Meeting Packet
COMMITTEE INFORMATION PACKET
MAY 17, 2021 2:15 PM
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COMMITTEE INFORMATION AGENDA (via Virtual Meeting) MONDAY, MAY 17, 2021 2:15 P.M.OR IMMEDIATELY FOLLOWING THE SPECIAL COMMITTEE INFORMATION MEETING
Special Notice Regarding this Meeting:
Due to the COVID-19 (Coronavirus) pandemic, Tarrant County Public Health Recommendations issued on March 13, 2020, “strongly” recommended “organizers of events of any size in which people will be in close contact to cancel or postpone such events. [emphasis added]” In response, the Trinity Metro Board will meet by virtual meeting in strict adherence with applicable law, including in accordance with the suspension of certain requirements of the Open Meetings Act made by Governor Abbott on March 16, 2020, to permit open meetings to occur in a fully virtual setting.
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Each part of the virtual meeting is required to be open to the public will be audible to all participants on the call and recorded, and two-way communication will be maintained throughout the entire meeting, although there is not an opportunity or agenda for public comments in the committee meetings. Any individual who wishes to speak must first identify himself or herself. To optimize audibility, all participants are urged to mute their phones and turn off their cameras unless and until speaking.
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COMMITTEE INFORMATION AGENDA (via Virtual Meeting) MONDAY, MAY 17, 2021, 2:15 P.M.
A. CALL TO ORDER
B. ROLL CALL
C. COMMUTER RAIL COMMITTEE ACTION ITEMS
1. CRC2021-10 Stadler Change of Contract – Jon-Erik Arjanen 2. CRC2021-11 Additional Contingency Funding for Trinity Railway Express (TRE) Bi-Level and Coach Car Overhaul Contract to Cover Hidden and Latent Damage Identified During Overhaul Due to Age/Condition – Jon-Erik Arjanen
D. PLANNING/OPERATIONS/MARKETING COMMITTEE INFORMATION ITEM
1. Transit Asset Management Plan (TAM) – Carrie Weir
E. PLANNING/OPERATIONS/MARKETING COMMITTEE ACTION ITEMS
1. POM2021-22 Mobility On-Demand Services (ZIPZONE) Renewal – Wayne Gensler 2. POM2021-23 Interlocal Agreement with City of Everman for Mobility On- Demand Services (ZIPZONE) – Wayne Gensler 3. POM2021-24 Approval of A Better Connection Plan – Kiran Vemuri
F. FINANCE & AUDIT COMMITTEE ACTION ITEMS
1. FAC2021-20 Repayment of Debt and Loan Obligations – Fred Crosley
G. COMMITTEE INFORMATION REPORTS
1. Commuter Rail
i. TEXRail Ridership Report – Jon-Erik Arjanen ii. Trinity Railway Express Report – Jon-Erik Arjanen
2. Planning / Operations / Marketing
i. Operations Report – Wayne Gensler ii. Ridership Report – Wayne Gensler iii. Marketing & Communications Report – Melissa Chrisman iv. Customer Relations Report – Detra Whitmore v. GoPass Demonstration – Kelli Shields vi. Fort Worth Bike Sharing Report – Jennifer Grissom
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3. Finance & Audit
i. Balance Sheet – Fred Crosley ii. Statement of Revenue and Expenses – Fred Crosley
4. Transit Oriented Development – Tito Rodiguez
Next Meeting Scheduled for June 21, 2021. Please check website for details.
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COMMUTER RAIL COMMITTEE
ACTION ITEMS
Page 5 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
COMMUTER RAIL COMMITTEE ACTION ITEM
Item Number: CRC2021-10 Meeting Date: May 17, 2021 Item Title: Stadler Change of Contract
BACKGROUND
In April of 2015, Trinity Metro’s Board of Directors approved an agreement with Stadler to purchase eight (8) DMUs (Diesel Multiple Units). The current value of that agreement is $109,394,862. To keep these eight 8 DMUs in regulatory compliance, TEXRail recently purchased all available parts for two (2) kits required for regulatory triennial Clean, Oil, Test and Stencil (COT&S), as outlined by CFR 238.309 (Periodic Brake Equipment Maintenance) and has begun the COT&S process on the fleet. Throughout the COT&S process, parts are taken off a train set and sent to the OEM for overhauls. Once these items return, they are placed in a rotation to be added to another train set. Based upon manufacturer delays with schedules and the contributing COVID impact, lead times provided by the OEM for four (4) specific parts, have impacted our ability to maintain our COT&S rotational schedule. TEXRail will need to purchase these four (4) additional parts for the remaining six (6) vehicles to stay in regulatory compliance.
This action requests that the Commuter Rail Committee approve a change to Stadler’s contract for $156,391.92 for the purchase of these additional required parts.
PROCUREMENT
In accordance with Trinity Metro Procurement Policy and Procedures, to satisfy the requirements of CFR 238.309, Trinity Metro will issue a contract modification to the current Stadler Contract for $156,391.92, with a 2% contingency of $3,127.84 for a total of $159,519.76 and a new contract total of $109,554,382.76, to add the purchase of additional train parts and supplies. The cost is considered fair and reasonable, and is within the scope of the contract.
FINANCING
Funding for this contract increase is included in the TEXRail FY2021 Operating Budget.
RECOMMENDATION
We request the Commuter Rail Committee recommend to Trinity Metro Board of Directors to authorize the President / Chief Executive Officer to execute a contract modification to the Stadler contract for the purchase of additional rail parts and supplies, for $156,391.92 plus a 2% contingency of $3,127.84, for a total increase of $159,519.76 and a revised not to exceed contract amount of $109,554,382.76.
Approved by: May-10-2021 JON-ERIK ARJANEN, VP/CHIEF OPERATING DATE PRESIDENT/CEO OFFICER RAIL
Page 6 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
COMMUTER RAIL COMMITTEE ACTION ITEM
Item Number: CRC2021-11 Meeting Date: May 17, 2021 Item Title: Additional Contingency Funding on Trinity Railway Express (TRE) Bi-level and Coach Car Overhaul Contract to Cover Hidden and Latent Damage Identified During Overhaul Due to Age/Condition BACKGROUND
In 2015 Trinity Railway Express (TRE) contracted CAD Railway to perform overhaul activities in rolling stock. During these overhauls, CAD Railway identified corrosion in the side sills of several GOTransit Bombardier Bi-Level cars. After further analysis and collaboration with Bombardier, the side sill damage was evident on generation I and II cars where 7000 series aluminum was used on the I and F beams. The Finite Element Analysis results performed by Bombardier confirmed the separation of I and F beam in the door pocket area results in a loss of the 800,000 lbs buffing load required by AAR S-034-69 and 49 CFR 238.203.
Bombardier also performed a Fitness for Service Assessment and determined that the impacted cars have reduced compression load capacity. Should a collision occur, the cars would not withstand the designed buff load requirement. Twelve of TRE's coach cars are from generation I and II builds, and side sill cracking and related damage is evident on all 12 of these coach cars. This contract will allow for the side sill repair of eight coach cars, overhaul and side sill repair of four TRE bi-level coaches, and the overhaul of three bi-level cab cars. The overhaul and side sill repair will extend the useful life of the bi- level coaches by 20 years.
PROCUREMENT
On August 26, 2019, Board Action BA2019-66 Trinity Railway Express (TRE) Overhaul and Bi-Level Coach and Car Repair, the Trinity Metro Board approved the award of a contract to CAD Railway Industries, Ltd., for overhaul and repair of side sill damage on Trinity Railway Express (TRE) coach and cab cars for a total authorized amount not to exceed $15,891,026. Approval of this contingency will cover additional costs to address hidden and latent damage identified during the overhaul of the TRE coach and cab cars due to the age and condition of the vehicles.
