MISSION STATEMENT UCT aspires to become a premier academic meeting point between South Africa, the rest of Africa and the world. Taking advantage of expanding global networks and our distinct vantage point in Africa, we are committed through innovative research and scholarship, to grapple with the key issues of our natural and social worlds. We aim to produce graduates whose qualifications are internationally recognised and locally applicable, underpinned by values of engaged citizenship and social justice. UCT will promote diversity and transformation within our institution and beyond, including growing the next generation of academics.

Foundation statement underpinning the mission statement

Our research-led identity is shaped by a commitment to: academic freedom as the prerequisite to fostering intellectual debate and free inquiry; ensuring that research informs all our activities including teaching, learning and service in the community; advancing and disseminating knowledge that addresses the key challenges facing society – South African, continental and global; protecting “curiosity driven” research; nurturing and valuing creativity in the sciences and arts including the performing and creative arts; stimulating international linkages of researchers and research groupings;

We strive to provide a superior, quality educational experience for undergraduate and postgraduate students through: providing an intellectually and socially stimulating environment; inspired and dedicated teaching and learning; exposure to the excitement of creating new knowledge; stimulating the love of life-long learning; the cultivation of competencies for global citizenship; supporting programmes that stimulate the social consciousness of students; offering access to courses outside the conventional curricula; attracting a culturally and internationally diverse community of scholars; guaranteeing internationally competitive qualifications; offering a rich array of social, cultural, sporting and leadership opportunities; providing an enabling physical and operational environment.

In advancing UCT as an Afropolitan University, we will: expand our expertise on Africa and offer it to the world; extend our networks on the continent, along with our global connections and partnerships; promote student and staff exchanges and collaborative research and postgraduate programmes; engage critically with Africa’s intellectuals and world views in teaching and research; contribute to strengthening higher education on our continent.

We strive to provide an environment for our diverse student and staff community that: promotes a more equitable and non-racial society; supports redress in regard to past injustices; is affirming and inclusive of all staff and promotes diversity in demographics, skills and backgrounds; offers individual development opportunities to all staff; is welcoming as a meeting space for scholars from Africa and around the world.

UNIVERSITY OF

STUDENT SUPPORT AND SERVICES 2013

Postal Address: REGISTRAR Private Bag X3 7701 RONDEBOSCH

Fax: (021) 650-2138

Telephones: General Enquiries (021) 650-9111 Accounts and Fees (021) 650-1704; 650-4076

Student Records: General Enquiries (021) 650-3595 [email protected]

Internet: Website: http://www.uct.ac.za Student fees: [email protected]

Office Hours: Fees and Cash Offices 09h00 - 15h30 General Offices 08h30 - 12h30 13h30 - 16h30

The Admissions Office and Student Records Office are located in the Masingene Building, Middle Campus, and are open from 08h30 to 16h30. The Cashier’s Office is located in Kramer Building, Middle Campus, and is open from 09h00 to 15h30.

This handbook is part of a series that consists of Book 1: Undergraduate Prospectus Book 2: Authorities and Information of Record Book 3: General rules and Policies Book 4: Academic Calendar and Meetings Book 5: Student Support and Services Books 6-11: Handbooks of the Faculties of Commerce, Engineering and the Built Environment, Health Sciences, Humanities, Law, Science Book 12: Student Fees Book 13: Bursary and Loan Opportunities for Undergraduate Study Book 14: Financial Assistance for Postgraduate Students

CONTENTS

Query Office to contact Page Academic Development Faculty offices 7 Academic Development Programme (ADP) Student 1 Councils 8 Academic Problems Faculty offices 7 Academic Development Programme 1 Faculty Student Councils 8 Student Wellness Service 23 Access Control / Student Cards Access Control Services 1 Accommodation (UCT) Student Housing & Residence Life 20 Accommodation (Private) Monday Paper (Media Services) 14 International Academic Programmes Offices (IAPO) 10 Chaplaincies 4 Student Housing & Residence Life 20 Address Change Faculty Offices 7 Adjusting to UCT Student Wellness Service 23 Admissions forms Admissions Office 2 Advertising Monday Paper (Media Services) 14 UCT Radio 28 News (Student Societies) 27 AIDS/HIV HAICU 9 Student Wellness Service 23 Alcohol Abuse Student Wellness Service 23 Alcohol, serving or selling Student Development 17 Ambulances ER24 Service 6 Banks Other Services Campus 29 Bereavement Student Wellness Service 23 Binding (Thesis etc) Campus Copy & Print 3 Books Campus Bookshop 3 Bursaries Student Financial Aid 19 Postgraduate Funding Office 15 Bus Services Jammie Shuttle 11 Cafeteria & Restaurants Other Services on Campus 28 Careers advice & Information Careers Service 4 Certificates of Registration & Student Records 26 Good Conduct Certification of Documents Commissioner of Oaths 5 Child Care Educare Centre 6 Community Service SHAWCO 15 UCT RAG 28 Computer Skills Academic Development Programme (ADP) - 1 Student Learning Centres 25 Contraception Advice Student Wellness Service 23 Copying / binding Campus Copy & Print 3 Query Office to contact Page Counselling • Academic Faculty Officers (Academic advisers) 7 • Personal Student Wellness Service 23 Student Housing & Residence Life 20 Child Guidance Clinic 5 Course changes Faculty Offices 7 Crime Reporting Campus Protection Service 3 Curriculum advisers Faculty Officers 7 CV-building Careers Service 4 Depression Student Wellness Service 23 Disabilities . Physical Disability Services 5 . Learning Text Conversion & Assistive Technology Services 27 (TCATS)

Emergencies . General Campus Protection Services Western Cape 3 . Medical Paramedical Services (ER24) 6 Entertainment 2 Events on Campus Monday Paper (Media Services) 14 Student Orientation & Advocacy Centre 19 UCT Home Page (Media Services) 14 Careers Service 4 Students’ Representative Council 26 Examinations . Dates, results Student Records 26 . Deferred exams, extra time Student Wellness Service 23 . Supplementary Exams Faculty Offices 7 . Stress, Illness Student Wellness Service 23 . Examination Papers Libraries 11 Family problems Student Wellness Service 23 Fee Accounts Fees Office 9 Financial Assistance Student Financial Aid 19 Postgraduate Funding Office 15 International Students / contacts International Academic Programmes Office (IAPO) 10 Graduate School Graduate School of Business (GSB) 27 Guidance & Referrals Student Orientation & Advocacy Centre 19 Student Wellness Service 23 International Academic Programmes Office (IAPO) 10 Chaplaincies 4 Child Guidance Clinic 5 Harassment Discrimination & Harassment Office (DISCHO) 6

Homesickness Student Wellness Service 23 Informal Traders Other Services on Campus 28 Information General Student Orientation & Advocacy Centre 19 Insurance Insurance Office 10 Student Wellness Service 23 Job Hunting Careers Service 4 Career Information Centre 4 Query Office to contact Page Legal Problems Legal Aid Clinic 11 Legal Counsellor 11 School for Legal Practice 15 Learning difficulties / slow Student Wellness Service 23 writing Leave of Absence Faculty Officers 7 Libraries, hours Libraries 11 Lost Property Campus Protection Services 3 Maps See Centrefold Media Services Media Services 14 UCT Radio 28 Medical Problems Student Wellness Services 23 Medical Problems Sports Injuries 16 Orientation Student Orientation & Advocacy Centre 19 Parking Discs Traffic Administration Office 26 Passports International Academic Programmes Offices (IAPO) 10 Personal Development Careers Service 4 Student Wellness Service 23 Photocopying Campus Copy & Print 3 Postal Services Post Office 29 Printing Campus Copy and Print 3 Psychological problems Student Wellness Service 23 Racial harassment Discrimination & Harassment Office (DISCHO) 6 Rape Campus Protection Services 3 Student Wellness Service 23 HIV/AIDS Unit (HAICO) 9 Re-admission Faculty Offices 7 Student Records 26 Students’ Representative Council 26 Registration (Student) Cards Access Control Services & Card Production Centre 1 Faculty Offices 7 Residences Student Housing & Residence Life 20 Religious Studies Chaplaincies / UCT Chapel 4 Safety & protection Campus Protection Services 3 Sexual Harassment Discrimination & Harassment Office (DISCHO) 6 Skills Writing Centre 29 Social Services SHAWCO 15 Societies Student Societies 27 Student Development 17 Sport Sport & Recreation 16 Sports Injuries Clinic 16 Student Cards Access Control Services & Cards 1 Production Centre 1 Faculty Offices 7 Student Organisations Students’ Representative Council 26 Student Societies 27 Student Development 17 Student Representation Students’ Representative Council 26 Faculty Councils 8 Query Office to contact Page Student Wellness Student Wellness Service 23 Study Facilities Libraries 11 Student Learning Centres 25 Student Housing & Residence Life 20 Study Permits International Academic Programmes Office (IAPO) 10 Study skills guide Academic Development Programme 1 Transcripts Student Records 26 Transport Jammie Shuttle 11 Traffic Administration Office 27 Travel Other Service on Campus 29

The University has made every effort to ensure the accuracy of the information in its handbooks. However, we reserve the right at any time, if circumstances dictate, to (i) make alterations or changes to any of the published details of the opportunities on offer; or (ii) add to or withdraw any of the opportunities on offer. Our students are given every assurance that changes to opportunities will only be made under compelling circumstances and students will be fully informed as soon as possible. §§

