Brent is Open for Business Brent Business Guide

Business Development Services

What we offer • Apprenticeships & work- based training • Bespoke staff development • Industry-oriented English language • Professional short courses • Facilities hire

We have a dedicated Business Development Team who deal solely with the training needs of businesses. Our role is to provide bespoke training or adapt existing qualifications and training to fit the needs of individual organisations. Training can be provided to groups on company premises or at the College, depending on the type of specialist equipment required. If you are self-employed we have short specialist courses open to individuals.

“The service and delivery provided by the College of North West ... is excellent. The tutor is inspirational. John Holland, United Biscuits ” “We have been really pleased with the service provided to us by CNWL. They provide us with up to date and timely information...the dedicated support we receive has been invaluable. Victoria Whyte, Hyder” Consulting

Apprenticeships

Every year, hundreds of employers across London and the south east region choose us to train their apprentices. We have apprentices in a range of sectors and provide specialist support that ensures high success rates and employer satisfaction.

If you are considering taking on an Apprentice or are looking for an Apprentice to fill a job vacancy, we support the following sectors: • Accounting • Construction & Engineering including: • Please ask us if you have another Building Services Engineering; job role where an apprentice could Civil Engineering; Construction benefit your business! Operations; Building Crafts; Electrical; Plumbing; Refrigeration & Air Conditioning; Funded training Automotive Engineering We know that financing staff training • Health and Social Care can be challenging, particularly for • Childcare smaller companies. With funding from • Hospitality and Catering the European Social Fund, we are giving London-based small and • Hairdressing and Beauty medium sized enterprises (SMEs) • Business and Administration the opportunity to train staff at • IT no cost. Contact us for details. Contacting us:

Business Development Division, College of North West London, Crescent House, Olympic Way, HA9 8HP 020 8208 5281 www.cnwl.ac.uk/business-solutions [email protected] 4 3034371 3033815

Wembley Central Delivering for Brent at Wembley Central

St. Modwen’s £90 million redevelopment of Wembley Central is transforming the town centre with modern shops and homes, attracting new brands to Wembley including TK Maxx, Tesco Metro, Sports Direct, Costa

With the on sale from Summer 2014, the completed regeneration is set to provide a vibrant and thriving town centre for Wembley. www.stmodwen.co.uk www.wembley-central.co.uk

3033533 5 Proud to be Working in South Kilburn

Bouygues Development, with its partners Londonewcastle and L&Q, has been selected by Brent Council to develop the former British Legion and Albert Road Day Centre site on Salusbury Road.

Bouygues Development is the UK property development arm of Bouygues UK, part of the global Bouygues Group. We operate in all market sectors in the UK, with a focus on mixed-use developments, regeneration schemes and student accommodation.

www.bouygues-development.com T: 020 7401 0020 E: [email protected] Brent is Open for Business Brent Business Guide

Published by: Burrows Communications Limited

Cantium House, 2nd Floor, North West Suite, Railway Approach, Wallington, Surrey SM6 0DZ Tel: 020 8773 3000 • Email: [email protected] Web: www.burrows.co.uk

Our Advertisers: We gratefully acknowledge the support of all the firms whose advertisements appear in these pages. Without their help we would not be able to produce this guide. As a reciprocal gesture we have pleasure in drawing the attention of our readers to their announcements, but wish to make it clear that Brent Council can accept no responsibility for their products or services advertised.

7 • Top 1% in the country for English, Maths and Science VA in 2013. • Only school in the country recognised for high percentage of pupils achieving 5+ A*- C grade GCSE, providing a high quality education for disadvantaged pupils and continued improvement in GCSE results. ‘Outstanding’ Ofsted • 93% 5+ A*-C GCSE including English (Subject Inspection January 2011) and Mathematics in 2013. ‘Outstanding’ Ofsted • The top GCSE 5A*-C for the last 7 years (Whole School – Outstanding running – 98% 5+ A*-C in 2013. in 24 out of 27 areas) • Over 800 A*s and As in 2013. Categorised as an ‘Excellent’ School (Brent Local Authority 2014) • 42% of all exams sat at A* or A.

Wembley High Technology College, East Lane, Wembley, Middlesex HA0 3NT Headteacher: Ms Gill Bal OBE Tel: 020 8385 4800 Email: [email protected] Web: www.whtc.co.uk Brent is open for business 11

Our Growing Borough 14

Supporting Business Growth in Brent 20

Council Services: Quick-start-guide for businesses 27

Employment, Skills and Enterprise in Brent 30

9 40 years of building homes for people in Brent

NetworkNetwork HHousingousing GroupGroup waswas • We own and manage almost 5,700 homes in formedformed inin BBrentrent inin 19741974.1974. WWe’veee’ve’ve Brent and will develop over 1,000 more by 2015 beenbeen buildingbuilding andand managingmanaging • We are experts in major regeneration projects affordableaffordable homeshomes forfor locallocal and the development of new affordable homes, peoplepeople forfor 4040 yyears.ears. as well as market sale

• Our new commercial arm, Network Living, is widening the range of homes and tenure options we can offer

• We have a great track record over many years of working closely in partnership with Brent Council, developers, contractors and landlords

We are actively For more information or to discuss an opportunity seeking more land please contact our New Business team on: and development 020 8782 5493 / 07766 525197 or opportunities. [email protected] Brent is open for business

Brent is a great place to do business; a borough alive with opportunity and growth.

