AB10/142 8 September 2010

Year in Review 2009 AB10/142 8 September 2010

University priority 2009 Teaching and Learning

1 Develop sustainable high quality teaching programs

Vision 2 Establish a student experience Dynamic and innovative, the program to improve employability and develop the skills and Library extends beyond its understanding of rounded citizens physical boundaries. 3 resource teaching excellence As the key provider of quality information and related services, 4 Promote equity of access we are proactive and flexible in for students of ability fulfilling information needs. We work with La Trobe University students and staff to achieve Research teaching, learning and research goals. 5 expand research quality and impact

Mission 6 Raise volume and quality of research La Trobe University Library and increase research income is committed to achieving the highest standards in the provision of information resources and 7 establish targeted cross-faculty services in order to advance the research institutes teaching, learning and research of the University.

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Library strategy 2009 Teaching and Learning

1 In partnership with academic staff build high quality library collections that are aligned with curriculum development

2 Contribute to graduate capabilities and life-long learning by embedding information literacy into the curriculum, in collaboration with academic staff Year in Review 2009

3 Promote and deliver information resources linked to curriculum delivery

4 Provide equitable access to information resources within flexible learning Contents environments accommodating a diversity of learning styles and ensuring From the University Librarian 2 consistent levels of service Senior staff moves 3 Research Teaching and Learning 4 n Acquisitions innovations 4

5 Build and promote access to research n Advising on collections 4 collections for development of new n Embedding resources in the LMS 4 knowledge and the application of n Integrated academic language skills 4 knowledge for the benefit of all n Generic online skills 5 n Information literacy strategy 5 6 In partnership with researchers, develop n Improved document delivery 6 open access, institutional repositories n Search innovation 6 of research outputs and provide advice n User experience enhancements 6 on the curation and preservation of n Online reference service 6 research data n Borchardt Library Redevelopment 7 n Bendigo building plans 7 7 Promote Library resources and services Research 8 that advance global, collaborative n Research repository 8 research n BONUS+ a plus for users 8 n Digital collections 9 n Library Annexe 9 n Postgraduate study space 9 Library committee 2009 10 Library management team 10 Thank you to donors 10 Key statistics 11 Professional and research activities 12

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010 From the University Librarian

2009 was a landmark year for the Library with many challenges and achievements. Organisational change Continuing the University-wide process of major change and renewal, the Library completed its functional review as part of the Administrative Change Program, one of the first areas of the University to do so. Borchardt Library Redevelopment A new Library organisational structure was proposed and 2009 also saw the culmination of planning for the $10M after staff consultation a revised structure was approved. Library redevelopment at the Melbourne campus, the The new structure reflected the increasing emphasis establishment of the Library Annexe to house 20km of on digital library collections and services. It also low-use print materials in nearby Waterdale Road, and strengthened the ‘one-library’ principle, consolidated staff the commencement of the largest collection moves in into teams and increased the focus on career planning the Library’s history. and staff development. Some key areas of change were: Collections and services Through all these changes collections were expanded, „„ Metadata/cataloguing processes were combined with services continued to be provided and many innovations acquisitions into a new Collection Provision section, were introduced. These included: in line with library best practice. „„ A Digital Infrastructure section was created focussing „„ the success of the embedded information literacy 2 on innovation in relation to e-content, digital program for the new Health Sciences common first year repositories, digital data curation, preservation „„ engagement with Design for Learning through the and retrieval, and e-publishing. Building Blocks project for embedding information literacy „„ Acquisitions and cataloguing functions for „„ the contribution to data gathering of research outputs Bendigo and Albury-Wodonga were to be for the University’s Excellence in Research for Australia centralised at Melbourne. (ERA) submissions „„ Responsibility for server and equipment maintenance „„ the evaluation of new discovery layers and selection was transferred to ICT following the agreement of a new search solution (Summon) reached with ICT that ‘the Library deals with issues „„ trial of document delivery for undergraduates and related to digital content, especially scholarly content, a commitment to introduce BONUS+, a resource and to its integrated library management system while sharing scheme that enables unmediated document ICT covers hardware and networks’. Information delivery of selected library material from other Systems staff were either transferred to ICT or to the BONUS+ university libraries Library Digital Infrastructure section. „„ trial and mainstreaming of an online chat service „„ A new section for quality and planning coordination „„ a new system for subject guides (LibGuides) across the Library was created in line with the „„ international student web pages University’s aim to improve the quality of service „„ preparing a case for more Library space at Bendigo delivery across the University. „„ longer opening hours at Melbourne and Bendigo „„ As a number of Library staff had accepted the „„ new Library branding University’s Voluntary Redundancy packages late „„ more ebooks, more ejournals, more full-text in 2008 or during the first half of 2009, no further databases, more backfiles.... staff reductions were required during the These activities involved a huge amount of planning, organisational change. implementing and adjustment from Library staff at every campus. To have reached the end of 2009 in such good heart is a tribute to everyone involved. Ainslie Dewe University Librarian

