University of Central Florida STARS
Libraries' Documents
2016
University of Central Florida Libraries, Annual Report 2015-2016
University Libraries UCF Libraries, [email protected]
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Recommended Citation University Libraries, "University of Central Florida Libraries, Annual Report 2015-2016" (2016). Libraries' Documents. 129. https://stars.library.ucf.edu/lib-docs/129 Annual Report 2015-2016 Table of Contents
Director’s Overview ...... 1 Administrative Services Administrative Services ...... 7 Circulation Services ...... 10 Regional Campus Libraries ...... 14 Universal Orlando Foundation Library at Rosen...... 17 Collections & Technical Services ...... 22 Acquisitions & Collection Services ...... 23 Cataloging Services...... 31 Interlibrary Loan/Document Delivery Services ...... 36 Communication, Assessment, & Public Relations ...... 39 Research, Education & Engagement Summary ...... 41 Curriculum Materials Center ...... 46 Office of Scholarly Communication ...... 48 Research & Information Services ...... 53 Teaching & Engagement ...... 65 Information Technology & Digital Initiatives ...... 70 Special Collections & University Archives ...... 81 Statistical Summary 2014-2015 ...... 98 Media Volumes ...... 99 Financial Profile (Expenditures)...... 100 Sources & Uses of Materials Budget ...... 101 NOTES: Funds from Other Sources ...... 102 Staff Information ...... Faculty & Staff Accomplishments ...... 104 Other Staff Accomplishments ...... 131 Library Advisory Committee ...... 132 UCF Libraries Staff ...... 133 Organizational Chart ...... 134
UCF Libraries Annual Report 2015-2016 Page i Director’s Overview
The 21st Century Library Project for the John C. Hitt Downtown Campus to open in 2019. With approval of Library reached another milestone as construction the project by the University Board of Governors, work documents were completed for Phase 1. Phase 1 consists on the project should continue early next fiscal year. of construction of the Automated Retrieval Center (ARC) The library spaces being planned will consist of open building housing the automated retrieval system with collaborative spaces, quiet study spaces, group study three of the five rows with robotic cranes; repurposing of rooms, consultation rooms, a service desk, shelving for the part of the 5th floor for a quiet study area; elevators a print collection and librarian and staff offices. upgrade; and restroom renovations. It also includes fire (Showcase of Text, Archives, Research & and safety improvements (installation of sprinklers and STARS stairwell railings replacement). Space for a reading room Scholarship), the Libraries institutional repository went on the 4th floor of the ARC building will be shelled in with live in July 2015. STARS is designed to publicize, completion scheduled in Phase 2. Construction should disseminate, and provide ready access to works, by, for, begin in the summer 2016, with completion in fall 2017. and about the University of Central Florida. STARS is available to host and promote research; creative activity; and institutional outputs to ensure persistent access to works; increase discovery of UCF scholarship and creative endeavors; foster scholarly collaborations; document and record UCF’s history; and discover open access materials and projects by UCF authors. STARS began accepting submissions by faculty, staff, and students and affiliates of UCF during the fall 2015. During the year 20,162 works were posted and there were 93,683 page views.
Architects rendering of the ARC (left) and new entrance
Plans are to begin work on design development and construction documents for Phase 2 in fall 2016. Phase 2 includes construction of the “connector” building; expansion of all four floors of the existing library building; completion of the 4th floor of the ARC building; an additional two rows and robotic cranes for the automatic retrieval system; and a new entrance on the student union side of the building.
The shift of the John C. Hitt Library general collection, New Libraries Website, live August 2015 begun last year, was successfully completed well ahead http://library.ucf.edu/ of schedule. All books and shelving were moved from the 5th floor in anticipation of the renovation of the The new Libraries website went live in August 2015 with public space into a quiet study area. The books were the completion of a year-long project managed by the shifted down into lower floors. The shift began in June Web Redesign and Policies Taskforce (WRAPT) led by 2015 and was completed in December 2015, well ahead Tim Bottorff involving library faculty and staff of schedule. The shift involved over 4,000 student throughout the Libraries. The new website was shaped assistant hours. All shelving was removed and the area by extensive user testing and feedback and is efficient will be converted into a quiet study room with 170 seats. and responsive. The task force also created a new The stacks removed were recycled. leadership team and two new Web Working Group In January and February, samples of furniture being manuals, The Web Working Group Administrative considered for the space on the 5th floor was delivered Manual and the Web Working Group Procedures & Style and set up so a “sit test” by students could be done. A furniture survey was prepared and was available for students to rank how they liked the furniture. 413 students participated in the survey and the results will be used in final selection. Most seats will be individual seats in “pods” and will have access to power. In preparation for the opening of the Automated Retrieval Center (ARC), over 120,000 bound serial volumes were barcoded and enter into Aleph. The collection was inventoried to ensure that all volumes were properly labeled and that the bibliographic record information was correct. When the automated retrieval system becomes operational in late 2017, the ingest process will begin. Work continued on the space plan for the library space in the Academic Building which will be on the new UCF Furniture “Sit Test” for 5th Floor Quiet Study Area
UCF Libraries Annual Report 2015-2016 Page 1 Director’s Overview (cont’d)
Manual to provide for future maintenance, testing, and traditional textbooks to Open Educational Resources continued improvement of the Libraries Web presence. (OER) or other low-cost options. Significant savings will be realized for students if OER or lower cost textbook is The new Integrated Library System (ILS) for the 40 state chosen for classes. universities and colleges in the Florida Academic Library Services Cooperative (FALSC) moved into the implementation phase. Contracts were signed with Student Technology Fee Awards Innovative Interfaces Inc. for Sierra Encore/Duet and an The Libraries received Technology Fee implementation structure was established for FALSC Awards for 2015/16 in the amount of libraries. An Implementation Team, the main decision- $507,526.74 and $101,064 submitted making body, was established and nine Working Groups by the College of Arts and Humanities for library made up of librarians from the colleges and universities materials which funded the following proposals: focusing on various functional areas were appointed and their work began. UCF librarians were selected for most Digital Studio for John C. Hitt Library. Create of the working groups which will be helpful in our a Digital Studio with 70” TVs that can be used implementation. Training will begin in fall 2016. The individually or have their images stitched “go live date” is late July 2017. together, editing bay and Tableau, Final Cut, and ILS Coordinators were selected and represent each of Creative Cloud software. Total cost: $80,994.54 the 40 institutions in FALSC. They are responsible to (Tech Fee $76,994.54, cost share $4,000) establish and coordinate local implementation teams. Equipment Enhancement & Replacement. Selma Jaskowski, Assistant Director for Libraries Purchase new equipment to be available at the Information Technologies & Digital Initiatives, is UCF’s LibTech Desk for students to check out and ILS Coordinator. replace older out of warranty equipment. Includes MacBook Air laptops, calculators, voice Working with UCF Campus Police, a Community Service recorders, LCD projectors, battery chargers, Office service was implemented for evening hours in the digital cameras and other technology equipment. John C. Hitt Library. The uniformed officer is stationed Total cost: $69,651.20 (Tech Fee $66,651.20, at the front door and also makes rounds throughout the cost share $3,000) building. ProQuest Executive Branch Documents, U. S. New carpet was installed on the first and third floors and Congressional Serial Set & ProQuest part of the fourth floor of the John C. Hitt Library Congressional. Total cost: $196,881.00 (Tech replacing much of the old carpet which was in great need Fee $194,381.00, cost share $2,500) of replacement. Women and Social Movements in the United States – Scholars Edition. Alexander Street With new priorities and new roles, the Information Press. Total cost: $32,500 (Tech Fee $32,000, Services and Scholarly Communication Division name cost share $500.00) was changed to Research, Education, and Engagement Mango Language Learning. Database and self- and the Information Literacy and Outreach Department learning software with 60 languages. Total was changed to Teaching and Engagement. The division cost: $140,000, Tech Fee $137,500, cost share is engaged in several high profile campus initiatives $2,500) such as student success and faculty support. ProQuest British Periodicals III and IV and Information continued to be collected for the “Value of C19: Nineteenth Century Index. Total cost: Libraries” study. Student IDs for fall 2014 through fall $103,564.00, (Tech Fee $101,064, cost share 2015 were submitted to UCF’s Institutional Knowledge $2,500) Management and matching academic and demographic To date, the Libraries have received $4,949,802.54 in data was requested. A statistician and graduate student assisted with the analyses of the data. The results were Technology Fee Funds. significant. Preliminary results showed that students who Regional Campuses also received Tech Fee used one or more of the Libraries’ five services had an end funds for a proposal submitted by Cynthia of semester GPA of 3.20, while students in the same Kisby, Lending Technology for Regional classes who did not interact with the service points had a Campus Libraries. Total cost: $23,998.40 GPA of 3.05. 48.18% of students who used the library (Tech Fee $21,598.40, cost share $2,400) services received A’s compared to 42.61% of non-library users. Data continues to be collected and analyzed. The Office of Scholarly Communication (OSC) reached a milestone in August 2015 as the first Scholarly The Libraries and the Center for Distributed Learning (CDL) working group on textbook affordability made Communication Librarian was hired. The Scholarly progress during the year raising visibility and awareness Communication Faculty Advisory Board, composed of on campus. The working group held meetings for eleven teaching faculty members, had its first meeting institutional stakeholders to discuss textbook during the fall semester. The Faculty Advisory Board affordability issues and meetings were held with meets twice a year and members participate in projects Business services, Office of General Counsel, and related to open access publishing and STARS. The Barnes and Noble Bookstore. Meetings were held with Libraries’ Scholarly Communication working group faculty to discuss the transition of several courses from continued to be active engaging in initiatives and
UCF Libraries Annual Report 2015-2016 Page 2 Director’s Overview (cont’d) projects to further scholarly communication goals. This The Libraries’ instructional videos on YouTube were working group has been important to the continued viewed 52,716 times (a 108% increase) for a total of growth of OSC services. 148,299 minutes (a 175% increase). Research and Information Services was selected to Circulation of the Libraries’ collection, not including receive a QEP Enhancement Award in the amount of reserves, was 223,924, a decrease of 22% from last year. $3,500 for a project, “Databases Impacting Students in Use of the John C. Hitt Library increased by 4% to their Career, Graduate School and Civic Engagement 1,311,115. The number of patrons using the Curriculum Preparation.” Eight short videos will be created that can Materials Center increased by 9% to 61,813 and use of be embedded in websites, Canvas courseware, and the Universal Orlando Foundation Library at the Rosen online Research Guides. College of Hospital Management rose by 3% to 115,796. Ask a Librarian service activity decreased in all categories Changes were made in group study room policies and except instant messaging chat which grew by 3%. There procedures in fall 2015. All rooms now have a four-hour were 6,539 total chats. The number of questions at the loan period and users are no longer required to check Research & Information Desk decreased by 10% with out a key to use the room. Students were very satisfied 20,393 interactions. The total public FAQ views with the changes. During the year the group study increased by 19% to 32,070 interactions. rooms were booked 38,054 times for a total of over Face-to-face library instruction classes were attended by 100,000 hours. 8,912 students in 404 classes in the John C. Hitt In Interlibrary Loan/Document Delivery Services, Library. There were 3,822 students in 148 classes in Lending was down by 18% to 31,152, Borrowing was the Regional Campus libraries, and 691 students in 26 down by 19% to 20,825, and Document Delivery was classes in the Curriculum Materials Center. Special down by 13% to 8,375. Users continue to locate more Collections & University Archives had 374 students in full-text articles available online. 21 classes. There were 2,217 students in 55 classes at the Universal Orlando Foundation Library at the Rosen The Curriculum Materials Center continued its outreach College of Hospitality Management. and partnership efforts with the College of Education and Human Performance. One of their most popular and well- attended workshops was a collaboration with the Orlando Museum of Art (OMA). The Associate Curator of Education and Outreach presented a program on OMA’s traveling trunks and the curriculum uses for schools. The OMA also allowed their shared resources on reserve to be moved into full CMC circulation, improving access for students, faculty, and staff. The Libraries added 18,003 print volumes and 7,706 electronic monographs for a total of 25,709. The collection now has 1,886,800 volumes including Curriculum Materials Center instruction session government documents. Total Print and Electronic Volumes now total 2,042,990. The number of students completing assessments with information literacy modules was 12,529 with 56,310 The Libraries materials budget expenditures were assessment completions. The number of faculty $6,917,395, including Technology Fee funds of creating instances was 167. $458,435 and non-recurring funds of $1,134,360. The impact of inflation in e-journals and database subscriptions continue to have a negative impact on the Libraries purchasing power. Expenditures for all electronic resources continued to increase as $5,326,317 or 77% of library materials expenditures were for these resources. Approval plan expenditures were $521,832 with 8,847 volumes purchased. Firm order expenditures were $252,100 with 13,819 volumes purchased. There were 3,310,912 searches and 2,607,468 full-text downloads of all databases for which COUNTER compliant statistics are available. Digital Services was involved in several projects including the Berman negatives and contact sheets, Circulation Desk with staff members Ed McClam, Justin Central Florida Future, Central Florida Memory, McGill, Andria Neese, Jon Hanie and Seth Dwyer Harrison Price Papers, Retrospective Theses and
UCF Libraries Annual Report 2015-2016 Page 3 Director’s Overview (cont’d)
Dissertations, STARS, the UCF Arboretum Collection exemplified the Arts and Crafts movement in 19th century and the UCF Report for a total of 40,636 images. England. The number of books printed was very limited. Central Florida Memory had 10,618 visitors with 27,563 A major exhibit, Joy Postle: Inspired by Nature, was held page views. Digital Collections had 48,282 visitors with November 1 -30, 2015, and celebrated the life and works 172,010 page views. STARS had 22,290 visitors for of this exceptional artist. The exhibit highlighted her 93,683 page views. larger works, mostly oils and watercolors. It also included books and poetry she wrote and her work educating the public on Florida wildlife and Donations Received in Special Collections & conservation. Denise Hall, a donor to Special University Archives Collections & University Archives and noted expert on Among significant donations received during the year Joy Postle, sponsored and co-curated the exhibit. in Special Collections & University Archives were: H. Douglas Wesson made New Faculty several donations to the Joy Postle Papers, 1910- Tina Buck, August 2015, eResources 2015 collection, including Librarian, Acquisitions & Collection a diary kept by Joy Postle Services in the 1930s with
information about her day-to-day life and work. Also included were Sarah Norris, August 2015, Scholarly lithographs and paintings, Communication Librarian, Office of flyers for her performance/ Scholarly Communication educational work Glamour Birds and poetry written by Joy Postle. Pam Bennett donated a Dogwood & Cardinal, Chemera (CJ) Ivory, August 2015, large painting done by by Joy Postle; donated Librarian, Research & Information Joy Postle for her father, by Doug Wesson Service Dr. Thomas Bennett. Dr. Bennett was Postle’s dentist in Orlando.
Grant Groves donated materials by and about Mulford B. Foster, a well-known horticulturist and bromeliad expert. Included in the Grant David Benjamin, September 2015, Groves Collection on Mulford B. Foster are Department Head, Special Collections & numerous paintings, sketches, photographs, University Archives blue prints, and other printed materials. Of particular importance is a large, three-panel decorative screen built and painted by Foster. Also received was a collection of negatives and Faculty Transitions contact sheets donated by Michael Berman. A UCF Corinne Bishop, Graduate Outreach Librarian, alumnus, Berman’s photographs are of Theater moved from Teaching & Engagement to Research & Department productions as well as everyday life on Information Services as Social Sciences Librarian in the UCF campus during the 1970s. January 2016.
New A&P Staff Members Brianna Stack, Coordinator, Accounting, April 2016 New USPS Staff Members Jason Delaney, Sr. LTA, LibTech Desk, September 2015 Lisa Perez, Sr. LTA, Circulation Services, February 2016 Megan Haught, Office Manager, Teaching & Engagement, March 2016 Susie Findell (center right) and cast in Kiss Me Kate, Retirements February 1974 hal Mendelsohn retired July 31, 2015 after 14 years of service in the library. Mendelsohn The Libraries purchased its first Kelmscott Press book, began working in the Libraries on April 27, 2001, The Wood Beyond the World, by William Morris, published as a reference librarian. in 1894. Kelmscott Press is one of the best known fine James Mauk retired October 30, 2015 after private presses and was founded by William Morris nearly 25 years working for the UCF Libraries. in1891. Kelmcott Press books are beautiful and Mauk began working at UCF in 1980. He began working directly for the Libraries in early 1991
UCF Libraries Annual Report 2015-2016 Page 4 Director’s Overview (cont’d)
as a Senior Library Technical Assistant at the Library Service Awards Serials Desk. Janet Girard retired May 31, 2016 after nearly 20 Awardees years of service in the library. She began working at UCF in 1979, 37 years ago, and was hired as the Accounting Officer for the Libraries in 1997. Rebecca MissyMurphey, Reference Awards Terrie Sypolt, UCF’s 2016 Excellence in Robin Chan, Government Documents Librarianship Award Andrew Todd, Cocoa Beach Library
Joseph Ayoub, Circulation Linda Colding, Reference Davina Hovanec, Information Technology & Digital Initiatives Tim Ryan, Administration
Athena Hoeppner, Acquisitions Selma Jaskowski, Information Technology & Digital Initiatives Founders Day, April 6, 2016, UCF President Dr. John C. Hitt & Excellence in Librarianship Deirdre Campbell, Administration awardee Terrie Sypolt Patricia Tiberii, Interlibrary Loan Matthew DeSalvo, University Libraries 2015 Employee of the Year Raynette Kibbee, Administration
Raynette Kibbee & Pat Tiberii Athena Hoeppner & Selma Jaskowski August 18, 2015, Annual UCF Libraries Awards, Employee of the Year Matt DeSalvo & Barry Baker
Susan Terrill, UCF USPS Employee of the Month, June 2016
Davina Hovanec with Barry Baker Joseph Ayoub & Tim Ryan
*Missing Photos Deirdre Campbell (25 yrs); Linda Colding (15 Yrs); Andy Todd (10 Yrs) Frank Allen (supporter), Sue Terrill (Library Administration Office Assistant)
and Raynette Kibbee (nominator) Missy Murphey & Robin Chan
UCF Libraries Annual Report 2015-2016 Page 5 Director’s Overview (cont’d)
June S. Stillman Memorial Scholarship On November 13, 2015, University Libraries awarded Mr. David Garcia the 17th June S. Stillman Memorial Endowed Scholarship. This $2,000 scholarship, offered specifically to Libraries student assistants and USPS employees, was established in memory of June Stillman, a charter librarian of our university who tragically lost her life in 1998. Meredith Semones, Cheryl Mahan (co- Garcia received his B.S. in Psychology in Recipient David Garcia with founder), and recipient David Garcia August 2014 and is now a graduate student in Director of Libraries the Modeling & Simulation program. He was Barry B. Baker the first in his family to graduate from college. He began working at the Media Desk, a unit of Circulation Services, in the John C. Hitt Library in Fall 2012. In Fall 2014 Garcia was hired as one of the first full- time Sr. Library Technical Assistants for the newly- created LibTech Desk, part of Information Frank Allen and Walter K. Taylor Technologies & Digital Initiatives. Garcia’s retired librarian Judy interpersonal and Young; and faculty research skills were emeritus Dr. Walter Taylor mentioned in each of (Biology). the supporting letters for the scholarship. Recipient David Garcia & In addition to the usual presenter and co-founder scholarship festivities, Garcia has two Phyllis Hudson this year a group of folks Phyllis Hudson & Judy Young papers in the who knew June Stillman Proceedings of the Human Factors & Ergonomics agreed to be videoed in a series of interviews Society Annual Meeting. A third paper is published in discussing June Stillman: Judy Young, Phyllis the Proceedings of the HCI (Human-Computer Hudson, Cheryl Mahan, Ken Clanton, Walter Taylor, Interaction) International Annual Meeting. and Meg Scharf. These interviews and other Additionally, he presented his research on Human- materials will be compiled to create a reference for Autonomous Vehicle Interaction at the annual those in the future who may not have known June Interservice/ Industry Training, Simulation and Stillman. The Libraries is very grateful to everyone Education Conference in December 2015. who assisted, including our photographer Davina Hovanec. This year we were fortunate to have both of the co- founders of the scholarship, Cheryl Mahan and Phyllis Hudson present. Mahan gave an update on Director’s Conclusion as many of the former scholarship recipients as she During the next two years there will be major changes could find. Hudson traveled from North Carolina to in the John C. Hitt Library as elements of the 21st make the presentation to David Garcia. Century Library come online. Planning is currently underway to identify print collections in areas where new construction will take place in phase 2. Those books will be ingested into the ARC before phase 2 construction can begin. A review of the 2014 Advanced Schematic Design documents is also underway as some changes may be suggested during Design Development. It will be a challenging time yet exciting time.
Elizabeth McGregor (Stillman’s daughter) & Ken Clanton (Stillman’s brother-in-law) This year was special, too, as we had several members of June Stillman’s family (Ken Clanton, brother-in-law; Elizabeth MacGregor, June’s daughter; Lynne Barry B. Baker Martiny, June’s daughter, and her husband Larry; Director of Libraries
UCF Libraries Annual Report 2015-2016 Page 6 Administrative Services
The mission of Library Administrative Services is to Organized and processed full-time personnel provide seamless administrative, financial, human information, new employee sign-in, and HR resource, and facilities support to enable library faculty, benefits orientation for 10 hires and 12 staff and management to carry out the library's primary separations. service missions in the best possible manner. Prepared and reviewed hiring paperwork for all new OPS student and non-student employees ensuring HR policies and procedures are met; Highlights of the Year in Retrospect processed 55 OPS students/non-students hiring packets, 48 terminations and 54 student pay increases. General Administrative Services Worked with IT&DI to improve student hiring Prepared space plans, staffing, and budgets for Web pages. a proposed library at the UCF Downtown Assisted with ergonomic equipment request. campus. Worked with Libraries Promotion Coordinating Participated in furniture selection and final Committee and Center for Distributed Learning design of the new 5th floor seating area, John C. Promotion Committee to draft guidelines and Hitt Library. procedures to meet the Provost’s request for Continued actively working on preparation for more uniform promotion processes across the automated retrieval center (ARC). colleges. Organized a site visit to the University of Missouri Kansas City, March 28-29, to tour their Facilities renovated library and automated retrieval system. With Head, Circulation Services, implemented a Finalized bin sizing for the ARC. community service officer (CSO) service for Engaged an ad hoc task force to revise manner evening hours at the John C. Hitt Library. of collecting user statistics – using LibAnalytics Worked with UCF Business Services to do a light software – to reflect the changing nature of remodeling in Infusion/Java City. questions posed at service desks. Coordinated installation of new carpet in john C. Hitt Library. Fiscal Office Visited FLARE (Florida Academic Repository) in Facilitated financial and furnishings details of Gainesville, May 2016. Toured University of the Curriculum Materials Center Technology Fee Florida’s Marston Science library. proposal. Hosted the “Active Shooter Walk Around in Hitt Held emergency budget meetings Winter 2015 to Library,” May 2016. appeal for additional library funding. Received Coordinated repair of desiccant unit in Special $1.6 million funds in August and $164,000 Collections and University Archives, Room 150C. additional funds in January. Wrote up proposal for reimbursement for Receiving, Property and Mail distance learning instructional costs. Received Closed the Copy Services office, clearing all files $20,000 in additional library funding. and equipment from the 2nd floor office. Assisted in writing up the budget document Completed all termination paperwork for the copy shared at Faculty Senate budget committee. services student assistants in a timely manner. Hired new Coordinator of Accounting. Purged, cleaned, and reorganized room 138 containing emergency and safety supply items Human Resources and Staff Development and building supply items. Facilitated four faculty searches (Business, Assisted with the 5th Quiet Study Area project. Electronic Resources, Scholarly Communications, and Head of Acquisitions & Administration Front Office Collection Services) and one A&P search for the Reported building issues on behalf of the John C. new Coordinator of Accounting. Hitt Library staff members, faculty, and patrons.
Janet Girard’s Retirement Celebration, May 24, 2016: (left to right) Parri Bolinger, Jeff Alvarado, Selma Jaskowski, Mary Page, Sue Terrill, Cynthia Kisby, Penny Beile, Janet Girard, Deirdre Campbell, Tim Ryan, Raynette Kibbee, Frank Allen, Debbie Barnes, Barry Baker, Meg Scharf, Mike Jimenez, Brianna Stack
UCF Libraries Annual Report 2015-2016 Page 7 Administrative Services (cont’d)
See statistics below for more information and a Provide continuing assistance to Circulation detailed glimpse of those activities. Services in their first full year reporting as Arranged for meetings, e.g., reserving space, part of Administrative Division. Support inventorying supplies, catering, and serving as a provided. resource for other departments planning meetings and activities, etc. Human Resources Monitored calendars: room, van, & Polycom Continue to ensure library compliance with reservation requests. The Intranet system used campus HR policies and procedures. for many years is being deactivated. Reservations Adapted to new faculty paid parental leave will be done through Outlook. In preparation for procedures. this switch (in August 2016), front office staff Facilities members took training from IT&DI and spent Deliver mail in a friendly and timely manner. some time practicing, which required entering Accomplished reservations twice; once for the Intranet calendar Fill supply orders in a friendly and timely and once for the Outlook calendar. manner. Accomplished Assisted with telecommunications issues (new Account for 100% of the libraries equipment phones, personnel changes, equipment problems, valued at $5,000 or more. Accomplished line problems, etc.) Cross train two new student assistants to Assisted with personnel and payroll issues when help with mail pickup, delivery, sorting, along needed. with participating in various special projects. Procured and kept track of library keys. Accomplished Continued to meet with the university locksmith, Continue to purge old and out of date supply programmer lead (Computer Services & items and equipment for surplus Telecommunications), and Facilities Operations opportunities. Accomplished/Ongoing representatives to discuss customizing the Set up quarterly meetings with all student program currently used by the university assistants in the Copy Services Unit to go locksmith for use with the University Libraries over issues and opportunities. Copy Services keys. As of close of 2015-2016, the program was Office was phased out on January 1, 2016. still not ready to launch. Find ways to conserve on the supply budget. Cleared out, organized, and cleaned up the Staff Accomplished/Ongoing Lounge’s “Quiet Room.” It had become a dumping place for all of the library’s Staff Lounge Departmental Goals: 2016-2017 events, e.g., Halloween, Holiday Parties, DAG
fundraisers, etc. Went through every box and bag, everything in that room, making decisions General Administrative (with appropriate input) about what to keep and Continue work on ARC, 5th floor renovation, and what not to keep. Those items that were not building renovation in general. going back into the Quiet Room were offered to Convene a fines and bills task force to ensure staff members and eventually picked up by consistency across the four service desks. Knight’s Pantry. Reassess procedures for the Evacuation Team in Staffing Changes light of recent events. Janet Girard retired May 31, 2016. Brianna Stack joined the Library as Coordinator of Accounting, April 22, 2016. Report on Departmental Goals for 2015-2016
General Administrative Continue work on 21st Century Library Project. Provided assistance with groundbreaking for the Automated Retrieval Center. Ongoing Submit Technology fee request for CMC. Facilitated financial and furnishings details of the Curriculum Materials Center Technology Fee proposal. Members of the John C. Hitt Library Evacuation Team after Develop plans for interim improvements to the Fall Fire Drill: Burak Ogreten, Linda Futch (CDL), the John C. Hitt Library. Mary Gladding, Debbie Barnes, Pat Tiberii, Jamie Facilitating opening of the 5th floor seating area, LaMoreaux, Lindsey Ritzert, Tim Walker, Frank Allen John C. Hitt Library. Ongoing (coordinator). Missing from the photo are: Patricia Hall, Revive faculty and staff market equity proposal Aaron Keyser, Missy Murphey, Seth Dwyer, Anna efforts. Dvorecky, Mike Jimenez, and Peter Spyers-Duran. No movement forward. Work closely to support new Coordinator of Initiate security guard service. Accomplished Accounting. Assist with securing additional funds for the Library Materials Budget. Accomplished Assist with carpet installation at CMC.
UCF Libraries Annual Report 2015-2016 Page 8 Administrative Services (cont’d)
Continue to purge old and out-of-date supply Fiscal items and equipment for surplus opportunities. Coordinate with the Library regarding changes in Conserve on the supply budget. business practices for the newly created ITR Organize and purge library records per state Business Center. guidelines. Human Resources Assist with transition to the ITR Business Center Advancement Toward the President’s Facilities Five Goals
Deliver mail in a friendly and timely manner. Fill supply orders in a friendly and timely manner. Become more inclusive and diverse Account for 100% of the libraries equipment Liaison for the Purchasing Diversity Suppliers program valued at $5000.00 or more.
Library Administration Table 1
Human Resources Selected Statistics Five Year Summary
FY 15/16 FY 14/15 FY 13/14 FY 12/13 FY 11/12 FWS Employment Students 90 58 47 38 24 OPS Savings $135,801.87 $66,983.23 $64,573.51 $35,925.85 $25,128.87
Employee Turnover Hired-USPS 5 12 9 6 8 Hired- FAP 5 3 3 4 4 10 15 12 10 12 Separated -USPS 7 10 7 8 8 Separated-FAP 5 1 3 2 5 12 11 10 10 13 Staff Programs Video & Web 0 1 6 0 6 Guest presenters 0 1 1 1 5
Building Related Activity
Reported Building Problems Other (Carpet, Supplies, 2015-2016 Moving, Re- stock, Misc.), 9, 2% Signs, 1, 0% Roofers and Leaks, 1, 0% Cleaning, 99, Recycle, 9, 2% 26% Clocks, 5, 1%
Doors, 12, 3%
Plumbing, 55, Electrical, 15% 16, 4% Elevators, 25, 7%
Lights Out, 35, HVAC 9% (Temp/Leaks), 52, 14%
Paint/Patch, 2, 1% Frank R. Allen Senior Associate Director Keys/Locks, 16, Insects, 4, 1% Install/Dismantle, 4% for Administrative Services 37, 10%
UCF Libraries Annual Report 2015-2016 Page 9 Circulation Services
improved customer service with library patrons and a Highlights of the Year in Retrospect more satisfying work environment for Circulation staff members. During FY16 the rooms were booked 38,054 Circulation Services has undergone many changes times for a total of over 100,000 hours. Overall the during the 2015-2016 year. The three biggest impacts to feedback from students has been positive and we have the department were staffing changes, completion of the worked to identify areas for improvement in the new General Collection Shift, and new Group Study Room system. Strategies such as better marketing to students policies. Four positions were filled in the department over to cancel bookings they cannot keep were employed. We the course of the year. The department had one will continue to assess group study room use and adjust promotion, one shift switch, one retirement, and two new as needed to best meet our patron needs. hires. By January 2016 the department was fully staffed for the first time in many months. The staffing changes Other Highlights and Projects: helped to bring a fresh perspective on policies and Contributed to the General Collection Inventory procedures and several changes were implemented in the Project. Created reports identifying mishelved items department. and fixed shelving errors in stacks. Also identified books with incorrect call number labels and pulled The General Collection Shift was successfully completed for correction. ahead of schedule and under budget. Thanks to the Discontinued Electronic Reserves; encouraged excellent leadership of the Stacks Unit, the books were faculty to post course readings in Canvas. th moved off the 5 floor well in advance of construction. Organized 2015 InfoKiosk, answered 483 questions Work study students were used for over 37% of project in first four days of Fall Semester. hours, which enabled the shift to be completed 50% Participated in several outreach efforts, including: under the estimated budget. The shift began in June Color Your Stress Away, National Library Week, and 2015 and was finished in December 2015. The total Summer Knights Reading Challenge. project took over 4,000 student hours. One significant Assisted with communication, signage, and book addition to the project was the decision to have the retrieval during carpet installation. th Stacks Unit take down the 5 floor shelving and remove Re-organized Reserves and Holdshelf area behind it from the building. The shift was a success thanks to Circulation Desk. Arranged shelving to better the hard work of the General Collection Shift Committee: display anatomy models to staff and students. Frank Allen, Rich Gause, Andrew Hackler, Megan Humphries, Justin McGill, Lindsey Ritzert, and all of the dedicated student employees.
The course reserve anatomy models were re-organized to make finding available models easier for staff and patrons.
Staffing Changes Justin McGill was hired as Sr. LTA, Stacks Unit Circulation Student employees Ester Aguilera and Adrian Del Toro working in the stacks to shift books during the General Seth Dwyer became Daytime LTA Supervisor in Collection Shift. Circulation Adriana Neese was promoted to Nighttime LTA Supervisor in Circulation Group study room policies and procedures were Jim Mauk retired from UCF Libraries reviewed and changes were implemented in Fall 2015. Lisa Perez was hired as Sr. LTA in Daytime All rooms went from a 2-hour loan to a 4-hour loan, in Circulation an attempt to better align with the study habits of UCF students. The majority of the rooms were designated as General Study Rooms and no longer required patrons to check-out a key to use the room. This change led to
UCF Libraries Annual Report 2015-2016 Page 10 Circulation Services (cont’d)
Researching options for Collections and University Report on Departmental Goals: 2015-2016 Student Accounts Holds as best method for collecting payment for outstanding debts. Research innovative ways to meet patron needs and work to exceed patron expectations of Departmental Goals: 2016-2017 Circulation Services. Instituted cash in registers on weekends to provide change to patrons paying Research innovative ways to meet patron needs and fines and replacement fees. Centralized location for work to exceed patron expectations of Circulation Guest Password Access. Revised Group Study Services. Room policies. Collaborated with Library Stacks: Complete correcting shelving errors Administration to hire Community Service Officers to identified in inventory reports. serve as security presence in the library during evening Stacks: Improve Stacks office procedures and hours Sunday-Thursday. policies and integrate technology into department Digitize majority of forms used in Circulation functions. Services and evaluate workflows to increase Circulation Services: Contribute to planning for positive outcomes while saving staff time. Began Sierra Implementation using LibStaffer to schedule desk shifts, track staff leave requests, and manage shift swaps. Eliminated Circulation Services: Determine best practices for ARC paper forms, including: leave requests, weekly desk Circulation Services: Simplify procedures for schedules, and student time off requests. issuing non-UCF Library Borrowers cards Implemented LibAnalytics forms for missing and Circulation Services: Develop new training and claims returned items. Also required all fines appeals employee development tools. to be completed online and eliminated mailing print Fines & Bills: Explore options for accepting credit notices from Fines and Bills. card payment and online payment. Review Group Study Room policies and Fines & Bills: Develop an improved plan for procedures and implement improved system to collecting past due debts and facilitating the return better utilize staff time and better support the of billed lost library materials. needs of UCF students. Implemented new policies Analyze LibAnalytics desk activity information and in Fall 2015. General study rooms no longer require identify opportunities for change or improvement in patrons to checkout a key. Extended room reservation services. bookings to a maximum of 4-hours per day per patron. Conduct Mystery Shopper program. Complete shifting the General Collection in preparation for Phase 1 of 21st Century Library project. Shift completed in December 2015. Performance Enhancement Analyze Fines and Bills processes and work to Recommendations create efficiencies in procedures. Increased frequency of debts owed notices, which has resulted in an increase in fines payments received. Adjusted Accept credit card payment for overdue fines and workflows to allow for daily processing of billed lost replacement costs. materials. More timely notification has resulted in Upload new patron records into Aleph on a daily more items being returned. Ongoing, work to basis. establish best policies for fines and replacement Plan for Sierra implementation. costs, in particular with LibTech equipment.
Joseph Ayoub earned his Doctor of Education in Circulation Stacks Student Employees, Austin Crite and Yoldine June 2016. Circulation Services celebrated his Louis enjoying homemade treats during the department’s monthly accomplishment with a party. Cake Day.
UCF Libraries Annual Report 2015-2016 Page 11 Circulation Services (cont’d)
Advancement Toward the President’s Become more inclusive and diverse Five Goals Continued the department practice of hiring minority and international students and staff. Offer the best undergraduate education Be America’s leading partnership university available in Florida Provided circulation privileges to: and • SUS, State/Community Colleges, and public school students and educators from Achieve international prominence in key throughout Florida programs of graduate study and research • Lifetime members of the UCF Alumni Continued to operate the Reserves unit to support Association the teaching mission of the university. Provided • State, national, and international researchers extended circulation privileges to graduate students visiting UCF and visiting or employed at and honors students to support their research Research Park (fee required for some) needs. • Community patrons (fee required)
Circulation Services Table 1 Five-Year Comparison
2015/2016 2014/2015 2013/2014 2012/2013 2011/2012 ITE MS CIRCULATED:* A-V, Music, Video, DVD 4,080 3,621 6,409 8,086 10,880 Browsing Collection 1,346 1,331 2,300 2,445 2,810 Documents 83 124 277 265 392 General Collection 218,415 281,801 226,996 252,435 279,212 Reserves** 92,272 56,160 110,930 99,933 115,894 TOTAL ITEMS CIRCULATED 316,196 343,037 346,912 363,164 409,188
ITEMS SHELVED 192,916 212,046 206,402 212,193 244,721
PATRON COUNT 1,311,115 1,258,691 1,283,542 1,337,238 1,446,914
*Includes circulation statistics for Curriculum Materials Center and the Rosen Library **Reserves statistics in Aleph include video reserves, laptops, headsets, and study room keys
Circulation Services Table 2 Circulation by Patron Type: Five-Year Comparison
2014/2015 2014/2015 2013/2014 2012/2013 2011/2012 PATRON TYPE Undergraduate Students 207,699 221,011 207,983 248,977 255,074 Graduate Students 51,146 58,684 61,077 84,006 95,398 Faculty 25,624 26,940 36,433 29,741 30,910 Staff 7,087 7,833 10,178 9,570 10,286 Alumnae 111 24 65 129 1,525 Special Borrowers: 9,567 12,106 14,540 19,541 19,897 Affiliate 1,694 2,281 2,211 7,415 6,195 Courtesy 2,214 5,023 5,936 7,390 6,713 Associate/Subscriber 5,659 4,802 6,393 4,736 6,989 Library Charges: 14,962 16,439 16,636 17,224 22,216 Interlibrary Loan 6,930 7,284 7,681 10,311 10,192 UBorrow* 3,971 4,992 4,864 11,905 Other 4,061 4,163 4,091 11,905 2,694
TOTAL ITEMS CIRCULATED 316,196 343,037 346,912 363,164 409,188
*UBorrow was implemented in 2012/2013.
UCF Libraries Annual Report 2015-2016 Page 12 Circulation Services (cont’d)
Circulation Services Chart 1 Circulation Transactions by Patron Type, 2015/2016
Undergraduate Graduate Students, Students, 207,699, 66% 51,146, 16% Faculty, 25,624, 8%
Staff, 7,087, 2%
Alumni, Library Special 111, Charges, Borrowers, <1% 14,962, 5% 9,567, 3%
From retiree Jim Mauk: “Retirement is very good. Beautiful day fishing at Cocoa Beach. The bird is a Heron. He is really friendly especially when I catch fish. he enjoys the fish. I always give him some fish.”
Several members of Circulation Services photographed with Terri Sypolt in celebration of her 2016 Excellence in Librarianship Award. Pictured from left to right: Lisa Perez, Justin McGill, Martha Cloutier, Seth Dwyer, Lindsey Ritzert, Terri Sypolt, Andrew Hackler, and Megan Humphries.
Lindsey Ritzert Head, Circulation Services
UCF Libraries Annual Report 2015-2016 Page 13 Regional Campus Libraries
the Reference Desk at Cooper Memorial Library Highlights of the Year in Retrospect after retiring as the library director of Lake County Library System in 2012! We are very Created an Institutional Effectiveness Plan per fortunate to have both. Regional Campus specifications and established a Rayla Hanselmann left UCF on August 11, 2015. LibAnalytics input form to collect newly required data. Participated in Southern Association of Colleges and Schools, Commission on Colleges (SACSCOC) Report on Departmental Goals: 2015-2016 information gathering and on-site interview for Regional Campuses. Continue to enhance services to faculty and Worked with partner librarians to acquire a law students on each campus. collection gift for Osceola campus. • Negotiated with partner librarians and UCF Facilitated a successful resolution for UCF students administrators to increase availability to free needing immediate access to Student Government printing offered by the Regional Outreach Services Association (SGA) free printing service at the office, Student Government Association on the Sanford/Lake Mary partner library. Sanford/Lake Mary campus. Submitted a new Tech Fee proposal for additional • Palm Bay and Daytona UCF librarians and the lending equipment, a new scanner, and a partner Circulation librarians cooperated to multifunction printer. relocate the Daytona UCF Reserve counseling Supported the Provost’s Foundations of Excellence DVDs permanently to Palm Bay. Transfer Student Initiative. • Relocated Education reserve materials from Palm Participated on Student Support Services Bay to Cocoa to reflect program location. Committee planning for Downtown UCF. • Collaborated with Terrie Sypolt and College of Complied with Web Working Group requirements Nursing faculty to conduct library evaluation for library website makeover and transition to new reviews for the new Simulation in Healthcare Track platform. and the Acute Care Nurse Practitioner Track Staffing Changes programs. Lily Flick and Tom Merchant began working as • Collaborated with Nursing Research Team adjunct librarians at UCF South Lake in members on various projects August 2015. Flick is enrolled in the library Act on opportunities to collaborate with teaching science program at Florida State University faculty and partner librarians. and expects to graduate in May 2017. She also • Worked with Dr. Carlos Valdez on the project works or has worked in UCF Libraries “Bring the cost down, please! Helping students Scholarly Communications, Acquisitions, and gain much-needed relief through utilizing open Government Documents. Merchant came to educational resources and UCF library
Regional Campus Librarians: Min Tong (Valencia West); Peggy Nuhn (Sanford/Lake Mary); Andy Todd (Cocoa); Cynthia Kisby (department head); Michael Furlong (Daytona Beach); Leah Kriebel (Valencia Osceola); Barbara Alderman (Palm Bay)
UCF Libraries Annual Report 2015-2016 Page 15 Regional Campus Libraries (cont’d)
resources,” a proposal accepted for the 2015 the Dissertation Forum hosted by the UCF Summer Faculty Development Conference. Libraries and the UCF College of Graduate • Cooperated with Psychology faculty members to Studies at the John C. Hitt Library in Orlando. identify a gap in the Osceola collection, and worked to fill that gap with appropriate materials. Become more inclusive and diverse • Member of the Committee for Interdisciplinary Min Tong serves on the Board of Directors and Writing and Research (CIWR) at Daytona State other committees of the Chinese American College. Librarians Association (CALA), 2014-2017. • Conducted APA Training Workshop for Eastern Florida State College (EFSC) Writing Center Be America’s leading partnership university consultants. Founded in 2012 and continued to promote the • Co-presented with Dr. Julie Hinkle in a College of Daytona State College (DSC)/UCF student book Nursing Faculty Development workshop entitled club and hold monthly meetings with students “How to get the most out of your citation and staff. management tools.” Occasionally represented the Daytona UCF campus at Chamber of Commerce luncheons. Departmental Goals: 2016-2017 Participated in the 2015 UCF benefit for The Volusia Literacy Council as a member of the UCF Spelling Bee Team. Investigate and develop methods to support research needs of UCF Online students. Adapt to changing environments and respond positively to challenges.
Advancement Toward the President’s Five Goals
Offer the best undergraduate education available in Florida Served as member of the College of Nursing Research Team to integrate information literacy concepts throughout the curriculum. Promoted the new EFSC/UCF Writing Center workshops on citations and writing to students and faculty via email and postings on notice boards. Provide online and face-to-face instruction, research consultations, and workshops on seven campuses as needed. Cynthia Kisby at UCF Five Miler
In Fall 2015 UCF Regional Campus Administration asked the regional librarians to participate in the Division’s Institutional Effectiveness plan. Since instruction efforts were already being counted as part of the library statistics, we looked for new metrics that would demonstrate our contributions. Much as we Tom Merchant, UCF would like to show improved student outcomes, without Libraries South Lake a rigorous assessment process in place we opted to Adjunct count all the varieties of student and faculty contacts that we have not previously documented. The assumption being that more contact between librarians Provide international focus to our and students would lead to better student outcomes and curricula and research programs enhanced institutional effectiveness. Andrew Todd presented “Research Networks & There are many ways to collect and slice this data and Profiles,” February 5, 2016, session presented at in our baseline year we planned for several options
UCF Libraries Annual Report 2015-2016 Page 16 Regional Campus Libraries (cont’d) based largely on the existing tool used to collect library Modes of contact includes: transaction statistics for other units. • In-person Types of contact includes: • Phone • E-mail • Library information (directional) • Canvas e-mail • Reference • Online (Chat/IM) • Outreach • Text • Group e-mail • Print • Graded assignments • LibGuides Although the overall goal is to continually increase the • Canvas total number of contacts with faculty and students, • Print publications being able to disaggregate by librarian, location, duration, contact type, and mode of contact may suggest best use of existing resources. The Regional Campus Libraries data are interesting but not flawless. Table #1 As we continue to work with this collection tool some inconsistencies Five-Year Summary Library Instruction Statistics between user inputs will be corrected
Classes Students over time. For example, locations that have no librarian to collect F2F Online Total F2F Online Total contact data do not necessarily
2015-2016 68 80 148 1,550 2,272 3,822 accurately represent UCF student needs. Data collection began in 2014-2015 111 80 2,275 2,474 191 4,749 January 2016 so the base year does 2013-2014 220 220 5,507 5,507 not represent a full twelve months. 2012-2013 191 191 4,690 4,690 The following chart clearly illustrates how online transactions have become 2011-2012 202 202 5,325 5,325 the bulk of regional librarian efforts. Regional Campus Libraries Chart 1 Contacts by Location, January 1 – June 30, 2016
Contacts by Location Palm Bay , 294, 12%
Online , 737, 31% Sanford , 167, 7%
South Lake , 59, 2%
Ocala , 0, 0%
Osceola , 284, 12%
Orlando , 14, 1%
West , 376, 16% Daytona , 254, 10%
Cocoa , 215, 9% Altamonte , 1, 0% Leesburg , 0, 0%
Cynthia M. Kisby Head, Regional Campus Libraries
UCF Libraries Annual Report 2015-2016 Page 17 Universal Orlando Foundation Library at Rosen
The Universal Orlando Foundation Library at Rosen College, Hospitality Careers: Where to Start, curated by a branch of the University Libraries, serves the needs and Katrina Phillips & Gerald Dillon (Mar-May 2016) interest of Rosen College’s students, faculty, and staff, as Summer Book Vacation, curated by Schuyler well as the needs of the greater UCF community. The library Kerby (May-Aug 2016) also serves as an information resource center for the hospitality industry in central Florida. Changes in Staffing Allison Matos left her position as LTA Supervisor on Highlights of the Year in Retrospect July 22, 2015, in order to accept a graduate assistantship in the UCF Anthropology department. At the Universal Orlando Foundation (UOF) Library, the Following a full position search, Schuyler Kerby was 2015-16 fiscal year was a good, busy period, full of selected to fill the LTA Supervisor position that was plenty of new projects and initiatives, in addition to vacated by Matos. Kerby began in the new role on continuing operations. August 28, 2015. Prior to accepting the LTA Supervisor position, Kerby had been a Sr. LTA at the Major technology enhancements included: Rosen Library since February 2013. The rollout and ongoing improvement of the new Following a full position search, Katrina Phillips UCF Libraries website, which both Tim Bottorff was selected in November 2015 to fill the Sr. LTA and Shane Roopnarine were heavily involved in. position vacated by Kerby. However, Phillips The implementation of a new LibCal online study resigned in April 2016 to pursue a career in music room system at the UOF Library. librarianship. The implementation of a new LibAnalytics online A full position search was started in April 2016 to statistics form at the UOF Library. fill the Sr. LTA role vacated by Phillips. The selected candidate, Stephen Ford, will start in the Additional improvements to the library’s digital position in July, at the very beginning of the sign, research guides, and Canvas instructional coming 2016-17 fiscal year. modules. Major staff changes included Schuyler Kerby moving into the LTA Supervisor role and the search for a Report on Departmental Goals: 2015-2016 permanent new Sr. LTA.
The UOF Library also continued to be a hub of intellectual Focus on online services: activity on campus. In addition to normal library offerings: • The new UCF Libraries website is expected to debut in late summer 2015. This significant University Writing Center (UWC) consultations change will require substantial activity on a were offered in a library study room throughout variety of fronts throughout the year, including: the year. updating links, guides, videos, and tutorials; Accounting and Finance tutoring was conducted communicating the changes to students, in the library’s large meeting room in the Fall and faculty, and staff; and updating internal Spring Semesters. workflows and processes. A new Statistics tutoring lab was offered in the • The new UCF Libraries website debuted in August library’s large meeting room in the Spring Semester. 2015, the culmination of a yearlong effort through The UOF Library continued the tradition of offering the organization. The switchover was a big change educational exhibits throughout the year. Exhibits for the UOF Library, because Rosen is now more during this period included: fully integrated through the site, instead of having a separate, full-featured site of its own. Loca-motion: Moving From Farm to Table, curated by • Tim Bottorff chaired the two library-wide groups Schuyler Kerby & Allison involved in the major project: the Web Redesign Matos (May-Aug 2015) and Policies Taskforce (WRAPT) and the Web Get Connected at Rosen, Working Group (WWG). Bottorff also helped curated by Schuyler communicate the changes to Rosen students, Kerby (Aug-Sep 2015) faculty, and staff through the Faculty Lines newsletter, door hangers, and word of mouth. National Society of Minorities in Hospitality, • Shane Roopnarine served as an active member of curated by members of the WWG, including service on the Video Policy the student organization Taskforce and the (ongoing) Guides Taskforce. (Oct-Dec 2015) Roopnarine also made content updates to the New Year, New You, Rosen portions of the site and updated hours, curated by Schuyler guides, tutorials, videos, digital signs, and other Kerby & Katrina Phillips elements to align with the new website. (Jan-Feb 2016)
UCF Libraries Annual Report 2015-2016 Page 17 UOF Library at Rosen (cont’d)
Focus on staff development and growth: Departmental Goals: 2016-2017 • The UOF Library has experienced recent
turnover in key positions. The new team is talented and eager to develop additional Three major areas of emphasis have been identified for experience and skills. Staff development will be the coming year. encouraged through the filling of any open Focus on Staff Development and Growth: positions, through ongoing internal training and meetings, and through professional The UOF Library’s new, fully-staffed team is talented development classes and workshops offered by and eager to develop additional experience and skills. the university. • Staff development and cohesion will be encouraged • Positions were filled throughout the year, as they during the year through ongoing internal training became open, including the LTA Supervisor role and meetings. and the Sr. LTA role. • Staff development and growth will also be • Staff members were encouraged to pursue encouraged through professional development training opportunities. Gerald Dillon took a large classes and workshops offered by the university. number of training sessions throughout the year in his Sr. LTA role (which he started in June Focus on Technology: 2015, late in the previous fiscal year). Kerby The UOF Library will continue to utilize technology to took a large number of training sessions improve operations and services. throughout the year as part of his transition from Sr. LTA to LTA Supervisor. • The UOF Library will aim to purchase effective and reliable laptops for student checkout, possibly as • Additional staff development took place in one- part of a collaborative UCF Libraries Technology Fee on-one training sessions, as well as in staff Proposal. meetings held in July 2015, August 2015, December 2015, and March 2016. A team • An assessment will be undertaken to determine other building Enneagrams personality exercise was technology needs at the UOF Library and how they also held in December 2015. can best be addressed in the coming year or two.
