GUIDE to GROCERY & PHARMACY DELIVERY SERVICES Aldi, Costco
HOME CARE ASSISTANCE OF GREATER CHICAGO GUIDE TO GROCERY & PHARMACY DELIVERY SERVICES FOR CHICAGO METRO AREA (as of 3/25/2020)
Aldi, Costco, D&D Finer Foods, Fresh Market, Fresh Thyme, Garden Fresh, Grand Foods, Heinen’s, Jewel-Osco, Mariano’s, Meijer, Patel Bros., Pete’s Fresh Market, Sam’s Club, Sunset Foods, Target, Trader Joe’s, Valli Produce, Walmart, Whole Foods Market, Woodman’s.
The last page of this list has Pharmacy information and Other Services. ------
Stores are publicizing and updating their COVID-19 procedures frequently on their websites, Facebook, and other social media platforms. Some actions they are taking:
▪ Following CDC recommendations, including enhanced cleaning and disinfection protocols and reinforcement of good hygiene practices ▪ Sanitizing surfaces such as shopping cart handles, merchandise shelves, front-end registers and belts ▪ Placing disinfectant wipes at the door for hands and wiping down shopping carts ▪ Discontinuing self-serve and free sampling of food and beverage ▪ Communicating to the public via websites & social media, e.g. Facebook ▪ Adjusting store hours, or temporarily closing stores, for restocking or cleaning ▪ Adding special early morning hours for seniors and others at risk to shop first ▪ Placing purchase limits on certain needed and wanted items to help ensure access ▪ Closing self-serve food bars and custom deli counters but offering pre-packaged selections of prepared foods ▪ Implementing curbside pickup where there was none before, for convenience ▪ Decreasing delivery or curbside pickup if there are stocking issues ▪ Placing signage on doors indicating if a store is closed or has shortened hours ▪ Some are limiting the number of shoppers in a store at any one time ▪ Closing café seating areas in stores that have them ▪ Asking shoppers to practice social distancing in stores, and not shop if sick ▪ Allowing store employees to wear gloves and masks, if they wish, which are not signs that they are symptomatic for COVID-19. ▪ Using a delivery partner, either Instacart or Shipt, who may be experiencing unprecedented demand and asking for patience with its shoppers and delivery personnel. They require separate registration at https://www.instacart.com/ or 1-888- 2-Instacart (1-888-246-7822) and https://www.shipt.com/ 430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
GROCERIES
Aldi https://www.aldi.us/ Store locations: 126. Some temporarily closed or limited hours. Special shopping hours for seniors: 8:30-9:30 a.m. Adjusted Hours: 9 a.m. – 7 p.m. daily Smart Phone App Available: Yes Online Ordering: Via App or website https://shop.aldi.us/store/aldi/storefront Curbside pickup: At limited number of stores. Check availability. Delivery: Yes. Orders fulfilled by Instacart. Check current availability. Delivery Fee: unknown Sign-up for e-newsletter: n/a Facebook page: ALDI USA Questions: “Contact Us” page on website
Costco https://www.costco.com/ Store locations: 18 Special shopping hours for seniors: Tuesdays and Thursdays 8 -9 a.m. Adjusted Hours: No. Regular hours still available Smart Phone App Available: Yes Online Ordering: Members only, via App or website https://sameday.costco.com/ Curbside pickup: tbd Delivery: Yes, members only. Grocery orders fulfilled by Instacart. Online prices for groceries are higher than in-store and include service and delivery. Same day service -for groceries, including fresh and household supplies - minimum order is $35, certain items might not be currently available, and customer must be home for the delivery. Two day service-for non-perishables and household supplies – minimum order is $75. Check Instacart’s current availablity Delivery Fee: Included in pricing Sign-up for e-newsletter: Available for members Facebook page: Costco [individual location] Questions: https://customerservice.costco.com/
430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
D&D Finer Foods https://ddfinerfoods.com/ Store locations: 1 (Evanston) Special shopping hours for seniors: No Adjusted Hours: Regular hours still in place Smart Phone App Available: No Online Ordering: Fill out form at https://ddfinerfoods.com or email name, phone number, address, delivery instructions, and grocery list with quantities to [email protected] Curbside pickup: tbd Delivery: From 9 a.m. – 7 p.m. $30 minimum order https://ddfinerfoods.com Delivery Fee: tbd Facebook page: D&D Finer Foods Questions: (847) 475-4434
The Fresh Market https://www.thefreshmarket.com/ Store locations: 4 (Wilmette, Lake Forest, Crystal Lake, Geneva) Special shopping hours for seniors: 8 - 9 a.m. Mon. through Fri. for seniors, others at risk. Adjusted Hours: 8 a.m. to 9 p.m. 7 days a week Smart Phone App Available: Yes Online Ordering: Via App or website https://shop.thefreshmarket.com/ Curbside pickup: In select locations. Fee $3.99. Pickup time may be several days from placing order. https://shop.thefreshmarket.com/ Delivery: Yes. Orders fulfilled by Instacart. Delays possible due to high demand. Delivery Fee: tbd Sign-up for e-newsletter: Yes. Sign up on website. Or, click “News” tab on the bottom, and then the COVID-19 link for up-to-date info. Facebook page: The Fresh Market [individual location] Questions: Email [email protected] or contact local store manager.
