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Rethinking Construction: 2002 Achievements • Next Steps • Getting Involved

Rethinking Construction: 2002 Achievements • Next Steps • Getting Involved

Rethinking 2002 10/6/02 3:09 PM Page 1

Rethinking Construction: 2002 Achievements • Next steps • Getting involved

clients, industry and government working together to improve UK construction Rethinking Construction 2002 10/6/02 3:09 PM Page 2 Rethinking Construction 2002 10/6/02 3:09 PM Page 1

AtoZ OF PARTICIPATING ORGANISATIONS Rethinking Construction: 2002

Contents

Introduction from the chair 2

2002 – a milestone 3

How can you get involved? 5

Working together 6

Across the UK 9

Good for business 10

The 12 KPIs demonstrated 12

Who’s who in Rethinking Construction? 16

Making contact 19

Published by Rethinking Construction Ltd

108-110 Judd Street, WC1H 9PX

June 2002

1 Rethinking Construction 2002 10/6/02 3:09 PM Page 2

AtoZ OF PARTICIPATING ORGANISATIONS ABA Property & Construction Introduction from the chair ABB Steward It is quite incredible to see how much progress we have already made in Abbey Civil Engineering implementing the recommendations for radical change set out in Sir Abbey Holford Rowe Architects John Egan’s “Rethinking Construction” report. The scale and results of Acanthus, Lawrence & Wrightson our current work programmes are truly impressive. Accord a Accord Jarvis At the core of this programme are some 400 ACIS Group Demonstration Projects valued at £5.6bn, involving ACL Structures sustained participation by more than a thousand ACO Technologies individuals representing client and supply side Acoustic Design Technology organisations of all sizes. Innovations and best practices Actaris are regularly being shared through our 10 Regional Acton Housing Association Cluster Groups. In some clusters Rethinking Adams Kara Taylor Ainsworth Spark Associates Construction Centres are now evolving to bring together Airedale Glass and Glazing networks of local organisations and interest groups that Airways Housing Society are also working in support of the Rethinking Aldwyck Housing Association Construction agenda. Alfed McAlpine Special Projects At a practical level we have provided the tools to support performance Alfred McAlpine Civil Engineering measurement, benchmarking and targeted continuous improvement, Allen Pyke Associates and focused industry attention on the critical areas of sustainability and Allford Hall Monaghan & Morris Architects Respect for People. We have regularly published the Key Performance Allott & Lomax Indicator results that have consistently made the business case for Altonwood applying Rethinking Construction in practice, and organised some of the AMC Partnersip best supported conferences and events on significant developments AMEC Civil Engineering such as off-site manufacturing, the housing sector and knowledge AMEC M&E Services management. AMEC Project Investments AMEC Services We would not be succeeding without the tremendous support and Amey Property Services commitment from our sponsoring Departments, the Housing Amicus Group (Swale Housing Corporation, the Members of our Boards of Management, working Association) groups and industry supporters, and the efforts of our implementation Anchor Housing Trust Team. But most of all our success comes from the work of the people Anchor Trust and companies on the Demonstation Projects. Anderson Bell Christie Andrew Porter Our Industry is vast and fragmented. We have made excellent progress Andrew Sherlock & Partners to embed the lessons of Rethinking Construction but I am acutely aware Andritz that there is so much more to do. This brochure explains what we are Anglia Housing Association already doing and most importantly explains how you too can get Anglian Water Engineering involved. I urge you all to consider – for good business reasons – the Anglian Water Services ways in which you can get involved. Angus Council Anthony Hunt Assoc Approved Design Consultancy Alan Crane Aragon Housing Association Arcadia Aluminium Chair, Rethinking Construction Ltd. Arcadia Group Archer Boxer Partners Architectural Association Architon Group Practice Arena Housing Association Argent Development Consortium Argent Estates Artex-Blue Hawk Arup Arup Acoustics ASH Consulting Group

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AtoZ OF PARTICIPATING ORGANISATIONS 2002 – a milestone Association of Consultant Engineers This snapshot of Rethinking Construction in 2002 tells you: Autronica Avebury International – What we have achieved, Avillon – What we are doing over the next two years, and Axa Power AYH Partnership – How you and your organisation can join the challenge. What is Rethinking Construction? B.E.E. Rethinking Construction was initiated by the report of the Construction BAA Task Force chaired by Sir John Egan in 1998. BAA/AMEC (The Pavement Team) The principles are simple: Babcock Waterb Eng. – Client leadership, Babtie Group Bachy Solentache – Integrated teams throughout the delivery chain, and BAe Systems – Respect for people. Bailey Partnership Construction The objectives are to achieve radical improvements in the design, Balfour Beatty Major Projects quality, customer satisfaction and sustainability of UK construction and Balfour Kilpatrick to be able to recruit and retain a skilled workforce at all levels by Balfour Maunsell improving its employment practices and health and safety performance. Ballast Wiltshier Barber, Casanouas and Ruffles The task force proposed seven targets for improvement, which underpin Barclays Bank Rethinking Construction: Bardon Contracting – Reduced capital cost Barnes Construction

– Reduced construction time Barnsley Metropolitan Borough Council Barrie Tankel Project Management – Better predictability Bartram’s Elec – Fewer defects Barwick Construction Bathsystem SA – Fewer accidents Battle McCarthy – Increased productivity Beacon Housing Association

– Increased turnover and profit. Beale & Cole Beaver Housing Society How are we doing it? Group Bechtel Morrison JV Since the publication of the report, the Rethinking Bechtel Water Technology Construction agenda has been taken forward through Bedfordshire Pilgrims Housing a dynamic partnership between government, clients Association and industry. This has been given a further boost by the creation in 2001 of the Strategic Forum for Benfield Construction Construction that brings together all the key industry Benard Ede/A. Grant Associates Bennetts Associates representatives in pursuit of improvement. Benson At the heart of the Rethinking Construction initiative is Bentalls the Demonstration Projects Programme. This provides Berkeley Festival Waterfront the opportunity for leading edge organisations to Bertram Sheppard promote projects that demonstrate innovation and Best Practice Club change which can be measured and evaluated. These Bevan Ashford Solicitors are either site-based projects or organisational change BG Transco projects. Bickerdike Allan Partners Bidwells To date there are more than 400 of these projects in Bielski Associates the programme, which taken together outperform the Billingham Campus average of the UK industry against the key indicators. Billington Structures Bingham Cotterell Binnie Black and Veatch Birchdale Glass 3 Rethinking Construction 2002 10/6/02 3:09 PM Page 4

AtoZ OF PARTICIPATING ORGANISATIONS Because of the progress we are making, the Department of Trade and City Council Industry gave the Rethinking Construction initiative continuing financial Birse Construction support for a further two years from April 2002. It is also backed through Birse Plant Hire the direct engagement of hundreds of companies and industry Bison Concrete Products Bison Structures organisations, government departments including the Treasury and the BIW Technologies Department of Transport, Local Government and the Regions, as well as Biwater Industries the Housing Corporation. Biwater Treatment Each day, more and more organisations are getting involved with Black Country Housing & Community Services Group Rethinking Construction as the impact of our work gathers momentum. Blackfriars Investments Enlightened clients are seeking to work with people who are committed Blackpool Borough Council practitioners of this agenda. At the same time the government is Blackwall Products requiring the principles of Rethinking Construction to guide clients’ Blair Rains procurement practices in both central and local government. Bleak Hill School Blyth & Blyth Our four key strategic objectives BNFL Engineering Boothe King Partnership 1. Proving and selling the business case for change – Through effective Boots The Chemist monitoring and evaluation of Demonstration Projects and Bovis Lend Lease Organisations, and the collection of KPIs, to deliver clear evidence to Boxall Sayer the industry that continuous business improvement is achieved by BP Chemicals following the principles and targets of Rethinking Construction. To BP Oil place particular emphasis on clients, integrated supply teams Brain Warwicker Partnership and respect for people issues. Braintree District Council 2. Engage clients in driving change – To encourage clients to promote BRC BRE Rethinking Construction though involvement in demonstrations and Brian Canavan Assoc. commitment to the Clients’ Charter.