There are many reasons to be confident about doing And it isn’t just small and medium sized enterprises that are business in Brent. We are committed to supporting an feeding Brent’s business economy. With a strong culture of entrepreneurial culture. entrepreneurialism, the borough has a diverse business base. , London’s largest industrial estate, is situated to Our work has already started, but 2015 is set to be even the south west of the borough and transport links to central better with new and evolving initiatives making a real London are excellent. attracts about eight impact across the borough. million visitors to Wembley every year; with 80 per cent of these arriving on public transport, the Stadium brings We are working with partners across the public, private, significant economic benefits to the area. voluntary and community sectors to provide co-ordinated access to support and advice on matters relating to business We are also committed to driving local spend by start-up and growth. The Council will continue to be promoting local subcontractors and suppliers through innovative in sourcing incubation and test-trading space for the supply chain of construction sites across the borough. local entrepreneurs; space which allows for sharing of learning Deriving social value from regeneration projects and Council with peers and access to specialist support and advice. We will contracts and tenders is a vital way of creating valuable and continue to promote new talent and ideas through initiatives meaningful employment and apprenticeship opportunities such as Meanwhile Use and work with schools and businesses for local residents. to nurture the next generation of entrepreneurs. But there is still much work to do. In 2001 Brent launched its twenty year Regeneration Strategy. With an ambitious vision to raise the quality of life Even as we pause for a moment to reflect on the progress for Brent residents, the strategy firmly placed regeneration made so far, I know we are already challenging ourselves at the centre of the Council’s priorities. We want to make Brent an even better place to live, work and do regeneration to work for our local residents – transforming business. I know there is still much to come. Brent’s physical environment so that local residents and businesses can thrive, linking up the fantastic range of skills But for now, Brent is very much open for business. and talent we have in the borough to the opportunities created through regeneration.

Well over halfway through, the progress is clear to see.

This ambitious regeneration vision is driving positive growth and change across the borough, from the iconic development, to neighbourhood renewal in South Kilburn. Plans are in place to improve the North Circular Road, , Church End and amongst others, and the economic benefits from all of these programmes will be felt by the surrounding communities. This physical transformation plays a critical role in supporting the growth of the local economy, the strength of local business and employment opportunities for local residents.

This is evident in the growing number of small and medium sized enterprises, comprising the lifeblood of the Brent Councillor Roxanne Mashari economy. Currently there are almost 11,000 micro Cabinet Member businesses registered in Brent - higher than both the London Employment and Skills and England average.

11

www.ba-primarycare.com

Accredited courses for new and experienced HCAs working in general pracce that meets the Naonal Minimum Training Standards for Healthcare Support Workers New - 2-day- introductory course Covers physiological measurements, obtaining and tesng specimens, screening & health promoon, consultaon & communicaon skills, infecon control, identy, consent, confidenality, informaon governance, record keeping and much, much more Experienced - 4-day intermediate programme Select any single day or combinaon of days to suit: 9 Phlebotomy 9 Respiratory (includes asthma, COPD, spirometry) 9 Diabetes & CVD (includes blood glucose monitoring & diabec foot checks) 9 Wound Care (includes asepc non-touch technique, suture, staple & clip removal) Advanced Training 9 Intramuscular injecon training for HCAs - covers influenza, pneumococcal, B12 and Vitamin D (3.5 days) 9 Annual immunisaon updates – includes subcutaneous injecon technique, BLS and anaphylaxis (1/2 day) 9 Ear care training (1 day) ------PGD Training for Pharmacists that meets NHS England & HPA Standards for 2014/15 and beyond

We are NHS England Approved Trainers and can offer groups of Pharmacists training that meets the London requirements for the delivery of vaccinaon services for 2014/15 and beyond. We can deliver full days, half days and evening workshops any day of the week to suit learning needs including assessment of competence. ------Visit our website www.ba-primarycare.com, email us at [email protected] or contact one of the Partners on 07976 154410 (Lisa Burrage) or 07739 580745 (Cecelia Ayres) for more details.

3033578

3033862 13 Our Growing Borough

People

Brent’s population is now 312,000, an increase of 18 per cent over the past ten years, caused by a high birth rate, people living longer, and adults moving into the borough: 29,000 people have moved into Brent since 2007. Good transport links into central London and strong community and family bonds within our ethnically diverse population make the borough a popular destination. Brent is now the fifth largest London borough in terms of population, and the fourteenth most densely populated area in the country.

Our population is highly ethnically diverse with larger Indian, other Asian, black African and black Caribbean populations than elsewhere in London. The black and minority ethnic population now makes up 64 per cent of the total population, and Brent is acknowledged as the second most diverse community in the country. Cohesion between our communities is strong, and people in Brent say that it is a place where people from different backgrounds get on well together.

14 Place

Brent is a place of contrasts. Home of the iconic Wembley Stadium, and the spectacular Swaminarayan Hindu Temple, our borough is the destination for thousands of British and international visitors every year. We are served by some of the best road and rail transport links in London, and we are well accustomed to the successful staging of major events.

