Accelerating Digital Inclusion for People Experiencing Homelessness: A spotlight on San Francisco March 2020 Copyright © 2020 GSM Association Accelerating Digital Inclusion for People Experiencing Homelessness: A spotlight on San Francisco GSMA Digital Equity The GSMA represents the interests of mobile operators The GSMA Digital Equity Initiative works to accelerate worldwide, uniting more than 750 operators with almost digital solutions which enable greater equity and social 400 companies in the broader mobile ecosystem, including inclusion in high GDP markets. handset and device makers, software companies, equipment providers and internet companies, as well as organisations For more information, please contact us: in adjacent industry sectors. The GSMA also produces the Web: www.gsma.com/digitalequity industry-leading MWC events held annually in Barcelona, Twitter: @gsmam4d Los Angeles and Shanghai, as well as the Mobile 360 Series Email:
[email protected] of regional conferences. For more information, please visit the GSMA corporate website at www.gsma.com Follow the GSMA on Twitter: @GSMA ShelterTech is an award winning non-profit solving the biggest technology challenges faced by people experiencing homelessness. Lead author: Mia Ryan - Senior Market Engagement Manager, GSMA Digital Equity Initiative Acknowledgements: The GSMA Digital Equity Initiative would like to thank Janet Shulist for her significant contributions to this research, and the ShelterTech team for their ongoing thought-partnership. Special thanks also to Kristin Rosekrans for her valuable contributions to this report, and to the many organizations interviewed for having shared their perspectives, including: The Bridge at Main, Code Tenderloin, the Community Housing Partnership, the Department of Homelessness and Supportive Housing (DISH), the Homeless Advocacy Project, Larkin Street Youth Services, LavaMae, NeighborNest, the City of San Francisco and the Tenderloin Technology Lab.