Bridon International 3. Involve all aspects of the industry – To ensure that every sector of the & Hove City Council industry is represented by active demonstration of the Rethinking Bristol City Council Construction principles. British Aerospace Systems British Cement Association 4. Create a self-sustaining framework for change – To ensure that the British Gypsum industry takes responsibility for developing and maintaining British Nuclear Fuels continuous improvement, nationally and regionally. British Waterways All this is underpinned by the programme of dissemination, support and Britspace Britspace Yorkon Joint Venture advice provided by the Construction Best Practice Programme. Broadland Housing Association Bromford Carinthia Housing What is left to be done? Association The key areas still to be addressed by Rethinking Construction are: Broomleigh Housing Association Bruce Oliver – Continue to prove the business case through demonstrations, Brunswick Millennium with a growing emphasis on organisation change projects. BSRIA – Identify gaps in the business case that need to be filled. BT Buckinghamshire County Council – Identify gaps in industry involvement, taking the message to Bucknall Austin SMEs and encouraging their wider engagement. BuildEurope Group – Build a strong national support network across all the English regions, Build on line Northern Ireland, Scotland and Wales. Building Design Partnership Building Information Warehouse Building Management Building Research Establishment Building Services Bullen Consultants Burnley Wilson Fish Buro Four Project Services

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AtoZ OF PARTICIPATING ORGANISATIONS

How can you get involved? Bute Housing Association Byrne Brothers Would you like to work with us or find out more? We would very much welcome your involvement.

You can do this by: C. McDonnell C.H. Construction – Nominating a Demonstation Project CA Blackwell c – Becoming a member or sponsor CA Cornish Cadarn Housing Group – Joining a working group that would benefit from your expertise Cala-Morrison – Supporting your local Construction Best Practice Club Caldmore Area Housing Association Caledonian Water – Participating in Rethinking Construction events that are Callcott Anderson Design Consultants run across the UK. Camargue Because of the varied nature of the industry and its products, there are a Campbell Reith Hill number of streams of activity within the Rethinking Construction Cambridge City Council Cambridge Van Leyden initiative. These are: Cambridgeshire County Council 4 The Movement for Innovation (M I) – which focuses on the general Camelot Distribution construction industry, Cameron Taylor Bedford Camtwix Engineering The Housing Forum – which concentrates on the public and private CAP Aluminium housing sector, Cappagh Public Works The Local Government Task Force – which is promoting the Capper Pipe Services Rethinking Construction agenda within local authorities as Cardon Gent major clients, CARES Building The Respect for People Steering Group – which is currently trialling a Carillion Construction series of toolkits to help improve recruitment, retention and health Carillion Housing and safety, and Carillion Infrastructure & International Carlisle City Council The Construction Best Practice Programme – which is the main Carr-Gomm Society dissemination arm for Rethinking Construction. Carter Refrigeration We are also building an extensive support network in the regions, as Castle Vale Housing Action Trust well as in Wales, Scotland and Northern Ireland. Catalyst Catchment Contact details for all these groups are shown on page 19. Cavill Fabrications CCR CEGELEC Cegelec Projects Central & Cecil Housing Trust Centre for Alternative Technology CES Chandler KBS Chapman Taylor Partners Architects Charlton Triangle Homes Chartered Institute of Building Charterhouse Cheserfield BC Cheshire County Council Chesterfield Borough Council Chesterton International Chetwood Associates Chiltern Hundreds Housing Association Chris Blandford Associates Christchurch Borough Council Christchurch Junior School Christopher Smith Associates 5 Rethinking Construction 2002 10/6/02 3:09 PM Page 6

AtoZ OF PARTICIPATING ORGANISATIONS CIMCO Working together Circle 33 Housing Trust Following a decision to streamline the Rethinking Construction initiative, CIRIA so that all the related parts work together under this brand, progress is CIRUS now being made towards completing this process. CIT CITB A single company, Rethinking Construction Ltd, acts as the main point of CITEX co-ordination and liaison between the various streams. The chairs of the City and County of Swansea Housing Forum, M4I, the Local Government Construction Task Force and City Engineering Services the director of the Construction Best Practice Programme serve on the City of Bradford Drainage Design Department Board. The DTI attend as observers. City of Stoke-on-trent The company also acts as the main vehicle for the executive support of Civil & Industrial Products the initiative, and receiver of sponsorship, subscriptions and funding. Cladspec The Construction Best Practice Programme is funded through a separate Clarke Bond Partnership DTI contract with BRE. Client Architect CMC Coastline Windows Cochrane McGregor Colledge Trundle & Hall Collingwood Housing Association Collis Heating Commercial Management Consultants Community Housing Association Community Self-Build Scotland Comsite Projects Concepts Architects CONNECT 2020 Consafe Consarc Design Architects Conspec Contractors CONSTRUCT Construction for Business Contano Cook & Butler partnership Movement for Innovation www.m4i.org.uk Coral Construction The Movement for Innovation (M4I) takes the lead in Cornwall County Council promoting Rethinking Construction among the non-housing Corus sectors of the UK Construction Industry and related trade Corus Construction Centre and professional organisations. The Board of Management Costain Costain Civil Engineering is responsible for the performance and learning outputs 4 Countryside in Partnership from the M I Demonstration Projects, and has led the development of the Countryside Strategic Projects Key Performance Indicators and the Environmental Performance Coventry City Council Indicators. The Movement is partly financed by Supporters and Crabtree Members as well as the DTI. Craig White Design M4I is developing the regional network for Rethinking Construction, Crerar & Partners through its Demonstration Projects cluster programme. These clusters Properties Crossbrook Furniture are now expanding to embrace the Housing Forum Demonstration Crown House Engineering Projects.

Cruden Homes (Scotland) M4I is promoting Rethinking Construction badged events, following the CSA Consulting Engineers success of its Off-site Fabrication conference last year, and a Knowledge CTSG Management event in April 2002. It is also jointly supporting a series of Cundall Johnston & Partners seminars on Lean Construction. Currie and Brown Curtins Consulting Engineers The M 4I Board members are listed on page 16. CV Buchan CWS Engineering 6 Cyril Sweett & Partners Rethinking Construction 2002 10/6/02 3:09 PM Page 7

