Make sure you’re ready From Sunday 13 October 2019, Waiheke Island will have a Waiheke bus brand new bus network services are • New routes • New route numbers • New bus stops • New timetables changing Step 1: from Sunday 13 October 2019 Inside this brochure is a map of your new bus network — use it to find your new services. Step 2:
Use our online Journey Planner or paper timetables to check the times of your buses.
Matiatia • Oneroa • Surfdale • Ostend • Onetangi Step 3: WaihekeLink Check your bus stops for signs and notices. FromWaihekeLink Sunday 13 October 2019, Waiheke Island will have a new bus network. All the existing Auckland Matiatia • Oneroa • Surfdale • Ostend • Onetangi Waiheke Transport bus services will change WaihekeLink • New bus routes • New route numbers • New timetables • Limited school bus changes Use our online Journey Need help? Planner • Read this brochure From 24 September you can use our online Journey • Visit AT.govt.nz/NewNetworkWaiheke Planner to view your new public transport options. AT.govt.nz/NewNetworkWaiheke • Call us on 09 366 6400 Go to AT.govt.nz/JourneyPlanner and enter a date FROM 13 October. • Come to a Waiheke New Network information event
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We’re here What does this mean for to help Waiheke Island?
Come and talk to us at these events The Waiheke New Network will be simpler than the existing bus network, with more buses coming more often, and better connections with the ferries. Location Date Time Currently we run 40,538 individual bus trips on Waiheke Island each year. Waiheke Library Wednesday 10am - 2pm Once the new bus network has been fully implemented, we will run 81,511 Oneroa 25 September individual bus trips each year - that’s more than double the number of trips! Pier 2 Friday 3pm - 7pm From 2020, all buses will be wheelchair accessible, with the introduction of Downtown Ferry 27 September new electric buses. Terminal Some people may need to take more than one bus to complete their journey. Matiatia Ferry Monday 10am - 2pm Terminal 30 September Bus services will run to the same timetables throughout the year, except for which is a summer-only service. Waiheke War Tuesday 9.30am - 3pm Memorial Hall 1 October These changes are part of Auckland Transport’s New Network project Ostend AT.govt.nz/NewNetwork. Similar changes have already been implemented Waiheke Market Saturday 7.30am - 1pm in the rest of Auckland, with more people travelling by bus as a result. Ostend 5 October
Additionally, AT Ambassadors will be at busy bus stops leading up to the launch of the New Network. At the War Memorial Hall event, anyone will be able Your new bus services to buy a blue AT HOP card. If you are eligible, we will Combined, and will provide a frequent service between Onetangi, Ostend, Surfdale, Oneroa be able to sell you a gold AT HOP card and load it with and Matiatia Ferry Terminal approximately every 15 minutes from 7am to 7pm, seven days a week, and less your SuperGold concession. frequently outside of these times. • If you would like to purchase a gold AT HOP card, will connect Ōmiha (Rocky Bay), Ostend, Palm Beach, Blackpool, Oneroa and Matiatia Ferry Terminal bring your SuperGold card and a current photo ID every 30 minutes from 7am to 7pm, seven days a week and less frequently outside of these times. e.g. passport or driver licence. For more valid ID options visit AT.govt.nz/Concessions will run from Matiatia Ferry Terminal to Oneroa Village (one-way only) during the summer months, providing extra capacity during the busiest time of the year. • AT HOP cards cost $10. A minimum top-up at the time of purchase will apply. The $10 purchase price will provide a connection during the morning and evening peaks between Waiheke Rd and Ostend, is non-refundable. where people can transfer to other buses to reach more destinations. • Payment can be made by debit or credit card, Once the upgrade works at Kennedy Point wharf are complete in 2020, and the necessary bus infrastructure has or EFTPOS; we cannot accept cash. been implemented, will be added to the network to provide a connection with the Half Moon Bay - • Refer to AT.govt.nz/ATHOPTerms Kennedy Point ferry. We are transforming the Waiheke bus network Why is the bus network changing? Key benefits We expect signifcant population and visitor growth on Waiheke Island in the next few years, putting additional pressure on the already constrained transport network. SIMPLE from Sunday 13 October 2019 If we are to cope with this growth, buses must become the mode of choice for more people travelling around the island. A simple bus network that is easy to understand, particularly for new and occasional users The number of people travelling by bus on Waiheke Island has been steadily growing. However, people have been asking for improved routes and timetables, and for buses to run more often. We have designed a simpler bus network with more frequent services and better FREQUENT connections with the ferries. This will help make the bus a more attractive transport More buses coming more often option on Waiheke Island for more people and more types of trips. For more information visit AT.govt.nz/NewNetworkWaiheke These changes are designed to create an improved bus network for the island, CONNECTED however some customers may be disadvantaged by the changes. In particular Improved connections between bus services and ferries, Korora Rd, Waikare Rd, part of Wharf Rd and part of Ostend Rd will no longer be improving access to more destinations served by Auckland Transport public buses.
