Page 4: So, what will intouch! happen to the Town Hall? WITH YOU AND WAVENEY DECEMBER 2013

CHEERS FOR LEISURE Leisure Trust and its great venues are flying high HOUSE IN ORDER Why Waveney’s Housing Team is top of the pile REGENERATION GAME Big plans to create jobs, housing and economic growth in

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Getting New faces Following by-elections Mike, who was 57 and died in touch earlier this year, Waveney after a short illness, was a lov- ing husband and father to wife, Please check www.waveney.gov.uk for any has two new councillors. Labour’s Janet Craig is the Wendy and daughters, Emily information you require. Accessing services online is quick and easy and avoids you new member for the Harbour and Catherine. Leader of the having to wait in a queue. ward after voting took place in Labour Group, Tod Sullivan May. Then in August, Len said: “I knew Mike for some Call us on 01502 562111 Monday to Wednesday 8:45am to 5pm Jacklin - also Labour - was time before we realised our Thursday 9:30am to 5:30pm elected to the vacant seat in mutual interest in Labour poli- Friday 8:45am to 4:30pm Oulton. This by-election was tics. I came to regard him as a We aim to answer your call within 20 seconds and called following the sad death friend as well as a close and to resolve your query at first point of contact. The of Cllr Mike Ives-Keeler. trusted colleague.” telephone lines in our call centre are usually busy on Mondays and between 12-2pm each day. To avoid longer waiting times, please try to call us Life partners outside these hours. for what turned out to be a busy season.” You can send us an email to Beaches across Waveney are now protected [email protected] by a world famous lifesaving organisation For more information on beach safety and how At all our locations we provide public access following an agreement with the RNLI to to support the RNLI, visit their website at to computers allowing our customers to view provide lifeguard services. www.rnli.org/beach. For more information on appropriate websites and other useful Council The partnership brings many benefits to our lifeguard job opportunities contact information. local beaches including an increase in lifeguards [email protected]. Please note: when visiting us the first and last days to both Lowestoft and beaches, of the month are usually busy as residents pay improved emergency aid equipment, improved youth education and employment opportunities - their council tax bills. Pride Park Mondays are our busiest day and so is the period all at no extra cost to Waveney. A Lowestoft Park is celebrating after between 12 noon – 2pm. To avoid longer waiting The Royal National Lifeboat Institution is a receiving a prestigious award for the times, please try to visit us outside these hours. hugely respected charitable organisation, made third year running. We are closed on all statutory bank holidays and up of volunteers, which provides safety at sea The Green Flag award is awarded to ‘green weekends. with 24 hour on-call lifeboat search and rescue services and a seasonal lifeguard service. They spaces’ which are considered the best in the Marina Customer Services Centre country for maintenance, facilities and The Marina Customer Service Centre (next to the were established in 1824, meaning they’ve been management, and Nicholas Everitt Park has Marina Theatre) Lowestoft. saving lives at sea for almost 200 years. Cllr Stephen Ardley, Waveney’s Deputy Leader been recognised in this year’s awards. It’s Opening Times been a real team effort with volunteers at the Monday to Wednesday 8:45am to 5:00pm and Cabinet member for Commercial Partner- park in Oulton Broad working closely with Thursday 9:30am to 5:30pm ships said: “We are delighted to have agreed a Waveney Norse to create an environment Friday 8:45am to 4:30pm contract with the RNLI and we’re hugely everyone can be proud of. Payments Office impressed with the level of service the beaches Richard Hackney of Waveney Norse said: Monday to Wednesday 8:45am to 4:45pm of Waveney now receive.” "Once again special mention must go to the Thursday 9:30am to 5:15pm Darren Lewis, RNLI Senior Lifeguard Manager, Friends of Nicholas Everitt Park whose Friday 8:45am to 4:30pm said: “The RNLI is delighted to have provided daily patrols on beaches in Waveney for the first tireless efforts throughout the year, I know, Accessibility will have impressed the judges. We have Hearing Loops / Disabled Access time this summer. Building on the expertise we been fortunate to have a dedicated Or at one of our local offices: have developed through 12 years of providing workforce, volunteers and supervisors who , 6 Market Street beach patrols, our new lifeguards trained hard Local Office have all ensured the park continues to flour- Beccles NR34 9AQ ish and improve.” , Broad Street Local Office Cllr Stephen Ardley, Waveney District Bungay NR35 1EE Council's Cabinet Member for Commercial , London Road Local Office Partnerships said: "The partnership Halesworth IP19 8LW approach is key to our success and all those Opening Times for Local Offices involved should be extremely proud of their Monday to Thursday: 9.00am to 1.00pm and contribution. The Green Flag is recognition 2.00pm to 4.30pm for all of the effort put in to making Nicholas Friday: 9.00am to 1.00pm and 2.00pm to 4.00pm. Everitt such a wonderful green space."

