Sustainability Report 2020 Report Sustainability
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SUSTAINABILITY REPORT 2020 REPORT SUSTAINABILITY 414615-U MATRIX CONCEPTS HOLDINGS BERHAD SUSTAINING GROWTH. CREATING VALUE ANNUAL REPORT 2020 MATRIX CONCEPTS HOLDINGS BERHAD 2020 Sustainability Report CONTENTS A MESSAGE FROM ECONOMIC 17 ENVIRONMENT 24 OUR CHAIRMAN 2 JOINT-VENTURE AGREEMENT ENERGY MANAGEMENT 25 (“JVA”) WITH KOPERASI Focusing on Renewable Energy 25 KEMAJUAN TANAH NEGERI ABOUT JOHOR (“KOPKETA”) 17 WASTE MANAGEMENT 26 THIS SUSTAINABILITY IBS Waste Management 26 REPORT 4 A PROMISING START TO OUR HEALTHCARE VENTURE 18 Construction Waste 28 Recyclable Waste 29 EDUCATION TRANSFORMATION 18 Food Waste From Club 30 SUSTAINABILITY INTERNATIONAL PRESENCE 19 PROGRESS OVERVIEW 5 RESOURCES EFFICIENCY Matrix Affirms Its Foothold BEHAVIOUR 31 SUSTAINABILITY GOVERNANCE 6 in Indonesia 19 Biodegradable Straws and Positive Growth in Australia SUSTAINABILITY POLICY 7 Food Packaging 32 Projects 20 Our Sustainability Goal 7 Scheduled Waste at IBS Plant 32 SUSTAINABLE SUPPLY CHAIN 21 WHAT SETS US APART 8 Minimising Waste in the Sustainable and 32 9 Supply Chain Business Model Responsible Sourcing 22 10 PROTECTING WATER How We Add Value Building Supplier RESOURCES 33 How We Limit Negative Impacts 10 Sustainability Capacity 22 Employment and Ethics 22 ELECTRICITY AND WATER 33 ENGAGING WITH ETHICS AND ANTI-CORRUPTION 22 PROTECTING AND ENHANCING NATURE 33 OUR STAKEHOLDERS 11 Whistleblowing Policy 24 CARBON FOOTPRINT 34 Scope 1 34 MATERIALITY Scope 2 34 AND REPORTING 12 Scope 3 35 35 THE METHODOLOGY 13 ENVIRONMENTAL AWARENESS THE RESULTS 16 FTSE Russell (the trading name of FTSE International Limited and Frank Russell Company) confirms that Matrix Concepts Holdings Berhad has been independently assessed according to the FTSE4Good criteria, and has satisfied the requirements to become a constituent of the FTSE4Good Index Series. Created by the global index provider FTSE Russell, the FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance practices. HUMAN RIGHTS 36 SOCIETY 46 Ramadhan with Pertubuhan Darul Asnaf & PERKASIH N9 55 SOCIETAL ENGAGEMENT Bubur Lambuk Ramadhan 55 AND COMMITMENT 46 SUSTAINABLE WORKFORCE 37 SPONSORSHIP, DONATION AND FINANCIAL CONTRIBUTIONS 46 SUSTAINABLE PLACES HOW OUR PEOPLE FRAMEWORK TO LIVE 56 CREATING AND SUSTAINING ENABLES OUR STRATEGY VALUE FOR OUR COMMUNITY 47 AND DELIVERS VALUE 37 PLACEMAKING AND Minangkabau Raya 47 COMMUNITY INFRASTRUCTURE 56 COMPETITIVE BENEFITS 38 Musang King Fiesta 48 Developing Seremban 56 TRAINING AND DEVELOPMENT 38 Aidilfitri Open House with REDEFINING UNITY Hunny Madu and Chef Wan 48 A SAFE WORKPLACE 39 IN A SUSTAINABLE SOCIETY 58 Cultural Trip 49 Matrix Safety and October Pink Month 59 Health Governance 40 13th My Earth, My Home Family Aquatic Therapy 59 Safety Initiatives and Training 42 Run-Walk-Fun 49 Two Nights in Bangkok Handing Over of the Sheikh Haji Compulsory Safety Training for @ Bandar Sri Sendayan 59 Subcontractor Workers 43 Ahmad Mosque 50 CREATING GREAT PLACES 60 Diesel and Chemical Storage 43 Merdeka Parade 51 Our Safety Performance NS Matrix Championship 51 ACTIVE ENGAGEMENT 61 at the IBS Plant 43 Sharing Deepavali Blessings with QUALITY CONSTRUCTION Those Less Fortunate 51 AN ENGAGED WORKFORCE 44 DELIVERING CUSTOMER Local Agenda 21 52 SATISFACTION 62 A DIVERSE WORKFORCE 44 Post UPSR Active English Camp 53 IMPROVING EFFICIENCY 45 NOTICE PERIOD A Humble Celebration of WITH INDUSTRIALISED World Hospice Care Day 53 BUILDING SYSTEM 62 The Edge KL Rat Race 53 CUSTOMER PRIVACY 63 Kindness Day – Charity Run COMPLIANCE 63 Bukit Putus Challenge 54 Blood Donation Campaign 54 Fighting COVID-19 in the GRI CONTENT INDEX 64 Community 54 SUSTAINABILITY REPORT 2020 | MATRIX CONCEPTS HOLDINGS BERHAD A Message FROM OUR CHAIRMAN AS PART OF OUR EFFORTS TO efficient operations. I am particularly proud of the progress of our IBS plant, which has started its operations while reducing INCREASE THE TRANSPARENCY OF and managing unnecessary waste. COMMUNICATION WITH STAKEHOLDERS, I AM PROUD TO PRESENT MATRIX Our commitment to community development continues to grow. In FY2020, the Group contributed more than RM6.5 CONCEPTS HOLDINGS BERHAD’S million to various CSR programmes and sponsorships (“MATRIX”) FIRST STANDALONE including COVID-19 pandemic funds and sports development SUSTAINABILITY REPORT. PRIOR programmes. Signing an agreement with Pusat Hemodialisis Mawar in September 2019 also allowed us to make good TO THIS PUBLICATION, WE HAVE inroads into the healthcare industry to provide quality affordable BEEN INTEGRATING THE GROUP’S healthcare to the community. SUSTAINABILITY PERFORMANCE INTO With all these initiatives that were implemented and milestones THE ANNUAL REPORT. achieved throughout