The base term of the contract is three years from the award date of September 9, 2019, and was awarded with no contingency. The addition of the contingency will not change the contract award amount at this time. Use of contingency will fall under the Dallas Area Rapid Transit (DART) procurement regulations and shall be approved by the Change Control Board.
Pursuant to Section 2.4 of the Restated Interlocal Cooperative Agreement by and between DART and Trinity Metro for the Operation and Development of the Trinity Railway Express Commuter Rail Service, dated September 16, 2003, DART is acting as the procuring agency on behalf of Trinity Metro and the TRE for this contract.
DART's Procurement Department has followed procurement policy and is compliant with all applicable federal, state, and Trinity Metro procurement requirements.
Page 7 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
Item Number: CRC2021-11 Meeting Date: May 17, 2021 Item Title: Additional Contingency Funding on Trinity Page: 2 Railway Express (TRE) Bi-level and Coach Car Overhaul Contract to Cover Hidden and Latent Damage Identified During Overhaul Due to Age/Condition
FINANCING
The contingency for additional costs to cover hidden and latent damage identified during overhaul in TRE coach and cab cars for $781,362 is included in the Bi-Level & Cab Car Overhauls Program project budget of the approved FY2021 Capital Budget. Sufficient funding for the contingency for $781,362 is included in both the Bi-level & Cab Car Overhauls project budget and the Commuter Rail Capital line item of the FY2021 Twenty-Year Financial Plan.
The funding for the contingency of $781,362 shall be jointly shared by the transit authorities as specified in the Interlocal Agreement between DART and the Trinity Metro (DART's share - $390,681; Trinity Metro's share - $390,681).
RECOMMENDATION
We request the Commuter Rail Committee recommend to Trinity Metro Board of Directors to authorize the President / Chief Executive Officer to add contingency funding to the contract with CAD Railway Industries, Ltd., [Contract C-2046256-01] for Bi-Level Overhaul & Side Sill Repair for additional costs to cover hidden and latent damage identified during overhaul in TRE coach and cab cars due to age and condition of the vehicles, for $781,362, of which Trinity Metro and DART share both being $390,681 or a new total authorized amount not to exceed $16,672,388.
Approved by: May-10-2021 JON ERIK ARJANEN, VP/CHIEF OPERATING DATE PRESIDENT/CEO OFFICER RAIL
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INFORMATION ITEM
Page 9 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM
Item Title: Transit Asset Management Plan (TAM) Meeting Date: May 17, 2021
BACKGROUND
The Federal Transportation Administration (FTA) mandated that each transportation agency have a complete compliant Transit Asset Management (TAM) Plan by October 2018. The TAM plan must comply with nine elements:
An inventory of assets A condition assessment of inventoried assets Description of the decision support tool A prioritized list of investments TAM and stage of good repair (SGR) policy Implementation Strategy List of key annual activities Identification of resources Evaluation Plan
A compliant TAM plan was completed in October 2018 and was recently updated to include TEXRail assets and new facility condition assessments. The completed TAM plan is to be shared with partners for review and to coordinate implementation. The TAM plan does not need to be submitted to FTA, though it must be available for review. The condition assessments were recently used in updating FTA’s National Transit Database (NTD). Each transit provider must designate an Accountable Executive to ensure appropriate resources for implementing the agency’s TAM plan.
STATISTICS
Category Goal Current Rating Facilities 85% at or above a 3 condition assessment 66% Infrastructure 2% or less with performance restrictions 0% Rolling Stock 85% within Useful Life Benchmark 96% Equipment 90% not more than 10 years or 200,000 miles 84% There is no procurement, no financing, and no recommendation as this is an information item for the committee’s knowledge and discussion.
Approved by: May-10-2021 CARRIE WEIR, DIRECTOR OF FACILITIES DATE WAYNE GENSLER, VP/CHIEF OPERATING OFFICER BUS AND PARATRANSIT
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PLANNING/OPERATIONS/ MARKETING COMMITTEE
ACTION ITEMS
Page 11 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM
Item Number: POM2021-22 Meeting Date: May 17, 2021 Item Title: Mobility On-Demand Services (ZIPZONE) Renewal BACKGROUND
In 2016, Trinity Metro's Master Plan identified first-mile/last-mile challenges as a vital issue to tackle. The service system lags the growing population's needs and the services offered in peer cities. Trinity Metro continues to develop options to support core services, serve employers and the workforce's needs, increase ridership by improving access to convenient service, and take advantage of emerging technologies and shared service by evaluating on-demand shared-ride pilot programs to test the viability of filling these gaps.
On December 17, 2018, Trinity Metro Board of Directors approved BA2019-26 for Pilot On-Demand Ride Share Services Program to address these challenges. River North Transit, LLC (VIA) and Circuit (formally TFR Transit, Inc.) was selected as the contractors to provide the on-demand rideshare service and a combined not-to-exceed amount of $10 million for up to five one-year term agreements.
On March 25, 2019, Trinity Metro Board of Directors approved BA2019-44 for Task Order No. 1 with River North Transit (VIA) to implement the Mercantile On-Demand (ZIPZONE) service for a 12-month term and an amount not to exceed $1,000,000.
On January 27, 2020, Trinity Metro Board of Directors approved BA2020-22 for Task Order No. 3 with River North Transit (VIA) for the implementation of the formally known Medical District ZIPZONE, now identified as the Southside ZIPZONE, for a 12-month term of service and an amount not to exceed $1,690,682. The duration of Task Order No. 3 is scheduled to expire May 20, 2021. Expenditures to date under Task Order No. 3 is $539,398.
On May 18, 2020, Trinity Metro Board of Directors approved BA2020-56 for a 12-month extension to base Contract No. 18-030A, with River North Transit (VIA) for On-Demand (ZIPZONE) service. A 12- month extended term of service for Task Order No. 1 Mercantile On-Demand (ZIPZONE) services, for a revised Task Order No. 1 not to exceed the amount of $2,035,000. The extended term of Task Order No. 1 is scheduled to expire May 23, 2021. Expenditures to date under Task Order No. 1 is $872,887.
STATUS
Trinity Metro's Planning, Operations, and Marketing Departments continue to develop options to support core services, serve the needs of employers and the workforce, increase ridership by improving access to convenient services and take advantage of emerging technologies and shared services. Trinity Metro’s On-Demand Rideshare program (ZIPZONE) continues to evaluate the viability of filling these gaps. Restarting this service for another year will help bring validity to the program and establish continuity of services within the area.
Page 12 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
Item Number: POM2021-22 Meeting Date: May 17, 2021 Item Title: Mobility On-Demand Services (ZIPZONE) Page: 2 Renewal
As part of approved Board Action BA2019-26 for the On-Demand Rideshare Service Pilot Program, all expenditures, purchase orders, or Notice to Proceeds must have Trinity Metro Board of Director's approval.
DBE UTILIZATION
Under the Terms and Conditions of Contract 18-030A, River North Transit LLC (VIA) has agreed to meet the established DBE goal of 5% for On-Demand rideshare services.
FINANCING
Trinity Metro has negotiated and budgeted the reasonable cost based on revenue hours of service per day, revenue service days, and utilization of vehicles during revenue service hours. Funds are available in Trinity Metro's FY2021 Operating Budget, including a contribution from the City of Fort Worth and Partnership with Mercantile Partners Inc. With the service period overlapping both fiscal years, any remaining amount needed for the next fiscal year will be considered in the FY2022 Operating Budget, along with the contribution from the City of Fort Worth (if applicable).