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How are we doing? 2014-15: As part of our ‘Business Plan’ - which maps out Crunching the Council’s social and economic vision for the the numbers next 10 years - we identified The scale of the financial challenge seven key themes which facing councils is enormous, with represent our primary continued cuts in Government fund- purpose as a progressive ing creating budget gaps which are 21st Century Council and increasingly difficult to fill. From April 2014 until March 2016 a fur- reflect the issues that ther £2.6 million will be cut from the you tell us matter to your money we receive from the Govern- quality of life. Each of these ment; just under HALF of the money themes is crucial to the they currently provide us. balanced delivery of The Council Tax we receive is another services and each contain income stream and clearly enables us to finance the delivery of services to priority ambitions. our communities. However of the Economic Development, valued and empowered. • Promote and provide timely £49.7million paid by the people of Tourism and Leisure • Develop communities where access to welfare benefits. Waveney, it is worth remembering that • Promote economic growth and people's needs are met and we, the district council, receive only Community Health generate inward investment to where they can, and do, as £5million – just over 10% - with the re- • Protect and promote the health stimulate a prosperous, innova- individuals make a difference mainder shared between the County and well-being of all our tive, diverse, sustainable and to their community. Council, the Office of the Police and communities to ensure they dynamic economy that optimises Crime Commissioner for and remain safe from harm, and able enterprise. Planning and Coastal town & parish councils. In addition to live healthy lifestyles. • Promote increased access Management 2012-13 saw Waveney FREEZE the to quality leisure and cultural • Promote and support the well Green Environment portion of council tax it receives for the facilities and activities. managed development of • Protect, enhance and make third year running. sustainable, thriving communi- sustainable use of our environ- Leader of the Council Colin Law said: Customers and Communities ties, with the quality facilities and ment; creating an attractive and “We must rise to even bigger chal- • Always put customers first services needed for a growing accessible rural, coastline and lenges as reductions take effect. This when we plan and deliver economy, whilst preserving the urban environment for the is why we launched our Business Plan services and provide different historic and natural environment people who live, work and visit - to show that Waveney means busi- ways for people to fairly access and pro-actively managing the the area; providing a rich and ness and to show that our financial the services that are required effects of our changing diverse legacy for future planning must be with the longer term effectively and efficiently. coastline. generations. in mind. The days of simply chipping • Build the 'Big Society' by away at budgets is at an end and we developing a diverse mix of Housing and Benefits Resources must seek ways to encourage growth, strong, proud, caring and sup- • Tackle poor housing conditions, • Embrace a more business like encourage businesses and help our portive communities that value and encourage the improved approach in directing resources economy prosper. their rural and coastal heritage, provision of, and access to, to support the delivery of key “Waveney District Council has contin- are aspirational for themselves appropriate housing to meet services whilst optimising both ued to meet these challenges robustly and for the future; feel engaged, existing and future needs. quality and performance. and this will not change. However fur- ther changes to the way we deliver services will clearly need to be made, Email: [email protected] using our Business Plan priorities as the anchor for the decisions we take. Throughout this magazine there are examples of Times are very hard and will continue to be for “And, as ever, we want to know what how the Council is trying to meet these priorities some time. But how are YOU affected? Are we YOU think.” in all areas; from Housing and Benefits to the meeting our priority ambitions? Where can we Email [email protected] with Green Environment. To the right is an assess- improve? What would you like us to do? your thoughts. ment of the financial situation affecting councils. We want to hear from you.

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It’s ‘yes’ for scheme to save taxpayers money

A project which will see the construction of new council office accommodation in Lowest- oft passed a major milestone when planning consent was granted for the scheme. Construction will now begin ahead of completion and occupation in early 2015. The new, energy-effi- cient building will house around 500 staff from and Waveney District Council. By vacating old and inefficient build- ings, which itself will also assist with the regeneration of the town centre, this project will reduce tax- payer costs by around £3 million over 10 years. The building will be located in the eastern part of Kirkley Waterfront, District Council said: “By vacating The building would use controlled also staged with no material in an area already earmarked for unsuitable buildings which are very daylight, to reduce the use of objections raised during the display office use, and is part of a wider expensive to maintain, this is a artificial lighting and would have of plans for the site earlier this year. programme which will also create a project which will save Waveney high standards of insulation and 90 neighbouring commercial and new shared customer facility at the taxpayers millions of pounds and sealing to minimise heat losses. residential properties were notified Marina Centre in Lowestoft town help regenerate a previously neg- The plans also include conference of the planning application and, to centre. lected part of Lowestoft. facilities, a café which would be date, there has been one submis- Cllr Colin Noble, Suffolk County “These are exciting plans which open for public use and a tree-lined sion of objections to the project. Council’s Cabinet Member for Fi- form part of a wider project that will public plaza to the front of the nance and Property, said: “This also provide a far more convenient, building. project is all about delivering serv- shared customer centre for both Other sites were considered and re- ices more effectively and efficiently councils right in the town centre. It jected, “due to size constraints and for the benefit of Lowestoft, and at is a project which will genuinely poor accessibility and because they This is a project benefit our communities in so many did not have the potential to meet “ the same time reducing overall which will save ways.” the requirements of both Councils.” costs. Waveney taxpayers “Remaining in our existing proper- The planning application itself Meanwhile this particular site is “in ties is not an option because of details the exact size and dimen- an accessible location with good millions of pounds their age, design, poor condition sions of the proposed building, the public transport and pedestrian / and help regener- external space around it and the cycle links to the town centre.” and increasing maintenance costs. ate a previously Equally they do not support the way materials which would be used for Other sites were also discounted we want to deliver services for Suf- the build as part of what the report because they “would not be cost ef- neglected part folk people. Developing this new calls a “contemporary and distinc- fective in much the same way that of Lowestoft. accommodation demonstrates both tive” design. It also explains how refurbishment of existing sites councils’ commitment to working to- high standards of sustainability and occupied by Waveney and Suffolk gether in order to deliver the very environmental performance would County Council would not be cost best services for local people.” reduce both the carbon footprint of effective.” - Cllr Colin Law Cllr Colin Law, Leader of Waveney the building and running costs. A wider public consultation was ” Councillor Law: what will happen to the Town Hall? “Any suggestion that we are has yet been made about the Town will be involved in discussions opment on part of the site at Com- abandoning the Town Hall Hall and any decision will ONLY about the future of the building and pass Street has brought much without any thought being given be made following discussion that, whatever happens, it will have needed housing and families in to to its future is unfair and plain and engagement with our local a future which protects the fabric of the area – all using facilities and wrong. communities. I would like to reas- this wonderful, historic site. spending money in the North end of “The simple fact is that no decision sure everyone that our communities Meanwhile are delighted that devel- town. (See page 7).

