Annual 2017 Report Letter from the Board When people visit our homes, We mentioned Vision 2020 in they are usually struck by how our last report and we continue happy the homes feel. to work towards this and the goals that we set out to achieve I certainly was and this was one of by then. We didn’t open any the fundamental factors that has new homes during this last kept me so involved with Home year but focused on achieving from Home for over 10 years now. some of our important goals, That, and trust in the incredible one of which was a much more people that work for, guide and expanded model of care for run the organisation. our children. When Home from Home just started up, we focused At Home from Home we create on providing for the more basic families, not just places for needs of the child: food, school, children to live, and this year saw love and a place to stay. Our us embedding this even further children now benefit from access by redefining everyone’s roles in to occupational therapy, extra the organisation to reflect that tuition and counselling, expert this family extends beyond each medical care and extra-murals to home. This includes everyone name a few. working at Home from Home, from our social workers to our At Home from Home, we believe finance team. Everyone plays a that every child has the right part in creating a happy home to grow up in a safe, stable, for the children we care for. loving family within their own This of course extends even community. We are constantly further to include our board, our working towards ensuring that associates and our donors. Each each child under our care has play a crucial role in what we do the chance to grow into a well- and we couldn’t operate without adjusted, healthy adult, reaching the contribution made by every their full potential. Thank you to person in “our family”. all in our family that enable us to do this. Anna Vayanos - Chairperson Operations Report Evolving and Growing our Team After the excitement of celebrating our 10 year is this simple illustration that shows each layer of Part of our evolution has been to appoint new staff We also welcomed Megan Pringle to the Operations anniversary in 2015, we have seen Home from Home support for the child, who is ultimately at the centre members that bring with them fresh perspectives, Team as Fundraising Coordinator when Charisse continue to mature as an organisation. of all that we do. diverse experience and new skills. Fourie left to have a baby. We were very fortunate to have had a short overlap period between the two staff Growing up comes with its own challenges and I was excited to redefine my role and take on the We were excited to welcome Margi Nieuwoudt as HR members to ensure growing pains. 2017 has been a year of transformation responsibility of Operations Director in mid-2016. Consultant to our team. With her strategic oversight a smooth transition. as we seek out fresh perspectives and strategies to It has given me the chance to work more closely we have implemented a new internal structure support our goal of positively transforming the young with the core support team, now known as the that clearly delineates the various teams within our Our front of house received a much needed addition lives in our care. Operations Team. By dividing our head office staff organisation and outlines how each of us supports the with Mafi Moyo taking on the responsibility of into the Operations and Programme Team, we ensure organisation’s core purpose – the child. Margi has also Receptionist and Admin Assistant. Mafi originally We are extremely grateful for our dedicated and increased focus on how we each effectively nurture ensured that we have renewed focus on our mission, started as an intern but her efficiency and go-getter committed staff who are constantly striving to the lives in our care. vision and values which serve as the guiding principles attitude was so welcomed by the Operations Team improve our programmes. This requires a collective of all that we do. that she became a full time employee. effort by all members of staff as well as associates as We recently held an all-day strategic session where we explore new possibilities, evaluate old strategies, we collectively revisited our Vision 2020 goals and Following a financial systems audit, we strengthened Owen Davids took over from Gareth Hadres-Williams update systems and welcome new partners and staff discussed which programmes, workshops, camps and our financial oversight by recruiting Nabeweya English as Operations Manager, after Gareth left to pursue his members. It has been an invigorating and rejuvenating training could be implemented to ensure we realise as Finance Manager. Her experience, dedication and passion in tourism. Owen has a wealth of experience year that has set the foundation for an exciting next more of these goals in the coming years. sense of responsibility has been a welcome addition. within building and maintenance, having worked phase of our development. It was wonderful to see staff members bring fresh Since her arrival, Nabs has focused on providing more for some of Cape Town’s biggest hotel groups ideas and challenge old ways – it is only through detailed reporting to ensure we can closely monitor and corporates. His mature and sensible approach Part of our transformation has been to re-define change that we can evolve and improve the level of all projects as well as budget comparatives. Nabs has has ensured that our houses, office and cars are everyone’s roles at Home from Home. It certainly does care we offer our children. also been working with all relevant departments to maintained to the optimal level and plans are in place take a village to raise a child! For us it was important draw up a comprehensive budget for the upcoming for further upgrades. to define who everyone in our village was and what Pippa Shaper - Operations Director year that details planned activities, wish lists and each person was responsible for. The end result projections of our running costs based on need and inflation. Board Operations Team Programme Team Associates Foster Mother Child Expanding our Reach Upgrading our Facilities We were privileged to make structural changes to our As Operations Manager, Owen continues to evaluate For several years Home from Home has been HR and infrastructural stand point, we ensure that Head Office that has allowed our office to become and repair our 33 Western Cape homes to ensure that concentrating on a ‘narrow and deep’ approach, the Programme Team have the freedom to focus more family- and youth-friendly. they are in optimal living condition for our families. We ensuring that our children and young people have an on delivering programs and services to the youth in are awaiting the appointment of a new foster mother increased depth of care, rather than opening more our care. Our old storage area has been transformed into a so that we can open our fifth home in Masiphumelele. homes. functional and welcoming space where we can now Plans to build a new home in Westlake to expand our LIST OF HOMES AND AREAS hold therapy sessions, family meetings and provide a reach in that community are also underway. Owen will However, we would still like to see our tried and tested Masiphumelele – 4 homes safe place for our youth to retreat to. also be coordinating an upgrade to all of our homes model of care reach as many children as possible. Ocean View – 3 homes in Khayelitsha as well as to our Khayelitsha Day Care We have therefore taken on a consultative approach, Westlake - 1 home After many years of using the services of a volunteer Centre – something we are very excited about as working with organisations who wish to implement Goodwood – 2 homes and buying hardware in an ad-hoc fashion, we have these were our very first homes and they are in need our model of care, we are now working with ‘Victory 4 Montana – 1 home now taken on the services an IT company specialising some loving care. All’ who have implemented our model in their eight Observatory – 1 home in servicing non-profit organisations. This change homes within the Jeffrey’s Bay/Humansdorp area. Mowbray – 1 home has let us become far more efficient as we are much The upcoming year will see us continue to expand Zonnebloem – 1 home better connected, both internally and externally. our affiliate model so that more children in a greater Khayelitsha – 8 homes geographical area can benefit from our model of care. Cloetesville – 2 homes Villiersdorp – 1 home It is fantastic to see the organisation maturing from Kayamandi – 5 homes an Operational point of view. By ensuring the smooth Plettenberg Bay – 2 homes running of the organisation from a logistical, financial, George – 1 home Communities Homes Programme Report Becoming Transitions-Friendly This year has seen us turning our attention to ensuring that not only are they receiving this quality of As a Programme Team, we have been focusing on Part of this shift has been recognising that our providing ‘’depth of care’’ for all the children in our care, but that each child is given the best opportunity transforming our organisation to become more children need more support on an emotional, physical existing homes. to thrive and grow. It is vitally important to us that they transitions-friendly and more youth-focused; and educational level if they are to succeed.