Magazine NatureAir tourism initiatives to illustrate how the industry is working and The Times. together to highlight the importance of protecting environments, Nisbet Plantation Beach Club Hote respecting local cultures, benefiting local communities, conserving 12.00 – 13.00 Panel Discussion - Carbon Neutral: Saviour Our Spirit Pty Ltd natural resources and minimising pollution. or Scam? Palabora Foundation We have brought together an expert group of panellists from 13.30 – 14.30 Panel Discussion - Why a Shortage of Qualitour Ltd tourist offices, travel associations, hotels, academia and explorers Drinking Water is Such an Industry Issue Rainforest Alliance to share their knowledge and experiences and discuss and debate Addictedtotravel.com some of the hot issues. 15.00 – 16.00 Panel Discussion - Poverty Reduction – Responsible Tourism Ltd Mainstream Concern or Token Gestures? Africa Beckons Tourism Services Pty Ltd SAGE Insights All events take place in the WTM Conference Set, Platinum Suite 4, African Nature Adventure Level 3 and are free of charge. Seats will be allocated on a first 16.00 – 17.30 Panel Discussion - Responsible Tourism – Serendipity Africa come first served basis. Making a Real Difference in Destinations Agri Tourism Development Corporation Sunbound Tours & Incentives around the World ASTA – The American Society of Travel Agents Tamana Tour Operator 16 WTM World Responsible Tourism Day 17.30 – 18.30 WTM World Responsible Tourism Day Saffran Holidays and PhotoLycia Holidays The Mihai Eminescu Trust 17 Making a difference together Networking Reception, Platinum 3 BAM-SA The Livingston Tanzania Trust Buffalo Tours WTM has four realistic objectives for this annual day of action and The Royal Embassy of Saudi Arabia we are looking for the industry to work together to: Cape Verde Solutions The Travel Foundation CC Africa I help drive change by educating the travel and tourism industry Tourism For Help and travelling public about more responsible tourism behaviour Charity Challenge Tourism Thailand City of Cape Town I explore the key issues of how countries and destinations are * List to date at time of going to press Classic Safari Camps of Africa made more sustainable including case studies of best practices Close Encounters I educate the marketplace and debate key environmental related Corporacion Salvadorena de Tursimo issues to push the agenda and be a catalyst for change Delta Nature Resort S.A. I harness the influence of World Travel Market as an international Dream Nepal Travels & Tours PVt. Ltd business forum to encourage the industry to drive the responsible tourism agenda forward Eco-camps Ecoescape Ecorismo Ecotours Fair Travel GmbH Fundu Lagoon Hotel Global Sustainable Tourism Alliance GRIP Centre for Sustainable Production and Consumption Half Moon, Montego Bay, Jamaica Higher Wiscombe Ltd Hotel Punta Teonoste Inkaterra Ismalar Rutas Kontrei Traveller Kshiland Expeditions & Tour Safaris Ltd

World Travel Market Official Catalogue 2007 www.wtmlondon.com PRELIM SECTION 17/10/07 13:59 Page 18

