The Voice of Business in the Docklands newsletter suMMer 2012

This year has been the busiest and most successful to date for the Docklands Business Forum. While a signifi cant part of our focus has remained on business events in Brief... we are increasingly focused on becoming an effective 1. Get Nominated Now for the Docklands representational body for business in the Docklands. Business Awards, Gibson Hotel, 29th After some strong lobbying, the Minister for the Environment November. granted the Forum a seat on the Docklands 2. Docklands Deals - Drive Footfall and Development Authority Council and at our recommendation Increase Sales. appointed John Treacy. John and members of the Steering Committee are working hard to maximise this opportunity. 3. New Member Profi le – UPC

With the demise of the DDDA, and a much changed 4. 14 Dublin Bike Stations coming to Docklands returning to Dublin City Council’s authority, it is Docklands. important the local businesses have a strong and coherent 5. 60,000 visitors to the Waterways voice. The Docklands Brand is primarily a Business Brand. A shining example of what, given the correct environment, Docklands Summer Festival enterprise can achieve. We are working hard to ensure it means business. remains that way. 6. It’s a dirty job but we had to do it! As you read through this Newsletter I hope we have Docklands Volunteer Clean up. Alan Robinson, Chairman, succeeded in giving you an overview of our activities and also 7. Corporate Social Responsibility Night. Docklands Business Forum an insight into why we are a uniquely wide-ranging business organisation. docklAnds Business foruM’s duBlin Bike cAMpAign 14 new duBlin Bike stAtions on route to the docklAnds

The Dublin Bikes Scheme has been a rollout deadlines. This despite the fact that neglect the Docklands in their Dublin Bike huge success around Dublin – but not the authorities wanted the Docklands to be expansion. Within months, our petition grew around the Dublin Docklands. As one a thriving, progressive hot spot for business, to represent over 17,500 employees across Forum member put it, “It is great to see city-living and tourists. From the Point Depot 63 companies. more and more people cycling around or from Grand Dock the nearest bike the Docklands on Dublin Bikes, but they station is up to a kilometre away. The resulT We GoT seem shocked when there are no bike In May 2010 we received confi rmation stations down here.” This is fi nally set As the Dublin Bike Scheme supported our that the Docklands was fi rst on the list for to change. Forum priorities of greener travel, healthy the next batch of new bike stations. After commuting and less traffi c, we took the a frustrating delay of over two years, the The Work We DiD initiative to set up a petition to secure a set Forum has been told by Dublin City Council In 2010, despite our growing local of bike stations across the Docklands. that the procurement process is in progress population of residents and employees, and work is set to begin November, 2012. Dublin City Council and JC Decaux had no In early 2010 we sent a letter to Dublin specifi c plans for Dublin Bike stations in City Council and JC Decaux on behalf of our neXT camPaiGn the Docklands. No set locations and no set over 6,500 employees asking them not to The Minister for the Environment, Phil Hogan, has announced his decision to close the Dublin Docklands Development Authority next year. However the local development and resourcing needs of Docklands businesses and employers will remain unchanged for many years. We need ongoing progress across a range of areas. That is what we signed up for and invested in when we set up our businesses in the area.

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The Docklands Business Forum simple questions and send your answers to Space and Land does your firm have in [email protected] the DDDA area? The DBF’s role is to be the Voice of 1. What annual rates are you paying (2011 6. How many employees do you have Business. and 2012 Forecast)? working in the DDDA area? In order for us to speak with authority 2. What annual service charges are you as the voice of Docklands business the Information provided by individual firms will paying (2011 and 2012 Forecast)? Docklands Business Forum is taking the be dealt with in strict confidence. Survey lead in surveying local businesses regarding 3. What DDDA levies did your firm / your results will be shared with participants and levels of service charges, rates and levies landlord pay on your building / unit? the summary findings will be very helpful in we are paying. Questions 1 and 2 will help 4. What other unique charges, rates or upcoming meetings with the DDDA. us calculate this funding pool. levies are you paying because you are in the DDDA area (2011 and 2012 To complete this survey online log onto To add your company’s data to this Forum Forecast)? www.docklandsbusinessforum.ie. research please answer the following 5. How many Square Metres of Office Closing Date 30th November.

