Functional Skills Maths- Entry Level 2 up to Level 2

DEVELOPING SKILLS IN HEALTH AND SOCIAL CARE

Course Brochure - June 2021 Contents

• Introduction

• Courses

• Eligibility criteria

• What's in it for you?

• Functional Skills

• Level 1

• Level 2 units

• Level 4 Aspiring Mangers

• Delivery Partners

• Project roadmap

• Mentoring

• Privacy notice to participants Introduction

The developing skills in health and social care (DSHSC) project, provides fully funded qualifications to staff working in the adult health and social care sector across Norfolk and Suffolk.

The project is led by Norfolk and Suffolk County Councils, working with a range of local colleges, training providers, and other partners.

The aim of the project is to empower people working in the sector to develop new skills. This will enable them to continue providing high-quality care to local people.

We are working with adult health and social care providers to identify the best way to involve their staff.

For more information about fully funded training opportunities in both Norfolk and Suffolk, please visit www.norfolk.gov.uk/developingskills

The DSHSC project is part-funded through the European Social Fund. Courses

The project is funding a range of specific qualifications, provided by local partners:

• Functional Skills in Maths, English and ICT • Level 1 course to embed the Care Certificate • Level 1 course in strengths based and person-centred approaches • Level 2 units in Dementia, End of Life Care, Mental Health, Learning Disabilities and Autism. • Bespoke Level 4 Aspiring Manager Programme.

Please note individual partners may only deliver a selection of these courses.

The training qualifications will take approximately 20-50 hours to complete and can be completed flexibly. All learners will have access to 1:1 mentoring and support.

All training and mentoring will take place in line with ongoing social distancing measures. Due to COVID-19, we are anticipating that most project activity will be delivered remotely until further notice. Eligibility criteria

To be eligible, individuals must:

• Be legally entitled to live and work in the UK • Live in Norfolk or Suffolk and be employed by an organisation that provides health and / or social care services for adults in Norfolk or Suffolk.

We are able to support people who are self-employed within the context of State Aid law.

The health and social care sector is very complex, with many varied roles. If you are unsure whether you are eligible for funding, you should contact the DSHSC team.

The project cannot fund training that is considered mandatory or should other- wise be provided by an employer.

Individuals who are already receiving funded training should notify a member of the DSHSC team to discuss this in more detail. What’s in it for you?

• All courses are fully funded, meaning nothing to pay for you or your employer • All courses lead to accredited units, meaning they are more sought after by employers than an e-learning module. • It will improve your access to further and higher education opportunities • Improved chances of career progression. This accredited course can go onto your CV to open up more opportunities for you. • You will gain knowledge and skills to become more confident in your job, which will enable you to continue giving high-quality care. • Greater job satisfaction • IT equipment and basic support can be made available

Alongside our course offer, all employees will have access to one of our Career Progression Mentors who will support you throughout your training, to enable you to complete the course and to discuss your next steps.

The DSHSC project is a unique opportunity to support staff who have been on the frontline during COVID-19.

What’s in it Not only is this training fully funded for staff in the health and social care sector, it is giving staff more skills and knowledge to continue doing the for your job they love, enabling them to give better care. Staff will feel more confident in their roles which employer? will improve job satisfaction and in turn will help with job retention.

All of this together will show a much more positive image of the health and social care sector. Courses Functional Skills

Functional skills are an alternative option to GSCEs allowing learners to develop and progress in both their lives and career.

Functional Skills Maths- Entry Level 2 up to Level 2

Functional Maths is based around real-life situations that you might encounter day-to-day or at work.

You will learn to apply number and practical mathematical skills to your personal life, work life and any vocational course. You will learn to use numbers confidently and to apply number skills to a variety of situations and solve problems.

You will focus on building practical skills such as problem solving, handling information and data, calculating ratios, averages and areas of shapes and space.

Courses delivered by: Norfolk County Council Adult Learning (City & Guilds), West Suffolk College (Pearson Edexcel), East Coast College (Gateway). Please note not all levels are delivered by each partner.

Functional Skills English- Entry Level 2 up to Level 2

Functional English is based around real-life situations that you might encounter day-to-day or at work.

