2003 Annual Report

Contents

Highlights 5

Message from the President 6

FINANCIAL GROUP 9 • Caja Laboral 12 • Lagun-Aro 14 • Seguros Lagun-Aro 15

INDUSTRIAL GROUP 17 • Automotive 20 • Components 21 • Construction 22 • Industrial Equipment 23 • Household Goods 24 • Engineering and Capital Goods 25 • Machine Tools 26

DISTRIBUTION GROUP 27 • Eroski Group 28 • Erkop 31

RESEARCH, TRAINING AND EDUCATION 33 • Research Centres 34 • Training and Education Centres 37

Financial Statements and Trading Account 42

Employment at the MCC 46 • The MCC in Spain 46 • The MCC worldwide 47

Organisational Structure 48

Social and Management Bodies 49

List of MCC Companies 50

3 Certificates and Awards

n 2003, the MCC won a high number of outside awards in the management field. Fagor I Electrodomésticos won the Prince Philip of Asturias Prize for Business Excellence in Internationalisation. The same company’s cooking appliance business was a finalist for the EFQM European Prize for Business Excellence and seven of our organisations were awarded the Silver Q by Euskalit, after scoring more than 400 points in an assessment based on the EFQM criteria.

Of the seven award-winning organisations, two are in the industrial area, Soraluce and Fagor Electrodomésticos Washing Appliances; one in the service sector (insurance) - Seguros Lagun Aro – and four in the educational field: Mondragon Goi Eskola Politeknikoa, Politeknika Ikastegia Txorierri, Lea Artibai Ikastetxea and Ahizke-CIM.

Moreover, five co-operatives were awarded ISO 14.000 Environmental Certification and another four joined the European Eco-Management and Audit Scheme (EMAS) register. Eroski became the first MCC co- operative to be awarded SA 8000 Certification for Social Responsibility.

The table of awards, certificates and prizes for Quality and Business Excellence at the MCC was as follows at 31 December 2003:

1 European Prize for Business Excellence won by Irizar. ing Appliances 3 Gold Qs: Caja Laboral, Copreci and Fagor Cooking Appliances. 12 Silver Qs: Fagor Electrónica, Orkli, Eroski PGM, Fagor Minidomésticos, Ulma Packaging, Soraluce, Fagor Electrodomésticos Washing Appliances, Seguros Lagun Aro, Mondragon Goi Eskola Politeknikoa, Politeknika Ikastegia Txorierri, Lea Artibai Ikastetxea and CIM. 4 EMAS registrations: Danobat, Fagor Ederlan, Fagor Electrodomésticos and Maier. 1 SA 8000 Certificate for Social Responsibility achieved by Eroski. 33 ISO 14000 Environmental Certifications 101 ISO 9000 Quality Certificates

ER-193/1/94

★★★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

4 Highlights

In millions of euros 2001 2002 2003

Total Sales 8,106 9,232 9,655

International Sales 2,165 2,455 2,551

Resources under 7,891 8,474 9,247 Administration*

Equity 2,688 3,102 3,281

Investment 872 683 847

Results 335 370 410

Personnel 60,200 66,558 68,260

* Caja Laboral

5 n a year characterised by modest economic growth at the world level, stagna- I tion in the main European countries making up our Corporation’s natural market and the high level of parity of the euro that affected our exports in the dollar zone, our sales increased by 4.6%, once the income from the Consum co-operative had been deducted. Profits were 11% higher than last year.

In the financial area, activity was marked by a highly competitive environment and the recovery of the stock markets, which had been heavily penalised over the previous three years. In addition to the good performance of Caja Laboral’s normal banking business, with a 9.1% increase in assets under administration, the securities portfolio made its contribution, with a very satisfactory year, in which the profit before tax increased by 8.7% compared to last year.

The industrial area also had a good tear in general terms, with growth of more than 8%. The automotive and construction areas were the most dynamic. However, the general fall in demand for capital goods had a very negative effect on the machine tool activity, with significant falls in both turnover and orders won. On the international stage, sales increased by 4.5% in spite of the general stagnation in the markets. As for expansion abroad, Danobat took over the British company Newall and Copreci started production in Turkey. At the end of the year, the MCC had 38 plants abroad.

In the distribution area, we continued to open new stores. We consolidated the integration of the Balearic Island company Mercat into the Group and completed the year with a turnover higher than last year, in spite of the Consum co-operative leaving the Group. Likewise, Eroski’s commitment to society led to the company obtaining the SA 8000 Certificate for Social Responsibility. It was the first retail firm in Spain and the second in Europe to do so.

In terms of awards for Management Quality, we had an excellent year. Fagor Elec- trodomésticos won the Prince Philip of Asturias Prize for Business Excellence for its internationalisation strategy and Fagor Cooking Appliances was a finalist for the European Prize for Business Excellence. Seven of our organisations in the industrial, educational and financial services fields achieved the Silver Q for Quality, after scoring more than 400 points in an assessment based on the EFQM criteria.

6 In the training and education area, our education centres and especially our Univer- sity continued to extend their offer and promote new initiatives, like the inauguration of the new campus in Irún for business management. Likewise, innovation continued to play a key role, with the management of projects from the Science and Technology Plan, the consolidation of Aotek and Orona eic Company Technology Centres and the launch of new ones like Edertek, Koniker and Lortek

In the institutional sphere I would like to express my satisfaction about how well the “Subordinate Financial Contributions” have been received in the capital market. We interpret this success as a clear expression of investor trust in the management of our businesses. We are sincerely grateful for this and aim to respond with enthusiasm and efficiency.

I would like to conclude this message with a reference to our commitments in support of the community and to social responsibility, which has been one of the iden- tifying features of our Corporation since it was set up. In addition to creating employment and wealth for the communities in which our companies are based and taking care of the environment, our co-operatives earmark 10% of their profits for projects of a social nature.

In 2003 we dedicated 38 million euros in support of educational projects at the university level and for vocational training, as well as in the research field. We also provide financial aid for numerous cultural activities. We support development projects in the Third World and subsidise programmes and bodies dedicated to social integration, help for the handi-

Jesús Catania capped, looking after old people, President of the General Council reinsertion of drug addicts, etc.

7 8 Financial Group

9 Financial Group

he performance of the In terms of business activity, pro- 4.49% obtained on average by T financial sector in 2003 gress has been made on the the pension funds as a whole in was marked by a continuation in implementation of the client-com- the domestic market. Seguros the fall in interest rates to historic pany Management Model and to Lagun Aro also performed very minimum levels and the recovery improve service for this segment well, achieving the best results in of the securities market, heavily three new mixed branches have its history (12.2 million euros punished during the three pre- been established in Burgos, León before tax, which is 25% higher vious years. and Valladolid. In Remote than the figure posted in 2002). Banking, Caja Laboral now has This situation has had two conse- more than 116,000 active clients Internationalisation. Caja quences for the MCC’s Financial using the telephone and Internet Laboral is the only company in Group. On the one hand, a tigh- banking services, with more than this Group that carries out activi- tening of the differential margin 13,000 companies operating ties on the international stage, with clients; an obstacle that has with Caja Laboral Net, through backed by an extensive network been overcome by increasing the which more than 5 million trans- of foreign correspondents. volume of assets under adminis- actions were carried out over the tration, and on the other, the year. Other client services that The volume of foreign commercial improvement in the results from stand out are automated pay- transactions in 2003 recorded a financial operations thanks to the ments and collections by means moderate 1% increase, as a result positive contribution of the securi- of electronic files (11 million ope- of the slowdown in international ties portfolios. In short it can be rations in 2003, which is a 20% trade in Europe, accounting for said that this Group had a satis- increase) and sending clients an overall total of 2,023 million factory year, in terms of both correspondence in electronic ins- euros. 65% of this figure was achieving its profitability targets tead of hard copy format. from business from the co-operati- and growth in turnover. ves and the remaining 35% from Profitability. In banking, the other business clients. During the In 2003, the fulfilment of the fall in interest rates squeezed net year, the network of foreign Basic Corporate Objectives can interest income. In spite of this, correspondents continued to be be summarised as follows: the increase in turnover, the strengthened, with the incorpora- improvement in the results from tion of 60 new institutions, to form Customer Satisfaction. In the financial operations and the con- an extensive network that enables quality field, work has continued tainment of administration costs in international operations to be on the improvement actions selec- relation to the operating income dealt with efficiently. ted after the internal and external achieved, as shown by an exce- assessments carried out. A boost llent efficiency ratio of 41.7%, led Development. This Group’s tur- has been given to knowledge to an improvement in the profita- nover continued its upward trend management and the review of bility for the year, with an 8.7% in 2003, with total client assets the process policy, as part of the increase in profit before tax. under administration recording new Strategic Plan. It is worth 9.1% growth and bank inves- highlighting that Seguros Lagun The positive management of tment a 22.7% increase. The Aro was awarded the Silver Q by Lagun-Aro’s investment portfolio capitalisation of the results achie- Euskalit, after scoring more than should also be highlighted, which ved continued to reinforce Caja 400 points in an EFQM assess- recorded a net return of 6.71%, Laboral’s net worth soundness, ment. which is clearly higher than the taking equity to 1,043 million

10 euros, which is an increase of Innovation. As far as banking is It is also worth highlighting that in 6.6%. Lagun-Aro’s funds stood at concerned, some new aspects 2003, 7.9 million euros from 2,766 million euros, which is an were the search for commercial Caja Laboral’s Education and increase of 8.5%. innovation, with a system of pilot Promotion Fund were also ear- tests of limited scope and the start marked for co-operative training It should also be highlighted that up of original commercial initiati- and promotion, research and cul- in 2003, 14 new branches were ves. Specific budgets and time tural and health service activities. opened, 12 in Castilla-León and were set aside for this, with infor- Zaragoza, taking the total num- mation, assessment and recogni- Among the aspects relating to ber of branches to 336. This has tion requirements that will enable Lagun-Aro, it should be stressed meant that the client base has the successful initiatives to be that in terms of Employment Aid increased by 52,000 people, extended to other areas. last year, a definitive solution was taking the total to 1,039,000 found for 17 members who were people. As for Lagun-Aro, it has a In the insurance field, two new without work. In the economic new record number of members products were developed for hou- field, the reserve fund created for (28,204), beneficiaries (52,835) sehold economies: Lagun Aro possible future employment aid and pensioners (6,523). Hogar Optima and Lagun Aro needs was reinforce to account Hogar Exclusiva. In the health for the significant total of 46 area, the new Lagun Aro Salud million euros. Vital scheme was added to the range Juan María Otaegui MCC Vice-president Social Responsibility. As far Chief Executive - Financial Group as training is concerned, 265 courses were given at Caja Laboral in 2003, with a total of 72,817 teaching hours, which were given to 10,731 participants. A number of different promotion courses were also organi- sed, with 948 members participa- ting. Aid was also given for com- plementary studies. Overall, 63% of the total workforce took part in some sort of training activity.

11 CAJA LABORAL Sdad. Coop. de Crédito

aja Laboral is a financial C institution set up by the industrial co-operatives. From the start it has played an active part in the development of the co-operative movement, by funding and promoting new activities, having played a key role in the shaping and cohesion of what is today the Mondragón Corporación Cooperativa.

2003 was a positive year for the financial sector. In spite of interest rates continuing to fall, the sheet stood at 9,787 million balance sheet, such as unit trusts, variable income markets recove- euros at the end of the year, and pension and welfare plans, red, thereby eliminating a distor- which was an increase of 6.2% which grew by 30.5% in overall ting factor that had been affec- compared to 2002. terms. For their part, the assets ting the sector over the last few included on the balance sheet, years. As far as Caja Laboral is Total client assets under adminis- which include sight and term concerned, it was a satisfactory tration accounted for 9,247 deposits, as well as the promis- year, in terms of achieving its million euros at the end of the sory notes issued, recorded an profitability targets as well as the year, an annual increase of increase of 6.9% compared to increase in turnover and a good 9.1%. Contrary to what has hap- 2002. cost control policy. pened in previous years, clients’ savings were mainly channelled Equity continued to increase, The total assets on its balance into products managed off the reinforced by the profitability

Assets under Administration Bank Investment Equity In millions of euros In millions of euros In millions of euros

9,247 7,465 1,043

8,474 6,084 978 7,891 5,163 913

2001 2002 2003 2001 2002 2003 2001 2002 2003

12 obtained and the demanding The gross investment of the secu- In this regard it is worth highligh- profit capitalisation policy, to rities portfolio, consisting of fixed ting that the net returns obtained stand at 1,043 million euros. In and variable income securities, by Caja Laboral over its average accordance with Bank of Spain as well as holdings in group com- total assets was 1.10% in 2003, regulations, the institution’s capi- panies, fell to 1,198 million which is a very good ratio if com- tal adequacy ratio was 14.8%, euros, which is 18.4% lower pared to the average for the sec- well above the minimum require- than in 2002. This was applica- tor. ment of 8%. ble to practically all items, although it was took place As far as lending is concerned, mainly in monetary assets and bank investment rose by 22.7%. public funds. The integration of the Aroleasing subsidiary in Caja Laboral’s In terms of the profitability obtai- balance sheet made a considera- ned, normal banking business ble contribution, taking the total performed satisfactorily, as balance of the heading to 7,465 although the fall in interest rates million euros. Mortgage loans squeezed net interest income, continued to be the most dynamic commission and, above all, the item, with an annual increase of good results from financial ope- 976 million euros (21.5%). This rations led to an operating inco- item now accounts for 75% of all me 12.7% higher than in 2002. loans granted to the private sec- Therefore, although the transfers tor. to the provision for loan losses increased significantly to reach the maximum limit required by the Bank of Spain, the net profits for the year were 103 million euros, which was 3.4% higher than in 2002.

13 LAGUN ARO As far as pro rata benefits are enabled 56.2 million euros to be Provident Society concerned, which cover short- paid out in 2003. At the end of term benefits, these totalled 54.8 the year, there were 6,523 peo- he members of the Lagun- million euros in 2003, mainly in ple receiving pensions. T Aro Provident Society are the following areas: mainly members of co-operatives These benefits are guaranteed by forming part of the Mondragón • Sick Leave, 29.4 million euros Lagun Aro’s funds, which at the Corporación Cooperativa. Lagun- (54% of the total) end of 2003 totalled 2,766 Aro provides social cover for • Health Care, 21.3 million euros million euros, once the returns on these people and their beneficia- (39% of the total). the investment portfolio had been ries, similar in scope to the State applied. Unlike the previous year, system. As in recent years, it is worth the good performance of the highlighting employment aid, as securities markets had a very At 31 December 2003, there its cost totalled 1.2 million euros, positive effect on the performance were 28,204 members in 113 with a surplus of 6.4 million euros of the investment portfolio. In co-operatives, which is a net generated. This amount, added to comparison with the close of increase of 1,002 people. 45% the 39.6 million euros from 2002, the fund has increased by of the new members correspond 2002, means that there is now a 218 million euros, which is 8.5% to the new modes of contribution positive balance of 46 million in relative terms. for Limited Duration and Special euros. Quota members. The benefits for Retirement, Widowhood and Invalidity, which have to be guaranteed for long periods of time and for a large number of members, are financed by reserves to guaran- tee the relevant pensions. This

Funds In millions of euros

2,766

2,549 2,425

2001 2002 2003

14 SEGUROS LAGUN ARO The income obtained from insu- As far as Customer Satisfaction is rance premiums totalled 142 concerned, according to the stu- 003 was a very important million euros, which was an incre- dies carried out by the ICEA, 2 year for Seguros Lagun Aro, ase of 20.5%. In terms of compa- Seguros Lagun Aro improved its as it became the first insurance nies, Seguros Lagun Aro accoun- results compared to 2002 with a company to obtain the Silver Q, ted for 92 million euros, a 9.7% very good score, to enable the an ward for management quality increase compared to 2002, company to maintain its leaders- given by the Basque Government, Seguros Lagun Aro Vida accoun- hip position in the sector. though Euskalit, the Basque ted for 50 million euros, an incre- Foundation for Quality, after an ase of 47.6%. As regards People Development, assessment based on the EFQM the training policy continued to Model for Excellence. Moreover, the positive performan- be a key factor in the company’s ce of the stock markets, compa- strategy. In this regard, courses Seguros Lagun Aro is now a mem- red to the poor performance in and programmes were prepared ber of the 400 Club, created by 2002, meant that the financial and given to encourage profes- Euskalit as a joint forum of lear- investments resulted in higher sional development, improve ning for the most advanced orga- returns than expected. business and people manage- nisations in terms of management skills, as well as project ment. The range of services continued management and the chairing of to expand, with two new house- meetings. As far as its economic performan- hold insurance products launched ce is concerned, Seguros Lagun in 2003: Lagun Aro Hogar Finally, it should be pointed out Aro posted a total income of 182 Óptima and Lagun Aro Hogar that the workforce was increased million euros in 2003, which is Exclusiva. The Lagun Aro Salud by 24 people over the year, 9% higher than in 2002. Vital scheme was also incorpora- which is an 8% increase, taking ted in the health field. the total workforce to 320 people. Four new offices were opened in 2003, three to deal directly with clients and one through brokers. They are all located in Vitoria. These new offices take the total number of offices operating in the Basque Autonomous Community, Navarra, Barcelona and Valencia to 68, to serve the company’s 240,000 clients.

