2017 U.S. CORPORATE OVERVIEW TABLE OF CONTENTS
COMMERCIAL PRODUCTS 8 CONSUMER PRODUCTS 32 Environmental...... 9 Fine Art & Specie...... 33 Fine Art & Specie...... 10-11 Personal Lines...... 34 Healthcare...... 12-13 Private Client Group...... 35 Kidnap & Ransom...... 14 Yachts...... 36 Marine Reinsurance...... 15 Political Risk...... 16-17 Product Recall...... 18-19 Professional Lines...... 20-21 Programs...... 22-23 INDUSTRY PRACTICE GROUPS...... 37 Property...... 24-25 Construction...... 38 Representations & Warranties...... 26-27 Energy...... 39 Specialty Casualty...... 28-29 Financial Institutions...... 40 Surety...... 30 Healthcare...... 41 War & Terrorism...... 31 Real Estate...... 42 3 WE BUILT OUR COMPANY FOR TOMORROW. THAT’S WHY OUR CLIENTS ARE PREPARED TODAY. Ironshore was founded on the principle that it’s just as important to anticipate change as it is to protect our clients from the risks that result from it. That’s why we designed our company to be different. Our client service model provides access to senior leadership who take the time to understand your business, have the freedom to move quickly and are accountable for every decision they make. It’s no wonder that more than half of the Forbes Global 500 trust us for protection.
The Ironshore group of insurance companies is rated A (Excellent) by A.M. Best with a Financial Size Category of Class XIV. Our Pembroke Syndicate 4000 operates within Lloyd’s where the market rating is A (Excellent) by A.M. Best, AA- (Very Strong) from Fitch and A+ (Strong) from Standard & Poor’s. A.M. Best also recognized us as a top 10 surplus lines carrier in the United States.
Ironshore provides broker-sourced specialty commercial property and casualty coverage for global risks located throughout the world, with a local presence operating in 34 offices in Australia, Bermuda, Canada, China, Germany, Hong Kong, Ireland, Japan, the Netherlands, Singapore, Switzerland, the United Arab Emirates, the United Kingdom and the United States. Ironshore also has the capability to write business throughout Latin America and the Caribbean.
Fact is, Ironshore has grown every year since our inception. We’ve developed a reputation for addressing unique risks across industries with customized, innovative solutions. Our philosophy has been to provide our clients with access to experience, so our senior level management works with all our broker-partners on a day-to-day basis. Rest assured, no matter how much we grow, Ironshore’s approach to your business will be just as relentless and hands-on as the day we started.
4 Our clients are experiencing fundamental changes. Quite frankly, we welcome change and the opportunity to help our clients adjust to it. At Ironshore, our client service paradigm is designed to be accessible. We tore down the walls between business units so our leaders could share information and ideas easily. At our core, Ironshore is a culture. of collaboration.
Our global business unit leaders meet regularly to discuss new government regulations, industry trends and market conditions. By sharing information along with input from clients and brokers, our leadership team is better equipped to develop new product ideas across our diverse product lines. Understanding the regulatory environment and challenges affecting our clients is critical to the future of their growth and, ultimately, ours. This proactive philosophy has solidified our position as a leading innovator in the marketplace. In fact, we’ve developed a reputation for addressing the industry’s most complex risks. It’s no wonder Advisen has named us a top industry innovator seven years in a row.
Our integrated approach minimizes our clients’ overall time investment and ensures a seamless transition throughout the process, from initial policy review to final agreement. It’s why a great deal of our business comes from long-term partners in the insurance brokerage community. Ironshore’s entrepreneurial approach and commitment to service is unique in our industry. But then again, so is our astounding growth. Even as we continue to expand globally, our leadership team remains just as nimble and responsive as the day we first opened our doors.
5 CLAIMS SERVICES At Ironshore, we have an integrated approach to claims. In fact, we include our in-house claims team in the underwriting process. Ultimately, the people who are responsible for the quality of our policies are also responsible for policy service and support, particularly in the event of a claim. While this seamless service model seems fairly obvious, it’s unique within the industry.
When it comes to settling a claim, we have an in-depth understanding and. expeditious approach to claims management that enables a fair process resolution. We collect feedback through regular surveys from clients on Ironshore’s services and we know that 90% of survey respondents report they’ve had a positive experience with our claims service. Our surveying method enables us to make certain that we stand true to our promise and deliver on our pledge of service.
