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Plus contact info for over 400 Employment Equity employers who encourage applications from Visible Minorities * Aboriginal Peoples * People with Disabilities * Women - DiversityCanada.com’s DiversityCanada.com’s Employers Want YOU 2006

EDITOR CELIA SANKAR Employers Want YOU 2006 CHIEF WRITER DEBORAH AARTS RESEARCHERS: JEAN HOBBS KRISTIN FUDGE Front WHITNEY BELANGER 4 Editor’s Letter SALES DIRECTOR COLIN BOEHNER 6 What Canadians are doing NORTHERN ONTARIO SALES: Embracing diversity as strength REID FOSTER The Job Hunt STUDIO PHOTOGRAPHER JEFF HUI 8 Assessing and planning IMAGE CONSULTANT ANNE SOWDEN 9 Where could my perfect job be? MODELS: 11 No connections? No problem AMANDA REID ERIN HERBERT Resumes and Cover Letters GLYNDON BONNICK 12 Crafting the perfect resume 13 Should you self-identify? PRODUCTION OSPREY/NORTHERN MAGAZINES 14 Sample resumes ART DIRECTOR IGNATIUS FAY 15 Sample cover letters GRAPHIC ARTIST CHRIS CYR

Interviewing PUBLISHER DIVERSITYCANADA FOUNDATION 16 What the career experts say 18 What to do after the interview DIVERSITYCANADA FOUNDATION BOARD 19 What the employers say Mr. Zhu Wei — President and Secretary 20 Dressing for success Mr. Jiu Ming — Vice President At work Ms. Mia Hui — Treasurer 22 Handling first day jitters Mr. Ray Kindiak — Director 23 What employers are looking for Mrs. Coral Dinunzio — Director 24 Be a class act on the job Mr. Eric Martin — Director Finding your rhythm and balance 25 Leave ’em smiling Copyright 2006 by the DiversityCanada Foundation. All rights reserved. DiversityCanada.com’s Employers Want YOU career handbook and directory is published Entrepreneurship annually. Reproduction without permission of the 26 Blazing your own trail publisher is prohibited. For article reprints, Helping youth help themselves e-prints or permissions, please call 416-853-5510 ext 1 or email [email protected]. Features 28 Thinking Up DiversityCanada.com’s Employers Want YOU is published by the DiversityCanada Foundation, Colombian immigrant Derly Valencia’s tale of woes Suite 300, ELNOS Telecommunications Center, and triumph in the job market 31 Nova Scotia Walk, Elliot Lake, Ontario, 30 Dare to dream Canada P5A 1Y9. Tara Weber’s first person account of overcoming obstacles Phone: (705) 848-6194 (Northern Ontario) (416) 853-5510 (Toronto Local) Directory & Worksheets Fax: (705) 848-6194 ext 5 31 Employers who want you Web: http://DiversityCanada.org 32 Employment Equity Directory http://DiversityCanada.com http://NorthONJobs.com 42 Personal Career Planner

Last Word 46 Obstacles are no match for a winning smile

The DiversityCanada Foundation thanks ELNOS and Maplejobs Inc. for their generous support, which made this publication possible.

Visit www.DiversityCanada.com EDITOR’S LETTER Be part of Canada’s changes

by Celia Sankar

iversity is in my blood — literally. embarked on a more DBorn of a mother whose ancestors came from extensive book tour. Africa and of a father whose ancestors came from India, The picture that I feel privileged to be so personally acquainted with the emerged, in the end, issue. Through my parents’ 45 years (and counting) of was encouraging. togetherness, I have witnessed that different cultures I feel proud as a can come together harmoniously and that life is, in fact, Canadian to say much richer, more interesting and more beautiful because of the is being done, by mixture. official authorities, by It was not only at home that diversity was an integral corporate Canada and part of my life. by traditionally under- I grew up in Trinidad, an island of under two million represented groups and souls, who can trace their origins back to almost every individuals to bring corner of the planet. “Here every creed and race finds about a more inclusive an equal place,” each citizen affirms in singing Trinidad’s society. national anthem. And although my homeland is not And this is as it perfect, it has achieved a remarkable level of integration should be. It takes and harmony, which so impressed South African anti- a concerted effort apartheid fighter Archbishop Desmond Tutu that he by all of us to bring into being a world where diversity dubbed us a “rainbow country”. is embraced and people of every background live in Even with that background, when I came to Canada, harmony. diversity was nowhere on my agenda. But as fate would The DiversityCanada Foundation was born to play a have it, it was a subject I could not ignore. part in making that vision a reality. Canada had held out a promise as a land where I could Our discussions with Canadians on both sides of the advance my writing career. It lived up to that promise, and equation pointed to the formula for success in diversity enabled me to set out on a cross-country book promotion at work. Jobseekers must not only be qualified, but also tour. As I travelled across this vast, rich and beautiful land, need to be equipped with specific skills required for job- I had the opportunity to speak with literally thousands of search and on-the-job success. Employers need to not people, many of them immigrants. Along the way, I also only state they support diversity, but to actively invite met people with disabilities and members of Aboriginal traditionally under-represented groups to join their team communities. and implement policies to make them feel welcome. The picture that emerged from their stories was rather This handbook is one of the resources we offer to bring disturbing. together diverse job seekers and employers who value For many, life in Canada was marked by dashed hopes, diversity. Another important resource is our website, daily humiliation and, in some cases, near destitution. which you can visit at http://DiversityCanada.com. There, It’s one thing to be aware on a purely intellectual level you will find more career development tips, multimedia that fellow Canadians who come from certain backgrounds and interactive tools, information on companies seeking face tremendous hardships. It’s quite another to actually to diversify, and most crucially for jobseekers, actual job listen to their frustration at a system that seems indifferent offers. to their potential, that seems to say they are not worthy. Canada is changing, opportunities are opening up and Although I belong to the demographic, I had been one it is those who adapt today who will reap the greatest of the fortunate ones. But why had it been so for me? rewards. Count yourself among them. And what could be done — and more specifically, what could I do — to help those who are just as deserving of the opportunity to make their contribution to society? Inspirational author Celia Sankar is the founder and It was a question I set out to explore the next year as I executive director of the DiversityCanada Foundation.

 Employers Want YOU 2006 Visit www.DiversityCanada.com CONTRIBUTORS

Chris Cyr has Anne Sowden Runway and worked in graphic is a certified studio model arts for many professional Erin Herbert is years. Passionate member of the a trained dancer about the use Association of and aspiring of computers to Image Consultants actress. She lists create art, he is International, interior decorating enrolled in the one of only ten and horseback highly acclaimed in Canada, and is riding among her School of Animation Arts and Design at president of the Toronto Chapter of the hobbies. Sheridan College. association. Web: hereslookingatyou.ca

Photographer Jeff Amanda Reid, Glyndon Bonnick Hui is a co-founder who has a BA in models as a and the creative criminology from hobby, but director of Fizheye the University of anything dealing Creative Inc., Toronto, is new with fitness is his a Toronto new to modeling. Her passion. He has media solutions credits include been a dragon company. He was background model boat racer for inspired seven appearances on seven years and years ago to follow in the footsteps of the television show Instant Star, and on goes to the gym on average four times his father, a well-known photographer channels Much 5 and CMT. Amanda is a week. He is studying kinesiology at in the advertising industry. a certified make-up artist and did the York University and is considering a Web: fizheye.com make-up for our photo shoot. career as a personal trainer.

Primus Canada supports organizations around the world with requirements for international voice and data networks, as well as consumers who want to keep in touch with friends and family.

Primus Canada is a national telecommunications service provider with a strong backbone of network, owned facilities, and operations support for customers in Canada. Combining the latest technology & responsive customer support, Primus provides superior savings & quality To businesses and consumers who need to be connected to the world beyond Canada. Come Build your Career with us. Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry. Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace and are committed to Employment Equity.

Visit: www.primus.ca

go for more ™

Visit www.DiversityCanada.com Employers Want YOU 2006  THE BUZZ Embracing diversity Scanning the as strength Canadian job scene Montreal students volunteer to boost multiculturalism hen McGill student By The Numbers: WEva Vanek saw a need to support diversity 6.6: Canadian unemployment rate in November, 2005; the lowest the figure has in her community, she been in three decades. didn’t wait for someone else to do something 18.2: Percentage, in 2001, of the Canadian about it. Instead, she population born in other countries (some rolled up her sleeves, 5,645,800 people). assembled a crew of 51.2: Percentage of disabled population with volunteers, took on a pile jobs (versus 82 per cent for those without of paperwork, and led the disabilities). effort herself. Vanek is the 63: Employment rate of immigrants of prime president and founder of working age (24 to 44) after two years in the country; of these, 41 per cent found a job in Community Outreach For their chosen career. Immigrants (COFI) McGill, EVA VANEK a non-profit volunteer 67.7: Percentage of women of working age in organization that links recent (and even not-so-recent) Canada who were employed in 2003. immigrants to Montreal with students at McGill University. Modeled on the federal HOST program (which runs under Citizenship and Immigration Canada), COFI seeks to What Canadians are doing: empower people from diverse backgrounds and foster a positive experience of adaptation and settlement in Canada through social interaction and friendship. Essentially, it’s a “buddy system” designed to help Agriculture (8.1%) acquaint individuals with what the country has to offer.

Forestry, Fishing, Mining, Diversity has long been a passion for Vanek. The 24- Oil and Gas (7.1%) year-old’s travels have taken her across Canada and all Utilities (3.3%) over the world, from diving reefs in Thailand to remote rural villages in Costa Rica to English academies in the Construction (23.8%) Czech Republic. Along the way, she has met hundreds of Manufacturing (57.5%) individuals from all sorts of backgrounds, securing her faith in the value of multiculturalism. COFI originally emerged as a supplement to Vanek’s academic thesis. As the project gained momentum,

Trade of Goods & Services (20.9%) however, it gained community partners and official

Transportation & Warehousing (6.7%) recognition by the Student’s Society of McGill. “We aim to bridge gaps between peoples of different Finance, Insurance, Real Estate & Leasing (8%) backgrounds,” Vanek says, “and actively embrace the Professional, Scientific & concept of diversity as a strength.” Technical Services (8.4%) Those accessing the services range in age from seven Business, Building & Support Services (5.3%) to 70. They have arrived in Montreal for a variety of

Educational Services (8.7%) reasons; some to be with family, some for freedom from

Health Care & different types of oppression, and many seeking better Social Assistance (14.5%) job opportunities. This last reason is the source of most of Information, Culture & Recreation (6.1%) the frustration among COFI participants, Vanek says. She

Accommodation & has met lawyers working as nannies and surgeons driving Food Services (8.4%) taxis, all struggling to make ends meet while trying to Other Services (5.9%) launch a career. Public Administration (6.9%)

continued...

 Employers Want YOU 2006 Visit www.DiversityCanada.com THE BUZZ “Most have their own horror stories of barriers,” Vanek says. “This is so unfortunate, because I believe there are so many ways to actively address these issues.” Together, the clients and volunteers participate in everything from massive potluck dinners to quiet cups of coffee. In linking young Canadians at the university with those striving to succeed in their new country, COFI delivers a message of hope — something sorely needed for anyone taking on a new endeavour. “It seeks to break helplessness,” Vanek explains. “For example, if a person participating in the program comes home after a long day of defeat, a friendly, sincere volunteer can hopefully make some difference in finding strength. (We) provide a familiar person to contact through thick and thin, someone who can help combat the lows — the failed job interviews, the discrimination encountered, etc.” It’s a simple solution, one which Vanek YOUTH SPEAK: believes can work across the country. "(I hope) to get into the advertising industry, work at an Vanek can be contacted at: agency, and live life!" - Vivien Wong [email protected]

Aim high. Choose a career at NAV CANADA. Visez haut. Faites carrière à NAV CANADA. www.navcanada.ca

SERVING A WORLD IN MOTION / AU SERVICE D’UN MONDE EN MOUVEMENT THE JOB HUNT Assessing and planning

You know it. It’s time for a new career. Whether you’ve detail, and, yes, a bit of luck, you should be on a only recently decided to find a new occupation or promising career path in no time. The key to success you’ve been casually hunting for years, it’s time to is making a good start: pinpointing what you want and take action. determining the steps you need to take to achieve If you’re heading out of university with no your goal. ­experience, facing a serious disability, trying to raise “You could do a self-analysis, if you knew the a child, or struggling to learn English or French in a things to ask yourself,” suggests Lorraine Pura, new country, starting a new job search may seem labour market analyst at Saskatchewan-based Metis daunting, exhausting, even frightening. Employment and Training of Saskatoon, Inc. “For But the situation need not be discouraging. example, (ask yourself) if you know how to look in the With proper planning, hard work, attention to papers for jobs, or if you know how to use computers.”

s communications and marketing might want to explore alternative Aspecialist for Toronto-based It’s about not means of investigating whether a Accessible Community Counselling giving up! certain career path is right for you. and Employment Services (ACCES), Even something as simple as testing Shawn Mintz witnesses as many as “The advice we give people,” Mintz out a hypothetical job routine – for 10,000 clients make a go at starting says, “is that you really can do it.” example, trying out a 5:00 a.m. over their lives and careers each year. Here are a few more tips to help wake-up call or spending the entire While 80 per cent of ACCES’ you get started: day crunching numbers – can be an services are geared toward new awesome way to gauge if a certain Canadians, the agency is open to Get online… career is for you. anyone (it also operates the City of Toronto-funded START program, The truth is, an enormous amount Get out there… to help single mothers on social of career information is available ­assistance get job-related computer online. Virtually every modern A hands-on approach to occupational skills). industry has a slew of sites devoted study is almost always the best way In Mintz’s experience, a good to it, many with detailed facts and to see if a particular industry is for search starts immediately after you’ve employee testimonials. Visit http:// you. Go talk to employers and workers made the decision to change career DiversityCanada.com and go to in an industry you’re interested in, paths. the Career Center to find links to a and check out what it’s all about. “The faster you access the services, multitude of helpful sites that will Say you’re interested in becoming a the better,” he stresses. point you to various career options. ­surveyor. Establish contact with some Job hunters should explore Are you technologically illiterate? contractors or foremen, preferably (but ­different options first, using a mixture No matter. Even if you don’t know not necessarily) someone with whom of interests, prior training, and the difference between a URL and you already have some sort of contact. feasibility. From there, perseverance a USB, it’s a good idea to book an Offer to buy the person a coffee so is key. It might be a lengthy process, appointment at an agency like ACCES the two of you can discuss the nuts and you must be willing to approach or Job Connect or with your school’s and bolts of the industry. While this it with strong resolve. career counsellor. They’re there to approach may seem intimidating “It’s about not giving up,” Mintz help you through it all, including or presumptuous, more often than explains. “It’s about remembering navigating the digital maze. not employers are receptive to the that it’s going to be challenging. It’s ­questions of newcomers; after all, you about persevering and maintaining a …but don’t get bogged down. may be the future of their industry. positive outlook.” Just remember to work around their By starting with the right attitude While online research can provide schedules, and not to take it personally and taking the proper steps, you’ll plenty of background information, if they’re too busy to fit you in right be amazed how far you’ll go. It’s a it doesn’t show the whole picture. away. strategy that pays off: 82 per cent of There’s more to career research than all ACCES clients find a good job. words on a screen (or on paper). You continued...

 Employers Want YOU 2006 Visit www.DiversityCanada.com THE JOB HUNT

…but don’t get discouraged.

Even if you’ve never had a­meaningful Oh where can my job, there’s no need to panic as you explore possible job paths. Industry inexperience is far more common than you may think it is. There’s new job be? no need to lose hope. A lack of experience can be compensated Here’s where to look for your next job: for by upgrading your education or volunteering for a local non- profit organization. Also, there are The Internet: you’re looking for anything outside some government-sponsored wage Ever since the digital revolution took your hometown. subsidies available for employers who root in the 1990s, job-hunters have The bottom line: With such a brief hire inexperienced workers, making been speeding down the information format, the classifieds are still a great it an appealing option for many superhighway in search of the perfect resource, particularly if you’re pressed ­companies. Your local career center position. Virtually every major for time or hunting casually. should be able to provide you with company has a “careers” section more information on such programs. on their site, and there are several Career fairs: All in all, a visit to a career center is job boards where you will find The career fair presents a familiar a good idea. You may be surprised announcements from a large number sight for many veteran job seekers – at how far simply having someone of employers. The DiversityCanada vast convention centers packed to the listen to your career hopes (or even Foundation, publisher of this gills with perky, smiling ambassadors confusion) will help to make the way handbook, operates a website for dozens of different companies. forward clearer, and will help to keep specifically designed to bring you Loud, bustling, and often chaotic, your spirits up. career offers from employers looking career fairs are there explicitly for to diversify their workforce. Visit hunters like you. http://DiversityCanada.com. Pro: With so many options Pro: Volume, volume, volume. available, you may find yourself You’ll have access to more postings drawn to an industry you may have than you can fathom. Plus, you can never considered before. Many hunt in your pyjamas. accessible and diverse employers Con: When looking online, you choose to seek workers in this forum, may find something fantastic, only since fairs tend to attract a broad to scroll down and find out it’s a range of applicants. Also, some three-year contract in Antarctica. companies accept resumes and Also, on certain sites, the anonymity interview on-site. of the ’Net can attract some shady Con: In some cases, much of what employers. you encounter will not be actual The bottom line: As long as you employers, but rather temp agencies proceed with caution and stick with or training organizations after your reputable sources, the Internet could wallet, not your services. be your best friend as you aim toward The bottom line: Career fairs are employment. never a bad idea to check out, but they’re best used to complement, Classified ads: rather than replace, a more specific YOUTH SPEAK: This one’s been around for search. “The U of T ‘extern’ program generations of career crusaders. Turn helped me find a volunteer toward the back of your newspaper On-campus recruitment: position with a social worker and you’ll find an assortment of This is a great option for individuals in Toronto, at a rehab hospital. neatly-indexed, condensed postings currently upgrading their education. I found the experience both of openings in your area. As the school year progresses, many enriching and educational, and Pro: You won’t find many postings companies hold recruitment sessions it helped me reconsider my for Antarctica here, especially if it’s a for potential future employees at career options.“ community-based publication. - Nadine McDonald Con: It’s usually slim pickings if continued...