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Senior staff moves

During 2009, the Library said farewell to two long-serving senior members of staff, Barbara Paton and Helen King, and welcomed two new senior staff, Laura Maquignaz and Kerryn Amery, who took up their positions in November. Welcome Laura Maquignaz, Associate University Librarian (Collection Services) Laura brings to La Trobe considerable experience in library management at a senior level, of people, budgets, service

planning and review. Laura previously worked at Victoria Laura Maquignaz University Library as Manager Information Resources for 15 years where she was responsible for the management of collections, electronic systems and services across three campus library services Kerryn Amery, Associate University Librarian (Information Services) Kerryn was previously Director, Operations and Deputy 3 Executive Director at Charles Sturt University Division of Library Services where she lead the Access, Information and Collection Services teams across a number of sites in NSW and in Ontario. Kerryn also has considerable Amery Kerryn experience in a number of roles at CSU, Deakin and Swinburne Universities. Farewell Barbara Paton, previously Deputy University Librarian In February 2009 Barbara announced her appointment as University Librarian at the University of New England. Barbara made an enormous contribution to both the Library and the University during her 21 years of service and is highly regarded for her professionalism, focus on clients Barbara Paton Barbara Paton and continual improvement, and her consultative style. Helen King, previously Associate University Librarian Helen King retired in August 2009 after 30 years working in libraries, 14 years of which were spent in library management roles at La Trobe University’s Melbourne and Bendigo campuses. Helen’s leadership helped create a ‘whole of library approach’ for university-wide operational and service delivery. Following Professor Earle Gow’s retirement in December 2007, Helen acted in the role of University Librarian until August 2008. Helen King

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Teaching and Learning

University priority – Advising on collections Develop sustainable high quality teaching programs The Library continued to work closely with the Faculty of Library strategy – Health Sciences in 2009. While Health Sciences faculty In partnership with academic staff build high quality librarians developed popular and well-used Library skills library collections that are aligned with curriculum modules for first year students, staff continued to plan for the development collections and services impact of the new course structure „„Advise on collections at point of curriculum design. for Health Sciences in years 2-4. Issues included: „„Investigate automated processes for book „„ the entry pathways for students in later years and the and e-book acquisition and processing implications for information literacy skills programs and University priority – support for discipline catch up, i.e. self-directed programs to develop underpinning skills in biosciences Establish a student experience program to improve employability and develop the skills and understanding „„ the collection needs of students in the proposed of rounded citizens Bachelor/Masters program course structure Library strategy – „„ the collection needs of students and academic staff within Contribute to graduate capabilities and life-long learning the clinical network framework/hospitals. by embedding information literacy into the curriculum, in collaboration with academic staff Embedding resources into the LMS „„Implement generic, online information literacy programs In 2009 faculty librarians embedded a range of services into based on international best practice the Learning Management System (LMS) to ensure students „„Implement the Library Information Literacy Policy in each had easy access to library support and scholarly resources at 4 Faculty to achieve a systemic, sustainable and systematic point of need. A total of 78 subject guides (LibGuides) were model of undergraduate research skills education that is manually embedded in various LMS units, individual support consistent at each campus was provided via LMS discussion boards and librarians also „„Continue to embed information resources and services embedded links to eReserve materials where possible. into the learning management system, wherever possible In future, it is hoped that software applications will be developed „„Work closely with academic language and learning skills to automate systematic creation of links between specific staff to provided integrated services to students Library resources and LMS units. However, until then faculty librarians will continue to manually embed resources and Acquisitions and processing innovations services. Requirements for automated embedding of services and resources will be included in the planning for the new Patron Driven Acquisition (PDA) is a relatively new acquisition learning management system via Library participation in the method that allows authorised Library users access to Learning Management System Advisory Group in 2010. ebooks. Purchases are automatically triggered based on usage providing cost-effective, cross-campus, multi-user Integrated academic language skills access to a growing selection of high use titles. The spread In a collaborative effort between the Library and the Language of titles that were purchased during a trial in 2009 suggests and Academic Skills Unit, a research project based at Albury- that library users are generally willing to embrace ebooks Wodonga was conducted to measure the impact of a structured across all disciplines, with the most significant use in the program for developing academic skills in a group of mature- Humanities and Social Science area. age students from the University Bridging Program. The project The Library has also outsourced the physical processing of sought to determine the key competencies to be addressed, library books to two main suppliers. Investigation of these design instruction and practice to develop these skills. processes, which include ownership stamping and the The final report, ‘Building Bridges: equipping students for application of barcodes and security devices, indicated that academic success’, concluded that adopting a structured they could be performed more cost effectively by our book and holistic approach to research skill development was suppliers. By having books arrive in the Library with this effective in building students’ competence and confidence. processing already completed, staff time has been freed up The results also reaffirmed the value of embedding skills to get the books to the shelves more quickly. development in the curriculum, and of co-operation across organisational units.