RECOMMENDATION
We request the Planning, Operations, and Marketing Committee recommend to Trinity Metro Board of Directors to authorize the President / Chief Executive Officer to execute a 12-month extension to base Contract No. 18-030A with River North Transit (VIA) Mobility On-Demand (ZIPZONE) services. Extending the term of Task Order No.1 for Mercantile Mobility On-Demand (ZIPZONE) services for 12 months and the duration of Task Order No. 3 for Southside Mobility On-Demand (ZIPZONE) services for an additional 12 months.
Approved by: May-11-2021 WAYNE GENSLER, VP/CHIEF OPERATING DATE PRESIDENT/CEO OFFICER BUS AND PARATRANSIT
Page 13 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM
Item Number: POM2021-23 Meeting Date: May 17, 2021 Item Title: Interlocal Agreement with City of Everman for Mobility On-Demand Services (ZIPZONE) BACKGROUND
In 2016, Trinity Metro's Master Plan identified first-mile/last-mile challenges as a vital issue to address. The service system lags the growing population's needs and the services offered in peer cities. Trinity Metro continues to develop options to support core services, serve employers and the workforce's needs, increase ridership by improving access to convenient service, and take advantage of emerging technologies and shared service by evaluating on-demand shared-ride pilot programs to test the viability of filling these gaps.
On December 17, 2018, Trinity Metro Board of Directors approved BA2019-26 for a Pilot On-Demand Ride Share Services and established a contract with River North Transit (VIA). Launching this program with the City of Everman will improve access to member cities outside our current service area.
CURRENT STATUS
Trinity Metro's Planning, Operations, and Marketing Departments have established the Mobility On- Demand (MOD) Services throughout Tarrant County. As a result, the City of Everman provides an opportunity to increase transit ridership and connect citizens to jobs, shopping, and healthcare providers within the outlined geo-fence service area and give greater access to fixed-route bus service and rail service.
On April 13, 2020, Everman's City Council approved agenda item 21091 to establish an Interlocal Agreement between Trinity Metro and The City of Everman for Mobility On-Demand Services.
FINANCING
Funding allocated for the City of Everman Mobility On-Demand Service is within Trinity Metro's FY2021 Operating Budget. The funding request for the subsequent fiscal year will be in FY2022 Operating Budget. In addition, grant funds were received from the North Central Texas Council of Government (NCTCOG), through a Congestion Mitigation and Air Quality Improvement Program (CMAQ) grant, for $333,333.33. These funds are to establish a pilot Mobility On-Demand Service Program for the City of Everman.
DBE UTILIZATION
As a result of Request for Proposal (RFP) # 18-T030, River North Transit, LLC (VIA) was selected as one of two firms to be contracted for On-Demand Rideshare Service and agreed to meet the solicitation DBE goal of 5%.
Page 14 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
Item Number: POM2021-23 Meeting Date: May 17, 2021 Item Title: Interlocal Agreement with City of Everman for Page: 2 Mobility On-Demand Services (ZIPZONE)
RECOMMENDATION
We request the Planning, Operations, and Marketing Committee recommend to Trinity Metro Board of Directors to authorize the President / Chief Executive Officer to enter into an Interlocal Agreement with the City of Everman. To establish a Mobility On-Demand Rideshare Services Program and to issue Task Order No. 4 to River North Transit (VIA), under Contract No. 18-030A for $333,333.33, plus a contingency amount of $33,333.33 for a total not to exceed $366,666.66 to provide The City of Everman Mobility On-Demand Service (ZIPZONE).
Approved by: May-11-2021 WAYNE GENSLER, VP/CHIEF OPERATING DATE PRESIDENT/CEO OFFICER BUS AND PARATRANSIT
Page 15 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM
Item Number: POM2021-24 Meeting Date: May 17, 2021 Item Title: Approval of A Better Connection Plan
BACKGROUND
In December 2019, Trinity Metro initiated the "A Better Connection" project to modernize the aging route network, and the project has culminated in a Final Plan. Over the last few months, the Trinity Metro team and consultants' team worked on the final plan using operations data and public input gathered through an extensive public outreach process. The final plan was presented to the community in a public hearing on May 6, 2021, and to the Planning, Operations and Marketing (POM) Committee on May 17, 2021.
This Board Action request would authorize Trinity Metro's President/Chief Executive Officer to implement the new route network developed as a part of A Better Connection project.
FINANCING
The new network was developed based on the existing operating budget. There is no additional operating cost added to the agency.
RECOMMENDATION
We request the Planning, Operations and Marketing Committee recommend to Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to implement the new route network based upon the Final Plan.
Approved by: May-10-2021 KIRAN VEMURI, SENIOR DIRECTOR PLANNING DATE PRESIDENT/CEO
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FINANCE & AUDIT COMMITTEE
ACTION ITEMS
Page 17 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
FINANCE AND AUDIT COMMITTEE ACTION ITEM
Item Number: FAC2021-20 Meeting Date: May 17, 2021 Item Title: Repayment of Debt and Loan Obligations
BACKGROUND
In connection with the financing of construction costs of TEXRail, Trinity Metro secured a loan for $325,000,000. Amortization of the loan's principal balance was structured payable over three payments of $205,000,000, $60,000,000, and $60,000,000. To date, $265,000,000 has been paid per the requirements of the terms of the loan. The final principal payment of $60,000,000 is due October 1, 2021.
Since the fiscal year 2011, Trinity Metro has been informed four times by the Comptroller of the State of Texas of sales tax overpayments by the State of Texas to Trinity Metro. The State of Texas offered terms for the repayment of these overpayments, with terms varying between 25 years and four years. As of May 5, 2021, Trinity Metro owes the State of Texas a total of $9,544,799.
During February 2021, unusually frigid weather descended on the DFW Metroplex. This weather and the resulting extraordinarily high demand for CNG caused the price of GNG to increase by up to $400/MCF for several days. As a result, Trinity Metro was billed for CNG costs above expected costs of about $3/MCF, resulting in an unusually high billing of approximately $402,399. The General Land Office of the State of Texas offered repayment terms to repay these costs over four years.
The 2020 CARES Act provisions allowed the postponement of remittance of certain Social Security taxes for the calendar year 2020 and 2021 to be repaid in two equal installments in December 2021 and 2022. These deferred payments are expected to total approximately $1,800,000.
FINANCIAL
During the fiscal years 2020 and 2021, several unusual transactions have occurred or are expected to occur. These transactions have a significant positive impact on the financial results and cash position of Trinity Metro. These include reimbursement of costs under the CARES Act and ARP Act and the accrual of DFW access fees for the Silver Line payable to Trinity Metro by DART.
The financial staff of Trinity Metro is in the process of preparing a current view ("CV") of the anticipated financial results and capital expenditures for the fiscal year 2021, the financial results and capital expenditure budgets for the fiscal year 2022, and the related cash position of Trinity Metro based thereon. These forecasts and budgets will incorporate the unusual transactions previously described.
In addition, the financial staff of Trinity Metro has prepared the financial projection for the fiscal years 2022 through the fiscal year 2026, incorporating the forecasted CV and preliminary budget for the fiscal year 2022 (Attachment A). The budget for the fiscal year 2022 is under development. It has not been reviewed or approved by the Board of Directors of Trinity Metro, senior management of Trinity Metro, or Member Cities of Blue Mound and Fort Worth.
Page 18 DocuSign Envelope ID: 3390251A-FCDB-4046-B040-C7502B9B8D7D
Item Number: FAC2021-20 Meeting Date: MAY 17, 2021 Item Title: Repayment of Debt and Loan Obligations Page: 2
RECOMMENDATION
We request the Finance and Audit Committee review the information provided in this Board Action Item and make a recommendation to the Trinity Metro Board of Directors regarding the repayment of the following loan and debt obligations for up to the balances for the indicated obligation to the extent fiscally prudent as good financial stewards of Trinity Metro in continuing a "pay-as-you-go" financial policy at Trinity Metro.
