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news Th eSwiss Banking Websit eIndex Q2 2009/557

Welcome to web index 557. To compile this survey we reviewed over 250 websites, using Sitemorse's automated website auditing (page content, templates and infrastructure) and benchmarking software to test and rank each website. This report presents a summary of the findings, and is produced in association with Lyris. This quarter' s To pSite www.privateclientbank.ch

Q2 /2009 Swiss Banking Index's top website, with the Index of 8.92 was Private Client whilst Adler & Co. Privatbank AG are up 213 places. came bottom scoring just 1.36. Gonet & Cie was the greatest faller, dropping 139 places and scoring 3.75. 63 sites failed accessibility A and AA on every page. The survey is available in the new format at: http://www.sitemorse.com/survey/report.html?rt=574

How it made it to the top

Overall 8.92/10 Function 10/10 Accessibility 6/10 Code quality 9/10 Performance 10/10 Email Not included Metadata 10/10 Analytics Not included Spelling Not included PDF 7/10 Front page loading Pass

The survey was completed on the 22nd June, in all we carried out 26,270,829 tests - testing function, checking compliance and measuring performance – reviewing the page content, code and delivery infrastructure. The Swiss Banking Websit e Index is conducted in association with:

www.lyris.com We run more tests, in Mos t Improved site more depth, more often Th eSurvey than anyone else. http://www.adlerbank.ch/ – up 213 places Our results are more Are you in the top 50 for quality, compliance accurate, more accessible and performance? and more useful than anyone else's, and our This table presents a summary of the full survey. A detailed breakdown of the findings by individual company is available by searching for the organisation name at www.sitemorse.com reports are published in more places, read by Position Company Index Last time Change more people and trusted 1 Private Client Bank 8.92 Same by more organisations 2 Rothschild Bank AG 8.74 31 than anyone else's. 3 PostFinance 8.59 105 102 4 BANCA GESFID 8.56 2 -2 5 Arzi Bank AG 8.48 61 6 Bank Zweiplus ag 8.38 4 -2 7 Ersparniskasse Speicher 8.27 5 -2 8 FAISAL () SA 8 15 7 9 M. M. Warburg Bank (Schweiz) AG 7.87 11 2 Who' sUp Who' sDown 10 Centrum Bank AG 7.84 12 2 11 LBBW (Schweiz) AG 7.74 10 -1 Company Position Index Change 12 AKB Privatbank Zürich AG 7.72 13 1 Adler & Co. Privatbank AG 21 7.44 +213 13 Lienhardt & Partner Privatbank Zürich AG 7.69 14 1 Standard Chartered Bank (Switzerland) SA 29 7.29 +196 14 HSBC Private Bank (Suisse) SA 7.62 16 2 Maerki Baumann & Co AG 106 5.51 +135 15 BGG, Banque Genevoise de Gestion 7.6 31 16 PostFinance 3 8.59 +102 15 Basellandschaftliche Kantonalbank 7.6 36 21 Bank Coop AG 51 6.82 +93 17 LGT Bank (Schweiz) AG 7.56 53 36 18 Zürcher Kantonalbank 7.54 27 9 Gonet & Cie 208 3.75 -139 19 Scobag Privatbank AG 7.47 21 2 Deutsche Bank (Suisse) SA 207 3.76 -135 20 Bantleon Bank AG 7.47 38 18 C.I.M. Banque 225 3.06 -134 21 Adler & Co. Privatbank AG 7.44 234 213 Union Bancaire Privée, UBP 245 1.81 -114 22 J&T Bank Schweiz AG 7.43 Same Deutsche Bank Private (Suisse) SA 168 4.53 -106 23 Anker Bank 7.4 20 -3 24 Bank-now AG 7.38 Same 25 Regiobank Solothurn AG 7.35 8 -17 25 Dominick Company AG 7.35 17 -8 Sitemors eIndex 27 Bank aek Genossenschaft 7.34 40 13 28 Lombard, Odier, Darier, Hentsch & Cie 7.3 47 19 The only benchmark you can really rely on 29 Standard Chartered Bank (Switzerland) SA 7.29 225 196 30 Banca dello Stato del Cantone Ticino 7.26 28 -2 If you've ever read the words 'Can't find page' or 'Page does not exist' you've encountered 31 Banque Cramer & Cie SA 7.25 18 -13 one of the billions of failures that plague the web. If you've ever thought, or worse still said, 32 Goldman Sachs Bank AG 7.21 46 14 'Don't look at our site just now, we're experiencing a few problems', then you've excused 33 VP Bank (Schweiz) AG 7.17 32 -1 34 Bank Sal. Oppenheim jr. & Cie. (Schweiz) AG 7.15 7 -27 one of those failures of your own. Fatwire provides 35 P&P Private Bank AG 7.15 34 -1 Sitemorse has the solution. A complete one-stop-shop for all web diagnostic reporting. It is ‘t‘he flexibility and the 36 Schaffhauser Kantonalbank 7.14 65 29 the combination of accurate information and simple reporting that sets us apart, and we call adaptability we need 37 Caisse d'Epargne d'Aubonne 7.13 Same it 'delivering web confidence'. Confidence that our clients' websites are functioning correctly, 38 Banque Du Bois AG 7.07 41 3 to integrate with many confidence that they meet accessibility standards, and confidence that they perform at peak 39 Skandifinanz Bank AG 7.05 58 19 40 Liechtensteinische Landesbank (Schweiz) AG 7.04 35 -5 levels for all visitors. other applications and Sitemorse tag audit 41 Sparkasse Trogen 7.03 44 3 provides up-to-the ‘s‘ ervice will help ensure Web confidence is what we ultimately sell to our clients, and the technology behind our 42 cashgate AG 6.98 54 12 43 La Roche & Co Banquiers 6.97 9 -34 the accuracy of our service is world class. Our unique software tests the function of websites, checks compliance minute information and measures performance, accurately identifying vulnerabilities such as code, templates, 44 6.92 48 4 web marketing data infrastructure and third party dependencies. ’’ 45 Petercam Private Bank 6.9 49 4 46 Hyposwiss Private Bank 6.87 25 -21 ’’ In fact, hundreds of tests are performed per web page. It is simply not practical, or cost 46 Burgerliche Ersparniskasse Bern 6.87 77 31 effective, to manually check every page. What might take hundreds, or even thousands of 48 ING Bank (Suisse) SA 6.86 56 8 hours to do manually, we do in seconds – and provide a tailored report that makes it fast Aeropuertos Españoles 50 Banque de Commerce et de Placements SA 6.84 39 -10 and easy for executives, managers or technical staff to prioritise corrective action. y Navigación Aérea 50 Pictet et Cie 6.84 121 72