AtoZ OF PARTICIPATING ORGANISATIONS Housing Forum www.thehousingforum.org.uk D Campbell & Company The Housing Forum was set up to bring together everyone in D H Morris Group the house building chain in a movement for change and D&R Scaffold (London) innovation in dealing with new construction and renovation Dave Dickinson & Associates of the existing stock. The Housing Forum embraces leading David Cartwright edge suppliers, house builders, social landlords, local David Crewe Associates authorities, designers, contractors, consultants, housing trade bodies and David Stroud Associates professional institutions, who are seeking continuous improvement in David Wilson Homesd quality, efficiency, sustainability and value for money. Consultancy Davis, Langdon & Everest The Housing Forum set up the National Customer Satisfaction Survey that DCT Civil Engineering will become the regular measure of progress for speculative house builders, Deakin Walton Consulting Engineers and established a Benchmarking Club for its members to develop housing Deane & Amos Shopfitting sector specific key performance indicators. It has developed Housing Sector Dearle & Henderson Consulting Key Performance Indicators for refurbishment, repair and maintenance Defence Estates works, and it has published reports on key themes. Delva Patman Dene Mechanical The Forum is partly financed by Core and Open Members, and by the Denis Wilson Partnership Housing Corporation and the DTI. Denley King Partnership Housing Forum Board members are listed on page 17. Denne Group Dennis Lister & Assoc Local Government Task Force www.lgtf.org.uk Derwent Housing Association Design Council The LGTF was established in March 2000 to encourage and Design Selectric assist local authorities to adopt the principles of Rethinking DesignHaus Construction. As one of the biggest spending clients in the Deva country on construction, maintenance and repair works, it is Devon & Cornwall Housing Association vital that councils achieve the improvements and savings that Devon Community Housing Society Rethinking Construction can bring. By focusing on the whole-life costs of a Devon County Council project, rather than cheapest initial tender costs, local authorities can ensure Devonport Management that they meet their Best Value obligations, and deliver high quality services Diocese of Portsmouth to the people they serve. The LGTF publishes advice and guidance to local Dixon Contractors authority practitioners, designed to maximise their efficiency and Dixon Jones Architects effectiveness. By avoiding waste, duplication and dispute, they ensure Donal Hayes & Sons that they are best serving the needs of their community; giving them Donald Smith, Seymour & Rooley Doncaster Borough Council more for less. Dorset County Council Working closely with the Movement for Innovation and the Housing Forum, Dorset Engineering Consultancy (DEC) the LGTF focuses attention on their Demonstration Projects, and the very Downey & Warren real improvements that these bring to the construction process. Dr. Amato Dudley Metropolitan Borough Council The LGTF has close links with other organisations that represent local Dula UK authorities, such as the Local Government Association, Improvement and Dundee City Council Development Agency (IdeA), Chartered Institute of Public Finance Dundee Plant Company Accountants (CIPFA), and the Department of Transport, Local Government Durham County Council and the Regions (DTLR). Durkan DVS LGTF Board members are listed on page 18. DWr CYMRU/Welsh Water

Respect for People www.rethinkingconstruction.org.uk Respect for People (RfP) is fundamental to achieving world class E Poole performance in construction. It is a crosscutting theme throughout the E Thomas Construction strands of Rethinking Construction. Following the launch of the report E.C. Harris A Commitment to People “Our Biggest Asset” by the then Construction Ealing Family Housinge Association Minister Nick Raynsford in November 2000, there has been extensive Earth Tech/Farrans (JV) trialling of a series of toolkits and Key Performance Indicators. East Dorset Housing Association East Midlands Housing Association East Riding of Yorkshire County Council 7 Rethinking Construction 2002 10/6/02 3:09 PM Page 8

AtoZ OF PARTICIPATING ORGANISATIONS The work now involves over 100 companies across the UK representing East Sussex County Council every sector of the industry, and covers seven themes: East Thames Housing Group – Diversity in the workplace, ECS Eden Housing Association – On-site working environment, Edmond Shipway – Health, Edmont Joinery – Safety, Education Workshop Services – Working conditions off-site, Edward Cullinan Architects Edward Roscoe Assoc. – Career development & lifelong learning, and Edwards Project Management – Behaviour. EH Smith The first ever set of industry Respect for People KPIs have been produced EI WHS and were launched in May 2002. They are available from the Construction EIC Contract Services Best Practice Programme. EIC South West Eidetic RfP toolkits are available from Rethinking Construction. Aimed at line Eildon Housing Association management they are unique within the construction environment and EJ Badekabiner can be used to underpin progress towards the Investors in People Elgar Housing Association standard or European Foundation for Quality Management Business Ellesmere Port & Neston Borough Council Excellence approaches. The revised set – developed in response to the Emcor Drake & Skull trialling – will be published in the autumn.

Engineering Construction Industry The Respect for People Steering Group is listed on page 17. Association Engineering Solutions English Architectural Glazing Construction Best Practice Programme English Churches Housing Group www.cbpp.org.uk English Partnerships The Construction Best Practice Programme (CBPP) is an integral Enviromental Services, Oxfordshire part of the Rethinking Construction initiative. A recent survey County Council showed that more than 90% of users acknowledged that the Environment Agency programme has brought financial benefits to their company. Environment Agency Wales Envirowise The main drive has been to improve the business management of EPR Design construction through the delivery of services to the sector and the EPS Maintenance dissemination of best practice information. The CBPP plays a specific role EPSRC in continuous business improvement, providing opportunities for Equity Bank individuals, business teams, entire companies and supply teams to Essex County Council engage in best practice. More than this, the CBPP is about raising Essex Electrical awareness, gaining commitment and facilitating the sharing of knowledge. ESU Services Europump Services Its 1500 publications include case studies, profiles, guides, and more than Evesham and Pershore Housing 150 director’s briefings and information on the learning by doing Association workshops. Users will benefit from the recent establishment of a team of Eveson Environmental 40 best practice advisers. ExCal EXOR Corporation More than 250,000 user sessions recorded on the CBPP Website show that Express Reinforcements the industry has adopted the Programme as a key method for learning. Exterior Construction Management CBPP also aims to support companies in the construction sector make better use of information technology. IT Construction Best Practice brings

F B Gilmers together expertise and guidance on the effective use of IT throughout the F W Cook construction industry. Companies that register with ITCBP receive F W Marsh Electrical guidance material, much of it free of charge, including case studies, Fairclough Homes guides, reports and other material, as well as updates on events and Fairhursts industry news. www.itcbp.org.uk Faithful & Gould f The Programme is funded by the DTI. Family Housing Association Family Housing Association (Wales) Contacts for the Construction Best Practice Programme are shown Farrans (Construction) on pages 19 and 20. Faucets 8 Rethinking Construction 2002 10/6/02 3:09 PM Page 9

AtoZ OF PARTICIPATING ORGANISATIONS Across the UK Faulkner Brown The day to day management of the Movement for Innovation and the Housing fch Housing & Care Forum Demonstration Projects is conducted locally through the Regional Feilden Clegg Architects Clusters. Regional Co-ordinators (listed on page 19) develop the Regional Fenwick Elliot Ferguson McIlveen Clusters and facilitate the demonstrations. Fernwave The Clusters reflect the boundaries of the Regional Development Agencies and FES Water Technology the devolved Government in Scotland, Northern Ireland and Wales. More Fibbens Fox Associates precise alignment with the RDA boundaries will be introduced by the end of the Fife Belcher Grimsey and Partners year. Each Demonstration Project has been allocated to one of the Regional Fillcrete Clusters – normally based on the construction site location. FISEC Fitch How the Clusters work Fitzpatrick Each Regional Cluster is managed by its own management group, recruited Flagship Housing Group Floorscape Contracts from the representatives of the Demonstration Projects and other leading local Flowline Civil Engineering enthusiasts. Senior industry representatives from the Movement for Innovation Flynn Willoughby and the Housing Forum support them. FM Modern Design A Cluster, evolved from the M4I startup, is a forum for those committed to Focus Housing Group Rethinking Construction to meet regularly and to exchange ideas in a non- Foggo Associates commercial, cross industry environment. They encourage local debate about Forge-Llewellyn Co the detail of project innovations and best practices. They promote the practical Forticrete outputs of the Rethinking Construction Programme to a wide spread of regional Fosseway Housing Association and local interest groups including clients, suppliers, industry organisations, Foster & Partners Frank Haslam Milan universities and others. The central Rethinking Construction organisation relies Franklin & Andrews on the Clusters for feedback on regional and local issues and needs. Fulcrum Consulting The Clusters are establishing links with regional business, industry and client organisations that share the Rethinking Construction agenda, or have a vested interest in the value for money and quality of the industry’s output. The Clusters G H Marshall G Rolph & Sons are engaging with the Regional Development Agencies, key Local Authorities, G&S Roofing regional groups of trade and professional organisations, and local Construction Gaffney, Cline & Associates Best Practice Clubs (see page 20). Retirement Fundg Gallaher Towards a National Network Galliford Our strategy includes an integrated, UK wide network of mutually Gallions Housing Association supportive organisations working to maintain the energy and Galmalco enthusiasm for Rethinking Construction in the long term. Gardiner & Theobald Gary A Powell & Associates Two meetings of Rethinking Construction organisations in the regions Gateshead MBC have taken place; the first at in December last year and Gavin Jones Landscape the second at in March, each with more than 50 delegates Gazeley Properties taking part. These meetings confirm the tremendous support for a GBM Build National Network of regional organisations that will facilitate a wider gcp Chartered Architects take up of Rethinking Construction, and disseminate its benefits further. Gensler Int. Geoffrey Osborne In Northern Ireland and Wales local networking has developed to such an Geoffrey Reid Associates extent that formal Regional Rethinking Construction Centres have been George & Harding Construction established. These Centres bring together the key local representative interests George Trew Dunn working in support of Rethinking Construction, under a single management Gerald Tobias Associates structure. In Northern Ireland the local Board of Management has overall Getjar responsibility for the operation of the Regional Cluster. It is hoped that similar Gibb structures will emerge in other regions. & Partners Gilbert and Stamper Lesley Chalmers is your contact for more information on our National Network. Glamox Electric Tel: 0207 256 2100, or Email: [email protected]. Glamox International Glass Block Design & Build GlaxoSmithKline 9 Rethinking Construction 2002 10/6/02 3:09 PM Page 10

