Curriculum Vitae

Name

Daniel Robey

Education

B.S., Wittenberg University, 1966 major: Business Administration

M.B.A., Kent State University, 1968

D.B.A., Kent State University, 1973 major field: Organization and Administration minor field: Decision Sciences

Fellowships and Awards

1972: NDEA Doctoral Dissertation Fellowship, Kent State University

1985: Ryder Excellence In Research Award, Florida International University

1995: Best Paper Award, International Conference on Information Systems

1996: Best Published Article, Information Technology & People.

1998: CBA Faculty Recognition Award for Research, Georgia State University

2000: Runner-up for the Best Published Article Award given by the Organizational Communication and Information Systems Division of the Academy of Management.

2000: Named John B. Zellars Professor of Information Systems, Georgia State University

2004: Elected Fellow of the Association of Information Systems

2009: LEO Award from AIS and ICIS for a Lifetime of Distinguished Contribution

2010: Lifetime Service Award from the Organizational Communication and Information Systems Division of the Academy of Management

2016: Highly Commended Paper in the 2016 Emerald Literati Network Awards for Excellence.

1 Academic Appointments

1968 to 1970 Instructor Department of Management Gannon College

1973 to 1976 Assistant Professor Department of Management Marquette University

1976 to 1977 Visiting Assistant Professor Graduate School of Business University of Pittsburgh

1977 to 1982 Associate Professor Department of Management Florida International University

1982 to 1986 Professor Department of Management Florida International University

1986 to 1994 Professor and Chairman Department of Decision Sciences and Information Systems Florida International University

1994 to 1995 Professor Department of Decision Sciences and Information Systems Florida International University

1995-2010 Professor Departments of Computer Information Systems and Managerial Sciences (joint appointment) Georgia State University

2011-present Emeritus Professor Georgia State University

2 Research in Progress

Hellman, K.G., Nations, K. MonLouis, I., Johnston, W.J., and Robey, D. “Between Flexibility and Discipline in New Product Development: Expertise as a Boundary Condition,” Marketing Intelligence and Planning, in review.

Robey, D., Taylor, W.T., and Grabowski, L. “Pragmatic Rigor.”

3 Publications: Refereed Scholarly

Robey, D. "A Systems Approach to Purchasing Decisions: The Acquisition of Primary Inputs." Business Perspectives, 8 (2), Winter 1972, 24-32.

Robey, D. "A Cross-Cultural Perspective of Supervisory Values: Comment." Academy of Management Journal, 15 (3), September 1972, 367-369.

Smith, R.D., and Robey, D. "Research and Applications in Operations Management: Discussion of a Paradox." Academy of Management Journal, 16 (4), December 1973, 647-657.

Robey, D. "Task Design, Work Values, and Worker Response: An Experimental Test." Organizational Behavior and Human Performance, 12 (2), October 1974, 264-273.

Robey, D. "Cultural and Environmental Determinants of Worker Response: A Research Model." Management International Review, 14 (2/3), 1974, 75-88.

Robey, D. "Classroom Cybernetics." Peabody Journal of Education, 52 (2), January 1975, 135- 141.

Milburn, T.W., Negandhi, A.R., and Robey, D. "Evaluating Systems Theory Concepts: Comments." Organization and Administrative Sciences, 6 (1), Spring 1975, 11-13.

Robey, D. "The Need for Dynamic Analysis of Regulated Systems." Organization and Administrative Sciences, 6 (1), Spring 1975, 105-107.

Robey, D. "The Measurement of Individual Work Motives: A Methodological Note." Proceedings of the Midwest Academy of Management, 1975, 35-41.

Robey, D. "Design and Evaluation of an M.B.A. Seminar on the Implementation of Operations Research /Management Science." Proceedings of the American Institute for Decision Sciences, 1976, 522-524.

Robey, D., and Zeller, R.L. "Factors Affecting the Success and Failure of an Information System for Product Quality." Proceedings of the American Institute for Decision Sciences, 1976, 68-70.

Kaimann, R.A., and Robey, D. "Tuition Refund: Asset or Liability?" Personnel Journal, 55 (8), August 1976, 398 ff.

Robey, D. "The Impact of Alternate Decision Techniques on User Behavior." Decision Sciences, 7 (1), January 1976, 93-105.

4 Publications: Refereed Scholarly (cont.)

Robey, D., and Johnston, W.J. "Lateral Influences and Vertical Authority in Organizational Buying." Industrial Marketing Management, 6 (6), December 1977, 451-462.

Robey, D. "Computers and Management Structure: Some Empirical Findings Re-examined." Human Relations, 30 (11), November 1977, 963-976.

Kaimann, R.A., and Robey, D. "Educational Achievement and Inequity of Rewards: A Survey of M.B.A. Graduates." Akron Business and Economic Review, 8 (4), Winter 1977, 36-42.

