APRIL 2014 Auto Parts AUTO CHAIN REPORT Autozone

Top 25 Auto Chain Report

Advance APRIL 2014 Auto Parts AUTO CHAIN REPORT AutoZone

O’Reilly Automotive

Genuine Parts Company

Pep Boys

Uni-Select

Fisher Auto Parts

ftermarket Replacement Parts Inc.

SEES SURGE OF CONSOLIDATIONS Hahn Automotive Warehouse

Automotive DOMESTIC: INTERNATIONAL: • Click once to zoom in Parts • Click & hold to move page around Headquarters Industry News International News Hot Auto Products Global Events • Distribution • Collision Repair Talk Shop Anytime Opinion/Commentary Events Coverage Special Reports Import/Export Guide • Service Repair • Technicians magentablackcyanyellow ES408288_AMB0414_cv1.pgs 03.25.2014 23:02 ADV A Analysis by market Opinion REPLACEMENT Top 25 Vendors: OEMs embracing aluminum for Donny Seyfer Auto Chain structural, exterior body parts. Encouraging greatness in new techs Report EMERGING Technology: Triangle Auto Supply parts ftermarket Advance store moves into cloud computing. Auto Parts SEES SURGE OF CONSOLIDATIONS INTERNATIONAL

Vendors: Volvo’s engineering continues to AASA’s OAC AutoZone evolve under Chinese ownership. 2014 is a pivotal year for Latin American markets CUSTOMERS O’Reilly Dealerships: The dealership of the future. Automotive

Research Genuine Parts Company

: THINKSTOCK The Big Get Bigger: Aftermarket Business

TESY World’s Top 25 Auto Chain Report sees a Bob Moore changing of the guard as Advance Auto Shops have diverging Pep Boys outlooks on business

PHOTO COUR Parts grabs the number one position.

Uni-Select BY STEPHEN SPIVEY | Contributing Editor Online Special Reports

wo recent events capture the changes longer be sold in Australia after the final vehicle AAIA on rebranding: Two AAIA execu- Fisher taking place today in Australia’s auto- rolls off the assembly line in 2017. tives explain why the association is Auto Parts Mark Smith motive aftermarket. The decision also reflects the challenges fac- rebranding to the Auto Care Association. The importance of The first is NAPA parent Genuine ing parts manufacturers, distributors and install- balance Car Care Month: Need some ideas for Car Replacement T Parts Inc. Parts’ acquisition of Exego Group – the coun- ers across Australia – how to serve a small Care Month? Check out this video. try’s largest parts distributor with annual rev- market that is geographically isolated from the enue of about $1 billion. The deal, completed aftermarket’s major global supply chains in Hahn Automotive AFTERMARKET BUSINESS WORLD (Digital ISSN 1938-0593) is published 12 times yearly by Advanstar Communications Inc., 131 W First St., Duluth MN in April 2013, includes about 400 Repco parts North America, China and Europe? 55802-2065. Subscription rates: digital only $65 for 1 year. Warehouse ©2014 Advanstar Communications Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical including by photocopy, recording, or information storage and retrieval without permission in writing from the publisher. stores across Australia and New Zealand. Although it is one of the world’s largest land Authorization to photocopy items for internal/educational or personal use, or the internal/educational or personal use of specific clients is granted by Advanstar Communications Inc. for libraries and other users registered with the Copyright Clearance Center, 222 Rosewood Dr. Danvers, MA 01923, 978-750-8400 fax 978-646-8700 or visit http://www.copyright.com online. For uses beyond those listed above, please direct your written request to Permission Stephen Barlas Automotive The second is General Motors’ decision to stop Dept. fax 440-756-5255 or email: [email protected]. Advanstar Communications Inc. provides certain customer contact data (such as customers name, addresses, phone numbers, and e-mail addresses) to third Aftermarket to lead Parts parties who wish to promote relevant products, services, and other opportunities that may be of interest to you. If you do not want Advanstar Communications Inc. to make your contact information available to third parties for marketing purposes, simply call toll-free 866-529-2922 between the hours of 7:30 a.m. and NHTSA V2V drive Headquarters manufacturing new cars in Australia, announced • Click once to zoom in 5 p.m. CST and a customer service representative will assist you in removing your name from Advanstar’s lists. Outside the US, please phone 218-740-6477. Aftermarket Business World does not verify any claims or other information appearing in any of the advertisements contained in the publication, and cannot take any responsibility for any losses or other damages incurred by readers in reliance on such content. Aftermarket Business World welcomes in December 2013. GM’s Holden brand will no • Click & hold to move page around unsolicited articles, manuscripts, photographs, illustrations and other materials but cannot be held responsible for their safekeeping or return. To subscribe, call toll-free 877-527-7008. Outside the U.S. call 218-740-6477.

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magentablackcyanyellow ES407620_AMB0414_002.pgs 03.25.2014 18:53 ADV Australian aftermarket SHOCK AND STRUT OPTIONS Top 25 Auto Chain Although vast, Australia is home to only 15.6 Report million passenger cars and light trucks. FOR ANY RIDE

Advance masses, Australia is home to only 15.6 million Sport-utility and crossover vehicles are the Auto Parts passenger cars and light trucks – compared to fastest-growing segments in Australia’s vehicle about 250 million in the United States. Frost & market. Increasing sales of large vehicles at the AutoZone Sullivan estimates wholesale parts revenue at expense of small cars is also a defining feature approximately $13 billion and growing at less of the U.S. auto industry. than 2 percent annually, with accessories and Furthermore, the average vehicle age in O’Reilly high-performance parts enjoying higher growth Australia is 9.8 years, compared to 10.3 in Automotive than most routine maintenance products. North America. This puts vehicles in both It is also a very diverse car market – with more regions in the prime replacement age for a wide Genuine Parts Company than 80 vehicles brands still driven there. range of electrical, as well as mechanical parts. ON ANY ROAD. For GM, exiting Australia means it can focus Average annual use – currently around 15,000 its production resources in regions where costs kilometers per vehicle – has remained relatively Good. Better. Best. Premium. Specialty. Pep Boys are lower and demand is higher. unchanged despite the increased migration to For Genuine Parts, entering Australia offers public transportation systems. Or all of the above. Whatever it is that drives your customers, there’s a Gabriel® shock or Uni-Select the opportunity to export some of the North Australian new vehicle sales reached a record strut that’s perfect for their needs. That’s American aftermarket’s cost efficiencies to a 1 million units in 2012. It is a positive trend sug- because we lead the way for quality and country that has much in common with the gesting that the aftermarket will offer growth coverage, with one of the broadest and most complete light vehicle product lines Fisher United States. opportunities over the medium to long term as in the aftermarket. Plus, your customers Auto Parts For example, Toyota brands account for these vehicles age. know they’re getting the comfort, ride, one in five vehicles in Australia. However, Distribution in Australia increasingly resem- handling, performance and value that only comes from the true Original. Replacement Holden and Ford represent about 16 percent bles what is happening across North America. Parts Inc. and 13 percent of the market, respectively. There is high growth for two-step retail distribu- Major European brands such as Volkswagen, tors and a sharp increase in direct sourcing Hahn Automotive Renault and BMW represent less than 10 Warehouse percent of the vehicle population. • Click once to zoom in gabriel.com Automotive Parts • Click & hold to move page around Headquarters