AtoZ OF PARTICIPATING ORGANISATIONS Gleeds Management Services Good for business Gleeson City Living This year we have measured the performance of 99 M4I and 53 Housing Gleeson Homes Forum Demonstration Projects. Team members collected the data and Glencroft Civil Engineering (Manchester) worked with the projects to ensure consistent interpretation and Gloucestershire County Council application of the KPI measures. The graph below compares the Gloucestershire Housing Association Demonstration Projects with relevant industry sectors in 2001. GMW Partnership Housing Forum Demonstration Projects have again out performed the Gold Consulting industry averages for most of the KPIs, in their second year of Goodson Associates Gordon Durham & Co monitoring. The Housing Forum shows particular strength in reduced Gordon Harris Partnership defects, predictability and productivity.

Gosport Borough Council M4I Demonstration Projects have also out performed the industry Graham Mather Associates averages for all the KPIs, in their third year of monitoring. M4I is Graham Wood particularly strong in reduced defects, predictability and safety. Grangefield School 200 Grant Westfield Housing 2000 benchmark Granta Housing Society 150

Granville Steel 100 Green Family Homes 50 Green Globe 21 0 Greenwich Healthcare Trust 4 M I 2001 All construction 2001 All new housing 2001 Housing Forum 2001 Grendon Building Services 200 Non-housing 2000 benchmark Grosvenor Housing Association 150 Grundfos Pumps 100 GTMS Scotland 50 Guardian Properties Gusto Construction 0

Cost Time Client Client Defects Safety satisfaction-product satisfaction-service Profitability Productivity H & H Celcon Predictability Predictabilitycost Predictability Predictabilitytime - design cost - construction - design time - construction H&H Celcon The big picture results provide an irrefutable business case for H&J Martin Rethinking Construction Habinteg Housing Association Clients are happier – On average Demonstration Projects are showing an HACAS Asset 11% increase of client satisfaction over the industry. hHackney Building Maintenance Haden Young Quality is increasing – An average of 30% more projects are reporting Hadfield Cokwll & Davidson few or no defects. Halcrow Management Sciences It’s a safer place to work – Demonstration Projects are consistently Halcrow UK shown to be safer sites. Current figures show them to be 25% safer than Halcrow Waterman the industry at large. Halifax Hall & Kay Fire Engineering Keeping promises – 15% more Demonstration Projects are finishing on Hammerson UK Properties or ahead of programme and budget than in the rest of the industry. County Council More Productive Workforce – Our Projects are showing that the average Hancock Ward value added per employee is £10,000 more than the industry figure. Hanover Housing Association Aggregates Quicker Projects – the Demonstration Project process is showing that on Hanson Concrete Products average they are completing schemes 10% quicker than 1 year ago. Harbour and General Works Harper Mackay How have we done it? Hart Builders (Edinburgh) The Demonstration Projects are achieving these results by performance Hart Housing Association measurement and benchmarking, long term partnering, integrating Hartley & Kovats supply chains, sharing risks and rewards, establishing the culture and Harvest Housing Group providing incentives for the elimination of waste in all its forms, and Harvey & Co Hastoe Housing Association improving working conditions for employees. That’s Rethinking Hathaway Roofing Construction! Havelock Housing Association 10 HBG (Netherlands) Rethinking Construction 2002 10/6/02 3:09 PM Page 11

AtoZ OF PARTICIPATING ORGANISATIONS Housing Forum 2001 M 4I 2001 HBG Construction Southern All new housing 2001 All construction 2001 HBG GA Construction KPI Measure Housing Other Heathrow Airport 4 Construction (M I) Hemsley Associates Client satisfaction – % scoring 8/10 or better 80% 85% Hepworth Building Products product 69% 73% Hertfordshire County Council Hewden Crane Hire Client satisfaction – % scoring 8/10 or better 67% 80% Hexagon Housing Association service 58% 65% Heywood Williams HG Construction Defects % scoring 8/10 or better 91% 86% HGB Construction 53% 58% HGB Design HGP Architects Safety Mean accident incidence 1003 495 Higgins Group rate per 100k empl. 993 990 Hightown Praetorian Housing Association Predictability – % on target or better 67% 81% Highway Surfacing design cost 60% 63% Highways Agency Hiilti (GB) Predictability – % on target or better 54% 71% Hill Partnerships construction cost 46% 50% Hills Electrical Hinkins & Frewin Predictability – % on target or better 72% 81% & Partners design time 41% 46% Hochtief/Griffiths jv Holden & Lee Predictability – % on target or better 48% 70% Home Housing Group construction time 62% 61% Honeywell Control Systems Horizon Housing Group Profitability Median profit before 3% 5.8% Hotchkiss Ductwork interest and tax 6% 5.6% Hotels & Catering Intl. Assoc. Howdens Joinery Productivity Mean turnover / £42k £34k HQ Executive Offices (UK) employee £28k £28k Hull City Council Hurley Palmer Flatt Construction cost Change compared with +8% -2% Hurley Palmer Partnership one year ago +3% +2% Hurley Robertson Associates

Construction time Change compared with -12% -8% Hutter, Jennings & Titchmarsh one year ago +11% +4% HY Arnold Hyde Housing Association Hyder Consulting Notes on KPIs where Housing Forum projects underperformed against Hydrax industry averages: Hy-ten Reinforcement Co Safety – Of the projects reporting on safety, the two reportable accidents (neither serious) had a disproportionate effect on this statistic. I & J Munn Predictability of construction time and profitability – A number of Icon Structures projects reported difficulty with supply of timber frame components, Impact Housing Association impacting noticeably on construction time and profitability scores. Imperial College of Science, Technology & Medicine Cost – Many housing projects are trialling energy and resource Industrial DwellingsI Society conservation measures and have included the cost of research and Integra (Brighton) development. Some projects are also reporting high initial costs of Interior partnering initiatives. Interstat (UK) Institution of Civil Engineers IPM Irwell Valley Housing Association Isherwood & Boyd Isis Accord 11 Rethinking Construction 2002 10/6/02 3:09 PM Page 12

