IPAA PRESENTS IPAA SPEECHES 2018 A YEAR OF PUBLIC SECTOR SPEECHES IPAA PRESENTS IPAA SPEECHES 2018 A YEAR OF PUBLIC SECTOR SPEECHES OUR BOOK OUR ORGANISATION ‘IPAA Speeches 2018’ IPAA is an organisation that works in partnership with the public sector, the private sector, Institute of Public Administration Australia (IPAA) academia and other institutions, to provide ACT Division. a platform for debate and discussion about This publication is a collection of edited improving and striving for excellence transcripts. The views expressed in this document in public administration in Australia. are those of the speakers, and should not be IPAA is a not-for-profit organisation that was attributed to IPAA. founded in 1953. We are governed by an elected All speaker roles are as at the time of the address. Council under the leadership of the President, All honorifics and postnominals are as at the time Frances Adamson. Our funding comes from of publication. membership fees, events and sponsorship. OUR MISSION CONTACT US To promote excellence and professionalism Drew Baker in public administration. Chief Executive Officer IPAA ACT Unit 4, National Press Club 16 National Circuit, Barton ACT 2600 02 6154 9800 · www.act.ipaa.org.au CREDITS Photography by RLDI ISBN 978-0-6482571-0-3 (Book) Design by Swell ISBN 978-0-6482571-1-0 (pdf) Editing by Libraries Alive! ISBN 978-0-6482571-2-7 (online) PAGE II Institute of Public Administration Australia IPAA PRESENTS IPAA Speeches 2018 FOREWORD The Institute of Public Administration of Australia’s purpose is to promote excellence and professionalism in public administration. We do this by providing a platform for the discussion and debate of issues of relevance. We are privileged to enjoy the strong support and active engagement of leaders across the public sector. Each year, we deliver a program of events to the public sector in Canberra. IPAA Speeches 2018 enables us to share with you the thoughts of leaders who addressed our audiences during the year, presented in chronological order: – Our year included prominent speeches by departmental secretaries including Chris Moraitis PSM, Dr Heather Smith PSM, Dr Martin Parkinson AC PSM, Kathryn Campbell AO CSC, Michael Pezzullo and Kerri Hartland – Women in Leadership was a focus for the year with the Hon Julie Bishop MP speaking for International Women’s Day in the Great Hall at Parliament House, and Ann Sherry AO launching the Women in Leadership event series with the inaugural Helen Williams Oration – We were honoured to host valedictory addresses by Simon Lewis PSM and John Lloyd PSM, as they reflected on their significant contributions to the Australian Public Service – Our annual conference ‘Fit for the Future?’ in November saw insights from innovators and thought leaders from across the public and private sector, including a keynote address by David Thodey AO, Chair of the Independent Review of the Australian Public Service – We closed the year with the 2018 Address to the APS by Dr Martin Parkinson AC PSM. I am pleased to share the collective thoughts and wisdom of this distinguished group of speakers. Thank you for supporting IPAA. We look forward to sharing more great speeches with you. Frances Adamson President IPAA ACT PAGE iii Institute of Public Administration Australia CONTENTS PAGE III PAGE 94 Foreword The Helen Williams Oration ANN SHERRY AO PAGE 2 Chairman, Carnival Australia Navigating the Challenge of Organisational Change PAGE 102 CHRIS MORAITIS PSM Why Delivery Matters Secretary of the Attorney-General’s Department KATHRYN CAMPBELL AO CSC Secretary of the Department of Social Services PAGE 12 Women in Leadership PAG E 114 THE HON JULIE BISHOP MP Prosper the Commonwealth: Minister for Foreign Affairs The Public Service and Nationhood Deputy Leader of the Liberal Party of Australia MICHAEL PEZZULLO Secretary of the Department of Home Affairs PAGE 22 Artificial Intelligence and the Public Sector PAGE 126 PROFESSOR GENEVIEVE BELL IPAA ACT Conference: Director, 3A Institute Future Perspectives KERRI HARTLAND PAGE 34 Secretary of the Department of Jobs and Small Business Doing Policy Differently: Challenges and Insights PAGE 132 DR HEATHER SMITH PSM IPAA ACT Conference: Secretary of the Department of Industry, Future Perspectives Innovation and Science PROFESSOR ELANOR HUNTINGTON Dean of the College of Engineering and PAGE 44 Computer Science, Australian National University Globalisation, Technology and Inclusive Growth PAGE 138 PAUL ROCHON IPAA ACT Conference: Deputy Minister of Finance, Canada A Vision for Australia’s Public Service DAVID THODEY AO PAGE 60 Chair of the Independent Review of the APS Secretary Valedictory SIMON LEWIS PSM PAGE 148 Secretary of the Department of Veterans’ Affairs 2018 Address to the Australian Public Service PAGE 74 DR MARTIN PARKINSON AC PSM Launch of 2018 Innovation Month Secretary of the Department of the Prime Minister DR MARTIN PARKINSON AC PSM and Cabinet Secretary of the Department of the Prime Minister and Cabinet PAGE 160 Glossary and Abbreviations PAGE 86 Valedictory Address PAGE 162 JOHN LLOYD PSM Index Australian Public Service Commissioner PAGE 1 Institute of Public Administration Australia IPAA SECRETARY SERIES NATIONAL PORTRAIT GALLERY WEDNESDAY 21 FEBRUARY 2018 NAVIGATING THE CHALLENGE OF ORGANISATIONAL CHANGE CHRIS MORAITIS PSM SECRETARY OF THE ATTORNEY-GENERAL’S DEPARTMENT ‘There are three interrelated concepts, or streams of approach, which have helped me navigate the challenge of organisational change. … The concepts are: mission, people and culture.’ IPAA SECRETARY SERIES NATIONAL PORTRAIT GALLERY WEDNESDAY 21 FEBRUARY 2018 NAVIGATING THE CHALLENGE OF ORGANISATIONAL CHANGE CHRIS MORAITIS PSM SECRETARY OF THE ATTORNEY-GENERAL’S DEPARTMENT ‘There are three interrelated concepts, or streams of approach, which have helped me navigate the challenge of organisational change. … The concepts are: mission, people and culture.’ NAVIGATING THE CHALLENGE OF ORGANISATIONAL CHANGE CHRIS MORAITIS PSM Secretary of the Attorney-General’s Department INTRODUCTION The point I’m trying to make, starting with Heraclitus, is that we all experience change. I acknowledge the Ngunnawal people, All of us. Intelligence and change go hand in traditional custodians of the land on which hand and adapting to change has been the key we meet and pay my respects to their Elders to our survival as individuals and as a species. past and present. I also acknowledge any Aboriginal and Torres Strait Islander people In the Australian Public Service (APS) the here this morning. imperative to deal with and effectively manage change is something all of us grapple with, all I thank IPAA for hosting this session, and my the time. In this respect, we are no different colleague and current IPAA chair Frances from the private sector, nor indeed any sector of Adamson for inviting me to speak as part of society. Think about ‘change’ in all its the IPAA series for 2018. manifestations happening today for a social IPAA is doing some great work, encouraging and media-based corporation, a hotel chain promoting a fertile dialogue amongst us all about dealing with Airbnb, or a retail or service how to improve the practice of good public industry dealing with digital disruption. administration and the principles underpinning it. For the APS, these imperatives are equally I hope my modest addition today can join the compelling and pressing. We need to address larger current of discussion which IPAA has been change at so many levels. At the individual promoting through its various initiatives. employee level, we have to be critically self-aware enough to grapple with the ever-changing THE CHANGE IMPERATIVE contours of our work life and the policy and Picture this. It’s 1977, I’m in Year 9, going to service delivery landscape we inhabit. As Greek school, in a class learning Greek. We had a managers and leaders, we spend — and rightly teacher who was telling us about philosophers, should spend — an immense amount of time and I said to my mate Peter, ‘Pete, what’s a thinking about the workforce skills and philosopher and what’s philosophy?’ He said, capabilities we need so as to optimise our ability ‘Let’s jump on the tram during the break and go to deliver for government and the people of down to the Brunswick Library and we’ll borrow Australia. This means working to ensure our some books.’ people are as equipped as they can be with the skills, training and experience they need in order So we jumped on the tram at Victoria Street and to respond to new challenges and tasks. It also we went to the Brunswick Library. We borrowed means thinking about the future of work and the two books. One was Bertrand Russell’s History of future workforce we will need. For example, big Western Philosophy, from the pre-Socratic data and its role in the APS of the 2020s and philosophers to the 20th century. I read half of it 2030s means we need to think very differently and I couldn’t understand it, except one thing right now about how we structure and staff our that stuck in my brain, and that was a philosopher future workforce. called Heraclitus. He talked about ‘ta panta rei’ which is Greek for ‘everything flows’. He used the image of a river, and said that you can never step into the same river twice. I’ve been thinking about this idea of flux and constant change, and in this context, I went back to that recollection of a young guy 30 years ago in Melbourne trying to understand what’s going on around him. PAGE 4 Institute of Public Administration Australia NAVIGATING THE CHALLENGE OF ORGANISATIONAL CHANGE CHRIS MORAITIS PSM Secretary of the Attorney-General’s Department Chris Moraitis PSM addresses the audience at the National Portrait Gallery Another equally important way we need to I have overseen the consolidation of the think about change in the public administration Australian Government Solicitor (AGS) back into context is from the organisational entity the Attorney-General’s Department (AGD) after perspective.