Robey, D., Bakr, M.M., and Miller, T.S. "Organizational Size and Management Autonomy: Some Structural Discontinuities." Academy of Management Journal, 20 (3), September 1977, 378-397.

Negandhi, A.R., and Robey, D. "Understanding Organizational Behavior in Multinational and Multicultural Settings." Human Resource Management, 16 (1), Spring 1977, 16-23.

Robey, D., and Bakr, M.M. "Patterns of Management Innovation." Proceedings of the American Institute for Decision Sciences, 1977, 596.

Robey, D. "Attitudinal Correlates of MIS Use." Proceedings of the American Institute for Decision Sciences, 1978, Vol. I, 170-172.

Robey, D., and Bakr, M.M. "Task Redesign: Individual Moderating and Novelty Effects." Human Relations, 31 (8), August 1978, 689-701.

Robey, D. "Individual Moderators of the Task Design, Job Attitude Relationship: A Note on Measurement." Journal of Management Studies, 15 (1), February 1978, 68-76.

Robey, D. "Design of an M.B.A. Seminar on the Implementation of Operations Research/Management Science." Decision Sciences, 9 (1), January 1978, 169-173.

Robey, D., and Farrow, D.L. "Information System Development: Some Dynamics of User Involvement." Proceedings of the American Institute for Decision Sciences, 1979, Vol. I, 149- 151.

Robey, D. "User Attitudes and Management Information System Use." Academy of Management Journal, 22 (3), September 1979, 527-538.

Robey, D. "MIS Effects on Managers' Task Scope and Satisfaction." Proceedings of the National Computer Conference, 1979, 48, 391-395.

5 Publications: Refereed Scholarly (cont.)

Robey, D. "Perspectives of the User Interface." Proceedings of the 17th Annual Computer Personnel Research Conference, 1980, 21-32.

Robey, D. "Computer Information Systems and Organization Structure." Communications of the ACM, 24 (10), October 1981, 679-687.

Robey, D., and Taggart, W.M. "Measuring Managers' Minds: The Assessment of Style in Human Information Processing." Academy of Management Review, 6 (3), July 1981, 375-383.

Taggart, W.M., and Robey, D. "Minds and Managers: On the Dual Nature of Human Information Processing and Management." Academy of Management Review, 6 (2), April 1981, 187-195.

Robey, D., and Taggart, W.M. "Human Information Processing in Information and Decision Support Systems." MIS Quarterly, 6 (2), June 1982, 61-73.

Robey, D., and Farrow, D.L. "User Involvement in Information Systems Development: A Conflict Model and Empirical Test." Management Science, 28 (1), January 1982, 73-85.

Robey, D. "Cognitive Style and DSS Design: A Comment on Huber's Paper," Management Science, 29 (5), May 1983, 580-582.

Robey, D., and Taggart, W.M. "Issues in Cognitive Style Measurement: A Response to Schweiger." Academy of Management Review, 8 (1), January 1983, 152-155.

Robey, D. "Information Systems and Organizational Change: A Comparative Case Study." Systems, Objectives, Solutions, 3 (3), August 1983, 143-154.

Markus, M.L., and Robey, D. "The Organizational Validity of Management Information Systems." Human Relations, 36 (3), March 1983, 203-225.

Franz, C.R., and Robey, D. "A Methodology for Longitudinal Studies of User Involvement." Proceedings of Southeast American Institute for Decision Sciences, 1983.

Franz, C.R., and Robey, D. "An Investigation of User-Led System Design: Rational and Political Perspectives." Communications of the ACM, 27 (12), December 1984, 1202- 1209.

Robey, D., and Markus, M.L. "Rituals in Information System Design." MIS Quarterly, 8 (1), March 1984, 5-15.

Taggart, W.M., Robey, D., and Kroeck, K.G. "Managerial Decision Styles and Cerebral Dominance: An Empirical Study." Journal of Management Studies, 22 (2), March 1985, 175-192.

6

Publications: Refereed Scholarly (cont.)

Mills, J., Robey, D., and Smith, L. "Conflict-Handling and Personality Dimensions of Project Management Personnel." Psychological Reports, 57, 1985, 1135-1143.

Franz, C.R., and Robey, D. "Organizational Context, User Involvement, and the Usefulness of Information Systems." Decision Sciences, 17 (3), Summer 1986, 329- 356.

Franz, C.R., Robey, D., and Koeblitz, R.R. "User Response to an Online Information System: A Field Experiment." MIS Quarterly, 10 (1), March 1986, 29-42.

Specht, P.H., and Robey, D. "Information Systems Design: Organizational Context and Information Requirements." International CIS Journal, 1 (1), February 1987, 6-12.

Markus, M.L., and Robey, D. "Information Technology and Organizational Change: Causal Structure in Theory and Research," Management Science, 34 (5), May 1988, 583-598.