Our population is young, dynamic and growing. There is a palpable entrepreneurial spirit about the place. We have award winning parks and fine open spaces, good schools, a vibrant cultural offer, and a reputation for fostering and celebrating community cohesion. Our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

15 About our Growth Areas

www.brent.gov.uk/regeneration

Five growth areas have been identified across the borough with capacity for new housing, jobs and better local shops and services. Our vision for growth in these areas will attract inward investment and create opportunities for both businesses and our residents, as well as improving the physical environment across the borough.

Wembley Alperton Wembley is one of the largest We have identified an unused area of regeneration projects in the country land adjoining the canal in Alperton and can accommodate over 11,500 as a suitable regeneration site. As new homes and 10,000 new jobs. well as providing 1,600 new homes, The Council is working with we believe there is an opportunity developers to bring forward to provide a major boost to business thousands of new homes with and employment opportunities. Our hotels, student accommodation, vision for Alperton is to transform retail, commercial space and this part of London into an attractive community facilities alongside place to live and work by creating three distinct neighbourhoods. landscaping and public realm. Alperton’s Core, a Waterside This includes land around Wembley Residential Neighbourhood and the Stadium in Wembley Park, but Industrial Transition Zone. We will also along Wembley High Road influence the new developments and down to the Triangle. through our planning guidelines. A Masterplan Special Planning Recent developments include the Document for Alperton was adopted , a new Hilton hotel in July 2011 and we are currently and the in developing an Investment Plan for Wembley Park, while along the high this area. road there is a new square and hotel above .

16 Burnt Oak and centre. The area is currently home Old Oak Common (Park Burnt Oak and Colindale, once home to a thriving market, green space Royal/ Junction) to /Yaohan Plaza, can and St Mary's Church. The local The Government’s proposals for provide approximately 2,500 homes, economy will be re-energised, with a new High Speed 2 (HS2) and the market in the heart of the area. on sites arranged along the axis Crossrail station at Old Oak by Church End provides the opportunity of Edgware Road (A5). Brent aims 2026 would create one of the best for additional housing and other to maximise the results of inward connected railway stations in the UK. facilities. The area has been identified investment and ensure the new This gives rise to significant potential as an area for further growth and developments help revitalise and for economic development, jobs benefits from good accessibility do not threaten the existing town growth and new homes. The Mayor centres. With the A5 corridor by public transport. Around eight of London also sees this as an marking the boundary between Brent hectares of brownfield land will opportunity to regenerate the and Barnet, there are opportunities provide space for approximately wider area. for both boroughs to work closely 800 new homes by 2026, together. The Burnt Oak, Colindale supported by social and physical and The Hyde Placemaking Plan, infrastructure works. Based around the new HS2 and adopted January 2014, sets out Crossrail station at Old Oak, the a vision, which aims to guide and South Kilburn Mayor, Transport for London (TfL), catalyse change within the area We are working with our partners plus the London Boroughs of through a suite of co-ordinated to regenerate South Kilburn. Hammersmith & Fulham, Brent and public realm interventions and The South Kilburn Regeneration Ealing, have been considering the urban design strategies. Programme will take 10 to 15 years potential for regenerating the area. to complete and will transform the Consultation on a 30-year Vision for Church End area, creating a vibrant community Old Oak was carried out over the Church End is a growth area and that stands the test of time. The summer of 2013. The vision to also a priority area for the borough. regeneration will deliver 2,400 new regenerate Old Oak included the It is being promoted for mixed use high quality homes, improved open delivery of up to 90,000 jobs and up regeneration, set around the spaces, new shops, new health to 19,000 new homes, schools, open economic revitalisation of the local facilities and a new school. spaces, shops and leisure facilities.

17 HELLO WEMBLEY!

• Reach more than 16 million fans in the South of England and beyond • Flexible formats from 3,500 to 12,500 – deals to match • London’s most accessible arena – unrivalled rail and road links • Neighbours of London’s Designer Outlet Centre • Located next door to the Wembley Hilton • Part of Wembley Park – West London’s most exciting lifestyle destination

Contact: [email protected] Follow us on Facebook and Twitter - @WEMBLEYARENA

3033624 18

Supporting Business Growth in Brent

Supply Brent

www.supplybrent.co.uk

"The Supply Brent website has opened up new and exciting opportunities for our company, it has helped us engage with new contacts on all levels from Senior Directors in large national organisations though to local SMEs working on Brent projects. We have thus far found it to be a valued business tool and look forward to gaining more business opportunities via it, as it becomes the preferred way of gaining new prospects on Brent projects." James McMahon, Director, Fomac Construction Ltd.

The aim of Supply Brent is to identify and maximise opportunities that are made available to local businesses and residents from construction projects within and outside of the borough.

Brent Business Hub The initiative started in December 2010 as construction work on the council’s new Civic Centre project commenced. Since then the Supply Brent team have www.brent.gov.uk/ developed programme and project management systems, procedures and brentbusinesshub guidelines to meet the needs of local businesses and residents.

Brent Business Hub is a virtual, Fundamental to Supply Brent is building strong working relationships with main web-based, one-start-shop for local contractors, their supply chain and our local businesses. businesses (both new and established), entrepreneurs and those seeking to be A dedicated website (www.supplybrent.co.uk) enables Brent-based companies self-employed. Brent Business Hub to register and receive live tender package alerts. There is also a simplified signposts businesses to a range of expression of interest process to ensure companies fulfil basic requirements as information, advice and guidance defined by the buyer. We offer a high level of service and ensure the right related to developing, starting and companies are being targeted for the right opportunities, maximising their chance growing your business. of being invited to tender.

