Appendix E: THE 422plus PUBLIC OUTREACH PROGRAM
WHITE PAPER
Prepared by Hurley Franks & Associates September 2011
Michael Baker Jr., Inc. in association with
Boles, Smyth Associates, Inc. EConsult Corporation Hurley ~ Franks & Associates STV Incorporated
Index
1 Introduction ...... 2-2 2 Public Outreach Summary ...... 2-2
2.1 Steering Committee & Communications Committee Involvement ...... 2-2
2.2 Public Involvement/Outreach Plan Refinement ...... 2-4
2.3 Project Identity Package ...... 2-4
2.4 Stakeholder Identification ...... 2-4
2.5 Project Website ...... 2-4
2.6 Project E-Newsletter ...... 2-5
2.7 Stakeholder Interviews ...... 2-5
2.8 Key Briefings & Public Meetings ...... 2-5
2.9 Additional Items ...... 2-8 3 Reference Material ...... 3-1
Appendix E i
1 Introduction As a sub-consultant to Michael Baker Jr., Inc. (Baker), Hurley Franks & Associates (HFA) completed tasks related to the public outreach and communications program for the 422plus Project. Below is a summary of items, to document the outreach and communications program.
2 Public Outreach Summary The approach to the public outreach for the 422plus Project was developed in coordination with the 422plus Project Steering and Communications Committee members. Their guidance shaped the outreach tools used by the Consultant Team summarized in the graphic below.
2.1 Steering Committee & Communications Committee Involvement The project mobilized a Steering Committee and a Communications Committee early in the process. Made up of representatives from government and transit agencies, along with advocacy organizations along the US 422 corridor, these committees provided critical technical and outreach guidance to the Consultant Team throughout the 422plus Project.
Beginning in April 2010, the 422plus Project Steering Committee met 15 times, where the Consultant Team provided status updates related to the traffic modeling effort, highway component, transit component, financial plan, public outreach and communications strategy, and governance issues. Agencies represented on the Steering Committee include: Berks Area Regional Transportation Authority (BARTA);
Appendix E 2-2
Berks County Planning Commission; Chester County Planning Commission; Delaware Valley Regional Planning Commission (DVRPC); Montgomery County Planning Commission; Norfolk Southern Corporation; Pennsylvania Department of Transportation (PennDOT); and Southeastern Pennsylvania Transportation Authority (SEPTA).
Beginning in March 2010, the 422plus Project Communications Committee met six times, supplementing the Steering Committee by providing the Consultant Team with more details related to the communications strategy for the 422plus Project. Representatives assisted with stakeholder identification and development of a project website, http://www.422corridor.com. Agencies represented on the Communications Committee include: Berks County Planning Commission; Chester County Planning Commission; Delaware Valley Regional Planning Commission (DVRPC); Montgomery County Planning Commission; Select Greater Philadelphia; and Greater Valley Forge TMA (GVFTMA).
Table 2.1-1 Steering and Communications Committees Meetings
Steering Committee Meetings Communications Committee Meetings
April 7, 2010 March 11, 2010
May 14, 2010 April 1, 2010*
June 16, 2010 April 15, 2010
July 13, 2010 August 4, 2010
August 25, 2010 September 29, 2010
September 21, 2010 March 24, 2011
October 12, 2010
November 22, 2010
December 20, 2010
January 24, 2011
February 28, 2011
March 31, 2011
April 19, 2011*
September 6, 2011
September 23, 2011 *Conference call
Appendix E 2-3
2.2 Public Involvement/Outreach Plan Refinement In collaboration with the Project Team and the Communications Committee, HFA developed a refined scope of work for the Public Involvement/Outreach Plan. Some items that had been discussed in the original scope of work were deemed unnecessary or counter-productive for the 422plus Project. These items include five tasks:
1. Translation Services: Based on analysis of census statistics, it was decided that translation services would not be necessary.
2. Community Tool Kit: Because of the need for detailed technical analysis, it was decided that a Community Toolkit for small group meetings would not be an appropriate, effective tool for public outreach for the project.
3. Focus Groups: Due to the sensitive nature of opinions about the conditions and needs in the US 422 corridor, it was decided to focus on individual stakeholder interviews rather than Focus Group meetings.
4. Telephone Hotline: Based on discussions with the Project Team, it was decided that a telephone hotline would not be an appropriate, effective tool for public outreach for the project.
5. New media (Facebook and Twitter): Based on discussions with the Communications Committee, it was decided that social media outlets, such as Facebook and Twitter, would not be appropriate, effective tools for public outreach for the project.