Industrial Group

17 IndustrialIndustrial GroupGroup

n 2003 industry in our Soraluce and Fagor Electrodomes- nal sales only accounted for I region was affected by the ticos Washing Appliance business 49.1% of total sales in 2003, com- sluggishness of the European eco- awarded the Silver Q by the Bas- pared to 50.8% in 2002. nomy and the 20% appreciation of que Foundation for Quality (Euska- the euro against the dollar, which lit), after scoring more than the As far as new production plants made it difficult to export. In this 400 points necessary to win the abroad are concerned, the main situation, industrial production award. events in 2003 were the start of recorded moderate growth of production by Copreci in Turkey 1.4% in Spain as a whole and These efforts aimed at improving and the setting up of plant by slightly less growth (0.7%) in the quality, general among the co-ope- Fagor Industrial in the same Basque Country, which was more ratives, have borne fruit in that country, the takeover of the British affected due to its greater exposu- Fagor Electrodomesticos was a machine-tool manufacturer Newall re to foreign demand. finalist in the European Quality Pri- by Danobat, and the increase of ze 2003. It is also worth highligh- Fagor Ederlan’s holding in Fundi- The MCC’s Industrial Group’s per- ting that Irizar won the Coach of çao Brasileira to 100%. formance indicators remained in the Year prize 2004 in Europe, moderate positions over the whole with its PB model. In relation to this objective, men- year. The best performances came tion must be made of the Prince from co-operatives operating in the Profitability. Demand was some- Philip of Asturias Prize for Business automotive and construction sec- what variable in 2003. It was qui- Excellence won by Fagor Electro- tors, whilst machinery manufactu- te high in the domestic market and domésticos in 2003 for its Interna- rers have felt the effect of a fall in rather weak abroad, especially in tionalisation Strategy. business investment, although there Europe. In this context, profitability were significant increases in activity increased as the year went on, Development. Total turnover sto- in engineering and capital goods, with the biggest rise in the last od at 4,379 million euros in as a result of the Matrici co-operati- quarter. 2003, which is 8.1% higher than ve coming on board in 2003. in 2002. The most significant Over the year as a whole, the increases took place in the Engine- As far as the Basic Corporate results of the Industrial Group, ering and Capital Goods division Objectives are concerned, the before deducting the interest paid (31%), thanks to the incorporation most outstanding achievements on Share Capital, increased by of Matrici, followed by the Auto- during the year were as follows: 1% compared to 2002, to stand at motive division (16.3%), in a year 185 million euros, which accounts in which vehicle registration incre- Customer Satisfaction. In 2003 for 4.2% over sales. ased by 3.8% in Spain, although progress continued to be made in in Western Europe as a whole it the improvement of product and Internationalisation. Interna- fell by 1.3%, and the Construction process management quality, with tional sales, which consist of division (15.3%). most of the ISO-9000 quality certi- exports plus foreign subsidiary fications held successfully adapted sales, totalled 2,152 million euros In line with the performance of to the new 2000 regulations, in 2003, which was an increase of sales, industrial employment also which are more demanding. Like- 4.6% compared to 2002. The continued its upward trend, wise, at the end of 2003, there weakness of the leading European although not as sharply as in 2002. were 33 business units with ISO- economies and the strong appre- In 2003, 1,431 workers joined the 14000 environmental certification. ciation of the euro against the Industrial Group. 516 of them work dollar made international growth for Matrici, with the other 915 Improvements continued to made enormously difficult. This is quite corresponding to new jobs created. in the EFQM assessments, with clear from the fact that internatio- At the end of the year this took the

18 total workforce to 32,597 people, Total Sales International Sales of which 6,709 (20.6% of the total) In millions of euros In millions of euros were working abroad. 4,379 2,152 4,049 2,058 Investment is another indicator of 3,475 1,769 business development. It accounted for 312 million euros in 2003, which was 17% less than the record investment figures posted in 2002.

Innovation. In 2003 work was carried out to boost innovation on 2001 2002 2003 2001 2002 2003 several fronts. The implementation of a system of indicators stands out, which was used to carry out Investment Personnel an initial assessment of the actual In millions of euros situation. A proper strategy was 32,597 also developed and opportunities 31,166 378 were identified and developed in 282 312 27,050 new sectors of corporate interest. A silo of innovative ideas was set up and work started on the New Science and Technology Plan to cover the period 2005-2008.

In the R&D field, the MCC is com- 2001 2002 2003 2001 2002 2003 mitted to increasing its ability to meet increasingly more complex requirements, in order to increase added value in the products manu- ting co-operative employment, by nability Report is being drawn up, factured. Therefore, centres spe- encouraging contracted workers which it is hoped will be published cialising in different technologies in the co-operatives to become in 2004. are being created in order for the- members. The number of co-ope- se technologies to be applied in rative members in the Industrial As far as Health and Safety at the co-operatives. In this regard, Group increased by 986 people Work are concerned, the co-ope- after the six centres inaugurated in in 2003. ratives have had the support of 2002, Edertek, specialising in Lagunaro-Mondragón, in terms of metals applied to the automotive Work also continued on Manage- advice and the development of sector, was opened in 2003. The ment Development and Co-operati- support tools. In this field, the Group now has 11 R&D centres in ve Training and Dissemination. reform of the current legal frame- operation, with 517 workers in The training and co-operative work that took place in 2003, for- 2003. The plans are to have 580 development programmes were cing companies to have a Preven- people working in them by the adapted to mixed classroom and tion System, has confirmed the fact end of 2004. on-line training systems. In the that the co-operatives were right to environmental field, progress was have anticipated this by implemen- Social Responsibility. In the social made on an agreement with the ting their own Workplace Risk Pre- field, work continued on promo- Basque Government and a Sustai- vention systems.

19 AUTOMOTIVE

n 2003 this Division posted a thanks to the Opel Meriva coming in machinery. Significant orders I turnover of 898 million euros, into production, a model for which were also won from Peugeot, which an increase of 16.3%, in spite of the the company assembles the rear will come into production in 2004. stagnation or slight slump in its cus- axle. tomers’ market. This meant that the In Mondragón Automoción Division has recorded an average V. Luzuriaga Tafalla posted a new BCM, Batz Sistemas increased annual rate of growth of 13.3% sales record of 85,000 tonnes but sales by 31% and won the order for over the last five years. The number was unable to pass the record onto the development and manufacture of jobs also increased significantly profits, due to the increases in the of the complete pedal module for over the same period –7.1% annual price of raw materials. The com- the Punto/Corsa platform, with a accumulated rate-, with the workfor- pany continued to develop new pro- passive safety system patented by ce standing at 6,987 people at the ducts for Volvo Penta and Renault Batz, which comes into operation in end of the year. the event of a collision. Cikautxo saw its sales rise by 12.6% and In Mondragón Automoción focused its resources on improving CHP, Fagor Ederlan increased its management in the company’s sales by 21.6% compared to 2002, plants in Borja, Zaragoza, Czech maintaining the upward trend of Republic and Brazil, as well as the previous years. On the international introduction of new products. stage, Fagor Ederlan Brasileira’s global supply offer to deal with the Maier also took another step for- new component casting and machi- ward in its efforts to improve the ning projects of customers like GM environment, by obtaining Eco- and VW stood out. The Suspension Management and Audit Scheme Business Unit started the mass pro- (EMAS) registration. Once again, duction of the C1 knuckle for Ford, the company posted a significant Volvo and Mazda, designed in increase in turnover, of 27.7%, collaboration with the customer. This obtaining a big improvement in pro- is the biggest project achieved to fitability. The company also revie- date in terms of volume and repre- and successfully carried out trials for wed its internationalisation strategy, sents a qualitative leap forward for compact graphite blocks, with a abandoning South America to focus the activity as a whole. The Engine Sintercast licence. V. Luzuriaga on Eastern Europe and Asia. FPK Business Unit took a big step for- Usurbil confirmed their leadership in stood out for its ability to adapt to ward, taking on projects of a high Europe for the products they manu- the technological and product chan- technological value. facture and, in institutional terms, ges experienced over the last few started the process to operate on a years, and the start of mass produc- Special mention should also be co-operative basis, by offering the tion of the cockpit carrier for Volvo’s made of the work done by Fagor workers the possibility of becoming S40-V50, after the complete deve- Ederlan to improve the environment. co-operative members. lopment of the component. 5% of its total investment was earmarked for this purpose, leading to For FIT Automoción, 2003 was an José María Aldekoa Eco-Management and Audit intensive year as far as the process MCC Vice-president Scheme (EMAS) registration and to adapt its facilities to the new calli- Chief Executive - Automotive Division continuation of ISO 14001 certifi- per models was concerned. cation. However, the sales and profit targets (134%) were both met. In millions of euros Automódulos, with three production Ecenarro completed its process of 2002 2003 plants -Fagor Ederlan Borja, integration into the MCC, with a sig- Automódulos Aragón and Autoejes nificant adjustment to its structure Sales 772 898 21-, increased its sales by 70%, to and clear improvements in produc- International sales 523 542 post figures of 121 million euros, tion processes, based on investment

20 COMPONENTS

he general sluggishness of the Basque Country and Ikerlan, components. In the Central Hea- T the market, mainly the Euro- has enabled us to increase our ting business unit, expansion con- pean, and the effect of the parity knowledge about the variables in tinued abroad and our presence of the euro in the dollar zone, play and the technologies availa- in Spain was consolidated thanks affected the Division’s activity. It ble to measure and control them. to the construction bonanza. posted a moderate 2% increase in turnover, with a stabilisation in In White Goods, with a low Electronics recorded growth of foreign sales. This did not prevent level of growth in the sector, a tur- more than 6% in year characteri- the Division from recording a sig- nover of 220 million euros was sed by complete sluggishness in nificant improvement in profitabi- achieved, with international sales the sector, especially in semicon- lity and giving a vigorous boost to accounting for 71%. It is worth ductors. This situation was worse- internationalisation. highlighting the significant increa- ned by the effect of the parity of the euro against the dollar, which In this regard, Copreci set up a negatively affected profitability subsidiary in Turkey and began to and market share. However, the study the possibility of setting up Turkish plant recorded a signifi- in China. Eika Mexico was laun- cant increase in production capa- ched in Querétaro to produce city, achieving a good level of components for electric cooking saturation of its production lines. appliances, and will start production in the second half of 2004. The Radio Frequency business unit Orkli extended its facilities in Chi- launched a new activity for the na and Eika did the same in the management of vehicle fleets and Czech Republic. Overall, the Divi- progress was made in the study sion ended the year with 20 pro- for the start up of a project based duction plants, 12 of which are on WI-FI technology. Electronic located abroad.. Subcontracting recorded strong growth, mainly in the domestic In terms of innovation, the advan- appliance sector in the cooking ces made in the solid oxide fuel se in electronic components for and washing areas. cell project stand out, with levels domestic appliances, the launch of efficiency in line with the of a new touch-sensitive range for José Luis Olasolo Lawrence Berkeley National Labo- electronic control and the increase MCC Vice-president ratory, which is collaborating with in market share in North America, Chief Executive - Components Division us in this field. In view of the in gas and electric cooking com- advances, experiments are going ponents. to be carried out with cells that can meet demanding require- Home Comfort won the Bosch ments and be able to help solve Prize as an “Outstanding Sup- the problems still to be overcome, plier” and grew by 8% in spite of in order to then start the produc- the sluggishness in the sector, with tion and marketing of this type of international sales in excess of elements. 80% of the total. There was also a significant increase in investment Progress was also made in the and production of gas safety com- development of systems related to ponents at the Chinese plant in In millions of euros the sensorisation of critical para- Ningbo, where we also started to 2002 2003 meters in combustion and was- manufacture magnetic units. The hing processes. Collaboration range was also extended at the Sales 422 429 with the National Microelectronics Mexican plant in Guadalajara, International sales 266 265 Centre (CNM), the University of with the production of air heating

21 CONSTRUCTION

he Division’s turnover recor- Riscal winery designed by Frank In spite of the more or less general T ded a significant 15.3% O. Gehry and the Abandoibarra crisis situation, the ULMA Group increase and its international sales Shopping Centre in Bilbao; and recorded moderately positive rose by 6.6% to account for in public works, a number of brid- achievements. Sales increased by 19.3% of total sales, with an exce- ges in Panama, France, Angola 5% to close to 362 million euros, llent level of profitability. and the Cantabria region of of which 103 million were inter- Spain. national sales. Net profits were Systems and Services posted close to 16 million euros. These sales totalling 475 million euros, Ecotècnia had a brilliant year, figures demonstrate the sustained with an increase of 25%. In this more than doubling its sales figu- growth recorded by the Group context, the consolidated sales of res for 2002. The company over the last few years, with one the Orona Group accounted for moved to new headquarters, of its main assets continuing to be 225 million euros, a 21% increa- its diversification strategy and se, which was 20% in Spain and commitment to Total Quality. 24% in the rest of the world, with France, United Kingdom and Employment continued its upward Scandinavia standing out. There trend, with 124 people joining the was also a strong increase in the Group during the year. This took order books, 19 points higher the total workforce, including sub- than in 2002 to ensure a good sidiaries, to 2,598 people, of level of activity for 2004. whom 474 (17.9%) were working abroad. Efforts continued to be In 2003 projects were carried out made to promote co-operative as representative as the Baluarte employment, with a net increase Auditorium in Pamplona, the Bou- of 146 active members. levard Shopping Centre in Vitoria, the Hotel Sheraton in Bilbao and Significant progress was also the 37-storey Cepsa Towers in made in the development of the Tenerife. Lifts and escalators were Total Quality Management System ordered for the extension to the occupying more 4,000 m2, in all the Group’s business units, Prado Museum in Madrid, for the equipped with the most up-to-date now that the EFQM model has extension to the metro in Bilbao design and research equipment been consolidated as the basic and the new Zubiarte Centre. As and ended the year with good management reference. a result of this intensive activity, order books that will ensure an the workforce increased by 202 excellent 2004. Important mate- Jesús Maiztegui people, the production facilities rial and human resources conti- MCC Vice-president were extended in Hernani, toge- nued to be earmarked for techno- Chief Executive - Construction Division ther with the Service Centres, logical development and the which now number 56. The Oro- company opted firmly for interna- na eic Research Centre began tionalisation. operation with a workforce of 30 people. Biurrarena recorded a high level of growth of 20% and promoted a Urssa carried out and won a number of projects in the environ- number of important projects. In mental field, winning the contract industrial buildings, three combi- for a domestic appliance recy- In millions of euros ned cycle stations in Amorebieta, cling facility, a business with good 2002 2003 Cartagena and Logroño and the prospects for the future. Lana star- extension of the CERN particle ted to manufacture wooden struc- Sales 725 836 acceleration plant in France. In tures with different ornamental International sales 151 161 urban buildings, the Marqués de and construction uses.