In addition to this web presence, Brent Supply Brent's aim is to support local businesses. The website is therefore an Business Hub brings local businesses exclusive service for businesses within Brent only. It also contains a business and entrepreneurs together through a directory that is accessible to developers, contractors, and commercial teams series of networking events. Working working on projects across London and their associated supply chains as well as with a number of partners, Brent members of the public. Business Hub co-ordinates and promotes a range of events providing local residents and businesses with the opportunity to network, seek advice and support, and to share and learn “On behalf of everyone at CCS, I would like to say from each other's experiences. a big thank you for all the hard work done at Supply Brent. These are exactly the sort of initiatives We are very much committed to this country needs to help SMEs like ourselves to working with and supporting our local gain valuable footholds on ladders within much companies and budding entrepreneurs. larger organisations. We are keen to do this in partnership Keep up the good work.” with our business communities and their representatives so that Brent is a Dylan Amlot, Director, CCS place where businesses grow and jobs are created.

20 Meanwhile Use in Brent www.brent.gov.uk/meanwhile

As part of the regeneration of the borough, the council looks to support the temporary use of land and buildings for initiatives around training, business support, high streets and local community projects. Meanwhile projects fill the pause in the development process before sites come forward for new homes, business or other uses. They are temporary in nature – anything from a few weeks to a few years.

Some examples of projects to date:

South Kilburn Studios provides training opportunities to Brent residents with creative businesses and local weekly events. Some trainees have gone on to get full time work elsewhere or start up their own business. The studios are home to artists, musicians, photographers, a milliner and an events promotion company. It is also home to Clean Bandit who spent five weeks at number one in the music charts earlier this year. www.southkilburnstudios.org

In Willesden Green, the Mayor of London’s Outer London Fund supported a series of projects along the high road including opening Metro Textiles at Queen’s Parade, Electric House next door and the excellent co-working space, the Library Lab, in the former Willesden Library. Queen’s Parade is still going and houses a number of creative and quirky businesses. www.meanwhilespace.com

The Coming Soon Club in Wembley was based on the Triangle and in a year grew its membership to 600 people interested in using free space. The project supported many different ideas for businesses and community projects and has helped businesses to start and grow, gained employment for people and facilitated networks to be formed. It moved up the road to Cottrell House last year which provides events and affordable workspace. www.comingsoonclub.co.uk BrEnterprise Zone

Pop-ups are a very popular contemporary concept and working alongside our in- house events team, local companies can hire a commercial stand in the Civic Centre to promote and sell their goods and services. Subject to availability and terms and conditions.

If you are interested, or would like further information please contact [email protected].

Brent Apprenticeships

Apprenticeships help businesses to grow and allow you to shape your workforce of the future.

• 96 percent of employers that take on an apprentice report benefits to their business

• 72 percent of businesses report improved productivity as a result of employing an apprentice

Apprentices are a great way to grow your business with the skills you need for the future and help support young people in Brent into jobs. They are available in over 170 industries from advertising to social care, and environmental engineering to business administration so there is more than likely an apprenticeship to match what your business needs, and even specialist ‘micro-business’ options available.

We are keen to hear from business owners and managers who can offer apprenticeships to local residents.

If you are an existing SME in Brent, our local Brent Apprenticeships initiative can offer a free service to help you set up and recruit to apprenticeship opportunities.

Brent Apprenticeships can offer the following support free of charge: • impartial 1:1 advice on how to create an Apprenticeship • help accessing Government funding • help recruiting the best person for the job, including use of free interview facilities in Brent • links to local training providers • support in joining PWC’s London Professional Apprenticeship networking opportunities.

To find out more email [email protected], call 0208 937 2745 or visit www.brent.gov.uk

22 Brent Council’s Wembley Works Initiative www.brent.gov.uk/wembleyworks

Local opportunities for local people. In the past year Wembley Works has placed over 350 local people into work with more than 50 employers.

Wembley Works prepares and equips local residents to secure and sustain employment opportunities created by regeneration projects in the borough. We collaborate closely with a wider network of community-based partners throughout Brent so our opportunities reach all of Brent's communities. Working with employers across sectors including hospitality, retail and administration, Wembley Works has filled high ‘I was unemployed for more than a year and volume vacancies in a number of regeneration projects made countless job applications. Then I was put across Brent, including Wembley Stadium and the London in contact with Wembley Works. My confidence Designer Outlet amongst others. grew. Applications quickly turned into assessments, which soon became interviews. We help businesses match their requirements and needs Then I received a full-time job offer working to the skills of Brent residents. as a chef at a new hotel in Wembley. It was an amazing feeling to be told I’d got the job!” What are the benefits of working with Wembley Kadeisha Morris, Works? Commis chef at Novotel London Wembley Our community based partners provide wide coverage of the borough, helping us to identify suitable candidates from the local area. Local people for local businesses. We run a rigorous screening process that is tailored to your "As a company we focus so much on requirements. This can involve preparation workshops, people and it's great to spend time with group tasks and one-to-one interviews. Brent Council who obviously share the same beliefs." We work closely with our partners, Brent Start and the Mike Parnham, Operations Manager, College of North West London, to deliver employer-led Las Iguanas bespoke training courses for candidates. We will work with you to understand you recruitment needs and unique brands to tailor bespoke recruitment drives.

