County Council Barrow & District Area Plan | 2012-14

Barrow & District Area Plan 2012-14

Page 1 of 49

Cumbria County Council

Map here

Page 2 of 49

Barrow & District Area Plan | 2012-14

Contents

1. Foreword

2. Introduction

3. Executive Summary

4. About Barrow & District

5. Highlights and Achievements

6. Where do we want to be?

7. Delivering our services

8. Monitoring the Plan

9. Appendix

A – Key Area Contacts

B – Adult Services Supporting Information

Page 3 of 49

Cumbria County Council

1. Foreword Introduction to the Area Plan by the Local Committee Chair.

Page 4 of 49

Barrow & District Area Plan | 2012-14

2. Executive Summary

This Area Plan provides a current snapshot of life in Barrow and how Cumbria County Council is working across directorates and with its partners to deliver relevant, quality services in support of local communities. The Barrow area faces many social-economic challenges and is classed as the 29th most deprived district in the country, with 2 of its wards being in the top 3% overall. Details of the local demographics, the communities health, life expectancy, economic factors and crime statistics are unpacked in the plan, which together set the overall context in which the county council must play a fundamental part to improve outcomes for its residents, both immediate and in the longer term.

Despite the adverse evidence which places Barrow as the most deprived district in Cumbria, the communities tell us that the things that matter to them most are the liveability issues which affect their neighbourhoods, such as street lighting, parking, litter and speeding. This in itself is evidence that we should be starting a dialogue with the Barrow communities about the wider and perhaps more hidden issues in their neighbourhoods.

Over the past year the council has continued to effectively and consistently deliver its services in order to reach its previously agreed outcomes. There are many achievements and successes to celebrate and this plan sets out some of those highlights. These range from the development of a Barrow Credit Union driven by dedicated volunteers to …………

Looking ahead to the coming years, activity in Barrow will need to address the widening gap between itself and the other districts of Cumbria. It is the only district in Cumbria to be ranked the lowest scoring for x out of x area profile criteria. Local Committee for Barrow has considered the data for the area and has agreed the following area priorities:

Economic Development Children and Young People Health and Wellbeing

[to be informed by Business Planning activity on 29th February]

Page 5 of 49

Cumbria County Council

All of these priority areas cannot be tackled in isolation as they profoundly impact upon one another. Working with its partners, the county council will focus its activity to help address many of these local priorities by assessing and tackling the attributing causes.

Area Planning is key to getting locally delivered services targeted at the right place at the right time, that meet evidenced need and which maximise the council‟s resources. In developing this plan, service leads from each of the council‟s 13 local service areas have contributed information about their current service, the challenges facing the local communities, the wider environmental issues and how these impact on service delivery in Barrow. In order to improve outcomes for the communities of Barrow each service lead has identified priorities for the coming year and how they will achieve them, either as a single service, in collaboration with other council directorates or in partnership with other local authorities and agencies. Major projects which transform the way in which services are delivered in the area are also included.

The Area Plan sets out a number of intended outcomes for the Barrow area and therefore it is vital that performance management is clearly defined and robustly monitored to ensure the effectiveness of agreed activity. The performance measures will differ across the service areas as success for some will be easily quantifiable, where for others it will be dependent on more qualitative information, such as community perceptions.

The Council‟s Performance Management Framework and the newly developed Local Committee Area Scorecards will provide the mechanism for Local Committee to concisely monitor progress during the year. Should performance fail to reach expected outcomes, the Local Committee will be able to work with service leads to consider mitigating action.

This is the first year that Area Plans will be an integral part of the council‟s strategic planning framework. Therefore, the process of Area Planning and the further development of this Area Plan will be highly iterative. This will be a living document which will be added to all through this first year. The current approach will be assessed and reviewed by Local Committee with its area service leads to ensure that Area Plans contribute to and inform the council‟s strategic priorities.

Page 6 of 49

Barrow & District Area Plan | 2012-14

3. Introduction

It is set out in the Council‟s constitution that the 6 Local Committees will develop Area Plans for agreement by Council. The intention is for these plans to set out for each area the Council‟s priorities and plans for delivery across all of the Council‟s responsibilities, not only those devolved to Local Committees.

Area plans are an important feature of Area Planning – which is the broader process of Local Committees working together with communities and locally based managers to consider:

 the needs of the area  local performance and feedback  understand the strategic direction of travel  how services need to be developed and delivered locally

There are four key tools to support this approach:

AREA PLANS AREA PROFILES (provide an overview on an area by (provide a description of the socio- area basis of how the council is economic, health, education, delivering on its priorities on a local transport and other quality of life basis in a way which reflects the indicators in an area) specific needs and opportunities in an area, and local priorities)

AREA SCORECARDS LOCAL COMMITTEE BUSINESS (provide a description of County PLANS Council service performance and (provide a framework to support service standards in the Local Local Committee decision making Committee area, and how this and management of their devolved compares with other Local budget) Committee Areas)

Page 7 of 49

Cumbria County Council

Each Area Plan will sit alongside the Council Plan, Service Plans and other key strategies – providing an overview on an area by area basis of how the council is delivering on its priorities on a local basis in a way which reflects the specific needs and opportunities in an area, and local priorities as defined by Local Committees and informed by local communities and local evidence.

They are County Council Plans, not partnership plans, though where we are planning transformation or delivering priorities jointly with partners for the benefit of local communities, then this can be captured in the Area Plan.

Principles of Area Plans

Each Area Plan might look and feel slightly different – but all of them will have been developed using a set of common principles. Adopting these principles will support the integration of Area Plans with other aspects of the strategic planning process. All Area Plans should:

 Set out the specific local priorities for the area  Support the delivery of the Council‟s priorities  Set out key delivery over the next 3 years  Be deliverable within resources, rather than aspirational  Be informed by evidence  Support the implementation of key county wide strategies and plans (e.g. Customer Strategy, Strategic Asset Management Plan, Local Transport Plan)  Be reported to Cabinet  Refer to key transformational projects already planned and underway in the area

Area Plans should be used to support:  The reconfiguration of services within geographical localities  The development of future council priorities and aspirations  Decision making about strategic asset management and the capital programme  Decision making of Local Committees  The development of Service Plans

Page 8 of 49

Barrow & District Area Plan | 2012-14

4. About Barrow & District

What is Barrow like?

The Borough of Barrow-in-Furness is in the south west corner of the county. The district is dominated by the town of Barrow, the second largest settlement in Cumbria. Geographically isolated, the district is a historic centre of the shipbuilding industry.

Transport links are poor. There are rail links which connect the town to the north of the county via the very slow west coast line and south out of the county. Road links both to the south and north exist, however the A590 serves as the only road in and out of the town, which is reduced to a single lane for a large proportion of the journey to the motorway network.

Barrow-in-Furness is the only district in Cumbria where the population is in decline. Since 2001 the population is in decline. Since 2001 the population has fallen by 1.8%, compared to a 1.4% rise for the county as a whole. The population is also ageing and since 2001 there has been a 10.8% rise in the number of residents aged over 65 years. This coincides with a 15% decline in the population aged between 0 to 14 years, the greatest fall in the county for this age range. At 78km2, the urban district of Barrow Borough is the smallest geographical area of any district in Cumbria. It is also the most densely populated district in the county with a population of 70,700, equating to xx people per hectare. The district has the second lowest proportion of black and minority ethnic groups (4.1%), only just behind Copeland.

The district has a life expectancy of 79.1 years and the lowest healthy life expectancy in Cumbria at just 66.8 years. [More detail here] It is the third most deprived district nationally for health.