22 INDUSTRIAL EQUIPMENT

he year was characterised suspension frame. The company’s Industrial Services consolida- T by the sluggishness of the solid business position and effi- ted the positions achieved, main- most developed countries’ econo- ciency in terms of processes and taining profitability and prepa- mies, with only slight improve- technology led to very attractive ring platforms to tackle ments at the end of the year, and profitability. globalisation. Alecop continued the continuing weakening of the to make progress abroad. Alkar- dollar against the euro. In this Technical Components and go reinforced its quality and situation, the Division as a whole Equipment continued to deve- development in the power market performed well as, although lop and consolidate. Ampo got and Coinalde boosted its interna- sales growth was moderate com- its significant investment pro- tional development, preparing pared to previous years, profits gramme, started in 2002, to full projects to open up a gap in exceeded the excellent level pos- capacity, with the completion of terms of its leadership in Europe. ted in 2002. the new valve plant, and focused its efforts on improving efficiency. Mondragón Graphics increased Leisure-Sport continued to per- Ederfil concentrated on strengthe- its sales by 9%, standing out for form well, in spite of the negative ning its strategic focus, by bac- its customer support and service euro-dollar parity, with an 8% king the transformation of Becker with the intensive use of ICTs and increase in sales and excellent into a co-operative enterprise a significant improvement in pro-

levels of profitability. The success and its joining the MCC, in order fitability. Oiarso and Osatu boos- and rate of product and business to set up a more solid, leading- ted their international develop- model innovation played a deter- edge unit in the European Union. ment through product innovation mining role in this. Dikar-Win- and working hard to find more group carried out a far-reaching Irizar won the “Coach of the Year competitive supply sources, to renovation of their products, with in Europe” prize with its Irizar PB promote other possibilities of highly innovative modifications in model. This is a prize that focusing their business. their basic systems, confirming rewards the industrial and their leadership with an interna- mechanical excellence of manu- Iñaki Otaño tional turnover in excess of 80% facturers who launch new models MCC Vice-president of the total. Eredu continued to onto the European market and is Chief Executive - Industrial Equipment Division progress with a 13% growth in recognised as one of the most sales, based on new product pro- important in the world in its cate- grammes and a high level of cost gory. The company continued to efficiency. expand abroad with the consolidation of its plants and subsidia- Orbea continued its international ries in other countries, once In millions of euros penetration, strengthening its again recording good levels of 2002 2003 position and image, also based efficiency and profitability. Her- on having got product design tell and Urola also continued to Sales 557 575 and innovation right, especially consolidate their businesses and International sales 367 375 the carbon frame and the double profitability.

23 HOUSEHOLD GOODS

he sluggishness in the Divi- hobs, with a capacity to manufac- in 2003 and materialised early in T sion’s traditional European ture 140,000, 160,000 and 2004, generated a demand three markets, in both the domestic 150,000 units respectively. Like- times greater than the 60 million appliance and furniture sectors, wise, the holding in Elco-Brandt euro issue, which had been dou- meant that sales only recorded a led to the exchange of 361,780 bled from the initially planned 30 slight increase compared to domestic appliances and million euros. 2002. It was a very fruitful year 500,000 washing machine as far as quality was concerned. motors, to the overall value of In Furniture, it was an extremely Fagor Electrodomésticos won the more than 70 million euros. tough year, with a 14% fall in Prince Philip of Asturias Prize for sales and the start of a series of Business Excellence, Fagor’s Coo- business overhaul and reorganisa- king Appliance business was a tion measures, which will culmina- finalist in the European Prize for te in 2004 and will also include Business Excellence and the Was- the launch of new product ranges. hing Appliance business was awarded the Silver Q. The com- Catering Equipment managed pany also achieved European to increase sales by 11.6%, Eco-Management and Audit Sche- thanks mainly to Fagor Industrial’s me (EMAS) registration. penetration into new international markets, which enabled the com- In Domestic Appliances, the pany to increase its foreign turno- domestic market improved some- ver by almost 40%. As far as the what compared to 2002. This led company’s expansion policy is to a 6.8% increase in sales in a concerned, in addition to the context of tough competition and plants in Cordoba, Catalonia and squeezed margins. Abroad expor- Villeneuve in France, new plants ting became more difficult, due to will go into operation in Poland the weakness of the European and Turkey in 2004. countries Fagor exports its products to, and the strong parity of In Spain, Fagor maintained its lea- Fernando Gómez-Acedo the euro against the US dollar in dership, with a market share of MCC Vice-president Chief Executive - Household Goods Division the dollar zone. All this led to a 21%, according to data from slight fall in international sales, Anfel. The company’s three which accounted for 41% of total brands were among the top ten in sales. the sector and the Fagor brand was reinforced as the market lea- As far as foreign subsidiaries are der. Domusa also had an exce- concerned, the business project in llent year, increasing its sales by Argentina had to be abandoned 20% and growing 16% in the due to the crisis in that country. international market, in spite of Extra Electroménager in Morocco the crisis. and Shangai Minidomésticos in China both performed well. Wro- In institutional terms, the 9 million

zamet in Poland was reinforced, euro increase in capital carried In millions of euros as a strategic commitment looking out by Fagor members and the 2002 2003 to the future, with a 4.6 million great success of Fagor Electrodo- euro investment in three new pro- mésticos’ first issue of the “Subor- Sales 1,080 1,093

duction lines to produce washing dinate financial contributions” International sales 463 446 machines, refrigerators and gas stand out. This project, designed

24 ENGINEERING AND CAPITAL GOODS

aking into account the diffi- In Forming Machinery the In organisational terms, the crea- T cult situation that the sector orders won were 12% better than tion of the unit led to a co-ordina- is experiencing practically all in 2002, pointing to a trend tion of the sales management of over the world, the overall perfor- towards consolidation in demand, the two co-operatives and the mance of the Division has to be which it is hoped will continue in implementation of a new custo- considered satisfactory. It mana- 2004. mer-oriented model at Matrici, ged to increase turnover by 31%, based on minifactories with a due in part to the incorporation of The list of customers continues to high level of autonomy, similar to Matrici, and international sales be large and of high quality, what has already been done suc- by 65.4%, and achieved an including in the automotive sector cessfully at Batz. acceptable level of profitability. In Ford/Volvo, Volkswagen/Seat, institutional terms, the process of Renault, DaimlerChrysler, PSA Engineering and Consulting the integration into the MCC of Group, Opel/GM, BMW, Honda posted a turnover similar to that the Loramendi company from and Saipa (Iran), as well as of the previous year. In a difficult Vitoria was consolidated.

Automation and Control had a complicated year due to the widespread crisis in the machine tool sector and the revaluation of the euro against the dollar. This meant that although there was 15% growth in physical terms, there was stagnation in monetary terms. The foreign market accounted for 69% of Fagor Automatio- n’s sales, which boosted the company’s penetration into Southeast Asia and especially China, where megasuppliers like Magna, year for the sector, an 18% incre- it is studying the possibility of Tower, Johnson Control, Benteler, ase in orders was achieved, with increasing its production facili- Gestamp, Tenneco, GKN, Valeo significant forecasts for growth in ties. The final investment was also and Oxford. In the domestic 2004 in terms of both sales and made in the new Eskoriatza appliance sector General Elec- employment, in practically all are- plant, aimed above all at the pro- tric/Mabe, Whirlpool/Fadsa, as of activity. duction of optical rules. Electrolux, Bosch-Siemens, May- tag and Fagor. In the iron and ste- José Ramón Goikoetxea el industry Thyssen Krupp, Acera- MCC Vice-president Chief Executive - Engineering and Capital lia/Arcelor, British Steel, Eko Goods Division Stahl, Acerinox, Bamesa and Namasco.

Forming and Assembly, a new unit made up of Batz Tro-

quelería and Matrici, recorded a In millions of euros strong 26% increase in sales. 2002 2003 However, as happened with the sector as a whole, not many new Sales 292 384

orders were won, which points International sales 156 258 towards a difficult year in 2004.

25 MACHINE TOOLS

n an especially tough year Witney, American Airlines and formance Machining, that forms I for the sector, the Division’s Boeing. This takeover has streng- part of Ideko and is located in turnover fell by 20% compared to thened Danobat’s leadership in Elgoibar. At a cost of 7 million 2002. This was a direct result of this field. Apart from Newall, the euros, this centre will be built in the widespread fall in demand for Group has another two plants in 2004, when it will also start to capital goods, the strong appre- Germany: Overbeck specialising operate in a 1,500 m2 building ciation of the euro against the in grinding and Danobat-Bimatec equipped with the latest machi- dollar and the increasing price in milling. nery. It will have a team of 18 differential built up in recent researchers, which it is hoped will years in comparison with the most In addition to increasing its inter- rise to 50 by 2007. industrialised countries in the national presence, the Danobat European Union, Japan and the Group started an innovative pro- Himach is part of the Danobat United States. Moreover, inves- Group’s conviction that future tment decisions are being increa- competitiveness in the sector is singly moved to Eastern Europe going to be based on the intensi- and above all Asia, where access ve incorporation of new high per- is more complicated. formance machining technologies in machine tool products. Conse- Machine Tools posted a turno- quently, the general aim is “rese- ver at 80% the level of 2002, arch and apply, in collaboration although the level of internationa- with customers, advanced high lisation was high as 78% of the performance machining technolo- total came from operations gies” with the specific targets of: carried out abroad. Orders also developing efficient machining fell by 14% compared to 2002, a systems and processes and impro- year in which the orders won had ving machine tool reliability and already fallen by 23%. These features. figures confirm the serious crisis the sector is suffering and its Woodwork Machinery, Too- repercussions on the Danobat ject of high strategic value, with ling and Fixtures had another Group. the launch of the new Goimek co- difficult year, with a 12% fall in operative. This company will start turnover and a drop in the order As far as orders won are concer- production at the end of 2004 books compared to 2002. The ned, the ranking was headed by and will be engaged in the forecasts point to another compli- Germany with 18%, followed by machining of strategic parts, of cated year in 2004. United States (13%), Italy (9%), great technical complexity, high France (8%) and Russia (7%), a economic value and high preci- Antonio Echeverría country that started dealings with sion. It will have an initial work- MCC Vice-president the Division in a strong way, with force of 65 highly qualified and Chief Executive - Machine Tools Division an order for four grinding machi- experienced people, who will nes to the value of 4 million euros mainly work on large sized parts, for the Salut aeronautical firm. for which there at not many machining companies at the As part of this international world level. This will mean that dimension, the takeover by the Danobat can offer the sector an Group of the British firm Newall integrated service, which not In millions of euros stands out. This company manu- many companies are able to do. 2002 2003 factures grinding machines for the aeronautical and automotive Another important, forward-loo- Sales 189 151 industries, with clients as impor- king commitment is the “Himach” International sales 131 105 tant as Rolls-Royce, GE, Pratt & Technology Centre for High Per-

26 Distribution Group

27 Distribution Group

onsumer spending was C moderately positive in 2003, although the performance was not the same in all segments. It focused mainly on durable goods, leisure and products related to health and physical wellbeing.

As far as the regulations governing the sector are concerned, last year the restrictions on the opening of new stores were intensified, spreading to all the Autono- mous Communities. Moreover, these regulations are not exclusi- vely limited to large stores, but are gradually being extended to other types of stores. nal. The Group became the first Profitability. In order to impro- Spanish retailer and the second ve organisation and promote pro- The MCC’s Distribution Group, in Europe to obtain this certifica- fitability, in 2003 a new manage- made up of the Eroski Group and tion, which confirms a commitment tool was incorporated that the agricultural-food business ment to social responsibility and has marked a milestone in the grouping Erkop, continued to respect for human rights in rela- advance of supermarkets, ena- grow by opening new stores and tion to consumers, workers, sup- bling detailed control of the range starting up new initiatives. In pliers and society in general. and prices at each outlet, as well 2003 there were also two impor- as precise knowledge about pro- tant changes in its composition Another important aspect was the ductivity and stock control in the as Consum decided to leave and launch of the “Soluciones Multi- store. the holding in Mercat was incre- hogar” outlet, to meet a number ased, in order to fully integrate of domestic requirements. This is A lot of work was also done to this company into the Eroski a retail space offering all types of strengthen the logistics chain for Group. insurance (health, household, supplying stores. To this end, a car, accident and life), financial new depot was inaugurated in The most important milestones in services, and repairs, alterations Malaga to facilitate the supply of the Distribution Group’s fulfilment and emergencies at home. stores in Andalucía, the depot in of the Basic Corporate Objecti- Ponferrada was extended to beco- ves were as follows: Mention must also be made of the me the main distribution base for unification of the perfume stores Castilla-León and Asturias, and Customer Satisfaction. One under the IF (In Faradis) name, the fresh produce depot in A of the most important events bringing together 147 stores Coruña was improved. during the year was the achieve- engaged in this line of business. ment of certification to the SA This new trade name will combine The commercial activity inherent 8000 international standard dea- the current philosophy of customer to the Eroski Group performed ling with Social Accountability, service and attention with a new, well, with an increase in market based on an audit carried out by revolutionary view of the modern share, as a result of the high level Bureau Veritas Quality Internatio- perfume store. of investment to increase the Grou-

28 p’s presence in the different parts In Erkop, the inter-business co-ope- Total sales of Spain. Together with the conti- ration project in the egg produc- In millions of euros nuous improvements made in tion sector stands out, with Miba 5,276 management, this led to a 12% as the technological partner ensu- 5,182 increase in profits in 2003. ring product quality. Likewise, the 4,631 catering activity continued with its Internationalisation. Although expansion plan, successfully set- most of its activities take place in ting up in Aragón, Asturias, Can- Spain, the Distribution Group also tabria and Castilla-León. operates in France through its subsidiary Sofides, which currently Overall, the net investment made runs 3 hypermarkets and a chain accounted for 515 million euros, 2001 2002 2003 of 19 supermarkets. which was 88% higher than the figure for 2002. In 2003, the most important aspect in international terms was The growth in the store chain the setting up of Alidis (Alianza meant a 2% increase in sales in Internacional de Distribuidores), a spite of the departure of Consum. Investment company set up to channel the Without taking Consum into In millions of euros agreement between Eroski and account, the increase was 20%. In the French group Les Mosquetai- 2003, the Group took on 5,485 563 515 res (Intermarché). This will signifi- new workers, leading to a net cantly increase negotiating and increase in the workforce of 186 purchasing capacity with interna- people. 274 tional manufacturers. Innovation. The renovation and Development. The Distribution application of new technologies is Group continued to invest heavily a fundamental part of the good in 2003. It was a year in which it performance of the Distribution 2001 2002 2003 reinforced the different store Group. chain formats, with 144 additio- nal sales outlets, of which 8 were In this regard in 2003 the storage hypermarkets. Organic growth and distribution system for the per- was complemented with an incre- fume business was modernised, ase in the holding in Mercat, as by means of the implementation of Workforce well as the takeover by Viajes a new network platform that will Eroski of the wholesaler Días enable the whole activity to be 32,222 Libres. These two companies managed on line. 32,036 have now been integrated into 30,158 the Group. The first massive electronic labe- lling system in the Spanish market The takeover of Mercat was fun- was also implemented. The labels ded by the second issue of “Eros- provide information about the pro- ki Financial Contributions”, to the duct, price, availability of special value of 70 million euros, which promotions, thereby offering shop- was subscribed by shareholders pers and store staff greater conve- 2001 2002 2003 in compensation for the sale. nience.

29 In the agricultural-food area, Erkop also carried out technological improvements in the integrated production of agricultural produce, as well as the microbiological quality of the food prepared and component traceability in feed manufacture.

Social Responsibility. In 2003, the Eroski Group Foundation sig- ned collaboration agreements with different bodies, amongst which the following stand out: Doctors beyond Frontiers, to fund the project to prevent and treat Chagas disease in Bolivia, with the Juan Ciudad NGO, an orga- Among the activities carried out million euros of profit obtained, nisation for sustainable Human by the Foundation the following which was 30% higher than in development and International stand out: “Idea sana” (Healthy 2002. This money was reinvested Co-operation, to supply surplus Idea), aimed at offering shoppers in the Group to fund its develop- textiles and footwear from the information about food, health ment. hypermarkets for use in Latin and personal wellbeing; The America and Africa, and with Healthy Idea Schools have Finally, the Consumer magazine Intermón-Oxfam, for awareness carried out more than 800 pro- consolidated itself as the consu- campaigns about Fairtrade. grammes in 208 of the Group’s mer affairs magazine with the stores, in 15 Autonomous Com- highest circulation in Spain, with munities, with the participation of more than 400,000 copies a more than 18,000 consumers. month. Another activity was the Advice Service about buying toys, which Constan Dacosta MCC Vice-president with the collaboration of psycho- Chief Executive - Distribution Group logists and educationalists gave advice to more than 125,000 parents about the most suitable toys to develop the capabilities of their children.

