• Abstract and Figures
• Public Full-text

Dependable roadside assistance, 24 hours a day, 7 Your Guide to Benefit describes the benefit ® days a week has never been easier. No membership in effect as of 4/1/17. Benefit information Roadside Dispatch or pre-enrollment is required. Just call Roadside Dis- in this guide replaces any prior benefit patch toll-free when you need them. For roadside assistance, call 1-800-847-2869 information You may have received. Please read and retain for Your records. Your What is Roadside Dispatch? 1-800-847-2869 ~ it’s that easy! eligibility is determined by Your financial institution. Roadside Dispatch is a pay-per-use roadside Note: Customers must pay service provider for mileage over assistance program. The program provides you 5 miles. A secondary unit being towed behind is not included with security and convenience wherever your but can be accommodated for an additional fee. Standard Winching applies within 100 feet of paved or county main- travels take you. tained road only. Current fee for a standard service call is Travel and Emergency $69.95. Additional fees may apply for winching services No membership or pre-enrollment is required. No annual under certain circumstances. Service call fees are subject to Assistance Services change at any time; however callers will be notified of pricing dues. No limit on usage. prior to any service dispatch. This program may be discon- tinued at any time without prior notice. Program void where Emergencies can escalate quickly when You For a set price per service call, the program prohibited. are traveling away from home. Something that provides: 1 Any vehicle with wheels is covered under the program is relatively straight forward when You are not as long as it can be classified as ‘Light Duty’. ‘Light Duty’ traveling, like replacing prescription medication, 1 • Standard Towing – Up to 5 miles included vehicles are vehicles that weigh 10,000 lbs. or less. Vehicles can be a difficult task when You are dealing with weighing more than 10,000 lbs. are considered ‘Medium local laws or language barriers. • Tire Changing – must have good, inflated spare Duty’ or ‘Heavy Duty’ and are NOT covered under this pro- gram. Travel and Emergency Assistance Services are made • Jump Starting Additional Terms: Service providers supplying emergency available to help You in case of an emergency while • Lockout Service (no key replacement) roadside assistance and towing are independent contractors You are traveling away from home. The Benefit and are solely liable for their services. Neither Visa nor Nu- Administrator can connect You with the appropriate merica Credit Union shall have any responsibility or liability • Fuel Delivery – up to 5 gallons (plus the cost of in connection with the rendering of the service. Emergency local emergency and assistance resources available, fuel) roadside assistance and towing may not be available in 24 hours a day, 365 days a year. areas not regularly traveled, nor in other “off road” areas not • Standard Winching accessible by ordinary towing vehicles. Weather conditions, Please note that due to occasional issues time of day, and availability of service may affect assistance responses. Expectations for dispatch are set with the custom- such as distance, location, or time, neither Roadside Dispatch will ask you where you are, er on every call, and an expected estimated time of arrival the Benefit Administrator nor its service is provided to the customer regardless of their location; providers can be responsible for the what the problem is, and while they remain on however, neither Visa nor Numerica Credit Union provides the phone with you, they will arrange a dispatch any assurances as to the ability of the Service Provider to availability, use, cost, or results of any to a reliable tow operator or locksmith to provide meet such estimates. You are responsible for any roadside medical, legal, transportation, or other help. (If you feel you are in an unsafe location assistance or towing charges incurred by facilities respond- services. ing to your request even if you are not with your vehicle or – Roadside Dispatch will advise you to hang up your vehicle is gone upon their arrival. Services provided by and dial 911. If you are not able to dial 911, they United States Auto Club, Motoring Division, Inc. What are Travel and Emergency Assistance will call the non-emergency police number in Services and how do I use these services your area, and will remain on the phone with you ©2018 Visa. All Rights Reserved. when I need them? at your request until the police arrive.) You have the convenience of one toll-free phone number Travel and Emergency Assistance Services are and you may save money because their rates made available to You, if You are a cardholder of an are pre-negotiated. eligible card issued in the United States. You, Your Immediate Family Members and business associates are also eligible to use these services. Travel and Emergency Assistance Services provide assistance Numerica Credit Union Visa Business Platinum Benefits PAGE | 2 and referral only. You are