Fresh Thyme Farmer’s Market https://www.freshthyme.com/ Store locations: 7 (Downers Grove, Mt. Prospect, Naperville, River Forest, Chicago, Geneva, Crystal Lake) Special shopping hours for seniors: No Adjusted Hours: No. Regular hours 7 a.m. – 10 p.m. each day
430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
Smart Phone App Available: Yes Online Ordering: Via App or website Curbside pickup: No Delivery: Yes, to certain areas, fulfilled by Instacart. https://shop.freshthyme.com/ Delivery Fee: Between $5.99 and $7.99 Sign-up for e-newsletter: Join MyThyme Fresh Rewards on the App or at https://www.freshthyme.com/app/ Facebook page: Fresh Thyme Farmers Markets [choose individual location] Questions: https://www.freshthyme.com/contact-us/
Garden Fresh Market http://www.gardenfreshmarket.com/ Store locations: 5 Special shopping hours for seniors: No Adjusted Hours: No. Still using regular hours. Smart Phone App Available: No Online Ordering: None Curbside Pickup: No Delivery: No Sign-up for e-newsletter: Click Weekly Flyer tab on home page of website Facebook page: Garden Fresh Market Questions: Call (847) 520-1200
Grand Food Center https://grandfoodcenter.com/ Store locations: 2 (Winnetka, Glencoe) Special shopping hours for seniors: No Adjusted Hours: 7 a.m. – 7 p.m. daily. Smart Phone App Available: Yes Online Ordering: Via App or website Curbside pickup: Temporarily suspended Delivery: Temporarily suspended Sign-up for e-newsletter: At bottom of website page Facebook page: The Grand Food Center Questions: Winnetka store: (847) 446-6707 Glencoe store: (847) 835-2842 or use email form on https://grandfoodcenter.com/contact-us/
430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
Heinen’s https://www.heinens.com/ Store locations: 4 (Bannockburn, Barrington, Glenview, Lake Bluff) Special shopping hours for seniors: 8 - 9 a.m. Adjusted Hours: 8 a.m. – 7 p.m. Mon-Sat. / Sundays 8 a.m. – 6 p.m. Smart Phone App Available: No Online Ordering: Via App or website https://heinens.instacart.com/ Curbside Pickup: No. Delivery: Yes. Orders fulfilled by Instacart. Delivery Fee: $3.99 and up Sign-up for e-newsletter: n/a Facebook page: Heinens Questions: 1(855) 475-2300, or online chat box on website, or email using form at https://www.heinens.com/Home/Contact-Us/Customer-Relations
Jewel-Osco https://www.jewelosco.com Store locations: 183 Special shopping hours for seniors: Tuesdays and Thursdays, 7-9 a.m. for seniors and vulnerable shoppers. Adjusted Hours: By location Smart Phone App Available: Yes Online Ordering: Via App or website. $30 minimum. There may be delays. Curbsite pickup: Yes, at select locations Delivery: Yes. Click “Shop” at top of website page https://www.jewelosco.com Delivery Fee: tbd Sign-up for e-newsletter: tbd Facebook page: Jewel-Osco Questions: https://www.jewelosco.com/contactus/contact-us-form/groceryDelivery/ https://www.jewelosco.com/faq/online-shopping.html
Mariano’s https://www.marianos.com/ Store locations: 44 Special shopping hours for seniors: 6 - 8 a.m. daily for elderly and with underlying health concerns. Adjusted Hours: 8 a.m. to 10 p.m. Smart Phone App Available: Yes 430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
Online Ordering: Via App or website https://delivery.marianos.com/ Delivery details: https://www.marianos.com/topic/clicklist-2 Curbside pickup: Yes. Orders must be placed a minimum of 4 hours in advance. Delivery: Yes. Orders fulfilled by Instacart. Order via App or online at https://delivery.marianos.com/ Must be home to receive order. Currently there may be delays. Delivery Fee: $5.95 delivery and $6 service charge. Sign-up for e-newsletter: Register Mariano’s frequent buyer card online Facebook page: Mariano’s Questions: https://www.marianos.com/hc/help/contact-us/customer-comments
