16 BusinessEast Monthly East Anglian Daily Times Tuesday, April 18, 2017 www.eadt.co.uk

Sector skills report: Health and social care Opportunities in the health and In partnership with County Council, Business East Monthly is running a series of reports aimed at informing young people about the career opportunities that exist in the region and the skills required to make the most of these openings. This month’s report features an overview of the health and social care sector.

Health and social care The Employers Q&A: JOANNA MCCALL, REGISTERED MANAGER, HOME INSTEAD sector overview What specific skills are you What is the current state of looking for? the health and social care We recruit our caregivers for By Louise Whitley at sector in ? their caring natures rather than The current state of health and care experience - it is important Suffolk Brokerage social care I would say is to us that they are caring and challenging, especially over compassionate people. Our this last winter. The demand caregivers are not only the face of The health and social care sector for care services has the company, they are the people is the largest sector by significantly increased over that make a difference in our employment in the region and the the last few years and with a clients’ lives so choosing the right fastest growing. It is likely we society that is living longer, people is very important to us. will see a 33% increase in this demand is only set to Caregivers need to, first and demand for services between now grow. The Government foremost, really want to support and 2030. We are also seeing new announced during the Budget individuals to live independent ways of working to join up the its plan for a green paper on lives. They have to be willing to NHS and social care, meaning social care funding. On the learn how to give quality care, that the number and diversity of other side of this providers they need to be able to roles available in this field is have been dealing with the communicate well and especially expanding. challenges of recruiting have the skills to listen. They Roles ranging from quality staff. They have also need to be friendly, personable occupational therapist and had to work with low levels of and have a dollop of common activities coordinator to care funding from the local sense. manager and social worker all authority. The UK Health Care people living at offer career opportunities in the available. Likewise, when people Association (UKHCA) home. We specialise in the care How do you recruit this sector. think of social care they firstly recommend an hourly rate of and support of those people talent? living with dementia. This sector can be hugely think of supporting the elderly. £16.70, but the local authority in We have recruited through our rewarding for those that work in Although this is a key client group, Ipswich pay well below this own website, job centres, the it. Supporting people to maintain those working in social care also rate. Where are the opportunities EADT, online recruitment their independence and live the support many other groups, such as in your sector? websites and regularly hold open life they choose to live, gives adults with learning disabilities, What work does Home There are definitely events for recruitment. We many the job satisfaction which those with mental health problems Instead do? opportunities to progress in recruit caregivers from all walks had not been fulfilled working in and people at end of life. Home Instead Senior Care is this sector and having the of life, those over the age of 18 other sectors. For those Through our Care Careers part of a global organisation Health and Social Care diploma through to our oldest caregiver considering a career in social Suffolk service we work with the devoted to providing quality structure allows individuals to who is in her 70’s. We take the care it’s important to note that sector to promote social care as a care and is locally owned by study alongside their time to match our caregivers to many skills are transferable and career of choice and bust some of Chris and Susanna Lye. development. My own career our clients, as our clients are all what employers are really looking the myths that are out there. Nationally, Home Instead over the last nine years and different with different interests for are the values people have I Visit www.carecareerssuffolk. Senior Care has 180 locally that of many of my colleagues we need a very diverse workforce. rather than past experience. co.uk or email info@ owned and operated offices who has developed from starting We very much look to progress The perception of this sector carecareerssuffolk. together deliver over 5 million in this sector as a carer - 70% people that have joined us as amongst the general public is co.uk hours of care to over 9,000 of our office team were caregivers through to more senior very narrow - i.e. people tend to clients and employ over 8,000 caregivers before they moved roles via our succession planning think only of care assistant people. Locally we have over into office roles, I think this is initiative. The experience they roles and not the many other 100 employees and over 150 of the benefits of this sector gain out with clients is invaluable opportunities that are clients in the Ipswich, that most managers will have and it helps us identify those that Woodbridge and Felixstowe had hands-on experience with have the right talent for the area. clients. What we need to do as a future. We feel it is our duty to Day to day we provide sector is ensure that as they find the leaders of the future and care, companionship develop they are supported to to nurture their progress from and support for older become great leaders. the moment they start with us. East Anglian Daily Times Tuesday, April 18, 2017 BusinessEast Monthly 17 www.eadt.co.uk social care sector