WTM Travel Agents Day

Don’t miss out! X-Factor runner-up, singer Ray Quinn will be minute training sessions on how to be CHILLED TO THE BONE! Thursday 15th November giving you a blast of swing at World Travel green as well as have a good time on a Market’s Travel Agents Day! range of Dutch short breaks. Deep in the heart of London, buried beneath the paving stones of historic It’s guaranteed to blow your mind with He will be hosting the fabulous World Travel MIND YOUR OWN BUSINESS! Southwark, lies The London Dungeon – plenty of opportunities to help you get on Market Passport Competition prize presen- Travel Trade Gazette gruesome venue for WTM’s Travel Agents the all important next step of the career tation, in association with Travel Weekly, World Travel Market Conference Set Party on the night of Wednesday 14 ladder. which produces WTM’s daily newspaper, Platinum Suite 4, Level 3 November. and Travel Channel, the largest pan- 12.00 hrs European TV channel, focusing on travel. Sponsored by Turkish Culture & Tourism Did you realise that everything you do and Office and supported by Superbreak, The He will be ensuring that the end of your say to a customer affects whether you get a London Dungeon party will offer up to 300 special day is Party Time with the presenta- VOYAGE OF DISCOVERY sale or not? agents more than 2,000 years of grisly tion of more than 20 FAM trips and other PATA UK Chapter history. prizes. North Gallery Room 13 You’ve all sat through endless sales training, 10.30 hrs but now TTG is offering you the chance to STAR FINNISH Just think… And as a foot stomping finale, he will be take your selling skills to another level alto- Finnish Tourist Board singing one of his upbeat tempo songs Take part in a great Voyage of Discovery gether! A range of exciting workshops on various Stand EM5020 We are combining the global might of World from his soaraway best selling album. that will help agents to learn more about topical issues will be presented in the Skills 10.00 – 17.00 hrs Travel Market, literally bringing the whole the spellbinding Pacific Asia region – and In conjunction with the highly successful Zone, including up and coming destinations, world under one gloriously colourful, exotic, Be sure to get your personal copy of Travel win prizes too! Reality Training company, which works sales techniques, building customer loyalty START to FINNISH… it is going to be a great bustling roof for business, networking, Weekly’s Passport at the Travel Weekly across a range of industries including travel and cruising. day for agents to visit the Finland stand. education and FUN. booth in ExCeL London’s Central Boulevard There will be training, events and tasks to and leisure, TTG will unleash its flamboyant and visit the participating stands at World perform along the way for up to 60 agents directors Bob Morrell and Jeremy Blake on ITT Skills Zone 2007 will be even more A superb prize awaits the winner of the star World Travel Market is working with some Travel Market to ensure that you stand a – including lunch - and hosted by five World Travel Market to help agents to comprehensive with training workshops. competition – a fly/cruise package for two. of the UK’s leading training organisations chance of winning one of the glittering national tourist offices from the Asia “double their sales!” Subjects will include destination training, as well as some of the biggest brands and trips to far-flung places. Pacific region. business travel and selling skills. To have a chance of landing the trip, agents 18 most go ahead destinations to offer an SANDALS GIVES YOU SAND IN YOUR TOES need to complete a short questionnaire on 19 array of workshops, educationals, seminars, FULL SAIL AHEAD GERMANY KICKS OFF Sandals A WORLD WONDER Finland. There will be gifts to the first 30 presentations, promotions, competitions SEATRADE AND ACE CRUISE CALL German National Tourist Office North Gallery Room 9 Jordan Tourist Board agents to visit the stand and fill in the and more. Seatrade and Association of Cruise Experts Traditional Lunch and Fun Panel of Experts 11.00 hrs and 13.00 hrs Stand ME3000 questionnaire. (ACE). North Gallery Rooms 6/7. Stand EM1040, 12.00 hrs 12.30 hrs Who will be there? 10.30 – 12.00 hrs Leading luxury resorts company Sandals will Ever since the FIFA World Cup last year, be offering a series of brilliant 45-minute Although much has been written and said Multiples such as CTTG and virtually every Whether it’s dress-up and glad rags or laid when Germany played host to the top inter- brilliant training sessions to help you to tap about Jordan’s ‘lost city’ of Petra, nothing independent travel consortia and association back and casual, there has never been a national football teams, the country has into this exceedingly successful top operator. really prepares you for this amazing place. are supporting the day. more popular time for cruising. enjoyed mounting popularity with tourists. The training sessions will highlight the In a global competition, Petra has now been They include, for example, Advantage, That’s why World Travel Market has linked Now agents can jump on the sales band- many ways for agents to enhance their officially named as a New Seventh Wonder. Freedom Travel Group, Travel Trust up with Seatrade and ACE, The Association wagon by learning more fascinating facts earnings and career prospects by slipping Association, Travel Counsellors and the of Cruise Experts (ACE) – the new name for about the country. into Sandals perfect fit as well as learning The board will be holding 20-minute inte- Association of Independent Tour Operators PSARA, the UK & Eire learning and develop- about Sandals Certified Specialist grated presentations on the Jordan stand, and Future Travel. ment body. Joanne Ezekiel, Sales Manager of the programme rewarding loyalty. followed by lunch and an opportunity for German National Tourist Office in London agents to talk to ground handlers, tour SWINGIN’ RAY WILL PUMP IT UP Andy Harmer, Director of Business Develop- will provide the latest hot tips, great deals GET YOUR CAREER ON TRACK operators and hoteliers from the region. Travel Weekly Booth, Central Boulevard ment at ACE will be presenting an interactive and travel information on the different Institute of Travel & Tourism Skills Zone Prize presentation WTM Conference Set cruising seminar for agents, showing them cities and regions affected by the country’s North Gallery Room 15 Platinum Suite 4, Level 3 how to overcome the complexities of cruise football success. 10.30 – 14.15 hrs 15.00 hrs booking and how to sell more.

GOING DUTCH The ITT Skills Zone is the only area at World Asia Pacific Travel Partner 10.30 hrs & 12.30 hrs Travel Market devoted to training and Holland Tourist Board development. Stand EM4000

You are going to feel quite at home at Holland’s special Agents Day event – there’s a bar and pub quiz too for you and your mates to enjoy.