Focusing on developing everyday practical skills such as letter writing, report writing, the use of formal and informal language and reading techniques. You will also take part in talks and discussions, helping you to build confidence in communicating effectively.

English for speakers of other languages (ESOL)

ESOL (English for Speakers of Other Languages) qualifications are designed to help learners to develop English skills and build confidence in using English in everyday life, education and employment.

Course delivered by: East Coast College (Gateway), West Suffolk College (awarding body tbc).

ICT Functional Skills- Entry Level 2 up to Level 2

Functional ICT is based around real-life situations that you might encounter day-to-day or at work.

You will focus on developing everyday practical skills in ICT to enable you to work confidently, safely and independently. Learning how to effectively find and select information, develop documents, manage data and complete tasks using appropriate software.

Digital Skills for the workforce

You will gain the digital skills to handle information, create and edit digital content, use online communication modes, work safely and responsibly and to identify and solve technical problems.

The Digital Skills for Work qualifications are based on the Essential Digital Skills Framework. The small, single unit qualifications are designed to develop your digital skills within a work related context.

Course delivered by: East Coast College (Gateway).

Level 1

Course to embed the Care Certificate

This course is suitable for new starters or as a refresher for staff who did not have the opportunity to complete the Care Certificate when they started work in the sector. This cover the knowledge aspect for all 15 Standards of the Certificate with the added bonus of achieving a Level 1 qualification at the same time.

This course is the knowledge component only and competence will still need to be signed off by a workplace assessors.

Course delivered by: East Coast College (Gateway) Award in Progression embedding the knowledge elements of the Care Certificate, West Suffolk College (NCFE) Award in preparing to work in Adult Social Care which embeds the Care Certificate.

Introductory awareness of person-centred support in health and social care

The aim of this unit is to develop learner’s awareness and knowledge of person-centred support in health and social care. To understand what is meant by person-centred support and know the importance to individuals of person-centred support in health and social care setting.

By the end of the course, you will be able to: • Define person-centred support • Outline the importance of finding out an individual’s history, needs, wishes, likes and dislikes. • Give examples of how to provide person-centred support when supporting individuals in day-to-day activities. • Outline the benefits to an individual of person-centred support • Give examples of how individuals can be in control of their care needs • Outline how assessing risk can assist person-centred support.

Course delivered by: East Coast College (Gateway). Level 2 units

The aim of the unit is to enable learners to gain knowledge of what dementia is, the different forms of dementia and how others can have an impact on the individual with dementia.

By the end of the unit, you will be able to: • Understand what dementia is Dementia • Understand the key features of the theoretical model of dementia. awareness • Know the most common type of dementia and their causes • Understand the factors relating to an individual’s experience of dementia.

Unit delivered by: City College Norwich (NCFE), West Suffolk College (City & Guilds), Steadfast Training (Highfield), East Coast College (NCFE Cache).

The aim of this unit is to provide an introductory awareness on autistic spectrum conditions. It provides learners with key areas of knowledge and explores important themes such as individuality, communication, behaviour and person-centred support. Introductory awareness of By the end of the unit, you will: • Understand autism, its related condition, and underpinning autistic theories. spectrum • Understand how autism is diagnosed conditions • Understand how autism affects individuals.

Unit delivered by: West Suffolk College (City & Guilds), Steadfast Training (Highfield), East Coast College (NCFE Cache). Level 2 units

This unit covers the principles of supporting individuals with a learning disability to access healthcare. It covers legislation, barriers to and functions of healthcare services, and plans for healthcare.

By the end of the unit, you will be able to: Principles of • Understand legislation, policies and guidance relevant to supporting individuals with a learning disability accessing healthcare. individuals with • Understand the function of different healthcare services that an individual with a learning disability may need to access. a learning • Understand the role of professionals within different healthcare disability to services that an individual with a learning disability may need to access. access • Understand how plans for healthcare and regular health healthcare checks underpin long-term health and well-being for individuals with a learning disability.

Unit delivered by: Steadfast Training (Highfield), West Suffolk College (City & Guilds).