Focus on technology: • Additional improvements will be made to the Rosen Library’s digital signs, Canvas modules, and Despite receiving enhancements through a recent LibGuides. Technology Fee project, another technology scan and upgrade should be considered for the UOF Focus on Collection Growth and Maintenance: Library. Some possible enhancements might The UOF Library collection is now more than twelve include items such as additional scanners, more years old and is beginning to outgrow shelf space in reliable tablets or small laptops, and more the facility. Several projects will help ensure long- technology and connectivity for study areas. term growth and maintenance of the collection. • An assessment of UOF Library technology needs • UOF Library staff will aim to complete a project to revealed that the most pressing need is for barcode and catalog bound periodicals in the UOF effective and reliable laptops for student Library. The goal is to inventory our holdings as checkout. Bottorff will work with Frank Allen, Selma Jaskowski, and others in Library IT to explore the possibility of requesting laptops in advance of the September 2016 Technology Fee proposal deadline. A larger Technology Fee proposal, involving additional technology throughout the UOF Library, may be pursued in a year or two. Additional technology enhancements at the UOF Library during this fiscal year included the rollout and full adoption of the UCF Libraries new website, the implementation of the online LibCal study room reservation system, the implementation of the LibAnalytics statistics system, and additional work on the UOF Library’s digital sign, Canvas modules, and LibGuides. The growing collection fills the stacks in
the University Orlando Foundation Library at Rosen, 2016 Photo by: Davina Hovanec
UCF Libraries Annual Report 2015-2016 Page 18 UOF Library at Rosen (cont’d)
well as to identify any volumes that might be candidates for removal to the statewide FLARE Provide international focus to our curricula storage facility, to the eventual ARC at the John C. and research programs Hitt Library, or to other locations. The UOF Library maintained its status as a United • A full analysis of the UOF Library reference Nations World Tourism Organization (UNWTO) collection will be undertaken. The goal is to identify depository library, a distinction held by only seven new editions or new materials to acquire, as well as libraries in the United States. The WTO materials to identify volumes for possible removal to other support undergraduate, graduate, and faculty locations. research, especially in the field of international tourism • UOF Library staff and student assistants will undertake a major shifting and dusting project in Become more inclusive and diverse the general collection stacks. UOF Library staff participated in UCF Libraries’ • Bottorff and Roopnarine will continue to collaborate Diversity Week activities. on wise spending of regular collection development The UOF Library offered materials and services to funds, as well as funds for the new Entertainment Disney International program students, who take Management degree. Due to space restrictions at certificate classes on the Rosen campus. the UOF Library and due to increased emphasis on mixed-mode and online-only courses at the Rosen Be America’s leading partnership university College, a larger portion of the funds will be allocated to ebooks than in the past. The UOF Library partnered with the UCF Rosen College in offering space for accounting tutoring, Advancement Toward the President’s finance tutoring, and statistics tutoring. The UOF Library partnered with the University Five Goals Writing Center in offering space for writing
consultations. Offer the best undergraduate education The UOF Library partnered with Rosen Life (the available in Florida Rosen arm of Student Government Association) in offering scantrons to students. The UOF Library’s collection aims to be the best The UOF Library partnered with several Rosen for hospitality management in the state of Florida, College departments in offering the “Get if not the entire United States. The collection was Connected at Rosen” exhibit in August-September further strengthened this year in core areas 2015. (hotels, restaurants, and tourism) as well as in unique niche areas (events, golf, theme parks, and The UOF Library partnered with a Rosen College timeshares) of hospitality management. Several registered student organization in offering the of the latter subjects are taught in very few other “National Society of Minorities in Hospitality” Florida universities. This year the UOF Library exhibit in October-December 2015. also began researching how to best support the The UOF Library partnered with Rosen College coming new degree program in Entertainment Health Services staff in offering the “New Year, Management, another subject that is unique in New You” exhibit in January-February 2016. the state of Florida. Performance Enhancement Achieve international prominence in key Recommendations programs of graduate study and research The UOF Library continued to collect research Furniture and woodwork at the UOF Library, all and statistical materials from scholarly of which is original, is starting to show publishers such as CABI, Routledge, the United considerable wear-and-tear. Significant touchup, Nations World Tourism Organization, and the repair, and re-upholstery work should be U.S. Travel Association. budgeted for and planned within the next few The UOF Library continued to collect materials years. related to the scholarly writing process and The UCF Libraries still has strides to make in research methods, including materials that terms of supporting effective remote participation support the master’s and Ph.D. programs at in meetings by branch and regional library staff. Rosen. While Skype for Business provides an adequate software platform for participation, the camera, microphone, and speaker setups (for example, in rooms 223 and 511) should be improved so that the experience is better for remote participants.
UCF Libraries Annual Report 2015-2016 Page 19 UOF Library at Rosen (cont’d)
Public Service Statistics study space within the physical facility. At the As the Rosen College has increased the number of same time, directional and reference statistics mixed-mode and fully online courses it offers to continue to decline, a trend that bears further students, the UOF Library has sought ways to investigation. In addition, measuring online remain engaged with students both face-to-face and interactions with students is more difficult, making online. it challenging to gauge success in this area. In-person use of the facility remains high, as As a side note, a new online statistics form was evidenced by increases in circulation numbers and implemented in Fall 2015, making it easier for staff gate count statistics, as compared to last fiscal year, and students to record interactions in real time. and by attendance at related services offered in the More detailed analysis of statistical trends (by day, library (such as accounting tutoring and writing by hour of day, etc.) is also possible with the new center consultations). Initial statistics of the new system. study room system also indicate strong demand for
Table 1 Public Service Statistics Five-Year Comparison 2015/16 2014/15 2013/14 2012/13 2011/12 USE OF THE FACILITY: Patron Count 115,796 112,340 110,989 138,384 139,856 STUDY ROOMS:1 Total Bookings 902 Hours Occupied 1,601
INSTRUCTION:2 Classes Taught 55 63 69 49 41 Students Taught 2,217 2,948 2,532 1,573 1,206 M ATERIALS CIRCULATED: Total Reserve Circulation 8,897 7,184 5,959 7,507 7,266 Total General Circulation 3,061 3,283 3,481 4,088 4,319 Total Materials Circulated 11,958 10,467 9,440 11,595 11,585 R EFERENCE: Directional Questions 2,855 5,261 7,768 5,474 4,369 Reference Questions 1,062 1,102 1,353 1,269 1,106 In Person 942 946 1,136 1,152 985 Via Phone 67 61 86 57 57 Via Email, Chat, or Social Media 34 41 112 53 41 Research Consultations 19 24 19 7 23 Total Questions 3,917 6,363 9,121 6,743 5,475 1 Statistics for study rooms were not available until January 2016, when the UOF Library began using the LibCal online scheduler. 2 Instruction statistics include both face-to-face and online instruction.
UCF Libraries Annual Report 2015-2016 Page 20 UOF Library at Rosen (cont’d)
Collection Development Statistics Since its inception, the UOF Library has striven to club management, timeshares, and theme parks). create a world-class collection of hospitality Initial investigations were also made into materials materials. To this end, improving the collection, that will support the planned new degree program both in quantity and quality, remained an important in Entertainment Management and the planned new goal. Approximately 200 physical items were added track in Professional Tennis Management. Special to the collection this fiscal year, through a funding is expected for the former in coming years, combination of purchases and gifts. Additional while funding for the latter is more uncertain. materials acquired included additional ebooks and Managing the growing physical collection also streaming videos, the numbers of which are more remained a point of emphasis this year. Ongoing difficult to quantify. shelving, shelf reading, and cleaning continued The emphasis in collecting materials remained on throughout the year. In addition, staff began a large core areas of hospitality management (e.g., lodging, project to barcode and inventory the UOF Library’s restaurants, and tourism) as well as on niche areas bound periodicals, which will continue into the emphasized at the Rosen College (e.g., events, golf & coming fiscal year.
Universal Orlando Foundation Library Table 2 Print and AV Collection Growth Five-Year Comparison Titles Held End of 2015/16 2014/15 2013/14 2012/13 2011/12 Rosen General 9,944 9,783 9,474 9,041 8,681 Rosen Reference 793 777 758 725 738 Rosen Media 563 560 550 542 479 Rosen Heritage 42 37 37 36 36
Total 11,342 11,157 10,819* 10,344 9,934
* Total corrected from 2013/2014.
Rosen College of Hospitality Management Fountain, 2016 Photo by: Davina Hovanec
Inside University Orlando Foundation Library at Rosen, 2016 Tim Bottorff Photo by: Davina Hovanec Head, Universal Orlando Foundation Library at the Rosen College of Hospitality Management
UCF Libraries Annual Report 2015-2016 Page 21 Collections & Technical Services
Loan staff members and find opportunities to work Highlights of the Year in Retrospect with colleagues in all departments.
Proactively conduct collection assessments, usage Collections & Technical Services had a busy and analyses, and Web analytics studies to enhance productive year. As always, our most important collection services and the user experience. function is to acquire and make accessible library materials to support student learning and faculty Continue preparations for moving the majority of research. We expended just over $6.8 million on the the library’s collections into the Automated collections, which includes $4.9 million on digital Retrieval Center. resources. In collaboration with the English, Modern Languages, History, and Political Science departments, Advancement Toward the President’s we submitted four successful Technology Fee proposals Five Goals and acquired several important digital collections. We expanded patron driven acquisitions (PDA) to include the streaming video service, Kanopy, which has Offer the best undergraduate education proven to be quite popular. Kanopy is designed to work available in Florida with course management systems, and it has been We continue to acquire and make accessible the heavily used in online courses. best scholarly literature available to support In preparation for the Automated Retrieval Center (ARC), student learning and faculty research. Whenever over 120,000 bound serial volumes were barcoded and possible, we add to our growing collection of digital entered into Aleph. In collaboration with Circulation resources to enable 24/7 access for UCF students, Services, Cataloging Services, Acquisitions & Collections faculty, and staff no matter where their work takes Services, and Interlibrary Loan/Document Delivery them. Services staff members inventoried the collection, ensuring that items were properly labeled and matched Achieve international prominence in key with the correct bibliographic records. Once the ARC is programs of graduate study and research ready, we will be ready to begin the ingest process. We continued the practice of allocating funding to key areas in which UCF has achieved distinction or Cataloging staff added 14,476 new print titles to the has a rising program. collection this year, and over half a million bibliographic records were enhanced, improving discovery and access. Four librarians completed the intense Library of Provide international focus to our Congress training program on the Name Authority curricula and research programs Cooperative Project (NACO), and UCF now contributes We continue to add to the collection whenever authority records to the national database. practicable to enhance its international focus. In addition to working on the inventory project, Become more inclusive and diverse Interlibrary Loan staff members completed a major We have a multicultural staff, which is reflected in project that examined over 7,000 CD-ROMs, removing the many ethnicities and languages within those that were no longer compatible with current Collections & Technical Services, and look to technology. ILL expanded its RapidILL network, making expand this aspect of our workforce whenever the it possible to borrow items within two days or less. In opportunity arises. keeping with tradition, the UCF ILL/DDS department has an outstanding reputation because of its 80% fill Be America’s leading partnership university rate on the borrowing side and 70% fill rate on the In partnership with the State University System lending side. libraries, we share an online catalog to provide Complete details are found in the individual access to the wealth of resources available departmental reports from Cataloging, Acquisitions, and throughout Florida. By working with the Florida Interlibrary Loan. Virtual Campus (FLVC), we have access to more than $3 million of digital resources. We rely on our Association of Southeastern Research Libraries Departmental Goals: 2016-2017 (ASERL) colleagues for consortial purchases and collection development activities that strengthen the Continue to advance knowledge and understanding breadth and depth of materials available to UCF of a variety of metadata schemes within Cataloging students, faculty, and staff. Services. Involve more librarians and staff members with digital projects. Work with SUS colleagues on the implementation of the Next Gen catalog. Mary Page Continue to build closer working relationships Associate Director for Collections & among Acquisitions, Cataloging, and Interlibrary Technical Services
UCF Libraries Annual Report 2015-2016 Page 39 Acquisitions & Collection Services
the new programs such as Master’s in Biomedical Highlights of the Year in Retrospect Engineering, a Master’s in Genetic Counseling, and a Public Health Graduate Certificate in the College of Medicine. Sypolt also shared her Library Collections expertise to assist the collection assessment training by the Head of Acquisitions & Collection The Libraries was able to use salary savings and Services. other strategic monies to expend a total of $6,816,244 in 2015-2016. The UCF Libraries A series of collection maintenance projects were continues to supplement the state allocation conducted throughout the year in preparation for through the use of strategic funds from various the ARC facility slated to open next fall. The sources including salary savings, one-time IT&R Serials Unit Supervisor Joe Bizon, as well as all funds, and Technology Fee awards. staff in the department, trained and directed a group of talented student workers in these projects: In collaboration with academic units on campus, including the Departments of English, Modern • The entire bound periodical collection in the Languages, History, and Political Science, the UCF John C. Hitt Library, over 120,000 volumes, Libraries received four separate Technology Fee was finally barcoded and itemized in the library awards in 2015-2016 for the purchase of new system Aleph to facilitate tracking and location. collections totaling $458,435. • Collaborating with Cataloging Services, The patron-driven acquisitions model on the Circulation Services, and Interlibrary Loan & streaming video platform Kanopy proved Document Delivery Services, Acquisitions & successful. The growing collection of 16,170 Collection Services inventoried over 600,000 titles, including educational, documentary, and items for the General Collections in John C. Hitt criterion collections, have provided media content Library. Staff members in both Serials and to the coursework in many disciplines. UCF Acquisitions lead the student workers in Libraries would only incur cost after substantial completing tasks such as scanning each of these use is logged for a title. It is a great cost-savings items to check for proper labeling, ensuring model to provide media content that is often records matching those in the catalog, and difficult to acquire. The videos can be embedded repairing or replacing damaged books. This was in courseware and serve distance education. the first inventory project for the library collection A few subject librarians wrote the collection since the mid-1980s. analyses that were integral parts of the • processes of several new academic program Continuing the microfilm preservation project, proposals. If approved, these new academic over 50,000 reels of microfilm newspaper were programs will play a critical role in serving UCF’s tested for vinegar syndrome. Infected films future. Terrie Sypolt, Education Subject were isolated from the collection to control the Librarian, went above and beyond her assigned spread of this deterioration. Replacements in areas and applied her background knowledge to print, online or on microfilm were identified as part of the project.
Acquisitions & Collection Services: Kate Malahina, Susan MacDuffee, Elena Beredo, Joe Bizon, Ying Zhang, Athena Hoeppner, Kelly Young, Tatyana Leonova, Katie Kirwan, Tina Buck
UCF Libraries Annual Report 2015-2016 Page 23 Acquisitions & Collection Services (cont’d)
of improving discovery and access for articles. Purchase Highlights for 2015-2016 (Brief Even though it makes up only 11% of the total list) 2015/2016 use, AQ had a higher rate of both full-text use and abstract view per session. • British Periodicals collection III & IV JSTOR Arts & Sciences IX and X* Library Resources Expenditures • C19: Index to 19th Century Periodicals* Five-Year Comparison Executive Branch Document* Total Expenditures IET eBook package $6,816,244 2015/2016 IEEE Wiley eBooks front list Mango Languages $6,768,105 Learning* 2014/2015
Morgan & Claypool Colloquium Collections 3&4 2013/2014 $6,506,355
Orlando Sentinel newspaper complete collection in 2012/2013 $6,118,881 1950s and 1960s on microfilm 2011/2012 $6,451,724 Synthesis Digital Library, Collections 7 & 8 Sage Knowledge Reference and Handbooks 2015 Special Funding (2015-2016) & 2016 Supplements $458,435 was awarded to the UCF Libraries from Women & Social Movements in the United States the UCF Technology Fee Committee. – Scholar’s Edition* $3,000 was funded to support the new B.A in the * Funded by Tech Fees Writing and Rhetoric Department
Electronic Resources Invoices totaling $4,974,340 were expended on FT and Abstract Views per Session electronic resources, of which 80% represent recurring expenses and 67% online journals. 2.5 1.91 2.04 Spend by Recurrence 2 1.82 Spend by Content Type 1.56 Type 1.5 Recurring $3,989,847 Journal/Serial $3,356,827 1 Non-Recurring $399,699 Database $1,201,533 0.5 One Time $441,681 eBooks $438,868 0 Tech Fee $458,435 Other $68,494 Main Article Full Text Abstract Media $27,485
QuickSearch (formerly OneSearch): Sessions per EDS Profile • Two changes were made to our EBSCO Discovery Service (EDS) in coordination with the Libraries’ website redesign: we rebranded “OneSearch” as “QuickSearch”; and we added a new profile, EDS Main “Articles QuickSearch” (AQ), for discovering 88% scholarly full-text articles. • We continued to use the main profile as the primary search on the library homepage, along with a somewhat hidden profile that finds only open access content, and an API-profile for the LTI integration of QuickSearch into the Canvas page editor. Other EDS Article 1% • Usage across all the profiles increased in every 11% category over previous years. The new AQ profile appears to have had the intended result
UCF Libraries Annual Report 2015-2016 Page 24 Acquisitions & Collections Services (cont’d)
Participated in the discussions on the TA initiatives Staffing Changes and played an advisory role on acquired collections that can be served as textbook alternatives. Michael Arthur resigned on August 6, 2015 to take a position in Alabama. Review and reorganize the workflow for eResources, with the new eResources Librarian on Tina Buck joined the department on August 10, board. Continue identifying collections that can 2015 as Electronic Resources Librarian. be transitioned to electronic formats and Ying Zhang was appointed the Interim Head for developing procedures to enhance the access for Acquisitions & Collection Services. eResources.
Cara Calabrese resigned in October 2015 to take Due to the position changes among the faculty in the a librarian position at Miami University. department, workflow in each functional unit was reexamined and rearranged with more focus on the Kelly Young resigned in June 2016 to take a electronic resources processing, maintenances and position outside of UCF. management. The new Electronic Resources Librarian took over the coordination with the Report on Departmental Goals: 2015/2016 Electronic Resources Cataloger and improved the communication between resource acquisitions and cataloging. Prepare the Collections to move to the ARC, including finishing barcoding all bound Migrate existing or create new database and periodicals, assisting Cataloging Services in access related content to the new WordPress- completing inventory of the General Collection based Libraries website. Verify that the database in the John C. Hitt Library; continue reviewing pages transition from the Intranet-based database and preserving the microfilm collections. system to the LibGuides presentation is The two projects: barcoding and itemizing all bound complete, functional, and coordinated with the periodicals, and inventorying the General Collection WordPress pages. in the John C. Hitt Library, have been completed. The The new eResources Librarian has assumed microfilm collection continued to be examined for oversight of the database asset system in LibGuides, vinegar syndrome and preservation. All these which is functional and well-used. Improvements are projects will prepare the collections well in ongoing. anticipation of the ARC ingest in late 2017.
Review all workflows and compile detailed Departmental Goals: 2016/2017 documentation to prepare for the pre-migration of ILS. Actively contribute to a successful statewide migration to a new integrated library system and With the increase in materials acquired in electronic discovery interface and strive toward highly effective format and the addition of another Electronic staff training and system implementation. Resources Librarian, all workflows were reexamined, procedures and policies were updated and organized Fill the vacancies in librarian and staff positions so to ensure accuracy. This adjustment and that the department can focus more on other realignment are expected to reduce the disruptions on strategically important plans to bring the workflow during the migration of the ILS. acquisitions and collection services to a higher level.
Lay the groundwork for a migration to EBSCO’s Continuously reexamine the workflow in all areas in Full-Text Finder and Publication Finder products the department and realign assignments and duties by correcting/enhancing SFX and EBSCO to enhance service to internal and external users. knowledgebases, and testing for accuracy and Proactively conduct collection assessments, usage ease of use knowledgebases, and testing for analyses, and Web analytics studies to enhance accuracy and ease of use. collection services and the user experience. The librarians pursued training and testing of the Full-Text Finder and Publication Finder products, Collaborate with other Libraries departments on including their part in the eventual Sierra-Encore space planning to ensure an optimal implementation Duet migration. The ongoing improvement of our SFX of Phase 1 in the ARC Project. knowledgebase continues as we evaluate the most efficacious time and method for migrating. Performance Enhancement Recommendations Continue collaboration with other departments
in the Libraries as well as departments in Information Technologies & Resources to Fill the librarian and staff position vacancies to facilitate the state and federal mandate of restore full staffing for the department. “textbook affordability.”
UCF Libraries Annual Report 2015-2016 Page 25 Acquisitions & Collection Services (cont’d)
Actively participate on the FALSC Sierra Implementation mutual concerns (electronic archiving, resource * Working Groups and Discussion Groups. digitalization projects). The UCF Libraries continued memberships in the Center for Research Continue collaboration with faculty and subject Libraries (CRL) and the Association of Southeastern librarians to build and manage strong library Research Libraries (ASERL). These collaborations collections to support UCF’s missions. and partnerships between UCF and major publishers and library vendors result in the library Advancement Toward the President’s being able to provide content that is in high demand with the advantage of discounted pricing. Five Goals
Offer the best undergraduate education available in Florida To help faculty and students excel in undergraduate education, Acquisitions and Collection Services selects and acquires high-quality print and online content. Collection policies are reviewed and updated regularly to support the SACSCOC process and to align the selection policies and allocations with UCF’s changing programmatic needs. The department has a high success rate with student Technology Fee funded acquisitions, which enabled us to add higher-priced, outstanding content that supports undergraduate education.
Achieve international prominence in key programs of graduate study and research The UCF Libraries collaborated with faculty and researchers to identify potential resources for new proposal programs and purchase specific products that enhance graduate study and research. As part Field Trip: In front of the fountain at the Rosen of the UCF faculty, librarians are actively involved College of Hospitality Management: Kelly Young, in faculty committees and serving as Graduate Jamie LaMoreaux, Angiemarie Villafane (Cataloging faculty. Maintaining and expanding subscriptions Services), Joe Bizon, Kate Malahina, Cara Calabrese support rapid growth in the UCF graduate studies and research, helping to move UCF towards international prominence
Provide international focus to our curricula and research programs Acquisitions & Collection Services The UCF Libraries continued purchasing content Chart 1 that has a global focus. For example, Mango Total Expenditures: 2015-2016 Languages Learning funded by Tech Fee is a self- learning tools for students to learn almost 70 Approval, languages, as well as English for foreign speakers in 521,832, 8% their native language interface. Resources like Databases, 1,894,795, 28% Print Mango bring an international focus to UCF. Periodicals*, 422,765, 6% Become more inclusive and diverse Acquisitions and Collection Services staff members Monographs, 263,690, 4% participated in diversity programs. The UCF Libraries continued to support programs on campus Online Periodicals, Standing Orders, that promote diversity within the classroom and 3,431,522, 50% 246,502, 3% through campus activities including Women’s Studies, Jewish Studies, African American Studies, Preservation, Latin American Studies, and LGBT Studies. Newly 35,138, 1% acquired resources such as Women & Social Movements in the United States are great examples.
Be America’s leading partnership university Librarians in this department actively participated *New category from 2015/16, separating the Serials into in regional and national groups to expand library Online Periodicals and Print Periodicals resources (consortium purchases) and address
UCF Libraries Annual Report 2015-2016 Page 26 Acquisitions & Collections Services (cont’d)
Acquisitions & Collections Services Table 1 Current Five Years
2015/16 2014/15 2013/14 2012/13 2011/12
ITEMS RECEIVED
Approvals 9,847 7,913 8,684 9,308 9,823 Firm Orders 13,819 8,051 5,209 6,317 6,462 Gifts 1,093 412 40 2,241 7,750 Standing Orders 1,939 1,396 1,290 1,170 1,419 TOTAL 26,698 17,772 15,223 19,036 25,454
BOUND PERIODICALS 930 1,073 1,693 1,306 1,749
MICROFORMS
Film 223 168 239 284 294 Fiche 18,782 23,166 32,922 32,887 33,841 TOTAL 19,935 24,407 34,854 33,17 1 34,135
PERIODICALS/SERIALS
Main(Print) 771* 990* 1,047* 1,171* 1,195* CMC(Print) 12* 12* 12* 12* 12* Rosen(Print) 55* 77* 77* 77* 74* Newspapers 4* 4* 5* 6* 6* E-Databases 365 481 475 366* 365* E-Journals ** 52,337* 49,060* 41,677* 39,600* print + online 233 (297) (306) (368) (326) e-only 8,313 (52,040) (48,754) (41,309) (38,927)
Total Active Subscriptions 9,753* 53,901* 50,676* 43,309* 41,252* * Includes all E-Journals purchased and accessed. **No longer reported.
Acquisitions & Collections Services Table 2 Percentage Comparison - Current Five Years
2015/16 2014/15 2013/14 2012/13 2011/12
Expenditures
Approval 8% 8% 8% 9% 11% Databases 28% 22% 24% 33% 31% Monographs 4% 4% 4% 4% 6% Preservation 1% 1% 1% 1% 1% Online Periodicals 50% 1% 1% 1% 1% Print Periodicals* 6% 61% 58% 47% 45%
Standing Orders 3% 3% 4% 5% 5% TOTAL $6,816,244 $6,768,105 $6,506,355 $6,118,881 $6,451,724 *New category from 2015/16, separating the Serials into Online Periodicals and Print Periodicals
UCF Libraries Annual Report 2015-2016 Page 27 Acquisitions & Collection Services (cont’d)
Acquisitions & Collections Services Table3 Branches & Regional Campus – 2015-2016
Standing Monograph Periodicals Databases Total Orders
Rosen $21,851 $27,123 $1,243 $2,185 $52,402 CMC 21,985 797 0 0 22,782 Eastern $3,369 0 0 0 $3,369 Southern $5,069 0 0 0 $5,069 Western $3,152 0 0 0 $3,152
TOTAL $33,575 $27,920 $1,034 $2,040 $86,774
Acquisitions Services Table 4 Five-Year Expenditure History* 2015/16 2014/15 2013/14 2012/13 2011/2012 MONOGRAPHS $785,522 $806,654 $787,214 $863,322 $1,102,302 Approvals 521,832 542,344 495,363 525,053 689,125 Firm Orders 252,100 262,711 288,917 273,160 404,244 Approvals 521,832 542,344 495,363 525,053 689,125 Regional Libraries 11,590 262,711 288,917 273,160 404,244 Eastern 3,369 8,683 6,814 11,348 $10,356 Southern 5,069 8,853 7,982 11,138 $12,045 Western 3,152 8,881 8,232 8,645 11,533
SERIALS TOTAL: ** 3,663,868 3,573,976 3,149,923 $3,204,601 Standing Orders 246,502 233,850 259,777 278,175 300,837 Print Periodicals 422,765 435,633 521,005 533,579 518,643 Periodicals Online 3,431,522 2,994,385 2,793,194 2,338,169 2,385,121 DATABASES 1,894,795 2,213,872 2,059,500 2,016,641 $2,029,801 Periodical Databases *** 712,401 474,285 409,795 337,068 Subscriptions 1,780,282 1,174,411 1,377,030 1,102,353 839,881 Back Volumes & Monographs 114,513 327,060 208,185 504,493 852,852
PRESERVATION 35,138 57,294 62,637 57,864 $81,086 Microforms 20,584 40,673 41,410 42,210 50,867 Binding 14,554 16,621 21,227 15,654 30,219
TOTAL 6,816,244 6,768,105 6,506,355 6,118,881 $6,451,724 * Included in the Firm Orders ** Change in reporting categories *** Reported under “Online Periodicals” ≠ In addition to the above noted funds that are used to support the teaching and research mission of UCF, the Florida Virtual Campus (FLVC) also funds and maintains a collection of databases, e-books, and other online resources which are made available to all state universities in Florida. Acquisitions & Collection Services Table 5 COUNTER Stats for E-Resources (5-Year Summary)
2015/2016 2014/2015 2013/2014 2012/2013 2011/2012 Searches 3,310,912 3,230,771 3,077,671 11,319,901 11,394,659 Results Clicks 4,029,265 3,642,660 ------Full-Text 2,607,468 2,491,867 2,474,747 2,839,147 2,879,851 Sessions 2,466,587 1,818,282
UCF Libraries Annual Report 2015-2016 Page 28 Acquisitions & Collections Services (cont’d)
Acquisitions & Collection Services Table 6 Selected E-Resources Annual Usage Details (COUNTER)
Searches 2016 Full Text* 2015/2016 Results Clicks 2016 Databases Alexander Street Press 16,166 2,831 1,091 EBSCOhost ** 2,594,564 649,899 3,681,835 Engineering Village 3,646 FirstSearch 22,530 Gale 166,913 37,350 37,300 LexisNexis Academic 36,681 MathSciNet/AMS 22,885 395 9,571 ProQuest 114,573 99,588 75,094 Readex Newsbank 2,118 18,458 Web of Knowledge 117,572 106,164 eBooks and Media Alexander Street Press Media 18,860 Cambridge E-Books Online 2,672 EBL 1,969 ebrary 20,990 EBSCO Ebooks 19,848 Elsevier eBooks 5,086 Gale eBooks 24,191 IEEE Ebooks 1,422 Morgan & Claypool 556 Oxford eBooks 17,679 Ovid eBooks 619 Sage SKM, SRM 8,808 Springer E-Books and Protocols 276,277 E-Journals ACM Journals 11,956 ACS Publications 8,609 39,912 2,947 AIP Scitation 882 19,409 1,185 American Physical Society 16,557 Cambridge University Press 8,535 Elsevier ScienceDirect 481,254 Emerald 1,792 19,795 841 IEEE 22,477 36,067 IOP Optics InfoBase 14,462 JSTOR 77,173 177,211 70,903 Nature Palgrave Journals 2,949 61,505 Optical Society 2,023 26,779 1,556 Ovid Journals 49,099 58,738 1,379 Oxford Journals 26,731 9,828 Project MUSE 2,755 14,117 1,517 Royal Society Chemistry 2,482 20,855 52 Sage Journals 93,186 Science 15,219 Springer Journals 78,799 Taylor & Francis 8,124 89,924 2,658 Wiley Journals 109,096
* Full-Text Reporting includes JR1, BR1, BR2, and MR1 ** Reporting EBSCOhost Regular searches in PR1
UCF Libraries Annual Report 2015-2016 Page 29 Acquisitions & Collection Services (cont’d)
Acquisitions & Collection Services Table 7 Streaming Video Title Annual Usage by Providers (NON-COUNTER)*
Provider Video Plays/Views Titles Used Titles in Report ASP 17,796 9,222 9,222 FMG 3,097 90 104 Kanopy 6,658 1,243 2,076 * Streaming video providers only supply usage data for titles in NON-COUNTER format
Acquisitions & Collection Services Table 8 QuickSearch Usage (NON-COUNTER) 5-Year Summary See also the COUNTER usage for a normalized account of searches and full-text use.
Use Type FY2015/2016 FY2014/2015 FY2013/2014 2013 2012 Sessions 673,049 634,217 321,267 502,954 182,496 Searches 282,268,454 246,617,542 118,006,281 175,542,728 63,178,700 Abstract 1,232,486 1,077,719 553,037 362,921 91,739 Hosted Full Text 397,380 368,482 187,632 335,840 131,990 Linked FT or Service 669,976 582,855 293,607 852,709 285,000
Athena Hoeppner exhibits the Katie Kirwan, chair of the planning Kate Malahina and Elena committee for the Director’s award she received for 20 years Beredo pose with UCF mascot service to the UCF Libraries as Advisory Group annual fundraiser, Knightro at the kickoff of the Chili Spudtacular Fest, ready to Director of Libraries Barry Live United campaign. collect the donations. (Fall 2015) Baker looks on.
Ying Zhang Head, Acquisitions & Collection Services
UCF Libraries Annual Report 2015-2016 Page 30 Cataloging Services
Highlights of the Year in Retrospect
A total of 14,476 print titles were added to the University Libraries in 2015-2016. Bibliographic maintenance activities enhanced an astonishing 561,616 records this fiscal year, which enabled better access for UCF students, faculty, and staff. Four librarians (Eda Correa, Kimberly Montgomery, Jeanne Piascik, and Peter Spyers-Duran) participated in Name Authority Cooperative Project (NACO) training given by the Library of Congress. This training will enable UCF to contribute authority records to the national authority Lindsey Ritzert (head, Circulation Services), Jeanne database and help promote consistency of usage. Piascik (Principal Cataloger Cataloging Services), and Joe Bizon (Acquisitions LTA Supervisor) with the poster A major project undertaken this year was the inventory of session, “A 21st Century Inventory for a 21st Century the entire general collection of books in the John C. Hitt Library,” American Library Association Annual Confer- Library. Cataloging Services participated in this project ence, Orlando, June 2016. Other members of the team along with staff, librarians, and students from Acquisitions not pictured above are Kristine Shrauger (head, Inter- library Loan) and Peter Spyers-Duran (Catalog Serials Services, Circulation Services, and Interlibrary Loan. Files Coordinator Librarian Cataloging Services). of scanned barcodes are being compared against the holdings in the online catalog and the resulting analysis will allow the Libraries to determine which items are missing or misplaced, need repair or maintenance, or Report on Departmental Goals: 2015-2016 require additional cataloging or record linking. Continue to advance knowledge and A welcome professional development opportunity understanding of a variety of metadata schemes presented itself this year with the American Library within the cataloging department. Have more Association Annual Conference coming to Orlando. All librarians and staff members become involved librarians and three staff members were in attendance. with digital projects. Sai Deng tested the application of linked data authority records to CONTENTdm and Digital Commons. She also worked on ways to apply Resource Description and Access (RDA) standards to non-MARC records for digital objects. Develop expertise in new standards and metadata creation. Faculty and staff in Cataloging Services enhanced their knowledge of standards and metadata creation with a combination of webinars and in-house training. Work with SUS colleagues on the ongoing improvement of the shared bib environment. Participate in statewide efforts related to cataloging, authority control, and bibliographic maintenance. Assume an active role in the implementation of the Next Gen catalog. Kimberly Montgomery and Jeanne Piascik have been active contributors to the SUS on several committees and task forces. Montgomery has been a major contributor to the work of the Bibliographic Control and Discovery Subcommittee, including serving as co-chair Cataloging Services Senior LTA Letty of the subcommittee and chair of the Batchloading Best Abulencia enjoys her visit to the exhibits Practices Task Group. Piascik has served as co-chair of at the American Library Association the Cataloging, Authorities, and Metadata Committee, Annual Conference and as a member of the Authorities Subcommittee. She is also a member of the Sierra Implementation Cataloging/Authorities Working Group, which will Changes in Staffing oversee that aspect of the statewide library system No changes. implementation. Eda Correa, Montgomery, Piascik, and Peter Spyers-Duran have participated in training and will be contributing to the Florida Funnel Project for NACO authorities.
UCF Libraries Annual Report 2015-2016 Page 31 Cataloging Services (cont’d)
Continue to build closer working relationships with Acquisitions and Interlibrary Loan staff Achieve international prominence in key members and find opportunities to work with programs of graduate study and research colleagues in all department. Members of Sai Deng delivered an updated Data Documentation and Cataloging Services worked closely with their Metadata workshop in the Graduate Student Center. colleagues in Acquisitions, Circulation, and Interlibrary Loan during the inventory of all the Provide international focus to our curricula books in the John C. Hitt Library general collection and research (approximately 950,000 items). We have actively worked with faculty in the Latin American Studies program to build a collection that supports the program. Eda Correa assumes primary Departmental Goals: 2016-2017 responsibility for making Spanish language materials accessible. Assume an active role in the preparation for and implementation of the Next Gen catalog. Participate in Become more inclusive and diverse statewide efforts related to cataloging, authority As we strengthen the Latin American collection, control, and bibliographic maintenance. cataloging staff members routinely process materials in both English and Spanish. Our multicultural staff Contribute records to the Name Authority Cooperative Program (NACO). is skilled in a variety of languages, and we expand this aspect of our workforce whenever the Continue to build closer working relationships with opportunity arises. Members of Cataloging Services Acquisitions and Interlibrary Loan staff members and began to add records for the Kaplan Collection, which find opportunities to work with colleagues in all focuses on women’s and gender studies. departments. Begin preparations for moving the majority of the Be America’s leading partnership university John C. Hitt Library’s collections into the We work with colleagues across Florida to provide Automated Retrieval Center (ARC). Finish work on and enhance access to scholarly resources. Our the inventory project. cooperative working relationships extend to regional libraries, other members of the state university Continue to advance knowledge and understanding of libraries, and now include state college libraries as a variety of metadata schemes within the cataloging we transition to a new integrated library system and department. Have more librarian and staff members a single statewide database. Membership in OCLC become involved with digital projects. Develop benefits the UCF community with access to the expertise in new standards and metadata creation. international bibliographic database. Advancement Toward the President’s Performance Enhancement Five Goals Recommendations
Filling the currently vacant Senior LTA Supervisor position Offer the best undergraduate education would help expedite major projects such as inventory and available in Florida Cataloging and metadata creation give UCF preparation for the Automated Retrieval Center. Access to students the ability to search for information needed electronic materials would be greatly facilitated if more for study and research. Extensive bibliographic personnel could be assigned to this area. maintenance keeps links current and assures accessibility of materials.
Cataloging Services Table 1 2014/2015 – 2015/16 Comparative Highlights Bib Maintenance 2015/16 2014/15 Cataloging 2015/16 2014/15 Barcodes (damaged, missing) 3,985 590 Browsing 244 227 Labels (corrections, damaged, missing) 2,187 318 Original cataloging 1,164 650 OCLC LHR 7,040 3,234 OCLC error reports 77 35 Location change 792 404 Priorities 162 417 Move HOL record 6,317 97 Upgraded cataloging 33,035 10,779 Move order record 141 287 Total 34,682 12,108 Rebinds 352 401 Replacements 42 30 Review of bib maintenance request 2,117 430 Summary 2015/16 2014/15 Transfers 1,368 19 Bib Maintenance 561,616 54,951 Upgrade existing catalog record 537,275 49,141 Cataloging 34,682 12,108
UCF Libraries Annual Report 2015-2016 Page 32 Cataloging Services (cont’d)
Cataloging Services Chart 1 15,234 2015 - 2016 Added Materials 12,432 TITLES VOLUMES 16,000 7,706 14,000 12,000 10,000 8,000 901 938 1,119 6,000 4,000 2,000 14,476 25 10,060 11,822 678 1,094 -
Cataloging Services Chart 2 2015 - 2016 Deleted Materials 6,050 TITLES VOLUMES 8,000
6,000 692 4,000 164 84 - 253 2,000 27 721 271 - 162 - 5,815 Print Serials Electronic Gov't. Docs. University Media Archives
Total 561,616 54,951 Total 596,298 67,059
Cataloging Services Chart 3 5-Year Comparison Titles & 273,091 Volumes Cataloged All TITLES VOLUMES Locations
103,539 300,000 250,000 38,330 35,007 49,607 200,000 150,000 100,000 50,000 34,419 271,468 101,714 0 38,155 48,225 2015/16 2014/15 2013/14 2012/13 2011/12
UCF Libraries Annual Report 2015-2016 Page 33 Cataloging Services (cont’d)
Cataloging Services Table 2 2015-2016 Added Materials
PRINT Titles Volumes MEDIA Titles Volumes Orlando 11,931 12,408 Orlando Curriculum Materials Center 1,551 1,781 Audiobooks 0 1 CCF: Ocala 20 20 CDs (Music/Audio) 86 67 DSC: Daytona 49 49 CD ROMS/DVD ROMS 5 10 EFSC: Cocoa, Melbourne, Palm Bay 104 106 DVDs 97 123 LSCC: Leesburg, Clermont, Sumter 11 11 Streaming Videos 787 787 Rosen 289 337 Videorecording 3 3 SSC: Altamonte, Lake Mary, Sanford 29 29 Sub-total 978 991 VCC: Kissimmee, Metrowest, Osceola 28 29 Outsource (YBP) 464 464 Curriculum Materials Center Sub-Total 14,476 15,234 Activity Cards 0 8 CDs (Music/Audio) 11 10 ELECTRONIC CD Roms/DVD Roms 3 9 CONTENTdm-Digital Objects 1,322 0 DVDs 32 44 7,352 7,352 eBooks Games 9 12 4 0 Integrating Resources Kits 4 8 354 354 Monograph (ETD) Models 1 1 1,028 0 Serials Playaways 3 3 10,060 7,706 Sub-Total Realia 13 18 Sub-total 76 113 SERIALS Orlando 24 880 Rosen 1 21 Other Locations DVDs 33 2 25 901 Sub-Total Sub-total 33 2 U.S. GOV'T. DOCS. 11,822 12,432 Regional Campuses DVDs 7 13 SPECIAL COLLECTIONS 657 773 Sub-total 7 13
UNIVERSITY ARCHIVES 21 165 TOTAL 1,094 1,119
TOTAL 37,061 37,211
SUMMARY TITLES VOLUMES Print 27,001 29,505 Electronic/Digital Objects 10,060 7,706 Media 1,094 1,119 GRAND TOTAL 38,155 38,330
UCF Libraries Annual Report 2015-2016 Page 34 Cataloging Services (cont’d)
Cataloging Services Table 3 2015-2016 Deleted Materials
MEDIA Titles Volumes PRINT Titles Volumes Orlando Orlando 865 873 CD ROMs/DVD ROMs 97 172 Curriculum Materials Center 1,970 2,003 DVDs 3 3 DSC: Daytona 2,853 2,868 1 1 EFSC: Cocoa, Melbourne, Palm Bay 7 39 Video recordings Sub-total 101 176 LSCC: Leesburg, Clermont, Sumter 0 0
Rosen 120 267 Curriculum Materials Center Sub-Total 5,815 6,050 Cassettes/Audio Tapes 3 5 CD Music/Audio 6 10 SERIALS CD-ROMs/DVD-ROMs 2 2 Orlando 11 157 Games 5 5 Other Locations 16 7 Kits 4 4 Sub-Total 27 164 Realia 5 6 Videorecordings 8 8 ELECTRONIC 721 692 Sub-total 29 70 Regional Campuses U.S. GOVERNMENT DOCS. 271 84 CD Roms/DVD Roms 21 22 DVDs 5 11 TOTAL 6,834 6,990 Floppy discs 0 2 Sub-total 26 35
TOTAL 162 253
SUMMARY TITLES VOLUMES Print 6,113 6,298 Electronic 721 692 Media 162 253 TOTAL 6,996 7,243
Jeanne Piascik Principal Cataloger Cataloging Services
Principal Cataloger Jeanne Piascik and long-time Cataloging Services employee, now retired, Alice Crist pose amidst some of their decorations for Halloween Mary Page 2015, The Nightmare Before Christmas. Associate Director for Collections & Technical Services
UCF Libraries Annual Report 2015-2016 Page 35 Interlibrary Loan/Document Delivery Services
Croatian, we will cancel the request and ask that the Highlights of the Year in Retrospect patron resubmit the request, noting that the patron can read the foreign language. The Interlibrary Loan and Document Delivery Services We have exhausted all possible sources. This (ILL/DDS) department continues to see a downward means that either one or two libraries owns the slide of requests for borrowing, document delivery, and requested item and they are unable to lend it; it is lending. As patrons continue to find their articles either held overseas and we are unable to acquire it; or we full-text, using QuickSearch, using Google to locate or could not find a library or publisher that actually accessing articles via Sci-Hub, Reddit, Twitter or owned the item. emailing the author directly. On the lending side, we currently have a 70% fill rate. Interlibrary Loan and Document Delivery Services The fill rate for lending remains about the same as the continues to work with other departments to prepare previous year. The top reasons for unfilled requests focus on a variety of improvements. This year, we include: focused on two areas: inventory and CD-ROMs. Several of our student assistants spent time in the stacks, The item is already checked out. scanning barcodes of each monograph item on the 1st floor and part of 4th floor as part of the multi-department We only own the eBook version of the item and we project. The other project, reviewing the CD-ROMs, was are unable to lend the item. more labor intensive. Each of the 7,400 CD-ROMs that are currently housed in Circulation were reviewed to The range of our serial holdings does not fit the check for compatibility with today’s technology. The request. project took a little over a year. The next phase of the As the inventory for general collection is currently project is to remove those CD-ROMs that are no longer underway, we hope that the efforts of finding out exactly working. what we have in the collection, fixing misshelved books, Overall, this year we have continue to make reciprocal identifying items that are lost or missing will help agreements with libraries that use RapidILL and provide increase the fill rate for lending and borrowing.. fast service. The number of Rapid libraries continues to grow, which widens our network of libraries from which Changes in Staffing we can borrow items within the 24-48-hour turnaround time. We look for ways to gain access to articles, by No changes in staffing this year. going directly to the commercial document provider. Our ability to purchase and provide items globally continues to shrink as UCF’s procurement card no Departmental Goals: 2015-2016 longer allows international purchases and the British Libraries has stopped providing articles through The overarching goal for the department is to interlibrary loan services. continue to work with Cataloging Services and ILL/DDS continues to provide fast turnaround service Acquisitions & Collection Services to increase the to those patrons that do submit requests to the fill rate for both Borrowing and Lending. department. The average turnaround time is less than five days average for an article and on average ten days Some additional projects to explore are: for books or multimedia items. Most of the 8,826 Talking with the joint-use facilities and seeing if journal articles or book chapters that were filled using we could implement WebCirc ILLiad at their the Rapid system averaged a turnaround time of 10.6 Asked about implementing ILLiad hours. Document Delivery Services, an internal service, locations. in which staff members pull items for faculty, staff, WebCirc at several of the joint-use facilities and at graduate students and joint-use/branch/distance Rosen library. Rosen Library was willing to learners averaged a turnaround time of 1.24 days for implement WebCirc. The joint-use facilities listened articles and 3.01 days for books including weekend and asked questions, but felt that the current hours. Books, for our patrons, were borrowed from procedures met their needs. mainly within the state of Florida Updating DocLine. Put to the side as staff focused One continual goal is to increase our fill rate for both on reviewing CD-ROMs and working on the inventory borrowing and lending. On the borrowing side, we project. currently have an 82% fill rate. The top three reasons that we cancel requests include: Finishing up the collaborative project with Circulation and Acquisitions of reviewing 6,000 Items are being requested by undergraduates and CD-ROMs to see if they work with today’s we own the item. In those instances, we will cancel technology. Completed reviewing 7,400 CD-ROMs the request, which allows undergraduates to learn to see if they worked. A little over half of the CD- how to use the library. ROMs did not work with today’s computers. Pat We terminate borrowing requests from patrons for Tiberii, in ILL/DDS, has been working with articles or books in a foreign language. We ask that Cataloging to remove the CD-ROMs from the system patrons identify the languages that they can read, if instead of sending them upstairs to be withdrawn. the article/book comes in Turkish, Arabic, or
UCF Libraries Annual Report 2015-2016 Page 36 Interlibrary Loan/DDS (cont’d)
Interlibrary Loan/Document Delivery Departmental Goals: 2016-2017 Table 1
Update ILLiad to 8.7. Top Journals Requested, 2015/16
Continue to find ways to integrate into Technical Journal of Nuclear Materials Services. PsycCritiques Join/participate in OCCAM’s Reader. Europeens, “indigenese” et juifs en Algerie (1830- On the Borrowing side, test out various ways to 1962) : representations et realities des populations follow ALA RUSA’s new rule of not using removable The Nursing Clinics of North America book labels on other libraries’ books. Nursing Leadership Forum . Advancement Toward the President’s Five Goals Interlibrary Loan/Document Delivery Table 2 Offer the best undergraduate education Highest Number of Document Delivery Users available in Florida Psychology 1,169 Interlibrary Loan/Document Delivery Services supports undergraduates by providing interlibrary Nursing 853 loan requests. Education 756 Engineering 430 Achieve international prominence in key Mechanical Engineering 368 programs of graduate study and research English 345 Continued to be members of Center for Research Libraries (CRL) and RapidILL. CRL allows graduate students access to materials from around the world and Rapid allows quick turnaround time for articles Interlibrary Loan/Document Delivery Services from around the world. Table 3 Become more inclusive and diverse Top items being requested Continued the departmental practice of hiring via Document Delivery Services minority and international students and staff. Department Total Be America’s leading partnership university ProQuest Dissertations & Theses 200 Provided interlibrary loan and document delivery Advances in Nursing Science 145 services to faculty, students, and staff members at all regional campuses and all distance learners. Nursing Outlook 95 Provided lending services to all public libraries, Journal of Nursing Education 65 universities, and colleges throughout the state of Psychological reports 59 Florida and throughout the world. Perceptual and motor skills 46 Performance Enhancement Recommendations
To be more integrated with Technical Services.
Brenda Qualls and Gabrielle Kamson were two of several Sr. LTA Pat Tiberii dons a Dios de los Interlibrary Loan student assistants who spent time in the Meurtos mask at the 2016 IT&R Social: stacks on a multi-departmental project, scanning barcodes of Mexican Fiesta. each monograph item on the 1st and part of 4th floors.