After all, isn’t that why you buy insurance in the first place?
6 COMMERCIAL PRODUCTS Ironshore has built an integrated product line addressing the myriad risks that confront our commercial clients on a daily basis. We are considered an innovative leader in the specialty casualty industry, and our senior leadership is constantly evolving our customized solutions to best protect our clients in the following classes: • Environmental • Professional Lines • Fine Art & Specie • Programs • Healthcare • Property • Kidnap & Ransom • Representations & Warranties • Marine Reinsurance • Specialty Casualty • Political Risk • Surety • Product Recall • War & Terrorism Our in-depth experience and nimble structure enables us to adapt to and. anticipate the unprecedented pace of change in commercial insurance today and provide our clients with the best possible protection.
7 COMMERCIAL PRODUCTS
PRODUCTS
• Contractors Environmental Legal Liability (CELL)
• Environmental Protection Insurance Coverage Package (EPIC PAC) • Excess Coverage
• Site Pollution Incident Legal Liability Select (SPILLS):
• Education
• Healthcare ENVIRONMENTAL • Hospitality • Oil & Gas
• Real Estate
8 COMMERCIAL PRODUCTS
FINE ART & SPECIE
9 PRODUCTS
• Fine Art Risks
• Specie Risks
• Classic Cars & Motorsport
• Musical Instruments
• High Net Worth Individuals/Families
• Private Jewelry Collections
• Mining Risks
• Diamond Processing
10 COMMERCIAL PRODUCTS
HEALTHCARE
11 PRODUCTS
• Accountable Care Organization (ACO) Liability • Integrated Delivery Organization (IDO) Liability
• Adverse Health Survey Reimbursement • IronMed®
• Benefit Plan Sponsor Liability Coverage • Long Term Care Professional Liability
• BlisCare Complication Insurance • Managed Care Errors & Omissions Liability
• Clinical Trials Coverage • Medicare Reporting and Secondary Payer Act Liability
• Custom Accounts & Asset Protection Solutions • Medicare Set-Aside Liability
• Employer Stop Loss • Miscellaneous Medical Facilities Professional Liability
• Federally Qualified Health Centers Professional Liability • Pharmaceutical Products & Medical Devices
• Healthcare Regulatory Liability • Physicians and Surgeons Professional Liability
• HMO Reinsurance • Provider Excess Insurance
• Hospital Professional Liability • Representations and Warranties Liability
12 COMMERCIAL PRODUCTS
PRODUCTS
• Corporate Kidnap & Ransom
• Education Abroad
• Private Kidnap & Ransom
KIDNAP & RANSOM
13 COMMERCIAL PRODUCTS
PRODUCTS
• Quota Share and Excess of Loss Coverage
MARINE CLASSES COVERED
• Commercial Hull & Machinery • Pleasure Craft Hull & Machinery • Hull & Machinery Associated Protection & Indemnity / Third Party Liability MARINE • Marina Operators Legal Liability • Terminal Operators Legal Liability REINSURANCE • Ship Repairers Liability • Stevedores Liability • Other Marine Legal Liability • Marine Cargo • Cargo Transit & Storage • Offshore Energy • Inland Marine • Marine Programs 14 COMMERCIAL PRODUCTS
POLITICAL RISK
15 ® PRODUCTS
• Confiscation, Expropriation, Nationalization & Deprivation (CEND)
• Currency Inconvertibility & Non-Transfer Risk (CI)
• Failure-to-pay Insurance (Trade Credit)
• War and Political Violence Insurance
16 COMMERCIAL PRODUCTS
PRODUCTS
First Party Coverage • Pre-recall Expenses • Recall Expenses • Incident Response Costs for Retained Consultant on a 24/7 Basis • Recalled or Destroyed Product Value Including Packaging • Increased Cost of Working • Media Communications PRODUCT • Additional Crisis Consultant Costs • 12 Months Loss of Gross Income RECALL • Rehabilitation Expenses Including Promotional Costs • Government Recall (Additional Coverage Available) • Adverse Publicity (Additional Coverage Available)