Industry News Hot Auto Products 5 International Trends 9 Dealership Market Trends 12 Donny Seyfer Sign up for weekly Distribution e-newsletters APRIL Join our Community Contact Us 7 Vendor Market Trends 11 Technology Trends 14 Stephen Barlas 2014

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magentablackcyanyellow ES407621_AMB0414_003.pgs 03.25.2014 18:53 ADV Australian aftermarket ÒI want my customers to drive away knowing their Top 25 of parts from China. In addition to Exego, two Midas and Goodyear – with large networks Auto Chain new parts will last. Report more of Australia’s largest parts distributors – across Australia. About 30 percent of Australian Automotive Brands Group, which included the vehicle owners perform at least some main- ThatÕs why they drive ¨ Autobarn and Autopro store chains, and Burson tenance themselves, according to published away with TechSmart .Ó Advance Auto Parts – have changed ownership over the surveys, but 40 percent admit they do not take Auto Parts past several years. their cars to a garage or a dealership unless – John Filippone, Owner Piedmont Tire and Auto The top five distributors – Repco, Supercheap there’s something wrong with it. AutoZone Autos, Autobarn, Burson Auto Part and Auto There are approximately 37,000 independent One – make up more than 40 percent of total repair facilities and service centers in Australia. Smart technicians choose parts sales. Four of them have a significant Overcoming the resistance to basic vehicle O’Reilly TechSmart® because of our retail, do-it-yourself focus, but also sell parts maintenance is an ongoing challenge for ser- Automotive to garages and service centers, closely mirror- vice providers across the country. commitment to engineering ing the strength of retailers such as AutoZone, The independent aftermarket represents 70 quality parts that meet or Genuine Parts Company Advance Auto Parts and O’Reilly Automotive in percent to 80 percent of the total maintenance exceed OE standards. the United States. and repair business, with automakers and their The rapid pace of consolidation among franchised dealers in the OES channel account- Join the thousands of Pep Boys Australia’s largest distributors will make it diffi- ing for less than 30 percent. Most major OEMs technicians like John who cult for new entrants. The number of retail parts have introduced capped price servicing pro- choose TechSmart® Parts outlets is forecasted to decline from 6,985 last grams to reduce maintenance costs for con- Uni-Select when they need to get year to 6,483 by 2020. sumers and draw more of them back to deal- As in other regions, e-retailing is quickly gain- erships. They also face fewer requirements to the job done right. Fisher ing ground as a new distribution channel – for share technical data with the independent after- Auto Parts service providers as well as vehicle owners. The market – so called Choice of Repairer legisla-

recently launched Webtyre.net allows consum- tion remains stalled in Australia. Replacement ers to purchase tires online and then have them It is a competitive landscape that offers low, Parts Inc. fitted at their nearest Ultratune service center. but reliable growth for large companies that On the service side, there are many well- have the ability to invest in the country. Hahn Automotive known chains – including Repco Authorized ...CONTINUE READING ◽ John is TechSmart – Are You TechSmart? Warehouse Service, Kmart, Ultratune, Bosch Car Service, Learn more about John and tell us what makes you TechSmart. • Click once to zoom in Go to www.TechSmartParts.com Automotive Parts • Click & hold to move page around Headquarters

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magentablackcyanyellow ES407622_AMB0414_004.pgs 03.25.2014 18:53 ADV International markets VENDORS NEW NAME. Top 25 Auto Chain Volvo’s engineering continues MORE TORQUE. Report

Advance to evolve under Chinese ownership Auto Parts INTRODUCING THE NEW BY JAMES E. GUYETTE News Correspondent Vendor Newsmaker AutoZone ollowing a period of uncertainty over Q&A the nameplateÕs future, SwedenÕs ven- O’Reilly THOMAS INGENLATH erable Volvo Car Corp. is revamping Automotive Volvo’s Senior Vice President its entire model lineup in an $11-bil- of Design F Genuine Parts lion international engineering and marketing Company push that includes plans to eventually export What are some of the details of Chinese-made vehicles into the U.S. VolvoÕs new Scalable Product Q Architecture? Pep Boys TRENDS & MARKET Analysis What did Ingenlath say? Continue Uni-Select A timetable for these imports has not yet A reading online. been disclosed, although the company has Read full interview said it would like to see the process unfold Fisher Òfairly quickly.Ó Auto Parts Sold by Ford to ChinaÕs Geely for $1.8 bil- The complexities of this nationÕs automotive

lion in 2010, a joint collaboration project regulatory requirements that have thus far hin- Replacement The Automotive Aftermarket Industry Association (AAIA) is now the Auto Parts Inc. between engineers in Sweden and China has dered ChinaÕs entry into the U.S. marketplace Care Association. As the voice of our entire industry and the champion for some industry observers believing that VolvoÕs are also being addressed by the Sweden/China driver choice, we’re bringing a stronger focus to clearly communicating the value we deliver to drivers, businesses and the economy. We’ve always been vaulted technological expertise will overcome designersÕ alliance. Hahn driven by a spirit of independence. Now it’s time for everyone else to know it. Automotive any reluctance among Americans who may be Warehouse Discover the new Auto Care Association. wary of purchasing a car produced in China. • Click once to zoom in AutoCare.org Automotive Parts More articles by JAMES E. GUYETTE RELATED articles • Click & hold to move page around Headquarters

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magentablackcyanyellow ES406628_AMB0414_005.pgs 03.25.2014 03:24 ADV International markets VENDORS

Top 25 Auto Chain Volvo’s production plants are located Report in Sweden, Belgium, Malaysia and China.

Advance The main office, product development, cars in more than 100 nations, with the Auto Parts marketing and administration opera- U.S and China garnering the most pur- tions are mainly based in Gothenburg, chases. Japan ranks as one of VolvoÕs key AutoZone Sweden. Since 2011 Volvo has had offices growth markets; January sales there were in Shanghai and Chengdu, China. A new up by 132 percent. Shanghai headquarters hosts a technol- Founded in 1927 by Swedish ball bear- O’Reilly ogy center and facilitates functions such ing producer SKF, Volvo Ð the name Automotive as sales and marketing, manufacturing, means ÒI rollÓ in Latin Ð is on a roll once purchasing and product development. again with a series of engineering inno- Genuine Parts Company Production plants are located in vations that have received widespread Sweden, Belgium, Malaysia and China. industry acclaim. ÒVolvo is one of the most iconic and Online broadcaster Drivers Talk Radio Pep Boys best-known Swedish brands,Ó notes recently rated the 2015 S60 model as the Laura Wood, senior manager at Dublin, top pick in its best sport-luxury sedan cat- Ireland-based Research and Markets. In egory. ÒVolvoÕs new modular engine plat- Uni-Select February the consulting and publishing forms were exactly what the S60 needed to firm released a 55-page Supplying Volvo make it a winnerÓ in the stationÕs awards, Fisher 2014 guide for vendors seeking contracts according to program host Rick Titus. Auto Parts with the OEM. ÒIts widespread recogni- Connecting with concepts tion derives from its reputation for leading- Replacement edge safety technology and environmental ÒVolvo has been on a winning streak with Parts Inc. compliance,Ó she says, adding that the its concept cars,Ó says Thomas Ingenlath, report details VolvoÕs product, platform VolvoÕs senior vice president of design. Hahn Automotive and purchasing strategies. ...CONTINUE READING ◽ Warehouse The automaker is currently selling its • Click once to zoom in Automotive Parts • Click & hold to move page around Headquarters

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magentablackcyanyellow ES406629_AMB0414_006.pgs 03.25.2014 03:24 ADV The replacement markets VENDORS Top 25 Auto Chain Report OEMs embracing aluminum for Your world.

