Antimalware Overview
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Kaseya 2 AAnnttiiMMaallwwaarree User Guide Version 1.1 September 30, 2013 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya’s “Click-Accept” EULA as updated from time to time by Kaseya at http://www.kaseya.com/legal.aspx. If Customer does not agree with the Agreement, please do not install, use or purchase any Software and Services from Kaseya as continued use of the Software or Services indicates Customer’s acceptance of the Agreement.” ©2013 Kaseya. All rights reserved. | www.kaseya.com Contents AntiMalware Overview ................................................................................................................................ 1 AntiMalware System Requirements .......................................................................................................... 1 Machines ...................................................................................................................................................... 2 Page Layout ......................................................................................................................................... 2 Explorer Grid ........................................................................................................................................ 3 Control Panel ....................................................................................................................................... 3 AntiMalware Columns ......................................................................................................................... 5 Details Panel ........................................................................................................................................ 6 Dashboards .................................................................................................................................................. 7 Detections .................................................................................................................................................... 8 Profiles .......................................................................................................................................................... 9 AntiMalware Statistics in the Executive Summary Report .................................................................... 10 Anti-Malware - Anti-Malware Installation Statistics ............................................................................... 11 Index ........................................................................................................................................................... 13 i AntiMalware Overview AntiMalware Overview AntiMalware (KAM) provides Malwarebytes' Anti-Malware Pro endpoint security for managed machines. AntiMalware can be installed independently of Endpoint Security or Antivirus. AntiMalware is particularly adept at detecting and preventing ScareWare or Rogue Antivirus spyware that installs a virus, then attempts to bill the user to remove it. AntiMalware quickly detects, destroys, and blocks malicious software. Every process is monitored and malicious processes are stopped before they even start. Scanning and realtime protection both use advanced heuristic scanning technology to keep systems safe and secure against even the latest malware threats. Support for Windows 2000, XP, Vista, and 7 (32-bit and 64-bit). Light speed quick scanning. Ability to perform full scans for all drives. Database updates released daily protect against the newest malware in-the-wild. Intelligent heuristics detect even the most persistent malware while remaining light on system resources. Realtime protection monitors filesystem and internet traffic. Scheduler to keep protection up-to-date automatically. Quarantine to hold threats and restore them at your convenience. Ignore list for both the scanner and the protection module. Note: See KAM System Requirements (page 1). Functions Description Machines (page 2) Installs and uninstalls AntiMalware software on selected machines and provides a detailed view of the AntiMalware status of any selected machine. Dashboards (page 7) Displays a dashboard view of the status of all machines installed with AntiMalware. Detections (page 8) Displays virus threats you can take action on. Profiles (page 9) Manages AntiMalware profiles that are assigned to machine IDs. AntiMalware System Requirements Kaseya Server . The AntiMalware 1.1 module requires VSA 6.0.1 to 6.3. Requirements for Each Managed Machine . AntiMalware can be installed on any Kaseya managed machine, excluding Apple and Linux machines. 1 Machines Note: Malwarebytes officially supports the following operating systems: Microsoft ® Windows 2000, XP, Vista, 7 (32-bit and 64-bit). Windows server editions are not supported; however, customers have successfully deployed Malwarebytes to machines running Windows server editions. Kaseya Anti-Malware will allow deployment to machines running Windows server editions, but it is not supported by Kaseya or Malwarebytes. Microsoft® Windows 2000 Service Pack 4 or higher. 500MHZ processor. 256 MB of RAM. 15 MB free disk space. Note: System Requirements (http://help.kaseya.com/WebHelp/EN/System-Requirements.asp) See general . Machines AntiMalware > Machines The Machines page installs and uninstalls AntiMalware software on selected machines. This same page also provides a detailed view of the AntiMalware status of any selected machine. Page Layout (page 2) . Explorer Grid (page 3) . Control Panel (page 3) . KAM Columns (page 5) . Detail Panel (page 6) Page Layout The layout of the Machines (page 2) page comprises the following main panels: Control Panel Selected Column Set Machine ID / G roup ID filter M a c h in e Navigation H e a d e r P a n e l M a c h in e A n ti- M a lw a r e D e ta ils Explorer Grid Page Browser Rows Per Page . Navigation Panel - Used to navigate to the AntiMalware module. There are four functions: Machines (page 2), Dashboards (page 7), Detections (page 8), and Profiles (page 9). Explorer Grid - Each managed machine in the VSA is listed in this panel. Page Browser - If more than one page of devices displays, pages forwards and back. Rows Per Page - Sets the number of devices displayed per page: 10, 30 or 100. 2 Machines . Machine ID / Group ID Filter - Filters the list of machines ID listed in the Explorer Grid. Control Panel - Executes tasks, either for the entire Explorer Grid or for a single selected machine. Details Panel - This expandable/collapsible panel displays the properties and status of a single machine. The Details Panel (page 6) has two sections. Header - Identifies the selected machine in the Explorer Grid. AntiMalware - Displays a summary of the AntiMalware status of a machine. Explorer Grid The Explorer Grid of the Machines (page 2) page lists each machine currently installed with a KAM client and included in the machine ID / group ID filter. Note: The only exception is when the Installation column set is selected. In this case all machines included the machine ID /group ID filter are displayed, whether or not the KAM client is installed. The set of columns displayed is determined by the Column Set selection in the Control Panel (page 3). The currently selected column set displays in the bar just above the Explorer Grid. Note: See KAM Columns (page 5) for a description of each column available to display in any Explorer Grid column set. Page forward using the Page Browser to display multiple pages of machines. Machines per page sets the number of rows on each page. Control Panel The Control Panel at the top of the Machines (page 2) page executes tasks, either for the entire Explorer Grid (page 3) or for a single selected machine. Actions . Open - Display machine AntiMalware information in a new window. You can also double-click a machine in the Explorer Grid to open this same window. Cancel Pending Action - Cancel pending actions on selected machines. Open new window - Opens the AntiMalware module in a new window. Reboot - Reboot selected machines. Column Sets Selecting a column set displays a predefined set of columns. Modify Columns - Customize the set of columns displayed by any column set. Or, select one of the following pre-defined sets of column listings. 3 Machines . Installation - Display a installation columns in the Explorer Grid for all agent machines. Scan - Display scan columns in the Explorer Grid for all agent machines installed with a KAM client. Update - Display update columns in the Explorer Grid for all agent machines installed with a KAM client. Status - Display status columns in the Explorer Grid for all agent machines installed with a KAM client. Version - Display version columns in the Explorer Grid for all agent machines installed with a KAM client. Licensing - Display licensing columns in the Explorer Grid for all agent machines installed with a KAM client. Detections - Display threat detection columns in the Explorer Grid for all agent machines installed with a KAM client. Profile - Display profile columns in the Explorer Grid for all agent machines installed with a KAM client. Assign Assign an AntiMalware configuration profile (page 9) to selected machines. Scan Schedules an AntiMalware scan on selected machines. Start Date - Start date of the scan. Time - Start time of the scan. Distribution Window - Use the Immediate option to scan at the start date and time. Or reschedule the task to a randomly selected time no later than the specified number of periods from the start