Q&A: RUTH DAYNES, LEARNING AND DEVELOPMENT COORDINATOR, LEADING LIVES

What is the current state of the independent through age, ill health desire to work in social care and experienced workforce to health and social care sector in or are living with dementia. We who want to make a difference. We provide peer support for people can also support young people have a comprehensive training and new to the social care East Anglia? making the transition to adult induction and this will quickly profession so it is important We have an ageing population and services. We support 1200 families help people to gain the experience to have a mix. therefore an increased demand for across Suffolk and neighbouring they need. We also try and promote We believe the most social care. Many people have counties to access short breaks or from within, so people can important thing people complex health needs including respite for their adult loved ones. need to be a good support multiple disabilities. They have progress to other opportunities within the company. We offer both worker is good values and the right to be supported in the way to understand everyone they prefer, which means the sector Where are the opportunities in specialist training and all staff your sector? complete the Care Certificate. needs to be treated with needs to accommodate this. respect. Currently, we are looking to We work closely with recruit support workers, a team What does Leading Lives do? How do you recruit this talent? Care Careers Suffolk to leader and some business support. Leading Lives offers high quality It is important that we have a mix take apprentices across the This is around the expansion of our social care support in the home of new starters and more company and really value domiciliary support service, and in the community. We support experienced workers so we can the difference our Independence Plus, which is a people who have learning match more closely with apprentices have made. disabilities, complex physical growing part of our company. customers. For example, a younger needs, autism, ADHD or an person may prefer to be supported acquired brain injury. We also What specific skills are you by someone closer to their own age provide social care for people who looking for? who is interested in similar things need support to remain We look for people with a genuine to them. We also use our more

Q&A: RUTH FRENCH , OPERATIONS DIRECTOR, STOWLANGTOFT HEALTHCARE. Q&A: LYNDA BRADFORD, HEAD OF HEALTH IMPROVEMENT (PREVENTION AND HEALTHY LIFESTYLES), SUFFOLK COUNTY COUNCIL What is the current state of What work does Stowlangtoft the health and social care Healthcare do? What is the current state of sector in East Anglia? We are a family run business Our region has an increasingly operating three, and soon to be the sector in East Anglia? high proportion of people four nursing homes in Suffolk is a relatively healthy needing residential or nursing and Suffolk. We employ nearly place to live and work. We care and there is a shortage of 160 staff and currently look after generally rank at or above specialist beds, particularly for up to 130 residents at any one the average for a range those living with advanced time across our homes, all of of measures, but this only dementia or with palliative care which are rated ‘Good’ by our reveals part of the picture. Our needs. I think barriers to market regulator the Care Quality county has pockets of entry are much higher now than Commission. deprivation and significant they were even seven years ago ill-health, not to mention when we started our business. Where are the opportunities challenges around Suffolk’s largely rural environment. The The businesses that succeed have in your sector? a keen eye for detail and have to demand on health and social We employ nurses, carers care services as people live be able to invest heavily in (qualified and new to the sector), premium facilities. longer will continue in the activities coordinators and years ahead. support staff such as cleaners, cooks and maintenance. What does public health do? The real measure of good What specific skills are you health is not only how long we looking for? live, but our quality of life. This What is most important to us is is the driving force behind staff who have a caring and public health. We consider what compassionate nature and above population data tells us about all a real interest in people. We the people of Suffolk and use offer great training and this to focus our efforts on qualifications, so if applicants keeping people healthier at all are looking for a new career path, stages of their lives. Effective we can support them. prevention can reduce costs for Public Health there is a flexible trends into action. It’s a our partners in the health and route and no two public health fascinating area of work that How do you recruit this social care sectors. Leading a specialists have the same frequently involves close talent? healthy lifestyle in particular background. It is extremely collaboration with partner We have found it to be a really prevents ill health, and reduces rewarding knowing that your organisations to achieve positive experience to take on demand on our GPs, hospitals work can make hundreds of results, and there is plenty of school leavers and apprentices in and social workers. people live healthier and more scope for initiative and the past and we also welcome fulfilling lives. Any role in creativity. applicants who are changing tack What skills are you looking public health demands an in their career and can offer for? enquiring mind and the ability ■ Find out more at www. different experiences. For those wanting a career in to translate information and healthysuffolk.org.uk 18 BusinessEast Monthly East Anglian Daily Times Tuesday, April 18, 2017 www.eadt.co.uk