AtoZ OF PARTICIPATING ORGANISATIONS The 12 KPIs demonstrated

Isle of Wight Housing Association Islington County Council Bryce Road Phase 2A, Dudley – Housing Forum ITT Direct The race is on to design houses that demand fewer non-renewable resources. The Green Futures team is monitoring and comparing emerging green technologies and consulting residents to see how realistic it is to adopt the more J Sainsbury promising ideas. Finding consultants, contractors and suppliers ready to develop J U Bowen (Construction) and trial new solutions is half the battle. Making it work within Housing Jackson Building Corporation budgets is the other. Jackson Civil Engineering The Black Country Housing and Community JJackson Coles Partnership James Burrell Builders Merchants Services Group, awarded the ‘product’ top James Butcher Housing Association marks for packaging innovations – such as James Killelea & Co solar heating, insulation, airtight construction, James Scott managed ventilation, and sun tubes – that Jarvis promote sustainable, modern living. Jarvis Construction (UK) Combined heat and power, ground source Jeld Wen (UK) heat pumping, water and waste management

Jestico & Whiles – PRODUCT CLIENT SATISFACTION systems are on trial. JMP Consultants 4 John Carlisle Partnerships Measured term contracts, Northern Ireland – M I John Doyle Construction Construction Service Northern Ireland manages maintenance and minor works John Gibbs Partnership for numerous government departments and agencies, under measured term John Grooms Housing Association contracts. Measuring the scope of work for payment is relatively straight John Laing forward, but measuring customer satisfaction was almost impossible because of John Martin Construction the large number of orders and the remoteness from end users. Then they were John Construction introduced to Referenceline, another M4I Demonstration Project. John Youngs Jones Environmental (Ireland) Customers are asked to complete a Joywheels simple score card on the value, quality, JPS Environmental Services service and response. Referenceline Jubb & Partners analyses the data and prepares a monthly JWA Architects customer satisfaction report on each contract. Customer satisfaction scores are impressive overall and the feedback is a K&N Welding practical tool for working with contractors Karl Blacton – SERVICE CLIENT SATISFACTION who need to improve their service. Kelly Taylor & Associates kKelsey Housing Association Kelsey Roofing Industries Waterloo Air Management, Maidstone – M 4I Kendall Kingscott Partnership In the mid 90s, Waterloo Air Management (WAM) had a serious financial Kensington Housing Trust problem. Like so many other construction supply businesses, they were always Kent County Constabulary running hard just to stand still. The Rethinking Construction report convinced the Kent County Council Kent Police Authority board that partnering provided the answer to the most difficult business Kent Structural and Marine question of all – how to become truly customer focused.

Kerr Duncan McAllister A critical step in their transformation was to cut lead-time from typically 6-8 Kestner DJM Pollution Control weeks to 1-2 weeks. This has a knock-on effect in the contractor's programme. Kestral Tech Services Long-term partnering deals with Kier Build 10 100% WAM achieves key M&E contractors have led to about 95% Kier Construction WAM increasing market share in against targets King Alfred’s College of Higher Education the core products from 15 to 25% CONSTRUCTION TIME CONSTRUCTION Weeks

Kingsbridge Community College over four years. WAM has broken %on time Kingston Hospital NHS Trust its loss making habit and left years Lead-time fell by 75% Kingston upon Hull City Council of red numbers behind. 1997 1998 1999 Kirk McClure Morton Knauf UK 12 Kone Lifts Rethinking Construction 2002 10/6/02 3:09 PM Page 13

AtoZ OF PARTICIPATING ORGANISATIONS North Tyneside schools programme – M 4I KPMG Management Consulting KSB A continuing better value project by North Tyneside Council is proving itself with Kwikform UK excellent results and savings, winning The Unexpected Special Award in Vision 100 – BT’s selection of the UK’s 100 most visionary companies. The challenge,

arising from their Asset Management Strategy, is a four-year, £80m programme LA Associates of renewal and refurbishment of schools. L. B. Camden Housing Renewals Lacey Hickie & Caley Abandoning the traditional cost-driven, tender-led formula, they chose three Lafarge Plasterboardl main building contractors on quality criteria alone. These contractors formed a Lafarge Redland Aggregates partnership with the council, creating ‘a unique pool of experience’. The partners Laing Management went on to solve the problem of how to get the best value from the supply Laing Technology Group chain, identifying five substantial work packages with high cost sensitivity – Lancashire County Council roofing, mechanical services, electrical services, floor finishes and external Laser Acoustic Ceiling windows and doors.

CONSTRUCTION CONSTRUCTION COST Leaderflush Shapland Federated Housing Association By offering long-term work and harnessing the trade contractor’s design Leeds Metropolitan University expertise, North Tyneside is saving up to 50% on sensitive trade packages. They Leonard Stace QS are well on the way to cutting the overall construction cost by 15% during the Leslie Clark programme. Lesterose Builders Lewelyn-Davis William Morris Court, – Housing Forum Lichfield District Council Lifschutz Davidson The first steel-framed project by Oxford Citizens Housing Association has Lightfoot Windows produced real programme improvements and reduced defects, while reinforcing Lincolnshire County Council the association’s successful partnering approach with Oxford City Council and Lindman contractor . The primary partnership agreement was between Link Financial Services Oxford City Council, Oxford Citizens and Liverpool City Council Willmott Dixon. Liverpool Housing Action Trust

A wider, more informal partnership drew in Liverpool Housing Trust Livingston Eyre Associates other key players, including the designers Lloyd Morris Electrical MEPK. Each partner appointed a ‘Tzar’ to LMK Joint Venture expedite the decision making process and Logan Fenamec ensure their unified commitment to the project. London & Quadrant Bexley The results are some excellent KPI scores, Housing Association including keeping the design cost well within London & Quadrant Housing Trust

PREDICTABILITY – DESIGN COST PREDICTABILITY budget, a performance within the top 10% of London Borough of Barking & Dagenham housing projects. London Borough of Barnet London Borough of Bromley Home Challenge, South West – Housing Forum London Borough of Hackney London Borough of Lewisham Western Challenge Housing Association’s new Home Challenge Partnering London Borough of Merton Agreement has proved a hit with contractors. Aimed at house refurbishment London Borough of Newham contracts, the agreement includes measured KPIs, ring-fenced overheads and London Underground profit and a shared savings formula not normally found in minor works. Look Ahead Housing and Care

The main criteria are completion to programme and budget. Historical figures Lorne Stewart Loughborough University showed that although the benchmark projects had cost (on average) about 5% Lovell Construction less than budgeted, some Lovell Partnerships 22% went over budget. Home Challenge Site Minor Luntri UK The Demonstation Project Partnering Commencement works Agreement Form Lytag, Ash Resources performed much better. After contract KPIs the first year, Home Challenge Survey and life Schedule of Rates costing was delivering 11% savings M J Gleeson Framework agreement Project-specific data and only 4 out of 31 of projects MacConvilles Home Challenge Partnering Agreement had exceeded budget. Mace

PREDICTABILITY – CONSTRUCTION COST PREDICTABILITY m Mach-Aire 13 Rethinking Construction 2002 10/6/02 3:09 PM Page 14

AtoZ OF PARTICIPATING ORGANISATIONS 4 Maclaren Roughton Christ Church Court, London – M I Malling Precast Christ Church Court was the first phase of the redevelopment of Paternoster Manchester City Council Square adjacent to St Paul’s Cathedral for developer Stanhope. John Doyle Mandix Construction was responsible for the complex substructure and associated Mansell groundworks, with construction manager Bovis Lend Lease. Marks and Spencer There were a lot of small technical innovations, some in consultation with the Marley Building Materials (Thermalite) Marshall Tufflex British Cement Association, but the main reason the project succeeded was the Marshalls proactive behaviour of the integrated project team.

