NHSX

Job description and person specification

Position

Job title Head of AI Strategy Directorate/ Region NHSX

Pay band AFC Band 8d Responsible to Director of AI, NHSX

Salary Accountable to Director of AI, NHSX From £75,914 - £87,754 per annum

Tenure Fixed Term Contract for 3 years Responsible for Directly manages the AI Strategy team.

Responsible for day to day work assigned to the team as part of the NHS AI Lab programme

Funding Programme funded Base London/Leeds with travel between both locations Arrangements

NHSX NHS England and NHS Improvement

NHSX is leading the largest digital health and social care transformation NHSX is a joint unity between DHSC and NHSE/I. This role is being recruited programme in the world and has been created to give staff and citizens the into NHSE/I. technology they need. NHS England and NHS Improvement (NHSE/I) came together on 1 April 2019 We are a joint unit made up of colleagues in the Department of Health and as a new single organisation. The NHS Long Term Plan focuses on delivering Social Care (DHSC) and NHS England and Improvement (NHSE/I) and integrated care to patients at the local level and we can best support the NHS will harness the best expertise from industry, the NHS, Government and to deliver this as a single integrated organisation. the health and care sectors. Our new operating model represents a strong shift to regional delivery NHSX will deliver the Health Secretary’s Tech Vision, building on the NHS supported by expert corporate teams. Local health systems are supported by ​ ​ ​ Long Term Plan. We will speed up the digital transformation of the NHS our integrated regional teams who play a major leadership role in the ​ and social care. We have set ourselves five missions, which are focused geographies they manage. on how we can make things better for patients and staff. These are: We are jointly committed to creating and maintaining a fair and supportive ● Reducing the burden on clinicians and staff, so they can focus on working environment and culture, where contributions are fully recognised and patients; valued by all and staff feel empowered to carry out their duties to the best of ● Giving people the tools to access information and services directly; their abilities. As employers we are committed to promoting and protecting the ● Ensuring clinical information can be safely accessed, wherever it is physical and mental health and well-being of all our staff. This underpins our needed; values as set out in the NHS Constitution, supports us to be an Employer of ● Improving patient safety across the NHS; and Choice and ultimately enables our employees to support the effective care of ● Improving NHS productivity with digital technology. our patients.

We have established NHSX on 4 core values: The seven integrated regions of our joint enterprise will work with local ● Open systems to support and improve how care is provided to patients and ● Respectful communities. These regions will be supported by the corporate centre ● Collaborative providing expertise and developing policy. The focus will be on guiding and

● Innovative managing the delivery of services through local integrated health systems, sustainability and transformation partnerships, and devolution areas.

These values are guiding the way that NHSX works now and develops in the future, we would expect applicants to demonstrate, at interview, a commitment to these values.

Service and team About the role

As the Head of AI Strategy, the post holder will provide strategic support and The NHSX AI Team is responsible for leading the delivery of the direction as part of a dynamic team in delivering the NHS AI Lab programme programmes under the NHS AI Lab as part of the Strategy and Policy and the wider policy objectives of NHSX in the health and care sector. Directorate in NHSX. The post holder will develop effective strategy and operational policies for promoting innovation across the health and care sector. Working closely with The team works alongside the Accelerated Access Collaborative, National ​ Institute of Health Research, Office for Life Sciences, health regulators and colleagues across the sector, ensuring coherent strategy and will: other partners to deliver projects aimed at accelerating the adoption of safe and effective AI technology into the health and care sectors. ● Drive the strategy for, supporting and ensuring alignment across the system The AI Lab will: ● Drive reform and support organisational change and uptake of ● Assist in speeding up the development, validation and deployment initiatives that support excellence of AI technologies by streamlining the pathways for safe adoption ● Develop and communicate the vision for the role of innovation, and the ● Tackle select challenges and solutions that are difficult to solve, development of strategy and operational policies to support this vision highly impactful and underserved by the market ● Engage with key strategic regional and national policy makers to inform ● Build capability by facilitating knowledge sharing, education and development of strategy and policies development of the necessary skills to support adoption in practice ● Identify examples of national and international best practice and to ensure that NHS England and NHS Improvement benefits from relevant innovations in healthcare

● Support development by developing the innovation infrastructure and The AI Strategy team works with the other NHS AI Lab teams to steer the capacity in organisations direction of the programme and provide expertise on domestic and ● Develop and champion new initiatives or projects as necessary international AI policy issues. The team lead on evaluating the ● Working with providers and clinical experts to design new training effectiveness of the wider AI Lab programme and will explore opportunities products ● Provide expertise of best practice methodologies regulatory to engage with related programmes across the health and care sector. requirements, policy imperatives, innovation and technological developments and stakeholders knowledge.