The desire to involve the workers, through their participation in ownership and management, is something that makes the Group stand out. In 2003, a total of 13,079 owner-workers benefited from the share out of the 52

30 Erkop. The Agricultural-Food clus- ter performed well in 2003, with a 14% increase in sales. The catering activity continued to expand, increasing its market share in the Basque Autonomous Community and successfully penetrating new markets in the Aragon, Asturias, Cantabria and Castilla-Leon regions.

Miba took part in an inter-business co-operation project in the egg production sector. A marketing company was set up, with a number of producers as partners and Miba as the technological partner providing know-how in Other projects started in previous As far as the meat and milk mar- order to ensure product quality years were also completed. This ket was concerned, the drought and traceability throughout the led to an improvement in the inte- recorded during the summer had whole value chain. grated production of agricultural very negative consequences, with produce, the microbiological qua- strong increases in the prices of lity of pre-prepared food and the raw materials like wheat, corn, traceability of the components in soya, etc., which affected the per- feed manufacture. formance of farms.

Research,Research, TrainingTraining andand EducationEducation

33 Research

esearch and technological R innovation have been a constant feature in the Corpora- tion and a basic pillar for business development. The MCC’s different Technology Centres are the main driving force behind the Corporation today. In 2003, these centres had an overall budget of 34.4 million euros and a workforce of 613 people.

Ikerlan, the first centre set up by the MCC in 1974, specialises in integrated product development. In 2003 its activity was marked by a slowdown, which affected the demand for projects from companies. The Centre’s revenue totalled 13.6 million euros, of which 3.2 million came Aotek aims to maintain a level Edertek is the CHP Grouping’s from generic and strategic rese- of excellence in the technologies Technology Centre, engaged in arch projects and 9.3 million for integrated in the products deve- the development of new mate- contracted R&D projects. It had loped and manufactured by rials and parts for the automotive 181 researchers and techni- Fagor Automation –Numerical sector. It operates in close colla- cians, in addition to 43 interns. Controls, Regulators and Position boration with its clients, to rein- Pickup Systems- which cover: force its position as a top deve- Among the most outstanding Kernel CNC numerical calcula- lopment supplier. It began aspects were the inauguration of tion, Automatics, Vectorial con- operation in 2003, with a bud- the extension work on the Cen- trol, User interfaces, Operating get of 1.7 million euros and a tre’s facilities, presided over by systems, Connectivity and workforce of 17 people, which the Basque Primer Minister Juan Optics. In 2003, it had a team will increase by 22% in 2004. José Ibarretxe, aimed especially of 30 researchers and a budget The budget for 2004 will be 2.4 at reinforcing the infrastructure of 1.5 million euros. million euros and investment will dedicated to microtechnologies. account for 1.08 million euros. On the international stage, Iker- lan won approval for two projects in the EU’s VI Framework Programme and another in Eure- ka programme. The Centre also participated in the working commission for the Industrial Design and Production programme for the National R&D&I Plan 2004- 2007, drawn up by the Ministry of Science and Technology.

34 Ideko, specialising in Machine Koniker, specialising in For- Maier Technology Centre Tools and part of the Danobat ming and Assembly, has its (MTC), specialises in the rese- Group, ended the year with a headquarters in Mondragón. It arch and development of thermo- revenue of 5.3 million euros, of was set up in June 2002 by plastic parts and units for the which 55% came from contrac- Fagor Arrasate, Batz, Mondra- automotive, domestic appliance, ted research projects, and the gon Assembly, Ona Pres and telephony and consumer electro- rest from strategic and pre-com- Aurrenak. It was created to deal nics sectors. It operates on the petitive research projects, with a with R&D projects in a co-ordina- basis of concurrent engineering, team of 102 people. In 2003, ted way and take advantage of in close collaboration with its the Centre continued working synergies in the forming, clients, consolidating its position with important German centres assembly, machinery and tooling as a development supplier in line like WZL, IFW, IWM and IWT, areas. In 2003, it had a work- with the demanding require- experts in machining technolo- force of 11 researchers, opera- ments of the sector. In 2003, its gies and the Universities of Mon- ting in teams with the technical workforce totalled 103 people, dragón, the Basque Country, departments of the different com- consisting mainly of senior engi- Navarra and Cartagena, specia- panies. It has a budget of neers and technicians, in addi- lising in sheet metal machining. 526,000 euros. tion to 19 interns. It ended the year with a turnover of 6 million Ideko carried out important pro- Lortek, located on the Univer- euros. jects for Group companies and, sity of Mondragón campus in within the European programme Ordizia, was set up in 2002 to MIK, a Business and Organisa- framework, successfully comple- carry out research into advanced tional Research Centre, which, in ted the Prima and Amadeus pro- joining technologies and proces- its second year of operation, had jects and made progress with ses. It is divided into four highly a workforce of 18 people and a Smartool. It participated in the interrelated areas: Design, Pro- turnover of 815,000 euros. It is Iberoamerican High Performan- cesses, Non-destructive Tests and playing a leading role in the co- ce Machining Pibamar and took Industrial production, robotics ordination and development of a leading role in the Spanish and automation. In 2003, the the Conex Programme, aimed at equivalent Retemar, as well as a centre’s first year of operation, it strategic research into business number of different initiatives in has a budget of 305,000 euros management, which will end in the MCC’s Science and Techno- and a team of 18 people. 2004, as well as the configura- logy Plan. HiMach is a far-rea- tion of the Basque Country’s Cen- ching Ideko project that will tre for Co-operative Research carry out research into high per- into Business and Organisational formance machining technolo- Management. gies, starting in 2004.

35 Modutek focuses on the deve- Orona eic (Elevator, Inno- The Garaia Innovation Park, lopment of modules and systems vation Centre), engaged in located in Mondragón, is an for the automotive sector, with research and development of lifts ambitious project to promote the help of modern CAD equip- and elevators, is a result of the innovation and technology, by ment, combining the know-how strategic importance that Orona combining the work of the Uni- of the MCC’s Technology Cen- gives to innovation, with a Cor- versity, Technology Centre and tres, the contribution of the Uni- porate Management responsible companies. After the approval in versity of Mondragón and indus- for ensuring the Group competiti- 2003 of the General Urban Plan- trial experience of the ve products and technologies. ning Plan and the plans affecting Automotive Division. In 2003, it Ikerlan and the University of the area it is located in, in 2004 had a budget of 1.5 million Mondragón are partners in the the development plan is schedu- euros and a workforce of 15 enterprise. In 2003, its first year led to be carried out together people. of operation, it had a budget of with the start of the construction 1.6 million euros and a workfor- of the modular building dedica- ce of 30 people. ted to laboratories and innovation. The Packaging Technologi- cal Center (UPTC), linked to Ulma Packaging and engaged in the development of packaging equipment, it operates on three lines: Specialisation guide projects, including advanced designs, optimum product packaging system, machine dynamics, regulation and control and innovation process; On demand research projects focused on the Pacific wrapping line, the Scor- pius heat sealing line and the Optima high production heat forming line; and the Promotion of new activities aimed at product processing and packaging non- food products. In 2003, the centre had a budget of 850,000 euros and a workforce of 26 people.

36 Training and Education

UNIVERSITY OF MONDRAGON

,995 students registered for 3 degree courses at the Univer- sity of Mondragon for the academic year 2003/04. This was an increase of 2.6% compared to 2002. 386 students did postgra- duate degrees in academic year 2002/03, bearing in mind that the figures for 2003/04 will not be available until the end of the year.

In academic terms, the most outstanding features were the introduction, in the academic year 2003/04, of the new Teacher Trai- ning Physical Education speciality, Work continued on the design of In the research field, collabora- at the Faculty of Humanities and the curriculum and the implemen- tion with companies, technology Education Sciences in Eskoriatza. tation of the new educational centres and other institutions was model in the form of the Mende- intensified to develop research As far as opening out to other are- berri Project. The basic aim of the projects in the different knowled- as is concerned, in 2003 a lot of project is to redesign the tea- ge areas affecting the three facul- work was done with the Local ching/learning process based on ties. Councils in Irún and Hondarribia, providing education that focuses as well as with companies and ins- on a wide range of values, skills, titutions in the area, to develop a and abilities, in addition to the new university campus in Irún. The specific technical aspects of each campus will focus on business individual course. management and from the 2003- 2004 academic year offer a Busi- During the academic year ness Science course specialising in 2002/03, three pilot experiences two areas: “International Trade” were started up for three degree- and “Business Logistics and Trans- courses, with the participation of port”, activities of great importan- more than 140 lecturers in the ce in business environments that degree-course modification pro- straddle frontiers. cess. Very positive results were obtained, leading to a higher level of satisfaction, on the part of both the teaching staff and the students. The application of the new model has been extended to another three degree-courses for the academic year 2003/04.

37 OTHER TRAINING Overall, the different secondary In 2003, Arizmendi completed AND EDUCATION CENTRES education, engineering and trai- the merger process started seven ning cycles were studied by 741 years ago, leading to the legal uring the academic year students. The in-service training consolidation of the new co-ope- D 2002-2003, the Politek- courses aimed at people in work rative. This has required an inter- nika Ikastegia Txorierri had were attended by 1,313 wor- nal construction, that has meant 390 students within the state kers. 13 business projects were redefining, completing and deve- system and gave 39 vocational studied together with the Azaro loping further the General Fra- and in-service training courses mework of the co-operative and (3,890 hours), attended by 570 reorganising the General Servi- people, mainly people already ces (including Personnel, Admi- in work. nistration, Buildings Manage- ment and Maintenance and The commitment and involvement Computer Services). of people, together with the widespread use of information The priorities during the year technologies, enabled the centre were: establishing a unique Edu- to obtain the “Silver Q” for cation and Remuneration System Management Quality, awarded to meet all requirements and by the Basque Government agree a proposal for an early through Euskalit. Txorierri was retirement plan. Likewise, a via- the first vocational training cen- bility study was carried out for tre in Bizkaia to receive the the co-operative given the new award, after scoring more than challenges it has to face. The 400 points in an assessment aim is to generate a resource based on the EFQM model. Foundation. It is hoped that these margin that will enable the new will provide more then 30 new Educational Project proposed to Lea Artibai Ikastetxea also jobs in the area. be tackled, based on co-operati- had an excellent year, which ve values. A study was also also culminated in the awarding CIM (Centro de Idiomas Mon- carried out of the education offe- of the “Silver Q” by the Basque dragón) had 3,780 students: red to 0-3 year olds, together Government, in recognition of 1,300 in its Academic Division, with the investment required. the centre’s level of management 955 in its Business Division, 850 excellence. Work was also in the Bai&By centre in Vitoria carried out on certifying the food and 675 in the Bai&By centre in and polymer laboratories to the San Sebastián. It was also awar- ISO standard. In the academic ded the “Silver Q” for Manage- field, the first MU Engineering ment Excellence by the Basque Course in Polymers was given Government, becoming the first together with a number of pos- language school to gain this tgraduate courses. recognition in the Basque Country.

38 MANAGEMENT As in previous years, the 17th edi- MONE, Mondragon Negozio TRAINING CENTRES tion of the Masters Course in Co- Eskola, was set up by the Univer- operative Management was run sity of Mondragon, LKS and the talora, the Co-operative with 12 participants and the aca- MCC. It aims to provide manage- O and Business Training Cen- demic backing of the Business ment training and development to tre, ran a Conversational Skills Science Faculty of the University of help managers to carry out their Development Programme in its Mondragón, accounting for 510 tasks in the current competitive Management Development Unit, hours. A Distribution Company environment. In 2003, 1,586 with the participation of 20 co- management course was also orga- hours of training were given, with operative managers. The course nised for Eroski, with 16 people the participation of 114 managers went on for 9 months and accoun- attending and accounting for 200 from around one hundred compa- ted for 3,100 hours. A High Per- hours per person. nies. formance Team Development Pro- gramme was also run for the Eroski In the Co-operative Training area, Among the training activities offe- Group, with the participation of two “Ikas” socio-business courses red, the organisation of an Execu- 75 people and accounting for were run for degree holders, for 24 tive MBA stands out, led by the 6,000 hours. A two-day Innova- people who had recently joined a Business Science Faculty of the Uni- tion Conference was also held, co-operative; work continued on the versity of Mondragon. In this pro- attended by 58 people. application of the “Ordezkari” gramme, in addition to traditional Social Body Development System classroom sessions, three innovati- for Governing Councils, which was ve lines of work were introduced: used by 124 Governing Council e-training, individual coaching members; and 6 courses were run and a permanent channel of com- for 75 Social Council members. The munication between participants “Bazkide” model for new co-opera- and trainers. tive members and internal communication was used by 22 Co-operatives with 725 participants.

In terms of Internal Communication, the T.U. Lankide magazine continued to be published on a monthly basis, with a circulation of 10,700 copies a month. In the area of Sociological Studies, the People Satisfaction survey continued to be applied. As far as Co-operative Dis- semination is concerned, information continued to be given about the Co-operative Experience, with around 1,200 people visiting Ota- lora to find out about the Mondra- gón Co-operative Movement in situ.

Financial Statements and Trading Account Employment at the MCC OrganisationalOrganisational StructureStructure CompanyCompany andand Management BodiesBodies ListList ofof MCCMCC companiescompanies

41 MCC Financial Statements and Trading Account as at 31-12-03

his part of the Annual Report offers an overall view To obtain these integrated statements, balances reflecting T of the Mondragón Corporación Cooperativa, by operations between the companies that make up the MCC presenting the Corporation’s financial statements and have been offset, and internal economic movements have trading account for the end of 2003. Likewise, a compar- been removed, in order to delimit the actual situation of ison of these figures with those for the previous year the Corporation as far as its outward appearance is con- shows year-on-year developments. cerned.

The information given refers to the integrated Balance In relation to 2002 it should be stressed, that in spite of the Sheets for companies that make up the Corporation, as withdrawal of Consum, significant advances were made in well as the composition of Value Added generated by both the size of the MCC and its economic results, in both them over the last two years. absolute and relative terms.

BALANCE SHEET

MCC's Balance Sheet at 31.12.03showed a total volume of increase of 972 million euros over the year, which is 6.3% assets under administration of 16,309 million euros, an in percentage terms.

Balance Sheet of Mondragón Corporación Cooperativa (After Distribution of Net Surplus) (millions of euros)

31.12.02 31.12.03 Annual Variation HEADING Amount % distr. Amount % distr. Amount %

Assets Fixed 3,772 24.6 3,937 24.1 165 4.4 Current 11,565 75.4 12,372 75.9 807 7.0 Total Assets 15,337 100.0 16,309 100.0 972 6.3

Liabilities Equity 3,102 20.2 3,281 20.1 179 5.8 External Partners 128 0.8 147 0.9 19 15.0 Long term creditors 2,182 14.3 2,894 17.7 712 32.6 Short term creditors 9,925 64.7 9,987 61.3 62 0.6 Total Liabilities 15,337 100.0 16,309 100.0 972 6.3

The Group that contributed most to this growth was the granted to clients by the financial institution. Financial Group, whose balance, after the adjustments The most outstanding features of each heading of the bal- made to consolidate the asset and liability balances of the ance sheet of the Mondragón Corporación Cooperativa as co-operatives in Caja Laboral, increased by 592 million at 31.12.03 are detailed below: euros, due to the increase in savings attracted and loans

42 Fixed Assets the year, together with the demanding policy for capitalisation of surplus, which is mainly reinvested to self-finance At the end of 2003, the MCC's fixed assets totalled 3,937 development. Equity was reinforced by the second issue of million euros, after having increased by 165 million euros the subordinate financial contributions by the Eroski (4.4%) during the year. Group in 2003, which accounted for 70 million euros. Total net investment made during the year accounted for 847 million euros, which was 24% higher than the previ- External Partners ous year. Depreciations applied in 2003 rose to 422 mil- In the last few years the MCC has combined internal lion euros, which is 11.9% more than the figure recorded growth with the development of new companies in colla- in 2002. boration with external partners, both on the domestic

Current Assets market and on the international market. This has led to a gradual increase in the participation of external partners The current assets heading is the largest element of the net in joint ventures. worth of the Corporation and the one that grew the most in 2003 in absolute terms (807 million euros), which was The capital holdings of these external partners are mainly 7% in relative terms. to be found in companies included in the consolidated statements of the industrial co-operatives and the distribution 73% of this increase came from the Financial Group, and sector. The total for external partners accounted for 147 was mainly due to Caja Laboral’s bank investment. The million euros at 31.12.03, a rise of 15% over the year. This loans granted to clients heading increased the most, with increase came from the Distribution Group and corres- a rise of 1,059 million euros, mainly in the mortgage loan ponds to partners remaining in some companies, mainly area, to the detriment of investment in public debt and Mercat, in which the Group took a majority holding in other financial institutions, whose balances fell as they 2003. became less attractive due to the falls in interest rates.