Robey, D., Farrow, D.L., and Franz, C.R. "Assessing Conflict in System Design." In N. Bjørn- Andersen and G.B. Davis, eds., Information Systems Assessment: Issues and Challenges, Amsterdam: North-Holland, 1988, 173-188.

Robey, D., Farrow, D.L., and Franz, C.R. "Group Process and Conflict During System Development." Management Science, 35 (10), October 1989, 1172-1191.

Robey, D., and Rodriguez-Diaz, A. "The Organizational and Cultural Context of Systems Implementation: Case Experience from Latin America." Information and Management, 17, 1989, 229-239.

Kirs, P.J., Sanders, G.L., Cerveny, R.P., and Robey, D. "An Experimental Validation of the Gorry and Scott Morton Framework." MIS Quarterly, 13 (2), June 1989, 183-197.

Robey, D., Gupta, S.K., and Rodriguez-Diaz, A. "Implementing Information Systems in Developing Countries: Organizational and Cultural Considerations." In S.C. Bhatnagar and N. Bjørn-Andersen, eds., Information Technology in Developing Countries, Amsterdam: North-Holland, 1990, 41-50.

Robey, D., and Zmud, R.W. "Research on End-User Computing: Theoretical Perspectives from Organization Theory." In K.M. Kaiser and H.J. Oppelland, eds., Desktop Information Technology, New York: North-Holland, 1990, 15-36.

Orlikowski, W.J., and Robey, D. "Information Technology and the Structuring of Organizations." Information Systems Research, 2 (2), 1991, 143-169.

7 Publications: Refereed Scholarly (cont.)

Sein, M.K., and Robey, D. "Learning Style and the Efficacy of Computer Training Methods." Perceptual and Motor Skills, 72, 1991, 243-248.

Robey, D., "More Ado about Cognitive Style and DSS Design." MIS Quarterly, 16 (2), June 1992, 151-153.

Newman, M., and Robey, D., "A Social Process Model of User-Analyst Relationships." MIS Quarterly, 16 (2), June 1992, 249-266.

Robey, D., and Zmud, R.W. "Research on the Organization of End-User Computing: Theoretical Perspectives from Organization Science." Information Technology & People, 6 (1), April 1992, 11-27.

Robey, D., and Azevedo, A. "Information Technology and Organizational Culture." Proceedings of the Annual Conference of the Administrative Sciences Association of Canada, Information Systems Division, Vol. 13, No. 9 (1992), 165-177.

Robey, D., and Elam, J. J. "Programs in Information Systems at Florida International University." Proceedings of the 25th Annual Hawaii International Conference on System Sciences, 1992.

Dubé, L., Robey, D., Paré, G., and Elam, J.J., "Organizational Culture and the Use, Availability and Attitudes Toward Microcomputers." Proceedings of the Administrative Sciences Association of Canada, Vol. 14, No. 4 (1993), 122-132.

Sabherwal, R., and Robey, D., "An Empirical Taxonomy of Implemention Processes Based on Sequences of Events in Information System Development." Organization Science, 4 (4), November 1993, 548-576.

Robey, D., Smith, L.A., and Vijayasarathy, L.R., "Perceptions of Conflict and Success in Information Systems Development Projects." Journal of Management Information Systems, 10 (1), Summer 1993, 123-139.

Sahay, S., Palit, M., and Robey D., "A Relativist Approach to Studying the Social Construction of Information Technology." European Journal of Information Systems, 3(4), October 1994, 248-258.

Saunders, C. S., Robey, D., and Vaverek, K. A., "The Persistence of Status Differentials in Computer Conferencing." Human Communication Research, 20 (4), June 1994, 443-472.

Robey, D., and Azevedo, A., "Cultural Analysis of the Organizational Consequences of Information Technology." Accounting, Management and Information Technologies, 4 (1), January-March 1994, 23-37.

8 Publications: Refereed Scholarly (cont.)

Marakas, G. M., and Robey, D., "Managing Impressions with Information Technology: From the Glass House to the Boundaryless Organization." Proceedings of the 1994 ACM SIGCPR Conference, 1994, 15-22.

Santana, M., and Robey, D., "Controlling Systems Development: Effects on Job Satisfaction of Systems Professionals." Proceedings of the 1994 ACM SIGCPR Conference, 1994, 184- 191.

Robey, D., "Modeling Interpersonal Processes During System Development: Further Thoughts and Suggestions." Information Systems Research, 5 (4), December 1994, 439-445.

Robey, D. “Theories that Explain Contradiction: Accounting for the Contradictory Organizational Consequences of Information Technology.” Proceedings of the Sixteenth International Conference on Information Systems, 1995, 55-63. Translated into Dutch and published as “Theorieen die Tegenstrijdigheid Verklaren: Een Verklaring Voor de Tegenstrijdige Gevolgen van Informatietechnologie Voor Organisaties.” Informatie, 37 (11), 1995, 718-727.

