7801/7858/D207 2/08 ONE TIME CHARGES (unless otherwise noted) Rates & Packages Connection Charges Equipment (lost/damaged/stolen/unreturned) Installation of Unwired or Prewired Home Replacement Digital Cable Box each $173.00 (one outlet including VCR, DVD, antenna A/B Woodbury Replacement Remote Control each $ 4.20 switch) - up to 150 feet from main cable line $ 46.95 Replacement Smart Card each $ 75.00 Non-Standard Connection priced individually Replacement Digital Video Recorder each $333.00 Additional outlet Replacement CableCARD each $ 55.35 - at time of primary installation per outlet $ 21.95 Wireless Keyboard each $ 29.95 - separate trip $ 46.95 IR Receiver each $ 19.95 Relocation of internal or external outlet each $ 46.95 SA VCR Commander each $ 9.95 Change of Service Fees Antenna A/B Switch each $ 9.95 The best television The fastest home Unlimited calling to the U.S., Service Call $ 46.95 Replacement Non-Digital Cable Box each $ 8.00 entertainment Internet access Puerto Rico & Canada Installation of Equipment – change of service or Closed Caption Device each $ 70.00 connection of VCR, DVD, antenna A/B switch or Closed Caption Device – home visit required $ 46.95 Other Charges ® Hourly Service Charge $ 46.95 Payment Processing Fee It’s Optimum, or it’s not. Restore Service Fee $ 1.99 (Customer Support assistance with phone payment) $ 5.00 Disconnect no charge Late Payment Fee $ 5.00 Returned Check Fee $ 20.00 In Person Non-Pay Collection Charge An exclusive way to express our gratitude! (for delinquent accounts) $ 46.95 Customers with all three Optimum® services are eligible for exclusive benefits with Optimum Rewards®! Get FREE weekly movie nights, opportunities to win once-in-a-lifetime Unique Experiences, special offers on select merchandise and services, plus discounted and pre-sale tickets to venues like Radio City Music Hall Manage your account online at the Optimum Account Center: optimum.com/account & Madison Square Garden. Customers may also qualify for the Optimum Rewards monthly discount. Visit optimumrewards.com/savings MONTHLY SERVICES (unless otherwise noted) Seasonal Sports on iO TV iO Games SM THE BEST TELEVISION ENTERTAINMENT! ® Arcade Pak, Casino Pak, Hits Pak, Logic Pak, ESPN Game Plan NBA League Pass tv ESPN Full Court MLS Direct Kick call for pricing Sesame Street Games, Variety Pak each $ 4.95 Award-winning iO TV gives you up to 360 all digital channels. Plus, ® ® SM & availability NHL Center Ice MLB Extra Innings – no longer offered to new customers HD is FREE with iO TV! Access over 40 HD channels. Enjoy On Demand Other Packages io Pay Per View Optimum programming and get exclusive local news, traffic and weather with News 12. optimum.com/iO PPV Special Events priced individually (includes everything in the Family Cable package Playboy TV (Adult) priced individually plus Encore, IFC and Starz) $ 62.00 Club Jenna (Adult) priced individually TV Guide (weekly guide) $ 3.99 See inside for complete listing of packages and options. iO Indian/South Asian* $ 14.95 On Demand (includes World Picks Hindi On Demand, TV Asia, ITV Gold, Zee TV) Free On Demand no charge *$24.95 for Broadcast Basic Customers Movies per movie $ 2.95 -$ 4.95 TV Japan $ 14.95 Shows and Specials priced individually ® Adult Movies priced individually Equipment/Other THE FASTEST HOME INTERNET ACCESS! Cable Box (digital or DVR) each $ 6.28 Play Per Day Games Cable Box/Remote Control (non-digital) no charge Asteroids Mega, Bumper, Centipede Mega, Remote Control (digital or DVR) each $ 0.22 Optimum Online monthly price Equipment/Installation one time charge Chainz, Go Chim Chim Go, Mahjongg, CableCARD each $ 2.00 nline With Broadcast Basic (or for non-cable customers) $ 49.95 * Mini Golf, Pile Up, Pool, Scrabble Scramble, Parental Control Device no charge Modem Included with Service No Additional Cost Speed Racer Pinball, Sudoku, Super Breakout, Premium or digital programming on With Family Cable and Above $ 44.95 PCI-NIC $ 9.95 Tom and Jerry Cheese Tag, Yahtzee each per day $ 1.95 additional outlet(s) per household $ 1.50 Additional Modem(s) each $ 44.95 ISA-NIC $ 9.95 ® PCMCIA Card $ 29.95 m o Add Optimum Online Boost to your Professional Installation $ 46.95 Rate & package information can also be found at optimum.com Optimum Online subscription: Visit our Optimum Store: 150 Crossways Park Drive West, Woodbury, NY Optimum Online Boost (price for customers with Optimum Voice) $ 9.95 optimum.com/online Write: Cablevision, 6 Corporate Center Drive, Melville, NY 11747 Optimum Online Boost Call: Customer Support 516-364-8400 Hearing Impaired 1-866-374-0081 (price for customers without Optimum Voice) $ 14.95 Optimum Online is up to 5x faster than DSL! optimu Optimum Online Boost is up to 10x faster than DSL! Put the power of Optimum to work for your business, too! Visit optimumbusiness.com to learn more. Speed comparison based on Optimum Online