Nursing Residential care home ‘Extra Care Plus’ apartments Respite stays

03 / Introductions

Peter Hodkinson, Director Managing Quality, Respect, Integrity, Service Integrity, Respect, Quality, Ever since we were founded in 1992 we’ve we’ve in 1992 founded were we since Ever taken – Quality, in great values pride our Respect, Integrity Service.and Today, to reflect in these continue values we act the and we care, the way we the way a day-to-day on operate we way basis. believe that happiness passionately We as importantis just as health that and quality hand go in care hand with should all do canquality we We day from life. of feel ones loved to your make and one you making. are you the choices ease about at And while ratings awards and great, are simply quite We it. do we why not that’s aim to exceed expectations the offer and very Westward best Care. at to everyone Hodkinson, ManagingPeter Director

circumstances change. that are right for you, even if your if even your that right are you, for large care to enough provide services provide qualityprovide individual and care, but and apartments isand small to enough older people. Our network of care homes care Our of homes network people. older award-winning care to support and proven track in providing record proven and socialand a have care we providers As one of ’ most respected Leeds’ most healthAs of one recognised. that deliver it every it that day being deliver officially support offer and the outstanding and offer staffsupport 2018) we are proud to see care our and proud are we 2018) ‘Outstanding’ (October rating CQC from people basedpeople in Leeds an to receive As the first ever care home for older As older the first for care ever home

care options stand out in the myriad of choices in Leeds? choices of myriad in the out stand options care Outstanding local reputation and offer our makes What Court? Pennington choose why I can imagine that the key question you will is be asking you question key I can the that imagine you for considering Pennington Court. that this is a big and often emotional decision and thank and decision emotional often and this a big is that you or your loved one needs in later life. We acknowledge acknowledge We life. in later needs one loved your or you making a very important choice about the care and support support and care the about choice making important a very If you are reading this brochure you will be in the midst of of will midst be in the you this brochure reading are you If Welcome 04 / Introductions Introduction

We appreciate that making the decision to move in later life is seldom an easy one and never forget that our clients are individuals with unique needs, wishes and outlooks. At Pennington Court we care passionately about ensuring that you choose the right level of care to suit your needs. We always start the conversation about This brochure gives you a little insight care and support from where you are into Pennington Court – our services now – understanding and listening to and care options. But we believe it’s the what your aspirations are for later life. people at Pennington Court that make Pennington Court provides a variety of all the difference – from our highly options for people depending on the care trained and qualified staff, as well need – from nursing to residential, and as our residents. for the more independent person our So please come and visit, take some Extra Care Plus Apartments enable you time to speak with our staff and residents to rent your accommodation and have a and find out more about why we pride package of services tailored to your life ourselves on delivering ‘Outstanding’ and social care needs. care and support every day. 05 / Introductions

To read moreTo reviews locations our each of about website: our visit www.westwardcare.co.uk

Lance H, friend resident of “I can’t praise Pennington Court Court Pennington praise can’t “I caring loving The highly enough. the care, of quality the staff, everything about in fact, food, the care home.” Clive, nephew resident of view, in our Court, “Pennington way in any be faulted cannot not be commended to is and but run is it way the for only the in which ways the for also so are all residents the of needs met.” obviously

caring and kind.” absolutely fantastic,absolutely patient, Pennington Court getting me here has been has been here me getting Kim, apartment resident, at all. Everyone involved in involved all. Everyone at life with very little support support little very with life that I can now get on with my my with on get I canthat now I used to feel and it has meant has meant it and feel to I used has removed all of the anxiety the all of has removed and support is always on hand hand on always is support and salvation. Knowing that help Knowing help that salvation. “Moving here has been my my has been here “Moving Don’t just take our word for it for take word our just Don’t Quality

06 / Quality care accommodation & care

Nursing care We assess every resident individually For older people whose health or and create a unique care plan for them disability needs regular or specialist to make sure they receive the very best nursing, we offer accommodation, meals nursing care. And to ensure maximum and personal support in a friendly and comfort, our home is equipped with vital welcoming environment. Residents are nursing equipment, including hoists, cared for by a team of registered nurses, bathing aids and profiling beds. supported by a team of trained carers. We also offer a fun and varied Personalisation is key to our nursing care. entertainment programme, which brings Our approach is about ensuring people people together in a safe and supportive retain their self-esteem, independence environment and provides long-term and dignity. companionship. Personalising your care is key to our approach – and to ensuring you lead a fulfilling and happy life. 07 / Quality care

