Mr. Thomas Joseph K., EVP (Operations) flagging off the ‘Run Thrissur Run’ marathon where Title Sponsor was South Indian Bank.

Objectives:

To instil in the bank staff a sense of belonging and involvement in the bank’s affairs Corporate Family Magazine of South Indian Bank To appreciate and applaud the individual achievements of our members of staff To act as a communication medium between management and the staff Advisory Board: To increase the professional competence of our bank staff Mr. Sivakumar G., Executive Vice President (Credit) Mr. John Thomas, SGM (Business Development Dept. ) Inside Mr. Paul V.L., SGM (Admin) Message

Editorial Board: Articles Mr. Ajit C Jacob, Corporate governance in banking sector Jimmy Mathew Dy. GM (CRD) IT compliance as a corporate strategy Archana Venugopal Mr. Peter A. D., Basics of compliance risk in banks Dan Mani Philip Dy. GM & Principal, SIBSTC, Thrissur Management information system (MIS) in advance portfolio of bank Manu Shajee Mr. M. T. Jose, Go green before green goes Thomas. N.I. Dy. GM (Personnel) Mr. Biju E. Punnachalil, SIB launches National Electronic Toll Collection -FASTag Dy. GM (IRMD) Mr. Francy Jos E., Regular Features AGM (CCO) Mr. Nanda Kumar C., Manager, STC Publisher: Editor Layout, Typeset & Printing Mrs. Sherin Thomas, Mr. Thomas Joseph K. Mrs. Beena Davis, Lumiere Printing Works Clerk, HO Inspection & Vigilance Executive Vice President (Operations) CM, Staff Training College Thrissur 680 020 2 Indian Banks’ Association (IBA) Technology Awards 2018

Mr. V.G. Mathew, MD and CEO receiving the IBA awards from Mr. Ajay Prakash Sawhney, Secretary (Ministry of Electronics & IT) in the presence of Smt.Usha Ananthasubramanian (Chairman, IBA), Mr. R. Gandhi (Ex-Deputy Governor, RBI), Mr. V.G. Kannan (CEO, IBA), Mr. Raphael T. J. , Senior General Manager and CIO. South Indian Bank Bags South Region (Gold) Award 2015-16 from FIEO (Federation of Indian Export Organization) in the category of Best Financial Services & Foreign Exchange Earner.

Mr. Reghunathan K. N. EVP (Treasury & IBD) receiving the award from Sri .M. Venkaiah Naidu, Hon’ble Vice President of India, in the presence of Hon’ble Governor of Tamil Nadu Sri. Banwarilal Purohit, Dr. A Sakthivel Regional Chairman, FIEO and Dr. Ajay Sahai, Director General & CEO, FIEO.

3 MSME Campaign Award Ceremony Inauguration 2017-18

Winners along with spouses - Non Green channel branches 4 MD & CEO Message ....

The Indian Banking industry is going through a period of transformation.The focus of RBI in recent years is on strengthening the Financial system through regulatory reforms and higher compliance culture.

Compliance being the central pillar of any growing organisation, selection of the theme “Compliance in Banks” by the Siblink team is quite apt. Of late many issues arising from non compliance have assumed great significance in the Banking industry.

While there are multiple reasons for the recent spurt in non performing assets in the Indian banking sector, one cannot underestimate the contribution of laxity in monitoring and compliance to the overall NPA problem. It is by now clear that the profitability and survival of some of the banks are threatened by the problem.In a similar vein much is being spoken about multi crore scams and corporate frauds which has affected the image of the banks.

The message from all this for all of us is the urgent need to appreciate the inevitability of a deeply entrenched compliance culture in a bank for its long term growth and sustainability.

Growth and expansion are interesting and even glamorous. Compliance and consolidation are dull and painstaking. That is all the more reason why leaders at all levels, Branches, Regions, Centralisation outfits and Head Office, need to constantly keep their focus on compliance culture and on encouraging their people to imbibe that culture.

I am sure these issues will all be covered in greater detail in the current issue of Siblink.

Wishing you all the best

... message from all this“ for all of us is the urgent V.G Mathew need to appreciate the inevitability of a deeply Managing Director & CEO entrenched compliance culture“ in a bank for its long term growth and sustainability.

5 to the specific aspects of bank CORPORATE GOVERNANCE IN dominated Indian financial system; effective financial intermediation is BANKING SECTOR the life line of sustainable development of the economy. Corporate Governance have far Corporate Governance Definition and reaching implications when its meaning: implementation in the bank comes Jimmy Mathew “Corporate Governance is the into picture. DGM & application of best Management Company Secretary Practices, Compliance of Laws in true Adoption of Corporate Governance HO Secretarial Dept. letter and spirit and adherence to practices in banks has begun to reflect ethical standards for effective changes in the style of governance and management and distribution of wealth investments and profit earning their growth pattern. There have been and discharge of social responsibility opportunities. However, the numerous instances of failure of key for sustainable development of all Corporates are susceptible to the companies across the globe, more stakeholders.” - Institute of Company pitfalls of over leveraging their capital particularly in the last few years Secretaries of India. resources resulting in imbalanced exposing the vulnerability of corporate exposure and unknown downside sector to failures in governance. Such Corporate Governance is all about risks. Thus the entry of funds into the failure of companies has multiple openness, integrity and accountability. stock market from various sources has ramifications. It affects with the It is a key element in improving the increased the onus of regulators to identity of the company, all the stake economic efficiency of any protect investor interest thereby holders and even the society at large organization. Corporate governance is making the task much more are forced to bear irreparable loss. a set of process, practices, policies, challenging. Ensuring the end use of Hence establishment of a high procedures, rules and laws affecting investor funds are prudent and are in standard of corporate governance is the way of business is directed, conformity with the global best necessary for consistency in economic managed or controlled. It is a set of practices is a tough task for the development. The untimely demise of systems and process to ensure that a regulators. the corporate begins with the break Company is managed to suit the best down in adhering to the ethical values, interest. Ultimately, Corporate Corporate governance legal sacrificing good governance and Governance is a way life not a set of framework in India succumbing of the management. rules. Corporate governance legal framework in India covers: The Indian banking system has made Boards of directors are responsible for a. Companies Act, 2013, commendable progress in extending the governance of their companies. b. Securities & Exchange Board of its geographical spread and functional The shareholders’ role in governance India (SEBI), reach. The divergent growth of the is to appoint the directors and the c. The RBI Act,1934- banking system is also responsible for auditors and to satisfy themselves d. Accounting Standards issued by boosting domestic savings and in that an appropriate governance the Institute of Chartered expanding credit reach. structure is in place. Corporate Accountants of India (ICAI);and governance is intended to increase e. Secretarial Standards issued by the Good corporate governance practices the accountability of the Institute of Company Secretaries of are essential to achieve and maintain company and to avoid massive India (ICSI): the public trust and confidence in disasters before it occur. banking system. Poor corporate Importance and objectives of governance may contribute to bank Introduction Corporate Governance in Banks failures, which can pose significant With the faster pace of Banking constitutes the backbone of public costs and consequences due to corporatization, the volumes of growth and development of any their potential impact on any market capitalization have globally nation and its financial system. Banks applicable deposit insurance systems increased at exponential pace. The are large institutions with a range of and can lead markets to lose investors across the globe mainly delivery models with interplay of confidence in the ability of a bank to explore the equity markets for various products and services. Coming properly manage its assets and 6 liabilities, including deposits, which person to choose between right and competitiveness for the benefit of all. could in turn trigger liquidity crisis. wrong, and therefore, select from Indeed, the banks have a alternative courses of action. In this Companies Act and Corporate responsibility to their depositors also regard, managers make decisions Governance in addition to their shareholders,. based on a set of principles influenced The Companies Act, 2013 was enacted by the values, context and culture of on August 30, 2013 which provides for From a banking industry perspective, the organization. Ethical leadership is a major overhaul in the Corporate corporate governance involves the good for business as the organization Governance norms for all companies. manner in which the business and is seen to conduct its business in line The rules pertaining to Corporate affairs of banks are governed by their with the expectations of all Governance were notified on March boards of directors and senior stakeholders. 27, 2014. SEBI decided to review the management. provisions of the Listing Agreement Corporate governance is beyond the in this regard with the objectives to Regulators have a keen interest in realm of law. It stems from the culture align with the provisions of the the sound and adequate corporate and mindset of management, and Companies Act, 2013, adopt best governance adopted by the Banks as cannot be regulated by legislation practices on corporate governance it is an essential element in the safe alone. Corporate Governance deals and to make the corporate governance and sound functioning of the Ban. with conducting the affairs of a framework more effective. The Board of directors and senior company such that there is fairness to Companies Act, 2013 empowers management are responsible for all stakeholders and that its actions independent directors with proper setting and , implementing of its benefit the greatest number of checks and balances so that such policies. Monitoring of compliance is stakeholders. It is about openness, extensive powers are not exercised in also a key element in the control integrity and accountability an unauthorized manner but in a functions of a bank.. Moreover, sound rational and accountable way. The corporate governance practices are Good Corporate governance requires changes are a step forward in the right very important in situations where a the application of foresight, direction to smoothly run the bank is experiencing problems or knowledge, understanding, judgement management and affairs of the where significant corrective action is and trust. Good governance assumes companies in the interest of necessary. impartiality, integrity and objectivity, stakeholders. The 2013 Act requires welcomes accountability, accepts every company to observe secretarial Further, Corporate Governance is all transparency and openness and standards specified by the Institute of about ethical conduct of business. attempts to maximize value for money. Company Secretaries of India with Ethics is concerned with the code of The objectives of corporate govern- respect to general and board values and principles that enables a ance is overall wealth generation and meetings.

