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AT&T Unlock Code Instructions

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AT&T Unlock Code Instructions AT&T Device Unlock Code Instructions Descargar las instrucciones en español para desbloquear equipos de AT&T (PDF de 542 KB) To unlock your AT&T phone or tablet so it will work on another carrier’s network, you will need to request an unlock code from AT&T. Once you receive this code, you will need to follow the unlock instructions provided here for your device. Before you start: Request unlock code - To request an unlock code simply visit us at att.com/deviceunlock to review the requirements and submit an AT&T Mobile Device Unlock request. Requests will take up to five business days to complete. If you have already requested an unlock code online, check your status at att.com/deviceunlockstatus. AT&T branded devices only - Ensure your device is an AT&T branded device before proceeding. AT&T only unlocks AT&T branded devices. The AT&T logo should appear somewhere on the device (above the display, on the back, or under the battery). Follow instructions carefully - Use extreme care during the unlock process, as the incorrect entry of an unlock code too many times during the life of the device permanently disables the unlock ability. The number of attempts to unlock the device is dependent on the manufacturer and model. To view instructions to unlock your device, select the link below for your device manufacturer. Amazon Dell Motorola Samsung Apple Garmin Nokia Sharp AT&T (Netgear) HP Option PC Cards Siemens AT&T (Novatel) HTC Palm Sierra Wireless Audiovox Huawei Pantech Sony Ericsson Blackberry LG PCD ZTE © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Amazon Once you have received the email confirming AT&T has approved your unlock request, follow these instructions to complete the unlock for your device. Five unsuccessful unlock attempts permanently locks the device to the AT&T network. 1. Insert a non-AT&T SIM card into the phone. 2. Press and hold the Power button. After the phone turns on, enter the SIM network unlock PIN when prompted. Tap the blank PIN field and the onscreen keyboard will appear. Enter the unlock code, and then tap Unlock. 3. You will see the message, “SIM Network unlocked,” on Fire phone. 4. You will then be taken to the Home screen. The device is successfully unlocked. Apple Once you have received the email confirming AT&T has approved and processed your unlock request, follow these instructions to complete the unlock for your device. iPhones do not require an unlock code. 1. Open iTunes on your Mac or PC, verify that you have internet connectivity, and have your USB cable ready. 2. Follow Apple’s iPhone unlock instructions. AT&T (Netgear) Follow the instructions below for your device. Ten unsuccessful unlock attempts permanently locks the device to the AT&T network. AT&T (Netgear) AC 34OU, AC34OU NSV Once you have received the email confirming AT&T has approved your unlock request, follow the instructions for your connection software to complete the unlock for your device. AT&T Communication Manager 7.0 and Later with Vista and Windows 7 Devices 1. Open AT&T Communication Manager with the LaptopConnect device inserted into the computer. 2. Select CTRL + Shift + F9 to open the Advanced Diagnostics window and select OK. 3. Select Tools > Diagnostics > Mobile in the AT&T Communication Manager Client. 4. Select the AT&T Command Window tab. 5. Enter the desired AT Command AT+CLCK=PN,0, and the eight-digit unlock code: Typical response returned is “OK” if the device unlocks. A response of “Error” indicates the command failed. © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. HyperTerminal Instructions for XP and Earlier Devices Follow this two-part process to unlock the device: Part 1 - Identify COM Port 1. With the LaptopConnect device inserted into the computer, select Start Menu > Settings > Control Panel. 2. Double-click Phone and Modem Options in the Control Panel. 3. Select the Modems tab. The modems installed on the laptop are listed. 4. Locate the Sierra Wireless AirCard modem and make note of the COM port in the Attached To column. 5. Close all windows and return to the desktop. Part 2 - Enter Unlock Code 1. With the LaptopConnect device inserted into the computer, select Start Menu > Programs > Accessories > Communications > HyperTerminal Program. 2. In the Connection Description window, enter a name into the Name field and click OK (selection of an icon is not required). 3. Leave the phone number blank in the Connect To window. 