Construction loan $60,000,000 State of Texas $ 9,544,799 General Land Office $ 402,399 US Treasury $ 1,800,000
Affirmative Direction to Trinity Metro Staff
We request the Finance and Audit Committee recommend to Trinity Metro Board of Directors that the payment of the Debt and Loan Obligations are in accordance with good financial stewardship and directs the President/ Chief Executive Officer of Trinity Metro to liquidate these obligations in a timely and prudent manner.
Approved by: May-10-2021 FRED CROSLEY, VP/CHIEF FINANCIAL DATE PRESIDENT/CEO OFFICER
Page 19 Fort Worth Transportation Authority Preliminary Income Statement and Cash Projection
Attachment A
($millions, rounding's not corrected) CV Projection FY21 FY22 FY23 FY24 FY25 FY26
Operating Revenues $ 175.2 $ 142.5 $ 139.6 $ 138.3 $ 143.2 $ 148.3 Operating Expenses 119.9 124.3 127.7 131.4 135.2 139.1 Operating Income 55.3 18.2 11.9 6.9 8.0 9.1
Other Items (7.6) (29.5) (50.6) (50.8) (53.6) (54.8) Net Income 47.6 (11.3) (38.7) (43.9) (45.6) (45.6) Adjustments to Cash Basis Depreciation & Timing Differences 71.0 57.7 62.0 61.4 62.8 64.3 Cash Flow from Operations 118.7 46.4 23.3 17.5 17.2 18.7 Capital Expenditures (54.8) (59.1) (14.4) (14.0) (22.3) (23.9) Loan Repayment (60.0) - - - - - Sales Tax Repayment (9.6) - - - - - Utility & Social Security Repayments (0.4) (1.8) - - - - Increase (Decrease) in Cash (6.2) (14.5) 8.8 3.5 (5.1) (5.2) Beginning Balance 33.4 27.2 12.8 21.6 25.1 20.1 Ending Balance $ 27.2 $ 12.8 $ 21.6 $ 25.1 $ 20.1 $ 14.9
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COMMITTEE REPORTS
Page 21 COMMUTER RAIL COMMITTEE INFORMATION ITEM
Item: TEXRail and Trinity Railway Express (TRE) Meeting Date: May 17, 2021 Update
Jon Erik Arjanen, Chief Operating Officer / Vice President of Rail, will present an update on TEXRail and Trinity Railway Express (TRE).
Page 22 TEXRail Report March 2021
Jon-Erik "AJ" Arjanen COO/VP of Rail May 2021
Page 23 TEXRail Safety
Days without a lost time injury: ● Transportation/Maintenance of Equipment - 1176 ● Maintenance of Way/Signal - 246
Page 24 TEXRail On-Time Performance
99.8% 100.0% 99.4% 99.4% 99.1% 99.3% 99.2% 99.6% 99.0% 99.2% 99.5% 99.4% 99.0% 99.3% 99.2% 98.9% 99.0% 98.9% 98.0% 98.5%
97.0% 97.0% 96.0%
95.0%
94.0%
93.0%
92.0%
91.0%
90.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 FY21 Goal -- 97%
Page 25 TEXRail Monthly Ridership
60,000
51,211 50,000 44,741 43,795 41,943 40,276 40,000
28,476 30,000
24,752 18,421 20,000 23,194 17,391 15,064 19,452 14,067 14,145 17,803 17,585 10,478 10,000 12,879
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Ridership: 250,442 FY21 YTD Ridership: 115,665 Wkd Sat Sun
March 2021 March 2020
Page 26 TEXRail Average Weekday Ridership
1,800 1,649 1,600 1,386 1,380 1,400 1,319 1,330
1,200 959 1,000
800 755 564 573 600 689 463 461 495 598 628 552 385 400 484
200
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21
Page 27 TEXRail Average Saturday Ridership
2,500
1,951 2,000 1,894 1,722 1,737 1,767
1,500
1,035 1,000 1,074 795
583 816 505 745 425 462 500 659 665 574 300
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21
Page 28 TEXRail Average Sunday Ridership
1,600 1,511 1,462
1,400 1,297 1,183 1,210 1,200
1,000 822 800 812 640 750 600 495 524 643 446 457 541 537 369 400 467
200
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21
Page 29 TEXRail Average Weekday Ridership
182 DFW Airport Terminal B 257 12 DFW Airport North 13 101 Grapevine/Main Street 102 79 North Richland Hills/Smithfield 115 63 North Richland Hills/Iron Horse 75 55 Mercantile Center 65 30 North Side 36 123 Fort Worth Central 150 110 Fort Worth T&P 146
0 50 100 150 200 250 300 March 2021 March 2020
Page 30 TEXRail Average Saturday Ridership
176 DFW Airport Terminal B 209 11 DFW Airport North 11 243 Grapevine/Main Street 116 145 North Richland Hills/Smithfield 92 80 North Richland Hills/Iron Horse 67 55 Mercantile Center 47 39 North Side 29 150 Fort Worth Central 128 136 Fort Worth T&P 118
0 50 100 150 200 250 300 March 2021 March 2020
Page 31 TEXRail Average Sunday Ridership
206 DFW Airport Terminal B 266 9 DFW Airport North 7 146 Grapevine/Main Street 102 80 North Richland Hills/Smithfield 74 54 North Richland Hills/Iron Horse 53 28 Mercantile Center 43 30 North Side 30 123 Fort Worth Central 123 137 Fort Worth T&P 123
0 50 100 150 200 250 300 March 2021 March 2020
Page 32 TRE Report March 2021
Jon-Erik "AJ" Arjanen COO/VP of Rail May 2021
Page 33 TRE Safety
Days without a lost time injury: ● Transportation/Maintenance of Equipment - 27 ● Maintenance of Way/Signal - 154
Page 34 TRE On-Time Performance
100.0% 99.2% 98.8% 99.3% 98.2% 97.7% 97.7% 98.0% 98.7% 97.9% 98.2% 98.0% 97.9% 97.9% 98.0% 96.0% 96.4% 94.0% 95.0% 95.3%
92.0% 93.1% 92.5% 90.0%
88.0%
86.0%
84.0%
82.0%
80.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21 Goal -- 97%
Page 35 TRE Monthly Ridership
250,000 229,669
200,000 172,496 156,507 147,144 147,462 150,000
110,765
100,000
52,364 54,016 74,715 45,686 43,797 45,332 44,247 50,000 62,970 55,314 51,770 54,502 45,081
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Ridership: 964,043 FY21 YTD Ridership: 344,352 Wkd Sat Sun
March 2021 March 2020
Page 36 TRE Average Weekday Ridership
9,000 8,246 8,000 7,090 6,845 6,881 7,000 6,493
6,000
5,000 4,585
4,000
3,000 2,114 2,225 2,881 1,797 1,845 1,826 1,763 2,000 2,475 2,462 2,365 2,116 2,203 1,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21
Page 37 TRE Average Saturday Ridership
8,000 6,932 7,000
6,000
5,000 4,403 3,777 4,000 3,328 3,315
3,000 2,463 1,824 2,000 1,537 1,594 2,116 1,378 1,291 1,230 1,703 1,521 1,000 1,304 1,441 1,356
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21
Page 38 TRE Average Weekday Ridership
681 EBJ Union 1,066 297 Victory 578 250 Medical Market Center 356 256 Downtown Irving Heritage Crossing 362 168 West Irving 218 245 CentrePort 504 140 Bell 278 165 Richland Hills 306 340 Fort Worth Central 442 338 Fort Worth T&P 475 0 200 400 600 800 1,000 1,200 March 2021 March 2020
Page 39 TRE Average Saturday Ridership
547 EBJ Union 597 249 Victory 351 101 Medical Market Center 108 181 Downtown Irving Heritage Crossing 212 92 West Irving 93 176 CentrePort 209 69 Bell 106 116 Richland Hills 151 310 Fort Worth Central 326 277 Fort Worth T&P 312 0 100 200 300 400 500 600 700 March 2021 March 2020
Page 40 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM
Item: Operations Update Meeting Date: May 17, 2021
Wayne Gensler, Chief Operating Officer / Vice President of Bus and Paratransit, will present an update on Operations.