UCF Libraries Annual Report 2015-2016 Page 37 Interlibrary Loan/DDS (cont’d)
Chart 1 ILL Activity Ten-Year Summary
Borrowing Document Delivery Lending 50000 46,229 45000 41,712 42,112 41,179 40000 38,911 37,993 36,150 35000 32,588 33,033 31,152 30000 25,841 24,018 25000 23,465 22,447 22,010 20,710 20,695 20,404 20,825 20000 18,478 10,048 11,358 9,645 9,603 9,682 15000 8,375 8,342 6,994 7,501 6,503 10000
5000
0 2006-2007 2007-2008 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 2015-2016
Chart 2 Interlibrary Loan/Document Delivery Document Delivery by Department
Largest Users of Document Delivery By Department Education, 756, Psychology, 9% 1,169, 14%
Nursing, 583, 7%
Engineering , 430, 5%
Sr. LTA Joanie Reynolds at the Mechanical “Nightmare before Christmas” Halloween Engineering, Party in the Staff Lounge 368, 4% All Other Departments, English, 4,724, 57% 345, 4%
Kristine J. Shrauger Head, Interlibrary Loan/ Document Delivery Services
UCF Libraries Annual Report 2015-2016 Page 38 Communication, Assessment, & Public Relations
Assisted by the Committee and Susan Terrill, Highlights of the Year in Retrospect selected and ordered sign frames for each elevator; wrote updates about plans for the building and building conditions for the elevator signs. Communication Publicity for new website: press releases, blog, Maintained contact with UCF Marketing, and with social media, as well as design, with Raynette UCF News & Information, serving on the University Kibbee and Carrie Moran, of doorhangers for Marketing Council, and committees on faculty. Collaborative Marketing and Mass Email. Carpet replacement: with Circulation Services, Publications: Oversaw editing of two publications: worked on daily changes to signs during the and Illuminations, both of which project, blog and social media. receive contributions from faculty and staff. Assessment , the monthly “bathroom” newsletter Participated in the University Assessment process for students. is compiled and edited for the Libraries, filing a report listing measures by Renee Montgomery. One issue of Illuminations and results (taken from Annual Report and was edited this year by Carrie Moran, with the qualitative measures) which are reviewed by assistance of Leah Kriebel. The second issue of Library Administrative Council. Chaired the Illuminations was edited by Leah Kriebel, assisted by Academic Affairs II Divisional Review Committee Carrie Moran. Contributed an article to both and presented Division results to the University issues published this year. Prepared an annual Assessment Committee. Organized meetings and publication for staff, with Raynette Kibbee and conducted all final reviews. Susan Terrill, UCF Library Facts. Contributed and Recruited members and hosted two regular provided some oversight to Joy Postle: Inspired by Libraries’ Student Advisory Board meetings. A Nature exhibit. Compiled / submitted information dynamic group of students discussed ideas, for IT&R Newsletters. suggestions, and issues relating to library Answered requests for information from the services, resources, and facilities. This group is an important vehicle for communication with students and a way to listen to their needs. Some members of the group advocate for the Libraries on campus. Edited and added to the Libraries response to the University’s request for documentation for the reaffirmation of UCF’s accreditation by the Southern Association of Colleges and Schools. Conducted tour of the John C. Hitt Library for SACSOC team member Maggie Farrell, Dean of Libraries at Clemson University. Developed a survey to test furniture for the fifth floor quiet study area. With Information Technology, survey administered online and on Taken from the balcony of the John C. Hitt Library, as paper. Analyzed and disseminated 413 student part of the UCF community’s vigil to honor the victims responses. Pulse Nightclub, Millican Hall was lit with the colors of Worked with Kristine Shrauger on development of the rainbow, June 15, 2016. new ways to examine the effectiveness and success in Interlibrary Loan/Document Delivery media. Posted items to the Library News/Blog, Services. sent out press releases and “tweets.” Posted and reviewed items appearing on the Libraries Facebook page. Handled requests from photographers and videographers for balcony space for Spirit Splash. Worked with students (at least 44) and individuals who undertook video and photography projects in the John C. Hitt Library building, explaining policy, vetting scripts, and locations. Convened Committee to communicate information about the 21st Century Library Project. Drafted a Web page; wrote and updated the information on the website about the plans. With help from the Sign Committee, selected and ordered freestanding sign frames in preparation for the dissemination of facilities information throughout the building. Results of the 5th Floor Quiet Study furniture survey
UCF Libraries Annual Report 2015-2016 Page 39 Communication, Assessment, & PR (cont’d)
With Raynette Kibbee, tracked media mentions Public Relations of the library. Worked with students (at least Responded to concerns brought to the attention 44 groups and individuals) who undertake of the University Ombuds officer. Responded to video and photography projects in the library patrons with concerns and issues referred by building, explaining policy, vetting scripts and library staff members. Continued to contact locations. patrons and answer questions in response to the Develop and implement an effective plan for library suggestion boxes. Interacted with patrons communication on the 21st Century Library who have exceptional concerns: helicopter Project. parents, fines complaints, study room issues, etc. • With the support and feedback of an excellent Responded to over 60 requests (or complaints) for committee kept library users and stakeholders use of the John C. Hitt Library and the informed on the progress of the 21st Century surrounding area to distribute literature, collect Library project. donations, hang posters, hold meetings, etc. Continue to strengthen student input, feedback, Coordinated monthly exhibits. Exhibits included and responsiveness Hidden Artists of UCF, UCF Diversity Initiatives, • Recruited members and hosted the Libraries’ Zora Neal Hurston, Art Education students, and Student Advisory Board meetings. This group is an Undergraduate Research Award-Winning Poster important vehicle for communication with students Sessions. Of special note: Artist Joy Postle, and a way to listen to their needs. Inspired by Nature. • Planned and held a Student Government-co- sponsored party featuring extended library hours, called KRAM 4 THE EXAM, in December and April. • Provided suggestion boxes, electronic and virtual, and answered all who provide contact information.
Departmental Goals: 2016-2017
Continue to strengthen student input, feedback and responsiveness. • Continue to coordinate meetings of the Libraries’ Student Advisory Board, an important vehicle for communicating with students and a way to listen to their needs. • Provide suggestion boxes, electronic and virtual, and answer all who provide contact information. Improve communication with users by every means possible. • Initiate Reflections, a newsletter for the community-at-large. • Continue to support coverage of the library and Image from the Joy Postle: Inspired by Nature exhibit its evens by the press (both student and professional.) Continue implementation of an effective plan for Report on Departmental Goals: 2015-2016 communication on the 21st Century Library project. • With the support and feedback of an excellent Improve communication with users by every committee, to keep library users and stakeholders means possible. informed on the progress of the 21st Century • Initiate Reflections, an external newsletter; Library project. contribute to the new online version of Illuminations; and produce Library Facts, an information piece for library employees and others. Library Facts was produced; Reflections requires some additional staff; contributed to Illuminations . Meg K. Scharf Answered requests for information from the media: the Orlando Sentinel, Central Florida Associate Director for Communication, Future, and requests from students and other Assessment, & Public Relations broadcasting outlets.
UCF Libraries Annual Report 2015-2016 Page 40 Research, Education & Engagement
Data will continue to be analyzed by semester GPA, Highlights of the Year in Retrospect persistence (as defined by enrollments over time), and student status (especially transfer/FTIC and performance When thinking about highlights of the reporting year, a of STEM students). Data collection is currently ongoing number of successes quickly come to mind. But first, a and will be analyzed pending the availability of comment on name changes to the division (now Research, continued support. Education, and Engagement) and the Information Similarly, textbook affordability visibility and interest Literacy and Outreach department (now Teaching and continued to grow, and the CDL/Libraries working Engagement) is warranted. Essentially, the name group realized a fruitful year of projects. Working changes reflect new priorities and the assumption of new group members invited institutional stakeholders to a roles. As noted last year, the division is moving away meeting to discuss textbook affordability issues and from responsibility of all public service desks in the John have since maintained communication with attendees. C. Hitt Library and instead is realigning services and This outreach led to invitations to meet with Business outreach based on institutional reorganization (Teaching Services, General Counsel, bookstore leadership, and Learning division and Research and Graduate bookstore contract consultants, and compliance Studies division) and high profile campus initiatives officers to provide information and input into decision- (ranging from increasing student success to supporting making processes. The working group also presented faculty hires). The division’s strategic plan is a conscious at FCTL conferences and faculty meetings, and effort to align public service goals to the President’s Five supported the transition of several courses from Goals and university priorities. traditional textbooks to open- or low-cost options. The To that end, the strategic plan provided a framework for group estimates that students will save over $40,000 department and division goals. At the division level, over the next year in two courses, and if the third projects undertaken to further these goals included the course makes the open textbook the primary text then Value of Libraries study, textbook affordability efforts, those students will realize a savings of $700,000 over enhanced collaboration with pertinent campus units, one year. Research on student use and perceptions of and marketing of library services and resources. Open Educational Resources (OER) is being conducted in these classes and results are extremely positive. Over the course of the year, student interactions on five public service points continued to be collected for the Over time the working group developed workflows, Value of Libraries study. Student IDs for Fall 2014 established processes, and identified responsibilities for through Fall 2015 were submitted to Institutional courses transitioning to OER (see Figure 2). The group Knowledge Management (IKM) with a request for has decided that the time and effort devoted to this matching academic and demographic data. A process is likely not sustainable on a large scale, so statistician/data mining expert and graduate student future efforts will emphasize adoption of existing OER were recruited for assistance with analyses. As the for large enrollment classes and/or locating library- reporting year came to a close preliminary results sourced materials already being assigned in classes. revealed that students who used one or more of the John C. Hitt Library’s five services had an end-of-semester GPA On another front, response to outreach to key campus of 3.20, while students in the same classes who did not units resulted in enhanced collaboration to support both interact with the service points had a GPA of 3.05. teaching and learning and research at the institution. Comparably, 48.18% of students who used the library service points received A’s compared to 42.61% of nonlibrary users. See Figure 1 for distribution of end-of- semester grades by student user status.
60
48.18 Library Non-User 50 42.61 Library User
40 32.93 32.07 30 Percentage
20 16.13 14.14
10 3.99 4.35 3.05 2.55 0 A B C D F
Figure 1. End of semester grades of library users compared to Figure 2. Workflow for transitioning traditional course materials nonusers, Fall 2014-Fall 2015 to free or low cost options
UCF Libraries Annual Report 2015-2016 Page 41 Research, Education & Engagement (cont’d)
Specifically, the Libraries hosted several vendor and Engagement (Grad- demonstrations of faculty metrics platforms at the uate Workshop signs, request of the Faculty Excellence unit. Faculty ask for water bottle labels, and assistance in this area to support grant proposal KnightReads), and submissions, help with the promotion and tenure Scholarly Communi- process, or strengthen nominations for institutional cation (Open Access awards. Discussion continues about piloting a project Week, Research Lifecycle at UCF. Further, the Libraries has a strong working update, and SCUNC relationship with campus student success initiatives, posters). including the Foundations of Excellence, SDES (SARC and KARS, primarily), Teaching and Learning’s At the Associate Director’s request, Reimagining the First Year, and implementing and Logos for Summer Knights supporting the new QEP. A chance meeting with Paul Dancel provided all Reading Challenge Turner from the Office of the President led to a graphics design and collaboration to market Lynda.com, which is funded by layout for a student and faculty brochure, in Tech Fee monies. Some of the ways the library has addition to a brochure of library services “by the assisted with this is by adding Lynda to the databases numbers” used for a meeting with the new Dean of page, submitting a QEP proposal highlighting Lynda the College of Education and Human Performance. resources, creating digital signs and bookmarks, demonstrating Lynda in relevant library instruction sessions, and by marketing through social media. The division also spearheaded the creation of several brochures designed to promote library services and resources. One brochure, targeting the general student population, is distributed at orientations and student events. An Education-specific brochure illustrates all of the ways the Libraries supports the College and was used in a meeting with Dean Carroll and also distributed to all Education faculty. A third brochure is currently being developed for faculty. The Libraries also provides informational and instructional videos and, as use of Color Your Stress Away this modality is increasing, a deep look at hosting platforms and standardization was warranted. She also worked with Missy Murphey to design a Consequently, a Video Taskforce was charged and the brochure and marketing information for library resulting document is guiding the creation and services in support of Student Accessibility Services. maintenance of professional, high quality library videos. External to the library, Dancel contributed to the marketing of Lynda.com – a Tech Fee funded Art Specialist Report initiative out of the Office of the President, provided Cindy Dancel, the Libraries’ Art Specialist, is digital signs for textbook affordability meetings in available to all library faculty and staff in need of the John C. Hitt Library, and created marketing graphic design services. Over the course of the materials for a Libraries/UCF Women’s Studies reporting year Dancel created graphics for people collaboration. This list is by no means a complete from at least ten library areas and also contributed detailing of all the projects that Dancel worked on marketing materials for initiatives external to the last year; it is provided mainly to illustrate that she library. Some of her contributions this year include: serves all library departments, units, and personnel. Special Collections and University Archives (exhibits and the Book Arts Competition), Circulation (National Library Week, Summer Knights Reading Challenge and Color your Stress Away), IT&DI (STARS logo and marketing), Acquisitions’ Tatyana Cindy Dancel Leonova for an exhibit on Mikhail Bulgakov, Administration (chair testing poster, quiet signs, Art Specialist and Postle exhibit), Interlibrary Loan for digital Research, Education & Engagement signage, Research and Information Services (Subject Librarian bookmarks and newsletters), Teaching
Water Bottle Label for Teaching & Engagement
UCF Libraries Annual Report 2015-2016 Page 42 Research, Education & Engagement (cont’d)
whereby course materials were transitioned to OER were Staffing Changes successful. As suggested by the Vice-President for IT&R, Division units include the Curriculum Materials the group is now setting long-term goals, seeking to Center, Research and Information Services, Scholarly provide input into compliance reporting for a state Communication, and Teaching and Engagement (as legislative mandate, and working to “institutionalize” well as the Art Specialist position). A search for a textbook affordability at UCF. Scholarly Communication Librarian concluded toward Facilitate the creation of a student and a faculty the end of the last reporting year and Sarah Norris was library brochure. Status: Implemented and on-going. welcomed as the successful candidate. Cindy Dancel The student brochure was completed and the faculty continued as Art Specialist, Yolanda Hood as head of brochure is in development. the Curriculum Materials Center, Rachel Mulvihill as Work with head of CMC, Education librarian and head of Teaching and Engagement, and Barbara Art Specialist to create a brochure of library Tierney as head of Research and Information Services, services and contributions to the COEHP for thus completing the leadership roster for the division. incoming Dean and others. Status: Implemented. Lead library public services involvement in a Value Report on Departmental Goals: 2015-2016 of Libraries assessment project that involves data collection within the library; serve as liaison with
Statistician. Status: Implemented and on-going. Fall Seven goals were identified for 2015-2016. Goals and 2014 and three semesters of library interactions from accomplishments are reported here, but division goals 2015 have been collected and are being analyzed by are often carried out at the department, workgroup, or statisticians. Initial findings indicate that students individual level, and so may be mentioned elsewhere in who interacted with one or more of the five library the Annual Report. service points included in the study had better end-of- semester course grades and GPA than students who Lead efforts and work with pertinent librarians, did not use library services. campus units, and Foundations of Excellence Transition third floor office suite to a public-facing officers to identify, develop and market library research support center. Status: Implemented. services for transfer students. Status: On-going. Furniture was found from surplus and repurposed for Data collected on the Value of Libraries assessment project are being analyzed by transfer student status the suite, space was identified for faculty offices (with and will be reported to FoE leadership. Other library one Cataloging Librarian moving to accommodate the goals were identified and are being implemented by the transition – thank you!), and computing infrastructure Transfer Student Engagement Librarian under was requested and provided by IT. The Scholarly leadership of the Teaching and Engagement Communication librarian is using the space for meetings department head. with faculty researchers and collaborators. Seek ways the library can support the new SACS Quality Enhancement Plan and advocate for Departmental Goals: 2016-2017 resources to support library involvement. Status: Implemented, with limited success. The author served Continue to lead library public services involvement on the QEP Advisory Board and Planning and in a Value of Libraries assessment project that Development Committee, attended all meetings, and involves data collection within the library; serve as provided input into the process and selection of the QEP liaison with Statistician; seek support to expand topic. Also, a topic proposal was drafted and submitted and/or continue project on an on-going basis. with Kim Schneider from Undergraduate Research Disseminate results to pertinent audiences and (some of which appeared in the final topic); a librarian stakeholders to provide evidence of how the library position to support QEP implementation was presented impacts student success and roll library services into (the QEP Office is not pursuing that model this cycle); the University’s student success initiatives. attended a Digital Storytelling Conference at QEP Continue to collaborate with librarians, instructional request (where library services and resources were designers, and program faculty to adopt affordable presented to support DST at UCF); and possible topics alternatives to publisher textbooks, in turn reducing for QEP funding were suggested to Subject Librarians the cost of education and supporting student (one of which was funded by the QEP Office). retention efforts. Communicate at the University Lead efforts and work with pertinent librarians, administration level to involve all stakeholders, with instructional designers, and program faculty to the goals of creating a public-facing Web presence that adopt affordable alternatives to publisher textbooks, illustrates student savings, becoming part of the in turn reducing the cost of education and compliance reporting process, and acquiring the supporting student retention efforts. Status: booklist to run against library holdings. Implemented and on-going. Over the course of the Based on faculty requests for productivity measures reporting year monthly meetings of the CDL/Libraries related to institutional awards and promotion and textbook affordability workgroup were held, input was tenure applications, accreditation and program provided on the new bookstore contract, and meetings reviews, and grants proposals, as well as interest from were held with representatives from Barnes and Noble, Faculty Excellence, work with administrators and Business Services, and General Counsel regarding vendors to pilot a platform that provides a variety of activities and compliance. Presentations on OER to program faculty, librarians, and instructional designers were conducted at multiple venues, and several projects
UCF Libraries Annual Report 2015-2016 Page 43 Research, Education & Engagement (cont’d)
metrics that serve faculty from various disciplines Over the same time period, the number of student equally well. enrollments has grown over 50% and the number of Related to the above three goals, seek to present results of pilot projects to University administration and advocate for financial support, incentives, and/or positions. Review strategic plan and outreach program to high priority student groups and campus units; refine based upon institutional priorities, on-going library projects, and staffing levels.
Performance Enhancement Recommendations
Most public services librarians at the John C. Hitt Library are assigned to academic programs and colleges, where they provide outreach and assistance for faculty and students, select materials to support teaching and research, and contribute information for new program Figure 3. Ten-year trend line of in person and online reference reports and program reviews. Many librarians also and instruction statistics coordinate service units and serve as primary contact for those services (e.g., Government Information, faculty has increased by 65%, while the number of Patents and Trademarks, and in-person and online librarians who serve this population has actually reference services and instruction), while others have declined (see Figure 4.) responsibility for marketing library services, working with relevant campus units, and providing programming 2005 2015 % Change and outreach to identified student groups (eg, FYE UG enrollment 35,385 52,121 +50% students; graduate students; undergraduate Honors, HIM, and research; and international students). Graduate enrollments 7,452 7,700 +3% Comparable to program faculty at the University, Faculty 1,186 1,961 +65% librarians are expected to participate in service to the UG programs 86 92 +7% profession, the institution, and the community, and be active in research and scholarly endeavors. Librarians Graduate programs 169 194 +15% serve on the Faculty Senate and other University committees and support institutional initiatives like Librarians 39 38 -2.5% Foundations of Excellence, Reimagining the First Year, and the Quality Enhancement Plan. Librarians sit on Figure 4. Growth of student enrollments, faculty, and programs, dissertation committees and serve on search committees In addition to responding to increasing student within and external to the library. Librarians provide enrollments and instruction modalities, academic libraries assistance and programming for grants seekers and are offering more specialized services, many of them faculty and student researchers. Librarians support and tailored to supporting faculty research. One such service further implement the President’s Five Goals. is Scholarly Communication, and the Libraries recently As the institution has changed, librarian responsibilities repurposed an existing vacancy to hire a librarian in this have changed, too. With increasing enrollments (from area. The SC librarian assists faculty with copyright 45,090 to 63,016 over the ten year period covered in the questions related to course materials, publishing and following chart), the emphasis placed on online author agreements, and compliance with research funding education, and adoption of the previous Quality mandates. Percentages of existing library positions have Enhancement Plan, Information Fluency, the library been carved out as student Engagement Librarians, with started offering more options for online reference and the primary responsibility of providing outreach and instruction. Librarians began creating instructional programming to identified student populations and videos, online tutorials, information literacy modules, working with pertinent campus units. an online library course that resides in the Learning Management System (LMS), and research guides, along We have scaled services in an effort to reach a growing with virtual reference options that include phone, chat, body of students, many of them online, and have parsed IM, email, and texting. The following chart (see Figure existing positions to provide new services while still 3.) illustrates the growth trend in online reference and maintaining traditional ones. At this point no additional instruction from 2005/2007 to 2013/2015, as well as services can be offered or responsibilities assumed without the relatively stable inperson usage statistics. While adding new positions or cutting existing services. Based substantial growth in online service options is seen, we on success of several pilot projects, burgeoning requests cannot let go of our “high touch,” legacy services. Note from students and faculty to provide additional specialized that the online statistics only include Ask A Librarian services, and positive results from the Value of Libraries virtual reference services, IL modules, and the Canvas assessment, three positions are needed to further grow course; it does not include videos, research guides, and library services. These positions are (1) a Student Success other online instruction. librarian, who would have responsibility for outreach and
UCF Libraries Annual Report 2015-2016 Page 44 Research, Education & Engagement (cont’d) support – including curriculum mapping of library their websites and/or to alert other student instruction and services – to General Education Program support service providers about the library for (GEP) faculty, students, and campus units and continue to informed referral. Similarly, the Libraries will implement open educational resources across the GEP continue to partner with the University Writing curriculum; (2) a Geographic Information System (GIS) and Center and Student Academic Resource Center Data Services Librarian, who would support GIS and data through library-provided meeting space, assistance requests from across the institution, with a distributing information about library services focus on faculty researchers and graduate students; and and resources to various units, and leading tours (3) a dual-purposed Online Instruction/Transfer Student of the library upon request. The Libraries Engagement Librarian who would work with faculty and worked closely with Student Accessibility librarians to create program-specific online instruction Services on a variety of points, including access options and provide support and programming for entering to information, video compliance, and open and transfer students. accessible textbooks. Finally, the Libraries has a representative on the Foundations of Success Advancement Toward the President’s and Reimagining the First Year initiatives and will continue to explore how the library can Five Goals further contribute to academic success. To support online learning and provide Offer the best undergraduate education asynchronous access to library instruction and information, a Video Taskforce was charged with available in Florida developing guidelines, procedures, and One of the most visible projects of the reporting workflows for library-created videos. The year was the effort to bring textbook affordability concluding document guides the creation, to the institutional mainstream. Teaming up publication, and maintenance of videos and was with CDL instructional designers, librarians based on federal ADA regulations, institutional worked with several program faculty to adopt standards, and accepted best practices to ensure affordable alternatives to publisher textbooks, in that library videos are ADA compliant, of high turn reducing the cost of education and quality, and reflect current information. supporting student retention efforts. Three pilot Library representatives served on the QEP projects were successfully implemented and Advisory Board and Planning and Development serve as proof of concept that promoting Committee and provided input into the process affordable course materials was a viable initiative and selection of the QEP topic. The author also with potential long-term – and large scale – drafted and submitted a topic proposal with Kim impact. Additionally, the group provided input Schneider from Undergraduate Research, some into the new bookstore contract, met with of which was included in the final topic, representatives from the campus bookstore, integrative learning. Library services and resources Business Services, and General Counsel in support of various aspects of the QEP were regarding activities and compliance, surveyed presented to the SACS onsite review committee. students in courses that have transitioned to It is expected that the library will continue to play OER (with excellent results), and presented on a role in supporting high-impact learning OER to program faculty, librarians, and opportunities in conjunction with the QEP. instructional designers at multiple venues. Another noteworthy project was the Value of Achieve international prominence in key Libraries assessment, wherein five library service programs of graduate study and research points collected student interactions. Student Graduate student use of the library also is being interactions from Fall 2014 and three semesters captured in the Value of Libraries study and from 2015 have been collected and are being results will be used to plan for graduate space analyzed by statisticians. Initial findings in the library renovation and the provision of indicate that students who interacted with one or services in the meantime. more of the five library service points included in A faculty and graduate-facing space on the third the study had better end-of-semester course floor of the John C. Hitt Library is being used as grades and GPA than students who did not use a meeting space to discuss copyright, OER, library services. Data are further being analyzed Open Access, author rights, and publishing by STEM and transfer student status and will be options. A brochure for faculty is being created reported to Foundations of Excellence leadership to market library services and resources and relevant STEM programs and funded available for teaching and learning as well as projects. research. Surveys conducted by the Libraries in the past have shown that many students are not aware of the services and resources offered by the library. As such, a student brochure was created, the Libraries collaborated with SDES on the Knights Academic Resources and Services initiative (designed to pull together into one place all Penny M. Beile student support services), and worked with other Associate Director campus units to secure library information on Research, Education, and Engagement
UCF Libraries Annual Report 2015-2016 Page 45 Curriculum Materials Center
Highlights of the Year in Retrospect Harry Potter Mini Book to Life. In the 2015-2016 academic year the CMC is running The door is Platform 9¾. smoothly as we continue to carry out our mission: The Curriculum Materials Center is a library that provides representative PreK-12th grade materials for preview, analysis, and circulation to the students, faculty, and staff of UCF and the Florida community at large. The CMC plays a unique role in empowering learners with information literacy skills, providing an open space for creativity and collaboration, and shaping superior future educators. We have noted through anecdotal data that our students are very happy with the technology upgrades that were provided through the Student Technology Fee Award provided in 2014-2015 . The point and shoot cameras Sr. LTA Emma Gisclair have been very popular and are checked out with enough “sorting” Seminole County 5th regularity that we are considering purchasing more. graders with the sorting hat Twenty-five of our 30 iPad Air 2s were for seven-day circulation and five for in-CMC two-hour use. The iPads are checked out so much that we decided to move three of Staffing Changes the in-CMC two-hour use iPads to seven-day circulation to Josette Kubicki, a graduate student from the provide more access to our students. The KIK scanner and University of South Florida library studies program, 3D printer are also very popular with students. interned with the CMC during the Spring Semester In order to provide better service to our students and 2016. faculty, we made changes in our orientation/instruction model. Instead of the general introductory tour and Report on Departmental Goals: 2015-2016 lecture orientation to the CMC, we have begun a gaming orientation for students. Students watch a brief video about the CMC and then conduct a scavenger hunt Increase the CMC’s social media presence. afterwards, competing in teams against their classmates. Completed and Ongoing. The scavenger hunt method allows students the The number of Facebook posts and likes increased opportunity to see the resources more closely and this year. encourages them to be hands-on while learning how to use the tools and technology in the CMC. We are Complete Weeding Project—Picture Books. assessing this instruction method to ensure that Ongoing. students are learning more deeply about the CMC and Re-establish partnership with Orlando Museum that they are retaining what they learn. of Art and seek other community partnership We continued our outreach and partnership efforts with opportunities. Completed and Ongoing. College of Education & Human Performance (CEHP). We Partnership has been re-established with coordinated and hosted five well-attended Happy Hour discussions, planning, and programming each Workshops. One of our most well-attended workshops semester. was a collaboration with the Orlando Museum of Art. Continue focused outreach to populations to Ross Quesnell, Associate Curator of Education and increase use of CMC materials and services. Outreach, presented on the OMA’s traveling trunks and Ongoing. the many curriculum uses for them for all ages. This • Increased number of deliveries to the Creative collaboration included updated and revamped OMA School, continued story time, and will provide a marketing materials for the CMC. The OMA also professional development workshop in Fall 2016 removed their shared resources from CMC reserves and for the teachers into full CMC circulation, providing improved access to • Established a contact with UCP of Central Florida- students, faculty, and staff. We continued our outreach East Orlando/Bailes Campus and will discuss to the Creative School, providing them with story time collaborations in Fall 2016 and delivery service. The CEHP Dean, Dr. Sissi Carroll Investigate ways to improve and/or support chose not to host the UCF Book Festival this year. So, current CMC library instruction. Ongoing the CMC did not coordinate a Book to Life event. We • Created and implemented a new orientation did, however, coordinate a mini book (Harry Potter) to method. life for the Seminole County 5th grade classes that visit • Currently assessing the new orientation method. UCF during the Spring Semester. We also participated in the Welcome Expo and Campus Connexions.
UCF Libraries Annual Report 2015-2016 Page 46 Curriculum Materials Center (cont’d)
Departmental Goals: 2016-2017
Continue to follow through on fresh face approach (libguides). Complete Weeding Project (Picture Books). Focus outreach to populations to increase use of CMC materials and space. Coordinate 2017 Book Camp for Community Youth in partnership with College of Education & Human Performance. 2016 Day of Action: Yolanda Hood with kids Complete assessment of new CMC orientation. at the UCP East Orange/Bailles Campus Increase Facebook presence. Experiment with a CMC Instagram account in Fall 2016. Performance Enhancement Recommendations
Increase the social media presence of the CMC in order to build awareness of the services and resources. Weeding projects throughout the CMC will continue in order to maximize space and ensure that the best Become more inclusive and diverse materials are available to our students. The CMC reviews and selects materials that are Advancement Toward the President’s diverse and inclusive on a regular basis. The CMC creates displays of materials that are Five Goals diverse and inclusive to help keep students, faculty, and staff aware of our collections. Offer the best undergraduate education Be America’s leading partnership university available in Florida Collaborated with the Orlando Museum of Art to The CMC provided services and resources for over provide students with more resources and 61,813 patrons during the 2015-2016 academic professional development opportunities. year. The CMC has continued to promote the The CMC provided programming for the UCF newly re-instated face-to-face library instructions Creative School and Seminole County Schools. and orientations in order to better serve our The CMC collaborated with Orange County, students. Osceola County, and Seminole County Schools We provided 26 library instructions and and educators and the University of South Florida orientations, reaching 691 students. educators to coordinate professional development Achieve international prominence in key workshops for CEHP students. programs of graduate study and research Provided consultations and instruction sessions for graduate students and faculty in CEHP.
Curriculum Materials Center Table 1 Five-Year Comparison
2015/2016 2014/2015 2013/2014 2012/2013 2011/2012
Foot Count 61,813 56,873 63,062 64,378 79,547 Number of Classes Taught 26 30 21 13 17 Number of Students Taught 961 1,031 488 350 405 Reference Questions Answered 1,211 8,913 3,413* 0 0 Consultations 4 9 5 0 0 *The CMC initiated the recording of reference desk statistics in January 2014. Yolanda Hood, Ph.D. Head, Curriculum Materials Center
UCF Libraries Annual Report 2015-2016 Page 47 Office of Scholarly Communication
Academy” series, most notably for the College of Nursing Highlights of the Year in Retrospect and the Rosen College of Hospitality Management. The OSC also re-visited the Scholarly Communication In its fourth year, the Office of Scholarly Communication Brown Bag series, which offered Scholarly (OSC), growth and transition are two key themes that Communication training and workshop opportunities perhaps best represent the state of Scholarly for the library faculty and staff. Led primarily by the Communication and the Office of Scholarly Scholarly Communication Adjunct, Lily Flick, this series Communication at UCF Libraries. The year has seen began in May 2016 and was held at the monthly Library tremendous growth and a further solidification of the Faculty Meeting on “Using SHERPA/RoMEO: Finding Office of Scholarly Communication as an established Policies for Self-Archiving Articles.” This series, which unit in the UCF Libraries, particularly with the hiring of will take place throughout Summer 2016, may lead into a dedicated Scholarly Communication Librarian in another summer workshop series in 2017, as it has August 2015. In addition, it has seen a transition of the proved a successful endeavor, with an average of 15 third floor office suite to a more public-facing research librarians and staff attending each session in person support center, and is currently being used for internal and virtually. workgroup and consultation meetings, prompting further collaboration, as well as a space where faculty can consult with the OSC on a variety of projects and initiatives or for specific research needs. This solidification of the space certainly serves the unit well in its ability to establish itself both in the library and on campus. Virtually, the OSC looks to update and enhance its online presence with robust public-facing Web pages to further establish itself on and off campus. The OSC and the Scholarly Communication Working Advisory Group members continue to be engaged in external Scholarly Communication activities; the OSC participated in the planning committee for the Florida Scholarly Communication Interest Group Unconference held at Rollins College in June 2016. UCF Libraries had the highest participation of institutions in attendance, and this aptly reflects the commitment and dedication to Scholarly Communication amongst the UCF Libraries faculty and staff. Transformed third floor suite (Library 321) into a more public-facing space with table and chairs and IT Critical to the success and solidification of this unit is the continued efforts of the interdepartmental Scholarly Communication Working Advisory Group comprised of This year proved to be a productive year for STARS, people across the library (see the Staffing section below) UCF’s first institutional repository; the OSC and who have been instrumental since the beginning of the Scholarly Communication Working Advisory Group inception of the OSC and continue to be engaged in members played critical roles in the promotion of initiatives and projects – all working together to STARS and research services associated with it (related implement goals. Without this advisory group, the to copyright, author rights, metadata, etc.). Working growth of the unit, its services, and outreach would not closely with Digital Initiatives (who are also active be possible. Scholarly Communication Working Advisory Group With new staffing changes, the hiring of a Scholarly members and blue button experts), the Scholarly Communication adjunct, and the commitment from the Communication Librarian, Scholarly Communication Scholarly Communication Working Advisory Group, the Working Advisory Group members, and subject OSC has been able to expand services and provide librarians presented on STARS in a variety of settings increased outreach, all of which have prompted and also met with faculty members to discuss STARS, increased use and recognition, both on and off campus. specific projects, and initiatives. Of note, Richard There has been an increase in research-related Harrison, Rich Gause, and John Venecek worked with workshops and presentations for students, faculty, and the Digital Initiatives Librarian, Scholarly staff. The “Publishing in the Academy” workshops Communication Librarian (and, in some cases, the Head (reframed as “Graduate Workshops” in 2016) offered in of Special Collections and University Archives) to set up conjunction with the College of Graduate Studies is an meetings with History, Philosophy, The School of on-going workshop series which had had 269 attendees Communication, Theatre, English, and Texts & at 86 sessions on an average of 10 distinct Scholarly Technology. Each of these meetings have led to various Communication topics. New to this series was a projects and initiatives related to STARS. Lee Dotson workshop on Patents & Trademarks led by Missy and Sarah Norris presented on at a Faculty Murphey, which has been well-received. Presentations STARS on copyright and author rights have been presented in Senate meeting in September 2016; Kerri Bottorff, Lee a variety of venues beyond the “Publishing in the Dotson, and Sarah Norris presented, “
UCF Libraries Annual Report 2015-2016 Page 48 Office of Scholarly Communication (cont’d)
STARS, Faculty Profiles, and Author Rights,” at the With so many activities, projects, and initiatives, the Rosen Research Colloquium in April 2016. OSC looks to Scholarly Communication Working Beyond STARS, the OSC, and Scholarly Communication Advisory Group members, library administration, and UCF teaching faculty to guide and shape current and Working Advisory Group members have presented on a future endeavors. The Scholarly Communication variety of Scholarly Communication efforts at state and Faculty Advisory Board, composed of 11 UCF teaching national venues including: faculty members from various disciplines on campus, “Grow Your Own Academic Library Scholarly met for its inaugural meeting in Fall 2016. All 11 Communication Program,” with Ven Basco, Lee members attended the inaugural meeting – a strong Dotson, Barbara Tierney, John Venecek, Florida indication of their interest in Scholarly Communication Library Association Conference, March 2016 activities at UCF to be sure. The Faculty Advisory Board “The Research Lifecycle at UCF: Supporting Digital meets twice a year; members provide feedback on Humanities Efforts throughout the Research Process,” current activities, trends, and issues in Scholarly with Sai Deng, Lee Dotson, Athena Hoeppner, Carrie Communication and are actively participating in Moran, THATCamp Florida Unconference, February projects related to open access publishing and STARS 2016 policies among others. Projects and initiatives are based OSC in collaboration with the broader unit of Research, on faculty interest and feedback, in conjunction with Education, and Engagement are actively engaged in current and forthcoming activities from the OSC. textbook affordability, working with other campus The Office of Scholarly Communication looks to long- constituents, in particular, the Center for Distributed term goals related to the ways in which we disseminate Learning) to leverage up the work being done at the research and measure its value at the institution. With micro level. Of particular note, a small working group so much growth and transition in 2015-2016, the OSC composed of Penny Beile, Aimee Denoyelles (Center for has many opportunities to do just that with a strong Distributed Learning), Rich Gause, Sarah Norris, and library-wide working group and actively engaged faculty John Raible (Center for Distributed Learning), have been advisory board to help create and disseminate such engaged in a variety of efforts that range from working goals. If 2015-2016 is any indication, the next few years with subject librarians and faculty to vet and create in the Office of Scholarly Communication will be both Open Educational Resource content for online and face- productive and exciting. to-face courses to organizing meetings with key campus constituents and participating in discussions for the forthcoming updated bookstore contract. OSC works primarily in the realm of copyright with regards to many of the textbook affordability efforts; the Scholarly Communication Adjunct and Librarian have worked extensively with subject librarian, John Venecek, and John Raible from the Center for Distributed Learning on the creation of open education resources for an instructor’s Summer 2016 course in English literature. This collaborative process was time-intensive and resulted in several hundreds of hours of work amongst the group. The unit continues to receive questions from faculty – and those from other institutions – about Open Access publishing, identifying credible publishers, and retention of author rights. The OSC collaborated with the Circulation Department, Digital Initiatives, Special Collections & University Archives, and other UCF Libraries units to coordinate consistent efforts with regards to institutional resources for copyright and consistency in copyright-related UCF Libraries policies. With these efforts in mind, OSC has maintained continued collaboration with the Office of General Counsel in an effort to provide current and accurate information for faculty and students with regards to copyright, in particular. OSC acts as the UCF Libraries Graduate Outreach Librarian Corinne Bishop at the liaison to the Office of General Counsel for copyright and Libraries’ Scholarly Communication table during one of the graduate student orientations. intellectual property related topics and communicates with them on a regular basis for policy changes and development, as well as mediating copyright questions and scenarios for UCF faculty.
UCF Libraries Annual Report 2015-2016 Page 49 Office of Scholarly Communication (cont’d)
Changes in Staffing OSC continues and thrives with a unique model of volunteers from across the library. Though noted as an advisory group, the Scholarly Communication Working Advisory Group members certainly work beyond a consulting capacity and are actively engaged in projects, initiatives, and activities related to Scholarly Communication. Many of the working group members do have Scholarly Communication responsibilities noted in their position descriptions; however, many simply have an interest in Scholarly Communication topics. Those who have particular interests and/or expertise are identified as “blue button” experts and have maintained these roles as they relate to their current positions or as they relate to the Burak Ogreten (pictured above), Senior Archivist in Research Lifecycle. These frontline experts go Special Collections & University Archives: one of the above and beyond by not only being the expert in attendees for one of the many webinars offered particular areas, but also engaging in workshops through Scholarly Communication in 2015-2016. on these topics and one-on-one consultations with students and faculty. (reclaimed from unused furniture in the library and on- The current number of people on the Scholarly campus) allowed for meeting space to accommodate a Communication distribution list and/or small group or one-on-one meetings. Penny Beile and actively participating by attending meetings or Sarah Norris coordinated with IT to add a computer, serving as Scholarly Communication Working large monitor, webcam, and speakers which would Advisory Group members includes 25 library facilitate computer and Internet use during meetings, members. Ryan Otto, former Scholarly as well as the ability to utilize online meeting tools for Communication Adjunct, left the institution; those regional, on-campus, or off-campus constituents new members included David Benjamin, Lily to attend meetings virtually. Flick (Scholarly Communication Adjunct), Virtual Space: Assess existing Scholarly Richard Harrison, CJ Ivory, and Karli Mair Communication website and explore opportunities (returning). On-going members include Ven for expansion, including informational and Basco, Penny Beile, Corinne Bishop, Kerri instructional videos, LibGuides on specifics topics Bottorff, Tim Bottorff, Cindy Dancel, Sai Deng, (e.g., Copyright), blog posts, and other appropriate Lee Dotson, Michael Furlong, Rich Gause, tools that promote researching and scholarly Athena Hoeppner, Selma Jaskowski, Patti publishing services in the library. Ongoing: A McCall, Renee Montgomery, Carrie Moran, working group composed of Lily Flick, Carrie Moran, and Rachel Mulvihill, Mary Rubin, Barbara Tierney, Sarah Norris conducted a card sort activity for students Andy Todd, and John Venecek. This list, and faculty on the existing Scholarly Communication though, is certainly not comprehensive and website. With this feedback, along with feedback from does not necessarily reflect some of the broader the Scholarly Communication Working Advisory Group participation and interest from other faculty members, subject librarians, and other library and staff on an ad-hoc basis and is worth constituents, the group began to explore opportunities to noting. update the Scholarly Communication website. The In addition to the Scholarly Communication expansion of videos was discussed with the video Working Advisory Group, the OSC also saw the working group composed of Cindy Dancel, Lily Flick, addition of full-time Scholarly Communication Carrie Moran, Rachel Mulvihill, and Sarah Norris; at this Librarian, Sarah Norris, in August 2015. time, several Scholarly Communication-related videos Additionally, Scholarly Communication Adjunct, will be produced as a part of the Teaching & Lily Flick, joined the OSC in January 2016. Engagement Department’s video series currently in production. Additionally, a video on the Research Lifecycle is being updated and prepared for Report on Departmental Goals: 2015-2016 dissemination for feedback to the Scholarly Communication Working Advisory Group members. The Physical Space: Transition third floor office suite OSC began writing blog posts and has currently to a public-facing research support center. contributed five blog posts on Scholarly Communication Accomplished: Beginning in August 2015, the OSC topics and events, primarily written by Lily Flick. began actively working on transitioning the third floor
office suite into a public-facing space. Simple additions, such as a conference table and chairs
UCF Libraries Annual Report 2015-2016 Page 50 Office of Scholarly Communication (cont’d)
Internal training: Continue to identify training an informative, yet fun and approachable way. This resources and opportunities across the UCF event saw an increase of 200 students from the Libraries for subject librarians. Ongoing: The OSC previous year. A working group composed of Cindy consistently shares blog posts, journal articles, and Dancel, Lily Flick, Athena Hoeppner, Carrie Moran, other scholarly resources related to Scholarly Rachel Mulvihill, and Sarah Norris have been working Communication. In addition, the OSC routinely shares on Open Access Week 2016, with a full week of webinar opportunities, as well as offers a centralized activities already planned. A working group composed viewing place for such webinars (allowing for feedback of Kerri Bottorff, Sai Deng, Lee Dotson, Lily Flick, and discussion). Beginning in May 2016, the OSC Athena Hoeppner, and Sarah Norris has been working began offering a six-part summer series of Scholarly to assess the faculty bibliography project managed and Communication Brown Bag sessions, open to any UCF maintained previously by Penny Beile and various Libraries faculty and staff interested. The OSC Scholarly Communication Adjuncts – most recently, regularly works with Research & Information Services Ryan Otto. With nearly 20,000 bibliographic records in to provide updated Scholarly Communication an Access database culled from the Web of Science, the information along with training resources and other working group determined that this content was a high related opportunities; the OSC regularly reports at the candidate for STARS. Currently, the working group monthly Research & Information Services meeting and has undertaken a test load into STARS of these provides Scholarly Communication summaries on records and are assessing discoverability (including topics of interest, services, and resources for subject the use of Open URLs and DOI links), as well as libraries to use in their subject librarian newsletters. standardizing metadata. Partnerships and Workshops for targeted audiences: Assess collaborations are key in the success of Scholarly “Publishing in the Academy” workshops delivered Communication efforts at UCF. The OSC has leveraged at the Graduate Student Center and evaluate existing partnerships and is working to expand these program. Explore opportunities to create a series partnerships and collaborations while exploring of workshops for faculty and students beyond the opportunities for new collaborations and partnerships, “Publishing in the Academy” workshops. Ongoing: as well. Key partners include: Center for Distributed The OSC worked with Corinne Bishop to begin Learning, College of Graduate Studies, Office of exploring more formalized assessment options for the General Counsel, Office of Research & “Publishing in the Academy” workshops (now titled, Commercialization, Office of Technology Transfer, and “Graduate Workshops”). With this in mind, Corinne Office of Undergraduate Research. The OSC also Bishop and Sarah Norris began working on creating partnered extensively with Texts & Technology, as well online versions of two graduate workshops (“Literature as the Center for Humanities & Digital Research. Reviews” and “Author Rights”) and are looking at assessment options for these online versions. Additionally, a workgroup composed of Corinne Bishop, Richard Harrison, Patti McCall, Carrie Moran, Rachel Mulvihill, and Sarah Norris is examining the potential opportunity to create undergraduate workshops. After discussing this with the Office of Undergraduate Research, it was determined that two workshops would be offered in Fall 2016 as a pilot based on their feedback. These include “Citation Management” and “Where to Publish & Author Rights.”
Outreach: Host programming for Open Access Week. Assess faculty bibliography project to determine most effective way to develop a comprehensive and useful tool to disseminate UCF research. Work to cultivate strategic alliances across the university community by partnering and collaborating with various campus constituents. Ongoing: The OSC has been deeply engaged in Open Access activities and participates yearly in Open Access Week, which has proved a successful event each year. Open Access Week 2015, led by workgroup members Ven Basco, Kerri Bottorff, Cindy Dancel, Lee Dotson, Carrie Moran, Rachel Mulvihill, Mary Rubin, and numerous other library faculty and staff who volunteered during the event, this Sarah Norris and Regional Campus Librarian Andy Todd, carnival-themed Open Access Week student-centric Open Access Week utilized the a Desk, John C. Hitt Library, October 21, 2015 “carnival” theme to promote open access to students in
UCF Libraries Annual Report 2015-2016 Page 51 Office of Scholarly Communication (cont’d)
Departmental Goals: 2016-2017 Advancement Toward the President’s Five Goals Virtual Space: Assess existing Scholarly Communication website and explore opportunities for expansion, including informational and instructional videos, Offer the best undergraduate education LibGuides on specifics topics (e.g., Copyright), blog posts, available in Florida. and other appropriate tools that promote researching and Knowledge of ownership and rights associated scholarly publishing services in the library. with intellectual outputs is key to understanding Internal training: Continue to identify training the limitations and affordances of materials resources and opportunities across the UCF Libraries created by the student as well as how they can for subject librarians. use items created by others for academic, Workshops for targeted audiences: Explore professional, and personal needs. Two projects opportunities to create a series of workshops for directly align to this goal: First is the faculty and students beyond the currently offered undergraduate workshops (including a session on “Publishing in the Academy” workshops. author rights and where to publish), the second is Outreach: Host programming for Open Access Week. programming for the planned 2016 Open Access Promote and facilitate discussions of open access Week, specific days of which are targeted to across campus community. Assess faculty undergraduate students. bibliography project to determine most effective way to develop a comprehensive and useful tool to Achieve international prominence in key disseminate UCF research. Work to cultivate strategic programs of graduate study and research alliances across the university community by partnering and collaborating with various campus The work of the Office most directly impacts this constituents. goal through support of faculty and graduate research. Specific projects that relate to this goal include providing external training to graduate students and faculty on emerging issues related to research and publication; creating a bibliography of UCF faculty work in STARS; and a faculty advisory board to further refine unit goals and projects and cultivate a group of faculty supporters.
Scholarly Communication Performance Enhancement Chart 1 Recommendations UCF Libraries July 1, 2015 – June 30, 2016 This year, as noted, has seen tremendous growth and opportunity. As the OSC transitions into an Graduate Workshops established unit at UCF Libraries, there are likely to be changing needs with regards to space and 122 125 technology – particularly the need for mobile 102 technology, as OSC staff are often not in the library 100 but meeting with faculty and other units at their respective locations. In addition, as the unit grows, 75 so too will the need additional staff (adjuncts and/or permanent staff), and the OSC will need to closely 50 39 31 34 assess these needs in the next few years. 25 6 11 6 10 10 5 10 0 Summer 2015 Fall 2015 Spring 2016 Summer 2016
Topics Sessions Offered Attendence
Sarah Norris Scholarly Communication Librarian Office of Scholarly Communication
UCF Libraries Annual Report 2015-2016 Page 52 Research & Information Services
Subject Librarian Outreach to key UCF Highlights of the Year in Retrospect programs & units: • Honors in the Major “Exceeded my expectations!” Watch During 2015-2016, Subject Librarians below for what they are saying about us! continued to reach out to the Burnett Honors Subject Librarians proactively collaborated on: College “Honors in the Major” (HIM) program to offer workshops, orientations, and one-on-one • OER (Open Educational Resource) projects research consultations for students involved • STARS Institutional Repository projects with writing theses. Subject Librarians • Subject Video production proactively contacted HIM students, program • Scholarly presentations at home and abroad coordinators, and thesis advisors to offer • Enhanced visibility via UCF Web pages & assistance with library resources and services. SelectedWorks profiles RIS received 2016 QEP Enhancement Award Ask A Librarian IM (Instant Messaging) stats Terrie Sypolt (College of Education & Human reach new high Performance) “Ms. Sypolt brought items I have Government Document’s Barcoding/ Cataloging/ not considered towards my work. She took the time and was extremely helpful.” (Benjamin Inventory project proceeding full speed ahead Gallegos, COEHP Graduate Student, December Strategic goals adopted for RIS 12, 2015) RIS Subject Librarian Terrie Sypolt won 2016 Excellence in Librarianship • Blackstone Launchpad Terrie Sypolt (College of Education & Subject Librarians proactively reached out to Human Performance) “I wanted to hug and kiss her, she excited me so much, students and staff of the Blackstone Launchpad with her wealth of knowledge and her ability to make me feel that my student entrepreneur program to offer dissertation topic was actually doable! I am truly grateful for her assistance! Thank you assistance with student patent and marketing very much for letting me borrow Terrie and her invaluable knowledge and skill set!!! (Donna Noll, COEHP Doctoral Student, ideas. December 7, 2015) • Career Services, College of Graduate Studies, College of Undergraduate Studies, Honors RIS welcomed new staff members: College, Interdisciplinary Studies, Office of • Chemera “CJ” Ivory joined RIS as new Business Experiential Learning, Office of Transfer & Librarian Transition Services, and Office of • Corinne Bishop joined RIS as new Social Undergraduate Research Sciences Librarian RIS Librarians Corinne Bishop, Richard • Megan Haught joined T&E/RIS as new Office Harrison, John Venecek, and Barbara Tierney Manager partnered with the above units on the RIS-QEP LibStaffer software adoption achieves more Enhancement project entitled “Databases efficient RIS scheduling Impacting Students in their Career, Graduate Strengthening the Subject Librarian School and Civic Engagement Preparation.” RIS service model during its third year.1 is working to improve the user experience by creating online guides that will target During 2015-2016, RIS (Research & Information particular student populations and lead them Services) continued to strengthen and fine-tune its to library services, programs and resources Subject Librarian program. Subject Librarians that will support their success. proactively worked to increase positive impacts on OER (Open Educational Resource) projects, STARS Institutional Repository projects, Subject Video Richard Harrison production, and enhanced visibility via (Humanities) “Provided me with many RIS’s secondary sources with greater representation in the new UCF Libraries website relevance to my research topic than I and RIS staff SelectedWorks profiles. initially expected to find.” (Industrial Engineering Under- graduate Student, November. 2, 2015).