2.3 Project Identity Package In coordination with the Communications Committee, HFA developed a project identity package to provide visual recognition and connection between project documents, presentations, and reports. Early in the process, the Communications Committee moved forward with “422plus Project” as the official name of this effort.1
2.4 Stakeholder Identification In April 2010, HFA facilitated a stakeholder identification activity with the Communications Committee. Within a few hours, the Communications Committee identified over 150 stakeholders along the US 422 corridor and with broader interest at the state level. HFA developed a stakeholder database that includes contact information for approximately 1,000 contacts, including contacts from past US 422 corridor studies.
2.5 Project Website During the US 422 Corridor Master Plan effort (2009), GVFTMA developed a project website to capture public comment and post study recommendations. HFA coordinated
1 See Section 3 Reference Material for 422plus Project Identity Package style sheet
Appendix E 2-4
with GVFTMA and redesigned the website to resemble the current project identification package. The project website creates an efficient way to address questions about the 422plus Project2, and provides an online comment form and team email address for the public to write questions or comments to the Project Team. The newly designed website (http://www.422corridor.com) went live on July 16, 2010 and is currently live.3 To date, the team has received approximately 60 emailed messages to the team’s email address ([email protected]).
2.6 Project E-Newsletter HFA sent email blasts to announce the website redesign and posting of new information on the website. An “opt‐in” button on the project website expanded the email notification universe beyond the obvious stakeholder lists and beyond the boundaries of the study area; to date, over 140 people have signed up on the website to receive the e- newsletters. This is in addition to the 850 stakeholders identified from past corridor studies and our stakeholder identification process. Two e‐newsletter issues are archived on the project website, http://www.422corridor.com.4
2.7 Stakeholder Interviews After the April 2010 Communications Committee meeting, HFA moved forward with the stakeholder interview process. The purpose of the interviews was to 1) build relationships with stakeholders, 2) collect information relevant for the analysis and planning, and 3) understand where the levers are related to the 422plus Project.
In July 2010, HFA sent over 70 emails to representatives of roadway users, advocacy organizations, and institutions along the US 422 corridor, inviting them to participate in one of three interview sessions in August 2010.5 HFA conducted 15 interviews to get a “flavor” of daily experiences and concerns along the US 422 corridor.
2.8 Key Briefings and Public Meetings As the project findings became available, the Project Team developed a schedule for key briefings about the 422plus Project. With coordination with the Steering Committee and the Consultant Team, HFA developed a presentation template and location map to describe the 422plus Project.
DVRPC participated in a highly publicized and well attended public meeting on September 13, 2011.6 Barry Seymour, Executive Director of DVRPC presented a summary of findings to date from the 422plus project, and responded to questions and comments from the audience.
2 See Section 3 Reference Material for 422plus FAQs. 3 See Section 3 Reference Material for http://www.422corridor.com website statistics 4 See Section 3 Reference Material for E-Newsletter, Issue 1 5 Select Great Philadelphia is led on outreach to businesses along the US 422 Corridor; therefore HFA did not invite businesses to participate in this round of stakeholder interviews. 6 Public meeting held on Tuesday, September 13, 2011 at 7:00 P.M. at Pope John Paul II High School in Royersford, PA.