Second edition of South Indian Bank’s merit scholarship scheme ‘SIB Scholar’

Students who won the ‘SIB Scholar’ with Mr. V.G. Mathew, MD & CEO, Mr. Raphael T J, SGM & CIO, Mr. Ajit C. Jacob, DGM (CRD) and Ms. Chithra H, DGM (Regional Head, Kozhikode) during the launch ceremony at Kozhikode. 7 The Parliament has passed the as a proactive regulator, the Securities nance mechanism followed by Companies Act (Amendment) Bill, and Exchange Board of India (SEBI) Reserve Bank of India is based on three 2016 in December 2017, upon constituted a committee under the categories for governing the banks. securing the President’s assent, the chairmanship of Uday Kotak in June They are: Act came into effect on January 4, 2017 to suggest suitable policy and 2018. The Amended Act consists of 93 regulatory changes required to be i. Disclosure and transparency, amendments to the Companies Act, carried out in order to enhance the ii. Off-site surveillance, 2013 resulting in changes related to efficiency of corporate governance iii. Prompt Corrective Action. legal definitions, corporate norms for Indian listed entities. The Based on the recommendation of governance, and management Committee submitted its report on various Advisory/Consultative Groups compliance. It impacts different October 5, 2017 after careful and constituted by Reserve Bank of India aspects of business management in detailed deliberation with various and the cross-country experience, the India, including key structuring, experts and stakeholders. In its board Reserve Bank had initiated several disclosure, and compliance meeting dated March 27, 2018, SEBI, measures to strengthen the corporate requirements. after detailed consideration and due governance in the Indian banking deliberation, accepted several sector. Role of SEBI in Corporate Governance: recommendations of the Committee Since its establishment, SEBI has without any modifications and Indian banking system consists of taken initiatives to align Indian accepted a few other recommend- Public/Private sector banks having a corporate governance practices with ations with certain modifications as basic difference between them as far the global standards adopted in to timelines for implementation, as the Reserve Bank’s role in advanced economies. An improved applicability thresholds among others. governance matters relevant to corporate governance is the key banking is concerned. The current objective of the regulatory framework Initiatives by Reserve Bank of India regulatory framework ensures, by and in the securities market. Accordingly, The Reserve Bank of India (“RBI”) is large, uniform treatment of private and SEBI has made several efforts with a the gatekeeper of Corporate PSBs in so far as prudential aspects view to evaluate the adequacy of Governance of Banks in India. RBI is are concerned. However, some of the existing corporate governance the central bank of India which governance aspects of PSBs, though practices in the country and further regulates all the major issues related they have a bearing on prudential improve these practices. It is to currency, foreign exchange reserves aspects, are exempt from applicability implementing and maintaining the etc. In short, RBI is the bank of the relevant provisions of the standards of corporate governance responsible for securing the monetary Banking Regulation Act, as they are through the use of its legal and stability in India. governed by the respective regulatory frameworks. In light of legislations under which various PSBs various developments in the realm of RBI plays leading role in formulating were set up. In brief, therefore, the corporate governance across the and implementing corporate approach of RBI has been to ensure, globe and in continuation of its role governance. The corporate gover- to the extent possible, uniform

Bankers Club Thrissur Sports & Games Meet 17-18, Kick-Off Winners of Inter Bank Football team with Sri. V.L. Paul, Inauguration by Sri. V.L. Paul, SGM (Admin.) SGM(Admin.)

8 treatment of the PSBs and the private sector banks in regard to prudential ‘ Best Performing PLI of HUDCO’ regulations.

Secretarial Standards for good Corporate Governance The Ministry of Corporate Affairs accorded its approval under Section 118(10) of the Companies Act, 2013 to the Secretarial Standards (SS-1 relating to Meetings of the Board of Directors and SS-2 relating to General Meetings) specified by the Institute of Company Secretaries of India (ICSI). Secretarial Standards plays the role of assisting / supplementing the extant company law regulation. Wherever there are issues in practically implementing the provision, i.e. where there is no appropriate solution in Companies Mr. Sanchay Kumar Sinha, Country Head (Retail Banking) receiving the award for ‘ Best Performing Act & Rules, the Secretarial Standard PLI of HUDCO’ under CLSS from Mr. Hardeep S Puri, Union Minister of State (Independent Charge). provides an adequate guidance to the Also seen are Mr. Rakesh Kumar Arora, Director (Finance) HUDCO, Mr. Durga Shanker Mishra, Union corporates and professionals for Housing & Urban Affairs Secretary, Dr. M Ravi Kanth, Chairman and Managing Director HUDCO ensuring compliance of the and Mr. N. L. Manjoka, Director (Corporate Planning) HUDCO. Companies Act, 2013. accounting accuracy. Financial governance at India Inc have all Accounting Standards and Corporate reporting is required to be complied focussed on expanding board roles, Governance with various Indian Accounting carving out committees and adding to The good Corporate Governance Standards issued by The Institute of the responsibilities of independent ensures the better corporate Chartered Accountants of India (ICAI) directors. When an organisation performance and better relationship from time to time. achieve excellence, it may move from with stakeholders, where the proper the status of a good company to the practice of accounting standards Conclusion: status of a great company. leads to the effective disclosure and The Board of Directors and the Senior thereby good Corporate Governance. Management has a primary role to The recent analysis on post Punjab Accounting Standards are formulated form the basis for effective National Bank Fraud, has revealed that with a view to harmonise different implementation of corporate the ‘internal audit’ system and accounting policies and practices in governance in banks. The Code of disclosures & transparency are the use in a country. The objective of Conduct for Independent Directors most important components of Accounting Standards is, to reduce the stipulated by the Securities and Corporate Governance in Banking accounting alternatives in the Exchange Board of India is a guide to System. External Audit in any preparation of financial statements professional conduct for independent organisation cannot be as robust as it within the bounds of rationality, directors. Adherence to These ought to be unless supported by the thereby ensuring comparability of standards by independent directors presence of these two components. financial statements of different and fulfillment of their responsibilities The internal audit to be implemented enterprises with a view to provide in a professional and faithful manner effectively to foster ‘ Responsible meaningful information to various will promote confidence of the Corporate Governance’ mechanism in users of financial statements to investment community, regulators and Spirit. enable them to make informed other stakeholders. The new economic decisions. Accounting Companies Act, SEBI’s LODR Sources: Various materials published by SEBI, RBI, Standards helps the regulatory regulations and the many committees IIBF, ICSI agencies in benchmarking the that have attempted to improve 9 Launch of SIB Elite Senior/ Mahila Elite

At Ahmedabad Region by honouring Mr. & Mrs. Rajnikant Shukla, Mr. & At Jayanagar Branch, Bangalore Region by honouring Smt. Bharathy by Mrs. E.K. Damodaran by Regional Head Mr. Jeevandas N.B., AGM and Mr. Jose P. Varghese, DGM & Region Head, Bangalore RO. Mrs. Jacquiline Ahmedabad Branch Head& AGM Mr. Vijaykumar Desu. Fernandez, Chief Manager, Jayanagar Br. is also seen.