The economy of Barrow-in-Furness was historically built on manufacturing, particularly ship building. While this is in decline it remains the cornerstone of the district‟s economy with many smaller companies embedded in the supply chain. BAE Systems is one the largest remaining shipyards in the UK and the largest employer in Barrow. At present the largest areas of employment are manufacturing (23.2%), health (16.6%), wholesale and retail (16.2%), and business services (9.8%). The median household income in Barrow is £22,835.

Page 9 of 49

Cumbria County Council

6.4% of Barrow‟s population are of working age, slightly above the county average. 4% of residents in Barrow are claiming job seekers allowance, the only district in Cumbria where this figure is above the national average. Overall, 16.6% of the population of Barrow is claiming some form of out of work benefit, significantly above the 11.5% average for Cumbria. 16.8% of the district‟s population have a household income of less than £10,000 per year, while 22.1% of children live in poverty.

Barrow-in-Furness is the most deprived district in Cumbria and one of the 10% most deprived districts in the country. The district is the thirty second most deprived in overall and the fifth most deprived for housing quality. The mean house price is £111,852, over £55,000 less than the county average.

The level of deprivation is not evenly spread across the district, with deprivation concentrated in the central areas of Barrow. Central ward in Barrow is the most deprived ward in the county. The mean house price in Central ward is more than £50,000 less than the district average while 8.7% of the population are claiming job seekers allowance, over double the rate for the district as a whole. 46.9% of children in Central ward are living in poverty compared to 22.1% for the district as a whole.

Despite its challenges the Barrow area is an area of outstanding beauty and historical interest. At its southernmost tip, the island of Piel lies half a mile from the mainland. It is accessed by boat and boasts its own „King‟ and castle ruin. has two nature reserves which supports a wide range of wildlife. Barrow is also home to one the oldest Abbey‟s in the country. Furness Abbey is over 700 years old and was once the second richest Cistercian monastery in England.

Provision of Council Services

Due to its geographically compact nature, the Borough of Barrow is classed as one of Cumbria‟s key service centres with council services delivered on a Borough wide basis. However, the Borough is made up of 4 distinct areas which include the market town of Dalton- in-Furness, the dormitory town of Askam-in-Furness, the tight nit community of Walney Island and of course the main town of Barrow-in-Furness.

Page 10 of 49

Barrow & District Area Plan | 2012-14

The public are able to directly access a number of services in the Barrow area through the council‟s primary building, the Nan Tait Centre, which includes Children‟s Services, Highways, Property, Area Support and Registrars. However, the building is not able to accommodate all of the council‟s services in the local area and therefore cannot provide a one-stop shop to the public. At present, council staff are spread across 4 main buildings in Barrow, which impacts on access to services, particularly as the public are signposted from building to building.

There are 6 libraries across the district providing a quality service which recent engagement has demonstrated is greatly valued by the community.

What do the people of Barrow-in-Furness think about the area?

Local Committee, with its Area support team, has been undertaking community engagement for over 12 years and talking to the communities about what is important to them. It has long been established that the improvement of liveability issues are of paramount concern to local communities. The top reported issues include:

 the reduction of litter and dog fouling  parking issues  repaired street lighting  speed of cars in residential areas  removal of weeds  youth disorder

The needs and perceptions of the local population were captured in the Cumbria Place Survey 2011 which looked at a sample of xxx local people (11,261 Cumbria-wide). The survey highlighted the major differences between liveability and satisfaction levels in Barrow, which could in part be attributable to the economic deprivation of the district.

[speak to Kieran]

Page 11 of 49

Cumbria County Council

5. Highlights and Achievements

Supporting local voluntary and community groups On behalf of Local committee for Barrow, the Area Support Team has supported over xx voluntary and community groups to access funding. In addition to helping groups access Local Committee‟s grant fund, the team have been able to signpost and advise on how to effectively draw down match funding.

A total amount of £xx,xxx has benefitted xx voluntary and community groups in the Borough in 2011/12 which were supported through the Local Committee‟s Neighbourhood Grants Panel. This funding also enabled groups to lever in additional matched funding of over £xxK to deliver their projects.

Grant giving of this kind enables local community groups to deliver projects which they have identified and which contribute to the improvement of their communities.

Helping Communities to get out of poverty Last year as the economic downturn was really starting to make an impact, Local Committee for Barrow decided that its overarching focus for the year would be to contribute to the council‟s work of tackling poverty.

This last year the development of the Furness Credit Union has leapt forward with xx volunteers driving it forward and over xx pledges received to date. Once firmly in place it will offer affordable credit and prevent the most vulnerable in the community from using door step lenders or even loan sharks. The Citizens Advice Bureau is presently providing money management advice on behalf of Local Committee who has continued to monitor the contract closely. To date CAB has assisted a record number of clients and are providing an essential service to help people get out and stay out of debt.

Area Highways Team established Review of Library Services in Barrow Development and delivery of 0-19 projects [plus more – across all service areas]

Page 12 of 49

Barrow & District Area Plan | 2012-14

6. Where do we want to be?

There are many challenges that need to be addressed to improve the lives for Barrow people, including an ageing population, significant health issues, worklessness and of course poverty. Many families are living in poverty and the gap between the communities classed as deprived and those which are more affluent does not appear to be closing.

Barrow needs to be in a position where its communities are able to access well paid employment, that children are no longer living in poverty and that they and their families are able to reach their full potential. Educational attainment and skill levels need to be improved, as well as aspiration and the confidence to achieve. An increase in household incomes would contribute to improved living conditions, better nutrition and overall sense of well-being. Young people will be more likely to return to the area following university and stay to contribute to the economy.

New and diversified businesses need to be attracted to the area which can start to make use of the presently vacant Waterfront development. The geographical isolation needs to be addressed through the radical improvement of Barrow‟s communication links of rail, road and sea.

The xx key priorities for the Barrow area have been identified as:  Regeneration – to improve ….  Health – to address….  Education -  Crime – to tackle …… [to be informed through the Business Planning activity on 29th February ]

The council‟s key transformational projects in the Barrow area include:  Care home modernisation - new 60 bed care home and the closure of 4 unsatisfactory homes  Primary School Modernisation – upgrade of 3 primary schools  Library Modernisation  Strategic Asset Management  Better Highways

Page 13 of 49

Cumbria County Council

[to be provided by the Area leads]

Local developments where the council will be either a key partner or have some involvement:

Priority 4, Economic Regeneration Development Fund – Business start-up support in disadvantaged communities and for groups underrepresented in enterprise in the North West of England.

These projects continue to focus the improved delivery of services in the Barrow area which is customer focussed.

Page 14 of 49

Barrow & District Area Plan | 2012-14

7. Delivering our services

Adult and Local Services

Adult Social Care

What we do

In line with Cumbria County Council and Adult Social Care Directorate objectives, we aim to achieve the Government‟s vision for Adult Social Care around the seven social care principles of prevention, protection, personalisation, plurality, people, productivity and partnership.

Adult Social Care has the responsibility for meeting the social care needs of adults in Furness and is committed to providing the best possible outcomes for individuals and their carers. There is a range of support available to people including support in the community, support at home or accommodation based support. There are specific challenges facing the department, finite resources mean there is a need for improved efficiency and value for money whilst providing outcomes that matter the most to individuals. In Furness this is a challenge of diversity; with the predominately urban population of Barrow known to develop health and social care needs earlier and for longer. Looking towards Ulverston and the more rural communities, the challenge is to provide support in a more sparsely populated area in ways that are equitable, sustainable and offer value for money.