Visit www.DiversityCanada.com Employers Want YOU 2006  THE JOB HUNT

campuses across the country. These sessions will often be smaller, more informal affairs, with presentations, plenty of glad-handing, and, quite often, free food. Pro: Hey, the employer is coming to YOU! How much easier could it get? Con: Companies are often looking for highly specific candidates, usually in professional or skilled trade areas. General arts and science students are usually out of luck. The bottom line: On-campus recruiting makes a difficult process a breeze, provided you’ve got the specific skills they’re looking for.

Cold calling: For the truly brave, there is always the dark horse of the job hunt – the cold call. Rather than wait for a position to come up, cold callers use phone, email or snail mail to put their name in at their companies of choice. Pro: Unsolicited resumes tend to stand out, causing employers to remember you as a genuinely interested candidate when a position opens up. Occasionally, if they’re really impressed, they’ll create a new position, just for you. Con: You’re likely going to get a lot of polite statements like, “We’re not accepting resumes at this time,” and the occasional ego-crushing hang-up. At times frustrating and downright demoralizing, this one ain’t for the YOUTH SPEAK: faint of heart. "We know what we want to be," says Baseer Yasseen, an The bottom line: If you’re really aspiring pharmacist (right), hanging out with friend Orville determined to work at ABC Corp, cold D'Souza. "But we're not sure if we'll get in (to the program)." calls can be a great way to show your enthusiasm – who knows what may happen.

Networking: This is an excellent and effective who the person you’re speaking with Con: “Selling” yourself at all times method to get your name out there. knows. can be exhausting. After awhile, you Tell everyone from your hairdresser to Pro: Your doctor’s brother’s wife may just want to make small talk your new neighbour to the kid selling could be a partner in that law firm about the latest Oilers game instead. lemonade on the corner that you’re you’ve been checking out. With a few The bottom line: Networking is a looking for work, and ask if they strategically placed phone calls, you wise idea in any job search. It shows might have any idea about potential may be able to net a lunch meeting. you are keen, committed, resourceful leads. Connections are invaluable in Plus, you’ll build a solid roster of and confident in your own abilities this day and age – actually they’ve industry contacts that you’ll likely be – attributes most employers are always been – and you never know able to use throughout your career. looking for.

10 Employers Want YOU 2006 Visit www.DiversityCanada.com THE JOB HUNT No connections? No problem

etworking plays an important part in the job search. NBut if you don’t know anyone in your industry of choice there are still ways to gain a competitive advantage in the job market. Volunteer. Get out there and take part in as many related events as possible. Thinking of being a teacher? Sign on to teach a children’s class at the library. Interested in public relations? Serve cocktails at the industry’s big schmooze-fest. And if your heart is set on working at your local radio station, be the first in line to help out with their charity run. These activities provide a double-whammy – not only does volunteering look fabulous on a resume, but you’ll be making fantastic connections as well. Meet people. This may seem simplistic, but the best way to make connections is to get out there and make connections. If there is an association for your chosen YOUTH SPEAK: field, find out if you can attend any of their events as a "Letting people know you are looking for employment guest or if you can become an associate member at a can be very useful. I quite often will put the word reduced cost. Try to meet as many people as you can who out when I’m looking for employment in a specific are working in the career you’re interested in. Ask what ­community or field. This has helped me to be referred the climate is like for young workers and what new skills to jobs, have my name recommended for interviews you’ll need to succeed. Chances are the person you’re and ultimately connected me with employment.” talking to knows someone, who knows someone who’s got - Shannon Simpson the job for you.

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To learn more about Nasittuq and possible Training and Development opportunities please visit www.nasittuq.com RESUMES AND COVER LETTERS Crafting the perfect resume

he resume or curriculum vitae is a Tcrucial document. It’s a one-page encapsulation of who you are, what you’ve done, and why you’d be good for the job on offer. If you have major gaps in employment, education or experience, you may want to adopt a resume style emphasizing skills rather than the traditional chronological accounts of employment. “The most important thing is to sell your skills,” suggests Karen Lamothe, Edmonton-based project coordinator for Alberta Learning Information Service. “And when you back up your skills, you have to back it up with the ‘prove-it’ theory.” Each statement of accomplishment should answer the ‘Five w’s’ (who, what, where, why and when), and every achievement should be put into numbers as far as possible. “Giving the numbers will help YOUTH SPEAK: employers see the depth and breadth “I plan to be a historian, perhaps. I am really anxious about of your skills,” Lamothe explains. “You the whole job (search) seeing as I’ve never had experience.” need to sell (the employer) the skills, - Mikaela Valenzuela to let them know that you can do the task.” She also recommends starting the document off with a personal profile, a lot as a typist in Tehran or a cook of today’s bosses seek. So highlight detailing the number of years you’ve in Calgary, the executives at the these. been in the industry, your credentials accounting firm to which you’re now Avoid computer templates like the and skills, a few accomplishments applying may not care. Perhaps driven plague. Sure, that resume template related to the job in question, and a by insecurity or lack of experience, that came with your software makes brief list of personal characteristics. many prospective employees choose your resume look pretty spiffy on Here are some more tried-and-true to list every job they’ve ever had. the screen. It’s not going to help you tips to make your resume as powerful However, in these instances, quality out much, however, when your list of as possible: is more important than quantity. It’s credentials looks exactly like hundreds Avoid empty statements. Don’t much more effective to prioritize and of others. Use computer templates or just say, “Functions as a good leader.” expand on relevant experience. resume packages to learn the basic Explain how you have proven your Highlight soft skills. Don’t have structure of a resume; don’t use them leadership in the past. Employers get any direct experience to list? Don’t for style or design. Take some time loads of these empty statements, and panic. More and more employers are to develop a clean, crisp, and unique they tell very little about how you placing value on a worker’s ability to format of your own. Get professional perform on the job. If you can’t think function within the organization. You help, if necessary: it will almost of at least one example or experience can teach someone to do a task, but certainly be a worthwhile investment. (not necessarily job-related) that you can’t teach them how to get along Make your first page easy on the explains your statement, take it off with co-workers. Communication eye. Nothing distracts a potential your resume. skills, organizational expertise, and employer more than a cluttered, Tailor your resume to the job the ability to function amicably in unorganized resume. To avoid this, you’re applying to. While you learned the workplace are all qualities many make your spacing and formatting

12 Employers Want YOU 2006 Visit www.DiversityCanada.com RESUMES AND COVER LETTERS consistent, and be sure to leave plenty of white space. This is particularly important on the first page, which Should you self-identify? should present your most hirable attributes to your future boss. For any companies There is match for the position in an extra punch, place the stronger Mtoday are making a question, regardless of your points of your resume in the middle concerted effort to include one thing cultural background or status of the page, which is a space to which in their workforce people almost as a person with a disability. a reader’s eyes tend to naturally who have been traditionally everybody You may find, however, gravitate. under-represented. These that the fact that you belong Watch your length. While it may employers encourage agrees on… to an equity group allows be tempting to keep writing about how applications from visible you to offer the employer well-qualified you are, most employers minorities, Aboriginal people, women, something extra. In such a case, are very, very busy. As such, it’s best and people with disabilities. you would do well to show up your to keep things short and sweet. A two- How would they know you belong winning qualities and skills. page C.V. has long been the standard; to one or more of these groups? If you were an employer, what however, if you can condense it even You’ve got to tell them, or “self- would you think after reading cover more, all the better. Anything longer identify”, as they say. letters with statements like these, for than a pair of pages is too much. Some career experts believe the example? Call in your proofreaders. Having fact that you belong to an equity a second, or third, or even fourth pair group should not be stated at all in Candidate A: of eyes peruse your product may seem your resume or cover letter, but that “As a result of an accident, I lost most a bit of an inconvenience, but it’s your qualifications alone should get of my hearing as a teenager. Since essential that you have proper spelling you into an interview. then, I have worn a hearing aid and and grammar if you want to get your Other career experts would have learned to read lips, which allows foot in the door. To keep things clean encourage you to self-identify, me to function as any fully-hearing and easy to read, it’s best to stick to especially when applying to Equal person. This has made me more point-form text, with consistent use Opportunity Employers. These experts attentive to and considerate of others. of voices and verb tenses. Such things say, at the very least, you should fill I believe this will serve me well in the are easy to forget, so enlisting some in the optional portion of application role as receptionist at your company.” proofreaders is a great idea. forms which ask whether you belong Keep things positive. Lack of to an equity group. Candidate B: confidence can be a problem for But there is one thing almost “I was pleased to note that XYZ anyone having difficulty finding work. everybody agrees on, and this Finance Corp is an Equal Opportunity But developing the confidence to boast includes employers interviewed by Employer. As a person of Chinese of your skills is important. Even if the DiversityCanada Foundation, heritage who is fluent in Cantonese, you’re convinced your resume is weak, publisher of this handbook. The fact I believe I would would be an asset you should never call attention to any that you belong to an employment to your marketing department perceived flaws. You don’t want to give equity group should not be your one in Vancouver, where the Chinese an employer a reason not to call you. distinguishing characteristic. The skills community forms a substantial part of Focus on the best you have to offer. you have to offer should be a good your potential market.” Keeping your cover letter in check Now that you’ve got a solid-gold resume, you’ve got to Keep it on track: It’s easy to get carried away when think of how you’re going to present it. A good cover writing about yourself, but no one wants to read a five- letter can say volumes about who you are and what you sentence account of some presentation you delivered two want – if you let it. Here are some tips to ensure your first years ago. Save the play-by-play for your autobiography. contact with an employer is a memorable memo. Keep it correct: There’s nothing quite so jarring as a Keep it short: A cover letter should never, ever be typo or grammatical error in the first sentence of a cover longer than one page. letter. And it happens far more often than you’d think. Keep it in perspective: As you’re writing, remind Keep it polite: Use proper titles (Sir/Madam, Mr./Ms./ yourself of what it is you want from this letter, and how Mrs./Miss). Introduce yourself in the first paragraph, you would interpret it if you were the employer. and be sure to thank the employer for considering your Keep it relevant: You don’t have to discuss everything application. on your resume. Only highlight experiences and skills that directly pertain to the position at hand – and cap it at two See the next two pages for examples of good and or three examples. not-so-good resumes and cover letters.

Visit www.DiversityCanada.com Employers Want YOU 2006 13 SAMPLE RESUMES

123 Boreal Blvd, Timmins, ON (705)555-1234 [email protected] 1. Jane is using a typical, bland computer software template here. It’s boring, and will likely get lost in the pile. Jane Doe 2. The volley_grrl_743 email address is unprofessional and juvenile. She needs to pitch it in favour of something more Objective I want to find a good job as a personal trainer that pays well. grown-up. Experience 2004– 2005 Global Athletic Sault Ste. Marie, ON 3. Jane is not at all consistent in her formatting. Note how some Sales clerk bullet points are missing, while others are out of alignment . Stacked shoes and other inventory on store shelves . Operated till with the rest of the document. . I helped customers find what they were looking for . Promoted to weekend Assistant Manager 4. She also shifts between point-form and full sentences, 2004 Flare’s Fashions Timmins, ON making her tone confusing. Sales clerk 5. Not only is it unnecessary for Jane to mention her reasons for . Helped to dress mannequins after hours, operated till Regular overtime in back-to-school season leaving Northern Career College (it’s the sort of thing best 2003-2004 Big Burger Timmins, ON left to an interview), she uses negative language in doing so Cook . Worked grill and deep fryer – a big no-no on any resume. . Did opening checklist and evening clean-up 6. With the possible exception of her time at Global Athletic, . Got Smart Serve none of her jobs here is relevant to the position she wants. 1999-2002 Cuppa Coffee Timmins, ON Cook and dishwasher 7. She states in her objective that she wants to be a personal . Helped make deserts and lunches trainer, but makes no mention of any qualification for this . Operated dishwashing equipment . Got WHIMS training until the final sentence on the page. Education 2002-2003 Northern Career College Sault Ste. Marie, ON . Finished first year of Child and Youth Worker program before dropping On the whole, this is an amateurish, poorly constructed out because it wasn’t for me document. Jane has not presented her skills in a way that 1998-2002 Northern Secondary School Timmins, ON . Graduated with high school diploma will even capture the employer’s eye, much less his or her . Given award for being captain of volleyball team

attention. Interests Volleyball, running, cycling, climbing, softball, socializing. Finished a certified personal trainer program in 2005

1. Jane’s name and contact information are cleanly — and prominently — displayed here. Note the new, professional email address. 2. Her objective is concise, accurate, and professional. The formatting and tone are both consistent, and the layout is clean, unique, and easy to read. 3. Since Jane does not have a lot of experience, she is wise to highlight her skills at the focal point of the page. Her leadership abilities, friendly personality, and training were all referenced in her first resume, but not in a way that made employers take notice. 4. As it should be, Jane’s recent Canadian Fitness Organization education is listed prominently, with her other training included mainly to support it. 5. In selectively highlighting interests that support her aptitude for this position, she’s presenting a well- rounded candidate for the job. 6. No employment history is listed here, but since she has no direct experience correlating to the job at hand, such information is best held for the second page of a resume.

This is a marked improvement over Jane’s first effort. It’s succinct and clean, and does a fine job of representing her true abilities. While her lack of experience may still hinder her hunt, this resume should at least pique the curiosity of any employer.

14 Employers Want YOU 2006 Visit www.DiversityCanada.com SAMPLE COVER LETTERS

Jane Doe 123 Boreal Blvd., Timmins, ON 1. Again, Jane is using a generic template here, and again, her application will likely get lost in the pile. January 16, 2006 2. Addressing the letter to ‘Dear PowerGym’ makes PowerGym Jane appear to have done no research at all on the 555 Energy Drive Sault Ste. Marie, ON company.

Dear PowerGym: 3. Her writing is basic and dull. In starting every

I believe I am a good person to work at your gym. sentence with ‘I’, she has created a repetitive and

I love sports a lot. For all of my life I have played volleyball and softball. I also love running, uninteresting read. biking and climbing. 4. Jane does not list any skills or expand on any I have lots of work experience. I recently worked as sales clerk at Global Athletic, where I anecdotes in this letter, making it little more than dealt with a lot of sports related issues, such as helping athletes find the right equipment. I have also worked as a sales clerk at Flare’s Fashions, as a cook at Big Burger, and as a a repeat of her resume. cook and dishwasher at Cuppa Coffee. 5. She writes her letter in chronological order. While I graduated from high school and finished one year of a Child and Youth Worker program at Northern Career College in Sault Ste. Marie. Over a year ago, I finished a Personal Trainer this isn’t necessarily a bad idea, in this instance it program with the Canadian Fitness Organization. places irrelevant information near the front. I think I would be an excellent fit in your organization. Please call me if you are interested at (705) 555-1234. This cover letter is poorly written, sparse, and boring. There is nothing in it to suggest she’s done any research on PowerGym at all, and, aside from her Sincerely, sentence explaining her training, nothing to prove she’s qualified. The letter is formulaic and cold; in no Jane Doe way does she come across as the ‘excellent fit’ she claims to be. Jane Doe

1. Jane starts this off strongly; she has done some research to learn that Jim Flex is her contact for the job, and addresses him professionally and appropriately. 2. Her opening paragraph is sharp and concise: she lists her name, what she is writing, and why she is doing so. 3. The third paragraph is Jane’s ‘meat and bones.’ Here she lists two highlights from her resume (her training at the Canadian Fitness Organization and her high school captainship), briefly annotating each with positive results (Honours status and the Leadership Award). 4. Jane’s fourth paragraph proves she’s done some research on the company. She locates its mission and explains why she would fit well with it. 5. She concludes her letter with a professional (yet friendly!) note to explain how to contact her.

This letter is a vast improvement. Instead of listing everything she’s done, Jane has carefully chosen a few experiences to truly show her aptitude for the job. She has tailored this letter specifically towards PowerGym, taking extra care to emphasize why she would be a good fit for the company. She selectively lists her experience, training, and goals; in the process, she makes a strong case for her employability.

