St. Francis Oncology Program 2016 Annual Report St
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St. Francis Oncology Program 2016 Annual Report St. Francis A Letter from Oncology Program Robert Siegel, MD 2016 Annual Report What makes an excellent community cancer center? We have all seen commercials, billboards and other advertising for cancer centers of various types highlighting Table of Contents the hardware, research, and other material aspects of their programs. I would submit that most of these elements 02 A Letter from Robert Siegel, MD provide a foundation necessary for the function of a cancer 03 A Message from Sister Dorothy Brogan, CBS center in the 21st century. 04 Program Growth & the Care Continuum An excellent community cancer center, however, focuses intentionally on the communities it serves. Academic cancer centers are often associated with a 05 Our Commitment to Quality large university and faculty, extensive clinical and basic science research, and 06 Cancer Registry Data & Statistics opportunities for management of rare and complicated cases. Such facilities are often some distance from outlying communities, and despite their size, 07 Stem Cell Transplant Program have a limited ability to take on large numbers of additional patients for routine 08 Adolescent & Young Adult Program management. For that reason, 85 percent of patients with cancers are treated in community institutions such as the St. Francis Cancer Center. 10 Spanish Language Initiatives This Annual Report spotlights many of the fundamentals that make for a modern 10 The Oncology Care Model cancer center. Our technology is state of the art and offers innovative approaches 11 CancerLinQ™ to the management of malignancy. Our expert physician and provider staff deliver top-notch consultative and therapeutic care. Our research efforts far 13 Immuno Oncology exceed those of other community cancer programs. As a result, we recently were 13 Precision Medicine selected to participate in new national efforts in both information technology through CancerLinQ™ and programs to stem the tide of rising cost as part of the 14 Radiation Oncology Oncology Care Model administered by the Centers for Medicare and Medicaid Services (CMS). 15 Palliative Care Yet despite the technology and achievements, we are most proud of our staff 16 Patient Navigation that strives to make this center a sanctuary for those suffering from cancer and 16 Lean Process Improvement blood disorders. From the moment people pass through our front doors for the first time, we use all resources available to make the difficult journey as easy as 17 Community Health Outreach possible for them, their caregivers and family. The message embraced by our staff 18 Community Screenings & Health Education is simple—to care for others in a manner that they would want for themselves or a loved one. 18 Giving Back to Our Community Whether it be our reception area staff, lab personnel, financial counseling, 19 Patient & Family Support Groups housekeeping or our clinical staff—physicians, nurse practitioners, nursing, 20 Bon Secours Hematology & Oncology nutrition and social work—our message is the same: “We are here for you.” At St. Francis Cancer Center, we strive for excellence, blending our “high tech” with 20 Hematologists/Oncologists “high touch.” 21 Radiation Oncologists Sincerely, 21 Gynecologic Oncologists 22 Nursing 23 St. Francis Foundation & Donors Robert D. Siegel MD, FACP 35 Contact Us Program Director, Oncology Services 02 A Message from Sister Dorothy Brogan, CBS Dear Friends, On January 24, 1824, the Bishop of Paris commissioned 12 young women and called them bon secours--“good help;” they became known as the Sisters of Bon Secours. In the wake of the French Revolution, these women felt called by God to go into homes in Paris to care for those who were sick and dying. The Sisters offered words of comfort and stayed with those who were ill until they were better or died. In an era where there was much suspicion about clergy and religious, their policy of providing care without initiating conversation about belief in God or needing forgiveness bolstered their success. They reflected God’s love with their work, and their ministry grew. The Sisters came to the United States in 1881 at the invitation of the Archbishop of Baltimore to continue the ministry they started in Paris. Since those early days, we continue to respond to God’s call to provide healing and compassion to all. It has been my privilege to be a listening, supportive presence in the lives of those with whom I come in contact. I have had the honor to provide a healing presence as patients struggle through their treatments and the opportunity to celebrate with survivors and their families. Much like the first Sisters of Bon Secours who responded to the call