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

The Building Blocks project resulted in recommendations for innovative approaches that will give every student the best opportunity possible to develop information literacy skills. It builds upon existing positive partnerships between academic and library staff, and the services and resources provided by the Library, but does so in a more scalable, sustainable and systematic way.

Information Literacy strategy In 2009 all faculties and the Library were funded by the Design for Learning Curriculum Teaching and

Learning Centre (CTLC) Graduate Capabilities to undertake Design for Learning projects as part of

this university-wide initiative Inquiry / Research of curriculum review and

renewal of undergraduate Information Literacy Faculty Policy programs. Embedded Framework Information Foundation level Literacy A major curriculum Advanced level levels of Proficient level attainment design challenge of Strategy Design for Learning is the recommendation that the Students six La Trobe Graduate Capabilities be embedded within each course. The Library’s ‘Building Blocks : embedding inquiry/research (information literacy) graduate capabilities into the curriculum’ project addressed this challenge by exploring the best way to embed 5 information literacy as an integral element of each course. Generic online skills program The project had four main components; LibSkills is a set of self-paced skills tutorials available via „„ developing an information literacy strategy the Library website that is designed to enable students to „„ developing reusable learning objects teach themselves library research skills. The essential skills „„ evaluating an example of the strategy covered include : in practice (Health Sciences) „„ Searching for information: „„ investigating possible first year information literacy n Using the catalogue models for Science, Technology and Engineering. n Using websites n Finding journal articles The Information Literacy strategy outlines a systemic, coherent and sustainable way for the Library to support the University’s „„ Finding items on a reading list Design for Learning recommendations. It is closely aligned to „„ Evaluating information sources the existing Information Literacy Policy and Framework. A review „„ Ethical use of information and referencing of these documents was undertaken to ensure that a consistent „„ Digital information literacy approach to Information Literacy was expressed in all. Originally designed by a New Zealand higher education The process to develop the strategy included gathering data consortium and released under creative commons licence for and consulting recent literature, as well as workshops with re-use in educational settings, the material was modified and Library staff across campuses and comprehensive consultation enhanced to reflect the needs of La Trobe University students. with academic staff via faculty and liaison committees. The tutorials cover information that is fundamental to student The Information Literacy Policy is currently being transferred success at University and is pitched at first year students. to the official University Policy template, and the Strategy Students can dip in and out when they need the information and Framework are being transferred to the University and the tutorials can be used with librarian support or linked Procedures template. Implementation of the Strategy began in the Learning Management System. in 2010, particularly focusing on embedding IL programs in The design and format of LibSkills means that library cornerstone units offered by each faculty. staff can easily tailor the course content for disciplinary The Information Literacy Policy, Framework and Strategy differences or respond quickly when new library services is available at lib.latrobe.edu.au/about/infolit.php or resources become available.

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Teaching and Learning

University priority – Search innovation Resource teaching excellence In the first half of 2009 an extensive review of the Library’s Library strategy – arrangement for federated search services (Metalib/SFX) was Promote and deliver information resources completed with a focus on maximising the impact of federated linked to curriculum delivery search and link resolver services for the La Trobe community. „„Investigate and implement improved As part of the review a number of products and services were federated searching of digital resources considered and evaluated against criteria including the ability to „„Investigate and implement improved OPAC create a positive user experience, quality of service, set up and features based on available usability data maintenance costs and integration with other discovery paths. „„Expand virtual reference services using Web 2.0 capability Based on the outcomes of the review and formal quotations provided by three vendors, the Library decided to purchase University priority – a combination of Summon™ and 360 Link, both from Serials Promote equity of access for students of ability Solutions, to replace Metalib/SFX. Library strategy – The new integrated search features are being implemented Provide equitable access to information resources and will be fully functional by July 2010. The Library will within flexible learning environments accommodating continue to participate in and support AARLIN in 2010. a diversity of learning styles and ensuring consistent levels of service User experience enhancements „„Plan for redevelopment of Bundoora Library to provide Regular testing of the user experience of the Library website quality learning spaces that encourage collaboration and and catalogue is conducted and 2009 was no exception. This 6 enhance learning resulted in improvements to requesting holds, sorting results „„Consider options for building and making bookings for audiovisual items and services. redevelopment at Bendigo Search options were also enhanced providing additional options „„Investigate unmediated document delivery for users to select from the main search list on the homepage options including the BONUS+ scheme including DVDs/video, ebooks, exams and theses. The Journal title search and databases were placed in a separate tab on the library homepage and comprehensive instructions provided to assist staff and students with effective searches. Improved document delivery Students at the Mildura and Shepparton campuses welcomed In August a trial was undertaken for undergraduates to use improvements to the Library website that meant quicker and the document delivery service to request documents not held easier access to the relevant TAFE catalogue, rather than having within the Library’s collection. This service was previously to click through several links to find materials in their local library. available only to postgraduates and staff. The service will be AirPAC, a product from Innovative Interfaces that allows quick mainstreamed in 2010, with undergraduates able to request up and easy access to the Library website and catalogue from to 10 documents from other libraries each year. mobile devices, was investigated, purchased and made ready for implementation in 2010. Online reference service A successful trial of virtual reference assistance in the form of a Live Chat service was conducted in April to improve remote student access to assistance at point of need. In 2009 the service operated from 11:00am to 1:00pm, Monday to Friday during semester but has since been extended to run until 3:00pm. Students can chat directly with a librarian from wherever they are – even in the Library – and get answers to any information search questions. Outside these hours students can email a question via the ‘Ask a Librarian’ service linked from the Library homepage.

