2017 U.S. CORPORATE OVERVIEW TABLE OF CONTENTS COMMERCIAL PRODUCTS 8 CONSUMER PRODUCTS 32 Environmental......................................................................................................9 Fine.Art.&.Specie............................................................................................33 Fine.Art.&.Specie.........................................................................................10-11. Personal.Lines...................................................................................................34 Healthcare......................................................................................................12-13. Private.Client.Group.....................................................................................35. Kidnap.&.Ransom.............................................................................................14 Yachts....................................................................................................................36 Marine.Reinsurance.........................................................................................15 Political.Risk....................................................................................................16-17 Product.Recall..............................................................................................18-19. Professional.Lines.....................................................................................20-21. .Programs.....................................................................................................22-23 INDUSTRY PRACTICE GROUPS ..............37 Property.......................................................................................................24-25 Construction......................................................................................................38 Representations.&.Warranties...........................................................26-27. Energy...................................................................................................................39. Specialty.Casualty...................................................................................28-29. Financial.Institutions...................................................................................... 40 Surety.....................................................................................................................30 Healthcare............................................................................................................41 War.&.Terrorism...............................................................................................31 Real.Estate...........................................................................................................42 3 WE.BUILT.OUR.COMPANY.FOR.TOMORROW.. THAT’S WHY OUR CLIENTS ARE PREPARED TODAY. Ironshore.was.founded.on.the.principle.that.it’s.just.as.important.to.anticipate.change.as.it.is.to.protect.our.clients.from.the.risks.that.result.from.it.. That’s.why.we.designed.our.company.to.be.different..Our.client.service.model.provides.access.to.senior.leadership.who.take.the.time.to.understand. your.business,.have.the.freedom.to.move.quickly.and.are.accountable.for.every.decision.they.make..It’s.no.wonder.that.more.than.half.of.the.Forbes. Global.500.trust.us.for.protection. The.Ironshore.group.of.insurance.companies.is.rated.A.(Excellent).by.A.M..Best.with.a.Financial.Size.Category.of.Class.XIV..Our.Pembroke. Syndicate.4000.operates.within.Lloyd’s.where.the.market.rating.is.A.(Excellent).by.A.M..Best,.AA-.(Very.Strong).from.Fitch.and.A+.(Strong). from.Standard.&.Poor’s..A.M..Best.also.recognized.us.as.a.top.10.surplus.lines.carrier.in.the.United.States. Ironshore.provides.broker-sourced.specialty.commercial.property.and.casualty.coverage.for.global.risks.located.throughout.the.world,.with.a. local.presence.operating.in.34.offices.in.Australia,.Bermuda,.Canada,.China,.Germany,.Hong.Kong,.Ireland,.Japan,.the.Netherlands,.Singapore,. Switzerland,.the.United.Arab.Emirates,.the.United.Kingdom.and.the.United.States..Ironshore.also.has.the.capability.to.write.business.throughout. Latin.America.and.the.Caribbean. Fact.is,.Ironshore.has.grown.every.year.since.our.inception..We’ve.developed.a.reputation.for.addressing.unique.risks.across.industries.with. customized,.innovative.solutions..Our.philosophy.has.been.to.provide.our.clients.with.access.to.experience,.so.our.senior.level.management.works. with.all.our.broker-partners.on.a.day-to-day.basis..Rest.assured,.no.matter.how.much.we.grow,.Ironshore’s.approach.to.your.business.will.be.just.as. relentless.and.hands-on.as.the.day.we.started. 