"The quality of your screening appears to In return we expect guaranteed interviews for all of our have paid dividends for us and I cannot shortlisted candidates and where possible a commitment thank you enough for providing such quality to offering work experience, traineeships and apprenticeship applicants. The support from Brent Council opportunities for Brent residents. has been unrivalled compared to other recruitment drives I have done across the Our support continues beyond the recruitment stage. country and we are truly grateful." In partnership with you and Brent Start, we will deliver Ben Hammond, General Manager, Cineworld a mentoring programme that aims to equip all of its candidates with the skills and means to progress and sustain meaningful employment whilst in-work. Local people can make your business grow. We are committed to supporting local businesses find the We can also help facilitate your recruitment needs by very best people to grow. providing space at Wembley Works or Brent Civic Centre.

Our residents make Brent unique. They possess local Who we can work with? knowledge, skills and passion and are shaped by the We want to support and help businesses across Brent. communities where you do business. Placing this at the We prioritise opportunities emerging from regeneration heart of your business will make it like no other. Wembley projects and larger employers, however whenever possible Works helps employers harness this talent. will support smaller Brent businesses too. 23 Brent Start - Traineeships Traineeships offer exciting work-based programmes for motivated Skills for Employment young people. They provide the opportunity to train with an employer and get a qualification whilst gaining valuable skills. www.brent.gov.uk/brentstart Traineeships are a mixture of on the job and off the job training. Brent Start is for anyone who wants to learn new skills, to help them get into employment, find a better We offer Level 2 traineeships in: job or improve themselves. It is also so employers can • business administration and finance benefit from the very best highly-skilled workforce. • child care • customer service There is a wide choice of courses, many of which lead • food production to nationally recognised qualifications. • health and social care • hospitality and catering We offer a range of high quality vocational training in areas such as accounting, IT, business administration, • IT and digital media health and social care, working with children, and hair • retail and beauty, with most courses leading to nationally • warehouse operations recognised qualifications. If you are interested in offering traineeships or would like to see We want to continue working with local employers how we could support you with bespoke workforce training, and deliver a range of bespoke work force please contact one of our Learning Centres: development and in-work progression training. We also can support you to offer traineeship and Stonebridge Centre apprenticeship opportunities. 1 Morland Gardens, Stonebridge, London NW10 8DY Tel: 020 8937 3950 Whatever career aspirations, Brent Start is committed to helping Brent residents succeed and progress a Library Plus chosen career path, whilst supporting Brent businesses Craven Park Road, Harlesden, London NW10 8SE to have access to a skilled and relevant workforce. Tel: 020 8937 3940 All learners attending our vocational courses get a package of support, including careers advice, route to Carlton Centre work plans and workshops on CV writing, interviews Carlton Vale, London NW6 5RA skills and looking for work. Tel: 020 8937 3990 (closed on Friday and Saturdays)

24

R CARE IN YOUR OWN HOME We provide the highest quality care services to keep you safe and comfortable in your own home

Our Values

Your care plan will be tailor-made for you. We will listen to you and find out your needs whilst always respecting your wishes throughout.

Tailor-made Alternative Tailor-made

People who have physical Bluebird Care offers a “The Bluebird Care service and mental disabilities realistic alternative to goes much further because have the right to a full and residential live in respite we believe that care should active life and it is our role care. With familiar friends, be about making people’s to make this possible. relatives and possessions lives as full and holistic as around, Bluebird Care they want them to be.” ‘just happens’.

Scan the QR Call our professional teams in: code with your Bluebird Care (Harrow & Brent)smartphone Fareham & Gosport 01329 822544 to visit our Creating more options of care in your own home with choice and controlwebsite Hook 01256 762324 New ForestBluebird Care (Harrow) 01590 678340 Bluebird Care (Brent) 97 High Street, Wealdstone, 01730Middx, 262578HA3 5DL 1 Olympic Way, Wembley, Middx, HA9 0NP Rushmoor020 8861 2574 & Surrey • [email protected] Heath 01276 683577 020 8621 2499 • [email protected] Winchester & Eastleigh 01962 856900 www.bluebirdcare.co.uk Council Services: Quick-start-guide for businesses