A new age of entrepreneurship

Social entrepreneurship is one of Ireland’s and ambition of people not just to build most dynamic and fastest growing companies but to build communities. An movements. In the eight years since our age in which entrepreneurs apply their launch, Social Entrepreneurs Ireland has energy and drive not just to create financial invested in 161 social entrepreneurs returns but to create social capital. We throughout the island of Ireland with startling believe that Ireland can become a model for results. In the past year alone our 11 current this new form of entrepreneurship. investees have directly impacted over 61,000 people in Ireland, have provided Social Entrepreneurs Ireland is leading the 199 employment opportunities (an average way but we cannot do it alone. Join us in of over 17 employment opportunities per helping create this new vision for Ireland social entrepreneur) and have leveraged by supporting our work and that of social our investment of c280,000 to raise over entrepreneurs throughout the country. c3 million in additional funding. They have demonstrated rapid scaling of their ideas, increased their sustainability and created systemic change in how we tackle some The DDDA is of Ireland’s most entrenched social and environmental challenges. WINDING down Social Entrepreneurs Ireland’s mission is to ignite social change by identifying, investing What are your concerns as in and supporting these exceptional social Employers, Business Owners entrepreneurs and the organisations they and Commercial Tenants? launch. We believe that our investees are key agents of change that enrich our community and help our economy. In all of The DBF represents local business them there is the promise that exceptional interests and we are collecting people with exceptional ideas can ultimately your concerns for a submission change the world. They are mavericks, innovators and achievers who tackle to Dublin City Council and the some of society’s most pressing issues Minister for the Environment who and in doing so they both deepen our are driving these changes. understanding of the problem and challenge us all to be more creative and effective in our search for a solution. Seán Coughlan Please email your concerns to Chief Executive, Social Entrepreneurs DBF by September 30th We believe that we are now at the beginning Ireland [email protected] of a new age of entrepreneurship. An age in which we use the talents, enthusiasm www.socialentrepreneurs.ie

2 Docklands Business Forum The Voice of Business in the Docklands

60,000 Visitors Means Business - Wa terways Ireland Docklands Summer Festival

This year’s Waterways Ireland Performances from magicians, jugglers booked out on each day with future water Docklands Summer Festival and the King of Mayhem. Families browsed sport enthusiasts taking their first into the the markets, enjoyed the music from the big blue. DJ Daragh O’Dea from 98FM was a sizzling sensation with 98FM Big Red Broadcaster, kids scaled created a great sense of climax as the over 60,000 people flocking to the climbing wall, rode the carousels and dragon Boat race concluded. Square were amazed by what Mr Balloonatic could The weekend concluded with the and Basin. create with just a few balloons. Waterway’s Ireland Summer Festival Race Night at Shelburne Park. Festival organisers Visitors enjoyed a variety of entertainment In the Grand Canal Basin, the Docklands Ciaran Flanagan and Alan Robinson from including regular performances from the Business Forum Golf Challenge attracted the Docklands Business Forum said “this sensational Irish Wakeboarding Team. golfers and would be players to the year exceeded everybody’s expectations. Invited by Colin Harris the Irish team majestically floating golfing green, with real We want to thank all our sponsors and delighted the crowd as they somersaulted grass, cup and flag. A hole in one eluded all, supporters, particularly our friends at into the air and sped along Gallery Quay but seven players managed to land their ball Waterways Ireland. spraying their sweltering audience as they on the green and were entered into a draw for sat all along the waters edge watching the a weekend in Jury’s Inn Custom House Quay. performance. The Waterways Ireland Visitor Centre played In between the wakeboarding a key role in the festival. In addition to its demonstrations people enjoyed Street exhibitions on the waterways of Ireland it hosted Viking re-enactors with children getting an opportunity to paint their very own Viking shield, courtesy of Dublinia.

The Gibson Hotel Charity ‘Rubber Ducky Race’ saw nearly 100 yellow ducks racing for the finishing line each day. Sponsors of the ducks could decorate their candidates at the Waterways Ireland Visitor Centre with profits on the race going to Biobank Ireland Trust, www.biobankireland.com.

The Navy made their presence felt with public visits to the LE Aoife on Sir John Rogerson’s Quay and Pat Liddy gave the more academically minded historic walking tours around the docklands on Sunday. Surfdock’s ‘Come and Try It Sessions’ were Join the docklAnds Business foruM! Your Opportunity to join the Business Forum for Ireland’s Fastest Growing Micro-Economy...

memBershiP Fees Companies with 1 to 49 employees €100

Companies with 50 to 300 employees €200 For more info go to our website Companies with over 300 employees €350 www.docklandsbusinessforum.ie it’s A dirty JoB... But we hAd to do it