Appendix E 2-5
Table 2.8-1 Key Briefings
Audience Date Location RATS MPO Technical Committee 09/02/10 Reading, PA Berks County Planning Commission 09/08/10 Reading, PA RATS MPO Coordinating Committee 09/16/10 Reading, PA Berks County Chamber of Commerce and Industry 09/24/10 Spring Township, PA Transportation Committee PA FHWA & PennDOT 10/15/10 Harrisburg, PA FHWA / FTA 11/03/10 Washington, DC RATS MPO Technical Committee 11/04/10 Reading, PA RATS MPO Coordinating Committee 11/18/10 Reading, PA U.S. Congressman Jim Gerlach & State Senator John 12/28/10 Exton, PA Rafferty Montgomery County Commissioner Staff Briefings 01/04/11 Norristown, PA PennDOT Briefing 01/05/11 King of Prussia, PA RATS MPO Technical Committee 01/06/11 Reading, PA Greater Philadelphia Chamber of Commerce Executives 01/10/11 Philadelphia, PA 01/11/11, Montgomery County Commissioners 01/12/11, Norristown, PA 01/13/11 Berks County Commissioners 01/12/11 Reading, PA Chester County Commissioners 01/13/11 West Chester, PA State Representative Matthew Bradford 01/13/11 Norristown, PA RATS MPO Coordinating Committee 01/20/11 Reading, PA State Representative Mike Vereb 01/21/11 Collegeville, PA SEPTA Senior Staff 01/25/11 Philadelphia, PA City of Philadelphia Senior Staff 02/11/11 Philadelphia, PA SEPTA & Rina Cutler, City MOTU 02/04/11 Philadelphia, PA Berks County Chamber of Commerce and Industry 02/25/11 Spring Township, PA Transportation Committee Mayor Thomas McMahon, Reading 02/25/11 Reading, PA PennDOT Acting Secretary Barry Schoch 03/09/11 Harrisburg, PA CEO Council for Growth, US422 Project Group 04/13/11 King of Prussia, PA State Senator John Rafferty 04/14/11 Collegeville, PA Berks County Board of Commissioners Budget Workshop 04/14/11 Reading, PA State Senator Bob Mensch 04/15/11 Pennsburg, PA State Representative Marcy Toepel 04/15/11 Red Hill, PA State Representative Tim Briggs 04/15/11 King of Prussia, PA Federal Transit Administration, Philadelphia Office 04/18/11 Philadelphia, PA State Senator Daylin Leach 04/18/11 King of Prussia, PA State Representative Mike Vereb 04/19/11 Collegeville, PA State Representative Matthew Bradford 04/19/11 Norristown, PA U.S. Congressman Jim Gerlach 04/20/11 Exton, PA State Representative Tom Quigley 04/20/11 Pottstown, PA
Appendix E 2-6
U.S. Congressman Patrick Meehan 04/21/11 Springfield, PA State Representative Kate Harper 04/25/11 Blue Bell, PA Municipal Managers Briefing 04/26/11 Limerick, PA DVRPC Board of Directors 04/28/11 Philadelphia, PA State Senator Judy Schwank, State Representative Tom 04/21/11 Reading, PA Caltagirone, State Representative Dante Santoni Hon. Frederic Wentz, Esq., Vice Chair, State 05/02/11 Norristown, PA Transportation Commission State Senator Stewart Greenleaf 05/04/11 Willow Grove, PA DVRPC Policy Committee 05/05/11 Philadelphia, PA Montgomery County Commissioner Candidates 05/05/11 Abington, PA Berks County Chamber of Commerce and Industry 05/06/11 Spring Township, PA Transportation Committee State Representative Warren Kampf 05/13/11 Paoli, PA U.S. Senator Bob Casey 05/19/11 Philadelphia, PA Montgomery County SEPTA Board Members 05/25/11 Blue Bell, PA PA Transportation Funding Advisory Commission (TFAC) 06/06/11 Harrisburg, PA U.S. Congressman Charlie Dent 06/07/11 (Conference Call) Berks County Planning Commission 06/08/11 Reading, PA Montgomery County Commissioners 06/08/11 Norristown, PA Montgomery County Transportation Commission 06/09/11 Norristown, PA Montgomery County Planning Commission 06/15/11 Norristown, PA Pottstown Metropolitan Regional Planning Commission 06/22/11 Pottstown, PA State Senator Mike Folmer 07/05/11 Reading, PA State Representative Mark Gillen 07/07/11 Cumru Township, PA RATS MPO Technical Committee 07/07/11 Reading, PA Philadelphia Chamber of Commerce, CEO Council for 07/13/11 Malvern, PA Growth 422 Corridor Coalition 07/18/11 Phoenixville, PA Municipal Officials Briefing 07/18/11 Limerick, PA RATS MPO Coordinating Committee 07/21/11 Reading, PA Berks County Chamber of Commerce and Industry 07/22/11 Spring Township, PA Transportation Committee Reading Eagle Editorial Board 08/04/11 Reading, PA Berks County Planning Commission 08/10/11 Reading, PA Chester County Chamber of Commerce 08/17/11 Phoenixville, PA 422 Public Forum 09/13/11 Royersford, PA Women Transportation Seminar – Philadelphia Chapter 09/26/11 Philadelphia, PA Tri-County Area Chamber of Commerce 09/28/11 Royersford, PA Montgomery County Association of Township Officials 09/30/11 East Norriton, PA Reading Area Chamber of Commerce 10/05/11 Reading, PA
Appendix E 2-7
2.9 Additional Items As the 422plus Project progressed, various public involvement and communications tasks were identified. Below is a summary of these four items:
1. Media Involvement: The 422plus Project has garnered significant media interest, in both traditional newspapers and blogs. HFA tracks these articles via “google alerts” and shares critical articles with the Consultant Team and committees.