2 3 To pTen sites by test The British Museum All too often, the spend on websites seems to be focused on SEO, site advertising and email Donna McNicholas campaigns, all designed to deliver traffic – vital, of course, for a successful site. [email protected] optimises online But what about customer experience on arriving at the site? We offer hundreds of tests, +44 20 7630 2960 checks and measures to protect your online investment . . . and your brand. www.lyris.com marketing with Function Performance Function checks include broken links, missing Tests the speed of the overall website access documents and images. and individual page load times. Lyris HQ 1 Private Client Bank 1 Private Client Bank 2 Rothschild Bank AG 2 Rothschild Bank AG 3 PostFinance 3 Arzi Bank AG British Museum Company Ltd. began life as a publishing house and is now responsible for 4 BANCA GESFID 4 Ersparniskasse Speicher operating the museum’s retail wing and online shop, as well as overseeing its wholesale 5 Arzi Bank AG 5 FAISAL PRIVATE BANK (Switzerland) SA commerce, production of replicas of objects in the collection and licensing of the museum 6 Bank Zweiplus ag 6 M. M. Warburg Bank (Schweiz) AG brand and logo. 7 Ersparniskasse Speicher 7 LBBW (Schweiz) AG 8 FAISAL PRIVATE BANK (Switzerland) SA 8 AKB Privatbank Zürich AG Business challenge 9 M. M. Warburg Bank (Schweiz) AG 9 Lienhardt & Partner Privatbank Zürich AG British Museum Company Ltd. continued to grow frustrated with its online marketing solution 10 Centrum Bank AG 10 HSBC Private Bank (Suisse) SA as it could not perform many basic functions. With the goal of growing its online and retail business while maximising limited internal resources, British Museum Company Ltd. began Metadata Accessibility a search for an online marketing solution that would better allow them to both send Essential for SEO and bookmarking, Metadata Checks for A, AA accessibility, HTML and testing checks for page titles and descriptions. legal compliance. email updates and then track and analyse results and customer behaviour. Additionally, the organisation wanted to benefit from the cost savings of having a software-as-a-service 1 Private Client Bank 1 Banque Bauer (Suisse) SA 2 Rothschild Bank AG 2 Dominick Company AG resource to alleviate the burden of a dedicated, full-time resource to manage their email 3 BANCA GESFID 3 Private Client Bank marketing software on-site. 4 Bank Zweiplus ag 4 Rothschild Bank AG 5 Basellandschaftliche Kantonalbank 5 PostFinance The solution we 6 BGG, Banque Genevoise de Gestion 6 BANCA GESFID 7 Bank aek Genossenschaft 7 Arzi Bank AG us‘e‘ d previously left us 8 Banca dello Stato del Cantone Ticino 8 Bank Zweiplus ag feeling frustrated as it 9 Schaffhauser Kantonalbank 9 Centrum Bank AG 10 Banque de Commerce et de Placements SA 10 BGG, Banque Genevoise de Gestion could not perform a lot of basic functions. However, Lyris HQ’s Bo ttom Twent y integrated email marketing and Web "But we’ve been told we don’t Company Index analytics platform will 2.95 have any problems." Banque Thaler SA 2.93 It's not in a supplier's best interest allow us to better Israel Discount Bank (Switzerland) SA 2.85 to agree if there are problems . . . segment lists, improve Solution Arab Bank (Switzerland) 2.84 and how many times have you targeting, increase the British Museum Company Ltd. chose Lyris HQ to deliver a robust integrated marketing UNITED MIZRAHI BANK (Schweiz) AG 2.81 experienced problems on a website? solution to meet their evolving needs. Lyris HQ’s integrated email and Web analytics platform 2.78 Here are the 3 main reasons why web - number of emails sent Banca del Sempione 2.68 will help British Museum Company Ltd. greatly improve the tracking and targeting of its sites are not doing as well as perhaps and enable us to Vorarlberger Landes 2.64 customers and will simultaneously deliver significant cost benefits. some would like you to believe: Banque Franck, Galland & Cie SA 2.55 integrate our Benefits Mercantil Bank (Schweiz) AG 2.55 12% campaigns with Merrill Lynch Bank (Suisse) SA 2.54 with unavoidable Lyris HQ will enable British Museum Company Ltd. to: internal failures BANCA ARNER SA 2.29 analytics to improve J Integrate email campaigns with Web analytics for more advanced customer intelligence JPMorgan Chase Bank, Zurich 2.21 customer intelligence J Improve segmentation of email lists They have saved us Hypo Landesbank Vorarlberg 2.21 J Improve the targeting of campaigns to customers Bank in Zuzwil 2.19 62% and ROI. ‘‘ literally hundreds pages not J Increase the volume of emails sent NPB Neue Privat Bank AG 2.09 thoroughly of hours Royal Bank of Canada (Suisse) 1.94 tested ’’ Opportunity Union Bancaire Privée, UBP 1.81 In addition to maximising the improved segmentation and targeting elements of Lyris HQ, EFG Bank European Financial Group SA 1.67 26% ’’ contain failing 3rd party British Museum Company Ltd. is looking forward to leveraging the platform to increase its Banque Cantonale du Jura 1.36 dependencies benchmarking against other online museum retailers.

