FINAL__Bursa SR19 Mid Res
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Bursa Malaysia Sustainability Report 2019 ABOUT THIS REPORT This Sustainability Report 2019 marks our ninth report since 2011 to illustrate the progress of our sustainability journey. We began reporting on sustainability within our annual report in 2006. As part of our commitment to improve our reporting process each year, the report reflects our continuous efforts to streamline the way CREATING we communicate with our stakeholders by providing concise, relevant and useful OPPORTUNITIES, information to help meet their needs. GROWING VALUE Bursa Malaysia Berhad’s (Bursa Malaysia or the Exchange) Sustainability Report 2019 is published The minimalist cover design for our alongside our Integrated Annual Report 2019, which is Sustainability Report 2019 is intended available online. to convey a sense of clarity of purpose and focus for Bursa Malaysia. It is Reporting Standards also to showcase our iconic building This report has been prepared in accordance with at Bukit Kewangan which is situated the framework and guidance provided by the Global in the Central Business District of the Reporting Initiative (GRI) Standards: Core option, Kuala Lumpur City Centre. The rendition as in previous years. This report also meets the GRI principles for defining report content: symbolises stability, longevity, continuity for the Malaysian capital market and • Stakeholder Inclusiveness: Being responsive to strengths that we continue to drive stakeholder expectations and interests; towards our aspirations of always • Sustainability Context: Presenting performance in “Creating Opportunities, Growing Value”. the wider context of sustainability; • Materiality: Focusing on issues in which we can create the most impact, and which are of critical importance to our business and stakeholders; and • Completeness: Including all information that are of significant economic, environmental and social impact to enable stakeholders to assess our performance. Our GRI Content Index on pages 81 to 86 provides a full list of our GRI disclosures. TABLE OF CONTENTS The report content also adheres to Bursa Malaysia Securities Berhad Main Market Listing Requirements, and the criteria for the FTSE4Good Bursa Malaysia About This Report 01 (F4GBM) Index. Reporting Scope and Boundaries Letter from the Chief Executive Officer 02 This report covers the economic, environmental and social performance across all our entities and operations in Malaysia from 1 January to 31 December 2019, unless Performance Highlights 03 otherwise stated. About Bursa Malaysia 04 To better manage and communicate our sustainability agenda, we validated and updated our Material Matters in 2019, which are outlined on pages 72 to 75. All Material Driving Sustainable Matters and corresponding topic boundaries within the Value Creation 05 reporting period have been covered in this report. There were no significant changes to our operations and Enhancing Competitiveness 06 supply chain during the financial year. In this year’s report, we have restated our carbon emissions data for the past Ensuring Market 2 years (2018 and 2017) to include additional emission sources and to reflect the latest available emission Integrity and Stability 07 factors. We have also restated our total investment in employee development for the year 2018 to reflect the Fostering a actual utilisation amount. Responsible Marketplace 08 Assurance Leveraging on Technology The data included in this report has undergone a and Innovation rigorous review as part of the internal assurance process 09 conducted by our internal audit team and reviewed by Bursa Malaysia’s Audit Committee. The objective of this Building a High-Performance approach is to ensure accuracy and integrity of the data Organisation 10 disclosed. We aim to obtain external assurance of our Sustainability Report in the coming years. Creating Impact through Contact Us Community Investment 11 We welcome feedback and suggestions from our stakeholders on this report. Please provide any Assessment of comments or queries by contacting: Material Matters and Stakeholder Engagement 12 Emilia Tee Yoke Hoong Director, Sustainability GRI Content Index 13 11th Floor, Exchange Square Bukit Kewangan, 50200 Kuala Lumpur, Malaysia Tel: 03-2034 7335 Fax: 03-2072 0350 This report is available online at: Email: [email protected] https://bursa.listedcompany.com/iar_2019.html 02 LETTER FROM THE CHIEF EXECUTIVE OFFICER Dear Stakeholders, Bursa Malaysia plays a pivotal role in the Malaysian economy, facilitating growth and investment. This creates jobs, supports businesses, and generates wealth over time. Sustainability is crucial for this positive cycle to work. It ensures that the value created by the capital market is both lasting and