Find a full list at www.brent.gov.uk/brentbusinesshub

Employers have a legal duty to display a safety poster in a Paying your Business rates prominent position in each workplace. Order your poster online or contact the Health and Safety Executive (HSE). Businesses and other occupiers of non-domestic properties pay national non-domestic rates (NNDR) to directly These are our areas of our work: contribute towards the costs of local services. Occupational health and safety - The council has a legal Services we offer: duty to enforce the Health and Safety at Work etc Act 1974 How to pay - Pay online, by direct debit or get details and related legislation. about other methods of payment for your business rates. Interventions - We carry out a range of interventions Get business rate information? - Business rates - the including advisory visits and inspections in order to see the common term for non-domestic rates - are charged on workplace, the work activities, management practices and most non-domestic premises, including shops, offices, procedures of a business. pubs, warehouses and factories. Risk assessment - Advice on why you need a risk Find out how business rates are calculated? - Business rates are largely determined by two factors - the rateable assessment and how to conduct one for your business. value of your property and the business rates multiplier. Accidents - Information and advice about the kind of Notifying us about any changes - Let us know promptly workplace accidents that need reporting. if you move in or out of a property or change anything else that may affect your business rates. Cooling tower registration - If you use cooling towers or evaporative condensers in your work activity, you are How to reduce your business rates - You may be eligible required to ensure effective maintenance in order to prevent for a reduction in business rates if you qualify under one of the spread of legionella bacteria. our criteria. Asbestos - Asbestos can be harmful. If you have asbestos- Contact us: containing materials in your work place in areas such as When contacting the council please provide the following your roofs, walls, boilers and pipework you are required to information so that we can deal with your enquiry promptly: manage its presence and condition. • The full name of your business and the address, including Hazardous substances - Using chemicals or other the postcode hazardous substances at work can put people's health at • Your business rate account reference number (an eight risk, causing diseases including asthma, dermatitis or cancer. digit reference number starting with a 3) Businesses should be aware of the Control of Substances • A telephone number (so that we can contact you) Hazardous to Health Regulations 2002 (COSHH). • An email address (if you have one) Smoke-free workplaces - Since 2007 every indoor and Online: use our online form partially-enclosed workplace and work vehicle has been Telephone: 020 8937 1525 required to be smoke-free. What does this mean for your Email: [email protected] business? Health and safety at sports grounds - How we ensure Health and safety in the your safety at sporting events and music concerts, including information about safety advisory groups. workplace Contact us: Our health and safety team undertakes inspections, Email: [email protected] investigates accidents and offers Chartered Institute of Tel: 020 8937 5362 Environmental Health (CIEH) approved training. Fax: 020 8937 5544 27 • We provide a prompt and efficient plan / structural Building Control checking and site inspection service - generally you can start work within two working days of making Brent’s Building Control Team (in the Planning and your submission. Regeneration service) supports its many customers (home and business owners, agents, contractors and developers) • Householders, businesses, developers and contractors in creating safe, sustainable, efficient and accessible trust and rely on the local authority resulting in repeat buildings. Working collaboratively with clients the team business particularly with the largest of developers and can provide you with expert guidance on Building contractors who greatly value the service provided. Regulations compliance; whether your project is small • Prompt issue of Completion Certificates confirming residential, large commercial, an alteration/ extension, compliance with Building Regulations. or new-build, or a wholesale regeneration scheme. • We are externally recognised for the quality of our Locally based surveyors and engineers have extensive, services under ISO9001 and Investors in People. You borough-wide knowledge of ground conditions and can be confident in the services provided and the staff drainage arrangements and unique access to historic delivering them. building records. Our surveyors offer proactive, practical help • Working with other local authorities, as part of the and guidance - particularly useful at pre-application stage. national Local Authority Building Control (LABC) We will work with you throughout the process and, through organisation, we have access to technical experts in a our relationship with The Fire Service, The Water Authority wide range of disciplines, and can offer a robust warranty and colleagues in Planning and Licensing. We believe your insurance scheme. passage through the ‘development process’ will be smooth, successful and cost effective. Your development is likely to be one of your largest investments. We look forward to ensuring it is a success. Our critical success factors: • A major projects team with extensive experience dealing Remember, we are here to help. with major developments including mixed-use commercial developments, high volume housing schemes, schools, If you require any further information regarding services community buildings, offices, shopping centres, student offered, please contact: accommodation and Wembley National Stadium. • A district team dealing with the full range of Email: residential developments, and small/medium sized [email protected] commercial projects. Phone: • Both teams are multi-disciplined, commercially aware, 020 8937 5210 well qualified and possess a wealth of technical and practical knowledge often working on innovative and Address: complex designed buildings. Planning and Regeneration • We offer partnership arrangements enabling us to deal Building Control with projects nationwide. A national service – delivered 7th Floor Brent Civic Centre locally through the Partner Authority scheme. Engineers Way Wembley HA9 0FJ • Our registration process is straightforward and applications can be made online or even over the phone Website: • Competitive charges are fully inclusive which provides www.brent.gov.uk/services-for-residents/planning-and- excellent value for money. building-control