4 5 Business cannot afford Website quality is Franco Rossi ‘‘ President email failure Phone: +1 905 883 4952 a key component and [email protected] especially from issues such as out-of-disk-space www.privatebanking.com or provider problems. critical driver of economic

Are you 100% email confident? – because email has become an essential performance communications platform for everyone in business – not least, for sales and recruitment enquiries or investor and media requests, but more importantly, for minute by minute “Website quality is a key component an’d ’critical driver of organisation wide communications. Your website accurately reflects this trend and relys economic performance that conveys a consistent customer on email to offer visitors the ability to conect with you organisation. experience that clients and prospects associate to your Failing email is one of the most frustrating issues to the outside world – and more specifically, your customers. Without a fully functioning email system, emails might arrive late, may end services and brand” up in the wrong place, or even never reach your organisation al all. Franco Rossi, President and Founder of privatebanking.com

You may be able to cope with your website being out of action for short periods of time, but About privatebanking.com can you say the same of your email system. Privatebanking.com provides lead generation, branding and global reach to financial service Sitemorse offers a continuously monitored inventory of email addresses, both internal and providers. The site also offers the first social network platform exclusively aimed at the needs those on your website, We will alert you to issues, minimising your downtime and your of high net worth individuals, bankers and financial service providers. exposure to third party failure. Consider for a moment these important questions With roughly 700,000 unique visitors each month privatebanking.com is the world’s leading Are all your address currently valid (has someone left) J internet platform focused on and Wealth Management. We facilitate the search How confident are you of the performance, and availability of your provider? J for financial service providers, generate leads and help our subscribers with building visibility Are your website forms working? J and strong brand recognition. J Email address on PDF’s – are they correct still? J Are you out of space with your provider? J How do you monitor all domains?

The Sitemorse email module can quickly locate email faults, what ever the cause – even down to the line in the code or the faulty server. We then report the results in a detailed and non technical way, giving you the confidence to tackle your IT/Service provider with the specific detail needed to resolve the issue immediately.

ROI within trial period ‘‘ together with 32% page performance improvement The place to start is with a complete inventory of all the email address on your website – even Privatebanking.com’s Bankers’ Network is an online community and marketplace that caters ’’ those contained within PDF’s. And if you are consolidating domains or merging organisations, to the needs of high net worth individuals, bankers and financial service professionals. The aim we can give you exact details of what emails exist within your system, where they are, and what of the platform is to foster business development, career building and opportunities in all areas issues (if any) you may have. This valuable information will allow you to quickly and efficiently related to the global private banking, investments and wealth management industry. update your system ensuring 100% confidence in your essential email communications.