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Borchardt Library redevelopment Bendigo building plans Planning the scope of works for the redevelopment of the Improvements and increased space is also a priority at the Library at the Melbourne campus continued in 2009, with Bendigo campus to cope with increased student numbers a decision made early in the year to optimise learning spaces now and into the future. A case has been developed for major by doing more of the redevelopment works within the Library redevelopment works and will be further pursued in 2010. building envelope and moving very low use print materials Renovations undertaken at the start of 2009, including new to off-site storage. carpet and air-conditioning on level 2, fresh paint, some John Wardle Architects were appointed to the project in improved study areas and spaces for laptops, and new banners February and work continued until mid year developing design and signs were welcomed by staff and students at the campus. options. In July an increase in the original budget was approved by the University’s Planning and Resources Committee to allow for the whole of the public area of Level 1, including a new entrance and facade, and a substantial part of Level 2 to be part of the building works. Detailed work to plan the relocation of collections continued throughout the year with a focus on achieving most of the move during the summer break. Detailed plans were also needed for relocation of equipment and resources from Level 1 to Levels 2 and 3 of the Library, such as computer workstations, group study tables, current newspapers and other small Bendigo 7 collections and facilities, to clear Level 1 for refurbishment.

The $10M Library redevelopment project funded by the University and the Federal Government’s Better Universities Renewal Funding will provide students and staff of the University with a more vibrant and contemporary library space and add much needed technology-enabled collaborative study facilities that are better suited to current and emerging teaching and learning styles.

Overall, the redevelopment will provide an additional 845 seats created in a variety of flexible and social configurations to support group and individual study, provide a new entrance and single service desk, 70 additional computer workstations Melbourne in group study spaces and dedicated postgraduate and academic staff study areas.

Major building works are not planned for Level 3 of the Library in this stage, but collection moves will make way for 100 additional individual study carrrels and greater availability of natural light for study areas on this level. Final construction documentation was received in early November, construction began in January 2010 with Level 1 expected to be open by the start of semester 2. Work will then begin on Level 2 and is expected to be completed by September 2010.