BeFore…

anD aFTer

The Annual Docklands Volunteer Clean-Up • Claire Hickey - BNY Mellon, is a great opportunity for local businesses • Gary O’Donnell - BNY Mellon, to make a real, tangible and positive • Katarzyna Jasiecka - BNY Mellon, contribution to our area. This year we took • Elaine Stephen - Business in the on one of our areas dreadful eye sores, the Community. boundary wall at the old Boland’s Mill site on • Tim Gleeson - Crown Paints, Road. • Warrick Bradfi eld - Crown Paints, Many thanks to Savills for giving us • John Craven - HSBC, • Kieran Hayes - OZO, permission, Crown Paints for the paint & • Ciaran Flanagan - IDEA, • Lorraine Malone - Pearse Street Credit sobering advice and all our volunteers; • Michael Harte - Mail Boxes Etc., Union, • Fergus Heavey - Maldron Hotel, • Ifty Finn - Waterways Ireland, • Brian Smyth - Accenture, • Catherine Dollard - Meehan Associates, • Johnny McElhinney - John McElhinney • Gerald Mullally - Accenture, • Brendan Delaney - Savills, & Co., • Sarah Corrigan - Accenture, • Isabelle Gallagher - Savills, • Sean Judge - Accenture, • John Devlin - Setanta Sports, I have no idea what our challenge will be • Aaron Kelly - Accenture, • Alan Robinson - SME Communications, next year but two things are almost certain, • Brídín Mulhall - An Taisce, • Fiona Meehan - O2, it will be bigger and it will be dirtier!

4 Docklands Business Forum The Voice of Business in the Docklands

Corporate Social Responsibility Networking Event

Thanks to all who attended and contributed community engagement taking place in community can take the form of information to the Dockland Business Forum (CSR the Docklands and lessons learned (and (technology) exchange, mentoring and/or & Environment subcommittee) event on learning!) were discussed by a panel: direct staff engagement in projects. This is Thursday 24th May 2012: “Corporate Sinead Smith, Telefonica O2; Peadar based on understanding the needs of the Responsibility - Do We Care?” The event Lynch, Dublin Community Growers; Jim businesses and the local community, thus was hosted by the newly open Odeon Hargis, St. Andrews Resource Centre; creating an environment for a long-term Cinema at the , there was and Mick Hanley, Dublin City FM. relationship! The goal is for benefit on both plenty to talk about! Representatives from sides, please contact Jim Hargis Docklands Business Forum membership, (01 677 1930) for more information on contributed to a discussion on corporate how your company and you can become responsibility, sharing current practices and involved in current and future projects! aspirations. The atmosphere was friendly, but competitive, as newly formed groups Peadar Lynch from the Dublin Community competed to write the mission statement Growers gave us an overview of the for the committee – a collective statement activities of this volunteer group in was reached: “The CSR and Environment promoting the development of community committee inspires, empowers and gardens throughout the city. engages businesses in the Docklands to play their part to make the area a great For further information see: place to live, work and visit”. Thanks to A dominant theme from the discussion www.dublincommunitygrowers.ie. Elaine Stephen (Business in the Community) was the range in community engagement - for facilitating the discussion and Steve from the small business involvement to the Miley (ODEON Cinema) for the FREE cinema large corporate participation – and at every tickets! level a relationship needs to be formed... not so different than from the how we do The event also offered some practical business! The message from Jim Hargis (St. solutions to how your company can Andrews, Family Resource Centre, www. improve their interaction with the local standrews.ie) and Sinéad Smith (Think Big, community to create a more sustainable www.o2thinkbig.ie) is that “money isn’t working environment! Examples of current everything”, and business involvement in the o2 Docklands deals Drive Footfall and Increase Sales The technology is a simple “plug and play” retailers and allows them to connect with using O2 Docklands Deals solution enabling retailers to promote local, the ‘smart’ consumer. relevant and sustainable offers. With a O2 Docklands Deals introduces an simple tap of their smartphone over the For more information please email innovative new technology that provides in-store pods, consumers will be able O2 Commercial Innovation Team: to redeem offers in a simple, fast and contactless mobile coupon and voucher Johanna Cullen seamless way. Retailers can now embrace redemption at the point of sale. Retailers e: [email protected] will be able to generate a mobile presence mobile marketing in a cost-effective manner, through the Docklands Deals Smartphone making use of their existing cash tills, whist Liz McLaughlin: App (Apple, Android), they will also be able also being provided with extensive analytics e: [email protected] to create multiple, local, everyday deals for of their customers transactions. consumers. O2 are offering a free 3 month trial to Consumers can search and navigate to retailers in the docklands area, to allow local businesses through the Docklands you to experience the product and to allow Deals app, they will also be able to browse O2 to learn more about the benefits for local offers and redeem them automatically both consumers and retailers. We will be in-store using their mobile phone and our promoting the App to workers and residents unique ‘pod’ at the Point of Sale. in the Docklands area. We want to provide a solution that drives footfall and sales for Docklands Business Forum Centre Block, Docklands Innovation Park, 128 - 130 East Wall Road, Dublin 3. t: 01 480 0543 e: [email protected] Business can lift people out of poverty. It invents new products to improve standards of living and inspires new services to improve effi ciency. Business creates the wealth UPC bulk texting service enables businesses necessary for society to communicate faster progress.