6 7 Company Rank Company Rank Overall Overall Th eFul lSurvey Caisse d'Epargne Riviera 82 MediBank 91 cashgate AG 42 MeesPierson Private Bank 155 Centrum Bank AG 10 Mercantil Bank (Schweiz) AG 237 Company Rank Company Rank Clientis AG 134 Merrill Lynch Bank (Suisse) SA 238 Overall Overall Commerzbank (Schweiz) AG 195 Merrill Lynch Capital Markets AG 211 Aabar Investments PJSC 181 Banque Algérienne du Commerce Cornèr Banca SA 104 133 AAM Privatbank AG 145 Extérieur SA 126 Crédit Agricole Financements (Suisse) SA 222 Mirabaud & Cie 218 Aargauische Kantonalbank 233 Banque Audi (Suisse) SA 223 Credit Europe Bank (Suisse) SA 205 Mitsubishi UFJ Wealth Management Bank 84 ABN Amro Bank (Schweiz) 214 Banque Bauer (Suisse) SA 78 109 Mizuho Bank (Schweiz) AG 69 Adler & Co. Privatbank AG 21 Banque Bonhôte & Cie SA 170 Banque Cantonale de Fribourg 70 DC Bank 96 Neue Aargauer Bank 176 AEK BANK 1826 82 Banque Cantonale de Genève 55 Deka(Swiss) Privatbank AG 66 Neue Bank AG 88 AKB Privatbank Zürich AG 12 Banque Cantonale du Jura 247 Deutsche Bank (Suisse) SA 207 Nidwaldner Kantonalbank 178 Alpha RHEINTAL Bank AG 107 Banque Cantonale du Valais 225 Deutsche Bank Private Wealth Nomura Bank (Schweiz) AG 153 Alternative Bank ABS 188 Banque Cantonale Neuchâteloise 145 Management (Suisse) SA 168 Nordea Bank S.A., Luxemburg 119 American Express Bank (Switzerland) SA 165 Banque Cantonale Vaudoise 58 Dexia Privatbank (Schweiz) AG 122 Nordkap Bank AG 65 Anker Bank 23 Banque Cramer & Cie SA 31 Dominick Company AG 25 NPB Neue Privat Bank AG 243 AP ANLAGE & PRIVATBANK AG 158 Banque de Commerce et de Dresdner Bank (Schweiz) AG 59 NZB Neue Zürcher Bank AG 210 Appenzeller Kantonalbank 44 Placements SA 49 DZ PRIVATBANK (Schweiz) AG 130 Obwaldner Kantonalbank 209 Arab Bank (Switzerland) 231 Banque de Dépôts et de Gestion 99 E. Gutzwiller & Cie. Banquiers 89 P&P Private Bank AG 35 ARVEST Privatbank AG 121 Banque Du Bois AG 38 EFG Bank European Financial Group SA 246 Petercam Private Bank 45 Arzi Bank AG 5 Banque Franck, Galland & Cie SA 236 Entris Banking AG 103 Pictet et Cie 49 Atlantic Vermögensverwaltungsbank 189 BANQUE HERITAGE 219 Ersparniskasse Affoltern i.E. AG 136 PKB PRIVATBANK SA 61 AXA Banque 204 Banque Jacob Safra (Suisse) SA 124 Ersparniskasse Rüeggisberg 79 PostFinance 3 Baloise Bank SoBa 180 BANQUE MORVAL 200 Ersparniskasse Speicher 7 Privatbank Bellerive AG 212 BANCA ARNER SA 239 Banque Pasche SA 57 FAISAL PRIVATE BANK (Switzerland) SA 8 Privatbank IHAG Zürich AG 140 Banca Commerciale Lugano 163 Banque Piguet & Cie SA 128 Falcon Private Bank 118 Privatbank Von Graffenried AG 56 BANCA CREDINVEST SA 123 Banque Privée Edmond de Rothschild SA 120 FIDEURAM Bank (Suisse) SA 110 Private Client Bank 1 Banca del Sempione 234 Banque Privée Espirito Santo SA 164 Finter Bank Zürich 159 Raiffeisen Banken Gruppe 113 Banca dello Stato del Cantone Ticino 30 Banque Safdié SA 77 Fortis Banque (Suisse) S.A. 84 RBC Dexia 161 BANCA GESFID 4 Banque SCS Alliance SA 102 Freie Gemeinschaftsbank 216 RBS Coutts Bank AG 71 Banca Intermobiliare di Investimenti 184 Banque Syz & Co SA 99 