4 Our clients are experiencing fundamental changes. Quite frankly, we welcome change and the opportunity to help our clients adjust to it. .At.Ironshore,.our.client.service. paradigm.is.designed.to.be.accessible..We.tore.down.the.walls.between.business.units.so. our.leaders.could.share.information.and.ideas.easily..At.our.core,.Ironshore.is.a.culture. of.collaboration.. Our.global.business.unit.leaders.meet.regularly.to.discuss.new.government.regulations,. industry.trends.and.market.conditions..By.sharing.information.along.with.input.from.clients. and.brokers,.our.leadership.team.is.better.equipped.to.develop.new.product.ideas.across.our. diverse.product.lines..Understanding.the.regulatory.environment.and.challenges.affecting. our.clients.is.critical.to.the.future.of.their.growth.and,.ultimately,.ours..This.proactive.philosophy. has.solidified.our.position.as.a.leading.innovator.in.the.marketplace..In.fact,.we’ve.developed. a.reputation.for.addressing.the.industry’s.most.complex.risks..It’s.no.wonder.Advisen.has. named.us.a.top.industry.innovator.seven.years.in.a.row. Our.integrated.approach.minimizes.our.clients’.overall.time.investment.and.ensures.a.seamless. transition.throughout.the.process,.from.initial.policy.review.to.final.agreement..It’s.why.a.great. deal.of.our.business.comes.from.long-term.partners.in.the.insurance.brokerage.community.. Ironshore’s.entrepreneurial.approach.and.commitment.to.service.is.unique.in.our.industry.. But.then.again,.so.is.our.astounding.growth..Even.as.we.continue.to.expand.globally,.our. leadership.team.remains.just.as.nimble.and.responsive.as.the.day.we.first.opened.our.doors. 5 CLAIMS SERVICES At Ironshore, we have an integrated approach to claims. In.fact,.we.include. our.in-house.claims.team.in.the.underwriting.process..Ultimately,.the.people. who.are.responsible.for.the.quality.of.our.policies.are.also.responsible.for. policy.service.and.support,.particularly.in.the.event.of.a.claim..While.this. seamless.service.model.seems.fairly.obvious,.it’s.unique.within.the.industry. When.it.comes.to.settling.a.claim,.we.have.an.in-depth.understanding.and. expeditious.approach.to.claims.management.that.enables.a.fair.process. resolution..We.collect.feedback.through.regular.surveys.from.clients.on. Ironshore’s.services.and.we.know.that.90%.of.survey.respondents.report. they’ve.had.a.positive.experience.with.our.claims.service..Our.surveying. method.enables.us.to.make.certain.that.we.stand.true.to.our.promise.and. deliver.on.our.pledge.of.service.. After.all,.isn’t.that.why.you.buy.insurance.in.the.first.place? 6 COMMERCIAL PRODUCTS Ironshore has built an integrated product line addressing the myriad risks that confront our commercial clients on a daily basis. We.are.considered. an.innovative.leader.in.the.specialty.casualty.industry,.and.our.senior. leadership.is.constantly.evolving.our.customized.solutions.to.best.protect. our.clients.in.the.following.classes: •..Environmental •..Professional.Lines •..Fine.Art.&.Specie •..Programs •..Healthcare •..Property •..Kidnap.&.Ransom •..Representations.&.Warranties •..Marine.Reinsurance. •..Specialty.Casualty •..Political.Risk •..Surety •..Product.Recall •..War.&.Terrorism Our.in-depth.experience.and.nimble.structure.enables.us.to.adapt.to.and. anticipate.the.unprecedented.pace.of.change.in.commercial.insurance.today. and.provide.our.clients.with.the.best.possible.protection.. 7 COMMERCIAL PRODUCTS PRODUCTS •. Contractors.Environmental.Legal.Liability.(CELL) •. Environmental.Protection.Insurance.Coverage.Package.(EPIC.PAC) •. Excess.Coverage •. Site.Pollution.Incident.Legal.Liability.Select.(SPILLS): •. Education •. Healthcare ENVIRONMENTAL •. Hospitality •. Oil.&.Gas •. Real.Estate 8 COMMERCIAL PRODUCTS FINE ART & SPECIE 9 PRODUCTS •. Fine.Art.Risks •. Specie.Risks •. Classic.Cars.&.Motorsport •. Musical.Instruments •. High.Net.Worth.Individuals/Families •. Private.Jewelry.Collections •. Mining.Risks •. Diamond.Processing 10 COMMERCIAL PRODUCTS HEALTHCARE 11 PRODUCTS •. Accountable.Care.Organization.(ACO).Liability •. Integrated.Delivery.Organization.(IDO).Liability •. Adverse.Health.Survey.Reimbursement •. IronMed® •. Benefit.Plan.Sponsor.Liability.Coverage •. Long.Term.Care.Professional.Liability •. BlisCare.Complication.Insurance •. Managed.Care.Errors.&.Omissions.Liability •. Clinical.Trials.Coverage •. Medicare.Reporting.and.Secondary.Payer.Act.Liability •. Custom.Accounts.&.Asset.Protection.Solutions •. Medicare.Set-Aside.Liability •. Employer.Stop.Loss •. Miscellaneous.Medical.Facilities.Professional.Liability. •. Federally.Qualified.Health.Centers.Professional.Liability •. Pharmaceutical.Products.&.Medical.Devices. •. Healthcare.Regulatory.Liability •. Physicians.and.Surgeons.Professional.Liability •. HMO.Reinsurance. •. Provider.Excess.Insurance •. Hospital.Professional.Liability •. Representations.and.Warranties.Liability 12 COMMERCIAL PRODUCTS PRODUCTS