In terms of growth, this Group was followed by the Long-term liabilities Industrial Group, which recorded an annual increase of The balance of MCC funding from third parties with a 133 million euros, due to an increase in turnover as part period of maturity of more than one year underwent of the Group’s constant development. growth of 712 million euros (32.6%) in 2003, to total 2,894 In the Distribution Group the current assets is not espe- million euros at the end of the year. cially important, as it only accounts for 27% of total assets The leading role in this increase was played by the and is distributed practically evenly between Stock and Financial Group, which was responsible for 92% of the the financial accounts. It increased by 59 million euros in increase. This was due to the considerable increase in Caja 2003. Laboral’s term deposits, reinforced on this occasion by the issue of mortgage bonds to the value of 300 million euros, Equity with maturity in 2013. The MCC's Equity totalled 3,281 million euros at the end of the year, with Share Capital accounting for 1,659 Short-term liabilities million euros and Reserves for the remaining 1,622 million This balance sheet heading increased quite moderately by euros. 62 million euros (0.6%) during 2003, due mainly to the fall During the year Equity was considerably strengthened, as in sight accounts and short-term deposits in Caja Laboral, in spite of Consum leaving it increased by 179 million resulting in a 138 million euro reduction in the institution’s euros (5.8%). This increase was due to the profitability for short-term liabilities.

43 In the Industrial Group, there was a 118 million euro incre- ble income market, which boosted the settlement value of ase (8.7%) in short-term liabilities, in line with the expan- funds possessing shares, whilst attracting new participants, sion in turnover, whilst in the Distribution Group, the incre- and the low interest rates in force, which turned savings ase was 5%. away from traditional schemes.

It should also be mentioned that, in addition to traditional VALUE ADDED savings, Caja Laboral registered an increase in off-balance sheet savings schemes, mainly unit trusts and pension To complete this commentary on the MCC's Balance Sheet, and welfare plans. The balance of these schemes came to the following table is offered in which a comparison is 2,788 million euros at the end of 2003, after an increase made of the financial statements for the last two years, of 652 million euros (30.5%) over the year. This significant after being structured on the basis of the composition of increase was due to the good performance of the varia- Value Added.

Value added generated by Mondragón Corporación Cooperativa (millions of euros)

2002 2003 Annual Variation HEADING Amount % distr. Amount % distr. Amount %.

Value Added 2,421 100.0 2,598 100.0 177 7.3 Personnel costs (1,413) (58.4) (1,524) (58.7) 111 7.8 Internal Yield 1,008 4.6 1,074 41.3 66 6.6 Financial Costs (251) (10.3) (213) (8.2) (38) (15.1) Cash flow 757 3.3 861 33.1 104 13.7 Depreciations (377) (15.6) (422) (16.2) 45 11.9 Operating Profit 380 15.7 439 16.9 59 15.5 Transfers and other income (10) (0.4) (28) (1.1) 18 180.0

Surplus on year 370 15.3 411 15.8 41 11.1

The overall Value Added generated by the MCC in 2003 58.7% of the Value Added generated, which was a three increased by 7.3% to total 2,598 million euros. tenths higher than the previous year, mainly due to the

The biggest part of this Value Added was generated by adverse effect the slowdown in the economy had on the the Industrial Group, which with 1,356 million euros use of the Industrial Group’s production capacity. accounted for 52% of the total. It was followed at a dis- Financial Costs were contained at 213 million euros, which tance by the Distribution Group with 32%, with the remai- was15% lower than in 2002, as a result of the withdrawal ning 16% corresponding to the Financial Group. of Consum and the falls in interest rates, which meant that Personnel Costs rose by 7.8%, due to the considerable their absorption of value added fell by 2.1 points, to amount of job creation in the MCC. Wages accounted for 8.2%.

44 The depreciations applied by the MCC in 2003 totalled dinary results. The figure for 2003 came to –29 million 422 million euros, with year-on-year growth of 11.9%, as euros, compared to -10 million euros in 2002. a result of the high level of investment. The Industrial Therefore, the Final Surplus on the year totalled 411 million Group accounts for the most depreciations (221 million euros, which is an increase of 11.1% compared to the figu- euros, 52% of the total), followed by the Distribution re recorded in 2002. Group (183 million euros, 43% of the total). The following table briefly summarises how this Surplus After all the expenses have been deducted, a Trading has been distributed compared to 2002. Profit of 439 million euros was achieved, which was 15.5% higher than in 2002.

Non-trading income consists mainly of transfers to provi- sions, profits attributable to external partners and extraor-

Distribution of Mondragón Corporación Cooperativa Surplus (in millions of euros)

31.12.02 31.12.03 HEADING Amount % distr. Amount % distr.

Company Tax 20 5.4 37 9.0 Education and Coop. Prom. Fund 38 10.3 39 9.5 Interest on Cap. Contr. and Monet. Divds. 101 27.3 108 26.4 Capitalised Profit 211 57.0 227 55.1 Total Surplus on Year 370 100.0 411 100.0

The first three headings in the table refer to external payments. The last one covers the significant capitalisation of the remaining Surplus, in the form of co-operative dividends or reserve funds.

45 The MCC in Spain

541 4.101 Asturias 635 33.450 Cantabria Euskadi Galicia 3.661 Navarra Employment 847 by Communities 1.715 La Rioja 1.700 Cataluña Castilla León 2.275 Aragón

1.229 Madrid

1.375 1.153 400 Castilla La Mancha Valencia Total Employment Extremadura in Spain 636 60.196 Murcia 3.232 Andalucía Baleares 3.151 Canarias 95

(31-12-2003)

Manufacturing Supermarkets Bank Communities Hypermarkets Jobs Companies and others Branches

Andalucía 21095- 3.232 Aragón 5 2 137 28 2.275 Asturias - 1 21 - 541 Baleares - - 130 - 3.151 Canarias -- 1 - 95 Cantabria 1 2 24 1 635 Castilla y León 1 4 92 51 1.715 Castilla La Mancha 1 4 16 - 1.375 Cataluña 4 4 17 2 1.700 Extremadura - 1 12 - 400 Galicia 3 3 566 - 4.101 La Rioja - 2 48 11 847 Madrid - 2 29 1 1.229 Murcia -4 8 - 636 Navarra 9 2 90 51 3.661 Valencia 1 5 26 1 1.153

Total without the Basque Country 27 46 1.312 146 26.746

46 The MCC worldwide

U.K. (3) Germany (2) U.S.A. Poland (1) Russia (1) France (4) Czech Republic (4) Rumania (1) China (6) ItalyItaly (2)(2) Rumania (1) Mexico (4) Turkey (1) China (1) IranIran (1)(1) IndiaIndia (2)(2) Mexico (1) Morocco (2) Thailand (1) IndiaIndia (1)(1)

Brazil (1) Brazil (5)

Corporate Offices (7) Plants abroad (38)

68.260 Jobs

42.129

25.317 21.204 18.744

1983 1988 1993 1998 2003

Geographic Rest of Spain distribution Basque Country 39% of employment 49 %

International 12 %

47 Organisational CONGRESS Structure Presidency General Council

INDUSTRIAL GROUP FINANCIAL DISTRIBUTION Automotive GROUP GROUP Components

Construction

Industrial Equipment

Household Goods

Engineering and Capital Goods

Machine Tools

Research, Training and Education Centres

Social and Management Bodies

STANDING COMMITTEE OF THE CONGRESS GENERAL COUNCIL

President: Otaegui, Juan María President: Catania, Jesús

Vice-president: Salegui, Francisco Vice-president: Aldekoa, José Mª Dacosta, Constan Members: Ajuria, José Antonio Echeverría, Antonio Alustiza, José Antonio Goikoetxea, J.Ramón Andrés, José Luis Gómez-Acedo, Fernando Ansoategui, Juan José Maiztegui, Jesús Arrieta, Juan José Olasolo, José Luis Astigarraga, Jesús María Otaegui, Juan Mª Esnal, Jokin Otaño, Iñaki Gandarias, José Ignacio Gantxegi, Javier Officers: Gárate, José Ignacio Igartua, Iñaki Gisasola, José Mª Larramendi, José María Herrasti, Jesús Mª Madinagoitia, José Luis Markaide, Agustín Laspiur, Miguel Angel Martínez, Daniel Uzkudun, Juan Mª Oruna, Angel Trancho, Alberto General Secretary: Celaya, Adrián

General Secretary: Celaya, Adrián

48 General Council

José Mª Aldekoa Fernando Gómez-Acedo Constan Dacosta

Jesús Maiztegui José Luis OlasoloAntonio Echeverría Iñaki Otaño

J.Ramón Goikoetxea José Mª Gisasola Jesús Mª Herrasti Miguel Angel Laspiur

Adrián Celaya José Ignacio Gárate Juan Mª Uzkudun

Juan Mª Otaegui Jesús Catania President President of the Congress of the General Council

49 List of MCC Companies

Financial Group Industrial Group FAGOR EDERLAN FIT AUTOMOCION BRASILEIRA Barrio San Juan, s/n Rodavia Fernao Dias Apdo. 80 Banking Insurance PARANOA Km. 887 Cx. postal 15 20570 Bergara Bairro Ponte Alta (Gipuzkoa) CAJA LABORAL LAGUN ARO Ind. BORRACHA- CIKAUTXO CEP 37640-000 Tel.: 34 943 769 044 Pº José Mª VIDA Av. Casa Grande, 1.731 EXTREMA-MG-BRASIL Fax: 34 943 769 156 Arizmendiarrieta s/n Capuchinos de Basurto 6-2º Piraporinha CEP 09961- Tel.: 55 35 34358200 MCC Inversiones and 20500 Mondragón 48013 Bilbao 902 Diadema-SP-(Brasil) Fax: 55 35 34358248 Fagor Ederlan have a (Gipuzkoa) (Bizkaia) AUTOMOTIVE Tel. 55 11 40666533 Fagor Ederlan and MCC 66% holding. Tel.: 34 943 719 500 Tel.: 34 944 798 300 Fax 55 11 40666182 Inversiones have a Fax: 34 943 719 778 Fax: 34 944 798 383 Activities: BATZ SISTEMAS E-mail: holding. Servicio.de.Atencion.al. www.seguroslagunaro.com Manufacture of brake calipers. Bº Torrea 32-34 [email protected] [email protected] Activities: Activities: 48140 Igorre (Bizkaia) Cikautxo has a 21% www.cajalaboral.es Casting of automotive parts FPK Life insurance Tel.: 34 946 305 000 holding and MCC and components. Bº San Antolín, 16 Activities: Fax: 34 946 305 020 Inversiones a 14% E-mail: [email protected] 48170 Zamudio Banking SEGUROS holding. FAGOR EDERLAN LAGUN ARO (Bizkaia) Activities: Activities: BORJA Tel.: 34 944 523 605 CAJA LABORAL Capuchinos de Basurto 6-2º Assemblies. Bodywork Rubber parts. Pol. Barbalanca, s/n Fax: 34 944 522 156 GESTION 48013 Bilbao assembly. 50540 Borja E-mail: [email protected] Pº José Mª (Bizkaia) Hand brake levers. Jacks. ECENARRO (Zaragoza) MCC Inversiones has a Arizmendiarrieta, 5 Tel.: 34 944 798 300 Pedal units. Rear axles. Amilaga Kalea, 15 Tel.: 34 976 869620 50% holding. 20500 Mondragón Fax: 34 944 798 383 20570 Bergara Fax: 34 976 869642 (Gipuzkoa) www.seguroslagunaro.com Activities: CIKAUTXO (Gipuzkoa) E-mail: Tel.: 34 943 790 114 Plastic assembly supports. Activities: Bº Magdalena 2, B Tel. 34 943 769 235 a.lazaro@borja. Fax: 34 943 790 116 Engine covers. General Insurance 48710 Berriatua Fax 34 943 765 637 fagorederlan.es www.cajalaboral.es (Bizkaia) Fagor Ederlan has a Noise shields.. Activities: Activities: Tel.: 34 946 137 000 100% holding. Screws, studs, ball joints LUZURIAGA Unit trust management Social Welfare Fax: 34 946 137 040 E-mail: and special parts. Activities: TAFALLA LAGUN ARO [email protected] Assembly of front suspension Tafalla (Navarra) columns for cars. Pº José Mª FAGOR EDERLAN Tel.: 34 948 700 250 Activities: Arizmendiarrieta s/n Gaztanadui, 42 Fax: 34 948 702 054 Injection moulded GALDAN 20500 Mondragón 20540 Eskoriatza E-mail: and overmoulded parts. (Gipuzkoa) (Gipuzkoa) Pol. Ibarra, s/n [email protected] Rubber mixes. Tel.: 34 943 719 000 Alsasua, Navarra Tel.: 34 943 790 100 Activities: Fax: 34 943 719 001 Tel.: 34 948 563 675 Fax: 34 943 793 531 Cylinder blocks and heads CIKAUTXO CZ. www.fagorederlan.es Fagor Ederlan has a 50% E-mail: for engines. [email protected] Letni,3867 holding. PSC 46801 Activities: Activities: Jablone Nad Nisou Suspension arms. Knuckles. Activities: Social welfare cover República Checa Mechanism casings. Aluminium die casting. for co-operators Tel. 00 42 042 8302224 Clutch housings. Fax 00 42 042 8302239 Gearbox covers. AUTOMODULOS LAGUNARO- E-mail: [email protected] Discs. Drums. Calipers. ARAGON MONDRAGON Cylinder head covers Polígono Barbablanca Activities: Pº José Mª Differential gearboxes. 50540 Borja Rubber parts. Arizmendiarrieta s/n Gearboxes. (Zaragoza) 20500 Mondragón Tel.: 976 866 077 (Gipuzkoa) Fax: 976 866 078 Tel.: 34 943 790 100 Activities: Fax: 34 943 793 531 Assembly of rear axles Activities: for cars. Joint workplace risk prevention service