1 Sample publications, presentations, & partnerships with American Library Association Annual Conference, June, academic faculty related to the Subject Librarian service model Orlando include: • Barbara Tierney, Ven Basco, Lee Dotson, Sarah Norris, and • Barbara Tierney, Carrie Moran, and others. (2016) John Venecek.(2016) “Grow Your Own Academic Library “Promoting Subject Specialists & Enhancing Visibility of Scholarly Communication Program,” presentation, 2016 Library Reference.” RUSA – MERS Committee Panel, 2016 Florida Library Association Conference, March, Daytona Beach
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specialization expertise; improving outreach strategies that target Graduate and Undergraduate students; improving strategies to promote embedded librarians, OER marketing, and RIS/ Teaching & Engagement (T&E)/ Scholarly Communication collaborations; improving the user experience. All UCF Librarians were invited to participate in this all-day training activity. • Planned and implemented monthly RIS meetings that offered training elements. At most of the monthly meetings, RIS hosts Dr. Anna Jones (Director, QEP; Associate guest speakers who make presentations about Professor, Teaching and Learning/College of UCF programs or services that are highly Undergraduate Studies) presenting on UCF’s relevant to RIS initiatives. RIS also plans QEP (Quality Enhancement Plan) and ways that monthly meetings that have “21st Century UCF Libraries can be involved Reference” discussion topics such as: the pros • Scholarly Communication Office and cons of creating a single service point within Subject Librarians worked closely with the the Knowledge Commons, best practices for Scholarly Communication Librarian to promote conducting reference interviews with Millennial Scholarly Communication initiatives such as Students, and top 2016 trends in academic promoting the use of OERs (Open Educational libraries. Resources) by UCF faculty, presenting together • Subject Librarian toolkit at conferences and workshops, creating a Continued to revise and update this online Scholarly Communication Faculty Advisory internal training guide. Board, participating in the creation of an Undergraduate Scholarly Communication workshop series, and participating in Scholarly “Terrie Sypolt (College of Education & Human Communication training. Performance) This was a great consultation! I feel confident that I have enough to prepare me for an • STARS Institutional Repository excellent literature review. Great consultation; Terrie is Subject Librarians worked closely with the awesome!” (Irenea Walker, Social Science Education Graduate Student, October 22, 2015 Digital Initiatives Librarian to assist with outreach and marketing on behalf of STARS, the new UCF Institutional Repository. Subject Strengthening the Research & Information Librarians completed “environmental scans” of Desk (RAID) Service Model their assigned academic departments to identify In the past 3.5 years, RIS successfully hired and important academic trained several select part-time Reference Librarians department resources Richard Harrison: to help staff the Research & Information Desk Humanities that might be housed in “The search strategy will help (RAID) on evenings, weekends, and busy weekday STARS. For example, obtain external grant funding.” afternoons. Scheduling highly trained OPS librarians partly due to Subject (Dr. Tim Sellnow, Communication at the RAID allows the Subject Librarians more Sciences & Disorders, Librarian Richard December 8, 2015) hours away from the Desk to concentrate on Subject Harrison’s efforts, Dr. Librarian outreach to their assigned academic Robert Cassanello (UCF History) began adding programs, one-on-one research consultations, his “History of Central Florida” podcast collection development, and instruction. Note, in collection to STARS. Also, 800+ UCF patents addition to part-time librarians at the RAID, each were added to STARS, partly due to the efforts RIS Subject Librarian continues to have a 10-15% of Subject Librarians Hal Mendelsohn and RAID assignment and several Subject Librarians Missy Murphey. also have a 5% Ask A Librarian assignment. Subject Librarian Training During 2015-2016, RIS hired and trained three • Planned and implemented annual RIS additional part-time Adjunct Librarians (Karli Mair, retreat on May 5, 2016. Ross Martin, and Michael Schau) to assist at the The 2016 retreat was an “unconference” that RAID. encouraged creative thinking on a number of reference issues such as best practices for Other RIS Projects: • handling collection analyses for new Ask A Librarian IM (Instant Messaging) interdisciplinary programs; handling statistics reached a new high. (Please see “RIS interdisciplinary research consultations and Statistics” section.) reference questions; augmenting subject • Government Documents’ Barcoding/ Cataloging/ Inventory project proceeded full
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speed ahead to meet UCF Libraries’ ARC (Automated Retrieval Center project) deadlines. Report on Departmental Goals: 2015-2016 (Please see “RIS Statistics” section.) • Discussed, selected and drafted RIS strategic The following are RIS 2015-2016 strategic goals that goals to be included in the Research, Education, support the Information Services Division’s 2015-2020 and Engagement: University of Central Florida Strategic Plan, along with examples of how RIS is Libraries, Strategic Plan 2015-2020. working to fulfill those goals. • Created new RIS (and joint) Web pages within the UCF Libraries website. Subject Librarians will collaborate with • Implemented “Lib-staffer” (Springshare Teaching & Engagement (T&E), Center for scheduling software) that has led to increased Distributed Learning (CDL), and other efficiency in scheduling the Research and departments to develop online tools (such as Information Desk. subject-oriented videos, Research Guides, RIS Librarian received recognition for etc.) to support research and instruction in excellence their assigned academic programs. Terrie Sypolt (College of Education & Human • RIS was selected to receive a QEP Enhancement Subject Librarian Performance) “Dr. Sypolt was able to help me locate Terrie Sypolt won the articles and information I have been struggling to Award in the amount of $3,500 to conduct a 2016 Excellence in find on my own. Dr. Sypolt's wealth of information project entitled “Databases Impacting Students and knowledge on the resources and databases in their Career, Graduate School and Civic Librarianship at UCF is invaluable.“ (Education Graduate Award. Student, March 23, 2016) Engagement Preparation.” RIS Librarians Corinne Bishop, John Venecek, Richard Changes in RIS Staffing Harrison, and Barbara Tierney worked with CDL • New RIS part-time librarians hired and trained and eight UCF partners to create eight short to staff the RAID include Karli Mair, Ross videos that can be embedded in each partner’s Martin, and Michael Schau. website, Canvas courseware, and online • New Business Librarian Chemera “CJ” Ivory” Research Guides. joined RIS on August 30, 2015. • “CJ” Ivory (Subject Librarian: Business) worked • New Social Sciences Librarian Corinne Bishop with adjunct librarian Karli Mair (Teaching & joined RIS on January 1, 2016. Engagement) and Lonny Butcher (Director of • New Office Manager Megan Haught joined Professional Development & Placement, College of RIS/T&E on March 25, 2016. Business) to design business research tutorials for the Career Research & Planning course (GEB 3003). Their video “How to Research an Employer” is available on the Vimeo UCF Business Libraries channel.
Rich Gause Rich Gause (Government Documents) “My (Government Documents) “Very research was expanded and I helpful. Rich is great, very know- learned how to conduct online ledgeable.” (Public Administration research in a more effective Graduate student, November 24, manner.” (English Graduate Student, 2015) October 29, 2016)
Subject Librarians will collaborate with faculty to help identify OERs (Open Educational Resources) and electronic content owned by CJ Ivory, Business Librarian, at the Libraries UCF Libraries that could serve as alternatives table, College of Business Fall Welcome event to traditional textbooks in their assigned academic programs. • Subject Librarian Hal Mendelsohn retired on • John Venecek (Subject Librarian: English) July 31, 2015. worked with Dr. Christian Beck (UCF English) • Subject Librarian Linda Colding resigned her and the OER committee to create an OA edition UCF position on September 4, 2015 to accept of Dr. Beck’s reading list for his ENL 2012 the position as “Head of Reference, Research, & summer class; Venecek also reviewed Dr. Mark Instruction” at Florida Gulf Coast University Kamrath’s (UCF English) reading list for OER Library. • Office Manager Terri Gotschall left RIS / T&E on January 1. 2016. Terrie Sypolt (College of Education & Human Performance) “Ms. Sypolt really helped me to search different databases for a particular topic. She went out of her way to make sure that I was able to find more than enough information on my topic.” (Monique Badal, COEHP Graduate Student. March 16, 2016)
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possibilities, although Dr. Kamrath decided not RIS will continue to assess the experiences of to participate in the pilot. clients of RIS services (such as Subject • After talking with Dr. Beck about Venecek’s Librarian research consultations, Research assistance to English faculty who are interested Guides, etc.) via assessment feedback in OER alternatives, Dr. Kathleen Hohenleitner completed by the client and other means, to th (UCF English) worked to incorporate six 18 measure the effectiveness and value of these Century novels (not covered by copyright) into an services and strive for their improvement. online anthology for a Fall 2016 course. • Subject Librarians such as Corinne Bishop, Rich • Rich Gause (Subject Librarian: Government Gause, CJ Ivory, Terrie Sypolt, and others received Documents, Theater) worked with the UCF OER outstanding Research Consultation assessments Committee. Gause co-presented with Dr. Penny from Graduate and Undergraduate students. Beile a program entitled “Exploring Open and (Please see excerpts taken from Low-Cost Alternatives to the Traditional client feedback.) Textbook” at the 2016 FCTL Summer Conference. Subject Librarians will Rich Gause • CJ Ivory (Subject Librarian: Business) and Missy work with the Scholarly (Government Documents) Communication Librarian “I do not believe that I would have Murphey (Subject Librarian: Anthropology, found the information if Rich did not Sociology, Patents & Trademarks) assisted the to enhance their help.” (Electrical Engineering new Integrated Business program with OER education and training Undergraduate student, alternatives. regarding Scholarly September 28, 2015) Communication issues. Subject Librarians will collaborate with faculty • Subject Librarians worked and departments such as CDL (Center for with Scholarly Communication Librarian Sarah Distributed Learning) and SARC (Student Norris to identify topics for a Summer 2016 Academic Resource Center) about relevant series of Scholarly Communication workshops. outreach strategies to support student success The Subject Librarians participated in these in their assigned academic programs. workshops throughout summer 2016. • John Venecek worked with librarians Rachel Subject Librarians will assist in marketing Mulvihill and Rosie Flowers (Teaching & UCF’s STARS Institutional Terrie Sypolt (College of Engagement), Writing and Rhetoric Instructor Repository to UCF faculty in Education & Human Matt Bryan, and CDL to revise the introductory order to enhance the impact Performance) I appreciate her help so much! Helpful and video for the Canvas course which will be used of UCF-created knowledge friendly! (COEHP Doctoral inside all future sections of course ENC1102. and scholarship. Student, January 21, 2016) • CJ Ivory worked with adjunct librarian Karli Mair • On March 24, 2016, bepress (Teaching & Engagement) and Lonny Butcher Digital Commons informed UCF Libraries that (College of Business) to design business research UCF was among the most popular institutions in the “Arts and Humanities Commons” and the tutorials for a GEB 3003 Career Research & “Life Sciences Commons sections” of their Digital Planning course. Their video “How to Research Commons. This recognition is due, in large part, an Employer” is available on the Vimeo UCF to Subject Librarian Richard Harrison’s proactive Business Libraries channel. outreach to his assigned academic departments Subject Librarians will work to improve the to foster partnerships between these user experience by assisting with the creation departments and UCF Libraries’ STARS IR. or enhancement of online portals that will Partly due to Harrison’s efforts, Dr. Robert target particular student populations and lead Cassanello (UCF History) began adding his “A them to library services, programs, and History of Central Florida” podcast collection to resources that will support their success. UCF Libraries’ STARS IR. • RIS Librarians Corinne Bishop, Richard Harrison, • Also, 800+ UCF patents were added to UCF John Venecek, and Barbara Tierney partnered Libraries’ STARS Institutional Repository partly with Career Services, College of Graduate due to the efforts of Subject Librarians Hal Studies, College of Undergraduate Studies, Mendelsohn and Missy Murphey. Other schools Honors College, Interdisciplinary Studies, Office have added patents to their IRs, but not nearly of Experiential Learning, Office of Transfer & on the scale that UCF has. Further, our Transition Services, and Office of Undergraduate categorizing the patents by college or research Research on the RIS-QEP Enhancement project center provides added value not available in any entitled “Databases Impacting Students in their other repository containing UCF patents. Career, Graduate School and Civic Engagement Preparation.” RIS worked to improve the user experience by creating online guides that will Corinne Bishop target particular student populations and lead them (Public Admin/Poli Sci/Criminal Justice/ to library services, programs, and resources that Interdisciplinary Studies) “It helped me to stay will support their success. on track and be confident.” (Machavely • Ferrante, Undergraduate Student, Rich Gause and CJ Ivory served on Web Working Interdisciplinary Studies, Group committees to improve UCF Libraries’ March 16, 2016) online portals.
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Subject Librarians will create specialized serve as alternatives to traditional textbooks in their instruction strategies and online tools to assigned academic programs. support academic programs that have Subject Librarians will collaborate with faculty and international or diversity issues. departments such as CDL and Student Academic • Rich Gause and other Subject Librarians created Resource Center (SARC) about relevant outreach and maintained online Research Guides on a strategies to support student success in their number of international topics. assigned academic programs. • For the past several Subject Librarians will work to improve the user years UCF Libraries Rich Gause experience by assisting with the creation or has participated in the (Government Documents) enhancement of online portals that will target “Excellent overview of resources particular student populations and lead them to ASERL Centers for and thorough answers to all specific Excellence program questions. Entire session was helpful. “ library services, programs and resources that will through which the (Eric Merriam, Legal Studies Faculty, support their success. Libraries strives to January 20, 2016) RIS will continue to assess collect all National the experiences of Terrie Sypolt Aeronautics & Space Administration (NASA), clients of RIS (College of Education & Human Performance) “Assisted me in furthering my research and Department of Energy (DOE), Atomic Energy services (such as identifying sources. Awesome experience. Terrie is Commission (AEC), and Nuclear Regulatory Subject Librarian very, very well informed and incredibly helpful.“ Commission (NRC) documents. RIS will continue to research (Alexandra Garney, COEHP Graduate Student, November 2, 2015) build collections in these areas and market these consultations, resources to the community. Research Guides, etc.) via assessment feedback • Barbara Tierney, Head, RIS, made professional completed by the client and other means, to measure presentations on the Learning Commons and the effectiveness and value of these services and strive Subject Librarian service models at the for their improvement. University of Tokyo and Kobe University, Subject Librarians will work with the Scholarly January 29 and February 2, 2016. Communication Librarian to enhance their education and training regarding Scholarly Communication issues. Subject Librarians will assist in marketing UCF’s STARS Institutional Repository to UCF faculty in order to enhance the impact of UCF-created knowledge and scholarship. Subject Librarians will create specialized instruction strategies and online tools to support academic programs that have international or diversity issues.
Advancement Toward the President’s Five Goals
Barbara Tierney with the JANUL (Japan Association of National University Libraries) Team, JANUL Offer the best undergraduate education Symposium January 2016 available in Florida RIS was selected to receive a QEP Enhancement
Award in the amount of $3,500 to conduct a Departmental Goals: 2016-2017 project entitled “Databases Impacting Students in their Career, Graduate School and Civic
Engagement Preparation.” RIS’s 2016-2017 strategic goals support the Information Services Division’s 2015-2020 Strategic Plan. In 2016- 2017, RIS will continue to focus upon the same strategic goals as in 2015-2016. Subject Librarians will collaborate with Teaching & Richard Harrison: (Humanities) “Most of the sources that were brought up didn't actually pertain
Engagement (T&E), Center for Distributed Learning to my research topic, but the efforts to help me were very thorough (CDL), and other departments to develop online tools and very much appreciated. I am encouraged when I (such as subject-oriented videos, research guides, receive courteous help from a desk on the UCF campus. Most people who are working those jobs are inconsiderate and a little rude. Richard Harrison etc.) to support research and instruction in their was not so at all. He is a well-trained expert in his field as well as assigned academic programs. in people interactions.” (Art Undergraduate Student, Subject Librarians will collaborate with faculty to help November 30, 2015) identify Open Educational Resources (OERs) and electronic content owned by UCF Libraries that could
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Terrie Sypolt (College of Education & Human Performance) “Ms. Sypolt exceeded Achieve international prominence in key my expectations in the amount of research she was able to help me find pertaining to my Honors in the Major thesis proposal. I felt overwhelmed and she was able to programs of graduate study and research find the EXACT type of articles, etc. I was looking for. The process now seems much RIS Librarians conducted 487 in-depth, one-on- easier.” (HIM Undergraduate Student, June 2, 2015) one research consultations during this review period. These research consultations were available to all students, but were heavily used by The UCF Subject Librarian program provided graduate students. positive impacts on undergraduate student RIS Librarians created (or updated) a wide range success. Examples: Subject Librarians reach out of online Research Guides to support graduate to undergraduate students in the… courses. • Burnett Honors College “Honors in the Major” RIS Librarians provided a wide range of library program by offering library orientations, research workshops for graduate students in all workshops, and one-on-one research disciplines. consultations for HIM students engaged in writing theses. Provide international focus to our • Blackstone Launchpad entrepreneur program curricula and research programs. by offering assistance with patent and Rich Gause and other Subject Librarians created marketing ideas. online Research Guides on a number of international topics. • College of Undergraduate Studies, the Office of Barbara Tierney, Head, RIS, presented the keynote Experiential Learning, the Office of Transfer and address “The Learning Commons Service Model in Transition Services, the Office of Undergraduate North America” at the Japan Association of Research, Interdisciplinary Studies, and Career National University Libraries (JANUL) Symposium Services to connect them with library resources at the University of Tokyo on January 29, 2016. and services that will support their academic success. The John C. Hitt Library Research & Information Desk was open seven days a week to provide drop- in, face-to-face, reference and research assistance for students Students may request one-on-one Corinne Bishop (Public Admin/Poli Sci/Criminal
research consultations with Subject Justice/Interdisciplinary Studies) Librarians assigned to their academic “Helped me figure out ways to locate programs via an online request form. research info. for my research paper.” Students had 24/7 access to online (Damion Thompson, Undergraduate Student, Interdisciplinary
Research Guides that are customized for Studies, April 4, 2016) either a particular course or a particular academic program. Faculty members may request a customized library research instruction class with Subject Librarians for their students. The Ask A Librarian service was available seven days a week to respond to student Dawn Tripp Barbara Tierney at University of research and reference (Senior Library Technical Assistant/ Ask A Librarian) Tokyo’s Red Gate for the JANUL questions via chat, email, “Amazing help from a Librarian.” (Japan Association of National texting, and telephone Hey I was just helped by a University Libraries) Symposium The “Mobile Librarian” Dawn-T. Just wanted to say January 2016 outreach service at the that Dawn was an amazing help (Dylan, Barbara Tierney, Head, RIS, presented the John C. Hitt Library that February 10, 2016). following two talks at Kobe University (Kobe, involved roving library staff Japan) on February 2, 2016: “The Subject members assisting Librarian Service Model in the United States” and students at point-of-need on “The Learning Commons Service Model in North various floors of the library during weekday America.” hours. The LibAnswers Knowledge Base offers students FAQ information.
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Become more inclusive and diverse Perfomance Enhancement The RIS Liaison to Accessibility Services, Missy Recommendations Murphey, worked closely with Accessibility Services and Library Administration to monitor and serve as an advocate for library facilities, With the recent addition of Biomedical Graduate and resources, and services to support the needs of Undergraduate programs at UCF, there is now a need UCF students. Patrons with print disabilities who for a Biomedical Subject Librarian (either within the require an electronic version of a book or journal College of Medicine or within RIS) to support students owned by UCF may request it via Hathitrust. and faculty that are engaged in these programs. Richard Harrison: (Humanities) “I have no words to express my gratitude for what Richard CJ Ivory (Business Administration) Harrison has done for my students over the years. He has “CJ was very nice and friendly. She showed me some always gone out of his way to prepare and deliver exceptional incredible resources and how to use them. Soon I will be doing the research training sessions for my History and Historians course. He she showed me how to do. (Cole Holland, Business Administration always tailors the class to the students' needs and the subjects Undergraduate Student, that they are working on. I could not help but notice the smiles of February 22, 2016) excitement painted on my students as the walked out of Mr. Harrison's class.” (Dr. Luis Martinez-Fernandez, Professor of History, March 3, 2016) With the addition of GIS and Research Data Management components to UCF courses and research Be America’s leading partnership university projects, there is a need for GIS and Research Data RIS Librarians worked with the UCF Center for Management expertise within RIS. In Fall 2016, Subject Entrepreneurial Research (College of Business Librarian Missy Murphey will enroll in the UCF GIS Administration) to provide library research Graduate Certificate program to receive training to workshops showcasing patents & trademarks, assist with research instruction and consultations that government documents, and marketing resources have GIS components. for UCF’s Blackstone Launchpad unit. RIS’s Ask-A-Librarian virtual reference service, which belongs to the 135-member Tampa Bay Corinne Bishop (Public Admin/Poli Sci/ Library Consortium, collaborated with other Criminal Justice/Interdisciplinary Studies ) “Ms. Bishop was wonderful! I feel much more prepared for my research study and found Florida libraries to provide a statewide chat some really good sources to start with...and I learned about tools such service. as reworks that I didn't know about. I just wish I had known RIS’s Government Documents – a member of the about this service earlier than my last semester! Such a big help! (Rebecca Williams, Undergraduate Student, Interdisciplinary Federal Depository Library Program) – received Studies, April 4, 2016) documents in nearly every subject area and strived to make this information accessible to the public. To prepare for the transfer of Government Document resources into the proposed Automated Retrieval Center Rich Gause (Government Documents) “It st helped to get my research on the right path, (a key element of UCF Libraries’ 21 Century Library because he is very helpful. Rich is fantastic.” project) the Government Documents collection is (Political Science Undergraduate, currently is inventoried, cataloged, and barcoded with November 17, 2015). additional RIS staffing provided by special funding.
For the past several years UCF Libraries has participated in the ASERL Centers for Excellence program through which we strive to collect all National Aeronautics & Space Administration (NASA), Department of Energy (DOE), Atomic Statistics Energy Commission (AEC), and Nuclear Research and Information Services usage statistics Regulatory Commission (NRC) documents. serve as an important measure of departmental performance. The department offers a variety of Terrie Sypolt (College of Education & Human Performance) “Ms. ways to assist patrons with their information needs Sypolt created accounts and saved searches that will be helpful for my dissertation. Just watching her approach to the search was including the Research and Information Desk helpful and made me feel more confident with what we've found. (RAID), the Ask A Librarian service, one-on-one Research Consultations, and the Mobile Librarian Terrie Sypolt (College of Education & service. The following tables summarize the number Human Performance) “Terrie was able to dig of people and hours devoted to each service and the so deep into the literature and find things I total interactions for the 2015-2016 reporting never dreamed of.” (Jade Laderwarg, period and a comparison with last fiscal year. COEHP Graduate Student, April 19, 2016). (Additional statistics and five-year comparisons are located at the end of this report.
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Research & Information Services Table 1 Selected Statistics for Research and Information Services in 2015-16 & 2014-2015
Service # of People* # of Hours # of Interactions 2015/16 2014/15 2015/16 2014/15 2015/16 2014/15 RAID (Research & Info. Desk) 28 27 4,954.5 4,944 20,393 22,584 Ask A Librarian 16 13 3,716 3,807 8,863 9,201 Info Kiosk‡ Now in Circ 28 25 519 Research Consultations† 17 16 974 1,030 487 515 Mobile Questions 15 12 228 136 242 222 TOTALS 9,942 9,942 33,041 33,041
To complement the staffed service points noted above, the Corinne Bishop (Public Admin/ library also offers Research Guides and a LibAnswers Poli Sci/Criminal Justice/Interdisciplinary Studies ) Knowledge Base which provide asynchronous access to This was truly an amazing experience! Ms. Bishop and Mr. answers from UCF librarians. In August 2014 the Rich know exactly what they are talking about and are very personable people! If I didn't know about this research consultation Research Guides/LibAnswers system transitioned to a I would be going about my research question in the wrong way. new platform which calculates usage differently, making Very helpful! Amazing friendly people who know their stuff! year-to-year comparisons within this system difficult to (Vanessa Singh, Undergraduate Political Science calculate prior to 2014/15. Student, April 4, 2016) The forthcoming revisions to the library website increased usage of Research Guides. In 2014/15 Research Guides CJ Ivory (Business Administration) “The overall procedure was fabulous. Although we were not able to find the exact data information on the topic, I did learn a lot of resources and had 272,820 views which increased by 221% to 601,905 techniques about researching which I found to be brilliant and useful. I really appreciate the in 2015/16. A significant portion of this increase was due efforts that were made and I felt very enlightened that I went through the process. The to staff movement of databases into research guides overall experience was extremely helpful and insightful and I would recommend any other student to take up this great experience. CJ Ivory is very upbeat and made the whole (accounting for just over a third of the traffic). procedure to be a delight.” (Brandon Hok, Marketing Graduate Student, March 3, 2016) In 2015/16 the Total Public FAQ views was 32,070, a 19% increase from the total 2014/15 count of 26, 968. The new version of LibGuides does not yet include the previously available functionality of easily embedding LibAnswers FAQs in the guides, making the LibAnswers Knowledge Base less easily discoverable.
Research & Information Services Table 2 Five-Year Comparison: Desk, Info Kiosk, Research Consultations & Mobile Questions Statistics
2015-2016 2014/15 2013/14 2012/13 2011/12 RAID (Research & Info. Desk) 20,393 22,584 28,056 25,269 29,743 Research Consultations 487 515 489 490 502 Mobile Questions* 242 222 324 292 330
[Note: Possible reasons for changes in Research and • In Fall 2014, the 3rd Floor LibTech Desk opened, Information Desk (RAID) statistics in the past five handling many of the software and tech years: questions previously dealt with at RAID. • In Fall 2015, LibTech asked that all requests for • In 2013-2014, NID log-ins were required for the guest passwords and all NID problems be Libraries’ public computers for the first time referred to the 3rd Floor Desk. causing a surge in questions during Fall 2013. • In Spring 2016 (when the 2nd Floor Printing • In the past five years, many databases have Office closed), LibTech requested that all printing become more user-friendly and patrons are able questions be referred to the 3rd Floor Desk.
UCF Libraries Annual Report 2015-2016 Page 60 Research & Information Services (cont’d)
to search these databases without librarian mediation or assistance. • The Libraries’ “Knowledge Base FAQs” may have successfully answered a considerable portion of patron questions that would have otherwise been directed to RAID.] Ask A Librarian Meredith Semones, Coordinator Sixteen staff members (including librarians not in RIS, adjunct librarians, and OPS staff) contributed a total of 3,716 hours to staff Ask A Librarian (AAL) virtual reference service this past year. UCF-AAL staff answered 6,539 chat questions (which included 5,231 IMs, 532 Florida AAL commercial chats1, and 776 UCF commercial chats*2). In Patricia Hall (far left) and Joanie Reynolds (third from left) addition UCF-AAL staff answered 1,910 phone calls, show their dedication as part of the Live United team at the 371 emails, and 43 text messages, for a total of Beta Center 8,863 total interactions.
CJ Ivory (Business Administration) “Ms. CJ Ivory helped me Research & Information Services become more familiar with using Social Explorer and Simply Map. Now I can use two different databases to do my assignments and projects. Very sweet and patient. Charts 1-3 Enjoyed having her explain to me how to use the two databases and will be coming to her for her expertise in the future. She exceeded my expectations and helped me Five-Year Comparison: Desk, Info Kiosk, Research until I felt comfortable with the two databases.” (Tiffany Lim A Po, Business Admin., Consultations & Mobile Questions Statistics Undergraduate Student, March 3, 2016 Research & Information Desk The implementation of the Springshare chat software for Florida AAL chat has not made a (RAID) significant difference in terms of commercial chat 40,000 numbers, in fact these numbers continue to drop, 28,056 29,743 30,000 22,584 25,269 with the exception of a slight increase in the number 20,393 of chats that UCF-AAL staff members answered for 20,000 other Florida academic libraries. 10,000 On the other hand, Instant Messaging chats, using 0 LibraryH3lp software, continue to increase each 2015/16 2014/15 2013/14 2012/13 2011/12 year, with last year’s service totaling 400 more chats from the previous fiscal year. Reasons for this Research Consultations increase may be due to the ‘LibraryH3lp’ software 515 520 being easy to use for both the patron and the 502 operator. Also, the presence of the “Ask Us chat 500 489 490 icon” on the library homepage and the “IM widget” 487 on QuickSearch may account for the increasing 480 popularity of the Instant Messaging service. UCF- AAL service will continue to “double staff” for IM 460 during peak weekday hours (10 am-5pm) for the fall 2015/16 2014/15 2013/14 2012/13 2011/12 & spring semesters. Mobile Librarian Questions 330 400 324 292 300 242 Terrie Sypolt (College of Education & Human 222 Performance) “Terrie was fantastic! She helped me find databases and 200 searches that I would not have been able to find otherwise. She took extra time with me to help me find what I needed. Thank you so much! This is a wonderful service. 100 Thank you.” (Andrea Rediske, COEHP Graduate Student, November 7, 2015) 0 2015/16 2014/15 2013/14 2012/13 2011/12
1 chats UCF-AAL staff answered for other Florida academic 2 chats UCF-AAL answered for UCF students, staff and faculty libraries
UCF Libraries Annual Report 2015-2016 Page 61 Research & Information Services (cont’d)
Research & Information Services Table 3 Ask A Librarian Statistics: Five-Year Comparison Service 2015/16 2014/15 2013/14 2012/13 2011/12 Telephone calls 1,910 2,162 2,613 3,434 3,647 Email 371 526 674 866 841 Text Messaging 43 150 163 196 122 Total Chats (including IM) 6,539 6,363 6,804 6,093 5,030 UCF Commercial Chats* 776 1,113 1,268 1,491 2,192 Instant Messaging Chats 5,231 5,187 4,117 2,762 2,055 Florida AAL Chats* 532 504 512 654 694
TOTAL INTERACTIONS 8,863 10,254 10,393 9,517 9,959
* Chat stats include: UCF commercial (chats answered for UCF students, staff and faculty) IM (instant messaging chats) Florida AAL commercial (chats answered for other Florida academic libraries)
Government Documents (first Ask A Librarian Transactions floor) Veterans Display
Text Messages, Break Out of Chats 43, 0%
Total Chat Questions,
6,539, 74% Commencial Chats, 776, 12% IMs, 5,231, 80% Emails, 371, 4% Phone Calls, Florida AAL 1,910, 22% Chats, 532, 8%
Rich Gause (Government Documents) “Rich, I just wanted to formally write and thank you again for the impact you've had on my academic career. As you saw in the news article this evening, I'll be recognized as the youngest PhD candidate in UCF history and I have you and many talented advisors to thank for it. From my first day on campus to the final hours of my candidacy exams, you provided incredible resources, patience, and insight that permitted my continued success in this program. I will be eternally grateful for your selflessness and talent now and well after graduation. Thank you again for your hard work, I wish you the brightest future in your endeavors as well.” Jason Christensen (UCF-- Ph.D. candidate, National Security & Political Science, April 7, 2016)
UCF Libraries Annual Report 2015-2016 Page 62 Research & Information Services (cont’d)
Rich Gause (Government Documents) “Rich helped me with navigating the UCF library database and showed me methods of finding research for my upcoming paper. He also forwarded me some more information after I left which I greatly appreciate. Corinne Bishop sat in and she helped keep me organized and posed questions for research I didn't think about prior. “ (Kyle Wojewoda, Undergraduate student, Political Science, November 3, 2015).
2016 Day of Action: Yolanda Hood (CMC) and Patricia Hall (RIS) (second and third from the left).
Government Documents Rich Gause, Documents Librarian As a member of the Federal Depository Library Program, UCF Libraries receives documents in nearly every subject area and strives to make this information accessible to the public. This year, 6,235 print volumes, 7,550 microfiche, and 101 electronic products were added to the collection and guides to many of the subject areas were created or updated. Government Documents also continued participating in the ASERL Centers of Excellence initiative, whereby UCF Libraries proactively works to increase collection holdings and strengths in UCF’s identified areas of excellence: the National Aeronautics & Space Administration (NASA), the Department of Energy (DOE), the Atomic Energy Commission (AEC), and the Nuclear Regulatory Commission (NRC). CJ Ivory hobnobbing with school mascot Knightro at the College of Business Fall Welcome The other major concentration has been on various activities to inventory, barcode, and catalog the entire Government Documents collection in preparation for storage of document materials in the proposed automated retrieval center (ARC). During this review CJ Ivory (Business Administration) “CJ was so unbelievably helpful showing me information that pertained exactly period, Rich Gause hired and trained three part-time to the project I was working on, as well as showing me databases that will employees (Lily Flick, Josette Kubicki, and Jeremy help on assignments in other classes. I never knew all of the information and resources were there until CJ showed me. More students need to be made Lucas) to assist with these efforts and has made aware of the resources they pay for in their tuition. I feel so much more significant progress with this project. The first floor confident in the assignment I have after my appointment.” (Rachel Baltz, Marketing Undergraduate Student, Government Documents Collection also absorbed February. 22, 2016). most of the remaining government publications from the General Collection to ease crowding there.
UCF Libraries Annual Report 2015-2016 Page 63 Research & Information Services (cont’d)
Research & Information Services Table 4 Government Documents Activity, Four-Year Summary 2015- 2016 2014- 2015 2013 -2014 2012- 2013 U.S. Documents U.S. Volumes Received 6,235 9,223 11,398 4,632 U.S. Volumes Deleted -715 -939 -339 -395 Total Volumes as of June 30 5,520 8,284 11,059 4,237 Microfiche Received 7,550 8,515 6,496 5,341 Microfiche Deleted 0 0 0 0 Total Microfiche as of June 30 7,550 8,515 6,496 5,341 Electronic Products Received 101 106 158 119 Electronic Products Deleted 0 -3 0 Total Electronic Products as of June 30 101 106 155 119
Florida Documents Florida Documents Received 69 108 423 204 Florida Documents Deleted -13 -15 -14 -9 Total Florida Documents as of June 30 56 93 409 195 Florida Microfiche Received 0 0 0 0 Florida Microfiche Deleted 0 0 0 0 Total Florida Microfiche as of June 30 0 0 0 0 FL Electronic Received 1 1 9 11 FL Electronic Deleted 0 0 0 0 Total FL Electronic as of June 30 1 1 9 11
Local Documents Volumes Received 0 0 0 0 Volumes Deleted 0 0 0 0 Total Volumes as of June 30 0 0 0 0 Microfiche Received 0 0 0 0 Microfiche Deleted 0 0 0 0 Total Microfiche as of June 30 0 0 0 0 Electronic Products Received 0 0 0 0 Electronic Products Deleted 0 0 0 0 Total Electronic Products as of June 30 0 0 0 0
Patents
Patents CD-ROM Received 0 0 0 0 Patents CD-ROM Deleted 0 0 0 0 Total CD-ROMs as of June 30 0 0 0 0
Patents DVDs Received 0 0 0 0 Patents DVDs Deleted 0 0 0 0 Total DVDs as of June 30 0 0 0 0 Total Patents Microfilm Received 0 0 0 0 Total Patents Microfilm Deleted 0 0 0 0 Total Microfilm as of June 30 0 0 0 0
Maps
Maps Received 0 1 12 12 Maps Deleted 0 0 0 0 Total Maps as of June 30 0 1 12 12 Growth in U.S. Documents Collection (Approx. in ft) 19.04 14.94 25.78 24.04
Barbara Tierney Head, Research & Information Services
UCF Libraries Annual Report 2015-2016 Page 64 Teaching & Engagement
A major library-wide project that impacted the Highlights of the Year in Retrospect department was the Web redesign taken on by the Web Redesign and Policy Taskforce (WRAPT). The department worked diligently to assess the content The former Information Literacy & Outreach department of the videos during this project, in anticipation of officially became Teaching & Engagement (T&E) in the many changes that would need to be made. The January 2016. The name change was intended to reflect majority of the Libraries’ 30 publicly available videos a shift in the focus of the department, and to reduce some were updated during the two-month period of the semantic barriers to understanding the function of following the August 2015 debut of the new website. the department. It was also a year of flux with staffing. Some updates were cosmetic, but several required Most notably, Renee Montgomery was on parental leave much more extensive editing. for most of the year, RIS/T&E Office Manager Terri Gotschall left for another position in December, and In 2015-2016 the instructional videos on YouTube Corinne Bishop transitioned to a new role with the were viewed 52,716 times, for a total of 148,299 Research & Information Services (RIS) department in minutes watched. This is a 174% increase in January, leaving T&E with a vacant position. All T&E minutes watched over 2014-2015. Total video views librarians, some RIS librarians, and the new Office for the year increased by 108% (up from 24,278 Manager pitched in to assist with many duties during views in 14/15). The average view duration was 2 times of reduced staffing. The OPS budget was increased minutes 48 seconds, up 40 seconds from the to account for this staff shortage, and adjunct librarians previous year. Some of this use can be attributed to were crucial to our continued operations. two very popular videos, “How to Search for Patents” and “The Information Cycle” both of which have a Despite these challenges, Teaching & Engagement still large audience beyond UCF; however the rest of the managed to have a productive and successful year. videos still have a very respectable local viewership. Highlights include drafting the Video Guidelines Taskforce report, updating the majority of our instructional videos to The Video Guidelines Taskforce was charged in fall reflect the new UCF Libraries website, holding the 2015 with developing a set of guidelines, inaugural Dissertation Forum, and hosting several events recommending a video platform, and creating a to engage students with fun and stress-relieving activities. system for ongoing review of videos. Comprised of representatives from around the Libraries, the Library Instruction & Information Literacy Taskforce made many recommendations and finalized a set of guidelines in Spring 2016. A Video The total number of library instruction sessions at Advisory Team will move forward with implementing the main campus increased (404), but those the suggested changes and review process. sessions only reached 8,912 students which is notably less than in previous years. The Canvas The Libraries’ YouTube video channel will be course had a total of 3,425 assessments completed decommissioned in 2016. Vimeo was chosen as the in 2015-2016, remaining even with the previous new video hosting platform by the Video Guidelines year. Taskforce. At the end of the reporting year, videos were being transferred to Vimeo and a transition Use of the Information Literacy Modules remained plan is in place. It is expected that statistics for steady, despite retiring two modules in Fall 2015. video views will be drastically down next year, as In 2015-2016, 12,529 unique students completed links and embeds for our YouTube videos will break, one or more modules. The number of assessments but the Video Advisory Team is making an effort to completed is up slightly to 56,310. 167 instructors redirect users to the new collection of videos on created 1,863 new instances of the modules this Vimeo. We hope the trend of increasing views year. resumes in the 17-18 reporting year.
Teaching & Engagement, August 2016: Karli Mair, Megan Haught, Rachel Mulvihill, Renee Montgomery, Rosalie Flowers, Carrie Moran
UCF Libraries Annual Report 2015-2016 Page 65 Teaching & Engagement (cont’d)
The introductory video in the Canvas Course updated in Spring 2016. Dr. Kevin Roozen and Introduction to Library Research Strategies was Matthew Bryan of the Writing & Rhetoric department assisted with Michael Strawser’s Honors Ethics course. The recruiting a student volunteer and drafting the award was presented on April 28, 2016 in the script. Subject Librarian John Venecek and Burnett Honors College Reading Room. Adjunct Librarian Rosie Flowers worked with student Madeline Halvey to prepare her for filming Outreach & Engagement the project. The Center for Distributed Learning Outreach assignments were adjusted slightly this recorded and edited the interview, which was ready year to accommodate the need for a Transfer to embed in the course in Summer B Semester. student outreach librarian. With the majority of In August 2015 the department hosted “ILO Expo,” incoming students entering as transfer students, a half-day professional development event for and the spotlight that the Foundations of Excellence instruction librarians from all campuses. Guest Transfer Initiative puts on transfers, creating a speakers from the University of South Florida and dedicated outreach assignment seemed prudent. the Center for Distributed Learning contributed to Renee Montgomery is the Transfer student the success of the event. Monthly instruction librarian, and maintains relationships with Transfer meetings also bring together librarians from many & Transition Services, among other campus departments to discuss changes in the information partners. literacy landscape and share instruction ideas and best practices. In Fall 2015, the two Information Literacy Modules slated for retirement were removed from the “Community Library” in Obojobo. This completed the project to transition the “Maximizing Google Scholar Searches” and “Managing References Using RefWorks” modules to LibGuides. These two LibGuides were viewed 812 and 3,056 times respectively this reporting year, which reaffirms our decision to move the content so that more students could benefit from it. The Project Information Literacy Lifelong Learning Local film critic Jay Boyar, Women’s & Gender Studies Study wrapped up in 2015, and the final report, professor Dr. Leandra Preston-Sidler, and regional campus “How Today’s Graduates Continue to Learn Once librarian Michael Furlong, panelists at the Wonder Women They Complete College,” was released in January film screening event in March 2016, co-hosted by the UCF 2016. The findings specific to UCF graduates were Libraries and the Department of Women’s & Gender Studies. also shared with partners on campus in the QEP and FCTL offices. The department continues to attend orientations and welcome events across the campus to represent The Teaching & Engagement department continued the UCF Libraries. Events include New Student to collect student data for the Value of Libraries Orientations, Knights Knowledge Expo, Welcome Assessment Project, including student participation Expo, SARC Learning Expo, KARS welcome event, in face-to-face library instruction and workshops, Bagels with TTS, Graduate Student Orientation, Information Literacy Modules, and the Libraries’ and the New Faculty Orientation and “One Stop Canvas Course. The move to collecting the UCF ID Shop.” number and the transition to a new Office Manager made the data collection more challenging this year. The Libraries hosted a “Dissertation Forum” in The promise of forthcoming results has motivated January 2016. This day-long event was planned by everyone involved to dutifully continue to collect co-chairs Corinne Bishop and Richard Harrison, student IDs. who put together a committee comprised of faculty Department head Rachel Mulvihill and User Engagement Librarian Carrie Moran initiated a project with CDL staff in Fall 2015 to investigate the implementation of the LibGuides Learning Tools Interoperability (LTI) in the campus Learning Management System (LMS), Canvas. The project has been ongoing, with pilot testing in several courses and programs, and will hopefully be implemented on a larger scale in the coming year. For the ninth and final year, the UCF Libraries in partnership with the Burnett Honors College presented the Information Fluency Student Award. Honors student Rebecca Fate was awarded $500 for Information Fluency Awards, April 2016: her research process essay and paper on the Indian Barry Baker, Rebecca Fate, and Dr. Alvin Wang Child Welfare Act. This paper was submitted in Dr.
UCF Libraries Annual Report 2015-2016 Page 66 Teaching & Engagement (cont’d)
and staff from the College of Graduate Studies and additional videos created as possible. Complete – Video several academic departments. The program was Guidelines Taskforce report was submitted in Spring 2016. attended by 19 doctoral students and included a Establish pilot for assessing student learning panel of new faculty members, breakout sessions, outcomes in face-to-face instruction. Develop and and several presentations. The College of Graduate begin distributing instructor satisfaction/ Studies provided breakfast, and lunch was feedback survey following face-to-face library sponsored by ProQuest. It was a very well-received instruction. Postponed due to staffing shortage and event, and there are plans to host a similar program priority of Value of Libraries Assessment Project. in the coming year. Several fun events were held throughout the year to Departmental Goals: 2016-2017 engage students and other library users, including “Color Your Stress Away” during final exams, “Create a Poem” during National Poetry Month, and Fill vacant librarian position and establish model the “Wonder Women” film screening and panel working relationship between digital learning discussion hosted by the Women & Gender Studies librarian and subject librarians. department and Subject Librarian Carrie Moran. Expand suite of services for FYE and Transfer students, making contacts in appropriate Changes in Staffing departments and developing outreach materials and instruction for these targeted populations. Renee Montgomery was on parental leave for most Develop plan for the future of the Information Literacy of the year (full-time leave from mid-May through Modules, including updates, maintenance, and mid-August, part-time August-October, full leave sharing or licensing in the context of continued from October-January, half-time from January- commercialization of Obojobo by the Center for early May). Distributed Learning. Adjunct Librarian Jyoti Deo left for a permanent position in July 2015. Following Jyoti’s departure, former Adjunct Librarian Rosie Flowers was re-hired. In December, Adjunct Kerri Bottorff was brought on board to help with Library Instruction sessions and orientations. Office Manager Terri Gotschall left the Libraries for a position with the Office of Technology Transfer at the end of December. In January, Information Literacy Librarian Corinne Bishop transitioned to a position with Research & Information Services. Karli Mair also returned as an Adjunct in February 2016. Office Manager Megan Haught (shared with Research & Information Services) was hired in Carrie Moran, presenting at NEFLIN Hot March 2016. Topics Conference, St. Augustine, FL, May 20, 2016 Report on Departmental Goals: 2015-2016 Debut new video series “Shortcuts” and work to incorporate instructional videos into Libraries’ website Expand targeted outreach groups to include transfer students and other appropriate categories as staffing at point-of need. allows. Complete – Renee Montgomery became the Continue to host informative and engaging events in Transfer student librarian. A vacancy in the department the library and around campus, beginning with the necessitates that Montgomery also serve as the FYE Fall Welcome Event in August 2016. outreach librarian, but we plan to fill the librarian position Maintain operations during year of construction by in the coming year. being prepared for classroom disruptions and being flexible with instruction scheduling. Begin planning for fun, active, welcome-back event for students in the Fall 2016 Semester (possibly targeted to Transfer or FYE students). Advancement Toward the President’s Complete – Fall Welcome Event “Discover Your Five Goals Superpowers at the Library” will be held in August 2016. Plan and hold Dissertation Forum in conjunction with College of Graduate Studies. Complete – Offer the best undergraduate education Dissertation Forum was held in January 2016. available in Florida Develop robust library-wide guidelines for creating The majority of Library Instruction sessions are for and maintaining video content for instructional and Undergraduate students. Instruction librarians promotional purposes. Identify core group of videos reached 6,657 students in 223 undergraduate and keep those videos current and up-to-date, with classes on the main Orlando campus.
UCF Libraries Annual Report 2015-2016 Page 67 Teaching & Engagement (cont’d)
The Libraries’ Canvas Course, Introduction to Library Research Strategies, was also aimed at Be America’s leading partnership university Undergraduate students. 3,425 undergraduate Teaching & Engagement has a history of students completed the Final Library Quiz in collaborating with partners both within the library the course. and around campus. Some of our notable The Information Literacy Modules continue to be partnerships include: used primarily in undergraduate courses. Of the Working with colleagues in the Center for 1,863 new instances created in 2015-2016, 1,503 Distributed Learning on projects ranging from the were used in undergraduate classes. Information Literacy Modules, to the LibGuides Two librarians have assignments to target LTI. outreach to undergraduate students, Renee Collaborating with faculty in the Department of Montgomery’s assignment for Outreach to Writing & Rhetoric to provide appropriate library Transfer students, FYE Undergraduate Students instruction to students in ENC1102 through the and Other Populations, and Richard Harrison’s Canvas course, Information Literacy Modules, and assignment for Outreach to Honors and face-to-face instruction sessions. Undergraduate Research Students. Offering the Information Fluency Student Award in partnership with The Burnett Honors College. Achieve international prominence in key Providing workshops and library instruction to programs of graduate study and research students involved in various programs through Instruction was provided for 1,769 graduate students the Office of Undergraduate Research. in 152 classes on the main Orlando campus. Participating in activities related to the Common 298 instances of the Information Literacy Modules Reading Program with Student Development and were assigned to graduate classes. Enrollment Services. Corinne Bishop serves as the Graduate Outreach Offering sessions at New Faculty Orientation, and librarian, and is the Libraries’ liaison with the Winter and Summer Faculty Development College of Graduate Studies. Conferences through the Faculty Center for The Publishing in the Academy workshop series is Teaching and Learning. coordinated by Corinne Bishop. Over three Accommodating local middle and high school semesters (Fall 2015, Spring 2016, Summer classes, arranging for visits to the John C. Hitt 2016), librarians presented at 67 individual Library and offering library instruction to the sessions, and had 270 attendees. These were students. advertised and offered in collaboration with the College of Graduate Studies. Performance Enhancement The Dissertation Forum was a full-day event Recommendations doctoral students held in January 2016, also with the College of Graduate Studies. An exercise in estimating the number of hours librarians devote to being embedded in webcourses made it clear Provide international focus to our that this is not a scalable means of providing library curricula and research programs. instruction to online students. With over one third of Renee Montgomery serves as the outreach student credit hours generated by online and mixed- librarian for International Students and liaison to mode classes, the Teaching & Engagement librarians Global UCF. are challenged to pursue new and inventive ways to provide meaningful library instruction to UCF’s large Become more inclusive and diverse student population. The Information Literacy Modules Teaching & Engagement continues to offer support and Canvas Course have proven successful models, but and outreach to international students on campus require ongoing maintenance. We continue to by offering tours to intensive language students investigate innovative ways to reach students at every st and attending Welcome Events and Orientations level, but our resources are stretched thin. The 21 through the International Services Center. Century Library Project will bring an exciting year of change and new challenges.
Teaching & Engagement Table 1 Five Year Summary: Information Literacy Modules
2015-2016 2014-2015 2013-2014 2012-2013 2011-2012 Assessment Completions 56,310 55,078 52,759 42,046 38,423 Students 12,529 12,694 9,758 7,860 8,082 Faculty Members 167 184 151 164 160 Instances Created 1,863 1,750 1,551 1,317 1,275 No. of Modules 13* 15 15 14 13 Average Score 83.41% 83.07% 82.64% 85.71% 85.19%
UCF Libraries Annual Report 2015-2016 Page 68 Teaching & Engagement (cont’d)
Teaching & Engagement Teaching & Engagement Chart 1 Chart 4 Breakdown of Information Literacy Modules Breakdown of Library Instruction Sessions 2015-2016
Instances Created Library Instruction Sessions Undergraduate, 1,404, 80% Graduate, Graduate, 152, 38% 200, 12% Undergraduate, 223, 55%
Other, 146, 8% Other/Mixed, 29, 7%
Teaching & Engagement Chart 2 Teaching & Engagement Library Instruction Classes Chart 5 Five-Year Comparison Breakdown of Library Instruction Students 2015-2016 Total Classes Breakdown of Students 500 404 373 384 394 400 2015-2016 Graduate 275 Students, 1,769, 300 20% 200 Undergraduate Students, 6,657, 100 75% 0 2015-2016 2014-2015 2013-2014 2012-2013 2011-2012
Other/Mixed, Teaching & Engagement 486, 5% Chart 3 Library Instruction Students Five-Year Comparison
Clowning around for Halloween 2015: Total Students Carrie Moran, Rachel Mulvihill, and Cindy Dancel (Research, Education & 15,000 Engagement) 11,298 11,419 10,541 10,203 10,000 8,912
5,000
0 2015-20162014-20152013-20142012-20132011-2012
* Two modules were retired in August, 2015.