Advance structural, exterior auto body parts Auto Parts

BY JAMES E. GUYETTE News Correspondent Vendor Newsmaker AutoZone luminum is on a roll. Already at No. Q&A 2, behind steel, as the most-used O’Reilly raw material for vehicle production, AARON SCHULENBURG Automotive industry forecasters report that the Executive Director of the Society of Collision Repair Specialists A Genuine Parts demand for overall automotive aluminum is Company expected to nearly double by 2025. How do you assess the readiness of the equipment and repair TRENDS & MARKET Analysis Q industry to properly address Pep Boys aluminum components? Compared to 2012’s levels, the amount of specific aluminum body sheet content in North A What did Schulenburg say? Continue Uni-Select American cars and trucks is expected to qua- reading online. druple by 2015 and increase tenfold by 2025. Read full interview Our shoulders. Fisher Media accounts have been raising the pos- Auto Parts sibility that these rapidly rising engineering ment and technical know how necessary to

applications could be foiled by shortages of the work on the influx of aluminum components set Replacement metal, but aluminum producers are eager to to arrive through their bay doors. Parts Inc. stamp out such concerns by embarking upon “It’s a pretty safe bet that we are not,” says ambitious expansion initiatives. Darrell Amberson, chairman of the Automotive Hahn XPR-SERIES Automotive Another issue is whether the U.S. auto repair ETL Certiﬁed 2-Post Lifts Warehouse

segment is adequately prepared with the equip- 1-800-253-2363 • www.bendpak.com • Click once to zoom in © 2014 BendPak Inc. • BendPak is a registered trademark. Automotive Parts More articles by JAMES E. GUYETTE RELATED articles • Click & hold to move page around Headquarters

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magentablackcyanyellow ES406640_AMB0414_007.pgs 03.25.2014 03:45 ADV The replacement market VENDORS When does a crush

TURN INTO LOVE? Top 25 Auto Chain Report The number of aluminum-intensive vehicles is expected to surge in the coming years. Reduces * Advance up to 80% $1195 Auto Parts EPA Service Association (ASA). “This could be number of techs who do weld with alumi- Compliant AutoZone quite a significant wave, and the question num, but it takes some training and a lot of is: How many people will embrace it?” practice.” Amberson is especially pleased EARN An aluminum welding stall must be shield- that the Inter-Industry Conference on Auto & O’Reilly ed and segregated from other shop activities Collision Repair (I-CAR) has lowered its Save Automotive to avoid metallurgical contamination. The fees for welding instruction. estimated cost associated with setting up a “The number of aluminum-intensive vehi- Genuine Parts Company suitable welding station falls into the $50,000 cles is expected to surge in the coming range, according to Amberson, who tells years and technicians and shops must be Aftermarket Business World that this actually prepared to perform quality, complete and Pep Boys represents a “reasonable” investment given safe aluminum repairs to properly restore the industry’s need to stay current with the these vehicles,” I-CAR’s syllabus points latest technologies. out. “The inherent differences involved in Uni-Select Amberson also is vice president of aluminum welding can challenge techni- operations at the LaMettry’s Collision Inc. cians who are familiar primarily with steel.” Fisher chain in Minnesota, and he notes that the Amberson estimates that only 10 per- Auto Parts company is among numerous other shops cent of the nation’s independent repair

that hold OEM certifications from auto- shops are currently certified to work with Replacement makers that have previously included a aluminum. And way too many operations Parts Inc. From the first high-powered crush, you’ll know the Ranger RP-20FC oil filter crusher is something sizable amount of aluminum content. are still expressing a reluctance to press special. But that’s not even the best part. When you flatten your used oil filters to a fraction of their size “We have embraced the Audis, forward. “Even some dealerships you effectively transform hazardous waste into profit potential in just seconds. It meets EPA disposal Hahn guidelines, saves you money and it’s good for the environment. It’s time to fall in love all over again. Automotive Mercedes’ and Teslas,” he says. “It’s ...CONTINUE READING ◽ Warehouse 1-800-253-2363 pretty indicative of the trend. We have a www.bendpak.com/crusher • Click once to zoom in *Valid at participating dealers. Prices subject to change. Automotive © 2014 Ranger Products ∙ BendPak, Inc. and Ranger Products are registered trademarks. A division of BendPak, Inc. Parts • Click & hold to move page around Headquarters

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magentablackcyanyellow ES406641_AMB0414_008.pgs 03.25.2014 03:45 ADV TIO R AC N MO E! F E IS V Customers T A A S

S AX

**NO T ! *FREE SHIPPING! D X E N A DEALERSHIPS G E O T U ARANT SALES Top 25 Auto Chain Ranger R30XLT BendPak XPR-10A Ranger DST64T Drester W-550 Report 33” Power Assist Dual-Width, 10,000 Lb. Digital Wheel Balancer Special Wheel Washer The dealership of the future Tire Changer 2-Post Lift, Asymmetric with DataWand™ Entry

Dealers hope to leverage vehicle complexity to increase share of service market Advance Auto Parts

BY BRIAN ALBRIGHT Correspondent Dealer Newsmaker AutoZone $3560 $2865 $2365 $15995 ABLE ealership service, sales and parts AT Q&A E B Ranger R23LT functions will be more tightly inte- LS580V-601 N O’Reilly DAVE ANDREA 80-gal. Air Compressor U TIRE SHOP 24” Tilt-Back Tire Changer Automotive grated in the future, industry con- LOW PRICE! Senior Vice President, Industry E E COMBO G T solidation will continue, and tech- Analysis and Economics, OESA UARAN $3610 D Genuine Parts nology will be increasingly important to ensur- Company ing dealer profitability. What can we learn from General Motors’ decision to alter its supplier terms after the Ranger Ranger TRENDS & MARKET Analysis $2125 R980XR DST2420 $1870 Pep Boys Q Swing-Arm Tire Changer Dynamic Wheel Balancer backlash? Auto Team America, a network of CPA firms RMS 37880 BendPak MD-6XP Ranger R980AT BendPak HDS-14 What did Andrea say? Continue Yellow Jacket AC 6,000-lb. Mid-Rise, 50” Swing-Arm & 14,000-lb. Standard Uni-Select that serves the dealer industry, has released A reading online. Service Machine Frame Lift, Portable Single Power Assist Length Car Lift a new report, “2025 Dealership Vision: What Read full interview Lies Ahead!,” which outlines a number of sales, Fisher technology and service trends that are likely to Auto Parts affect dealer operations over the next decade. ers looking to sell. Of the survey respondents, According to the report, dealerships will 34 percent expect their majority owner to be $3937 $1915 $3045 $4155 Replacement continue to consolidate as an aging owner retired by 2025, and another 38 percent plan to Parts Inc. base looks to retirement. Sixty-nine percent of transition to lesser roles in the business. REE SHIPPING! *FREE SHIPPING! *FREE SHIPPING! *FREE SHIPPIN respondents to the survey are looking to grow “There is a huge transition that will happen Hahn Automotive their operations through acquisition and expan- Call Now! 1-800-587-0663 Warehouse www.wrencherswarehouse.com sion, and there will be a growing pool of own- *Free shipping on all BendPak and Ranger Products to most areas in the 48 contiguous states. ** We are not required to collect sales tax on orders delivered outside of CA and TN. Automotive • Click once to zoom in You may be required to remit sales tax to your local taxing authority. © 2014 Wrenchers Warehouse. All Rights Reserved. Parts More articles by BRIAN ALBRIGHT RELATED articles • Click & hold to move page around Headquarters