50 LUZURIAGA CHROMECO COPRECI MEXICO COPRECI CZ FOUNDEIK USURBIL Lichfield Road C/ Uno, nº 736 Z.I. Komenského 274 Nádrazní, 50 Hlubocky- C/ Txiki-Erdi Brownhills Guadalajara 79368 Dvorce u Bruntálu Mariánské Üdolí 783 66 20170 Usurbil West Midlands WS8 6LH 44940 Jalisco CZECH REPUBLIC (Rep. Checa) (Gipuzkoa) (Reino Unido) MEXICO Tel.: + 420 646 74 54 92 Tel.: 00 420 685067560 Tel.: 34 943 370 200 Tel.: 00 44 1543 453333 COMPONENTES Tel.: + 52 33 3 145 19 63 Fax: + 420 646 74 54 95 Fax: 00 420 685067800 Fax: 34 943 365 564 Fax: 00 44 1543 575402 Fax: + 52 33 3 145 10 56 E-mail: E-mail: Maier has a 60% holding E-mail: [email protected] [email protected] Activities: CONSONNI and MCC Inversiones a [email protected] www.copreci.com Casting of brake housings. Bº Trobika, s/n Activities: 40% holding. www.copreci.com Apdo. 35 Activities: Electric hotplates. MAIER Activities: E-48100 Munguía Activities: Manufacture of taps and Pol. Ind. Arabieta, s/n Plastic injection moulding (Bizkaia) Valves for gas barbecues safety systems for domestic EMBEGA Apdo. 103 and finishing. Tel.: 34 946 156 331 and taps for domestic gas gas applications. P. I. San Miguel, s/n 48300 Gernika Fax: 34 946 156 281 cookers. Valves for gas E-31132 Villatuerta (Bizkaia) FERROPLAST consonni@consonni- heaters. Thermostats. EIKA (Navarra) Tel.: 34 946 259 200 Polígono “A Granxa” scoop.es Drain pumps. Etxebarria - Apdo. 20 Tel.:+ 34 948 54 87 00 Fax: 34 946 259 219 Parcela 2, Rua 1 www.consonni.mcc.es E-48270 Markina Fax: + 34 948 54 87 01 E-mail: 36400 Porriño COPRECI Bizkaia E-mail: Activities: SYSTEMS, s.r.l. [email protected] (Pontevedra) Sheathed tubular heating Tel.:+ 34 946 167 732 [email protected] Apdo. 6015 Via G. Galilei, 12 Fax:+ 34 946 167 746 Activities: elements for domestic and www.embega.com 36210 Vigo 31010-Mareno E-mail: [email protected] Plastic injection moulding. industrial uses.. Tel.: 34 986 342 020 di Piave (TV) www.eika.es Activities: Die making. Fax: 34 986 342 999 ITALY Metallic decorative Finishes: chrome-plating, COPRECI Activities: E-mail: [email protected] Tel: + 39 0438492531 components for domestic screen-printing, heat Sheathed heating elements. Maier has a 51% Avda. de Alava, 3 Fax:+ 39 0438492559 appliances. engraving, painting, Electric hotplates. Radiant holding. E-20550 Aretxabaleta E-mail: Membrane switches. laser, etc. heating elements and (Gipuzkoa) [email protected] Polymeric printed gaskets. Activities: Control Touch for glass Tel.: 34 943 71 94 99 www.copreci.com MAIER NAVARRA Thermoplastic injection Fax: 34 943 79 23 49 ceramic hobs. FAGOR Polígono Ind. Elordi, s/n moulding. E-mail: [email protected] Activities: ELECTRONICA 31979 Iraizotz-Ultzama www.copreci.com Gas rails and pipes for EIKA MEXICO Bº San Andrés s/n (Navarra) MAPSA cookers and hobs. Av. de las Misiones 10 Activities: E-20500 Mondragón Tel.: 34 948 309 210 Módulo 7, Ctra. Echauri, 11 Components for gas (Guipúzcoa) Fax: 34 948 309 333 COPRECI TURKEY Parque Industrial 31160 Orcoyen cooking, electric and Tel.: + 34 943 71 25 26 E-mail: Gosb Bernardo Quintana (Navarra) electronic cooking, washing Fax: + 34 943 71 28 93 [email protected] Ihsandede Cd. Nº. 135 3ª Sección Apdo. 1002 machines, dishwashers and E-mail: Gebze El Marqués 76246, Activities: 31080 Pamplona home comfort. [email protected] Kocaeli - Istambul Querétaro Plastic injection moulding. Tel.: 34 948 325 011 [email protected] TURKEY México Fax: 34 948 325 323 COPRECI DO BRASIL www.fagorelectronica.com E-mail: [email protected] MAIER UK E-mail: Activities: Av. Eurico Ambrogi www.copreci.com Activities: [email protected] Manufacture and sale of Chaserwater Heaths Santos, 1900 A Tel.: +902627511334 Surface and axial mounting components for electric Industrial Area Activities: Distrito Industrial Fax: +902627511325 Discrete Semiconductors, cooking. Attwood Road Manufacture of aluminium Piracangagua E-mail: HYPERRECTIFIER technology. Burntwood wheel rims. CEP 12010-970 [email protected] Analogue and Digital TV West Midlands WS7 8GJ Manufacture of water pump Taubaté SP CZEIKA reception systems. (Reino Unido) housings. BRASIL Activities: Prùmyslová, 3143/5 Home automation. Tel.: 00 44 1543 277460 Low pressure and gravity Tel.: + 55 12 286-1573 Gas taps for cookers 796 01 Prostéjov Regulation and control Fax: 00 44 1543 278752 cast aluminium parts. Fax:+ 55 12 286-1553 and hobs. CZECH REPUBLIC circuits for domestic E-mail: E-mail: Tel: + 420 582 36 04 40 appliances and automotive [email protected] [email protected] Fax:+ 420 582 36 04 00 sector. Maier has a 60% holding www.copreci.com E-mail: [email protected] Wireless communications. and MCC Inversiones a www.eika.es Activities: 40% holding. Taps and safety systems for Activities: Activities: domestic for gas Electric hotplates. Plastic injection moulding applications. and finishing.

51 List of MCC Companies

FAGOR MANCHALAN ORKLI ECOTÈCNIA VENDAVAL ELECTRONICA Avda. Castilla La Ctra. Zaldibia C/Roc Boronat, 78 PROMOCIONES Comunicaciones Mancha, 11 E-20240 Ordizia 08005 Barcelona EOLICAS Inalámbricas E-19171 Cabanillas del (Guipúzcoa) Tel.: 34 932 257 600 C/Roc Boronat, 78 Centro de Desarrollo Campo Tel.: + 34 943 80 50 30 Fax: 34 932 210 939 08005 Barcelona Tecnológico (Guadalajara) Fax: + 34 943 80 51 85 CONSTRUCTION E-mail: (Barcelona) Av. de los Castros, s/n Tel.: + 34 949 33 75 25 [email protected] [email protected] Tel.: 34 932 257 600 E-39005 Santander Fax:+ 34 949 33 75 26 www.orkli.com Fax: 34 932 210 939 Lifts and Activities: (Cantabria) [email protected] E-mail: Activities: elevators Design, manufacture Tel. + 34 942 291 400 [email protected] Activities: Components for safety, and maintenance Fax:+ 34 942 200 921 ORONA www.ecotecnia.com Assemblies and regulation and control for of wind-powered generators e-mail: dsantander@ Pol. Ind. Lastaola Ecotècnia has a 40% subassemblies for domestic water heating, heating and and wind farms. fagorelectronica.es 20120 Hernani holding and MCC appliances and automotive. plumbing, warm clean www.fagorelectronica.com (Gipuzkoa) Inversiones has a 20 % Plastic injection. water and fluids. ECOTÈCNIA Tel.: 34 943 551 400 holding. Activities: Fax: 34 943 550 047 GALICIA Wireless communications: Activities: MATZ-ERREKA ORKLI NINGBO E-mail: Polígono Industrial • Projects based on mobile Bº de Ibarreta, s/n Nan 1 Rd. Meixu [email protected] Parcela B Promotion of wind farms. communications E-20577 Antzuola Industrial Zone 15565 AS Somozas technologies. (Gipuzkoa) Yinxian Ningbo 315103 Activities: A Coruña ROCHMAN • Projects based on indoor- Tel.: 34 943 78 60 09 CHINA Manufacture and Tel.: 34 981 404 090 48210 Ochandiano outdoor wireless access Fax: 34 943 76 63 75 Tel: 0574 88482181 installation of lifts and Fax: 34 981 404 473 (Bizkaia) technologies. E-mail: escalators. Tel.: 34 945 450 075 Fax:0574 88482643 Activities: matzerreka@matzerreka. Maintenance and repair of Fax: 34 945 450 257 [email protected] Wind-powered generators FAGOR mcc.es lifts and escalators. E-mail: [email protected] www.orkli.com and wind farms. ELECTRONICS www.matz-erreka.com Installation and (THAILAND) LTD. Activities: maintenance of pedestrian Activities: Wellgrow I.E., Bangna- Activities: Safety devices for gas doors. ECOTÈCNIA Rollways. Handling Trad Km 36, Plastic injection. domestic appliances. NAVARRA installations. Fixing elements. Automation Packaging and wrapping 82 Moo 5, Bangsamak, Pol. Ind. de Buñuel, equipment for doors and machines. Bangpakong, TAJO Structures Parcela G.1 shutters. Chachoengsao, 24180 Polígono Ind. Aranguren s/n and Handling 31540 Buñuel (Navarra) URSSA THAILAND Bº Arragua MATZ-ERREKA BIURRARENA Tel.: 94 883 20 12 Campo de los Palacios Tel.:+ 66 38 570087-90 E-20180 Oiartzun MEX* (Guipúzcoa) Pol. Bidebitarte Fax: 94 883 20 59 Apdo. 284 Fax:+ 66 38 570091 Misión de Bucareli, 8 Tel.: + 34 943 26 00 00 Donostia Ibilbidea, 28 E-mail: 01006 Vitoria (Alava) E-mail: Parque Industrial Fax: + 34 943 49 13 63 Apdo. 887 [email protected] Tel.: 34 945 135 744 [email protected] Bernardo Quintana, E-mail: 20014 Astigarraga www.ecotecnia.com Fax: 34 945 135 792 www.fagorelectronica.com El Marqués - 76249 [email protected] (Gipuzkoa) Ecotècnia has a 25% E-mail: [email protected] Fagor Electronica has a Queretaro Tel.: 34 943 554 350 holding. www.jet.es/urssa MEXICO Activities: Fax: 34 943 555 360 100% holding. Activities: Tel.: + 52 442 221 6078 Plastic injection. E-mail: Activities: Assembly of wind-powered Activities: Fax: + 52 442 221 6080 Mould construction for [email protected] Engineering, manufacture generators. Surface and axial mounting E-mail: u.sabatie plastic injection. of metal structures.. Activities: Discrete Semiconductors. @erreka-mex.com INCOPLAST Machinery: Sale and After CALDERERIA Activities: Carretera Vendrel Sales Service for public TORRES ALTAMIRA Plastic injection. a Sant Jaume dels Domenys, works machinery Pol. Ind. El Pinar, s/n K 1 Environment: 49530 Coreses (Zamora) 43710 Santa Oliva, Design and construction of Tel.: 34 980 500 610 Tarragona sorting and recovery plants Fax: 34 980 500 476 Tel.: 34 977 665 481 (light packaging, RCDs, E-mail: Fax: 34 977 667 977 domestic appliances and [email protected] other technologies) www.ecotecnia.com Activities: Underground containers. Ecotècnia, MCC Processing of plastics. Inversiones and Urssa have a holding. Activities: Manufacture of towers for wind-powered generators.

52 Construction Ulma Group EREDU EDERFIL IRIZAR MAGHREB Work and ULMA C y E Ola Auzoa, 4 Pol. Industrial, s/n Oulja, Km 0.300 Materials 20250 Legorreta 20250 Legorreta Sal-e - Morocco Pº Otadui, 3 Apdo. 13 (Gipuzkoa) (Gipuzkoa) Tel.: 212 7 81 01 15 ETORKI 20560 Oñati Tel.: 34 943 806 100 Tel.: 34 943 806 050 Tel.: 212 7 81 01 13 Pol. Ind. Murga, 16 (Guipúzcoa) INDUSTRIAL Fax: 34 943 806 374 Fax: 34 943 806 349 01479 Murga-Aiala Tel.: 34 943 034 900 Activities: EQUIPMENT E-mail: [email protected] E-mail: [email protected] (Alava) Fax: 34 943 034 920 Coach manufacture. Tel.: 34 945 399 072 www.ulma.es Activities: Activities: Fax: 34 945 399 223 Leisure Metal furniture for countryside, Electric conductors. Activities: IRIZAR MÉXICO E-mail: and sport beach and garden. Greenhouses. Parque Ind. Bernardo [email protected] Modern furniture for HERTELL Construction systems. DIKAR Quintana indoor use. Poligono Industrial, 2 Parcelas 7 al 12- Activities: Packaging systems. Urarte Kalea, 26 20267 Ikastegieta Manzana14 Pine boards and planks. Apdo. 193 ULMA FORJA ORBEA (Gipuzkoa) Municipio El Marqués (Pol. Ind. San Lorenzo) Pol. Ind. Goitondo Tel.: 34 943 653 240 LANA Bº Zubillaga, Apdo. 14 Queretaro-México 20570 Bergara 48269 Mallabia Fax: 34 943 653 332 20560 Oñati Tel. 00 52 42 382500 C/ Santxolopetegui (Gipuzkoa) (Bizkaia) E-mail: [email protected] (Guipúzcoa) Fax 00 52 42 215395 Auzoa, 24 Tel.: 34 943 765 548 Tel.: 34 943 171 950 www.hertell.net Tel.: 34 943 780 552 E-mail: 20560 Oñati Fax: 34 943 760 814 Fax: 34 943 174 397 Fax: 34 943 781 808 Activities: [email protected] (Gipuzkoa) E-mail: [email protected] E-mail: www.ulma.es Manufacture of vacuum Tel.: 34 943 780 111 orbea@sarenet Activities: Activities: pumps, valves and Fax: 34 943 783 222 Activities: www.orbea.mcc.es Coach manufacture. Muzzle-loading accessories for cisterns. E-mail: Flanges and fittings. [email protected] sporting guns. Activities: HISPACOLD www.lana-scoop.es Bicycles. IRIZAR Autovía Sevilla-Málaga, ULMA SHANGHAI San Andrés, 6 K 1,8 Activities: HORMIGON WINGROUP LEISURE Formwork boards. POLIMERO 20216 Ormaiztegi 41016 Sevilla AND SPORTS Technical Boards for furniture. Bº Zubillaga, 89 (Gipuzkoa) (Sevilla) EQUIPMENT Components Three-ply boards. Apdo. 20 Tel.: 34 943 809 100 Tel.: 34 954 677 480 8 Menjin Huangdu and Equipment Fax: 34 943 889 101 Fax: 34 954 999 728 Boards for structural use. 20560 Oñati Jiading District (Guipúzcoa) E-mail: [email protected] Participada al 65% por Shanghai, China 201 AMPO Tel.: 34 943 780 600 www.irizar.com Irizar 804 Bº Katea, s/n. Fax: 34 943 716 469 Activities: Activities: Tels: Idiazabal (Guipúzcoa) www.ulma.es Luxury long- and medium- Coach manufacture. (86-21) 59 594 769 Tel.: 34 943 188 000 distance coach bodywork. Activities: (86-21) 59 594 169 Fax: 34 943 188 130 Prefabricated elements Fax: MASATS for construction. (86-21) 59 592 187 Activities: IRIZAR DO BRASIL Carretera Bruc a Manresa E-mail: comercial@ Steel casting and spun tube Rodobia Mal. Rondon, 08240 Manresa ULMA wingroupscoop.com. for industrial valves. Km. 252,5 Apdo. 171 (Barcelona) MANUTENCION AMPO Industrial valves CEP 18603-970 Tel.: 34 938 352 900 Activities: for petro-chemical industry, Pº Otadui, 8 Apdo. 32 Botucatu-SP-Brasil Fax: 34 938352 920 Fitness equipment. natural gas, power and 20560 Oñati Tel.: 55 14 68028000 Irizar has a 52% holding. aluminium. POYAM . Fax: 55 14 68028001 (Guipúzcoa) WINGROUP Activities: Tel.: 34 943 782 492 E-mail: [email protected] Apartado 168 BECKER Coach manufacture. Fax: 34 943 782 910 Activities: Urarte, 14 Amezketa Bidea, s/n www.ulma.es Coach manufacture. 20570 Bergara 20260 Alegia, TIANJIN IRIZAR Activities: (Gipuzkoa) Guipúzcoa COACH Automatic warehouses Tel.: 34 943 769 056 Tel.: 34 943 653 340 IRIZAR TVS 218 Hong Qi Forklift trucks. Fax: 34 943 769 178 Fax: 34 943 654 243 Trichy Road, Viralimalai Nankai District E-mail: comercial@ 621316 Tamil Nadu Tianjin (China) wingroupscoop.com Activities: (India) Tel.: 86 022 761 3041 Copper and aluminium Tel.: 00 91 4339 20393 Fax: 86 022 761 3345 Activities: electric conductors. Camping and fitness Fax: 00 91 4339 20236 Irizar has a 36% holding. equipment. E-mail: [email protected] Activities: Coach manufacture. Activities: Coach bodywork.