Meijer https://www.meijer.com/ Store locations: 17 Special shopping hours for seniors: Tuesdays and Thursdays 7-8 a.m. for seniors and customers with chronic health conditions Adjusted Hours: 8 a.m.-10 p.m. And suspended full service at meat, seafood and bulk salad stations to prepare/package items for self-serve refrigerated cases. Smart Phone App Available: Yes Online Ordering: Via App or website Curbside pickup: Sign in to website, select store to shop, and choose time. $4.95 fee. They are working to add more pick-up times. https://help.meijer.com/s/topic/0TO1U000000LlxjWAC/pickup Delivery: Sign in to Meijer.com and select delivery with address and time. Must be home to receive order. They are working to add more delivery times. https://help.meijer.com/s/topic/0TO1U000000Lly3WAC/meijer-home-delivery Delivery Fee: $9.95 Sign-up for e-newsletter: tbd Facebook page: Meijer Questions: https://help.meijer.com/s/contact or 1-877-E-MEIJER (877-363-4537)
Patel Brothers https://www.patelbros.com/ Store locations: 5 (Chicago, Hanover Park, Niles, Naperville, Schaumburg) Special shopping hours for seniors: 10 a.m.-Noon Adjusted Hours: Noon - 7 p.m. Smart Phone App Available store: No Online Ordering: Not from the store. A third party fulfills orders. 430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
Curbside pickup: Unknown Delivery: Not from the store. A third party fulfills orders. Delivery Fee: Unknown Sign-up for e-newsletter: https://www.patelbros.com/ Facebook page: Patel Brothers [choose individual location] Questions: [email protected]
Pete’s Fresh Market https://www.petesfresh.com/ Store locations: 16 Special shopping hours for seniors: 7- 8 a.m. Monday - Friday Adjusted Hours: 8 a.m. – 9 p.m. (except Calumet City: 7 a.m. -10 p.m.) Smart Phone App Available: No Online Ordering: Via website https://www.instacart.com/petes-fresh-market Curbside pickup: tbd Delivery: Yes. Orders fulfilled by Instacart https://www.instacart.com/ Delivery Fee: tbd Sign-up for e-newsletter: https://www.petesfresh.com/user/register Facebook page: Pete’s Fresh Market Questions: https://www.petesfresh.com/contact/customer-feedback
Sam’s Club https://www.samsclub.com/ Store locations: 14 Special shopping hours for seniors: No Adjusted Hours: 9 a.m.-8 p.m. daily. Sunday hours remain 10 a.m.-6 p.m. Smart Phone App Available: Yes Online Ordering: Via App or website Curbside pickup: Yes Delivery: Orders fulfilled by Instacart https://www.samsclub.com/instacart Delivery Fee: Depends on size of order Sign-up for e-newsletter: At bottom of website home page Facebook page: Sam’s Club To ask questions: 1(888) 746-7726 https://help.samsclub.com/?xid=hdr_help-center
430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
Sunset Foods Website: https://www.sunsetfoods.com/ Store locations: 5 (Northbrook, Highland Park, Lake Forest, Libertyville, Long Grove) Special shopping hours for seniors: 7-8 a.m. for seniors and immune-compromised Adjusted Hours: No. Regular hours 7 a.m. – 8 p.m. Smart Phone App Available: Yes Online Ordering: Via App or website https://www.instacart.com/sunset-foods Curbside pickup: Yes via Sunset e-grocer, online or via App. Delivery: $25 minimum order. Orders fulfilled by Instacart. Same day delivery might not be available. Check with each store separately. Delivery Fee: tbd Sign-up for e-newsletter: https://www.sunsetfoods.com/ and scroll down to “Sunset eNewsletter” and click Facebook page: Sunset Foods [can choose individual location] Questions: Go to https://www.sunsetfoods.com/contact to email them or find individual store phone numbers