17 Third –Party Coverage • Third-Party Recall Expenses • Customer Loss of Gross Income (Additional Coverage Available) • Retailers’ Expenses (Additional Coverage Available) • Customer Loss of Profits (Additional Coverage Available)
18 COMMERCIAL PRODUCTS
PRODUCTS
Directors & Officers • AdviserGuard® • D&O Non-Profit • D&O Private • D&O Public • Employment Practices • Excess PROFESSIONAL • Fidelity and Crime LINES • Fiduciary Liability • Kidnap & Ransom • Private Equity - General Partnership Liability Insurance • Public Officials • Side-A • Transactional Liability
19 Errors & Omissions • Architects and Engineers Liability • Enterprise PrivaProtector 9.0® - Cyber Insurance • Excess • Lawyers Professional Liability • Miscellaneous Professional Liability • TechDefender® - MPL, Cyber, Tech E&O and Media
20 COMMERCIAL PRODUCTS
PROGRAMS
21 PRODUCTS
Program Types (including but not limited to) • Ammunition Manufacturing • Fire Suppression/Sprinkler Contractors • Physicians & Surgeons • Antique & Collectible Automobiles • Group Excess Liability (Personal Umbrella) • Post-Surgical for Bariatric & Plastic Surgeons • Commercial Contractors • High Value Homeowners • Private Art Collections • Commercial Hull • High Value Musical Instruments • Protection & Indemnity • Concrete Pumpers • Hospitality & Leisure • Roofing Specialty Contractors • Crane & Rigging • Hotels, Resorts & Casinos • Shoot Sports Industry • Excess Flood Coverage • Lessors’ Risk/Real Estate Exposures • Small Commercial Watercraft • Fine Art • Museums • Small Personal Watercraft • Firearms Manufacturing • Ocean Cargo on Recreational • Wall & Ceiling Installers/Contractors
22 COMMERCIAL PRODUCTS
PROPERTY
23 PRODUCTS
• Builders Risk Property
• Energy
• General Property
• Personal Lines - High Value Homeowners
24 COMMERCIAL PRODUCTS
REPRESENTATIONS & WARRANTIES
25 PRODUCTS
• Buy-Side • Healthcare Targets
• Sell-Side • Extended Survival Periods
• Cross-Border Transactions • Midsize and Large Targets, including:
• General and Fundamental Representations: • Manufacturing and Distribution
• Environmental • Professional Services
• Tax • Consumer Products
• Intellectual Property • Technology
• Compliance • Food and Hospitality
• Financial Statements • Transportation and Logistics
26 COMMERCIAL PRODUCTS
PRODUCTS
• General Liability
• Casualty Buffers
• Lead Umbrella
• Excess Liability
SPECIALTY CASUALTY
27 INDUSTRY SPECIALTIES
• General Casualty
• Construction
• Energy
• Public Entities (Including Higher Education & Religious Institutions)
• Transportation
• Designers & Contractors Professional Liability
28 COMMERCIAL PRODUCTS
PRODUCTS
Bond Types • Bid • Commercial • Environmental • Federal • Performance/Payment SURETY
29 COMMERCIAL PRODUCTS
PRODUCTS
• Casualty
• Energy
• Property
• Active Shooter
• Crisis Management Response WAR & • Builders Risk TERRORISM
30 AT IRONSHORE, THE PEOPLE WHO MAKE THE PROMISES KEEP THE PROMISES
31 CONSUMER PRODUCTS Ironshore has built a comprehensive and flexible insurance program designed to meet the complex needs of high net worth individuals and families. Our portfolio approach simplifies the process by insuring your home, valuables and umbrella on one policy. This not only saves time, but reduces coverage gaps and eliminates costly coverage duplications. Classes include: • Fine Art & Specie • Personal Lines • Private Client Group • Yachts
Backed by Ironshore’s excellent financial strength and experienced leadership, our Private Insurance Portfolio is one of the premier insurance solutions in the market today.
