Moto G9 Power Iii
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User Guide © 2021 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the property of their respective owners. Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this help content, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Some images in help content are examples only. You can also read this help on your phone at Settings > Help. moto g9 power iii Contents Set up phone 1 About your hardware 1 Insert and remove SIM and SD cards 3 Copy data from old phone 5 Set up voicemail 7 Set up email 7 Prepare for emergencies 9 Make it yours 10 Learn the basics 11 About your home screen 11 About your lock screen 11 New to Android? 13 If this is your first smartphone 13 If you had an iPhone 14 About your Google account 15 Status bar icons 16 Phone terms you should know 20 Get around on your phone 22 Learn gestures 22 Move between apps and screens 23 Use quick settings 24 Turn screen off and on 26 Adjust volumes 27 Frequently used tools 29 Turn flashlight on and off 29 Take screenshots 29 Control phone with your voice 30 Get directions to a location 31 Use clock and weather widget 32 Manage time spent on your phone 34 Work with text 37 Use onscreen keyboard 37 Cut, copy, paste text 38 Use voice typing 39 Fill in forms automatically 39 Personalize your phone 40 Home screen 40 Change wallpaper 40 Customize your Favorites tray 40 moto g9 power iv Add widgets, shortcuts, or folders 40 Remove widgets, shortcuts, or folders 43 Remake your home screen with launchers 43 Lock screen 44 Use a screen saver 44 Sounds 45 Set ringtones 45 Enhance sound 46 Avoid interruptions with Do Not Disturb 47 Stop phone from speaking 50 Other sound settings 52 Silence “Hello Moto” during power up 52 Turn off charging sounds 52 Apps 53 About your apps 53 View two apps on screen 57 View notifications 58 About Moto experiences 60 Enhance your gaming 61 Manage your apps 64 Install or update apps 64 Manage or delete apps 66 Protect against harmful apps 68 Search and browse 70 Search the web 70 Search your phone 72 Browse websites 73 Text messaging 75 About text and multimedia messages 75 Read, send, manage text messages 75 Add attachments 78 Save attachments from text message 78 Turn group messaging on or off 79 Change default messaging app 79 Control notifications for text messages 79 Change text message reply to incoming calls 80 Get text messages on your computer 80 Email 82 Read, send, manage emails 82 View email attachments 83 Preview inboxes from home screen 84 moto g9 power v Add email signature 84 Control email notifications 84 Calendar app 86 About the calendar 86 Find calendar events 86 Create and manage events 87 Control notifications for calendar events 87 Clock app 89 Set alarms 89 Use timer or stopwatch 89 Set date and time 90 Photos app 92 Share photos and videos 92 Upload photos and videos 92 Calls, contacts, voicemail 94 Phone calls 94 Answer calls 94 Make calls 95 During a call 96 Make video calls 98 Make conference calls 98 Block calls and texts 98 Turn call waiting on and off 99 View and delete call history 100 Make emergency call from locked phone 101 Contacts 103 Add contacts 103 Edit or delete contacts 104 Star your favorite contacts 105 Sort contacts 105 Share contacts 106 Voicemail 108 Use voicemail 108 Send all calls from contact to voicemail 109 Music 110 Listen to radio 110 Listen to music 111 Transfer music files 112 Connect a MIDI device 113 Battery 114 moto g9 power vi Charge phone 114 Extend battery life 114 Use Battery Saver mode 115 Show battery percentage in status bar 116 Storage 117 About storage options 117 Manage phone storage 117 Manage SD card 118 Find downloaded files 119 Recover recently deleted files 120 Upload music to cloud 120 Upload photos and videos 120 Scan documents and make copies 121 Network and internet 123 Connect to Wi‑Fi networks 123 Use Airplane mode 124 Control data usage 125 Share your internet connection 126 Connect to VPNs 128 Connected devices 130 Connect with Bluetooth™ 130 Connect with Wi-Fi Direct 132 Tap & pay with NFC 132 Share or receive with NFC 133 Cast screen or media to TV 134 Share