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Remarkable turnaround for Leisure Trust The future of leisure in Waveney is looking bright thanks to a recovery plan which has seen the Sentinel Leisure Trust turn projected debts in to a six figure profit to be reinvested in facilities for the district. The charitable trust, established by Waveney District Council in 2010 to manage a range of leisure opera- tions, has paid back a £300,000 loan to the Council and is present- ing a likely profit of over £300,000 for the financial year 2013-14. "This is an absolutely stunning achievement," said Cllr Stephen Ardley, Waveney's Deputy Leader and Cabinet Member for Green En- vironment and Operational Partner- ships. "Last year, when we became the efforts of staff as well as the for Sentinel are now excellent." aware of a number of financial outstanding partnership work with In addition, and as part of the re- issues, the Council took immediate the Council. He said: "The staff view of operations, Sentinel and "The Council took action to secure the future of the here have been nothing short of Waveney are also delighted to con- “ trust and entirely overhaul its amazing. The financial problems we firm that Costa Coffee is now being immediate action financial and business model. The faced created huge uncertainty. served at Waterlane as part of a to secure the fact that we are here today talking Contract renegotiations, with salary new franchise agreement with local about turning a profit so soon after reductions, were simply unavoid- providers Churchill Catering. This future of the trust is nothing short of remarkable." able. However, everyone has con- new arrangement will guarantee in- and entirely A restructure has led to staff tinued to work extremely hard and it creased income for the Trust. savings of over a quarter of a is clear that they understand why Cllr Ardley continued: "A promise overhaul its million pounds and a monthly we had to take these steps. They was made last year that this busi- financial and improvement in income of over are a credit to the organisation. ness would be turned around and £16,000. In addition, the trust has "I could not be more pleased with that the money borrowed from the business model also been able to invest a further what we have achieved in partner- Council would be paid back - and £300,000 in Bungay Pool and Gym, ship with Waveney District Council these promises have been kept. improving gym equipment, chang- and would also like to thank my fel- The introduction of Costa Coffee - Cllr Stephen Ardley ing rooms and more besides. low trustees for their hard work and shows that we are an attractive ” Andy Wilson-Sutter, the new Chair commitment. Although we are still proposition to large international of Sentinel Leisure Trust, praised in recovery mode, the projections brands and this is just the start.” The RPO is back in town! The Royal Philharmonic Orches- host of World renowned conduc- gramme of events in 2014 as we tra (RPO) has confirmed that it tors, musicians and soloists to the celebrate an historic tenth year.” will remain in residence at Low- East Coast. Announcing the news, Cllr Stephen Ardley, Deputy Leader estoft’s Marina Theatre into 2014, Marina Chief executive, Martin Hall- of Waveney District Council added: signalling an historic tenth year iday said: “We are absolutely "We are absolutely delighted that of association with the Edwar- thrilled to confirm that the magnifi- the RPO will be returning to the Ma- dian venue. cent Royal Philharmonic Orchestra rina Theatre for a tenth year. The In 2005, The Marina Theatre, will remain with us into 2014. association means a great deal owned by Waveney District Council, “I would like to thank the Orchestra both to the theatre and the town of secured its current partnership with for their ongoing commitment to Lowestoft itself and reflects the Ma- the RPO and the highly successful both the Marina and our town and rina's standing as a cultural jewel in relationship has since brought a look forward to an exciting pro- the region."

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Helping you with Housing Benefit Are you currently in Miss A who previously received receipt of Housing Housing Benefit of £104.04 per week for her full rent liability with a Benefit? Housing Association. The Benefit Cap has reduced her Does your Housing Housing Benefit from 22nd July to Benefit not meet your £81.89 per week, a reduction of full rent amount? £22.15. A discretionary Housing Payment has been awarded to help Have you been Miss A adjust to the reduced Hous- affected by a ing Benefit whilst she receives ad- reduction in your vice on a range of options possibly Housing Benefit due available to her. to Welfare Reform? If you would like to make an application, a printable form is If you have answered YES to available from our website at any of the above questions then www.waveney.gov.uk/dhp or you you may be entitled to receive help can contact us on 01502 562111, courtesy of a Discretionary or email [email protected] Housing Payment. or in person at The Marina Not only are funds available but Customer Service centre in also support & advice with manag- Lowestoft. ing outstanding debts and general Funds are limited so please do budgeting where that would help. make an application as soon as www.waveney.gov.uk/dhp The Council has recently helped a possible so we can help you. Working together for the next generation

A forum led by Waveney taking behaviour. presentation was also provided on District Council to identify some The revised Personal, Social and the positive work already taking of the reasons for poor levels of Health Education (PSHE) place across Waveney to support We are really academic attainment in some programme was explained and an these families as part of the Suffolk “ local schools has identified a update was also provided on the Family Focus initiative. keen to work number of potential projects U-Explore initiative and how this Cllr Frank Mortimer, Waveney with partners and initiatives to encourage can provide young people with a District Councillor and Cabinet improvement. direct route to employers, career Member for Customers and in Waveney to The meeting, which was led by paths and advice to raise Communities said: “We are really raise the Waveney’s Active Communities aspirations. keen to work with partners in Team, brought together head Waveney District Council Waveney to raise the aspirations of aspirations teachers, deputy heads and PHSE recognises the need to be pro- young people and work to address of young people leads from high schools and active in supporting young people some of their under-lying issues. special schools across Waveney by providing the information, sup- We look forward to continuing to to identify some of the contributing port and opportunities that young engage with schools and local - Cllr Frank Mortimer factors to the poor levels of people need to remain in school providers on this issue.” ” academic attainment in some of and achieve their full potential. Waveney received positive our schools. It is understood that poor levels of feedback from attendees, particu- Representatives from Suffolk attainment are often linked to larly identifying the importance of County Council and Public Health issues within families who may strong partnerships between local presented information on the become involved with crime or anti authorities, schools, health and developing Suffolk Teenage social behaviour, who lack positive partner organisations in finding Pregnancy Strategy and the impact role models affected by family un- ways to meet the needs of our of a scheme which identifies young employment and all often resulting young people. As a result, a further people’s attitudes towards risk in poor school attendance. A brief event is planned for later this year.

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Affordable housing for Lowestoft I am delighted to see this scheme “ come to fruition, the feedback from local people has been very positive

- Cllr Sue Allen

A brand new social housing Building contractor Dove Jeffrey together, with Orbit East taking on ideal opportunity to showcase the development has been officially joined forces with Orbit East to host the homes once complete. The hard work and expertise demon- opened in Lowestoft, providing the event at the 23-property devel- total scheme cost was around £2.5 strated by all involved in the project. much needed affordable housing opment, which completed in million, with Orbit securing We are very proud that these high in the Town centre location. August. The site transforms some £874,000 from the Homes and quality new homes will provide af- Craig Fleming, Director of Football of the former Waveney council Communities Agency (HCA) in ad- fordable accommodation to the at Lowestoft Town Football Club, offices and High Street car park into dition to their own development people of Lowestoft for many years presided over the official opening of affordable housing for the Town. loan, to complete the scheme. The to come.” Orbit East’s affordable new housing The homes accommodate a range site was included in Waveney’s Sue Allen Cabinet Member for development at Compass Street. of households, comprising 12 one Local Development Framework as Housing at Waveney District Coun- The opening ceremony provided an and two bedroom flats for smaller an area for redevelopment at the cil added: “I am delighted to see opportunity for local authority lead- households and eleven family ‘Northern end of the historic High this scheme come to fruition, the ers, councillors, partners and resi- houses. Street in the North Lowestoft Con- feedback from local people has dents to view the new housing The site was secured by Dove Jef- servation Area’. been very positive and points the scheme, which has been praised frey Homes, who achieved planning Paul High, Executive Director of way forward for the regeneration of for its design and visual impact. approval and brought the scheme Orbit Homes said: “This was an this part of the Town.”