GE Money Bank 149 Regiobank Solothurn AG 25 Banca Popolare di Sondrio (Suisse) SA 127 Banque Thaler SA 229 101 Reichmuth & Co 74 Banca Privata Edmond de Rothschild Bantleon Bank AG 20 Goldman Sachs Bank AG 32 Rosbank (Switzerland) SA 114 Lugano SA 143 Basellandschaftliche Kantonalbank 15 Gonet & Cie 208 Rothschild Bank AG 2 BANCA ZARATTINI & CO. SA 161 112 Graubündner Kantonalbank 200 Royal Bank of Canada (Suisse) 244 Bank aek Genossenschaft 27 Baumann & Cie. 142 GRB Glarner Regionalbank 75 Russische Kommerzial Bank AG 54 Bank am Bellevue 93 BBO Bank Brienz Oberhasli AG 95 Habib Bank AG Zurich 216 Saxo Bank (Switzerland) SA 108 BBVA (Suiza) SA 223 Bank CA St. Gallen AG 183 Hottinger & Compagnie 73 SB Saanen Bank AG 198 Bearbull Degroof Banque Privée SA 221 Bank CIC (Schweiz) AG 144 HSBC Private Bank (Suisse) SA 14 Schaffhauser Kantonalbank 36 BERENBERG BANK (SCHWEIZ) AG 147 Bank Coop AG 51 Hypo Landesbank Vorarlberg 241 Schroder & Co Bank AG 197 AG 187 Bank EEK AG 51 Hyposwiss Private Bank 46 Schwyzer Kantonalbank 68 Bernerland Bank AG 76 Bank EKI Genossenschaft 193 InCore Bank AG 227 Scobag Privatbank AG 19 Bezirks-Sparkasse Dielsdorf 213 Bank Frey & Co. AG 167 ING Bank (Suisse) SA 48 Sella Bank AG 203 Bezirkssparkasse Uster 136 Bank Hugo Kahn & Co. AG 190 Israel Discount Bank (Switzerland) SA 230 SG Private Banking (Suisse) SA 90 BGG, Banque Genevoise de Gestion 15 Bank in Zuzwil 242 J&T Bank Schweiz AG 22 SIX SIS AG 186 BHF-BANK (Schweiz) AG 152 Bank Julius Bär & Co. AG 117 JPMorgan Chase Bank, Zurich 240 Skandifinanz Bank AG 39 Biene - Bank im Rheintal Genossenschaft 135 Bank Leumi (Schweiz) AG 215 Kaiser Ritter Partner Privatbank AG 67 Société Générale 181 BIPIELLE Bank (Suisse) 111 Bank Linth LLB AG 148 KREDIETBANK (SUISSE) SA 194 Société Générale, Succursale de Zurich 166 BLOM BANK (Switzerland) SA 190 Bank Morgan Stanley AG 157 La Roche & Co Banquiers 43 Spar + Leihkasse Gürbetal 64 BNP Paribas (Suisse) SA 160 Bank Sal. Oppenheim jr. & Cie. LBBW (Schweiz) AG 11 Spar + Leihkasse Münsingen AG 156 Bordier & Cie 169 (Schweiz) AG 34 Leihkasse Stammheim 81 Spar + Leihkasse Steffisburg 115 BSI SA 202 Bank Sarasin & Cie AG 94 LGT Bank (Schweiz) AG 17 Spar- und Leihkasse Bucheggberg AG 206 Burgerliche Ersparniskasse Bern 46 Bank Sparhafen Zürich AG 105 Liechtensteinische Landesbank Spar- und Leihkasse Frutigen 98 BZ Bank Aktiengesellschaft 124 Bank Thalwil 53 (Schweiz) AG 40 Spar- und Leihkasse Riggisberg 132 C.I.M. Banque 225 Bank Thur 150 Lienhardt & Partner Privatbank Zürich AG 13 Spar- und Leihkasse Wynigen 92 Caisse d'Epargne d'Aubonne 37 Bank Vontobel AG 171 Lloyds TSB Bank plc. 185 Sparkasse Engelberg 62 Caisse d'Epargne de Cossonay Bank Zweiplus ag 6 société coopérative 139 Lombard, Odier, Darier, Hentsch & Cie 28 Sparkasse Schwyz 131 Bank-now AG 24 Caisse d'Epargne de Siviriez 80 AG 173 Sparkasse Trogen 41 Bankhaus Jungholz 115 Caisse d'épargne de Vuisternens- M. M. Warburg Bank (Schweiz) AG 9 St. Galler Kantonalbank 72 BankMed (Suisse) SA 175 devant- Romont 220 Maerki Baumann & Co AG 106 Standard Chartered Bank (Switzerland) SA 29