Visit www.DiversityCanada.com Employers Want YOU 2006 15 INTERVIEWING

How to Ace That Interview: Part I What the career experts say

o, you found a posting for a Scompany you’re really interested in. You worked hard to craft a perfect resume and cover letter for the job. And, lo and behold, it worked – you’ve been called in for an interview. You’re on cloud nine. The company has expressed interest in you, and you are flattered and proud. As the interview date draws closer, however, excitement morphs into dread. Now what? The interview is considered by most job hunters to be the most intimidating part of the hunt. And understandably so. There’s a lot riding on that first face-to-face meeting, and it’s easy to get overwhelmed by the situation. This doesn’t have to be the case. With enough forethought and planning, that terrifying meeting with your potential bosses can even become an enjoyable experience – and a smash success. To ensure this, you’re wise to adopt one simple mantra: prepare, prepare, Here are a few more tips: business casual – clean dress pants, prepare. a conservative skirt, a smart jacket, “You need to know the details Do your homework. By getting to and/or a buttoned-up, collared, and of the job you’re applying for,” know the organization, you’ll be pressed shirt. Personal grooming is advises Sharon Blackwell, Calgary- better prepared for the meeting. This also important – clip those fingernails, based regional communications and can be accomplished in a number of tidy your hair, and be sure to brush operations manager for Alberta Human different ways. A company website your teeth. A neat appearance Resources and Employment. “And you is a fabulous way to learn about the suggests much more than aesthetic must have a good understanding of history and ethos of a business. If considerations – it shows you have how your skills and experiences fit in possible, it’s a great idea to visit the respect for yourself, you respect the with that particular job.” physical job site itself. There, you can company and its representatives You must be prepared to give gather brochures, speak to reception and you understand what’s required. examples of how your skills fit into personnel, and get a general sense These are all things employers look for the needs of the company. And the of the office environment. Basically, when hiring. experiences you list need not be you want to get a good sense of the Put your best foot forward. The gleaned from employment. “It doesn’t organizational structure. biggest mistake any applicant can have to be work-related,” Blackwell Dress the part. Jeans and a T-shirt make is showing up late. Aside from comments. won’t cut it, no matter how laid-back displaying poor time-management “There are many, many other ways the job at hand appears to be. No and organizational skills, it’s just plain to show experience. In your volunteer matter what business you’re applying inconsiderate – after all, these people life, how you manage your home, your for, it is always, always appropriate are taking time out to help YOU. experience overseas, things like that.” to dress up. To play it safe, stick with Always show up at least ten minutes

16 Employers Want YOU 2006 Visit www.DiversityCanada.com INTERVIEWING early. Period. Once at the interview, There’s nothing lined up? What is the busiest time of be friendly, polite, and respectful. year? Is it an accessible environment Remember the basics – always say as awkward for physically disabled employees? please and thank-you, and smile as as a blank stare Asking similar questions will do more often as possible. Interviewers look ­following a than satisfy your curiosity. It will for a positive attitude, and there’s no also prove you’re bright, thorough, better way to impress than that in an question motivated and genuinely attracted to interview. the company. Know your own history. There’s should know it well. To further prove Keep upbeat. If it all seems to go nothing as awkward as a blank your preparatory prowess, bring extra terribly wrong, it is essential to keep stare following a question. Before resumes (in case there is more than things in perspective. No matter how you even enter the meeting, you one interviewer) and a portfolio of badly the interview may have seemed should be prepared to rattle off work your work (if applicable). Also, have a to have gone, no matter how rejected experiences with ease. Try to come list of references on hand – it’ll bring you feel, a healthy attitude can work up with relevant anecdotes that are you one step closer to being hired. wonders. Sit down, relax, and don’t both interesting and informative. Ask away. No matter what the job, be too hard on yourself. Remain For example, if you’re applying to you’re going to want to know a few positive. Even if you felt the interview work as a nurse, talk about that high things before you start working – and went badly, it taught you something, school blood donor clinic you helped not just how much cash you’ll bring preparing you all the more for your organize. While you can’t predict what home. You might want to know what perfect meeting. And who knows, exactly your interviewer will ask, you the office environment is like. What unlike you, the interviewer may have can assume there will be at least one kind of turn-over rate is there? What felt the interview went remarkably inquiry about your past – and you major projects does the company have well.

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Visit www.DiversityCanada.com Employers Want YOU 2006 17 INTERVIEWING What to do after the interview

nce out of the interview room, be brief (no point-by-point recounting you may be interested in reading a Omany applicants assume their of the entire interview necessary), copy. I look forward to hearing your work is done. sincere (avoid gushing sentiments), impressions....” You’ll really prove Not so. appropriate for a work environment you’re keen on the job. If you don’t follow up on your (don’t use any nicknames or jokes), meeting, you run the risk of and timely (write it immediately after Pick up the phone. Most job- seeming indifferent or, even worse, the meeting). hunters interpret a lack of response uninterested in the company that from the potential employer as lack interviewed you. Pass along more of your best of interest, but that’s not always the Many employers have said they are work. This is an alternative to the case. The hiring process at many surprised at how few job candidates simple thank you note and would be organizations is long, detailed, and stay in touch after the interview. appropriate according to the nature simply not accomplished overnight. Those who do, of course, stand out. of the interview. Say you discussed Ringing up to check on the status of By taking the following approaches, a course you took last winter. Send your application if you haven’t heard you can place yourself back into the along a copy of your diploma. Or, back within the time specified during thoughts of your interviewer and maybe the interviewer showed the interview or within a reasonable boost your chances of being selected. particular interest in a project you time frame keeps your name fresh in mentioned you finished in your the memory of those who hire. Frame Thank the interviewer. A proper first year. Print out a copy and ship your conversation as a polite enquiry thank you is certainly in order for it off. Add a simple note detailing rather than a demand. Try to be as every company representative who why you’re sending the information humble and patient as possible during took time out to discuss your interest along: “As we discussed my XYZ that call. Smile when you speak to in joining their team. The note should project in our interview, I thought convey friendliness over the phone.

YOUTH SPEAK: YOUTH SPEAK: "Last summer, even with my degree in Film and “A police officer came to the career day at school Religious Studies, I only managed to secure a and spoke about his job. I found it interesting; I space cooking fish and chips.” want to be a policeman so I can help people.” - Grey Muldoon - Ty Cada

18 Employers Want YOU 2006 Visit www.DiversityCanada.com INTERVIEWING How to Ace That Interview: Part II What the employers say

t may seem insignificant, but your interview attire cannot be whatever is Ishirt or skirt, your tie or lack of one hanging around in the closet on the More tips that come directly can cost you a job. big day. Employers want to see that from people who do the hiring: That’s the word from over 100 you have given thought to the clothes – Remove unnecessary jewellery hiring managers and Human Resource and hairstyle you choose to show up (eg tongue, nose, eyebrow professionals representing employers with for the interview. piercings) from St John’s to Vancouver and You CAN dress to impress if you – Be pleasant ranging from modest mom-and-pop remember these three words that – Give the impression that you can operations in Northern Ontario to many employers said they look for in handle yourself billion-dollar Bay Street corporations. a job candidate’s appearance: Clean, – Have confidence in yourself The DiversityCanada Foundation, Appropriate, Neat. – Show initiative the publisher of this handbook, went What is appropriate varies from – Have a real interest in what you straight to the source. We asked business to business, of course. say and in the questions you ask employers what advice they would So job candidates have to educate – Have a positive outlook give job seekers if they could provide themselves on what their potential – Act professional only three tips. employer would approve – Make yourself personable Almost universally, People make of, said Linda Lewis, chair employers said of Ryerson University’s – Have good composure candidates must dress decisions School of Fashion. – Be willing to WORK!!!!! appropriately if they Lewis noted that – Be polite! are to have any hope of about us because of the influx – Use proper English success. based on the of immigrants into the – Express yourself, be responsive It may seem an Canadian workforce, – Be alert obvious point, but the way we look employers have become – Shake hands firmly and make managers indicated more accepting of people eye contact a significant number of people they showing up dressed in non-Western – Be yourself interviewed over the years have styled outfits that would be acceptable – Be mindful of your body torpedoed their chances by showing in workplaces in other parts of the ­language up in jeans, in soiled or rumpled world. However, she warns that many – Keep your answers concise and clothes, or with too-trendy hairstyles. employers may frown on a person clear Why do employers place so much who is not of a certain culture adopting – Leave bad language at the door emphasis on appearances? these styles simply to be fashionable. – Don't come looking untidy or It’s not at all that they are being “You have to investigate the culture with strong body odour shallow or picky, suggested Anne of the company,” she said. “Look at the – Don't wear strong perfume Sowden, president of the Toronto corporate reports or brochures to see – Don't come dressed in jeans chapter of the Association of Image the image they project. If you can, go – Don't be sloppy Consultants International. She pointed down to the office and walk around. – Don’t have blue hair to studies conducted at Harvard Get to know the environment.” – Don’t be assuming University which showed that within Such an approach falls right into – Don't just sit there meekly 30 seconds, a person is able to judge line with the two other most frequently – Don't have the “know it all” someone’s competence within about suggested tips from employers. attitude 80 per cent of accuracy. Hiring managers and employers – Don't talk in slang “Whether we like it or not, people were quite consistent in emphasising – Don’t oversell yourself or act like make decisions about us and our that candidates do their homework you know more than you do abilities based on the way we look,” before coming in to talk about getting – Don't be shy when speaking Sowden said. “Our appearance a job. – Don't act arrogantly is one of the most powerful non- The second most popular tip was – Don't be fidgety verbal communication tools we can that candidates research the company. – Don’t lead the conversation use. The image you project can The third was that job seekers fully – Don't start off by making affect your ability to inspire trust and understand and ensure they are demands confidence.” qualified for the position for which – Don’t be late for the interview So the message is clear. Your job they are applying.

Visit www.DiversityCanada.com Employers Want YOU 2006 19 INTERVIEWING Dressing for success

A suit is the ideal attire for a business interview. At the very least, a woman must wear a jacket A group of happy, confident to be taken seriously. A suit with cropped pants employees. They are can be appropriate for an interview in a more neatly dressed and look as casual or creative environment. Shoes with though they would be taken closed toe and heel make the outfit look seriously on the job. professional. A darker coloured suit would be preferable since darker colours are seen as more formal, lighter more casual. For an interview, carrying either a briefcase or purse is best since you only have one bag to worry about. You should carry it in your left hand so you can shake hands with your right.

A pair of pants and a sweater is a perfect business casual look. It would be a good thing to wear for You’ve heard it from the employers themselves. The an interview with an IT company or way you show up looking for the interview will play any company in the creative fields. a big part in whether or not you get the nod. Models The clothing fits properly, is neat and Amanda Reid, Erin Herbert, and Glyndon Bonnick well taken care of. To make this outfit look more formal, add a jacket. The agreed to show you the wrong look and the right hair is neat and off the face, making look for interviews and for work. Comments are by the candidate appear open and Anne Sowden, president of the Toronto chapter of the approachable. Association of Image Consultants International. Photography is by Jeff Hui.

This is a great outfit for hanging out with your friends. It is not for business since it shows Wearing a jacket and a collared so much skin. The more skin you show, the shirt, even with jeans will make an less professional you look. Cropped tops, belly outfit look more formal. To be taken buttons and sleeveless tops will make people seriously in the workplace, a woman remember your poor judgment, not your skills must wear a jacket. Low heeled shoes and abilities. Sport shoes are appropriate only are more casual than high-heeled with the most casual outfits. shoes. Candidate looks confident and willing to get the job done.

20 Employers Want YOU 2006 Visit www.DiversityCanada.com INTERVIEWING Dressing for success

Jeans should not be worn to a job interview, even at companies that allow employees A very casual look that is appropriate to wear good quality jeans that fit well, are when you have the job. It is far too clean and have no holes. Wait until you’ve casual for the interview and could been hired to switch to this style. Having be considered sloppy. The facial paired jeans with a sweater, belt and closed expression is very serious and not toe shoes, the model looks capable and at all welcoming. Remember a smile competent. Hair is neat and off the face. is your best accessory. Simple jewellery complements the look.

Wear this when meeting friends. This outfit could send one of two messages: you don’t Party Girl, Skater Girl and respect yourself enough to dress up for The Hulk. Would you hire the interview, or you’re not interested in these people? They are all getting a job. If you don’t respect yourself, inappropriately dressed the perception is you won’t respect your co- for a job interview. The workers or the company who wants to hire man looks sloppy, you. Headphones/cell phones/iPods should his jeans are baggy be turned off and put away for interviews. and dirty, his face and Better still, leave them at home. body language look very threatening. The woman on the left is dressed to party. So what if you don’t have the right threads and you The woman in the middle have a small or no budget for interview clothes? is dressed for spending Borrow from friends or family. Shop at thrift stores time with friends in the mall. Her facial or consignment boutiques; this will allow you to expression says she’s outfit yourself quite well for pennies. Female job not interested and the hunters can also get appropriate work wear through hand in her pocket says, the non-profit organization Dress for Success. Visit “I don’t care”. them at dressforsuccess.org.

This is a neat, well put together look for an entry-level job. To make a better impression, the candidate should wear a sports jacket. Shorts and tank tops should never be worn to Depending on the job, a suit might be the office. This is summer weekend wear. As appropriate. However, the clothing fits, is nicely for skirts, these should be about knee length. pressed. The colours are nicely coordinated, It’s a flattering length for most women and indicating a sense of personal pride. The doesn’t show too much leg when you sit shoes are well shined, indicating an attention down. Closed toe and heel shoes are great to detail. The candidate would make a better but no one will take you seriously if you wear first impression if he were to smile and stand stilettos. Heels should be no higher than two straighter with his shoulders back. This would and a half inches so you can walk easily. make him be perceived as confident no matter how nervous he might be.

Visit www.DiversityCanada.com Employers Want YOU 2006 21 AT WORK Shining on the job Handling The Golden Phone Call. crucial. In this time, you must first day It’s the moment every job acquaint yourself with your hunter waits for. Finally, your new workplace, become long and detailed journey comfortable in your new jitters has culminated in success. position, and confident in your You’ve been offered a job. new role. Essentially, you must Not just any job – a great job. prove to your new bosses early every new employee is Something you’d like to make that they’ve made the right Nnervous on the first day of work. a career of. decision. It’s natural. You’re starting a fresh career in an unfamiliar setting, and While you are Since you’ve already you naturally want to do well. As with understandably excited, convinced them you were a starting any new venture, it’s wise to this is no time to sit back safe bet, this needn’t be too prepare, relax, and listen. and relax. The first six to difficult. By following your You’ll want to start by getting twelve weeks of employment instinct – and the tips on pages comfortable. Chances are your supervisor or manager will take you – commonly known as a 22 to 24 – you should be a for an extended tour of the jobsite probationary period – are workplace star in no time! on your first day. Get to know your environment by asking questions, stopping to introduce yourself to each of your new co-workers, and adopting the company code of behaviour. Is it a professional environment? Keep it formal. Is it more casual? Share an amusing anecdote about one of your experiences in the industry. Adapting to the company culture takes time, but it is crucial in establishing a positive early impression. Enthusiasm is essential. Employers love to see their newest recruit is excited to be there. Ask for your first assignment or task – don’t wait for your supervisor to hand it to you. When you complete your first duty, ask if there’s anything else you can do. Whatever you do, do not sit at your new desk and stare at the wall. Showing initiative is always important, but especially so in the earliest stages of a new job. A good way of doing this is by making an effort to connect with clients. There is an element of customer service in nearly every industry, whether it be changing tires or preparing income tax statements. No matter what you’re doing, you YOUTH SPEAK: are, in some way, interacting with “The ability to network and maintain professional relationships has opened many doors for me.” – Jonathan Hamilton-Diabo continued...

22 Employers Want YOU 2006 Visit www.DiversityCanada.com AT WORK

the people who keep your new workplace in business. As such, you have to show you can deal with people from the start. Ask to What employers deal with a client or customer as soon as you feel comfortable to do so. Be as friendly, helpful and are looking for considerate as possible. If you’re unsure of something, explain that it’s your first day of work, Who better to advise you what to do on your first days than people and that you appreciate their who have experience dealing with new employees? Here are a few tips patience. Most customers will gleaned from hiring veterans across the country. understand, and your employer will be thrilled to see you making “I always like to see someone who shows initiative…someone who likes to keep the extra effort. busy. Sometimes when you start a new job, you’re nervous, you’re not sure what As your first day comes to an to do, you’re uncertain. It’s nice to see someone who can finish a job at hand, end, be sure to ask your boss bring it to (his or her) supervisor and say, ‘I’m done this now, is there anything how you did. If he or she replies else I can do.’ It’s nice to see.” “great,” good for you! You’re – Wendy Wells, a St. John’s, Newfoundland-based office administrator likely on your way to a stellar for Maritime consulting company SGE Acres Limited. career in the company. However, in the far more likely “The first and most important thing is to smile. I hire nice people and train instance that he or she has a few them to do the job, as opposed to trained people who have the wrong attitude. comments or suggestions, you If managers aren’t smart enough to realize that, they’re going to be in trouble. shouldn’t take it personally. It’s Human relations are not taught in school. They teach math, English, all the rest your first day, after all, and you of that stuff, but they should be teaching human relations.” do still have a good deal to learn. – Arnold Asham, president and owner of Winnipeg, Listen carefully to employer Manitoba-based manufacturer ASHAM Curling Supplies. feedback, and make efforts to implement their ideas. “Punctuality, effort, communication, (being a) team player. All these things are When you finish your first good to see. As to the way a person works, you can tell if someone wants to put day, take a bit of time to reflect. their heart into it, or if they’re going through the motions.” Record your early impressions – Bruce Zacard, vice president of Litho Quebec, of your new career; it will help a Pointe-Claire, Quebec-based printing firm. sharpen your focus as you strive toward success.