inclusive for various stakeholders. Looking back on the year under review, there have been MARKET OVERVIEW both challenges and successes for the Malaysian capital market. Going into 2019, our focus was to strengthen the In 2019, both the global and domestic economies faced fundamentals that underpin our business and the capital headwinds. Geopolitical instability resulted in slower global market. We made progress in fostering sustainable business economic growth, lower corporate earnings by some of our practices in the marketplace through our roles as a market Public Listed Companies (PLCs), and subdued interest by operator and regulator. We are always mindful that we have investors. This naturally impacted the performance of the a responsibility to lead by example, embedding sustainable Malaysian capital market. practices across our own business and reporting on this transparently. Nonetheless, we remain committed to enhancing our competitiveness and building the long-term attractiveness While the details of our sustainability approach and of the Malaysian capital market. This year, we continued to performance are available in the chapters of this report, work towards improving the capital market ecosystem as well I would like to highlight some of the key challenges and as growing our product offering to meet investors’ evolving achievements from the year to our stakeholders. needs. Technology and innovation have been central to our approach in developing the market. For more detailed information on the capital market performance, please refer to pages 17 to 28 of this report, or our Integrated Annual Report 2019. BURSA MALAYSIA BERHAD 03 LETTER FROM THE CHIEF EXECUTIVE OFFICER A FOCUS ON EDUCATION WALKING THE TALK ON ANTI-CORRUPTION SEC Education is an area of focus for Bursa Malaysia. It is our Bursa Malaysia recognises that corruption erodes value. 02 primary approach in raising standards among PLCs and It has a very real cost to business and society. Sound anti- intermediaries. Education also helps to create awareness corruption measures enhance business competitiveness as and engage investors from various segments. well as the integrity and attractiveness of the capital market. We continued to help PLCs understand changes to the In line with the National Anti-Corruption Plan 2019-2023 Listing Requirements, as well as strengthen their practices (NACP) launched by the Prime Minister of Malaysia on 29 and disclosures. In 2019, our education or advocacy efforts January 2019 and the new corporate liability provision in for PLCs were attended by more than 3,000 participants, section 17A of the Malaysian Anti-Corruption Commission covering a number of topics, including anti-corruption and (MACC) Act 2009, we made key amendments to the Main climate action, which included the recommendations put Market and ACE Market Listing Requirements. Taking effect on forward by the Task Force on Climate-related Financial 1 June 2020, the amendments seek to strengthen PLCs’ Disclosures (TCFD). Both of these topics will be elaborated governance practices and ethical behaviour. They require further in this statement. PLCs to implement policies and procedures on anti- corruption and whistleblowing, to prevent corrupt practices. Another tool in our approach to education in the marketplace is BURSASUSTAIN. This is our online one-stop knowledge In 2019, complementing these changes, we organised portal for PLCs, investors and other stakeholders. It provides six awareness sessions on the new provision, which were an overview, guidance and updates on sustainability, attended by over 600 participants. The sessions, conducted Corporate Governance (CG) and responsible investment. in collaboration with the Securities Commission Malaysia We strived to deliver relevant and engaging content on (SC) and the MACC, were attended by directors, company BURSASUSTAIN. In 2019, we saw a 16% increase in secretaries and other practitioners from PLCs. The aim was average monthly page views. to strengthen institutional processes, and prevent, detect and manage bribery and corruption in all forms. We have also been focused on continuously growing our investor base, through various education initiatives and Strengthening our company’s own ethical framework, Bursa platforms. Various investor education initiatives were Malaysia established an internal Corporate Integrity Task implemented in 2019, which included enhancing our Force. This task force will spearhead initiatives to enhance BursaMKTPLC platform and launching the ‘Mirror, Learn & our anti-corruption framework and develop an Organisational Trade’, a first-of-its-kind virtual education programme. As a Anti-Corruption Plan (OACP). This includes a robust review result of the various efforts targeted at retail investors, we of our internal