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Sexual Health Services in Grampian, What You Need to Know

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Sexual Health Services in Grampian, What You Need to Know This guide answers the questions you may have about Sexual Health Services in Grampian English Sexual Health Services in Grampian, what you need to know October 2009 © NHS Grampian What are sexual health care services? These services comprise: • FREE contraception including emergency contraception and condoms • Cervical screening and breast awareness • Pregnancy planning and pregnancy testing • Unplanned pregnancy choices including abortion • Help with sexual problems such as impotence, loss of sex drive and infertility • Menopause counselling • Pain relief or any other problem with the genitals • Services for people who have been sexual assaulted • Treatment of Sexually Transmitted Infections (STIs) including HIV, Chlamydia, and Hepatitis B • HIV treatment, counselling and support • Vaccination for Hepatitis A & B and Human Papillomavirus Vaccine (HPV) • Sexual wellbeing advice including safer sex • Services for people who are Lesbian, Gay (men who have sex with men), Bisexual, and Transgender (LGBT) • Support for people who are LGBT and who are facing victimisation or prejudice 1 Do I and my family qualify for FREE NHS sexual health care? Anyone, regardless of status, is entitled to FREE access to NHS health care for the following services: • Contraception • Treatment for STIs, including HIV However it should be noted that other NHS services including primary and hospital care, might not be free to temporary residents from countries outwith the European Economic Area (EEA) and countries that do not have reciprocal health care agreements with the EEA. If you require more information please ask your GP receptionist, practice manager or contact Nigel Firth, Equality and Diversity Manager, NHS Grampian. His contact details are: Nigel Firth, Equality and Diversity Manager, Ground Floor, Room 15, Ashgrove House, Aberdeen Royal Infirmary, Foresterhill Aberdeen AB25 2ZA Telephone: (01224) 552245 Email: [email protected] 2 Who provides sexual health care services? Sexual health care services are provided in a number of ways. The main providers are: • General Medical Practitioners (GP) • Specialist sexual health providers such as the Sexual and Reproductive Healthcare service known as ‘Square 13’ and the Genitourinary Medicine service, known as the ‘City Clinic’ • Specialist Outreach Sexual Health Services (e.g. for men who have sex with men) • Specialist Outreach Testing Programmes (e.g. postal Chlamydia & Gonorrhoea testing) • Hospital Outpatient Clinics (e.g. Gynaecology, Urology) • Specialist Sexual Assault Centres and the Police • Community Pharmacies • Hospitals • Infectious Disease Units (e.g. HIV infection) 3 What services do GPs provide? A GP is your local personal NHS doctor. GPs are usually the first medical point of contact with the NHS and they provide both advice and treatment. If you are ill or worried about your sexual health or the sexual health of anyone in your family, you should go and see your local GP. The place where you go to see your GP is called either a surgery or a health centre. GPs often work together in a small group called a practice. The benefit of GPs working in small groups is that if for any reason your own GP is not available, you may ask to see another GP in the same practice. Many practices have both male and female GPs. If your faith, religion or culture requires that you or a member of your family are treated by a GP of the same sex, please let the GP receptionist know this when you first go to register. Most surgeries and health centres have wheelchair access and accessible toilets. If treatment or investigation of a sexual health problem is required, the GP will co-ordinate this and ensure that it is provided. Further treatment might be provided by your GP, or by a member of their team such as a practice nurse, midwife or health visitor, or if required, by referral to a specialist doctor called a consultant or to other specialist services. GPs are also keen to promote good health amongst their patients. They and their staff give advice on diet, exercise, healthy living and disease prevention. 4 What are the specialist NHS Grampian sexual health services? NHS Grampian has two specialist sexual health services, these comprise the: • Sexual and Reproductive Healthcare service known as ‘Square 13’ • Genitourinary Medicine service known as the ‘City Clinic’ Both services are based in Aberdeen, but Square 13 also runs a clinic in Fraserburgh twice per month. Square 13 and the City Clinic provide a wider range of services than provided by your GP and their services can usually be accessed quickly. You can either make an appointment or attend a ‘drop in’ clinic. The services offered by both Square 13 and the City Clinic are detailed below. Sexual and Reproductive healthcare service known as `Square 13` Square 13 is located at: 13 Golden Square, Aberdeen, AB10 1RH Tel: 0845 337 99 00 Fax: 01224 555123 Here, you can get: • FREE specialist advice on contraception and reproductive health. All current methods of contraception are provided FREE and