The lucky overall winner of the pub quiz will win a super eco break. A carbon neutral, environmentally friendly cycle break for two to cosmopolitan Maastricht is on offer. Holland’s pub quiz will be part of a travel agents programme, including two 25-

World Travel Market Official Catalogue 2007 www.wtmlondon.com PRELIM SECTION 17/10/07 13:59 Page 20

ExCeL London London Eastside/Tower Hamlets

WTM in the heart of London We’re delighted to welcome World Travel Market 2007 to ExCeL London and London Since opening in November 2000, ExCeL Eastside. London has enjoyed exceptional success, hosting over 2000 events and welcoming During your visit why not take the time to over 4 million visitors, from 200 different explore the area? Europe’s fastest-growing countries, worldwide. business district, Canary Wharf, continues to thrive and develop, whilst older, more Following a host of prestigious accolades historic areas such as trendy Spitalfields and over the years, in 2006, ExCeL London was Brick Lane – both within easy reach of ExCeL named ‘Business Venue of the Year’ at the London - retain their unique character. Visit London Awards and picked up the award for ‘Best Live Events Venue’ at the The area will host the Olympic Games and Event Awards. The award for ‘Best Venue Paralympic Games in 2012, and is at the Support’ followed at the 2007 Exhibition heart of major regeneration programmes News Awards. This recognition led to ExCeL that will see new homes, jobs, transportation London being nominated as a Business services, and community and sporting Superbrand in 2007. facilities created. For business and leisure visitors alike, the choice of hotel accommo- The venue is home to 8 of London’s top 10 dation is wide and still expanding – options trade events, including World Travel Market, range from quality value chains to 4 and 5 and 2 of the UK’s largest consumer shows, star groups offering executive facilities and as well as hosting events for a number of Scissor Sisters, Bon Jovi, Snow Patrol, Elton exclusive suites and apartments. There are blue-chip corporate clients, government John and Barbara Streisand. over 7,000 hotel rooms in the area, the latest organisations and associations. addition being the Radisson Edwardian Within the facility, there is also a smaller hotel with 169 rooms. In 2012 ExCeL London will play an music club (indigO2) with a capacity of 20 important role in the Olympic Games, 2,200, an 11-screen cinema, an ice rink and What to see? 21 hosting a total of 6 Olympic sports and an entertainment district featuring more 5 Paralympic events. than 20 bars, restaurants, retail and leisure This part of London is home to the famous facilities. Tower of London, guardian of the Crown In the last 12-months, The O2 (formally the Jewels. Other attractions include the Millennium Dome) has re-opened, on the Other local area developments include a Museum in Docklands, telling the 2000- West India Quay and Canary Riverside, to doorstep of ExCeL London. new Radisson Edwardian hotel, which year story of east London’s ports and rivers, Brick Lane, known as ‘the curry capital of opened in September this year, providing and a plethora of independent art galleries the world’, you can try a different cuisine AEG Europe has partnered with O2 to 169 4-star deluxe rooms. Based at New including the world-renowned Whitechapel every night. Brick Lane and Shoreditch create the UK’s most technically advanced Providence Wharf the hotel provides easy Art Gallery which houses some of today’s offer night owls some of London’s trendiest music, sport and entertainment destination. access to ExCeL London, Canary Wharf and most stunning, contemporary art. nightspots. Music lovers can catch some of At its centre is The O2 arena, with a capacity London City Airport. the world’s leading artists and bands at the of up to 23,000, which will host 150 world- Restaurants, bars and nightlife O2 Arena, the former Millennium Dome, class events in the first year, with acts London City Airport also continues to which opened in summer 2007. already confirmed including Take That, The expand with new routes now available to East London’s amenities have multiplied Rolling Stones, Prince, Justin Timberlake, Belfast, Geneva, Madrid, Milan, Nice, Zurich, over the past 10 years, turning it into the Shopping Oslo, Rome, Hamburg, Nuremburg, leading destination for dining, entertaining Stuttgart, Dublin and Glasgow. and partying, with one of the largest Canary Wharf offers many high street and selections of restaurants and bars in designer shops in a bright sophisticated Visitors travelling from Heathrow and London. From signature restaurants such mall setting. East London is also home to Gatwick will find access to ExCeL London as Plateau, Ubon by Nobu, Wapping Food many independent creative shops including Line, running into London’s West End in even easier this year, with a new a non-stop and Gordon Ramsay’s gastro pub ‘The designer clothes, lifestyle, interior and gift just 20 minutes. You can also travel using coach service from Canning Town to and Narrow’, waterside bars and eateries at stores at the cutting edge of fashion and London’s most exciting means of transport from both airports, provided by London innovation, and colourful markets such as – high-speed clippers offering a commuter Airport Coaches ltd. Spitalfields, Petticoat Lane and Columbia service on the river, with connections from Road, all located within 20 minutes of Canary Wharf pier through to Embankment Onsite at ExCeL London visitors can now ExCeL London. and other points near the west end. London enjoy a range of Japanese Cuisine at the City Airport is just 3 miles from Canary Kombu, located next to the Super Star Getting around Wharf, and runs regular direct flights to 36 Chinese restaurant, at the West End of European cities including all major capitals. the campus. You can travel round East London easily by just about any means of transport. Motorway Advice and information We hope you enjoy your visit to ExCeL links are excellent, and there are numerous London and World Travel Market. If you connections on the underground tubes If you need any further guidance or would like additional information on the and Docklands Light Railway. The DLR links ideas on what to do and where to go venue and the developments taking ExCeL London to London City Airport, while you and your colleagues are here, place in the local area please visit Canary Wharf, Bank and the City. At Canary please call 020 7364 4458 or email www.excel-london.co.uk Wharf, the DLR connects with the Jubilee [email protected]

World Travel Market Official Catalogue 2007 www.wtmlondon.com PRELIM SECTION 17/10/07 13:59 Page 22

The Global Event for the Travel Industry

16 mmedia networks, Reach the international travelavel and 260,000260, global readers. tourismourism industry 365 days a yeayear.