We are clear on where we need to be and our objectives for the next two years are:

 We will prevent people from losing their independence  We will protect adults at risk from harm  We will personalise our services ensuring people have maximum choice and control  We will shape our services to best meet local need  We will manage the development and performance of all our employees  We will work collaboratively with other organisations, individuals and their carers

Some of our key projects and activities over the next two years include:

 Developing community assets, reablement and other preventative support and links, aimed at keeping people independent and in their own homes for longer  Continually work to safeguard adults at risk Page 15 of 49

Cumbria County Council

 Support planning including contingency planning, positive risk taking and helping people into employment and support for carers  Strong partnership working and work to supporting staff in their roles  Cumbria Care Modernisation in Furness

We provide a range of support to adults aged 18+ who may, for example, have a physical disability, learning disability, mental health needs or substance misuse problems as well as carers of individuals. We also support the transition of young people transferring from Children‟s Services to Adult Social Care.

Adult Social Care staff have a Statutory Duty, as detailed in the Community Care Act, to safeguard adults at risk and assess the needs of individuals whose circumstances mean they may need support. Due to the finite availability of public funding for social care, individuals are assessed in line with the national Fair Access to Care Services (FACS) guidance framework. Practitioners from Adult Social Care will work with the individual and their carer(s) offering professional support to produce an outcome based support plan (which may require multi professional input) aimed at retaining or regaining an individual‟s independence as afar as is possible. To ensure customers have choice and control, a support plan may be managed via a direct payment, an individual service fund, care managed support or a combination of these. Adult Social Care can also provide advice and information or contact with relevant preventative support. Customers of Adult Social Care are financially assessed and may need to pay towards the cost of support.

Support Available Support available for individuals can be both informal and formal, much of which is aimed at retaining or regaining peoples‟ independence, and may include support in the community, support at home and accommodation based support.

Community support includes all local assets such as activities, groups, community centres, day opportunities, links to supported employment and venue based day care. Support at home includes reablement, direct payments, assistive technology, equipment, extra care housing and domiciliary care provision. Accommodation based support includes residential and nursing are which offers full board accommodation and carer/nursing assistance throughout a 24 hour period.

Page 16 of 49

Barrow & District Area Plan | 2012-14

Local Services

What we do The Library Service currently provides libraries in  Barrow open 46.5 hours  Dalton 29.5  Askam 11.5  30.5  Walney 30.5  Barrow Island, 10.5  (a library link). 40 (In addition, there are a small number of stops made by the mobile library)

Libraries provide a wide range of services. The following, for example, is available from Roose Library:  Books; Adult Fiction, Adult Non-Fiction, Junior Fiction, Junior Non-Fiction, Teenage and large print.  Story Sacks, DVDs, Talking Books, Language tapes.  Fax; Foreign Language collections; Home delivery service; Information and leaflets; Internet and computer access; Newspapers; Parents and carers collections; Photocopier; Request service; Supportive Staff; Tea and coffee.  Regular activities; Rhymetime sessions for under 5s‟Roose Rockets Homework Club every Tuesday from 17:30; One2One computer sessions – 45 minute sessions which can be booked in advance; Class visits to the library may be arranged; Ancestry bi-monthly

As part of the Library Service Review, a major public consultation took place between April and June 2011. Through this consultation we encouraged as many local people as possible to have their say on the future of libraries, through events, online, information in libraries, discussion forums and much more. We have developed our understanding of what people value libraries for:

 Libraries are social places – not just somewhere to borrow books – and a library near where people live is valuable

Page 17 of 49

Cumbria County Council

 Books are the most important reason people use libraries, and a better book stock is a must.

 Computers, the internet and DVDs are also important

 Friendly and knowledgeable staff matter!

 For children libraries are valuable places to learn, play, build confidence and have fun

 Mobile libraries mean people who find travelling difficult can access a library.

Library Service Review Members of the County Council‟s Local Committee for Barrow have met with officers from the Library and Property Departments of the Council to discuss a new approach to area planning.

The initial subject for discussion was the Library Service Review and specifically how the Library Service in the Barrow District could be modernised, not only in line with the wishes of the public (as emerged from the recent public consultation exercise), but also in a way that made best possible use of all of the resources the Council provided in the District.

The Library Service Review was launched earlier this year to tackle the disturbing long term decline in library use. Although this is a national problem and not simply a problem for Cumbria, providing a solution here in Cumbria requires input from more than the Library Service alone. Area Planning requires that a “holistic” view be taken of resources invested in an area and the discussions explore the potential of co-locating County Council services in order to improve customer access and providing services, such as the Library Service, in different ways from the traditional model of branch or mobile service delivery.

Each of the current seven Library Service delivery points in the Barrow District are being examined in some detail and suggestions have been made by Members and officers about how service delivery could be improved.

Members have approached the twin issues of Area Planning and Library Modernisation in Barrow in a highly positive and constructive fashion and there is every reason to believe that the outcome of the discussions will prove to be as positive for the residents as well as the staff of the Library and other County Council services in the District.

Page 18 of 49

Barrow & District Area Plan | 2012-14

Children’s Services

Strategy and Commissioning

What we do Commissioned Youth Services for 11 – 19 years, and up to 24 for young people with Learning Disabilities, Disabilities and Care Leavers. Curriculum based Youth Work which provides open access services to ensure a sufficient depth and breadth of provision. Targeted and specialist services which ensures that the needs of vulnerable young people are met through the early identification of need and delivered in conjunction with open access services to engage these young people in a range of positive activities within their communities. A year round service, seven days a week across the district, with a minimum of 70% of the open access delivery resource committed to provision delivered in evenings, at weekends and during holidays.

Risk Taking Behaviour Services which include age appropriate information and support relating to risk taking behaviour. A service which aims to support young people to develop their emotional resilience in order to assist them in making safe and healthy choices. A range of services including, but not limited to:

 Drug, alcohol and sexual health education and prevention programmes  Identification of vulnerable young people through substance misuse screening  Working with the Early Intervention Team and other partners to provide support for parents, carers and families where children and young people are engaged in risk taking behaviours  A contribution to developing the wider children‟s workforce by providing appropriate training to staff in partner agencies  Contributing to a package of support around pregnancy and termination as part of a wider care programme  Support for young parents  Personal safety (On-line; travel and transport etc)

Page 19 of 49

Cumbria County Council

Youth Participation which is the active engagement of young people throughout their communities - involving young people in responsible, challenging action that meets genuine needs, with opportunities for planning and decision-making in an activity whose impact or consequence is extended to others i.e. outside or beyond the youth participants themselves.

Meaningful youth participation will recognise and nurture the strengths, interests, and abilities of the young people through the provision of real opportunities to become involved in decisions that affect them at individual and collective levels. Participatory opportunities for young people, this to include:

 A Barrow Youth Council and supporting youth engagement forums  Involvement in County, regional youth voice events and activities  Involvement in inspections  Involvement in commissioning  Leading consultations  Participatory research  „Youth proofing‟ policies  Work with young people within a community development context

Local Performance The impact of the service delivery on young people is based on the Outcomes Framework and Performance Indicators [Youth Services Outcomes Triangle, (Appendix 7); Young People‟s Services – Outcomes Logic Model , (Appendix 8); Youth Services Curriculum (Appendix 4); Vulnerable Young People – Influencing and Risk Factors, (Appendix 3). The model links a young person‟s journey to the performance indicators and the outcomes specified in the Logic model, the intended intervention contributes to the strategic priorities.

