ANNUAL REPORT 2017
CREATE THE FUTURE TBI Annual Report 2017
This integrated Annual Report provides a cohesive insight into TBI’s financial and non-financial performance for the year 2017. It has been prepared in accordance with the guidelines of the Integrated Reporting Framework and the GRI Standards.
The GRI content index and supplementary information is available on our website at http://jaarverslag.tbi.nl with references to where the information can be found in this report.
The main target groups of this Annual Report are our shareholder, clients, employees, partners, suppliers and NGOs.
We welcome your comments, suggestions and questions by email at [email protected].
This is an English translation of the original integrated Annual Report 2017 written in Dutch. In the event of inconsistencies between the English and the Dutch version, the latter shall prevail. This Annual Report is also available at: http://jaarverslag.tbi.nl/en/.
prefab
TBI Holdings B.V.
Wilhelminaplein 37 3072 DE Rotterdam The Netherlands
P.O. Box 23134 3001 KC Rotterdam The Netherlands T 010 – 2908500 www.tbi.nl [email protected]
Registered with the Chamber of Commerce under number 24144064 Contents
Message from the CEO 5 Scope and responsibility 67
About TBI 6 Annual Accounts 69 TBI’s field of operations 6 Profile 7 Consolidated balance sheet as at 31 December 2017 70 Consolidated profit and loss account for 2017 71 Value creation 8 Consolidated statement of cash flows for 2017 72 Framework 8 Notes to the consolidated accounts 74 Vision 8 Notes to the consolidated balance sheet 80 Mission 9 Notes to the consolidated profit and loss account 86 What stakeholders find material 9 Company balance sheet as at 31 December 2017 91 Strategy 2020 10 Notes to the company accounts for 2017 92 Strategic goals 12 Proposed appropriation of the result for 2017 96 The strength of TBI 13 Subsequent events 96 TBI and the Sustainable Development Goals 14 Other information 97 Key figures TBI 16 Provisions of the Articles of Association on the appropriation of the result 97 TBI in the market 20 Development 20 Independent auditor’s report 98 Housing 23 Non-residential 28 Assurance report of the independent auditor 100 Technology & Energy 31 Mobility & Industry 36 Management boards of the TBI companies 104 Entrepreneurship: the motor of innovation 38 Operational structure of TBI 105 Financial 42 Operating revenue and results 42 Glossary 106 Orders received and order book 43 Balance sheet 43 Credits 107 Financing 44 Engineering, Construction & Development and Infrastructure results 44 Prospects 45
Attractive workplace 48 Talent recruitment 48 Staff training and development 48 Labour relations 50 Integrity 52 Health and safety at work 52
Circular entrepreneurship 54 Sustainable built environment 54 Demonstrable circularity 54 Minimising our environmental footprint 54
Governance 56 Risk management 56 Risks 57 Corporate governance 60 Report of the Supervisory Board 62 Composition of the Executive Board 65 Composition of the Supervisory Board 66 CREATE THE FUTURE
4 TBI Annual Report • 2017 Message from the CEO
TBI can look back on a good year, with improved performance on many fronts. The housing market was strong and the outlook on the infrastructure and non-residential market was brighter. Conditions on the Marine & Offshore market, by contrast, were depressed by low oil and gas prices. Operating revenue rose by 9% to €1,708 million. The operating result from ordinary activities advanced sharply to €28 million. We were awarded some very prestigious engagements, including the contract for the new office of Triodos Bank in Driebergen, which will showcase the importance of circularity. Other projects we won were Little C on Coolhaven in Rotterdam, the Kriegers Flak wind park in the Baltic Sea and the renewal of the Antwerp road link as a member of the Rinkoniên consortium. In addition to these contracts, our companies were awarded many small and medium-sized engagements.