Page 41 Operations Report March 2021
Wayne Gensler COO/VP of Bus and Paratransit May 2021
Page 42 Fixed Route On-Time Performance
100.0%
95.0%
90.0% 90.0% 90.0% 90.4% 90.0% 90.0% 90.3% 89.5% 89.5% 89.5% 89.3% 89.8% 90.0% 89.6% 89.6% 89.0% 89.6% 89.2% 88.0% 85.0%
80.0%
75.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21 Goal Above 90%
Page 43 Fixed Route Miles Between Road Calls 25,000
20,000
15,000
10,000
5,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 9,858 11,364 10,828 19,522 17,580 13,134 15,141 17,390 13,128 22,422 10,466 11,791 FY21 12,172 13,233 14,534 16,631 16,352 15,145
Goal Above 13,900 Below Minimum
Minimum 11,500
Page 44 Preventable Major Collisions Fixed Route per 100K Miles 0.90
0.80
0.70
0.60
0.50
0.40
0.30
0.20
0.10
0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 0.34 0.55 0.71 0.53 0.57 0.60 0.00 0.00 0.00 0.78 0.00 0.19 FY21 0.37 0.00 0.00 0.00 0.00 0.00
Goal Below 0.39 No Collisions
Page 45 Preventable Collisions Fixed Route per 100K Miles 3.00
2.50
2.00
1.50
1.00
0.50
0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 1.89 1.65 2.49 1.41 1.90 1.60 1.59 0.78 0.98 0.78 1.15 1.70 FY21 1.64 0.97 1.12 1.36 1.06 0.92
Goal Below 1.71
Page 46 Non-Preventable Collisions Fixed Route per 100K Miles 7.00
6.00
5.00
4.00
3.00
2.00
1.00
0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 3.09 2.93 1.95 3.89 1.71 4.01 1.85 1.83 1.47 1.16 1.72 1.51 FY21 2.92 3.49 3.35 5.82 1.06 1.65
Page 47 ACCESS InHouse On-Time Performance
100.0% 96.7% 97.0% 97.0% 95.4% 93.9% 94.6% 95.0% 97.1% 96.6% 96.3% 95.7% 95.5% 95.3%
90.0% 91.8%
89.0% 89.0% 88.3% 85.0% 84.1% 80.0%
75.0%
70.0% 73.0%
65.0%
60.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21 Goal Above 91%
Page 48 ACCESS InHouse Miles Between Road Calls 40,000
35,000
30,000
25,000
20,000
15,000
10,000
5,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 7,929 36,318 36,396 18,480 13,457 12,628 14,863 18,527 8,620 17,052 12,383 22,532 FY21 18,722 17,291 15,348 26,984 15,936 13,083
Goal Above 14,700 Below Minimum
Minimum 13,000
Page 49 Preventable Major Collisions ACCESS InHouse per 100K Miles 1.20
1.00
0.80
0.60
0.40
0.20
0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 FY21 1.07 0.00 0.00 0.00 0.00 0.00
Goal Below 0.15 No Collisions
Page 50 Preventable Collisions ACCESS InHouse per 100K Miles 6.00
5.00
4.00
3.00
2.00
1.00
0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 0.00 0.00 1.83 0.90 2.79 5.66 1.68 0.00 1.16 0.00 1.15 2.22 FY21 2.14 0.00 1.09 0.00 0.00 2.18
Goal Below 0.75 No Collisions
Page 51 Non-Preventable Collisions ACCESS InHouse per 100K Miles 7.00
6.00
5.00
4.00
3.00
2.00
1.00
0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 4.20 6.42 1.83 3.61 3.72 0.00 0.00 0.00 0.00 0.00 0.00 0.00 FY21 2.14 3.47 0.00 0.00 6.28 0.00 No Collisions
Page 52 ACCESS Contract On-Time Performance
100.0% 96.2% 96.7% 96.4% 96.8% 95.1% 94.7% 95.0% 97.5% 97.1% 96.5% 96.5% 96.2% 96.4%
90.0% 92.6%
85.0% 86.6% 85.1% 83.2% 80.0% 82.6% 79.2% 75.0%
70.0%
65.0%
60.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21 Goal Above 91%
Page 53 ACCESS Contract Miles Between Road Calls 80,000
70,000
60,000
50,000
40,000
30,000
20,000
10,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 No RCs No RCs No RCs No RCs No RCs No RCs No RCs No RCs No RCs No RCs 60,781 43,803 FY21 70,075 42,583 22,532 20,232 22,881 37,327
Goal Above 14,700
Minimum 13,000
Page 54 Preventable Major Collisions ACCESS Contract per 100K Miles 1.00
0.90
0.80
0.70
0.60
0.50
0.40
0.30
0.20
0.10
0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 0.55 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 FY21 0.71 0.00 0.00 0.71 0.87 0.00
Goal Below 0.15 No Collisions
Page 55 Preventable Collisions ACCESS Contract per 100K Miles 3.50
3.00
2.50
2.00
1.50
1.00
0.50
0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
FY20 2.20 0.00 0.00 0.00 0.56 2.02 0.00 0.00 0.00 1.69 0.00 0.76 FY21 0.71 3.13 2.96 1.41 0.87 2.68
Goal Below 1.00 No Collisions
Page 56 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM
Item: Ridership Report Meeting Date: May 17, 2021
Wayne Gensler, Chief Operating Officer / Vice President of Bus and Paratransit, will present the Ridership Report.