the year coupled with the Triple Bottom Line principle of People-Profits-Planet, we hope to deliver We have shaped our strategy to generate lasting value, not more value to our stakeholders. These successes would not be only for shareholders but for all local communities served by possible without the support of our people. During the year, we our projects. Our focus remains on making deliberate and reviewed business operations to help our people thrive. Matrix meaningful sustainability improvements across the entire Group. continued to invest in people development and placed great emphasis on nurturing employees’ wellbeing. I am pleased to All business units at Matrix support growth by recognising their share that the feedback received from our people during various responsibilities to stakeholders and the environment in which we engagement activities remains positive. This demonstrates operate. Sustainability is the way we deliver our obligations to the significant impact that our culture and people have on the secure a better future for all. Our shared values drive each and energy, growth and performance of the Group. every one of us to think bigger and move further by conducting our business in a more sustainable manner. Moving forward, we are optimistic that we can do more to inculcate sustainability into all aspects of the business and the This Sustainability Report communicates a holistic and concise communities we serve. We will continue to engage our tenants, strategy in line with global standards. It adopts a more inclusive residents, supply chain partners and the community at large in approach to presenting our sustainability journey and is guided our journey. I look forward to reporting our future progress. by specific economic, environmental, social and governance metrics. With your unwavering trust and support, along with Matrix’s tagline “Nurturing Environment Enriching Lives”, we remain We continue to enrich more lives and build a sustainable inspirited to continue to uplift and enrich lives. I invite you to platform for growth. Driven by positive economic tailwinds, read the Report, which provides a detailed overview of our Matrix continued to make progress in building communities in progress to date and outlines our plans and aspirations for Seremban, Johor and Klang Valley. We have also established a the years ahead. strong footprint in Indonesia and Australia with our large-scale, master-planned projects. During the financial year, I am pleased to announce that we DATO’ HAJI MOHAMAD HASLAH BIN MOHAMAD AMIN have achieved many great milestones in various areas of Chairman sustainability. Significant environmental benefits have been Sustainability Committee realised through our solar, recycling and waste management projects. All of these contribute to greener, safer and more 30 July 2020 2 MATRIX CONCEPTS HOLDINGS BERHAD | SUSTAINABILITY REPORT 2020 3 SUSTAINABILITY REPORT 2020 | MATRIX CONCEPTS HOLDINGS BERHAD About This SUSTAINABILITY REPORT Matrix Concepts Holdings Berhad’s (“Matrix” or “the FORWARD LOOKING STATEMENT Company”) Sustainability Report (“Report”) presents challenges, achievements and strategies to address This disclosure contains past and present initiatives its vision of nurturing the environment and enriching and future statements based on plans, prospects, lives in the course of conducting its business and management policies and strategies as of the operations. publication date. These forward-looking statements are assumptions or estimations based on information This annual disclosure concentrates on the wider available at the time the Report was prepared. Due to impacts of the business and the resources we depend a range of variables, the results or circumstances of upon. It describes our financial and non-financial future business activities may vary from the forecasts. performance and the way in which we interact with people and the environment to sustain value and CONTACT US mitigate risks. A digital full version of this Report is available on This Report contains the wide-ranging information our corporate website www.mchb.com.my. Please necessary for a more integrated report in addition consider the environmental implications before printing to Economic, Environmental, Social (“EES”) issues this report. covered in previous publications. This approach provides various stakeholders with a fully integrated The Report complies with all relevant strategic understanding of Matrix’s initiatives. reporting requirements including the Global Reporting Initiative (“GRI”) Standards: CORE and Bursa Malaysia SCOPE OF THE REPORT AND Sustainability Reporting Guidelines. PERIOD COVERED We welcome your feedback, input and comments This Sustainability Report covers Matrix’s economic, on this Report.