Honouring legendary dance couple, Padmabhushan Dr. V.P. Dhananjayan Mr. Hariharan, IAS, Hon. Dist. Collector honouring Sri. C. and Padmabhushan Santha Dhananjayan by Ms. Biji S.S. DGM and Regional Venkatasubramanian & Smt. V Rajalakshmi in the presence of Ms. Minu Head, Chennai at their residence. Moonjely, DGM & Regional Head, Coimbatore at the inaugural function of New Branch premises of Coimbatore NGGO Colony.

At Delhi Region by honouring Mr. Azad Singh Chaudhary & Mrs. Pushpalata By honoring Mr. Prem Bajaj, Mg. Partner, M/s. Bajaj Electronics in the Azad in the presence of Mr. Reji P. Jacob, CM and RSM Delhi Region, Mr. presence of Mrs. Lakshmi Prabha TM, DGM & Regional Head Hyderabad, Anand Kuriakose, CM, Rohini Branch Mr. Paulose K.A., CM, RO,Mr. Rehanu Sunny, CM, Secunderabad Br.

10 educated on a rigorous set of control IT Compliance as a Corporate activities that must be designed, operated, tested and audited. With Strategy clear policies, standards and process controls in place, the ability for a third- party service provider to deliver services that meet predefined service The word “compliance” is used to refer level agreements (SLAs) as well as to to the corporate practice of seeking demonstrate effective controls to an to ensure adherence to and evidentiary standard has improved safekeeping of procedures and Archana Venugopal dramatically. regulations. It is similar to the terms Senior Manager “good habits” and “corporate behavior” DICT With a new sense of compliance (ethical and honest) being used to confidence and experience, a variety refer clear, effective and efficient of IT compliance models emerged to management of the business. Along developing applications. This was take on other areas of regulatory these lines, an enterprise’s mainly attributed to the customized requirement. The most mature model compliance function is in charge of nature of enterprise systems, whether is the one that has fully adopted an IT safeguarding its operations, since it purchased and modified significantly, department ownership role of must always be vigilant in identifying or developed completely in-house. technology compliance efforts for the any attempts at altering the “right This set of activities usually fell within organization. The IT leaders consider corporate order” . This is highly a specialized group within IT and its compliance functions to be high relevant when the world-class coordination did not significantly priority for the department and corporations are increasingly impact the broader organization. organization overall and back that demanding of themselves high levels Finance, legal and human resources philosophy with resources and of corporate assurance that rely on had always had sustained compliance funding. Other models exist people and processes to ensure that functions that they managed on an depending on the enterprise’s size, its the execution of their activities does almost daily basis. regulatory compliance maturity and not follow a random path, but instead executive sponsorship of IT conforms to open, ethical and Information technology compliance compliance initiatives. A strong overall transparent corporate practices. activities have evolved rapidly over corporate risk management function the past decade. As the world has will sometimes enable IT to develop Information Technology Compliance moved away from custom applications its own program, but comprehensive Historically, IT departments’ roles in to non customized packaged and IT risk management programs are still compliance was point-in-time managed applications, including immature in most public companies focused or based on some significant Software as a Service offerings, the today. event. Compliance efforts did not emphasis has been placed more on consider IT risk management as an the change control and the Compliance Function and Information umbrella framework or these efforts operational activities required by IT. Security as part of a broader enterprise wide Coinciding with this movement was The activities associated with the compliance function. Other regulatory the introduction of the Sarbanes- compliance function stem from requirements and audit activities such Oxley Act, specifically section 404, searching for limitations or as industry-specific certifications like which forced companies to formalize restrictions that do not allow for Payment Card Industry [PCI] controls over the production reinforcing behaviors and practices standards, ISO 27001 or SAS 70 have environments and shifted the burden aimed at increasing the level of also been around for some time, but from the build function to the run assurance of an organizational reality. were typically tackled as an annual function. Arguably, the Sarbanes-Oxley This means understanding the project and by a narrow set of IT general controls requirements have priorities of the business and its value- individuals within IT. The main had a direct effect on the increasing generation model in order to free the rationale for the same was that the success rate of IT outsourcing organization from a minimum compliance framework for IT was initiatives. Corporate executives were requirement culture and drive it focused mainly on the engineering, forced to view IT as a critical link for toward a maximum requirement testing or build-related processes of compliance success and IT staffs were practice. In this context, compliance 11 Launch of SIB Elite Senior/ Mahila Elite

Mr. Ramachandran C., Retd. Scientist, ISRO along with Mr. A. S. Narayana By honouring Cine actor and MP Mr. Innocent and his wife Mrs. Alice Moorthy, Senior Partner, R.G.N. Price & Co. and our Former Director, Mrs. Innocent by Mr. Chacko K.J, AGM and Regional Head, Irinjalakuda at Thandamma Alex & Mr. Alex N. J., Retd. Dy. Secretary, Cochin Port Trust in their residence in the presence of Mr. Mathews K A, CM & RSM, Mr. Joy the presence of Mr. Shelly Joseph, JGM & Regional Head, Ernakulam , Mr. P.J,CM, Br. Irinjalakuda and Mr. Francis Joseph K., Retd. CM Johnson Chakkalakkal, CM, RO Ernakulam, Mrs. Anju Ashok, Br. Manager, Panampilly Nagar Br. and Mr. John C. George, RSM, Ernakulam Region.

Honouring Mr. Mammen Varghese, Malayalam Manorama Publisher & Mr. K.K. Seksaria, MD, Uma Plastics Ltd. is honouring Mr. Mahadev Punjabi, Mrs Ponnamma Dee Cee, Director, DC Books by Mr. Anto George T.,GM HO Consultant of Ar-Es Travels Pvt. Ltd. in the presence of Mr. Joby M.C., Insp. & Vigil. Dept. Mr. Jojo Antony, DGM &Regional Head, Kottayam, Mr. DGM,Kolkata Region. Mr. Viji Yuvaraj, AGM, Mr. Swaroop Kumar Tripathy, Baboo Anto, AGM HO Personnel Dept. and Mr. Gopeekrishnan C.K.,CM CM, Mr. Sooraj Narayanan , CM, Brabourne Road Br., Mr. Jinto M Sebastian, Kanjikuzhy Br. are seen. SM, Park Street Br., Mr. Rupak Roy Chowdhury , RSM are seen.

Kannur Region by honouring Mr. Vinod P.P. , MD, Sadhoo Group of Com- Honouring Mrs. Raji Ramanunni & Mr. K.P. Ramanunni, Administrator, panies and Mr. Raghunathan, Retd. Manager, KFC, in the presence of Dr. V. Thunjan Memorial Trust, Tirur in the presence of Mrs. Chithra H., DGM & Sudhamini, Gynacholagist and Mr. Francis P.J., AGM & RH. Regional Head, Kozhikode, Mrs. Mary Sunitha Jose,CM, Calicut Main br., 12 Mr. Ramdas P.S., RSM, Calicut. functions are vigilant about the risk of noncompliance, enhanced by corporate scenarios related to penalties, errors or omissions, fines, and other measures, and warn the enterprise of the systematic application of bad practices, which may result in incidents destroying enterprise value and deviating the business from its medium- and long- term strategic path. Considering this argument within the framework of information security, it is clear that the information security officer performs a compliance function that requires the five key features described previously to achieve the transformation of the business and increase the level of failure resistance, with a known response to exceptional Digital Excellence and innovation award being received for South Indian Bank by circumstances. Mr. Raphael T.J. (SGM &CIO) and Mr. Shelly Joseph (JGM & Head, RO Ernakulam) at Dhanam Banking Finance and Investment Award Night 2018" Thus, when in the development of the information security program, risk is The function of information security opportunities and unbalancing anticipated, a protection-driven need to be understood as a natural factors, which change the strategic culture is promoted, operation is enforcement of corporate compliance, reality of the company and its context. ensured and the basis of the as it becomes necessary to walk along Developing the enterprise’s compliance function is founded at the the information security path to anticipation capability in terms of enterprise level. These features of a establish the potentiality of non- information insecurity allows it to compliance function seek to compliance risk. This helps the identify risk synergies, increase strengthen behaviors, practices and enterprise detect future patterns of monitoring capability, and optimize actions aimed to safeguard results, environmental threats to prepare and resources and operational protect corporate image and, above respond to these threats and to management, so that the enterprise all, forecast the future. (figure 1). develop new practices that create is prepared to act in response to unexpected situations and move confidently, while having the necessary skills to recover from total or partial failures.