to go out and care for those who were suffering, we continue that mission today—the mission to be Bon Secours, “Good Help to Those in Need®.” Sincerely, Sister Dorothy Brogan, CBS Chaplain, St. Francis Cancer Center 03 Program Growth and the Grounded in Our Community: Care Continuum A History of the Bon Secours St. Francis Oncology Program Established in 2010, the Bon Secours St. Francis Oncology Program offers high quality inpatient and outpatient services, 2015 which have grown exponentially from the inpatient and minimal BMT Allogeneic Program Launch infusion services initially offered. The immediate response from the community has demonstrated the need for a choice in cancer 2014 care in Greenville County and the metropolitan area. That, and QOPI Accredited our rising patient volume, repeatedly validates the decision to 2014 expand the program. Cancer cases diagnosed at St. Francis have Cancer Center Opened increased by 50 percent since 2010. 2013 Cancer Center Groundbreaking Cancer Cases 2012 1400 AYA Program Launched 1200 2012 1000 Linac CON Awarded 800 2012 600 Gyn Onc Program Launched 400 2011 200 BMT Program FACT Accredited 0 2010 2011 2012 2013 2014 2015 2010 First Oncologist Hired at UOA Expansion of Services 2010 Nurse Navigator Program Started Over the past six years, the oncology program has worked with patients, community partners and across multiple disciplines to 2010 provide comprehensive cancer services and support. The full Outpatient BMT Services Launched spectrum of our services ensure the highest quality care and best 2009 outcomes, includes: Infusion & BMT Unit Expansion • Prevention • Early detection 2009 • Treatment Photopheresis and Therapeutic Apheresis Services Offered Prevention Education • Survivorship care Screening Services Early Detection Options 2008 Advanced Imaging Hematologic Industry Research Program Implemented Disease Staging Interdisciplinary Planning Prevention Education Prevention Screening Services 1999 and Planning Early Detection Options Commission on Cancer Accredited Advanced Imaging OUR Disease Staging Interdisciplinary Planning 1999 PATIENTS First Inpatient BMT Unit Created in Upstate Integrated Support Comprehensive and Survivorship Treatment 1985 Spiritual and Holistic Care Patient Navigation Social Work Louis P. Batson Jr. Oncology Unit Opened Genetic Counseling Counseling Services Oncology Rehab Palliative Care Nutritional Support Support Groups Complementary Modalities 04 Our Commitment to Quality Distinction on a Quality National Level The St. Francis Cancer Center has In 2016, the American Society of Clinical Oncology chose Robert earned national accreditation from Siegel, MD and Bon Secours St. Francis as a “Best Practice Provider.” the American College of Surgeons’ Dr. Siegel summarized the provision of quality care in a community Commission on Cancer (CoC) and setting during a podium presentation at the ASCO’s Annual Quality the National Accreditation Program Care Symposium. In addition, the American Society of Clinical for Breast Centers® (NAPBC®), Oncology’s Journal of Oncology Practice included an editorial the American Society for Clinical publication titled, “2016 Exemplars in Quality and Identifying High- Oncology’s Quality Oncology Practice quality Practice: Delivering Quality in the Community Setting (St. Initiative® (QOPI®) and the Foundation Francis Cancer Center).” for the Accreditation of Cellular Therapy The Bon Secours St. Francis oncology program continues its (FACT). The program also chooses commitment to quality through multiple poster and abstract to adhere to the National Quality presentations in a national setting including palliative care, oral standards of The Joint Commission. chemo and others. The program will participate as an OCM pilot To maintain our commitment to quality site and as a vanguard site (one of only 58 sites worldwide) for at every level, we also participate in CancerLinQ™, one of Vice President Biden’s Moonshot Initiatives. acclaimed quality-related certifications and practices such as CancerLinQ™, Oncology Care Model (OCM), the Quality goal is patient-centered care NCI Community Oncology Research Many of today’s most effective cancer treatments are provided Program (NCORP), and Center in an outpatient setting. However, the vast majority of outpatient for International Blood & Marrow cancer services are divided between several locations, creating a Transplant Research® (CIBMTR®). stressful and confusing sprawl for patients. Bon Secours St. Francis’ The Bon Secours St. Francis Oncology state-of-the-art outpatient center incorporates the latest advances Program has developed a culture of self-examination and in cancer treatment, all under one roof. improvement using evidence-based treatment guidelines. Our commitment is to provide compassionate and quality care to