Sector skills report: Health and social care

The Employees ‘No two days are the same - ‘How I got a job in the health and care sector....’ you may have a plan then unexpected situations can arise. Josh Heath, 20, works for the different and will have different What do you enjoy about your Cardinal Healthcare Group as an needs. In addition, health work? Harriet Torpey is a social worker What industry qualifications assistant physiotherapist and situations can quickly change I like the variety – no two days occupational therapist at the overnight, so when I come in in working for Adult and have you studied for? or two patients are the same. Community Services within Baylham Care Centre near the morning I can’t expect things I also find the work very As I was working I studied a Needham Market to be the same as they were the the Haverhill Neighbourhood Diploma in Law as I became rewarding as it can have a very Cluster night before. positive impact on a person’s interested in the law and policies What do you do? My clients vary immensely and that guide practice in health and quality of life. You also get to How did you get into the I work alongside the their requirements are case build strong relationships with social care. I then decided to study physiotherapist and occupational specific. Their treatments will people and their families as you health care sector? LLB Law with a Higher Diploma therapist as an assistant devising depend on the outcome of their continue to work with them. I first became involved with care in Paralegal Practice where I and carrying out treatment plans assessment - they could be On the downside - it is difficult and support work in Ghana where studied subjects including – treatments can vary from recovering from a stroke or be when people you have got to I grew up. I cared for people European Union Law, law of chair-based exercises for the less post-surgery with a hip know and have worked alongside living with HIV/AIDS and this business associations, family law, mobile to plans for respite clients replacement. pass away. It can get to you but involved writing grant letters for criminal and civil litigation from at the centre with a view to you have to try and think funds to suppor their care needs Anglia Ruskin Cambridge, which enabling them to return to their How did you get into the positively about it, and think that as well as campaigning and qualified me as a professional own home. health care sector? the work you have done has creating awareness about the freelance paralegal. Physiotherapy is to do with When I was 14 I did a week’s work improved their life and made condition. I was working both day and treating the body and experience with a things easier for them. Thinking When I moved permanently night shifts in the care sector and strengthening it. Occupational physiotherapist and it really that way makes things a lot less to the UK I decided I wanted then studying in between. It was therapy is more focussed on opened my eyes to it. I decided upsetting. to work in residential care difficult but I had a long-term goal activities that enable people to go that I would like to explore this and I became a care assistant to achieve. I then went on to study a about their daily lives and to type of work further. What are your ambitions for which included caring for become independent again. We I studied GCSEs at Thurston people with dementia. I took Masters in Social Work, also at might use tools to help people to the future? an NVQ Level 2 in Health and Anglia Ruskin, Cambridge, which Community College where I took Ideally, I’d like to go off to eat and drink or a shower chair, all the standard GCSEs. I also Social Care which enabled me to I completed last year. This enabled so they can shower themselves. university and become a fully develop skills including me to take up a qualified position took a GCSE in PE, which was qualified physiotherapist. We assess people in some depth really relevant to the work I have administering medication to in Haverhill. In all, I’ve been and often physios and Beyond that there are lots of residents. studying for nine years. gone into. I then went onto West different paths I could take. occupational therapists work in Suffolk College in Bury St partnership to come up with the When I left college a few years Edmunds to take a two-year ago I felt that I had had enough of best plan. Level 3 BTEC course in I help care for elderly people education and that I wanted to go Sport and Exercise into work. But now I realise if I who are either residents at Science. the centre or have come into want to progress I must go back We studied to study. I’m fine about that the centre to receive physiotherapy for the treatment. because it is something I’m elderly as part of the interested in. We care for people with course and it was an dementia and respite patients area I became interested who have been living at in. Any advice to young people home independently I finished my looking to develop a career in but maybe have come studies at WSC the care sector? into the centre for a in May 2015 and I found work experience very few weeks to get then started my helpful. Physiotherapy wasn’t some confidence current role something I knew much about back. I also assist with the before I did that week and it set in delivering Cardinal me on the path I am on now. palliative care, Healthcare Research what courses are out which involves Group in there for where you want to go. relieving pain June. I feel I That also includes your choice at for patients as was lucky to GCSE as they are the start of part of their end of get the job and the pathway. Beyond that - enjoy life care. I’m really it, work hard and you will get Everyone is enjoying it. there.

USEFUL WEBSITES

■ www.carecareerssuffolk.co.uk ■ www.apprenticeshipssuffolk.org Information on job opportunities in health and social Find out about apprenticeship opportunities. care. ■ www.its-mygo.co.uk ■ www.icanbea.org.uk Mygo is a modern youth employment Follow and learn about service for 16-24 year olds looking for leading employers in the training or education-based in Ipswich sector. and across Suffolk.