Further information at lib.latrobe.edu.au/melbourne/building Melbourne

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Research

University priority – Research repository Expand research quality and impact In September, the Higher Degrees Committee (Research) Library strategy – agreed to recommend mandatory online deposit of theses into Build and promote access to research collections the institutional repository and to forward this recommendation for development of new knowledge and the application to the Research and Graduate Studies Committee and faculties. of knowledge for the benefit of all Based on the outcome of similar regulations at other university „„Acquire, organise and deliver high quality digital libraries, open access to La Trobe theses will increase their collections that match recognised quality of print international exposure and create greater opportunities for collections, particularly in the University’s areas of research strength promotion and collaboration. „„Maintain quality of print collections particularly The technology to facilitate direct deposit of research outputs in the University’s areas of research strength into the repository was developed and discussions were held with other parts of the university to build a policy and process to „„Prepare business case for long term storage of and access to print collections promote open access to La Trobe research outputs. The Library also participated in submissions to the Australian University priority – Research Data Commons prepared by the University to develop Raise volume and quality of research an approach to the preservation and curation of research data. and increase research income Library strategy – Postgraduate study space In partnership with researchers develop open access, As part of the redevelopment works at the Melbourne campus institutional repositories of research outputs and provide separate dedicated postgraduate and academic staff study 8 advice on the curation and preservation of research data spaces are being created on Level 2 of the Library. These „„Promote regulation changes that provide automatic spaces will be accessed by card only, and include meeting deposit of higher degree theses into the open access or study tables, lounge style seating, a small kitchenette, institutional repository and computer workstations. The postgraduate study and „„Provide easy pathways for the self-submission its neighbouring academic staff study will provide a quiet of research outputs into open access professional setting for researchers. „„Establish current status of preservation and curation of research data and suggest options BONUS+ a plus for users and architectures for the future BONUS+, a co-operative resource-sharing project among University priority – several major university libraries in Australia and New Zealand, was also investigated and will be implemented in 2010. Establish targeted cross-faculty research institutes Library strategy – BONUS+ member universities have access to over 4 million volumes collectively owned by their libraries. Over 70% of the Promote Library resources and services that advance global, collaborative research titles in BONUS+ are owned by only one library, extending the „„Contribute to the advancement of research individual library collections and removing geographical barriers. information skills for staff Once fully implemented, La Trobe staff and students will be „„Provide targeted services, research skills programs able to place holds on books from the participating university and (as building changes allow) specific study areas libraries and have the hold requested delivered to the La Trobe for postgraduate students campus library of their choice. All delivery costs are covered. „„Improve search and navigation of multi-disciplinary La Trobe staff and students will be able to see and place digital resources holds on material from libraries including those of Edith Cowan University, Perth; Massey University, New Zealand; University of Ballarat; Deakin University; University of Melbourne; Victoria University; University of Newcastle; University of Technology, Sydney.

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Digital collections Over the last few years, in line with global trends, the Library has been moving to a more comprehensive electronic collection providing students and researchers with timely desktop and cross-campus access to scholarly materials. In addition, the Library has been purchasing ebooks at a rapid rate and digital back-sets of journals whenever the budget allows. The list of purchases in 2009 is long but notable additions to the digital collections include: „„ ScienceDirect – Elsevier Freedom Collection & back files including more than 2000 scientific, technological and medical full-text titles „„ SpringerLink ebooks – 2,500 titles for several disciplines „„ ARTstore – a database comprising more than 300,000 digital images. The rapidly growing collection of electronic journals, including back-sets, means that many of the print journals moved to the Library Annexe are available online. The Library has also joined Portico, an organisation which focuses on digital preservation of commercially published 9 books and journals. The membership to Portico is one way students Postgraduate in which the Library ensures uninterrupted, long-term access. Library Annexe Actively managing the Library’s expanding print collection is an ongoing process. In 2008 the average occupancy rate of shelf space at the Borchardt Library was 93 per cent, exceeding the standard at which a library is considered full (86 per cent). The Library regularly cedes books to archival storage, removes duplicates of older texts, and purchases electronic materials to maximise space for new materials. Despite these measures, space for print collections has encroached on study areas while demand for Library student study space has significantly increased. One of the ways the Library has made space for changing student needs and accommodate print collections is to establish the Library Annexe, located at 666 Waterdale Rd, Heidelberg West. In 2009 the Annexe was fitted out with 20km of custom shelving and collection relocations began in November. The Annexe houses 18.5 km of material previously located in the Library’s on-site store, low use, older material and print titles with electronic equivalents. Materials in the Annexe can be borrowed with a 24-48 hour delivery. Journal articles and chapters are scanned and delivered via email, and researchers are welcome to visit the

Annexe to consult the collections. Library Annexe

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010 Thank you to our donors The Library would like to thank its many benefactors for their Library committee generous donations and gifts of books, journals and collections which have both enriched and augmented our collections. Every gift is genuinely appreciated. We also appreciate the continuing support of many members of staff whose names have appeared and staff 2009 in previous annual reports.