Therefore it is very much necessary that information security as a compliance function should be synchronized with the enterprise’s normal dynamics and its information flows to ensure security and control practices inherent to current business risk. Also, it is important to keep a constant understanding of inner relationships among operations, clients, processes, and big and ambitious corporate goals.

13 Launch of SIB Elite Senior/ Mahila Elite

Honouring Dr. (Prof). Njanasambandam & Mrs. Njanasambandam, by Mr. At Mumbai Region by honouring Cap. Shashi Jaitly, Mr Rajiv S. Pereira & N.I. Thomas, AGM, Madurai RO during the launch Mrs Rita Pereira by JGM & Regional Head Mr Ramesh K. and Mr Kurian Abraham, AGM, RO Mumbai

Mr. Rajeevu M.A., DGM & Head, Muvattupuzha Region honouring Mrs. Mr. Ramesh Venugopal, AGM, NABARD honouring Mr. and Mrs. Raghavan Lissy Thomas Pallickapparambil & Mr. Thomas Pallickapparambil, Retd. in the presence of Mr. Varghese P.G., AGM, Palakkad RO and Mr. Krishnan Judge. Mr. Basil Antony, AGM, Mr. Jijo Joseph, BM, Thodupuzha Town are M.K., CM, Mr. Bijay Kumar, BM, Chandranagar and Mr. Rajesh Thomas, seen. RSM, Palakkad RO

Honouring Mr. Abraham George, a Veteran Business Man in the pres- Mr. M. Mukesh, MLA honouring Mr. S.S. Potti and Mrs. Sunitha Joseph in ence of Mr. T.P. Joseph (AGM &Head, Pune Region), along with Mr. Debjit the presence of Mr.Sibi P.M., DGM & Head, Trivandrum RO, Mr. Sunil Mukherjee (Branch Manager, Bhosari Br.). S.Y., CM, Trivandrum Main Br. and Mr. Sawan Kishore, RSM.

14 The Non-compliance Risk and the link to the business sector, The non-compliance risk can be enhancing its capabilities to identify understood as the organization’s disruptors or unidentified agents that inability to prevent, detect, correct and change the way of doing business in maintain an understanding of the its own industry. current and/or emerging risk affecting corporate operation and/or its Conclusion medium- and long-term strategic Insight over the function of objectives. Along these lines, it considers the responsibility toward all compliance and its link to information becomes necessary to develop a risk stakeholders (figure 2). security practices means dwelling on management strategy that not only the capabilities required by an allows for reversing the imminence Thus, information insecurity is the enterprise to differentiate itself from of the occurrence of risk, but also foundation from which non- the competition and ensure a promotes repair and transformation compliance risk is understood; it is a privileged position in its business of the enterprise to anticipate or double benchmark that invites the sector. The compliance function visualize the situation. enterprise to find bad-practice requires that its management breaks emerging patterns in its everyday the pattern of the surrounding Regardless of the way in which risk practice, which, in time, could erode circumstances to find an management methods set certain the privileged position of the interconnection of processes, execution conditions, Deloitte (one of enterprise in the industry. That is, an expertise, information technologies the big 4 audit firms) proposes a event of greater magnitude than a and tools, and emerging trends— method that seeks to ensure an predictable threat may go unnoticed anticipating its strategies to move approach focused on addressing by the risk matrix, since it is not forward in valuable areas for its clients noncompliance risk management, manifested concretely to allow notice and stakeholders .Although the based on international standards, and of an obvious hazard. compliance function is linked to a considering aspects such as context reduced perspective of reliance on the of occurrence, risk requirements or When noncompliance risk is regulatory context and the promotion conditions, risk analysis, action understood as an item beyond of an integral and ethical culture, the prioritization, control effectiveness compliance with an enterprise’s function must understand the way in assessment, monitoring, reporting, internal and external regulatory which the enterprise generates, and communication. While this requirements, one makes way for a attracts and protects value. By approach fosters specific actions, it structural and systemic perspective enhancing its capabilities and context does not warn of the asymmetry of that allows the enterprise to sensors, it may continue to fulfill its failure unavoidability and deviates to understand and reveal the hidden clients’ needs, even when they vary the cause-effect model that laws of economics and psychology over time. characterizes traditional risk management. END Notes In this context, noncompliance risk, 1. TechTarget, “Chief Compliance Officer,” http://searchcio.techtarget.com/ understood as a key factor to definition/CCO information security, requires 2. Vicente, P.; M. Mira da Silva; “A Conceptual Model for Integrated Governance, developing the skill to see, from the Risk and Compliance,” in Mouratides, H.; C. Rolland, Advanced Information perspective of failure opportunities, Systems Engineering. Lecture Notes in Computer Science, Springer Verlag, the structural links among 2011, p. 199-213 technology, processes and people in 3. Girgenti, R.; T. Hedley; Managing the Risk of Fraud and Misconduct: Meeting order to condense potential threat the Challenges of a Global Regulated, and Digital Environment, McGraw Hill, scenarios. This shows anticipation of 2011 exceptional situations and does not 4. Deloitte, The Risk Intelligent Chief Compliance Officer: Champion of Risk merely warn about regulatory Intelligent Compliance, 2012, http://webserver2.deloitte.com.co/Doc%20ERS noncompliance inherent to certain No.24% 20The% 20Risk%20Intelligence%20Compliance%20Officer.pdf situations, but also builds on the 5. Birshan, M.; J. Kar; “Becoming More Strategic: Three Tips for Any supporting forecasting capability Executive,” McKinsey Quarterly, July 2012, www.mckinseyquarterly.com faced within its business context and 15 Launch of SIB Elite Senior/ Mahila Elite

Cine Actor Mr. Lishoy honouring Prof. John Cyriac & Mrs. Nalini Teacher, Adv. Mathew T. Thomas, Hon. Minister for Water Resources honouring Dr. Founder of Harishree School in the presence of Mr. Job P.M., DGM and P.C. Cherian & Dr. Susan Joseph, TMM Hospital in the presence of Smt. Regional Head, Thrissur, Mr. John C, Lazar, AGM, Thrissur Main Br, and Mr. Reena Mathew C. Tiruvalla Municipal Councillor, Sri. Regi Sam Cherian, Nandakumar V., CM, Thrissur Mission Quarters Br. ED, Dewan Bahadur Dr. V. Verghese Hospital Trust, Sri. Joly Sebastian, DGM & Regional Head, Tiruvalla, Smt. Renu Abraham BM, Kuttapuzha Family Meet - Kannur