responsible for the cost responsibility. • Pre-Trip Assistance – can give You of any actual medical, legal, transportation, cash information on Your destination before You advance, or other services or goods provided. • Emergency Transportation Assistance leave – such as ATM locations, currency – can help You make all the necessary exchange rates, weather reports, health To use the services, simply call the toll-free, 24-hour arrangements for emergency transportation precautions, necessary immunizations, and Benefit Administrator line at 1-800-992-6029. If home or to the nearest medical facility. required passport visas. You are outside the United States, call collect This includes arranging to bring Your at 1-804-673-1675. Immediate Family Members or business Definitions associates home and helping You stay in What are the specific services and how can contact with family members or employers Common Carrier means any mode of they help me? during the emergency. In the case of a transportation by land, water or air operating for death, the Benefit Administrator can make hire under a license to carry passengers for which a • Emergency Message Service – can arrangements to repatriate the remains. All ticket must be purchased prior to travel. Does not record and relay emergency messages for costs are Your responsibility. include taxi, limousine service, commuter rail or travelers, their Immediate Family Members commuter bus lines. or business associates. The Benefit • Emergency Ticket Replacement – helps Administrator will use reasonable efforts You through Your carrier’s lost ticket Immediate Family Member means Your Spouse to relay emergency messages in accordance reimbursement process and assists in the or dependent children under twenty-two (22) years with benefit guidelines and limitations, but delivery of a replacement ticket to You, old. cannot take responsibility for the failure should You lose Your ticket. All costs are to transmit any message successfully. All Your responsibility. You or Your means an eligible person whose name costs are Your responsibility. is embossed on an eligible U.S. issued card, and You • Lost Luggage Locator Service – can help reside in the United States. • Medical Referral Assistance – provides You through the Common Carrier’s claim medical referral, monitoring, and follow- procedures or can arrange shipment of Additional provisions for Travel and up. The Benefit Administrator can give You replacement items if an airline or Common Emergency Assistance Services names of local English-speaking doctors, Carrier loses Your checked luggage. You This benefit is provided to eligible cardholders dentists, and hospitals; assign a doctor are responsible for the cost of any at no additional cost. The terms and conditions to consult by phone with local medical replacement items shipped to You. personnel, if necessary, to monitor Your contained in this Guide to Benefits may be modified condition; keep in contact with Your family, • Emergency Translation Services – provides by subsequent endorsements. Modifications to the and provide continuing liaison; and help telephone assistance in all major languages terms and conditions may be provided via additional You arrange medical payments from Your and helps find local interpreters, if available, Guide to Benefits mailings, statement inserts, personal account. All costs are Your when You need more extensive assistance. statement messages or electronic notification. The responsibility. All costs are Your responsibility. benefits described in this Guide to Benefits will not apply to cardholders whose accounts have been • Legal Referral Assistance – can arrange • Prescription Assistance and Valuable suspended or cancelled. contact with English-speaking attorneys Document Delivery Arrangements – can and U.S. embassies and consulates if help You fill or replace prescriptions, subject FORM #TEASB – 2017 (Stand 04/17) TEAS-B You’re detained by local authorities, have to local laws, and can arrange pickup and a car accident, or need legal assistance. In delivery of Your prescriptions filled for For more information about the benefit addition, the Benefit Administrator can You at local pharmacies. It can also help described in this guide, call the Benefit coordinate bail payment from Your personal transport critical documents that You may Administrator at 1-800-992-6029, or call account. The Benefit Administrator can have left at Your home or elsewhere. All collect outside the U.S. at 1-804-673-1675. also follow up to make sure bail has been costs are Your responsibility. properly handled. All costs are Your Numerica Credit Union Visa Business Platinum Benefits PAGE | 3 vary outside the United States, check with Auto Rental Collision If the Rental Vehicle is for personal reasons, this Your auto rental company and the Benefit benefit is secondary coverage, supplemental to Your Administrator before You travel, to be sure personal automobile insurance, meaning You may that Auto Rental Collision Damage Waiver Damage Waiver only be reimbursed for the amount of Your personal will apply.

Load more

  19

Copy Link