53 List of MCC Companies

UROLA ALKARGO ROTOK INDUSTRIA FAGOR WROZAMET Urola-Kalea, s/n Bº Belako, s/n GRÁFICA ELECTRODOMESTICOS Zmigrodzka 143 St. Apdo. 3 Apdo 102 Pol. Industrial Txirrita- Bº San Andrés, s/n Wroclaw (Polonia) 20230 Legazpia 48100 Mungia (Bizkaia) Maleo. Pabellón 11 Apdo. 49 Tel. 00 48 713 244 542 (Gipuzkoa) Tel.: 34 946 740 004 Pol. Ugaldetxo, s/n 20500 Mondragón Fax 00 48 713 253 363 Tel.: 34 943 737 003 Fax: 34 946 744 417 20100 Renteria HOUSEHOLD GOODS (Gipuzkoa) E-mail: [email protected] Fax: 34 943 730 926 E-mail: [email protected] (Gipuzkoa) Tel.: 34 943 719 100 MCC Inversiones and E-mail: Tel.: 34 943 344 614 Fax: 34 943 796 881 Fagor Electrodomesticos Activities: Domestic [email protected] Fax: 34 943 524 767 E-mail: have a 75.96% holding. Distribution transformers. appliances [email protected] E-mail: rotok@ fagorelectrodomesticos@ Medium-power transformers. Activities: www.urola.com mondragongraphics.com DANUBE mcc.es Autotransformers. Manufacture of domestic www. Parq D’Activités de www.fagorelectrodomesticos Activities: Dry encapsulated appliances. mondragongraphics.com Sologne, BP 19 .mcc.es Construction of blowing transformers. MCC Inversiones has a 37% 41600 Lamotte-Beuvron machines for the Activities: holding and Keslan, Danona Tel.: 33-2-548 80 576 manufacture of hollow COINALDE Cookers. Ovens. Extractor and Elkar a 38% holding. Fax: 33-1-549 68 904 Furniture thermoplastic bottles. fans. Microwave ovens. Concejo, 10 Fagor has a 60% Manufacture of blowing Activities: Air conditioning. Fridges and COINMA 01013 Vitoria holding. moulds. Plastic extrusion. (Alava) Printing. freezers. Washing machines. Vitoriabidea 4-Z.I. Plastic injection moulding. Tel.: 34 945 264 288 Activities: Dryers. Dishwashers. Ali - Gobeo Plastic blowing. Plastic Fax: 34 945 253 997 OIARSO Industrial ironing machines Water heaters. Boilers. 01010 Vitoria (Alava) Tel.: 34 945 241 616 injection moulding-blowing. Bº Zikuñaga, 57-F and dryers. Storage heaters. Kitchen units Activities: Fax: 34 945 240 637 Polígono Ibarluze and kitchenware. Nails. Wire. E-mail: [email protected] 20128 Hernani DOMUSA Metal mesh. www.sidi.es/coinma Industrial (Gipuzkoa) Bº San Esteban, s/n ELCO-BRANDT Services Tel.: 34 943 335 020 20737 Régil 7 Rue Henri Becquerel Activities: ELKAR Aptdo. 95 - 20730 92854 Rueil-Malmaison ALECOP Fax: 34 943 335 210 Office furniture. Larrondo Beheko E-mail: Azpeitia Cedex-France Loramendi, s/n Etorbidea, Edif. 4 [email protected] Tel.: 34 943 813 899 Tel.: 331 471 666 06 COINMA INDIA 20500 Mondragón 48180 Loiu Fax: 34 943 815 666 Fagor Electrodomesticos has 41, Sector 18, Udyog (Gipuzkoa) (Bizkaia) Activities: a 10% holding. Tel.: 34 943 712 405 Tel.: 34 944 535 205 For the health sector: Activities: Vihar, Gurgaon Fax: 34 943 799 212 Fax: 34 944 535 776 Infusion equipment. Individual boilers. Activities: 122001 Haryana (India) E-mail: [email protected] E-mail: elkar@ Transfusion equipment. Manufacture of domestic Tel.: 91 124 6348245 www.alecop.mcc.es mondragongraphics.com Catheters. Epicraneals. EDESA appliances. Fax: 91 124 6346870 Enteral nutrition. E-mail: Activities: www. Cervantes, 45 mondragongraphics.com Parentaral nutrition. 48970 Basauri EXTRA [email protected] Technical educational Accessories and (Bizkaia) ELECTROMENAGER www.interiorsespania.com equipment. Prefabricated Activities: connectology. Probes. Tel.: 34 944 667 100 Avenue Hassan II electrical installations. Industrial catalogues. Activities: Anaesthesia equipment. Fax: 34 944 495 096 BP 179 Mohammedia Books. Advertising leaflets. Furniture for the home Anti AIDS kit. www.edesa.mcc.es (Marruecos) and office. PRODESO Annual Reports. Magazines. Tel.: 212 2 3327412 Uribe Auzoa, 10 Graphic products in general. OSATU Activities: Fax 212 2 3327425 White goods. DANONA 202500 Mondragón Travesía de Padure, s/n Fagor Electrodomésticos LITOGRAFIA Anardi Area, 2 (Gipuzkoa) 48240 Berriz has a 100% holding. DANONA EDESA HOSTELERIA Apdo. 42 Tel.: 34 943 712 630 (Bizkaia) Activities: 20730 Azpeitia Fax: 34 943 711 717 Pol. Ugaldetxo, s/n Tel.: 34 946 225 399 Polígono San Milans Manufacture of domestic (Gipuzkoa) E-mail: [email protected] 20180 Oiartzun Fax: 34 946 225 391 C/Can Milans, 13 (Gipuzkoa) 08110 Moncada I appliances. Tel.: 34 943 815 900 Activities: E-mail:[email protected] Tel.: 34 943 491 250 Reixach, Barcelona Fax: 34 943 151 481 Education and training www.osatu.com Fax: 34 943 491 660 Tel.: 34 935 651 130 GEYSER GASTECH E-mail: systems. Consultancy and E-mail: danona@ Activities: Fax: 34 935 750 342 Bº San Juan s/n [email protected] technical assistance in mondragongraphics.com Electro-medical equipment: Apdo. 151 www.danona.mcc.es education. Teaching material. Activities: www. Basic defibrillators, with 20570 Bergara (Gipuzkoa) Technological research Food preparation products. Activities: mondragongraphics.com monitor and recording, with Tel.: 34 943 769 004 centres. Company creation Veneered and melamine pacemakers and Fax: 34 943 767 136 and innovation centres. Activities: lounge furniture. pulsioximetry, Fagor Electrodomesticos General consultancy. Catalogues. Magazines. Veneered and melamine semiautomatic. has a 50% holding. dining room furniture Books. Posters. Veneered and melamine Leaflets. Annual Reports. Activities: bedroom furniture Gas water heaters. Veneered and melamine children’s bedroom furniture Upholstered sofas.

54 Commercial TALLERES ROCA LKS CDEE LKS INGENIERIA LKS TASACIONES Equipment Polígono Industrial La General Arrando, 40-3º Pº José Mª Pol. Basabe, Edificio F FAGOR Quintana 28010 Madrid Arizmendiarrieta, 5 20550 Aretxabaleta INDUSTRIAL 08514 San Juliá de Tel.: 34 913 191 299 20500 Mondragón (Gipuzkoa) Vilatorta Fax: 34 913 198 102 (Gipuzkoa) Tel.: 943 712 100 Santxolopetegui, 22 Barcelona ENGINEERING AND E-mail: Tel.: 34 943 712 488 Fax: 943 797 735 Aptdo. 17 Tel.: 34 938 122 790 CAPITAL GOODS [email protected] Fax: 34 943 793 878 E-mail: tasaciones@ 20560 Oñati AIC, LKS, S.Coop have a E-mail: [email protected] lksingenieria.es (Gipuzkoa) Activities: 73% holding. www.lksingieneria.mcc.es www.lks.es Tel.: 34 943 718 030 Manufacture and sale of Automation and Control LKS Ingenieria has a Fax: 34 943 718 181 machinery and accessories Activities: Activities: 90% holding. E-mail: for the catering industry. Engineering Engineering consultancy. [email protected] FAGOR and consultancy. Industrial design. Activities: www.fagorindustrial.com AUTOMATION Civil engineering. Building. Property valuation. Bº San Andrés s/n LKS IAMM Property advice. Activities: Apdo. 144 Almda. Doctor Areilza, LKS INTELCOM Property management. 300 to 3,000 dishes/hour 20500 Mondragón 56 -1º Centro Polígono Basabe dishwashers. (Gipuzkoa) 48010 Bilbao FO, 2ª p. LKS STUDIO Glass washers. 7-10-14-25- Tel.: 34 943 719 200 Tel.: 944 702 080 20550 Aretxabaleta Almagro, 15 - 5ª planta 50 kg. washing machines. Fax: 34 943 791 712 Fax: 944 701 107 (Gipuzkoa) 28010 Madrid (Madrid) Ranges. Brat pans. E-mail: info@ E-mail: Tel.: 34 943 712 451 Tel.: 917 022 474 Convection and combi faborautomation.es [email protected] Fax: 34 943 712 351 Fax: 917 022 475 steamers (gas and electric). www.fagorautomation.com Fryers. Fry-tops. LKS has a 60% holding. E-mail: intelcom@ E-mail: [email protected] Activities: lksingenieria.es LKS Ingenieria and AIC Commercial refrigeration. Activities: Numerical control system LKS Ingenieria, MSI and have a 60% holding. Market research. (CNC). Digital readouts. AIC have a 100% FAGOFRI Activities: Linear and rotary holding. Ctra. Córdoba-Málaga SEI Building project transducers. Feed and km. 8 Activities: management. headstock regulators. Le Forum 14900 Lucena Engineering, Feed and headstock motors. 64116 Bayonne CEDEX (Córdoba) (Francia) Telecommunications. INDISER Tel.: 34 956 516 179 Tel.: 33 559 580 000 Plaza Alférez Fax: 34 957 515 621 Fax: 33 559 580 199 EDE INGENIEROS Engineering Provisional, 3 entreplanta Fagor Industrial has a E-mail: sei@eureka. Parque empresarial Inbisa and 26001 Logroño 51% holding. archimedia.fr Edificio C. Consultancy (La Rioja) Activities: MSI and AIC have a Polígono Aurrera M8 Tel.: 941 221 318 Refrigeration equipment. LKS 100% holding. 48510 Trapagarán Fax: 941 226 558 (Vizcaya) E-mail: Pº José Mª Activities: LKS Ingeniería has a 70% [email protected] KIDE Arizmendiarrieta, 5 Computing and software holding LKS Ingenieria has a Pol. Gardotza, s/n 20500 Mondragón development. 100% holding. 48710 Berriatua (Gipuzkoa) Activities: (Bizkaia) Tel.: 34 943 770 335 I3S Consultancy and energy Activities: Tel.: 34 946 833 510 Fax: 34 943 771 012 Plaza del Museo,1-3º supplies, Cogeneration, Winery project Fax: 34 946 833 133 E-mail: 48009 Bilbao Installation and process engineering. E-mail: [email protected] Tel.: 34 944 241 993 engineering. [email protected] Fax: 34 944 238 348 MSI Activities: MSI, MCC MACLA MONDRAGON Activities: Consultancy: Inversiones and Plaza de SISTEMAS DE Insulated panels Management Advice. AIC have a 51% Escabazábal, 8-6º INFORMACION and doors for coldrooms, Specific solutions. Training holding. 31600 Burlada (Navarra) cold stores and miniboxes. in Strategy, Quality and Ama kandida, 21 (Denac) Tel.: 34 948 363 456 Continuous Improvement, Activities: 20140 Andoain Fax: 34 948 136 694 Marketing, Organisation Consultancy and sale (Gipuzkoa) LKS Ingeniería has a and Human Resources, of computer services. Tel.: 34 943 594 400 46% holding. Industrial Engineering Fax: 34 943 590 536 and Logistics, Economic- Activities: E-mail: Financial matters. Civil engineering. [email protected] Account auditing. Construction engineering [email protected] Telecommunications Town planning advice Activities: engineering. Environmental advice. Computer systems and services.

55 List of MCC Companies

ONDOAN MONDRAGON MATRICI SISTEMAS GUILLET MONDRAGON Parque Tecnológico CONET Políg. Indust. Igeltzera Rechbergstrasse, 29 ASSEMBLY Edif. 101 módulo C Iturroz, 21 bajo Igeltzera, 8 71127 Gaüfelden, FRANCIA 48170 Zamudio 20500 Mondragón 48610 Urduliz Alemania Site d’Orange (Bizkaia) (Gipuzkoa) (Bizkaia) Tel.: 49 703 297 9621 Parc d’Activités Les Tel.: 944 522 313 Tel.: 943 712 727 Tel.: 34 944 030 626 Fax: 49 703 297 9621 Pradines MACHINE Fax: 944 521 047 Fax: 943 711 750 Fax: 34 944 030 627 1376, R. N. 7 route de TOOLS Activities: E-mail: [email protected] E-mail: Lyon Activities: Design and manufacture of 84100 Orange Machine Tools Delegación en Gipuzkoa: [email protected] Sheet metal assembly transfer and peripheral Tel.: 33 490 111 660 (Cutting) Polígono Basabe, F05 www.conetion.com and welding systems. systems for presses. 20550 Aretxabaleta www.krisol.com Fax: 33 490 511 887 orange@mondragon- DANOBAT (Gipuzkoa) AIC has a 62% holding FAGOR SISTEMAS Tel.: 943 771 587 and MCC Desarollo a assembly.com Arriaga kalea, 21 Forming Polígono Industrial Fax: 943 771 684 38% holding. Fagor Sistemas has a Apdo. 28 machinery Bainetxe, Pab. 5-A E-mail: aretxabaleta 99% holding. E-20870 Elgoibar 20550 Aretxabaleta @ondoan.com Activities: AURRENAK (Gipuzkoa) Tel.: 34 943 712 080 Site de Compiègne Connectivity and content Vitorialanda 15 Tel.: 34 943 748 044 Activities: Fax: 34 943 712 210 84. rue des Longues services. Ali - Gobeo Fax: 34 943 743 138 Design and development of: E-mail: info@ Rayes 01010 Vitoria E-mail: Engineering projects and site mondragon- 60610 La Croix Saint Tel.: 34 945 244 850 [email protected] management, carrying out assembly.com Ouen Forming Fax: 34 945 246 912 www.danobat.com and maintenance of general Tel.: 33 344 915 200 and Assembly E-mail: Activities: installations, emergency and Fax: 33 344 910 025 Activities: [email protected] Automatic assembly self-protection plans and BATZ compiegne@mondragon- Grinding machines: CNC, systems. turnkey systems. TROQUELERIA Activities: assembly.com cylindrical, exteriors and Robotics. Environmental Consultancy Bº Torrea 32 - 34 Tooling for different iron Activities: interiors, flat surfaces, and Advice Service. 48140 Igorre and aluminium casting bridge and special for the MONDRAGON Automatic assembly Workplace Risk Prevention (Bizkaia) technologies in the aeronautical sector. ASSEMBLY systems. Consultancy and Advice Tel.: 34 94 6315 707 automotive sector. Horizontal and vertical (Catalunya) Robotics. Service. Maintenance and Fax: 34 94 6315 566 sawing machine with E-mail: Ronda Industria 22-24 Repair of general FAGOR ONA-PRES storage systems. installations in industrial [email protected] ARRASATE 08210 Barberá del Lathes: CNC, lathe centres, Vallés (Barcelona) Pol. Industrial buildings and services. Bº San Andrés, 20 vertical. Activities: Tel.: 34 937 192 143 Ugaldeguren II Apdo. 18 Die manufacture. Fax: 34 937 187 018 Bº San Antolín, s/n ONDOAN 20500 Mondragón DANOMAR SERVICIOS E-mail: 48170 Zamudio MATRICI (Gipuzkoa) (Bizkaia) 3400 CLUJ Napoca - Parque Tecnológico j.bolea@mondragón- Polígono Ugaldeburu II Tel.: 34 943 719 999 Tel.: 34 944 523 808 ROMANIA B-dul Edif. 101 módulo C assembly.com 48170 Zamudio Fax: 34 943 799 677 Fax: 34 944 523 980 MunciiNr 14 48170 Zamudio Fagor Sistemas has a (Bizkaia) E-mail: fagorarrasate@ E-mail: PO.Box1404 (Bizkaia) 60% holding. Tel.: 34 946 002 020 fagorarrasate.com [email protected] Tel.:0040-64-415006 Tel.: 944 522 270 Fax: 34 944 522 225 www.fagorarrasate.mcc.es Activities: Fax.:0040-64-415047 Fax: 944 521 047 Automatic assembly Activities: Activities: Activities: Ondoan, S. Coop. has a Activities: systems. Hydraulic presses. 100% holding. Engineering, design and Presses and stamping Ancillary industry for manufacture of tooling, for systems. machine tools. Activities: MONDRAGON drawing and plate work, Strip processing systems. ASSEMBLY Installation maintenance NEWALL UK for car bodywork. Systems for continuous ALEMANIA management. manufacture of complex Ocean House, Newark Complete package projects, Winterspürer Strase 19 metal parts. Road integrated turnkey services D-78333 Stockach Welded tube and section Peterborough including overall design Tel.: 49 777 187 73-0 manufacturing systems. PE1 5UA, UK (concurrent engineering, Fax: 49 777 187 73-29 Transfer, progressive and Tel.: 44 (0) 1733 894 050 simulation, prototypes, solid E-mail: info@ conventional dies. Fax: 44 (0) 1733 892 040 and 3D design, mondragon-assembly.de manufacture, high speed Engineering and consulting. E-mail: [email protected] machining, assembly and Activities: www.newall-uk.com Automatic assembly fine tuning) and Activities: commissioning of tooling at systems. Grinding machines for the the client’s plant. Robotics. aerospace industry and retro-fitting.