For 2010/2011 the following target indicators were achieved in Furness: Total number of young people "reached" via youth work activity  Target – 2196  Actual – 2228 (101%)

Total number of young people participating in youth work activity  Target – 1318  Actual – 1419 (108%)

Page 20 of 49

Barrow & District Area Plan | 2012-14

Total Number of young people aged 13-19 years gaining a recorded outcome  Target – 791  Actual – 678 (80%)

Total Number of young people aged 13-19 years gaining an accredited outcome  Target – 395  Actual – 291 (74%)

(present service provider until 31st March 2012 – Furness Youth Work Consortium)

IAG contract (NEET (Not in education, employment or training) data and information)

Cumbria

April May June July Aug Sept Oct Nov Dec (1) (2) (3) (4) (5) (6) (7) (8) (9) NEET Target NEET % 5.8% 5.8% 5.8% 6.3% 7.0% 6.0% 6.8% 5.3% 5.3% (Adjusted) This time last 5.5% 5.5% 5.5% 6.3% 7.3% 6.1% 6.1% 5.1% 4.9% year (By Actual Age) Neet Count 823 802 772 862 1078 802 1007 903 864

In a testing economic climate and cuts which have included the removal of Education Maintenance Allowance and transport funding post 16 being hit we feel our performance on NEET has been good, particularly in the Nov/December period when school leavers have moved into the EET market and have to be placed and sustained we have met or improved on our performance for last year. We have continued to negotiate and produce provision which meets specific local needs, working with a number of partners, as a means of engaging those most marginalised and difficult to place or those least motivated and most challenging young people. (Service provider – Connexions)

Highlights of achievement over the past year

1. Creation of an Furness Youth Council 2. The continuing use of information sharing through Barrow Youth Network 3. Celebrating youth events

Page 21 of 49

Cumbria County Council

4. Implementation of the Children‟s Trust Board arrangements and the creation of the DDG‟s (District Delivery Group) 5. Achievement of Youth Work targets. 6. Sustained and improved NEET performance 7. The development of the Children in Care Council

Future priorities for the Barrow area Priority Open Access Services specifically required in Barrow include:-  Programmes that offer a broad range of positive activities for young people  Programmes that enable young people to engage effectively within their local communities  A flexible and responsive, detached/mobile team working across the locality

Priority Targeted Services specifically required in Barrow include:-  Programmes that encourage and develop a range of life and social skills that prepare young people for future training and employment.  Programmes which proactively demonstrate improvement in the mental well-being of young people.  Programmes that actively engage young people who either have caring responsibilities or are in the care of Cumbria County Council to integrate into a wider range of positive activities and open access provision.

Priority Reducing Risk Taking Services specifically required in Barrow include:-  Programmes which contribute towards a reduction in use of illegal drugs and volatile substances  Programmes which promote the use of appropriate contraception and provide information on effective contraception  Programmes that promote safe sexual relationships  Programmes which contribute towards the reduction of alcohol use  Programmes that address personal safety of young people

Directorate Priorities  Strengthening services and improving partnerships  Supporting children and young people to be best that they can be

Page 22 of 49

Barrow & District Area Plan | 2012-14

Future activity Cumbria County Council has re-commissioned a range of Youth Services through open tender and commissioning arrangements. These services are currently being delivered through outsourced organisations. It has been announced that Inspira are leading a consortium of providers and have been awarded the contract to deliver services from April 2012 to March 2014.

The services that we need to commission have been designed to ensure that the needs of vulnerable young people are met through the early identification of need and that this work is to be delivered in conjunction with open access services. Youth Services should continue to be delivered with an integrated approach with our partners so that we are improving prospects for all by helping vulnerable young people to engage with their communities.

A new delivery plan will be in place and commencement of the new contracts is the 1st April 2012.

The Provider will identify one whole time equivalent qualified youth worker to be deployed (wholly or partially as required) within the Cumbria Children‟s Services Early Intervention Teams in the district of South Lakeland and Barrow. The focus of this role will be to work with the Early Intervention Team to engage very vulnerable young people in open access and community activities.

Consultation and stakeholder engagement will be ongoing to ensure that the service suits the need of the young people and their communities.

New arrangements for reporting and contract management will be in place for the commencement of the new contracts. Contract management and delivery review will be undertaken on a quarterly basis for the period of the contract.

Appendix 7 Youth Appendix 8 Youth Appendix 4 YOUTH Appendix 3 Services - Outcomes Triangle.docServices - Outcomes LogicWORK Model.doc CURRICULUM VulnerableDIAGRAM JulyYoung 2010.doc People Influencing Factors.doc

Page 23 of 49

Cumbria County Council

Children and Families

What we do Children‟s Services in the Barrow area work with children, young people and their families where there are identified needs which require more targeted support than those of universal services. In some cases these children will have such needs that they are deemed to require a multi-agency child protection plan in order to safeguard them from harm and provide that intensive support to the family in a statutory framework.

In cases where there is imminent risk of significant harm to a child or young person they may be required to become the subject of a legal order under the provisions of the 1989 Children Act. The Local Authority would strive to try and keep a child with his/her own family before this action is taken however this is not always possible. When a child becomes subject of a legal order they become a Looked After Child, with the Local Authority assuming the responsibility of Corporate Parent. Targeted and acute services are delivered to these family from a multi- agency team which involves partners from all sectors within the community.

Data

 No. of Barrow children subject to Child Protection Plan: 75  No. of Barrow Children Looked After: 120  No of Barrow Children subject to Leaving Care provision: 35

Figures correct as at 16th February 2012

Strengths

 positive relationships with Children‟s Centres  Children and Young People Working Group - supporting Corporate Parenting role by financial contribution to significant projects for Children Looked After eg. Activities provided by Brathay, financial contribution to supporting Children in Care Council, Barrow Borough Sports Council providing half term activities for children and young people and specific activities for Children with Disabilities  strong working relationships with partner agencies

Page 24 of 49

Barrow & District Area Plan | 2012-14

Areas of Need

 Homelessness for young people - these are separated into two groups 16-17 year olds and 17-24 year olds. Over recent years there has been a significant increase in the number of young homeless people, there are inadequate provisions in the Barrow area to meet the needs of these young people and unfortunately the use of Bed & Breakfast provision has had to be utilised. This is a most inappropriate means of accommodating young people however it has proved necessary over the last few years. There are providers locally including Project John, Silverdale Street Hostel, Barrow Homeless Centre and Carr-Gomm, however these providers have strict criteria and will now be governed by the changes to Supporting People monies. There is currently ONE provider in the Barrow area of Bed & Breakfast provision which is not entirely appropriate for young people. The LA is aware of these concerns and discussions are taking place at director level.

What is required is a specialist provider in the Barrow area who meets the needs of the identified cohort of young people. These young people often are out-with education and employment, have criminal records and have substance misuse related behaviours, which currently renders them ineligible for current providers. They may have previously been through current providers but been asked to leave the provision.

There are a number of young people leaving care where the Local Authority has a statutory obligation to provide services until they reach the age of 25. There is currently a shortage of appropriate accommodation for these young people to enable them to move to independence.

 Comprehensive Assessment Framework - this is an area where we will need to focus on roll out across all private, public and voluntary agencies. The Local Authority is currently focusing on this area and further information should be available later in the year.

Page 25 of 49

Cumbria County Council

Environment

Cumbria Highways

What we do All Highways and Transport matters within the Barrow district area are managed through the Barrow Area Highways office. Our role is to maintain and improve the road network and to promote and support all transport related services.