Tenants getting best service in the country!

A benchmarking study has analyses performances in a range highest for satisfaction with the with ongoing investment in our shown that Waveney District of areas from rent collection to repairs service (93% satisfaction), housing stock and new IT systems Council’s Housing Team is at housing repairs. and highest, of all councils meas- to ensure everything runs even the very top in terms of the It is undertaken by ‘HouseMark’ ured, for low cost management. more smoothly.” services it provides to its which was set up in 1999 and is Cllr Sue Allen, the Portfolio Holder tenants. In addition, the survey jointly owned by the Chartered for Housing said “We are really also reveals that Waveney Institute of Housing (CIH) and the pleased that the hard work of our Council has some of the lowest National Housing Federation housing staff, who deliver a great costs in the country. (NHF), two not-for-profit organisa- service for our tenants, is being To measure performance in an tions dedicated to improving recognised. We know how impor- effort to maintain high standards, housing standards. They are com- tant value for money is in these the Council voluntarily participates mitted to working for, and with, the difficult times and to have high sat- in a national ‘benchmarking’ exer- sector to improve performance, isfaction and low cost is a great cise of 50 providers, which com- value for money and efficiency. example of a housing service that pares housing performance and The figures, which relate to works almost perfectly. However costs across the Council and 2011/2012, make excellent we will not rest on our laurels and Housing association sectors. It reading with Waveney ranked will strive to make improvements,

www.twitter.com/waveneydc 7 intouch! An active community summer A five-week summer programme of activities Equally important was the support and voluntary organised by the Active Communities Team hours put in by the activity providers, including at Waveney District Council has been hailed the NHS, Lowestoft & Yarmouth Rugby Club, a success with over 200 young people taking Suffolk Artlink, Goshindo Judo Club, Simon part. Jordan Tennis Coaching and the Lowestoft Po- The aim of the summer-long scheme was to en- lice cadets. By linking up with these local courage young people aged 8-17 years to take providers, young people have the opportunity to part in a range of fun activities, and to improve continue with their chosen activity now the pro- their social and communications skills as well as gramme has come to an end. keeping active. By ensuring the events were The events culminated in the presentation of free of charge, the problem of cost for activities certificates to all participants by Councillor Mary during the summer was removed. Rudd, Portfolio Holder for Community Safety The activities on offer were selected after a con- and Colin Law, Leader of Waveney District sultation with young people earlier this year and Council. included dodgeball, judo, volleyball, futsal, Cllr Law said: “This project has been absolutely power kites, rugby, kwik cricket, assault course, fantastic, providing a range of brilliant activities street dance, dj’ing & beat boxing, tennis, table for people who may not ordinarily be able to tennis, rounders, running and much more. afford them. There has been a real partnership Activities took place over two days each week, approach to this scheme and we are very proud at two popular locations, throughout the sum- of what has been achieved.” mer; Normanston Park and Lowestoft’s South Charlie Botten, aged nine from , Beach including The Royal Green. attended the sessions and loved them. He said: The success of the programme was made pos- “The activities to choose from were awesome, it It was great seeing sible with funding from Waveney District Coun- was great seeing school friends and meeting cil, Active Waveney Sports Partnership and the new people! “ school friends and Community Safety Partnership (CSP). “I can’t wait for next year.” meeting new people! I can’t wait for next Improving Pool boost year. Access to sports provision FOR ALL is the Norm a priority for Waveney District Council and One of our flagship outdoor venues - ” 2013 has seen a huge amount of work - Charlie Botten, aged 9 traditionally host to football, cricket and put into securing funding to purchase a tennis, has recently undergone some swimming pool hoist for Waterlane Leisure development work. Centre. Normanston Park in Lowestoft has seen The hoist, which will cater for people with For more information the introduction of a brand new concrete complex disabilities costs £19,000 to purchase skate park; newly installed concrete table and the disability sports group, Waveney about sports tennis tables funded by Sport England; and Sportsability, and the Waveney Disability running ‘interpretation boards’ funded by Forum have worked incredibly hard to source development in Waveney District Council, in partnership with funding from Waveney District Council, Suffolk Waveney Valley Athletics Club & Waveney County Council Locality funding, HealthEast Waveney, please get Norse. and Sentinel Leisure. The hoist will be in touch with Claire And that’s not all! Further development is purchased soon and installation will follow planned for the site so watch this space. shortly after. Henwood, Active Communities Officer How fit is YOUR village? for Leisure on Would you like to take part in fun, fitness nity centres and recreation grounds. Projects 01502 523010 or events in YOUR village? have taken place around Waveney in Somerley- Fit Villages is a ‘Suffolk Sport’ scheme which ton, Kessingland and Southwold, but more claire.henwood@ gives local communities the chance to run sub- villages are encouraged to participate! sidised sporting and physical activity sessions For more information contact Henry Tapp at waveney.gov.uk from local facilities such as village halls, commu- [email protected].

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Super siblings’ special swim