running at speeds of 15Mbps, Optimum Online Boost at 30Mbps and DSL at 3Mbps. Many factors affect speed. Actual speeds may vary and are not guaranteed. Minimum system requirements apply. Cable modem and hook-up required. Other restrictions may apply. * For as long as customer maintains Optimum Online service. Upon cancellation or termination, customer must return all Cablevision equipment or be subject to a non-return fee TERMS OF SERVICE of $50 for the Optimum Online free-to-use modem. I A subscription to Broadcast Basic is needed for all TV channels and packages. I Initial service and programming charges are billed from the date of connection. You A digital cable box is needed for all iO TV packages, premium channels, may see a partial month charge on your billing statement. This charge is for service On Demand, Pay Per View, DVR service, interactive services, and some Broadcast from the date a promotion ended or from the date of service connection through the Basic and Family Cable channels. A Scientific Atlanta digital cable box is needed to beginning of your next billing cycle. The start and end dates of your billing cycle are UNLIMITED CALLING TO THE receive Ch. 630 Caller ID on iO TV, Seasonal Sports packages, international listed in the Account Summary section of your bill. ® programming, Arcade Pak, Logic Pak, Sesame Street Games, Hits Pak and Play Per Day games. A subscription to an iO TV package or premium channel is needed in I Parental Control: All addressable and digital cable boxes are equipped with a feature U.S., PUERTO RICO & CANADA! that enables a temporary “lock out” of programming or Pay Per View/On Demand order to receive a digital cable box. A subscription to the primary premium channel ® is needed for Cinemax On Demand, HBO On Demand, Playboy TV On Demand and purchases at your option. Please refer to the Optimum Reference Guide or Optimum Voice monthly price Add Optimum Voice World Call to your Optimum Voice visit optimum.com/parentalcontrol. Showtime On Demand. A subscription to Family Cable is needed for iO Sports Pak, Unlimited local and long distance calling subscription and get worldwide calling, anytime, anywhere. Disney Channel On Demand and some Free On Demand (Ch. 502) selections. oice I Downgrades of cable service are offered at no charge within 30 days of a change in to the U.S., Puerto Rico & Canada $ 34.95 Optimum Voice World Call $ 19.95 rates or retiering of services. I The listed programs, packages, services, number of channels, content, format, rates Additional Optimum Voice line(s) and other aspects of Cablevision’s service are its current offerings and are subject to I Cablevision reserves the right to institute different rates and/or terms and conditions change or discontinuance at any time in accordance with applicable law. Products of service for promotional purposes. (up to 3 additional phone numbers) each $ 14.95 Equipment/Installation one time charge and services offered where available. m v I Equipment provided by Cablevision for service is the property of Cablevision and Premium Calling Features: No Additional Cost Voice Enabled Modem I Depending on where you live, some or all of your service and equipment rates, plus must be returned when service is changed or disconnected. In the event that any I Enhanced Voicemail I Anonymous Calling Included with Service† No Additional Cost certain additional charges, may be subject to state and local fees of 0-5.25% and equipment is lost, stolen, damaged, destroyed or not returned, Cablevision will an FCC user fee of 7¢ which will be added to your monthly bill. Other federal, state charge customer's account in accordance with fee structure outlined within. I Call Return (*69) I Busy Redial (*66) Battery Back-up $ 44.95 and local taxes may apply. I I I Optimum Rewards program members must maintain the required levels of iO TV, Call Forwarding VIP Ringing Maintain Current Phone Number $ 40.00 I All outside wiring must be performed by Cablevision and with Cablevision Optimum Online, and Optimum Voice in order to receive the Optimum Rewards I Call Waiting I Call Waiting with Caller ID Professional Installation $ 46.95 equipment. Inside wiring, including the connection of antenna A/B switches, monthly discount. Optimum Rewards program members will also receive an I I VCRs, DVDs, DVRs and home theater equipment not performed by Cablevision additional monthly savings on Optimum Online for subscribing to the Family Cable Three-Way Calling Anonymous Call Blocker and equipment purchased from sources other than Cablevision must meet our package or above. The Optimum Rewards discount cannot be combined with any optimu I Caller ID technical standards. Also includes Directory optimum.com/voice other promotional offer. I Caller ID Blocking (*67) Assistance (411) at no I An adult (18 years of age or older) member of the household must be present at additional cost.