■ www.newanglia.co.uk/ ■ www.newanglia.co.uk/ new-anglia-youth-pledge- new-anglia-enterprise- marque adviser-network The Youth Pledge Marque is Find out more about the awarded to businesses in benefits of becoming a New Norfolk and Suffolk who are Anglia Enterprise Adviser - committed to supporting the working with schools and colleges to help raise career future workforce. ambitions and work prospects of young people in Norfolk and Suffolk East Anglian Daily Times Tuesday, April 18, 2017 BusinessEast Monthly 19 www.eadt.co.uk

Health and social care

What do you do? with no end, you learn from You may have a plan then sector - at a glance My job involves a variety of roles, experience, which is continuous. unexpected situations can arise. such as working with adults with I would like to continue within You have to be pragmatic. physical and learning disabilities, the social work sector and then It can be stressful - however Users of Council Funded Social Care = 21,869 supporting them to maintain their progress into research into law there is space to manage stress. well-being, and promoting their which helps to inform practice. You can always talk to managers choices and independence. This I’m particularly interested in and colleagues. also involves liaising with partner working around safeguarding 582 agencies as well as carrying out vulnerable adults and mental Any advice to young people 12,298 CQC assessments and reviews. capacity and deprivation of liberty looking to develop a career in Council safeguards. Registered There is a lot of engagement the care sector? funded Norfolk with health colleagues who I work Providers of Be determined, aim high service users closely with. Often our customers What kind of person and then plan and focus social care have both physical and mental would enjoy the on both short and health needs, so we do joint work care sector? long-term goals. It is with mental health professionals Firstly, you must be challenging, however and sometimes children services. passionate about it can be done stage care; be empathetic by stage. 9,571 406 How are you finding being a and an effective I would Council funded CQC Registered social worker? listener with the encourage people Suffolk service users Providers of social My studies aren’t over - I am ability to to initially care currently undertaking a communicate; you undertake an mandatory training programme must have time to apprenticeship called ASYE, which is a twelve attend to a within the care An estimated “Hundreds” of month programme for assessing client’s needs sector to get 44,000 unregistered newly qualified social workers. It’s which means experience and a people fund their services in each designed to help us develop skills, you must be broad own care county (e.g. day knowledge and professional well- understanding of services) confidence and involves working organised the sector. From with a mentor in the workplace. and there they can It enables me to enhance my prioritise how decide on the knowledge and reflect on what I and where you area they would could have done better in a spend your time be interested in. Norfolk and situation and what can be and resources. Suffolk Health and improved in practice. With social No two days ...24,600 Social Care ...46,800 work there is a learning curve are the same. Health Social care workers Workforce: workers 71,400 made up of... What skills will be in demand in the care sector in 2025? National increase in workforce demand by 2030 due to population growth only Ruth French – all with different needs. This Stowlangtoft Healthcare will require a high degree of 2015 2030 Changes as a result of Brexit training and skill. There will are likely to have a knock on also be an increased use of Domiciliary/community care effect on EU nurses supporting assistive technologies in social the social care sector in the UK care and social care +28% and removal of nursing professionals will need to be bursaries will make it harder comfortable with this. for prospective British nurses Recidential care without nursing to consider beginning their Joanna McCall - studies. As a company, we will Home Instead +35% be looking at ways in which our With concerns about standards registered nurses can be of care in the industry and supported by highly trained regular exposes, I see carers, who may not only give technology playing an Recidential care with nursing medication, but may have important role in 2025. We are additional clinical already seeing technological +35% responsibilities. One thing is developments to help with for sure, the demand for paperwork, with care plans, nursing beds will not be and daily activity records being Other care decreasing and we want to be at recorded on handheld devices. the forefront of thinking to I think this will become more ensure that the needs of the common over the next few +30% most vulnerable elderly people years, however long term I can in our society are fully met. see us having whole visits recorded as a way to evidence Local authority social work teams Ruth Daynes – what has happened. Leading Lives I also think that as more +29% Social care will continue to people live longer and want to evolve and people will be being remain in their own home the supported in the community demand for social care will and their own homes with increase significantly. Total Demand: Total Demand: increasingly complex social However, we will be supporting and health care needs. This a society that is not just more 1,205,267 1,573046 means there will be a need for computer savvy but also more workers who are able to provide vocal about what they want, There is a forecast of a 33% growth in demand for full time support for multiple customers which is no bad thing. workers by 2030 based on population growth alone 20 BusinessEast Monthly East Anglian Daily Times Tuesday, April 18, 2017 www.eadt.co.uk

Sector skills report: Health and social care

The Educators Healthcare students at Pictures: SYLVAINE POITAU WEST SUFFOLK COLLEGE ‘Many students are unaware of the multitude of disciplines that a nurse may specialise in’

Rachel Boast, director of healthcare and early years.