Rachel Mulvihill
Head, Teaching & Engagement
UCF Libraries Annual Report 2015-2016 Page 69 Information Technology & Digital Initiatives
implement a shared services IT service delivery model, Highlights of the Year in Retrospect and afford university IT workers a deeper career path.”1 It is unclear what the structure of support will be but the It has been a bittersweet year for IT&DI. Productivity Libraries’ IT staff continue to serve on campus committees has been better than ever. The growth of STARS reflects and will monitor the transition to this new model. the hard work of library staff members and the excitement faculty, staff, and students feel at finally Digital Initiatives having a digital repository. Faculty, staff, and students submitted new material, and some existing digital Content Management Systems collections were migrated into STARS. (See the Islandora: Lee Dotson continued to serve on the statistics following this report for the impressive Islandora subgroup of the Digital Initiatives and numbers of submissions and downloads for this first Services Committee that is working with the Florida year.) Work continued with St. Luke’s Lutheran Church Virtual Campus to enhance FL-Islandora. All FLVC and a new project with Rollins College added material to DigiTool collections were fully migrated to FL- Central Florida Memory. The LibTech desk is an Islandora. Dotson led the PALMMM subgroup extremely popular destination for tech help, equipment responsible for gathering feedback on a new site checkout, and staff training. The Web Working Group design and display. has come together with renewed energy since the redesign of the Libraries’ website, creation of Digital Collections administrative and design manuals to ensure consistency, participation of WWG members on working Focused on current uploads to both the digital groups to keep the content fresh and accurate, and the collections and the Florida Digital Archive. direction of the Steering Committee. The IT team has Central Florida Memory finished two tech fee project implementations, has • The UCF team continued to provide ongoing training started on two more, transferred pay-for-print to and support to St. Luke’s Lutheran Church for their PaperCut, initiated a new inventory system, increased contributions to Central Florida Memory. In an tech security as well as supporting the 656 desktops, effort to streamline the addition of their materials, 293 mobile devices, 43 printers, and assorted scanners Page Curry worked directly with Judy Duda of St. used by the Libraries. Luke’s to upload materials to CFM that would then Construction on the new automated retrieval center be reviewed for metadata enhancement. Over 400 (ARC) has begun and IT&DI will be heavily involved in items were added this year. coordinating and implementing the interface between • Curry and her student team completed a year-long the ARC, the campus network, and a new integrated project in seven months to digitize and process the library system (Sierra). Seven UCF Libraries staff Rollins College Sandspur Series. They processed members are participating on statewide working groups 14,000+ images and loaded 53 volumes into Central to implement Sierra, including Joel Lavoie, the Libraries’ Florida Memory. IT Manager. Selma Jaskowski is serving as ILS • CFM welcomed a new contributor, Orlando Health. Coordinator for the Libraries. The anticipated go live Orlando Health added a total of 28 items including date for Sierra is July 2017. The anticipated completion nursing yearbooks and ephemera. date for the ARC is October 2017. The coordination of Theses and Dissertations both projects will be priority tasks for 2016-2017. • Continued to provide support for graduate IT&DI has always been proud of their production electronic theses & dissertations and electronic numbers and their ability to immediately respond to honors theses by liaising with the College of tech emergencies, ensuring that this building, open Graduate Studies, Honors College, Florida Virtual more hours than any other on campus, provides robust Campus, and Cataloging. and reliable access to resources. IT has been an integral Maintained a guide that pulls together information part of the Libraries’ culture for decades with a lean, but and access to resources available to assist students efficient, staff committed to serving UCF Libraries and with the ETD process to also focus on searching for the UCF community. The unit was organized to be on- and finding all formats of theses and dissertations. site, on-call, and ready to respond at a moment’s notice Retrospective Theses and Dissertations to emergencies. • Maintained a guide that focuses on how to find UCF theses and dissertations. It was learned this year that the Libraries’ IT staff would • Continued to identify theses and dissertations in the become part of UCF IT, a centralized campus IT public domain as well as seek copyright permissions operation, sometime in the next couple of years. The from authors. consolidation of IT operations has been characterized as • Received more unsolicited permissions from alumni necessary “to achieve the potential of the IT2020 vision than in previous years because of higher visibility of (‘reduce IT resource duplication and redundancy and works in . focus resources to achieve improved service levels and STARS increased information security at lower overall cost’),
1 http://itr.ucf.edu/IT2020/faq.asp
UCF Libraries Annual Report 2015-2016 Page 70 Info Technology & Digital Initiatives (cont’d)
Honors in the Major Theses Librarians and works closely with library departments • Students began submitting their final version into as well as external partners in various offices and STARS beginning with Spring 2016. departments campuswide to host their materials. A email account was established at • Worked with John Aedo to design a new process to STARS create xml packages for FLVC to load into the [email protected] to give a single point of contact for catalog and preserve in the Florida Digital Archive. students, faculty, and staff to contact us with any comments, questions, or suggestions. A Qualtrics form • Digitized works as students submitted copyright was created at http://bit.ly/stars-project to allow users permissions. to submit new project ideas and requests. The UCF Community Veterans History Project submitted information helps us understand their needs • This project is a collaborative effort between the UCF so we can connect them with the appropriate staff and Libraries and the Regional Initiative for Collecting resources. After receiving the request, we follow up to the History Experiences and Stories (RICHES) of discuss a more detailed project plan and timeline. Central Florida program. The oral histories are conducted by the History Department as STARS went live in July 2015. The first project was assignments through classes or community to transfer library website hosted files such as PDFs outreach projects of the RICHES program. Files are and images to STARS. The items are now linked from submitted on media (CD or DVD) to the UCF the website directly to the item in STARS. In Fall Libraries’ Special Collections & University Archives 2015, the repository began accepting submissions by at the end of each semester. Digital Services is all faculty, staff, students, and affiliates of UCF wishing responsible for copying files to the server and to share their work with a worldwide audience. For all converting any files not in appropriate formats. of the collections listed below, we met with the • This year we transitioned to using STARS for the stakeholders, worked with Digital Commons on specific primary interface with the streaming media on set up customizations and requirements, created YouTube and customized metadata records in documentation and procedures, and populated the CONTENTdm. Curry was responsible for adding collections. 421 videos to YouTube as unlisted and then creating Library documents and newsletters – The University their access points in STARS. This involved Libraries collection in STARS allows Web editors to generating a basic record, uploading the original link to collections of similar materials or to single audio or video file to make it available for download, items from the website. Collections of materials providing the embed information for the YouTube available at http://stars.library.ucf.edu/libraries/ video, and linking the STARS and CONTENTdm include: records together. • Acquisitions & Collection Services: Collection University Archives Digital Collection Development Policies • This year’s focus for the University Archives digital • newsletter organized by year collection was on digitizing issues for the Central • Journal of Health Occupations Education – Our first Florida Future and the UCF Report as well as testing journal in STARS! This was originally hosted on our all of the materials in STARS. Over 9,000 images Library website. It is a great example of how and 536 issues were loaded into STARS. journals can have a different design from the STARS STARS theme. 15 volumes were migrated. Showcase of Text, Archives, Research & Scholarship • Library Administration University Libraries’ Annual Reports – current reports migrated; additional We completed our first year of the technology fee funded reports scanned and added. three-year license to use Digital Commons as a digital • Open Access Week (event) – information added for repository platform for UCF. STARS, UCF's Showcase 2014 and 2015. of Text, Archives, Research & Scholarship, exists to • Rosen Library publicize, disseminate, and provide ready access to . Check It Out Newsletter Archive – 7 works by, for, and about the University of Central volumes migrated Florida. Administered by the UCF Libraries, STARS is . Documents available to host and promote research, creative activity, . Exhibits and institutional outputs to ensure persistent access to • Scholarly Communication works; increase discovery of UCF scholarship and . Publishing in the Academy Graduate creative endeavors; foster scholarly collaborations with Workshops colleagues; document and record UCF’s history and . Research Lifecycle Toolkit progress; discover open access materials and projects • Special Collections & University Archives Exhibits– created by UCF authors; and allow authors to share 11 exhibits migrated their work while retaining their copyright. • The Subject Librarian Newsletter . By Librarian The STARS team includes Digital Initiatives, Scholarly . By Subject Communication, Cataloging Services, and Subject
UCF Libraries Annual Report 2015-2016 Page 71 Info Technology & Digital Initiatives (cont’d)
Migrated several existing Digital Collections from School of Performing Arts: Music - Created a demo CONTENTdm into STARS. These were moved collection for music performances. We are currently because of the better discoverability of items in submitting these items to the Florida Digital Archive STARS. and are excited about the future possibility of hosting them in STARS. • Dick Pope Sr. Institute for Tourism Studies School of Visual Arts and Design: Art History: • Institute for Simulation & Training Southern Folk Arts: Southern Folk Arts Digital • Harrison “Buzz” Price Papers Storytelling Project – Providing a host home for the Theses and Dissertations: digital storytelling project Keri Watson implemented • Migrated all digital items and records for print works as part of her course “What’s Next: Integrative for ETDs, RTDs, and Honors. Learning for Professional and Civic Preparation” • Created collections showcasing student works initiative that helps students make connections completed at Regional Campuses and Rosen between their coursework and life by focusing on College. integrative learning. Worked with Mary Rubin, University Archivist, to College of Sciences prioritize adding some of the University Archives • Department of Biology: Biology Facilities: CEELAB digital collections from CONTENTdm into STARS at - Began uploading Dr. Linda Walters’ children's http://stars.library.ucf.edu/univarchives/. books and outreach materials to STARS for the • Central Florida Future Coastal and Estuary Ecology Lab (CEELAB) • Pegasus Yearbooks collections. • Research Activities & Annual Reports Communications and Marketing • Self-Studies • News & Information: UCF Today: UCF Forum – • UCF Catalogs Hosting all retrospective columns and new weekly columns as they are published. • UCF Report Digital Repository: Showcase of Undergraduate • University Photograph Collection Research Excellence – Worked with Richard Harrison, Academic Advancement Programs Kim Schneider, and Aubrey Kuperman to create a • McNair Promising Practices - This website is digital repository in STARS for the posters from the designed to provide the McNair community with a Showcase of Undergraduate Research Excellence venue to share stories about program and scholar (SURE) event. SURE is working with students and success. The site also provides information on their faculty mentors to populate the repository. McNair conferences, funding opportunities and Faculty Scholarship and Creative Works – General Graduate School visitation programs for scholars, collection for all UCF faculty works. Faculty may and resources for McNair staff. submit on their own or contact us for batch uploads A History of Central Florida Podcast – Partnered with of their materials. Richard Harrison to assist Dr. Cassanello in creating Florida Statewide Symposium – Engagement in the collection in STARS and customizing the look of Undergraduate Research - worked with Richard his podcast series including embedded Google map Harrison and Kim Schneider to create a custom design thumbnails and links to related images that were not and put the event information in STARS. All program previously available outside of the podcasts. information from previous years was added and College of Arts & Humanities presenters were invited to add their presentations. History Department: Public History: On Sport and Office of Research and Commercialization Society - Submitted Dr. Crepeau’s On Sport and • Technology Transfer: Patents - Worked with Hal Society materials to . Materials came from STARS Mendelsohn, Missy Murphey, and John Miner his personal thumb drive, online discussion list, and (Technology Transfer office) to repurpose the his old floppy disks. Partnered with Richard Harrison information Technology Transfer currently tracks in for project communication, Sarah Norris for copyright a database for uploading to STARS. The 807 consideration, and David Benjamin for archives records were added with links out to patent implications. websites, Google Patent PDFs, and/or full-text Judaic Studies: Treasures in Time – Worked with Amy patents when available. Patent PDFs were retrieved Giroux (CHDR) and Dr. Ken Hanson to use to STARS from USPTO and Digital Initiatives performed OCR host Treasures in Time videos currently available on before adding them to STARS. Vimeo and YouTube. Created a community for Rosen College of Hospitality Management multiple series of videos (Ancient Israel, Judaism and Jesus, and The Holocaust Video Project), added HTML • Dick Pope Sr. Institute for Tourism Studies – pages with additional resources and information and Collection migrated from CONTENTdm to allow included his Twitter feed with the goal of increasing increased access and ease of uploading new items subscribers and driving traffic to the videos. MP4 by the institute. versions to make available for download via STARS. • Rosen Faculty Scholarship and Creative Works – Migrated the faculty bibliography from their Web page. At this time, this collection only contains the
UCF Libraries Annual Report 2015-2016 Page 72 Info Technology & Digital Initiatives (cont’d)
citation information about each item. Links or PDFs Sciences Commons: Life Sciences and Food for each article will be added later. Processing. • Rosen Student Scholarship and Creative Works Digital Preservation th • Upcoming conferences/events in STARS: 4 Coordinated Florida Digital Archive efforts for the International Conference on Events and Women's following digital collections: Hospitality Leadership Forum. • Harrison “Buzz” Price Veterans Oral Histories - We are using STARS as the • Central Florida Memory primary access point for the streamed content stored • Digital Open Stacks as unlisted videos on YouTube. The STARS record • Florida Historical Quarterly contains brief metadata, but is linked to the full • Retrospective Theses and Dissertations metadata record in CONTENTdm to retain the • enhanced search features for multiple custom fields. Special Collections Items of note: • UCF Community Veterans History Project (Veterans • STARS was featured in the IT&R newsletter. Oral Histories) • University Archives • Digital Commons/bepress took an interest in Dr. Cassanello's podcasts in STARS and featured them Digital Scholarship in a webinar about faculty projects. Notable accomplishments included: • Bobby Ciullo embedded the STARS readership map • Co-led the Open Access Week workgroup with Cindy on the library website. Dancel • Selected Works – Began rolling out the • Provided UCF editors with support for the Open SelectedWorks profiles service which allows faculty, Journal System hosted at FLVC staff, and students to create UCF branded digital Data Management: portfolios. • Collaborated with the Office of Research & • Digital Commons Network News - In March 2015, Commercialization to provide the researchers University of Central Florida was among the most assistance and workshop presentations with popular institutions in the Arts and Humanities understanding the requirements of the plans. Commons. Works from STARS ranked highly in 3 • Presented on the Libraries’ support for data out of 207 disciplines: Oral History, Public History, management at UCF’s Grants Day in October 2015. and Social History. For the Public History and Oral • Acted as the contact point for UCF’s information for History categories in the Digital Commons Network, the DMPTool at https://dmptool.org/ four images from the podcasts made the list of most • Provided online support via a campus guide on data popular articles/items for the month of March management plans at http://guides.ucf.edu/data. based on downloads. University of Central Florida
was among the most popular institutions in the Life
UCF Libraries Annual Report 2015-2016 Page 73 Info Technology & Digital Initiatives (cont’d)
Open Access Week: • FX_RI_employee = another way to capture faculty and • Co-led the Open Access (OA) Week planning staff workgroup. • FX_RI_J_Schol = j scholars The 2015 OA Week festivities consisted of a Carnival • FX_RI_Life _Students = all current life students of Open Access to celebrate the world of Open Access knowledge. A Carnival of Open Access was Technical Support held in October to share OA information via a variety The tech team continued to support the computing of booths: needs of staff, students, and faculty who use the Libraries’ 656 desktops, 293 mobile devices, 43 • Fortune teller - 120 participants printers, and assorted scanners. • One fish, two fish, green fish, gold fish game – 264 Completed implementation of technology fee-funded participants project, CMC – A Library, Learning Lab, and • Open Sesame! game - 205 participants Production Center. • Open Access Cornhole game – 325 participants Completed implementation of technology fee-funded • Go OA! Photobooth – 96 participants project, Enhancing Study Rooms with Technology. • Information booth - 182 participants Began implementation of technology fee-funded Information about the event is available in STARS at project, A Digital Studio for the John C. Hitt Library. http://stars.library.ucf.edu/oaweek/2015/ Began implementation of technology fee-funded Open Journal System: project, Equipment Enhancement & Replacement. All Library meeting rooms were converted from a • Supported open access journal hosting via the legacy reservation system to Outlook Exchange. Florida Virtual Campus’ Florida Open Journals service. This service runs the Public Knowledge LibTech Desk Project’s Open Journal System to provide online journal publication and hosting services for Several staff training series offered: Florida’s State University Libraries. • Lync training • Skype for Business training for use with online- Information Technology enabled meetings • Outlook calendar training Infrastructure Created a new start page to assist students and LTAs Overhauled library file shares with assisting patrons • Temporarily shared files are now removed by https://ucflibraries.start.me/p/VRM7ke/libtech-desk PowerShell script after 180 days. Furniture was rearranged to allow for larger study groups. • Administrative files are consolidated under a new Jason Delaney was hired to replace Caitlin McMahon. share. Implemented new Pay-for-Print solution. • ITC was removed and PaperCut was installed for the Web Services & Design Fall 2015 Semester. Library Web SnipeIT was implemented for inventory control Worked with Rachel Mulvihill, Carrie Moran, and • All Library IT inventory being tagged and scanned Center for Distributed Learning (CDL) to remove the into SnipeIT. UCF header and our library header from LibGuides Increased security measures pages that are included on a page using iframes. Now • Implemented encryption for all SQL connections. those pages can be inserted into iframes with no • Implemented new SHA2 SSL certificates. headers. This prevents people in webcourses from Implemented a new Application server opening webcourses inside an iframe that is already • All new applications are built on this server. inside of webcourses. • Long-term replacement for outdated Library Integrated CMC and Rosen computer availabilities intranet server onto the website. EZproxy server Worked with Web Redesign and Policy Taskforce • Server upgraded to the latest version. License had (WRAPT) to create and finalize the new Web Working to be renewed and reviewed by UCF General Group (WWG) Admin and Style manuals for the Counsel. website. • Increased security on the Library EZProxy server by Launched new Job Application for student workers. limiting groups to UCF faculty and staff only. Also added functionality to show when and where jobs Current list of allowed roles: are available on the website. • CF_Staff = All active staff Worked with Strategy, Marketing, Communications & Admissions (SMCA) and Aaron Keyser to fix caching • CF_Active = student active in the past three semesters issue with the WordPress site and new content. We • CF_Current = all currently enrolled students added a new plug-in that clears the cache when new • CF_Faculty = all current faculty members content or updates are made in WordPress.
UCF Libraries Annual Report 2015-2016 Page 74 Info Technology & Digital Initiatives (cont’d)
Worked with WWG Database subgroup on a new Created new signs and templates for upcoming subjects tab box for new Databases page. construction in the library as a part of the 21st Worked with Matt DeSalvo to overhaul the My Account Century Library project. page on the website. Implemented a new layout and Worked with Scharf on furniture testing marketing page structure. campaign, and created and printed signs for the event. Created new website search using a custom Google Managed digital sign system and new sign requests. search. Created and printed several large posters used by Created Acquisitions 2.0 app to replace the previous librarians for presentations at different conferences app. Worked extensively with Ying Zhang to add new throughout the year. features and quality of life improvements over the old app. Changes in Staff Caitlin McMahon resigned and Jason Delaney Created new “Today’s Hours” sign for the front entrance sign. Converted from PHP to JavaScript so joined the IT&DI department as Sr. LTA for the sign no longer needs to be hosted online. LibTech desk. Bug fixes and improvements made for Financials 2.0, Acquisitions 2.0, Student Job App. Departmental Goals: 2015-2016 Added custom thumbnails for news/blog entries. Presented at and attended Designing 4 Digital Submit a technology fee proposal to fund a digital conference in Austin, Texas. studio near the LibTech desk. Awarded $76,994.54 Began work on designs and prototypes for Digital for the Technology Fee Project, “A Digital Studio for Projects 2.0 app. the John C. Hitt Library.” Prototype of the new Digital Requests form delivered Submit a technology fee proposal to fund expanding to Digital Initiatives for feedback. the equipment offerings for check out at the LibTech Worked with Raynette Kibbee and Tim Bottorff to desk and to replace old equipment. Awarded transition from intranet to Y: drive for all library $66,651.20 for the Technology Fee Project, “Equipment information, including repackaging historical content Enhancement & Replacement.” such as the unbound newsletter into an archive-ready Complete the migration of Intranet services to format. new platforms. Most services have been migrated. Migrated Veterans Oral History PURLs from Work is ongoing to move the ones remaining. CONTENTdm to . STARS Continue participation in efforts to define and Completed prototype of replacement PURLs system for implement policies for website editing and Digital Projects. support. The newly reorganized Web Working Group Created XML Generator for Honors ETD cataloging. began in January 2016 under the direction of a Created Prototype of Digital Projects 2.0. Steering Committee and working with the design and Compiled Broken Links Reports for Web Working administrative manuals put together by WRAPT. Group quarterly meetings. During this first year, additional tweaks will be Created Prototype of apps.library landing page. applied to the new policies to assure efficient editing Created Technology Lending custom post type and and support. custom taxonomies. Implement and promote STARS, the digital New Website quality of life improvements: institutional repository for UCF, collaborating with • Sortable tables library colleagues for faculty outreach. First year of • Grid and List view for custom posts like staff Technology Fee project completed. Marketing and directory and Tech Lending outreach underway. See above STARS section for • Sticky sidebars on long pages details. • Image rotators to cycle images in one spot on the Investigate grant opportunities that support page institutional repository (STARS) contributions based • Format adjustments for staff directory and on faculty partnerships or collaborations. Notification Computer Availability of QEP Enhancement Funded Award (Lee Dotson with Working with Meg Scharf on creating pages for our Richard Harrison) – “SelectedWorks for Undergraduate 21st Century Library project. These pages will show Students: Creating Professional and Scholarly Online designs for the project as well as keep track of posts Identities and Portfolio” – SelectedWorks is part of the made to our blog. three-year technology-fee-funded digital institutional Worked with Keyser on the initial design stages for a repository STARS, the Showcase of Text, Archives, Group Policy knowledge base application for all UCF Research & Scholarship. It can be used by any student campus system administrators. in any discipline to tell the story of their education and Provided Keyser with risk assessment and final sign- experiences to potential employers or prospective off on security updates for PHP, which undergirds key universities. This project will provide funding for internal Web systems. staffing and outreach to assist students with creating Digital Signs and Posters and populating online profiles using SelectedWorks. Updated visual aesthetics of the elevator signs to Staffing will include an OPS adjunct librarian and a match the current design of our website.
UCF Libraries Annual Report 2015-2016 Page 75 Info Technology & Digital Initiatives (cont’d)
student assistant to provide consultations and group training sessions for creating and maintaining Performance Enhancement SelectedWorks profiles. The project will also assist in Recommendations the creation of how-to handouts and on-demand tutorials to support student use of SelectedWorks. The Continuing challenges include funding for staff and for Enhancement Awards funds one year’s work for equipment. Building STARS requires the efforts of Digital $3,500. Initiatives, subject librarians, Scholarly Communications, Implement an inventory system for all equipment not and Cataloging Services under the direction of Lee Dotson, covered by the campus inventory policy. Completed. Digital Initiatives Librarian. With one adjunct librarian Complete the installation of equipment in the study and one Federal Work Study student, Dotson oversees the rooms, a project funded by technology fee. Completed. growth and function of STARS, working with the Complete the installation of equipment in the CMC, a project funded by technology fee. Completed. aforementioned departments, bepress (which produces Digital Commons, the platform), faculty, staff, and Examine existing services across the unit. Evaluate STARS their effectiveness, develop a plan for expanding and students interested in contributing to STARS. Digital redefining responsibilities, and cross-train staff to Services staff have been enlisted to load materials but ensure the availability of support in times of another adjunct librarian for liaison work with emergency. The establishment of UCFIT and its future contributors would help with initial contact, follow-up, and absorption of most of the Libraries’ IT staff has frozen assistance with being set up in STARS. this effort. Lack of funding for staff PCs over the last couple of years has eliminated the phased replacement structure for Departmental Goals: 2016/2017 staff equipment. All staff PCs are now out of warranty and some are beginning to fail. Every task in the library Migrate from the Ex Libris Aleph ILS to the Innovative requires a PC with sufficient power to perform the duties Interfaces Sierra ILS system along with the 39 other required in each department. That is becoming colleges and universities in Florida. increasingly difficult. A budget for IT equipment is Implement the interfaces between Sierra, the new needed to ensure that the computing needs of staff are ARC, and campus network that will make the ARC met. operational. Continue to build STARS, working with librarians, Advancement Toward the President’s faculty, staff, and students to increase its size, Five Goals advertise its use, and demonstrate its value to the UCF community. Continue participation on committees and in activities Be America’s leading partnership university related to the development of research computing, Partnering with more colleges and departments data storage, date curation, and repository services on than ever before due to STARS. campus. The collaboration with the Regional Initiative for Explore developing technologies, consult with Collecting the History Experiences and Stories appropriate faculty and staff on their interests and (RICHES) of Central Florida program continues. needs, and visit sites using new innovations; consider Partnerships with new participants in Central opportunities afforded by building expansion and Florida Memory (CFM): St. Luke’s Lutheran renovation. Church and Orlando Health continue. Develop a technology fee proposal for equipment to Information Technology & Digital Initiatives expand the digital media/visualization space in the continues to participate in partnerships with LibTech Desk area. the other state university libraries to maintain th Develop a technology fee proposal for PCs for the 5 PALMM (Publication of Archival Library & floor renovation project. Museum Materials) and the Florida Heritage Pursue partnerships with other campus IT units on Collection; with the Orange County Library projects of mutual interest that might include shared System, Orange County Regional History software licensing, hardware purchases, and service Center, Rollins College, and the Museum of collaboration. The move to UCF IT may provide a Seminole County History, Bethune-Cookman natural migration to campuswide collaboration on University, and Stetson University on Central technology development and services. Florida Memory; and the Digital Library of the Caribbean (dLOC) with state university and Caribbean university participants.
UCF Libraries Annual Report 2015-2016 Page 76 Info Technology & Digital Initiatives (cont’d)
Information Technology & Digital Initiatives Table 1 Digital Services Statistics: Three-Year Summary 2015-2016 2014-2015 2013-2014 Project Images Created Administration 1,082 Berman Negatives and Contact Sheets 85 African American Legacy: The Carol Mundy Collection - 4 - Bob Kealing Collection - - - Central Florida Future 9,153 6,518 3,585 Central Florida Memory 14,928 896 479 Commencement 61 51 - Dick Pope Sr. Institute for Tourism Studies - - 654 Digital Library of the Caribbean(dLOC) 12 76 - FDA Only 1,506 7 - Harrison Price Papers 105 7 550 Honors Theses 543 146 158 Polasek Collection 55 Retrospective Theses & Dissertations 8,666 8,817 27,099 Special Collections 29 566 536 STARS 156 UCF Arboretum Collection 47 The UCF Report 4,192 University Archives 16 3,423 5,997 Project Audio/Video H. Trevor Colbourn Oral History Collection 127 110 - UCF Catalogs 14 UCF Community Veterans History Project 190 293 57 Total Audio/Video 331 403 57 Total Images 40,636 20,436 38,900 Total Digital 40,967 20,839 38,957
Information Technology & Digital Initiatives Table 2 STARS Statistics Information Technology & Digital Initiatives Table 3 2015-2016 Printer 2015/16 Florida Digital Archive Statistics (2015-2016)
Works posted 20,162 No. of No. of Project Size Metadata Page Hits 20,661 pkgs files Total downloads 82,347 Harrison “Buzz” Price 2 85 3.91 GB Top 10 collections by download: ETDs 33,227 Central Florida Memory 1,476 13,895 1.06 TB Honors in the Major, 1990-2015 13,187 Digital Open Stacks 172 2,158 46.05 GB Libraries' Documents 8,557 University Archives RTDs 4,601 1,631 23,438 1.64 TB Retrospective Theses & University Photograph Collection 2,984 87 7,905 490.01 GB History of Central Florida Podcast: Museum Images 2,931 Dissertations Journal of Health Occupations Education 2,412 Special Collections 90 572 40.54 GB UCF Catalogs 1,891 Veterans Oral Histories 95 285 44.23 GB Central Florida Future 1,596 Women - African American Legacy 904
UCF Libraries Annual Report 2015-2016 Page 77 Info Technology & Digital Initiatives (cont’d)
Information Technology & Digital Initiatives Information Technology & Digital Initiatives Table 5 Table 4 Logon Statistics Network Printing Statistics (No. of Page): Three-Year Two-Year Summary Summary 2015-2016 2014-2015 Printer 2015/16 2014/15 2013/14 Total Logons 396,259 338,368
2nd Floor Main - BW1 37,388 25,495 28,043 Average per day 1,390 1,187 2nd Floor Main - BW2 26,902 42,555 43,152 Average time logged in 84 96 2nd Floor Main - BW3 207,324 126,618 132,030 (minutes) 2nd Floor Main - BW4 117,768 172,325 190,250
3rd Floor Main - BW5 51,056 31,143 23,212
Lobby 97,329 76,420 70,040 Main (Color) 25,311 23,122 10,958 CMC (BW) 81,888 83,623 86,096 CMC (Color) 8,125 7,420 4,945 Rosen 1 67,958 44,309 45,604 Rosen 2 8,261* 39,356 39,625
Total 729,310 672,386 673,955
Recognizing Years of Services - Director of Libraries Barry Baker at the 2015 Annual UCF Libraries Award with… Assistant Director, Information Technology &
Digital Initiatives Selma Jaskowski (20 years)
Computer Support Analyst Davina Hovanec (15 years)
Information Technology & Digital Initiatives Information Technology & Digital Initiatives Chart 1 Chart 2 Total Patrons Served at LibTech Desk LibTech Year-to-Year Comparison 2015-2016
Summer (through 06/30) 45,000 10,114 38,188 13% 40,000 35,000 31,675 30,000 27,292 Spring 25,000 Intersession 20,000 268 Fall 15,000 11,249 10,114 0% 38,188 10,000 5,935 48% Spring 5,000 268 303 31,675 0 39% Fall Spring Spring Summer Intersession (through 2015-2016 2014-2015 06/30)
UCF Libraries Annual Report 2015-2016 Page 78 Info Technology & Digital Initiatives (cont’d)
Lee Dotson, Digital Services Librarian, discussing the Research Lifecycle at UCF at THATCamp (The Humanities and Technology Camp), February 2016, John C. Hitt Library. THATCamp is an informal and free unconference where digital projects, learn skills, and brainstorm Digital Humanities can be discussed initiatives.
Information Technology & Digital Initiatives Table 6 Technical Support Statistics (Main, CMC, Rosen) Three-Year Summary 2015/16 2014/15 2013/14 Work Orders Logged* 1,889 1,917 1,910 Completed (by techs) 866 1,032 893 PCs 656 559 592 Public 435 399 402 Main 325 293 299 CMC 28 28 26 Rosen 40 36 36 Classrooms 42 42 41 Service 55 Staff 166 160 190 Laptops 167 161 37 Public 143 137 15 Staff 24 24 22 Printers 43 46 48 Public 12 12 11 Staff 31 34 37 Tablets 126 111 124 Public iPad 103 93 109 Staff Tablets 23 18 15 Servers Windows 11 11 11 Virtual 10 10 10 Physical 1 1 1
UCF Libraries Annual Report 2015-2016 Page 79 Info Technology & Digital Initiatives (cont’d)
Information Technology & Digital Initiatives Table 7 Statistics for Libraries’ Website (using Google Analytics) 2015-2016 2014-2015 2013-2014 Total Page Views 2,347,620 3,460,714 4,390,796 Average Page Views per Visit 1.52 2 2 Visitors 1,495,240 2,698,135 2,013,722 Unique IPs 738,611 926,041 1,439,786 Mobile Devices 145,583 144,589 81,923 Tablets 28,567 41,473 32,718 Visits from Social Referrers (Facebook, Blogger, Reddit, etc.) 2,619 1,665 1,701 Visits from Organic Search (Google, Bing, Yahoo, etc.) 559,399 659,029 -- Searches QuickSearch 351,305 -- -- Article 50,268 -- -- Catalog 48,407 -- -- Video 4.562 -- -- Website 12,301 -- --
Stats for CFM Total Page Views 27,563 33,613 62,594 Average Page Views per visit 2.6 3 4 Visitors 10,618 12,184 15,293 Unique IPs 8,433 9,817 10,986 Mobile Devices 1,592 1,665 1,495 Tablets 850 1,039 1,215 Visits from Social Referrers (Facebook, Blogger, Reddit, etc.) 84 126 570 Stats for Digital Collections Total Page Views 172,010 158,940 102,099 Average Page Views per visit 3.56 4 3.87 Visitors 48,282 40,320 26,387 Unique IPs 38,227 30,893 19,913 Mobile Devices 7,121 4,873 2,680 Tablets 2,488 2,102 1,462 Visits from Social Referrers (Facebook, Blogger, Reddit, etc.) 725 560 347 Stats for LibGuides Total Page Views 849,768 268,440 549,412 Average Page Views per visit 2.58 4 2.83 Visitors 328,758 76,026 194,399 Unique IPs 145,089 49,228 156,192 Mobile Devices 20,274 8,014 16,925 Tablets 8,124 4,211 9,294 Visits from Social Referrers (Facebook, Blogger, Reddit, etc.) 369 238 382
Stats for STARS Total Page Views 93,683 Average Page Views per visit 4.20 Visitors 22,290 Unique IPs 15,151 Mobile Devices 2,619 Tablets 820 Visits from Social Referrers (Facebook, Blogger, Reddit, etc.) 400
Selma K. Jaskowski Assistant Director, Information Technology & Digital Initiatives
UCF Libraries Annual Report 2015-2016 Page 80 Special Collections & University Archives
and advocacy for children and families in Florida. Highlights of the Year in Retrospect (Accession numbers: CFM2015_06 and CFM2016_03) Special Collections & University Archives collects and The Democratic Women’s Club of Florida, makes available primary resources and published Inc., a statewide group organized in 1956 to (printed) materials, most of which are unique, chiefly in encourage participation in local, state, and support of the teaching, research, and scholarly mission national politics, donated materials to the of University of Central Florida. Special Collections “Democratic Women’s Club of Florida, Inc. includes over 18,000 loose and bound prints of unique Collection, 1945-2015.” Included in the this and rare books ranging in date from thirteenth century fiscal year’s donations were scrapbooks, to the present and more than 70 manuscript collections photographs, convention programs, budget which contain original personal and organizational reports, newsletters, and regional reports papers, correspondence, family papers, maps, documenting their work on legislative advocacy, photographs, oral histories, ephemera, and artwork. training, and education throughout the state. Special Collections has five defined collecting areas: Several members of the organization visited African Americana, Book Arts & Typography, Caribbean Special Collections & University Archives to West Indies, Floridiana, and Travel & Tourism. In help process portions of their collection, addition to these five areas, Special Collections also providing much appreciated expertise about the acquires materials around several specific subjects organization and their work in Florida. including artist’s papers, botany, politics/political (Accession numbers: CFM2015_07 and papers, and the space program. University Archives is CFM2016_08) the official repository of materials documenting all aspects of life at the University of Central Florida. The Bromeliad Society International, a University Archives’ holdings includes over 1,000 linear worldwide organization dedicated to promoting feet of records consisting of university publications and and maintaining interest in research, records of university offices and organizations as well as development, and preservation of bromeliads, manuscript collections, audio/visual materials, donated 1.0 linear feet of material to the published materials and ephemera relating to the “Bromeliad Society International (BSI) Archive, history of the University of Central Florida. 1942-2012.” Additions to the collection include reports, newsletters, journals, manuscripts, During the 2015-2016 fiscal year, Special Collections & bromeliad cultivar registrations applications, University Archives worked on acquiring materials, photographs, bromeliad judges and exhibitor through both purchase and donation, enhancing and handbooks, and newspaper clippings. This augmenting our collecting and subject areas. fiscal year saw the donation of several unique artifacts from the organization including a Special Collections: Donations and Gifts tablecloth from one of the first meetings of the Several state and national organizations donated Society signed by meeting participants and materials to existing Special Collections manuscript copper printing plates. (Accession numbers: collections including: CFM2015_08 and CFM2016_06) The Children’s Home Society of Florida, a foster The UCF Community Veterans History and adoptive placement agency founded in 1902, Project, a joint project involving the UCF donated 7.75 linear feet of materials to the History Department, UCF Special Collections & “Children’s Home Society of Florida Collection, University Archives, and the Library of 1862-2012.” The donations included annual Congress, added 71 new oral histories to the reports, flyers, newspaper clippings, newsletters, collection, bringing the total number of oral photographs, monographs, and audio visual histories available to researchers to over 450 materials documenting the organization and its interviews. (Accession numbers: CFM2015_04 work in foster care, adoption services, counseling, and CFM2016_05)
Tablecloth embroidered with names from the “Bromeliad Society International (BSI) Archive, 1942-2012”
UCF Libraries Annual Report 2015-2016 Page 81 Special Collections & University Archives (cont’d)
The department also received donations from of film spliced onto 306 reels. The films showcase individuals in a variety of collecting areas and the rich history of Central Florida and Floridians. subject matter. There is also a small amount of manuscript materials about UCF’s Home Movie Day events. Several donors gave materials related to artist and writer Joy Postle who is best known in Florida for The films have been digitized and transferred to her depictions of Florida wildlife in her artwork. DVD. (Accession number: CFM2015_05) H. Douglas Wesson made several donations to the “Joy Postle Papers, 1910-2015” including newspaper and magazine articles about Postle; lithographs and paintings; flyers for her performance/educational work “Glamour Birds;” memorials; and poetry written by Postle. Additionally, Mr. Wesson generously donated a diary kept by Joy Postle in the 1930s, providing much needed documentation about her day-to-day life and work. (Accession numbers: CFM2015_09 and CFM2016_04)
8mm and Super 8 film cans, part of the “Home Movie Archive”
Grant Groves donated materials by and about artist, horticulturist, and bromeliad expert Mulford B. Foster, establishing the “Grant Groves Collection on Mulford B. Foster.” Included in the donation were numerous paintings, sketches, photographs, blue prints, and printed materials
Cover and pages from the dairy of artist Joy Postle, circa 1930s, from the “Joy Postle Papers, 1910-2015”
Pam Bennett donated a large painting done by Joy Postle for her father, Dr. Thomas Bennett. Dr. Bennett was Postle’s dentist in Orlando and helped in her recovery after she was severely injured in the fire that killed her husband. The work depicts the Arizona Sonoran Desert landscape. (Accession number: CFM2015_10) Robert Glasser donated a number of Walt Disney Company annual reports and Walt Disney Productions quarterly reports in the Fall 2015. Mr. Glasser’s donation helps to fill gaps in the department’s holdings of these Disney reports. Several new collections were also added to the department during this fiscal year including: The “Home Movie Archive,” donated by the University of Central Florida School of Visual Arts & Design, is a collection of home movies acquired between 2008 and 2013 in conjunction with UCF’s local Home Movie Day events. Home Movie Day is an annual, worldwide event celebrating amateur films and film making. The collection, which includes 8mm, Super 8 and Small painting by Mulford Foster from the 16mm gauge film, consists of footage from more “Grant Groves Collection on Mulford B. Foster” than 50 donors and has more than 900 segments
UCF Libraries Annual Report 2015-2016 Page 82 Special Collections & University Archives (cont’d)
related to Foster. Of note is a large, three-panel screen built and painted by Foster for the Latch String tea room, part of the Tropical Arts Nursery business he operated in Orlando, Florida. (Accession number: CFM2016_07)
Special Collections: Purchases Several new titles were added to the Book Arts & Typography Collection this past year. Of particular note was the acquisition of William Morris’ novel, The Wood Beyond the World, published in 1894 by Kelmscott Press. The book, the story of Golden Walter’s voyage through worlds inhabited by maidens, enchantresses, and mini-giants, is considered an early precursor to present-day fantasy literature, inspiring authors such as C.S. Lewis and J.R.R. Tolkien. The book itself shows the exquisite printing and book design of the The Wood Beyond the World, by William Morris, Kelmscott Press, a historical printing house in [Hammersmith: Kelmscott Press, 1894] England regarded as the one of the most influential fine presses. Kelmscott Press did not In January 2016, Tatana Kellner and Ann number their editions. Kalmbach from the Women’s Studio Workshop Also added was Stockholm Reflections by brought a selection of their books to the Leslie Gerry, a beautiful book about Stockholm, department. Carrie Moran, User Engagement Sweden. The book combines letterpress text Librarian, joined departmental staff looking at with giclée digital images, a striking the books available from the Workshop. We combination of traditional and modern printing acquired five new titles from Women’s Studio techniques. The zigzag construction allows the Workshop including: book to open flat so the images can be viewed across multiple pages. The Libraries’ copy is number 50 out of an edition of 95.
Stockholm Reflections, by Leslie Gerry, Bath, U.K.: The Old School Press, 2013
Two By Two: A Noah’s Ark includes engravings Orbital Debris Simulator by Heidi Neilson, by 49 members of the Society of Wood Engravers, about the “phenomena of ‘space junk,’ ” is published to mark the Millennium. The book printed in 3D utilizing both screen and consists of 22 sets of engravings, presented two- letterpress printing techniques. Ms. Neilson by-two, bound in two groupings with one set uses images of space toys and replicas of actual bound on the left and one set on the right. When spacecraft to represent the orbital debris now opened, four engravings (two sets of two) show found in space between the Earth and the and can be displayed in different combinations. Moon. The book includes anaglyph glasses with Additionally, two larger engravings fold out above which to view the 3D effect. The Libraries’ copy and below the individual leaves. The Libraries’ copy is number 103 out of an edition of 185. is number 24 out of an edition of 70.
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Orbital Debris Simulator, by Heidi Neilson, Rosendale, N.Y.: Women’s Studio Workshop, [2010]
Shared Memories, by Lori Spencer, is a Alphabet Tricks, by series of childhood memories of both Spencer Diane Jacobs, and her sister. Each double page spread is an [Portland, Oregon?]: event as remembered by each sister, written Scantron Press, 2000 on a square that pops out of the middle of the book, while additional information makes up the rest of the pages. The book is screen- printed and includes an image of the sisters revealed through the die cut, pop up page. Alphabet Tricks, by artist Diane Jacobs, is a The structure of the book reflects the powerful work exploring language and its relationship of the two sisters who “spring derogatory use in relation to women. The 1 from the same environment”0F0F0F0F0F0F0FP0F0F P but remember book, consisting of fifteen pockets sewn events differently. The Libraries’ copy is 51 together in an accordion structure, holds number out of an edition of 90. fifteen cards each with a letter of the alphabet
Shared Memories, by Lori Spencer, [Rosendale, N.Y.]: Women’s Studio Workshop, c. 1998
Atlas of Punctuation, also by Heidi Neilson, is a and a made up definition that bridges “the gap fun book that appropriates the punctuation from between the tame dictionary version of the 2 fourteen classic literary works. Neilson takes the word and the derogatory meaning.”1F1F1F1F1F1F1FP1F1F P The end-of-sentence punctuation from each book, Libraries’ copy is number 60 out of an edition keeping them in their original order, and of 120. consolidates it onto one page. The Libraries’ copy is number 33 out of an edition of 100.
1 Shared Memories (1998). Women’s Studio workshop website. 2 Alphabet Tricks (n.d.). Women’s Studio Workshop website. Retrieved August 15, 2016, from http://www.wsworkshop.org/?s=shared+memories Retrieved August 15, 2016, from http://www.wsworkshop.org/?s=alphabet+tricks
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From Vamp and Tramp Booksellers, the department acquired several books for the Book Arts & Typography Collection. Maneater, by Hannah Batsel, tells the story of a family’s greed and colonialist past across several generations. Comprised of four hand- printed artist books, the books nest within each other like a set of Russian nesting dolls. As the story unfolds and a new character is introduced, a new book begins telling that character’s story. The books can be read as one story or as four separate stories. The Libraries’ copy is number 26 of Maneater, by Hannah Batsel, an edition of 50. Chicago, Illinois: Spudnik Press, 2015
In the Event of Moon Disaster, by Milwaukee artist Melissa Wagner-Lawler and New York We also acquired several titles from Scripps writer William Safire, combines portions of a College Press this past year, two of which were speech written by Safire for President Richard created by students at Scripps College. Nixon to give if the Apollo 11 mission failed with maps from lunar landing sites and night Flecks of Light was written and produced by sky star patterns from July 1969. The subject students in the college’s Typography and Book also relates to the University of Central Arts Program. Based on research into the Florida’s ties with the space program. Wagner- process and history of medieval color pigments Lawler uses screen-printing, letterpress, and and inspiration from origami-folded book laser cutting in this double-sided accordion structures, this work explores the difficulties of book. The Libraries’ copy is number 13 of a color printing by letterpress. The Libraries’ very limited edition of 20. copy is number 52 of an edition of 92.
In the Event of Moon Disaster, by Melissa Wagner-Lawler and William Safire, [Milwaukee, Wisconsin: Melissa Wagner-Lawler, 2014]
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Amongst the Shelves examines the idea of the book as an icon by looking at significant developments in the history of printing. The work, housed in a bamboo box, is composed of nine small books printed on either Somerset Satin or Rives Heavyweight paper and bound either with book cloth, leather, or paper. The Libraries’ copy is number 42 in an edition of 105.
, by Kitty Maryatt and Scripps College Press, [Claremont, Calif.]: Amongst the Shelves Scripps College Press, 2016
A third volume, Sixty Over Thirty, 1986- entries from UCF students. The winning entry, 2016, documents the college’s program of Stitched, by Nikki Navaille, was chosen by Miriam creating collaborative student books over the Schaer, Lecturer at Columbia College Chicago, and past thirty years. This beautifully illustrated David Benjamin, Head of UCF Libraries Special book tells the story of the press and includes Collections & University Archives. Ms. Navaille’s book information about each of the sixty books is made of patterns pieces, fabric, thread, and sewing published since 1986. notions from sewing projects throughout her life. Even Special Collections & University Archives again the text was sewn. From the artist’s statement, “I’ve sponsored the UCF Student Book Arts been sewing for about as long as I can remember. My Competition with the winner receiving a cash prize mom taught me to sew, and her mom before her. I was and their work added to the department’s Book Arts inspired by the act of sewing books together, and & Typography Collection. This year’s competition connected it to my own experiences with sewing clothing included fourteen and costumes.” The Libraries’ copy is a unique edition.
Stitched, by Nikki Navaille, [Orlando, Florida]: Nikki Navaille, 2015
UCF Libraries Annual Report 2015-2016 Page 86 Special Collections & University Archives
We added several new titles to the Caribbean West 1895. Florida towns described in this Indies Collection. publication include Oakland, Altamonte, Forest City, Toronto, Lakeville, Clarkona, Millers, Report on the Census of Cuba, 1899, Crown Point, Monroe, Sylvan Lake, Paola, Island published by the United States War Department Lake, Glen Ethel, and Longwood Junction. Cuban Census Office, Washington, 1900.
Colonial Office Report on the Cayman Islands (Dependency of Jamaica) for the years 1953 & 1954, published by Her Majesty’s Stationery Office, London, 1955.
East Coast of Florida: General Information, promotional brochure, Florida East Coast Railway, 1923
Sandy Dann’s Oldlando: The Legacies of the Dann and Lawson Families as Early Settlers of Orlando and Central Florida, by Casey Tennyson Swann (Contributor), are the stories recalled by Dr. Carl “Sandy” Dann, Orlando Sharp Objects Can Stab You, Kelly Turner Evans, native, of his family and the history of Orlando [Orlando, Florida]: Kelly Turner Evans, 2015 and Florida.
These Are the Virgin Islands, by Hamilton Cochran, published by Prentice-Hall, Inc., New York, 1937.
Falmouth, Jamaica: Architecture as History, edited Louis P. Nelson and Edward A Chappell with Brian L. Cofrancesco, and Emilie Johnson, documenting the architectural history of the port town Falmouth on Jamaica’s north coast. This past year saw the addition of several items to the Floridiana Collection.
East Coast of Florida: General Information, published in 1923 by the Florida East Coast Railway, is a promotional brochure covering the Falmouth, Jamaica: Architecture As History, Louise P. east coast of Florida with suggestions of places Nelson, Edward A Chappell, Brian L Confrancesco, and Emilie Johnson, Kingston, Jamaica: University of West to visit, eat, and stay. The brochure was Indies Press, 2014 intended to promote the Florida East Coast Railway Corporation and the Flagler system of the Florida East Coast Hotel System. Also acquired was Glenn M. Stein’s Discovering the North-West Passage: The Four-Year Artic Odyssey of “Lake Apopka Line” is a small, multi-panel H.M.S. Investigator and the McClure Expedition. train schedule and information brochure for the Stein, a Florida native whose editorial cartoon collection Orange Belt Railway Company which includes was already a part of Special Collection & University descriptions of towns along the railroad’s route. Archives, put down his pen and brush in 2006 to focus The Orange Belt Railway was a three-foot narrow on maritime research and writing about the Artic and gauge railroad, established in 1885 by Peter Antarctica. Demens, running from Sanford to St. Petersburg in Florida. Designed to carry citrus, produce, and passengers, the railroad only lasted until
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Two other UCF alumni, Richard Belcher and University Archives: Donations and Gifts Richard Eberle, also donated materials about the On June 12, 2016, tragedy struck Orlando, Florida, Theater Department. Included in these materials are when a gunman opened fire inside Pulse nightclub posters, flyers, photographs, slides, design drawings, killing 49 people and wounding 53 others. In the days and newspaper clippings for and about theater following the tragedy, memorials and remembrances productions produced on campus. appeared at the UCF Student Union and vigils were Additional gifts to University Archives this past held throughout the week to remember the victims. fiscal year include a UCF Knight costume, the Special Collections & University Archives’ staff has donation of which was facilitated by the University undertaken the responsibility of documenting the of Central Florida Foundation, Inc.; much sought memorials and events from the UCF campus. after Knightro bobbleheads donated by the UCF Departmental staff carefully removed the written Athletics Department and UCF Libraries Director remembrances from three white boards in the Union, Barry Baker; and several Spirit Splash Ducks interleaving them between sheets of acid-free paper, adding to the department’s growing collection of while items placed on the floor of the Union atrium, rubber ducks commemorating the annual UCF including stuffed animals, bracelets, cards, and other Homecoming celebration Spirit Splash. artifacts, were gathered and carefully housed in archival boxes. Archivists also reached out to participants of the June 14, 2016, UCF Candlelight Vigil for transcripts of each speaker’s comments. The materials gathered by staff, both physical and digital, will be part of a University Archives collection documenting how UCF students, faculty, and staff reacted to and remembered this event.
2015 Spirit Splash Rubber Ducks
Memorials for Pulse victims from the UCF Student Union
UCF alumnus Michael Berman donated a collection Helmet from Knight’s Costume of negatives and contact sheets he made while Knightro Bobblehead attending the university. Mr. Berman, who was involved with the Theater Department, not only University Archives: Records Transfers photographed theater department productions and Documenting the history of UCF and acquiring events, but also documented everyday life on the UCF official university records is an important part of campus. His photographs provide rich visual Special Collections & University Archives’ mission. documentation of the University as it was developing Over the past year, staff worked with a number of during the 1970s. University offices, departments, and student organizations acquiring additional materials for records series already housed in University
President Richard Nixon at FTU (UCF) Commencement, 1973. Photo by Michael Berman.
UCF Theater Department Production, cast of Beaux Stratagem. Photo by Michael Berman.
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Archives. Additions were acquired from the Office “Joy Postle: Inspired by Nature,” November of the President; News & Information; the 1 – 30, 2015. This exhibit, one of two mounted Arboretum; Office of Fraternity and Sorority Life; this fiscal year about Joy Postle, celebrated the School of Nursing; Alumni Association; Campus life and works of this unique artist. Postle, Advisory Board; UCF Women’s Club; Athletics; known for her depiction of Florida wildlife, Women’s Studies Department; Office of Diversity worked in numerous media including oils, Initiatives; Constituent Relations; Office of Student watercolors, pencil, pen and ink, and various Involvement; Office of Technology Transfer; and printing processes. This exhibit highlighted Housing and Residence Life. Postle’s larger works, mostly oils and Staff members also reached out to and acquired watercolors, as well as books she published, materials from departments and faculty whose poetry she wrote, and her work educating the records are new to University Archives. New records public on Florida wildlife and conservation. were acquired from the Nicholson School of The exhibit was co-curated by Nadeen Kiwan, Communications; University Audit; Community Archives Assistant, and David Benjamin, Relations; Center for Distributed Learning; History Department Head, with guest curator Denise Department; and Sociology Department; and from Hall, a Special Collections & University Professor James Wright (Sociology); and Professor Archives donor and expert on Joy Postle. Ayako Yonetni (Music). “UCF Student Book Arts Competition,” Outreach February 1 – April 8, 2016. This exhibit showcased the entries in Special Collections & Exhibits University Archives’ annual UCF Student Book Special Collections & University Archives staff Arts Competition. Featured were all the entries members curated seven exhibits this past year in this year’s competition as well as past winners. in both the department’s exhibit space and the Curated by Chris Saclolo, Conservator. Libraries main exhibit area. “Joy Postle: Artist Without Limits,” April 11 – June 10, 2016. This second exhibit on artist “Book Conservation of the William L. Bryant Joy Postle took a broader look at the artist’s West Indies Collection,” July 6 – September various creative outlets documenting her talent 30, 2015, looked at conservation work for capturing the world around her through a performed on rare books in the Bryant West multitude of mediums including pencil, pen and Indies Collection. Utilizing books from the ink, watercolor, and several printing processes. collection and photographic documentation of In addition to fine art, Postle was a published conservation processes, the exhibit highlighted poet and author and the exhibit highlighted the meticulous craft of conservation done by the some of her poetry, which she also illustrated, department’s conservator. Curated by Chris as well as her unpublished manuscript for the Saclolo, Conservator. book “Glamour Birds.” Co-curated by Nadeen Kiwan, Archives Assistant, and David “UCF Through the Decades,” October 1, Benjamin, Department Head. 2015 – January 29, 2016, included memorabilia, photographs, and publications documenting UCF’s expansion from its beginnings as Florida Technical University to its current status as one of the nation’s leading metropolitan research universities. The exhibition highlighted University “firsts,” various departments, faculty, staff, and student contributions, and looked at where the University is headed in the near future. Curated by Mary Rubin, Senior Archivist for University Archives
.