Page 57 Ridership Report March 2021
Wayne Gensler COO/VP of Bus and Paratransit May 2021
Page 58 System-wide Monthly Ridership
900,000 799,002 800,000 697,898 700,000 655,076 660,911 653,547
600,000 506,523 500,000
400,000 339,623 346,409 351,668 311,338 315,210 373,815 386,908 293,971 300,000 340,902 349,127 334,410
200,000 248,082
100,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY21 FY20 44 4 5 FY20 YTD Ridership: 3,972,957 FY21 YTD Ridership: 2,033,244 Wkd Sat Sun
March 2021 March 2020
Page 59 Fixed Route Monthly Ridership
500,000 473,458
450,000 431,894 415,826 415,687 408,529 400,000
350,000 326,418
300,000 254,152 250,245 249,674 230,286 228,539 250,000 213,431 260,061 253,225 240,098 245,988 200,000 232,776
150,000 165,239 100,000
50,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Ridership: 2,471,812 FY21 YTD Ridership: 1,397,387 Wkd Sat Sun
March 2021 March 2020
Page 60 TRE Monthly Ridership
250,000 229,669
200,000 172,496 156,507 147,144 147,462 150,000
110,765
100,000
52,364 54,016 74,715 45,686 43,797 45,332 44,247 50,000 62,970 55,314 51,770 54,502 45,081
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Ridership: 964,043 FY21 YTD Ridership: 344,352 Wkd Sat Sun
March 2021 March 2020
Page 61 TEXRail Monthly Ridership
60,000
51,211 50,000 44,741 43,795 41,943 40,276 40,000
28,476 30,000
24,752 18,421 20,000 23,194 17,391 15,064 19,452 14,067 14,145 17,803 17,585 10,478 10,000 12,879
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Ridership: 250,442 FY21 YTD Ridership: 115,665 Wkd Sat Sun
March 2021 March 2020
Page 62 ACCESS InHouse Monthly Ridership
12,000 10,801
9,724 9,928 10,000 9,504 9,583
8,000 7,433
6,283 6,158 6,359 5,725 6,000 6,784 6,856 6,343 5,251 6,049 5,671 4,194 4,000 4,571
2,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Ridership: 56,973 FY21 YTD Ridership: 36,274 Wkd Sat Sun
March 2021 March 2020
Page 63 ACCESS Contract Monthly Ridership
25,000
19,813 20,000 18,473 17,242 17,526 17,465
15,000 13,370
10,121 9,399 9,614 9,190 10,000 11,106 10,939 7,770 7,925 9,626 9,656 9,614 7,860 5,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Ridership: 103,889 FY21 YTD Ridership: 58,801 Wkd Sat Sun
March 2021 March 2020
Page 64 Other Services Monthly Ridership
25,000 23,318
21,312 21,187 20,399 20,061 19,521 20,000
15,000 16,421 13,077 12,412 14,262 11,512 13,442 10,821 11,061 10,012 12,012 12,176 12,452 10,000
5,000
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Ridership: 125,798 FY21 YTD Ridership: 80,765 Wkd Sat Sun
March 2021 March 2020
Page 65 Fixed Route Revenue
700,000 $641,814 $589,225 600,000
$501,237 500,000
$400,796 $403,314 400,000 $365,240
$302,348 $282,868 300,000 $348,141 $248,899 $262,907 $296,569 200,000 $245,952 $232,300 $224,840 $224,088 $133,936
100,000 $70,495
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Revenue: $2,901,626 FY21 YTD Revenue: $1,571,889 Wkd Sat Sun
March 2021 March 2020
Page 66 ACCESS Revenue
250,000
$195,083 200,000
150,000 $122,239 $104,352 100,000 $88,961 $79,730 $78,649 $79,005
$54,357 $72,528 50,000 $63,089 $40,385 $39,836 $58,908 $57,300 $27,717 $17,254 $41,341 $38,088
0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
23 22 FY20 FY21 44 4 5 FY20 YTD Revenue: $521,113 FY21 YTD Revenue: $363,077 Wkd Sat Sun
March 2021 March 2020
Page 67 Summary
March 2021 Bus ACCESS TRE TEXRail System Wide
Recovery Ratio 5.31% 7.63% 2.22% 1.66% 4.37%
Average Fare per Boarding $0.88 $5.86 $0.49 $1.20 $1.07
FY2021 - FYTD Bus ACCESS TRE TEXRail System Wide
Recovery Ratio 6.44% 4.85% 2.34% 1.05% 4.23%
Average Fare per Boarding $1.12 $3.82 $0.58 $1.20 $1.16
Page 68 COVID Service Highlights – April 2021
April
Trips to Medical District on Fixed Route Service 10,818
Medical and Grocery Trips on Paratransit Service 9,016
Dialysis Trips on Paratransit Service 6,251
Work Trips on ZIPZONES * 1,572
Job Seekers 4,287
Vaccine Rides Fort Worth 100
Page 69 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM
Item: Marketing & Communications Report Meeting Date: May 17, 2021
Melissa Chrisman, Vice President of Marketing & Communications, will present an update on Marketing & Communications.
Page 70 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM
Item Number: Marketing & Communications Update Meeting Date: May 17, 2021
PROMOTION – NEW
PROMOTION NAME: TRINITY METRO TEXRAIL AND THE TARRANT AREA FOOD BANK HOUSEHOLDS 268 SERVED: INDIVIDUALS 1,161 SERVED:
PAID MEDIA – UPDATE
CAMPAIGN NAME: ZIPZONE/ZIP AROUND YOUR ZONE
TIMEFRAME: MARCH 2021
CAMPAIGN RESULTS: 2,068,516 AD VIEWS, 4,336 AD CLICKS, 97% VIDEO COMPLETION RATE
RIDERSHIP GOAL: 1,991 RIDES IN ZIPZONES IN MARCH
RESULTS FINAL: 1,655 RIDES IN ZIPZONES IN MARCH (GOAL NOT MET)
TACTICS: CABLE TV, STREAMING TV, PAID SOCIAL MEDIA, DIGITAL ADS
PAID MEDIA – NEW
CAMPAIGN MAKE YOUR MOVE NAME: TIMEFRAME: MARCH 2021
CAMPAIGN 1,053,228 AD VIEWS, 1,946 AD RESULTS: CLICKS, 20% EMAIL OPEN RATE RIDERSHIP 22,239 RIDES ON TRINITY METRO GOAL: TEXRAIL IN MARCH RESULTS 24,752 RIDES ON TRINITY METRO FINAL: TEXRAIL IN MARCH (GOAL EXCEEDED) TACTICS: PRINT, PAID SOCIAL MEDIA, DIGITAL ADS, EMAIL MARKETING
Page 71 EARNED MEDIA – MARCH RESULTS
NATIONAL/INTERNATIONAL TEXRail was mentioned in a Railway Age article: Rail transit and COVID-19, one year later.
Trinity Metro was featured in a Mass Transit article: Fort Worth residents want better public transit. What about the mayoral candidates?
Jeff Davis, board chairman, was quoted in Yahoo! News: Fort Worth residents want better public transit. What about the mayoral candidates?
LOCAL/REGIONAL Jeff Davis, board chairman, was quoted in a Fort Worth Star-Telegram article: Fort Worth residents want better public transit. What about the mayoral candidates?
The City of Fort Worth website featured an article about plans for a bus system redesign: Check out Trinity Metro’s draft plan to build A Better Connection.
Trinity Metro was in a story on NBC 5: Tips for visiting the Fort Worth Zoo during Spring Break.
The Southside ZIPZONE was featured in a Fort Worth Business Press article: ZIPZONE expands to serve TCU, Zoo, West 7th corridor.
The Fort Worth Star-Telegram published an article about the Southside ZIPZONE expansion: Here’s a quick way to get between Fort Worth’s Near Southside, the W. 7th area and TCU.
Rodney Woods, emerging mobility manager, was interviewed on KRLD: Trinity Metro expanding Southside ZIPZONE (second story in audio clip). Two versions of the story aired on KRLD.
ZIPZONE was featured on the City of Fort Worth website: Tips for navigating spring break.
Rodney Woods, emerging mobility manager, was interviewed on WBAP news radio: Trinity Metro expanding its on- demand rideshare program (second story in audio clip).
The City of Fort Worth website featured an article on Trinity Metro ZIPZONE: Trinity Metro expands two ZIPZONE service areas.
An article about an upcoming transit forum was published on the City of Fort Worth website: Mayoral candidates to talk transit on March 30.
President and CEO Bob Baulsir was quoted in a Community Impact Newspaper article: Trinity Metro expands free rides to vaccine sites.
Trinity Metro was mentioned in a WFAA 8 story: Trinity Metro to offer free rides for vaccines in Arlington. (Scroll down. Article is beneath the Denton County hospitalization chart.)
President and CEO Bob Baulsir was quoted in a Dallas Voice article: A note from Trinity Metro: Free rides to Arlington for vaccines.
Trinity Metro was in a CBS 11 story: DART, Trinity Metro keeping with federal face mask requirement.
President and CEO Bob Baulsir was quoted in a City of Fort Worth news article: Trinity Metro offering free rides to Arlington for vaccines.
Trinity Metro was included in a WBAP story: North Texas will still require riders to wear face coverings.