STUDENT SUPPORT AND SERVICES 1

diagnostic testing of undergraduates Academic Development and assists with curriculum development to enhance the Programme (ADP) quantitative literacy (numeracy) of Location: Hlanganani Building students; Telephone: 021 650-2251 The Alternative Admissions E-mail: [email protected] Research Project offers an additional means of access to the The ADP is a division of the University's university through the provision of Centre for Higher Education a testing scheme; Development (CHED)*. The Computer Literacy Project runs The Academic Development Programme short introductory courses on was established in 1981 as part of the computer skills, and works with University’s commitment to meeting the various Faculties to facilitate the needs of students from diverse introduction of IT into mainstream educational and linguistic backgrounds. curricula. To help students to develop their As a service to students, the UCT academic potential, the ADP offers a Bookshop sells copies of the ADP’s variety of programmes in conjunction guide book, Studying at University. with Faculties and academic departments: *CHED was established in 1999, in General Entry Programme in conjunction with UCT's revised faculty Science (first phase of a 4-year BSc structure. It incorporates various degree) operations and contributes to improving the Academic Support Programme the quality of teaching and learning at for Engineering in Cape Town UCT in partnership with faculties and the (ASPECT) incorporating the Department of Student Affairs. Engineering Foundation Programme. An Intervention Programme for the Access Control Services MBChB curriculum of the Faculty (and Card Production of Health Sciences which over two semesters helps students whose Centre) performance in the first semester of the MBChB curriculum is Location: Room 1.10.1, Basement, unsatisfactory, to develop the skills, Robert Leslie Social Science Building, knowledge and attitudes needed to Upper Campus succeed in their studies. Telephone: 021 650-3030 / 3996 / 4357 two extended programmes in the Operating Hours: 08h00 – 16h00 Monday Faculty of Commerce (BCom and – Friday, throughout the academic year BBusSc); Student ID Card Services: First time The faculties of Humanities and entering students are eligible to one free Law both offer extended ID card after registration. Proof of programmes; registration is required before a card will See faculty handbooks for details. be issued. Lost Card replacement procedure: It is In addition, the ADP initiated and imperative that the loss of a card is manages a number of projects: reported immediately to the Card The Writing Centre offers students production centre and request for it to one to one consultations to help be disabled. A new card may be obtained improve academic writing; at a cost of R60. This payment must be The Numeracy Centre provides made at the Cashier’s office in the Kramer Building. Proof of payment 2 STUDENT SUPPORT AND SERVICES would be required before a replacement provide prospective undergraduate card is issued. students with detailed degree Remote Card making services: During programme information the months of January and February and arrange departmental and faculty by arrangement, remote card making Open Days and recruitment events, facilities are introduced at the following as well as campus tours for sites: Barnard Fuller Building, Health prospective students and their Sciences, Baxter Learning Centre, the parents. Graduate School of Business. Staff members deliver talks to high Foreign Elective Students are classified school learners, organise UCT evenings as third party members of the University at schools, participate in career and must therefore complete a “Third exhibitions around the country and work Party ID Application Form” per the with student societies in planning and sponsoring faculty or department. organising recruitment drives for new students. Note: Your student ID card is a Multi Purpose Card. This means that it may be used in a Baxter Theatre Centre variety of instances such as: 1. ID Card whenever on campus – Location: Main Rd, Rondebosch card must be carried on your person Telephone: 021 685-7880 at all times. Fax: 021 689-1880 2. Granting access to labs and other Restaurant bookings: 021 685-7880 facilities pertinent to your needs E-mail: Lara Foot (Director): 3. Library Card [email protected] 4. Jammie Shuttle – UCT Student and Nicolette Moses (Planning Manager): Staff transporting services [email protected] 5. Purchases of photocopying and Fahiem Stellenboom (Marketing printing credits in and around the Manager): various campuses. [email protected] 6. Access to your residence if residing Web site: www.baxter.co.za in any of the UNIVERSITY OF Venue bookings for functions and CAPE TOWN residences conferences: 021 680-3988 7. Meal Bookings in case of resident students. The Baxter offers a wide variety of entertainment from comedy, drama, musicals, and ballets to jazz and classical Admissions Office concerts. There are student specials and other discounts which are advertised Location: Level 4, Masingene Building, regularly on the UCT E-mail notice board Middle Campus and the Baxter's website. A printed diary Telephone: 021 650-2128 is available in the foyer of the Baxter. Fax: 021 650-3736 E-mail: [email protected] Discounts include: The goal of the Admissions Office is to student discounts ensure that UCT enrols talented students special prices for block bookings from diverse backgrounds. The fund-raising discounts for Admissions Office undertakes to: residences, sports clubs and provide application forms and societies (including snacks assistance with application afterwards). procedures The Baxter's restaurant is open Monday to Saturday for lunch 12h30 to 14h30 and dinner 18h00 to 21h30. STUDENT SUPPORT AND SERVICES 3

08h00 - 18h30 Mondays – Fridays Campus Bookshop (Juta 09h00 - 14h30 Saturdays Bookshop) – UCT Store Hours: UCT Student Holidays: 08h00 - 16h00 Mondays – Friday; Location: Level 3 Steve Biko Closed Saturdays Students’Union next to Food Court. Enquiries: 021 650-2485/6/7 Services provided include desktop Fax: 021 650-5771 editing, digital printing, Litho printing, E-mail address: [email protected] colour copying, course readers, One Step mailing, punching/drill, business cards, Looking for a stokist of a wide range of letterheads and complement slips, UCT prescribed, recommended and specialised printing, laminating, book reference text? binding, scanning, collating, stapling and UCT STORE at your service. We are much more. geared to service the needs of current students, alumni, academic staff and Money is credited to the student card, departments. You will find an extensive which can then be used at photocopying range of: machines at any library on campus. *UCT Branded apparel and memorabilia Binding of books, theses, etc. can also be *Scholastic, commercial and technical done through the Chancellor stationery Oppenheimer Student Document *Gifts and pharmaceuticals Centre,Upper Campus.

Additional in store facilities include: *Juta Account Campus Protection Services *Eduloan and IntelliCard *ATM Location: "Burnage", Woolsack Road, *Airtime (Available soon) off Main Road, Rondebosch (next to Leo Marquard Residence) Telephones: Campus Copy & Print 021 650-2222/3 (Main Office) Location: Helpdesk Leslie Commerce, 021 650-2121/4080 (Upper Campus) Upper Campus 021 650-3022 (Kramer Building) Telephone: 021 650-4813 021 650-2120 (Bremner Building) Location: Bremner, Lower Campus 021 406 6100/6109 (Medical School) Telephone: 021 650-2150 021 480-7101 (Hiddingh Campus) Location: Beattie, Upper Campus 021 650-3856 (Forest Hill) Telephone: 021 650-3177 021 650-3996/4357 (Access Control) Location: New Student Admin, Middle Campus 021 650-4429 (Crime Reporting Location: Leslie, Upper Campus Hotline) Telephone: 021 650-2461 Location: Medical School 021 650-4525 (Crime Prevention Telephone: 021 406-6085 Manager) Location: Graduate School of Business 021 650-2226 (Crime Investigations Telephone: 021 406-1326 Manager) 021 650-3312 (Traffic Services)

Student Document Centre All of the above offices are open 24 Location: Chancellor Oppenheimer hours except the Access Control, Building, Upper Campus Bremner, Crime Investigations, Traffic Telephone: 021 650-3372/3124 and Crime Prevention offices. Fax: 021 689-9936 Hours: Term: Fax: 021 689-7563 4 STUDENT SUPPORT AND SERVICES

Lost & Found Office: Room 104 Robert slots for quick questions which are Leslie Social Science Building. scheduled to minimise waiting lists. Hours: 12h00 - 14h00. Career Information Centre (CIC) The Campus Protection Services (CPS) Location: Level 1, Hoerikwaggo, North provides a 24-hour security service for Lane, Upper Campus students. The staff responds to emergency calls and reports of theft, harassment and Telephone: 021 650-2497 other crimes. The Investigations Manager UCT students are encouraged to use the is responsible for investigating all crimes Centre to research career options at UCT. The CPS is also responsible for opportunities and planning strategies crime awareness and safety, detection and from their first year onwards. CIC extinguishing of fires and helps with the resources include: control of traffic at UCT. Career files with information on a wide range of career fields Company information useful for Careers Service research, compiling bursary Enquiries: Careers Service reception, applications and preparing for job Level 1, Hoerikwaggo, North Lane, interviews Upper Campus Videos Telephone: 021 650-2497 Directories, newspapers and Fax: 021 650-4696 magazines Open throughout the year from 09h00 to University, technikon and technical 16h30, Mondays – Thursdays; Fridays by college handbooks appointment only. Specialised files on topics such as self assessment, CV compilation, Careers Service facilities are open to all interview skills etc. registered UCT students. Services include: The Careers Service encourages students The Career Information Centre to get actively involved in promoting Careering, a magazine focusing on careers awareness at UCT. Ask about career development issues and opportunities for part time work and information for students. career mentoring. Seminars and workshops which are run regularly during the year on topics such as “Self Assessment” Chaplaincies ”CV Development”, “The first year UCT does not have official chaplains. of work” and “The Job Search”. Each religious denomination makes its own arrangements. The following chaplaincies have become established at UCT. They offer students counselling and an environment where they can meet their peers. The Anglican 2013 Programme and Roman Catholic chaplaincies also Law Graduate Recruitment offer accommodation for students. Programme: May Anglican, 13, Stanley Road, Middle Careers Fair: July, August & September Campus. Tel. 021 685-2686 Graduate Recruitment Programme: Methodist, 2 Chapel Lane, mid-July – September Rosebank. Tel. 021 686-3271 Individual consultations with a Careers Roman Catholic Kolbe House, Advisor can be booked at reception. Lovers Walk. Tel. 021 685-7370 Enquire at reception about the “Drop in” Chaplain: Father Graham Pugin, STUDENT SUPPORT AND SERVICES 5

8 The Alms, York Road, Rosebank. Location: Level 4, Steve Biko Students’ Tel. 083 5877 322 Union, North Lane, Upper Campus His People, Tel. 021 686-4910 Telephone: 021 650-2427 Fax: 021 650-3794 UCT Chapel E-mail: [email protected] An inter-faith chapel is situated in the The Disability Service promotes access to Old Students Union Building. It provides all aspects of University life for staff and separate facilities for Christian, Jewish students with disabilities, and develops and Muslim worship. Certain student solutions for problems they experience. religious societies use the chapel for The Service is involved in the admissions services on a regular basis. process, in assessing the viability of certain courses and in advising students with disabilities. Where necessary It Child Guidance Clinic advises lecturers on alternative teaching and assessment methods. Location: Isaac Albow Building, Chapel Its services include: Road, Rosebank a text conversion and assistive Telephone: 021 650-3900 technology service Hours: 08h30 – 13h00 & 14:00 – 16:30 a literature resource centre on (Appointments may be made out of clinic disability and related issues hours.) provision of accessible parking The Clinic is a teaching unit, which offers facilities help to children or young people, and assistance with advocacy and short- their families, through the services of term and long-term practical needs staff and students. All those in training Students with problems such as work under the close supervision of concentration deficit, dyslexia, chronic senior staff, who have specialised in illness and psychological disability can clinical psychology. Students also access help through the service. experiencing emotional problems may The Disability Service also aims to make also be referred to the clinic by Student every UCT student and member of staff Counselling Services. Fees depend on aware of, and sensitive to, disability. means and are worked out between the family and the clinic consultant.