This unit explores the meaning of learning disability and considers issues closely linked with learning disability support. These include an awareness of how the attitudes and beliefs of others affect individuals who have learning disabilities.

This unit introduces themes of inclusion, human rights, advocacy, empowerment, and active participation and also considers the central place of communication in working with individuals who have Understand the learning disabilities. context of supporting By the end of the unit, you will: individuals with • Understand the legislation and policies that support the human rights and inclusion of individuals with learning disabilities. learning • Understand the nature and characteristics of learning disability disabilities • Understand the historical context of learning disability • Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families.

Unit delivered by: West Suffolk College (City & Guilds), East Coast College (NCFE Cache). The purpose of this unit is to assess the learner’s knowledge and understanding when beginning to work in end of life care. This course explores how to respect and meet individual needs in end of life care.

By the end of the unit, you will be able to: Understand how • Know the different perspectives in death and dying to work in end of • Understand the aims, principles, and policies of end of life care • Understand the factors regarding communication in the end of life care life care. • Know how to access the range of support services available to individuals and others.

Unit delivered by: City College Norwich (NCFE), West Suffolk College (City & Guilds), Steadfast Training (Highfield), East Coast College (NCFE Cache).

In this unit learners will understand what is meant by mental health and mental ill-health and its impact. Learners will also look at the legal frameworks that ensure high-quality care is provided.

By the end of the unit, be able to: Understanding • Know what is meant by mental health and mental ill-health • Understand the impact of mental health care becoming more mental health community based. • Understand the social context of mental illness • Understand the legal context of mental illness.

Unit delivered by: East Coast College (NCFE Cache).

The aim of this unit is to enable learners to gain knowledge of what mental health, health ill-health and wellbeing are.

By the end of the unit, you will be able to: • Understand mental health & wellbeing Introduction to • Understand how stigma of mental ill-health affects the experience of individuals. mental health, • Understand the mental health continuum mental ill-health • Understand causes of mental ill-health • Understand the social, personal and economic implications of and wellbeing mental ill-health. • Know ways to promote mental health and prevent mental ill-health.

Unit delivered by: Steadfast Training (Highfield), West Suffolk College (City & Guilds). Level 4 Empowering & Aspiring future managers in adult care

This accredited qualification is ideal for This qualification is suitable for those learners to progress towards completing who are either: the 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) or into further/higher training such Level 5 • Working at a level 3 and aspire to Diplomas for Leadership and Management progress into management. in Adult Care. The qualification also aligns • Working towards or working as to the Management Induction Standards managers (new in post), who wish to and provides learners with the knowledge use this qualification to support with and understanding to be able to move into the Manager Induction Standards. a management role. Course delivered by: City College Norwich (Highfield), West Suffolk College (Highfield), East Coast College (Highfield). Comprising of the following units and learning outcomes:

Team Leadership in Adult Care (Unit 2) Resources Management in Adult Care (Unit 12) • Understand team leadership in adult care • Understand resource management issues • Understand team development in adult care • Understand financial management arrange- • Evaluate values based culture. ments. • Understand human resource issues Regulatory Process in Adult Care (Unit 4) • Understand recruitment and retention issues • Understand the systems and requirements for • Understand how to analyse the impact of the regulation of adult care services including key resource management on service delivery. roles, remits and responsibilities. • Understand the inspection process Manage Self for Leadership in Adult Care (Unit • Evaluate ways to address the outcome and 17) impact of an inspection. • Understand the importance of self awareness • Understand the wider range of regulatory • Understand how to manage own behaviour requirements that apply to the service. • Understand how to manage own workload • Understand own role to champion the vision Supervision and Performance Management in and values of the service. Adult Care (Unit 11) • Understand how to manage own learning and • Understand supervision in adult care including continuing professional development. the key principles of what makes supervision effective. Innovation and Change in Adult Care (Unit 20) • Understand procedures to address perfor- • Understand how a vision for the service mance management issues. supports innovation. • Evaluate the manager’s role in addressing poor • Understand principles of effective change performance and how this relates to organisational management. policy and procedures. • Analyse theories and models of good practice to support change management. • Evaluate the evolving nature of care provision and the role and responsibility of the manager in implementing change in response.

