A meeting of the Patient Council will be held on Wednesday 26 April 2017 at 6.00pm at Hillder House, 49 – 51 Gawber Road, , S75 2PY

AGENDA

ITEM SESSION LEAD TIME

1. Welcome and Apologies Chair 6.00pm

WORKSHOP

2. Care Navigation Brigid Reid, 6.05pm CCG Chief Nurse

GENERAL

3. Actions and updates of the previous meeting PC 17/04/03 7.15pm held on 29 March 2017. Chair

4. Date and time of the next meeting: 7.30pm Wednesday 31 May 2017, 6.00pm at Hillder Close House, 49 – 51 Gawber Road, Barnsley, S75 2PY.

Future meeting dates 2017: 28 June 26 July 30 August

For enquiries please contact: Katie Popple, Executive PA to Chief Finance Officer & Secretariat Team Leader Barnsley CCG, Hillder House, 49-51 Gawber Road, Barnsley, S75 2PY

Call 01226 433709 or email [email protected]

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Minutes of the Barnsley Patient Council meeting held on Wednesday 29 March 2017 at 6.00pm in the Boardroom, Hillder House, 49 – 51 Gawber Road, Barnsley, S75 2PY

PRESENT: Chris Millington (Chair) Barnsley CCG Lay Member for Patient & Public Engagement Mike Austin Chair of Barnsley Practice Managers Group Antonia Burton Barnsley Healthcare Federation Ben Cox The Grove Medical Centre PRG Lynne Craven Hoyland Medical Centre PRG Pat Durie Patient, Service Carer User Board Jeff Ennis Brierley Medical Centre PRG & Barnsley Healthcare Federation John Gessler Hoyland Medical Centre PRG Eileen Hall Huddersfield Road Practice Marie Hoyle Practice Manager, The Kakoty Practice Janet Neville Rotherham Road Practice PRG Trevor Smith Deputy Lead Governor BHFT Philip Watson Colin Wilkinson Park Grove Medical Practice PRG

IN ATTENDANCE: Natalie Dunn South Housing Association Jo Radley Housing Association Katie Popple Executive PA & Secretariat Team Leader (minutes) Kirsty Waknell Head of Communications and Engagement Fran Wickham Governance, Assurance and Engagement Facilitator

APOLOGIES: Gerald Alliott Gloria Alliott Margaret Dennison Walderslade PRG Janine Eldred The Kakoty Practice PRG Adrian Healthwatch Barnsley Ann Hart Ashville Medical Centre PRG Gareth Heyworth Patient, Wombwell Medical Centre Alan Jones Hollygreen Practice PRG Representative Margaret Sheard White Rose PRG Susan Shaw Elaine Staley

Agenda Item Note Action Deadline

PC WELCOME AND APOLOGIES 17/03/01

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Agenda Item Note Action Deadline

The Chair welcomed everyone to the Patient Council meeting and apologies were noted.

PC WORKSHOP – MY BEST LIFE 17/03/02 The Patient Council members split into 6 groups according to their local council area groups and the Head of Communications and Engagement introduced each locality.

Members received a presentation and short video from My Best Life, a new social prescribing service for Barnsley delivered by South Yorkshire Housing Association and funded by Barnsley CCG for 3 years.

The video illustrated how a similar service is working well in Doncaster.

The objective of the service is to empower and support service users to find their own solutions to improve their quality of life and make positive choices with an aim to work with most people for 12 weeks; higher intensity customers may receive longer input. In the long-term this will reduce costs of GP appointments to the NHS.

It was noted that each locality had a designated advisor. It was agreed to share the list of champions with the group for KW reference.

It was advised that each GP practice would receive a step by step guide for referrals over the next few days. The group was reassured that induction training had occurred and advisors had begun networking with practices within their locality.

The group felt it would be valuable for customers to be aware of the ‘5 Ways to Wellbeing’ to aid empowerment:

• Connect - with other people • Be Active - in a way that suits your interests and ability • Keep Learning - through informal and formal learning opportunities • Take Notice - of your thoughts, feelings and the world around you • Give - to others and share your talents and skills with other people

A member questioned how the service would be evaluated by the CCG. It was explained that customers would be followed

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Agenda Item Note Action Deadline

up 3 months, 6 months, 9 months and 12 months following input to assess the impact the service has had on their mental and social health. As well as statistical analysis, service users’ opinions will also be sourced.

In their locality groups the patient council were asked to discuss:

1. What might be missing from the lives of those referred?

2. What problems might they be facing?

The discussions captured the following main points:

• Isolation • Lack of self-worth and confidence • Mental health problems • Hearing / visual impairment • Lack of family / friends • Transport issues • Need of a role model • No sense of belonging / not accepted in the community • Bereavement • Financial problems

Members were requested to promote My Best Life; ensuring people are aware of the ‘5 Ways to Wellbeing’ and to liaise with locality champions.

The Chair thanked the members of patient council for their input and support.

Members thanked South Yorkshire Housing Association for delivering a clear presentation. Members approved of the service.

PC MINUTES OF THE PREVIOUS MEETING AND ACTIONS 17/03/03 The Minutes of the previous meeting held on 1 March 2017 were verified as a correct record of proceedings.

PC ANY OTHER BUSINESS 17/03/04 04.1 CLINICAL THRESHOLDS

It was advised that feedback had been submitted and the proposal has now been approved.

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Agenda Item Note Action Deadline

The Chair reminded the group that any additional thoughts would still be welcomed.

04.2 COMMUNITY PHARMACIES

It was advised that there is no new update from NHS England on the review of pharmacy funding. The impact on individual pharmacies would be dependent on if the pharmacist felt the funding was enough for them to continue.

04.3 INTEGRATED URGENT CARE

The Head of Communications and Engagement will share the update from the session with members who KW attended the workshop.

04.4 SUSTAINABILITY AND TRANSFORMATION PLAN (STP)

It was advised that this was still underway and currently going out to South Yorkshire and Bassetlaw for opinions and some staff sessions are planned. Healthwatch are attempting to contact hard to reach groups. It was noted that there was still an opportunity to feedback.

The Head of Communications and Engagement agreed to resend links for those online. KW

04.5 FUTURE AGENDA PLANNING

The group was advised that April’s meeting would potentially cover the Care Navigation Service and Telehealth Review. The Head of Communications and Engagement agreed to share further information KW and survey links and encouraged those who’ve experienced the service to complete.

It was also advised that medicines and prescribing was a potential topic for May’s meeting.

04.6 Mental Health Forum Launch

A member of the group was aware of a recent launch of a mental health forum.

The Head of Communications and Engagement

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Agenda Item Note Action Deadline

agreed that this would be picked up for those KW potentially interested.

PC DATE AND TIME OF THE NEXT MEETING 17/03/05 The next meeting of the Patient Council will be held on Wednesday 26 April 2017 at 6.00 pm, in the Boardroom Hillder House, 49 – 51 Gawber Road, Barnsley, S75 2PY.

Future meeting dates 2017 31 May 28 June 26 July

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