32 CONSUMER PRODUCTS
PRODUCTS
• Fine Art Risks
• Specie Risks
• Classic Cars & Motorsport
• Musical Instruments
• High Net Worth Individuals/Families FINE ART • Private Jewelry Collections & SPECIE
33 CONSUMER PRODUCTS
PRODUCTS
HIGH VALUE HOMEOWNERS • Coverage for properties valued in excess of $1M
• Primary & Secondary Homes Including Coastal Locations
• Flood (Primary/Excess)
• Equipment Breakdown/Service Line Coverage
• Home & Family Security PERSONAL LINES • Builders Risk • Fine Art
• Jewelry Collections
• Scheduled Personal Property
• Personal Liability Protection
• Watercraft
34 CONSUMER PRODUCTS
PRODUCTS
• Comprehensive coverage for properties valued in excess of $1M (Dwelling), $400K (Condo/Co-Ops) and $250K (Renters)
• Flood (Primary & Excess)
• Equipment Breakdown/ Service Line Coverage
• Home & Family Security
• Builders Risk PRIVATE CLIENT • Fine Art • Jewelry Collections
GROUP • Scheduled Personal Property
• Personal Liability Protection
• Primary and Secondary Locations
• Watercraft
35 CONSUMER PRODUCTS
PRODUCTS
Luxury Yacht Coverage • Custom and Semi-Custom Sport Fishing Boats • Luxury and Mega Yachts • Luxury Sailboats • Trawlers
Coverage Includes YACHTS • Federal Longshore and Harbor Workers’ Compensation Act (USL&H) • Hull/Machinery • Liability (P&I) including Jones Act Coverage for Paid Crew • Medical Payments • Personal Property • Pollution and Marine Environmental Damage • Uninsured Boaters
36 INDUSTRY PRACTICE GROUPS Ironshore created our Industry Practice Groups to proactively address emerging risk and drive innovation across product lines. Our team is comprised of experienced leaders from various underwriting units who meet regularly to share information and ideas so we can provide our broker-partners and their clients with strategic insights across industry classes including: • Construction • Healthcare • Energy • Real Estate • Financial Institutions
This commitment reflects Ironshore’s focus on developing the most advanced solutions to address evolving risk in today’s fast-paced business climate.
37 INDUSTRY PRACTICE GROUPS
PRODUCTS
• Architects and Engineers Liability
• Builders Risk
• Designers & Construction Professional Liability
• Environmental: Contractors Environmental Legal Liability (CELL)
• Project Cargo and Marine Delay in Start Up
• Specialty Casualty Construction CONSTRUCTION • Surety • Terrorism & Sabotage
38 INDUSTRY PRACTICE GROUPS
PRODUCTS
• Casualty
• Environmental
• Offshore Energy
• Political Risk
• Professional Liability
• US Property/International Property ENERGY • Surety • War & Terrorism
39 INDUSTRY PRACTICE GROUPS
PRODUCTS
• Casualty • Crime • Cyber • Directors and Officers Liability • Employment Practices Liability • Environmental Liability FINANCIAL • Fiduciary Liability • Fine Art, Specie & Vault Risk INSTITUTIONS • Mergers & Acquisitions Insurance • Operational Risk Solutions • Personal Accident • Political Risk/Trade Credit • Professional Indemnity • Property
• Terrorism 40 INDUSTRY PRACTICE GROUPS
PRODUCTS
• Designers & Construction Professional Liability
• Enterprise PrivaProtector 9.0®- Network Security and Privacy Insurance
• General Commercial Property
• Healthcare Regulatory Liability
• Professional Lines
• Site Pollution Incident Legal Liability Select (SPILLS) Healthcare HEALTHCARE • Terrorism
41 INDUSTRY PRACTICE GROUPS
PRODUCTS
• Architects & Engineers Liability
• Casualty
• Environmental Site Pollution Incident Legal Liability Select (SPILLS)
• Professional Lines
• Property REAL ESTATE • Terrorism & Sabotage
42 U.S. REGIONAL EXECUTIVES