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magentablackcyanyellow ES406833_AMB0414_009.pgs 03.25.2014 04:03 ADV Customers DEALERSHIPS Service profits will be hurt by long recommended

maintenance schedules and better car reliability. Top 25 Auto Chain Report

in the next 10 years,” says Scott Gorden, managing princi- guides and automatic replenishment systems, expanding

pal, dealerships at Auto Team member CliftonLarsonAllen. their influence on the parts department. Advance “Given the age of the dealers, the business will consolidate According to the report: “Better logistics, improved Auto Parts and change more than at any time in the last 50 years.” demand analysis, careful selection of strategic warehouse According to the report, OEM influence also will contribute locations and more common vehicle systems in 2025 will AutoZone to consolidation: “Couple this with the factory’s increasing allow even more efficient control of inventory. Dealer-to- demands for facility upgrades along with the true need for dealer transactions through the manufacturer parts locators some dealerships to relocate and rebuild; we will find more will also improve movement between dealer inventories. AT GAAS 2014 O’Reilly dealers who are unwilling to commit the capital needed to Overall, manufacturers will control 90 percent of dealership Automotive undergo major real estate renovation projects that will take inventory with guaranteed buybacks, eliminating much of the decades to pay off,” the report says. past obsolescence issues.” Genuine Parts Company Average inventory turn will improve to about 12 times a A single point of contact year, and could climb as high as 20 times per year depend- Lines between fixed ops and sales also will erode as dealers ing on wholesales business. Parts gross profit will remain Pep Boys provide a single point of contact for customers. highest on non-maintenance parts because of the lack of “Right now when you buy a car and have it serviced at a aftermarket competition on specialty parts, the high cost of dealership, the person you deal with on the sales side is not shipping with Internet sellers, and the shrinking DIY market. Uni-Select the same person on the service side,” Gorden says. “When However, service profitability will be hindered by longer rec- you come into a dealership in the future, there may be one ommended maintenance schedules and better vehicle reliabil- Fisher customer sales rep that handles everything you need, from ity. Dealers will experience growth in customer repair work on Auto Parts sales to service to parts. You have one point of contact for older vehicles and benefit from the more complex systems in THE SUCCESS OF YOUR BUSINESS IS ALL ABOUT CONNECTIONS. the customer.” the vehicles that will reduce aftermarket competition. Replacement • • Service will remain an important source of revenue. In “The aftermarket simply will not be able to keep up regard- To information To trading partners To your industry Parts Inc. 2025, 41 percent of dealers expect service to be their most less of the final results of so-called ‘right-to-repair’ legislation May 20-21, 2014 • Hyatt Regency O’Hare, Chicago

GAAS is made Hahn profitable department, while only 5 percent see sales as the as the cost of entry for the training, tools and knowledge View speaker bios, current agenda, and IHS Automotive Driven By Polk is the corporate sponsor of the Global possible through Automotive Automotive Aftermarket Symposium the generous ...CONTINUE READING ◽ support of the most profitable department. REGISTER NOW! University of the Warehouse www.globalsymposium.org Aftemarket Manufacturers will continue to work on their stocking Foundation • Click once to zoom in AMBW2014SYMP Automotive Parts • Click & hold to move page around Headquarters

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magentablackcyanyellow ES406832_AMB0414_010.pgs 03.25.2014 04:03 ADV The emerging markets TECHNOLOGY SOLUTIONS Top 25 Auto Chain Nearly 60 percent of sales are Report Parts store moves into the cloud online, so bolstering e-commerce

Triangle Auto Supply’s cloud solution aims to help improve e-commerce activities capabilities is a priority. Advance Auto Parts The new Fuse5 solution includes invento- consuming on our part to try and BY BRIAN ALBRIGHT ry, forecasting, pricing, sales, and e-com- manage the brick and mortar busi- Technology Newsmaker Correspondent AutoZone merce functionality. Triangle deployed the ness and also do all this work for the or the owners of Triangle Auto system at the beginning of 2014. Internet business.” Q&A Supply, e-commerce represents Triangle Auto Supply is the oldest fam- Jim evaluated the Fuse5 software SCOTT LUCKETT O’Reilly the future of their business, and ily owned and operated parts store in at SEMA and AAPEX. “It was cutting CIO of the Automotive Automotive cloud computing technology is Yakima, Wash. The company was also an edge, and I could tell very quickly that Aftermarket Industry Association F Genuine Parts the path to getting there. The company early innovator on the technology front. these guys really got it, understood Company has deployed a cloud-based business Triangle was the first parts store in Yakima how the technology needed to work, Can you give us an update management system from Fuse5. to have a computer. Jim and his brother and if we had an issue or concern, on AAIA’s Product Attribute database (PAdb)? Todd DeGrasse say the store ran on a they would take care of it,” he says. Q Pep Boys TRENDS & MARKET Analysis modified software solution that was cus- Todd, however, had some reser- tomized by their uncle for decades. “Our vations about moving to a cloud- What did Luckett say? Continue “If you don’t change, you won’t be uncle kept improving that system, and we based system. “An early concern we A reading online. Uni-Select around,” says owner Jim DeGrasse. “The migrated it right up to the last version on had was what would happen if the Read full interview major players have connectivity to the Microsoft Windows,” Jim DeGrasse says. Internet went down. We’re fortunate Fisher installers and the dealerships. If you are However, the older program lacked a lot here that we have service through systems, where you buy software and Auto Parts working with a shop owner who is tech of functionality. As Triangle moved more out telecom, and we also have a cable hardware, that business model is essen-

savvy, and most of them are, they want to into e-commerce and offered parts via the Internet feed coming into the building,” tially dead,” he says. Replacement connect electronically. They don’t want to Internet, the manual processes required he says. “In order for our network to go Preparation for the deployment included Parts Inc. make a phone call to find out if you have a for listing inventory become more and down, we’d have to lose both of those.” training on the new solution for the part in stock. We have better quality parts more inefficient. “There was a lot of manu- Once he saw what the solution was ...CONTINUE READING ◽ Hahn Automotive and great prices, but we didn’t have that al work to make that integration happen,” capable of, however, Todd was sold. “The Warehouse ability to connect to those customers.” says Todd DeGrasse. “It was very time old paradigm of legacy-based computer • Click once to zoom in Automotive Parts More articles by BRIAN ALBRIGHT RELATED articles • Click & hold to move page around Headquarters

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magentablackcyanyellow ES407010_AMB0414_011.pgs 03.25.2014 04:17 ADV Donny Seyfer SHOP INSIGHT