Visit www.DiversityCanada.com Employers Want YOU 2006 23 AT WORK Be a class act Finding your rhythm on the job and balance

As you settle into your new job, squarely on the task at hand. So, hile it may be tempting to focus you will find that your workplace while it is important to establish Wentirely on fitting into your new has it own particular dynamic. You friendly relationships with your work environment, it’s important not may find that you click with your colleagues, ensure you devote to lose sight of your personal goals. colleagues right away and that your the majority of your time and Your new job may be the biggest thing boss is as approachable as your attention to the actual work to be on your mind in the first months, but favourite uncle. Or, you might feel done. it’s important to take a step back to as if you have nothing in common ✦ Seek out unofficial “mentors” assess what’s really important. with your co-workers and that your who can show you the ropes. boss is rude and impatient. If it is Study and emulate those with Get the most out of each day. not all smooth sailing in your new outstanding track records; most Try and learn something new on every work environment, it may be easy will feel flattered and be willing shift. Shake up your schedule. Make to become discouraged. However, to help. new contacts. Explore alternative Pierre Perreault, employment ✦ Be a team player, and try not to ideas. The more you work to make consultant at the Employment be selfish. your job interesting, the more you’ll Center at Collège Boréal in ✦ Practise diplomacy. Tread lightly get out of your time on the job. Sudbury, Ontario, assures that when offering ideas for improving you can transcend most sticky something, and avoid bossy or Don’t expect to be perfect. situations. With the right attitude preachy opinions. In other words, don’t pressure yourself and practices, he says, you can ✦ Write down your projects and to be a pro right away. Say you’re avoid undue distress and the office achievements from day one on working to become a hairdresser, politics of any position. Here are a the job. In doing so, you’ll have a and you can’t seem to master the few simple tips: solid work record to discuss with complete art of highlighting. Instead your employers at the end of your of giving up, try to learn a little ✦ Always arrive on time, and don’t probation, when they are deciding every day. Memorize one colour be the first out the door at the whether or not to keep you on. combination on Monday; practise end of the day. ✦ Where possible, plan your day timing or application on Tuesday. ✦ Have a positive attitude; smile a and duties in advance. You, and Before long, you’ll be well on the lot. your supervisor, will be impressed way to experthood – and you’ll be ✦ Say a smiling “Hello” to everyone at how a few minutes of planning far more likely to retain what you’ve you meet. ahead will allow you to make learned. ✦ Try to remember the name of efficient use of your time. everyone you are introduced to. ✦ Arrive at meetings on time. Find balance. Repeat it two or three times in Furthermore, don’t doodle or In the quest to be the best, many your initial conversation, and, daydream in them. new employees devote too much smilingly, look in the person’s ✦ Don’t lie. Your mother was right; energy into their new position and not eyes while doing so. honesty is the best policy. In the enough on their personal lives. While ✦ Dress conservatively. One of same vein, avoid making excuses. it is important to pour extra effort into the best ways to make the right ✦ Be a class act. Never tell dirty, the workplace early on, it is essential impression is through clean, racist or sexist jokes. Don’t use to maintain balance with your classy, appropriate clothing. profanity, even when others do. If personal life. Instead of spending your ✦ Study the company culture and a conversation turns into gossip, nights stressing about that project its particular management style. politely excuse yourself and leave due tomorrow, go for a walk. Rather This may help you understand immediately. than rushing out the door, wake up decisions you might otherwise ✦ Don’t take anything personally. an hour earlier and prepare yourself dismiss as questionable. Remember if someone is unkind a wholesome breakfast. Taking time ✦ Master your responsibilities as to you, it’s often because he or for yourself will improve your mental quickly as possible. You will best she is facing some stress that and physical well-being, making you a be able to do so by focusing may have nothing to do with you. better (and more efficient!) employee.

24 Employers Want YOU 2006 Visit www.DiversityCanada.com AT WORK How to bow out gracefully of a company Leave ’em smiling

obs are a lot like relationships. b) Your supervisor or manager. You’ve given your notice, JSometimes, it just comes time to c) The president of the company. and are now in your final break it off. Perhaps your financial period in the position. How do responsibilities have increased and Best bet: b) you conduct yourself in the you need a higher salary. Maybe your workplace? work environment has changed, and Why it’s wise: As a general rule, it’s a) Conduct business as usual – with a it’s no longer a productive place for best to make things official with your bit of downtime to clean your desk you to be. Perhaps you’re moving, immediate superior before taking the and go to farewell luncheons. or going back to school, or simply message elsewhere. Your manager or b) Grumble frequently, count down looking for a new career. supervisor is there for a reason – to your days, and watch the clock. Handling such a situation can be manage or supervise the activity of c) Spend the remaining time left awkward. While it may be tempting employees, including their comings goofing off with your workplace to storm out in a blaze of triumphant and goings. As such, going above him pals – after all, your time with them defiance, it’s best to use a more or her to the company chief is a bad is numbered. discreet approach. idea. Not only will it burn the pride of your immediate superior, it may make Best bet: a) Here’s how to move on without you appear dishonest or conniving to burning bridges. your boss. And no matter how much Why it’s wise: You don’t want to be you want to gab with your co-worker, remembered by your co-workers as a the message can wait until things are goof-off or a sourpuss. You may not You’re debating leaving the official. want to be there, but the fact is, you’re company. To help make up your still being paid to do a job – and not mind, you: doing it isn’t acceptable, even if you a) Discuss it with everyone you meet How much notice are you giving are on your way out. to try and gain a broad range of before you leave? advice. a) Mere minutes, baby – you’re outta b) Mention it to co-workers on your there! It’s your last day. How do you coffee break. b) The customary two weeks – it’s the say farewell to your boss? c) Carefully weigh the pros and cons standard for a reason. a) Coldly. He or she isn’t your boss on your own, perhaps with some c) A month or more – you’re in no any more, so a quick “goodbye” input from a trusted friend outside rush. should suffice. the company. b) Emotionally. Hugs, kisses, tears, the Best bet: b) or c), depending. whole works. It’s a sad day for both Best bet: c) you and the company, so why not Why it’s wise: This is a tough one, let it show? Why it’s wise: You never know who highly dependent on the particular c) Warmly. A firm handshake, with might overhear your contemplations, situation you’re in. If you have a heartfelt thanks and a cheerful so until you’ve made a decision, it’s far-sighted plan, and you know it farewell. best to keep things quiet. Chatting on will take the company some time to the job is a particularly risky move, as find the right replacement, it would Best bet: c) employment-related gossip can spread be courteous to let your superiors like wildfire. Nothing makes you look know of your intent well in advance. Why it’s wise: You want to leave on more unprofessional to your employer However, if your decision came out of an upbeat tone. An abrupt departure than discussing these things behind a rapidly changing circumstance – for is tacky and rude, and leaves a bad his or her back. Think it over, call in a example, you’ve been offered a better impression of you. However, an hour- close pal (not a co-worker!) for advice, position that must commence as soon long blubber-fest is also inappropriate and proceed from there. as possible – two weeks is considered for the workplace. Smile, say kind adequate warning. Quitting on words (no matter how hard it may the spot is never, ever a good idea be to do so), and be sure to get You’ve decided to go. – at least if you ever want to call in your boss’ contact info to nail that Who do you tell first? a favour (like a reference) from the reference! a) Your best friend on the job. organization again.

Visit www.DiversityCanada.com Employers Want YOU 2006 25 ENTREPRENEURSHIP Blazing your own trail Helping youth help

he conventional job route isn’t for for those who cannot handle the themselves Teveryone. traditional nine-to-five schedule. In today’s diverse economy, the “Recent studies have shown that nine-to-five corporate structure many people with disabilities are here are literally dozens of doesn’t always jive with the looking for reduced hours because of Toptions for individuals looking adventurous type. reduced energy,” Taylor to start a new venture in Canada. Tired of toiling for Several continues. “Working One particularly noteworthy someone else’s benefit in your own business, possibility for individuals and looking for a government you make your own between 18 and 34 years of age more relevant venture programs schedule.” is the Canadian Youth Business in which to apply But entrepreneurship Foundation (CYBF). their skills, more and exist solely is not without its As a national charitable more Canadians are risks. You’re assuming organization, the CYBF has a assuming the risk of to help responsibility for a new program to help youth get their going into business for out new venture, something businesses off the ground through themselves. which can be start-up financing loans. Entrepreneurship entrepreneurs intimidating. There’s “It gives money for young has become a viable no guarantee of a (entrepreneurs) just out of school,” alternative to the traditional career steady paycheque (especially at first), explains Anthony Orazietti, Sault trajectory. In pitching, developing, and you may find yourself wondering Ste Marie-based specialist in youth and running their own companies, if all the stress is worth it. Plus, you’ll enterprises. many new businesspeople are finding need funding, and lots of it. With loans of up to $15,000 tremendous satisfaction in their work. Thankfully, there are many options available, the commitment level Starting a new business in Canada for Canadians seeking to go it alone. is high. Your new company must can be a smart option for a number Several provincial and federal operate according to a competitive of reasons. It empowers individuals government programs exist solely to and viable business plan, and must to create new job opportunities, help out new entrepreneurs. Banks provide you with a sustainable particularly in small or isolated are almost always willing to fund income. The loan term is anywhere communities where industry is often a well-thought-out venture, as are from three to five years. limited. It affords single mothers the credit unions. Community futures Providing mentoring and chance to make a living while raising development corporations exist across learning resources are the other children. It allows new Canadians the the country, and are usually willing to two key services the organization chance to use their skills, and provides take on riskier ventures – in exchange delivers to support young individuals with different abilities for higher interest rates. Peer-lending entrepreneurs. the chance to work in a tailor-made circles are starting to appear in rural The CYBF success rate speaks environment. and remote areas, using a collective of its effectiveness. It has assisted For example, according to cash flow to help fund worthy projects. more than 1,500 entrepreneurs, Barbara Taylor, a coordinator of If none of these options works creating more than 8,000 jobs Disabilities Strategy with Service out, you can consider approaching a in the process. It services nearly Canada, entrepreneurship might be family member, friend, or colleague 1,000 communities country-wide a good option for people living with for a loan – just be certain to clearly through more than 60 loan centers. disabilities. outline the terms, and get everything Alumnae of the program have “For people with a partial mobility in writing. forged businesses in everything disability, often there are issues No matter how you do choose to do from fashion design to systems around transportation,” she explains. it, it’s important to stick with it. If your analysis to automotive repair. “Many small businesses these idea is viable, your plan is practical, days are offered out of the home,” and your attitude is keen, you should You can find out more about CYBF eliminating that hassle. be able to launch a successful, unique, by visiting them online at cybf.ca, In addition, entrepreneurs may and profitable venture in Canada, and or by calling them toll free at dictate their own hours, a big plus in the process employ yourself. 1-800-464-2923.

26 Employers Want YOU 2006 Visit www.DiversityCanada.com Picture your perfect life and your perfect job in Northern Ontario.

© Lake Ontario Visits Ontario Lake © © Nick Buda Nick ©

© North of Superior Tourism Visit http://NorthONJobs.com to find it.

www.nohfc.com Prosperity for the North

The Northern Ontario Heritage Fund Corporation (NOHFC) is working to build strong, prosperous northern communities by fostering job creation and enhancing basic infrastructure to stimulate local economies. We are pleased to offer funding through six new programs: Enterprises North Job Creation, Youth Internship and Co-op, Northern Ontario Young Entrepreneur, Energy Conservation, Infrastructure and Community Development, and Emerging Technology. Together with our partners, the NOHFC is helping to ignite hope and opportunity across Northern Ontario. For more information please visit our website at www.nohfc.com. La Prospérité pour le Nord

La Société de gestion du Fonds du patrimoine du Nord de l’Ontario (SGFPNO) travaille à édifier des collectivités fortes et prospères dans le Nord en favorisant la création d’emplois et en rehaussant l’infrastructure essentielle en vue de stimuler les économies locales. La SGFPNO est heureuse d’offrir une aide financière par le truchement de six nouveaux programmes : le Programme de création d’emplois par les entreprises du Nord, le Programme d’éducation coopérative et de stages pour les jeunes du Nord de l'Ontario, le Programme des jeunes entrepreneurs du Nord de l’Ontario, le Programme d’aide à l’efficacité énergétique des petites entreprises, le Programme d’amélioration de l’infrastructure et de développement communautaire et le Programme de technologies émergentes. De concert avec ses partenaires, la SGFPNO aide à ranimer l’espoir et à créer des possibilités à l’échelle du Nord de l’Ontario. Pour en savoir plus long, visitez son site Web à www.nohfc.com.

Paid for by the Government of Ontario Cette annonce est payée par le gouvernement de l’Ontario.

Visit www.DiversityCanada.com Employers Want YOU 2006 27 FEATURES Derly Valencia’s story Thinking ‘Up’

So, what does it take to succeed in the highly Your job search is not a solitary effort. competitive search for jobs? The more you reach out to others for help and As Derly Valencia’s story illustrates (and as do are willing to open yourself to new people and new those of Tara Weber and Deborah Aarts that you’ll find situations, the easier your task will be. No matter on subsequent pages), it can be summed up largely in what happens, as Valencia indicates, the experience the two “Ps” — persistence and positive thinking. of opening yourself up to the world will be a richly There’s also a third crucial “P”, and it’s people. rewarding experience.

erly Valencia had a blossoming She became hile she was working to master Dcareer as a public accountant WEnglish, Valencia was also in Colombia, while her husband frustrated “many mapping out a career plan. A trained worked as a mechanical engineer. professional in Colombia, she was Their country’s economy was times” and, optimistic of her options. As she soon healthy, its natural settings beautiful. occasionally, learned, however, applying her skills However, Valencia started to notice in Canada was to be a challenge. her homeland becoming tainted by even considered “I went to different employment violence and crime, and stories of abandoning agencies, and I did research by kidnapping became more and more Internet, but it was difficult,” she frequent. Canada admits. “If you don’t have Canadian “We felt like we were living in an experience, you don’t get a job. It’s unsafe situation,” Valencia says, “and very difficult.” that’s why we decided to go.” training seminars. She discovered She made efforts to learn the In April 2003, the couple boarded a soon enough that her experience – as terminology and technology plane for Toronto. a Colombian-accredited, Spanish- associated with the field in Canada, The magnitude of their transition speaking accountant – would not be doing research and studying on her became clear upon their arrival. enough to land a career in her field in own time in order to master the trade. “When I was in Colombia, I wasn’t Canada. In order to work as an accountant very scared about it. But when I came in her new country, however, Valencia here, and I saw the big place, I just anguage was the first major would have to gain accreditation as wondered what I was going to do. Lbarrier she chose to overcome. a Certified Management Accountant “We didn’t know anyone here.” Valencia had studied English in (CMA), Certified General Accountant Alone, overwhelmed, and jobless, Colombia, but soon found her training (CGA), or Certified Accountant (CA). the couple had difficulty knowing helped little on the quick-speaking She chose to pursue the second option, where to start. Valencia began her streets of Toronto. and made contact with a CGA to Canadian life by doing the best thing “It was so fast!” Valencia laughs. “I evaluate her credentials. She received she could think of: getting in contact couldn’t understand it very well. partial credit for her Colombian with fellow Colombians in the country. “(English) is very difficult, and very experience, but still had a long way to Neither she nor her husband knew different than Spanish.” go before reaching the fifth and final these individuals, yet the pair were Rather than give up, Valencia signed level of CGA certification. welcomed with open arms. up for an English as a Second Language “If an accountant is not enrolled “We visited their families,” she course, and studied intensively for two in one of (those programs), it is very recalls, “and they basically gave us months. After that point, she continued difficult to get a job,” she explains. advice, about job websites, where to to study part-time, picking up “Always in the job postings, they ask look, things like that.” whichever classes she could in order to for CGA experience, or CA experience, Heeding the advice of her new conquer the linguistic divide. even for entry level positions.” friends, Valencia got in contact with “That’s the most important thing She signed on to a CGA accreditation a few career centers and started here,” she comments. “(Without program and, as of November 2005, researching different workshops and English) you cannot work very well.” had reached the fourth level.

