Springer Proceedings in Business and Economics More information about this series at http://www.springer.com/series/11960 P.K. Kapur • Uday Kumar • Ajit Kumar Verma Editors

Quality, IT and Business Operations Modeling and Optimization

123 Editors P.K. Kapur Uday Kumar Amity Center for Interdisciplinary Research Division of Operation & Maintenance Amity University Engineering Noida, UP, India Luleå University of Technology Luleå, Sweden Ajit Kumar Verma WesternNorwayUniversity of Applied Sciences Haugesund, Norway

ISSN 2198-7246 ISSN 2198-7254 (electronic) Springer Proceedings in Business and Economics ISBN 978-981-10-5576-8 ISBN 978-981-10-5577-5 (eBook) DOI 10.1007/978-981-10-5577-5

Library of Congress Control Number: 2017951856

© Springer Nature Singapore Pte Ltd. 2018 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Printed on acid-free paper

This Springer imprint is published by Springer Nature The registered company is Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore Contents

A Conceptual Architectural Design for Intelligent Health Information System: Case Study on India ...... 1 Sachin Kumar, Saibal K. Pal, and Ram Pal Singh A General Framework for Modeling of Multiple-Version Software with Change-Point ...... 17 Gaurav Mishra, P.K. Kapur, and A.K. Shrivastava An Improved Scoring System for Software Vulnerability Prioritization .. 33 Ruchi Sharma and R.K. Singh Analysis of Feature Ranking Techniques for Defect Prediction in Software Systems ...... 45 Sangeeta Sabharwal, Sushama Nagpal, Nisha Malhotra, Pratyush Singh, and Keshav Seth Analysis of Impediments to Sustainability in the Food Supply Chain: An Interpretive Structural Modeling Approach ...... 57 Jyoti Dhingra Darbari, Vernika Agarwal, Rashi Sharma, and P.C. Jha Analysis of Module-Based Software Reliability Growth Model Incorporating Imperfect Debugging and Fault Reduction Factor ...... 69 Madhu Jain, Anuradha Jain, and Ritu Gupta Analytics for Maintenance of Transportation in Smart Cities ...... 81 Adithya Thaduri, Ajit Kumar Verma, and Uday Kumar Business Strategy Prediction System for Market Basket Analysis ...... 93 Sumit Jain, Nand Kishore Sharma, Sanket Gupta, and Nitika Doohan Defending the OSN-Based Web Applications from XSS Attacks Using Dynamic JavaScript Code and Content Isolation ...... 107 Pooja Chaudhary, B.B. Gupta, and Shashank Gupta

v vi Contents

Development of QFD Methodology ...... 121 Frolova Elena, Albina Gazizulina, Elena Eskina, Maria Ostapenko, and Dmitriy Aidarov Discrete-Time Framework for Determining Optimal Software Release and Patching Time...... 129 Anshul Tickoo, P.K. Kapur, A.K. Shrivastava, and Sunil K. Khatri EFA-FTOPSIS-Based Assessment of Service Quality: Case of Shopping Websites ...... 143 Vivek Agrawal, Akash Agrawal, and Anand Mohan Agrawal Finding Efficiency in Data Envelopment Analysis Using Variable Reduction Technique ...... 155 Seema Gupta, K.N. Rajeshwari, and P.C. Jha Fire Safety Experimental Investigations of Time to Flashover as a Function of Humidity in Wood ...... 165 Ajit Srividya, Torgrim Log, and Arjen Kraaijeveld Fixing of Faults and Vulnerabilities via Single Patch ...... 175 Yogita Kansal, Uday Kumar, Deepak Kumar, and P.K. Kapur LC-ELM-Based Gray Scale Image Watermarking in Wavelet Domain ... 191 Rajesh Mehta and Virendra P. Vishwakarma Implementing and Evaluating R-Tree Techniques on Concurrency Control and Recovery with Modifications on Nonspatial Domains ...... 203 Rucche Sharrma and Amit Gupta Inventory Decisions for Imperfect Quality Deteriorating Items with Exponential Declining Demand Under Trade Credit and Partially Backlogged Shortages ...... 213 Chandra K. Jaggi, Prerna Gautam, and Aditi Khanna Maintenance in the Era of Industry 4.0: Issues and Challenges ...... 231 Uday Kumar and Diego Galar Modeling Fault Detection Phenomenon in Multiple Sprints for Agile Software Environment ...... 251 Prabhanjan Mishra, A.K. Shrivastava, P.K. Kapur, and Sunil K. Khatri Optimal Price and Warranty Length for Profit Determination: An Evaluation Based on Preventive Maintenance ...... 265 Adarsh Anand, Shakshi Singhal, Saurabh Panwar, and Ompal Singh Six Sigma Implementation in Cutting Process of Apparel Industry...... 279 Reena Nupur, Kanika Gandhi, Anjana Solanki, and P.C. Jha Contents vii