Create the future Re-evaluation of professional skills The construction industry is a key facilitator of major social and In order to overcome the challenges, the construction industry spatial changes. Together with other construction and engineering sector must recruit 55,000 new workers in the next five years. companies, knowledge institutions and the government, we are Advanced technologies will help overcome the construction working on the Construction Agenda, a roadmap to keep our challenges but they are certainly not the industry’s holy grail. cities accessible, make the housing stock more sustainable, design Recruiting the professionals we need, from supervisors and energy neutral buildings and build a million new homes before carpenters to electrical engineers and calculators, is at least as 2030. important. Without their skills, new technologies are nothing more than flights of fancy. TBI will therefore continue to optimise The Construction Agenda’s ambitions are reflected in our mission the interaction between vocational training courses and learning – TBI: Create the Future – and in our strategy en route to 2020. pathways in order to guarantee a permanent inflow of TBI improves the quality of housing, work and mobility by professionals. developing and realising smart, sustainable and future-proof solutions in the built environment. Our strategy for the years In conclusion ahead is founded on three interlinked pillars: Our companies again won and realised many prestigious projects in 2017. Some of them are featured in this report. Each one is an 1. Market leadership illustration of how we integrate our core qualities of We will maintain and strengthen our position in the market craftsmanship, entrepreneurship and innovation. wherever possible by continually investing in innovation and operating close to the client. We will achieve robust financial We are looking to the future with confidence. The housing market results by prioritising the quality of operating revenue, strict risk is continuing to grow, although growth is being delayed by the control and optimal project management. availability of locations. Volumes in the non-residential and infrastructure markets are beginning to pick up. The 11% increase 2. Circular entrepreneurship in the order book to €2.4 billion provides a springboard for the We are working with full conviction on a circular construction years ahead. economy in order to create a sustainable built environment and 100% circular operations. Re-use is our guiding principle. We would like to thank everyone who has contributed their dedication, knowledge, expertise, experience and skills to TBI in 3. Attractive workplace the past year. And we are grateful to our clients, employees, We want to recruit and retain well-trained young people with a shareholder and partners for their support and trust. variety of competences. People with a fresh look and the digital know-how necessary to strengthen our companies. And we are seeking people with technical skills. TBI wants to offer talent Rotterdam, 20 March 2018 the best working environment and be the preferred employer in our industry. Daan Sperling CEO of the Executive Board, TBI Holdings B.V. Our Strategy 2020 will strengthen the group’s profitability and provide further opportunities for investment. Investing in product and process innovation and new concepts creates value for our clients. Our decentralised group structure close to the client and the interaction between our engineering companies and our construction and infrastructure operations are a significant competitive advantage. We are flexible and agile, and we can make a telling contribution to overcome the challenges facing the construction industry.
TBI Annual Report • 2017 5 About TBI TBI’s field of operations
CONSTRUCTION & ENGINEERING DEVELOPMENT INFRA
Comfort Partners ERA Contour Mobilis Croonwolter&dros Groothuis Mobilis Danmark Eekels Hazenberg Servicis WTH HEVO Timmermans Infratechniek J.P. van Eesteren Voorbij Funderingstechniek Koopmans MDB Nico de Bont Synchroon Voorbij Prefab
DEVELOPMENT Strong in housing, mixed functions and social real estate
HOUSING Space for housing wishes
NON RESIDENTIAL Making buildings smarter
TECHNOLOGY Intelligence through technology & ENERGY
MOBILITY Working from cooperation & INDUSTRY
6 TBI Annual Report • 2017 Profile
TBI consists of a group of companies that sustainably renew, Circular entrepreneurship organise and maintain the built environment. The group has a All our decisions are based on economic and sustainable mixed portfolio of construction and engineering operations. considerations. Circular entrepreneurship is becoming an integral INFRA Houses, offices, schools, hospitals, roads, tunnels, bridges, locks, part of our day-to-day work. The challenge of re-using buildings, factories and marine installations: our work can be seen products and raw materials is to develop a built environment that throughout the Netherlands, from modest initiatives to major, has lasting value and lightens our ecological footprint. high profile projects for public and private clients. Attractive workplace TBI has five business clusters in the Engineering, Construction & Our ambition is to offer talent an attractive workplace where they Development, and Infrastructure segments in which its companies can enjoy working on our projects and continuously improve serve their clients, work together and share their knowledge. themselves, fully aware that construction is not an end in itself The five clusters are: but a means. Our core values are responsibility, passion and interaction. Good personal development opportunities, training Development – Housing – Non-residential - Technology & and education, healthy labour relations and good working Energy – Mobility & Industry conditions in a safe and healthy workplace are preconditions for success. The TBI companies operate close to the client and are leaders in their markets and segments. With an average workforce of 5,700 FTEs, TBI achieved an operating revenue of €1,708 million in 2017.