Commissioners of Oaths Discrimination and Certification of copies of documents is Harassment Office done at the main desk in the foyer of the Bremner Building and at Medical School. (DISCHO) A comprehensive list of Commissioners The Discrimination and Harassment of Oaths is available at the main desk in Office is UCT's latest addition and effort the foyer of the Bremner Building. to co-ordinate, combine and draw from All Faculty Office Managers, heads of all previous efforts to address issues of administrative departments and offices, harassment and discrimination, and in the Registrar, Deputy Vice-Chancellors particular, to acknowledge and build on and the Vice-Chancellor are the work and enthusiasm that SHARPSS Commissioners of Oaths. has ploughed into this field. Many of the initial (and continuing) efforts will focus on giving this office the seniority and Disability Service profile that it deserves, to improve its visibility, structure, and existing services. The services offered by this office have 6 STUDENT SUPPORT AND SERVICES been extended extensively and include the following: Started on campus by the Women's Movement in 1978, the Centre provides Recruitment and training pre-primary facilities for the children of programmes staff and students, and has an enrolment Awareness campaigns on issues of of over 60 children. It is situated in a harassment and discrimination pleasant mountainside setting, with ample Office of first report of harassment outdoor play areas. and/ or discrimination The Centre caters for five groups: from Investigation procedures on alleged infants/toddlers (3 months to 3 years) to transgressions pre-primary (3 to 6 years). It is open throughout the year and closes only for Policy formulation (discrimination two weeks between Christmas and New & harassment) Year. Outreach programmes involving The Centre offers highly trained teachers, community and practice small classes and individual attention and Legal advice and court preparation structured activities and extra-mural for gender violence victims (staff activities that stimulate creativity. Fees and students) are on a sliding scale according to parents' income. Trial assistance and disciplinary hearing preparation programmes Assistance in obtaining Protection ER24 Paramedic Service Orders (Domestic Violence Act, Act 116 of 1998, at local Telephone: 084124 / UCT internal 8110 Magistrates' Courts) UCT has signed an agreement with ER24 Workshops and discussions on a for a 24-hour emergency call-out service range of diverse topics, including to all campuses. discussions masculinity issues This office also features an inter-active In the event of a medical emergency, website that offers the following: ER24 will provide trained personnel to transport the affected person to hospital if On-line consultations with legal required. The cost for this transport will expert (chatroom) be for that individual’s medical aid or A discussion forum on topical personal account. issues Information and articles on The following features are included in discrimination and harassment this service: issues Medical staff are available 24 hours User-friendly facilities (audio page) a day, seven days a week, to offer for visually disabled people medical advice. A 24-hour counselling service is Contact details: available in the event of trauma, Co-ordinator: Mr Francois Botha, The poisoning, emergecies related to Cottage, Lovers Lane suicide, substance abuse, Telephone number: 021 650-3530, bereavement or rape. E-mail: [email protected], 24-hour response to any emergency. Website: http://www.uct.ac.za/org/discho All calls are confidential. Campus Protection Services (CPS) will be Educare Centre informed that an ER24 call has been received on campus, but the nature Location: Nursery Road, Upper Campus of the call will not be revealed. General Enquiries: 021 650-3522 Hours: 7h30 to 17h30 Steps to follow in a medical emergency: E-mail: [email protected] STUDENT SUPPORT AND SERVICES 7

The call can be initiated by the degrees, descriptions of its programmes, individual who is ill or injured, or outlines of courses, names of academic any other concerned person. and administrative staff, the lecture When you make your call, please timetable (in some cases) and other provide the following information: important information such as minimum What is wrong? requirements for admission to the next Where is the person? year of study. Who is with the person? FACULTY OF COMMERCE Are there any hazards or Location: Leslie Commerce Building, dangers in the area? Engineering Mall, Upper Campus ER24 will advise on any immediate Telephone Enquiries: actions to be taken. It will dispatch Undergraduate: 021 650-4375/5748 an ambulance if necessary. Postgraduate: 021 650-4371 ER24 will advise CPS of the call General Enquiries: 021 650-2696 and verify that an ambulance is on Fax: 021 650-4369 the way. E-mail: [email protected] CPS will meet the ambulance at an identified point and escort it to the FACULTY OF ENGINEERING & exact location. THE BUILT ENVIRONMENT Queries or comments regarding the Location: Room 601 G H Menzies services to be forwarded to Building, 24 Engineering Mall Telephone Enquiries: 021 650-2699 [email protected]. Fax: 021 650-3782 E-mail: [email protected] Faculty Offices FACULTY OF HEALTH SCIENCES UCT has six Faculties (listed below). The Location: Barnard Fuller Building, staff of the Office of the Faculty in which Medical School, Anzio Road, you are registered are able to answer Observatory queries about Telephone Enquiries: 406-6346/406 6107 Fax: 447-8955 curricula (degree programmes) E-mail: [email protected] adding or withdrawing from courses matric exemption FACULTY OF HUMANITIES supplementary/deferred exams Location: Room 107, Beattie Building, transferring to another degree Upper Campus leave of absence procedures Telephone Enquiries credits/exemptions Undergraduate: 021 650-2717 or any administrative problems you Fax: 021 686-7469 might have within the faculty. Your E-mail: [email protected] Faculty should always be notified of Postgraduate: 021 650-2691 any change in your address. Fax: 021 650-5751 E-mail: [email protected] Academic advisers (also known as student advisers or curriculum advisers) FACULTY OF LAW are members of the academic and Location: Kramer Building, Middle administrative staff in the Faculty who Campus have taken on the responsibility of Enquiries: 021 650-5648 advising students on how to complete SALS Enquiries (AM only): 021 650 their curricula and on any problems they 2997/3086 might have with their curricula. Fax: 021 650-5662 Academic advisers may be contacted E-mail: [email protected] directly or through the Faculty Office. Each Faculty publishes a Faculty FACULTY OF SCIENCE handbook which lists its rules for Location: Room (A) 200, Level 2, P D 8 STUDENT SUPPORT AND SERVICES

Hahn Building, Chemistry Road Room 3.12 Electrical and Mechanical Telephone Enquiries Engineering Building Undergraduate: 021 650-2712/3023 Telephone: 021 650-3548 Postgraduate: 021 650-2713 Fax: 021 650-4511 Health Sciences Students Council: E-mail: [email protected] Ground Floor, Barnard Fuller Building Telephone: 021 406-6429 GRADUATE SCHOOL OF BUSINESS (GSB) Location: Breakwater Campus Humanities Students Council: 27B Beattie Building / Leslie Social Enquiries: Career Services Office, Room Sciences G4, Breakwater Campus Telephone: 021 650-2282 / 2139 Telephone: 021 406-1911 / 1338 / 9 Fax: 021 406-1070 / 0865449614 E-mail: [email protected] Music Students Council: Telephone: 021 650-2626 (The Council has a notice board at the Faculty (Student) Councils College of Music.) Each Faculty has a Student Faculty Hiddingh Students Council: Council, which serves the interests of all Telephone: 021 696-5545 students registered in the faculty. The (The Council has a notice board at the students registered for a first degree in Hiddingh Campus, Orange Street, the faculty elect the Faculty Council Gardens) annually. As representative bodies, Faculty Law Students Council Moot Room, Kramer Law Building Councils communicate with faculty and Telephone: 021 650-3776 departmental committees regarding student issues and problems. Faculty Councils also co-ordinate the class Science Students Council representatives for the courses offered in Room 328, R W James Building the faculty. At least one member of the Telephone: 021 650-2712 Council will be registered in a department in which you are studying. Fees Office Faculty Councils run a variety of student services such as information campaigns Location: Level 3, Wilfred & Jules on topics of interest to students and co- Kramer Law Building ordination of sales of textbooks. They Enquiries: 021 650-1704 also organise events in the faculty where Office Hours: 09h00 - 15h30 students and staff can meet on a social E-mail: [email protected] level. Website: http://www.uct.ac.za/apply/fees All Faculty Councils have pigeonholes at Student Internet Self Service is accessed the Societies Centre, Steve Biko at: http://studentsonline.uct.ac.za Student’s Union Building. In addition, Alternatively, using the UCT website, some have their own offices: navigate to either current students > Undergraduates > student administration, Commerce Students Council: or Current Students > Postgraduates > Leslie Commerce Building Student Administration and select Telephone: 021 650-3995 “Student Administration Self Service”. Log in using your UCT student number Engineering & the Built and network password. Environment Students Council The Fees Office deals with enquiries (EBESC): regarding students' academic fee accounts. Enquiries about residence fees STUDENT SUPPORT AND SERVICES 9 should be directed to the Student Housing Telephone: 021 650-1006 Office. The International Academic Fax: 021 650-3600 Programmes Office handles enquiries Website: www.haicu.uct.ac.za regarding international tuition fees. The The UCT HIV and AIDS Programme Human Resource Management division aims to prevent the further spread of HIV of the administration handles enquiries on campus and supports students living regarding staff tuition rates. with HIV and AIDS. It does this by External bursary, loan and scholarship providing information and skills refunds are made through the Fees transference through: Office, after deduction of fees due in A peer education programme called accordance with sponsors' instructions. ACEs (AIDS Community Dates for payment of fees can be found in Educators) the Student Fees handbook, which is Interactive workshops posted to every registered student and Media and awareness events every applicant who has been made an Curriculum integration offer of an academic place. This information is also available on the UCT Get in touch with HAICU, or join our website (see above). All fees should be peer education and mentoring project, paid at the Cashier's Office, Level 3, ACEs (AIDS Community Educators). Wilfred & Jules Kramer Law Building, For your information, UCT has a policy (hours as above) or by cheque to the on HIV Infection and AIDS, which you Cashier’s Office or by direct bank can access at: transfer. Credit card payments can be http://www.uct.ac.za/downloads/uct.ac.za made at the Cashiers Office by the card- /about/policies/hiv_aids_policy.pdf holder; on-line directly to the student fee Information, counselling and advice: account via the UCT website URL: If you need…… http://payonline.uct.ac.za, or by completing the Credit Card form and More information about HIV and faxing it to the Cashiers Office: +27 21 AIDS 650 5093. Forms can be obtained from To talk to someone who will listen the Cashiers or Fees Office, the back of in confidence the Student Fees Booklet or from our To be referred to a health care website. professional Students are responsible for maintaining … you can visit the HAICU office or their address on the web via the Student give them a call on (021) 650-1006. Self Service bar on the UCT website (see We are available to you if you are above). Students who qualify for worried about being tested and want to graduation should check at the Fees know what will happen…. If you are not Office for any outstanding balances on sure how to respond to a friend or family their fee accounts. Students can also member who has disclosed their positive check their fee accounts on the web via status to you… if you had unprotected the Student Self Service bar on the UCT sex and need to know more about HIV or website (see above). other sexually transmitted infections? If you would like to have an HIV test, Financial Aid Office please book an appointment with the (see Student Financial Aid) Student Wellness Services (SWS) on Upper Campus for a walk-in service. HIV and AIDS Unit (HAICO) Insurance Office Location: Ivan Toms Building, 28 Location: Room 304, Bremner Building Rhodes Avenue, Mowbray (Located next Telephone: 021 650-2242/2204 to the Student Wellness Service) Fax: 021 650-5683 10 STUDENT SUPPORT AND SERVICES