Library Committee Library 2009 donors Corporate donors Membership Management Adam Bird AIATSIS Amanda Carter Baillieu Library, Professor Malcolm Rimmer Team Andrew Murray University of Melbourne Chair Academic Board, (Chair) Barbara Paton Professor Ainslie Dewe Catholic Institute of Sydney Professor Ainslie Dewe Barry Valence University Librarian (ex officio) University Librarian Bill Breen Centre for Applied Research, Dr Howard Nicholas BSc Cant., Grad Dip (Arts Admin) Bradley Ward RMIT University Nominee of Academic Board MIT, DipNZLS, FNZLIA, MCLIP, AALIA Bruce Stone Centre for Australian Weather Professor Chris Handley Kerryn Amery Carole Abourjeili-Kayal and Climate Research Nominee of Academic Board Associate University Librarian, Carolyn Poljske City University of Hong Kong Dr James McArdle Information Services Chen Hong Cooperative Research Centre Nominee of Academic MSc, MBA Qld., GradDipLibSc Chris Fifis for Aboriginal Health Board (Bendigo) QIT, AALIA Cucu Juwita Cyprus Research Centre, Laura Maquignaz D McCormack Dr Catherine Meathrel Anna Pouradier Duteil Nominee of Academic Board Associate University Librarian, Daniel Martin Department of Defense (Albury-Wodonga) Collection Services Davide Cottone [vacancy] BA Melb., GradDipEd GradDipLib Prof Dennis Altman Department of Human Services Faculty of Education Melb. State College, MLib Mon., Despina Michael Department of Mr David Beagley MBus VUT, AALIA Diego Forcada Gallardio Parliamentary Services Faculty of Education Geoff Payne Dr Maya David Diabetes Australia (Vic) Dr Wayne Geerling Ms Bernadette Newstubb Associate University Librarian, Director Public Prosecutions Faculty of Law Fiona Bird Infrastructure Services Dr Alana O’Brien, LUMA and Management BSc La Trobe, GradDipLib RMIT, Freya Mathews Professor John King GradDipCompSci La Trobe, AALIA Geoff Hewitt English Department George Karolyi Faculty of Law Alison Bates Geeho Liu, Thomson ISI and Management Godden Mackay Logan Institute of China Studies, Collection Provision Manager J. Gatt-Rutter [vacancy] BA La Trobe, GradDipInfStud MCAE University of Malaya J.V. D’Cruz 10 Faculty of Health Sciences International House of Japan, Lea Beranek Jim Asker Dr Paul O’Halloran Chairman, Tasuku Takagaki Faculty of Health Sciences Collection Delivery John Chiddick and Facilities Manager Japan Institute for Labour Dr Nicola Stern John Martin BA La Trobe, GradDipLib Melb. Policy and Training Faculty of Humanities Judith Richards and Social Sciences Eva Fisch Juliane Roernhild Japanese Literature Dr Alison Ravenscroft Collection Development Julie Georgina Marshall Publishing and Promotion Centre Faculty of Humanities Manager Kerry Fitzmaurice Journeyman Pictures and Social Sciences BA CUNY, GradDipLib RMIT, AALIA Khalid Hameed Shaida KfW Bankengruppe Lale Ridgway Dr Chris Pakes Dorota Pudlowski Lau Cheng Yong King Faisal Centre for Faculty of Science, Quality and Planning Manager Research and Islamic Studies Technology and Engineering Leon Lyell BA Macquarie, GradDipLib RMIHE KOD EUFO Institut [vacancy] Lindsay Falvey Fiona Salisbury Faculty of Science, Merryl Harris Korea Information and Technology and Engineering Learning and Research Mrs Val Rae Communications Society Ms Barbara Paton Services Manager Ms Jean Woodhouse Nagoya University Economic Deputy University Librarian BA Melb., GradDipLib MCAE, Nicola Henry Reseach Centre, Japan MLibInfoStud Melb. Nikolas Kazantzis Ms Helen King National Central Library, Taiwan Associate Librarian Michael Wood Nishikawa Ukon Omar Rojas Pat Moloney for the Mr Geoff Payne Digital Infrastructure Manager Church of Scientology BSc(Hons), DipEd, BEd La Trobe, Peter E. Browne Director, Library Corporate Pei Likun, China Centre and Financial Services GradDipLib RMIT, Prof Sandy Gifford Rae Walker Monash University Ms Jeanette Dazkiw GradDipCompApp RMIHE Rino Grollo Psychosurgery Campus Librarian, Bendigo Linda Sheridan Robert Coventry Review Board Ms Linda Sheridan Campus Library Manager, Robert Lowell Royal Australasian Campus Librarian, Albury-Wodonga Robert Mihajlovski Ornithologists Union Albury-Wodonga BA, DipEd La Trobe, Prof Robin Jeffrey Taiwan National Central Library Ms Katherine GradDipLib C.Sturt, AALIA Romina Zammit Long-Davidson Jeanette Dazkiw Tenants Union of Victoria Ron Amor Student Representative Trinity College, Campus Library Sam Spiers (Undergraduate) University of Melbourne Manager, Bendigo Sayyed Mojtaba Musavi Lari Mr Lachlan Batchelor BA (Lib) RMIHE, Soon-Kwi Kim University of Technology Student Representative GradDipEdT USQ, AALIA Stephanie Chard Sydney, Dr. Widin (Undergraduate) Syd Cracoeur University of Newcastle Ms Cham Thuy Ha Tony Anamourlis University of Tasmania Student Representative Wayne Geerling (Postgraduate) Victoria Police Historical Society Yichuan Yuan Ms Kathy Russell Yunnan Academy Zahiruddin Ahmad Secretariat of Social Sciences Zuleika Arashino AB10/142 8 September 2010