From inexperienced swimmers • Free swimming pass during the to fundraisers in an open water three month training period from swim, Chloe and Liam are an April – June at Waterlane. inspiration and Waveney • Two open water training District Council is delighted to sessions at Fritton Lake. have helped them achieve They met all their training ‘goals’ something really special. however the event was cancelled The brother and sister duo first at the eleventh hour, much to their had contact with the council disappointment. And yet they through a new initiative, Suffolk didn’t let this put them off and they Family Focus, which supports still took part in a gruelling open families back into education, water swim at Fritton Lake – to training and employment as well raise money in memory of their as encouraging young people to sister, Kylie, who passed away take part in new activities. Their tragically last year. It was always family had been through difficult the family’s personal wish to be times and they were also mourn- able to pay for Kylie’s burial and to ing the loss of their beloved sister provide the headstone. As well as Kylie. the swim, Chloe and Liam have However, the idea to meet the been raising money through car challenge of becoming strong boot sales and the Council has swimmers came about following supported them by asking for kind Golden years the securing of funding from Sport donations from their local commu- Waveney District Council is cele- things that matter particularly to England. Working in partnership nity. brating the role that older people them, with people on hand from with Suffolk Sport and Waveney From the very start of the pro- play in our communit by funding around 25 organisations to talk District Council, Suffolk County gramme Chloe and Liam have two ‘Golden Age Fair’ events. through a whole range of issues. Council secured ‘Sport England been incredibly focused and have Staged by the ‘Rural Coffee Cara- "Experience shows us that many legacy’ funding which provides an shown dedication and determina- van Project’ the first event was held people do not have any idea of the opportunity for young people to tion, going from almost non-swim- in Wangford with many residents wealth of help that exists in Suffolk take part in training and support to mers to covering half a mile and a from around the area taking advan- and information is empowering." help get physically active. mile respectively. tage of the wealth of information for As part of the ‘Sloppy Slippers’ proj- With the assistance of Kathryn Waveney District Council’s Active those of a ‘Golden Age’ to stay ect, to assist the prevention of falls Charlesworth in Waveney’s Active Communities Team are very proud healthy, fit and independent. The in the home due to poorly fitting Communities Team they of their achievements. Rachel second event held in Kessingland footwear, over 60 pairs of slippers embarked on a 12 week training Tucker from the Active Com- was also extremely popular. were given away at the events. programme with the goal of taking munties Team said: “To achieve Ann Osborn, Project Manager of the Along with this, the fire service were part in the Great East Swim. The the huge personal goals that they Rural Coffee Caravan Information on hand testing electric blankets. In programme included: have is a real credit to Liam and Project, said, "These events are an Kessingland 70 blankets were tested • 12 x 45mins training sessions at Chloe, they should be very proud excellent opportunity for older resi- of which 17 were found to be Waterlane Leisure Centre. of themselves”. dents to find out more about the unsafe. Your rights in your local community For too long communities have ‘Community Right to Bid’ which said: “This power could be used, can be made to the Council and suggested they have not had aims to give community groups, for example, to nominate land and must follow a series of specific a big enough say in what such as parish councils, neigh- buildings such as village shops, guidelines and procedures to meet happens in their local area. But bourhood forums and charities, public houses, former schools, Government requirements. Further this has changed with the intro- time to make realistic bids to buy swimming pools and public open details of the Localism Act duction of the Localism Act. land or buildings that are of impor- space.” There is no guarantee the Community Right to Bid and the A new set of ‘Community Rights’ tance to the local community when nominee will be successful but this process for nominating a commu- put power back in the hands of they come up for sale. Cllr Frank process does give them the oppor- nity asset can be found by visiting people through a package of re- Mortimer, Waveney District tunity to be considered, providing www.waveney.gov.uk and forms and new freedoms. These Councillor and Cabinet Member they meet the criteria set out by searching for localism, or at ‘Community Rights’ includes the for Customers and Communities central government. Nominations www.mycommunityrights.org.uk.

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Planning for success Official figures released recently recognised the delivery of an nity to submit Major Planning ing a streamlined planning service. show that Waveney District efficient planning service as the cat- Applications directly to the Planning The importance of delivering an Council’s Planning Service is in alyst for regeneration and Inspectorate. The Government has efficient planning service can not be the top 10% in the country for economic growth. collated performance information over emphasised when developers dealing with major applications. With that in mind it is no surprise for all Planning Authorities across are considering where to invest in Measured over a two year period to that the present government have England based on the speed of projects delivering much needed June 2013, the latest official statis- put in place a monitoring regime to dealing with Major Planning regeneration and growth. The tics confirm the Waveney planning encourage Local Planning Authori- Applications. Planning Service being in the top service as the 26th fastest out of ties to deliver timely decisions on Portfolio Holder Cllr David Ritchie 10% in England helps support the the 335 District Councils in England major planning applications without commented: “This confirms that the Waveney District as an attractive which had dealt with Major Planning sacrificing quality. tremendous efforts put in by both place for businesses to invest and Applications. Failure to do this can result in councillors and staff over recent my congratulations go to all Successive governments have developers being given the opportu- years have been effective in deliver- involved in this success”.

Developing issues The importance “ The Council has formally adopted two new planning documents of delivering an providing important guidance for homeowners and businesses. The two guides address development in areas at risk from coastal efficient planning erosion and applications relating to renewable energy and sustainable service can not be construction. Both are areas of great importance to Waveney and these documents are specially designed to reflect current issues. over emphasised. Development Guidance on renewable in areas at risk of energy and sustainable coastal erosion construction - Cllr David Ritchie” The ‘Development and Coastal This guidance contains ways to Change SPD’ (Supplementary improve the efficiency of new and Planning Document) sets out the existing buildings and explains type of development that will be the options available to generate appropriate in areas identified as renewable energy, mechanisms Building better facilities being at risk of coastal erosion. It to reduce the potential for flood- also sets out how the Council will ing, dealing with waste recycling, A new scheme introduced by They will receive at least 15% of consider planning applications. and how to conserve and Waveney District Council this CIL raised from development in A number of properties are at risk enhance biodiversity. It includes: summer will see millions of their Parishes. Parish and Town in the next 100 years, and this • Information about when a pounds raised from developers to Councils can spend this money on document will help communities planning application is required help improve local facilities. anything that addresses the de- prosper and adapt to change. • Renewable energy technologies The Community Infrastructure Levy mands that development places on The objectives of the SPD are to: and considerations that should be (CIL) was brought in on 1st August their areas. • Set out the type of development taken into account as part of a and is the new way in which the The following types of development that will be appropriate and in planning application Council collects financial are liable to pay CIL in Waveney: what circumstances • Ways to reduce the impact of contributions from developers to • New dwellings • Provide guidance for temporary new development on the help pay for new and improved • New dwellings used as holiday lets uses of land and buildings environment and improve our use infrastructure such as schools, play • Supermarkets or retail warehouses • Set out the approach to of natural resources areas, and transport schemes. over 100sqm in size relocation of properties • Options available to building The CIL is expected to raise at least • Extensions of greater than 100sqm • Prevent development that would owners and occupiers to improve £2.4 million over the next 10 years to the above types of development increase risk of coastal erosion the operating efficiency of their and will help deliver infrastructure to If you are proposing to build any of • Avoid inappropriate building(s). support the development planned in the above types of development development in the areas at risk • Compliance standards that new the Councils Local Development please visit the Council’s CIL of coastal erosion. buildings are expected to achieve. Framework (Local Plan). website to find out more: Parish and Town Councils will also www.waveney.gov.uk/CIL or contact www.waveney.gov.uk/ldf benefit from the CIL. the Council’s planning team.