It is compulsory for all students to all international students participate in the Group Personal assists students with visas and study Insurance scheme, which provides cover permit information for students against UCT-related personal injuries resulting from accidental causes. provides information, including an off-campus housing resources list, Further information can be obtained from the Student Insurance Administrator, specifically for international students Student Health and Counselling Centre, Protem 4, (Telephone: 021 650 2210). serves as a resource centre for UCT staff and students on international There is a full statement of the conditions universities and education attached to the scheme in handbook 3 opportunities abroad General rules and policies. IAPO manages the University Science, The owner of a motor vehicle is Humanities and Engineering Partnerships personally liable for any damage that he in Africa (USHEPiA) programme and or she may cause to other persons or their develops and maintains links with property. universities world wide, as well as with UCT will under no circumstances accept the international offices of other tertiary responsibility for loss or damage to institutions in South Africa. It creates students' possessions and does not offer international opportunities for UCT staff or sponsor any sort of personal effects and students and stimulates the insurance plan for students. Students are development of internationalisation in all urged to take out their own “householder" aspects of UCT’s activities. insurance, especially if they are bringing computers and/or other expensive electronic equipment with them. Jammie Shuttle

Location: Tugwell Terminus, Baxter

Road, Rondebosch Telephone: 021 685-7135 Fax: 021 682-7138 International Academic Email: [email protected] Programmes Office (IAPO) A unique shuttle service, called the Jammie Shuttle, is available free to all Location: Level 3, Masingene Building, UCT students and staff members. A fleet Middle Campus of 26 buses operate according to a strictly Enquiries: 021 650-2822/3740 controlled schedule. Shuttles are also Fax: 021 650-5667 available for hire to the UCT community. E-mail: [email protected] Students and staff can also book shuttle Web site: rides to and from the airport. Each bus is http://www.uct.ac.za/misc/iapo/index.htm fitted with a monitor system that allows IAPO handles all enquiries regarding its location to be constantly checked. The admission and fees for Semester Study benefits of using the service are obvious Abroad students, full degree international – no cost to the passenger, no battling students, occasional students and with traffic and parking, you can use the international affiliates. The office time to chat to friends and read, and provides assistance and support on non- you’re doing your bit for the academic issues to all international and environment. The scheduled service is SADC students, including those studying available on weekdays, weekends and for UCT undergraduate and postgraduate holidays, during both term time and degrees. vacations. It also includes a late-night service. Timetables and route maps are IAPO: available on the UCT website. The provides a central contact point for STUDENT SUPPORT AND SERVICES 11

Jammie Shuttle service is only available around Jameson Hall on the Upper to the UCT Community, therefore Campus. If you are an undergraduate in passengers are assured of safe, friendly, Science, Engineering, Commerce, or the clean and comfortable transport at all Humanities, most of your material will be times. The buses are environmentally found in the main library. There are also friendly and equipped to cater for sight- branch libraries for special subjects such and hearing-impaired students. as Law, Music, Health Sciences, Art, and Drama. You should look at the Libraries' home Legal Aid Clinic page at http://www.lib.uct.ac.za for all kinds of tips, links, rules and services; but Location: 3.13 Kramer Law School you can also get a real, live library tour Building, Middle Campus from a real, live librarian in the main Telephone: 021 650-3775 library or at your special subject library. Fax: 021 650-5665 These tours will teach you how to find E-mail: [email protected] things in the Libraries and show you the Hours: 08h30 - 16h30 resources on offer. We run the tours at UCT's Legal Aid Clinic provides legal the start of each academic year, but advice and legal services to members of librarians are ready to help you with the community who cannot afford an questions at any time. attorney. Consultations with clients take Our Libraries offer much more than place in the early evenings in Kensington, books. We have Internet access, full-text Langa, Steenberg, Elsies River, Athlone databases which allow you to search and Woodstock. Students generally find hundreds of journals with one query, the Woodstock clinic most convenient. videos, tapes and CD-ROMs. This clinic takes place during term at We also have an online catalogue, which Community House, 41 Salt River lets you search our Libraries and other Woodstock, on alternate Tuesday tertiary libraries in the Western Cape. evenings from 17h00 - 19h00. The Clinic Librarians are always available to show deals with civil matters. you these resources and help you to use them. You can borrow up to 6 items at a time if Legal Counsellor you are an undergraduate or 12 if you are Location: Registrar’s Legal Secretariat, a postgraduate. You need your student Room 145, Bremner Building card to gain access to the Libraries and to Telephone: 021 650-2191 borrow items, and you can also use it to Fax: 021 650-2138 make photocopies in all Libraries. You will find the Libraries' Rules in Book 3 of The Legal Counsellor administers the the University's handbook series, General University’s system of student Rules and Policies, or on the Libraries' disciplinary tribunals and can advise web page. students on disciplinary issues and related In the Hours of Opening given below: matters. Term-time includes the mid-semester The rules relating to student discipline at breaks in April and September. the University, namely disciplinary Vacations mean both the mid-year and jurisdiction and procedures, are contained end-of-year vacations. in Handbook 3 General rules and policies. Chancellor Oppenheimer Library Location: Upper Campus Enquiries: 021 650-3134 or the Loans

Libraries Desk on Level 4. UCT's main library is the Chancellor Oppenheimer Library. It forms a U-shape 12 STUDENT SUPPORT AND SERVICES

Most materials in Commerce, and research resources, plus office Engineering, Humanities or the Sciences software to process your work. are likely to be here. In addition to books, A Current Journals Centre also near we have journals (magazines), which the entrance (Telephone: 021 650-3122) provide very detailed and current holds the latest issues of journals, some information, videos, the Internet and newspapers, access to electronic journals electronic databases. These databases and a seminar room. allow you to search for journal articles as well as books. Term-time: Mon-Thurs: 08h00-22h00; You can borrow material at the Loans Fri: 08h00-18h00; Sat: 09h00-17h00. Desk on Level 4 (Telephone: 021 650- Opening hours are extended during study 3118/3120). week and exams. Vacations: Mon-Fri: 08h30-17h00; Sat: The Inter-Library Loans Department 09h00-12h30 is also on Level 4 (Telephone: 021 650- 3113) and can obtain materials from other libraries if you need them. Each of the African Studies Library http://www.lib.uct.ac.za/asl/ three main collections has an information Location: Level 2, Chancellor desk, study areas and librarians to help Oppenheimer Library, Upper Campus you. These are: Telephone Enquiries: 021 650-3106/3107 Commerce This section provides research and http://www.lib.uct.ac.za/commerce/ reference resources on the whole of Location: Level 4 Southern Africa in particular. Telephone Enquiries: 021 650-3704 Term-time: Mon-Fri: 08h30-18h00; Sat: 09h00-13h00 Humanities Vacations: Mon-Fri: 08h30-17h00; Sat: http://www.lib.uct.ac.za/humanities/ 09h00-12h30 Location: Level 5 Telephone Enquiries: 021 650-3703 Library Science & Engineering http://www.lib.uct.ac.za/bolus/ http://www.lib.uct.ac.za/esl/ Location: H W Pearson Botany Building, Location: Level 5 Botany Department, University Avenue, Telephone Enquiries: 021 650 3115 Upper Campus Telephone Enquiries: 021 650-3774 We also have special collections of The library of the herbarium contains a African Studies, Government comprehensive collection of works Publications and Rare Books. relating to South African systematic and The most important place in the Library geographical botany, and numerous if you are an undergraduate is likely to be European and American serial the Short Loans Centre on Level 4 publications and botanical works. (Telephone: 021 650-3117). Here your lecturers put the most important readings Term-time: Mon-Fri: 08h45-16h00 for your courses. These can be issued for Vacations: Mon-Fri: 08h45-13h00 up to three hours during the day, or overnight for use at home. Brand van Zyl Law Library Another useful section is the Knowledge http://www.lib.uct.ac.za/law/ Commons (Telephone: 021 650-4313) Location: Wilfred & Jules Kramer Law near the entrance, which offers PCs, staff School, Middle Campus assistance and group study areas. These Telephone Enquiries: 021 650-2709 provide you with a "one-stop-shop" for In addition to a comprehensive collection access to printed and electronic learning of legal materials, this branch houses the Brand van Zyl Collection of antiquarian STUDENT SUPPORT AND SERVICES 13

Roman and Roman-Dutch law books, the Term-time: Mon, Wed, Thurs: 08h30- Gilfillan Collection of South African and 18h00; Tues: 08h30-19h00; Fri: 08h30- English legal material, the De Villiers 17h00; Sat: 10h00-13h00 donation and the books and periodicals of Vacations: Mon-Fri: 08h30-13h00, the University's Institute of Criminology. 14h00-17h00