Key statistics 2007 2008 2009 Organisation LTU students (EFTSL as at census Jan-Dec) 21,916.7 22,394.4 23,579.4

LTU staff (FTE as at census 31 March) 2,385.9 2,457.2 2,403.5

Total LTU clients 24,302.6 24,851.6 25,982.9

Other clients, including Wodonga Institute of TAFE population (FTE) 6,822 6,548 7,161

Total Library clients 31,124.6 31,399.6 33,143.9

Library staff (FTE) 139.6 132.6 120.7 Expenditure Expenditure – information resources $7,272,058 $7,888,750 $9,998,577

Expenditure – equipment $367,020 $234,912 $234,654

Expenditure – operating $2,155,061 $2,419,245 $7,748,729*

Expenditure – salaries $9,579,105 $9,621,660 $8,810,312

Total expenditure $19,373,244 $20,164,567 $26,792,272 Information resources Books & audiovisual materials – total items held 1,511,566 1,523,054 1,541,742

Serials – total volumes held 606,779 622,015 626,979

Total items/volumes 2,118,345 2,145,069 2,168,721

Current serial print/non-print titles 4,448 3,851 3,260

Current serial electronic titles 35,349 40,717 43,891 11 Total current serial titles 39,797 44,568 47,151

Total current ebooks 5,922 11,739 34,947 Research & learning services Reference inquiries 79,265 81,735 60,849

Information literacy sessions (F2F) 828 719 852

Information literacy session participants 17,237 12,643 13,675

Online information literacy module use NA NA 50,046 (ongoing development)

Online LibGuides – subject guides hits NA 5,275 trial 254,133 (ongoing development) (Jun-Dec 08) Information delivery & access Loans of books, serials & audiovisual materials 645,800 560,166 558,353

Reserve loans 120,579 123,760 125,095

Intercampus loans 14,527 12,310 20,888

Loans to students & staff of other Australian institutions 17,529 12,006 13,847

Interlending & document delivery – items supplied 8,637 8,388 8,517

Interlending & document delivery – items received 19,191 17,387 12,773

E-book downloads NA 65,294 171,554

Electronic journal article downloads NA 1,807,630 2,040,157

Library website visits (page impressions) NA 5,796,421 5,143,530

Turnstile counts (visits to Library) 1,500,022 1,594,369 2,196,209

* Including central allocation cost of $4,603,901 and occupancy cost of $1,033,494 La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Professional and research activities

Membership of professional Bates, Alison Session facilitator & presentation of committees external to ‘Acquisitions/Cataloguing workflow : ordering from Millennium’ at AIUG conference, University of Ballarat, the University 12-13 November, 2009. Brooks, C. et al. ‘Can’t I just google?’ Presentation Bates, Alison ARLAC (Academic and Research Libraries at 12th Pacific Rim First Year in Higher Education Acquisitions Consortium) – Secretary, CAVAL Digital Conference, Townsville, 29 June – 1 July 2009. Interest Group, La Trobe University representative. Corbin, J., Brooks, C., Salisbury, F., Fisch, E. Beranek, Lea CAVAL Reciprocal Borrowing Executive ‘Can’t I just google?: Developing scholarship in first Committee. BONUS+ Coordinator’s Committee. year undergraduates’, Paper presented at HERDSA Bolitho, Clayton AARLIN (Australian Academic (Higher Education Research and Development Society of and Research Libraries) Quality Team member. Australasia) 2009, Darwin, 7-9 July. Butler, Gabrielle Libraries Australia Victorian Users’ Dewe, A., Livingstone, H. Garner, I. Report from IATUL Group Cataloguing Interest Group Sub-Committee. conference 2009, and SCONUL Conference, June 2009. Victorian Tertiary Cataloguing Group (VICTERCATS). Paper presented at CAUL Meeting 2009/2, Sydney 21-22 Dazkiw, Jeanette CAVAL Interlibrary Consortium September 2009. (CLIC). VDX Users Group in Australia and New Zealand Dewe, Ainslie ‘E-Science developments in Australia/ (VUGANZ), La Trobe University Library Delegate. VUGANZ New Zealand’ presentation at IATUL E-Science Seminar, Steering Committee, Member Polytechnic University of Hong Kong, 16 November 2009.