Save with AT HOP The AT HOP card is a reusable prepay smart card for travel on buses, ferries and Designed with your help trains around Auckland, including on Waiheke Island. Public consultation on the Waiheke New Network took place in March and The AT HOP card offers at least 25% off single-trip cash fares on buses, ferries and April 2018. trains (excluding SkyBus and Waiheke ferry services). When paying with an AT HOP We received 927 feedback forms, fve responses from organisations, and one card, the adult single-trip fare on the ferry between Downtown and Matiatia is $20, petition. This feedback, along with safety and environmental audit fndings, rather than $26 cash. budget and other practical constraints contributed to the fnal network design. Oneroa Four Square is now an AT HOP Retailer. They sell blue and gold AT HOP Changes were made to all of the proposed services and three new services were cards for $10 each. A minimum top-up at the time of purchase applies. They can added to the network. One of the proposed services will not be implemented. also top up your AT HOP card, and load AT monthly passes. To view the Consultation Summary and Decisions Report visit AT.govt.nz/NewNetworkWaiheke or call 09 366 6400 to request a printed copy. Concessions are available. For more information visit AT.govt.nz/Concessions For more information regarding AT HOP visit AT.govt.nz/ATHOP Terms of use for AT HOP cards are available at AT.govt.nz/ATHOPTerms Transferring won’t cost you extra with an AT HOP card Some people may need to transfer to complete their journey. Where possible, bus services have been timetabled for quick and easy transfers. Auckland Transport uses a zone-based fare structure (excluding SkyBus and ferries). Your fare will be based on the number of zones you travel through during the course of your journey. All of Waiheke Island falls within a single zone, so if you’re paying School Buses with an AT HOP card, you can take up to fve buses within four hours on the island, The only changes to school bus services will be: and as long as there are no more than 30 minutes between trips, you’ll pay only one • The ‘Piemelon Bay to Te Huruhi School’ and ‘Seventh Ave to Waiheke High one-zone fare. For adults that’s $1.95*. School’ services will be combined into one new school service - When paying with cash, you’ll need to pay separate higher cash fares for each bus • Waiheke High School to Piemelon Bay Rd will depart at 3.23pm you use. • Waiheke High School to Palm Beach will depart at 3.25pm. For more information visit AT.govt.nz/Fares There are no changes to any other school buses. *Adult AT HOP fare, accurate as of September 2019.