What health and social care courses do you offer? We have full-time courses at BTEC levels 2 and 3 that fully equip students to go on to employment in the care sector. The beauty of the level 2 first Diploma in Health and Social Care and the Level 3 Advanced Technical Diploma in Health and Care is the strong emphasis on practical skills. Students studying at Level 3 will complete over 250 hours of work placement experience for each year of their programme. The course is also recognised by universities. physiotherapy, psychology or What routes are there into the teaching. There are exciting developments ahead with regard

care sector? to apprenticeships and, in the next The routes into the health and two to three years, it will be care sector are many and varied possible to attain higher level and it is important to appreciate apprenticeships in fields such as that students might take a nursing. mixture of options to achieve In the last three years, 100% of their end goal of a career in health students completing their Level 3 and care. qualification have gone on to their For example, approximately destination of choice – either 30% of students who complete a university or employment within full-time classroom-based Level 2 SUFFOLK ONE SIXTH FORM COLLEGE the sector. programme, with work placement, will progress onto Level 3 with apprenticeships. The Level 2 What advice would you give to ‘More males need to consider diploma gives them enough young people looking to enter insight and skills to be work ready the care sector? for industry and they can Keep your options open – for a career in this sector’ continue the academic example, many students might Emma Wrigley – health and My experience proves that development with the feel that they want to be a nurse social care teacher there are many routes into a apprenticeship team whilst in but, at 16, are unaware of the career into this sector. employment. multitude of disciplines that a I’d also add that more males Similarly, students are able to What routes are there into nurse may specialise in. need to consider a career in this gain employment after successful the care sector? Speak to relevant people in the sector, as approximately only 2% completion of their Level 2 People who go into this career industry to get more information of our students on the Health and qualification. ultimately want to try and help about potential career options. Social Care courses we offer are By contrast, approximately 60% people. Choosing a general health and male. of students completing the Level 3 social care course, either at levels That can be helping children, extended diploma will progress to 2 or 3, depending on prior GCSE social work, nursing, becoming a university, gaining places to study attainment is an excellent route paramedic or a nurse or getting How do apprenticeships fit a wide range of disciplines – social into the sector which will broaden into teaching. Ultimately you into all of this? work, nursing, children’s nursing, horizons and provide exposure to want to try and make a Apprenticeships are another midwifery, speech and language the many professions allied to difference. route into the industry. therapy, paramedic medicine, medicine and social care. I started off as a nurse and now You learn your trade whilst I’m a teacher of health and social working and the reputation of care. I became a nurse and the this route is improving – What advice would you give? highlight for me was supporting especially with university fees You need to have a strong individuals when they were at rising. interest in the sector and you their most vulnerable. Being that I’ve seen a shift in their need to want to help people. What source of reassurance was a nice importance in recent years as the makes this special is that you are feeling. government has committed to saving and shaping lives, I decided to change to teaching ambitious targets in relation to understanding humanity, in later life. I still loved what I do getting more people to take this supporting the needy and but now I guess I love teaching educational path. developing great empathy. even more. The payoff in seeing I’d say the industry is buoyant Being motivated and students get the results they need in terms of career options for hardworking is an integral part to progress to the next level of young people, irrespective of if of working in health and social their lives or careers is you go down the apprenticeship care – but then most worthwhile indescribable. or university route. careers require this. East Anglian Daily Times Tuesday, April 18, 2017 BusinessEast Monthly 21 www.eadt.co.uk