“Joy Postle: Inspired by Nature” exhibit
UCF Libraries Annual Report 2015-2016 Page 89 Special Collections & University Archives (cont’d)
“Kennedy Space Center: Through the Years This image, which was shared by the official of Space Exploration,” June 13 – September UCF Facebook page, reached over 9,600 people. 2, 2016. This exhibit of materials featured items from the NASA Photograph Collection, NASA Ephemera Collection, Wagar Space Collection, Scott H. Simpkinson Papers, and University Archives. The exhibit emphasized the importance of learning from the past and documented the local history of the space agency and Kennedy Space Center and their missions from the 1950s to present day. Co-curated by Burak Ogreten, Senior Archivist for Special Collections and Mary Rubin, Senior Archivist for University Archives. “The Art of Collecting: Artwork from UCF Libraries Special Collections & University Archives,” June 17 – July 29, 2016, showcased paintings, carvings, renderings, drawings, artists’ books, and three- dimensional objects from the department’s print, manuscript, and archival holdings. The Commencement ceremony, exhibit highlighted works from several June 13, 1980 collecting areas including the Anne Marie Allison Latin American Art Collection, the Several notable social media accounts that Bryant West Indies Collection, and the Books engaged with our accounts this past year Arts and Typography Collection. Co-curated include the Miss America Organization, Reading by David Benjamin, Department Head, Chris Saclolo, Conservator, and Nadeen Kiwan, Archives Assistant. Social Media Angie Villafane, Sr. LTA in Cataloging, has been volunteering in the department this past year helping Mary Rubin and Chris Saclolo with the department’s social media accounts. Over the past year, they have added news and events to Facebook including regular posts about the Artists Books & Typography Collection and images and fun facts for Throw Back Thursdays from University Archives. They also posted to the department’s Twitter account and established a departmental presence on Tumblr. The most popular Facebook post this past year was a 1980 photograph of two students in their caps and gowns at graduation. Judith Ford, Miss America 1969, visiting FTU (UCF)
“The Art of Collecting: Artwork from UCF Libraries Special Collections & University Archives,” June 17 – July 29, 2016
UCF Libraries Annual Report 2015-2016 Page 90 Special Collections & University Archives (cont’d)
Rainbow, and Orlando veteran news anchor and UCF alum Bob Opsahl, who retweeted a photo Report on Departmental Goals: 2015-2016 from his early days at UCF. Continue to strengthen collections through new acquisitions and gifts to build high-quality, in- depth collections as per our collection
development policy. AccomplishedU and ongoing.U Acquired new print materials for the Book Arts & Typography, Floridiana, and the Caribbean West Indies collecting areas. Acquired new manuscript collections for the Botany and Floridiana collecting areas. Acquired a moving image collection documenting Florida and Floridians. Acquired and added new materials to existing manuscript collections from statewide and national organizations.
Bob Opsahl [right] and Dr. Mike Meeske speaking to UCF Students, c. 1984
The most liked Instagram photograph from this st past year was an image of students on the 1P P floor of the library in the 1970s.
Volunteers Special Collections & University Archives is fortunate to have a number of volunteers helping with projects in the department. Joe Bizon, Kristen Fortenberry, Megan Humphries, Angie Villafane, John Settle, and Kelly Young worked on a variety of projects including unbinding periodicals for digitization, selecting materials and uploading to social media, artwork condition reporting, and collection processing.
Changes in Staffing Library 1st floor, 1970 In late September, I started as Head of Special Collections & University Archives. While it has now been almost a year, there is still much to learn about Provide access to print collections, manuscripts, the amazing collections housed in the department. and University Archives by creating item and I want to thank Rebecca Hammond, Burak Ogreten, collection level bibliographic records; imple- Mary Rubin, and Chris Saclolo not only for helping menting EAD for finding-aids; eliminating me this past year (and I am sure for years to come!) backlog; and immediately cataloging/processing
getting to know the ins and outs of the department, new acquisitions and gifts. AccomplishedU and the Libraries, and UCF but also for doing such a ongoing: great job keeping the department running in the absence of a department head. Processed 45.6 linear feet of manuscript material from the backlog providing better access to Nadeen Kiwan [OPS], a library school graduate materials for both in-house and off-site patrons. student who joined the department in 2014 to Divided departmental vertical files into two work on the Joy Postle Papers, left in June. We collections: “University of Central Florida Special also said goodbye and good luck to work study students Alisa Zhang and Brianna Ordenes Collections Vertical Files, 1872-2016” and upon their graduation from UCF and Braneisha “University Archives Vertical Files.” Rehoused Smith on her acceptance into nursing school. collections and created finding aids facilitating Congratulations to our awesome students! access to their contents. Accessioned and processed 51.5 linear feet of new manuscript collections, providing access to materials insuring immediate access.
UCF Libraries Annual Report 2015-2016 Page 91 Special Collections & University Archives (cont’d)
Accessioned 67.75 linear feet of University Participated in the film screening event “Wonder records. Woman! The Untold Story of American Partnered with Cataloging Services to barcode Superheroines” sponsored by the UCF Libraries 1,760 items in the UCF Thesis and Dissertation and the UCF Women’s and Gender Studies Collection in preparation for storage in the Department celebrating Women’s History Month. Libraries’ Automated Retrieval Center (ARC). Loaned materials from the “Albin Polasek Collection” to the Orange County Regional History Broaden access to print collections, manuscript Center for their exhibit “Art Legends – Albin collections, and University archives by building Polasek.“ digital collections; initiating, developing, and Wrote posts for the Libraries’ blog and digital implementing a number of projects to enhance signage as well as producing content for the Internet access to department’s resources; newsletter . adopting new innovative services to advance Selected images and facilitated digitization of public services both on-site and off-site; and “Snowy Egret” by Florida artist John Costin for creating virtual exhibits. AccomplishedU and ongoingU: the cover of the May 2016 issue of the College and Added additional issues of the student newspaper Research Libraries Newsletter. The Central Florida Future, volumes 22 – 30, to Participated in the Libraries Information Exchange. our digitized collections. Collect and ensure longevity of University Added all 22 volumes of the UCF Report to our Records by initiating contacts and working with digitized collections. University offices and student Added Pegasus Yearbooks into STARS, the organizations. AccomplishedU and ongoing: Libraries’ digital repository. Added Research Activities and Annual Reports Presented at UCF Human Resources liaisons into STARS, the Libraries’ digital repository. group about University Archives and the importance of collecting and keeping vital Added Self-Studies into STARS, the Libraries’ university records that help tell the history of digital repository. UCF. Added the UCF Catalog into STARS, the Accessioned 11 new collections into the Libraries’ digital repository. department. Added digitized images from the “University Loaned materials for and spoke with alumni at a Photograph Collection” into STARS, the UCF School of Nursing reunion. Libraries’ digital repository. Worked with UCF Theater Department alumni on Facilitated the ingestion of the Libraries’ annual a reunion event digitizing photographs of theater reports into STARS, the Libraries’ digital productions, cast, and crew. repository. Continue identifying new potential library Facilitated the addition of UCF Community donors, as well as cultivating and stewarding Veterans History Project oral histories to UCF current donors. AccomplishedU and ongoing: Digital Collections Veterans History website. Collaborated with several donors on an exhibit Develop and implement strategies for public documenting artist Joy Postle and her work. service outreach cultivation through exhibits, Contacted existing donors, updating them on partnerships, and public relations. Accomplished:U work being done on their collections. Taught 21 classes attended by 374 students Explore opportunities to partner and collaborate across a variety of disciplines. with university units and external organizations Curated and installed seven exhibitions to further Libraries’ and university’s highlighting departmental collections and goals. UAccomplished and ongoing: materials. Produced new brochure “Artist Joy Postle: Partnered with the UCF History Department on Inspired by Nature” promoting the “Joy Postle the UCF Community Veterans History Project Papers.” facilitating the cataloging of veteran’s oral Organized and sponsored the 2015 UCF Student histories into the Libraries online catalog and Book Arts Competition. contributing materials to the Veterans History Contributed news items and photographs Project at the Library of Congress. promoting departmental events and resources in Worked with staff members from several UCF various campus newsletters, digital signs, and campus departments and colleges looking at the publications. feasibility of doing a campuswide oral history Published an article about the history of the project. University of Central Florida in Reflections of Participated in campuswide committee about Central Florida, the quarterly magazine of the public art on the UCF campus. Historical Society of Central Florida.
UCF Libraries Annual Report 2015-2016 Page 92 Special Collections & University Archives (cont’d)
resources seeking information and embarking Departmental Goals: 2016-2017 on research projects.
Worked with faculty who teach online courses Ongoing: to encourage students to use primary source Strengthen collections through new materials in their research. acquisitions and augmenting existing holdings. Organized, sponsored, and promoted the 2015 Broaden and enhance access to print UCF Student Book Arts Competition for student collections, manuscripts, and University produced artists’ books. Archives. Contributed resources and collection Broaden and enhance access to digital collections. descriptions/ finding aides to Libraries’ online resources encouraging and enabling online Partner/collaborate with university units and (remote) access to Special Collections & external organizations. University Archives’ collections and materials. Continue to increase public service outreach. Participated in university events promoting New: departmental holdings and encouraging use of Special Collections & University Archives in Explore new ways to engage the UCF community class assignments. with department holdings/resources. The Book Arts & Typography Collection was the st Plan for collections move in Phase 1 of 21P P most heavily used Special Collections collection Century Library project. with 661 items pulled for individual research Review policies and procedures for registering and class instruction. departmental patrons. University publications saw the greatest usage for University Archives’ materials, with a total of Performance Enhancement 417 items pulled for reference, research, and/or Recommendations digitization.
Special Collections & University Archives staff members Achieve international prominence in key have done a remarkable job keeping up with their work programs of graduate study and research as materials are added to the department. However, Provided research help with and facilitated efforts to collect vital and important university records are access to collections, both on- and off-site, for hindered by the vacant University Archivist position. graduate students working on a wide variety of Filling this position would enable staff to work with research projects. additional departments, colleges, faculty, and student organization gatherings materials for University Archives. Assisted 33 graduate students using our Electronic records also bring about challenges. As more collections researching various topics in a variety and more materials are either born digital or converted to of collecting areas including Floridiana, the analog (both before and after they are accessioned into Space Program, and African Americana as well the department), efforts to collect and preserve electronic as numerous University Archives collections. records requires additional resources in staffing and software to manage this material. Provide international focus to our curricula and research
Advancement Toward the President’s Facilitated the use of collections with Five Goals international focus including the Van Sickle Leftist Pamphlet Collection and the Caribbean West Indies Collection. Offer the best undergraduate education available in Florida Become more inclusive and diverse
Provided instruction, at the request of UCF Collected, preserved, and made available faculty, for 21 classes reaching a total of 374 records documenting UCF’s continuing students helping to integrate historical, rare, dedication to diversity, international curricula, and unique print, manuscript, and archival and research including materials from the resources into UCF classes. Office of Diversity Initiatives.
Assisted 686 undergraduate students using Special Collections & University Archives’
UCF Libraries Annual Report 2015-2016 Page 93 Special Collections & University Archives (cont’d)
School of Visual Arts and Design, and the Be Americ47T 47Ta’s leading partnership university Orange County Regional History Center. UCF Internal partnerships External Partnerships:
Partnered with several campus offices and Partnered with UCF History Department and departments looking at conducting oral Library of Congress Veterans’ History Project histories from UCF faculty, staff, students, to facilitate the sharing of oral histories for and alumni. Florida veterans both locally and nationally. Assisted with an NEH grant proposal for Loaned materials for exhibit at Orange cataloging news film that involves partnering County Regional History Center. with the UCF History Department, UCF
Special Collections & University Archives Chart 1 Patron Counts 10-Year Summary
No. of Classes Taught 38 40 30 21 19 18 17 20 13 8 8 10 5 4 0 Students Taught
600 537 500 344 374 400 266 300 194 159 190 200 110 81 58 100 0
Gate Count 2,197 2,160 1,964 2,100 1,859 1,854 1,664 1,749 1,425 1,562 1,435 1,400
700
0
UCF Libraries Annual Report 2015-2016 Page 94 Special Collections & University Archives (cont’d)
Special0B Collections & University Archives
Table1B 1
Volumes2B in the Catalog, Listed by Collections
2014/15 2015/16 2015/16 TOTAL Adds TOTAL
Manuscripts/cataloged 73 13 86 Reference Collection 171 1 172 General Collection + Oversize 17,985 696 18,681 University Archives – Print 10,291 172 10,463 University Archives – Records 66 2 68 TOTAL VOLUME 28,586 884 29,470
TOTAL CATALOGED MATERIALS 14/15 28,586 MATERIALS ADDED 869 MANUSCRIPTS ADDED 15 TOTAL CATALOGED MATERIALS 15/16 29,470
Special Collections & University Archives Chart 2 Conservation Statistics, FY 2015/2016
Total Conservation Work = 1,024
Clamshell boxes (custom enclosures) 378, 37% Mylar/Dust Jackets 540, 53% Repair/Rebinding
Paper mending
48, 5% 58, 5%
Halloween 2015: The Nightmare before Christmas: Sr. Archivist Mary Rubin with Halloween artistic director Alice Crist; and department head, David Benjamin
UCF Libraries Annual Report 2015-2016 Page 95 Special Collections & University Archives (cont’d)
Special Collections & University Archives Table 2 Special Collections 2015-2016 Processing Statistics
Total Collections = 1051.975 linear feet* (1046.825) Processed Collections = 869.325 Additions to collections processed in FY 2015/2016 = 109.5 Backlog collections processed in 2015/2016 = 56 linear feet Unprocessed Collections 175 linear feet
Note: The table below does not list all manuscript collections housed in Special Collections but only lists collections where the linear foot count of the collection has changed since the previous year. Processed Linear Feet Artist’s Papers Linear Feet +2.25 Joy Postle Papers, 1910-2015 8.25 2.75 Rose Feinman Papers, 1938-2002 2.75 2.00 Vincent J. Fonelli Collection, 1906-1985 2.00 +1.00 Zines Collection, 1996 – 2004 2.00
Botany +1.00 The Bromeliad Society International (BSI) Archive, 1942-2009 4.00 1.50 Paul O. Schallert Collection, 1935-1964 1.50
Florida History Collections +7.75 Children’s Home Society of Florida Collection, 1886-2000 61.75 1.00 Florida Maps Collection, 1837-2007 1.00 +.75 John L. Ducker Collection 6.25 2.75 League of Women Voters of Volusia County, 1958-2012 2.75 2.50 S. F. Travis Company Collection, 1921-1939 2.50 6.50 University of Central Florida Special Collections Vertical Files, 1872-2016 6.50 +1.00 UCF Community Veterans History Project, 2011-Present 5.25 4.50 Otto Frohlich Collection, 1897, 1956-1969 4.50 1.00 Volusia County Music Teachers Association, 1955-2015 1.00
Literary Collections 25.25 John W. Senders Working Collection, 1880-2014 25.25
Political Papers 2.25 Dr. A. Val Bradley, National Labor Relations Board Collection, 1950s-1980s 2.25 +16.00 Democratic Women's Club of Florida Inc. Collection, 1945-2015 27.50 +1.00 Archimedes L. A. Patti Research Papers, 1922-1993 20.25
Travel & Tourism 4.00 Disney World Land Purchase/RCID Collection, 1958-2009 4.00 +1.00 George and Anne Millay Collection, 1959-2006 21.25 +13.50 Harris Rosen Collection, 1896-Present (Note: Collection name changed) 28.75 +64.25 Harrison "Buzz" Price Papers, 1952-2006 (Series 1 through 8) 136.25
Unprocessed Collections UCF Home Movie Archives 22.00 Bromeliad Society International (BSI) Archive 2.00 Grant Groves Collection on Mulford B. Foster 2.50
*Not all holdings in linear footage count are listed here. Linear footage count only reflects manuscript collections.
UCF Libraries Annual Report 2015-2016 Page 96 Special Collections & University Archives (cont’d)
Special Collections & University Archives Table 3 UCF University Archives 2015-2016: Total 1,024.84 Linear Feet The formatting was reorganized in the 2014-2015 annual report to more accurately portray the processed and unprocessed portions of each collection. The formatting was reorganized again this year to reflect only the collections that changed since the previous year. Unprocessed additions to collections received this fiscal year are listed in parentheses, next to the total of unprocessed additions for each collection. Once publications are processed and catalogued they are no longer included in the linear footage of the collections. Total Collections = 1024.84 linear feet Processed Collections = 471.25 linear feet Unprocessed Collections (390.22) + Unprocessed Additions to Processed Collections (163.37) = 553.59 linear feet Accessions this Fiscal Year = 67.75 linear feet and 631.18 GB of Digital Materials Unprocessed Digital Collections = 3.17 TB Processed Unprocessed University Administration Office of the President, 1968-2008 81.75 7.50 (2.5)
Photographs, Audio, and Visual Materials Music Department Graduate Recital Collection, 2008-2014 1.00 0.00
University History News and Information Collection, 1968-2003 6.00 3.00 (3.00)
University Office Records Arboretum Scrapbook Collection, 1984-2011 3.00 0.50 (0.50) Fraternity & Sorority Lifestyle Collection, 1969-2008 3.00 0.00 (2.0) Department of Nursing Records, 1968-2006 1.50 2.75 (2.75) Political Science Department: Roger Handberg Papers, 1972-1999 NEW! 5.00 0.00 Student Development and Enrollment Services Records, 1968-2002 6.50 0.00 Village Center Activity Board: Michael Crumpton Records, 1974-1979 NEW! 1.00 0.00
University Organizations Records Alumni Association Records, 1964-2000 2.30 22.75 (14.25) Campus Advisory Board Collection, 1993-2006 0.20 1.50 (1.00) Retirement Association Collection, 1989-2004 1.00 0.00 University of Central Florida Women’s Club, 1968-2007 13.50 4.00 (0.50)
University Sports
Athletics Collection, 1968-2009 23.25 14.26 (0.50) Digital Material - Unprocessed Office of the President, Commencement 69.81 GB (69.81 GB) Office of the President, Hitt 6.04 GB (6.04 GB) Fraternity and Sorority Life 2.92 GB (2.92 GB) Office of Student Involvement, Knight Camp 3.46 GB (3.46 GB) Constitution Relations 95.30 GB (95.30 GB) Center for Distributed Learning 447.36 GB (447.36 GB) Alumni 5.92 GB (4.19 GB) Oral Interviews, Boyd Lindsley 685 MB (685 MB) School of Nursing 469 MB (469 MB) Community Relations 794 MB (794 MB) History Department 188 MB (188 MB) Women’s Club 40 MB (15.5 MB)
Unprocessed Records 50th Anniversary 42.50 Center for Distributed Learning 12.50 (12.50) Community Relations 1.00 (1.00) Office of Constituent Relations 10.50 (1.75) Office of Diversity Initiatives 3.25 (0.25) History Department 0.25 (0.25) Housing & Residence 9.00 (1.75) Nicholson School of Communication 0.50 (0.50) Sociology Department 0.25 (0.25) Office of Student Involvement 5.25 (1.25) Office of Technology Transfer 3.25 (2.00) Women’s Studies Department 4.00 (2.00) University Audit 2.50 (2.50) Professor James Wright 4.00 (4.00) Richard Belcher 1.00 (1.00) Michael Berman 3.75 (3.75) Richard Eberle 1.00 (1.00) Ayako Yonetani 4.00 (4.00) Pulse Remembrance 1.00 (1.00) David Benjamin Head, Special Collections & University Archives
UCF Libraries Annual Report 2015-2016 Page 97 Statistical Summary 2015-2016
VOLUMES HELD OWN 6/30/15 ADDED DELETED OWN 6/30/16 John C. Hitt Library 1,291,409 15,620 1,037 1,305,992 Eastern Florida (formerly Brevard) 21,031 106 39 21,098 Daytona 39,466 49 2,868 36,647 South Lake, Leesburg, Sumter 2,083 11 - 2,094 Universal Orlando Foundation Library at Rosen College 10,832 358 267 10,923 Curriculum Materials Center (CMC) 39,163 1,781 2,003 38,941 Orlando West, Osceola 982 29 - 1,011 Ocala 469 20 - 489 Sanford, Lake Mary, Altamonte 926 29 - 955 Offsite Storage 120,088 - - 120,088 Subtotal print volumes 1,526,449 18,003 6,214 1,538,238 Electronic books1 149,176 7,706 692 156,190
TOTAL 1,675,625 25,709 6,906 1,694,428 CATALOGED TITLES ALL LOCATIONS & FORMATS 1,640,291 38,155 6,996 1,671,450
MICROFORM UNITS Microfilm John C. Hitt Library 64,783 - 64,783 Microfiche - General John C. Hitt Library 1,240,349 - 1,240,349 FSEC 56,522 - - 56,522 Documents Microfiche (ASI, CFR, CIS, IIS, SRI) 1,019,082 7,550 - 1,026,632 Microfiche Government Documents 894,392 - - 894,392 U.S. Patents (Microfilm) 8,906 - - 8,906 TOTAL (print volumes plus e-books) 3,284,034 7,550 - 3,291,584 GOVERNMENT DOCUMENTS Print: U.S.Government 305,473 6,235 715 310,993 Florida Government 37,513 69 13 37,569 Subtotal Print Gov't Documents 342,986 6,304 728 348,562 (Total holdings incl.Gov Docs and e-books) 2,018,611 32,013 7,634 2,042,990 Non-Print: U.S. Electronic (CD-ROM, DVD, floppy) 5,298 101 - 5,399 Florida Electronic (CD-ROM, DVD, floppy) 83 - - 83 U.S.Patents (CD-ROM, DVD) 2,035 - - 2,035 Maps 3,957 - - 3,957 TOTAL 354,359 6,405 728 360,036 SERIALS SUBSCRIPTIONS - Periodicals all locations: Print Journals 1,079 - 241 838 E-Journals (Dual format + e-only)2 52,337 - - 52,337 Newspapers 4 - - 4 E-Databases 481 - 116 365 TOTAL ACTIVE SERIAL SUBSCRIPTIONS 53,901 - 357 53,544 MEDIA VOLUMES John C. Hitt Library 49,896 991 - 50,887 Curriculum Materials Center 5,446 113 - 5,559 Regional Campuses and Rosen 1,846 2 - 1,848
Total 57,188 1,106 - 58,294 Current as of 17 October 2016 1 E-books include a) electronic theses and dissertations; b) firm orders purchased with perpetual ownership; c) DDA purchase (UCF and SUS); d) standing orders and package orders from digital platforms. 2 E-journal subscriptions no longer being tallied. The count of 52,337 will continue to be reported for FY 15/16.
UCF Libraries Annual Report 2015-2016 Page 98 Media Volumes
MEDIA VOLUMES OWN 6/30/15 Added Deleted OWN 6/30/16 Main
Cassettes/AudioTapes 899 - - 963 CD/ROMs 2,497 18 83 2,460 Compact Discs (music) 5,480 6 - 5,434 Compact Discs (other) 14 - - 14 E-sound Recordings 2,930 - - 2,930 DVDs 7,360 285 1 7,265 Filmstrips 500 - - 500 Laser Discs12" 203 - - 203 Other 20 - - 2 Phonograph Records 2,326 - - 2,326 Pictures 11 - - 11 Video Recordings/ Streaming Videos 25,240 1,379 1 20,065 Total Main 49,896 1,688 85 42,173 Curriculum Materials Center
Cassettes/Audiotapes 355 - - 355 CD-ROMs 334 9 - 343 Compact Discs 413 10 - 423 DVD 439 44 - 483 Filmstrips 398 - - 398 Games 240 12 - 252 Kits 495 8 - 503 Laser Discs12" 60 - - 60 Maps 16 - - 16 Media Kits 41 - - 41 Models 60 1 61 Pictures 215 - - 215 Multi-media 156 - - 156 Other 119 11 - 130 Phonograph Records 961 - - 961 Realia 155 18 - 173 Software 724 - - 724 Transparencies 15 - - 15 Video Recordings 250 - 250 Total-CMC 5,446 113 0 5,559 Regional Campuses and Rosen
Compact Discs (music) 97 - - 97 Cassettes/Audiotapes 17 - - 17 CD/DVD 1,278 2 - 1,280 CD-ROMS 148 - - 148 Other 39 - - 39 Video Recordings 270 - - 270 Total-Branches 1,846 2 - 1,848
TOTAL MEDIA VOLUMES 57,188 1,106 - 58,294
UCF Libraries Annual Report 2015-2016 Page 99 Financial Profile (Expenditures)
Salaries - Part-time Operating Capitalized Library Library Total Full-time (1) Personnel (2) Expense (3) Furniture and Materials (5) Expenditures Equipment (4) (E&G)
2015-2016 $6,566,565 604,602 831,781 59,925 6,917,395 14,980,268
2014-2015 6,152,803 556,908 924,567 - 6,750,605 14,384,883
2013-2014 5,974,882 607,747 701,267 169,341 6,515,608 13,968,845
2012-2013 5,368,929 523,346 598,373 464,591 6,161,328 13,116,567
2011-2012 5,295,212 544,902 519,007 - 6,451,724 12,810,845
2010-2011 (6) 5,741,719 504,038 673,498 501,657 6,040,179 13,461,091
2009-2010 5,297,513 517,565 466,140 632,672 5,482,546 12,396,436
2008-2009 5,474,755 458,727 408,650 308,758 5,912,347 12,563,237
2007-2008 5,615,037 537,698 641,580 346,366 5,550,139 12,690,820
2006-2007 5,757,430 615,997 912,573 326,322 6,156,952 13,769,274
2005-2006 $5,384,859 579478 643,044 309,754 5,959,938 12,877,073
(1) Includes fringe benefits. (2) Includes students and part-time staff and faculty wages. Includes Federal Work Study wages. (3) Includes small equipment, document delivery, bibliographic utilities, alterations & improvements, general expenses. (4) Includes furniture, computer hardware and software > $1,000. Includes equipment purchases funded through Tech Fee. (5) Includes Tech Fee funded purchases (6) Higher salary totals reflect one-time bonuses and retroactive pay
All figures include encumbrances as of fiscal year end.
UCF Libraries Annual Report 2015-2016 Page 100 Sources & Uses of Materials Budget
(1) (2) (3) (4) (5) (6) (7) (8) (9) Year Base E&G Funds from Total Disbursed for Disbursed for Electronic Other Library Contract Total Recurring Other Materials Serials (a) Monographs Resources (b) Materials Binding Expenses Funding Sources Budget (Print & (c) (Databases) (Microfilms, (4+5+6+7+8) (see Notes (1 + 2) Electronic) (Print & A/V, other) following) Electronic) 2015/2016 5,166,786 1,750,609 6,917,395 4,104,079 809,821 1,968,357 20,584 14,554 6,917,395
2014-2015 5,077,621 1,672,984 6,750,605 3,433,328 833,071 2,426,912 40,673 16,621 6,750,605
2013/2014 4,842,286 1,673,322 6,515,608 3,583,229 1,018,427 1,851,315 41,410 21,227 6,515,608 UCF Libraries Annual Report 201 2012/2013 5,037,244 1,124,084 6,161,328 3,149,923 1,189,146 1,764,395 42,210 15,654 6,161,328
2011/2012 5,079,778 1,371,946 6,451,724 3,204,601 1,775,875 1,390,162 50,867 30,219 6,451,724
2010/2011 4,987,600 1,052,579 6,040,179 3,465,881 1,631,746 858,670 47,557 36,325 6,040,179 Page Page 2009/2010 4,987,597 494,949 5,482,546 3,365,690 1,111,686 890,406 75,390 39,374 5,482,546 101 2008/2009 4,987,597 924,750 5,912,347 3,690,900 999,299 952,530 204,837 64,781 5,912,347
2007/2008 5,156,000 394,139 5,550,139 2,042,154 795,648 2,552,731 69,482 90,124 5,550,139
5 2006/2007 5,117,519 1,039,433 6,156,952 1,656,816 1,638,870 2,545,859 183,630 131,777 6,156,952 - 201 2005/2006 5,221,715 738,223 5,959,938 1,546,789 1,817,561 2,267,460 188,986 139,142 5,959,938 6
2004/2005 5,119,744 504,241 5,623,985 1,755,693 1,771,959 1,902,793 64,622 128,918 5,623,985
2003/2004 4,657,717 381,111 5,038,828 2,198,148 1,481,547 1,057,110 113,018 189,005 5,038,828
2002/2003 4,414,238 1,079,868 5,494,106 2,385,428 1,960,508 820,920 153,037 174,213 5,494,106
2001/2002 5,070,877 233,038 5,303,915 2,494,547 1,853,618 581,560 154,986 219,204 5,303,915
2000/2001 5,255,785 425,055 5,680,840 2,206,042 2,086,303 860,170 350,291 178,034 5,680,840
1999/2000 4,435,521 737,836 5,173,357 1,992,461 2,314,228 437,290 243,303 186,075 5,173,357
1998/1999 4,240,673 475,209 4,715,882 1,876,814 1,810,244 584,049 322,392 122,383 4,715,882 Note (a): Effective 2008/09 “Serials” includes print and electronic formats. Prior to 2008/09 serials was defined as “print serials.” Note (b): Effective 2008/09 “Electronic resources” excludes serials. Prior to 2008/09 e-resources includes e-serials. Note (c): Effective 2009/10 “Disbursed for monographs includes print and electronic monographs. For previous years this included print only. Funds from Other Sources – 10 Year Synopsis
Notes to Materials Budget
FY 2015/16 $ 62,000 Biomedical 10,000 Research and Contracts 74,388 Medical College - Wiley and Endnote 11,426 Regionals 1,134,360 ITR mid year non-recurring funding 458,435 Tech Fee Awards $ 1,750,609 Total
FY 2014/15 $ 62,000 Biomedical 10,000 Research and Contracts 20,000 Writing & Rhetoric, Nanotechnology, Psychology and College of Sciences 85,582 Medical College - Wiley and Endnote 20,000 Regionals 610,059 ITR mid year non-recurring funding 449,973 Pay down EBSCO Credit 415,370 Tech Fee Awards $ 1,672,984 Total
FY 2013/14 $ 459,795 Tech Fee Awards 30,000 Latin American Studies 116,823 Political Science 62,000 Biomedical 10,000 Research and Contracts 3,000 College of Nursing 449,973 Pay down EBSCO Credit 422,699 ITR mid year rescue funding 10,000 Replacements 20,000 Regionals 89,032 Medical College - Wiley and Endnote $ 1,673,322 Total
FY 2012/13 $ 307,523 Tech Fee Awards 30,000 Latin American Studies 62,000 Biomedical 10,000 Research and Contracts 12,341 College of Nursing 583,918 Transfer from Operations 10,000 Replacements 20,000 Regionals 78,302 Medical College - Wiley and Endnote 10,000 Hospitality Management $ 1,124,084 Total
FY 2011/12 455,263 Tech Fee Awards: Cambridge Books Online; Sage Deep Backfile; EBSCO’s Discovery Service 57,040 Biomolecular funds 10,000 Research and Contracts 558,586 Transfer from Operations 100,000 Transfer from ITR - Advance against next year 30,000 Latin American Studies 87,975 Planning Monies 11,494 UCF Foundation – Hospitality Management 18,436 EBSCO Credit Liquidated 20,000 Regional Campuses 14,152 Replacements 9,000 Medical College Endnote
UCF Libraries Annual Report 2015-2016 Page 102 Funds from Other Sources (cont’d)
$ 1,371,946 Total
FY 2010/11 $ 10,000 Research and Contracts 370,000 Transfer from Operations 57,024 Biomolecular funds 424,490 Student Tech Fee Awards: Springer Online, Oxford, e-book Cambridge 28,900 ITR Planning Money 123,338 Knowledge Commons Owner Savings 3,600 College of Education - Bib of Asian Studies database 20,000 Regional Campuses 10,993 Book replacements 4,234 Thesis and dissertation $ 1,052,579 Total
FY 2009/10 $ 71,000 Strategic Purchase Award 34,066 Planning money 92,024 Operations conversion 10,000 Research and Contracts 62,000 Biomolecular 20,000 Regionals money 2,910 Rosen Horowitz gift 150,299 Springer Tech Fee Award 18,181 Thesis and book replacements 34,469 Miscellaneous $ 494,949 Total
FY 2008/09 $ 10,000 Research and Contracts 160,000 Planning money conversion 62,000 Biomolecular 21,561 Internal revenue 80,310 Fines Money for Mundy and King Collections 125,414 Internal conversions 445,465 Carry forward from 08 20,000 Regional Campuses $ 924,750 Total
FY 2007/08 $ 3,000 History Department 18,000 Film Department 10,000 Research and Contracts 160,000 Planning money conversion 30,000 Music Department 62,000 Biomolecular 111,139 Internal conversions $ 394,139 Total
FY 2006/07 $ 131,542 Departmental program funds loaded into base budget 65,890 Flood Expenditures - Materials 14,178 Sociology, Statistics, anthropology program funding 261,937 Library internal operating conversions 524,586 Temporary loan from renovation funds 31,300 Lost Book Fees 10,000 Office of Research $ 1,039,433 Total
UCF Libraries Annual Report 2015-2016 Page 103 Faculty & Staff Accomplishments
Leticia “Letty” Abulencia Frank Allen Sr. LTA Senior Associate Director Cataloging Services Administrative Services Training/Professional Development: Creative Works: • UCF Library Web Orientation, • At press, co-author, book chapter: “Making presented by Meg Scharf, August Decisions about Print Materials,” in Creating the 2015 High Functioning Library Space: Expert Advice • Information Exchange, August from Librarians, Architects and Designers. 2015: Letty Expected November 2016, ABC Clio/Libraries • Information Technology & Abulencia Unlimited. Digital Initiatives; • Manuscript reviewer: Communication, Assessment & Public • College & Research Libraries. Relations; Special Collections & University • Journal of Academic Librarianship Archives; Scholarly Communication; Health Service: National: Sciences Library; Acquisitions & Collections • Co-Chair, ACRL/LLAMA Interdivisional Services; Regional Campus Libraries; and Committee on Library Building Resources. This Rosen Library joint committee with ACRL oversees a website • “RDA for Copy Catalogers – The Basics,” on library design entitled “Academic Library September 2015 Building Design: Resources for Planning.” • “Fun with RDA Authorities, A very special Sci- • LLAMA Leadership Development Committee, Fi Edition,” October 2015 2015-2016 • “Fun with RDA Authorities, Parts 2 & 3,” • ASERL: November 2015, December 2015 • New Metrics Committee – 2016+ • “RDA Authorities Review,” January 2016 • Scholars Trust Steering Committee, 2016+ • “I Reject Your Reality and Substitute My Own: Imaginary Stuff in LC, MARC and Beyond,” Jeff Alvarado February 2016 Accountant • Active Shooter Program, May 2016 Administrative Services Training/Professional Development: Attended: American Library Association Annual • Conference, Orlando, June 2016 Finance & Accounting Meet and Greet, July 2015 • Library Exchange: Curriculum Materials Center John Aedo and Special Collections & University Archives, Applications Systems Analyst/Programmer August 2015 Information Technology & Digital Initiatives • UCF Business Services Retail Show, October Service: 2015 • Florida Virtual Campus: Data Warehouse Users’ • Card info Security 2016, online course, February Group 2016 • University: UCF Campus Development Group • Active Shooter, May 2016 • Libraries: • Web Working Group Joseph Ayoub • Web Redesign and Policy Taskforce (WRAPT) Sr. LTA Circulation Services Barbara Alderman Kudos: Earned Doctorate of Education from the Regional Campus Librarian College of Education & Human Performance Palm Bay/Cocoa Awards: Received Annual UCF Libraries Award for Creative Works: Presentation: “The mHealth[care] 15 years of service to the Libraries, August 2015 Team: Beyond Doctors and Patients,” with Dr. Service: Libraries: Donna Malvey & Dr. Varadraj Gurupur (UCF Health • Information Kiosk Management & Informatics), and Dr. Donna Slovensky • New Student Orientation, ILO Training/ (University of Alabama Birmingham) at the annual Professional Development: meeting of the Society for Design and Process • UCF HR: “Motivating your staff and improving Science, Ft. Worth, Texas, November 2015 morale” Service: • Libraries: • Local: • Outlook Calendar • Debate Judge for the 6th Knights Parli Joust • Attended ILO and Reference meetings and held in Cocoa, February 2016 activities to add to experience in public • Participated as one of the four judges for the services and assisting library Patrick Smith Literary Medal committee at patrons the Brevard Public Library Foundation, May • Worked with librarians in Research 2016 & Information Services and • Participated (as a past-president ) in a Teaching & Engagement during the committee to restructure the Library past year as part of doctoral degree Association of Brevard. program in Education • Libraries: Search Committee, Head, Acquisitions & Collection Services Joseph Ayoub
UCF Libraries Annual Report 2015-2016 Page 104 Faculty & Staff Accomplishments (cont’d)
Engineers,” with Patti McCall, Science, Barry Baker Technology & Engineering Library Leaders in Director of Libraries Action (STELLA) Unconference, University of Creative Works: Editor, “Technical Services Report” North Carolina, Chapel Hill, May 2016 in Technical Services Quarterly Service: Service: • National: • International: • American Library Association (ALA): • ACURIL: . International Relations Round Table (IRRT) . Academic Libraries Special Interest Group, . Reception Committee and ALA Presidential chair Citation for Innovative International . Finance committee, chair Library Projects, co-chair • Digital Library of the Caribbean (dLOC) • Asian/Pacific American Librarians Executive Committee, chair Association (APALA): • National: Executive Director • American Library Association: Library Asian/Pacific American Award for Leadership & Management Association: Literature, co-chair Building and Equipment Section: Interior Strategic Planning Task Force Design Award Committee, 2013- • American Society for Engineering Education • Association of Southeastern Research (ASEE), Engineering Libraries Division, Libraries, Membership Committee Awards Committee • EBSCO Publishing Academic Advisory Board • University: Faculty Senate Parking Advisory • State: Committee, ex officio • Florida Academic Library Services • Libraries: Cooperative (FALSC), Library Services • Faculty Affairs Committee (FAC) Members Council • Search Committee, Business Librarian • Council of State University Libraries • Florida State Library Council • University of West Florida/Florida Virtual Campus IT Strategic Planning Working Group, 2015 Debbie Barnes Facilities Specialist Library Administration Service: Libraries: • Evacuation Team • Maintains the Libraries birthday board in the Staff Lounge Buenaventura (Ven) Basco STELLA Unconference, University of Librarian North Carolina, Chapel Hill, May 2016: Ven Basco, poster session with Patti Research & Information Services Awards & Honors: Recipient of the International McCall, “Outreach to the Unreachable: Making Connections with Elusive Federation of Library Associations & Institutions Scientists and Engineers (IFLA) 2016 National Committee Fellowship Grant Creative Works: Training/Professional Development • Presentations: • Florida Scholarly Communication Interest • “Grow Your Own Academic Library Scholarly Group Unconference, Rollins College, Winter Communication Program,” with Barbara Park, June 2016 Tierney, Lee Dotson, Sarah Norris, and John • Science, Technology & Engineering Library Venecek at the Florida Library Association Leaders in Action (STELLA) Unconference, UNC Annual Conference, Daytona Beach, March Chapel Hill, May 2016 2016 • “Optimizing Your Online Presence: Citation Dr. Penny Beile Metrics & Measuring Impact,” with Andy Associate Director Todd, UCF Library Graduate Workshop Research, Education & Engagement • “Conducting a Comprehensive Literature Creative Works: Review,” National Science Foundation (NSF) • Publication: “The trending Career Workshop Series, Office of Research academic library job market: An & Commercialization analysis of library position • “Beyond Books: Making Libraries Fun,” with announcements from 2011 with Yolanda Hood, Science, Technology, comparisons to 1996 and 1988,” Penny Beile Engineering, & Mathematics (STEM) Day at with Therese F. Triumph (University of UCF, November 2015 North Carolina, Chapel Hill), C&RL, 76(6), 716-739; • Poster Session: “Outreach to the Unreachable: DOI: 10.5860/crl.76.6.716. Retrieved from Making Connections with Elusive Scientists and http://crl.acrl.org/content/76/6/716.full.pdf+html
UCF Libraries Annual Report 2015-2016 Page 105 Faculty & Staff Accomplishments (cont’d)
• Presentation: “Exploring open and low-cost • Libraries: alternatives to the traditional textbook,” with • Search Committee, Head, Acquisition & Aimee DeNoyelles (CDL), John Raible (CDL), Collection Services, 2016 and Rich Gause, FCTL Summer Faculty • Employee of the Year Committee, chair, Development Conference, May 2016 2016-2017 Service: Training and Professional Development: • National: • Training: • American Library Association, ACRL division: • “V3: Leading Through Voice, Visions, & . Leadership Council, 2013-2017 Vibrancy,” Leadership Enhancement . Academic/Research Librarian of the Year Program (LEP) Institute, UCF Office of Award committee, chair, 2014-2015 Diversity & Inclusion, February 2016 . University Libraries Section • Document Accessibility, UCF, February 2016 ◦ Education & Behavioral Sciences Section • Active Shooter Program, UCF Libraries and ◦ Library Research Round Table UCF Police Department, May 2016 • Editorial Board, College & Research • Diversity Training, UCF Office of Diversity & Libraries, 2014-2017 Inclusion, June 2016 • ASERL Scholarly Communication • Workshops Unconference (SCUNC) • “Building Collections: Acquiring Materials and . Local Arrangements Committee, chair Working with Antiquarian Book Trade,” Rare . Session facilitator Book and Manuscript Conference, June 2016 • University: • “Managing Electronic Records [Digital • College of Education & Human Performance Archives Specialist Course],” Society of Lifelong Learning Program, Advisory Board American Archivists workshop, May 2016 • UCF SACS Quality Enhancement: • Webinars . Planning and Development Committee • “Reframing the Problem: Caring for Framed . Advisory Board Objects in Small Institutions,” American • UCF Digital Storytelling Conference attendee Institute for Conservation of Historic and to provide library support for DST-related Artistic Works, February 2016 QEP projects. • Institute on Copyright in Higher Education, • Jousef Ayoub dissertation committee, College FSU, February 2016 of Education & Human Performance • “Caring for Artifacts Found in Archives • UCF John Gardner Institute’s Foundations Collections,” Connecting to Collections Care, of Excellence, Academic Success Committee April 2016 • UCF Reimaging the First Year, • “From Cassette to Cloud,” ALCTS, June 2016 Faculty/Student Committee Memberships • Search Committee, Associate Vice-Provost for • American Library Association Teaching and Learning • Association of College & Research Libraries • Libraries: • Rare Books and Manuscript Section • Library Renovation Committee • Association of Moving Image Archivists • Taught Scholarly Communication workshops • Florida Library Association on “Where to publish” and “Author rights,” UCF • Society of American Archivists Graduate Student Center • Society of Florida Archivists • “Where to publish” and “Author rights” Attended: sessions at 2016 MLIS Information Day and • Florida Library Association Annual Conference, provided closing remarks. Daytona Beach, March 2016 • Other: Invited reviewer, College & Research Libraries • Rare Books and Manuscript Conference, David Benjamin June 2016 Department Head Elena Beredo Special Collections & University Archives Sr. LTA Creative Works Acquisitions & Collection Services • Panel: Discussant, “Guiding the Course of History: Attended: Florida Academic Library Services Archival Outreach and Advocacy,” Fall 2016 Cooperative (FALSC) Regional Users Meeting on Florida Conference of Historians Annual Meeting Sierra, April 2016 • Exhibits • Co-curator, “Joy Postle: Inspired by Nature,” Corinne Bishop UCF Libraries, November 2015 Graduate Outreach Librarian • Co-curator, “The Art of Collecting: Artwork Teaching & Engagement/ in UCF Special Collections & University Research Information Services Archives,” June – July 2016 Accepted a new assignment as Social Sciences Service Librarian in January 2016 and serves as subject • University: liaison for Criminal Justice, Interdisciplinary • UCF Public Art Master Plan Oversight Studies, Political Science, and Public Administration Committee, 2015-2016 programs. • UCF Stories Group, 2015-2016
UCF Libraries Annual Report 2015-2016 Page 106 Faculty & Staff Accomplishments (cont’d)
Creative Works: • “Career 411,” with several librarians from • Presentation: “The Impact of an Online Library other institutions, Florida Library Skills Course on a Face-to-Face Instruction Association Annual Conference, Daytona Program,” with Rachel Mulvihill & Carrie Beach, March 2016 Moran, Georgia International Conference on • Book review: Hotel Life: The Story of a Place Information Literacy, Savannah, October 2015 Where Anything Can Happen, published Service: September 2015 • National: Association of College & Research Service: Libraries (ACRL) Education and Behavioral • National: Sciences (EBSS) Research Committee • North American Scrabble Players Association • State: Elected to the Florida Association of (NASPA), Dictionary Committee College & Research Libraries (FACRL) Board; • Reviewer, College & Research Libraries serve as secretary • Manager, Hospitality-Lib listserv • University: University’s Undergraduate Policy • State: Florida Library Association Membership and Curriculum Committee (UPCC) Committee Attended: Florida Association of College & Research • Local: Libraries Annual Conference, Gainesville, October 2015 • Judge for the 2016 Orlando Sentinel District Spelling Bee Joe Bizon • University: Faculty Judge for the 2016 LTA Supervisor Graduate Research Forum Acquisitions & Collection Services • Libraries: Creative Works: Poster session: “A 21st Century Inventory for a 21st Century Library,” with Jeanne • Public Services Group (PSG) Piascik, Lindsey Ritzert, Kristine Shrauger, and • Web Redesign and Policy Taskforce (WRAPT), Peter Spyers-Duran, American Library Association chair Annual Conference, Orlando, June 2016 • Web Working Group (WWG), co-chair Service: Libraries: Training and Professional Development: • Library Employee of the Year Committee • Conferences: • Search Committee, Head, Acquisitions & • American Library Association Annual Collection Services Conference, Orlando, June 2016 • Started working four hours each week in Special • Designing for Digital Conference, Austin, TX, Collections & University Archives April 2016 • Florida Library Association Annual Parri Bolinger Conference, Daytona Beach, March 2016 Accountant • Training: Library Administration • Active Shooter Training/Professional Development: • OneNote • UCF Financials Budgeting Tools, Online • QPR Suicide Prevention Course, July 2015 • Shots Fired • Finance & Accounting Meet and Greet, July • Skype for Business 2015 • Webinars: • Library Exchange 2015 Sessions: Curriculum • “Finding, Downloading, and Editing Digital Materials Center, Special Collections & Photos for Free,” March 2016 University Archives; Communication, • “TLDR: How to Write Effectively for Websites Assessment & Public Relations, August 2015 and Mobile,” March 2016 • UCF Business Services Retail Show, October • “Mitigating Risk at the Front Lines: The 2016 Library Copyright First Responders • Card Info Security 2016, Credit Card Refresher Program,” February 2016 Online Course, February 2016 Memberships: • Active Shooter Program, May 2016 • American Library Association: Tim Bottorff • Association of College & Research Libraries Department Head – Head Librarian • Library Administration & Management Universal Orlando Foundation Library at the Association Rosen College of Hospitality Management • Reference & User Services Association Creative Works: (RUSA) • Invited speaker: “Changes in Latitudes, • Florida Library Association Changes in Attitudes: Travel and Hospitality • Academic Libraries section Landscape and Library Resources,” with Fiona O’Donnell (Mintel), RUSA-BRASS program, American Library Association Annual Conference, Orlando, June 2016 • Panelist: • “Building a UX Army at Your Library,” with Carrie Moran & Bobby Ciullo, Designing for Digital Conference, Austin, TX, April 2016
UCF Libraries Annual Report 2015-2016 Page 107 Faculty & Staff Accomplishments (cont’d)
• Managed Library Information Kiosk, August Tina Buck 2015 Electronic Resources Librarian Training/Development: Acquisitions & Collection Services • UCF Human Resources: Creative Works: Presentations: • One Note, January 2016 • “A DDA Program Four Years Later: • HR Meeting via Conference Call, Evaluation and Sustainability,” co- September 2015 presented with Sara Hills (St. Edward's • HR Conference Call Meeting, February 2016 University, Austin), AMIGOS online conference E-Books in Libraries: An • HR Liaison Meeting, April 2016 Update, November 2015 • Libraries: One Note, January 2016 • “Size Does(n’t) Matter: Growing Robin Chan Your Career in a Wildly Different Tina Buck Sr. LTA, Government Documents Organization,” co-presented with Research & Information Services Betsy Appleton (St. Edward's University, Austin), Awards: Received Annual UCF Libraries Award for Electronic Resources & Libraries Conference, 10 years of service to the Libraries Austin TX, April 2016 Service: Libraries: • “A Tale of Two DDA Programs: The Large • Director’s Advisory Group Consortia and the Small Independent,” co- • Catalogued 15,000+ items in Government presented with Sara Hills (St. Edward's University, Documents collection Austin), Stephanie J. Spratt (University of Colorado Colorado Springs), Gabrielle Wiersma (University of Colorado Boulder), Denise Pan (University of Colorado Denver), and Rhonda Glazier (University of Colorado Colorado Springs), Electronic Resources & Libraries Conference, Austin TX, April 2016 • Copy editor, NASIG Newsletter, 2015- Service: • National: Association for Library Collections & Technical Services (ALCTS) Continuing Resources Section, 2016-2019, Elected Member-At-Large • State: Volunteer, Florida Library Association Robin Chan Annual Conference in Daytona Beach, March 2016 (both at the registration desk and as a Bobby Ciullo room monitor for the technical services section Web Applications Developer Assistant meeting) Information Technology & • University: Elected to Faculty Senate for 2016- Digital Initiatives 2018 Service: • Libraries • Central Florida Memory, • Search committee, Head, Acquisitions & Web Design & Server Collection Services Support • Public Services Group: Technical Services • University: representative, October 2015 - • UCF Developers Group • Volunteered as a “carnie” at the Libraries’ • UCF Fourwinds Carnival of Open Access, October 2015 Interactive (FWi) User Attended: Group Bobby Ciullo “testing” • possible furniture for • Florida Library Association, March 2016 Libraries the 5th Floor Quiet • Electronic Resources & • Web Working Group Study Area Libraries, April 2016 • Web Redesign and Policy • American Library Association Taskforce (WRAPT) Annual Conference, Orlando, Martha Cloutier June 2016 LTA Specialist Deirdre Campbell Circulation Services Human Resources Sr. LTA Service: Libraries: Library Administration • Information Kiosk Awards: • DAG fundraiser: Chili Spudtacular, October • Recipient of USPS 25 years of 2015 service award, October 2015 • Winter Holiday Party Committee • Received Annual UCF Libraries • Summer Knights Reading Challenge Award for 25 years of service to Training/Professional Development: the Libraries, August 2015 • Lynx Service: Libraries: • Outlook Calendar • Managed Information Exchange, Deirdre Campbell August 2015 & Knightro
