Case Study CARE MODELS FOR High-Need, High-Cost The Hospital at Home Model: Bringing Patients Hospital-Level Care to the Patient August 2016 Sarah Klein, Martha Hostetter, and Douglas McCarthy PROGRAM AT A GLANCE KEY FEATURES Offers patients who need to be hospitalized the option of receiving This case study is one in an ongoing hospital-level care at home for conditions that can be safely treated there. series examining programs that aim to improve outcomes and reduce costs of TARGET POPULATION Patients who require hospitalization for conditions with well- care for patients with complex needs, defined treatment protocols, such as congestive heart failure and chronic obstructive pul- who account for a large share of U.S. monary disease. health care spending. WHY IT’S IMPORTANT Patients often are more comfortable receiving care in a familiar For more information about this brief, home environment. For the frail and elderly in particular, hospital stays can pose a variety please contact: of health threats, including delirium, infections, and falls. Hospitals also have high fixed costs. Sarah Klein BENEFITS Excluding physician fees, the average cost of caring for patients at home rather The Commonwealth Fund than the hospital is 19 percent lower. Clinical outcomes are comparable or better, while
[email protected] patient satisfaction is higher. CHALLENGES A sufficient and predictable number of enrolled patients is needed to develop economies of scale and justify the investment in dedicated staff. The mission of The Commonwealth Fund is to promote a high performance health care system. The Fund carries out this mandate by INTRODUCTION supporting independent research on In June, 67-year-old Felimon Bailon showed up in an emergency department at health care issues and making grants to improve health care practice and Presbyterian Healthcare Services in Albuquerque, New Mexico, with a large and policy.