8 9 Company Rank Overall Svenska Handelsbanken SA, 195 Sitemors eIndex Bank 151 Swissregiobank 179 The only benchmark you can really rely on Sydbank (Schweiz) AG 140 If you've ever read the words 'Can't find page' or 'Page does not exist' you've encountered Thurgauer Kantonalbank 129 one of the billions of failures that plague the web. If you've ever thought, or worse still said, Trafina Privatbank AG 60 UBS 138 'Don't look at our site just now, we're experiencing a few problems', then you've excused Unicredit Group 174 one of those failures of your own. Union Bancaire Privée, UBP 245 Sitemorse has the solution. A complete one-stop-shop for all web diagnostic reporting. It is UNITED MIZRAHI BANK (Schweiz) AG 232 the combination of accurate information and simple reporting that sets us apart, and we call Urner Kantonalbank 228 it 'delivering web confidence'. Confidence that our clients' websites are functioning correctly, Vadian Bank AG 192 Valartis Bank AG 63 confidence that they meet accessibility standards, and confidence that they perform at peak Valiant Privatbank AG 87 levels for all visitors. Volksbank Bodensee AG 172 Web confidence is what we ultimately sell to our clients, and the technology behind our Vorarlberger Landes 235 service is world class. Our unique software tests the function of websites, checks compliance VP Bank (Schweiz) AG 33 and measures performance, accurately identifying vulnerabilities such as code, templates, VZ Depotbank AG 199 infrastructure and third party dependencies. Wegelin & Co. Privatbankiers 177 ZLB Zürcher Landbank 96 In our reporting – and in line with the traffic symbol metaphor – we have adopted the 153 universal colour coding of red, amber and green to identify the degree of the problems Zürcher Kantonalbank 18 found. This is a very simple and yet highly effective way to instantly identify the state of Zurich Switzerland 84 play at any given point in time. We report our findings at three levels:

Excluded Sites Compromised Banca Aletti & C. (Suisse) SA Urgent attention required Banca Euromobiliare (Suisse) SA Impaired Bank für Tirol und Vorarlberg Aktiengesellschaft Prioritise repair programme Bank Hapoalim (Switzerland) Ltd Satisfactory Banque Baring Brothers Sturdza SA Continuous monitoring advisable Banque de Crédit et de Dépôts s.a. Banque de Patrimoines Privés Genève BPG SA You wouldn’t drive through a red light, so why would you operate a website that is Banque Privée BCP (Suisse) SA compromised? When you receive one of these ratings on a Sitemorse report, you know Barclays Bank (Suisse) SA exactly where you are, and more importantly – how to fix any issues that have arisen. Caisse d'Epargne de Nyon société coopérative Citibank (Switzerland) Clariden Leu AG Crédit Agricole (Suisse) SA Credito Privato Commerciale SA F. van Lanschot Bankiers (Schweiz) AG FIBI Bank (Schweiz) AG HSBC Guyerzeller Bank AG Hypothekarbank Lenzburg Investec Bank (Switzerland) AG Jyske Bank (Schweiz) Landolt & Cie, banquiers LB (Swiss) Privatbank AG Mourgue d'Algue & Cie NBAD Private Bank (Suisse) SA NBK Banque Privée (Suisse) SA Obersimmentalische Volksbank Rahn & Bodmer RAS Private Bank (Suisse) SA Rüd, Blass & Cie AG Bankgeschäft Skandinaviska Enskilda Banken SA, Società Bancaria Ticinese State Street Bank GmbH, WIR Bank

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