Mason Richards Partnership It was a congested site demanding difficult, bespoke earthwork support and Mason Solicitors concrete installation. John Doyle Construction modelled the working procedure Master Plan Design Ass. using a 3D graphics package run with Microsoft Excel. This enabled the project Matrex Design & Build (Terrapin) team to understand the process and procedure of the works and to execute them Maunsell safely and without undue delay. The project’s KPIs, including design time, were May Gurney (Construction) PREDICTABILITY TIME – DESIGN PREDICTABILITY exemplary. Maybourne and Russell McAdam Design McBains Cooper Broomleigh HA Maintenance, Bromley – McCann & Partners McCann Homes Housing Forum McCartney Fire Protection Repair and maintenance work has McDonald’s Restaurants traditionally been done according to McGill Electrical an agreed schedule of rates. The Mcleod & Aitken system promotes overspending McNicholas Construction because it encourages contractors to MCS Control Systems look for extras and discourages them MDG Design Safety Mede Mill Construction from thinking about economy. MEICA Processes A partnering agreement with Geoffrey MEPK Architects Osborne has saved Broomleigh Meridian Hospital Company Housing Association 10% of its total Metropolitan Housing Association maintenance costs and boosted rental revenues. The partners have pushed the Metropolitan Housing Trust construction time predictability up by 10 points to 96%. Giving the contractor Michael Bradbrook Consultants control of the work schedule has been a key reason for their success.

Michael Dyson Associates TIME – CONSTRUCTION PREDICTABILITY Michael Edwards & Associates Michael Evans and Associates Argo, Wear and Tees – Housing Forum Mike Thomas Project Argo is one of the early strategic Microsoft Research partnerships of its type in the Housing Forum Middlesbrough Council The Client – our tenants Midsummer Housing Association demonstration programme. There were initially six Millenium Minerals new-build schemes valued at £3m for 72 dwellings Miller Bourne Partnership when the four-year initiative was launched in mid Miller Construction 1999. The team runs each scheme from initial

Mitchell & Hewitt feasibility, through Housing Corporation finance Team Team Team Team Team Mite Engineering Services (Plymouth) bidding, design, construction, and commissioning, 1 2 3 4 5 Engineering all with open book accounting. Mitie McCartney Fire Protection DEFECTS MJ Gleeson Group Home Housing Group managers are delighted with MLM Consulting Engineers the success of their team – contractor Mansell, Maintenance “ARGO” Best Moat Housing Group agent the NAP Partnership and designer P+HS Service & Practice Tenant Modern Design Group Architects – in virtually eliminating defects. Argo feedback for administration Modern Engineering schemes are rated 100% defects free, compared product Group Safety improvement Modular Wiring Systems Europe with nearly 60% of Home’s non-Argo projects that Training project Montgomery Watson suffer defects at handover. Research KPI argo maintenance Moores Furniture Group Development & reporting Morgan Horne Morrison Construction 14 Morrison Plant Rethinking Construction 2002 10/6/02 3:09 PM Page 15

AtoZ OF PARTICIPATING ORGANISATIONS 4 One in a million – M I Morrison/Amec JV In the public perception, there is probably no more safety aware industry than Mott MacDonald aviation. Before the Airport Construction Training Alliance (ACTA) existed, the Consulting accident frequency rate in BAA construction was half the average for UK Mouchel North Yorkshire construction. Yet it was some seven times worse than the petrochemical industry Mountjoy where there is evidence of an AFR below 0.1 reportable accidents per 100,000 Mowlem Midlands/John Mowlem & Co hours (One in a Million). Matching this achievement looked like a mission MPM Adams impossible! MPM MTech Services ACTA is a joint initiative Industry average between BAA and framework

SAFETY suppliers. The toolkit was N G Bailey & Co developed specifically for National Housing Federation airport construction, in National Westminster Bank Natwest Groupn Property consultation with the BAA Target stakeholders – BAA, suppliers Neath Port Talbot County Borough Council and construction workers. The Needlemans focus is now on attitude and Nene Housing Society behaviour changes needed to Network Housing Association reach their goal. New Downland Housing Association Newcastle City Council, City Design Manufacturing: the business case for M&E – M 4I Newlon Housing Group NHBC BAA and MEPC, ever demanding yet enlightened clients, asked Crown House Nicholas Burwell Architect Engineering to do what is considered impossible by many in the construction Nicholas Hare Architects industry today. They wanted better M&E services, faster and cheaper, over a five- Non Such High School for Girls year framework (BAA) and over six projects in Chineham Business Park (MEPC). Norfolk County Council Crown House delivered, AND they made more money in doing it! North London Waste Authority North of Scotland Water Authority Starting with their own manufacturing centre, sited adjacent to a supplier park, North Tyneside Council they already had a productivity North West Water advantage over more site- Northcroft based operations. Their tactics Northern Counties Housing Association

PROFITABILITY include analysing value to Northern Ireland Housing Executive reduce waste in the entire Northumberland County Council supply chain (this is never Norwest Holst ending) and synchronising Notting Hill Housing Trust production with installation. Nottingham City Council Cross-functional teams are Nottingham City Building Works drawn from all members of the supply chain. Oakfern Housing Oakfern Housing Association 4 Great Leighs Bypass, Essex – M I Oakwood Groundworkso Essex County Council is rising to the challenge of constructing highway Office of Government Commerce schemes in a non-adversarial manner. Scheme finance was conditional upon a Oldham Metropolitan Borough Council tight programme so traditional procurement was not the answer. The Council One North East Optima Community Association partnered with Alfred McAlpine under an NEC Option C Target Cost, design and Orbit Housing Association build contract. O’Rourke Civil Engineering The team monitored their success by measuring National and site specific KPIs. Oscar Faber The financial incentive was to share cost savings. Value Management reduced Oxfordshire CC PRODUCTIVITY construction costs and the lean construction management team looked critically at how waste could be eliminated from the processes. Integrating the team of client, contractor and consultants boosted productivity by cutting duplication of roles. P A Grant (Electrical) P. Wilson & Co. Panudda Foersp 15 Rethinking Construction 2002 10/6/02 3:09 PM Page 16

AtoZ OF PARTICIPATING ORGANISATIONS Parchment Housing Group Who’s who in Rethinking Parker Torrington Parkman Construction? Parsons Brinckerhoff Pascall & Watson RETHINKING CONSTRUCTION Patterson Candy Alan Crane, chair Paul Owen Associates Peabody Trust Board Members Pearce Group Architects Tim Byles, chief executive, Norfolk County Council Pell Frischman Water Pennine Housing 2000 Andrew Wolstenholme, group construction Penny Anderson Associates director, BAA Penoyre & Prasad Architects Prof David Gann, innovation director, Percy Johnson Marshall & Partners SPRU (Sussex UNI) Percy Thomas Partnership Perth & Kinross Council Brian Moore, director, Construction Best Practice Perthshire Housing Association Programme Peter Brett Associates Hugh Try, deputy chairman, Peter Richards Group PfP Developments Bob White, chairman and chief executive, Mace Philip Pank Partnership Philip Quantril Observer Phoenix Interiors Elizabeth Whatmore, head of Construction Sector Pioneer RMC Unit, DTI PJ Brown Civil Engineering PJ Carey Contractors Planned Maintenance Engineering Pochin Concrete Pumping THE MOVEMENT FOR INNOVATION Pole Associates Bob White, chief executive of Mace, has taken over as chair Porter Moreland from Alan Crane Portico Housing Association Portsmouth City Council Board Members Posford Duvivier Rab Bennetts, director, Bennetts Associates Premier Structures Presentation Housing Association David Adamson, director, Estate Management, Cambridge University Preslands Consulting Engineers Ron Edmondson, chairman, Waterloo Air Management Prestoplan Purpose Built Pringle Brandon Martin Davis, vice chairman, Emcor Drake & Scull PRP Architects David Fison, chief executive, Skanska UK PTP Landscapes Purac Graham Hillier, director of construction, Corus