28 Employers Want YOU 2006 Visit www.DiversityCanada.com FEATURES

fter addressing her linguistic and Acredential concerns, Valencia set about to find work. She approached Accessible Community Counselling and Employment Services (ACCES), a free employment service in the Greater Toronto Area. Through the service, she got her proverbial foot in the door of her field through an unpaid volunteer position at an accounting firm. In her placement, she did much more than crunch numbers: she also made some excellent connections, and learned of government wage subsidies available for trainees. “I worked for that company for one month,” she explains. “I made some friends, like a network. They helped me to find another job. In that job, I was sponsored by the government, by the Ministry of Training, Colleges and Universities. They paid part of the salary, and the other part of the salary is paid by the company.” That job begat another, this time a six-month placement at a financial company. Valencia didn’t relax, however. She continuously applied for other positions, aiming to have work lined up when her contract ended. As a result, when she was offered a full-time job at the end of her placement with the financial company, she turned it down – she had already landed a position at the chartered accountancy company where she works today. After eight months of hopping from position to position, she had landed what she considers to be a DERLY VALENCIA good full-time job in her field. “It’s a very good experience for Valencia remains disturbed, – one small victory at a time. me,” she smiles. however, by the fact that while her “Even if I feel frustrated sometimes, husband has worked in several I know that this country has a lot of hile Valencia is in a good positions, he has yet to land a position opportunities that other countries Wposition today, her journey was in the engineering field. don’t have,” Valencia shares. “If I not without its struggles. She became “It’s part of my frustration here, (were to) work in any other country frustrated “many times.” Occasionally, because in my case, it’s going well,” right now, my conditions would be she even considered abandoning Valencia says. “But in his case, no.” worse. Right now I’m here, I am doing Canada and returning to Colombia. She is confident, however, that over something for myself. And I can do “I thought about (giving up),” she time her husband will meet with the it because there are a lot of things admits, “but it’s very difficult to go same success she has. around that can help you. But you back. You’ve left everything you had Indeed, she now feels “more calm, need to look for the opportunities. You before. You have family and friends, and more secure,” than she has since have to try to meet the right people, but it’s not enough. You left a job, and arriving in Toronto back in 2003. learn the right things.” the positions you had before. It’s very And while she knows she and her In her unique way, she emphasizes difficult to go back. I couldn’t do it. husband still have a good way to go she will stick with the positive attitude The only thing I could do is continue before becoming fully satisfied in their that has seen her through: “I try to trying to compete here.” careers, she is determined to get there think up,” she smiles.

Visit www.DiversityCanada.com Employers Want YOU 2006 29 FEATURES

Nothing is impossible for those who

  Text and graphic should fit in box sizeDare of to Dream 2.35 in wide   by Tara Weber 9.30 deep ’ve always wanted to work Iinie journalism. In fact, when   I was in high school, I even  job shadowed at a local radio station. However, the summer  59.686 mm wide before236.169 my final mm year deep of high  school, I was involved in a car accident, breaking my back  and theending size up of in thisa wheelchair. box  After that, I figured that   I would have to rethink my  plans.--but I was colour at a loss. box I wasn’tshould be  sure what to do, or even what  made big enough to bleed off I couldtop, do bottom anymore. and After lef at. long period of uncertainty, I decided to follow my dream  of going into journalism and haven’t looked back since.  During my undergrad years TARA WEBER  I began interning in a newsroom.  Once I finished my degree, I applied  for journalism school, was accepted there was anything else I wanted to to a graduate program in Toronto and ask! drove across the country to get there. I There are some careers that would finished the two-year program in April not be a good fit for a person in a  2005 and have since worked in two wheelchair. I am obviously not able  different TV newsrooms and now have to become a firefighter or a wrestler, a job in radio news. but most careers are possible. It just  I thought that being in a wheelchair might take a little more ingenuity,  would make things impossible, but strategy and perseverance (things that  it hasn’t. Admittedly, it has made anyone who has had to get around in some things more difficult…but not a wheelchair has plenty of). There will everything. I currently do a lot of work always be people who don’t think you at my desk, which means there is no are capable of doing things, but you difference in the kind of work I would have to believe that if you really want have done prior to my injury anyway. to, there is always a way. Going out of the office to cover And after all, thinking outside stories was trickier and it seemed that the box is something that most  people were hesitant to let me do it. companies want their employees to However, I managed to figure out how be able to do!  to get in and out of a camera van and In the big picture, it’s your attitude after that, not only was I asked to go, that really matters. Everyone has but I was recognized for taking the obstacles; some are just more obvious initiative to try. than others. In some situations, interestingly, being in a wheelchair has even proven Tara Weber is an Ambassador for to be an advantage. Once someone the Rick Hansen Man In Motion who was being interviewed by a group Foundation. Call 1-800-213-2121 for of reporters actually stopped to see if more info or visit www.rickhansen.com.

30 Employers Want YOU 2006 Visit www.DiversityCanada.com FEATURES DIRECTORY Employers who want YOU

hen looking for a job, the best diversify. We do so through resources The directory on the following Wplace to start is with companies like this handbook and the directory pages provides you with a list that are looking for you. you’ll find in the following pages, and of companies that fall under the Many companies are now actively as well through our website, http:// Employment Equity Act (1995). seeking to make their workforce more DiversityCanada.com. This law states that employers representative of the rich mixture of DiversityCanada.com caters for with 100 or more employees in cultures and backgrounds in Canada jobseekers in traditionally under- federally-regulated industries (such today. represented groups. Into its second Employers in the public and private year online, the site provides users as banking, communications, and sector realize that hiring people with a revolutionary new approach to international and inter-provincial of various cultures is not only the finding jobs. transportation) must hire and fair thing to do, but it makes great First, it features jobs from only promote workers from traditionally business sense. employers who are equal opportunity under-represented groups. (Also Businesses are finding employers and are falling under the Act are federal they are better able to seeking to hire people departments and other parts of understand and relate Diversity of diverse backgrounds the public service, including the with their increasingly and abilities. This way, Canadian Forces and the Royal diversified customer at work is you can be quite sure Canadian Mounted Police, although base if their own the wave that every employer you they are not included in this employees come from find on our site has a directory.) that diversified pool. of the welcome mat for you. The four groups specifically They also benefit from future Second, the website targeted in the legislation are the injection of new ideas DiversityCanada.com visible minorities, Aboriginal and new perspectives the provides you with a real peoples, women, and persons with employees from differing backgrounds “jobs search engine”, that is a site that disabilities. can provide. functions like the popular search sites These employers may call Several larger companies that are Google, Yahoo and MSN. themselves Employment Equity regulated by or do business with The difference is that when the federal government are required you enter a search term at Employers or Equal Opportunity by Canada’s Employment Equity DiversityCanada.com, the results Employers. They encourage legislation to hire jobseekers from will take you to the websites of members of the four targeted groups that have traditionally been only employers who are looking groups to apply for employment. under-represented in the workforce. to diversify. There are never any Employment Equity, however, These groups include visible minorities, irrelevant results from websites that is not about putting someone Aboriginal peoples, women and have nothing to do with employment in a job solely because he or people with disabilities. for Canadians. she is a member of an equity According to Statistics Canada, if Apart from searching jobs, you group. Nothing in the legislation current immigration rates continue, can post your resume at our website forces any employer to hire it is possible that immigration could DiversityCanada.com so employers unqualified persons. Those seeking account for virtually all labour force can find you. DiversityCanada has also employment must have the skills, growth by 2011. linked up with its partner company, training and aptitude to succeed in Additionally, the Aboriginal Maplejobs Inc (found at http:// the available positions. community, with just over half its maplejobs.com), to provide you with When looking for a job, start population under 25 years old, is the a free e-mail account which you can with the employers listed here. fastest growing demographic group in use to send out job applications. All Visit their websites to discover Canada, and will play a significant role services at DiversityCanada.com are more about them. You can also in supplying Canada’s labour force. free of charge to you. visit DiversityCanada.com, where The DiversityCanada Foundation, Canada is changing. There are publisher of this handbook, is a non- extraordinary opportunities today the search engine will allow you to profit organisation which works to link for anyone who wants to get ahead. quickly research available jobs in jobseekers with employers looking to Claim your place too. your specific field of interest.

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ACROHELIPRO International Air NorTerra Inc/Canadian Alliance Pipeline Ltd Atlantic Turbines 101B-5497 206A Street North 600, 605 5th Avenue SW International Inc Langley, BC V3A 8M1 5201 50 Ave, Suite 300, Calgary, Alberta T2P 3H5 PO Box 150 604-514-0388 Yellowknife, Northwest 403-266-4464 Summerside, PEI C1N 4P6 www.acrohelipro.com Territories X1A 3S9 www.alliance-pipeline.com 902-436-1333 867-669-4000 www.ati.ca Active Transport Inc canadiannorth.com Allied Systems (Canada) 245 Bronte Street North Company Atomic Energy of Canada Ltd Milton, Ontario L9T 3N7 Air Tindi Ltd 4320 Harvester Rd 2251 Speakman Drive 905-878-8167 PO Box 1693, Yellowknife, Burlington, Ontario L7L 5S4 Mississauga, Ontario L5K 1B2 activetransport.ca Northwest Territories 905-637-6666 905-823-9040 X1A 2P3 aecl.ca Adby Transport Ltd 867-669-8215 Allstream (formerly AT&T PO Box 3500 airtindi.com Canada) Autocar Connaisseur/Greyline Calgary, Alberta T2P 2P9 200 Wellington Street West, Montréal 403-205-4955 Air Transat A.T. Inc Suite 1600 1140 Wellington 5959 Côte-Vertu Blvd West, Toronto, Ontario M5V 3G2 Montreal, Quebec H3C 1V8 ADM Agri-Industries Ltd Montréal, Québec H4S 2E6 416-345-2000 514-934-1222 4666 Faries Parkway 514-636-3630 allstream.com www.graylinemontreal.com United Stated of America airtransat.com Decatur, Illinois 62522 Alpine Helicopters Ltd Autocars Orleans Express Inc 800-637-5843 Airborne Energy Solutions Ltd 1295 Industrial Road 320 Abraham Martin admworld.com PO Box #1229 Kelowna, BC V1Z 1G4 Québec, Quebec G1K 82N Aeroguard Co Ltd Whitecourt, Alberta T7S 1P1 250-769-4111 418-525-3043 340 - 530 Kenaston Blvd 780-778-3080 alpinehelicopter.com orleansexpress.com Winnipeg, Manitoba R3N 1Z4 airbornesolutions.com 204-694-8989 American Airlines Inc AVMAX Group Inc aeroguard.ca Alcan 9963-116th Street 380 McTavish Road NE 1188 Sherbrooke Street West Surrey, British Columbia Calgary, Alberta T2E 7G5 Agricore United PO Box 6090, Montreal V3V 7Y4 403-735-3299 Box 6600, 201 Portage Ave. Quebec H3A 3G2 800-433-7300 avmax.ca Winnipeg, Manitoba R3C 3A7 514-848-8000 aa.com 204-944-2275 www.alcan.com AYR Motor Express Inc agricoreunited.com Andlauer Transportation 46 Poplar Street Albany Bergeron & fils Inc Services Inc Woodstock, New Brunswick Air Canada 200, des Routiers 110 Iron Street E7M 4G2 7373 Cote Vertu Boul. W. CP 158, Amos, PQ J9T 3A6 Etobicoke, Ontario M9W 5L9 800-668-0099 Saint Laurent, Quebec 819-727-9404 416-614-1818 www.ayrmotor.com Canada H4Y 1H4 ats.ca 514-22-5000 Algoma Central Corporation B & R Eckel’s Transport Ltd aircanada.ca 63 Church St, Suite 600 Apex Motor Express Ltd Box 6249 St Catherines, ON L2R 3C4 60 Ward Road Bonnyville, Alberta T9N 2G8 Air Creebec Inc 905-687-7888 Brampton, Ontario L6S 4L5 780-826-3889 Val-d’Or Airport, PO Box 430, www.algonet.com 905-789-5000 www.breckels.com Val d’Or, Quebec J9P 4P4 apexltl.com 819-825-8355 Algoma Central Railway Inc B.R. Grégoire Inc aircreebec.ca 129 Bay Street, Armour Transport Inc 109 7e rang, 109 7e rang, Sault Ste Marie 689 Edinburgh Drive c.p. 67 Air France Compagnie Ontario P6A 6Y2 Moncton, New Brunswick Plessiville, Quebec G6L 2Y6 Nationale 705-946-7300 E1E 2L4 819-362-8582 2000 Mansfield-1510 algomacentralrailway.com 506-857-0205 Montreal, Quebec H3A 3A3 armour.ca Bandstra Transportation 800-667-2747 Aliant Systems Ltd www.airfrance.com/ca 1 Brunswick Square Arnold Bros Transport Ltd 3394 Highway 16, Box 95 Air Georgian Ltd PO Box 1430 739 Lagimodiere Blvd Smithers, British Columbia 2450 Derry Road East Saint John, NB E2L 4K2 Winnipeg, Manitoba R2J 0T8 V0J 2N0 2nd Floor Shell Aero Centre 877-225-4268 (204) 257-6666 250-847-2057 Mississauga, Ontario L5S 1B2 www.aliant.ca arnoldbros.com bandstra.com 905-676-1106 georgianexpress.com Alliance Atlantis Atlantic Towing Ltd Bank of America National Communications 300 Union Street, Association, Canada Branch Air Inuit Ltd 121 Bloor Street East, PO Box 5777 200 Front Street, West, Suite 547 Meloche Suite 1500 Saint John, New Brunswick 2700 Toronto, Ontario Dorval, Quebec H9P 2W2 Toronto, Ontario M4W 3M5 E2L 4M3 M5V 3L2 514-636-9445 416-967-1174 506-648-2750 416-349-4100 airinuit.com allianceatlantis.com www.atlantictow.nb.ca bankofamerica.com 32 Employers Want YOU 2006 Visit www.DiversityCanada.com DIRECTORY

Bank of Canada BMO Financial Group Bruce R. Smith Ltd Canada Cartage System Ltd 234 Wellington Street 55 Bloor Street West, 6th Fl. R.R. #2, Simcoe, ON N3Y 4K1 1115 Cardiff Boulevard Ottawa, Ontario K1A 0G9 Toronto, Ontario M4W 3N5 519-426-0904 Mississauga, Ontario, 613-782-8111 416-927-7700 brsmith.com L5S 1L8 bankofcanada.ca careers.bmogc.com 905-564-2115 Buff-Mar Cartage Ltd/Speedy canadacartage.com Bank of Nova Scotia BNP PARIBAS (Canada) Transport 44 King Street West, 1981, avenue McGill College 265 Rutherford Road South Canada Council for the Arts 12th Floor Montréal, Quebec H3A 2W8 Brampton, Ontario L6W 1V9 350 Albert Street, Toronto, Ontario M5H 1H1 514-285-6000 416-510-2035 PO Box 1047 416-866-6161 bnpparibas.ca www.speedy.ca Ottawa, Ontario K1P 5V8 scotiabank.com 800-263-5588 Bradley Air Services/First Air Business Development canadacouncil.ca BAX Global (Canada) Ltd 3257 Carp Road Bank of Canada 6375 Dixie Rd, Suite 201 Carp, Ontario K0A 1L0 Édifice de la BDC Canada Lands Company Pearson International Airport 613-839-3340 5 Place Ville Marie, Suite 500 CLC Ltd Mississauga, Ontario L5T 2E7 firstair.ca Montréal, Quebec H3B 5E7 200 King Street West, 905-677-9067 877-232-2269 Suite 1500 baxglobal.com Brewster Transport bdc.ca Toronto, Ontario M5H 3T4 Company Ltd 888-252-5263 Bay Ferries Ltd P.O. Box 1140 Byers Transport Ltd www.clc.ca 94 Water Street, PO Box 634 100 Gopher Street 2840 76 Avenue, PO Box 157 Charlottetown, PEI C1A 7L3 Banff, Alberta T1L 1J3 Edmonton, Alberta T5J 2J1 Canada Malting Company Ltd 902-566-3838 403-762-6700 780-440-1000 Nine ConAgra Drive CIG-300 bayferries.com brewster.ca www.byerstransport.com Omaha, NE 68102 402-595-5162 Bearskin Lake Air Service Ltd Brink’s Canada Ltd Cafas Fueling, ULC 1475 West Walsh Street, One Robert Speck Parkway 5915 Airport Road Suite 318 Canada Maritime PO Box 1447 Suite 1000 Mississauga, Ontario L4V 1T1 Agencies Ltd Thunder Bay, Ontario Mississauga, Ontario 905-677-7576 3400 Maisonneuve P7E 4X6 L4Z 3M3 Boulevard West 807-577-1141 905-306-9600 Calac Trucking Ltd Suite 1150, Xerox Tower bearskinairlines.com brinks.ca 202 Edson Street Montreal, Quebec H3Z 3E7 Saskatoon, Sask. S7J 0P9 514-934-5133 Bell Canada British Airways 306-242-0155 www.canadianmaritime.com 1000, de la Gauchetiére 4120 Yonge Street, Suite 100 West, suite 3700, Montréal Toronto, Ontario M2P 2B8 Calgary Airport Authority Canada Mortgage and Québec H3B 4Y7 416-250-2050 2000 Airport Road North East Housing Corporation 888-932-6666 ba.com Calgary, Alberta T2E 6W5 700, Chemin Montréal bce.ca/en/careers/ 403-735-1200 Ottawa, Ontario K1A 0P7 British Columbia calgaryairport.com 800-668-2642 Big Freight Systems Inc Coast Pilots Ltd cmhc-schl.gc.ca 360 High way 12 North 1450-1130 West Pender Calm Air International Ltd PO Box 1210 Street 90 Thompson Drive Canada Post Corporation Steinbach, Manitoba Vancouver, BC V6E 4A4 Thompson, MB R8N 1Y8 2751 Riverside Drive, R0A 2A0 604-688-0291 204-778-6471 Suite N0643 204-326-3434 bccoastpilots.com calmair.com Ottawa, Ontario K1A 0B1 www.bigfreight.com 613-734-8153 British Columbia Maritime Cameco Corporation canadapost.ca Big Horn Transport Ltd Employers Association 2121 11th Street 5007 28th Street SE #500 -349 Railway Street Saskatoon, Sask. S7M 1J3 Canadian Deposit Calgary, Alberta T2E 3B4 Vancouver, BC V6A 1A4 306-956-6200 Insurance Corporation 403-277-1166 604-688-1155 cameco.com 50 O’Connor Street, bcmea.com Ste. 1707 Bison Transport Inc Canadian Air Transport PO Box 2340, Station D 1051 Sherwin Road Brookville Carriers Van LP Security Authority Ottawa, Ontario K1P 5W5 Winnipeg, Manitoba R3H 0T8 1179 Ridgeway Road 99 Bank Street 800-461-2342 800-668-4321 Woodstock, Ontario N4S 8P6 Ottawa, Ontario K1P 6B9 cdic.ca bisontransport.com (519) 421-3300 888 294-2202 www.brookville.ca catsa-acsta.gc.ca Canadian Freightways Ltd Blackburn Radio Inc 4041A - 6 Street SE Suite 1905, 140 Fullarton St. Bruce Power LP Canadian Broadcasting Corp. Calgary, Alberta T2H 2J1 London, Ontario N6A 5P2 PO Box 3000 PO Box 3220, Station C 800-561-5555 519-679-8680 Tiverton, Ontario N0G 2T0 Ottawa, Ontario K1Y 1E4 canadianfreightways.com blackburnradio.com 519-361-2673 866-306-4636 brucepower.com cbc.ca

