www.petrobras.com.br 2003 reportsocial responsibility HIGHLIGHTS Partnership with society The Petrobras Zero Hunger With its strong economic and social involvement in the regions where the company is Program invests R$ 303 million to located, Petrobras supports and participates in the preparation, execution and refinement of fight social exclusion and bring comprehensive public policies. Much of this work is a result of partnerships with universities, NGOs and public bodies. about development with citizenship Suppliers are encouraged Petrobras is widely recognized for its strong to do their bit commitment towards social values and the Petrobras encourages its company, since 2003, has been aligning its suppliers to strive for standards activities in the social area with public of operational safety, envi- policies to fight social exclusion and misery. ronmental protection and This is the spirit underlying the Petrobras attention to health similar to Zero Hunger Program, which is helping to those prevailing in its own transform the situation of the country’s activities. poorest communities. Between now and Ombudsperson ensures 2006, a total of R$ 303 million will be transparent relations invested in projects that will have a positive The corporate ombudsperson impact in the areas of education, pro- is the principal means of fessional training, the generation of income ensuring transparency in and employment for adolescents and adults, Petrobras’ relations with its protecting children and teenagers’ rights, workers, customers, suppliers social undertakings and voluntary work. and society in general. With the Petrobras Zero Hunger Program, Petrobras upholds the company has redirected its social policy biodiversity and and focused its activities towards achieving environmental protection development with citizenship, which should The company has developed benefit some 4 million people throughout programs for the protection Brazil. (Page 30) of species and ecosystems in various countries where it operates. The Global Compact The Petrobras The company invests reflects a new stage of Environmental Program 2003 IN FIGURES social responsibility at chooses water as its theme in the ‘Brazilian PETROBRAS MARKET VALUE Petrobras cultural identity’ AS AT DECEMBER 31: Petrobras has decided to incorporate the With funding resources amounting to US$ 30.7 billion principles of the Global Compact on R$ 60 million, the Petrobras Cultural OIL LEAKAGES: human rights, labor relations, the Program will sponsor, through a In 2000: 5,983 m3 environment, transparency and fighting process of public selection, a total In 2003: 276 m3 corruption into the company’s business of 141 projects in the fields of music, practices. It has thus joined 1,240 other The Petrobras Environmental Program will cultural heritage and cinema production. PROVED RESERVES companies, in 55 countries worldwide, invest R$ 40 million in sponsorships, over Furthermore, to celebrate the company’s (SEC CRITERIA): that form a community resolved to the next two years, using public selection 50th anniversary, Petrobras has decided (in billions of boe) promote a sustainable and socially inclusive criteria. The program is based on a three-way to expand its investment in culture, In 2001: 9.3 economy, based on ethical principles and strategy that aligns the company’s giving priority to works that portray In 2002: 10.5 the cherishing of life. The Social investments in operational safety, the Brazil’s history and cultural identity, as In 2003: 11.6 Responsibility Report 2003 reflects this development of technologies that will help seen through the eyes of such virtuosos stance taken by the company, to share the improve the environment, and community as Glauber Rocha, Candido Portinari values that guide socially responsible relations. The first theme adopted for the and Ari Barroso, among others. corporations throughout the world. program is “water” – covering bodies of (Page 29) (Page 6) fresh and salt water and their biological diversity. (Page 29) 2 HIGHLIGHTS Social Responsibility Report 2003 Petrobras Petrobras Social Responsibility Report 2003 CONTENTS 3 Highlights 2003 Contents Social Responsibility Report / 2003 Ibase 2003 Model 2003 information reviewed by Ernst & Young auditors HIGHLIGHTS Company: Social Responsibility Report 2003 2 1 - Calculation Base 2003 (‘000 REAIS) 2002 (‘000 REAIS) Net revenue (NR) 95,742,702 69,176,155 EDITORIAL Operating earnings (OE) 27,873,825 11,464,424 Message to the Shareholders 4 Gross payroll (GP) 3,362,066 2,666,094 Petrobras in 2003 5 2 - In-house Social Indicators (‘000) % OF GP % OF NR (‘000) % OF GP % OF NR Petrobras and the Global Compact 6 Meals 245,233 7 0 165,501 6 0 Mandatory payroll taxes 1,582,65447 2 1,290,806 48 2 04 Private pension fund 331,099 10 0 275,446 10 0 Healthcare 429,129 13 1 314,916 12 0 PETROBRAS Work safety and medical care 76,991 2 0 35,665 1 0 Education 18,531 1 0 3,307 0 0 Mission, Vision & Strategy 8 Culture 148,556 4 0 284 0 0 Values 9 Professional training and development 275,105 8 0 130,065 5 0 Profile of the Petrobras System 9 Day care benefits 41,868 