28 Trading standards

Trading standards ensure businesses are aware of their obligations to consumers and do not infringe consumer protection laws. There are many areas of legislation that we have a duty to enforce, some of which include protecting children from harm, fair trading, consumer safety and licensing/registration. Our priorities Street trading Trading standards legislation aims to protect consumers while creating a fair trading environment for business. Street trading within Brent is controlled by the London Local Our current priorities are: Authorities Act 1990 and Amendments. To trade on the street or any other area that is not enclosed and is within • Rogue traders - protecting vulnerable residents from seven metres of a road or footway where the public has unscrupulous businesses access without payment you would require a licence. • Age-restricted sales - reducing anti-social behaviour using a range of activities and actions to control the sale Licences are issued for the 50 or so designated sites around of age 18-restricted goods (knives, spray paint, alcohol, the borough and there is a waiting list for persons wanting fireworks, tobacco ) to trade at these sites. • Fair trading - tackling the most complained-about A street trading licence is also required for persons wishing traders in Brent so they trade fairly in the future to display goods on the forecourt and pavement cafés. • Counterfeit and dangerous goods - blocking the trade in counterfeit goods in order to protect legitimate Licence summary businesses, protect consumers from poor quality or Only persons licensed by Brent Council's Health Safety and unsafe goods and disrupt criminal activity Licensing Section may trade from the street. • Weights & measures - enforcing legislation governing the accuracy of commercial weighing and measuring A street includes any road, footway or other area that is equipment and goods sold by quantity within seven metres of a road or footway and is not enclosed and to which the public have access without payment. • Dealing with complaints received from business and consumers about criminal breaches of Trading Standards Street trading means the selling, exposing for sale or offering law which occur in Brent and Harrow. for sale of any article (including a living thing) or the supplying or offering to supply any service in a street for gain or reward. Brent and Harrow Application evaluation process Our Business Regulation and Consumer Protection Unit is Application for a licence must be made to Brent Council's part of a partnership between Harrow Council and Brent Safer Streets Department with the application fee. Council. Our trading standards team adheres to national guidelines (known as the Home Authority Principle) which Two colour passport-sized photographs taken within the last require us to place special emphasis on companies resident six months, a proof of current address and a copy of your in Brent or Harrow. public liability insurance must also be submitted. Only one photograph in jpeg format is required for online applications. Significant breaches of the law are thoroughly investigated; prosecution is only carried out when there are serious or Plans and attached documents submitted by the applicant deliberate breaches of criminal Trading Standards law. should be clear and legible in all material respects, capable There are a range of alternative actions available including of being read, reproduced in written form and used for Civil Injunction, cautions and advice. subsequent reference by our inspectors and responsible authorities. Where this is not the case the applicant / agent will be contacted to resubmit the plans. Primary authority partnerships In addition to the application fee there is a daily charge Regardless of its size, a business operating across council for the licence allowing you to trade. This charge is based boundaries can form a primary authority partnership with on the area you occupy and is payable monthly, one month a single local authority in relation to regulatory compliance. in advance.

Email: [email protected] Email: [email protected] Tel: 020 8937 5555 Tel: 020 8937 5359 Fax: 020 8937 5544 Fax: 020 8937 5357 29 Employment, Skills and Enterprise in Brent

Brent Council believes that meaningful employment can transform lives and offer a powerful route out of poverty.

We want everyone to have a bright and prosperous future through opportunities to learn, train and work.

Leading our partners in the public, private, community and voluntary sectors, we want to work together to help residents and businesses achieve long lasting success, contributing to a strong and confident borough.

As a key borough priority, we take a leadership role in working with partners to: • develop an employer-led skills offer and enterprise support • reduce poverty and deprivation across the borough through employment • raise income levels through progression in work.

As part of this commitment, a newly created Employment and Enterprise team is in place to lead the council and its partners towards these strategic aims.

30 www.brent.gov.uk/employment

Our Work:

Enterprise Brent's entrepreneurial spirit is one of its strengths. Our aim is to build capacity and resilience in our local small and medium sized businesses through Brent Business Hub. The Brent Business Hub provides a signposting resource with information, advice and guidance, complemented by a networking platform. www.brent.gov.uk/ brentbusinesshub

We are also committed to driving local spend by promoting local Brent's entrepreneurial spirit is one of its subcontractors and suppliers through strengths. Our aim is to build capacity and the supply chain of construction sites across the borough. resilience in our local small and medium sized businesses through Brent Business Hub. You can read in more detail about this under Supporting Business Growth.

Apprenticeships Our Apprenticeship Lead, working You can read in more detail about with our partners, takes a strategic this under Supporting Business We understand the importance Growth. of creating opportunities for our role in promoting the local young people to get the best start apprenticeship market, driving and Employment to their working lives. We believe finding opportunities from the council We want to see a reduction in apprenticeships offer an excellent and its supply chain and making the level of unemployment in the opportunity to get relevant work apprenticeship and traineeship borough, reversing the current trend experience whilst working towards opportunities accessible and relevant for youth unemployment whilst an accredited qualification. to all young people in Brent. increasing the skill level and resilience of our residents to respond to a changing labour market.

With our partners, we design, commission and deliver projects and activities that support residents into employment, overcoming challenging constraints.

Targeting our priority neighbourhoods, Brent Council and our partners want to give every resident the support they need to access employment and achieve self-sustaining lives.

You can read more about some of this work under Wembley Works and Brent Start.

31 Property • Planning • Consulting

Planning and Development Consultants. Working in proud association with the in the delivery of The Village School. Contact us at: NTR Planning, Clareville House 26-27 Oxendon Street London SW1Y 4EL Telephone: 020 7734 3920 Visit us at: www.ntrplanning.co.uk E-mail Mark Hoskins at: [email protected]

3033873 3034161

Linden Homes is proud to be working with the London Borough of Brent to provide new housing and community facilities. Linden Homes Chiltern I Linden House Linden Square I Harefield I Middlesex UB9 6TQ Alison Brooks Architects Ltd Tel: +44 (0)207 267 9777 Unit 610 Highgate Studios Fax: +44 (0)207 267 9772 53-79 Highgate Road Email: [email protected] Tel: 01895 827400 I www.gallifordtry.co.uk London NW5 1TL Web: www.alisonbrooksarchtiects.com