Term-time: Mon-Thurs: 08h00-22h00; Institute of Child Health Library Fri: 08h00-17h00; Sat: 09h00-17h00 http://www.lib.uct.ac.za/ich/ Vacations: Mon-Fri: 08h30-17h00; Sat: Location: Red Cross Children's Hospital, 09h00-12h00 Rondebosch Telephone Enquiries: 658 5353 Built Environment Library http://www.lib.uct.ac.za/architecture/ This is a branch of the Health Sciences Location: Centlivres Building, Upper Library specialising in all aspects of Campus paediatrics. Telephone Enquiries: 021 650 2370 Term-time: Mon-Fri: 09h00-13h00, In addition to books and periodicals on 14h00-17h30 architecture, urban and regional planning, Vacations: Mon-Fri: 09h00-13h00, construction economics and management, 14h00-17h30 this branch has collections of slides, photographs, drawings, plans, CD- Jewish Studies Library ROMs, tape-slides, videos and trade http://www.lib.uct.ac.za/jewish/ literature. Location: Rachel Bloch House, Engineering Mall, Upper Campus Term-time: Mon-Thurs: 08h30-17h00, Telephone Enquiries: 021 650 3779 19h30-22h00; Fri: 08h30-17h00; Sat: 09h00-13h00 This library contains books and Vacations: Mon-Fri: 08h30-13h00, periodicals relating to Jewish life and 14h00-17h00 civilisation. Government Publications (Closed on Saturdays and Jewish Department holidays.) http://www.lib.uct.ac.za/govpubs/ Term-time: Mon-Fri: 08h30-17h00 Location: Level 4, Chancellor Vacations: Mon-Fri: 08h30-13h00, Oppenheimer Library, Upper Campus 14h00-17h00 Telephone Enquiries: 021 650 3177 Manuscripts and Archives This department houses a centralised Department collection of official documents, http://www.lib.uct.ac.za/mss/ primarily from southern African Location: Harry Oppenheimer Building, countries. Upper Campus Term-time: Mon-Fri: 08h00-17h00; Sat: Telephone Enquiries: 021 650 3123 09h00-13h00 Vacations: Mon-Fri: 08h30-17h00; Sat: This department has an extensive 09h00-12h30 collection of original research material relating to the political, social, cultural Hiddingh Hall Library and economic history of South Africa and http://www.lib.uct.ac.za/hiddingh/ of the Western Cape in particular. It also Location: Orange Street, Cape Town houses UCT departmental, staff and Telephone Enquiries: 480 7135/7139 student publications. This branch contains books, periodicals Term-time: Mon-Fri: 08h30-17h00; Sat: and access to electronic resources in fine 09h00-13h00 art, history of art and drama. Vacations: Mon-Fri: 08h30-17h00; Sat: 09h00-12h30 14 STUDENT SUPPORT AND SERVICES

Health Sciences Library http://www.lib.uct.ac.za/medical/ Media Services Location: Anzio Road, Observatory Location: Department of Telephone Enquiries: 406 6130 Communication, and Marketing This branch serves the joint staff of the Welgelegen, Middle Campus Faculty of Health Sciences and UCT Telephone Enquiries: 021 650-5675 teaching hospitals and the students in the Fax: 021 650-3780 health sciences. It is housed in a separate Website: building adjacent to the Faculty of Health http://www.uct.ac.za/services/communica Sciences and contains material relating to tion/contact/ health sciences. The Media Services section is part of the Term-time: Mon-Thurs: 08h30-22h00; Department of Communication and Fri: 08h30-18h00; Sat: 08h30-17h00 Marketing and is responsible for liaison Vacations: Mon-Fri: 08h30-18h00; Sat: with the media and for the production of 08h30-12h30 the Monday Paper, UCT News, and various information materials about the Rare Books and Special University. Media Services staff are available to give students advice on Collections Department planning publications and publicising http://www.lib.uct.ac.za/rarebks/ student events. Location: Level 1, Chancellor UCT's Home Page (http://www.uct.ac.za) Oppenheimer Library, Upper Campus is maintained by this section. Telephone Enquiries: 021 650-3108 (via African Studies Library on weekday The Monday Paper afternoons and Saturdays: 021 650-3107) Telephone: 021 650-3757 This department houses various Fax: 021 650-3780 collections of a rare or specialised nature, E-mail: [email protected] including the Rare Book collection, the Kipling collection and the Speculative The Monday Paper is published weekly Fiction collection. during term time and covers news and developments on campus for the campus Term-time and Vacations: Mon-Fri: community. The paper includes a free 09h00-13h00 classified ads section with accommodation and general advertisements, as well as listings W H Bell Music Library of current events on campus and vacant posts. http://www.lib.uct.ac.za/music/ The Monday Paper is accessible through the Location: College of Music, Rosebank Internet at UCT's Website, which is located at Telephone Enquiries: 021 650-2624/2658 http://www.uct.ac.za. This branch, in addition to books and Varsity periodicals on music and dance, contains (see Student Societies) approximately 30 000 items of printed music and a fast-growing collection of CDs and videos. Recordings are not Postgraduate Funding available for loan except to bona fide College of Music staff and students. Office (PFO) There is a large collection of music by South African composers. Location: Level 3 Otto Beit Student Union Term-time: Mon-Thurs: 08h30-19h00; Enquiries: 021 650-3622 Fri: 08h30-17h00; Sat: 09h00-12h00 Fax: 021 650-4352 Vacations: Mon-Fri: 08h30-13h00, E-mail: [email protected] 14h00-17h00 STUDENT SUPPORT AND SERVICES 15

The PFO, which is part of the Department of Research Development, assesses Health and Welfare postgraduate students for financial assistance for research-related Centres Organisation) postgraduate degrees and, to a lesser extent, for Honours and course-work General Student Enquiries: Zukiswa postgraduate degrees. Mathebula, Location: Steve Biko Building, Level 5, The PFO publishes a detailed listing of Upper Campus funding opportunities in handbook 14, Phone/fax: 021 650-4522 Financial Assistance for Postgraduate E-mail: [email protected] Study, in UCT's series of handbooks. A Website: www..org separate formal application is necessary for funding through the PFO. Forms are SHAWCO provides a unique opportunity available at the PFO at the above address. for community involvement, personal Financial assistance offered to UCT development and work readiness to ALL students through the PFO is available students. Get involved in volunteering, only for full-time study at UCT, except research or service-learning, and have a where specific awards offer assistance for life-changing experience while changing study at approved overseas institutions. another person's life forever! A small number of scholarships are made available to international students each SHAWCO Head Office: year. Prospective international Braemar Cottage postgraduate students must apply to the Faculty of Health Sciences appropriate department at UCT for Anzio Road, Observatory 7925 acceptance before applying for funding Telephone: 406-6740 through the PFO. The awards made are Fax: 406-6741 not full-cost, and prospective students are E-mail: [email protected] required to ensure that they have supplementary income/funding before SHAWCO was started in 1943 as a UCT they register at the University. volunteer organisation by Andrew Kinnear, a medical student, with the assistance of Dr Golda Selzer of the School for Legal Practice University of Cape Town's medical school. The Organisation now has more Location: Ground Floor, Burge House, 14 than 1800 dedicated student volunteers Belmont Office Parks, Belmont Road, per year who continue to serve and learn Rondebosch with community in a variety of Telephone: 021 650-4481 meaningful ways. SHAWCO is divided Fax: 021 650-4484 into two main sectors: Education and Web Address: Health, with a third staff sector which http://www.law.uct.ac.za/about/legal_pra coordinates the SHAWCO community ctice/ centres, project support, transport, The School for Legal Practice caters for community relations, administrative postgraduate law students who have to oversight, enterprise development and fulfil practical requirements for their funding, course of study. Thus, it assists by providing candidate attorneys for the SHAWCO Education: The University court system at no cost. Education Sector operates out of five Appointments are made only at 10h00 or historic community centres with a rich at 12h00 on weekdays. The School does history of community engagement. There not assist staff. are two centres in , and centres in , Nyanga and Kensington. SHAWCO (The Students’ 16 STUDENT SUPPORT AND SERVICES

The 12 student volunteer projects run Registration for sport is done on an both out of the centres and out of schools annual basis and takes place on the plaza throughout Cape Town. Projects work during Orientation Week and thereafter, with age groups that range from pre- at reception at the Sports & Recreation in school kids to grade 12s. Projects are the Sports Centre. predominantly academic, focusing on life orientation, numeracy and literacy at a Sports Injuries Clinic junior level, and subject-specific tutoring for senior school. Other projects have Location: The Sports Centre (Upper special-interest focuses, such as sport and Level), Rugby Road health, arts and legal awareness. Through Telephone: 021 650-3560 or 686-7777 these projects SHAWCO hopes to Fax: 685-7810 empower scholars to think critically and Office Hours: Mon-Fri 08h00 - 17h00 creatively, to provide safe and productive after-school activities and to improve The Sports Injuries Clinic is a unique understanding of concepts taught in the facility where sports injuries as well as school curriculum. other complaints such as back and neck complaints can be diagnosed, treated and SHAWCO Health runs mobile health rehabilitated by physiotherapists, clinics in several areas of Cape Town. At biokineticists. The Clinic treats UCT the moment SHAWCO Mobile Clinics students and staff and members of the operate in over four informal settlements public. and at the Zibonele clinic in Khayelitsha. If necessary, referrals are made to other There are also occasional one-off clinics medical practitioners. Appointments are for flood victims, or other groups in need generally 45 minutes long, inclusive of of medical attention. treatment and exercises. Medical aid rates are charged. UCT RAG - Remember And Give Students without medical aid can submit - is SHAWCO's “sister orginisation” and a claim to the UCT Supplementary consist of a vibrant group of students that Health Fund for minimal financial cover. raises money through sponsorships and Students may only claim if accidentally corporate events. injured while participating in a UCT sports event or training session, or if Sport and Recreation injured on campus. Location: Sports Centre, Rugby Road Telephone: 021 650-3564 Student Card Centre Sport is organised by student committees (See Access Control Services and assisted by professional sports Card Production Centre) administrators. UCT offers some 48 different competitive and recreational activities. Department: Student To participate in organised sport or physical recreation, students are required Affairs (DSA) to register with the relevant club(s) and to pay a subscription fee, which can be Location: Steve Biko Students’ Union, debited to their fee account. Some clubs, Level 7 e.g. the Squash, Tennis, Weights and Telephone: 021 650-3535 Swimming facilities can be accessed free Fax: 021 650-5011 of charge during non-members hours and E-mail: [email protected] participation in internal leagues is also The DSA administers the policy of the without cost. University Council relating to student STUDENT SUPPORT AND SERVICES 17 affairs including the administration and supervision of related staff and financial Student Development matters. Cluster Student Affairs at UCT comprises the following high level clusters and Location: Steve Biko Students’ Union, divisions: Level 6 Telephone Enquiries and Appointments: Office of the Executive Director Comprising the following: 021 650-3924/5389 Executive Directorate  E-mail: [email protected] Finance The focus of this cluster is to provide a Secretariat student centred service within the co- Student Development Cluster operative governance model through the Comprising of the following divisions: delivery of specific developmental programmes for SRC, faculty councils, Student Governance & class representatives, the Student Leadership Assembly, societies, development Student Orientation & agencies, Day House Committee and the Advocacy student population at large. Such delivery Student Life & Development takes place through four divisions Student Sports and Recreation namely, Student Governance and Student Financial Aid & Leadership, Student Orientation and Administration Cluster Advocacy, Student Life and Comprising of the following divisions: Development and Student Sport and Administration Recreation. Student Financial Aid Application for permission for student- run events where alcohol is served or sold Student Housing & Residence Life on or off-campus is available from the cluster Director, Student Development. Comprising of the following divisions: Student Housing Division: Student Governance and Student Residence Life Leadership Student Housing Admissions Location: Steve Biko Students’ Union, & Advocacy Services Level 7 (SHAAS) Telephone Enquiries and Appointments: Commercial Enterprises (021) 650-3538/3925 Finance Off Campus Student The Division: Student Governance and Accommodation Services Leadership is Unit within the Student (OCSAS) Development Cluster of the Department Student Wellness & Disability Services of Student Affairs. The Division: Cluster Provides ongoing support and Comprising of the following divisions: advice to the SRC, the Student Student Wellness Assembly and Student Faculty Service Councils (both undergraduate and The Executive Director: DSA has overall postgraduate); accountability for these Clusters. Apart Co-ordinates the training and from being a point of general reference, development of students and the Office of the Executive Director student leaders at UCT; provides several direct services to Co-ordinates the annual Student students and clusters. Leadership Awards Programme, and administer various other student 18 STUDENT SUPPORT AND SERVICES