KINGSLEY HEALTHCARE

EAST COAST COLLEGE The care sector is a vibrant ‘Ensure any course you industry undertake provides CEO of Kingsley quality work placement Healthcare, Daya Thayan, discusses experiences’ key trends in the care sector Ruth Thacker, course and work relevant leader and lecturer. experience. We have established some excellent I have frequently stated that the care What health and social relationships with local sector should be viewed as a vibrant industry, justifiably comparable in our care courses do you offer? healthcare providers, including Kingsley region to the energy industry, with a Apprenticeships are a good Healthcare and James Paget range of opportunities for well paid jobs way for young people to gain Hospital developing work and exciting career paths. Apart from qualifications while working placements and caring and nursing roles, Kingsley offers in the role as this means they apprenticeship opportunities. a range of opportunities including can make decisions as to catering, maintenance, admin and whether the job is for them at domestics. a fairly early stage. What routes are there into What advice would you However, most 16-19 year the care sector ? give? olds benefit from the depth There are a range of Get good careers advice – Always demand There is always a demand for nurses and and quality of full time traditional health and social visit or contact your local support workers (carers). For support diplomas. There are several care professions such as college and speak to their worker roles, human qualities - empathy, options at BTEC Level 2 and 3 social work, occupational industry trained tutors; compassion, a bright personality - are which enable students to therapy, radiography, art ensure any course you more important than academic undertake work placements, therapy, nursing but also a undertake provides quality qualifications. Support workers can still working with people of wide variety of job roles placement experiences; climb the career ladder to team leaders different ages and with outside of the NHS and local consider an apprenticeship; and higher, for example, one of Kingsley’s different needs, and these authorities, working for ask friends and relatives who regional managers started as a teenaged provide good academic charities and social might work in the sector to Saturday girl in a care home. qualifications. enterprises, for example. talk to you about their job The big challenge facing the sector The Level 3 provides the There are also new roles role and responsibilities; do currently is the levels of social services qualifications for entry to emerging in all sectors and a some research on the funding and it is pleasing that the university but also tells range of qualifications that National Careers Service government has taken this as a growing employers that the students reflect this such as website; volunteer in a local issue and has come up with extra funding. have a depth of knowledge Foundation Degrees. care home. Industry leader We provide care for the elderly and clients in the learning disability sector, where NEW ANGLIA ENTERPRISE ADVISER NETWORK Kingsley is recognised as an industry leader. Kingsley has a national presence with a Sarah Stock, managing Paul Driscoll-Evans, head of health sciences portfolio of 28 care homes and a 29th due director of Independence to open near Ipswich in the Spring. We Matters which provides currently employ more than 1,600 people support for adults with What health and social nationally, caring for nearly 1,100 learning disabilities, who care courses does the residents. has signed up to be an university offer? Enterprise Adviser at the The University of Suffolk Care Academy and offers a BSc (Hons) in Social . To ensure a pipeline of quality staff Work and also training in Kingsley will be launching a Care adult nursing, mental health Academy in September in conjunction The New Anglia Enterprise nursing, child health Adviser Network works to with college, now part of East nursing, paramedic science, Coast College. Candidates accepted on to connect local business leaders radiography, midwifery and with senior leaders in local the one year course will be offered a range operating department of benefits – a bursary, a free laptop, work schools and colleges. practitioner (ODP). Further Education colleges experience and study visits, entry into The Enterprise Advisers are belief is that this starts early in We also use the higher are a route for many of our Kingsley Care Awards - and a guaranteed volunteers and bring their the development of a young apprenticeship levy to mature students but we do job. wealth of knowledge and person whilst they are still at provide training as assistant also recruit students direct experience of the world of work school and college. practitioners, and we also to help develop careers The social care profession is from A-levels. Technological advance train school nurses and Technological advances will continue education at a strategic level often portrayed in a very district nurses. which will comprehensively stereotypical way and perceived What advice would you apace - we are currently investing in support young people between to be low paid and hard work. give to someone looking person centred software and 11 and 18 years old. However, it is about so much What routes are there computerised systems to support the The quality of care delivered more than this; it is about into this sector? to enter the health and administration of medication - and there to people is very much relationships and making a real The University of Suffolk is social care sector? will be growing opportunities in dependent upon getting the and lasting difference to people’s a widening participation My advice would be to make specialised roles such as IT with right staff with the right lives. institution which, in health sure you are well briefed on developing artificial intelligence. attitude and values, and our The New Anglia Enterprise and social care, means we what the course involves, Adviser Network is supported take in many mature and to be clear on what you ■ Find out more about Kingsley by New Anglia LEP and Norfolk students. We also aim to can expect at the end of the Healthcare by visiting the www.icanbea. and Suffolk county councils. For recruit locally, in order to course. org.uk website. further details, please visit help local employers in the It is also a good idea to http://www.newanglia.co.uk/ social care sector meet their look out for opportunities for new-anglia-enterprise-adviser- needs. volunteering in order to get network . Access courses run by an insight into the work.