SHARED MEDIA – MARCH RESULTS
Page 72
OWNED MEDIA – MARCH RESULTS
OWNED MEDIA RESULTS SUMMARY: BLOG/MAKE YOUR MOVE
OWNED MEDIA RESULTS SUMMARY: GOVDELIVERY EMAIL/TEXT MARKETING BULLETINS SENT: 57 (53 IN FEBRUARY)
TOTAL RECIPIENTS: 220,464 (257,241 IN FEBRUARY)
EMAIL OPENS: 29,436 (38,940 IN FEBRUARY)
EMAIL OPEN RATE: 16% (18% IN FEBRUARY)
LINK CLICKS: 1,859 (1,883 IN FEBRUARY)
TOTAL SUBSCRIBERS 25,112 (20,738 IN FEBRUARY)
TOTAL SUBSCRIPTIONS 170,650 (165,421 IN FEBRUARY)
OWNED MEDIA RESULTS SUMMARY: PODCAST/WE’LL TAKE THE WHEEL
TOTAL PLAYS: 140 (INCLUDES PREVIOUS MONTH’S EPISODES)
EXCEPTIONAL WOMEN OF 62 TRINITY METRO PLAYS: WOMEN MAKING AN IMPACT IN 30 FORT WORTH PLAYS:
Page 73 OWNED MEDIA RESULTS SUMMARY: WEBSITE/RIDETRINITYMETRO.ORG
TRINITY METRO EASYRIDE – MARCH RESULTS
Total EASYRIDE organizations Total EASYRIDE participants Monthly EASYRIDE revenue (includes online and in-person sales)
72 (+/-0) 1,629 (+6)* $4,140 (-$670) + *Includes 1,018 City of Fort Worth $541.50 City of Fort Worth (+$162) employees. Does not include the 42K+ TCC $1,093.50 TCC (+$127.50) students who ride with their student I.D.
CITY OF FORT WORTH RIDERSHIP = 526 TRIPS TARRANT COUNTY COLLEGE RIDERSHIP = 847 TRIPS
EASYRIDE ticket type Total EASYRIDE sales by Total EASYRIDE revenue by ticket type ticket type
Local Monthly 54 (+3) $3,240 (+$180)
Regional Monthly 0 $0
Local Annual 2 (-1) $900 (-$850)
Regional Annual 0 $0
Page 74 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM
Item: Customer Relations Report Meeting Date: May 17, 2021
Detra Whitmore, Vice President of Customer Experience, will present an update on Customer Relations.
Page 75 Customer Relations Report March 2021
Detra Whitmore Vice President of Customer Experience
Page 76 Customer Care Calls
36000 31,665
26,988 26,919 26,613 English vs. Spanish 30000 27,595 26,219 18,000 16,233 16,000 14,649 14514 14,000 24000 16,429 12,000 16,679 15,884 10,000 16,100 16,027 18000 12,391 8,000 6,000 4,000 12000 17,215 2,000 350 422 410 14,999 15,670 15,284 14,514 16,643 0 Jan Feb Mar 6000
0 Average Wait Time Oct Nov Dec Jan Feb March April May June July Aug Sept (in seconds) 45 41 FY2020 FY2021 40 35 24 30 27 25 20 Calls Answered Lost and Found 15 ZIPZONE Goal: <60 sec. with no Wait Time Calls 10 14 5 78.71% 225 0 Jan Feb Mar
Page 77 Customer Expectations OUTREACH EFFORTS FOR MARCH FY2021 Fixed Route 57 90 • 1,245 • 825 • 18,209 77 Customer 41 Masks Schedules Contacts 60 56 Distributed distributed 48 25 33 18 12 12
JAN FEB MAR JAN FEB MAR
FY2020 FY2021 FY2020 FY2021
It’s good that Trinity Metro is letting the 14 13 ACCESS public know about the upcoming WOW! Moment Certificates changes. 12 Ops CUSTOMER Why are ticket machines far away from Marketing 10 TEXRail Platforms? Customer Care Very happy to receive masks. 8 7 7 More signage at Fort Worth Central Station 6 6 6 COMMENT 6 5 5 5 Not happy Rt 25 will not be going to the 4 4 mall. 4 3 Not happy Rt 6 is not going to the mall anymore. 2 1 1 1 CORNER Conductors on TEXRail are very nice 0 and helpful. Oct Nov Dec Jan Feb Mar Good to see Trinity Metro reaching out to the community and having more resources to get our comments heard not only by email.
Page 78 Goal 120 600 90 108 84 545 76 75 76 80 100 500 495 73 492 494 499 70 80 63 454 61 58 57 400 55 55 56 390 60 60 371 356 367 350 50 Goal 40 300 350 40 40
Vanpools 24 Participants 19 24 200 30 20 13
20 100 0 10 FY2017 FY2018 FY2019 FY2020 FY2021
0 0 Clean, litter free bus stops improve the communities’ appearance and October November December January February March increases ridership. Transit customers feel the sense of safety and FY20 Vanpools FY21 Vanpools FY20 Paricipants FY21 Participants security while waiting for the bus. The community has really stepped up to support our adopt a stop program. Top Employers with Vanpool Participation V.A. Hospital – 15 Bell Helicopter – 14 Bureau of Prisons – 10 Lockeed Martin – 10 AAFES - 5 Page 79 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM
Item: GoPass Demonstration Meeting Date: May 17, 2021
Kelli Shields, Vice President of Human Resources, will present an update on GoPass.
Page 80 FORT WORTH BIKE SHARING COMMITTEE INFORMATION ITEM
Item: Fort Worth Bike Sharing Report Meeting Date: May 17, 2021
Jennifer Grissom, Director of Fort Worth Bike Sharing, will present an update on Fort Worth Bike Sharing.
Page 81 FORT WORTH BIKE SHARING INFORMATION ITEM
Item Number: Fort Worth Bike Sharing Report Meeting Date: May 17, 2021
Ridership – Trip Report
18000
13623
12000 8934 7616 7615 8035 7262 6195 5226 4180 6000 3615 3254 3505 6133 5022 3615 3324 0 2296 Oct Nov Dec Jan Feb March April May June July Aug Sept FY2020 FY2021
TOP 10 STATION AVG DAILY CHECKOUTS REPORT
Kiosk FY2020 Avg Daily Kiosk FY 2021 Avg Checkouts Daily Checkouts
Trinity Park South 29.04 Trinity Park South 20.06
Trinity Park North 20.98 Trinity Park North 14.92
The Trailhead at Clearfork 20.48 The Trailhead at Clearfork 14.64
W. 7th St. & Stayton 16.51 Riverfront Drive 12.27
Panther Island Pavilion 15.16 Panther Island Pavilion 11.57
Riverfront Drive 13.36 W. 7th St. & Stayton 10.19
West Bend 9.57 Wes tBend 6.65
Montgomery Plaza 6.54 Montgomery Plaza 4.38
City Place 4.85 Waterside 3.75
Crockett Row 4.76 TCU 3.49
We can see that in FY 2020, park stations were a popular choice for checkouts. We are now seeing the station checkouts balance more evenly across the system with more checkouts from city stations.
Page 82 NEW STATION PLACEMENT
We will be placing 14 new stations in the next 4 months bringing the total station count to 60.
• Private Land Use: TCU – Lowden and Worth Hills • Private Land Use: The Shops at Clearfork • Private Land Use: The Foundry District • Parks • Capps • Marine Creek Linear • Linwood • Rosemont • Kellis • Lincoln • Rodeo • City • Vaughn & Collard • Bluebonnet Circle (@ Belenty’s Love)
• The Grand on Rosedale
80 NEW ELECTRIC ASSIST BIKES
We have placed 68 of the 80 electric bikes that were ordered as part of the asset purchase agreement in our system brining our system total to 280 traditional red bikes and 118 electric assist bikes.