Key Job specifics and responsibilities Key accountabilities

Improving quality and outcomes Key Functional Responsibilities

● To lead the strategic direction of the NHS AI Lab, working with the Operational project teams and wider NHSX networks ● Accountable for developing and delivering strategy, promoting ● To ensure the Lab remains up-to-date on domestic and innovation and supporting operational excellence in the Sector. international efforts on AI and this is fed back into our projects Working with a range of data, facts and situations often requiring detailed analysis and interpretation making decisions on the most Enabling patient and public involvement appropriate approach.

● To act as a champion for patients and their interests and involve ● To monitor, interpret and quality assure progress against deliverables. the public and patients in the policy development and Quality assurance and progress of deliverables to NHS England and decision-making of the NHS England and NHS Improvement NHS Improvement that often require adjustments specifically in relation ● To ensure all public and patient contact with the office is of the to the complex corporate business agenda, strategic objectives and the highest professional standard. business planning process. ● To develop business plans and provide expert strategic and policy

advice and guidance on all areas of the National Director’s portfolio. ​ ● To embed patient and public involvement within the NHS England and NHS Improvement at all levels of decision making. Financial and Physical Resources

Promoting equality and reducing inequalities ● Responsible and accountable for a range of projects/ and or programmes and initiatives. ● To uphold organisational policies and principles on the promotion ● Budget setting across a range of services/areas, managing and of equality monitoring related activity, liaising with finance colleagues to ensure appropriate costing and ensure compliance with Standing Financial ● To create an inclusive working environment where diversity is instructions and Standing Orders. valued, everyone can contribute, and everyday action ensure we ● Develop commissioning/ service models that ensure value for money meet our duty to uphold and promote equality and promote excellence. ● Constantly strive for value for money and greater efficiency in the use Partnership and cross boundary working of these budgets and to ensure that they operate in recurrent financial balance year on year. ● To engage with programmes and teams across the health and care sector to join up the strategic outcomes of efforts to accelerate AI in health and care People Management

● Lead AI Lab engagement with international AI policy initiatives ● Manage the function/programme, building a collaborative working including the Global Partnership on AI environment and an innovative culture ● Transfers expertise and knowledge as appropriate, regarding innovation issues throughout the team and also externally to Directors

● Represent the AI Lab at various events and policy fora to promote and lead providers – including developing and delivering formal the programme and engage with relevant stakeholders briefing/training to promote innovation. ● Support an effective matrix approach to achieve NHS objectives. Leadership for transformational change ● To manage, motivate, inspire and develop staff within the team to ensure that they are able to deliver the responsibilities of NHS England and NHS Improvement. ● To model a collaborative and influencing style of working, ● Responsible for the recruitment and development of the Directorate negotiating with others to achieve the best outcomes. Embedding staff, including undertaking appraisal, staff develop and where this approach across the Directorate. appropriate progressing employee relation matters. ● Responsible for managing multiple functions within the directorate. Using insight and evidence for improvement Information Management ● To lead the evaluation of the AI Lab programme providing ● Responsible for the development, management and maintenance of short-term insights for existing projects and longer-term scoping of systems and framework across the organisation. future direction. ● Partners with the business to ensure that information management needs are met in order to enable effective planning and monitoring of Developing an excellent organisation quality. ● Responsible for the development and delivery of data systems across ● To ensure the health, safety and wellbeing of all staff within the the organisation. department. ● Responsible for the design, development and implementation of ● To ensure compliance with all confidentiality and governance information systems within the directorate rather than data systems. requirements within the department. ● To adhere to the NHS Managers Code of Conduct and any other Research and Development relevant professional codes of conduct at all times. ● Develops an innovation strategy including research and development to identify, develop and promote best practice ● Drawing from experience and expertise in other academic fields and industries, ensures that the organisation benefits from relevant innovations ● Highlight, promote and report innovative approaches to education and training, particularly their impact on service

● Commission and co-ordinate and Research and Development strategy to drive innovation

Planning and Organisation

● Accountable for developing and owning the operational strategy and working with the team to ensure that this is incorporated into the consolidated plan. ● Develops plan for the delivery of the role’s responsibilities including identifying interdependencies, managing risks, modelling the potential impacts on the wider organisation, determining resource requirements and building in contingency where required. ● Contributes to the strategic planning process and delivery of priorities and manages consequential adjustments to activities. ● Chair or attend as appropriate, meetings with varied internal and external key stakeholders to facilitate the delivery of the strategic objectives.