56 OVERBECK GOITI DANOBAT-BIMATEC LATZ Distribution Group Konrad Adenauer Strasse Arriaga Kalea 1 Limburg Avda. de los Gudaris, s/n 27 Apdo. 80 Tel.: (49) 643 197 820 Apdo. 56 Distribution D-35745 Herborn, E-20870 Elgoibar Fax: (49) 643 171 102 20140 Andoain EROSMER Alemania (Gipuzkoa) [email protected] (Gipuzkoa) Bº San Agustín, s/n Tel.: 49 2772 801-0 Tel.: 34 943 748 023 www.bimatec.de Tel.: 34 943 592 512 EREIN COMERCIAL 48230 Elorrio (Bizkaia) Fax: 49 2772 801-153 Fax: 34 943 748 144 Fax: 34 943 591 391 Pol. Ibur Erreka, s/n Tel.: 34 946 211 211 Activities: E-mail: [email protected] E-mail: E-mail: Apdo. 242 Fax: 34 946 211 222 Milling machines. www.overbeck.de [email protected] [email protected] 20600 Eibar (Gipuzkoa) The Eroski Group has a www.goiti.com Tel.: 34 943 208 544 78,07% holding. Activities: Activities: Fax: 34 943 208 634 Activities: Cylindrical interior and Activities: Machinery for Standard HSS, HSSCo [email protected] combined interior/exterior CNC sheet metal punching Wood, Tooling and solid carbide drills. Retailing of consumer grinding machines. machines. and Fixtures Special HSS, HSSCo Activities: products in large stores. CNC punching machines and solid carbide tools. Marketing of food products D+S SISTEMAS with shears included. DOIKI to the catering trade and Agricultural-food Apraiz Kalea 1, Laser cutting machines. Pol. Ind. Goitondo 5 ORTZA collectives. Apdo. 199 Automatic press brakes and 48269 Mallabia Pol. Areta, s/n AUZO-LAGUN E-20870 Elgoibar flexible bending and (Bizkaia) 31620 Huarte-Pamplona EROSKI Uribarri Auzoa, 13 (Gipuzkoa) punching systems. Tel.: 34 943 171 600 (Navarra) Bº San Agustín, s/n 20500 Mondragón Tel.: 34 943 748 050 Punching tools. Fax: 34 943 174 273 Tel.: 34 948 330 438 48230 Elorrio (Bizkaia) (Gipuzkoa) Fax: 34 943 743 767 Combined punching E-mail: Fax: 34 948 330 002 Tel.: 34 946 211 211 Tel.: 34 943 794 611 E-mail: machine [email protected] E-mail: Fax: 34 946 211 222 Fax: 34 943 794 366 ds-sistemas@ Activities: [email protected] E-mail: E-mail: ds-sistemas.com LEALDE [email protected] [email protected] Dimensional verification Activities: www.ds-sistemas.com Barrio Kortazar s/n www.eroski.es tooling. High precision Machinery for wood. Activities: Apdo. 11 Activities: mechanics. Electronic, Equalising and sectioning Activities: Catering. Cooked dishes. E-48.288 Ispaster (Bizkaia) Special and transfer pneumatic and mechanical saws. Machining centres. Retailing in small and large Cleaning of buildings and Tel.: 34 946 844 004 machines. Flexible gauges. Machining fixtures. stores: Fruit and vegetables, premises. Fax: 34 946 844 130 machining lines. meat and cold meats, fish, Complete service for the E-mail: High speed horizontal EGURKO dairy products, groceries, health care sector. [email protected] machining centres. Basusta Bidea, 9 drinks, frozen food, sundries www.lealde.com Apdo. 25 and cleaning materials, COMISLAGUN ESTARTA Activities: 20750 Zumaia textiles, domestic appliances, Padre León, 9 Sigma Industrialdea Horizontal CNC lathes. (Gipuzkoa) leisure articles, do-it-yourself, Alaquas- Valencia Xixilion kalea, 2, Pab. 10 Lathes for fluid valves. Tel.: 34 943 860 100 sound and vision, Tel.: 34 961 988 016 Apdo. 147 Fax: 34 943 143 107 kitchenware, travel and Fax: 34 961 515 907 E-20870 Elgoibar SORALUCE E-mail: petrol. E-mail: [email protected] (Gipuzkoa) Bº Osintxu [email protected] Tel.: 34 943 743 705 Apartado 90 Activities: FORUM SPORT Auzo-Lagun has a 73.4% Fax: 34 943 741 758 E-20570 Bergara Machinery for wood. Bº Kortederra, s/n holding. 48340 Amorebieta E-mail: (Gipuzkoa) Edge veneering machines. Activities: [email protected] (Bizkaia) Tel.: 34 943 769 076 Profiling machines. Catering for groups. www.estarta.com Tel.: 34 946 300 094 Fax: 34 943 765 128 Combined veneering + Complete service for health Fax: 34 946 300 760 E-mail: profiling machines. care sector. Activities: E-mail: Construction of centreless [email protected] Sanding machines. www.soraluce.com [email protected] JANGARRIA grinding machines. The Eroski Group has a Activities: 52% holding. Katuarri, 20 Moving column milling Ansoain- Navarra centres. Fixed bed CNC Activities: Tel.: 34 948 140 192 milling machines. Shopping and Sports Fax: 34 948 131 892 Machining centres. Centres. Auzo-Lagun has a 100% Gantry machining centres holding. and milling machines. Activities: Catering for groups. Complete service for health care sector.

57 List of MCC Companies

BARRENETXE MULTIFOOD IKERLAN MIK Education and Okerra, 7 Bº Uribarri, 13 A RESEARCH, José María Uribarri Etorbidea, 3 Training Centres 48270 Markina (Bizkaia) 20500 Mondragón EDUCATION AND Arizmendiarrieta, 2 Apartado 79 Tel.: 34 946 168 143 (Guipúzcoa) Apdo. 146 20500 Mondragón ARIZMENDI TRAINING CENTRES Explot. Berriatua: Tel.: 34 943 711 960 20500 Mondragón (Gipuzkoa) Larrin Plaza, 1 Tel.: 34 946 139 157 Fax: 34 943 711 961 (Gipuzkoa) Tel.: 34 943 719 191 20550 Aretxabaleta Tel.: 34 943 771 200 Fax: 34 943 793 999 (Gipuzkoa) Explot. Etxeberria: Activities: Fax: 34 943 796 944 E-mail: Tel.: 943 793 132 Tel.: 34 946 166 173 Ready-prepared food. Research E-mail: [email protected] Fax: 943 797 922 E-mail: Centres [email protected] www.mik.es E-mail: [email protected] UNEKEL AOTEK www.ikerlan.es [email protected] Activities: Activities: Barriada de Berrio, s/n Barrio San Andrés s/n Activities: Business management Activities: Horticulture in greenhouses 48230 Elorrio (Bizkaia) Apartado 2 Contracted R&D projects for research centre. Education. and the open air. Tel.: 34 946 167 884 20500 Mondragón Fax: 34 946 167 886 Tel.: 34 943 039805 the development of new Fax: 34 943 719203 products or for the MTC CIM (AHIZKE) BEHI-ALDE Activities: [email protected] improvement of production MAIER TECHNOLOGY Avenida de Alava, 4 Olaeta-Aramaiona Breeding of rabbits. processes. CENTRE 20500 Mondragón (Alava) Activities: Mechatronics: electronics Pol. Ind. Arabieta (Gipuzkoa) Apdo. 44 (Mondragón) Automation and optics. and technical design and 48300 Gernika Tel.: 34 943 712 055 Tel.: 34 945 450 100 production systems. Fax: 34 943 712 181 Granja: 34 945 450 100 IDEKO (Bizkaia) Energy: rational use of Tel.: 34 946 259 265 E-mail: [email protected] Activities: Arriaga kalea, 2 energy, renewable energy. Fax: 34 946 259 258 www.cim-idiomas.com Apdo. 80 Milk. Livestock for breeding E-mail: Activities: and meat. 20870 Elgoibar KONIKER [email protected] Language training. (Gipuzkoa) Pol. Ind. Bainetxe 5ª Tel.: 34 943 748 000 Activities: Translation and interpreting GSR 20550 Aretxabaleta service. Uribe Auzoa, 13 Fax: 34 943 743 804 Tel.: 34 943 039 360 Research and development E-mail: in automotive assemblies 20500 Mondragón Fax. 34 943 039 369 ETEO [email protected] [email protected] and components made with (Guipúzcoa) ESCUELA UNIVERSITARIA Tel.: 34 943 712 164 [email protected] thermoplastics. Development Activities: ESTUDIOS EMPRESARIALES Fax: 34 943 712 165 www.ideko.es of new technologies. R&D in forming Larraña, 33 E-mail: Activities: and assembly. ORONA EIC 20560 Oñate [email protected] Development of and Polígono Lastaola, s/n (Gipuzkoa) innovation in machine tools Activities: LORTEK 20120, Hernani, Tel.: 34 943 781 311 and systems. Product Residential service Barrio La Granja s/n Guipúzcoa E-mail: development. Improvement management. 20240 Ordizia Tel.: 34 943 551 400 [email protected] of production processes. Tel.: 34 943 882 303 Fax: 34 943 550 047 Activities: MIBA Technical support. Technology monitoring. Activities: Activities: Training in business Ctra. Etxebarria, s/n Joining technologies. Lifts and elevators.. administration. 48270 Markina (Vizcaya) MODUTEK, S. COOP. ULMA PTC GOIERRI Tel.: 34 946 167 884 Edificio, 105 Granja Auzoa, s/n. Fax: 34 946 167 886 Bº Garibai, 28 Parque Tecnológico 20240 Ordizia Olaeta-Aramaiona Apartado 145 48170 Zamudio (Gipuzkoa) (Alava) 20560 Oñati, (Bizkaia) Tel.: 943 880 062 Granja: Guipúzcoa Tel.: 946 420 9601 Fax: 943 880 176 34 945 450 259 Tel.: 34 943 039 350 Fax: 946 420 9602 Fax: 34 943 039 341 E-mail: Activities: E-mail: [email protected] [email protected] Compound feeds. [email protected] Activities: Small agricultural machinery. Cikautxo has 6.6% Education. Fertilisers and seeds. holding, Maier a 26.7% Phytosanitary products. holding, Batz a 16.7% Veterinary service. holding and Fundación MCC a 50% holding. Activities: Automobile module engineering and development centre.

58 HUMANITIES MONE MCC INNOVACION International MCC MOSCU-CEI AND EDUCATION Santamarina s/n SUPPORT BODIES Pº José María Services Leninsky Prospekt, 113/1 SCIENCE FACULTY 20560 Oñate, Arizmendiarrieta, 5 Park Place, Office E-1001 AND INTERNATIONAL MCC INDIA 20540 Eskoriatza Guipúzcoa 20500 Mondragón Moscow, Russia 117918 1110, Eleventh Floor, (Gipuzkoa) Tel.: 34 943 717 026 SERVICES (Gipuzkoa) Tel.: +70 95 156 5307 International Trade Tel.: 34 943 714 157 Fax: 34 943 717 059 Tel.: 34 943 779 300 Fax: +70 95 156 5307 Tower Fax: 34 943 714 032 E-mail: [email protected] Fax: 34 943 796 632 E-mail: mcc_internacional Nehru Place, E-mail: www.mondragon.mcc.es @wanadoo.es Activities: Support Bodies New Delhi [email protected] Business School. Activities: 110019 - India Activities: www.huhezi.edu ATEGI Funding of technological Tel.: +9111 622 1964 Corporate office. Activities: OTALORA Iturriotz, 27 - 2º projects. Fax: +9111 623 1612 20500 Mondragón University Teacher Training Palacio Otalora E-mail: MCC USA (Gipuzkoa) College. Barrio Aozaraza s/n MCC NAVARRA [email protected] 1775 Pensylvania Tel.: 34 943 711 930 20550 Aretxabaleta Avda. Carlos III, 36-1º Avenue, N.W.10th Floor, Fax: 34 943 773 101 Activities: LEA-ARTIBAI (Gipuzkoa) Pamplona Washington, D.C. 20006 E-mail: [email protected] Corporate office. Avda. Jemein, 19 Tel.: 34 943 712 406 (Navarra) USA www.ategi.com 48270 Markina Fax: 34 943 712 338 Tel.: 34 943 421 942 Tel.: +1 202 463 7887 Fax: 34 943 421 943 MCC (Bizkaia) E-mail: Activities: INTERNACIONAL Fax: +1 202 861 4784 Tel.: 34 946 167 552 [email protected] MCC has a 25% E-mail: Purchasing portal. Arizmendiarrieta, 5 Fax: 34 946 166 674 holding. [email protected] Activities: 20500 Mondragón www.leartik.com FUNDACION MCC Co-operative and business Activities: (Gipuzkoa) Activities: Activities: training. Arizmendiarrieta, 5 Company promotion. Tel.: 34 943 779 300 Corporate office. Technical education. 20500 Mondragón Fax: 34 943 796 632 TXORIERRI (Gipuzkoa) MCC SUSTRAI E-mail: [email protected] MONDRAGON Tel.: 34 943 779 300 MONDRAGON POLITEKNIKA IKASTEGIA Arizmendiarrieta, 5 BEIJING Fax: 34 943 796 632 20500 Mondragón Activities: ESKOLA Untzaga Ibaia kalea, 1 Room 926, Golden E-mail: fundació[email protected] (Gipuzkoa) International business POLITEKNIKOA 48016 Derio (Bizkaia) Land Building Tel.: 34 943 77 93 00 promotion. C/Loramendi, 4 Tel.: 34 944 034 060 Activities: 32 Liang Ma Qiao Fax: 34 943 79 66 32 20500 Mondragón Fax: 34 944 034 061 Promotion of the social MCC MEXICO Road, Chaoyang (Gipuzkoa) District,100016, E-mail: economy. Activities: Horacio 1213, Tel.: 34 943 794 700 Beijing, P.R.China [email protected] Property management. Colonia Polanco, Fax: 34 943 791 536 Tel.: +8610 6464 3681 www.txorierri.net MCC C.P. 11550 México D.F. E-mail: [email protected] Fax: +8610 6464 3680 INVERSIONES México Activities: E-mail: Activities: Arizmendiarrieta, 5 Tel.: +52 55 5545 3930 Technical education. [email protected] Technical education. 20500 Mondragón Fax: +52 55 5531 5172 (Gipuzkoa) E-mail: Activities: MONDRAGON Tel.: 34 943 779 300 [email protected] Corporate office. UNIBERTSITATEA Fax: 34 943 796 632 Activities: C/Loramendi, 4 Activities: Corporate office. MONDRAGON 20500 Mondragón Company promotion. ZAGROS (Gipuzkoa) MCC Arizmendiarrieta, 5 Tel.: 34 943 794 700 MCC DESARROLLO MONDRAGON- 20500 Mondragón Fax: 34 943 791 536 Pº José María BRASIL (Gipuzkoa) E-mail: [email protected] Arizmendiarrieta, 5 Alameda Santos 2.335, Tel.: 34 943 779 354 Activities: 20500 Mondragón 7º andar, Cj.71 Fax: 34 943 796 632 University education. (Gipuzkoa) CEP 01419-002 E-mail: [email protected] Tel.: 34 943 779 300 Sao Paulo-SP-Brasil Activities: Fax: 34 943 796 632 Tel.: 55 11 3082 3336 Commercial and Industrial www.mondragon.mcc.es E-mail: services. MCC Inversiones and [email protected] Caja Laboral have a 23.75% holding. Activities: Corporate office. Activities: Company promotion.

59 Mondragón, 20 May 2004