2. Media Releases: Misconceptions about the scope of the project lead the Communications Committee to develop a schedule for media releases to distribute correct information. HFA assisted the Consultant Team’s media specialist, Gerald Kolpan, and DVRPC with drafting the media releases and posting them on the project website.
3. Video FAQs: As part of the effort to support public involvement in the 422plus Project, the Steering and Communications Committees decided to feature videos on the project website about the current situation on US 422. Gerald Kolpan lead the strategy related to this communications effort to interview three different groups 1) members of the 422plus Steering Committee, 2) business leaders who operate along the US 422 corridor, and 3) members of the driving public. HFA assisted with the posting of the videos on the project website throughout the month of November 2010.7
4. Outreach Schedule Coordination: As our coordination with the Steering Committee and Communications Committee progressed, it was apparent that we needed a comprehensive schedule that identified key outreach milestones. HFA developed color-coded calendars to help make decisions on timing and order of particular outreach tools. Below is a sample of this calendar.
7 See Section 3 Reference Material for Video FAQ methodology and video posting schedule for the website
Appendix E 2-8
3 Reference Material
422plus Logo and Graphics Style Sheet
Appendix E 3-1
422plus Website FAQ
QUESTION #1: Why can’t more lanes be added now to US Route 422 to eliminate congestion? Can’t funds collected from gas taxes be used to improve the highway?
ANSWER: The 422plus Project is considering widening the road in some areas to accommodate current and future traffic. However, there is no federal and state money available for adding lanes on a significant portion of the corridor; and rebuilding crumbling roads and bridges will take priority over major widening in the future.
This is what the 422plus Project is all about: developing a transportation system that works and a funding strategy that answers these questions:
How can drivers have a better ride on US 422? How can the road be fixed – providing you with better maintenance and safer operation? How can transportation alternatives be provided – like a passenger train between Norristown and the Wyomissing/Reading area - to reach your job or favorite destination?
QUESTION #2: I’ve heard that if there IS a toll, that money would be used to fund a new commuter train between Norristown and Wyomissing (just west of Reading). Why should I pay a toll on US 422 to pay for passenger rail I might never use?
ANSWER: There is a misconception that the toll money will only fund the proposed passenger rail extension. In fact, any toll money collected will first be used to fund transportation projects to improve your commute, and the safety and operation of US 422.
The 422plus Project is investigating the possibility of some toll revenue also funding a portion of the capital costs for new train service - providing an alternative to driving on 422. In order to pay for the remaining capital costs and the annual operating costs of the train, the following sources of funding would be combined: (1) traditional sources of transit funding such as the Federal Transit Administration, PennDOT, and Montgomery, Chester, and Berks counties, (2) fares collected from transit riders, and (3) potential public/private partnerships.
Passenger rail service would add choice to the 422 Corridor, giving everyone more options for moving around the region.
QUESTION #3: What might the train service look like?
ANSWER: Passenger train service between Norristown and Wyomissing (just west of Reading) will provide an alternate way for residents and employees to travel along the 422 Corridor and into Center City, Philadelphia - just like the multiple Regional Rail lines provide to eastern Montgomery County and central Chester County.
While detailed analysis by the 422plus Project Team is still underway, it is most likely that the service will start with approximately 14 to 16 trains per day - 7 to 8 round trips - to keep the operating costs affordable for the counties and the state.
Appendix E 3-2
As the market for the train increases, more service can be added.
QUESTION #4: Why should I pay a toll on US 422? Haven’t I already paid for the road with my taxes?
ANSWER: While gas taxes helped pay for building US 422 in the 1960s, 1970s, and 1980s, current revenue from gas taxes is not enough to pay for the full cost of maintaining and improving the road. The huge demands on the road, and the growing construction costs and limited transportation budget greatly exceed the ability to fund critical maintenance and improvements.
Road surfaces and bridges are in need of repair - and it’s easy to see why. Since it opened in 1985, the transportation load on 422 has become overwhelming; as many as 100,000 vehicles travel the eastern sections of the corridor every day. From 1990 to 2000, the population of many communities within the 422 Corridor has increased at double and even triple-digit rates. Almost all of these people rely on the automobile.
But while the population of drivers has been growing, money for improving roads like US 422 has been shrinking:
Next year, the Federal Highway Trust Fund is projected to show a $3.2 billion deficit in its highway account.