Tony Ingle-Finch, director rail, JacobGibb q Quantum Partners Sheila Hoile, director of Training Strategy, CITB Mark Howard, director, Faithful & Gould

R Davis & Company Tim Matthews, chief executive, Highways Agency R W Gregory & Partners R&H Decorators Stef Stefanou, chairman, John Doyle Raglan Housing Association Andrew Wolstenholme, group construction director, BAA Railtrack rRailway Housing Association & Andrew Wylie, managing director, Benefit Fund Ken Millbanks, vice president, Six Continents Ramrod Welding Products Raven Properties Ravensbury Primary School Raynesway Construction Southern RCT Property Consultancy 16 Reading Construction Forum Rethinking Construction 2002 10/6/02 3:09 PM Page 17

AtoZ OF PARTICIPATING ORGANISATIONS

THE HOUSING FORUM Ready Mixed Concrete Bureau

Hugh Try, deputy chair of Galliford Try, has taken over as chair from Redland Housing Association Redrow Sir Michael Pickard Referenceline Reid Associates Board Members Reinforced Concrete Council Jeffrey Adams, managing director, United House RF Hotels Robert Ashmead, director general, House Builders Federation Rhondda Cynon Taff County Borough Council Tom Clay, director of regeneration & new initiatives, Rhys Owen Partnership Arena Housing Association RIBA Richard Hodkinson Consultancy Stewart Davenport, managing director, Lovell Richard Keat Assoc. Simon Dow, chief executive, Guinness Trust Richard Kjackson Partnership Richard Less Steel Decking Chris Durkin, chief operating officer, Willmott Dixon Housing Ridgehill Housing Association Prof David Gann, innovation director, SPRU (Sussex Uni) Ringway Highway Services Riverside Housing Association Barry Munday, chairman, PRP Architects RKL-ARUP Mike Stansfield, chief executive, David Wilson Homes RLT Assoc. RMC Aggregates UK John Sutherland, divisional director central services, RMC Concrete Products Nationwide Building Society RMJM Architects

Adam Turk, sales and marketing director, Jeld-Wen Roberts & Partners Robertson Group (Construction) Clive Wilding, managing director Raven Properties, Raven Group Robinson & McIlwaine Robinson & Sons Observers Rodney Housing Association Clive Clowes, head of Housing Procurement Roger Black Partnership Practice and Development, The Housing Roger Bullivant Corporation Roger Preston and Partners Rolfe Judd Brian Moone, director, Construction Best ROM Practice Programme Roofdec

Elizabeth Whatmore, head of Construction Roscoe Capita Rose Project Services Sector Unit, DTI Rosebery Housing Association Anne Kirkham, Housing Policy, DTLR Rotherham Metropolitan Borough Council Roughton London RESPECT FOR PEOPLE Rowan Structures Royal & Sun Alliance Alan Crane, chair Insurance Group Royce Primary School Steering Group RPA Philip White, head of Operations, Construction Division, Rubicon Associates Health and Safety Executive Ruddle Wilkinson Noel Foley, consultant, Local Government Task Force Rural Stirling Housing Association Rybka Smith Battle & Ginsler Rodger Evans, Construction Sponsorship Division, DTI Rydon Group

Mike McDermott, Construction Sponsorship Division, DTI

Sheila Hoile, director of Training Strategy, CITB Safeway Stores

Graham Watts, chief executive, Construction Industry Council Salvation Army Housing Association Sames Don Ward, chief executive, Design Build Foundation Sarsen Housings Association Schal Schindler Schmidlin UK 17 Rethinking Construction 2002 10/6/02 3:09 PM Page 18

AtoZ OF PARTICIPATING ORGANISATIONS Schuco UK The Local Government Task Force Scott Brownrigg & Turner Tim Byles, chair, chief executive of Norfolk County Council Scott Wilson Kirkpatrick Secron Board Members Sefton Metropolitan Borough Council Selhal Housing Steve Bundred, chief executive, London Borough of Camden Serco Property & Design Alan Crane, chair, Rethinking Construction Sercon Controls Servite Houses Deryk Eke, construction director, Office of Government Commerce Severfield Reeve Graham Farrant, chief executive, London Borough of Barking and Dagenham Severn Vale Housing Society Shaftesbury Housing Mike Foy, assistant chief executive (Best Value, Procurement and Asset Management), Sheffield Insultaions St Helens MBC Shepherd John Hesp, head of Corporate Contracts, City Council Shepherd and Wedderburn Shepherd Construction Keith Hilton, assistant executive director housing and property services, Barnsley MBC Shepherds Bush Housing Association Roy Irwin, chief inspector of housing, Audit Commission Sidell Gibson Signpost Housing Association Dr Alastair Jefford, county transport operations manager, Kent County Council Silcock Dawson & Ptns Bob King, city architect and director of special projects, Manchester City Council Simon Vellacott Simons Interiors Pauline Nee, borough architect and building surveyor, London Borough of Southwark Simplex Foundations Martin Pearson, chief executive, Horsham District Council Simpson Associates Sivyer (Transport) Ian Perry, chief executive, Harvest Housing Group Skanska Trevor Pugh, director of environmental services, London Borough of Harrow Skanska Cementation Foundations Skanska Construction Sarah Wood, director of finance and performance review, Birmingham City Council Skanska Foundations David Young, director of environmental services, Oxfordshire County Council Slough Estates SLW Architectural Aluminium Terry Rogers, director of community services, Corporation of London Smith Smalley Architects John Thornton, director of e government, IDeA Smyth Steel South London Family Housing Geoff Tierney, divisional manager local government capacity and modernisation, DTLR Association South Manchester University Hospital NHS Trust Observers South Shropshire Housing Association Elizabeth Whatmore, head of Construction South Somerset Homes Sector Unit, DTI South West Water Melvin Hughes, Local Government South Yorkshire Housing Association Competition and Quality, DTLR Southern Education & Library Board Southern Electrical Contracts Neil Kingham, Economic and Environmental Southern Housing Group Policy, Local Government Association Southern Water , Public Private Partnership SP Oldroyd Flooring Martin Lipson Space New Living Programme

Speke Gartson Partnership Brian Moone, director, Construction Best Sport England Practice Programme Springboard Housing Association St George Mukund Patel, head of Schools, Buildings St George Central London and Design Unit, Department for Education St Helens Metropolitan and Skills Borough Council St. George South London John Plumb, senior consultant IPF, CIPFA/IPF Stafford Borough Council Staffordshire County Council Staffordshire Housing Association Stanhope 18 Rethinking Construction 2002 10/6/02 3:09 PM Page 19