ATLANTA CHARLOTTE CLEVELAND DALLAS HOUSTON Scott Fitzmaurice Jennifer Hicswa Gretchen Dutko Ben Johnson Ron Gleason Regional Executive Branch Executive Branch Executive Regional Executive Regional Executive Six Concourse Parkway, Suite 1575 Charlotte Plaza 1111 Superior Avenue East, Suite 1330 1700 Pacific Avenue, Suite 1850 One Riverway, Suite 1025 Atlanta, GA 30328 201 South College Street, Suite 1565 Cleveland, OH 44114 Dallas, TX 75201 Houston, TX 77056 Tel: 404 845 7547 Charlotte, NC 28244 Tel: 216 242 0091 Tel: 469 248 4329 Tel: 713 343 8956 [email protected] Tel: 704 247 2412 [email protected] [email protected] [email protected] Main Number: 404 845 7540 [email protected] Main Number: 216 242 0091 Main Number: 469 248 4333 Main Number: 713 343 8990 Main Number: 704 247 2400 BOSTON CONNECTICUT DENVER LOS ANGELES Eugene McDonough CHICAGO 175 Powder Forest Drive Christian Haucke Adam Witten Regional Executive Christopher Johnston Weatogue, CT 06089 Branch Executive Regional Executive 75 Federal Street, Suite 500. Regional Executive 5105 DTC Parkway, Suite 312 600 Wilshire Boulevard, Suite 1600 Main Number: 860 408 7800 Boston, MA 02110 300 South Wacker Drive, 7th Floor Greenwood Village, CO 80111 Los Angeles, CA 90017 Tel: 617 502 5360 Chicago, IL 60606 Tel: 303 802 8868 Tel: 213 416 2320. [email protected] Tel: 312 496 7508 [email protected] [email protected] Main Number: 617 391 5680 [email protected] Main Number: 303 802 8872 Main Number: 213 416 2300 Main Number: 312 237 3480
43 MIAMI PHILADELPHIA SEATTLE HEAD OF REGIONAL DISTRIBUTION Daniel Klask Kevin Fee Daniel Sonon Joe Boren Branch Executive Regional Executive Branch Executive EVP of Ironshore Insurance Services, LLC 1001 Brickell Bay Drive, Suite 2208 50 South 16th Street, Suite 3410 617 NW 40th Street and President of U.S. Field Operations Miami, FL 33131 Philadelphia, PA 19102 Seattle, WA 98107 28 Liberty Street, 4th Floor Tel: 786 216 1220 Tel: 267 443 2875 Tel: 646 826 4936 New York, NY 10005 [email protected] [email protected] [email protected] Tel: 646 826 6775 joe.boren ironshore.com Main Number: 786 216 1200 Main Number: 267 443 2880 Main Number: 646 826 6600 @ Main Number: 646 826 6600
NEW ORLEANS PITTSBURGH ST. LOUIS IRONSHORE RISK AGENCY Vanessa Phillips Emily Merola Tara Houvenagle NATIONAL WHOLESALE DISTRIBUTION Branch Executive Branch Executive Branch Executive 400 Poydras Street, Suite 2325 PO Box 6303 101 South Hanley, Suite 750. BOSTON New Orleans, LA 70130 Pittsburgh, PA 15212 St. Louis, MO 63105 75 Federal Street, Suite 500. Tel: 504 335 2118 Tel: 412 660 2833 Tel: 314 898 0595 Boston, MA 02110 [email protected] [email protected] [email protected] Main Number: 617 391 5680 Main Number: 504 335 2100 Main Number: 646 826 6600 Main Number: 314 898 0585 Steve Harvey Branch Executive Wholesale Property & Casualty NEW YORK SAN FRANCISCO TAMPA Tel: 617 391 6558 Aileen Marchese Andrew Stephens James Bishop [email protected] Regional Executive Branch Executive Product Line Manager 28 Liberty Street, 3rd Floor Three Embarcadero Center, Suite 1480 970 Lake Carillon Drive, Suite 300 New York, NY 10005 San Francisco, CA 94111 St. Petersburg, FL 33716 Tel: 646 826 4858 Tel: 415 291 2726 Tel: 727 290 2601 [email protected] [email protected] [email protected] Main Number: 646 826 6600 Main Number: 415 291 2700 Main Number: 646 826 6600 44 OUR COMPANY IS DESIGNED FOR CHANGE. THAT’S WHY WE CAN HELP OUR CLIENTS ADAPT TO IT. - Kevin H. Kelley . CEO, Ironshore Inc. When considering a long-term insurance partner for your business, please call 1-877-476-6411, visit www.ironshore.com or email [email protected]
The information contained herein is for general informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any product or service. Any description set forth herein does not include all policy terms, conditions and exclusions. Bound insurance policies, rather than summaries thereof, govern. Not all insurance coverages or products are available in all states or regions and policy terms may vary based on individual state or region requirements. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.
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