4. Select the COM port where the LaptopConnect device (modem) is connected in the Connect Using field and select OK. Note: Do not select the device by name; the COM port itself must be selected. 5. Type ATE1 and press Enter. “OK” displays. 6. Type AT+CLCK=PN,0, and enter eight-digit unlock code. 7. Press Enter. “OK” displays. The LaptopConnect device is unlocked. 8. To verify the device is unlocked, use the following command: AT+CLCK=PN,2 The device is unlocked if the command returns “0.” The device is still locked if the “1.” AT&T Beam USB Connect 1. The AT command is: AT+CLCK="PN",0," 2. A terminal utility, like HyperTerminal or PuTTY is used to send AT commands to the modem COM port. The modem COM port can be found in device manager: For example, if the unlock code is 12345678, you would enter: AT+CLCK="PN",0,"12345678". Alternatively, if Watcher is installed, when a non-ATT SIM is inserted, the user will be prompted for the "special code" and the unlock code is the special code. Note: The process is the same for both SKUs. AT&T (Novatel) Once you have received the email confirming AT&T has approved your unlock request, follow these instructions to complete the unlock for your device. Five unsuccessful unlock attempts permanently locks the device to the AT&T network. AT&T (Novatel) Mobile Hotspot Mifi 2372 / 5792 1. Close any connection manager in use. 2. Install the latest Novatel Wireless driver. The latest MiFi 2372 driver can be found at www.novatelwireless.com. © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Select the Support tab for the latest support downloads and follow the download instructions. Log into the account, then select About; Customer Care displays at the top. 3. Log into the account if existing or create an account. 4. Select About, then select Customer Care, then select Advance Options tab at the bottom-right, Select Run SimUnlockUtility.exe. 5. Connect the device with USB cable. “Waiting for Unlock Code Entry” displays. 6. Enter the 10-digit unlock code. 7. Select Unlock or Submit (slight differences between the two devices). 8. “Successful Unlock” or “Device Already Unlocked” displays: If “Device Already Unlocked” appears in the red banner, the device is already unlocked. If “Wrong Unlock Code Entered” displays in the red banner, the unlock code was entered incorrectly. Example: Wrong number of digits entered - The unlock code must be exactly 10 characters, including leading zeros. Audiovox Once you have received the email confirming AT&T has approved your unlock request, follow these instructions to complete the unlock for your device: Five unsuccessful unlock attempts permanently locks the device to the AT&T network. 1. Power off the device and remove the AT&T SIM card. 2. Insert a SIM card from another wireless carrier. 3. Power on the device. The display shows no wording. 4. Enter the SIM unlock code. 5. Select OK. The device is unlocked. Blackberry Once you have received the email confirming AT&T has approved your unlock request, follow the instructions to complete the unlock for your device. Five unsuccessful unlock attempts permanently locks the device to the AT&T network. Blackberry 5800, 6210, 6280, 6710, Curve 9300, Pearl 9100 Device Unlock Steps Using a Non-AT&T SIM 1. Insert a non-AT&T SIM card. 2. Power the device on and turn off the radio (turn Wireless option Off). 3. The device displays “Your current SIM card requires an Unlock Code. Would you like to unlock your device?” Select Yes. 4. Enter the unlock code and select OK. Device Unlock Steps Using an AT&T SIM 1. Insert an AT&T SIM card. 2. Power phone on and turn off the radio (turn Wireless option Off). 3. Select Settings > Select Options > Advanced Options. 4. Scroll down and select SIM Card. 5. Hold down the ALT key and type MEPD (not displayed on the screen). © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 6. Hold down the ALT key and type MEP2 (not displayed on the screen). 7. Enter the unlock code and press Enter. 8. Power the device off and on. Blackberry 93xx Series Versions 6.0 and 7.0 1. Insert an AT&T SIM card. 2. Power phone on and turn off the radio (turn Wireless option Off). 3. Select Options > Device > Advanced Systems > Settings. 4. Scroll down and select SIM Card. 5. Type MEP and hold down the ALT and 2 keys. 6. A prompt appears to enter the MEP2 code; enter the unlock code. 7. Press Enter. Verify that the acceptance message is received. 8. Power the device off and on. Blackberry 7000 series (all), 7100g, 7130c, 7210, 7290, 7780 1.
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