Pennsylvania has more than $3 billion worth of highway and transit needs that cannot be addressed with its current budget.
National efforts to reduce gasoline consumption are succeeding. While that’s good news, it’s also causing a decrease in gas tax revenue, which funds improvements for highways. Since 2004, gasoline consumption in Pennsylvania has declined by an annual average rate of 1.3%.
Construction costs have dramatically increased. Since 2003, the cost of highway construction materials has increased 43%.
Funding solutions must be found so congestion on US 422 does not cause residential and commercial vitality to grind to a halt. While nobody likes the idea of paying a toll, the alternative means more potholes, bigger traffic jams, and decaying infrastructure.
QUESTION #5: I’m worried that my toll money will go into the state’s general fund and be wasted. How can I be certain that money for 422 stays here?
ANSWER: The 422plus Project will make sure that toll money spent by drivers goes into improving the 422 Corridor.
We are working with your legislators and local officials to develop the mechanism to ensure that the money raised for the corridor stays in the corridor.
Appendix E 3-3
QUESTION #6: Why toll US 422 and not other roads like 202, 309, the Blue Route (I-476), and the Schuylkill Expressway (I-76)?
ANSWER: While Southeastern Pennsylvania has many roads needing significant maintenance, these other roads don’t face the immediate opportunities and challenges of 422:
Key projects are unfunded. Over $350 million in highway maintenance and improvements on 422 can’t be built without new revenue. Traditional funding for constructing these improvements is unlikely to happen for another 15 years or longer, if at all.
Competition for funding is fierce. These unfunded projects are competing with projects all over the region for scare transportation funds. Without new revenue, many of these projects will wait 15 years or more.
Strong regional leadership gives the 422 Corridor the ability to take on big challenges. Business leaders, community organizations, institutions, and government are all working together to improve the region.
By exploring the option of tolling a portion of 422, the region has a unique opportunity to control its own destiny and expedite improvements to our transportation system. The funds will be generated locally and spent locally.
Across the country, states are scrambling to find ways to fund the maintenance and improvement of thousands of miles of roadways. More and more reports about the future of transportation funding are describing how states are looking to fund road improvements with toll revenue. Tolling on interstates and other expressways will become more common in the next 10 years as the nation’s highway system must be reconstructed.
QUESTION #7: The US 422 Corridor Master Plan resolution supports the idea of studying 422. If my municipality signs the resolution, are they automatically supporting tolling on US 422?
ANSWER: No. By signing this resolution, municipalities are not endorsing tolling.
While tolling is one of the options described, there are many other strategies identified in the Master Plan.
If your hometown leaders endorse the resolution, it means only that your local officials are willing to work with their community, the state, the participating counties, and other alliances to explore the 10 planning strategies outlined in the Master Plan.
Appendix E 3-4
Website Analytics: Overview from August 15, 2010 to September 2011
Appendix E 3-5
422plus E-Newsletter
Appendix E 3-6
422plus Video FAQ Methodology and Posting Schedule
As part of the effort to support public involvement in the 422plus Project, the Steering Committee decided to feature videos relating to the situation on US 422 on the 422plus website. Gerald Kolpan, media consultant, was brought in to advise on strategies relating to public relations and to develop the videos. Mr. Kolpan suggested that three different groups be interviewed for the videos: Members of the 422plus Steering Committee Business leaders who operate along the US 422 Corridor Members of the driving public
While Mr. Kolpan submitted some questions in advance to the Steering Committee and the business leaders, he interviewed members of the public in a Man-On-The-Street (MOS) format, thus insuring that all answers would be candid and unprejudiced.
Each of the 422plus Project videos was shot on a different day and at a different location. The circumstances and the questions were different for each group of interviewees. Gerald Kolpan conducted all of the interviews.
Five members of the 422plus Steering Committee were interviewed on August 25, 2010. Questions for these interviewees were submitted in advance and addressed general concerns related to the project. Three members of the US 422 corridor business community were interviewed on September 2, 2010 at their respective places of business. Questions for these interviewees were submitted in advance and tailored to each interviewee based on their specific business.
Man on the Street (MOS) interviews were conducted at the Wegman’s Shopping Center at Routes 29 and US 422 in Collegeville, PA on September 20, 2010. Other locations were tried but abandoned due to lack of foot traffic. The interviewees were selected at random, the only criterion being diversity of age, race, gender, etc. so as to achieve the most representative sample. A total of 13 people were interviewed, of which 12 were included in the videos. MOS interviewees were chosen for inclusion only for their degree of clarity and articulation, not for their opinions, either pro or con.