16 Basics of Compliance Risk in Banks standards, and codes of conduct. Traditionally, banks had 2 lines of In 2000, when I joined the bank, Risk defence – Straightforward people as was visible only on the asset side of first line of defence and Audit as bank’s balance sheet, in Loan book. Dan Mani Philip second line of defence, to manage risk. And the liability side or Deposits Chief Manager portfolio was long assumed to be Risk BIA Department Introduction of Core Banking Solution free. (CBS) and technological innovation has paved way for a much stronger The next decade saw banks in India at Morgan Stanley and a US $ 7 billion first line of defence with system based venturing aggressively into hitherto trading loss by Jerome Kerviel at Controls and check points to ensure un-tapped areas, and the vigorous Societe Generale; which are second ongoing compliance. thrust on profitability lead to an only to Bernie Madoff’s by quantum. overall change in the way of doing An independent Compliance Function, things, and saw the emergence of Risk Barings bank, in 1995, collapsed headed by Chief Compliance Officer in other areas, like Operational risk, because of the bank’s over (CCO) with direct reporting access to Market risk and Compliance risk; dependence on Nick Leeson, due to the bank’s Board, as envisaged in RBI which were till recently believed to windfall profits he was bringing, and circulars dated 20.04.2007 and be foreign phenomenon, from which its inevitable faith in him while 04.03.2015, forms a formidable we were insulated. entrusting charge of both trading and second line of defence; ably supported settlement to him. by Audit as the ever-reliable third line Not long ago, in-fact in 1995, we saw of defence, to effectively manage rogue trader Nick Leeson, who with Sub-prime crisis of 2008 started with Compliance risk and prevent his concealed losses in dummy the hardening interest rate regime, Compliance failures / loss. account 88888 at Singapore Futures and escalated with the bursting of the trading desk of Barings bank, from real estate bubble … not to mention Compliance Testing is one of the most where he had earned the bank at the reluctance of traders to book important tools used by Compliance times as much as 10% of the bank’s losses and exit, in a falling / failing department, in Compliance Risk profits, brought one of the oldest market. Assessment; where representative banks in London to bankruptcy. samples of customer data and Take any financial crisis or fraud, or transactions are tested / checked for The US $ 1.4 billion loss Nick Leeson for that matter the above instances; adherence to regulatory and statutory made, saw the Barings bank being at the grass-root level, it stems from norms, as well as internal guidelines. sold for ‘1 Pound’ … one must not complacent or laissez faire monitoring, Decoy Exercise and Mystery Shopping forget that Barings bank was the which is the most fertile breeding are tools used by Compliance staff in British Queen’s personal banking grounds for Operational Risk & Frauds. disguise, to assess compliance; such bank, and one which had funded the as by posing as a customer. Napoleonic wars. No wonder that at India’s largest private sector bank, major part of IT Compliance Failures can be very costly, London Whale sighted in 2012 was a budget is not hardware or software, as the same could entail both whooping US $ 9 billion trading loss but for security and fraud protection. financial as well as reputation loss, incurred by rogue trader Bruno Iksil as close to 14 major banks have been at JP Morgan Chase, and the quantum Basel Committee on Banking penalized by RBI in the last one year of the loss is over 4 times the loss in Supervision (BCBS) in Apr 2005, alone. the recent PNB Fraud case. introduced Compliance risk as an extension of Operational risk. During the last one year, RBI has Year 2008, infamous for the global imposed Penalties ranging from financial crisis which we all like to Compliance Risk is defined as the risk Rs.0.10 Lac to Rs.58.90 Crore, per forget, had the unique distinction of of legal or regulatory sanctions, instance, on 14 major banks covering witnessing two such large trading financial loss, or loss to reputation, a Public sector, Private sector, Foreign, losses by rogue traders, a US $ 9 bank may suffer as a result of its failure Small Finance and Payment bank, for billion trading loss by Howie Hubler to comply with laws, regulations, rules, non-compliance identified in areas 17 MSME Campaign Award Ceremony 2017-18

Winners along with spouses - Green channel branches 18 90th Year celebration of Thrissur Main Branch

such as KYC AML CFT, Cash transactions, Counterfeit notes, Frauds, Customer consent, IRAC, Loan sanctions, Sale from HTM portfolio, Para banking Licence, Delayed reporting, FEMA, etc.

Thus Compliance Risk, or Risk for that matter, is no longer restricted to Loan portfolio, as in old times.

In fact, each and every transaction permitted by / executed through us, has Risk associated with it, requiring us to be thorough and conversant with extant regulatory and statutory norms, as well as internal guidelines. Mr. V.P. Nandakumar, MD & CEO, Manappuram Finance, Purushothaman A. MD, KSFE, Mr. Raphael T.J. Knowledge Management Tools (KMT) SGM &CIO, Mr. Job P.M. DGM, RO Thrissur, Mr. John C. Lazer, AGM, Thrissur Main Br. are seen in photo accessible through Finacle Insight and its Email alert service, is a useful Family Meet - Irinjalakuda RO tool to keep ourselves updated with latest changes in regulatory guidelines and statutory norms; and will go a long way in building a strong Compliance culture in our bank.

Divya Davis Thottan Asst. Manager Br. Valasaravakkam

20 Family Meet - Kottayam RO

Family Meet - Muvattupuzhha RO

Family Meet - Pune RO

21 Management Information System (MIS) in Advance Portfolio of Bank

Management information system ™ Sub-Sector Code (MIS) is a process of using and ™ Agriculture Direct/Indirect managing information systems to Manu Shajee (Agri D/I) revitalize business process, improve Senior Manager ™ Banking Arrangement Code business decision making with Credit Department ™ Guarantee Cover Code information technologies and to ™ Takeover recover the data required by different authorities (Internal/External). ƒ SECTOR CODE Management Information System and directly affect the priority sector The Sector code is used for classifying (MIS) is a system that helps data reported to the regulators. As the a particular loan account as Priority management in making, carrying out decisions are made or the data are Sector or Non Priority Sector. and controlling decisions. reported on the basis of the data Classification of accounts to Priority spooled from the database, it becomes Sector is to be done with utmost care, The term is not new to the banking very essential that the MIS codes and no ineligible accounts should be sector. Banks have been using this pushed to the data base are correct. classified under priority sector. terminology to refer to the process of In the current context integrity of the generating various reports and data reported to authorities is of The Categories under priority sector analyses at the Corporate/Head paramount importance. are as follows: offices for their decision making for i. Agriculture own use as well as for conveyance to BENEFIT OF MIS ii. Micro, Small and Medium authorities in charge of regulation. • Time savings and productivity Enterprises MIS in the present context of high gains iii. Education availability of voluminous data on • Data can easily be iv. Renewable Energy electronic media at diverse locations accessed, analysed and v. Housing and on diverse platforms, has become interpreted without manipulation vi. Social Infrastructure more important to banks’ decision- and processing. vii. Others making process. The need for building • Decisions can be made more MIS at the corporate level has quickly and with confidence that RBI has fixed target for total priority increased considerably because of the the data are accurate. sector advances and within this over Regulatory requirements indicated by all targets, sub target for Agriculture the RBI and other regulators MIS CODES IN OUR BANK Credit, Credit to Micro Enterprises, Considering the above it becomes Small & Marginal Farmers (within The MIS of Bank, whose service highly essential that we should Agriculture Credit Target) etc. Bank has outlets are so well-spread becomes understand the importance of the to report on performance against a critical point as it caters to many accuracy of MIS Codes captured in our these targets to RBI on quarterly basis, segments of the society and offers a database. The following are the most and for any gap in achieving the target, diversified portfolio of services. Thus, vital codes which affects the accuracy penalties are imposed by RBI in the it becomes absolutely essential of our data reporting to Regulatory form of our precious funds locked up for a bank to capture every details of Authorities: in RIDF or similar arrangements with the characteristics, category, ™ Sector Code marginal returns. As such, the occupation, line of business etc of ™ Borrower Category Code importance of the data entered in the each customer, especially borrowers, ™ Occupation Code CBS cannot be overlooked. whether corporate or otherwise. ™ Commercial Real Estate (CRE) Account, individual or corporate have Code ƒ BORROWER CATEGORY CODE their own type of characteristics or The use of Borrower Category Code category, and these characteristics or In addition to the above the following (BCC) comes for the further Granular category are captured in to the codes are significant for in-house classification of accounts. For information system through MIS analysis and decision making: Example: a MSME is further classified CODES. These codes often decide the ™ Type of Advance as manufacturing or service unit with priority sector status of the advances ™ Nature of Advance the help of BCC or an Agriculture loan

