Table of Contents OPEN STANDARDS RESEARCH
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OPEN STANDARDS RESEARCH BY INDUSTRY / BY RESEARCH AREA As of 07.01.2013 Table of Contents Research Area (By Industry) Page Number FINANCIAL MANAGEMENT 2 HUMAN CAPITAL MANAGEMENT 13 SUPPLY CHAIN MANAGEMENT 17 PRODUCT DEVELOPMENT 23 INFORMATION TECHNOLOGY 25 INNOVATION 28 READY TO BENCHMARK YOUR PROCESSES? For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected] © 2013 APQC. All rights reserved OPEN STANDARDS RESEARCH FINANCIAL MANAGEMENT (by Industry) As of 07.01.2013 AEROSPACE • FAW Jiefang Automo ve CONSUMER PRODUCTS/ • Garlock Sealing Technologies • Fiat PACKAGED GOODS • Golden Agri • Advanced Coa ng Technologies • Ford Motor Company • Grandis • Airbus • Acme Industries • General Motors • Groupe Danone • Alliant Techsystems • Adidas • Georg Fischer • Grupo Bimbo • BE Aerospace • Advance Food Company • Great Wall Motor • Grupo Modelo • Bombardier • Agro-on • Honda Motor • Guangdong Midea Electric • Cobham • Altria • Hunan Changfeng Automobile Applicances • Dassault Avia on • AmBev Manufacturing • Hallmark - Crown Financial • European Aeronau c Defence • Ampol Food Processing • Hyundai Motor Company Service and Space Company • Associated Bri sh Foods • Interna onal Truck and Engine • Heineken • Fuji • AstenJohnson • Iveco • Heinz • General Dynamics • Avnet • Johnson Controls • Hindustan Unilever • General Electric • Avon Products • Kanto Auto Works • Imperial Tobacco Group • IHI Corpora on • Beijing Enterprises • Kia Motors • IT Foods Industry • Kawasaki • Bolthouse Farms • Lear Corpora on • ITC • Korean Airlines • Brasil Foods • Mack Trucks • Japan Tobacco • Lockheed Mar n • Brightpoint • Magna • Johnson Outdoors • NASA • Bri sh American Tobacco • Mazda Motor Corpora on • K.T. Thai Local Products • Thales Australia Services • Navistar Interna onal • Kellogg Company • The Boeing Company • Cadbury • Nissan • Khenkel • United Launch Alliance • Cargill • Opel • Kra Foods • Xi’an Aircra Industry Group • Carlsberg • Paccar • Kuala Lumpur Kepong • Castle Peak Holdings • Porsche Automobil • LifeWay Chris an Resources AUTOMOTIVE • Central Meat and Foods • Proeza • Ligge Vector Brands • CocaCola • ATC Logis cs & Electronics • Proton Holdings • Li le Lady Foods • CocaCola Hellenic Bo ling • Audi • PSA Peugeot Citroën • L’Oréal • Colgate Palmolive • Beijing Benz Automo ve • PT Astra Interna onal • Louis Vui on North America • Cooper Industries • Beiqi Foton Motor Company • Rane Engine Valves • Mars • CQC • BMW • Renault • Masco • Dai Nippon Prin ng • Bosch Engineering Solu ons • Robert Bosch • Ma el • Daisin Product • Brembo • SAIC Motor • MillerCoors • Doi Kam Products • Caterpillar • SG&G • Mirza Interna onal • Dole Food Company • China FAW Group • Sinotruk Group Jinan • Nanyang Fabric • Double Star Industry • China Interna onal Marine Commercial Vehicle • Nike • Dr Pepper Snapple Group Containers • Ssangyong Motor Company • Nintendo • Dwell Furniture • Chrysler • Suzuki Motor • Nutriscience Technology • Electrolux • Commercial Vehicle Group • Tenedora Nemark • Offi ceworks Superstores • Emerson Electric • Daihatsu Motor • ThyssenKrupp • Olam Interna onal • Estee Lauder • Daimler • Toyota • P.P. Parawood • Foremost Farms USA • Delphi • TRW Automo ve • Pacifi cs Seafood Group Coopera ve • DENSO Corpora on • UMW • Palermo Villa • Fresh Meat Processing • Denway Motors • VISTEON • Paraworld Furniture • Fuji • DGP Hinoday Industries • Volkswagen • Pepsico • Furnist Industry Company • Eaton • Volvo • Pernod Ricard • G&J Greenall READY TO BENCHMARK YOUR PROCESSES? For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected] © 2013 APQC. All rights reserved Page 2 OPEN STANDARDS RESEARCH FINANCIAL MANAGEMENT (by Industry) As of 07.01.2013 • Philip Morris • Wise Foods • ONEOK • Elektrobit • Podium Holding Group • XanGo • Pacifi c Gas and Electric • Emerson Electric • Prac ca Company • Zhejiang Tobacco Company • Ericsson • Primo Schincariol Indústria de • Plains All American Pipeline • Flextronics Interna onal Cervejas e Refrigerantes DISTRIBUTION/ • Port Of Singapore Authority • Foxconn Technology • Procter & Gamble TRANSPORTATION • Repsol • Freescale Semiconductor • PT Hanjaya Mandala • Satellite Logis cs Group • General Dynamics • Air Canada Sampoerna Tbk. • Shanghai Natural Gas Pipeline • Graybar • Air China • Raja Uchino Network • Hewle -Packard • Air France - KLM • Ring Companies • Singapore Airlines • Huawei Technologies • Alitalia • Saralee • Southwest Airlines • Hynix • ALTERGAZ • Seiko Instruments • Southwestern Energy Pipeline • Infi neon Technologies • American Airlines • Senco Products • Spectra Energy • Ingersoll Rand • AMR • Siam Tin Food Product • Texas Air Composites • Intel • Atlas Energy • SOLAE • Texon • Interna onal Resis ve • BNSF Railway • South East Wood Company • TNT Express Company Of Texas • Bri sh Airways • Souza Cruz • TNT Post • Invensys • Celadon Group • SRAM • Toho Gas • ITT Industries • CESC • Stanley Black & Decker • UIS Airways Group • Jabil Circuit • China Resources Gas Group • Staples • United Con nental Holdings • JEOL • CLP Power Honk Kong • Sun-Rype Products • US Airways • Kimball Electronics Group • Con nental Airlines • Superb • Virgin Atlan c Airways • L3 Communica ons • Delta Air Lines • T Thai Snack Food Company • Vopak • Lenvo Group • Deutsche Lu hansa • T.A. Field • Wilh. Wilhelmsen Holding • LG Electronics • Deutsche Post DHL • Task • Williams Companies • Logitech • E.ON • Thai Beverage Public Company • Medtronic • Eagle Transport • Thai Union Frozen Products ELECTRONICS • Micron Technology • EasyJet • The Peace Canning Company • Mitsubishi • El Paso Corpora on • Acer • The Schwan Food Company • Motorola Solu ons • Emirates • Advanced Semiconductor • Thepkincho Company • Na onal Semiconductor • ENG Engineering • Thong Thai Tex le Corpora on • ExpressJet Airlines • Alcatel Lucent • Tipco Food Company • NEC • FedEx • Andrew Corpora on • Tommy Hilfi ger Group • Network Appliance • Ferrovie Nord • Anritsu • Toys R Us • NMS Communica ons • Gas Natural SDG • Apple • True Temper Sports • Nokia • Gasunie • Avago Technologies • Tyson Foods • Nvidia • Gasverbund Mi elland • Avocent • Unilever • ON Semiconductor • General Dynamics • Beckman Coulter • Union Garment Company • Panasonic • GRDF • Bosch Solar Energy • United Tex le Mills Company • Philips • Hainan Airlines • Broadcom • Vertex Apparel • Pioneer Electronics • Hitachi • Cisco Systems • VERTIS • Quanta Computer • Japan Airlines • Compal Electronics • W.D. & H.O. Wills Holdings • Raytheon • Kinder Morgan • Danaher • W.L. Gore & Associates • Research In Mo on • Lee County Port Authority • Dell • Whirlpool • Robert Bosch • NMK Management Services • Detector Electronics • Wilmar Interna onal • Samsung • O. N. Sunde • Elekta READY TO BENCHMARK YOUR PROCESSES? For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected] © 2013 APQC. All rights reserved Page 3 OPEN STANDARDS RESEARCH FINANCIAL MANAGEMENT (by Industry) As of 07.01.2013 • Schneider Electric • Bank of Montreal • Grupo Financiero BBVA • Nelnet • Skyworks Solu ons • Bank Of Scotland Bancomer • Nomura Holdings • Sony • Bank of Tokyo-Mitsubishi UFJ • HDFC Bank • OMJ Ireland • STMicroelectronics • Barclays Bank • Hilton • Oversea-Chinese Banking • Sun Microsystems • BB&T • Hiroshima Bank • Premier • Taiwan Semiconductor • BNP Paribas • Home Services of America • Pruden al Manufacturing Company • CaixaBank • HSBC • Rabobank • TE Connec vity • California Bank & Trust • HSBC Administradora De • RBC Bank • Technicall University • Canara Bank Inversiones • Resona Holdings • Teradyne • Capital • Hua Xia Bank • Robeco • Texas Instruments • Capital City Bank Group • Icahn Enterprises • Roospark • The Berquist Company • Capital Exper se • ICICI Bank • Royal Bank of Canada • Timex • Capital One • Industrial and Commercial Bank • Shinsei Bank • TomTom • Caribbean Development Bank of China • Simon Property Group • TPV Technology • Cathay Financial Holding • Industrial Bank of Korea • Society Generale • Tyco Electronics • Cement Exports • ING Bank • Sonnhalde Immobilien • ViaSat • Central Bank Of The Republic • Inter-American Development • State Bank of India • Xerox Of China Bank • Sumimoto • Chiba Bank • Interna onal Personal Finance • Sumimoto Mitsui Financial FINANCIAL SERVICES/ • Chicago Federal Home Loan • Japan Post Bank Group BANKING Bank • Jones Lang LaSalle • Sumitomo Mitsui Financial • China Construc on Bank • JP Morgan Chase Group • Affi liates Management • China Construc on Bank • Kanagawa-Prefectural Credit • SunTrust Banks Company Corpora on Federa on Of Agricultural • Swedbank • African Development Bank • Ci group Coopera ves • Swire Pacifi c • Agricultural Bank of China • Clydesdale • Kanto Tsukuba Bank • Tesco • Alliance & Leicester • Comerica • KB Financial Group • The PNC Financial Services • Allied Irish Banks • Commerce Bancshares • Kroger Group • Allstate Insurance Company • Commercial Federal • Kuyng Nam Bank • The Royal Bank Of Scotland • Ally Financial • Commonwealth Bank of • Lazard • The Siam Commercial Bank • American Express Australia • Lloyds Banking Group • The Vanguard Group • AmInvestment Bank • Co-Opera ve Group • Longfor Proper es • The World Bank Group • Apex Equity Holdings • Corporate Renaissance Group • Malayan Banking • The Yamagata Bank • ASC Holding • Credit Suisse • Maybank Singapore • U.S. Bancorp • Asian Development Bank • Daegu Bank • Merrill Lynch • U.S.