Top 25 Auto Chain Report Encouraging greatness There are some great tool programs for students IN NEW TECHS out there that you ought to know about. Advance Auto Parts

ver the last few months a recurring theme work on them. That is sort of a fixed cost if you will. Tools and Matco do for students that provide them a AutoZone I hear when traveling outside the shop to The new National Automotive Technicians Education nice entry-level tool set for a signifi- O industry meetings and events is attracting Foundation (NATEF) standards will help to make it so cant discount. and retaining new folks to our industry. two-year students can support themselves and continue This shows their commitment O’Reilly If you have read my column over the last few months learning as they work in a live repair shop. to the industry. Of course they Automotive I have commented on it and evangelized how we might The other item that is the most disproportionate is want new techs to consider get something done. This month I am going to visit this the cost of entry. Tools and tool boxes are a significant their tools and there is no bet- Genuine Parts Company one more time. investment for entry level and journeyman techs. Nothing ter way than to put them in For new people coming into the industry there are makes my dad more upset than paying the copier guy their hands. Even with dis- two big costs that are disproportionate to the poten- $135 bucks an hour when his tool kit fits in a briefcase. counts as deep as they offer, Pep Boys tial entry-level income. First, is the cost of schooling, ItÕs all a matter of perspective when moving dadÕs tool- becoming a technician is an which can easily get near the cost of a two-year college box would require three guys pushing and steering. expensive career path. The degree. I am going to make The struggle for the new guys is, ÒDo I buy some inex- more we can come up with Uni-Select COLUMNISTS some enemies here but I just pensive tools that will get me by or do I buy the pre- ways to outfit new techs, so love those nasty grams in mium tools where one screwdriver costs more than the the better chance we have of Curtis Draper Fisher 2014 is a pivotal year for my email box. entire deluxe set over at the hardware store?Ó attracting them away from the Auto Parts Latin American markets Look, it costs a lot of money to Most of us who do this for a living know the answer is copier repair business.

Stephen Barlas set up a trade school with cur- you buy the quality tools because they make you work Last fall a vision- Replacement Parts Inc. Aftermarket likely to lead rent equipment, teachers and faster with the least amount of damage to you and the ary husband and DONNY SEYFER Operations Manager NHTSA V2V drive all of the education necessities car and they last longer. wife team decided Seyfer Automotive, Inc. Hahn Mark Smith that go along with taking young There are some great tool programs for students out they should do ...CONTINUE READING Automotive The importance of balance women and men from thinking there that you ought to know about. The longest stand- ◽ Warehouse cars are cool to being able to ing programs out there are the deals Snap-On, Mac • Click once to zoom in Automotive Parts More articles by DONNY SEYFER RELATED articles AUTHOR bio • Click & hold to move page around Headquarters

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magentablackcyanyellow ES407159_AMB0414_012.pgs 03.25.2014 04:23 ADV Automotive Aftermarket Suppliers Association Overseas Automotive Council

INTERNATIONAL INITIATIVES Top 25 Auto Chain 2014 is a pivotal year One of the primary risks for Latin America Report in 2014 will come from China. FOR LATIN AMERICAN MARKETS Advance Auto Parts

his will be a pivotal year for Latin American auto- ment will dampen global demand for raw materials. mobiles, electronics, IT and other product categories. AutoZone motive markets. While demand will increase in South American metals exporters like Brazil, Peru, Mexico’s increased production in oil and gas will come T Mexico and Central American markets will revive, Chile, Argentina and others now will earn less from their on line by 2015-26 thanks to new finds (gas) and new other markets in the region face slowdowns in demand, Chinese exports, putting a dent in their GDPs, he said. investments (Pemex reform). O’Reilly currency devaluations and corrections. This change in Chinese policy also will impact South In Brazil, some 58.2 percent of citizens use their Automotive John Price, managing director of Americas Market American currencies, which are 95-plus percent cor- monthly salary to pay off “installment debt,” according Intelligence – Miami, recently presented an exclusive related with the price of commodities. In 2014, several to a new survey by the Instituto Brasileiro de Economia Genuine Parts Company Latin American market outlook for 2014 to members South American countries face the difficult policy trade- (Brazilian Institute of Economics, Ibre-FGV). Yet the of the Overseas Automotive Council (OAC) of the off of a weaker currency or higher interest rates, which survey also showed most debts were short-term: 78.4 Automotive Aftermarket Suppliers Association (AASA). could hurt demand for housing, machinery and other percent had installment repayment plans of six months Pep Boys He noted some of the top opportunities for automotive large ticket items, he explained. or less, and only 10.1 percent had taken out plans for suppliers in the region: Price also shared these insights on specific countries 12 months or more. • Mexican demand will grow; within the region: Colombia’s improved security Uni-Select • depressed Central American and Caribbean mar- Mexico has gradually become a competitive export has helped investment in its vast kets will revive; and manufacturer again. It is now taking increased share natural resource endowments Fisher • the slowdown of new car sales in South America will of an expanding U.S. economy in aerospace, auto- (coal, oil, gas, gold, industrial Auto Parts age the vehicle parc, stimulating aftermarket parts and metals) often found in remote ...CONTINUE READING ◽ materials demand. Replacement One of the primary risks for Latin America in 2014 Parts Inc. will come from China, according to Price. Chinese CURTIS DRAPER Vice President, Industry Analysis, economic policy has shifted from export manufactur- Programs and Member Services, AASA Hahn Automotive ing and infrastructure to internal consumer demand. Warehouse The resulting decrease in China’s infrastructure invest- • Click once to zoom in Automotive Parts More articles by CURTIS DRAPER RELATED articles AUTHOR bio • Click & hold to move page around Headquarters

13 AFTERMARKET BUSINESS WORLD www.SearchAutoParts.com

magentablackcyanyellow ES407237_AMB0414_013.pgs 03.25.2014 04:36 ADV Stephen Barlas WASHINGTON INSIDER

Top 25 Auto Chain Aftermarket likely It’s reasonable that V2V technology will start Report TO LEAD NHTSA V2V DRIVE appearing in new cars in five to 10 years. Advance Auto Parts

he National Highway Safety Traffic that uses Cohda’s MK4 dedicated short range com- have any interaction with the driver in the AutoZone Administration (NHTSA) says it plans to start munications (DSRC) radio technology, as well as similar way of safety applications. Of the 2,800- T a regulatory proceeding to require vehicle-to- technology from other vendors. plus vehicles in the safety pilot, 2,450 vehicle technologies (V2V) in new cars. While NHTSA However, even though NHTSA did not mention the vehicles were equipped with a VAD. O’Reilly didn’t mention the aftermarket, that is where the action aftermarket in its announcement, it has already stated There are a total of 300 ASDs com- Automotive will be near term. that Here I Am data messaging technologies – the heart posed of a global positioning sys- The Feb. 2 announcement was about as vague as of V2V systems – produced for the aftermarket will tem (GPS) antenna, DSRC antenna Genuine Parts Company most federal agency press releases of this type. But be able to “produce safety benefits through reduced and a speaker. The ASDs that are it was more than the feds have said in the past with crashes sooner than through original equipment manu- deployed have three safety appli- regard to stimulating V2V technologies. Any skeptic facturer (OEM) embedded systems only.” cations: forward collision warn- Pep Boys would point out that it will take years for NHTSA to V2V communications enables a vehicle to sense ing, curve speed warning, and complete any rulemaking. And when done it will contain threats and hazards with a 360-degree awareness of emergency electronic brake lights. an implementation schedule, which will give the auto- the position of other vehicles and the threat or hazard Of the 300 ASDs deployed, 100 have Uni-Select makers additional years in which to comply. they present; calculate risk; issue driver advisories or a sophisticated data acquisition sys- Then there are issues such as wireless spectrum, warnings; and take pre-emptive actions to avoid and tem (DAS). The DAS includes a for- Fisher which NHTSA has no control over. And standards have mitigate crashes. ward scene camera, a cabin camera, a Auto Parts to be established. So it’s reasonable to believe that V2V Debra Bezzina, senior program manager, University cabin microphone, a ranging system,