World Travelvel Market’s Global Media NetworkNet professionals. Collectively theyy boast a global As Official Globalobal Media Partners of World TravelT Whatever your strategy to promoteprom your comprises 166 of the world’s leading travel ttrade readership that includes the mostm influential Market, every one of these publications has presence at World Travel Market – advertising, publications, dedicatedated to rregularly buyers and suppliers in the woorld’s travel and actively committedted to supporting the event in PR, promotionsotions – WTM’s Global MMedia Network communicating the latesttest industry newnews, tourism industry, with a combinined global reach full. They dedicate sections of their news pagespages, can play a vital part in your plans. developments and opportunitiesortunities to fellow of over 260,000 readers. schedule special featurestures arounda the exhibition and can provide you withh valuable additional For further details Call +44 (0)200)20 8910 7863 support to make the mosost of your participation. or email: [email protected]@reedexpo.co.u

The Indispensable Travel Industry Read

Canadian Travel Press FVW Mediengruppe Mercado & Eventos Rèport Américas (Latin America) Trav Talk TTN Middle East Travel Weekly (Asia) Travel Weekly (UK) 310 Dupont Street, Toronto, Verlag Dieter Niedecken GmbH Rua Riachuelo 114 – Centro Newgate Travel Media 72 Todarmal Road, New Delhi P O Box 6387, Dubai, The Signature Quadrant House, The Quadrant, Ontario M5R 1V9, Canada Wandsbeker Allee 1, 22041 CEP – 20230-014 Viamonte 723 9 piso. Capital 110001, India United Arab Emirates 51 Changi Business Park Central 2 Sutton, Surrey SM2 5AS, UK Tel: +1 416 968 7252 Hamburg, Germany Rio de Janeiro – Brazil Federal, Buenos Aires. Argentina Tel: +91 11 2371 6318/0793 Tel: +9714 337 1366 #07-01 Singapore 486066 Tel: +44 20 8652 8208 Fax: +1 416 968 2377/7569 Tel: +49 40 41 448 821 Tel: +55 21 32336316 Tel: +54 11 4322 8301 Fax: +91 11 2335 1503 Fax: +9714 336 1344 Tel: +65 6789 0110 Fax: +44 20 8652 3871 Email: [email protected] Fax: +49 40 41 448 899 Fax: +55 21 32 336316 Fax: +54 11 4322 1242 Email: [email protected] Email: kim.thomson@ Fax: +65 6544 1221 Email: [email protected] Email: int.markets@ Email: roytaylor@ Email: [email protected] tradearabia.ae Email: [email protected] fvw-mediengruppe.com folhadoturismo.com.br

Editur L’Agenzia di Viaggi Publituris Tour Hebdo (France) Travel Journal Inc (Japan) Travel Trade Russia Travel Weekly (China) Travel Weekly (USA) Consell de Cent, 355 30˚ 08007 Via Tacito, 74 00193 Rome Italy Rua General Firmino Miguel, nº 3 1 Rue Eugene et Armand Peugeot, TJ Hospitality Building, 3-10-13 (TourBusiness) The Signature 100 Lighting Way, 2nd Floor, Barcelona Spain Tel: +39 06 32600149 Torre 2 - 3º piso 92 856 Rueil Malmaison Cedex, Higashi-Nakano Nakano-ku, Seleznevskaya str. 11a, Building 2, 51 Changi Business Park Central 2 Secaucus, NJ 07094, USA Tel: +34 93 467 0225 Fax: +39 06 32600168 1600-100 Lisboa / Portugal France Tokyo 164-0003, Japan Office 611, Moscow, 101485, Russia #07-01 Singapore 486066 Tel: +1 201 902 2000 Fax: +34 93 467 0218/17 Email: c.ambrossini@ Tel: +351 210 410 320 Tel: +33 1 76 73 32 82 Tel: +81 3 5332 3360 Tel: +7 495 995 7620 Tel: +65 6789 0110 Fax: +1 201 319 1755 Email: [email protected] lagenziadiviaggi.it Fax: +351 210 410 304 Fax: + 33 1 55 02 90 92 Fax: +81 3 5332 3655 Fax: +7 495 995 7621 Fax: +65 6544 1221 Email: [email protected] Email: robadia@ Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] publituris.workmedia.pt

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Meridian Club

Maximising business contacts at World Travel Market

World Travel Market recognises the importance of senior buyers within the travel industry by awarding them Meridian Club membership. This enables travel buyers to optimise their time spent at WTM through a range of pre-show and onsite benefits that allow them to identify potential new suppliers, as well as place orders with existing suppliers.