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Area Action Plan beginning to deliver As part of the Lowestoft Lake by cyclists to make the journey to new commercial floor space Lowestoft aims to bring a mixture of Lothing & Outer Harbour Area and from the station safer and ∗ Improved connections and 800 plus new homes and employ- Action Plan (AAP), Waveney is easier. In January 2014 the bus access between the Waterfront ment, commercial floor-space, involved in a project to revitalise shelters will be enhanced with area’s, the beach, Station Square community facilities, new open Lowestoft rail station. screens counting down the time for and Town Centre to make it a better space and enhanced wildlife area Bringing the derelict and un-used the next bus and there will be environment for local people and and primary school, a new marina Lowestoft Station Building back to secured cycle parking facilities and visitors to enjoy. with retail, restaurant, bars and use, the plan is for a Station which a cycle hire scheme to allow more This will build on the existing cafés serving the existing and new will once again be alive with shops cycling to and from the Station. diverse, vibrant and creative local population with new access to the and cafés to create a vibrant and Adopted by Waveney last year, the culture in Lowestoft and preserve waterfront. This is one of the longer welcoming retail and commercial AAP presents a long term our key heritage assets such as the term projects happening in Lowest- hub linking the Town Centre, the vision to revitalise Lowestoft by Railway Station building. oft that will make the town a better Station and the Waterfront area. As focusing on employment–led With this in mind, some of you will place to live, work and visit and will part of the scheme led by the Coun- regeneration in a planned and man- have taken part in the recent be delivered through a number of cil, Lowestoft Vision, Greater Anglia aged way. consultation on the proposed new partnerships with a variety of and Network Rail, the Station The aims of this plan are to create: development on the former Brooke organisations, businesses, Building will also be fully restored ∗ A flourishing local economy to Marine/Peninsula site and part of communities and individuals. With- on the outside returning it to the provide new opportunities and at the Jeld Wen land off Victoria Road. out these partners the vision for beautiful attraction it once was. least 1,000 new jobs by 2021. This major new development for Lowestoft could not be achieved. This follows hot on the heels of the ∗ 1,500 new homes by new Bus/Rail Interchange at the 2025 in locations such Station which is one the AAP’s first as Kirkley Waterfront completed projects. (pictured) and Brooke Taxi drivers now have a better area Peninsula. to collect and drop off passengers ∗ New well designed and a much improved environment public and green open for people using our station. The spaces whole of the car park was resur- ∗ Improved public faced and disabled parking has transport systems and been improved, the pavements infrastructure improve- leading to and from the station have ments to reduce conges- been upgraded and trees have tion and enhance been planted to brighten up the sustainable travel. area. A new crossing was put in for ∗ An enhanced retail the buses which can also be used offer in Lowestoft with A burst of energy to boost Lowestoft As James Gray - inward investment director for the East of England Energy Zone - explains, Lowestoft is at the centre of an energy industry boom, bringing money and jobs to the region. Lowestoft is at the heart of a unique The Government’s desire for more major developers look for local sup- vestment. Lowestoft’s AKD Engi- mix of offshore gas, windpower and gas-powered electricity generation port. The venture called on expertise neering agreed a £5m deal with nuclear energy production, unri- is driving a new surge in gas explo- from the local supply chain in creat- Shell for a rejuvenation project at valled in the UK. Lowestoft has over ration and production in the South- ing its 140-turbine 500MW site. Bacton gas terminal. This will lead to 50 years experience in leading the ern North Sea. The massive 7.2GW Around £1.5million was invested in around 40 new jobs. Nearby Semb- development of the UK's energy East Anglia Array wind farm is just developing an operations and main- marine SLP Limited has secured a sector and this is attracting the inter- 14km from Lowestoft with our har- tenance base at the old fish market contract worth £7m to fabricate the est of top tier energy companies. bours, infrastructure and a skills in Lowestoft. SSE then became the bridge and flare Structures for Waveney District Council has base built on that half century of ex- first UK company to carry out heli- Nexen Petroleum UK’s Golden teamed up with other councils, the perience. And there's the little matter copter maintenance, using Bond Air Eagle Project in the North Sea. Just two Chambers of Commerce and of a new nuclear reactor planned a Services from a Lowestoft base. The two recent developments from an energy trade association EEEGR few miles away at Sizewell. adjoining Galloper site now has con- expanding dossier of success sto- creating a unique consortium to The Greater Gabbard Wind Farm off sent for a 504MW wind farm. ries. Email www.theenergyzone.co.uk welcome potential investors. Suffolk illustrated just how much It's not just windpower attracting in- for more information.