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Auckland i N NEW NETWORK SERVICES 503 502 504 50B 50A 50A and 50B will run alternately provide to a service approximately every 15 minutes a week 7 days between Onetangi, from 7am-7pm, Ostend, Terminal Ferry Matiatia and Oneroa Surfdale, CONNECTOR SERVICES CONNECTOR lower run outside of these times at May a week. 7am – 7pm, 7 days 30 minutes, Every frequencies. SUMMER SERVICE Labour from operates Service a week. 10am – 2pm, 7 days 30 minutes, Every Anzac Day. to Weekend PEAK PERIOD SERVICE peaks. during morning and afternoon only, weekdays operates Service Matiatia ferry connections Monthly ferry New bus services have been timed to meet the Matiatia ferry from Downtown and Devonport, giving people a smooth transfer with minimal wait time. and bus passes Combined, and will serve the Matiatia Ferry Terminal approximately every 15 minutes from 7am to 7pm, Once the new bus network has been seven days a week. So you get to choose when you travel. implemented, the Fullers 360 Monthly Pass will be accepted on Auckland Transport’s Timed to arrive at Matiatia Ferry Timed to depart Matiatia Ferry public bus services on Waiheke Island. Terminal Terminal For more information, visit Fullers.co.nz Onetangi (Seventh Ave), 10 minutes before the ferry to 5 minutes after the ferry from 50A Ostend, Surfdale, Oneroa Downtown (via Devonport where Downtown is timed to arrive and Matiatia Ferry Terminal applicable) is timed to depart Get set, Waiheke! 50B Onetangi (Fourth Ave), 22 minutes before the ferry to 10 minutes after the ferry from With new services, stops and drivers, it will take Ostend, Jellicoe Parade, Downtown (via Devonport where Downtown via Devonport is a couple of weeks for everyone to get used to the Wellington Rd, Surfdale, applicable) is timed to depart timed to arrive new bus network. Oneroa and Matiatia Ferry Terminal AT Ambassadors will be at busy bus stops during the frst week to help you. 502 Ōmiha (Rocky Bay), 10 minutes before the ferry to 5 minutes after the ferry from To ensure you get where you need to in the frst Ostend, Palm Beach, Downtown (via Devonport where Downtown is timed to arrive Blackpool, Oneroa and applicable) is timed to depart few days, we recommend you: 5 minutes after the ferry from Matiatia Ferry Terminal Downtown via Devonport is • Consider giving yourself extra time by taking timed to arrive an earlier bus than usual • Arrive at your bus stop ten minutes early Matiatia Ferry Terminal This service runs from Matiatia 5 minutes after the ferry from • Use the AT Mobile app to create and save 503 to Oneroa Village Ferry Terminal to Oneroa Village, Downtown via Devonport is journeys, track your bus in real time, and (This service only runs one-way only timed to arrive receive notifcations from Auckland Transport during the summer months) regarding service disruptions.
There will be no changes to ferry timetables as a result of the implementation of the new bus network. Kennedy Point ferry connections Auckland Transport recognises the need for a bus service that connects with the Half Moon Bay ferry at Kennedy Point. Until the work to upgrade the Kennedy Point wharf is complete, there is insufficient space to turn a bus around safely. The upgrade works are planned for completion in 2020. Once these works are complete and the necessary bus infrastructure has been implemented, an additional bus service will be added to the network.
501 Kennedy Point, Jellicoe Will be timed to New timetables Parade, Wellington Rd, connect with most Oneroa and Matiatia of the ferries from New timetables will be available from mid Ferry Terminal Half Moon Bay September for free from Auckland Transport: • Download from AT.govt.nz/Timetables • Collect from Auckland Transport Customer Once has been added to the network, will Service Centres stop serving Jellicoe Parade and Wellington Rd and instead run directly along Alison Rd, like . • Order by calling 09 366 6400 • Order by emailing [email protected] • Collect from a Waiheke New Network information session (see the “We’re here to help” section of this brochure) 50A or 50B? What’s the difference?
will be timed for quick and easy transfers to and from the Downtown - Matiatia ferry. In Onetangi, will run the length of The Strand to terminate at Seventh Ave. 50A
will serve Jellicoe Parade and Wellington Rd until is added to the network in 2020. In Onetangi will terminate at 50B Fourth Ave.
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