Meridian Club – maximising your business time

Time is an increasingly invaluable commodity for exhibitors and travel buyers who have to fit a busy schedule of meetings and appointments into a few exhibition days. Meridian Club at WTM therefore affords influential buyers the opportunity to meet and do business with exhibitors in a highly focused environment. Meridian Club - business benefits at WTM

Meridian Club – by invitation only I Pre-registration and fast-track entry into the exhibition 24 WTM exhibitors nominate their top buyers and prospects for I Exclusive use of the WTM Super PEP – allowing travel buyers Meridian Club membership and free entry into WTM. This ensures to pre-request meetings with exhibitors that exhibitors are able to meet those people, who are vital to their business on all four days of the exhibition (subject to qualification). I Access to WTM on all four days (12 - 15 November 2007) Meridian Club is also able to promote these exhibitors to their nominated clients prior to attendance. I Recognised senior travel buyer status

I Use of Members’ only lounges, sponsored by The Greek National Tourism Organisation

I Networking opportunities at Meridian Club’s M-Bar restaurant (open Monday – Thursday) and evening cocktail reception (Monday-Tuesday, 17:30 – 19:30hrs) in Meridian Club Lounge North Gallery

Meridian Club at other RTE events

Meridian Club operates on a show by show basis. Senior travel buyers who wish to attend World Travel Market, British Travel Trade Fair or Arabian Travel Market should apply directly for membership at any of the above events. For more information please visit our website at www.meridianclub.co.uk. - Sheikh Zayed Bin Sultan Al Nahyan

Meridian Club adds a new dimension to exhibitor – buyer relations at World Travel Market. For further information please contact Meridian Club on +44 (0) 20 8910 7865 or email [email protected]

World Travel Market Official Catalogue 2007 PRELIM SECTION 17/10/07 13:59 Page 26 Fly into World Tourism Award 2007 central London World Tourism Award 2007 Celebrates 10th Anniversary They will be recognised for “their extraordinary vision and Monday 12 November - 15:30hrs - 16:00hrs inspiring leadership in their respective roles as leaders in the American Tourism Society. They have championed the The 10th Annual World Tourism Award 2007 will be presented at establishment of emerging destinations into the main stream a special ceremony at WTM, Monday 12 November, 15:30hrs – of tourism; supported the training and development of local first class 16:00hrs, on the WTM Conference Set, Platinum Suite 4, Level 3. tourism companies and organisations and contributed to tourism becoming a vital factor in the growth of employment Sponsored by American Express, Corinthia Hotels, International in local economies.” Herald Tribune and Reed Travel Exhibitions, the Award will hon- our three inspiring and visionary leaders of the American Tourism The World Tourism Award was inaugurated by American Express, Society (ATS), Alex Harris, CTC Chairman, ATS and Chairman Corinthia Hotels, International Herald Tribune and Reed Travel General Tours, Michael Stolowitzky, President & CEO, and H.E. Exhibitions in 1997: “to recognise the extraordinary initiatives Senator Akel Biltaji, of the Hashemite Kingdom of Jordan, Chair, by individuals, companies, organisations, destinations and Mediterranean/ Red Sea Council. attractions, for outstanding accomplishment in the travel industry.”

International Peace Through Tourism 2007 economy combined with unprecedented population growth is resulting in an ecological footprint that is over 23% larger than The International Institute for Peace through Tourism (IIPT) debate what the earth can regenerate in a given year. This is leading to “Building Bridges of Understanding Between Civilizations, Cultures global climate change, species extinction, insecure energy supplies, and Religions: Does Tourism Have a Role?” will take place from: water shortages, crop failures and depleted fisheries. 16.00 – 16.30, Monday 12 November in the WTM Conference Set, Platinum Suite 4, Level 3. To meet the challenges presented by these and other global issues, both world leaders and humanity as a whole must work together in Humanity is currently witnessing - and shaping the most a spirit of solidarity and collaboration. Industry leaders will debate significant paradigm shift in human history – a shift of major the role of tourism in ‘Building Bridges of Understanding’ as a pre- demographic, economic, ecological and geo-political dimensions. requisite foundation for this human journey into the 3rd Millennium. The world population will increase by three billion people in the first 30 years of the 3rd millennium to 9 billion. Ninety percent of this growth will be in developing countries where the world’s least developed countries are sliding deeper into poverty. A robust global Visit stand UKI4000 in the South hall. www.dot2.com The smarter airport transfer service. World Travel Market Official Catalogue 2007 PRELIM SECTION 17/10/07 13:59 Page 28