technology will start appearing in new cars in five years of Michigan Transportation Institute, said the NHTSA two rear scene cam- Replacement to a decade. safety pilot is testing two kinds of aftermarket devices: eras and a GPS. STEPHEN BARLAS Parts Inc. Washington Patrick Brunett, sales director and general manager of a vehicle awareness device (VAD) and an aftermarket ...CONTINUE Correspondent Cohda Wireless America LLC, thinks a five-year horizon safety device (ASD). The VAD is only a transmitter. It READING ◽ Hahn Automotive would be “really aggressive.” Cohda has been work- transmits the basic safety message, which includes Warehouse ing with NHTSA in Ann Arbor, Mich., on a pilot program data such as position, speed and heading. It does not • Click once to zoom in Automotive Parts More articles by STEPHEN BARLAS RELATED articles AUTHOR bio • Click & hold to move page around Headquarters

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magentablackcyanyellow ES407347_AMB0414_014.pgs 03.25.2014 04:40 ADV Mark Smith INDEPENDENT THINKING

Top 25 True success in this business is Auto Chain The importance of BALANCE quantifiable by making money. Report

Advance rying not to gloss poetic, the relentless pull of are also the best at finding the easy ones? If you find age of the current population of .0000006%. If climbing Auto Parts poetry plies my resolve to explain our endless this to be a challenging question, I’ve got your atten- Mt. Everest is an allegory for perfection, it seems it is pursuit of running a perfect automotive busi- tion. If you smugly consider yourself one of the best, I indeed lonely at the top. T AutoZone ness, or at least to be considered good enough, so challenge you by suggesting the shrewdness of your On a side note, more people have that in the end, we can be content. A retrospect of a strategy may have possibly isolated your businesses died trying to scale this peak, than job well done. true noteworthiness. Rather, you may become known have accomplished this feat, and O’Reilly Becoming an automotive jobber or service center is for a singular point of excellence. far more have attempted the Automotive easy enough, but being successful is an elusive mea- I’ve often said it’s hard for the smartest person’s trek than death and suc- surement, if not an ambiguous adjective. Achieving the opinion in the room to make money by exciting the cess combined. For the Genuine Parts Company heights of greatness in our own eyes requires being imagination of listeners. Why? Because for most of us, individual climber, focused on the peak of the summit, and sure footing our imagination is contained within the boundaries of accomplishing the and timeliness in your attempts. the subjective world (our reality). Simply put, “we want,” task is the pay off, Pep Boys If you find yourself trying to reach these lofty heights, yet motivational speeches are not enough to get us regardless the cost or a curiously wise note of remembrance is to be con- what we really think we want. Worse still is when we risk. What’s the goal of scious of the dark valleys and hollows you had to tran- do finally achieve a level of success, we are not quick the Sherpa? Money, I say. He Uni-Select scend while digging and pawing with radical imagina- enough to realize what we have achieved. gets paid regardless of what tive abandonment, searching and reaching through a Our desires cloud the omni-evident. We tend to want height the expedition ascends to. Fisher seemingly pathless wood plodding toward your fore- to be the smartest, fastest, prettiest, best priced, and That’s what your goal should be. Auto Parts seen self redemption. Robert Frost would have been abundantly stocked parts store or service center known Nothing more, nothing less. If you

happy with that entire run-on sentence of a paragraph. to man. Shockingly, many of these types have failed mis- make money, your distinction is Replacement Parts Inc. What I’m speaking about is balance. To simply be the erably because they forgot the most important thing. one of success MARK SMITH best oddly is not good enough, and good enough might To illustrate this, a good example is displayed by this by proxy. President, be far more envious. inane statistic: The number of people who have scaled ...CONTINUE Wholesale Auto Parts Hahn Automotive For instance, if your auto parts store is the best at Mt. Everest vs. those who have not. Approximately READING ◽ Warehouse finding those hard-to-find items, does that imply you 4,000 people have, over 6 billion have not for a percent- • Click once to zoom in Automotive Parts More articles by MARK SMITH RELATED articles AUTHOR bio • Click & hold to move page around Headquarters

15 AFTERMARKET BUSINESS WORLD www.SearchAutoParts.com

magentablackcyanyellow ES407432_AMB0414_015.pgs 03.25.2014 04:42 ADV THE REPLACEMENT MARKET RESELLERS AUTO CHAIN REPORT Top 25 Auto Chain Report THE GET BIG Advance BIGGER Auto Parts

ADVANCE’S ACQUISITION OF GPI VAULTS THEM TO NUMBER 1 IN SIZE AutoZone BY BRUCE ADAMS | MANAGING EDITOR

ne of the largest deals in the industry in years occupied the No. 1 spot the for years, was a close drop from 450 company-owned stores to 412 as closed Jan. 2, 2014, when Advance Auto Parts second with 5,210 company-owned stores. it goes through a U.S. restructuring in which it O’Reilly Ocompleted the acquisition of General Parts Some industry observers said Advance’s acqui- is closing 48 stores. Despite the reduction, the Automotive International (GPI). sition of GPI was the most earthshaking industry company moved from No. 7 last year to No. 6 this The deal catapulted Advance to the No. 1 spot deal since CARQUEST acquired WORLDPAC. The year due to Advance’s acquisition of GPI. in the Top 25 Auto Chain Report with 5,297 com- deal will increase Advance’s commercial sales Brooks Auto Parts dropped from No. 15 last pany owned stores, 105 WORLDPAC branches from 38 percent of total revenue in last year’s Top year to a three-way tie for No. 24 this year as it Genuine Parts and approximately 1,400 independently owned 25 report to 55 percent this year. sold 21 of its 47 stores to Genuine Parts Co. in Company CARQUEST branded stores. AutoZone, which had Other notable changes this year saw Uni-Select November 2013.

1 ADVANCE AUTO PARTS Pep Boys 5008 Airport Road President: Employees: 71,000 Roanoke, VA 24012 George Sherman Retail: 45% Phone: (540) 362-4911 Program Group Commercial: 55% Affiliation: www.advanceautoparts.com Sales: $6.21 billion On Jan. 2, 2014 Advance Auto Parts completed the acquisition of General Parts International None CEO: (through Dec. 28, 2013) (GPI). GPI was a leading privately held distributor and supplier of original equipment and after- Uni-Select Stores: 5,297 market replacement products for commercial markets operating under the CARQUEST and Darren R. Jackson Estimated Sales (2014): $9.3 billion WORLDPAC brands. The transaction created the largest automotive aftermarket parts provider in North America with annual sales of more than $9.3 billion and 71,000 employees.