Residential care End of life care Our residential care offer gives you For many people, a care home is often the both the space and independence to place where they will spend the last years be yourself as well as all the care and of their life. We believe that wherever support you need to maintain a full and possible we should make our residents rich life. We develop individual care feel at home and provide the highest plans, based on personal preferences and possible standards of comfort and care encourage feedback from residents and at the end of life. Pennington Court is relatives so we can continually improve also accredited with the Gold Standards our practices. Framework for End of Life Care which ensures staff can help people plan ahead From accommodation and meals to to live as well as possible right to the end. personal care, we cover everything including help with everyday tasks like getting up, going to bed, eating, washing, dressing or taking medication.

‘Extra Care Plus’ apartments

08 / Extra Care Plus A true alternative for older people It is widely recognised that independence is key to well-being however in the past older people who had a health and social care need, would have had only one option: to choose a care home. Our ‘Extra Care Plus’ Apartments provide This service can be accessed via a an affordable alternative (supported by a ‘Personal Budget’, which gives you benefits package if required) that allows the choice and control over the services you to rent your accommodation and you receive. An independent advocacy have a package of services tailored service is available to speak to for to your life and social care needs. assistance with benefit claims. Apartment living – a real alternative to a care home.

The accommodation Services included within our 09 / Extra Care Plus For flexibility the apartments are weekly ‘Extra Care Plus’ fee include: designed around a one-bedroom ‘open- • Care (2 hours plus per day) in line plan’ style living area and as such are with the individual support plan suitable for individuals. Each one- • 24-hour emergency call system bedroom apartment provides a lounge/ with on-site response dining area, quality kitchen incorporating • Accommodation cleaning integral oven, hob and fridge, an en-suite • Laundry service including personal wet room with a temperature-controlled laundry shower, central heating, carpets and • Dining service, available in the curtains throughout. comfort of your own apartment With our package of services, you’ll enjoy or the communal lounge all the benefits of living in your own • Social & leisure programme apartment, without any of the stresses • Accommodation services – no more and pressures of maintaining it. After council tax, utility bills (gas, electric, all, there are no individual bills, just water) or maintenance bills to manage one reasonable weekly charge covers • Communal lounge everything. • Daily well-being check • General manager on site As an apartment resident you can also benefit from the communal facilities on-site such as the lounge, dining options, hairdressing salon and courtyard garden. Respite care & holiday stays 10 / Respite care Respite breaks from as little as 1–2 weeks can be arranged.

Short-term care, even for as little as one or two weeks can be used for carers to take a break, a holiday or if they’re ill themselves. Our respite care allows both parties Respite care breaks can also be used to benefit from a change of scenery for convalescence following hospital and gives carers the reassurance treatment to aid recovery or even of knowing their loved ones are as a little holiday break for you away in safe hands. It gives carers the from your usual surroundings. 11 / Respite care perfect opportunity to take some Respite stays are available in all our time for themselves and to regain locations subject to availability. some balance. Life at Pennington Court

Pennington Court is conveniently located on Hall Road in Beeston, close to and on a major bus route, with a stop just outside the main entrance. Being on the door-step of Leeds city centre gives you easy access to a variety of shopping opportunities ranging from Crown Point Retail Park through to the historic and diverse offer at Kirkgate Market in the city-centre. You can also enjoy a range of entertainment options such as a night out at Leeds Grand, a walk around the museums and galleries or a bite to eat in the many restaurants and coffee shops in Leeds. 12 / Life at Pennington 13 / Life at Pennington

Be as active as you feel feel Be as active as you with busy social our calendar activities of and outings.

