QK-AA-07-001-EN-C ISSN 1680-3809 THE EUROPEAN OMBUDSMAN THE EUROPEAN OMBUDSMAN THE EUROPEAN OMBUDSMAN INVESTIGATES COMPLAINTS AGAINST THE INSTITUTIONS AND BODIES OF THE EUROPEAN UNION THE EUROPEAN OMBUDSMAN THE EUROPEAN OMBUDSMAN AND HIS PERSONNEL annual report 2006 www.ombudsman.europa.eu ISBN 978-92-9212-090-0 ,!7IJ2J2-bcajaa! EN annual report 2006 THE EUROPEAN OMBUDSMAN EUROPEAN THE annual report 2006 © The European Ombudsman 2007 All rights reserved. Reproduction for educational and non-commercial purposes is permi ed provided that the source is acknowledged. All photographs, unless otherwise indicated, are copyright of the European Ombudsman. Front cover: © iStockphoto.com/urbancow The full text of the report is published on the internet at: h p://www.ombudsman.europa.eu Printed in Belgium PRINTED ON WHITE CHLORINE-FREE PAPER T HE EUROPEAN OMBUDSMAN P. N IKIFOROS DIAMANDOUROS Prof. Dr. Hans-Gert PÖTTERING MEP Strasbourg, 12 March 2007 President European Parliament Rue Wiertz 1047 Brussels BELGIQUE Mr President, In accordance with Article 195(1) of the Treaty establishing the European Community and Article 3(8) of the Decision of the European Parliament on the Regulations and General Conditions Governing the Performance of the Ombudsman’s Duties, I hereby present my Report for the year 2006. Yours sincerely, s P. Nikiforos Diamandouros The European Ombudsman 1, avenue du Président Robert Schuman – B.P. 403 – F-67001 STRASBOURG Cedex ☎ : +33 (0)3.88.17.23.13 – Fax : +33 (0)3.88.17.90.62 http://www.ombudsman.europa.eu –
[email protected] ANNUAL REPORT 2006 CONTENTS INTRODUCTION 15 1 EXECUTIVE SUMMARY 21 2 COMPLAINTS AND INQUIRIES 35 2.1 THE LEGAL BASIS OF THE OMBUDSMAN’S WORK 35 2.2 THE MANDATE OF THE EUROPEAN OMBUDSMAN 35 2.2.1 Complaints and own-initiative inquiries ........................................................................................................