REFRESHMENTREFRESHMENT

KEVINKEVIN HAVELOCKHAVELOCK && MICKMICK VANVAN -ETTINGERETTINGER

3030ththNovemberNovember 20162016 We make the best feel good in the world

Creating a more inclusive and sustainable world Engaged in large, attractive markets

Leaf Tea € 66bn+ market Ice Cream € 84bn+ market

RTD Tea € 54bn+ market Transforming in a Changing world

Core Premium WORLD Making Disrupted

Selling Disrupted Unlock Targeting Disrupted Growth and Occasions Channels ROIC

Connecting Disrupted

Enabled by Connected for Growth Stronger Business, delivering against Category role

REFRESHMENT ICE CREAM

Good growth contribution Increase Return on Invested Capital

+5.4% €40M +3.8% ROIC 15% +1.1% +4.2% Q1-Q3 2016 +300bps 2016 MAT

2013 2014 2015 Transforming our future for a connected world

Freshly Made Home Delivery Muslim Consumers On-going Connections

Content x1500/yr More from the Leaf Connected Cabinet Win Special Moments Purposeful

Brews Possibilities Accelerating future On-trend Brands and Innovation

Core Premiumise Occasions Channels Getting to the next level with agile ways of working Ice Cream: strong growth to win decisively

16 15.7%

14

580bps 12 310bps 710bps 900bps

10 9.9% (+ Nestle) 8

6 2008 2012 2016 End 2016 Improving our ROIC

Cash led mentality Strong and improved GM% Strong premium Mix

Net Revenue Management €40M

Sweating our assets e.g.: World Class Cabinet Management

TO ; Premium (B&J, , Talenti, )

NEW STRUCTURE (C4G) + ZBB

Higher financial returns Ice Cream Future Growth Strategy to Win

Revitalise Core Future Core Premiumising Transforming the channel New Platforms mix

Direct Delivery

On-Trend Innovation FILM: IC The Tea Opportunity

Big, Growing and is on the Tea On Trend Connected for growth Premiumising Journey €120bn Category RTD & Leaf & OOH Be the leading Tea Company

Leading Global Player Unilever Business Split Market Shares Growth Rates

Ready to Drink Leaf & Instant Tea 20% 7-8%

6.6% 6%

Ready to Drink 22.7%

(top 18 mkts) Leaf & Instant Tea 2-3% 11.4% RTD: Includes 50% share of JV Premiumise with Magical and Meaningful Brands

Luxury x2 Contribution since Premiumise 2012 Premium 13% YTD 2016 % of portfolio

Mainstream Protect & Grow the Core Tea Strategy to Win

Revitalizing the core On Trend Transforming the channel mix

On-Trend Innovations Tea Purpose into action

Lipton: Awake to what really matters BBF: Common ground is just a cup away

Brews Possibilities FILM: TEA Refreshment Summary Transforming for a Connected world

Ice Cream Tea Strong Winning Strategy Brands Luxury FUTURE CORE Premiumise Premium / Super Premium PREMIUMISING

Mainstream / Value TRANSFORMING Core THE CHANNEL MIX

Agile business models Connected for Growth REFRESHMENTREFRESHMENT

KEVINKEVIN HAVELOCKHAVELOCK && MICKMICK VANVAN -ETTINGERETTINGER

3030ththNovemberNovember 20162016