Care is taken to ensure that the money is not used for administration purposes but benefits the children and families in need directly and because of its global nature What is Just a Drop? Just a Drop will undertaken work anywhere in the world where there is a genuine need. What has Just a Drop Achieved? Moved by the plight of so many youngsters throughout the world, The charity has raised over £800,000 to build wells in Ethiopia, Cambodia, Malawi, where clean water is still a luxury, not a right, Reed Travel Exhibitions Mozambique, Swaziland, Tanzania, Bolivia, Sudan & Afghanistan, helped victims of has teamed up with leading international travel and tourism organi- floods in Mozambique, India & Central America, helped earthquake victims in Turkey, sations and companies to create the only dedicated global travel funded a massive health and sanitation programme in Southern Africa as well as com- and tourism charity. Just a Drop raises desperately needed money plete a project in Grenada following Hurricane Ivan. that will offer these children the most precious gift on earth – the It takes a little chance of a healthy life. Just a Drop are also finalising other projects in Sudan, over £1 to Zimbabwe, Bolivia, Uganda, Phillipines and Chile. provide a child Over 4 million children die every year from water borne diseases such as cholera, dysentery and diarrhoea caused by either the lack of access to fresh water or How can you help? with clean water polluted water. Polluted water is the biggest killer of children under the age of 5 for ten years Just a Drop is seeking donations to continue to support in the world. these children and their communities, so please contact For although we can survive a month without food, we can only survive 3 days Nikki Davis, Company Secretary, Just a Drop about possible fund raising activities without water. It is the very essence of our being. as well as to obtain further information about Just a Drop on:

Working with respected organisations such as the Scientific Exploration Society, Telephone: +44 (0) 208 910 7981 Excellent Development, Kids for Kids and Hospital Kafue, the Trustees of Just a Fax: +44 (0) 208 334 0555 Drop consider proposals from a wide diversity of organisations from around the Email: [email protected] world every year. Each potential project is checked in its country of origin and every Website: www.justadrop.org aspect carefully scrutinised, prior to money being committed. The completion of a project receiving money from Just a Drop is also carefully monitored. Thank you