Target https://www.target.com/ Store locations: 50+ Special shopping hours for seniors: First hour of every Wednesday reserved for older and vulnerable shoppers. Adjusted Hours: Stores will close at 9 p.m. Smart Phone App Available: Yes Online Ordering: Via App or click “Same Day Delivery” at top of home page website. There may be delays. Curbside pickup: Yes Delivery: Yes Delivery Fee: tbd Sign-up for e-newsletter: None Facebook page: Target Questions: https://contactus.target.com/
430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
Trader Joe's https://www.traderjoes.com/ Store locations: 22 Special shopping hours for seniors: No Adjusted Hours: 9 a.m. – 7 p.m. Smart Phone App Available: No Online Ordering: No Curbside pickup: No Delivery: No Sign-up for e-newsletter: Scroll down to bottom of website home page Facebook page: Trader Joe’s Questions: https://www.traderjoes.com/contact-us
Valli Produce http://www.valliproduce.com/ Store locations: 6 Special shopping hours for seniors: Tuesdays, Thursdays 6-8 a.m. starting March 31 Adjusted Hours: No. Each store is keeping its own regular hours. Smart Phone App Available: Yes Online Ordering: Temporarily unavailable. (Usually is via App or website) Curbside pickup: Suspended for now. Usually exists for Evanston & Hoffman Estates stores Delivery: No Sign-up for e-newsletter: http://www.valliproduce.com/weekly-subscription/ Facebook page: Valli Produce Questions: Send email from http://www.valliproduce.com/service/contact/
Walmart https://www.walmart.com/ Store locations: 19+ Special shopping hours for seniors: Tuesdays, one hour before store opens Adjusted Hours: 7 a.m. – 8:30 p.m. Smart Phone App Available: Yes Online Ordering: Via App or webpage Curbside pickup: Yes Delivery: See store website for regular delivery and “Unlimited Delivery” (subscription fee) Delivery Fee: tbd Sign-up for e-newsletter:tbd Facebook page: Walmart Questions: https://help.walmart.com/ 430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
Whole Foods Market https://www.wholefoodsmarket.com/ Store locations: 25 Special shopping hours for seniors: 7:30 – 8 a.m. for people over age 60 or with disabilities. Adjusted Hours: Varies by store Smart Phone App Available: Yes Online Ordering: Via Amazon Prime App or website. Amazon shops at Whole Foods nearest the customer’s home At-store pickup: Confirm availability Delivery: Yes through Amazon Prime. Confirm availability with local store Delivery Fee: Free Sign-up for e-newsletter: Click “Sign Up” on Facebook page Facebook page: Whole Foods Market Questions: Contact your local store. https://www.wholefoodsmarket.com/stores
Woodman’s https://www.woodmans-food.com/ Store locations: 5. Buffalo Grove, Carpentersville, Lakemoor, N. Aurora, Rockford Special shopping hours for seniors: No Adjusted Hours: 7 a.m.-10 p.m. No admittance after 9:30 p.m. Smart Phone App Available: Yes Online Ordering: Suspended for now. Usually via App or https://shopwoodmans.com/ At-store pickup: Suspended for now. Delivery: Suspended for now. Delivery Fee: Usually $9.95 Sign-up for e-newsletter: Click on bottom right of website home page Facebook page: Woodman’s [individual location] Questions: “Contact Us” page on website
IN ADDITION: The Illinois Retail Merchants Association has created a list of all the special shopping hours available for seniors and other vulnerable populations. Visit Irma.org to see a list that is frequently updated. Specific page: https://irma.org/covid-19-senior-shopping/?fbclid=IwAR1EoWaIfglQ9o_Ea8bxx37BDgVV0Us- WgBR7XtDo--woxvHfn41vlhrX64
430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
PHARMACIES