All of the videos were scripted by Gerald Kolpan and edited by Margie Smith at ThinkTank Films, Narberth, PA.
Appendix E 3-7
1. Monday, November 8, 2010
Article Title 1: Why 422plus? We asked businesses, community members, and people working on the 422plus Project about some of the questions we’re hearing around the corridor. In this video, we describe the 422plus Project.
o V1 [Team]: What is the 422plus Project, and why is it so important? [1:19]
Article Title 2: What is it like now? We asked businesses, community members, and people working on the 422plus Project about some of the questions we’re hearing around the corridor. In these videos, we explore opinions about traffic on US 422. o V2 [Business]: What effects do you think the traffic situation of US 422 is having on the business climate and quality of life along the corridor? [1:35] o V3 [People]: During rush hours, what is it like for you to drive or commute on US 422? [1:47]
Article Title 3: Why should we toll? Many different people are working on the 422plus Project. We asked a few of them to talk about some of the questions we are hearing around the corridor. In this video we focus on tolling. o V4 [Team]: A study of the situation on US 422 is being conducted. Does this mean that a toll on US 422 will automatically be its recommendation? [1:34]
2. Monday, November 15, 2010
Article Title 4: The Time is Now People from all parts of the community have a stake in the success of the 422plus Project. We asked several of them what they hope the goals of the project might be. In this series, the business community shares opinions about the US 422 corridor.
o V5 [Business]: What is it like for your employees to drive to work on US 422, especially during rush hours? [2:11] o V6 [Business]: With the current situation on US 422, do you think the state, counties, and federal government can wait, or do you believe something should be done about US 422 as soon as possible? [1:17]
Article Title 5: Local Tolls, Local Spending We asked businesses, community members, and people working on the 422plus Project about some of the questions we’re hearing around the corridor. In this series, we explore opinions about tolling portions of US 422.
Appendix E 3-8
o V7 [Business]: The 422plus Project is investigating the possibility of a toll for US 422. Do you think you and your employees would support such a toll if you were assured that the revenue collected from tolling US 422 would be spent on improvement projects in the US 422 corridor? [1:18] o V8 [People]: One of the methods the 422plus Project is investigating is the possibility of instituting a toll on a portion of US 422. If you believed the road’s condition and congestion would improve and the money collected would be used only for US 422, would you be willing to pay a toll? [1:53]
3. Monday, November 22, 2010
Article Title 6: Will Trains Make a Better Ride? We asked businesses, community members, and people working on the 422plus Project about some of the questions we’re hearing around the corridor. In this series, we explore opinions about train service in the US 422 corridor. o V9 [Business]: One of the ideas the 422plus Project is considering is using money from possible tolls on US 422 to extend passenger rail service from Norristown to Wyomissing, just beyond Reading. If there is such a train, do you think your employees would use it to commute, or to attend a sporting event or entertainment? [1:09] o V10 [Team]: I understand that part of the plan may be new, extended train service. I drive. If there is a toll on US 422, how can a train, paid for with my tolls, possibly benefit me? [1:09] o V11 [People]: If the 422plus Project determines that a toll is necessary on the road, part of the project involves using some of the tolls collected to extend the current commuter train from Norristown, where it ends now, to Wyomissing, just beyond Reading. Do you believe this would be a good use of your toll money and would you use the train if it became a reality? [1:46]
Article Title 7: Our Money, Our Future Many different people are working on the 422plus Project. We asked a few of them to talk about some of the questions we are hearing around the corridor. This video focuses on toll revenue.
o V12 [Team]: I’m worried that my toll money will go into the state’s general fund and be wasted. How can I be sure that money for US 422 stays on US 422? [1:01]
4. Monday, November 29, 2010
Article Title 8: Why tolls? Many different people are working on the 422plus Project. We asked a few of them to talk about some of the questions we are hearing around the corridor. This video discusses why tolling US 422 is being explored.
Appendix E 3-9
o V13 [Team]: If I have to pay a toll on US 422, why aren’t other drivers being asked to pay to travel on other congested roads like the Schuylkill Expressway? And why should I pay for a road that I now get for free? [1:21]
Article Title: 9: How tolls would work Many different people are working on the 422plus Project. We asked a few of them to talk about some of the questions we are hearing around the corridor. This video describes tolling technology. o V14 [Team]: If there is a toll, how will I pay it? Will there be tollbooths? Will I have to have E-ZPass or is there another method that I haven’t heard about yet? [0:48]
Appendix E 3-10