leadership bursary and/or operate without the need for physical scholarship programmes; space and equipment needs on campus. Runs both the SRC and Student They will also see to appropriate Faculty Council Elections; servicing of the Sections within DSA Services key committees, e.g. with regard to postage, delivery and filing University Student Affairs of information. Committee and other ad-hoc structures when required to do so. Printing Press Offers information and advice to The University supports the printing groups wishing to establish press, a medium of free expression. All registered student societies. printed matter including posters and magazines are processed at an Division: Student Life and economical rate. The costs impact Development directly on funds from grants and are therefore monitored and set at certain Location: Steve Biko Students Union, minimum standards. The funds generated Level 5 are used to service and maintain the press Telephone Enquiries: (021) 650-3531/2; equipment. (021) 650-3997 RAG Projects Co-ordinator The Student Life and Development aims The incumbent currently services the to encourage the development of students RAG organisation, which is the biggest by providing the correct support student run fund-raiser in the Southern structures and resources and adding Hemisphere with fund raising for skills, which will benefit students in their SHAWCO. The projects co-ordinator is future lives. The Section consists of a assisted by the Rag Secretary. help desk dealing with general queries and student body resource needs, Division: Student Orientation and computer and media centres, SRC Press Advocacy Centre and RAG. This Service Department controls and assists in the activities of all Location: Level 2, Otto Beit Student student bodies outside of the Sport and Union academic field, catering to the cultural, Telephone Enquiries: (021) 650-5082 spiritual and developmental needs of students. The students using these The SOAC is a walk-in, one-stop facilities fall into two categories: information, advice and referral centre for Varsity Newspaper, UCT Radio and students and visitors to the University. RAG It is also a centre from which university- Societies wide orientation activities for 100 societies ranging from cultural to undergraduate and postgraduate students religious societies. are developed, organised and co- ordinated. Facilities and resources are supplied to The SOAC deals with students' needs and some of the above, but the majority run queries ranging from giving directions in their affairs through the Societies Co- the navigation of the campus (e.g. finding ordinator. The Student Life and offices, buildings, people, venues, etc) to Development is responsible for good advise and referrals to other UCT management of there funds as well as services. Another component of SOAC is advising on best practices and Society the Advice Service which offers lay and university protocol. counselling to students as well as advocating for them on issues relating to Help Desk Co-ordinators campus life. Provide sufficient support with regards to resources to enable student bodies to The SOAC is a good starting place for parents, prospective students, alumni and STUDENT SUPPORT AND SERVICES 19 general visitors to UCT seeking Development Agencies, Faculty assistance with the learning more about Councils, House Committees and the University of Cape Town policies and Societies. The division provides procedures as well as information about procurement services to DSA and student the campus and its departments or simply organizations and ensuring that the wishing to visit the campus. students operate within the UCT financial It provides access to printed information policy framework. It promotes good (Brochures, pamphlets, forms, notices, governance principles and operational handbooks) and other university efficiencies. publications. Division: Student Financial Aid Division: Student Sport and Location: Kramer Building, Level 3 Recreation Telephone: (021) 650-5094 Fax: (021) 650-5043 Location: Sports Centre, Rugby Road E-mail: [email protected] Telephone: (021) 650-3564 Student Financial Aid provides financial Sport is organised by student committees assistance in the form of loans, or a assisted by professional sports combination of loans and bursaries, to administrators. UCT offers some 48 undergraduate students who are South different competitive and recreational African citizens and permanent residents. activities. Information about financial assistance To participate in organised sport or and awards offered by outside physical recreation, students are required organisations is available in Handbook to register with the relevant club(s) and to No 13, Bursary and Loan Opportunities pay a subscription fee, which can be for Undergraduate Study. For further debited to their fee account. Some clubs, information contact Student Financial e.g. the Squash, Tennis, Weights and Aid. Swimming facilities can be accessed free The Postgraduate Funding Office of charge during non-members hours and administers financial assistance for participation postgraduate students. in internal leagues is also without cost. Registration for sport is done on an annual basis and takes place on the plaza Student Housing & during Orientation Week and thereafter, at reception at the Sports & Recreation in Residence Life the Sports Centre. Location: Avenue House, No 5-9 Avenue Road Mowbray Student Financial Aid & Admission Enquiries: (021) 650-2102 / Administration Cluster 2429 / 5309 / 3010 / 2969 / 4591 Vacation Accommodation: (021) 650- Division: Administration 1050 / 1051 / 1052 / 1073 The Student Housing and Residence Life Location: Steve Biko Students’ Union, Office is responsible for administering Level 5 the residence system. Dates for Telephone: (021) 650-4916 application to residence should normally Fax: (021) 650-5011 be made before 31 October for new Email:[email protected] students and before 15 August for The Administration Division’s role is to returning students. provide administrative support to the Vacation Accommodation is operated by department of student affairs and the Campus Accommodation and Letting students’ organizations – SRC, Section (CAL). Within its scope of 20 STUDENT SUPPORT AND SERVICES services, CAL provides catering and self- telephones and other essentials for catering vacation accommodation, comfortable living. accommodation for Summer Term The Student Housing and Residence Life students and for conference and group Office produces a booklet containing bookings. CAL also assists with useful general information for the inquiries for private student residence community. This booklet is accommodation and acts as host to large issued to all housing applicants. national student sporting bodies utilising The rules for students in residence are set the University's facilities. out in handbook 3, General rules and Residences policies. Questions regarding these rules may be directed to a Warden or to the UCT regards a student’s experience in Student Tribunal Co-ordinator. There are residence as an integral part of educating 38 student residences, ranging in size for life. Students in the residences are from 30-person houses to 800-person assisted in numerous ways: halls. Catering residences offer the The house committee, of which the convenience of three nutritious meals per warden is a member, is elected day. annually by fellow students. This team is responsible for the academic First Tier Residences (Catering) and social needs and interests of the students, framing the rules, MEN administering the house funds and ensuring the smooth running of the Clarendon House (328 students) residence. Anzio Road, Observatory The warden is there to create and Warden: Mr Neil Foster nurture a supportive social Reception: 021 406-6598 community in which students can Students: 021 447-1017 / 67 / 70 / 71 pursue their academic objectives College House (119 students) and achieve personal growth. The Main Road Rondebosch warden is therefore concerned with Warden: Dr Tirivanhu Chinyoka all aspects of residence life. The Residence Facilities Officer: 021 warden is supported by a team of 650-3934 subwardens, who are senior Reception: 021 650-3935 students employed by the Students: 021 689- 4335/6/7 University, to whom students can go for assistance. Residence tutors Kilindini (32 students) and mentors provide additional Main Road, Rosebank support. Warden: Dr Tirivanhu Chinyoka The Residence Life team have the Residence Facilities Officer 021 650- additional responsibility of 3934 designing leadership training and Reception: 021 650-3934 other development programmes in Students: 021 689-9846 / 3951 consultation with students. The aim Kopano (367 students) of these programmes is to promote Off Chapel Road, Rosebank an optimal living and learning Warden: Professor Evance Kalula environment - meaning a healthier, Assistant Warden: Mr Tim Low happier and more productive way of Residence Facilities Officer: 021 living and learning in the 650-3938 residences. Reception: 021 650-3939 Residence supervisors manage Students: 021 689-4721 / 2 / 3 housekeeping matters, such as maintenance, keys, access cards, Leo Marquard Hall (419 students) Main Road, Rosebank STUDENT SUPPORT AND SERVICES 21

Warden: Mr Daniel Munene Rosebank Assistant Warden: Mr Khwezi Warden: Mrs Sashni Chetty Bonani Assistant Warden: Mrs Joy Erasmus Residence Facilities Officer: 021 Residence Facilities Officer: 021 650-3954 650-5573 Reception: 021 650-3955 Reception: 021 650-5570 Students: 021 685-3001 / 4005 / 3052 / 3051 / 3053 / 4011 / 4019 / 4048 Tugwell Hall (406 students) Main Road, Rosebank Smuts Hall (235 students) Warden: Mrs Shamla Naidoo Residence Road, Upper Campus Assistant Warden: Ms Laureen Warden: Professor Professor Robert Rautenbach Tait Residence Facilities Officer: 021 Residence Facilities Officer: 021 650-3969 650-3963 Reception: 021 650-3970 Reception: 021-650 3964 Students: 021 685-5111 / 2 / 3 / 4 / 5 Students: 021 689 8731 MEN AND WOMEN University House (108 students) Off Matopo Road, Mowbray Dullah Omar Hall (previously Warden: Professor Kevin Bennett York Gardens) (48 students) Residence Facilities Officer: 021 650 Main Road Rosebank 3972 Warden Mr Patrick Rezandt Reception: 021 650-3973 Students: 021 685-1919 /1924/1943 Forest Hill & G-Block (120 students) WOMEN Warden: Professor Edward Ojuka Baxter Hall (233 students) Assistant Wardens: Mr Frans Off Chapel Road, Rosebank Mamabolo, Mr Gcinumzi Haduse, Warden: Associate Professor Ms Asanda Makumese Residence Facilities Officer: 021 Sinegugu Duma 650-2781 Residence Facilities Officer: 021 Reception: 021 650-3952 650-3931 Reception: 021 650-3932 Glendower Residence (Glenres) Students: 021 689-8901 (139 students) Main Road, Rosebank Carinus (301 students) Warden: Mr Patrick Rezandt Anzio Road, Observatory Residence Facilities Officer: 021 Warden: Ms Nafisa Mayat 650-3944 Residence Facilities Officer: 021 Reception: 021 650-3945 406-6655 Students: 021 689-9521 / 9587 Reception: 021 406-6654 Students: 021 448-5872 / 4298 / 9306 Rochester House (321 students) / 8389 Browning Road, Observatory Acting Warden: Ms Claudia Kalil Fuller Hall (231 students) Assistant Warden: Ms Claudia Kalil Residence Road, Upper Campus Residence Facilities Officer: 021 Warden: Ms Chao Mulenga 442-5501 Residence Facilities Officer: 021 Reception: 021 442-5500 650-3941 Students: 021 442-5513 Reception: 021 650-3942 Students: 021 689-8506 Varietas (146 students) Matopo Road, Mowbray Graça Machel Hall (382 students) Warden .Professor Anwar Mall Show Road, Lower Campus North, 22 STUDENT SUPPORT AND SERVICES