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Big strides for better market towns We are continually seek- ing new and innovative “ ways to help boost the market towns and this could be the launchpad for a range of initiatives - Cllr Bruce Provan ” Waveney District Council has ence, ‘resilience’ despite the eco- welcomed the publication of an nomic downturn, independent Energy boost for businesses independent report which seeks shops and the attraction of quality A grant scheme led by folk Coastal and rural Waveney to tackle the issues facing ‘high and fresh items, locally-produced. Waveney and Suffolk Coastal the opportunity to save money by street’ businesses in the Among the weaknesses, the lack of District Councils is helping a reducing resource consumption, district’s market towns. shopping variety is cited and the number of businesses to improving the sustainability of Commissioned by the Waveney perception that car parking is too reduce their energy costs. their supply chain, accessing Business Forum (WBF), the expensive. However, report author, With the help of East Coast grant funding and gaining recog- Waveney Town Centre Study Dr Rebecca Ellis, principle research Carbon Efficiency (ECCE) Project nition for their carbon reduction considers the reasons for high consultant for Digital Era Research, grants, 11 small and medium efforts through a county- wide street decline and includes acknowledges the continued fund- sized local businesses are in the accreditation scheme. wide-ranging research which it is ing pressures for Waveney District process of investing a total of The project is a partnership hoped will create ideas to increase Council which prevent radical price more than £126,000 in 19 meas- between Suffolk Coastal and spending and footfall in the district’s reductions across the board. ures which will help them save Waveney District Council’s and high streets and town centres. She also acknowledged that - sub- money and use natural resources Groundwork Suffolk and is part- Kevin Vail, Chair of Waveney Busi- sequent to the report’s surveys tak- more efficiently. financed by the European ness Forum said: "Our first major ing place - the council has sought to Since the project began in 2012, Regional Development Fund, project has proved that there are introduce a number of innovative 82 businesses have benefited Local Area Business Growth many positives and negatives relat- schemes to boost trade. from the FREE Energy and Initiative and the Low Carbon ing to our unique market towns. Ac- According to the report, ongoing Green Procurement Audits. Coastal Market Towns Initiative. tion is now required to enhance the threats to the town centres include Potential savings identified from If you would like further positives further and solutions are internet shopping, supermarket the audits conducted to date total information about ECCE or if you needed for the few negatives. This dominance and the continuing eco- £640,652 and 2854.4T CO2(e). may be interested in joining the is something that the Forum aims to nomic downturn, however Dr Ellis The ECCE Project is a FREE project please email provide by way of workshops that sees opportunities for revitalisation scheme offering eligible small and [email protected] or all small businesses will be able to by reinforcing the ‘local’ shopping medium sized businesses in Suf- phone 01502 523393. benefit from and this research is experience and utilising the internet clearly a step in the right direction." and social media to encourage foot- The main research method saw fall. Dr Ellis has presented the study shoppers surveyed, however, busi- findings to the WBF board and a nesses were also heavily involved number of workshops have taken in the project with their views cap- place across the district to develop tured through meetings as well as initiatives and identifying potential in town-specific business stake- funding. Town groups are working holder surveys. together to begin the process of im- The survey presents a number of plementing the reports recommen- perceived strengths and weak- dations. For more info contact the nesses. Strengths include the town Waveney Business Forum: environments and shopping experi- [email protected]

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Your health and wellbeing is our priority

The District Council is working • Regeneration – focusing on closely in partnership with economic development of the area Our health & wellbeing priorities Suffolk County Council and to attract growth and jobs local health services to improve • Democratic representation – local Every child in Suffolk has the the health and wellbeing of our District Councillors represent Ward best start in life local communities. interests and represent their con- District Councils contribute to stituents in a wide range of issues. improving health & wellbeing This could include considering Suffolk residents have access through a variety of services health related matters at Council to a healthy environment and including: Scrutiny meetings. Cllr Mary Rudd take responsibility for their • Environmental Health - food is the representative for Community own health and wellbeing safety inspections; health & safety Health on the council. and environmental protection As part of the recent Governement Older people in Suffolk have • Licensing - assessing alcohol and review of Health and Social Care, a good quality of life entertainment licence applications each county in England has been • Planning - ensuring appropriate required to set up a “Health & built and natural environment Wellbeing Board” to encourage People in Suffolk have the • Housing - Strategic planning for integrated working between Health, opportunity to improve their appropriate housing provision; Sup- Care, Police, local District Councils mental health and wellbeing ply of Council Housing and tenants and other agencies in order to im- advice service; Benefits; Grants for prove health and wellbeing of the disabled facilities; warm homes community. scheme and a range of other hous- The Suffolk Health and Wellbeing ing support services Board has developed the following • Leisure – provision of wide range four priority areas where all agen- of amenities that contribute to pub- cies involved will work together in lic health & wellbeing order to make a difference. Working together for a better Suffolk! A brand new organisation and bodies. ESP’s priorities for future work Invitations to the event have been created to improve partnerships “At a time when so many local or- streams and seminars will be sent out and attendance at the between local organisations in ganisations are under increasing arranged to offer specialist knowl- event is by booking only. East Suffolk is staging its first pressure to collaborate in delivery edge from expert practitioners. To find out more go to the website ever annual forum this month. of local activities and services, the Local organisations will be encour- www.eastsuffolkpartnership.org.uk The East Suffolk Partnership (ESP) ESP represents a new start for col- aged to book a stand at the ‘market or contact the Partnership Manager, Forum is at Trinity Park Conference laborative working in East Suffolk,” place’ and bring along a display to Luke Bennett on 01394 444252 or Centre on 22 November and will said the chairman of the ESP, Ray promote their organisation. [email protected]. give representatives the opportunity Herring. to meet members of the ESP The ESP was created after a review Board and hear about progress in of the Suffolk Coastal and Waveney developing a collaborative Local Strategic Partnerships recog- approach to working across east nised the benefit of improving the Suffolk. way organisations worked together Delegates will be drawn from in the area. voluntary organisations, the private The ESP is a non statutory, non sector, community groups, local executive organisation that brings authorities and other local public together organisations from the sector organisations, town and public, business, community and parish councils, young people, faith voluntary sectors to support each groups, healthcare professionals, other and work together to achieve older people’s representatives and common priorities. other local organisations as well as Delegates at the Forum will have central government departments the opportunity to help shape the

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Act now to keep personal details private!

Changes to electoral law mean that your Notice. If you haven’t completed a Section 11 name and contact details in the electoral Notice then the edited register box on your reg- register may be made available for sale - istration form will be blank. Marking it with a EVEN if you have ‘opted out’ previously. tick will keep your details excluded from the Find out how to keep your details public register for the following Register year. private PERMANENTLY! In addition to marking your form, if you want to When you register to vote, your details are make your decision to opt-out a permanent one added to the full copy of the Register of then you will also need to submit a Section 11 Electors which is used in polling stations for Notice. elections, and for credit reference purposes. A Section 11 Notice has been printed at the There is another version of the Register of bottom of this page for you to complete and re- Electors called the ‘edited register’ which is turn to us if you would like to permanently opt- available for general sale and can be bought out of the edited register. The notice informs by any person, company or organisation for your Electoral Registration Officer (ERO) that commercial uses such as direct marketing. you do not want your personal information to Every person who registers to vote can choose be used for direct marketing. If you choose to not to have their details in the edited version of complete the notice you should detach it from the register, and this is known as ‘opting out’. this page and return it to the Electoral Registra- You can opt-out on your registration form by tion Officer. You can return it by post to the fol- ensuring there is a tick in the ‘edited register’ lowing address ‘Electoral Services Office, How to keep your box in line with your name on the form. You Waveney District Council, Town Hall, High can also now make this choice permanent by Street, Lowestoft, Suffolk, NR32 1HS’, or de- details private completing a ‘Section 11 Notice’ under the liver it in person to the Town Hall, The Marina Data Protection Act 1998. Customer Services Centre or a Waveney Local PERMANENTLY! Many residents in Waveney have already Office. You can even scan the completed form completed a Section 11 Notice. A letter similar and email it to [email protected]. to this article was sent out by us with Council Tax bills in March/April, and an article was also If you have already returned your Annual Voter Polling District Review 2013 included in the ‘In Touch’ magazine published Registration form and you do not know if you A consultation about electoral arrangements in March. have opted-out then you can send back the in Waveney is currently underway. If you have already submitted a Section 11 Section 11 Notice below and we will ensure the Voters have until November 29 2013 form then your choice to permanently opt-out opt-out is added even if you have not marked it to comment on their existing of the edited register will be indicated on your on your form. If there is more than one person polling arrangements. Annual Voter Registration form this year with a registered at your address for voting then they To take part or for further pre-printed tick in the edited register box. If must each be listed individually below and sign information go online to: your opt-out tick is pre-printed then you do not against their own name for the notice to be www.waveney.gov.uk/pdr need to submit another copy of the Section 11 valid.