22 to Small & Marginal Farmers or Allied treated as CRE Exposure, as the ƒ NATURE OF ADVANCE activities is done with the help of BCC. borrower may be renting out these Nature of Advance code captures its Selection of BCC should be in line housing units and the rental income category with respect to securities. with the selected sector code i.e. if would be the primary source of The Code in use are Fully Secured sector code is selected as Agri, BCC repayment. Advance, Partially Secured Advance selected should be in line with Agri and Unsecured advance. Loans with only, for which the cross validation is Examples of Loans Classified as CRE: 100% or more security coverage is brought in, in the Information Bank 1. Loans extended to builders classified as Fully Secured Advance, module. towards construction of a property loans with less than 100% security which is intended to be sold or coverage is classified as Partially ƒ OCCUPATION CODE given on lease. Secured Advance and loans without Bank needs to regularly monitor the 2. Exposures to real estate companies any security is classified as unsecured advance portfolio so that advance. concentration of advance in a The following Loans should not to be particular industrial sector is avoided Classified as CRE: ƒ SUB SECTOR CODE to reduce concentration risk. Further 1. Exposures to entrepreneurs for Sub Sector Codes are mainly used to various regulatory authorities also acquiring real estate for the monitor and report the exposure to call for Industry wise data. Occupation purpose of their carrying on specific sector such as capital market, Code is used to pull the data for these business activities, which would be MFI and NBFCs. The same code is also purposes. Occupation code should not serviced out of the cash flows used for asset classification of be selected on the basis of the generated by those business agriculture loans. occupation or the profession of the activities. individual, but it should be selected 2. Loans extended against the ƒ AGRICULTURE DIRECT/INDIRECT on the basis of the nature of activity security of future rent receivables (AGRI D/I) CODE for which the loan is sanctioned/ 3. Credit facilities provided to Agri D/I Codes are only applicable for extended. construction companies for the agriculture loans. This code contract work. captures data on different Agricultural For Example: In the case of a Cash Activities i.e. Irrigation, Poultry, Fishing Credit Facility extended to a limited ƒ TYPE OF ADVANCE etc. Similar to Sub Sector Codes, this company the occupation code should Type of Advance code is used to code is also used for asset be selected on the basis of the nature classify the account into a particular classification of agriculture loans. of activity of the company. In the case category of loans i.e. Cash Credit, OD, of a housing loan sanctioned to a Housing loan etc. This code is also ƒ BANKING ARRANGEMENT CODE farmer the occupation code selected used to tag the account with certain Banking Arrangement Code is use should be that applicable to Housing Govt. schemes such as PMAY, Stand record the information on the banking loan to public and not any code Up India, NORKA etc. arrangement of the borrower i.e. Sole related to agricultural activity. In case of a agriculture loan sanction to an Industry/Jewelers, occupation code RO Ernakulam at Munnar should be selected in relation to agriculture, as the funds are used for agriculture purpose.

ƒ COMMERCIAL REAL ESTATE (CRE) CODE CRE Code is inportant for monitoring & reporting the banks’ exposure to Commercial Real Estate sector. A loan is classified under CRE when the funds for repayment is directly generated from the immovable asset which was acquired by the borrowed fund. If the Housing loan is allowed for more than two units, the exposure for the third unit onwards may be Banking or Multiple Banking or Consortium.

ƒ GUARANTEE COVER CODE A few categories of advances are allowed with Guarantee Cover such as CGTMSE Cover, ECGC Cover, State/ Central Govt. Guaranteed Advances etc. Guarantee Cover Code is used for such classifications.

ƒ TAKEOVER In the case of accounts taken over from other banks, this information is captured in this field. If a loan is taken over from other bank/NBFCs it should be closely monitored for specific period of time. In case loan of a particular entity is taken over from other bank/NBFCs and a new facility is also allowed to that entity, the new “Go Green before Green Goes” facility allowed need not be treated Modernization and advancement in species etc. It has become extremely as “Taken Over”. The initial account life style has made our lives better, it important to create awareness can only need to be treated as taken is a fact. But the bitter fact is that, we regarding this all round the world. It over. have avoided foreseeing the is possible to overcome these consequences of these advancements, problems if the entire humanity MIS makes it possible to get the and now time has come when we have changes its approach towards nature, correct information to correct people to take steps for its well being and to natural resources and the value of in correct time. The Information will improve the present condition of our nature for its wellbeing. be CORRECT only if CORRECT mother nature. The entire planet information/data/codes are pushed to suffers from pollution, global warming Our planet suffers from numerous the database right from the initial deforestation, extinction of biological problems, which have been caused by processing of advance.

RO Tiruvalla at Mango meadows ,Kallara, Kaduthuruthy turn reduces direct utilization of natural resources and promots the concept of ‘go green’. In consultation with Tamilnadu Forest Department - Madurai Division, we have collected saplings and also distributed to all our beloved customers attended the function . The program was attended by large number of customers and our initiative was well accepted and appreciated by all. Extensive media coverage was also available for the function through which the message of “Go Green” and branding of our bank was aired to great heights. the result of excessive anthropogenic resources and go green inorder to ‘Let’s pledge together to Go Green’ activity. Going green is a life style save the life for future generations. In change targeted at being consciously simple words, people should ‘Go Green’ Thomas. N.I. aware of the surrounding environment to save Earth. AGM and how the environment is affected Madurai Region by our deeds. Widespread global Branch Anniversary Celebration with warming is one of the major problems Go Green Initiative that earth is facing - a situation which Branch Madurai Anna Nagar is currently blazing the planet. We celebrated its 7th Branch Anniversary should take all possible efforts now on 15th March 2018 at Branch in order to save earth for the premises with a noble initiative of “Go generation yet to come. Our unwise Green”. Along with Branch Anniversary and extensive activities cause harm to celebration, we thought of conveying the natural environment. People a message to the customers, a thought should change their life style rapidly process to the society and decided to and take measures to stop conduct a program to educate the deforestation, control pollution etc, customers explaining the importance which destroy the life on the planet. of preserving nature and selected the subject “Go Green”. The program was Cape Town, a city for ages, a city with designed and executed under the a global reputation for its landscapes, leadership of Mr. Sandeep Palliyath culture and diversity, has now turned (Senior Manager & Branch Head). to be a city that is fast running out of water and the situation seems to be The program was arranged in the worsening in coming days. Based on branch premises and the same was current projections, the city may be inaugurated by Sri. N.I. Thomas (AGM forced to turn off its taps by May and and Regional Head – Madurai). Rev. the days are not far off when the city Father Francis Pinto Rector & may be termed locally as “Day Zero - Correspondent Donbosco ITC Society days without water”. Three years of Madurai attended the function and drought, inadequate investment in imparted the importance of water infrastructure, non preservation preserving nature. Team Anna Nagar of natural resources etc. have played also explained about the their part in creating water crisis at technological products and services of Cape Town. our bank which provides the customer with comfortable banking, reducing We have to increase the natural the time and use of paper, which in 25 South Indian Bank launches National Electronic Toll Collection -FASTag We are Happy to inform that our Bank gate, The RFID reader at the Toll plaza has launched the National Electronic receives information about the vehicle Toll Collection(NETC) FASTag. Our each vehicle class is as below: and the Toll amount is deducted Bank is the First Kerala Based Bank automatically from the FASTag, thus to issue FASTag with certification Benefits of SIB NETC FASTag saving time and fuel.. from NPCI. f Avoid Long queue at the Toll Plaza f Forget carrying cash for Toll Presently, more than 346 Toll plazas NETC FASTag is a project from payments across National Highways accept National Highways Authority of India f Saves time and Fuel NETC FASTag and these Toll plazas (NHAI) and the Indian Highways f SMS alerts for each toll transaction have a specified lane called FASTag Management Company Ltd (IHMCL) in f Online portal for Tag holders lane reserved separately for users with association with National Payments f Easy recharge options (SIBerNet the FASTag. The system is Corporation of India (NPCI). Through and Payment Gateway) through interoperable and the same FASTag this system, any vehicle with a FASTag Online portal can be used across all toll plazas (RFID tag) can easily cruise through f Easy to track toll transactions under the National Electronic Toll the Toll gates without making any Collection program. cash payments. NETC FASTags are Documents required for NETC FASTAG Preloaded RFID Tags for making the f FasTag Application Form Duly SIB NETC FASTag: Toll Payments electronically. When Filled by the applicant. South Indian Bank NETC FASTags are the Vehicle passes through the Toll f Passport size photograph of the available for seven vehicle classes for vehicle owner. both SIB Customers and Non- f KYC documents as per the category customers. The Charges related to of the vehicle owner

Mr. M. P. Dinesh IPS, City Police Commissioner, Kochi launching South Indian Bank ‘National Electronic Toll Collection- FASTag’ in the pres- ence of Mr. Sanchay Sinha, Country Head-Re- tail Banking, SIB and Mr. Shelly Joseph, Joint General Manager & Regional Head, SIB Ernakulam.