Residence Facilities Officer: 021 Liesbeeck Gardens (434 students) 650-3967 Durban Road, Mowbray Reception: 021 650-3960 Warden: Ms Nomakhaya Kamwendo Students: 021 685-7801 / 7812 Acting Assistant Warden: Mr Trevor McArthur (until 31 December 2012) Residence Facilities Officer: 021 650-3958 Second Tier Residences Reception: 021 650-3958 (Catering) Obz Square (880 students) 129 Cnr Main & Penzance Road, MEN AND WOMEN Observatory, 7925 Warden: Mr Jerome September (until Groote Schuur Residence (64 31 December 2012) students) Assistant Warden: Ms Yaliwe Clarke Main Road, Rondebosch Warden: Mr Glenn von Zeil The Woolsack (206 students) Residence Facilities Officer: 021 Off Woolsack Drive, Middle 650-3947 Campus Reception: 021 650-3948 Warden: Dr John Akokpari Students: 021 689-9880 / 95 / 685- Residence Facilities Officer: 021 7625 650-3977 Reception: 021 650-3978 Medical Residence (103 students) Students: 021 685-4050 / 51 / 91 / 92 (2nd to 6th Year Medical students; / 93 / 94 Senior Paramedical students) Adjoins Medical School, Anzio Third Tier Accommodation Road, Warden: Professor David Jacobs Residence Facilities Officer: 021 (Self - catering) 406-6494 North Grange (49 students) Reception: 021 406-6532 Main Road, Mowbray Students: 021 448-4239 / 40 / 73 / 74 Warden: Mr Mlenga Jere Residence Facilities Officer: 021 (Self-catering) 685-0550 MEN AND WOMEN Forest Hills (F) (42 students) Main Road, Mowbray Forest Hill Complex, including Warden: Mr Mlenga Jere Meulenhof (former Mill Court), 5 Residence Facilities Officer: 021 blocks (606 students) 685-0550 Main Road, Mowbray Students: 021 689-9944 Warden: Professor Edward Ojuka Assistant Warden: Mr Gcinumzi Haduse, Mr Frans Mamabolo, Ms Obz Square (880 students) Asanda Makumese 129 Cnr Main & Penzance Road, Residence Facilities Officer: 021 Observatory, 7925 650-2781 Warden: Dr Kevin Thomas Reception: 021 650-3952 Assistant Warden: Mr Athi Matinise Groote Schuur Mansions (65 Rondeberg Flats (30 students) students) Main Road, Rondebosch Main Road, Rondebosch Warden: Mr Mlenga Jere Warden: Mr Glenn von Zeil Residence Facilities Officer: 021 Residence Facilities Officer: 021 685-0550 650-3947 STUDENT SUPPORT AND SERVICES 23

T B Davie Court (27 students) SWS - appointment required and Main Road, Rondebosch is approximately one hour. Warden: Mr Mlenga Jere Drop – in service at Sports Centre. Residence Facilities Officer: 021 No appointment required and 685-0550 consultation is 20 minutes. Open on Monday to Fridays10.30 – Free-standing houses (21 students) 15.00. Rondebosch, Rosebank, Mowbray area VCT mobile bus – contact SWS Warden: Mr Mlenga Jere Residence for timetable. Only available Facilities Officer: 021 685-0550 during the semester Rapid HIV test result available 15 J P Duminy Court (42 students) minutes after counselling. Main Road, Rosebank Information is confidential. Warden: Mr Mlenga Jere Residence Some of the problems for which Facilities Officer: 021 685-0550 we can provide assistance include: Reproductive health i.e. Student Wellness Service STI, pregnancy, contraception, PAP Cluster smears; Managed Medical Division: Student Wellness Service conditions-Asthma, Diabetes, Hypertension, Location: Ivan Toms Building, 28 HIV, Tuberculosis; Rhodes Avenue, Mowbray Telephone: (021) 650-1020 (health Extra-time assessments appointments); (021) 650-1017 and Deferred (counselling appointments) exams/academic Clinic Hours: Mon – Wed; 08h30 – appeals; 16h30 Thurs 09h30 – 16h30 Fri 08h30 – Accident 16h30 insurance/sports injury claims - insurance to Services offered by the Health Team: cover accidental injury; Clinical consultations offered with Referrals - either a Nurse or Medical physiotherapists, Practitioner in a confidential, dentists, X-Rays, holistic Primary Health Care Tertiary Hospitals, setting. All staff are qualified, Private Hospitals and accredited Medical or Nurse specialists; Practitioners. Travel advice - Malaria Emergencies will be assessed by a prophylaxis and practitioner and referred prevention; appropriately. Minor surgical Dispensary - medication is sold at procedures suturing, cost price, on a strictly cash basis. incision and drainage of Patients must consult a practitioner abscesses; before they purchase medication. Do you have to pay? We do not operate as a pharmacy. Consultations with a Nurse Practitioner HIV Pre and Post Test Counselling are R20 cash but free to students on is offered free to all students financial aid. VCT available at the following Consultations with a Medical Practitioner sites: are charged at Medical Aid Rates (BHF). 24 STUDENT SUPPORT AND SERVICES

Strictly by appointment. All missed harassment, family problems and appointments not cancelled within 12 troubling past experiences, loss of hours are charged for. someone close to the student, Students receiving a financial aid applications for concessions for package from UCT do not pay to learning difficulties see a Medical Practitioner when Any other emotional, family, social referred by a nurse practitioner but or personal problem. they are still responsible for paying cash for their medication. Appointments HIV testing, STI medication and An appointment can usually be basic contraceptives are free. arranged within a day or two We are busier just before exam Services offered by the Counselling times, but will have psychologists Team: on standby for emergencies Counselling and psychologic To make an appointment contact us therapy is offered by qualified, either by telephone or visit our experienced and accredited offices and speak to our psychologists. It is not only giving receptionist. advice or providing solutions. It is more a process through which one Do you have to pay? person helps another through Fees are on a sliding scale from R20 to purposeful conversations in a R120 and are highly negotiable. confidential, professional, supportive and understanding Emergency numbers Psychiatric Crisis atmosphere; & Emergency Support During the first, and possibly C23 Psychiatric Emergency Unit Groote second, appointment - sessions are Schuur Hospital 50 minutes long - the psychologist (021) 404-2175 will explore the client's difficulties with them and reach a thorough Life Line understanding of their challenges; (021) 461-1111 /3 The psychologist will then share Suicide Helpline his/her initial understanding of the 0800 567 567 situation and, in collaboration with the client, design a way forward. This may include agreeing to a Childline (Freecall) course of focused, active and brief- 0800 055 555 term individual therapy, which usually consists of 6 to 18 sessions; RapeCrisis (021) 447-9762 We offer mostly individual therapy, but a student may also attend group therapy. This is an opportunity to Student Learning Centres work on problems in a confidential environment with peers; Multi-purpose Student Learning Centres Some of the problems for which we provide students with access to study can provide assistance include: facilities for informal small group work, adjusting to UCT homesickness, computer micro-laboratories and other stress and anxiety such as exam and study resources, as well as facilities for social anxiety, depression and social and cultural activities and office suicidal feelings, personal space for student government and student development, relationship issues, societies academic appeals and disciplinary hearings, rape and sexual assault, Upper Campus Student Learning STUDENT SUPPORT AND SERVICES 25

Centre and presentations; a computer laboratory fitted with 56 th Location: 4 Floor , Steve Biko Students’ entry-level computers and 10 CD- Union, Upper Campus ROM drive computers for Telephone Enquiries: (021) 650-5005 individual and group project work Hours: Mon - Thurs: 08h00 -002h00, Fri: and training; 08h00 - 18h00, a high capacity laser printer; Vacation Hours: Mon – Fri 09h00 – a social space 16h00 Students must have a valid student card This lab comprises: and an access card in order to use the . A computer laboratory, fitted with Centre. Access cards are obtainable at the 36 entry-level computers, for Campus. individual and group project work Control point in the Robert Leslie and training; Building for a refundable deposit of R25. . A black and white printer and Students can register for courses in photocopier; computer literacy and other computer- . A high capacity laser printer; based courses at the SLC. . This lab is restricted to Forest Hill students only. Upper Campus Learning Centre Location: New Student Development and Forest Hill Computer Lab Services Building. Hours: Mon -Fri: 08h00 – 20h00 Location: Forest Hill Residence, next to the Campus Control Office. This centre contains: Telephone Enquiries: (021) 650-126 3 minilabs (classroom) fitted with Hours: Mon - Thurs: 12h00 - 02h00, Fri: whiteboards available for computer- 12h00 - 22h00, Sat and Sun: 13h00 - based training as well as revision, 22h00 practice sessions; This lab comprises: each classroom is fitted with 20 . A computer laboratory, fitted with computers, and a data projector in 40 entry-level computers, for each of two of the labs; individual and group project work a computer laboratory, fitted with and training; 44 entry-level computers and 10 . A photocopier; CDROM drive computers for . A high capacity laser printer; individual and group project work . This lab is restricted to Forest Hill training; students only. a high capacity laser printer. Lower Campus Learning Centre Student Records Office Location: Cecil Road, next to Baxter Hall Telephone Enquiries: (021) 650-4126 Location: Grond Floor, Level 4, Hours: Mon - Thurs 10h00 - 24h00; Fri Masingene Building, Middle Campus 10h00 - 22h00; Sat - Sun 10h00 - 22h00 Telephone: 021 650-3595 Office Hours: 08h30 - 16h30 This Centre contains: E-mail: [email protected] three workrooms available for group work, seminars and quiet The Enquiries Counter, staffed by the study; Student Records Office, assists students a multi-purpose classroom fitted in a number of administrative areas, with 23 computers, three including: whiteboards and a data projector for academic transcripts computer-based training, meetings re-admissions 26 STUDENT SUPPORT AND SERVICES