Forecasting of Major World Stock Exchanges Using Rule-Based Forward and Backward Chaining Expert Systems ...... 297 Sachin Kamley, Shailesh Jaloree, and R.S. Thakur Performance Enhancement of AODV Routing Protocol Using ANFIS Technique ...... 307 Vivek Sharma, Bashir Alam, and M.N. Doja Preservation of QoS and Energy Consumption-Based Performance Metrics Routing Protocols in Wireless Sensor Networks ...... 313 Ram Bhushan Agnihotri, Nitin Pandey, and Shekhar Verma Reliability Analysis for Upgraded Software with Updates ...... 323 Adarsh Anand, Subhrata Das, Deepti Aggrawal, and P.K. Kapur Quantitative Software Process Improvement Program Using Lean Methodology ...... 335 Mahesh Kuruba and Prasad Chitimalla Selection of Optimal Software Reliability Growth Models: A Fuzzy DEA Ranking Approach ...... 347 Vijay Kumar, V.B. Singh, Ashish Garg, and Gaurav Kumar Significance of Parallel Computation over Serial Computation Using OpenMP, MPI, and CUDA ...... 359 Shubhangi Rastogi and Hira Zaheer Software Release and Patching Time with Warranty Using Change Point ...... 369 Chetna Choudhary, P.K. Kapur, A.K. Shrivastava, and Sunil K. Khatri Two-Dimensional Framework to Optimize Release Time and Warranty.. 383 Nitin Sachdeva, P.K. Kapur, and Ompal Singh Technological Capabilities Impacting Business Intelligence Success in Organisations ...... 405 Rekha Mishra and A.K. Saini Testing Time and Effort-Based Successive Release Modeling of a Software in the Presence of Imperfect Debugging...... 421 Vijay Kumar, P.K. Kapur, Ramita Sahni, and A.K. Shrivastava The Role of Educational ERP in the Isomorphic Development of the Newly Started Higher Education Institutions ...... 435 Said Eid Younes When to Start Remanufacturing Using Adopter Categorization ...... 443 Nitin Sachdeva, P.K. Kapur, and Ompal Singh Contributors

Vernika Agarwal Department of Operational Research, University of Delhi, New Delhi, India Deepti Aggrawal University School of Management and Entrepreneurship, Delhi Technical University, East Delhi Campus, Delhi, India Ram Bhushan Agnihotri Amity Institute of Information Technology, Amity University, Noida, India Akash Agrawal Quality Council of India, Delhi, India Anand Mohan Agrawal GLA University, Mathura, Uttar Pradesh, India Vivek Agrawal IBM, GLA University, Mathura, Uttar Pradesh, India Dmitriy Aidarov Russian Presidential Academy of National Economy and Public Administration, Togliatti, Russia Bashir Alam Department of Computer Engineering, Jamia Millia Islamia, New Delhi, India Adarsh Anand Department of Operational Research, University of Delhi, Delhi, India Pooja Chaudhary Department of Computer Engineering, National Institute of Technology Kurukshetra, Kurukshetra, Haryana, India Prasad Chitimalla Global Consulting Practice, Tata Consultancy Services, Pune, India Chetna Choudhary Amity School of Engineering & Technology, Amity Univer- sity, Noida, UP, India Jyoti Dhingra Darbari Department of Operational Research, University of Delhi, New Delhi, India

ix x Contributors

Subhrata Das Department of Operational Research, University of Delhi, Delhi, India M. N. Doja Department of Computer Engineering, Jamia Millia Islamia, New Delhi, India Nitika Doohan MediCapsIndore, Indore, India Frolova Elena Department of General Engineering, Orenburg State University, Orenburg, Russian Federation Elena Eskina Department “Production of Aircraft and Quality Management”, Samara University, Samara, Russia Diego Galar Luleå University of Technology, Luleå, Sweden Kanika Gandhi Bhavan’s Usha & Lakshmi Mittal Institute of Management, New Delhi, India Ashish Garg Department of Electronics & Communication Engineering, Amity School of Engineering & Technology, New Delhi, India Albina Gazizulina Monitoring Centre for Science and Education, Peter the Great St. Petersburg Polytechnic University, St. Petersburg, Russia Prerna Gautam Department of Operational Research, Faculty of Mathematical Sciences, University of Delhi, Delhi, India Amit Gupta Maharaja Agarsen Institute of Technology (MAIT), G.G.S. Indraprastha University, Delhi, India B. B. Gupta Department of Computer Engineering, National Institute of Technol- ogy Kurukshetra, Kurukshetra, Haryana, India Ritu Gupta AIAS, Amity University, Noida, UP, India Sanket Gupta ATC, Indore, India Seema Gupta School of Mathematics, Devi Ahilya University Indore, Indore, India Shashank Gupta Department of Computer Engineering, National Institute of Technology Kurukshetra, Kurukshetra, Haryana, India Chandra K. Jaggi Department of Operational Research, Faculty of Mathematical Sciences, University of Delhi, Delhi, India Anuradha Jain Institute of Basic Science, Khandari, Agra, UP, India Madhu Jain Department of Mathematics, Indian Institute of Technology Roorkee, Roorkee, Uttarakhand, India Sumit Jain SCSIT-DAVV, Indore, India Contributors xi