TBI is a private limited company subject to the full dual-board regime in the Netherlands. Its sole shareholder is Stichting TBI. The Stichting’s objects are to secure the group’s long-term continuity, preserve the built heritage and contribute to the education of our employees’ children through Stichting Studiefonds TBI. These ambitions provide stability and freedom to do business, take judicious decisions and set goals for the short and the long term.
Market leadership Together, the TBI companies form an agile group. Each company operates under its own name but also works with and for the others. For TBI, this cross-fertilisation is a source of innovation and synergy. Moreover, it strengthens our effectiveness and expertise when working on multidisciplinary development, construction and maintenance projects. Our group offers every opportunity for entrepreneurship. We welcome our clients’ challenges and we enjoy challenging them. We are proud of the mutual trust and respect. We understand our clients, share the same ideas and keep asking questions until we find the best solution.
TBI Annual Report • 2017 7 Value creation Framework Vision
We again mapped out our strategy and direction of travel towards Spatial organisation faces many social challenges. Society and our 2020 in 2017. In anticipation, at the request of the Executive field of work are being transformed by changes in the population Board a materiality analysis was carried out based on input from and labour market, mobility trends, urbanisation and the more than 150 internal and external stakeholders, and redefined sustainability of the built environment. Rapid digitisation and our strategic priorities to reflect the most relevant interests. The smart technology are beginning to dominate our home and our materiality analysis also provided an opportunity to implement work. These technological advances are key to overcome and monitor our contribution to the United Nations’ Sustainable environmental and mobility challenges and will be instrumental in Development Goals. the energy transition from centralised fossil fuels to renewable In October 2017, we held a meeting with 80 of TBI’s ‘future energy. makers’ to discuss the main trends and developments in our markets and the challenges facing us. The meeting provided an TBI contributes to society by improving the quality of housing, insight into the opportunities and risks and into the critical success work and mobility, by devising and realising smart, sustainable factors of relevance to our strategy. All these insights form the and future-proof solutions for the built environment. starting point for our value-driven Strategy 2020. Our strategy is underpinned by our vision and mission. We are building a society with a strong infrastructure, smart offices, factories and housing that generate energy rather than consume it. Technology will improve the quality of life and work. We build safe tunnels, bridges and locks and realise ground breaking projects.
Create the future
VISION & MISSION
Materiality analysis Trends and developments
Strategic input from Strategy 80 TBI ‘future makers’ Pillars and themes
SDGs Critical success factors
Goals
Value creation
Risk management framework
8 TBI Annual Report • 2017 But we also want to preserve existing and especially historic What stakeholders find material buildings for the future by rebuilding and renovating them and making them sustainable. We cherish our built heritage. TBI maintains productive contacts with a wide spectrum of stakeholders who have an interest in our activities or who are To realise our vision, our strategy is founded on three pillars: affected by them. Material themes were identified in 2017 on the * market leadership basis of a written consultation among our stakeholders. The * circular entrepreneurship materiality matrix shows both the themes that are important to * attractive workplace our stakeholders and their impact on TBI’s ability to create value. The materiality matrix below shows which themes our main Mission external stakeholders find important (on the y axis) and the their impact on TBI’s strategy (on the x axis). The themes in the purple TBI wants to improve the quality of housing, work and area are linked directly to our strategy. More information on the mobility. materiality analysis, the materiality themes and their relevance to We can realise our mission by sustainably renewing, organising our strategy can be found in the section entitled Scope and and maintaining the built environment. Together with our responsibility. partners, we are building the future of the Netherlands in the belief that things can always be better: more attractive, smarter, more efficient, more sustainable. To live up to our ambitions we need the best people. That is why we value personal development and encourage entrepreneurship and initiative.
TBI. Create the future
Materiality matrix
Integrity
Circular construction Safe working practices Sustainable business
Natural resources and Client focus I building materials Innovation
Solid financial position Multidisciplinary cooperation Environmental impact of projects Responsible procurement policy High quality projects
Living environment
Transparency Social engagement Healthy and fit Project employees management Training and talent development I Diversity Stronger market position Social return