Policy and Service Development: ​ ● Promote the adoption of innovative strategies and techniques. ● Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLA’s) which may impact service delivery and Sector. ● Working across multiple agencies both within and outside of the NHS, equivalent to a directorate when compared to other NHS provider organisations. ● Lead on policy development with impact across the organisation.

Key Working Relationships

● Build and maintain good working relationships with a broad range of internal and external stakeholders on a range of business sensitive issues. ● Lead as the expert; integrating systems and managing effective working relationships with the appropriate stakeholders. ● Manage potentially aggressive and/or antagonistic situations with staff and stakeholders within change programmes for successful outcomes often dealing with complex and conflicting issues with staff and stakeholders. ● Link with managers and members of other initiatives to address inter-dependencies and ensure alignment. ● Employ effective communication, negotiation and influencing skills to enable effective change management with stakeholders at all levels (including senior management) who may hold differing and contentious views. ● Represent the Sector in sensitive and political situations, delivering difficult messages where required to high-level audiences. ● Effective stakeholder management across different departments and at all levels, maintaining relationships with key and high-profile stakeholders, such as key strategic regional and national policy makers.

Organisational structure

Person specification

Criteria Essential Desirable Evidence*

Qualifications Educated to masters level or equivalent level of experience of working at a senior ✓ A/I level in a specialist area.

Knowledge and A/I experience In depth expert knowledge acquired over a significant period of time in setting ✓ organisational strategy

✓ Demonstrable knowledge of policy development and leading change at a senior level

✓ Proven and significant leadership experience and/or formal management

qualification ✓ Evidence of post qualifying and continuing professional development

Must have an understanding of the background to and aims of current healthcare ✓ policy and appreciate the implications of this on engagement

Should have an appreciation of the relationship between the Department of Health, the NHS England/ NHS Improvement and individual provider and commissioning organisations.

Demonstrable experience of managing and prioritising a large budget with solid ✓ working knowledge of financial process requirements.

Previously responsible for a budget, involved in budget setting and working ✓ knowledge of financial processes

✓ Member of relevant professional body

Skills Capabilities & Attributes Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations ✓

Ability to provide and receive, convey and present highly complex, sensitive ✓ and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement ✓ Ability to communicate effectively with clinical, academic and all levels of staff

High level analytical skills and the ability to draw qualitative and quantitative data ✓ from a wide range of sources and present in a clear concise manner

Ability to analyse numerical and written data, assess verbal, written, numerical ✓ and draw appropriate conclusions

✓ Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate ✓ Leadership, vision, strategic thinking and planning with highly developed political skills ✓

Ability to demonstrate a high level of expertise in providing senior leadership ✓ Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines.

Ability to make decisions autonomously, when required, on difficult issues. ✓

Autonomy to undertake actions as a result of own interpretation of policy and guidance providing a source of expert advice to the organisation ✓

✓

Values and ✓ A/I Behaviours Commitment to and focused on quality, promotes high standards in all they do. ✓ Able to make a connection between their work and the benefit to patients and the public. ✓ Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values ✓ Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others ✓ Values diversity and difference; operates with integrity and openness ✓ Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation. ✓

✓

Actively develops themselves and supports others to do the same.

Needs to have a thorough understanding of and commitment to equality of ✓ opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems. ✓ Self-awareness in teams of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness. ✓ Values diversity and difference operates with integrity and openness. ✓ Embrace change, viewing it as an opportunity to learn and develop. ✓ Demonstrates honesty and integrity and promotes organisational values.

Other Ability to travel across multiple sites where required ✓

* Evidence will take place with reference to the following information:

A Application form

I Interview

T Test or Assessment

C Certificate