Shailesh Jaloree Department of Applied Mathematics and Computer Science, S.A.T.I., Vidisha, Madhya Pradesh, India P. C. Jha Departmentof Operational Research, University of Delhi, New Delhi, India Sachin Kamley Department of Computer Applications, S.A.T.I., Vidisha, Madhya Pradesh, India Yogita Kansal Amity Institute of Information Technology, Amity University, Noida, India P. K. Kapur Amity Center for Interdisciplinary Research, Amity University, Noida, UP, India Aditi Khanna Department of Operational Research, Faculty of Mathematical Sciences, University of Delhi, Delhi, India Sunil K. Khatri Amity Institute of Information Technology, Amity University, Noida, UP, India Arjen Kraaijeveld Stord/Haugesund University College, Haugesund, Norway Deepak Kumar Amity Institute of Information Technology, Amity University, Noida, India Gaurav Kumar Department of Electronics & Communication Engineering, Amity School of Engineering & Technology, New Delhi, India Sachin Kumar Department of Computer Science and CIC, University of Delhi, Delhi, India Uday Kumar Luleå University of Technology, Luleå, Sweden Vijay Kumar Department of Mathematics, Amity School of Engineering & Tech- nology, New Delhi, India Mahesh Kuruba Global Consulting Practice, Tata Consultancy Services, Pune, India Torgrim Log Stord/Haugesund University College, Haugesund, Norway Nisha Malhotra Division of Computer Engineering, NSIT, University of Delhi, New Delhi, India Rajesh Mehta Department of Computer Science, Amity School of Engineering and Technology, New Delhi, India Gaurav Mishra Department of Applied Sciences, Amity University, Greater Noida, India Prabhanjan Mishra Amity Institute of Information Technology, Amity Univer- sity, Noida, UP, India xii Contributors

Rekha Mishra University School of Management Studies (USMS), Guru Gobind Singh Indraprastha University, New Delhi, India Sushama Nagpal Division of Computer Engineering, NSIT, University of Delhi, New Delhi, India Reena Nupur Department of Applied Mathematics, School of Vocational Studies and Applied Sciences, Gautam Buddha University, Noida, Uttar Pradesh, India Maria Ostapenko Department “Machines and Tools”, Tyumen Industrial Univer- sity, Tyumen, Russia Saibal K. Pal Scientist ‘G’, SAG, DRDO, Delhi, India Nitin Pandey Amity Institute of Information Technology, Amity University, Noida, India Saurabh Panwar Department of Operational Research, University of Delhi, Delhi, India K. N. Rajeshwari School of Mathematics, Devi Ahilya University Indore, Indore, India Shubhangi Rastogi Ajay Kumar Garg Engineering College, Ghaziabad, India Sangeeta Sabharwal Division of Computer Engineering, NSIT, University of Delhi, New Delhi, India Nitin Sachdeva Department of Operational Research, University of Delhi, Delhi, India Ramita Sahni Department of Applied Mathematics, Amity Institute of Applied Sciences, Amity University, Noida, India A. K. Saini University School of Management Studies (USMS), Guru Gobind Singh Indraprastha University, New Delhi, India Keshav Seth Division of Computer Engineering, NSIT, University of Delhi, New Delhi, India Nand Kishore Sharma ATC, Indore, India Rashi Sharma Department of Operational Research, University of Delhi, New Delhi, India Rucche Sharrma SOCIS, IGNOU, Delhi, India Ruchi Sharma Indira Gandhi Delhi Technical University for Women, Kashmere Gate, New Delhi, India Vivek Sharma Department of Computer Engineering, Jamia Millia Islamia, New Delhi, India Contributors xiii