Appendix 1 is a copy of the current Better Highways monitoring report which details the service demands placed on the Barrow Area Highways office, and identifies the performance of the various teams in managing those demands. Over a period of some 14 months (since the introduction of BH) a greater level of performance information such as this has shown areas of greater demand to help inform where increased resources and attention are required. The report also shows how well this is achieved.

Highlights and achievements  Abbey Road surfacing – widespread consultation and advance warning through press and warning signs.  Delivery of a significant value of additional works to rectify damage caused during the winter of 10/11.  Introduction of the Better Highways model, building on the local principles of the Highways Stewards.

Development of the service With the end of the Amey contract, and the transfer of staff back to Cumbria County Council, it is inevitable that we will need to review the operational structure of the service. Designing a service to meet the demands of the area in which it works is essential and the design process must therefore follow an Area Planning approach.

Page 26 of 49

Barrow & District Area Plan | 2012-14

Economic Development What we do Economic Development is a strategic, countywide service aimed at making a major contribution to delivering the Council Plan‟s aspiration for ”Cumbria to be a place with a thriving economy where we challenge poverty in all its forms”

In particular, the Economic Development Service seeks to create the conditions that will help the Cumbrian economy to thrive, by:

 Encouraging business growth and creating jobs  Enhancing Cumbria‟s infrastructure  Improving the skills of the workforce  Tackling disadvantage and supporting communities  Strengthening the rural economy through the RDPE  Supporting the Cumbria Local Enterprise Partnership

The Service has minimal discretionary funds. It works corporately across the Council and with key partners to influence, encourage and deliver economic growth across Cumbria. The loss of NWDA funds and the winding up of the EU 2007-13 Programme will impact on the level of economic development activity which the Service can deliver in Barrow over the next couple of years .However alternative sources of funds and different ways of working are being pursued, drawing increasingly on contributions from private developers.

The Economic Development Service will seek to deliver the priorities in the Council Plan which aim to increase prosperity, reduce poverty and tackle disadvantage amongst communities. The ED Service will also seek to influence the Cumbria Local Enterprise Partnership in supporting growth and job creation in Barrow.

Facts and Figures The population of Barrow is 70,700. There are 12,700 young people under 16 yrs, 44,600 people of working age and 13,300 people of retirement age. There are 29,600 employees in employment in Barrow. 23% of these are employed in manufacturing considerably higher than the national average of 9%. Despite difficulties in the national economic climate since the credit crunch, during this time there have been some positive indicators locally. Page 27 of 49

Cumbria County Council

 Employment in Barrow over the past 3 years (2008-2010) has remained stable compared to a fall of 1.2% nationally.

 76% of businesses registering for PAYE/VAT in 2007 in Barrow were still registered 3 years later which is of 13%.higher than the national average

 There has been a 5.2% reduction in the number of people claiming out of work benefits in Barrow in the past 4 years compared to an increase of 8.9% nationally. This equates to 400 fewer people on out of work benefits in the area and helped Cumbria to be awarded a “green flag” by the Audit Commission for tackling worklessness. Despite this, 16.4% of the working age population in Barrow is still on out of work benefits placing Barrow 52nd out of 380 local authorities (where 1 is worst). The national average is 12.1%.

 Long term JSA claimant rates are lower in Barrow than nationally – 0.5% of JSA claimants in Barrow have been claiming for over a year compared to 0.7% nationally. For youth JSA claimants (16-24 yrs) 0.3% have been claiming more than a year in Barrow compared to 0.5% nationally.

 The increase in the number of youth unemployed (16-24 yrs) in Barrow has been lower than nationally – UK 93% increase, Barrow 83% increase.

 There are 2,195 PAYE/VAT local units in Barrow, 17% in the professional, scientific, technical sector compared to 14% nationally).

Support for the Local Economy Expenditure on Economic Development in Barrow The following is a rough breakdown of expenditure on Economic Development activity by funding sources in the Barrow area since 2003, with the majority being incurred in the last 5 years:

 North West Development Agency - £47,820,368  European Funding - £12,612,951  Cumbria CC - £709,278  Others - £58,055 Total - £61,200,652

Page 28 of 49

Barrow & District Area Plan | 2012-14

The figures clearly demonstrate that the Barrow area has received significant investment from a variety of sources in recent years. Whilst NWDA funding has now ended, we intend to investigate other sources such as the Growing Places Fund, Regional Growth Fund and explore new financial instruments like Tax Increment Financing and the Community Infrastructure Levy etc to support the continued growth of the Barrow economy

Areas of Recent and Future Activity Land Reclamation Programme and Site Servicing - carried out a broad range of remediation, environmental works and employment land provision, including:  Constructed a new Port access road taking all port traffic out of the residential streets of Barrow Island.  Acquired, reclaimed and serviced 5 hectares of land for employment use as part of phase 1 of the Ramsden business park at the 22 ha Waterfront site  Provided multi use games areas at Mill Lane, Walney and  Carried out access improvements to footpaths & cycleways at Roose to the Abbey Abbotswood, Westfield Trail and Cavendish Dock.  Undertook landscaping & environmental improvements at the Northern Slag Bank, South Walney Nature Reserve, Buccleuch Dock Promenade and land adjacent to Waterside House  Carried out the reclamation and planting of North Slag Bank.  Helped facilitate the new Furness College by selling the access land at Channelside for incorporation in their build.  Completion of a 15 year programme of new developments at Furness Business Park.  Negotiated a new lease to Barrow Boat Club.

We are currently dealing with a number of potential development enquiries including a 100,000sq. ft. new build on Furness Business Park, the expansion of St. Andrews Engineering and a proposed 200,000sq. ft. investment on a 15 acre site at Waterfront.

Inward investment Through the work of Invest in Cumbria and local partners:  Secured the development at Cocken Lake Barrow that now employs around 300 people, a £5M capital investment  Introduced Travelodge to an adjacent site

Page 29 of 49

Cumbria County Council

 Currently working with BAE Systems management on a legacy project  New investment enquiries channeled to Furness Enterprise for response

Looking to the future, Invest in Cumbria will seek to fill the void in the Investor development programme left by the demise of Furness Enterprise and plan to work with the Chamber of Commerce to offer a range of investment service to the Barrow business community

Business Support, Employment and Skills  Through the Countywide Intensive Start Up Support Programme (ISUS) assisted the creation of 31 new businesses and the creation of 40 jobs  Assisted 51 unemployed 18- 24 year olds into work in 15 Barrow based companies as part of the Future Jobs Fund initiative.  Working with Furness Enterprise as our delivery partners, assisted 81 long term incapacity benefit claimants into work and 125 into training through the Council‟s Return to Work Programme  Currently employing 12 young people in Barrow on our Apprenticeship Programme and recruiting another 2 for our Fire and Rescue Service. As part of the 100 apprentices in 100 days initiative launched last summer 1156 apprentices were recruited across Cumbria by training providers ,a significant number in the Barrow area

We are shortly to bid for ERDF to deliver a County wide business start up programme which will help encourage entrepreneurialism in Barrow. We are also currently in the final stages of commissioning Connected Cumbria, the superfast broadband project which aims to bring next generation access to around 90% of properties and 2 mb/s to the remainder of Cumbria by 2015.

Through the Cumbria LEP we submitted a joint bid comprising the Waterfront and Lillyhall for an Enterprise Zone and, although unsuccessful, we will continue to encourage the LEP to intervene to support the growth of the Barrow economy

Cross-Directorate Activity Education and Property – As part of the Council‟s commitment to improving the quality of educational and care home facilities in Barrow we have -  Invested £14.6 million in the and St Georges Primary Schools and St Bernard‟s Secondary school. Page 30 of 49

Barrow & District Area Plan | 2012-14

 Currently carrying out the construction of Barrow Island Primary School and Walney Secondary School at a cost of £8.9m.