Notice under Section 11 of the Data Protection Act 1998 To: The Electoral Registration Officer, Waveney District Council Please return this form to: Give your full address: …………………………………………………………………………………………………………………… Elections Office The persons named below do hereby request that their details are not included in the next Waveney District Council version of the Edited Register or in any subsequent future versions until further notice. Town Hall 1. Name: ……………………………………….. 4. Name: ………………………………………… High Street Signature: ……………………………………… Signature: ……………………………………….. Lowestoft NR32 1HS

2. Name: ………………………………………. 5. Name: ………………………………………… By post, or in person to the Signature: ……………………………………… Signature: ……………………………………….. Town Hall, The Marina Centre or 3. Name: ………………………………………. 6. Name: ………………………………………… one of our Local Offices Signature: …………………………………….. Signature: ………………………………………..

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Are YOU registered to vote? By law, every household MUST How to make a return for your complete and return an annual household: voter registration form. Have you If the pre-printed information on the done yours yet? form is still correct then please use Waveney’s Electoral Services Team one of the automated response is now updating the Register of methods (telephone, internet or text Electors ready for publication at the response) to quickly and easily beginning of next year. confirm this for your household. In- Each year the team send out an formation about the automated ‘Annual Voter Registration form’ to services is given on the top right- every property in Waveney to give hand corner of the form. If the only residents the chance to update change to the pre-printed informa- their details on the Electoral Roll. tion on your form is that you wish to This year there is a change to what opt-out of the edited register, you you can do to keep your details out can still use the automated tele- of the public version of the register phone and internet services to of electors (called the ‘edited regis- make a return and you will be given It is a legal requirement for ter’). Please read our article about the option to change your opt-out every household to make a keeping your details private when preference. “ return in response to the registering to vote for further infor- Using the automated services mation. saves money so please use them if Annual Voter Registration Assistant Chief Executive of the you have no changes to your de- form to ensure they are council, Arthur Charvonia, is also tails. Last year, 21,587 forms with registered at the correct the Electoral Registration Officer no changes were sent back by address for voting. and he said: “It is a legal require- post, costing the tax payer an extra ment for every household to make £5,612. Please help us to reduce - Arthur Charvonia a return in response to the Annual the costs for everyone by using an Voter Registration form to ensure automated response method if you ” they are registered at the correct have no changes to your details address for voting. As well as being and encourage family and friends Waveney Christmas Opening used for voting, the Electoral Roll is to do likewise. Lowestoft Marina Centre Fr 27th Dec Closed also used to check residence at an If the pre-printed information on the Mo 23rd Dec Normal hours Mo 30th Dec Open to public 9-4pm address for finance / credit pur- form is now incorrect (wrong names Tu 24th Dec Open to public 9-3pm Tu 31st Dec Open to public 9-3pm poses, so it is very important to en- printed / change of occupants) then We 25th & Th 26th Dec Closed We 1st Jan Closed sure your details are correct and please make any amendments on Fr 27th Dec Open to public 9-4pm Th 2nd Jan Normal hours up-to-date.” the form in pen. This can include Mo 30th Dec Open to public 9-4pm Bungay Local Office Your form will have been delivered crossing off the names of people Tu 31st Dec Open to public 9-3pm Mo 23rd Dec Normal hours to your property around 25th Octo- who are no longer resident at the We 1st Jan Closed Tu 24th Dec Open to public 9-3pm ber 2013. The forms are A4 in size, address, adding new residents on Th 2nd Jan Normal hours We 25th & Th 26th Dec Closed pink and white in colour, and are to the form, and amending incor- Fr 27th Dec closed pre-printed with the current rectly spelt names or names that Lowestoft Town Hall Mo 30th Dec closed name(s) that the Register of Elec- have changed by marriage. If you Mo 23rd Dec Normal hours Tu 31st Dec Open to public 9-3pm tors contains for your address. If make any changes to the form it Tu 24th Dec Not open to public We 1st Jan Closed you have already sent back your must be signed and returned to the We 25th& Th 26th Dec Closed Th 2nd Jan Normal hours form or made a return using one of Electoral Services Office by post in Fr 27th Dec Not open to public our automated services then we the pre-paid envelope provided. Mo 30th Dec Not open to public Halesworth Local Office Mo 23rd Dec Normal hours thank-you for your prompt re- Further information about complet- Tu 31st Dec Not open to public Tu 24th Dec Open to public 9-3pm sponse. If you have not yet made a ing your form is provided on the We 1st Jan Closed We 25th & Th 26th Dec Closed return, please do so as soon as reverse of your registration form Th 2nd Jan Normal hours Fr 27th Dec Closed possible. If we haven’t received a and in the leaflet sent with the form. Mo 30th Dec Open to public 9-4pm return from your address by 13th For any additional queries please Beccles Local Office Mo 23rd Dec Normal hours Tu 31st Dec Closed November 2013, a reminder form contact the Electoral Services Tu 24th Dec Open to public 9-3pm We 1st Jan Closed will be printed for your address at Team on 01502 523238 or by email We 25th & Th 26th Dec Closed Th 2nd Jan Normal hours extra cost to the Council. [email protected].

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In Touch Magazine: December 2013 Produced by Waveney District Council Editor: Phil Harris - [email protected] Editorial Assistant: Georgia Ainley Printed by Keely Print in Beccles.