Companies and Arabian Travel Market Castletown Primary School Debbie Flynn Galloways Restaurant, Woburn Hotel Strass, Mayrhofen Kenya Airways Midlands Co-op Travel (Warwickshire) Philippine Pavilion Silver Jet The Belfry Travel Plus AU Logistics Cathedral City Travel - Somerset De Wynters GB Airways HotelView Corp Lanzarote First (Bournemouth) Millennium Copthorne Hotels & Ping Sir Steve Redgrave The Bell Inn & Hotel Travel Trade Gazette Individuals Austrian Airlines Cendant Travel Distribution Direct Drive Golf LTD Giles Harper HoverspeedHoversp Las Alamandas Resorts Pontin’s Limited Small Luxury Hotels of the World The Big Kahuna Club Travel Trust Association Avis Europe plc Champneys Discover Adventure GMAutoflow Hugh Elliot Leaderboard Golf Course Mizuno Powerbilt Snow Industries of Great Britain The Bradford Group Travel Weeklyk UK Generously Baroness Anelay of St.Johns Charlie Daniel Disney GO Airlines IHM Limited Leisure Pass Group Murray Harkin Precision Media Group (SIGB) The British Red Cross Travel Weeklyk USA Supporting Bay Hippisley Charlotte Fincham DNX Ltd Goa & India Tourism Promotion INM Leonard Pearcey My Travel Prince Naseem Sofitel Central Hua Hin Resorts, Hua The Grove Travel Worldl Belton Woods Christina Hunter Druids Glen, Dublin Organisation Instant Holidays Lisa James National Car Rental Prolitho Hin. The Inn at Woburn Unique Vacations Ltd ‘Just A Drop’ Best Loved Hotels Christine Ryan-Bell Edinburgh Inns Going Places (Wolverhampton) Institute of Travel & Tourism (ITT) Llanllyr Water Co Nepal Tourism Board Queen Rania Sofitel Central Plaza, Bangkok The Savoy Unusual Hotels of the World Birkett Menswear CIMTIG EIBTM Golfbreaks.com International Institute of Peace London Pass Group Netgain Marketing Ltd RAC Club Southall Travel The Sunday Times UKinbound Aeromexico BITOA Circle Solutions Elegant Resorts Gran Canaria Tourist Board through Tourism London Thistle Hotel Net Tours & Travel Reed Travel Exhibitions SRS Hotel-World The Times Ulverston Travel - Cumbria Air France Blueberry Hill Inn City Centre Hotel & Residence, Dubai Emily E. Bennett Greek National Tourism Organisation Iswise Longmere Golf Netherlands Board of Tourism & Reed Travel Services Staple Ford Park The Tourism Society Vermont Tourism To Industry Air Jamaica Bmi British Midland Claire Sharp Emirates Bank Grenada Tourist Board James Hamill Luisa Wimbleton Conventions Richard Tobias OBE Stenaline The Vineyard Hotel & Spa Virgin Atlantic Air Malta Bovey Castle CNG Travel Group Plc Encore Tickets Gulf Air Jane Larcombe Communications Lyndon State College Newmarket Holidays Ritz Carlton, Dubai Steve Endacott The Viscount Thurso MP Virgin Limited Edition Airmiles Brian Turner Colin Meek Associates Enjoy England.com Helen Humphreys Jane Richards Machu Picchu Lodge, Peru Nick Perry River Route Stratford Upon Avon College Theme Park Holidays Visit USA Association (UK) Limited Alamo Car Rental Brighter PR Colonel John Blashford-Snell OBE Enterprise Rent A Car Heli Salmons Jetset Flights Malta Tourist Office Norwegian Cruise Line Robert Coren Sue Park Theo Platt Von Essen Hotels Alastair Stewart British Airways London Eye Compass Communications Eric Hotung Here is The City News Jo Marshall Mandy Round Norwegian Fjord Line Rock Insurance Superbreaks Thomas Cook Sport Water-4U Almond Beach Resorts British Educational Travel Association Continental Airlines ITTFA Hertz Europe Limited Jo Vestey Manor of Groves Hotel and Golf OK 2 Print Royal Automobile Club Supersonic Travel Thompson - Dorset Wells Tobias Recruitment Ambassador Eric Hotung (BETA) COOP Travel (Staffordshire) Euroceltic Airways Hilton Hotel Jumeirah Beach, Dubai Joanna Rzymowska Club, Hertfordshire Opodo Limited Royal Caribbean Swaziland Tourist Board Times Media Western Union American Airlines Brittany Ferries Corinthia Hotels ExCeL Hilton Hotels John Wales Márcia Balisciano Orient Express Service Royal Mid Surrey Golf Club Sweeney’s Cruises Tirol Tourist Board Woburn Golf & Country Club Andy Benson Business Traveller Crossflight FBWC Marketing Historic Royal Palaces Jordan Tourism Board Maritime Greenwich P&O Ferries RX UK Limited T & T Travel Recruitment & Titleist World Travel Market Angela Davis C&M Recruitment Limited CSA Czech Airlines First Choice Hogg Robinson (Travel) Limited Julian Mills Mark Riddle Pam Dawson Samantha Fawcett Resourcing Limited Tony Potter Worldspan Angus Rankine Callaway CTS Horizons (London) First Choice Travel (Devon) Holiday Express (UK) Limited Jumeriah Essex Hotel Marriott Hotel & Country Club Pantin Group Sandals T.I.M.E Tours International Worldwide Travel Marketing Limited AOL Cameron Mackintosh D J Freeman Flemings Mayfair Hotel Holiday Options Jurys Doyle Hotel Group Martin Lane Paul Cowley Sandie Dawe Tapestry Holidays Tourism Ireland York Tourism Artavia Advertising Ltd Carribbean Tourism Organisation Daily Telegraph Focus 2020 Hoseasons Just Go - Ellesmere Medway Council Personal Travel Advisors Sante Telewest TQ3 Travel Solutions (Aberdeen) Association of Women Travel (CTO) Dale Hill Golf Club French Life Golf Holidays Hospitality Line Kall Kwik Mexico Tourist Board Peter Childs Scan Trans Shipping Tel Me Farebase Travel Africa Executives Caroline Adams Dataco Systems Future Travel Ltd Hotel Monasterio Kendermanns Midlands Co-op Travel (Derby) Petra Roach Shloer Thailand Tourist Board Travel Aid 50 PRELIM SECTION 17/10/07 13:59 Page 30

World Travel Market Floorplan

World Travel Market uses all four levels of ExCeL London, arriving at either the Western or Eastern entrances leads you onto level 1 of the venue. A breakdown of those levels is illustrated below and on the 3-D map opposite.

The following pages are designed to guide you around the regions of World Travel Market. When planning your route through the exhibition, please bear in mind that stand numbers are all prefixed to indicate the region they are located in and that the aisles within the region are colour coded with carpet tiles. ExCe

L LONDON EAST ENTRANCE (non badge-holders)

Venue layout Regions Africa Level 0 Cash Point The Americas and Caribbean First Aid Toilets Asia Pacific Café Bar | South Hall Europe Convenience Store Global Village Car Park Middle East and North Africa Cloak Room Technology and Online Travel

Level 1 Exhibition Halls | North & South UK and Ireland Chargable Cash Point London Central Boulevard CS Research Stand | Central Boulevard by stairs down to lower level WTM facilities Just A Drop-RTE Info Point | Boulevard - West Entrance Cloak Room Official Supporting Publications Stand | UKI5800 C Registration | East Entrance Info Desk

