Explorer Guidebook 9/11 Memorial and Museum Getting In: Please present your New York Explorer Pass at the ticket window to receive a timed-ticket for entry. We suggest that you visit the Museum early in the day for the shortest lines and greatest access to your preferred entry time. Please Note: Your pass includes general admission to the 9/11 Memorial and Museum. Guided tours are available for an additional fee payable directly to the 9/11 Memorial & Museum. Hours of Operation Thursday - Monday: 10AM - 5PM (last entry at 3:30PM) We recommend checking the attraction’s website for the most up-to-date schedule. Closings & Holidays Friday September 10: early closure at 3PM (last entry at 1:30PM) Saturday September 11: Closed Getting There Address 180 Greenwich Street, New York, NY 10007 US Closest Subway Stop A , C, J, 2, 3, 4, 5 trains to Fulton Street; R, W and 1 trains to Cortlandt Street; E trains to World Trade Center 9/11 Museum Workshop: Hands-On 9/11 Tour Reservations are recommended. Reservation Instructions: To make reservations, please call (212) 924-1040 and mention you are an Explorer pass customer. Include your 12 digit passcode (located near the QR code on your pass), the # of guests in your party, name and cell phone number to the Museum reservationist. You may also reserve by email with the same information at
[email protected] and you will get an email confirmation. Please Note: Walk-ins are accepted on a first-come, first-serve basis. The museum is on West 14th Street and NOT at Ground Zero.