Dewe, Ainslie Deputy President, Council of Australian Fisch, E. and Parnell, S. ‘Do we have what they want?: 12 University Librarians (CAUL). Board member, International measuring success in meeting the information needs Association of Technological University Libraries (IATUL). of a university : the place of materials availability studies IRU-L (Innovative Research Universities – Libraries) group. in a Web 2.0 world’ Paper presented at EDUCAUSE Australasia 2009, Perth WA, 3-6 May 2009. Fisch, Eva CAVAL Archive and Research Materials Sheridan, L., Bennett, B., and Hulett, H. (CARM) Advisory Committee. ‘Building Bridges: equipping students for academic Karasmanis, Sharon VDX CLIC Practitioners Group, VDX success’. Paper presented at the Monash University Global Customer Advisory Committee, ALIA Interlibrary Transition, Retention and Progression Forum. Lending Advisory Group, Libraries Australia User Group – Document Delivery Committee. Research publications 2009 Ambrose, I. M., Johanson, G. ‘New Texts in Old Payne, Geoff Standards Australia/Standards New Zealand Pedagogies; Use of Electronic Books by Undergraduates’ Committee IT-19 Computer Applications – Information and Information Online 2009; ALIA 14th Exhibition and Documentation (Chair). Conference, 2009, pp.1-14. Pudlowski, Dorota Victorian Libraries Australia Users’ Ivankovic, H. Chapter 3.1 Databases: efficiently searching Group. IATUL Special Interest Group on Library literature, in Handbook for Allied Health Researchers, ed. Organisation and Quality Management Perry, A., Morris, M., and Cotton, S., East Melbourne, Vic.: Robertson, Tracy Member CAVAL Human Resources Menzies Foundation, 2009, pp. 65-72. Group and conference planning committee. Sheridan, L. ‘Developing Staff in the Regions’, Incite Magazine, ALIA, 2009, Vol. 30, pp.18-19. Sackers, Nicole CAVAL Reference Interest Group Committee. Sheridan, L. 2009 ‘Harnessing time: empowering staff in the workplace’ Library Management, 30 (6/7), pp.369-382. Salisbury, Fiona AARLIN Management Committee. Yucel, R., Bird, F., Blanksby, T. M., Valenta, K. E., Gendall, Conference presentations 2009 A. R., Plummer, K. M., Malone, B. S., Harvey, A. ‘A broad based, grass-roots, community of practice Bates, Alison ‘Patron selection vs Librarian selection : achieving curriculum reform in first year biology.’ Journal of who wins?’ presentation to Digital Interest Group Forum, Academic Language & Learning, Open Journal Systems, Deakin University, 28 October 2009. 2009, Vol 3, pp.26-35.

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

University priority 2009 La Trobe University Library Teaching and Learning Strategic Plan 2010

Develop sustainable high quality University priority Library strategy teaching programs Teaching and Learning Teaching and Learning

„„ Develop attractive, sustainable, high quality „„ In partnership with academic staff, build high quality library Establish a student experience and relevant teaching programs. collections that are aligned with curriculum development. program to improve employability and develop the skills and „„ Improve the quality of student learning through „„ Contribute to improved information literacy teaching improved teaching practices. practice within flexible learning environments to enhance understanding of rounded citizens graduate capabilities.

resource teaching excellence „„ Develop a coherent and structured approach to „„ Develop a structured approach to maximise usage of maximising student engagement and enrichment. library resources and services by staff and students.

Promote equity of access „„ Improve access, participation, retention and progression „„ Provide equitable access to authoritative information of students, particularly those from DEEWR designated resources within flexible learning environments, for students of ability equity groups and ATSI students. accommodating a diversity of knowledge, skills and abilities.

Research Research Research „„ Expand research quality and impact. „„ Build and promote access to research collections for development of new knowledge and the application of knowledge for the benefit of all. expand research quality and impact „„ Increase the number of research publications „„ In partnership with faculties and researchers, further and amount of research income. develop open access and institutional repositories of research outputs and provide advice on the curation and preservation of research data.

Raise volume and quality of research „„ Increase the number and proportion of students „„ Develop a structured approach to meeting information and increase research income undertaking research higher degrees. needs of students undertaking research higher degrees.

„„ Establish targeted cross-faculty research institutes. „„ Promote Library resources and services that advance global, collaborative research in identified and emerging areas of research strength. establish targeted cross-faculty International Engagement International Engagement research institutes „„ Increase the size and diversity of the international „„ Respond to the changing environment for entry and student body. progression for international students and develop appropriate services.

Community and Regional Engagement Community and Regional Engagement

„„ Strengthen the organisational structure linking all „„ Develop further the one-library service model to strengthen campuses to build a strong sense of shared identity community and regional engagement and advance the within the University. Regional Strategic Plan. Trobe Creative Services 21482 07/10 Trobe

La

La Trobe University Library Year in Review 2009 AB10/142 8 September 2010

Contact latrobe.edu.au/library E [email protected] latrobe.libanswers.com

La Trobe University Library 2010

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