Fisher 2 AUTOZONE INC. Auto Parts

123 South Front Street CEO: Employees: 71,000+ Memphis, TN 38103 William C. Rhodes III Retail: 85% Phone: (901) 495-6500 Program Group Commercial: 15% Replacement www.AutoZone.com Affiliation: Sales: $9.15 billion AutoZone entered into an agreement in 2013 with KSS Retail’s PriceStrat solution to deliver Parts Inc. None (through Aug. 30, 2013) science-based price modeling and promotion optimization across the retailer’s merchandising organization so that the company can improve its customer loyalty. AutoZone is continually Stores: 5,210 Estimated Sales (2014): NA looking to improve on its retail and commercial business models. A great deal of focus has been given to continual improvement in customer service levels and inventory availability. Hahn Automotive Warehouse

• Click once to zoom in Automotive Parts • Click & hold to move page around Headquarters

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magentablackcyanyellow ES407442_AMB0414_016.pgs 03.25.2014 05:42 ADV AUTO CHAIN REPORT

Top 25 3 O’REILLY AUTOMOTIVE INC. Safer travels ahead Auto Chain Report 233 South Patterson Ave. CEO/President: Employees: 61,909 Springfield, MO 65802 Greg Henslee Retail: 58% with Philips upgrade headlights and Phone: (417) 874-7145 Program Group Commercial: 42% www.oreillyauto.com Affiliation: Sales: $6.65 billion (2013) O’Reilly rolled out O’Reilly O’Rewards, the company’s retail loyalty card program. The com- None pany also enhanced its O’Reilly O’Cat proprietary electronic catalog. It began construction Philips Headlight Restoration Kit Estimated Sales (2014): $7.1 billion Advance Stores: 4,166 on two new incremental greenfield distribution centers and began construction on one new distribution center, which will be used to relocate an existing distribution center, all of which Auto Parts are scheduled to open in 2014. Give your customers 30%, 60%, or up to 100% more light on the road with Philips upgrade headlights. 4 GENUINE PARTS COMPANY AutoZone And help them restore hazy headlight lenses to 2999 Circle 75 Parkway President: Employees: 37,500 like-new condition with the Philips Headlight Atlanta, GA 30339 Paul Donahue Retail: 25% Restoration Kit with UV Protection. Phone: (770) 953-1700 Program Group Commercial: 75% O’Reilly Affiliation: Genuine Parts Company (GPC) acquired Exego Group for $986 million including the assump- www.genpt.com Sales: $7.5 billion (2013, Give your customers more light on the road for Automotive CEO: NAPA automotive group only) tion of debt on April 1, 2013 and renamed it GPC Asia Pacific. It is based in Melbourne, Australia and includes 400 company-owned Repco stores in Australia and New Zealand. GPC Tom Gallagher Stores: 1,308* *Plus 400 in Australia & New Zealand a safer drive with Philips upgrade headlights had a small minority interest in the company prior to its acquisition. In terms of the business model, GPC is to NAPA as GPC Asia/Pacific is to Repco. and Philips Headlight Restoration Kit. Genuine Parts Company

5 PEP BOYS Scan the code to watch the PhilipsHeadlight Restoration Kit video. 3111 W. Allegheny Ave. CEO/President: Employees: 19,000 Pep Boys Mike Odell Philadelphia, PA 19132 Retail: 100% To learn more call 1-800-257-6054 Phone: (215) 430-9000 Program Group Commercial: 0 Pep Boys acquired 18 Discount Tire Centers in the greater Los Angeles market from AKH www.pepboys.com Affiliation: Sales: $2.09 million Company Inc. in September 2013. Pep Boys launched “The Road Ahead,” a new auto service www.philips.com/automotive None (year end Feb. 2, 2013) and retail experience that includes a redesigned store exterior and interior, plus a store-with- Stores: 800 in-a-store concept with more than 100 “Speed Shops” for high-performance car enthusiasts. It launched in the Tampa, Fla., market and is in select locations, with the San Francisco Bay Uni-Select market to be added in 2014.

6 UNI-SELECT INC. Fisher Auto Parts 170 Industriel Blvd. CEO/President: Employees: 5,500 Boucherville, Quebec Richard G. Roy Retail: 10% J4B 2X3 Program Group Commercial: 90% Uni-Select announced in June 2013 a restructuring of its U.S. operations by eliminating Phone: (450) 641-2440 Affiliation: Sales: $1.788 billion (2013). U.S. only approximately 600 jobs and closing 48 stores and 12 distribution centers. During the past 10 Replacement None www.uniselect.com 2013 sales were $1.3 billion years, Uni-Select expanded by completing more than 70 acquisitions. The company said its Parts Inc. Stores: 412 network needed to be optimized to eliminate redundancy. Uni-Select completed the acquisition of Central Paint and Specialty Car in Ukiah, Calif., in Jan. 2013; and of El Mar Co. in Haverhill, Mass., in April 2013; and of Auto Paint and Supply of Lakeland (Fla.) in early 2014. Hahn Automotive Warehouse

• Click once to zoom in Automotive Parts • Click & hold to move page around Headquarters

17 AFTERMARKET BUSINESS WORLD www.SearchAutoParts.com

magentablackcyanyellow ES407440_AMB0414_017.pgs 03.25.2014 05:42 ADV AUTO CHAIN REPORT Portable. Quick. Safe.

Fastest way to get your car in the air. Top 25 7 FISHER AUTO PARTS Auto Chain Report 512 Greenville Ave. CEO: Employees: 3,500 Staunton, VA 24402 Bo Fisher Retail: 25% Phone: (540) 885-8901 Program Group Commercial: 75% www.Fisherautoparts.com Affiliation: Sales: NA Fisher Auto Parts added 10 new locations in 2013. The company has more than $200 million Federated of revenue in pending acquisitions that it expects to close on in April 2014. Fisher Auto Parts Advance Stores: 400 continues a steady growth strategy through a combination of same store sales and mergers and acquisitions. The company said it strives to constantly improve in all possible areas and Auto Parts added many talented people to its team in 2013.

8 REPLACEMENT PARTS INC. AutoZone

1901 E. Roosevelt Road CEO/President: Employees: 1,100 Little Rock, AR 72206 Bill Schlatterer Retail: 20% Phone: (501) 372-5275 Program Group Commercial: 80% O’Reilly 2013 was a challenging year from many perspectives. With some minor disruption in the www.BTBAutoParts.com Affiliation: Sales: $220 million (2013) Automotive The Alliance markets due to consolidations and acquisitions, Replacement Parts continued to focus on the Estimated Sales (2014): $220 million Stores: 156 business fundamentals with favorable results. Recruiting the right people, placing them in the right positions and then supporting their efforts to win and maintain customers loyalty is always a first effort. “Service is the Difference” isn’t just a company motto, it’s a lifestyle. Genuine Parts Company MSRP $99500 9 HAHN AUTOMOTIVE WAREHOUSE

415 W. Main St. co-CEO/President: Stores: 92 Pep Boys Rochester, NY 14608 Eli Futerman Employees: 1,100 Phone: (585) 235-1595 Dan Chessin Retail: 20% www.hahnauto.com Program Group Commercial: 80% Prime Automotive Parts Company, a wholly owned subsidiary of Hahn Automotive Warehouse, opened two new locations in the New York City market in 2013. Hahn Automotive Warehouse Affiliation: Sales: $205 million (2013) Alliance - Auto Value implemented the inventory optimization tool through the Alliance data warehouse to improve Estimated Sales (2014): $207 million store inventories. The company also implemented new marketing programs direct to the Uni-Select installer base.

