Service Bulletin
Bulletin No.: 14404B Date: August 2016 Service Bulletin SPECIAL COVERAGE SUBJECT: Special Coverage Adjustment – Transmission Clutch Wave Plate MODELS: 2007-2009 Buick Enclave 2008-2009 Chevrolet Equinox, Malibu 2009 Chevrolet Traverse 2007-2009 GMC Acadia 2007-2009 Pontiac G6 2008-2009 Pontiac Torrent 2007-2009 Saturn AURA, OUTLOOK 2008-2009 Saturn VUE Equipped with FWD or AWD and 6-Spd Automatic Transmission (RPO MH2, MH4, MH6, or MY9) This bulletin is being revised to add additional vehicle population, and update the customer reimbursement dates. Please discontinue use, and discard all copies of Special Coverage Recall 14404A. CONDITION Some 2007-2009 model year Buick Enclave, GMC Acadia, Pontiac G6, Saturn AURA and OUTLOOK, 2008-2009 model year Chevrolet Equinox and Malibu, Pontiac Torrent, and Saturn VUE, and 2009 model year Chevrolet Traverse vehicles identified above and, equipped with a 6T70 or 6T75 - 6 speed FWD automatic transmission –– may experience a cracked or fractured wave plate, resulting in a loss of 3rd, 5th and reverse gears. SPECIAL COVERAGE ADJUSTMENT This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to replace the 3rd /5th / reverse clutch plate. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 2, 2015 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin.
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