Electric Assist Bikes are ridden, on average, 30% more than the classic red bikes.
Avg Rides Per Day Classic Bikes 0.51 Electric Assist Bikes 1.60
MAY BIKE MONTH
5/7 - BLUE ZONES SPECIAL FREE FRIYAY
5/10-14 - DFWI & NEIGHBOR GROCER GIVE AWAY WEEK
5/14 - TENTATIVE BIKE WEEK KICK OFF RIDE WITH MAYOR PRICE
5/17-21 - TM BIKE TO WORK WEEK
5/20 - FWO GO BIKE IN CONCERT at CLEARFORK TRAILHEAD
5/21 - BIKE TO WORK DAY
Page 83 FINANCE & AUDIT COMMITTEE INFORMATION ITEM
Item: Finance Update Meeting Date: May 17, 2021
Fred Crosley, Chief Financial Officer/ Vice President, will present an update on Finance.
Page 84 Fort Worth Transportation Authority Balance Sheet As of March 31, 2021 (Unaudited) CURRENT ASSETS Cash restricted for Operations $3,227,757 Cash restricted for Rail Vehicles 795,303 Unrestricted cash and cash equivalents 41,972,359 Receivables 18,249,957 Inventory 2,273,371 Prepaid 3,828,567 Total Current Assets 70,347,313 FIXED ASSETS Work in Progress 25,202,564 Land 156,770,450 Buildings 152,273,956 Building Improvements 4,252,901 Machinery and Equipment 373,739,408 Improvements other than Buildings 764,632,378 Intangible Assets 18,897,291 1,495,768,947 Less: Accumulated Depreciation & Amortization (324,302,232) Total Fixed Assets 1,171,466,715
TOTAL ASSETS $1,241,814,028
LIABILITIES AND NET ASSETS
CURRENT LIABILITIES Accounts Payable and Accrued Liabilities $16,690,744 Payroll Liabilities 3,738,678 Unearned Revenue 1,294,250 Unearned Grant Revenue 795,303 Current portion of LT Payable to State 69,468 Current portion of LT TEXRail Loan 60,000,000 Current portion of LT Due Grapevine 160,291 Total Current Liabilities 82,748,734
LONG TERM LIABILITIES Long Term Payable to State 8,892,122 Long Term Payable to City of Grapevine 3,428,049 Total Long Term Liabilities 12,320,171
TOTAL LIABILITIES $95,068,905
NET POSITION Net Investment in Capital Assets $1,090,825,447 Operating Reserve 3,227,757 Escrow Reserve 2,000,000 Unrestricted 50,691,919
TOTAL NET POSITION $1,146,745,123 Page 85 Fort Worth Transportation Authority Statement of Revenues and Expenses Fiscal Year to Date March 31, 2021 (Unaudited) Actual Budget Variance Operating Revenue Fares Multi Modal Fares (Note 1) $1,797,521 $3,035,856 ($1,238,335) ACCESS Fares 363,077 429,064 (65,987) Easy Ride & Corporate (Note 2) 113,246 247,606 (134,360) Other Revenue Sales Tax (Note 3) 35,540,918 28,702,328 6,838,590 Fort Worth Bike Share 61,895 208,677 (146,782) Advertising 270,299 250,000 20,299 Rental Income 260,658 333,653 (72,995) Other 591,399 569,460 21,939 Total Operating Revenue: 38,999,015 33,776,645 5,222,370 Federal/State/Local Income: Operating Assistance Grants (Note 4) 10,666,188 15,361,399 (4,695,211) Grapevine Contribution (Note 5) 3,809,919 3,191,290 618,629 Contributions from Partners 808,015 1,052,406 (244,391) Total Assistance Income 15,284,122 19,605,095 (4,320,973)
Total Revenue $54,283,137 $53,381,740 $901,397 Operating Expenses Fixed Route Operations Salaries & Fringe Benefits $13,438,017 $13,461,156 ($23,139) Services 522,775 315,046 207,729 Purchased Transportation (Note 6) 894,276 1,526,373 ($632,097) Other 1,974,787 1,748,761 $226,026 Total Fixed Route Operations 16,829,855 17,051,336 (221,481) ACCESS Operations Salaries & Fringe Benefits 2,701,775 2,832,874 (131,099) Services 2,216,670 1,994,204 222,466 Other 395,684 382,135 13,548 Total ACCESS Operations 5,314,129 5,209,214 104,915 TRE Operations Salaries & Fringe Benefits 59,687 51,573 8,114 Services (Note 7) 7,012,308 7,986,890 (974,582) Other 12,177 1,050 11,127 Total TRE Operations 7,084,171 8,039,513 (955,342) TEXRail Operations Salaries & Fringe Benefits 197,064 209,199 (12,136) Services 8,199,246 9,478,415 (1,279,169) Other (Note 8) 3,786,979 4,798,367 (1,011,388) Total TEXRail Operations 12,183,289 14,485,981 (2,302,693) Bike Share Operations Salaries & Fringe Benefits 95,520 206,983 (111,464) Services 51,013 50,515 498 Other 24,276 92,840 (68,564) Total Bike Share Operations 170,809 350,338 (179,529) General & Administrative Salaries, Wages & Fringe Benefits (Note 9) 6,270,937 7,031,917 (760,980) Other Professional Services 3,176,366 3,962,238 (785,873) Vehicle & Facilities Maintenance 994,481 909,516 84,965 Software/Systems Maintenance 1,093,996 1,108,350 (14,354) Other General & Administrative 1,551,228 2,249,448 (698,220) Total General & Administrative 13,087,007 15,261,469 (2,174,463) Total Operating Expenses: $54,669,260 $60,397,851 ($5,728,592) Operating Income / (Deficit) ($386,124) ($7,016,111) $6,629,988 Capital Grants (Note 10) 28,452,525 36,826,302 (8,373,777) Investment Income 39,624 40,000 (376) Depreciation (24,246,322) (24,532,995) 286,673 Interest expense (11,810) 34,100 (45,910) Net Income / (Deficit) $3,847,894 $5,351,296 ($1,503,401)
Page 86 Fort Worth Transportation Authority Notes to Financial Presentations Comparisons of Actual Results to FY21 Budgeted Amounts
($ 000's) Note 1 Multi Modal Fares Less ridership and a $.08 reduction in average price to budget.
Note 2 Easy Ride & Corporate $ 90 Unfavorable subscription variances, including from Visit FW, Sundance Square, Downtown FW $ 44 Unfavorable variance between annual passes anticipated compared to actually purchased
Note 3 Sales Tax $ 34,585 Actual collections $ 7,156 Accrual for March $ (6,200) Overpayment from the State -4.2% February collection variance -0.1% YTD Collections variance
Note 4 Operating Assistance Grants The variance is substantially due to the recognition of revenue from the CARES Act in FY20 over that anticipated in the budgeting process.
Note 5 Grapevine Contribution $ 2,467 Actual collections $ 1,343 Accrual for February and March -20.4% January collection variance -25.1% YTD Collections variance
Note 6 Fixed Route Operations - Purchased Transportation The variance is substantially due to the activities of all ZIPZONES.
Note 7 TRE Operations - Services Lower than budgeted PTC costs and less costs paid to Herzog amounted to 55% and 25% of the variance with budget to date.
Note 8 TEXRail Operations - Other Insurance costs related to the contract with FW&W have not been incurred which accounted for 75% of the variance with budget to date.
Note 9 General & Administrative - Salaries, Wages & Fringe Benefits Budget salary increases were not awarded for FY21 which substantially accounted for the variance when coupled with open positions.
Note 10 Capital Grants Timing differences with the expenditure of funds for projects.
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