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Canadian Imperial Canpar Transport LP Challenger Motor Freight Inc Cogeco Cable Canada Inc Bank of Commerce 1290 Central Parkway West, 300 Maple Grove 1 Place Ville-Marie 3636 181 Bay Street, Suite 3800 Suite 500 Cambridge, Ontario Montreal, Quebec H3B 3P2 Toronto, Ontario M5J 2T3 Mississauga, Ontario L5C 4R9 N3E 1B7 514-874-2600 416-980-2211 800-387-9335 519-653-6226 www.cogeco.com cibc.com www.canpar.com challenger.com Cogema Resources Inc/ Canadian Museum of Canship Ugland Ltd CHC Helicopters AREVA Civilization P.O Box 8274, Stn A International Inc 817 - 45th Street West 100 Rue Laurier St John’s, Newfoundland 4740 Agar Drive PO Box 9204 C.P. 3100 Succursale B A1B 3N4 Richmond, BC V7B 1A3 Saskatoon, Sask. S7K 3X5 Gatineau, Quebec J8X 4H2 709-782-3333 604-276-7500 306-244-2554 800-555-5621 www.canship.com chc.ca cogema.com www.civilization.ca Cargill Ltd CHTV Television/Global TV Conair Group Ltd Canadian Museum of Nature 300 - 240 Graham Avenue 163 Jackson Street West 1510 Tower Street P.O Box 3443 Station D PO Box 5900 PO Box 2230, Station A Abbotsford, BC V2T 6H5 Ottawa, Ontario K1P 6P4 Winnipeg, Manitoba R3C 4C5 Hamilton, Ontario L8N 3A6 604-557-2747 800-263-4433 204-947-0141 905-522-1101 conair.ca nature.ca www.cargill.com www.canada.com Connexim Société Canadian National Caron Transportation CHUM Ltd en commandite Railway Company Systems Partnership 260 Richmond Street West 1800 McGill College PO Box 8100 301 Streambank Avenue Toronto, Ontario M5V 1W5 Montreal, Quebec H3A 3J6 Montreal, Quebec Sherwood Park, Alberta 416-591-7400 514-499-2202 H3C 3N4 T8H 1N1 chumlimited.com 888-888-5909 780-449-6688 Consolidated Aviation cn.ca carontransport.ca CICT Television/Global TV Fueling and Services 5325 Allard Way 5915 Airport Road, Suite 318 Canadian Pacific Cascade Aerospace Inc Edmonton, Alberta Mississauga, ON L4V 1T1 Railway Company 1337 Townline Road T6H 5B8 905-677-7576 Suite 500 Abbotsford, BC V2T 6E1 780-436-1250 Gulf Canada Square 604-850-7372 www.canada.com Consolidated Fastfrate Inc 401 - 9th Avenue SW cascadeaerospace.com 9701 Highway 50 Calgary, Alberta T2P 4Z4 Citibank Canada Woodbridge, ON L4H 2G4 888-333-6370 Cascade Carriers 123 Front Street West 905-893-2600 cpr.ca Box 87, Aldersyde, Alberta Toronto, Ontario M5J 2M3 fastfrate.com T0L 416-947-5500 Canadian Press (The) 403-652-8888 citibank.com/canada Contrans Corp 36 King Street East cascadecarriers.com 1179 Ridgeway Road Toronto, Ontario M5C 2L9 Citizens Bank of Canada Woodstock, Ontario N4S 8P6 416-364-0321 Cast North America Inc 401-815 West Hastings 519-421-4600 www.cp.org 4150 Ste Catherine Ouest, Street contrans.ca Suite 200 Vancouver, BC V6C 1B4 Canadian Western Bank Montreal, Quebec H3Z 2R8 604-682-7171 Cooney Group of Companies 2300 - 10303 Jasper Avenue (514) 934-5210 citizensbank.ca PO Box 186 Edmonton, Alberta T5J 3X6 Trenton, Ontario K8V 5R2 780-423-8888 Cathay Pacific Airways Ltd City of Ottawa 613-962-.666 cwbank.com 550 West, 6th Avenue, 110 Laurier Ave West cooney.ca Suite 550 Ottawa, Ontario K1P 1J1 Canadian Wheat Board Vancouver, British Columbia 866-261-9799 Corus Entertainment Inc 423 Main Street, V5Z 4S2 ottawa.ca 23 Fraser Avenue PO Box 816 Stn Main 604-606-2900 Toronto, Ontario M6K 1Y7 Winnipeg, Manitoba cathay.ca Clarke Inc 866-537-2397 R3C 2P5 21 Four Seasons Place corusent.com 204-983-0239 Celadon Canada, Inc Etobicoke, Ontario cwb.ca 280 Shoemaker Street M9B 6J8 CTV Television Inc Kitchener, Ontario N2E 3E1 800-850-4484 PO Box 9, Station O Canjet Airlines (519) 748-9773 clarkelink.com Toronto, Ontario M4A 2M9 677 Barnes Road, www.celadontrucking.com 416-332-5000 PO Box 980 Climan Transport ctv.ca Enfield, Nova Scotia Central Mountain Air Ltd 4415 Fairway B2T 1R6 PO Box 998 Lachine, Quebec H8T 1B5 D&W Forwarders Inc 902-873-7800 Smithers, BC V0J 2N0 514-639-4210 81 Orenda Road canjet.com 250-877-5000 climantransport.com Brampton, Ontario L6W 1V7 flycma.com 905-459-3560

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Day and Ross Inc Eassons Transport Ltd Export Development Canada Global Communications Ltd 398 Main Streeet 151 Foster Street PO Box 159 151 O’Connor Street 81 Barber Greene Road Hartland, NB E7P 1C6 Berwick, Ontario B0P 1E0 Ottawa, Ontario K1A 1K3 Toronto, Ontario M3C 2A2 800-561-0013 902-538-8045 613-598-2500 416-446-5311 dayandross.com www.eassons.com edc.ca canada.com

Defence Construction ECL Group of Companies Ltd Express Golden Eagle Inc Global Forwarding (1951) Ltd 7100 - 44th Street South East 801 Boulevard Industriel Company Ltd 112 Kent Street, 17th Floor Calgary, Alberta T2C 2V7 Bois-De-Filion, PQ J6Z 4T3 161 Wright Avenue Place de Ville, Tower B 403-720-5000 450-628-8000 Dartmouth, Nova Scotia Ottawa, Ontario K1A 0K3 www.eclgroup.com goldeneagleexpress.com B3B 1V6 800-514-3555 902-468-3600 www.dcc-cdc.gc.ca Edmonton Regiona Farm Credit Canada Airports Authority PO Box 4320 Global Television Delta Air Lines Inc PO Box 9860 Regina, Sask. S4P 4L3 Quebec Ltd Partnership PO Box 20706 Edmonton International 306-780-8100 1600, de boul Hartsfield Atlanta Airport Airport fcc-fac.ca Maisonneuve Est Atlanta, Georgia 30320 Edmonton, Alberta T5J 2T2 Bureau 900 404-715-2451 780-890-8900 Federal Express Canada Montreal, Quebec H2L 4P2 edmontonairports.com 5985 Explorer Drive 514-590-6384 DHL Express (Canada) Ltd Mississauga, ON L4W 5K6 6205B Airport Road, Elgin Cartage Ltd/Contrans 905-212-5000 GlobeGround Suite 400 Corp fedex.ca North America, Inc Mississauga, Ontario L4V 1E1 1179 Ridgeway Rd 590 Albert de Niverville, 800-225-5345 Woodstock , ON N4S 8P6 Fednav Ltd Suite C www.dhl.ca 800-265-0934 1000 De La Gauchetiere Dorval, Québec H4Y 1G6 contrans.ca Ouest 514-636-3834 Dicom Express Inc/Gojit Suite 3500 www.globeground.com 7000, rue Pullman Empire Transportation Ltd Montreal, Quebec H3B 4W5 Montréal, Quebec H4C 1E4 263 South Service Road 514-878-6500 Golden West Broadcasting 514-485-2525 Grimsby, Ontario L3M 1Y6 fednav.com Box 950 www.dicomexpress.com 905-945-9654 201 - 125 Centre Ave empiretrans.com Field Aviation Company Inc Altona, MB R0G 0B0 Direct Integrated 1312 Aviation Park NE 204-324-6464 Transportation Enbridge Inc PO Box 3186, Station B 25 Rothwell Road 3000 Fifth Avenue Place Calgary, Alberta T2M 4L7 Gosselin Express Ltd Winnipeg, MB R3P 2M5 425 - 1st Street S.W. 403-516-8200 1537 blv caouette Ouest, 204-943-8905 Calgary, Alberta T2P 3L8 fieldav.com CP 248 directrans.com 403-231-3900 Thetford Mines, Québec enbridge.com Floyd Sinton Ltd G6G 5S5 Dover Industries Ltd 280 Vespra Street 418-335-7551 4350 Harvester Road Erb Enterprises Inc Barrie, Ontario L4N 2H2 gosselinexpress.com Burlington, Ontario L7L5S4 290 Hamilton Road 705-722-6666 905-333-1515 New Hamburg, ON N0B 2G0 www.sinton.com Great Canadian dovergrp.com 519-662-9454 Railtour Company/ erbgroup.com Fred Guy Moving Rocky Mountaineer Vacations Durocher Transit Inc & Storage Ltd 1st Floor, 1214, route 255 Eurocopter Canada Ltd 1199 Newmarket Street 1150 Station Street St-Félix de Kingsey, 1100 Gilmore Road, Ottawa, Ontario K1B 3V1 Vancouver, BC V6A 2X7 Quebec J0B 2T0 PO Box 250 613-744-8632 604-606-7200 819-848-2042 Fort Erie, Ontario L2A 5M9 fredguymoving.com rockymountaineer.com durochertransit.com 905-871-7772 www.eurocopter.ca Freshwater Fish Marketing Greater Toronto Dynamex Canada Corp Corporation Airports Authority 2630 Skymark Avenue, Execaire Inc 1199 Plessis Road Pearson International Airport Suite 610 10225 Ryan Avenue Winnipeg, MB R2C 3L4 PO Box 6031 Mississauga, ON L4W 5A4 Dorval, Quebec H9P 1A2 204-983-6600 Toronto, Ontario L5P 1B2 905-238-6414 514-636-7070 www.freshwaterfish.com 416-776-3000 www.dynamex.com execaire.com gtaa.com General Electric Canada Inc Eagle Global Logistics Inc Expertech Network 107 Park Street North Greyhound Canada 4000 Nashua Drive Installation Inc Peterborough, ON K9J 7B5 877 Greyhound Way SW Misssissauga, ON L4V 1P8 128 Wellington St. W. Ste 304 905-858-5100 Calgary, Alberta T3C 3V8 800-888-4949 Barrie, Ontario L4N 8J6 ge.com/ca 800-661-1145 eaglegl.com 800-531-3011 greyhound.ca www.expertech.net

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Grimshaw Trucking and Hoyt’s Moving & Storage Ltd J. & T. Murphy Ltd Keltic Transportation Inc Distributing Ltd 1 Mills Drive, Halifax, 21588 Richmond Street N 350 MacNaughton Avenue 11510 - 151 Street Nova Scotia B3K 5M7 Arva, Ontario N0M 1C0 Moncton, NB E1H 2K1 Edmonton, Alberta T5M 3N6 902-876-8202 519-660-8200 506-854-1233 780-414-2880 www.hoytsunited.com murphybus.ca keltictransportation.com grimshaw-trucking.com HSBC Bank Canada J.D. Smith and Sons Ltd Kenn Borek Air Ltd Groupe Radio Astral Inc 885 West Georgia Street, 180 Basaltic Road 290 McTavish Road N.E. 2100, rue Sainte-Catherine 3rd Floor Concord, Ontario L4K 1G8 Calgary, Alberta T2E 7G5 Ouest Vancouver, BC V6C 3E9 905-669-8980 403-291-3300 Bureau 1000 888-310-4722 jdsmith.com borekair.com Montréal (Québec) H3H 2T3 hsbc.ca 514-939-5000 James Richardson Kindersley Transport Ltd astralmedia.com HudBay Minerals Inc International Ltd 2501 Faithfull Avenue P.O Box 1500 2800 - One Lombard Place Saskatoon, SK S7K 4K6 Groupe TVA Inc Flin Flon, Manitoba R8A 1N9 Winnipeg, Manitoba R3B 0X8 kindersleytransport.com CP 170, succursale C, 204-949-4268 204-934-5961 Montréal (Québec) H2L 4P6 hudbayminerals.com jri.ca Kleysen Transport Ltd 514-790-0461 2100 McGillivray Boulevard, tva.canoe.com/groupetva Hutton Transport Ltd Jay’s Moving and Storage Ltd PO Box 210, RPO Fort Whyte R.R.1, Lakeside, ON N0M 2G0 555 Park Street, PO Box 4560 Winnipeg, Manitoba R3Y 1N3 H & R Transport Ltd 519-349-2233 Regina, Sask. S4P 3Y3 204-488-5350 3601- 2nd Avenue North stmaryscement.com/hutton 306-721-3772 kleysen.com Lethbridge, Alberta T1H 5K7 www.jaysmoving.com 403-328-2345 IMP Group Ltd Koch Transport Ltd hrtrans.com 2651 Joseph Howe Drive, J.E. Fortin Inc PO Box 3578, Stn Preston Suite 400 116 boulevard Fortin Cambridge, ON N3H 5C6 Halifax Employers Halifax, Nova Scotia B3L 4T1 St-Bernard de Lacoll, 519-653-8530 Association Inc 877-244-0878 Quebec J0J 1V0 kochtransport.com 5121 Sackville Street, impgroup.com 450-246-3867 Suite 200 jefortin.com Kriska Holdings Ltd Halifax, Nova Scotia B3J 1K1 ING Bank of Canada 300 Churchill Road 902-422-4471 111 Gordon Baker Road, Jet Transport Ltd Prescott, Ontario K0E 1T0 Suite 705 154 Highway 540 B 613-925-5903 Halifax International Toronto, Ontario M2H 3R1 Gore Bay, Ontario P0P 1H0 www.kriska.com Airport Authority 800-464-3473 905-670-5982 1 Bell Boulevard ingdirect.ca Kunkel Bus Lines Ltd Enfield, Nova Scotia B2T 1K2 Jim Pattison Industries Ltd Part Lot 10, Conc. 3 SDR 902-873-4422 Innotech Aviation Ltd 460 Pemberton Terrace Bentinck, Township www.hiaa.ca 10225 Ryan Avenue Kamloops, BC V2C 1T5 Hanover, Ontario N4N 3B8 Dorval, Quebec H9P 1A2 250-372-3322 519-364-2530 Harbour Air Ltd 514-636-8484 kunkelbuslines.com 4760 Inglis Drive www.innotechaviation.com John Grant Haulage Ltd Richmond, BC V7B 1W4 2111 Lakeshore Road West L-3 Communications 604-278-3478 Intermap Technologies Mississauga, Ontario L5J1J9 Spar Aerospace www.harbour-air.com Corporation 905-822-1600 7th Ave And Sevice Road 200-2 Gurdwara Road Edmonton International Helijet International Inc Ottawa, Ontario K2E 1A2 Jules Savard Inc Airport 5911 Airport Road South 877-837-7246 2390, rue Bauman Edmonton, Alberta T5J 2T2 Richmond, BC V7B 1B5 intermap.com CP 817 Succ. A 780-890-6300 604-273-.4688 Jonquiére, Quebec G7X 7W6 www.spar.ca helijet.com International Air Transport 418-548-7187 Association www.julessavard.qc.ca Labrador Airways Ltd Highland Moving 800 Place Victoria, 15 Duffy Place and Storage Ltd PO Box 113 Keith Hall & Sons PO Box 13485 Station A 15305-128 Ave Montréal, Quebec H4Z 1M1 Transport Ltd St John’s, Newfoundland Edmonton, Alberta T5V 1A5 514-874-0202 297 Bishopsgate Road A1B 4B8 780-453-6777 iata.org Burford, Ontario N0E 1A0 709-758-0002 highland-moving.com 519-449-2401 airlabrador.com International Development keithhalltransport.com Horizon Air Industries Inc/ Research Centre Laidlaw Carriers Tank LP Alaska Air 250 Albert Street, Kelowna Flightcraft Group 605 Athlone Ave., 19521 International Blvd. PO Box 8500 5655 Airport Way P.O. Box 4 Seattle, Washington 98188 Ottawa, Ontario K1G 3H9 Kelowna, BC V1V 1S1 Woodstock, ON N4S 7W5 800-547-9308 613-236-6163 250-4415-5500 800-465-8265 alaskaair.com www.idrc.ca www.flightcraft.ca www.laidlaw.ca/tank_carriers/