are available without a prescription 5 • Testing for STIs, including HIV, Syphilis and Hepatitis viruses is available, as is treatment for most STIs • Cervical screening • Breast awareness instruction • Advice on pregnancy planning and pregnancy testing • Advice on unplanned pregnancy choices including abortion • Advice and treatment for sexual problems such as painful sex, impotence • Information and assessment of infertility • Information on menopause and assessment • Information and assessment of problems with the reproductive organs such as pain • Advice, management, and support following sexual assault • ‘Drop in’ Chlamydia and Gonorrhoea testing, emergency contraception, and pregnancy tests Clinics at Square 13 • A ‘drop in’ clinic each day, Monday to Friday 9am to 11am • An under 25’s ‘drop in’ clinic on Thursday 4:30pm to 6:30pm and Saturday 10am to 12:30pm (emergency contraception only, last half hour) • Unplanned pregnancy clinics (appointment required) • Sexual problem clinics (appointment required) 6 Fraserburgh Clinic Square 13 holds a clinic at Fraserburgh Hospital every 2nd and 4th Tuesday of each month, 9:30am to 1:30pm. Appointments are usually required and these can be made by telephoning: 0845 337 9900. Genitourinary Medicine Service known as the ‘City Clinic’ If you have genital symptoms, this is the service to attend. The City Clinic is located at: Woolmanhill Hospital, Skene Street, Aberdeen, AB25 1LD Tel: 0845 337 99 00 Fax: 01224 555472 The City Clinic can provide: • FREE testing and treatment for STIs, including HIV and testing and vaccination for Hepatitis viruses • Advice and management of genital tract symptoms/concerns including pain, discharge, bleeding, lumps, skin conditions, etc. • FREE condoms • FREE emergency contraception • FREE contraception • Pregnancy testing is also available • Advice, management, and support following sexual assault 7 8 Clinics • A ‘drop in’ Chlamydia and Gonorrhoea testing service • ‘Drop in’ clinics held on Tuesday and Thursday mornings 8:30am to 10am • Woman only clinic (staffed by female health professionals): Tuesday afternoon 2pm to 4:30pm (by appointment only) • Men only clinic, Friday afternoon 1:20pm to 3:40pm (by appointment only) Will I have to see a doctor? Not necessarily. Sexual health advice and treatment is provided safely by a range of health professionals including nurses, health youth workers, pharmacists, voluntary agencies, and doctors. Are the services confidential? Yes, any personal information or information about your consultation, tests, or treatment will not be shared with any outside parties without your permission. This still applies even if you are under 16 years of age. The only exception is when healthcare professionals believe that you or another person is at risk of significant harm. In these circumstances, other services may need to be informed, but this would be discussed with you first. What if I need non-emergency health care when my GP surgery or specialist service is closed? In these circumstances, you should telephone the NHS24 helpline on: 08454 24 24 24 or wait until your GP surgery is open. If you 9 are non-English speaking, you should ask an English speaking friend or relative to telephone on your behalf. Where can I find out more about sexual health services in Grampian? More information is available from: • NHS Grampian website: www.nhsgrampian.org/sexualhealth • Sexual Health Direct to find out about all sexual health services on Tel: 0845 1228690 or their website: www.fpa.org.uk • You can find details about GP practices in Scotland at: www.show.scot.nhs.uk • Details about local sexual health clinics can be found in the local telephone directory, or by contacting NHS Grampian, Community Hospitals, Healthpoints, Pharmacies or your local library Where can I find other useful sources of health information? More health information can be obtained by contacting: Alcohol Support Ltd (Advice & Counselling Services) 62 Dee Street Aberdeen AB11 6DS Tel: 01224 573887 Fax: 01224 213479 Email: [email protected] Website: www.alcoholsupport.co.uk 10 Services provided: • Advice and information • One to one counselling • Child and Family Service • Criminal Justice Addictions Service • Deferred Sentence Scheme • Domestic Abuse / Alcohol Service • Drink Drive Rehabilitation Scheme • Employment Referral Service • GP Referral Service (Northfield) Can you self refer? : Yes Can other agencies refer? : Yes, any relevant professional can refer Geographical area covered? : Aberdeen City and Aberdeenshire Community Hospitals All supply FREE emergency contraception and some supply free condoms. Community Pharmacists/Chemists All Community Pharmacies, as part of the NHS, dispense NHS prescriptions and provide additional services. Most pharmacies are open from Monday to Friday and on Saturday mornings. Some are also open on Saturday afternoons and Sundays. In some areas, pharmacies open outside of normal working hours on a rota basis. 11 12 Community pharmacists provide advice on a wide range of health matters, including sexual health and contraception. Advice is given free of charge and no appointment is necessary, although at busy times you may have to wait.
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