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IBM System Storage N Series Snap Creator Framework 3.5.0 IBM System Storage N series Snap Creator Framework 3.5.0 Installation and Administration Guide SC27-4202-00 Table of Contents | 3 Contents Preface ........................................................................................................... 7 Supported features ....................................................................................................... 7 Websites ...................................................................................................................... 7 Getting information, help, and service ........................................................................ 7 Before you call ............................................................................................................ 8 Using the documentation ............................................................................................. 8 Hardware service and support ..................................................................................... 8 Firmware updates ........................................................................................................ 9 How to send your comments ....................................................................................... 9 Snap Creator overview .............................................................................. 11 Architecture of Snap Creator ..................................................................................... 11 New features of Snap Creator ................................................................... 13 Security features of Snap Creator ............................................................ 15 Snap Creator Integration .......................................................................... 19 Snap Creator Policies ................................................................................. 21 What Snap Creator Agent is ..................................................................... 23 Snap Creator Agent Multithreading ........................................................ 25 Preparing to install Snap Creator ............................................................. 27 Downloading Snap Creator software ........................................................................ 27 Creating a Data ONTAP user .................................................................................... 27 Installing Java on Snap Creator Server ..................................................................... 28 Pre-installation steps for Domino plug-in ................................................................. 28 Linux/Solaris/AIX specific settings .............................................................. 28 Pre-installation steps for Domino plug-in on Windows ................................ 29 Installing Snap Creator on Windows ....................................................... 31 Installing Snap Creator on UNIX ............................................................. 33 Installing Snap Creator Server .................................................................................. 33 Installing Snap Creator Agent ................................................................................... 34 Uninstalling Snap Creator from Windows .............................................. 37 Information required to configure Snap Creator ................................... 39 Oracle plug-in ............................................................................................................ 43 MySQL plug-in ......................................................................................................... 44 4 | Snap Creator 3.5.0 Installation and Administration Guide DB2 plug-in ............................................................................................................... 44 VMware (VIBE) plug-in ........................................................................................... 45 vCloud vApp backup and restore using VMware plug-in ............................. 47 VM backup and restore using VMware plug-in ............................................ 48 Sybase plug-in ........................................................................................................... 48 MaxDB plug-in ......................................................................................................... 51 Lotus Domino plug-in ............................................................................................... 53 SnapManager for Microsoft Exchange plug-in ......................................................... 55 SnapManager for Microsoft SQL Server plug-in ...................................................... 56 Archive log plug-in ................................................................................................... 57 Configuring Snap Creator Server ............................................................. 59 Creating a configuration file using CLI .................................................................... 59 Creating a configuration file using GUI .................................................................... 59 Referencing ............................................................................................................... 60 Snap Creator Agent configuration ........................................................... 87 Snap Creator Backup process ................................................................... 89 List of commands ...................................................................................................... 89 Running Snap Creator Server using CLI ................................................ 91 Running Snap Creator Agent using CLI ............................................... 101 Running Snap Creator using GUI .......................................................... 103 Creating a schedule ................................................................................................. 103 Creating multiple users ............................................................................................ 104 Job monitoring ......................................................................................................... 105 Viewing data and log details ................................................................................... 105 Performing restore using Snap Creator ................................................. 107 Performing Volume restore ..................................................................................... 107 Performing Single file restore ................................................................................. 108 Performing VMware restore .................................................................................... 108 Performing restore with Domino plug-in ................................................................ 109 Performing Volume restore for Domino using CLI .................................... 110 Performing Volume restore for Domino using GUI ................................... 111 Performing Single file restore for Domino using CLI ................................ 111 Performing Single file restore for Domino using GUI ................................ 113 Using the Plug-in Framework to create custom plug-ins ..................... 115 Troubleshooting Snap Creator issues ..................................................... 117 Logs ......................................................................................................................... 117 Table of Contents | 5 Troubleshooting Snap Creator GUI error ................................................................ 119 Troubleshooting network issues .............................................................................. 120 Error messages ........................................................................................................ 121 Snap Creator examples ............................................................................ 191 Copyright and trademark information .................................................. 197 Trademark information ........................................................................... 198 6 | Snap Creator 3.5.0 Installation and Administration Guide 7 Preface Supported features IBM System Storage N series storage systems are driven by NetApp Data ONTAP software. Some features described in the product software documentation are neither offered nor supported by IBM. Please contact your local IBM representative or reseller for further details. Information about supported features can also be found on the N series support website (accessed and navigated as described in Websites on page 7). Websites IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. The following web pages provide N series information: • A listing of currently available N series products and features can be found at the following web page: www.ibm.com/storage/nas/ • The IBM System Storage N series support website requires users to register in order to obtain access to N series support content on the web. To understand how the N series support web content is organized and navigated, and to access the N series support website, refer to the following publicly accessible web page: www.ibm.com/storage/support/nseries/ This web page also provides links to AutoSupport information as well as other important N series product resources. • IBM System Storage N series products attach to a variety of servers and operating
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