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Langdon’s Coach Lines Lufthansa German Airlines McKevitt Trucking Ltd Mullen Trucking Inc Co Ltd 26 Wellington Street East 1200 Carrick Street Box 87, Aldersyde, Alberta 12700 Keele Street Toronto, Ontario M5E 1S2 Thunder Bay, T0L 0A0 PO Box 190 800-563-5954 Ontario P7B 5B9 403-652-8888 King City, Ontario L7B 1A5 807-623-0054 mullentrucking.com 905-833-5351 Mackie Moving Systems www.mckevitt-trucking.com langdonscoach.yp.ca Corporation Municipal Tank Lines Ltd 933 Bloor Street West MDS Nordion PO Box 3500 Laidlaw Transit Oshawa, Ontario L1J 5Y7 447 March Road Calgary, Alberta T2P 2P9 3221 North Service Road 905-728-2400 Ottawa, Ontario K2K 1X8 403-298-5163 Burlington, Ontario L7R 3Y8 www.mackiegroup.com 613-592-3400 905-336-1800 mds.nordion.com MusiquePlus Inc laidlawschoolbus.com MacKinnon Transport Inc 355 Ste-Catherine ouest 405 Laird Road, Mel Hall Transport Ltd Montréal, Quebec H3B 1A5 Landmark Feeds Inc Guelph, ON N1G 4P7 2080 Huron Street 514-284-7587 1305 Kenaston Blvd. 519-821-2311 London, Ontario N5V 5A7 www.musiqueplus.com Landmark, MB R3P 2P2 mackinnontransport.com 519-451-2340 204-928-7300 melhalltransport.com Muskoka Transport Ltd landmarkfeeds.com Maersk Canada Inc 456 Ecclestone Drive, 2576 Matheson 2215 Royal Windsor Drive PO Box 1336 Laurentian Bank of Canada Boulevard East Mississauga, Ontario L5J 1K5 Bracebridge, ON P1L 1V4 1981, avenue McGill College Mississauga, Ontario 905-823-7800 705-645-4481 Montréal, Quebec H3A 3K3 L4W 5H1 muskoka-transport.com 514-284-4500 905-624-5585 Meyers Transport Ltd laurentianbank.com www.maersksealand.com PO Box 1540, N. Yanke Transfer Ltd 52 Grills Road 2815 Lorne Ave L.E. Walker Transport Ltd Manitoba Telecom Services Belleville, Ontario K8N 5J2 Saskatoon, SK S7J 0S5 389 South Edgeware Road Inc 613-967-8440 306-664-1517 St-Thomas, Ontario N5P 4C5 333 Main Street, Box 6666 meyers.ca www.yanke.ca 800-265-4326 Winnipeg, MB R3C 3V6 lewalker.com 204-941-8645 Midland Transport Ltd N.M. Paterson and Sons Ltd mts.mb.ca 100 Midland Drive 22nd Floor, 333 Main Street Les Armoires Fortier Inc Dieppe, New Brunswick Bank of Montreal Tower 570, route Président Kennedy Manulife Bank of Canada E1A 6X4 Winnipeg, MB R3C 4E2 Lévis, Quebec G6C 1M9 500 King Street North, 506-858-5555 204-956-2090 418-837-1295 PO Box 1602 www.midlandtransport.com patersongrain.com Waterloo, Ontario N2J 4C6 Liberty Linehaul Inc 519-747-7000 Mill Creek Motor Freight Nasittuq Corporation 218 Boida Ave, RR # 1 www.manulife.ca PO Box 1120 100-170 Laurier Avenue Ayr, Ontario N0B 1E0 Cambridge, Ontario N1R 5Y2 Ottawa, Ontario K1P 5V5 519-740-7072 Marine Atlantic Inc 519-623-6632 613-234-9033 libertylinehaul.com 355 Purves Street millcreek.on.ca nasittuq.com North Sydney, Linamar Transportation Inc Nova Scotia B2A 3V2 Montreal Airports National Arts Centre 32 Independence Place 902-794-5200 1100, boulevard René- Corporation Guelph, Ontario N1K1H8 marine-atlantic.ca Lévesque Ouest C.P. 1534, Succ. B, 519-837-2056 Suite 2100 53, rue Elgin Maritime Broadcasting Montréal, Quebec H3B 4X8 Ottawa, Ontario K1P 5W1 Lodwick Transport Ltd System Ltd 800-465-1213 613-947-7000 653 Osborne Street, Box 859 5121 Sackville Street, 7th Fl. admtl.com nac-cna.ca Beaverton, Ontario L0K 1A0 Halifax, Nova Scotia B3J 1K1 705-426-7348 902-425-1225 Montreal Port Authority National Bank of Canada lodwicktransport.net www.mbsradio.com Edifice du port de Montréal 600, rue de la Cité du Havre, Aile 1 Gauchetiére, Ouest Logistec Corporation Masterfeeds Montréal, Quebec H3C 3R5 8e étage 360, rue St-Jacques, a Division of AGP Inc 514-283-7011 Montreal, Quebec H3B 4L2 Suite 1500 1020 Hargrieve Road www.port-montreal.com 514-394-5555 Montréal, Quebec H2Y 1P5 London, Ontario N6E 1P5 nbc.ca 514-844-9381 519-685-4300 Montship Inc/Tealmont logistec.com masterfeeds.com Transport National Bank of Greece 360 rue Saint Jacques, (Canada) Logistique Mondiale Exel MBNA Canada Bank Suite 1000 1170 Place du Frere Andre (Canada) Inc 1600 James Naismith Drive Montreal, Quebec H2Y 1R2 Montreal, Quebec H3B 3C6 555, Montée de Liesse Ottawa, Ontario K1B 5N8 514-286-4646 514-954-1522 St-Laurent, Quebec H4T 1P5 613-907-4955 montship.ca nbgbank.com 514-734-4504 www.mbna.com/canada

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National Capital Commission Northern Transportation Pacific Coastal Airlines Ltd Pentastar Transportation Ltd 40 Elgin Street Company Ltd 117-4440 Cowley Crescent Box 3490 Ottawa, Ontario K1P 1C7 42003 Mackenzie Highway, Richmond, BC V7B 1B8 Spruce Grove, AB T7X 3A7 613-239-5555 Hay River, NT X0E 0R9 604-273-8666 780-962-1600 canadascapital.gc.ca 867-874-5100 www.pacific-coastal.com pentastartrans.com ntcl.com National Gallery of Canada Pacific Elevators Ltd Perimeter Aviation Ltd 380 Sussez Drive NorthernTel Ltd Partnership Box 6600, 626 Ferry Road P.O.Box 427, Station A 25 Paget Street, PO Box 4000 201 Portage Avenue Winnipeg, Manitoba R3H 0T7 Ottawa, Ontario K1N 9N4 New Liskeard, ON P0J 1P0 Winnipeg, Manitoba R3C 3A7 204-786-7031 613-990-1985 705-360-8555 204-944-5491 perimeter.ca national.gallery.ca northerntel.ca Paging Network of Canada Inc Persona Communications Inc National Museum of Science Northumberland Ferries Ltd 3250 Bloor Street West P.O. Box12155, Stn. A and Technology 94 Water Street, PO Box 634 Suite 700, East Tower 17 Duffy Place CP 9724, Succursale T Charlottetown, PEI C1A 7L3 Toronto, Ontario M8X 2X9 St John’s, NL A1B 4L1 Ottawa, Ontario K1G 5A3 902-626-2539 416-207-4300 709-754-3775 613-991-3044 www.nfl-bay.com pagenet.ca personainc.ca sciencetech.technomuses.ca Northwestel Inc Parrish and Heimbecker Ltd PLH Aviation Services Inc Nav Canada 301 Lambert St., 700-360 Main Street Unit 103 77 Metcalfe Street PO Bag 2727 Winnipeg, MB R3C 3Z3 12300 Horseshoe Way Ottawa, Ontario K1P 5L6 Whitehorse, Yukon Y1A 4Y4 204-987-4317 Richmond, BC V7A 4Z1 613-563-3426 867-668-5300 www.parheim.mb.ca 604-271-4800 navcanada.ca www.nwtel.ca Paul’s Hauling Ltd Pole Star Transport Inc Navigata Communications Northwest Transport Ltd 250 Oak Point Road 377 English Drive Inc 15811-112 Avenue Winnipeg, MB R2R 1V1 Moncton, NB E1E 3Y8 121 - 949 West 3rd Street Edmonton, Alberta T5M 2V9 204-633-4330 506-859-9378 Vancouver, BC V7P 3P7 780-452-7360 paulshauling.com 604-990-2000 www.nwtl.com Porter Trucking Ltd navigata.ca PCY Carriers Inc 9910 - 48 ST SE, Box 157, Ocean Services Ltd 5315 General Road Station T Nesel Fast Freight Inc 300 Union Street, Mississauga, ON L4W 2K4 Calgary, Alberta T2G 2H8 20 Holland Drvie PO Box 725 905-238-5448 403-720-1830 Bolton, Ontario L7E 1G6 Saint John, NB E2L 4B4 www.pcycarriers.com portertrucking.com 905-951-7770 506-648-3166 www.nesel.com Peace Bridge Brokerage Ltd Premay Equipment Ltd Oceanex(1997) Inc Walnut Street, PO Box 40 Box 87, Aldersyde, Newcap Broadcasting 630 René Lévesque West, Fort Erie, Ontario L2A 5M9 Alberta T0L 0A0 745 Windmill Road Suite 2550 905-871-6500 403-652-8892 Dartmouth, Montréal, Quebec H3B 1S6 premay.com Nova Scotia B3B 1C2 514-875-9244 Pelmorex Inc 902-468-7557 oceanex.com 1 Robert Speck Parkway, Primus Telecommunications ncc.ca Suite 1600 Canada OK Transportation Limted Mississauga, ON L4Z 4B3 5343 Dundas Street West, Newlife Mills Ltd 91 Melford Drive 905-566-9511 Suite 400 PO Box 1862 Scarborough, ON M1B 2G6 pelmorex.ca Toronto, Ontario M9B 6K5 Hanover, Ontario N4N 3C5 416-291-5414 416-236-3636 519-364-3260 oktransportation.com Penetang-Midland primus.ca Coach Lines Ltd Normandin Transit Inc Ontario Power Generation 24 Maple Ave/Unit 205 Prince Rupert Grain Ltd 151 Boulevard Industriel 700 University Avenue Barrie, Ontario L4N 7W4 PO Box 877 Napierville, Toronto, Ontario M5G 1X6 705-737-2766 Prince Rupert, BC V8J 3Y1 Quebec J0J 1L0 416-592-2555 250-624-0516 450-245-0445 www.opg.com Penner International Inc www.normandintransit.com PO Box 2620 Princess Cruises (BC) Ltd Ottawa Macdonald-Cartier 360 Number 12 Highway N. PO Box 1120 Station A Northern Industrial International Airport Steinbach, MB R0A 2A0 Vancouver, BC V6G 2T1 Carriers Ltd Authority 204-452-5802 206-336-6000 7823 - 34 Street 1000 Airport Parkway Private Edmonton, 2nd Floor - Room 2500 Penske Logistics Canada Provincial Airlines Ltd Alberta T6B 2V5 Ottawa, Ontario K1V9B4 2500 Pitfield Blvd. PO Box 29030, Hangar #4 780-465-0341 613-248-2000 Saint-Laurent, PQ H4S 1Z7 St John’s, NL A1A 5B5 www.nictrucking.com ottawa-airport.ca 514-333-4080 709-576-1800 penskelogistics.com provincialairlines.ca 38 Employers Want YOU 2006 Visit www.DiversityCanada.com DIRECTORY

Prudhomme Group of Reuters Canada Royal Canadian Mint Serco Facilities Companies 121 King Street W, Suite 320 Sussex Drive Management Inc P.O.Box 86, 284 Mill Street 2000 Ottawa, Ontario K1A 0G8 255 Albert Street, Regina, SK S4P 2Z5 Toronto, Ontario M5H 3T9 613-993-8990 Suite 900 306-721-6422 416-941-8031 mint.ca Ottawa, Ontario K1P 6A9 www.prudhommetrucks.com reuters.ca 613-563-3849 RTL Robinson Enterprises Ltd serco.com Purolator Courier Ltd 350 Old Airport Road, 5995 Avebury Road Ridley Inc PO Box 1807 Services Aéroportuaires Mississauga, ON L5R 3T8 17 Speers Road Yellowknife, NT X1A 2PA Handlex Inc/Transat 416-712-1084 Winnipeg, MB R2J 1M1 867-873-6271 Place du Parc, www.purolator.com 204-956-1717 www.rtl.ca 300 Léo-Pariseau Street, www.ridleyinc.com Suite 600 PW Transportation Ltd Ryder Truck Rental Montreal, QC H2X 4C2 6999 Ordan Drive Ridsdale Transport Ltd Canada Ltd 514-987-1660 Mississauga, ON L5T 1K6 2270 Northridge Drive, 2233 Argentia Road, Ste 302 transat.com/en/companies/ 905-564-3232 PO Box 7739 Mississauga, ON L5N2X7 5.3.3.handlex.asp toronto.pwt.ca Saskatoon, SK S7K 4L9 905-826-8777 306-668-9200 ryder.com SGT 2000 Inc Quebec North Shore and www.ridsdale.ca 354 route 122 Labrador Railway Saskatchewan St-Germain, PQ J0C 1K0 C.P. 1000 Rivtow Marine Inc Transportation Company 819-395-4213 Sept-lles, Quebec G4R 4L5 2285 Commissioner Street 2041 Hamilton Street sgt2000.com 418-968-7665 Vancouver, BC V5L 1A8 Regina, SK S4P 2E2 604-255-1133 306-787-3347 Shaw Communications Inc Quik X Transportation Inc rivtow.com stcbus.com 630 - 3rd Avenue S.W., 6767 Davand Drive Suite 1000 Mississauga, ON L5T 2T2 Robin Hood Multifoods Saskatchewan Wheat Pool Calgary, Alberta T2P 4L4 905-565-8811 60 Columbia Way 2625 Victoria Avenue 403-716-6000 quikx.com Markham, ON L3R 0C9 Regina, SK S4T 7T9 shaw.ca 905-940-9600 866-569-4411 Radio 1540 Ltd robinhood.ca www.swp.com Skyservice Airlines Inc 622 College Street 31 Fasken Drive Toronto, Ontario M6G 1B6 Robyns Transportation and Schneider National Etobicoke, ON M9W 1K6 416-531-9991 Distribution Services Ltd Carriers, Canada 416-679-5700 6404 Burbank Road SE PO Box 2545 skyserviceairlines.com Radio Nord Calgary, Alberta T2H 2E1 Green Bay, Wisconsin 54306 Communications Inc 403-292-9250 800-558-6767 Skyward Aviation Ltd 171 rue Jean Proulx www.schneider.com Thompson Airport, Gatineau (Hull), PQ J8Z 1W5 Rogers Communications Inc PO Box 1207 819-770-1040 One Mount Pleasant Road, Seaboard Liquid Carriers Ltd Thompson, MB R8N 1P1 www.radionord.com 5th Floor 4 Vidito Drive 204-677-0819 Toronto, ON M4Y 2Y5 Dartmouth, Nova Scotia RailAmerica Inc 416-935-8200 B3B 1P9 SLH Transport Inc 5555 Calgary Trail N.W, rogers.com 902-468-4447 1585 Centennial Drive, Suite 1165 RR#3 Edmonton, AB T6H 5P9 Rosedale Transport Ltd Seaspan International Ltd Kingston, ON K7L 4V2 780-413-1916 6845 Invader Crescent 10 Pemberton Avenue 888-854-7548 railamerica.com Mississauga, ON L5T 2B7 North Vancouver, slh.ca 905-670-0057 BC V7P 2R1 Rainbow Transport (1974) Ltd rosedalegroup.com 604-988-3111 SMT (Eastern) Ltd/Acadian 12232 - 156 ST seaspan.com HR Dept, Edmonton, AB T5V 1E6 Rosenau Transport Ltd 300 Main Street, 780-452-5275 5805 - 98 Street Secunda Marine Services Ltd Unit B2- 2 rainbowtransport.com Edmonton, AB T6E 3L4 1 Canal Street Moncton, NB E1C 1B9 780-431-2877 Dartmouth, Nova Scotia 506-870-4801 Rawlco Communications Ltd www.rosenau.org B2Y 2W1 smtbus.com 715 Saskatchewan Cres. W. 902-465-3400 Saskatoon, SK S7M 5V7 Royal Bank of Canada www.secunda.com Société de transport de 306-477-9298 Royal Bank Plaza, l’Outaouais North Tower Securicor Canada Ltd 111, rue Jean-Proulx Reimer Express Lines Ltd 200 Bay Street, 11th floor 365 Bloor Street East, Hull , Quebec J8Z 1T4 PO Box 875 Toronto, ON M5J 2J5 Suite 400 819-770-3242 Winnipeg, MB R3C 2S5 416-955-5800 Toronto, Ontario M4W 3L4 sto.ca 204-958-5000 rbcroyalbank.com 416-645-5555 reimerexpress.com securicor.com/ca Visit www.DiversityCanada.com Employers Want YOU 2006 39 DIRECTORY