10 AUTOMOTIVE PARTS HEADQUARTERS Fisher Auto Parts 2959 Clearwater Road President: Employees: 825 Saint Cloud, MN 56301 Corey Bartlett Retail: 30% Phone: (320) 252-5411 Program Group Commercial: 70% Automotive Parts Headquarters completed a warehouse expansion that will allow the compa- www.autopartshq.com Affiliation: Sales: $93 million (2013) ny to service an additional 70 locations from their distribution center in St. Cloud, Minn. APH Replacement Alliance - Auto Value CEO: Estimated Sales (2014): 98 million launched a Commercial Vehicle Division (partnering with HDA/TruckPride) that significantly Parts Inc. John Bartlett Jr. Stores: 85 expanded their medium and heavy-duty coverage, along with the resources required to grow the business: a tech support team, a 96-page catalog and training for the stores. APH also The truly portable QuickJack™ is convenient to use and lightning fast. Use it anytime, anywhere, for fast wheel service acquired six new locations. and general repair. The low profle design means it fts where other jacks don’t and an optional 12-volt power supply means you can even take it on the road. Sturdy lock bars, a remote pendant control, and adjustable rubber contact Hahn pads make it the perfect lifting system for the shop, track or home. Visit www.quickjack.com to learn more. Automotive Warehouse

See it on YouTube • www.quickjack.com BL-3500 Automotive • Click once to zoom in © 2014 Ranger Products • Ranger Products is a division of BendPak Inc. Parts • Click & hold to move page around Headquarters

18 AFTERMARKET BUSINESS WORLD www.SearchAutoParts.com

magentablackcyanyellow ES407441_AMB0414_018.pgs 03.25.2014 05:42 ADV AUTO CHAIN REPORT NOW YOU CAN Top 25

COMPANY STORES WHOLESALE/ 2013 SALES CEO/PRESIDENT LOCATION PHONE PROGRAM Auto Chain RETAIL % Report

11 KOI Warehouse Inc. 72 70/30 Not available David P. Wesselman Cincinnati, OH (513) 357-2431 Federated TAKE IT WITH YOU

11 XL Parts 72 95/5 $200 million Ali Attayi Houston, TX (713) 983-1100 Pronto ALL OF THE VALUABLE INFORMATION YOU’VE COME TO DEPEND Advance Auto Parts ON FROM - FORMATTED FOR YOUR MOBILE DEVICE! 13 Arnold Motor Supply 57 70/30 Not available Dennis Spooner Spencer, IA (712) 262-1141 The Alliance

14 SAE Warehouse Inc. 50 59/41 $56 million Tim Sturdevant Sioux Falls, SD (605) 362-6970 Pronto AutoZone AWARD- BUSINESS 15 Auto Tire & Parts NAPA RESEARCH AND 48 70/30 Not available John Tlapek Cape Girardeau, MO (573) 334-9131 NAPA WINNING FORECASTING O’Reilly 16 Bond Auto Parts 44 80/20 $71 million Scott Bond Barre, VT (802) 479-0571 The Alliance NEWS AND Automotive ANALYSIS 17 Arnold Oil Company 41 80/20 $100 million+ Jim Arnold Austin, TX (512) 476-2401 Federated Genuine Parts Company 18 The Parts House 39 98/2 $100 million+ David Honig Jacksonville, FL (904) 731-3034 The Network

19 Automotive Supply Associates 38 80/20 Not available George Segal Concord, NH (603) 225-4000 The Network Pep Boys 20 A.C.I. Parts Warehousing Inc. 37 75/25 $36 million Kevin Van Koevering Wyoming, MI (616) 247-7771 The Network PLUS SO MUCH MORE! 20 Baxter Auto Parts 37 50/50 $90 million Lyle Moore Portland, OR (503) 417-5302 The Alliance Uni-Select

22 Bennett Auto Supply 33 70/30 $70 million Harold Bennett Pompano Beach, FL (954) 335-8730 The Alliance AL 23 Walker Auto Parts 29 80/20 $28.4 million Don Walker Raleigh, NC (919) 833-8955 NAPA TECHNIC Fisher TRAINING Auto Parts 24 ABC Auto Parts 26 70/30 $60 million Larry Pyle Longview, TX (903) 232-3060 The Alliance AND MEDIA Replacement 24 Brooks Auto Parts 26 70/30 Not available (Don) Elton D. Brooks Jr. Douglas, GA (912) 384-7818 NAPA Parts Inc.

24 Hedahls Auto Plus 26 75/25 $39 million Dick Hedahl Bismarck, ND (701) 223-8393 Uni-Select Hahn

GETTY IMAGES/ISTOCKPHOTO GETTY Automotive Warehouse VISIT WWW.AFTERMARKETBUSINESSWORLD.COM MOBILE INFO FOR AUTO PROS! FROM YOUR MOBILE DEVICE. IT’S THAT EASY TO TAKE • Click once to zoom in YOUR FAVORITE INDUSTRY CONTENT ON THE ROAD! Automotive Parts • Click & hold to move page around Headquarters

19 AFTERMARKET BUSINESS WORLD www.SearchAutoParts.com

magentablackcyanyellow ES407443_AMB0414_019.pgs 03.25.2014 05:42 ADV MARKETPLACE

For immediate assistance in placing your Marketplace ad, please call Keith Havemann at: 310-857-7634. Send a fax: 310-943-1465 or e-mail: [email protected] Top 25 Auto Chain Manufacturers Representatives Report

SOUTH SOUTH Advance Auto Parts

AutoZone 80 th Anniversary Content Licensing for Every Marketing Strategy O’Reilly Automotive Service. Knowledge. Results. 80 Years of Experience. Marketing solutions ft for: N.A Williams Company has been providing sales and • Outdoor marketing solutions for its clients for 80 years. Genuine Parts • Dir ect Mail 115 aftermarket professionals. Company www.tascosalesreps.com • P rint Advertising www.twitter.com/TASCOSALESREPS • T radeshow/POP Displays www.facebook.com/Tascosalesrepscom Pep Boys • Social Media • 2900-A Paces Ferry Rd., S.E., Radio & Television Atlanta, GA. 30339 770-433-2282 Uni-Select www.nawilliams.com Logo Licensing | Reprints | Eprints | Plaques

Fisher Let Marketplace Advertising Leverage branded content from Aftermarket Business (E-Zine) to create a Auto Parts more powerful and sophisticated statement about your product, service, Work For YOU! or company in your next marketing campaign. Contact Wright’s Media Replacement to fnd out more about how we can customize your acknowledgements Parts Inc. Generate sales leads, maintain market presence, and recognitions to enhance your marketing strategies. conduct market testing, promote existing lines, Hahn Automotive introduce new products and services, or recruit the best. For more information, call Wright’s Media at 877.652.5295 or visit our Warehouse website at www.wrightsmedia.com Contact Keith Havemann 310-857-7634 or email [email protected] Automotive Parts Headquarters

Industry News Hot Auto Products 5 International Trends 9 Dealership Market Trends 12 Donny Seyfer Sign up for weekly Distribution e-newsletters april Join our Community Contact Us 7 Vendor Market Trends 11 Technology Trends 14 Stephen Barlas 2014

20 AFTERMARKET BUSINESS WORLD www.SearchAutoParts.com

magentablackcyanyellow ES409086_amb0414_020_CL.pgs 03.26.2014 03:53 ADV