Delivery Partners City College Norwich

• Level 2 Dementia awareness • Level 2 Understand how to work in end of life care • Level 4 Empowering & aspiring future managers in adult care.

[email protected] https://www.ccn.ac.uk/courses/course-types/professional-development/dshsc/

East Coast College

• Entry Level 2 Functional Skills - English, Maths and ICT • Entry Level 3 Functional Skills - English, Maths and ICT • Level 1 Functional Skills & Stepping Stones - English, Maths, ESOL and Digital Skills for the workforce. • Level 1 Progression embedding the elements of the Care Certificate (excluding employer elements). • Level 1 Introductory awareness of person-centred support in health, social care. • Level 2 Functional Skills & Stepping Stones - English, Maths, ESOL and Digital Skills for the workforce. • Level 2 Dementia awareness • Level 2 Understand how to work in end of life care • Level 2 Understanding mental health • Level 2 Understand the context of supporting individuals with learning disabilities. • Level 2 Introductory awareness of autistic spectrum conditions • Level 4 Empowering & aspiring future managers in adult care.

[email protected] www.eastcoast.ac.uk Norfolk County Council Adult Learning

• Level 1 Functional Skills - English, Maths and ICT • Level 2 Functional Skills - English, Maths and ICT [email protected]

Steadfast Training

• Level 2 Dementia awareness • Level 2 Understand how to work in end of life care • Level 2 Introduction to mental health, mental ill-health and wellbeing • Level 2 Introductory awareness of autistic spectrum conditions • Level 2 Principles of supporting individuals with a learning disability to access healthcare.

[email protected]

www.steadfasttraining.co.uk

West Suffolk College

• Level 1 Functional Skills - English, Maths, ICT and ESOL • Level 2 Functional Skills - English, Maths, ICT and ESOL • Level 1 Award in preparing to work in Adult Social Care which embeds the Care Certificate. • Level 2 Introductory awareness of autistic spectrum conditions • Level 2 Dementia awareness • Level 2 Understand how to work in end of life care • Level 2 Introduction to mental health, mental ill-health and wellbeing • Level 2 Understand the context of supporting individuals with learning disabilities. • Level 2 Principles of supporting individuals with a learning disability to access healthcare. • Level 4 Empowering & aspiring future managers in adult care. [email protected] www.wsc.ac.uk/employers/developing-skills-in-health-and-social-care

Mentoring

In addition to the teaching provided by local colleges and training providers, you will be able to work with a Career Progression Mentor to explore your personal and professional goals and to identify any barriers to learning.

The mentoring support will include:

• Study skills support • Further qualifications and learning • Career guidance and progression routes • Professional-specific coaching and mentoring, for example for seeking to progress into the nursing associate, registered nurse, or qualified social worker routes.

Your mentor will remain available to you throughout your learning journey and will support you to complete your qualification and think about your next steps.

Placeholder picture, more information to be added. Privacy notice to participants

We are required to collect, use and share personal data for all participants receiving training under the DSHSC project.

For the purposes of the General Data Protection Regulation (GDPR), the Data Controller for the DSHSC project is the DWP. NCC as an ESF grant beneficiary organisation, is the data processor in respect of information it processes in relation to participants in the DSHCS project. The Delivery Partners listed on the final page are data sub-processors in respect to information processed through the DSHSC project which relates to participants in the operations and projects funded by the ESF. For information about how and why the DWP as Data Controller uses your personal data or to exercise your data protection rights please see DWP’s personal information charter.

The information you provide will be shared with the DWP and used to evaluate this project and to report to the DWP and ESF for monitoring purposes, in line with European Commission regulatory requirements.

A full privacy notice has been developed for the project and will be discussed with all participants as part of the enrolment process. If you are interested in finding out more about a particular qualification offered by one of our training partners, please do contact that partner directly using the contact details provided.

For general information about the DSHSC project, including how to register your interest for a follow up consultation to discuss education and training opportunities in more detail, please visit www.norfolk.gov.uk/developingskills

We look forward to hearing from you!