The programme of investment is continuing and 2 further major new buildings are at the design stage or underway. Construction of the £24.9m Furness Academy has started and is expected to be completed in 2 years time whilst the £6m 60 bed Barrow care home is being commissioned. Wherever possible in all our developments we are encouraging the use of resident labour, apprentices, locally sourced materials and encouraging contractors to support the local supply chain to maximise expenditure in the Barrow economy

Highways - Recent schemes that have been completed in the Barrow area include Phases 1, 2 and 4 of Dalton Road, the Barrow Gyratory at a total cost of £2.5 million and highway schemes which will enable the future development of the Waterfront. We will focus on improving:  the areas strategic transport links  access to new employment and housing development  traffic management, and the public realm in the town centre  access on foot and by bike

We will work with the Department for Transport and nuclear industry development bodies to secure journey time reliability improvements to the A590, A5094, A595 north to Sellafield, and improvements to services along the Furness and Cumbria Coast rail lines. Working with the Highways Agency we will aim to secure the required improvements to the A590 to enable new development to come forward in Barrow and South Lakeland. To facilitate economic development emphasis will be given to supporting Barrow‟s strategic employment sites, the Port and the Waterfront redevelopment. To support better access to employment sites in Barrow a system of linked traffic signals on all routes into the town is proposed.

The review of traffic management in Barrow town centre is a priority. This will allow significant improvements to traffic circulation, pedestrian and bus movements and the public realm to be undertaken. Car parking improvements will be a key part of the overall approach. A scheme has also been identified to provide pedestrian improvements in the town centre including better pedestrian access to bus stops .There is a need to provide a town centre

Page 31 of 49

Cumbria County Council transport interchange for bus services with improved links to the rail station. The present arrangements discourage use of the bus services.

Our approach will continue to support walking and cycling as a means to access jobs. A travel strategy is currently being developed setting out the Council‟s approach to addressing travel needs within Barrow. This will enable priorities to be identified for the area including travel for education and learning, young people, and vulnerable adults.

Page 32 of 49

Barrow & District Area Plan | 2012-14

Planning and Sustainability

Waste Management

- Completion and opening of MBT October/November 2012 - EPW/ CSWP engagement - Recycling rewards payments changes - Barrow HWRC - condition/planning to retain its permit - Closed landfills management (and Walney Island through CWM)

Nuclear

- Nuclear skills/supply chain/jobs - Communicating PA decision re MRWS

Planning

- Roosecote Biomass Power Station proposal (possible PPA) - Barrow Docks - working with Econ Dev and Barrow planners re future of PoB - Re-opening of Inquiry into M&WDF Site Allocations Plan (Rooscote Quarry issue) - Various on-going regulatory service related projects/ applications /LDF engagement / Infrastructure Deficit Planning /dwelling requirement forecasts -- BP4W – carbon reduction

Historic and Natural Environment - Impacts of off-shore wind farms (liaison/engagement with MBO) - General service provision (eg TVGs, Commons Reg, arch/historic environment...)

Sustainability & Waste Prevention

- Working with District officers to keep recycling rates up for less recycling reward payment

Page 33 of 49

Cumbria County Council

Resources

Property

Page 34 of 49

Barrow & District Area Plan | 2012-14

Safer & Stronger

Cumbria Fire & Rescue Service

1. An overview of the Barrow Locality Service Area and the current provision in Barrow Cumbria Fire & Rescue Service (CFRS) Barrow Locality is situated in the South West of Cumbria and entirely covers the Barrow Borough District area (plus areas of Copeland and South Lakeland District areas).

Fire cover across the Barrow Borough area is delivered by the following fire stations - Barrow (full time); Walney Island and Dalton Fire Stations (both retained).

Barrow Fire station is currently staffed by fire-fighters providing full time cover and crewing 2 fire engines, 1 Major Rescue Vehicle (MRV), 1 Aerial Ladder Platform (ALP) and specialist cover for the national Incident Response Unit (IRU). Walney and Dalton fire stations each have one fire engine and are covered by fire-fighters working on a retained duty system; Retained stations are staffed by personnel who live and work in a variety of jobs in the local community and agree to provide a predetermined level of „on call‟ cover for emergency response, ranging from 40–120 hours each week. On occasions our retained fire stations can go „off the run‟ due to insufficient fire-fighters being available to provide the cover. Recruitment and retention of retained fire-fighters is an ongoing challenge, particularly for predominantly rural county fire services like Cumbria. The requirement to live or work within five minutes of the station in order to respond promptly, and increased demands upon primary employers to maintain the effectiveness of their own businesses, are restricting the pool of individuals available to the Service. We will continue to be proactive in our recruitment and retention of retained fire-fighters at Walney and Dalton Fire Stations and remain focused on a diverse staffing model that represents the communities we serve.

Area specific challenges for the service The key challenges for this area are:

To increase prosperity through regeneration, increased enterprise and a broadening of the economic base and to reduce the number of benefit claimants in the Borough. National and local research demonstrates that people living in deprivation are more likely to become victims of fire and hence we need to target our prevention activities accordingly; there are significant

Page 35 of 49

Cumbria County Council

pockets of deprivation across Barrow and targeting our prevention activities to those most in need of our services is a key issue for the Fire & Rescue Service. We will continue our work with partners to tackle the root causes of inequality in order to promote social, health and economic wellbeing.

Across Cumbria it is estimated that 20% of people aged 16 and over engage in hazardous levels of drinking. Alcohol is a significant contributor to the incidence of accidental dwelling fires and fire casualties. A recent study into fatal fires conducted by the Arson Control Forum showed that alcohol impairment contributed to the cause of 25% of all fatal fires. National research also indicates the following groups are at risk:

 single parent families  single persons households  socially rented accommodation  sick/disabled  people who have never worked

A review of fire deaths and casualties in Cumbria indicates that those over the age of 70 are most at risk particularly when combined with smoking and deprivation. For the Barrow area the challenge of preventative work is to address increased risk and target resources effectively.

Other key challenges for the Fire & Rescue Service across Barrow are to:

 Reduce the number of people killed or injured in dwelling fires across the area  Reduce the number of people killed or seriously injured in road traffic collisions on our roads, particularly the A590 and coastal roads across the Locality  Increase the number of Home Fire Safety Visits (HFSV) delivered, with emphasis on reaching vulnerable groups known to be at increased fire risk – smoke detectors do save lives!  To continue to work with Police colleagues and other partner agencies to reduce anti- social behaviour, in particular deliberate nuisance small fires  To support youth work through the recently formed Barrow & South Lakeland District Delivery Group (DDG) and deliver focused youth engagement activities Page 36 of 49

Barrow & District Area Plan | 2012-14

 To work with the business community across the Barrow area and deliver risk based protection activity  There exist a number of large scale industrial sites within the Barrow Borough boundary. These are generally located either within or adjacent to the urban centre of Barrow and we will continue to work closely with these businesses to ensure effective planning is in place to mitigate the effects of any potential incident  To work towards safeguarding the culture, heritage and environmental assets of the area  To provide an effective and safe response to all incident types

Highlights of achievement over the past year We are extremely proud of the preventative and protection work we have done to reduce the total number of incidents we are called out to across the Barrow Borough area year on year. Successful prevention activities have enabled us to reduce the number of fires significantly, resulting in fewer risks to our communities and firefighters.