UCF Libraries Annual Report 2015-2016 Page 108 Faculty & Staff Accomplishments (cont’d)
. Research Lifecycle, co-chair Eda Correa • Participated in the Mobile Librarian initiative Monographs Librarian • Holiday Party Committee Cataloging Services • National Library Week Scavenger Hunt Event Creative Works: • Public Services Group • Journals indexed on HAPI Online (Latin • Color Your Stress Away event American journal articles database): • Summer Knights Reading Challenge • Comunicación y sociedad, no. 21 (2014: • Wonder Woman Film Event January) • STARS Institutional Repository • Frontera Norte, v. 26, special issue and v. 26: Communications no. 51 (2014) • Política y gobierno, v. 19: no. 1 (2012: Sai Deng January) - v. 21: no. 2 (2014: July) Metadata Librarian • Revista de ciencias sociales (Costa Rica), Cataloging Services no.137 (2012) – no. 143 (2014) Awards: Received 2016 Chinese-American Service: Librarians Association (CALA) President’s Recognition • American Library Association, International Award for Teamwork (as a member of the Local Relations Round Table (IRRT), Chair’s Program Arrangement Committee for CALA Awards Banquet, Committee 2015-2016) • Indexer for the Hispanic American Periodical Creative Works: Index • Presentations: • Libraries: • “Preparing for linked data in digital • Information Exchange, August 2015 repositories,” ACRL Technical Services • Collection inventory/maintenance project Interest Group Meeting, American Library Training / Professional Development: Association Midwinter Meeting, Boston, MA, • Webinars: January 2016 [Acknowledged Lee Dotson, • “Mitigating Risk at the Front Lines: The Library of Congress First Responders Peter Spyers-Duran, Jeanne Piascik, and Program,” February 2016 Mary Page for their support of the project in • “Fostering research community through the slides]. library spacers and services,” March 2016 • “The Research Lifecycle at UCF: Supporting • “GMD or No GMD: One Library’s Approach to Digital Humanities Efforts Throughout the RDA Conversion,” June 2016 Research Process,” with Sarah Norris, Lee • “Making Connections - Creating Linked Open Dotson, Athena Hoeppner, Carrie Moran, Library Data,” June 2016 THATCamp Florida Unconference, February • Name Authority Cooperative (NACO) Online 2016 training workshop, March 2016 • Poster Sessions: • “Global changes and Loading Records - Used for • “Social media for librarians and users, a Multiple OCLC Bib Updates,” July 2015 global perspective,” with Ying Zhang and Memberships: American Library Association Jing Xu, American Librarian Association Attended: American Library Association Annual Annual Conference, Orlando, June 2016 Conference, Orlando, June 2016 • “A history and analysis of CALA's social Page Curry media” with Xiao Hu (University of Hong Kong), Digital Imaging Technician Chinese American Librarians Association Information Technology & Digital Initiatives Annual Meeting, American Library Service: Association Annual Conference, Orlando, • Libraries: Digital Collections Interest Group June 2016 • Digital Services Support • “Metadata services in the context of digital • Central Florida Memory humanities,” THATCamp (The Humanities • STARS and Technology Camp) Florida, Orlando, • Rollins Sandspur February 2016 • Book Chapter: “Redefining scholarly services in a Cindy Dancel research lifecycle,” with Lee Dotson. Creating Art Specialist Research Infrastructures in the 21st-Century Research, Education & Engagement Academic Library, Vol. 4. Edited by Brad Eden. Service: Rowman and Littlefield, pp. 77-92. [Acknowledged • University: the UCF Research Lifecycle Committee and the • UCF Social Media Managers Council UCF Scholarly Communication Advisory Group in • UCF Communications Council the chapter.] • Libraries: • Publications: • Scholarly Communication Advisory Group • “Bridging the gap between library services in . Video Working Group, co-chair academic libraries worldwide: a visiting . OA Week Working Group, co-chair librarian model,” with Jing Xu and Ying
UCF Libraries Annual Report 2015-2016 Page 109 Faculty & Staff Accomplishments (cont’d)
Zhang, International Information & Library . Southeast Chapter Vice-President, 2015- Review, 48(4) 2016 (forthcoming) 2016 • “A review and analysis of CALA . Publications Committee, Member membership,” with W. L. Liu (University of . CALA Newsletter, co-editor Louisville), Chinese American Librarians . CALA Facebook, co-admin Association 2013-2015 directory. Chinese • Libraries: American Librarians Association, September • Director’s Advisory Group 2015, pp. 4-9 • UCF Libraries Digital Collections Interest • Video Work: CALA 2016 Awards Banquet (Shot Group and edited by Brant DeBoer (Farmer King • Scholarly Communication Advisory Group Productions), I helped with design and captions), • Faculty Bibliography Project on YouTube: • Other: • Memories • Autumn Concert @ UCF Music Department • Part 1, Awards (*Helped with registration, sign design and • Entertainment Part 1 video work for Professor Qiuyu Zhou’s • Entertainment Part 2 Autumn Concert) Metadata Work: • UCF “I Believe” Campaign • Metadata Creation and Enhancement • Orange County Heritage Center Lighting • Central Florida Future Ceremony (*as member of a choir led by Prof. • The UCF Report Zhou) • Carol Mundy Collection • Orlando Chinese Professional Association • UCF Community Veterans History Project New Year Party (*Performed Chinese folk • Showcase of Text, Archives, Research & dances with the dance group from Orlando Scholarship (STARS) Chinese Evangelical Christian Church) . History of Central Florida Podcast Training/Professional Development: Collection; All Museum Images Collection; • Webinars: Faculty Scholarship and Creative Works • “Connecting Librarians to Researchers,” . Collection templates review NVivo, March 2016 • Metadata Review (prior to transfer) • NACO Training Online Workshop, March 2016 • Institute for Simulation and Training • “Let’s Talk... Big Data,” UCF Grants Day, collection; Harrison Price Papers; University October 2015 of Central Florida Research Activities and Memberships: Reports collection; Central Florida Future • American Library Association collection • Association for Library Collections & • Authority Control and Standards Compliance Technical Services (ALCTS) • Test applying linked data (LCNAF, VIAF) to • Chinese American Librarians Association CONTENTdm and Digital Commons Attended: • Implement Resource Description and Access • THATCamp (The Humanities and Technology (RDA) standards (besides DC, MODS, VRA etc.) Camp) Florida, Orlando, February 2016 • Metadata Documentation • American Librarian Association Midwinter • Metadata guide for STARS, with Peter Meeting, Boston, January 2016 Spyers-Duran, STARS documentation, • American Library Association Annual Conference, Orlando, June 2016 Book 3, 2016 • Metadata FAQ Matt DeSalvo • Metadata Workshop and Services End-User Computer Specialist • Provided metadata services to UCF graduate Information Technology & Digital Initiatives students and faculty members. Service: • Delivered updated Data Documentation and • University: Classrooms and Labs Standards Metadata workshop in the Graduate Student Committee Center. • Libraries: Service: • Web Working Group • National: • Public Services Group • American Library Association: . Century Scholarship Jury Gerald Dillon . ALCTS Cataloging Norms Interest Group, Sr. LTA co-vice chair Universal Orlando Foundation Library at the • Chinese American Librarians Association Rosen College of Hospitality Management (CALA): Service: . Board of Directors • University: . Academic Resources and Repository • B.L.A.C.K. (Building Leaders and Connecting System (CALASYS) Taskforce Knights) Institute . Best Book Award Committee, 2015-2016 • M.A.S.S. (Multicultural Academic & Support . Local Arrangement Committee, 2015-2016 Services)
UCF Libraries Annual Report 2015-2016 Page 110 Faculty & Staff Accomplishments (cont’d)
• College: Represented the Rosen Library at . “STARS for Rosen College Faculty,” Rosen College summer orientation sessions February 2016 Training/Professional Development . “STARS for Undergraduate Research • “ABCs of Diversity” Council,” UCF Undergraduate Research • Enneagrams personality exercise Council meeting, Orlando, January 2016 • New Employee Orientation . “STARS for Faculty Senate,” with Sarah • NEO Online Web training Norris, UCF Faculty Senate, Orlando, • “PS SA/HR Basic Navigation” September 2015 • • “SR FERPA” Workshops: . “Crafting the Data Management Plan,” NSF • Libraries: CAREERS, hosted by UCF’s Office of • OneNote Research & Commercialization, Orlando, • Skype for Business April 2016 Attended: . “Digital Stewardship,” Publishing in the • Diversity Week Kickoff Breakfast, October 2015 Academy workshop series, Orlando, • Joseph C. Andrews Mentoring Breakfast, September, October, & November 2015 February 2016 . “Florida’s Primary Resources and • John T. Washington Luncheon, February 2016 Copyright,” Teaching with Primary • American Library Association Annual Sources, September 2015 Conference, Orlando, June 2016 • “Data Management Planning & Support: The Libraries Perspective,” with Joel Lavoie, UCF Lee Dotson Grants Day Big Data, Orlando, October 2015 Digital Services Librarian Service: Information Technology & Digital Initiatives • Awards: National: Library Publishing Coalition Advisory • HARRASSOWITZ Charleston Conference Committee Scholarship, Charleston, SC, November 2015 • Regional: Association of Southeastern Research • 2016 Quality Enhancement Award recipient, Libraries: Information Technology/ Digital with Richard Harrison and Kerri Bottorff, April Initiatives Interest Group 2016 • State: Creative Works: • FLVC Committee Assignments: . • Publication: “Scholarly Communication at UCF: Digital Initiatives subcommittee (DISC) A Primer for New Faculty,” with John Venecek, . DISC Islandora subgroup Illuminations, Spring 2016 . PALMM subgroup • Presentations: • Florida Scholarly Communication Interest • “Making Institutional Repositories Work: Group From the Frontlines to the Future,” with • Florida Statewide Digital Action Plan, Burton Callicott (College of Charleston), David Content Creation working group Scherer (Carnegie Mellon University), Barbara • Florida DPLA State Hub discussion group Tierney, and Andrew Wesolek (Clemson • Local: Central Florida Memory: University), Charleston Conference, • Digital Services Support Charleston, SC, November 2015 • Grant Writing Committee • “More than Metadata: Where the rubber • Libraries: meets the road in DLS migration,” with • Technology Advisory Group Jamie Rogers (Florida International University), • Scholarly Communication Advisory Group Lydia Motyka (Florida Virtual Campus), Joanne . Open Access Week work group Parandjuk (Florida Atlantic University), and . Outreach and Marketing work group Melissa VandeBurgt (Florida Gulf Coast University), • Digital Collections Interest Group Digital Library Federation Forum, Digital Project Management: Vancouver, BC, October 2015 • Central Florida Memory • “Why Not....Grow Your Own Academic Library • Dick Pope Sr. Institute for Tourism Studies Scholarly Communication Program?,” with • Digital Library of the Caribbean (dLOC) Barbara Tierney, John Venecek, • Electronic Theses and Dissertations Buenaventura Basco, and Sarah Norris, • Florida Heritage Florida Library Association Annual • Florida Historical Quarterly Conference, Daytona Beach, FL, March 2016 • Library Image and Document Repository • “The Research Lifecycle at UCF: Supporting • PRISM: Political & Rights Issues & Social Digital Humanities Efforts Throughout the Movements Research Process,” with Sarah Norris, Sai • Institute for Simulation & Training Deng, Athena Hoeppner, Carrie Moran, • Retrospective conversion of print theses and THATCamp Florida Unconference, February dissertations 2016 • UCF Community Veterans Oral Histories • STARS: • . “STARS, Faculty Profiles, and Author University Archives Rights,” with Sarah Norris, April 2016 • STARS
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Training/Professional Development: • “Capital Punishment, Materialism, and • Conferences/Workshops: Stuff,” panel chair, International Association • Digital Library Federation Forum, for the Fantastic in the Arts Conference, Vancouver, BC, Canada, October 2015 Orlando, March 2016 • Charleston Conference, Charleston, SC, • “Dr. Wonderful, or: How I Learned to Stop November 2015 Worrying about the Tenure Track and Love the • Florida Library Association Annual Cape,” Staged Play Reading, Adlib Theater, Conference, Daytona Beach, FL, March 2016 Orlando, April 2016 • Advanced Digital Stewardship, online sessions, Service: ALA Intellectual Freedom Round Table, September 2015 Immroth Awards Committee, July 1, 2014 to June 30, 2016 Anna Dvorecky LTA Specialist Rich Gause Cataloging Services Government Documents Librarian Service: Libraries: Research & Information Services • Mobile Librarian Creative Works: • Evacuation Team • Presentations: Training/Professional Development: • “FDLP Coordinator Certificate Program: Pilot • UCF Library Web Orientation, August 2015 Results,” with Scott Matheson (Yale Law • Information Exchange, August 2015: Library), Depository Library Council Meeting • IT & DI, CA & PR, SCUA, Scholarly and Federal Depository Library Conference, Communication, Health Sciences Library, Washington, DC, October 2015 Acquisitions & Collections Services, Regional • “Hot Topics in Higher Education: Textbook Campuses, Rosen Library Affordability,” with Aimee deNoyelles • “RDA for Copy Catalogers – The Basics,” (Instructional Designer, UCF Center for Distributed September 2015 Learning), UCF Winter Faculty Development • “Fun with RDA Authorities, A very special Sci- Conference, December 2015 Fi Edition,” October 2015 Service: National: • “Fun with RDA Authorities, Parts 2 & 3,” • U.S. Government Publishing Office (GPO), November 2015, December 2015 Depository Library Council (DLC), 2014-2017 • OneNote, January 2016 • American Library Association, Government • Skype for Business, January 2016 Documents Round Table (GODORT): Hosted • “RDA Authorities Review,” January 2016 the: • “I Reject Your Reality and Substitute My Own: • GODORT/MAGIRT pre-conference “Making Imaginary Stuff in LC, MARC and Beyond,” Sense of Data through Visualization,” February 2016 June 2016, John C. Hitt Library • Active Shooter Program, May 2016 • GODORT awards reception on June 2016, UCF Rosen campus Seth Dwyer LTA Supervisor Corinne Girr Circulation Services Sr. LTA Service: Libraries: Interlibrary Loan / • Web Working Group Document Delivery Services • Evacuation Team Service: Libraries: • Training/Professional Development: Web Redesign and Policy Taskforce (WRAPT) • WordPress • Web Working Group • Skype for Business Emma Gisclair • OneNote Sr. LTA Michael Furlong Curriculum Materials Center Regional Campus Librarian Creative Works: Presentations: Daytona State Happy Hour Workshops, UCF, CMC Creative Works: • “3-D Printing in the Classroom,” • Presentation: “Censorship and Comics: Why October 2015 Not?” Florida Library Association Annual • “Robot Wars: Teaching Conference, Daytona Beach, March 2016 Programming Through Robotics Emma • Panel Discussions: Competitions,” February 2016 Gisclair • “Wonder Women. The Untold Story of Service: Director’s Advisory Group American Superheroines,” with film critic Jay Mary Lee Gladding Boyar and Professor Leandra Preston-Sidler, UCF Women’s History Event, March 2016 Sr. LTA • “Riding, Chipping and Steaming the TARDIS Circulation Services on the Telly and Beyond,” panel chair, Service: International Association for the Fantastic in • University: New Student Orientation the Arts Conference, Orlando, March 2016.
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• Libraries: for both Black History month (February), and • Director’s Advisory Group Women’s History month (March)] . Indoor Picnic Potluck, • “Celebrate our Freedoms and Thank a Veteran,” chair (May – July 2016) [Collaborated with Joshua . Pi Day Fundraiser Johnson, from Veterans Academic Resource Committee Center (VARC) and Tiffany Rivera, who works with the UCF Community Veterans History • Evacuation Team Mary Lee Gladding Project to help bring attention to our Veterans.] • Information Kiosk Service: • Andrew Hackler Libraries: LTA Supervisor • Evacuation Team Circulation Services • Library’s 2015 Live United Advocate Service: Libraries: Committee • Sign Committee • Photographer for the Librarian of the Year • Shifting Committee Award to Terrie Sypolt, Annual Halloween • General Collection Shift party, Live United campaign in October • Conduct regular rounds in building to assess • Volunteered to help with Open Access General Collection and identify building issues Carnival to help run a game, Summer Training/Professional Development: Took Orientations, Information Kiosk, SARC graduate-level education classes in English LCT MA Learning Fair (table), back-up for Campus program Connections. Patrick Hadlock Training/Professional Development: Sr. LTA • “Power of Symbols; when hate visits our Cataloging Services community,” April 2016 Training/Professional Development: • “Islamophobia on campus,” Diversity & • UCF Library Web Orientation, presented by Meg Inclusion meeting/webinar, February 2016 Scharf – August 2015 • The UCF “Be You Storytelling Project,” Civil • “RDA for Copy Catalogers – The Basics,” Rights Movement, by Dr. Carolyn Walker Hopp September 2015 • “Digital Media Accessibility – HR,” July 2015 • “Fun with RDA Authorities, A very special Sci- • “Respectful Communication – HR,” April 2016 Fi Edition,” October 2015 • Participated in the Fast-A-Thon (UCF Muslim • “Fun with RDA Authorities, Part 3,” Student Association) for one day and had a December 2015 dinner event with them that evening at UCF, • “RDA Authorities Review,” January 2016 October 2015 • “I Reject Your Reality and Substitute My Own: • Annual Knights-Give-Back (I signed-up to work Imaginary Stuff in LC, MARC and Beyond,” at the Greenwood Cemetery), October 2015 February 2016 • Live United Expert Panel Discussion on how help stop abuse (NO MORE..), October 2015 Patricia Hall • Days of Caring – Boys and Girls Club visit & Sr. LTA, Government Documents tour of UCF – Helped serve lunch & clean-up Research & Information Services • Days of Caring - joined the UCF Live United Awards: team for a visit to BETA Center (Oct. 2015) • 2015 United Way Campaign • United Way Day of Action to read and distribute Certificate of Appreciation in books to kids at UCP Bailes Campus (2016) Recognition of Service and Attended: Patricia Hall Dedication as a member of the • Asian American Heritage Week opening 2015 UCF Advocate Team Ceremony, March 2016 • Certificate of Completion of the Red Cross Adult • Stopped by to Celebrate Islam Awareness CPR/AED, Child CPR and First Aid, HR Month (Islam around the World), April 2016 • Mentioned in the Veterans Academic Resource • Hispanic Heritage Month Celebration (Latin Center’s Newsletter (May 2016) for Government American Student Association) October 2015 Documents Display, “Celebrate our Freedoms & • Sagam’s Gaba & Raas Indian Dance night Thank a Veteran.” (Indian Student Association) October 2015 Creative Works: Exhibits: John C. Hitt Library, • st Eternal Knights Ceremony, April 2016 1 Floor, Government Documents… • • Veterans Commemoration Ceremony, “Fresh From Florida: Foods for nutrition, fun November 2015 and healing,” (August-September 2015) • International Student Fair • “Respect: Understanding Race & Accepting Different Cultures,” (October 2015 – January 2016) [Helping to highlight the “Respect UCF” Campaign started by Office of Diversity & Inclusion.] • “Getting the Right to Vote and Equal Rights, too!” (February – April 2016) [Common theme
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insights about planning, project Rebecca “Becky” Hammond management, and expectations Sr. LTA Service: Special Collections & University Archives • State: Seventh Annual Florida Statewide Training/Professional Development: “Active Symposium: Engagement in Undergraduate Shooter on Campus,” UCF Police and Office of Research: Emergency Management, May 2016 • Planning Committee, and Concurrent Projects: Session Moderator, October 2015 • Completed Florida Solar Energy Center (FSEC) • Charter Member, 2007-present Library Publications Project Excel Spreadsheets • University: • Completed Guide to Florida Archives & • UCF Employee of the Month Committee, Manuscripts Repositories Update/Upgrade 2011-present • Researched William L. Bryant collection materials • UCF Faculty Senate, 2013-present related to exhibitions requirements and obligations . Steering Committee, 2014-present • Researched Albin Polasek Collection for . Personnel Committee, 2011-present information as to the original Deed of Gift . Ad Hoc Senate Committee for TIPs, RIAs, • Completed title and Subject Indices for 2012 and SoTLs, March 2016 and 2013 News and Information Releases . University Honors Committee, 2015-present . Jonathan Hanie University Master Planning Committee, 2015-present Sr. LTA • Undergraduate Research Council, Charter Circulation Services Member, 2003-present Service: Libraries: • • Evacuation Team Showcase of Undergraduate Research • Staffed RAID twice a week Excellence, General Factotum, April 2016 Training/Professional • Libraries: Development: • Search Committee, Head, Acquisitions & • Fraud Awareness Jon Hanie Collection Services, February-June 2016 • Skype for Business • Assisted Barbara Tierney in organizing 2016 • Community Service Officer Introduction RIS Retreat, May 2016 . • Active Shooter Training Secured space for event in Burnett Honors College Richard Harrison . Asked Eric Main, Associate Director of Librarian FCTL, to lead interactive session on “What Research & Information Services is College For?” Awards: Co-PI with Lee Dotson and Kerri Bottorff Megan Haught on successful $3,500 QEP Enhancement Award for “SelectedWorks for Undergraduate Students: Office Manager Creating Professional and Scholarly Online Research & Information Services / Identities and Portfolios” Teaching & Engagement • Project will provide funding for staffing and Service: University: Facilitator, LGBTQ+ 101 outreach to assist students with creating and • Libraries: populating online profiles using SelectedWorks. • UCF Libraries Tumblr page administrator Staffing will include an OPS adjunct librarian • Web Working Group and a student assistant to provide consultations • RIS 2016 Retreat committee, May 2016 and group training sessions for creating and Training/Professional Development: “ABCs of maintaining SelectedWorks profiles. The project Diversity,” Diversity & Inclusion, May 2016 will also assist in the creation of how-to handouts Attended: and on-demand tutorials to support student use • “The Power of Symbols: When Hate Visits Our of SelectedWorks. Community,” April 2016 Creative Works: Programming: • “Lifelong Learning Lectures: Saving Lives with • Co-Planner with Corinne Bishop, inaugural Science,” April 2016 Dissertation Forum, February 2016 • Helped plan a one-day event sponsored by David Healy the UCF Libraries and the UCF College of Sr. LTA Graduate Studies designed to foster Cataloging Services knowledge sharing and provide information Training/Professional Development: about resources and services for doctoral • UCF Library Web Orientation, presented by Meg students related to their research Scharf – August 2015 • Forum programming included brief • “Fun with RDA Authorities, A very special Sci- presentations, concurrent sessions that Fi Edition,” October 2015 attendees can from which participants could • “Fun with RDA Authorities, Part 3,” December 2015 choose, a presentation on time and stress • “RDA Authorities Review,” January 2016 management, and a lunch-and-learn panel • “I Reject Your Reality and Substitute My Own: discussion presented by recently hired UCF Imaginary Stuff in LC, MARC and Beyond,” professors to provide doctoral students with February 2016
UCF Libraries Annual Report 2015-2016 Page 114 Faculty & Staff Accomplishments (cont’d)
• Libraries: Athena Hoeppner • Scholarly Communications Task Force, 2011 – Electronic Resources Librarian • Search Committee, Electronic Resources Acquisitions & Collection Services Librarian Awards: Received Annual UCF Libraries Award for 20 years of Attended: service to the Libraries • EBSCO User Group Meeting, Boston, MA, May 2016 Creative Works: • • Guest Lecturer: “Whirlwind Lecture ER&L 2016, Austin, TX, April 2016 • on Discovery Services,” Online Athena Computers in Libraries 2016, Washington, D.C., Lecture for SLT 9413, Management Hoeppner March 2016 of Electronic Resources, Chris • LITA Forum, Minneapolis, MN. November 2015 LeBeau, University of Missouri, Kansas City, • Charleston Conference, Charleston, SC, November 2015 November 2015 • Workshops: • Internet Librarian, Monterey, CA, October 2015 • “Hacking Discovery for Better UX,” pre- • NISO Forum: Future of Library Resource conference: Discovery, Baltimore, MD, October 2015 . with Eric Frierson (EBSCO Information Services) Yolanda Hood and Edward Corrado (University of Alabama Department Head Libraries Computers in Libraries ), 2016, Curriculum Materials Center Washington, D.C., March 2016 Creative Works: . with Eric Frierson (EBSCO Information Services) • Publications [Peer Reviewed]: and Joe Marquez (Reed College), Internet Librarian, Monterey, CA. October 2015 • “Fostering Authentic Inquiry and • “User Experience in the Discovery Ecosystem,” Investigation Through Middle Grade Mystery morning pre-conference Workshop, with and Suspense Novels,” with Vassiliki Rebecca Blakiston (University of Arizona Zygrouris Coe (CoEHB), Voices from the Libraries) and Eric Frierson (EBSCO Information Middle, Vol. 23, Issue 3, 2016 Services), Internet Librarian, Monterey, CA, • “Multicultural Inclusion of LGBTQ Literature October 2015 in Elementary Classrooms,” with Stephanie • Presentations: Logan, Dwight Watson, and Terri Lasswell • “E-Resources Pain Management,” Electronic (University of Northern Iowa), Equity and Excellence Resource Management System (ERMS) Panel in Education. Vol. 49, Issue 3, 2016 with Oliver Pesch (EBSCO Information Services) • Presentations: and Roen Janyk (Okanagan College). Given at • “Bringing Books to Life: Live Action Gaming three conferences: for Teens Through Collaborative Library . EBSCO User Group Meeting, Boston, MA. Efforts,” with Nardia Cumberbatch, Pamela May 2016 Jaggernauth, Justin McGill, and Mary . ER&L 2016, Austin, TX. April 2016 Rubin, American Library Association Annual . Charleston Conference, Charleston, SC. Conference, Orlando, June 2016 [National, November 2015 Peer Reviewed] • “Dr. Shibblelove: How I Learned to Stop • “Book Banning, Young Adult Literature, and Worrying and Implement Single-Sign On,” Diversity Suppression,” Banned Books Week, with Adam Traub (University of Rochester), LITA Valencia College, Orlando, September 2015 Forum, Minneapolis, MN, November 2015 [Invited] • “Variations on Embedding Discovery,” with • “A Brave New World: Multicultural Adam Traub (University of Rochester), Internet Literature in Secondary STEAM Classrooms,” Librarian, Monterey, CA, October 2015 with Ola Kalu (Ph.D. graduate student • “The Research Lifecycle at UCF: Supporting mentee), 18th Annual UCF College of Digital Humanities Efforts Throughout the Education and Human Performance Literacy Research Process,” with Sarah Norris, Sai Symposium, Orlando, April 2016 [Regional, Deng, Lee Dotson, Carrie Moran, THATCamp Peer Reviewed] Florida Unconference, February 2016 • Guest Reviewer, Literacy Research and Service: Instruction (peer-reviewed literacy education • State: journal); reviewed two submissions • Florida Virtual Campus Service: . User Interfaces FLVC, 2014 -, chair, 2015- • National: . Electronic Resources Licensing Committee, • American Library Association/ Young Adult 2013- Library Services Association (YALSA): • University: IT Resource Advisory Committee, . Local Arrangements Committee, 2015- Faculty Senate subcommittee. 2011 - 2016; chair, Teen Programming, 2015- 2016 (Coordinated 54 teens and chaperones from local libraries to provide
UCF Libraries Annual Report 2015-2016 Page 115 Faculty & Staff Accomplishments (cont’d)
review presentation of nominated books to the Best Fiction for Young Adults Pam Jaggernauth Committee) LTA Supervisor . Amazing Audiobooks for Young Adults Curriculum Materials Center Awards List Committee (charged with Creative Works: Presentations: listening to and selecting the best • “Bringing Books to Life: Live Action Gaming for audiobooks for teens in 2017) Teens Through Collaborative Library Efforts,” • ACRL/EBSS Distinguished Librarian Award with Nardia Cumberbatch, Yolanda Hood, Committee 2015-2017 Justin McGill, and Mary Rubin, American • African American Read In 2016 Program Library Association Annual Conference, Planning Committee (a National Council of Orlando, June 2016 [National, Peer Reviewed] Teachers of English program collaboration • “Interactive Whiteboards: A Promethean and between Orange County Public Library and SmartBoard How-To,” Happy Hour Workshop, Sisters Across America) UCF, CMC, March 2016 • University: • “Book Banning, Young Adult Literature, and • College of Education and Human Diversity Suppression,” Banned Books Week, Performance: Valencia College, Orlando, September 2015 . Happy Hour Workshop Committee, 2014 - [Invited] . Instructional Resources Committee, 2013 – Service: Libraries: . Lifelong Learning in Education Advisory • Completed term on DAG Board • Reserves Work Group (now defunct) • Faculty Senate, Budget and Administration Subcommittee 2015-2016 Selma K. Jaskowski • Honors College Thesis committees member Assistant Director for David Foresman and Jessica Van Information Technology & Digital Westering Initiatives • Applied for and was granted Graduate Awards: Received Annual UCF Faculty status Libraries Award for 20 years of service to the Libraries Davina Hovanec Creative Works: Computer Analyst • Awarded $76,994.54 for the Selma Information Technology & Digital Initiatives Technology Fee Project, “A Jaskowski Awards: Received Annual UCF Libraries Award Digital Studio for the John C. for 15 years of service to the Libraries Hitt Library” Service: • Awarded $66,651.20 for the Technology Fee Project, • Gender Spectrum Support Group, moderator “Equipment Enhancement & Replacement” • IT&R Social Committee, Photographer Service: • National: Megan Humphries • Association of Research Libraries SHared Sr. LTA Access Research Ecosystem (SHARE) Joint Circulation Services Working Group Service: Libraries: • Coalition for Networked Information • Information Kiosk, organizer • State: • Mobile Librarian • Florida Academic Library Services Training/Development: Cooperative (FALSC) / Florida Virtual • Volunteer in Special Collections Campus Committee Assignments: . Local ILS Implementation Coordinator for Chemera “CJ” Ivory the Next Gen ILS Business Librarian . ILS ITN documents and vendor Research & Information Services presentations, reviewer Creative Works: Presentation: “Do not miss your • UCF Libraries, Florida Digital Archive, one shot: Using the jigsaw strategy to engage Florida Heritage Project, and ETDs, Project students in library instruction sessions,” with Manager Rebecca “Missy” Murphey, BRASS Academic Forum: • University: Lightning Talks on Innovation and Risk Taking in • Data Storage & Management Group Business Libraries, American Library Association • Downtown Campus Planning Group Annual Conference, Orlando, June 2016 • Libraries: Service: • 21st Century Library Planning Group • State: . Visit to University of Missouri Kansas City • FLA Marketing Committee ARC, Kansas City, MO, March 2016 . Furniture Test - Online form, signs, and • NEFLIN Technology Interest Group, co-chair placement of furniture done by IT, • Libraries: January 2016 • Databases Working Group • Digital Collections Interest Group • LibGuides Working Group • Library Advisory Committee
UCF Libraries Annual Report 2015-2016 Page 116 Faculty & Staff Accomplishments (cont’d)
• Student Advisory Committee Service: Libraries: Director’s Advisory Group • Central Florida Memory Training/Professional Development: . Operations Committee • Enneagrams personality exercise . Digital Services and Server Support • P-Card Training for Cardholders • Search Committee, Head, Special Collections • QPR Suicide Prevention training & University Archives, chair • SR Inquiry One 9.0 class • Web Working Group, chair • SR Inquiry Two 9.0 class . Steering Committee, chair • Supervisor Skills Series • Other: Hosted Knowledge Commons visit by Attended: American Library Association Annual Swedish IT professionals, November 2015 Conference, Orlando, June 2016 Digital Project Development: • Institutional Repository Aaron Keyser • Data Management and Storage Systems Administrator Attended: Information Technology & Digital Initiatives • Coalition of Networked Information Fall Service: Meeting, Washington, DC, December 2015 • University: • Innovative User Group Meeting, San Francisco, • Classrooms and Labs Standards Committee CA, March 2016 • NET Domain Committee • FALSC Region 3 User Meeting, Valencia West, • System Center Configuration Manager Orlando, April 2016 (SCCM) User Group • Coalition of Networked Information Spring • Systems Administrators Subcommittee Meeting, San Antonio, TX, April 2016 • Libraries: Evacuation Team Michael “Mike” Jimenez Raynette Kibbee Office/Payroll Manager Sr. Administrative Assistant Library Administration Library Administration Service: Awards: Received Annual UCF Libraries Award • University: IT & R Social Planning Committee for 30 years of service to the Libraries (PowerPoint presentation & flyer) Service: Libraries: Training/Professional Development: • Web Working Group: • HR Liaison quarterly meeting • Intranet subcommittee • Web Editor for Library Administration Jacqui Johnson • Director’s Advisory Group (ex-officio) Sr. LTA Training/Professional Development: Cataloging Services • Creative Works: Hidden Artist Exhibition and “Building PDFs with Acrobat XI,” Lynda.com Reception, August-September 2015 • “Adobe Bridge,” Lynda.com Training/Professional Development: • Budgeting Workshop • UCF Library Web Orientation, presented by Meg • “How to Write Effectively for Websites and Scharf – August 2015 Mobile,” NEFLIN Webinar, March 2016 • Information Exchange, August 2015: Attended: • IT & DI • Technology Advisory Group meetings • Health Sciences Library Katie Kirwan • “RDA for Copy Catalogers – The Basics,” Sr. LTA September 2015 Acquisitions & Collection Services • “Fun with RDA Authorities, A very special Sci- Service: Fi Edition,” October 2015 • Libraries • “Fun with RDA Authorities, Parts 2 & 3,” • Director’s Advisory Group; 2016 Libraries November 2015, December 2015 Years of Service Awards Committee, chair • OneNote, January 2016 • Florida Academic Library Services • Skype for Business, January 2016 Cooperative (FALSC); Sierra/Encore Duet • Active Shooter Program, May 2016 ERM Discussion Group member Schuyler Kerby Attended: • Sr. LTA FALSC Region 3 User Meeting Universal Orlando Foundation Library at the • American Library Association Annual Rosen College of Hospitality Management Conference, Orlando, June 2016 Creative Works: Exhibits, Rosen Library: Cynthia Kisby • “Loca-Motion: The Farm to Table Movement,” Department Head with Allison Matos, May-August 2015 • “Get Connected at Rosen,” August-September 2015 Regional Campus Libraries Creative Works: • “New Year, New You,” with Katrina Phillips, • January-February 2016 Presentation: “Match.com for Resumes,” invited with Keila Zayas-Ruiz (University of Tennessee Knoxville) • “Summer Book Vacation,” May-August 2016 and Terri Gotschall (Office of Technology Transfer),
UCF Libraries Annual Report 2015-2016 Page 117 Faculty & Staff Accomplishments (cont’d)
American Library Association Placement Center, • Information Technology & Resources Annual Conference, Orlando, June 2016 Coordinating Council • Publication: “A Change-Management Case • ITR Shared Services Group Study: Initiating a Technology Lending Program . System Center Configuration Manager across Multiple Campuses,” Library Leadership shared service work group UCF and Management, accepted March 2016 Departmental Security Coordinator [pending peer review] • NET Domain Committee Service: • Pay for Print User Group • United Way, Library Team Captain • College/Division IT Managers Group • Supported the Promotion Coordinating • UCF Departmental Security Coordinator Committee interactions with CDL and Office of • Libraries: Faculty Excellence to develop division-wide • Technology Advisory Group, chair promotion guideline • Web Working Group • Leah Kriebel Central Florida Memory Web Design and Server Support Committee Regional Campus Librarian • Sierra Encore Duet Systems Working Group UCF - Valencia Osceola Creative Works: Workshop: Susan MacDuffee “Company Research,” with Min Sr. LTA Tong, 2nd Annual Central Region Acquisitions & Collection Services Career Day at Valencia Osceola Service: Service: • Divisional: IT & R Awards Committee • Video Guidelines Task Force Leah Kriebel • Libraries: • LibGuides working group to • eResources Access Team clean up existing LibGuides • FLARE Project Team • Web Working Group • Mobile Librarian • FLA Marketing Committee, helped to develop a • UCF “I Believe” Faculty/Staff Campaign video to be shown at Library day. Training/Professional Development: EBSCOnet • FLA Scholarship Committee, helped to facilitate renewal training webinars the President’s Reception Dinner and Silent Attended: Auction • FALSC Region 3 User Meeting • Jamie LaMoreaux American Library Association Annual Conference, Orlando, June 2016 LTA Specialist Acquisitions & Collection Services Kate Malahina Service: LTA Supervisor • Local: Acquisitions & Collection Services • Orlando Curling Team, vice president Service: • Library Heart Walk Team, captain • Served on two rounds of committees for Sr. LTA • University: positions • Staff Council Representative • Contributed to the launch of the new . Charter Committee acquisitions order app, which replaced the old . Election Committee Acquisitions Order Form on the Intranet . Scholarship Committee Attended: • UCF Traffic and Parking Committee, co-chair • FALSC Region 3 User Meeting on Sierra • UCF Benefits Committee Implementation, April 2016 • Libraries: • American Library Association Annual Conference, • Assisted in circulation head count Orlando, June 2016, and meeting with the • Evacuation Team, co-chair monograph vendors • eResources Team Jim Mauk • Mobile Librarian Sr. LTA • Information Kiosk, Student Orientation Circulation Services • Library Diversity committee Training/Professional Development: Trained Seth • Annual UCF Libraries Awards, co-chair Dwyer on course reserves • Hospitality chair of the Weavers of Orlando Patti McCall Joel Lavoie Physical & Life Sciences Librarian Library IT Manager Research & Information Services Information Technology & Digital Initiatives Creative Works: Service: • Poster Session: “Reaching the Unreachable. • University: Outreach for Science and Engineering • Digital Signage Committee Librarians,” with Ven Basco, Science, . Digital Signage Governance Subcommittee Technology, Engineering Library Leaders in
UCF Libraries Annual Report 2015-2016 Page 118 Faculty & Staff Accomplishments (cont’d)
Action (STELLA!) unconference 2016, Raleigh, • “Introduction to Text-Mining Research Papers,” NC United Kingdom Serials Group (UKSG), • Presentation: “Try, Try Again: Better Faculty September 2015 Outreach Through Trial and Error,” with • “Full-Text Finder and Holdings and Link Michael A. Arthur and Sarah Schulman Management,” EBSCO, September 2015 (Springer), Charleston Conference, November • “Full-Text Finder: A Future Forward 2015 Publication Discovery Experience,” EBSCO, Service: September 2015 • National: • “OCLC Research TAI CHI “How You Can Make • American Chemical Society, Chemical the Transition from MARC to Linked Data Information Division: webmaster, conference Easier,” OCLC Research, November 2015 programmer • “Schema.org in Two Parts: From Use to • ACRL Science & Technology Section (STS) Extension (Part 1),” ASIS&T, November 2015 American Chemical Society liaison, ALA • “Schema.org in Two Parts: From Use to Chapter Relations Committee Extension (Part 2),” ASIS&T, December 2015 • University: • “ALCTS virtual preconference, We Can Do It, • Fee Appeals Committee You Can Too! Metadata Automation for • University Master Plan Committee Everyone, Session 1, Automating Descriptive • UCF/UFF Senate Metadata Creation: Tools and Workflows,” June • Libraries: Director’s Advisory Group 2016. Included two presentations: Migrating Attended: ETDs from Dublin Core to MODS: Automated • Charleston Conference Processes for Metadata Enhancement • American Library Association Annual presented by Annie Glerum (Florida State University) Conference, Orlando, June 2016 and Dominique Bortmas (University of South Florida) • American Chemical Society Spring Meeting, San and Finding a New Metadata M.O.: Metadata Diego Automation on a Budget at a Medium-Sized • Florida Scholarly Communications Interest Institution presented by Joseph R. Nicholson Group unconference (University of North Carolina-Charlotte). • “ALCTS virtual preconference, We Can Do It, Edmund McClam You Can Too! Metadata Automation for Sr. LTA Everyone, Session 2, Automating Legacy Data Circulation Services Cleanup Projects,” June 2016. Included two Training/Professional Development: presentations: Editing Legacy Metadata for • Skype for Business ETDs: Description of a Best Practice Using the • Outlook Calendar MARCEdit Plug-In Tool presented by Marielle • Active Shooter Veve (University of North Florida) and Looking Back, • Took writing classes at Full Sail Moving Forward: A Large-Scale Metadata Remediation Effort presented by Maggie Kim Montgomery Dickson (Duke University). Librarian • “A Shared Responsibility: Year-Round Cataloging Services Cybersecurity Resources,” FDLP Academy Creative Work: Presentation: “Using $9 to Protect (GPO), June 2016 Bib Data,” Cataloging Services, June 2016. • NACO Training Online Workshop, March 2016. Distributed PowerPoint. When $9 was later Consisted of 7 live webinar sessions (14 hours) changed to $5 KEEPXX, revised PowerPoint and plus viewing of 18 recorded webinar sessions distributed it locally and statewide. (about 18 hours) plus homework (2-4 hours per Service: recorded session). • SUL Groups and Activities Attended: • Bibliographic Control and Discovery (BCD) • Florida Academic Library Services Cooperative Subcommittee, continuing member, co-chair Region 3 Meeting, April 2016 through December 2015 • American Library Association Annual . BCD liaison to the Technical Services Conference, Orlando, June 2016 Standing Committee (TSSC) meetings, Membership: American Library Association through December 2015 . BCD Batchloading Best Practices Task Renee Montgomery Group, chair, July 2015-February 2016 Outreach Librarian • Working Group for CSUL Cleanup Projects, Teaching & Engagement continuing project Service: • • Libraries: Search Committee, Electronic State: Resources Librarian, 2015 • FLA Scholarship Committee, 2014-2016 co- Training/Professional Development: Webinars: chair for Marketing • “Implementing Linked Data in Low-Resource • FACRL Board Member, Communications Conditions,” ASIS&T, September 2015 Manager, 2014-2016
UCF Libraries Annual Report 2015-2016 Page 119 Faculty & Staff Accomplishments (cont’d)
• University: 17th Distance Library Services Conference, • Foundations of Excellence (FoE) “Leaning Pittsburgh, PA, April 2016 Dimension” Committee • “The Road Untravelled: Alternative Outreach • Common Reader Committee for Instruction,” with Rachel Mulvihill, Library Instruction West, June 2016 • Knights Academic Resource Services (KARS) • “Promoting Subject Specialists and Committee (Networking Academic Support Enhancing Visibility of Library Reference,” Units) with Jennifer Friedman (University of South • Mobile/eTextbook Focus Group Florida), Nora Wood (University of South Florida), • Faculty Travel Committee Barbara Tierney & Sha Towers (Baylor • Honors College Information Fluency Student University), American Library Association Award Committee Annual Conference, Orlando, June 2016 • Webinars: Carrie Moran • “Redesigning and Migrating Your Library User Engagement Librarian Website Using Card Sorting,” with Jennifer Teaching & Engagement Jones (Georgia State University), Association of Creative Works: Southeastern Research Libraries, • Publication: “Taking UX data offline,” Strategic December 2015 Library, 27, 11-15 • “Keep it Green: Leading Sustainable and • Presentations: Successful Online Teams,” with Beth Filar- • “UX Crash Course,” Florida Library Williams (Oregon State University), John Jackson Association Mini-Conference, Panama City, (Whittier College), Rachel Mulvihill, and Heidi FL, September 2015 Steiner Burkhardt (Norwich University), Library • “The impact of an online library skills course Leadership and Management Association, on a face-to-face instruction program,” with February 2016 Rachel Mulvihill and Corinne Bishop, Service: Georgia International Conference on • National: Information Literacy, Savannah, GA, • ACRL September 2015 . 2017 Innovations Committee, 2013 -, team • “Building a UX Army at Your Library,” leader NEFLIN Hot Topics Conference, St. . IS Communication Committee Augustine, FL, May 2016 . ULS Communications Committee • “Keep it Green: Leading Sustainable and Editor, ULS Newsletter Successful Online Teams,” with Beth Filar- • Journal of Collaborative Librarianship, Williams (Oregon State University), Heidi Steiner Social Media Editor Burkhardt (Norwich University), and John • Journal of Library and Information Services Jackson (Whittier College), Association of College in Distance Learning, Reviews Editor and Research Libraries Conference, Portland, • State: Florida Library Association Continuing OR, March 2015 Education Committee • “The Research Lifecycle at UCF: Supporting • University: Digital Humanities Efforts Throughout the • UCF Pride Faculty and Staff Association Research Process,” with Sarah Norris, Sai Deng, . President Athena Hoeppner, Lee Dotson, THATCamp . Alliance Mentoring Program Mentor Florida Unconference, February 2016 • Mobile/eTextbook Focus Group • Panel Discussions: • Undergraduate Course Review Committee, • “Librarianship After Detours: The Path of Fall 2015 Second Career Librarians,” Erica England • Social Media Managers Group and Jenna Settles (Valencia College), Georgia • Libraries: International Conference on Information • Video Guidelines Task Force Literacy, Savannah, GA, September 2015 • Website Redesign and Policy Task Force • “If Students Were Cats: Understanding The • Web Working Group Steering Committee Different Breeds At Your Institution,” with • Scholarly Communications Work Group Kyle Stewart (Gale Cengage Learning), at the • Charleston Conference, Charleston, SC, Social Media Administrator for the UCF November 2015 Libraries • • “The User Experience: Online and IRL,” with Editor, Illuminations • 2015 Holiday Party Committee Dave Comeaux (Louisiana State University), st Designing For Digital Conference, Austin, • 21 Century Library Communications TX, April 2016 Committee • “Building a UX Army at Your Library,” with Tim Bottorff and Bobby Ciullo, Designing For Digital Conference, Austin, TX, April 2016 • “Finding the Balance in Online Library Instruction: Sustainable and Personal,” contributed paper, with Rachel Mulvihill,
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Service: Rachel Mulvihill • National: Patent Trademark Resource Center Department Head Association (PTRCA), 2015- Teaching & Engagement • University: Creative Works: • Faculty Senate; Library Advisory Committee, • Publication: “LIRT Top Twenty for 2015,” with AY 2015-2018 Sherry Tinerella (Arkansas Tech University Library), Steve • Libraries: Brantley (Eastern Illinois University), Eveline • Faculty Affairs Committee (FAC), CY 2014-16 Houtman (University of Toronto Libraries), Paula . Johnson (New Mexico State University), Amy Pass (Sage Vice-chair, July-August 2015 Colleges Libraries), and AnneMarie Smeraldi . Chair, September 2015-present (Cleveland State University). Library Instruction • Evacuation Team Round Table News, 38(4), 2016 • Research & Information Services Blog, • Presentation: “The impact of an online library skills coordinator course on a face-to-face instruction program,” with • Student Accessibilities Services/Library Carrie Moran and Corinne Bishop, Georgia Liaison International Conference on Information Literacy, • New Book Display, coordinator Savannah, GA, September 2015 Training/Professional Development: • Panel Discussions: • Completed Patent and Trademark Resource • “Finding the Balance in Online Library Center Program (PTRCP) Annual Training Instruction: Sustainable and Personal,” Seminar, Alexandria, VA, March 2016 contributed paper, with Carrie Moran, 17th • Webinars: Distance Library Services Conference, • PTRCP (2-parts), July 2015: Pittsburgh, PA, April 2016 . “¿¡Punctuation Marks : Trademark • “The Road Untravelled: Alternative Outreach Searching Troublemakers – How to Search for Instruction,” with Carrie Moran, Library for Punctuation Marks‽ & Symbols! ;•” Instruction West, June 2016 . “Patent Models – A Distinctively American Service: Approach to Specifying Inventions” • National: • PTRC: “U.S. Patent Related Publications – • ACRL Distance Learning Section Program Basics that every patent librarian should Planning Committee know,” August 2015 • Library Instruction Round Table Top 20 • “How to Create New Revenue Streams for Committee your Library,” November 2015 • University: • “Adding Patent Records to Clemson's IR – • Common Program Oversight Committee Highlighting the University’s Output,” • 2016 Knights Write Showcase, student ASERL, January 2016 poster judge • “Ditch the Mouse: Assistive Technology is • Libraries: Here!,” Florida Library, February 2016 • Video Guidelines Taskforce, chair • “TLDR (Too Long, Didn't Read),” March 2016 • Director’s Advisory Group, 2013-2015 Attended: American Library Association Annual Conference, Orlando June 2016 Rebecca “Missy” Murphey Reference/Instruction Librarian Adriana Neese Research & Information Services LTA Supervisor Awards: Received Annual UCF Circulation Services Libraries Award for 5 years of Service: Libraries: service to the Libraries • Evacuation Team Creative Works: • WRAPT Committee • Presentation: “Do not miss your Missy • Web Working Group one shot: Using the jigsaw Murphey Training/Professional Development: strategy to engage students in • Performance Appraisals- PER067 library instruction sessions,” with Chemera “CJ” • Community Service Officer Introduction Ivory, BRASS Academic Forum: Lightning Talks • OneNote on Innovation and Risk Taking in Business • Skype for Business Libraries. American Library Association Annual • Outlook Calendar Conference, Orlando, June 2016 • Exhibit: In conjunction with Scholarly Sarah Norris Communication and the Office of Technology Scholarly Communication Librarian Transfer, organized and staffed an “Ask an Research, Education & Engagement Expert” table in the library in honor of World Award: UCF Libraries Professional Development Intellectual Property Day Research Award, 2016