certificates of registration Telephone: 021 650-3541 identification of students who fail to There are over 70 societies that cater for produce their student cards at students' cultural, religious and special examinations interests. They include the Student travel concession forms YMCA, UCT Choirs, UCT Toastmasters Students applying for deferred exams can and Varsity Newspaper. Varsity is a obtain the necessary forms at the 100% student produced newspaper which Enquiries Counter. provides information and comment on events on campus, and affords hands-on training in aspects of the media. Detailed Students’ Representative information on societies may be obtained from the Student Development Office or Council the SRC. No student may resign from a society Location: Steve Biko Students’ Union, after registering as a member. Instead, Level 7 membership of a student society expires Telephone: 021 650-3537/8/9; 021 650- automatically at the end of the year. 3665; 021 650-5000/2 Membership fees will be debited to the Fax: 021 650-5051 student’s fee account or may be paid in E-mail: [email protected] cash. Hours: Mon - Fri 08h30 - 16h30 Society registration forms are available The student body elects the Students from the societies stalls on the Plaza Representative Council (SRC) annually. during Orientation Week and, after that, It consists of 15 members, three of whom from the Student Development and are sabbatical officers - this means that Services Treasury. The procedure for these students have taken a year off their forming a student society at UCT may be academic programmes in order to serve obtained from the Student Development the student body on a full time basis. Office. The SRC is there to address any problems that you might encounter during your time at UCT, from accommodation to TCATS (Text Conversion parking to academic exclusion. The SRC will also run several projects in the and Assistive Technology students’ interest, where your Services) participation will be much needed. Feel free to pop in to the SRC offices during Location: Steve Biko Student Union the week. Building, Level 4 Telephone: 021 650-2737 Student Assembly E-mail: [email protected] The Student Assembly (SA) is the advisory and debating organ of the UCT TCATS is the text conversion service of student body, with the SRC as its the Disability Unit. It converts printed executive. The SA is comprised of all text to audiotape, Braille or electronic members of the SRC and of elected text for students with disabilities, and constituents of student societies, faculty also offers scribe and transcription councils, sports codes, house committees services. A student computer laboratory and other sectors. with adaptive computer equipment is located adjacent to the TCATS offices. The audiotape service for recording Student Societies academic material depends entirely on the help of student volunteers. Societies Contact Point: Societies Centre, Level 5, Steve Biko Students’Union STUDENT SUPPORT AND SERVICES 27

offers an exciting suite of programmes to Traffic Administration choose from depending on your personal needs and career development plans. Our Office full-time programme or modular MBA Location: Lower Ground Floor, Marine the Executive MBA, Associate in Geo-science Building (off Ring Road) Management (AIM) and Post Graduate Telephone: 021 650-3312/3 Diploma in Management Practice (PGDMP), all provide a strong emphasis Students, from their second year on personal development and growth, onwards, may park on campus in understanding business and leadership in unmarked bays for students. Bays for emergent markets and the challenges of disabled students can be obtained through the Disability Unit. (A valid doctor's transforming organisations. certificate is required.) The parking areas that you are allowed to UCT Radio use are indicated on the parking disc, which is purchased from the Traffic Location: Studio, Level 3, Robert Leslie Administration Office after you have Building, Upper Campus. registered. Parking discs may be Telephone: 021 650-3550 purchased by cash, cheque, credit card Fax: 021 686-1870 only, no longer on fees account. First year students are not allowed to UCT Radio broadcasts 24 hours a day, 7 bring a motor vehicle, other than a days a week, over a 20-km radius from motorbike, on to University property. UCT. It caters to a variety of tastes and is This rule is strictly observed except in wholly run by students. News bulletins certain cases such as physical disability. are broadcast every hour on the hour between 06h00 and 18h00 daily. Students The Traffic Court operates from the same can join the staff of UCT Radio to gain office as the Traffic Administration. practical skills in broadcasting, news Fines are paid at the Traffic reading, DJ-ing, marketing and Administration Office. Information on set advertising. Advertising on UCT Radio of student traffic rules is available at the costs between R70 and R150, depending Traffic Administration Office. on the time the advertisement is run.

UCT Graduate School of UCT RAG Business General Student Enquiries: Jean Barratt, Project Coordinator Location: Breakwater Campus Steve Biko Students’ Union, Level 5, Enquiries: Career Services Office, Room Upper Campus G4, Breakwater Campus Telephone: 021 650-3525/6 Telephone: 021 406-1911 / 1338 / 9 Fax: 021 650-3527 Fax: 021 406-1070 / 0865449614 E-mail address: [email protected] E-mail: [email protected] Website: www.uctrag.co.za

The facility is available to all students UCT RAG is a fundraising organisation registered for the Masters of Business that is heavily involved in student life and Administration, Executive MBA and development. It is run by a group of 180 Associate in Management Programmes, enthusiastic and dedicated volunteers, offered at the Graduate School of who with the help of the Project Co- Business. ordinator and RAG secretary organise a

variety of events throughout the year. Services include: These RAG committee members are The Graduate School of Business at UCT chosen from a pool of over 500 28 STUDENT SUPPORT AND SERVICES applicants and are among the most develop many more relationships like this dynamic of student leaders at UCT. RAG in the future. is generally viewed as the most visible society at UCT. Each RAG member is RAG is a dynamic and exciting committed to making his or her project a organisation that brings new levels of success and each year we are noticing personal growth to the students who new levels of professionalism in each become involved with it. Its functioning event. All the money that RAG raises is is dependant on the dedication of the donated at the end of each year to volunteers who have time after time SHAWCO (Students’ Health And proven that being a student is all about Welfare Centres Organisation). The shared adventures and learning the money is used for community rewards of teamwork and commitment. development and allows for the development of sustainable livelihoods. RAG provides approximately one third of Writing Centre SHAWCO's budget and the efficient Location: Hlanganani Building, Room functioning of RAG is thus essential to 6.15 the survival of SHAWCO. Telephone: 021 650-5021 RAG events can be divided into three E-mail: [email protected] categories: Hours: Mon - Fri 09h00 - 16h00 The Student events, which include The Writing Centre offers a free the orientation week parties, the consultancy service to undergraduate and infamous RAG Olympics and the postgraduate students as individuals or in slightly more upmarket Day at the small groups at any stage of their writing Races among others. of assignments, theses, reports, articles. The Corporate events, which are This is not an editing or typing service, becoming increasingly more but a learning experience directed popular, and the most successful of towards helping students to improve the which are the Wine Auction held at quality of their writing. Towards this end, Grand West and the Golf Day on the Centre contributes to research into the the Rondebosch Golf Course. nature of academic writing in various disciplines and assists academic staff to The Community events, which have teach writing within the particular become symbolic of the public disciplines. image of RAG. The Floats Procession and sale of Sax Appeal Students may use the Writing Centre as are eagerly anticipated each year by often as they wish. They may leave drafts the large majority of Cape Town's by arrangement with consultants at the residents. Centre or make appointments with consultants to discuss the topic. UCT RAG has 3 key objectives that the Steering Committee strives to achieve every year, and they are: to raise as much money as possible, to develop the skills of the students who work on the committee, and to provide entertaining events for the target market. It is with Other services on campus these aims in mind that the committee shapes the way that RAG functions and Banks keeps the individuals motivated. Partnerships with RAG's chief sponsors ABSA (ATM), Library, Upper like Pick 'n Pay, ABSA and SAB are vital Campus components in ensuring that everything First National (BOB Card), Leslie runs smoothly and RAG is hoping to Social Science Building, Upper Campus STUDENT SUPPORT AND SERVICES 29

Nedbank, Leslie Social Science Informal traders Building, Upper Campus Standard (ATM), Library, Upper University Avenue, next to NSLT Campus; Leo Marquard Hall, (toasted sandwiches) Lower Campus University Avenue, next to Chemistry (MacHarry’s) Cafeterias and Restaurants University Avenue, next to School of Dance (Telephone: 021 NSLT: Chinese food, Taiwanese 685 -156) - drinks, snacks, light food meals Shuttle Terminus Leo Marquard: Café Quencha (Leslie Social Steve Biko Students’ Union, Science Building, Telephone: 021 Upper Campus: Food, Fruit, 686-9570) Vegetables & Other. The Cafeteria (Kramer Law Sports Centre (Sally's corner) Building, Telephone: 021 686- 5917) - drinks, snacks, light meals Leslie Social Sciences Building, College of Music (Telephone: 021 Level 3 (Halaal kiosk) 650-2626) - drinks, snacks, light meals etc Post Office (Rhodes Gift) Devil’s Peak Cafeteria (Medical Location: Ground Floor, Students Union School, Telephone: 021 447-8586) Interspace Building, University Avenue. Glasshouse (Menzies Building, Postmaster: 021 685-5460 Telephone: 082 822 1475) - coffee, Public Telephones (Coin): 021 689-7257/ snacks, light meals 686-1115/3 Java Junction (Leslie Social Science Public Telephones (Card): 021 689-6977/ Building) –- coffee, snacks 689-6632/2 Kaplan Centre cafeteria (Telephone: 021 650-2688) - full kosher STA Travel cafeteria Medical School Food Hall - drinks, Location: Level 3 in the Robert Leslie Social snacks, light meals Science Building. Moot Room (Humanities Graduate Telephone: 021 685-1808 School Building, Telephone: 082 Fax: 021 685-4480 822 1475) - coffee, snacks, light E-mail: [email protected] meals We are an international company with Purple Haze (Centlivres Building, over 400 branches in 21 countries and Telephone: 082 822 1475) - coffee, Travel Help Desks in over 75 snacks, light meals countries. STA Travel does offer travel SA KWIZEEN ON CAMPUS arrangements at affordable prices for Africa's food closer to you Opening times: 11h00 - 16h00, students and young people. The STA Mon – Fri (Centre for African Travel Blue Ticket is the world’s most Studies, Upper Campus, and flexible, re-routable and usable airline Telephone: 082 961 5324) ticket valid for up to 15 months. With Snack Attack (Old Main Building, the STA Travel ISIC Card you qualify , Telephone: for numerous discounts in travel, 083 757 7348) entertainment, concert tickets, UCT Club (Sports Centre. restaurants and plenty more. The STA Telephone: 021 650-3161) - full sit- Travel IBS and Youth Hostel down restaurant and licensed bar accommodation is affordable and has (Undergraduate students must be been selected and tested by young accompanied by a postgraduate people for young people. With the student or member of staff.) STA Travel Work and Holiday options 30 STUDENT SUPPORT AND SERVICES we offer numerous packages to ensure the best, most trouble-free working holiday ever and our exclusive STA Travel Youth Travel Insurance is designed with the young traveller in mind.