In the past 2 years we have reduced the number of anti social deliberate „secondary‟ fires (rubbish, wheelie bins, grass and gorse etc) in Barrow from 166 in 2009, to just 104 in 2011; this represents a reduction of c. 37%. Key areas of success have been Ormsgill (21 deliberate secondary fires in 2009, down to just 6 in 2011); Barrow Island (13 deliberate secondary fires in 2009, down to just 6 in 2011); Hindpool (19 deliberate secondary fires in 2009, down to just 12 in 2011). There still remains work to be done in addressing too many fires in Central Ward and we will continue to work with the Neighbourhood Management Team (NMT) in Barrow to help to reduce these (35 in 2009; 62 in 2010 and 36 in 2011). Another key area of success in relation to reducing deliberate „secondary‟ fires has been Walney Island - We had 43 deliberate secondary fires in 2009, and this figure is now down to 29 in 2011; again, a reduction of almost 33%.

Targeted campaigns to address other specific types of arson, such as deliberate vehicle fires, have seen a significant reduction in these incidents.

We continue to deliver a high number of Home Fire Safety visits across the area, with crews and community safety staff undertaking around 350 home visits in the Barrow area each month. Through this targeted approach to prevention we have managed to reduce the number of accidental dwelling fires in Barrow Town from 44 in 2009, to 35 in 2011; this is a reduction of over 20%. In Dalton we have halved the number of accidental dwelling fires from 8 in 2009, Page 37 of 49

Cumbria County Council to only 4 in 2011. The main cause of accidental dwelling fires is leaving cooking appliances and equipment unattended, or smoking related incidents, with key areas in the Town being Central, Ormsgill and Barrow Island.

The number of people who have died or been injured on the road has reduced. We continue to work in partnership and deliver key road awareness training (RAT) to reduce the number of Road Traffic Collisions (RTC) and associated injuries and deaths on our roads. In 2009 around the Barrow Borough area we responded to 16 RTCs and this number reduced to 11 in 2011.

Future activity There are currently no plans to restructure or change the existing service delivery model and locality areas. The Locality has been successful in reducing fire risk and continues to deliver an effective, efficient and proportionate prevention and protection activities across the area. When an emergency operational response is required the existing resources are meeting the service response standards as detailed in our risk management plan. Overall the fire engines are arriving at property fires and meeting our response standards on 93% of occasions (against a service target of 80%), and to road traffic collisions on 92% of occasions (again, against a service target of 80%).

In order to identify key areas of fire risk we use a rolling 5 year period of statistics. We analyse the frequency of dwelling fires, the number of other building fires, the number of casualties as a result of accidental dwelling fires and the Index of Multiple Deprivation (IMD) score in order to class each of our Super Output Areas (SOA) into either high risk, medium risk or low risk. Across the Barrow Borough area the Fire & Rescue Service will continue to deliver a high level of community activity in the following SOAs that are classed as high risk:

Ward Barrow Island Central Hindpool

Further information on CFRS Risk Management planning and Strategic Risk Review is available to download from our website: www.cumbriafire.gov.uk

Page 38 of 49

Barrow & District Area Plan | 2012-14

In the next 12 months the Locality will also look to evaluate the education packages that our fire crews and specialist community safety advisors deliver to our schools under Key Stage 1. Furthermore, we will look to explore the opportunity to improve our engagement with children in Key Stage 2.

A key objective to improving the safety of our communities in Barrow is the delivery of first aid training to schools and other community groups. We aim to train a number of our staff to deliver the British Heart Foundation‟s Heartstart programme and this will be a key focus for us in 2012.

There are no major service reviews or transformational projects currently planned to be delivered across the Barrow locality over the next 12 months. CFRS is continually reviewing its service structure to ensure appropriate allocation of resources to achieve continued improvement and efficiencies in service delivery.

Page 39 of 49

Cumbria County Council

8. Monitoring the Plan

This section should provide an overview of how the Area Plan will be delivered, how the performance of the Area Plan will be monitored, and what the roles of Directorates and Local Committees will be in this. The Council‟s Performance Management Framework refers to the reporting of Local Committee Area Scorecards.

[Speak to Duncan]

Page 40 of 49

Barrow & District Area Plan | 2012-14

9. Appendices Appendix A - Key Area Contacts Councillors for Barrow & District Electoral Division Councillor Contact Details Jill Heath 01229 465051 Bill Bleasdale 01229 468804 David Roberts 01229 811994 Hindpool Anne Burns 01229 471824 Tina Macur 01229 836148 Old Barrow Oliver Pearson 01229 836367 Ormsgill Jim Hamezian 01229 829454 Parkside Lisa Hammond 01229 823071 Kevin Hamilton 01229 407566 Roosecote Ray Gusseli 01229 830739 Mel Worth 07779 247957 David Marcus 01229 470629

Area Leads for Barrow & District Directorate Service Barrow Area Lead Contact Chief Area Support Karen Johnson 01229 407578 Executives Adult & Local Social Care Louise Freeman Services Older People Peter Knock/Davina Jenkins 01229 407821 Local Services Tom Holliday/Bruce Bennison Children’s Strategy & Graham Bassett Services Commissioning Children & Families Mandy Nightingale/ Lynn Berryman School Liz Fenwick Improvement Environment Highways Nick Raymond Transportation Cheryl Cowperthwaite Economic David Ingham Development Planning & Paul Feehily Sustainability Resources Property Mike Smith/Frank Blenkarn/Paul Robinson Safer & Fire & Rescue Steve Healey Stronger Resilience & Risk Sheralee Cornthwaite

Page 41 of 49

Cumbria County Council

Appendix B - Adult Services Supporting Information Outcome Measures

We will PREVENT people from losing their independence Increase level of signposting to preventative support and information and advice provided to customers Reduction in long term residential care and nursing home admissions More people accessing preventative and short term services i.e. assistive technology, prescriptions, reablement Proportion of spend on residential/nursing to community based services care lessens Peoples‟ individual outcomes are met We will PROTECT adults at risk from harm Improved safeguarding recording More appropriate safeguarding alerts and referrals Less safeguarding re referrals Increased positive risk taking Increased and improved contingency planning Peoples‟ individual outcomes are met We will PERSONALISE our services ensuring people have maximum choice and control More people receiving personal budgets More people using their personal budgets in imaginative/innovative ways Peoples‟ individual outcomes are improving The quality of life of individuals and their carers is good More people with a learning disability in paid employment Peoples‟ individual outcomes are met We will shape our services to best meet local need (PLURALITY) Examples of effective community working Successful implementation of Open Objects Peoples‟ individual outcomes are met We will manage the development and performance of all our employees (PEOPLE & PRODUCTIVITY) Improve positive management of staff absence and sickness Improved appraisal rates Improved timeliness of reviews with customer involvement Individuals receive timely support Peoples‟ individual outcomes are met We will work collaboratively with other organisations, individuals and their carers (PARTNERSHIP) Fewer delayed transfers of care Effective collaborative working as evidenced in the achievement of this plan Peoples‟ individual outcomes are met

Page 42 of 49

Barrow & District Area Plan | 2012-14

Social Care Projects / Programmes / Activity Principle

Prevention Signposting We will We will work to build a Reablement was rolled Furness currently has The use of “Just work to further develop portfolio, raise awareness out in Furness in August one extra care housing Checking” technology in how we deal with initial of and develop community 2011. This short term scheme: Station View in Furness is high, we will enquiries in order to assets which can be used to reablement service is Barrow in Furness. We work to improve the provide prompt and actively support people in becoming very successful will work to offer uptake of telecare helping responsive outcomes for the community for longer. in Furness with an people support in their to maintain peoples‟ people. increasing uptake. We own homes and in extra independence. We will continue to focus on this care housing rather than continue to use assistive service to better residential or nursing technology and support people care enabling them to equipment to support stay at home for longer. people in the community. This will include developing a centre for independent living in Furness which will demonstrate such technologies and educate on their benefits to individuals. Protection We will develop how we We will develop how we Furness has embedded We will continually work with and support work with and support multi agency review the quality of people to plan for any people to enable them to safeguarding procedures. our safeguarding changes which may arise take positive risks in order This is a statutory recording ensuring in their circumstances to maximise their choice responsibility and is core individuals are well known as contingency and control. These will be to our work. We aim for protected from abuse planning. underpinned by shared and continued improvement or neglect whilst still appropriate risk in ensuring prompt and maintaining control over assessments. This may effective safeguarding their life. include helping someone get arrangements. a job or take part in a community activity.