A. K. Shrivastava Amity Center for Interdisciplinary Research, Amity University, Noida, UP, India Ompal Singh Department of Operational Research, University of Delhi, Delhi, India Pratyush Singh Division of Computer Engineering, NSIT, University of Delhi, New Delhi, India R. K. Singh Indira Gandhi Delhi Technical University for Women, Kashmere Gate, New Delhi, India Ram Pal Singh Department of Computer Science, DDUC, University of Delhi, Delhi, India V. B. Singh Delhi College of Arts & Commerce, University of Delhi, Delhi, India Shakshi Singhal Department of Operational Research, University of Delhi, Delhi, India Anjana Solanki Department of Applied Mathematics, School of Vocational Stud- ies and Applied Sciences, Gautam Buddha University, Noida, Uttar Pradesh, India Ajit Srividya Stord/Haugesund University College, Haugesund, Norway Adithya Thaduri Luleå University of Technology, Luleå, Sweden R. S. Thakur Department of Computer Applications, M.A.N.I.T., Bhopal, Madhya Pradesh, India Anshul Tickoo Amity School of Engineering, Amity University, Noida, UP, India Ajit Kumar Verma Western Norway University of Applied Sciences, Haugesund, Norway Shekhar Verma Indian Institute of Information Technology, Allahabad, India Virendra P. Vishwakarma University School of Information and Communication Technology, USICT, Guru Gobind Singh Indraprastha University, New Delhi, India Said Eid Younes Department of Information Systems, College of Economics, Management and Information Systems, University of Nizwa, Nizwa, Sultanate of Oman Hira Zaheer Indian Institute of Technology, Roorkee, India About the Editors

P. K. Kapur Professor P.K. Kapur is director of the Amity Centre for Interdisciplinary Research, Amity University, Noida, India; former dean of the Faculty of Mathematical Sciences (FMS), New Delhi; and former head of the Department of Operational Research, University of Delhi. He is the author of books such as: Software Reli- ability Assessment with OR Applications (Springer UK, 2011) and Contributions to Hardware and Software Reliability (World Scientific, Singapore, 1999). He has executed various research projects funded by the University Grants Commission (UGC) and the Defence Research and Development Organisation (DRDO) in the field of mathematical modeling in marketing and software reliability. He has been the president of SREQOM since 2000 and is a former president of the Operational Research Society of India. He is the editor-in-chief of IJSAEM (Springer), has edited five volumes of conference proceedings, and has been the guest editor for special issues of IJRQSE, CDQM, OPSEARCH,etc.

Uday Kumar Professor Uday Kumar holds a B.Tech. from IIT BHU (1979) and a Ph.D. in mining equipment engineering (reliability and maintenance) from Luleå University of Tech- nology, Sweden (1990). Currently, Dr. Kumar is the chaired professor of operation and maintenance engineering and director of the Strategic Area of Research and Innovation—Sustainable Transport at Luleå University of Technology. His primary research interests are in reliability and maintainability engineering, maintenance modeling, condition monitoring, LCC and risk analysis, etc. Currently he is engaged in many EU Framework Projects as a steering board member, work package leader, or principal investigator. He has published over 250 papers in international journals and made contributions to many edited books. He is one of the chief editors of IJSAEM, is area editor (Europe) for the Journal of Quality in Maintenance Engineering, and is on the editorial advisory board of many international journals.

xv xvi About the Editors

Ajit Kumar Verma Ajit K. Verma is a Professor (Technical Safety) since March 2012 and is working with ATØM, Western Norway University of Applied Sciences, Haugesund, Norway. Prior to this, he was affiliated to the Reliability Engineering, Department of Electrical Engineering at IIT Bombay for around 15 years with a research focus in reliability, risk and safety engineering and soft computing applications in various domains. He is also a Guest Professor at Lulea University of Technology, Sweden, and was an adjunct at the University of Stavanger. He is the Series Editor of the Springer series Asset Analytics: Performance and Safety Management,aswellas Reliable and Sustainable Electric Power and Energy Systems Management, and has jointly edited and authored many books published by Springer. He has over 250 publications in various journals and conferences and has been a supervisor for 37 PhD theses. He is a senior member of IEEE and a life fellow of IETE. He has been the Editor-in-Chief of OPSEARCH published by Springer (January 2008– January 2011) as well as the Founder Editor-in-Chief of International Journal of Systems Assurance Engineering and Management (IJSAEM) published by Springer and an Editor-in-Chief of Journal of Life Cycle Reliability and Safety Engineering (Springer). He is on the editorial board of various international journals. He has served as a Guest Editor of Special Issues of journals including IEEE Transactions on Reliability.