CVS https://www.cvs.com/ Store locations: Multiple Special shopping hours for seniors: No Adjusted Hours: No. Some stores open 24 hours Smart Phone App Available: Yes Online Ordering: By App or online at https://delivery.cvs.com/ At-store pickup: Some locations have drive-thru; some 24 hrs. Regular Product Delivery: Orders fulfilled by Instacart https://delivery.cvs.com/ Rx Prescription Delivery: Online or by phone. Same days orders fulfilled by Shipt, or 1-2 days https://www.cvs.com/content/delivery Delivery Fee: Currently free Sign-up for e-newsletter: At bottom of website page Facebook page: CVS Pharmacy Questions: 1-800-SHOP-CVS (1-800-746-7287)
Walgreens https://www.walgreens.com/ Store locations: Multiple Special shopping hours for seniors: 8-9 a.m. every Tuesday Adjusted Hours: 9 a.m.-9 p.m. 24 hr stores are drive-thru only 9 p.m.-9 a.m. Smart Phone App Available: Yes Online Ordering: By App or online in Pharmacy link At-store pickup: Some locations have 24 hr. drive-thru shopping Rx Prescription Delivery: Sign up online for Next Day Express or standard shipping. Fee: tbd Sign-up for e-newsletter: At bottom of Contact Us web page Facebook page: Walgreens Questions: Store inquiries: 1-800-WALGREENS (1-800-925-4733). Online inquiries: 1(877) 250-5823 or click “Live Chat”
430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
Kedvon Pharmacy https://www.kedvonpharmacy.com Employees speak Russian Store locations: 3 (Chicago, Buffalo Grove, Wheeling) Special shopping hours for seniors: No Adjusted Hours: Different hours each store: https://www.kedvonpharmacy.com/contact Smart Phone App Available: Yes Online Ordering: By App or call the store or email [email protected] Delivery: Rx prescriptions Delivery Fee: Free Sign-up for e-newsletter: n/a Facebook page: Kedvon Pharmacy [location] (but is not up to date) Questions: Phone numbers each store: https://www.kedvonpharmacy.com/contact
Simply Pure Complete Pharmacy Care https://www.simplypurerx.com/ Store locations: Evanston Special shopping hours for seniors: No Adjusted Hours: Regular hrs. Mon-Sat. Closed Sunday Smart Phone App Available: Yes Online Ordering: Call (847) 227-8020 or online at www.simplypurerx.com At-store pickup: At counter Delivery: Same day or 1 day Delivery Fee: Free in Evanston Sign-up for e-newsletter: On website https://www.simplypurerx.com/ Facebook page: Simply Pure Rx (but not up to date) Questions: (847) 227-8020
DeliverCareRx National mail order and home delivery hospice pharmacy https://www.delivercarerx.com Business location: Mt. Prospect Smart Phone App Available: No Online Ordering: Call (855) 965-1600 or online Delivery: 24/7 same day delivery to their homes through priority mail or courier Delivery Fee: tbd Sign-up for e-newsletter: n/a Facebook page: DeliverCareRx Pharmacy Questions: Call (855) 965-1600 or email: [email protected] 430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886
ADDITIONAL SERVICES
My Block My Hood My City https://www.formyblock.org/ Ensuring seniors have access to hand sanitizer, health supplements, toiletries, and food. To request a package, log on to their website and fill out the online form: https://www.formyblock.org/viralresponse Facebook page: My Block My Hood My City Questions: Click “Contact Us” on website
TaskRabbit A paid errand running service https://www.taskrabbit.com/ Smart Phone App Available: Yes Delivery: Click “Services” at top of website and look for “Contactless Delivery” Delivery Fee: Unknown Chicago area site: https://www.taskrabbit.com/locations/chicago Sign-up for e-newsletter: Click on bottom right of website home page Facebook page: TaskRabbit Questions: Click “Help” at bottom of website
430 Green Bay Rd 56 W Maple St 1600 16th St, Suite 12 Kenilworth, IL 60043 Chicago, IL 60610 Oak Brook, IL 60523 847 853 7777 312 380 6716 630 243 5886