26 f Valid ID proof vehicle or Chassis/VIN Number (for f 4 Photographs of the f Valid Address proof new vehicles where RC is not vehicle(Front, Back, left and Right f Registration Certificate (RC) of the available). side) f Pre-affixation and Post-affixation photographs of the Vehicle.

27 Know your Branch & Know your Bank Branch Name NEMMARA Br. Code 0056 Date of Opening 13.05.1964 No. of ATM 1 (Onsite) Specialty of the Location Nemmara is famous for Vela festival and Ratholsavam celebration. Nemmara is mainly agricultural area , most of the people are farmers. Tourist places like Parambikulam, Pothundy Dam, Nelliyampathy hill station are near by. Nearest Railway Station Palakkad Junction 31 Km Nearest Airport Coimbatore Airport 91 Km Nearest Bus Station Nemmara Private Bus station 1Km Location of ATM Nemmara (Onsite)

Branch Name NILAMBUR Br. Code 0057 Date of Opening 18.04.1956 No. of ATM One (Onsite) Specialty Of The Location Agricultural area. Main Crops are Rubber, Areca Nut, Tapioca etc. Teak Wood Business. Canolly’s Plot- (World’s Tallest Teak). World’s one and only Museum for Teak. Adyanpara Water Falls. Nilambur Pattu, Nilambur Kovilakam is a Cultural Heritage Nearest Railway Station Nilambur Road 4.5 km Nearest Airport Calicut International Airport, Karipur 72.5 km Nearest Bus Station Nilambur 160 mtr Location Of ATM Peevees Arcade, Nilambur

Branch Name NORTH PARUR Br. Code 0058 Date of Opening 15.11.1961 No. of ATM Onsite : 1 Offsite : 2 Specialty of the Location Famous Tourist Spot : Cherai Beach Special Food : Sea Food Nearest Railway Station Alwaye 18 km Nearest Airport Cochin International Airport Ltd 20 km Nearest Bus Station Parur Private Bus Stand 1 km Parur Municipal Bus Stand 1 km Location of ATM Onsite : North Parur Offsite : 1. Manjaly 2. Chittattukara Branch Name Ollukkara Br. Code 0059 Date of Opening 13.05.1964 No. of ATM 1 Specialty of the Location Situated at Mannuthy in NH 47, 6 km away from Thrissur City. Head quarters of Kerala Agricultural University, Veterinary College, Power Grid Stations, BSF Battalion and the famous tourist attraction Peechi dam are near by. Nearest Railway Station (Km) Thrissur, 6 km Nearest Airport (Km) Kochi 50 km Nearest Bus Station (Km) Thrissur, 6 km Location of ATM Adjacent to the branch Branch Name OLLUR Br. Code 0060 Date of Opening 01.08.1963 No. of ATM Onsite ATM-1Off-site- 2 Specialty of the Location Located on NH-47 opposite to Holy Family hospital. Ollur is known for packing case business, Gold covering and tile and brick work. Industrial estate is located nearby. Vaidyaratnam Ayurveda College and St. Euprasia Pilgrim centre are 500 mts away from the branch. Nearest Railway Station (Km) Ollur 1km Nearest Airport (Km) Cochin International Airport Ltd, 50km Nearest Bus Station (Km) Ollur 200 mtr Location of ATM 1. On site ATM2. Off-site ATM near St.Euphrasia Pilgrim centre3. Off-site ATM at Thalore 28 Know your Branch & Know your Bank

Branch Name OTTAPALAM Br. Code 0061 Date of Opening 30.03.1953 No. of ATM Onsite : 1 Offsite : 1 Specialty of the Location Ottapalam is now emerging as the new film city of Malayalam Film Industry. Famous shooting location Varikkasseri Mana & Famous Temple of Chinakathoor is situated here. The Branch is opposite to Lakshmi Theatre on the Pattambi-Palakkad Highway. Nearest Railway Station Ottapalam Railway Station : 1.1 Km Nearest Airport Cochin International Airport : 97 Km; Coimbatore : 101 Km Nearest Bus Station Ottapalam Private Bus Station : 0.90 Km Location of ATM OnsiteATM . Offsite - Nava Complex, East Ottapalam

Branch Name PALAI Br. Code 0062 Date of Opening 16.12.1963 No. of ATM 1 Specialty of the Location Pala is famous in Rubber latex trading, Famous pilgrimage centre-St.Alphonsa’s Tomb, Bharananganam Nearest Railway Station) Ettumanoor 17km Nearest Airport Cochin International Airport Limited 90 km Nearest Bus Station Pala 100mtr Location of ATM Onsite

Branch Name PALAKKAD MAIN Br. Code 0063 Date of Opening 31.03.1931 No. of ATMs 1 CRM ONSITE AND 1 OFFSITE ATM Specialty of the Location Kanjikode Wise Park/Kinfra, Kanjikode Indutrial Area. Palakkad Fort, Malampuzha Dam are nearby. Ramassery Idli, Kalpathy Theru, Puthur Vela, Vadakkanthara Vela, Nenmmara Vallangi Vela, Manappullikkavu Vela, Chinakkathoor Pooram are famous Nearest Railway Station Palakkad Town 600 mtr, Palakkad Junction- 5 km Nearest Airport Coimbatore Airport- 50 km Nearest Bus Station Muncipal Bus Stand- 700 mtr, Town Bus Stand- 2 km, Stadium Bus Stand- 2 km- KSRTC Bus Stand-4 km Location of ATM CRM- Joby’s Mall, G B Road ATM -Fort Maidan

Branch Name PALLASSANA Br. Code 0064 Date of Opening 10.03.1971 No. of ATM 1-Onsite Specialty of the Location Pallassana is a village situated 25km south of Palakkad.It is close to Kollengode and Koduvayur and beside the river Gayatri, one of the tributaries of Bharatapuzha. It is primarily notable for being the location of the Meenkulathi temple Nearest Railway Station Palakkad Railway Station – 25 km Nearest Airport Coimbatore Airport – 84 km Nearest Bus Station Koduvayur – 10 km Location of ATM Pallassana

Branch Name PARIYARAM Br. Code 0065 Date of Opening 20.01.1964 No. of ATM 1 Onsite, 1 Offsite Specialty of the Location On the way to Athirappilly Water Falls Nearest Railway Station Chalakudy Railway Station - 7 km Nearest Airport Nedumdassery Airport- 30 km Nearest Bus Station Chalakudy Private Bus Stand- 5 km, KSRTC Bus Stand- 5 km Location of ATM Onsite ATM- Attached to branch, Offsite ATM- Choka

29 Know your Branch & Know your Bank

Branch Name PATTANCHERY Br. Code 0066 Date of Opening 10.03.1971 No. of ATM 01 Specialty of the Location Rural Area. Agriculture is the main livelyhood Nearest Railway Station Pudunagaram 10 km Nearest Airport Coimbatore 50 km Nearest Bus Station KSRTC Chittur 6 km Location of ATM Offsite ATM(Pattanchery Jn)

Branch Name PAZHAYANNUR Br. Code 0067 Date of Opening 19.04.1964 No. of ATM 1 Specialty of the Location Small residential town having majority of its population depending on agriculture, 25.9 km away from Wadakkanchery. The famous Pazhayannur Bhagavathy Temple is nearby. Thiruvilwamala Sree Vilwadrinatha Temple is 7.9km away Nearest Railway Station Ottapalam, 18.2km Nearest Airport Nedumbassery,84.5km Nearest Bus Station Pazhayannur Bus Stand,1km Location of ATM Onsite ATM situated in the ground floor of Branch building

Branch Name PERINGOTTUKARA Br. Code 0068 Date of Opening 11.04.1964 No of ATM 2 Peringottukara is a village in the western coastal side of India, located in the western side of the Thrissur District. Peringottukara was visited by Sree Narayana Guru who founded a temple there. It is a Shiva temple namely Sree Somashekhara Temple. Nearest Railway Station Thrissur 18km Nearest Airport Cochin International Airport 45km Nearest Bus Station Triprayar 1km Location of ATM 1. Peringottukara (Moonkodijuncton) 2.Kizhaken Nada