98% of messages are opened The Docklands Business Forum celebrates the compared to only 22% of emails role business plays in our community with the Dockland Business Awards. Ireland, Friday, 31st August, 2012:

Broadband, communications and digital TV business provider UPC announced the introduction of its latest bulk messaging service for business customers. Bulk Please consider nominees for the texting is one of the most effective tools for business communication strategies. UPC following Awards technology allows us to provide a fast, affordable and easy to use service. Docklands Innovator of the Year Award According to Comreg’s Trend Unit – comstat.ie, the vast majority of the Irish Business Forum Person of the Year Award population owns a mobile phone. Stats collected by Phonovation, state that 98% of Dana Strong, CEO of UPC Ireland Business of the Year Award all SMS messages are viewed, while 62% Corporate Social Responsibility (CSR) Award of SMS are remembered and 22% of SMS internet access, data point to point Dana Strong is CEO of UPC Ireland, and is responsible messages forwarded. connections and voice services to the for overseeing the strategic planning, operational management and corporate development of both Environment Award SoHo, SME, MLE, Wholesale and Public UPC’s residential and business divisions in Ireland. SMS messaging will enable businesses to sector markets.” Business Forum Company of the Year Award reach customers, partners or employees From 2002, Dana became Chief Operating Officer of AUSTAR and was responsible for nationwide instantly and costs just 6 cent per text. Notes to Editor operations which included sales, customer service, Professional Services Award Discounts are available for large volumes. field operations, installation contractors, warehousing, Bulk SMS Features: credit & collections, information technology, and Hospitality Award • Sends messages in real time or engineering. scheduled time Prior to joining AUSTAR, Dana was a Principal at Exporter of the Year Award • Sign in through your computer/mobile Mercer Management Consulting a leading strategic device management consultancy in North America and Public Sector Award Europe. • Uploads phone numbers directly from your computer Before joining Mercer Management Consulting, • You can send company news, alerts, Dana was at Coopers & Lybrand, now PricewaterhouseCoopers. She holds degrees from reminders, and bulk SMS marketing the Wharton School of Business and the University of Closing date for Nminations, Friday 16th November campaigns Pennsylvania in Economics and History respectively. • Transmits up to 100,000 messages in a Gavan Smyth, Business Services Director, UPC Ireland single campaign Ticket Price €45, Drinks Reception & Bu et • Enables 500 SMS messages to be sent For more information simply Gavan Smyth, Business Services per second call 1800 940 737 Director with UPC said: • Personalises your campaign message email [email protected] through selecting your sender ID or visit www.upcbusiness.ie “We are delighted to introduce a new Visit our website for full details and to service supporting businesses to drive more download a Nomination Form. effective communication with their customer Stats Sources: base and employee’s. With our secure Comreg - www.comstat.ie/data/data.472.1266.data.html online tool, it is very easy to set up and is Phonovation - www.phonovation.ie – source links compiled by www.docklandsbusinessforum.ie offered on a national basis. Phonovation: http://textsmscellphonemarketing.blogspot.ie/2011/12/text-sms-open-rates-are-impressive.html www.callfire.com/blog/2010/11/19/sms-marketing-is-here-to-stay-tips-on-integrating-it-into-your-business/ “UPC is a market leader in the business www.myguestlist.com.au/blog/open-rate-for-sms-98-wow/ community which delivers high speed www.ecomplanet.com/pages/stats/ www.sms-integration.com/sms-solutions-for-industries-111.html

6 Docklands Business Forum Docklands Business Forum Centre Block, Docklands Innovation Park, 128 - 130 East Wall Road, Dublin 3. t: 01 480 0543 e: [email protected] Business can lift people out of poverty. It invents new products to improve standards of living and inspires new services to improve effi ciency. Business creates the wealth necessary for society to progress.

The Docklands Business Forum celebrates the role business plays in our community with the Dockland Business Awards.

Please consider nominees for the following Awards

Docklands Innovator of the Year Award Business Forum Person of the Year Award Business of the Year Award Corporate Social Responsibility (CSR) Award Environment Award Business Forum Company of the Year Award Professional Services Award Hospitality Award Exporter of the Year Award Public Sector Award

Closing date for Nminations, Friday 16th November

Ticket Price €45, Drinks Reception & Bu et

Visit our website for full details and to download a Nomination Form.

www.docklandsbusinessforum.ie WE WANT YOUR NOMINATIONS The Docklands Business Forum are seeking your nominations for this year’s Awards, please see overleaf for details

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