1 0 4,121 0 0 08 Petrobras and the Brazilian Economy 14 Profit sharing scheme 894,442 27 1 444,094 17 1 Corporate Governance and Organizational Structure 14 Approval of Investment Projects at Petrobras 16 Others 55,567 2 0 28,120 1 0 Sustainability Goals and Action Taken 16 Total – In-house social indicators 4,099,175 122 4 2,692,325 101 3 Performance Assessment 17 3 - External Social Indicators (‘000) % OF OE % OF NR (‘000) % OF OE % OF NR The Company’s Image and Brand Management 17 Education 28,166 0 0 n.a. 0 0 Relations with Stakeholders 18 Culture 148,747 1 0 n.a. 0 0 Healthcare and sanitation n.a. 0 0 n.a. 0 0 Sport 21,633 0 0 n.a. 0 0 HUMAN RIGHTS Nutrition and fighting hunger 17,796 0 0 n.a. 0 0 Others 74,008 0 0 n.a. 0 0 Global Compact – Human Rights 22 Total contributions to society 290,350 1 0 254,002 2 1 Petrobras and Human Rights 24 Taxes (excluding payroll taxes) 42,239,729 152 44 39,736,147 347 57 Corporate Ombudsperson 25 Total – External Social Indicators 42,530,079 153 44 39,990,149 349 58 Human Rights Training 26 4 - Environmental Indicators (‘000) % OF OE % OF NR (‘000) % OF OE % OF NR 22 Diversity 26 Investments relating to the company’s production / operations 2,249,751 8 2 1,900,000 17 3 Social Investment 28 Investments in external programs and/or projects 42,000 0 0 68,263 1 0 Total environmental investments 2,291,751 8 2 1,968,263 18 3 With regard to setting annual targets, in order to minimize (X) has no targets ( ) meets 51 to 75% of targets ( ) has no targets ( ) meets 51 to 75% of targets WORK waste and general production/operational consumption, while making ( ) meets 0 to 50% of targets ( ) meets 76 to 100% of targets ( ) meets 0 to 50% of targets (X) meets 76 to 100% of targets more effective use of natural resources, the company (see note ***) Global Compact – Labor Standards 32 5 - Staff Indicators Employee Relations 34 Nº of employees at the end of the period 48,799 47,723 Benefits 34 Nº of staff taken on during the period (see note ****) 2,389 2,943 32 Assessment 35 Nº of outsourced staff (see note ****) 123,266 121,000 Quality of Life 35 Nº of interns n.a. n.a. Health and Safety in the Workplace 36 Nº of employees over the age of 45 (see note ****) 13,229 13,010 Training and Education 38 Nº of women working for the company (see note ****) 4,406 4,765 Outsourcing 39 % of management posts held by women (see note ****) 9.12% 7.50% Combating Child Labor 40 Nº of black people working for the company n.a. n.a. Supplier Selection, Development and Evaluation 41 % of management posts held by black people n.a. n.a. Nº of handicapped people working for the company n.a. 233 THE ENVIRONMENT 6 - Corporate Citizenship - highlights 20032004 TARGETS Ratio between highest and lowest remuneration in the company 4141The Global Compact and the Environment 44 Total accidents in the workplace (see note **) 511 n.a. Petrobras and the Environment 45 Social and environmental projects developed by the company were defined by: ( ) the board ( x ) the board ( ) all the ( ) the board ( x ) the board ( ) all the Policy on Safety, Health and the Environment 46 and management employees and management employees The Consumption of Materials and Natural Resources 47 Workplace health and safety standards were defined by: ( x ) the board ( ) all the ( ) all employees ( x ) the board ( ) all the ( ) all employees 44 Water 48 and management employees + Cipa and management employees + Cipa Energy 49 With regard to trade union freedom, collective bargaining ( ) doesn’t get ( ) observes ILO ( x ) encourages ( ) won’t get ( ) will observe ( x ) will encourage rights and in-house worker representation, the company: involved regulations and complies involved ILO regulations and comply Emissions, Effluent and Waste 52 with the ILO with the ILO Product Health and Safety Precautions 55 The private pension fund covers: (see note *) ( ) board members ( ) the board ( x ) all the ( ) board members ( ) the board (x ) all the Protection, Preservation and Restoration and management employees and management employees of Ecosystems and Biological Diversity 56 The profit sharing scheme includes: ( ) board members ( ) the board ( x ) all the ( ) board members ( ) the board ( x ) all the Environmental Precautions at the International Units 58 and management employees and management employees Environmental Liabilities, Incidents and Fines 59 When it comes to choosing suppliers, the same ethical, ( ) are not ( ) are ( x ) are ( ) will not be ( ) will be (x) will be Environmental Education 60 social responsibility and environmental standards adopted by the company: considered recommended demanded considered recommended demanded Works carried out Within the Company’s Physical Area 60 With regard to employee participation in voluntary work programs, the company: ( ) doesn’t get ( ) supports them ( x ) organizes and ( ) won’t get ( ) will support ( x ) will organize The Community Participates 61 involved encourages them involved them and encourage them Total consumer complaints and criticism: to the company to Procon in the courts to the company to Procon in the courts TRANSPARENCY 3,974n.a.