Société du Vieux-Port de T.E.A.M. Logistics Systems Inc The Toronto-Dominion Bank Transit Windsor Montréal Inc 1295 Dickie, Settlement Rd. PO Box 1, TD Centre 3700 North Service Road E. 333, rue de la commune Ou. Cambridge, ON N4H 3R8 Toronto, Ontario M5K 1A2 PO Box 36, Station A Montréal, Quebec H2Y 2E2 519-622-2473 866-222-3456 Windsor, ON N9A 6J5 800-971-7678 teamlogisticsinc.com www.td.com 877-746-4311 oldportofmontreal.com www.citywindsor.ca/ TBI Canada/Airport Thunder Bay Telephone transitwindsor Société Générale (Canada) Group Canada 1046 Lithium Drive 1501, ave. McGill College PO Box 6041 Thunder Bay, ON P7B 6G3 Transport Américain Bureau 1800 Toronto, ON L5P 1B2 807-684-3278 Canadien C.A.T. Montréal, Quebec H3A 3M8 416-776-4805 tbaytel.net 4, rue du Transport 514-841-6000 Côteau-du-lac, PQ 0P 1B0 socgen.com Télébec S.E.C. The Wesbell Group of 450-763-6363 625, avenue Godefroy, Companies Inc. cat.ca St Lawrence Seaway 3e étage 2365 Matheson Blvd E. Management Corporation Bécancour, PQ G9H 1S3 Mississauga, ON L4W 5C2 Transport Belmire Inc 202 Pitt Street 800-567-6485 888-937-2355 7887, Grenache, Ste 1001 Cornwall, Ontario K6J 3P7 telebec.com wesbell.com Anjou, Quebec H1J 1C4 613-932-5170 514-354-5541 greatlakes-seaway.com Téléfilm Canada Thunder Airlines Ltd transportbelmire.com 360, rue Saint-Jacques, 310 Hector Dougall Way Transport Bernieres Inc Standard Radio Inc Bureau 700 Thunder Bay, ON P7E 6M6 1721, rue A.-R. Décary 2 St-Clair Avenue West Montréal, PQ H2Y 4A9 807-475 4211 Québec, Quebec G1N 3Z7 2nd floor, Suite 1100 800-567-0890 thunderair.com 418-684-2420 Toronto, Ontario M4V 1L6 www.telefilm.gc.ca 416-922-9999 Tippet-Richardson Ltd 106 Ridgetop Road Transport Cabano-Kingsway Inc standardradio.com Teleglobe Canada Inc 6600, chemin St-François 1555 rue Carrier-Derick Scarborough, ON M1P 2J9 416-292-4615 St-Laurent, PQ H4S 1B7 Stratos Global Corporation Montreal, PQ H3C 6W2 514-856-7500 PO Box 5754, 34 Harvey Rd. 514-868-7272 tippet-richardson.com St John’s, NL A1C 5X3 teleglobe.com Transport Couture et Fils Ltée TNT Canada Inc 709-724-5400 99 Route 271 Sud, St-Ephrem, 6655 Airport Road stratosglobal.com Tele-Mobile Company Beauce, PQ G0M 1R0 Mississauga, ON L4V 1V8 and TM Mobile 418-484-2104 905-678-2770 Sunbury Transport Ltd 200 Consilium Pl., Ste 1600 tcfl.com PO Box 905, PS ‘A’ Scarborough, ON M1H 3J3 www.tnt.com/country/en_ Fredericton, NB E3B 5B4 866-558-2273 ca.html Transport Forestville Inc 800-786-2879 telusmobility.com 6600, Chemin St-François Toronto Port Authority www.sunbury.ca St-Laurent, PQ H4S 1B7 60 Harbour Street Telesat Canada 514-856-7500 Toronto, Ontario M5J 1B7 Sunwest Home Aviation Ltd 1601 Telesat Court 416-863-2000 230 Aviation Place NE Gloucester, ON K1B 5P4 Transport Guilbault Inc www.torontoport.com Calgary, Alberta T2E 7G1 613-748-0123 435, rue Faraday 403-275-8121 www.telesat.ca TQS Inc Sainte-Foy, Quebec G1N 4G6 sunwestaviation.ca 612, Rue St-Jacques, Bur. 100 418-681-5272 Telus Communications Inc Montréal, Quebec H3C 5R1 groupeguilbault.com Swanberg Bros Trucking Ltd 2nd Floor, 10020 100 Street 514-390-6035 14840 - 100 Street Edmonton, AB T5J 0N5 tqs.ca Transport Guy Bourassa Inc Grande Prairie, Alberta 780-493-7300 800, rue Dijon T8V 7C5 telus.com Transcanada Pipelines Ltd St-Jeau-sur-Richelie, 780-539-5752 450 - 1st Street SW Quebec J3B 8G3 swanbergbros.com Terasen Pipelines (Trans Calgary, Alberta T2P5H1 450-346-5313 Mountain) Inc 403-920-2000 bourassa.ca Symcor Inc HR, Suite 2700, www.transcanada.com 1 Robert Speck Parkway, 300 5th Avenue SW Transport Herve Lemieux Suite 400 Calgary, AB T2P 5J2 Transfreight Inc (1975) Inc Mississauga, ON L4A 4E7 403-514-6400 125 Maple Grove Road 5510, Chemin St-François 905-273-1000 pipelines.terasen.com Cambridge, ON N3H 4R7 Ville St-Laurent, PQ H4S 1B4 symcor.com 519-650-0123 514-337-2203 The Score Television transfreight.com transportlemieux.ca Systémes Danfreight Inc/ Network Ltd Danfreight Systems Inc 370 King Street West Trans-Frt. McNamara Inc Transport Jacques Auger Inc 1370, Chemin Lasalle Suite 304, PO Box 10 1126 Industrial Road, RR #1 860 rue Archiméde Joliette, Quebec J6E 3Z1 Toronto, ON M5V 1J9 Ayr, Ontario N0B 1E0 Lévis, Quebec G6V7M5 450-755-6190 416-977-6787 519-740-6500 418-835-9266 danfreight.com thescore.ca transfrt.com tja.ca

40 Employers Want YOU 2006 Visit www.DiversityCanada.com DIRECTORY

Transport Morneau Inc TSI Terminal Systems Inc Van-Kam Freightways Ltd Westcoast Energy Inc 902, rue Paradis, 1300 Stewart St 2355 Madison Avenue 1333 West Georgia Street Québec, QC G1N 4E4 Vancouver, BC V5L 4X5 Burnaby, BC V5C 4Z3 Vancouver, BC V6E 3K9 418-681-2727 604-251-9200 604-299-7451 604-488-8000 atq.com tsi.bc.ca vankam.com westcoastenergy.com/index2. html Transport NJN Inc/Transpel TST Solutions Inc Vancouver Wharves 205 chemin du Tremblay P.O. Box 7217 1995 West 1st Street Western Stevedoring Boucherville, PQ J4B 6L6 Windsor, Ontario N9C 3Z1 North Vancouver, Company Ltd 450-641-9051 888-486-8911 BC V7P 1A8 Lynnterm, transpel.ca www.tst911.com/solutions/ 604-985-3177 15 Mountain Highway index.html vanwharves.com North Vancouver, BC V7J 2J9 Transport Robert (1973) Ltée 604-904-2800 500, Route 112 United Airlines, Inc Verreault Navigation Inc westeve.com Rougemont, PQ J0L 1M0 1200 Algonquin Road 146, rue Principale 450-641-4324 Elk Grove, Illinois 60007 Les Méchins, PQ G0J 1T0 WestJet Airlines Ltd www.robert.ca 847-700-6796 418-729-3030 5055 11th Street NE www.united.ca www.groupeverreault.com Calgary, Alberta T2E 8N4 Transport Thibodeau Inc 403-444-2600 128, 2e Avenue United Parcel Service Verspeeten Cartage Ltd westjet.com Portneuf, Quebec G0A 2Y0 Canada Ltd 274129 Wallace Line 418-286-3311 3195 Airway Drive Ingersoll, ON N5C 3J7 Westshore Terminals Ltd groupe-thibodeau.com Mississauga, ON L4V 1C2 519-425-7881 #1 Roberts Bank 905-676-6055 verspeeten.com Delta, BC V4M 4G5 Transport Thom Ltée ups.ca 604-946-4491 592, St-René Est, Via Rail Canada Inc www.westshore.com Boïte 377 United Van Lines C.P. 8116, Gatineau, (Canada) Ltd Succursale A Williams Moving Quebec J8P 6T9 7229 Pacific Circle Montréal, PQ H3C 3N3 and Storage (BC) Ltd 819-663-7253 Mississauga, ON L5T 1S9 514-871-6000 2401 United Blvd. 905-564-6400 viarail.ca Coquitlam, BC V3K 5Y3 Transport W. J. Deans Inc uvl.ca 604-941-9411 196, rue Sutton, Videotron Telecom Ltd williamsmoving.com Delson, Upper Lakes Group Inc 2155, Pie-IX Blvd Quebec J5B 1X3 49 Jackes Avenue Montreal, PQ H1V 2E4 Winnipeg Airport Authority 450-638-5933 Toronto, Ontario M4T 1E2 514-380-4667 Room 249 www.wjdeans.com 416-920-7610 vtl.ca 2000 Wellington Avenue upperlakes.com Winnipeg, MB R3H 1C2 Transx Ltd Voyageur Airways Ltd 204-987-9400 2495 Inkster Blvd US Airways Group Inc 1500 Airport Road waa.ca Winnipeg, MB R3C 2E6 2345 Crystal Drive North Bay, ON P0H 1P0 204-632-6694 Arlington, Virginia 22227 705- 476-1750 Worldwide Flight Services www.transx.ca 703-872-7000 www.voyageurairways.com 1925 W. John Carpenter FWY usairways.com Irving, Texas 75063 Travelers Transportation Warren Gibson Ltd 800-588-7484 Services Inc Vancouver International 206 Church Street South, www.worldwideflight.com 195 Heart Lake Road South Airport Authority PO Box 100 Toronto, ON L6W 3N6 PO Box 23750, Alliston, ON L9R 1T9 XTL Transport Inc 905-457-8789 Airport Postal Outlet 705-435-4342 75 Rexdale Blvd. travelers.ca Richmond, BC V7B 1Y7 warrengibson.com Etobicoke, ON M9W 1P1 604-207-7077 416-742-0610 Trentway Wagar Inc/ yvr.ca Wasaya Airways Ltd xtl.com Coach Canada Partnership 791 Webber Avenue, Vancouver Island RR #4, Yellow Transportation, Inc PO Box 1017 Helicopters Ltd Suite B, 10990 Roe Avenue - A220 Peterborough, ON K9J 7A5 1962 Canso Road 300 Anemki Place Overland Park, Kansas 66211 705-748-6411 North Saanich, BC V8L 5V5 Thunder Bay, ON P7J 1H9 913-344-3000 coachcanada.com 250-656-3987 807-474-2306 myyellow.com vih.com wasaya.com Trimac Transportation Zircatec Precision Management Ltd Vancouver Port Authority Westcan Bulk Transport Ltd Industries Inc PO Box 3500, #1900-200 Granville Street 12110 – 17 Street NE Dorset Street East Calgary, Alberta T2P 2P9 Vancouver, BC V6C 2P9 Edmonton, AB T6S 1A5 Port Hope, Ontario L1A 3V4 403-298-5100 604-665-9000 780-472-6951 905-885-4537 www.trimac.com www.portvancouver.com/ westcanbulktransport.com zircatec.ca

Visit www.DiversityCanada.com Employers Want YOU 2006 1 PERSONAL PLANNER

Use the worksheets on these pages to help you identify where you want to go in your career and to keep you on track to achieving your goals. Visit www.DiversityCanada.com for more career planning resources. My Career Path 1. Identify at least three skills or abilities you would most like to use in your work: ______

2. Describe the environment in which you would enjoy working: ______

3. Identify one of the major employment sectors in which you would like to work:

❏ Private ❏ Government ❏ Academic ❏ Non-profit

4. Choose a specific geographical location as well as the size of organization you would prefer: ______

5. Identify when you want to start work and how much time you will devote to your job search: ______

Using the information above, write a career goals statement that defines the skills and abilities you want to use, the type of employer you would like to work for and when you want to achieve your immediate career goals: ______

My Circle Of Strength Networking is a key part of the job search. Make a list of people you know. Contact them and let them know you are looking for a job. Ask them to let you know of anything that might suit you.

Family School Church Work Volunteer Other

42 Employers Want YOU 2006 Visit www.DiversityCanada.com PERSONAL PLANNER

My Job Search Activity Goals Fill out this sheet to plan and achieve your job search goals.

Period: ______to ______Activity Goal (# and date) Actual (# and date)

Locate and contact a Career Center

Get to know Career Center personnel and resources

Attend job search training sessions

Research employers or go to the library

Attend support groups/job clubs

Do online job search

Read local newspapers

Read trade journals

Read other publications

Network

Make cold calls (phone/in person)

Complete/update resume

Send cover letters/resumes

Attend job fairs

Participate in informational interviewing

Talk to someone every day about my job search

Attend professional organizations

Talk to my references and write my reference sheet

Make follow-up phone calls

Follow-up on job leads

Interview with employer

Send thank you/follow-up letters

Others

Visit www.DiversityCanada.com Employers Want YOU 2006 3 PERSONAL PLANNER

My Job Search Record

CONTACT EMPLOYER & CONTACT PERSON TELEPHONE OPENING INTERVIEW RESULTS/NEXT ACTION/ DATE YES NO YES NO FOLLOW-UP DATE

44 Employers Want YOU 2006 Visit www.DiversityCanada.com

LAST WORD Obstacles are no match for a winning smile

By Deborah Aarts diversity in the workforce. Most Canadians understand the aforementioned barriers, and make efforts to et’s face it: finding accommodate them as much as possible. The nation Lwork is no picnic. boasts hundreds of organizations – both public and private It’s tough out there. – dedicated solely to helping Canadians of all stripes find I know. I’ve been productive and meaningful work. Across the country, there. people and services are working to make the seemingly I’ve stood at a new impossible… well, possible. junction in life, facing In this environment, there are opportunities for any an uncertain future with Canadian with the right attitude to succeed. Barriers and little but my pride and obstacles are no match for a winning smile, confident determination to rely handshake, and sheer determination. Even in my on. darkest hours of unemployment, I knew I’d eventually I’ll be honest: it’s find something that worked for me. I tried to face each not a very comfortable day with as positive an outlook as possible – and I am DEBORAH AARTS feeling. In fact, it can confident my attitude has helped me get where I am be downright terrifying. today. After all, you’re stepping forward without knowing where In order to achieve success, you have to envision it – to you’ll end up. Even the most self-assured individual must pinpoint your goal, plan how to get there, and persevere. confess that this notion is a little scary. You must ask questions, do research, and take advantage The truth is, starting a new career isn’t easy for anyone. of those willing to help you along the way. Moreover, you We each have our own obstacles to employment. Some must stick with it. Sheer resolve has ignited many a fine are physical: perhaps you can’t work long hours because career; there’s no reason it can’t do the same for you. of a leg disability, for example, or can’t make a decent Our country is one that encourages plurality, variety, living because you happen to live in the northernmost and multiculturalism – something we, as Canadians, fringes of Saskatchewan. Others are circumstantial: you should truly pride ourselves on. Such diversity has have to support a child on a single income, or have chosen spread to the workforce, strengthening our economy and to uproot to a new and unfamiliar community. Others still improving our reputation as a nation. So stay positive: are experiential: maybe you can’t speak French or English employers are waiting to hire you. There are opportunities very well, or you haven’t finished high school, or your out there in which you will thrive. credentials are no longer relevant. Perhaps you clam up in If you keep the right attitude, it’s only a matter of time. an interview setting; maybe the idea of calling a stranger is terrifying to you. Toronto-based journalist Deborah Aarts Thankfully, we live in an environment that encourages was the main writer on this handbook project.

Bringing together the best people with the best technology to help our clients build better, more profitable customer relationships continues to fuel growth here at Sutherland Global Services. We are always looking for motivated candidates to join our winning team.

Email your resume today to: [email protected] www.suth.com

46 Employers Want YOU 2006 Visit www.DiversityCanada.com

Where would you like to take your career?

So, you’veyou’ve recentlyrecently graduated, or will soon graduate. Now you want to put youryour newnew skillsskills toto use. ButBut maybemaybe you want to see a bit of the world too.

Why not do both?

The DiversityCanadaDiversityCanada FoundationFoundation has designeddesigned internationalinternational internshipsinternships for recent universityuniversity and college graduates.

Apply online today and you could soon bebe spendingspending sixsix monthsmonths discovering some exotic partpart of the world,world, while earning income and enhancing your resume.resume.

              