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South Kilburn Trust www.prparchitects.co.uk

Architecture Leading regeneration charity working with local Masterplanning residents, organisations and businesses to support Urban Design long term positive change in South Kilburn NW6. Landscape Interiors Planning Get involved or find out more:- Project Management Phone 020 7328 1199 Environmental

e [email protected] l @SKNTrust Shown Left: Watling Place, South Kilburn PRP’s Role: Architecture, Masterplanning, w f www.skpartnership.net www.facebook.com/southkilburn Landscape and Environmental Services

3033439 3033491 32 Creating long standing partnerships with established clients Celebrating 10 years working with London Borough of Brent Asbestos consultants to corporate industry and public sector

UKAS accredited for: - • Management Surveys • Refurbishment Surveys • Demolition Surveys • Identification of asbestos in bulk samples, soils, sediments & sludges • Air Monitoring

We also provide the following services: - • Consultancy Service • Project Management for remediation & removal works • Fire Risk Assessments • Health & Safety Audits • Energy Performance Certificates (EPCs) • Asbestos Awareness Training by our UKATA certified trainers • National Coverage – northern and southern offices

Call 01325 366866 or email [email protected] for friendly impartial advice and assistance.

3033573 33 3033909

Recycle your publications. It’s good news for everyone.

Recycle your publication and in seven days it could be a newspaper.

www.recyclenow.com

34 Energy saving Switching off non-essential equipment in an office overnight saves enough energy to run a small car for 100 miles.

Saving energy saves you money, protects your reputation and helps combat climate change.

Your organisation could save up to 10% through housekeeping actions which cost little or nothing.

Source: www.carbontrust.co.uk Certificate No. 4521

• Security Guarding, Alarm Response, Key Holding and Property Inspection www.bartonpetroleum.co.uk • Access Control & CCTV Monitoring • Front of House & Reception, Gate House Duties, Events Oil deliveries for home, • Caretaker Services, Residential and Private Property Protection UK Star Security Ltd is a dynamic company, committed to providing full service industry & agriculture... security solutions to corporate and private clients. Established over 12 years ago, the company has rapidly expanded and now operates from offices in Most major credit cards accepted London and Manchester. We are ISO: 9001 and SAFE-Contractor accredited, and an SIA approved Contractor.

For a fast, efficient & friendly service We take pride in providing excellent services and achieving continuous improvement. We specialize in ad-hoc requests and have the ability to respond 3 Greycaine Road, off Bushey Mill Lane, to diverse scenarios – this frees our clients from the hassle of finding quick Watford, Herts WD24 7GP dependable solutions to emergency requests. [email protected] We are an equal opportunities employer and take pride in the diversity of our staff, who are well-qualified and experienced professionals, dedicated to Tel: 01923 233171 meeting our clients’ needs, maintaining integrity and ensuring excellence at every level of service.

Please contact us to discuss any security requirements you may have.

Website: www.ukstarsecurity.co.uk • Email: [email protected] DISTRIBUTOR London Office: Unit 4, 51-57 High Street South, East Ham, London E6 6EJ Telephone: 020 8586 9674 • Fax: 020 8586 7123 AUTHORISED DISTRIBUTOR Manchester Office: 23 New Mount Street, Manchester M4 4DE Telephone: 0161 212 1085

AUTHORISED DISTRIBUTOR Fax: 0161 953 4001 APPROVED ISO 9001: 2008 CONTRACTOR FS559232 3033749 3033814

Proud to Support Brent Council John Burke Associates are a small to medium enterprise (SME) of Chartered Surveyors (Building Surveying & Quantity Surveying) and Chartered Building Consultants. Established in 1982, we are a leading independent Practice of Construction Professionals providing particular expertise in the following disciplines:-

• Project Management & Employer’s Agent • Quantity & Building Surveying • CDM Coordination (CDM 2007) Launching Spring 2014 • Party Wall Surveying & Boundary Related Matters ‘Spring at New Stonebridge Park’ • Clerk of Works/Quality Inspection (Site Inspection & Quality) is a collection of brand new 1, 2 and 3 bedroom apartments and mews houses Call 01708 770 770 or email [email protected] for more in an exciting regeneration area by information award-winning developer John Burke Associates are regulated by the Royal Institution of Chartered Surveyors Hyde New Homes. and the Chartered Institute of Building. We are also registered and accredited with Constructionline, Exor, CHAS and other prequalification related bodies and certified under To register your interest in these ISO 9001:2008 as a Quality Assured Organisation and certified under ISO 14001:2004 as properties, visit www.springnw10.com an Environmental Management Organisation. or call 0207 758 8488 www.jba.uk.com

3033788 3033490 36 3033535

Providing homes in Brent, not just places to live

asra Housing Group | Asra House | 1 Long Lane | London | SE1 4PG 0116 257 6716 0116 247 0365 [email protected] www.asra.org.uk

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B/308181/11/14/TRIO FROM THE FIRST WHISTLE TO THE LAST

Wembley Stadium is home to the most important games in football, from The FA Community Shield and the UEFA EURO 2016 qualifiers to The FA Cup Final. To find out how you can guarantee your place at this year’s biggest sport and entertainment events with Club Wembley, call 0800 783 1440