AtoZ OF PARTICIPATING ORGANISATIONS

Making contact Stannah Lifts Stansted Airport Project Team Executive director Steel Construction Institute David Crewe 020 7837 5702 [email protected] Stent Foundations Movement for Innovation Stephenson Construction Ian Pannell 01923 664 821 [email protected] Stockport MBC – Property Services 020 7691 0220 Stockton-on-Tees Borough Council Stride Treglown Housing Forum Structherm Judith Harrison 020 7691 0220 [email protected] Styles and Wood Local Government Task Force Suffolk County Council Peter Bishop 020 7837 8286 [email protected] Suffolk Housing Society Surplushop International Respect for People County Council Adrian Terry 07770 841 814 [email protected] Surrey Heath Housing Association Construction Best Practice Programme Swale Borough Council Brian Moone 01923 664 260 [email protected] Swan Housing Association Swaythling Housing Society Demonstration Projects Swift Roofing Contracts Brian De Geer 020 7691 0220 [email protected] Swish Building Products Sword Construction In the regions East Anglia Symonds Group Ali Mafi London 07974 138283 T Manners & Sons Adrian Blumenthal [email protected] Tapmagic 01923 664830, 07786 366122 Sue Innes Precast Concrete [email protected] 07770 847710 Tarmac Quarry Products [email protected] Tarmac Topmix Southern Tameside Metropolitant Borough Contact to be arranged, in the meantime North East Council 020 7691 0220 Jaki Howes Taylor Woodrow Construction [email protected] 0113 283 1714, 07711 817491 Taylor Young [email protected] Tayside Contracts Technic Installations South West Techrete (lrl) Trish Johnson North West Tees Components 07813 140034 Nigel Curry Tees Valley Housing Group [email protected] 07779 128852 Teesland [email protected] Terence Garvey Assoc Midlands Terrapin Lorna Gagie Scotland Stores 07949 243283 Bob Hill Thames Valley Housing Association [email protected] 01355 576258 Thames Water [email protected] The Agency Northern Ireland The Austin Company Sharon McClements Wales The Berkeley Group The BOC Foundation 02890 368505 Trish Johnson The Broadway Consultancy [email protected] 07813 140034 The Cambridge Housing Society [email protected] The Chartered Partnership Rethinking Construction Centre The Concrete Society Northern Ireland Rethinking Construction Centre Wales The Guinness Trust George Heaney Denys Morgan The Kellett & Robinson Partnership 02890 366086 02920 630561 The KUT Partnership [email protected] [email protected] The Landscape Partnership The Lowry Trust Development Co.

19 Rethinking Construction 2002 10/6/02 3:09 PM Page 20

AtoZ OF PARTICIPATING ORGANISATIONS The MG Partnership Construction Best Practice Clubs The Moray Council CBPP has set up a national network of Construction Best Practice Clubs that meet on a regular The Palmer Partnership basis to improve best practice in construction at a local level. The contacts for these clubs are The Places for People Group listed below. The Raven Partnership The Royal Borough of Kensington Berkshire Paul Hastings 01494533610 [email protected] and Chelsea The Royal Opera House Brighton John Maclean 01293545058 [email protected] The Steel Construction Institute The Tate Bristol Andrew Carpenter 01749880441 [email protected]

The Vale Housing Association Cambridge Richard Patterson 01223463606 [email protected] Thomas Sinden Construction Thomas Vale Construction Cardiff Paul Ritchings 01179166202 [email protected] Three Rivers Housing Group City and East London Richard King 02076129504 [email protected] Thurrock Council Touchstone Housing Association Coventry Nigel Gaynor 02476446011 [email protected] Town and Country Housing Group Townshend Landscape Architecture Dorset and Wiltshire Peter Sheppard 01425480392 [email protected] Toynbee Housing Association East Midlands Ralph Middlesmore 01159780788 [email protected] TPS Special Services Tracey Concrete East Surrey Frank Meades 01883732830 [email protected] Traditional Housing Bureau Essex Paul Wainwright 01473271660 [email protected] Trafford MBC Travel Inn – Whitbread Hotel Company Glasgow Hugh McCusker 01236823333 [email protected] Trading Company Tripos Receptor Research Guildford Mark Pearce 01483776392 [email protected] Trowers & Hamlins Kent Mick Lynn 01580201308 [email protected] Try Accord Turner & Townsend Liverpool Geoff Rimmer 01519442030 [email protected]

Milton Keynes Mark Johnson 01908304700 [email protected]

Ultrastore North East Catriona Lingwood 01915153344 [email protected] United House Universal Steel North West Andrew Thomas 01614861156 [email protected] University of Bristol Northern Ireland Trevor Patterson 02891479883 [email protected] uUniversity of East London University of Glamorgan Oxford David Notley 01865880099 [email protected] University of Reading University of Southampton South London Steve Foskett 02074014800 [email protected] University of Warwick South Yorkshire David Watson 01142490005 [email protected]

Staffordshire Sharon Cooper 01332345622 [email protected] Van Dam UK Swansea Ian James (18002) 01639 889800 Vardon Health & Fitness (e-mail preferred) [email protected] Vortec v Wessex Andrew Riggs 01962829329 [email protected] W T Hills West Midlands Steven Chinn 07950403473 [email protected] W Maher & Sons West Yorkshire Frank Hill 01724280022 [email protected] Wales & West Housing Association Wales Tourist Board Devon Stephen Bennett 01884234305 [email protected] wWalker Simpson Architects Wallace Whittle & Partners Walter Llewellyn & Sons Walter Thompson (Contractors) Wandle Housing Association Warings Contractors Warrington Borough Council 20 Warwick Manufacturing Group Rethinking Construction 2002 10/6/02 3:09 PM Page 21

AtoZ OF PARTICIPATING ORGANISATIONS

Water Service Northern Ireland Waterloo Air Management Waterman Partnership Wates Construction Watson Steel WDR & RT Taggart Weaver Construction Weeks Tech. Services Welsh Development Agency Wessex Water Services West Anglia Insulation West Pennine Housing Association West Sussex County Council West Wiltshire Housing Society Western Challenge Housing Association Westminster Council Weymouth & Portland Borough Council Wheatley M & E Services Whicheloe McFarlane HDR Whitbread Whitby Bird & Partners White Young Green Consulting Engineers Whitefriars Services Whiting Landscapes Willis Wiggens Gee Construction Wilkinson Eyre William Hughes William Sutton Trust Willis Caroon Hinton Willmott Dixon Construction Willmott Dixon Housing Willmott Dixon Housing Wilson James Wiltshire County Council Wimpey Homes Winchester City Council Winchester Housing Group Wintech Services Wolseley Centres Woolf Worcestershire County Council Wrekin Construction WS Atkins WSP Group WT Partnership WT Wills Wyn Thomas

Yeoman & Edwards Housing Association Yorkon Yorkshire Watery Services 21 Rethinking Construction 2002 10/6/02 3:09 PM Page 22

Thanking our supporters

The Movement for Innovation ACCORD HIGHWAYS AGENCY acknowledges the substantial financial contributions by its ARUP JARVIS Supporter Members: BAA JOHN DOYLE

BOVIS LEND LEASE MACE

BYRNE BROS RAILTRACK

CITB SHEPHERD

DEFENCE ESTATES SKANSKA

EMCOR DRAKE & SKULL SLOUGH ESTATES

The Housing Forum acknowledges ARENA HOUSING ASSOCIATION PRP ARCHITECTS the substantial financial contributions by its BELLWAY RAVEN PROPERTIES Core Members: DAVID WILSON HOMES REDROW

EAST THAMES HOUSING GROUP SOUTHERN HOUSING GROUP

EPS MAINTENANCE SWAN HOUSING ASSOCIATION

FAMILY HOUSING ASSOCIATION THE GUINNESS TRUST

H & H CELCON THOMAS SINDEN CONSTRUCTION HARVEST HOUSING GROUP TRADITIONAL HOUSING BUREAU HEYWOOD WILLIAMS TROWERS & HAMLINS HIGGINS GROUP UNITED HOUSE HILL PARTNERSHIPS WATES CONSTRUCTION HOME HOUSING GROUP WESTERN CHALLENGE HOUSING JELD WEN (UK) ASSOCIATION

LOVELL PARTNERSHIPS WILLMOTT DIXON HOUSING

NATIONWIDE BUILDING SOCIETY WOLSELEY CENTRES

NHBC

Core funding for Rethinking Construction, including the Construction Best Practice Programme is provided by the Department of Trade and Industry

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