Page 43 of 49

Cumbria County Council

Personalisation We know that support The Directorate knows it People who have a In Furness, Adult Social planning with individuals needs to further develop learning disability are Care has good links should be more tailored the support available to recognised as being at with local carers to individual needs and people with dementia and high risk of social associations. We will outcomes and less their carers and is working exclusion. We will work further develop our focussed on traditional to implement the National with the Furness links with how we services. We will work Dementia Strategy in community to actively support carers through with individuals to plan conjunction with Health and support people who offering them support in and document their 3rd sector partners. In have a learning disability their caring role if personal budget in Furness, we will actively into paid employment. required. innovative and support and prompt the imaginative ways delivery of this strategy. including developing individual service funds. Plurality There is a county wide We will work to ensure the We will support people The Locality Teams are plan to implement a new high quality of support in rural areas. This will seen as an asset to the directory of services available including working include working with community acting as a „open objects‟ (a new closely with commissioning partners when support resource, enhancing the directory of services) in colleague‟s and the Care planning such as local ability of individuals, Cumbria. We will work Quality Commission. We area co-ordinators, communities and to publicise this and will advocate for customers village agents and the populations in encourage participation and their families and local community. maintaining and from community groups challenge poor service sustaining health and and providers within delivery. well-being. We will Furness. continue to promote the community safety agenda with for example The Cumbria Fire and Rescue Service in maintaining people safely in their homes. People The Furness Team is The continuous professional In Furness, we know There is a range of Productivity committed to supporting development of staff will be that our arrangements of training opportunities and improving the health managed through annual the support customers for staff which they are

Page 44 of 49

Barrow & District Area Plan | 2012-14

and wellbeing of people appraisals and regular receive including reviews encouraged to take up in its local communities. supervision meetings which could be improved. This including mandatory In turn we are ensures a confident, is a key priority for us training courses and e committed to supporting competent and capable staff over the coming months. learning. All staff have a our staff to maintaining in Furness. personal responsibility their health and to ensure their wellbeing. continuous professional development. Partnership Partnership work We are committed to We will represent Adult underpins all that we do working closely with our Social Care on the to help people live partners and will continue Furness joint independent, healthy and to further develop strong management team. To safe lives. partnership links at all focus on identifying local strategic and operational issues for commissioning levels. There will also be a including challenging partnership focus to team poverty and health meetings with inequalities. encouragement and regular attendance from partner organisations.

Page 45 of 49

Serving the people of Cumbria cumbria.gov.uk

Barrow & District Area Plan | 2012-14

Better Highways Monitoring Report Defects Summary Allerd1ale 10,053 8,589 ( 85.4 ) 1,464 9.4 Days 57.4 % Barro2w-in-Furness 3,678 3,215 ( 87.4 ) 463 7.3 Days 58.4 % Carlis3le 5,076 4,370 ( 86.1 ) 706 10.2 Days 45.4 % Cope4land 5,223 5,008 ( 95.9 ) 215 4.6 Days 45.4 % Eden5 6,416 5,608 ( 87.4 ) 808 8.3 Days 69.8 % South6 Lakeland 11,715 10,638 ( 90.8 ) 1,077 16.4 Days 63.6 % 42,161 37,428 ( 88.8 ) 4,733 10.5 Days 58.1 % © 2012 AcSys Printed: 18/02/2012 Rev. 3 (29/01/2012) Page 1 of 4 District: Barrow-in-Furness Better Highways Monitoring Report Defects Analysis Number of Defects Received Number of Defects NOT Repaired Number of Defects Repaired (% in Brackets) End to End Time Days Right First Time % For the Period 01/08/2011 to 13/02/2012 Longest Outstanding Defect Carriageway Defect 4.2 84.9 1,240 1,175 ( 94.8 ) 65 03/08/2011 Countryside Management 0.1 50.0 6 2 ( 33.3 ) 4 09/08/2011 Emergency 3.1 81.8 102 99 ( 97.1 ) 3 16/09/2011 Enquiry 17.6 30.8 193 130 ( 67.4 ) 63 04/08/2011 Flooding 3.7 76.7 185 176 ( 95.1 ) 9 25/08/2011 Footway Defect 4.8 85.7 669 622 ( 93.0 ) 47 01/08/2011 Other 12.4 19.5 100 77 ( 77.0 ) 23 03/08/2011 Street Lighting 12.2 0.9 1,023 821 ( 80.3 ) 202 01/08/2011 Summer Maintenance 36.6 61.9 44 21 ( 47.7 ) 23 03/08/2011 Traffic Signals 1.1 13.8 45 29 ( 64.4 ) 16 12/08/2011 Verge 2.1 50.0 2 2 ( 100.0 ) 0 Winter Maintenance 7.5 80.3 69 61 ( 88.4 ) 8 08/11/2011 7.3 Days 58.4 % 3,678 3,215 ( 87.4 ) 463 0 200 400 600 800 1000 1200 1400 Defect Type No. Defects Received © 2012 AcSys Printed: 18/02/2012 Rev. 3 (29/01/2012) Page 2 of 4 0% Page 47 of 49

Cumbria County Council

10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Allerdale Barrow -in- Furness Carlisle Copeland Eden South Lakeland Carriagew ay Defect Countryside Management Emergency Enquiry Flooding Footw ay Defect Highw ay Adoption No Defect Other Street Lighting Summer Maintenance Traf f ic Signals Verge Winter Maintenance Defect Types as a Percentage of All Received Calls © 2012 AcSys Printed: 18/02/2012 Rev. 3 (29/01/2012) Page 3 of 4 Month End to End Time (Days) Right First Time (%) Comments Barrow Measures Since the Start of Better Highways December 2010 Original start date of 06/12/10 delayed by 1 week to 13/12/10 January 2011 February 2011 March 2011 April 2011 7 May 2011 8 June 2011 8 July 2011 7 August 2011 10 24 September 2011 7 34 October 2011 6 46 November 2011 6 53 December 2011 5 60 January 2012 6 60 February 2012 March 2012

This section should include:  Area profiles (including the area narrative, statistical summary and key assessments (JSNA, Economic Assessment, Community Safety Needs Assessment and Child Poverty Needs Assessment)  Equality Impact Assessment  Details of key area contacts

Page 48 of 49

Barrow & District Area Plan | 2012-14

(BACK PAGE)

The back page should provide details of how to access alternative versions of the Area Plan (translated versions, large print, etc.)

Page 49 of 49