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Creative Works: Service: • Publication: “Trends in Open Access,” • State: Florida Library Association, secretary, Illuminations: Newsletter for New Faculty, Spring May 2015 - May 2017; Successfully solicited 2016 Daytona Speedway for a scholarship donation • Presentations: and the display of a NASCAR vehicle at the FLA • “Mentoring Demystified: Partners in conference hotel, March 2016 Success,” with Kathryn Deiss (Kathryn Deiss • University: “Foundations of Excellence Transfer Consulting), Janice Flug (American University), Student Initiative,” appointed to Philosophy Heylicken Moreno (University of Houston), Action Team Deborah Tenofsky (University of Cincinnati), and • Libraries: Faculty Affairs Committee, Mentoring Regina Gong (Lansing Community College), Coordinator, 2016-2018 American Library Association Annual Conference, Orlando, June 2016 Burak Ogreten • “STARS, Faculty Profiles, and Author Senior Archivist Rights,” with Kerri Bottorff and Lee Dotson, Special Collections & University Archives Rosen College Research Colloquium, Creative Works: April 2016 • Exhibits: • “Grow Your Own Academic Library Scholarly • “Joy Postle: Artist Without Limits,” with Communication Program,” with Ven Basco, David Benjamin, October 2015 Lee Dotson, Barbara Tierney, and John • Assisted Orange County Regional History Venecek, Florida Library Association Annual Center exhibit “Art Legends of Orange Conference, March 2016 County: Albin Polasek,” March-May 2016 • “The Research Lifecycle at UCF: Supporting • Displayed items from Zora Neale Hurston Digital Humanities Efforts Throughout the Research Process,” with Sai Deng, Lee Collection for “Zora! Festival of the Arts and Dotson, Athena Hoeppner, and Carrie Humanities,” John C. Hitt Library, Moran, THATCamp Florida Unconference, January 2016 February 2016 • Curated “Kennedy Space Center: Through • “Copyright Considerations for Undergraduate the Years of Space Exploration,” with Mary Research,” Florida Statewide Symposium: Rubin, displayed from June 13- Engagement in Undergraduate Research September 2016 Conference, October 2015 • Processed New Collections: • “STARS,” with Lee Dotson, Faculty Senate • Dr. A. Val Bradley, National Labor Relations Meeting, September 2015 Board Collection, 1950-1980 • Poster Session: “To Embargo or Not to • Florida Maps Collection, 1837-2007 Embargo?: The Impact of Updating Embargo • John Senders Collection, 1880-2014 Options for Undergraduate Theses,” USETDA • League of Women Voters of Volusia County Conference, September 2015
Service: Collection, 1958-2012 • National: Humanities, Arts, Science, and • Otto Frohlich Collection, 1897-1969 Technology Alliance and Collaboratory • Paul O. Schallert Collection, 1935-1964 (HASTAC) 2017, Planning Committee • Rose Feinman Papers, 1938-2002 • State: • S. F. Travis Company Collection, 1921-1939 • Florida Scholarly Communication Interest • University of Central Florida Special Group Collections Vertical Files, 1872-2016 . Unconference, Planning Committee • Vincent J. Fonelli Collection, 1906-1985 • Florida Digital Humanities Consortium, Communications Administrator • University: • Search Committee, Texts & Technology Faculty Position • Planning Committee, THATCamp Florida • Libraries: • Social Media Group • Web Working Group Peggy Nuhn Regional Campus Librarian Sanford/Lake Mary Creative Works: Publication: “Do You Know What They Don’t Know: How Students Approach Research,” UCF Libraries Illuminations: A Newsletter for New Faculty, Spring 2016 Jamie Lee Curtis and Peggy Nuhn at 2016 American Library Association Annual Conference, Orlando
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• Volusia County Music Teachers Association, • “Caring for Artifacts found in Archives 1955-2015 Collections,” Connecting to Collections Care, • Materials Added to the Existing Collections: April 2016 • Archimedes L. A. Patti Research Papers, • THATCamp Florida 2016, February 2016 1922-1993 (Added 1 Linear Feet) • “Curating across the Curriculum,” with Barry • Bromeliad Society International (BSI) Mauer (UCF English Department) and John Venecek Archive, 1942-2009 (Added 1 Linear Feet) • “Voyant Hands on (Text Analysis),” Abby • Children’s Home Society of Florida, 1862- Scheel (Florida State University) 2012 (Added 7.75 Linear Feet) • Outlook Calendar, June 2016 • Democratic Women’s Club of Florida, 1945- • UCF Human Resources Identity Theft Prevention 2015 (Added 16 Linear Feet) Assessment Course, February 2016 • Florida State Music Teachers Association Attended: Collection, 1934-2013 (Added 1.1 Linear Feet) • Information Exchange sessions,” August 2015: • George and Anne Millay Collection, 1959- • Information Literacy & Outreach 2006 (Added 1 Linear Feet) • Research & Information Services • Harris Rosen Collection, 1896-Present • (Added 13.5 Linear Feet) Annual UCF Libraries Awards, August 2015 • • Joy Postle Papers, 1910-2015 (Added 2.25 President Hitt’s State of the University Address, Linear Feet) September 2015 • • UCF Community Veterans History Project, United Way Mystery Event, October 2015 2011-Present (Added 1 Linear Feet) • USPS Service Awards, October 2015 • • Zines Collection, 1996-2011 (Added 1 Linear Faculty and Staff Campaign Kick-Off Breakfast, Feet) February 2016 • Service: John T. Washington Luncheon, February 2016 • • University: UCF Community Veterans History Celebrating Excellence, Founders Day Honors Project, 2012 - Convocation, April 2015 • • Libraries: CONTENTdm Migration meeting, March 2016 • Digital Collections Interest Group, 2013 - Mary Page • Web Working Group, 2015 - Associate Director • Evacuation Team, 2015 - Collections & Technical Services • Diversity Week Group, October 2015 Service: • Technology Advisory Group • National: • Information Exchange Presentation – 2 • Association for Library Collections & sessions, August 2015 Technical Services (ALCTS) • Volunteer, Information Kiosk desk, . Nominating Committee, chair, 2016 – 2017. August 2015 . President – Elect, President, Past – • Volunteer, Carnival of Open Access Event, President, 2013 – 2016 October 2015 • Oxford University Press, Library Advisory Training/Professional Development: Council, 2014 – • Webinars: • National Academy of Sciences. Proceedings • “RDA for Copy Catalogers: The Basics,” of the National Academy of Sciences (PNAS), ALCTS, September 2015 Library Advisory Board, 2006 – • State: • “Reframing the Problem: Caring for Framed • State University System of Florida. Objects in Small Institutions,” American Negotiating Team for the Springer Publishing Institute for Conservation of Historic and Package, 2016 Artistic Works, February 2016 • FLVC (Florida Virtual Campus) Collection • “Fair Use: Past, Present, and Future of a Management and E-resources Standing Critical Legal Right,” Kyle K. Courtney (Harvard Committee, 2015 University), Florida State University Institute • University: University Athletic Advisory Committee, Copyright in Higher Education, February 2016 2015 – • “Institutional Copyright Support in Higher Education,” Abby Queale (Florida State University) Reynaldo “Rey” Parulan Office Assistant • “Fair Use and Educational Copyright Cataloging Services Exceptions: From Theory to Practice,” Service: Libraries: Information Barbara Kaplan (Florida State University, College of Kiosk Law Research Center) and Christine Fruin Training/Professional (University of Florida, George A. Smathers Libraries) Development: • “TLDR (Too Long, Didn’t Read),” Nicole • UCF Library Web Orientation, Hennig, March 2016 August 2015 Rey Parulan • Information Exchange 2015, IT & DI, August 2015
UCF Libraries Annual Report 2015-2016 Page 123 Faculty & Staff Accomplishments (cont’d)
• “RDA for Copy Catalogers – The Basics,” • ALCTS: September 2015 . “RDA for Copy Catalogers,” September • “Fun with RDA Authorities, A very special Sci- 2015 Fi Edition,” October 2015 . “The Data Life Cycle and the Landscape of • “Fun with RDA Authorities, Parts 2 & 3,” Library Led Services,” January 2016 November 2015, December 2015 . “Research Data Management Services: • “RDA Authorities Review,” January 2016 Assessing the Needs of Your Environment • “Active Shooter Program,” May 2016 and Building a Sustainable Program,” • Outlook Calendar Training, June 2016 January 2016 Lisa Perez • “Finding, Downloading, and Editing Digital Sr. LTA Photos for Free,” Florida Libraries, Circulation Services March 2016 Training/Professional Development: • Library: • “ABCs of Diversity” • “Information Exchange” sessions (various), • “UCF Actions to Prevent and Correct August 2015 Discrimination” • OneNote, January 2016 • “Red Flags - ID Theft Prevention” • Skype for Business, January 2016 • PS SA/HR Basic Navigation • Active Shooter Program, May 2016 • SR Inquiry One 9.0 • Outlook Calendar, June 2016 • SR Inquiry Two 9.0 • NACO training (online), March 2016 • SR FERPA Memberships: • Outlook Calendar • American Library Association (ALA) • Took classes at Florida State College at • Association for Library Collections and Jacksonville Technical Services (ALCTS) Jeanne Piascik • Cataloging and Metadata Management Principal Cataloger Librarian Section (CMMS) Cataloging Services • Florida Library Association (FLA) Creative Works: • Online Audiovisual Catalogers (OLAC) • Publication: “CaMMS Forum: BIBFRAME Attended: Experimentation and Development,” ALCTS • FALSC Region 3 Meeting, April 2016 Forum Reports, 2015 Annual Conference • American Library Association Annual • Presentations: Cataloging Services Meetings Conference, Orlando, June 2016 • “Fun with RDA Authorities, parts 1-3,” Joanie Reynolds October 2015, November 2015, Sr. LTA December 2015 Interlibrary Loan / • “RDA Authorities Review,” January 2016 Document Delivery Services • “I Reject Your Reality and Substitute My Service: Own: Imaginary Stuff in LC, MARC, and • University: Beyond,” February 2016 • Raised money for, and participated in the • Poster Session st : “A 21 Century Inventory for a 2015 Greater Orlando Heart Walk 21st Century Library,” with Joe Bizon, Lindsey • Ritzert, Kristine Shrauger, and Peter Spyers- Volunteer: Duran, American Library Association Annual . BETA Center, Day of Caring Conference, June 2016 . Greenwood Cemetery, Knights Give Back Service: . It Takes Courage Volunteer Door-Hanging • State: Event • SUL Cataloging, Authorities, and Metadata Libraries: (CAM) Committee, co-chair, January 2015 - • 2015 Employee of the Year Award Selection . CAM Authorities Subcommittee Committee, chair • Holiday Party Planning Committee • Cataloging/Authorities Working Group for • Mobile Librarian Fall 2015 & Spring 2016 the Sierra and Encore Duet Implementation, • Carnival of Open Access, volunteer April 2016 - • Libraries: Lindsey Ritzert • Web Working Group (WWG), January 2015 - Department Head • ARC Materials Committee Circulation Services Training/Professional Development: Creative Works: Poster Session: “A 21st Century • Webinars: Inventory for a 21st Century Library,” with Joe • FLVC: Bizon, Jeanne Piascik, Kristine Shrauger, and . “Shared Bib Global Change,” July 2015 Peter Spyers-Duran, American Library Association . “Sierra/Encore Duet Implementation Annual Conference, June 2016 Working Group Orientation,” May 2016
UCF Libraries Annual Report 2015-2016 Page 124 Faculty & Staff Accomplishments (cont’d)
Service: • University: Shane Roopnarine • New Student Orientation Public Services Librarian • Commencement, Convocation, and Universal Orlando Foundation Library at the Recognitions Committee Rosen College of Hospitality Management • Libraries: Service: • Collection Shift Committee • State: • Library Planning Committee • Florida Library Association • Public Services Group . Executive Board, Leadership Intern • DAG Soup-er Salad Bar Committee . Intellectual Freedom Committee, vice chair • Library Statistics/Analytics Task Force . Conference Committee • 21st Century Library Communications . Co-organized, with Renaine Julian (Florida Committee State University Libraries), FLA Annual program, • Carnival of Open Access, volunteer “Bringing Everyone to the Table: • Annual UCF Libraries Awards Committee Supporting Inclusion and Diversity in Our • Sierra Implementation FALSC Circulation Communities” Working Group • University: University Travel Awards Committee • Summer Knights Reading Challenge • Libraries: • Personal Development Research Award • Web Working Group Committee . Guides Task Force Training/Development: . Video Guidelines Task Force • Research and Information Services Retreat Training/Development: • Performance Appraisal Training • Completed three courses toward M.A. in • Skype training Instructional Design and Technology • “ABCs of Diversity” • Enneagrams personality exercise • FSC 111 Credit Info Security 2016 • QPR Suicide Prevention training • Outlook Calendar Memberships: • American Library Association Yvonne Rivera • Association of College & Research Libraries Sr. LTA • Cataloging Services Intellectual Freedom Roundtable • Training/Professional Development: Florida Library Association • UCF Library Web Orientation, presented by Meg Attended: Scharf – August 5, 2015 • American Library Association Annual • Information Exchange, August 2015: Conference, Orlando, June 2016 • IT & DI • Florida Library Association Annual Conference, • CA & PR Daytona Beach, March 2016 • SCUA Mary Rubin • Scholarly Communication Senior Archivist, University Archives • Health Sciences Library Special Collections & University Archives • Acquisitions & Collection Services Creative Works: • Regional Campuses Library • Publication: “Reaching for the Stars in the • “RDA for Copy Catalogers – The Basics,” Seventies,” Reflections from Central Florida ,v. September 2015 14, no. 3 (Summer 2016) p. 17-19 • “Fun with RDA Authorities, A very special Sci- • Presentations: Fi Edition,” October 2015 • “All Politics Aside: Archivists Collaborating for • “Fun with RDA Authorities, Parts 2-3,” Advocacy,” with Barbara Teague (recently retired November 2015, December 2015 Kentucky State Archivist), moderator Jim Corridan • “RDA Authorities Review,” January 2016 (Indiana State Archives), Kathleen Roe (New York State • “I Reject Your Reality and Substitute My Own: Education Department), Christine Garrett (Georgia Imaginary Stuff in LC, MARC and Beyond,” Archives), Pari Swift (Ohio Attorney General’s Office), Val February 2016 Wood (Department of Executive Services, King County, • Active Shooter Program, May 2016 Washington), Kayla Harris (Records & Archives, Clinton Attended: American Library Association Annual Conference, Orlando, June 2016 County, Ohio), Erin Lawrimore (Jackson Library, University of North Carolina, Greensboro), Tanya Zanish-Belcher (ZSR Library, Wake Forest University), and Wendy Hagenmaier (Georgia Institute of Technology), Council of State Archivists (CoSA) Member Webinar, March 2016 • “Bringing Books to Life: Live Action Gaming for Teens Through Collaborative Library Efforts,” with Dr. Yolanda Hood, Nardia Cumberbatch (Valencia College), Pamela
UCF Libraries Annual Report 2015-2016 Page 125 Faculty & Staff Accomplishments (cont’d)
Jaggernauth, and Justin McGill, Young Adult • Document Accessibility 101, February 2016 Literacy Services Association (YALSA), • Red Flags: ID Theft Prevention, February 2016 American Library Association Annual • Safe Zone: Advocate, February 2016 Conference, Orlando, June 2016 Attended: • Exhibits: • The Humanities and Technology Camp • “UCF through the Decades,” October 2015 – (THATCamp), UCF, February 2016 January 2016 • Leadership Institute, UCF, March 2016 • “Kennedy Space Center: Through the Years • “Privacy and Confidentiality [Digital Archives of Space Exploration,” with Suphi “Burak” Specialist Course],” Society of American Ogreten, June 2016 – September 2016 Archivists, May 2016 Service: • “Managing Electronic Records [Digital Archives • National: Specialist Course],” Society of American • Society of American Archivists, 2014 – Archivists, May 2016 • Regional Archival Associations Consortium, • American Library Association Annual 2015 – Conference, Orlando, June 2016 . Advocacy Subcommittee, 2015 - • State: Timothy Ryan • Society of Florida Archivists, 2014 – 2015 Sr. Clerk . Director, 2015 – 2017 Library Administration . Florida Archives Month Committee, 2015 Awards: Received Annual UCF . Membership Committee, 2015 Libraries Award for 15 years of service • University: to the Libraries • American Red Cross Club at UCF, Advisor, Assisted in the transport of microfiche 2014 - cabinets from Barry Law School to . Advisor, 2014 – John C. Hitt Library, December 2015 • UCF Stories Group, 2015 – • UCF Social Media Managers Group, 2015 – Jorge Santiago Tim Ryan • UCF Pride Faculty & Staff, 2016 – Sr. LTA • Libraries: Cataloging Services • Digital Collections Group, 2014 – Service: University & Libraries: 2016 “I Believe” • Director’s Advisory Group, 2014-2016 Faculty & Staff Campaign . Holiday Party Committee, 2015 Training/Professional Development: • Scholarly Communications Advisory Group, • UCF Library Web Orientation, August 2015 2014 – • “RDA for Copy Catalogers – The Basics,” . Open Access Week Group September 2015 • Web Working Group, 2015 – • “Fun with RDA Authorities, A very special Sci- Training/Professional Development: Fi Edition,” October 2015 • Webinars: • “Fun with RDA Authorities, Part 2,” • “Tips & Tricks for Successful OA Week November 2015 Programming,” ASERL, September 2015 • “RDA Authorities Review,” January 2016 • “RDA for Copy Catalogers: The Basics,” • “I Reject Your Reality and Substitute My Own: ALCTS, September 2015 Imaginary Stuff in LC, MARC and Beyond,” • “Reframing the Problem: Caring for Framed February 2016 Objects in Small Institutions,” American • Active Shooter Program, May 13, 2016 Institute for Conservation of Historic and Artistic Works, February 2016 Meg Scharf • “Institute on Copyright in Higher Education,” Associate Director FSU, February 2016 Communications, Assessment, • “TLDR (Too Long, Didn't Read),” NEFLIN, & Public Relations March 2016 Creative Works: • • “Organizing Your Data,” NEFLIN, Publication: “The Role of March 2016 Student Advisory Boards in Meg Scharf • “Caring for Artifacts Found in Archives Assessment,” with Ameet Collections, Connecting To Collections,” Doshi (Georgia Tech) and Bob April 2016 Fox (University of Louisville), Evidence Based Library and Information Practice (accepted for publication • “Research Impact Metrics for Librarians,” in Summer 2016); Proceeding of the 2014 Library Elsevier, May 2016 Assessment Conference, pp. 146-148. It will • “Virtual Project Management,” UCF, appear in a special issue of the ACRL June 2016 publication, Students Lead the Library, edited by • Information Exchange for Communication, Martha Kyrillidou, who invited our submission. Assessment and Public Relations, Meg Scharf, • Presentations: August 2015 • • “Battling survey fatigue,” Southeastern Skype for Business, January 2016 Library Assessment Conference, Atlanta, • Safe Zone: LGBTQ+ 101, January 2016
UCF Libraries Annual Report 2015-2016 Page 126 Faculty & Staff Accomplishments (cont’d)
Georgia, November 2015. Well-received; scored 4.8 out of 5 on attendee evaluations Kristine J. Shrauger • Wrote and submitted a proposal with Department Head Kristine Shrauger for the 2016 ARL Library Interlibrary Loan / Assessment Conference. Accepted for Document Delivery Services presentation in October 2016. Award: DIVerse Families: Growth in Family • Wrote and submitted a proposal with Kristine Diversity. A Comprehensive Bibliography PK-12, Shrauger on assessment of Interlibrary Loan with Yolanda Hood, Anne Bubriski-McKenzie units for ACRL 2017 (accepted). (Women Studies) and Liz Grauerholz (Sociology). • Wrote and submitted a proposal for a Carnegie Whitney Award. $5000.00. presentation on furniture testing for ACRL Creative Works: 2017 (rejected). • Publication: “ILL data drives Technical Services • Journal of Academic Librarianship, peer reviewer Projects,” with Cara Mia Calabrese and Peter Service: Spyers-Duran, Technical Services Quarterly, • National: 33.1 14-22, 2016 • ALA LLAMA: • Presentation: . MAES Communications Committee, chair; • “Change, Collaborate, Communicate, led the effort to produce items promoting Conform: Why not? What’s stopping US MAES membership and programming from making some customer service policies including quick conference schedule and and procedures uniformed among all 40 MAES tape measure/level . ITHAKA Survey User Group, invited member institutions?” with Peggy Glatthaar (Florida • University: Gulf Coast University), Wendy Dover (Gulf Coast • Graduate Appeals Committee State College), Wendy Ellis (FALSC), Rita Dickey • Graduate Policy Committee (Tallahassee State College), and Brenda Rutten • Faculty Center for Teaching and Learning (FALSC), Florida Library Association. Annual . Advisory Board Conference, Daytona Beach, March 2016 . University Teaching Excellence awards, • “Make your Development Officer your BFF,” reviewer with Dwain Teague (University of North Carolina - . Learning spaces discussion group Chapel Hill), Library Leadership & Management • Communications and Marketing Group Association (LLAMA), American Library • Campus Social Media Group Association Annual Conference, Orlando, • Mass Email Task Force June 2016 • Collaborative Marketing Task Force • Poster Session: “A 21st Century Inventory for a • Libraries: 21st Century Library,” with Joe Bizon, Lindsey • Website Redesign and Policy Task Force Ritzert, Jeanne Piascik, and Peter Spyers- • Web Working Group Duran, American Library Association Annual • Quality Enhancement Plan Advisory Conference, June 2016 Committee Service: • State: Meredith Semones • FLVC Ask A Librarian . Resource Sharing Standing Interest Group Research & Information Services . Technical Services Standing Committee Service: . Next-Gen ILS Negotiation Working Group, • State: UCF Libraries Site Coordinator for TBLC 2015-2016 Florida Ask A Librarian Collaborative Chat • CSUL Resource Sharing Standing • Libraries: Committee, chair • Faculty Affairs Committee (FAC) (Secretary) • University: • Director’s Advisory Group (DAG) • UCF Strategic Planning Committee • Presented overview of Ask A Librarian for the • UCF Center for Success of Women Faculty. Information Exchange Program Faculty Mentoring Community. Mentor. • Fall transfer students orientation 2015-2016 • John C. Hitt Library’s Information Kiosk • Libraries: Promotion Coordinating Committee, • Knowledge Expo till October 2015 Training/Professional Development: Peter Spyers-Duran • Site Coordinator training for Springshare Serials Coordinator Librarian Florida Ask A Librarian new chat software Cataloging Services • Attended Scholarly Communication & Health Kudos: Elected Treasurer of Asian Pacific Sciences Information Exchange American Librarians Association, 2016-2018. • LibStaffer software Creative Works: • OneNote • Publication: “ILL data drives Technical Services • Participated in RIS retreat Projects,” with Cara Mia Calabrese and Kristine J. Shrauger, Technical Services Quarterly, 33.1 14-22, 2016
UCF Libraries Annual Report 2015-2016 Page 127 Faculty & Staff Accomplishments (cont’d)
• Presentations: • “Managing microfilm acidification workflow Terrie Sypolt from technical services perspective,” Librarian facilitated roundtable discussion, ALCTS Research & Information Services Technical Services Managers in Academic Awards: Received the 2016 Excellence in Libraries Interest Group, 2016 ALA Midwinter Librarianship Award, Founders Day, April 2016 Meeting, Boston, MA, January 2016 Creative Works: • “Project Management Tools and Techniques • Presentations: “Teaching, Leading, and for Technical Services Managers,” co- Research Support from Libraries,” 2015 FATE facilitated roundtable discussion with Scott conference, Gainesville, October 2015 Phinney (University of South Carolina), ALCTS • “Identifying Graduate Student Informational and Technical Services Managers in Academic Research Needs,” 2013 Southeastern Regional Libraries Interest Group, American Library Association of Teacher Educators (SRATE) Association Annual Conference, Orlando, Conference, Sarasota, FL, October 9, 2013 June 2016 • Panel: Taylor & Francis Educational Workshop, • Poster Session: “A 21st Century Inventory for a panel, UCF Subject Librarian, John C. Hitt 21st Century Library,” with Joe Bizon, Lindsey Library, February 25, 2014 Ritzert, Kristine Shrauger, and Jeanne Piascik, Service: American Library Association Annual • Regional: SELA (Southeastern Library Association) Conference, June 2016 • Reviewed some authors identified by the Service SELA Outstanding Authors Committee for • National: inclusion on the Outstanding Author list of • ALCTS Technical Services Managers in the Southeastern Library Association Academic Libraries Interest Group • Library Education Committee, secretary Committee, 2015-2017 • State: • APALA • Florida Association of Teacher Educators . Treasurer, 2016-2018 (FATE), Board of Directors . Executive Board, 2016-2018 . College & University, At Large Director, . Local Planning Committee, 2015-2016 October 2007-October 2015 . Programming Planning Committee, 2014- . Advisor and Program Planner, 2015-2016 2016 • University: • University: Faculty Senate, UCF Faculty and • University Graduate Curriculum Committee, Staff Benefits Committee Libraries representative • Libraries: • Graduate Research Forum, judge • Search Committee, Head, Special Collections • National Association of School Psychologist & University Archives (NASP) accreditation report for the School • UCF Libraries Promotion Coordinating Psychology program, completed the library Committee, secretary portion; passed with flying colors • Live United Key Worker • Assisted Jay Hoffman (UCF Educational and Training/Professional Development: Human Sciences) in his Doctoral Program • “Trends in Academic Learning Spaces, UCF Evaluation from the National Association of library,” October 2014 Kineosiology. UCF’s program was ranked 6th • NACO Training: March 2016 in the nation. • Recordings 1-18 (approximately 30 hours) • Libraries: Faculty Advisory Committee, secretary • Live webinars 1-5 (approximately 10 hours Susan Terrill Memberships: • American Library Association Office Assistant • Association of College and Research Libraries Library Administration (ACRL) Awards: UCF USPS Employee of the Month, June • Association for Library Collections & 2016 Technical Services (ALCTS) Creative Works: Designed the program for the • Asian Pacific American Librarian Association 2015 June Stillman Scholarship Ceremony (APALA) Service: Attended: • Committees: • Research & Information Services Retreat, UCF • Hal Mendelsohn’s Retirement Party Honors College, May 2016 Planning, July/Aug 2015 • FALSC User Meeting Region 3, Valencia C-West, • 21st Century Library Communications, April 2016 assisting Meg Scharf with elevator signage • American Library Association Midwinter for patrons Meeting, Boston, January 2016 • Represented Library Administration during the • American Library Association Annual Info Exchange 2015 week, August 2015 Conference, Orlando, June 2016 • Organized and cleaned Staff Lounge Quiet Room. All items not adopted were donated to Knight’s Pantry, February 2016
UCF Libraries Annual Report 2015-2016 Page 128 Faculty & Staff Accomplishments (cont’d)
• Judged pie entries during Director’s Advisory Service: Group fundraiser: Pi Day (3/14), March 2016 • University: • Assisted with voting procedures for the June • UCF Honors Committee, Libraries Stillman Scholarship, April 2016 representative, August 2014 -August 2015 • Attended WWG meeting in Kibbee’s absence, • UCF Faculty Center for Teaching & Learning June 2016 Advisory Board, Libraries representative, Fall Training/Professional Development: 2014 - • Springshare LibCal Training, part of the WRAPT • Libraries meetings to prepare for changes to the new • Faculty Advisory Committee (FAC), January website design, which went live in July 2015 along with new John C. Hitt Library website 2015-December 2018 • OneNote, March 2016 • Public Services Group, coordinator • Active Shooter Awareness Follow Up Program, • Scholarly Communication Subcommittee, IR May 2016 Marketing/Outreach, which helped to create • Outlook Calendar, June 2016 the Scholarly Communication Faculty Advisory Board Patricia Tiberii • Web Working Group Sr. LTA Attended: Interlibrary Loan/ • 2015 Charleston Conference, Charleston, SC Document Delivery Services • Florida Library Association Annual Conference, Awards: Received Annual UCF Libraries Award Daytona Beach, FL, March 2016 for 25 years of service to the Libraries • 2016 American Library Association Annual Service: Libraries: Evacuation Team Conference, Orlando Barbara Tierney Andy Todd Department Head Regional Campus Librarian Research & Information Services Cocoa Creative Works: Awards: Received Annual UCF Libraries Award • Publications: for 10 years of service to the Libraries • “ATG Interviews Don Beagle (Library Director, Creative Works: Belmont Abbey College),” Against the Grain • “Utilizing Library Resources to Improve the (2016) Quality of Nurse Practitioner Education,” • “Open Access Champions at University of armchair discussion panel with UCF College of Central Florida,” Academic Library Marketing Nursing’s Christopher Blackwell, Joanne Weiss, [blog], October 2015 and Angela Ritten, National Organization of • Presentations: Nurse Practitioner Faculties (NONPF) Annual • “Making Institutional Repositories Work: Conference, Seattle, WA, April 2016 From the Frontlines to the Future,” with • “Scholarly Communication at UCF: A Primer for Burton Callicott (College of Charleston), Lee New Faculty,” with Lee Dotson and John Dotson, David Scherer (Carnegie Mellon Venecek, Illuminations, Spring 2016 University), and Andrew Wesolek (Clemson Service: University), Charleston Conference, • State: Charleston, SC, November 2015 • Florida Library Association Scholarship • “The Learning Commons service model in Committee, chair, raised over $5,600 North America,” [Invited Speaker] Japan • Florida Statewide Ask-A-Librarian Service Association of National University Libraries (JANUL) Symposium, University of Tokyo Quality Assurance Workgroup Committee, (Tokyo, Japan), January 2016 co-chair, October 2006 – • “LSU Subject Liaisons’ Workshop,” [Invited Speaker], Louisiana State University Libraries, Baton Rouge, LA, January 2016 • “The Subject Librarian service model at UCF,” [Invited Speaker] University of Kobe (Kobe, Japan), February 2016 • “Grow Your Own Scholarly Communication Program,” with Lee Dotson, Sarah Norris, Ven Basco, and John Venecek, Florida Library Association Annual Conference, March 2016 • Panel Presentation: “Promoting Subject Specialists and Enhancing Visibility of Library Reference,” with Florida Library Association 2016 Scholarship Recipients, left to Jennifer Friedman (University of South Florida), Nora right: Erik Rivers, Minority Graduate Scholarship; Nadine Wood (University of South Florida), and Sha Towers (Baylor Nance, FSU Scholarship; Gene Coppola, FLA President; University), American Library Association Annual Christopher Brackett, Bernadette Stork USF Scholarship; Conference, Orlando, June 2016 Andrew Todd, FLA Scholarship Committee chair.
UCF Libraries Annual Report 2015-2016 Page 129 Faculty & Staff Accomplishments (cont’d)
• University: UCF Academic Calendar Training/Professional Development: Webinars: Committee, 2014-2015 • “Data for the Non Data Librarian,” Sagepub • Libraries: Promotion Coordinating Committee, Webinar, August 2015 chair • “Testing and Education Reference Center Attended: training,” Gale Cengage Learning, October 2015 • Florida Library Association (FLA) Annual • “Mad on Arrival (M.O.A),” Florida Library Conference, Daytona Beach, February-March 2016 Webinars, September 2015 • “The User-Centered Online Library,” Florida Min Tong Library Webinars, October 2015 Regional Campus Librarian Valencia West John Venecek Creative Works: Librarian • “Transfer students are lagging behind native Research & Information Services counterparts in information literacy proficiency Creative Works: – myth or truth?,” poster session, 14th Annual • Fall 2015 Digital Humanities Annual Conference of the National Institute for the Conference, peer reviewer Study of Transfer Students, Atlanta, GA, • Proposals: February 2016 • “Curating Across the Curriculum,” A What’s • “Transfer Students and Students in Transition,” Next? QEP Award proposal submitted with Reference Services Review,” article proposal, Dr. Barry Mauer (English/Texts & Technology) special theme issue, accepted. Publication date scheduled in January 2017 • “Databases Impacting Students in their Professional and Civic Preparation,” A What’s Next? QEP Award proposal. A collaboration between representatives from Research & Information Services and Jason Dodge (Director of Transfer & Transition Services) • Grant: “Citizen Curator Project,” successful grant, co-principal investigator with Dr. Barry Mauer (English), College of Arts & Humanities Research Incentive Seed Funding Program (2014) $12,500. Provided seed money to help launch the Citizen Curator Project, which began in spring 2015 • Publication: Min Tong at the 14th Annual Conference of the National • “Scholarly Communication at UCF: A Primer Institute for the Study of Transfer Students for New Faculty,” with Lee Dotson, Illuminations, Spring, 2016 Service: • “There’s Going to be an Evolution: The • National: Chinese American Librarians Subject Librarian Initiative in Review,” panel, Association (CALA) Board of Directors, 2014- with Linda Colding, The Reference Librarian, 2017 56:2, 133 – 145, 2015 • Libraries: • Presentations: • Faculty Affairs Committee, mentoring • “The Citizen Curator Project,” with Dr. Barry coordinator, 2012- 2015 Mauer (UCF English), Florida ThatCamp, • Web Working Group, 2008 - February 2016 Attended: American Library Association Annual • “Grow Your Own Academic Library Conference, Orlando, June 2016 Scholarly Communication Program,” with Dawn Tripp Ven Basco, Lee Dotson, Barbara Tierney, Sr. LTA Sarah Norris, Florida Library Association Research & Information Services/ Ask A Librarian Annual Conference, Daytona Beach, Florida, Service March 2016 • University: Library Orientation Table, Transfer Service: Student, July 2015 • University: • Libraries: • Undergraduate Course Review Committee, • Info Kiosk, August 2015 fall 2011 - • Interim Office Manager January 2016-March • Showcase of Undergraduate Research 2016. [Added RIS office manager Excellence, Humanities judge, Spring 2016 responsibilities which included statistics, • Undergraduate Research Council, Fall 2008 - timesheets, ordering supplies, supervision of • Libraries: Promotion Coordination Committee, Student Assistants, approving Research vice chair Consultation room requests, and Web editor for RIS pages]
UCF Libraries Annual Report 2015-2016 Page 130 Faculty & Staff Accomplishments (cont’d)
Angiemarie Villafane Ying Zhang Sr. LTA Interim Department Head Acquisitions & Collection Services Acquisitions & Collection Services Service: Libraries: Creative Works: • Assisted Special Collections & University • Publications: Archives with their social media channels on • “A frontline leader to a manager, transitions their “Throwback Thursdays (TBT)” series and lessons learned,” Library, Leadership & • Collaborated in a subcommittee on research for Management (accepted) the Libraries’ social media campaign, and on • “Bridging the gap between library services in the compilation of a social media guide academic libraries worldwide: a visiting Training/Professional Development: librarian model,” with Jing Xu, International • Information Exchange, August 2015: Information & Library Review, 48(4) 2016 • CMC (forthcoming). • ILO • Presentations: • RIS • “Social media for librarians and users, a • IT & DI global perspective,” with Sai Deng and Jing • SCUA Xu, American Librarian Association Annual • ILL Conference, Orlando, June 2016 • CAPR • “Ebook acquisitions models and comparisons: • Scholarly Communication one library’s experience,” 2016 Taylor & • Administration Francis Digital Collections Advisory Board • Circulation Meeting, Austin, TX, April 2016 • Acquisitions & Collection Services • “Slimming Down: why not feed your need to • Regional Campus Libraries weed,” with Valerie Boulos (Florida International • Rosen Library University), Judy Born (State College of Florida, • Health & Sciences Library Manatee-Sarasota), and Alicia Long (State College of • UCF Library Web Orientation, August 2015 Florida, Manatee-Sarasota) , Florida Library • “RDA for Copy Catalogers: The Basics Webinar,” Association Annual Conference, Daytona September 2015 Beach, FL, March 2016 • “Fun with RDA Authorities, A very special Sci- Service: Fi Edition,” October 2015 • National: • “Fun with RDA Authorities, Parts 2 & 3,” • Chinese American Librarians Association November 2015,” December 2015 (CALA), one of the largest ethnic caucuses in • OneNote, December 2015 the library science profession • Skype for Business, January 2016 . Board Member at Large • “RDA Authorities Review,” January 2016 . Incoming Vice President/President Elect • “I Reject Your Reality and Substitute My Own: • Regional: Association of Southeastern Research Imaginary Stuff in LC, MARC and Beyond,” Libraries (ASERL), JRNL Oversight Committee February 2016 (to create guidelines and provide advice to the • Active Shooter Program, May 2016 JRNL project, a collaborative shared print • Outlook Calendar, June 2016 database among academic libraries in the • Completed four courses towards MLIS degree southeastern states) from San José State University: • State: • Information Technology Tools and • CSUL Collection Advisory Committee (CAC) Applications • Acquisitions Working Group, one of the nine • Digitization and Digital Preservation implementation working groups for the • Preservation Management implementation and migration of the library • Archives & Manuscripts integrated system (ILS) to Sierra, appointed Attended: member • Judy Kaplan collection presentation, • Libraries: September 2015 • Public Services Group • John T. Washington Community Service Awards • Professional Development and Research & Scholarship Luncheon, February 2016 Award (PDRA) Committee, chair • American Library Association Annual Conference, Orlando, June 2016
UCF Libraries Annual Report 2015-2016 Page 131 Other Staff Accomplishments
• Website Workgroup Kerri Bottorff • Social Media Group Adjunct Attended: Information Technology & Digital Initiatives • American Library Association Annual Awards: Co-PI with Lee Dotson and Richard Conference, Orlando, Florida, June 2016 Harrison on successful $3,500 QEP • Enhancement Award for “SelectedWorks for Florida Scholarly Communication Interest Undergraduate Students: Creating Professional Group Unconference, Winter Park, Florida, and Scholarly Online Identities and Portfolios” June 2016 • Creative Works: Assisted in Book Arts Class Visits and • Presentations: Reading Room support • • “STARS,” Dick Pope Sr. Institute for Organizing/Displaying Artist Books Tourism Studies, September 2015 Christopher Saclolo • “STARS, Faculty Profiles, and Author Rights,” Conservator, OPS with Kerri Bottorff, Lee Dotson, Rosen College Special Collections & University Archives Research Colloquium, April 2016 Creative Works: Exhibits: John C. Hitt Library: • “STARS for Rosen College Faculty,” • “UCF Student Book Arts Competition,” February 2016 curated and installed, 5th Floor • “Honors in the Major Formatting • “The Art of Collecting: Artwork in UCF Special Workshops,” Spring 2016 Collections & University Archives,” curated Digital Project Management: book arts section, 2nd Floor • Graduate Theses and Dissertations Projects: • Honors in the Major Theses • Fabricated custom clamshell box for rare books • Dick Pope Sr. Institute for Tourism Studies • Worked on conservation of Special Collections • Rosen College Faculty Scholarship and materials Creative Works • Documented detailed conservation treatment Attended: American Library Association Annual • Recorded monthly conservation statistics Conference, Orlando, June 2016 • Art Inventory Condition Report • Lily Flick established reports • Adjunct co-created forms Scholarly Communication • evaluated artwork in John C. Hitt Library Creative Works: Presentations: and Special Collections & University • “Using SHERPA/ RoMEO: Archives closed stacks Finding Policies for self-archiving • Organized 2015 Student Book Arts Competition articles,” UCF Libraries Faculty • STARS: Meeting, June 2016 • Digital Repository for UCF Student Book • “What is Scholarly Communication?,” Scholarly Arts Competition Communication Brown Bag, UCF Libraries, • Uploaded Student Book Arts Gallery 2011- June 2016 2015 with assistance of Lee Dotson Projects: Service: • Conducted content audit for current Scholarly • Community: American Library Association Communication website and other Scholarly Annual Conference, Orlando, June 2016 Communication websites; conducted card sort • Volunteered for the “Zine Pavilion” booth to help inform potential updates to Scholarly • Presented to ALA Attendees about zines Communication website; began creating mock • Libraries: designs for Scholarly Communication website, • Served as liaison to UCF Beginning as well as added textual content for new pages. Bookbinding class • Investigated journals in which UCF faculty • Hosted class visits have published and compiled self-archiving • Presented information about Special information for approximately 390 journals Collection resources using SHERPA/RoMEO as a part of a several • Hosted Geneva High School Art Students at faculty bibliography projects for STARS. Special Collections & University Archives • Researched and located legally accessible and • Presented on examples of artist’s books free sources of online content for two UCF • Promoted the Book Arts collection course readings lists for an open educational through Facebook, Twitter, Instagram, resource project for a summer 2016 course. and Tumblr pages • Wrote blog posts for UCF Libraries blog, • Photographed artist’s books for social Scholarly Communication content for subject media posts librarian newsletters, contributed Scholarly Training/Professional Development: Communication content for Faculty Brochure. • Webinars: American Institute for Service: Libraries: Conservation of Historic and Artistic Works • Scholarly Communication Advisory Group • “Caring for Artifacts in Archives Collections” • Open Access Week 2016 Workgroup, co-chair • “Caring for Frames” • Faculty Bibliography Workgroup • Active Shooter Program • Video Workgroup • Red Flags-ID Theft Prevention
UCF Libraries Annual Report 2015-2016 Page 132 UCF Libraries Staff (as of June 30, 2016)
Abulencia, Leticia (05/94) ...... Cataloging Services Johnson, Jacqui (09/97) ...... Cataloging Services Aedo, John (08/13) ...... Info Tech & Digital Initiatives Kerby, Schuyler (02/13) ...... UOF Library at Rosen Alderman, Barbara (10/02) ... Regional Campus Libraries Keyser, Aaron (10/08) ...... Info Tech & Digital Initiatives Allen, Frank (05/98) ...... Administrative Services Kibbee, Raynette (06/85) ...... Administrative Services Alvarado, Jeff (03/15) ...... Administrative Services Kirwan, Katie (04/99) . Acquisitions & Collection Services Ayoub, Joe (07/99) ...... Circulation Services Kisby, Cynthia (06/96) ...... Regional Campus Libraries Baker, Barry B. (04/97) ...... Administrative Services Kriebel, Leah (03/15) ...... Regional Campus Libraries Barnes, Debbie (07/07) ...... Administrative Services LaMoreaux, Jamie (09/93) Acquisitions & Collection Services Basco, Ven (06/98) ...... Research & Info Services Lavoie, Joel (12/95) ...... Info Tech & Digital Initiatives Beile, Penny (06/98) .. Research, Education, & Engagement Leonova, Tatyana (11/00). Acquisitions & Collection Services Benjamin, David (08/15) ...... Special Collections / Archives MacDuffee, Susan (03/96) Acquisitions & Collection Services Beredo, Elena (04/98) .... Acquisitions & Collection Services Malahina, Kate (04/15) ..... Acquisitions & Collection Services Bishop, Corinne (09/01) ...... Research & Info Services McCall, Patti (05/12)...... Research & Info Services Bizon, Joe (09/98) ...... Acquisitions & Collection Services McClam, Ed (11/13) ...... Circulation Services Bolinger, Parri (04/03) ...... Administrative Services McGill, Justin (08/14) ...... Circulation Services Bottorff, Tim (01/04) ...... UOF Library at Rosen Meadows, Rebecca (05/15). Curriculum Materials Center Buck, Tina (08/15) ..... Acquisitions & Collection Services Montgomery, Kimberly (11/88) ...... Cataloging Services Campbell, Deirdre (11/89) ...... Administrative Services Montgomery, Renee (09/03) ...... Teaching & Engagement Chan, Robin (06/05) ...... Research & Info Services Moran, Carrie (05/13) ...... Teaching & Engagement Ciullo, Bobby (06/12) ...... Info Tech & Digital Initiatives Mulvihill, Rachel (01/02) ...... Teaching & Engagement Cloutier, Martha (10/06) ...... Circulation Services Murphey, Missy (06/10) ...... Research & Info Services Correa, Eda (04/99) ...... Cataloging Services Neese, Adriana (02/15) ...... Circulation Services Curry, Page (09/02) ...... Info Tech & Digital Initiatives Norris, Sarah (08/15) ... Research, Education, & Engagement Dancel, Cindy (02/02) .. Research, Education, & Engagement Nuhn, Peggy (03/12) ...... Regional Campus Libraries Delaney, Jason (09/15) ..... Info Tech & Digital Initiatives Ogreten, Burak (01/03) ...... Special Collections/Archives Deng, Sai (08/12) ...... Cataloging Services Page, Mary (08/10) ...... Collections & Technical Services DeSalvo, Matt (06/13) ...... Info Tech & Digital Initiatives Parulan, Reynaldo (02/01) ...... Cataloging Services Dillon, Gerald (06/15) ...... UOF Library at Rosen Perez, Lisa (02/16) ...... Circulation Services Dotson, Lee (01/07) ...... Info Tech & Digital Initiatives Piascik, Jeanne (09/95) ...... Cataloging Services Dvorecky, Anna (11/02) ...... Cataloging Services Reynolds, Joan (12/86) ...... Interlibrary Loan/Doc Delivery Dwyer, Seth (09/12) ...... Circulation Services Ritzert, Lindsey (03/15) ...... Circulation Services Furlong, Michael (04/12) ...... Regional Campus Libraries Rivera, Yvonne (09/06) ...... Cataloging Services Garcia, David (10/14) ...... Info Tech & Digital Initiatives Roopnarine, Shane (02/15) ...... UOF Library at Rosen Gause, Rich (04/98) ...... Research & Info Services Rubin, Mary (03/13) ...... Special Collections/Archives Girr, Corinne (09/13) ...... Interlibrary Loan/Doc Delivery Ryan, Tim (02/00) ...... Administrative Services Gisclair, Emma (02/15) ...... Curriculum Materials Center Santiago, Jorge (09/00) ...... Cataloging Services Gladding, Mary Lee (10/95) ...... Circulation Services Scharf, Meg (06/84) .... Communications, Assessment & PR Hackler, Andrew (01/12) ...... Circulation Services Semones, Meredith (06/95) ...... Research & Info Services Hadlock, Patrick (04/03) ...... Cataloging Services Shrauger, Kristine (01/04) ... Interlibrary Loan/Doc Delivery Hall, Patricia (09/83) ...... Research & Info Services Spyers-Duran, Peter (08/96) ...... Cataloging Services Hammond, Rebecca (12/00) Special Collections/Archives Stack, Brianna (04/16) ...... Administrative Services Hanie, Jon (09/00) ...... Circulation Services Sypolt, Terrie (04/01) ...... Research & Info Services Harrison, Richard (04/01) ...... Research & Info Services Terrill, Susan (03/07) ...... Administrative Services Haught, Megan (03/16) ...... Teaching & Engagement Tiberii, Patricia (08/89) ...... Interlibrary Loan/Doc Delivery Healy, David (08/92) ...... Cataloging Services Tierney, Barbara ((01/13) ...... Research & Info Services Hoeppner, Athena (06/95) . Acquisitions & Collection Services Todd, Andrew (12/04) ...... Regional Campus Libraries Hood, Yolanda (08/13) ...... Curriculum Materials Center Tong, Min (06/07) ...... Regional Campus Libraries Hovanec, Davina (02/00) ... Info Tech & Digital Initiatives Tripp, Dawn (07/13) ...... Research & Info Services Humphries, Megan (06/01) ...... Circulation Services Venecek, John (01/07) ...... Research & Info Services Ivory, Chemera “CJ” (08/15) ..... Research & Info Services Villafane, Angiemarie (05/15) ...... Cataloging Services Jaggernauth, Pamela (09/98) .. Curriculum Materials Center Walker, Tim (11/14) ...... Info Tech & Digital Initiatives Jaskowski, Selma (08/94) . Info Tech & Digital Initiatives Zhang, Ying (08/96) ...... Acquisitions & Collection Services Jimenez, Michael (01/13) ...... Administrative Services NOTE: Date in parentheses is the library date of hire.
UCF Libraries Annual Report 2015-2016 Page 133 Organization Chart
Joel Hartman Vice Provost Information Technologies & Resources
Barry Baker Director of Libraries
Meg Scharf Raynette Kibbee Assoc. Dir. for Communications, Assessment, & Public Relations Sr. Administrative Assistant
Sue Terrill David Benjamin, Head Office Assistant Special Collections/Archives Mary Rubin Sr. Archivist Burak Ogreten Sr. Archivist
Rebecca Hammond Sr. LTA
TBA LTA Specialist
Frank Allen Cindy Dancel Penny Beile Sarah Norris Assoc. Dir. for Administrative Services Sr. Art Specialist Associate Director for Research, Education & Engagement Schol Comm Libn
Tim Bottorff, Head Cynthia Kisby, Head Lindsey Ritzert, Head Yolanda Hood,Head Rachel Mulvihill, Head UOF Library at Rosen Regional Campus Libraries Circulation Services Curriculum Materials Center Teaching & Engagement
Shane Roopnarine Barbara Alderman Martha Cloutier Pamela Jaggernauth TBA Librarian BCC/Palm Bay Librarian LTA Specialist LTA Supervisor Librarian
Schuyler Kerby Andy Todd Seth Dwyer Emma Gisclair Renee Montgomery LTA Supervisor BCC Librarian LTA Supervisor-Days Sr. LTA Outreach Librarian
TBA Michael Furlong TBA Rebecca Meadows Carrie Moran Sr. LTA DSC Librarian Sr. LTA Sr. LTA Librarian Gerald Dillon Peggy Nuhn Lisa Perez Megan Haught Sr. LTA SSC Librarian Sr. LTA Office Manager TBA Andrew Hackler TBA (Cynthia Kisby acting) So. Lake Librarian LTA Supervisor - Stacks Barbara Tierney, Head Personnel Librarian Research & Information Services Leah Kriebel Mary Lee Gladding-Swann Michael Jimenez VCC/O Librarian Sr. LTA Ven Basco Patti McCall Office Manager Librarian Librarian Min Tong Megan Humphries Deirdre Campbell VCC/West Librarian Sr. LTA Corinne Bishop Missy Murphey HR Sr. LTA Librarian Justin McGill Librarian Sr. LTA Brianna Stack Rich Gause Meredith Semones Coordinator, Accounting Gov’t Documents Librarian Ask-A-Librarian Adriana Neese Parri Bolinger LTA Supervisor-Nights Robin Chan Dawn Tripp Accountant Sr. LTA Joseph Ayoub Sr. LTA Sr. LTA Jeff Alvarado Patricia Hall Terrie Sypolt Accountant Sr. LTA Ed McClam Librarian Sr. LTA Debbie Barnes Richard Harrison John Venecek Facilities Specialist Jon Hanie Librarian Librarian Sr. LTA Tim Ryan CJ Ivory Sr. Clerk Librarian
UCF Libraries Annual Report 2015-2016 Page 134 as of June 30, 2016
Mary Page Selma Jaskowski Assoc. Dir. for Collections & Technical Services Asst. Dir. for Information Technology & Digital Initiatives
Joel Lavoie Library IT Manager Ying Zhang, Interim Head Vacant, Head Kristine Shrauger, Head Acquisitions & Coll. Services Cataloging Services Interlibrary Loan & Doc. Del. Services John Aedo Appl Syst Analyst/Programmer Tina Buck Reynaldo Parulan Corinne Girr Electronic Resources Librarian Office Assistant Sr. LTA Bobby Ciullo Web Applications Developer Asst TBA Eda Correa Joan Reynolds Office Assistant Monographs Librarian Sr. LTA Matt DeSalvo End-user Computer Specialist Athena Hoeppner TBA Pat Tiberii Electronic Resources Librarian LTA Supervisor Sr. LTA David Garcia Sr. LTAr Jamie LaMoreaux Leticia Abulencia LTA Specialist Sr. LTA Jason Delaney St. LTA Jacqui Johnson On Hold Sr. LTA Acquisitions Librarian Tim Walker Yvonne Rivera Sr. LTA Sr. LTA Joe Bizon Aaron Keyser LTA Supervisor Jorge Santiago Systems Administrator Sr. LTA Katie Kirwan Davina Hovanec Sr. LTA TBA Computer Supt. Analyst Sr. LTA Tatyana Leonova Lee Dotson Sr. LTA Sai Deng Digital Services Librarian Metadata Librarian Susan MacDuffee Page Curry Sr. LTA Kimberly Montgomery Digital Imaging Tech Librarian
Kate Malahina Patrick Hadlock LTA Supervisor Sr. LTA
Elena Beredo Jeanne Piascik Sr. LTA Principal Cataloging Librarian
TBA David Healy Sr. LTA Sr. LTA Angie Villefane Sr. LTA
Peter Spyers-Duran Serials Coord. Librarian Anna Dvorecky LTA Specialist
UCF Libraries Annual Report 2015-2016 Page 135
P.O. Box 162666 Orlando, Florida 32816-2666 407-823-2564 407-823-2529 (fax) http://library.ucf.edu
Cover Image: The entrance to the John C. Hitt Library.