files and links with nearby Android phones 135 Transfer files between phone and computer (USB) 137 Print from your phone 138 About wireless sharing 139 Other settings 142 Apps & notifications 142 Change app settings 142 Choose how apps notify you 143 Display 146 Adjust screen brightness 146 Adjust screen colors at night 146 Change display style 146 Use Dark theme 147 Show apps full screen 147 See Peek Display notifications 148 Change screen timeout 149 Stop automatic rotation 150 moto g9 power vii Choose color mode 150 Change font and display size 151 Set lock screen preferences 151 Adjust screenshot settings 152 Location 153 Use location services 153 Security 155 About security 155 Protect against harmful apps 156 Be ready to find a lost phone 156 Lock and unlock phone 157 Set screen lock 157 Adjust lock options 158 Unlock with trusted devices 159 Unlock with your face 160 Unlock at trusted places 161 Keep phone unlocked while it's on you 162 Use fingerprint security 162 Pin your screen 164 Lock SIM card 165 Accounts 166 Add or remove accounts 166 Change name & info in your Google account 167 Sync apps with your Google account 167 Control what info Google collects 168 Accessibility 170 Visual assistance 170 Hearing assistance 172 Dexterity assistance 174 Use accessibility shortcuts 175 System 176 Languages & input 176 Customize the keyboard 176 Use multiple languages 177 Open apps faster with Adaptive performance 178 Gestures 179 Customize Power button gesture 179 Change System navigation 179 Swipe fingerprint for notifications 179 Turn flashlight on and off 179 Twist phone to open camera 180 moto g9 power viii Back up phone 180 Users and guests 182 Share your phone 182 Add, modify, remove users 183 Add or delete guest 184 About phone 185 Record your IMEI number 185 Find legal and product information 185 Fix a problem 186 Hardware issues 186 Phone is slow or unstable 186 Phone feels warm or hot 186 Phone won't turn on 187 Phone restarts or crashes 187 Screen is frozen or won't respond 188 Screen displays wrong colors 189 SD card problems 189 Call and SIM issues 192 Problems making/receiving calls 192 Problems during calls 193 Battery issues 196 Charging problems 196 Battery drains too fast 196 Bluetooth, Wi-Fi, USB issues 198 Bluetooth problems 198 Wi-Fi problems 200 Can't transfer files or connect to computer 201 Account and sign-in issues 203 Forgot unlock code 203 Can't sign in to Google 203 Account sync issues 203 App issues 205 App or widget problems 205 Camera problems 206 Messaging problems 207 Gmail problems 209 Play Store problems 209 Maintenance procedures 210 Update Android software 210 Reset Wi-Fi, cellular data, and Bluetooth 210 moto g9 power ix Reset phone 211 Get more help 212 Set up phone 1 About your hardware Hardware diagram 1. Google Assistant button 2. Tray for SIM and SD card 3. Front camera (To learn more, read help in Camera app.) 4. Proximity sensor 5. Microphone 6. Earpiece 7. Headset jack 8. Volume up/down button 9. Power button Set up phone 2 1. Depth camera (To learn more, read help in Camera app.) 2. Main camera 3. LED flash 4. Macro camera 5. Fingerprint sensor 6. Microphone 7. USB-C port for charging, transferring files, sharing connection with tethered devices. 8. Speaker Care for your phone To clean the screen: • While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces. • If the screen gets drops of liquid on it, wipe it with a clean, dry cloth. To disinfect your phone: • It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen. • When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including the charging port, headphone jack, microphones and speakers. • Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and avoid spraying cleaners directly on the screen. Prevent water damage Mobile phones marketed as water repellent are not waterproof. Avoid prolonged exposure to water, and do not submerge in water. If your phone is exposed to water, dry your phone and ports with a soft, clean cloth. Water damage is not covered by your warranty. Set up phone 3 To prevent water damage to your phone: • Dry your phone and ports thoroughly with a soft, clean cloth.