Branch Name PERUVEMBA Br. Code 0069 Date of Opening 10.03.1971 No. of ATM 1 (On-site) Specialty of the Location Hand loom Weaving, Manufacturing Tabla, Mridangam, Udukku, etc. Tourist spot – O V Vijayan’s Famous monument ‘Thasarak’, Oottukulangara Bhagavathy Temple nearby Nearest Railway Station Palakkad Jn. 13km Nearest Airport Coimbatore International Airport 54km Nearest Bus Station Palakkad KSRTC Bus Stand 9km Location of ATM Peruvemba(Chungam) Branch Name POLLACHI Br. Code 0070 Date of Opening 11.12.1942 No. of ATM Onsite -1 Offisite2 (Total-3) Specialty of the Location Cocunut, jaggery, vegetables and cattle contribute to the agricultural output. Vanila is also cultivated in certain area.Coir producing units are also there. Pollachi is also popular for movie shooting location. Nearest Railway Station 2.7 km Nearest Airport 56 Km Nearest Bus Station 500 metre Location of ATM 1. Attached to Branch 2. New Scheme Road, Pollachi (400 metre) 2. Kondampatti, Opp to LMS School (2.5 km from branch)

30 Know your Branch & Know your Bank Branch Name PONNANI Br. Code 0071 Date of Opening 11.05.1953 No. of ATM 1 Specialty of the Location Known as the "Little Mecca of Malabar" is a prominent center of Islamic learning. Students from as far as Sumatra, Java and Sri Lanka traveled to Ponnani for their spiritual education described as "the Land of 23½ Mosques". Has around 50 mosques around. Large number of migratory birds flock during February & March. Nearest Railway Station Kuttipuram, 14km Nearest Airport Calicut International Airport,53km Nearest Bus Station Chanthapadi Bus Stand Location of ATM Onsite ATM Kuttikad Jn., Chanthapadi Branch Name PUDUKAD Br. Code 0072 Date of Opening 18.01.1964 No. of ATM 2 onsite ATMs Specialty of the Location Branch has got 2 entrances, one facing NH 47 and the other facing Bazar road. Holds the privilege of highway branch. Branch is approx 2km from Paliakkara Toll plaza, Thrissur. Nearest Railway Station Pudukad , 1 km Nearest Airport Cochin International airport, 38 km Nearest Bus Station Pudukad Bus Stand, 1 km Location of ATM Branch has got 2 entrances, one facing NH 47 and other facing Bazar road and each entrance adjoined by ATM’s. Branch Name PULINCUNNOO Br. Code 0073 Date of Opening 16.06.1961 No. of ATM 1 Specialty of the Location Pulincunnoo is an island village in the Kuttanadu, Alappuzha dist. The Pampa river in Pulincunnoo is one of the most favored routes of the houseboats. Pulincunnoo is notable for the Rajiv Gandhi Trophy Snake Boat held during the month of October. Nearest Railway Station Changanacherry Railway Station – 16 km Nearest Airport Cochin International Airport – 102 km Nearest Bus Station Changanacherry Bus Station – 16 km Location of ATM Adjacent to Branch

Branch Name KOLLAM Br. Code 0074 Date of Opening 10.08.1965 No. of ATM Onsite – 1 Offsite - 2 Specialty of the Location The main business is Marine & Cashew. The main attractions are its backwaters, Ashtamudi Lake, Houseboats, Thangassery Light House. Thenmala Eco Tourism Nearest Railway Station Quilon Juction 1km Nearest Airport Trivandrum International Airpot 66 km Nearest Bus Station Kollam K S R T C Bus Stand 1 km Location of ATM Onsite– Bishop Jerome Nagar Offsite-Benziger Hospital & Thalamadom

Branch Name SALEM MAIN Br. Code 0075 Date of Opening 07.09.1945 No. of ATM 2 Offsite Specialty of the Location Salem is among the emerging city. It is famous for Steel plants, Weaving of kerala sarees and dhothies. Moreover agriculture is also a major activity . Salem mangoes are famous all over India. Nearest Railway Station Salem Junction- 5 km Nearest Airport Salem Airport- 15 km Nearest Bus Station Salem New Bus Stand- 5 km Location of ATM 1-Four Roads 2- Annadanapatti

31 CAIIB SIBians

Adhil Ahamed Sagir Adithya Raj Anjaly Alackappilly Aparna C.M. Ashish Kurian Dhaval Mogha Dheeraj K.R. Eljo Johns Manager, Integrated Assistant Manager Assistant Manager Clerk Assistant Manager Asst Manager Manager (CA) Clerk, Premises & Risk Mgmt. Dept. HO Compliance Dept. Bangalore RO Kozhikode RO Mumbai Treasury Rajkot CFM Dept Maintenance Dept

Jessil J Mekkunnel Jomon Thomas Kavita Premkumar Krishnan K..R. K. Shruti Bharatesh Leemol Joy Merin Lal Akshay B. Nair Clerk Asst. Manager, Clerk Clerk Clerk Prob. Officer (CMA) Clerk Assistant Manager Thodupuzha Town Transaction Bank’g Dept. Wakad Pattukottai Pune-Hadapsar IRMD, HO UCC Ext. Counter, Aluva Insp. & Vigil. Dept

Nidhi Bathwal Polin Mani Praveen P Radhalakshmy V.B Rajan Varghese Rashmi Raju Saran Krishna R. Sujith Sukumar Assistant Manager Clerk Manager (CA) Clerk Manager Manager Manager (CA) Manager Ahmedabad RO Transaction Bank’g Dept. IRMD, HO CFM Dept. Palakkad-Melamuri Credit Dept Credit Dept Compliance Dept. JAIIB SIBians

Suryapal Singh R. Swathy N. Veena Ramakrishnan Yusuf Ahmed Aditya Vinod Aiswarya M. Amey Alias Anju V.L. Clerk Clerk Clerk Manager Assistant Manager Clerk Manager Clerk Ujjain Kaipuzha Aranattukara Perambalur Premises & Maint. Dept. Credit Dept. Retail Banking Dept. Transaction Bank’g Dept.

Ansu Mathew Arun Mohan M. Augustine P.j. Avinash M Benisha Benny Brawin Joyson P. Dijin James Gokul S. Clerk Assistant Manager Senior Manager Probationary Officer Clerk Assistant Manager Assistant Manager Asst manager Credit Dept Transaction Bank’g Dept. Credit Dept IRMD Transaction Bank’g Dept. Transaction Bank’g Dept. Personnel Dept. Br. Rajkot

32 JAIIB SIBians

Joji Thomas Krishnamoorthy V.R. Lohesh Babu R. Mariya Varghese Nikitha Jayakumar Nilofer Begum R Nimmy Jose Clerk Assistant Manager Prob. Officer Clerk Prob. Officer Clerk Clerk Transaction Bank’g Dept. Personnel Dept . Prem. & Maint.Dept Prem. & Maint.Dept Transaction Bank’g Dept. Br Saravanampatty Legal Dept

Nirmal Vinoth J PALLAVI AJAY Roshni Roy K Sanjay Joseph Toms Jismon George Tony Philip Vivek Devadasan Assistant Manager Prob. Officer Clerk Asst. Manager Prob. Officer Prob. Legal Officer Manager (CA) Transaction Bank’g Dept. Transaction Bank’g Dept. Transaction Bank’g Dept. Mumbai Treasury Personnel Dept . Legal Dept Insp. & Vigil. Dept Wedding Bells

Sidharth Bharath (Asst. Manager, RBD) & Devika Mohan Sajeena M, Assistant Manager, CFM Dept & Kiran Das

Rony Jose,Manager, Ernakulam NRI br. & Ranjini R, Clerk, RBCPC & Vishnu Vijayan Rekha Clerk, Br. Silaiman & Minu Maria Mohan Radhakrishnan P. Siblink wishes a happy and prosperous wedded life

33 CLICKZ !!!

34 Udaipur, is a city where even the air is tinted with royalty. With a history so royal, Udaipur’s beauty is inherently magnificent. Being just 250 KM from Ahmedabad, my home town, I have conducted several solo bike trips to this city. At Udaipur, also known as the City of Lakes, the sunset own a unique trait, the sun can be perceived meeting the waters of several lakes across Udaipur. Here I present various places in Udaipur, where you can grasp the artistry of Udaipur’s dusk.

Vinod K.K. Manager Branch: Gota - Ahmedabad

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