Prayer Rooms | Boulevard P P Prayer Room | Male & Female

Business Centre | Boulevard PP WTM Official Premier Partner | Abu Dhabi Meridian Club Welcome Desk | Boulevard CRP WTM Catalogues and Routeplanners

TSD Travel Services Desk Level 2 Seminar Rooms | North Gallery Rooms 4 – 8, North Hall CE South Gallery Rooms | South Hall TW Travel Weekly Distribution Booth | Boulevard

Press Conference Room | Platinum Suite PR Up to WTM Press Centre RTE Management Offices | South Gallery Rooms 1 – 4 PWA Press Working Area | Level 3 Meridian Club Lounge | South Gallery Rooms 5 – 10 R Registration Meridian Club Lounge | North Gallery Rooms 16-18 CS WTM Conference Set | Platinum Suite 4, Level 3 Meridian Club M-Bar | Open to nominating exhibitors and Meridian Club Members PH Press Hospitality Area | Level 3 Travel Weekly Editorial Office | South Gallery Room 27 Press Hospitality Area | Platinum Suites Venue facilities Café Bars | North Hall First Aid | Level 0 BS Business Services LiftsSO Security Offices Level 3 Platinum Suites | Boulevard £ Cash Machines | Level 0 Toilets WTM would like to thank for their support Press Working Area | Platinum Suites Press Racking Area | P l atinum Suites Eateries WTM Conference Set | Platinum Suite 4, Level 3 South Waterside Café Bars | Level 0 North Café Bars | Level 2

Sponsors of the International Press Centre and the Meridian Club Lounges WTM 2007 Official Premier Partner

World Travel Market Official Catalogue 2007 PRELIM SECTION 17/10/07 13:59 Page 32

Global Village & Technology and Online Travel Asia Pacific

WTM would like to thank for their support WTM would like to thank for their support

Sponsors of the Sponsors of the International Press Centre International Press Centre and the Meridian Club Lounges WTM 2007 Official Premier Partner and the Meridian Club Lounges WTM 2007 Official Premier Partner PRELIM SECTION 17/10/07 13:59 Page 34

The Americas Middle East and Caribbean Africa and North Africa

WTM would like to thank for their support WTM would like to thank for their support

United Kingdom, Europe Europe Ireland & London

WTM would like to thank for their support WTM would like to thank for their support

INTERNATIONAL TOURISM TRADE FAIRS ASSOCIATION THE GLOBAL NETWORK FOR TRAVEL EXHIBITION ORGANISERS Are you a member yet? WTM Team welcomes you to ExCeL London

Take a journey to success with the International Tourism Trade Fairs Association

World Travel Market 2007 Team

To become one of our privileged members visit www.ittfa.org Back row (left to right): Karsalie Hervey, Nicole Collett, Sarah Waterfall, Paula Massey, Nikki Davis, Jessica Watkins, John Standley, Meeta Sodhi, Paz Casado, Ruth Creely, Simon Greenbury, Simon Beck, Sam Yardley, Victoria Martin, Minty Kongsrivilai and Esther Waghorn.

Front row (left to right): LISBON BRATISLAVA HELSINKI PRAGUE BUDAPEST MOSCOW GOTHENBURG KIEV JANUARY JANUARY MARCH MARCH MARCH MARCH – APRIL JANUARY FEBRUARRY Ken Hang Liu, Emma Rawle, Corinna Gehring, Jo Marshall, Fiona Jeffery, Wendy Hartley, Anna Sustelo, Stephanie Addington, Katie Kenyon, Lucie Winter and Virginie Ludmer.

Not pictured: BELGRADE NEW DELHI DUBAI ST PETERSBURG KIEV RIMINI THESSALONIKI LONDON BARCELONA APRIL APRIL MAY OCTOBER OCTOBER OCTOBER NOVEMBER NOVEMBER NOVEMBER – DECEMBER Craig Moyes, Jane Larcombe, Deena D’wala, Rupi Heir, Polly Magraw, Allison Tuffrey-Jones, Carly Gregory and Araminta Sugden.

AFFILIATE MEMBER OF UN WORLD TOURISM ORGANIZATION www.wtmlondon.com PRELIM SECTION 17/10/07 13:59 Page 40

MAKE THE MOST OF YOUR SHOW

This year's WTM catalogue is again published by Pedigree Media.The official show catalogue is a key tool for all exhibition owners as well as participants and show visitors. It serves as the definitive reference source for all involved, both during and after the event.

If you are an exhibition owner or organiser and feel that your next catalogue could benefit from Pedigree's vast publishing and sales experience in the travel sector, then get in touch with us now.

We are already working with the biggest names in the business but we still have room for one or two more.

Linton House, 39-5l Highgate Road, London NW5 1RS Call Tim Westbrook +44(0)20 7428 7831 or John Lewisohn +44(0)20 7428 7830 F: +44 (0)20 7428 7833 E: [email protected] W: www.pedigreemedia.com