Year in Review 2009 AB10/142 8 September 2010

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Year in Review 2009 AB10/142 8 September 2010 AB10/142 8 September 2010 YEAR IN REVIEW 2009 AB10/142 8 September 2010 University priority 2009 Teaching and Learning 1 Develop sustainable high quality teaching programs Vision 2 Establish a student experience Dynamic and innovative, the program to improve employability and develop the skills and Library extends beyond its understanding of rounded citizens physical boundaries. 3 Resource teaching excellence As the key provider of quality information and related services, 4 Promote equity of access we are proactive and flexible in for students of ability fulfilling information needs. We work with La Trobe University students and staff to achieve Research teaching, learning and research goals. 5 Expand research quality and impact Mission 6 Raise volume and quality of research La Trobe University Library and increase research income is committed to achieving the highest standards in the provision of information resources and 7 Establish targeted cross-faculty services in order to advance the research institutes teaching, learning and research of the University. La Trobe University Library Year in Review 2009 AB10/142 8 September 2010 Library strategy 2009 Teaching and Learning 1 In partnership with academic staff build high quality library collections that are aligned with curriculum development 2 Contribute to graduate capabilities and life-long learning by embedding information literacy into the curriculum, in collaboration with academic staff Year in Review 2009 3 Promote and deliver information resources linked to curriculum delivery 4 Provide equitable access to information resources within flexible learning Contents environments accommodating a diversity of learning styles and ensuring From the University Librarian 2 consistent levels of service Senior staff moves 3 Research Teaching and Learning 4 n Acquisitions innovations 4 5 Build and promote access to research n Advising on collections 4 collections for development of new n Embedding resources in the LMS 4 knowledge and the application of n Integrated academic language skills 4 knowledge for the benefit of all n Generic online skills 5 n Information literacy strategy 5 6 In partnership with researchers, develop n Improved document delivery 6 open access, institutional repositories n Search innovation 6 of research outputs and provide advice n User experience enhancements 6 on the curation and preservation of n Online reference service 6 research data n Borchardt Library Redevelopment 7 n Bendigo building plans 7 7 Promote Library resources and services Research 8 that advance global, collaborative n Research repository 8 research n BONUS+ a plus for users 8 n Digital collections 9 n Library Annexe 9 n Postgraduate study space 9 Library committee 2009 10 Library management team 10 Thank you to donors 10 Key statistics 11 Professional and research activities 12 La Trobe University Library Year in Review 2009 AB10/142 8 September 2010 From the University Librarian 2009 was a landmark year for the Library with many challenges and achievements. Organisational change Continuing the University-wide process of major change and renewal, the Library completed its functional review as part of the Administrative Change Program, one of the first areas of the University to do so. Borchardt Library Redevelopment A new Library organisational structure was proposed and 2009 also saw the culmination of planning for the $10M after staff consultation a revised structure was approved. Library redevelopment at the Melbourne campus, the The new structure reflected the increasing emphasis establishment of the Library Annexe to house 20km of on digital library collections and services. It also low-use print materials in nearby Waterdale Road, and strengthened the ‘one-library’ principle, consolidated staff the commencement of the largest collection moves in into teams and increased the focus on career planning the Library’s history. and staff development. Some key areas of change were: Collections and services Through all these changes collections were expanded, n Metadata/cataloguing processes were combined with services continued to be provided and many innovations acquisitions into a new Collection Provision section, were introduced. These included: in line with library best practice. n A Digital Infrastructure section was created focussing n the success of the embedded information literacy 2 on innovation in relation to e-content, digital program for the new Health Sciences common first year repositories, digital data curation, preservation n engagement with Design for Learning through the and retrieval, and e-publishing. Building Blocks project for embedding information literacy n Acquisitions and cataloguing functions for n the contribution to data gathering of research outputs Bendigo and Albury-Wodonga were to be for the University’s Excellence in Research for Australia centralised at Melbourne. (ERA) submissions n Responsibility for server and equipment maintenance n the evaluation of new discovery layers and selection was transferred to ICT following the agreement of a new search solution (Summon) reached with ICT that ‘the Library deals with issues n trial of document delivery for undergraduates and related to digital content, especially scholarly content, a commitment to introduce BONUS+, a resource and to its integrated library management system while sharing scheme that enables unmediated document ICT covers hardware and networks’. Information delivery of selected library material from other Systems staff were either transferred to ICT or to the BONUS+ university libraries Library Digital Infrastructure section. n trial and mainstreaming of an online chat service n A new section for quality and planning coordination n a new system for subject guides (LibGuides) across the Library was created in line with the n international student web pages University’s aim to improve the quality of service n preparing a case for more Library space at Bendigo delivery across the University. n longer opening hours at Melbourne and Bendigo n As a number of Library staff had accepted the n new Library branding University’s Voluntary Redundancy packages late n more ebooks, more ejournals, more full-text in 2008 or during the first half of 2009, no further databases, more backfiles.... staff reductions were required during the These activities involved a huge amount of planning, organisational change. implementing and adjustment from Library staff at every campus. To have reached the end of 2009 in such good heart is a tribute to everyone involved. Ainslie Dewe University Librarian La Trobe University Library Year in Review 2009 AB10/142 8 September 2010 Senior staff moves During 2009, the Library said farewell to two long-serving senior members of staff, Barbara Paton and Helen King, and welcomed two new senior staff, Laura Maquignaz and Kerryn Amery, who took up their positions in November. Welcome Laura Maquignaz, Associate University Librarian (Collection Services) Laura brings to La Trobe considerable experience in library management at a senior level, of people, budgets, service planning and review. Laura previously worked at Victoria Laura Maquignaz University Library as Manager Information Resources for 15 years where she was responsible for the management of collections, electronic systems and services across three campus library services Kerryn Amery, Associate University Librarian (Information Services) Kerryn was previously Director, Operations and Deputy 3 Executive Director at Charles Sturt University Division of Library Services where she lead the Access, Information and Collection Services teams across a number of sites in NSW and in Ontario. Kerryn also has considerable Amery Kerryn experience in a number of roles at CSU, Deakin and Swinburne Universities. Farewell Barbara Paton, previously Deputy University Librarian In February 2009 Barbara announced her appointment as University Librarian at the University of New England. Barbara made an enormous contribution to both the Library and the University during her 21 years of service and is highly regarded for her professionalism, focus on clients Barbara Paton Barbara Paton and continual improvement, and her consultative style. Helen King, previously Associate University Librarian Helen King retired in August 2009 after 30 years working in libraries, 14 years of which were spent in library management roles at La Trobe University’s Melbourne and Bendigo campuses. Helen’s leadership helped create a ‘whole of library approach’ for university-wide operational and service delivery. Following Professor Earle Gow’s retirement in December 2007, Helen acted in the role of University Librarian until August 2008. Helen King La Trobe University Library Year in Review 2009 AB10/142 8 September 2010 Teaching and Learning University priority – Advising on collections Develop sustainable high quality teaching programs The Library continued to work closely with the Faculty of Library strategy – Health Sciences in 2009. While Health Sciences faculty In partnership with academic staff build high quality librarians developed popular and well-used Library skills library collections that are aligned with curriculum modules for first year students, staff continued to plan for the development collections and services impact of the new course structure n Advise on collections at point of curriculum design. for Health Sciences in years 2-4. Issues included: n Investigate automated processes for book n the entry pathways for students in later years and
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