Good wholesome food freshly of the value overlook never We can look meals. Everyprepared resident cereal toast and forward of or to the choice a cooked breakfast, a and a 2-course lunch meal evening. early Our catering team is dedicated to making with a wealth of home at feel the residents home-cooked food. Mealsdelicious include special individual dietary for dishes a variety and nutritionally of requirements balanced prepared meals freshly are which the premises. on

the year. each season special and occasions during seaside away days parties away and seaside to celebrate Show, visiting entertainers, Show, Yorkshire to the Harrogate Flower Show and Great Great and Show to the Harrogate Flower regular annual trips visits to the theatre, shopping centres or garden centres, centres, garden or centres shopping shopping trips to one of the local of trips to one shopping a range of sociala range of activities including As a resident you can you forward look to As a resident hairdressing salon. hairdressing enjoy the summer. The home also has home a The the summer. enjoy enjoy their activities while others sit and and their activities sit enjoy while others where our more green fingered residents green fingered residents more our where is also a sheltered courtyardis also a sheltered garden rooms where meals are enjoyed. There There meals enjoyed. are where rooms together with bright airy and dining socialising, relaxation activities and spacious lounges and quiet rooms for for rooms quiet and lounges spacious Pennington Court has a variety of Enjoy a fulfillingEnjoy social life

7) staff The and friendly meet Are you the people What qualifications the staff do helpful? at duty on are How many people have? any one moment? 8) Mealtimes Are meals prepared on site? Does the chef Are meals site? on prepared processed ingredients? or fresh use Can the facility special cater for diets? lifestyle The 9) Is there a dedicated programme of events, a dedicatedIs events, there programme of entertainment, activities outings? and personalHow are religious beliefs respected? and supported 10) Values Are residents and relatives encouraged encouraged relatives and Are residents to express their views provide and feedback services on care, as and well suggestions? and as ideas Cost 11) or fees Are hidden any there administration costs and above discussed? the ones beyond

walking aids? access to equipment such as and hoists such to equipment access Are handrails there the stairs on and Consider such things such a lift? Is there as: Consider equipment and Facilities 6) button inbutton the rooms? www.westwardcare.co.uk website: our visit light and clean? Is there a nurse call a nurse lightIs there clean? and can you questions of list detailed a more For Are the rooms and apartments spacious, Are apartments spacious, and the rooms room/apartment 5) Your Are you made to feel welcome? to made Are feel you What does the atmosphere feel like? like? feel What does the atmosphere 4) The ambience4) first visit? time you What does the facility like look the 3) The appearance The 3) report? Can you see the home’s CQC inspection CQC seeCan the home’s you looking are care and support you for? Does the facility of the level provide 2) Standards2) care of eat are nearby? are eat What facilities, shops or places to places or What facilities, shops How does the surrounding area feel? How does the area surrounding feel? 1) The area The 1) of things it’s worth considering in making your decision. in making your considering worth things it’s of This is not an exhaustive list but gives you an idea of the sort sort the of an idea you gives but list an exhaustive not is This things to consider

or apartment – – apartment or Choosing a care home home care a Choosing

14 / Questions 15 / Questions Notes: CQC Experience Pennington Court’s ‘Outstanding’ rating: approach to care and support in later life. Call 0113 228 4040 www.westwardcare.co.uk

Directions From M621 (South): From M621 (North): From Leeds city train station: – Head north-east on M621 – At junction 2A, exit towards – Head north-west on New Station – At junction 3, exit towards Beeston/ St towards Wellington St Central Leeds/Holbeck – Turn left onto Cemetery Rd – Just after the Queen’s Hotel bear – Merge onto Dewsbury Rd/A653 – Turn left onto Malvern Rd left onto Aire Street – Turn right onto Parkfield St/A653 – Go through 1 roundabout – Go straight across at the roundabout and drive straight – Take a slight right onto A653 – Turn left onto Lady Pit Ln on to Whitehall Road – Continue straight onto – Merge onto Hunslet Hall Rd, – After the car parks take a left Dewsbury Rd/A653 Pennington Court is on your left onto Globe Road which merges – Just after The Spinning Wheel with Water Lane pub turn right onto Hunslet – At Bridgewater Place building Hall Rd, Pennington Court is on merge onto the roundabout and your left take the A653 to Hunslet Hall Rd – Turn right onto Hunslet Hall Rd after The Spinning Wheel pub, Pennington Court is on your left

For parking: Once you are on Hunslet Hall Road and have seen Pennington Court take your next left onto Disraeli Terrace. Then 1st left into Disraeli Gardens. Continue forward and you will see a car park on your left which is available free of charge for visitors.

Pennington Court, N RTHC TE CRES ENT Hunslet Hall Road,

HN Beeston, S LET HL Salation L R 6

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3 Leeds, LS11 6TT

0113 228 4040

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Our facilities are proud to be associated with the following organisations.