Sabherwal, R., and Robey, D., “Reconciling Variance and Process Strategies for Studying Information Systems Development.” Information Systems Research, 6 (4), December 1995, 303-327.

Robey, D., Wishart, N.A., and Rodriguez-Diaz, A.G., "Merging the Metaphors for Organizational Improvement: Business Process Re-engineering as a Component of Organizational Learning." Accounting, Management and Information Technologies, 5 (1), January-March 1995, 23-39.

Santana, M., and Robey, D., "Perceptions of Control During Systems Development: Effects on Job Satisfaction on Systems Professionals." Computer Personnel, 16 (1), January 1995, 20-24.

Lash, P.B., Elam, J.J., and Robey, D., "External Cooperative Relationships in Information Technology Management: Alternatives, Challenges and Management Response." The Journal of Information Technology Management, 6(1), 1995, 25-32.

Robey, D., “Diversity in Information Systems Research: Threat, Opportunity, and Responsibility.” Proceedings of NOKOBIT-96, (1996), 1-10.

Robey, D., and Dubé, L., “Understanding Cultural Contradictions in a Software Development Organization.” Proceedings of the Administrative Sciences Association of Canada, Vol. 17, No. 4 (1996), 36-45.

9 Publications: Refereed Scholarly (cont.)

Robey, D., and Newman, M., "Sequential Patterns in Information Systems Development: An Application of a Social Process Model." ACM Transactions on Information Systems, 14 (1), January 1996, 30-63.

Robey, D., and Sahay, S., “Transforming Work Through Information Technology: A Comparative Case Study of Geographic Information Systems in County Government.” Information Systems Research, 7 (1), March 1996, 93-110. Reprinted in J. Yates and J. Van Maanen, Information Technology and Organizational Transformation: History, Rhetoric, and Practice, Sage, 2000.

Sahay, S., and Robey, D., “Organizational Context, Social Interpretation, and the Implementation and Consequences of Geographic Information Systems.” Accounting, Management and Information Technologies, 6 (4), October-December 1996, 255-282.

Boudreau, M-C., and Robey, D., “Coping with Contradictions in Business Process Reengineering.” Information Technology & People, 9 (4), 1996, 40-57.

Robey, D. “Diversity in Information Systems Research: Threat, Promise, and Responsibility.” Information Systems Research, 7 (4), December 1996, 400-408.

Oliveira, M.G., Robey, D., and Elam, J.J., "An Empirical Study of the Effectiveness of Relationships Between End-users and Central Information Services." The Journal of Information Technology Management, 8 (3 & 4), 1997, 1-19.

Vijayasarathy, L.R., and Robey, D., "The Effects of EDI on Market Channel Relationships in Retailing." Information & Management, 33 (2) December 1997, 73-86.

Robey, D., and Markus, M.L., "Beyond Rigor and Relevance: Producing Consumable Research about Information Systems." Information Resources Management Journal, 11 (1), Winter 1998, 7-15.

Robey, D., Boudreau, M-C., and Storey, V.C., "Looking Before We Leap: Foundations for a Research Program on Virtual Organizations." Electronic Commerce: Papers from the Third International Conference on the Management of Networked Organizations, G. St- Amant and M. Amami (eds.), 1998, pp. 275-290.

Keil, M., and Robey, D., "Turning Around Troubled Software Projects: An Exploratory Study of the De-escalation of Commitment to Failing Courses of Action." Journal of Management Information Systems, 15 (4), 1999, 63-87.

Robey, D., and Boudreau, M-C., "Accounting for the Contradictory Organizational Consequences of Information Technology: Theoretical Directions and Methodological Implications." Information Systems Research, 10 (2), 1999, 167-185.

10 Publications: Refereed Scholarly (cont.)

Jin, L., and Robey, D., "Explaining Cybermediation: An Organizational Analysis of Electronic Retailing." International Journal of Electronic Commerce, 3 (4), Summer 1999, 47-65.

Kaarst-Brown, M.L., and Robey, D., "More on Myth, Magic and Metaphor: Cultural Insights into the Management of Information Technology in Organizations." Information Technology & People, 12 (2) 1999, 192-217.

Lyytinen, K., and Robey, D., "Learning Failure in Information Systems Development." Information Systems Journal, 9, 1999, 85-101.

Boudreau, M-C., and Robey, D., "Organizational Transition to Enterprise Resource Planning Systems: Theoretical Choices for Process Research." Proceedings of the International Conference on Information Systems, 1999, 291-299.

Dubé, L., and Robey, D., "Software Stories: Three Cultural Perspectives on the Organizational Context of Software Development Practices.” Accounting, Management and Information Technologies, 9 (4) 1999, 223-259.

Stewart, K.A., Storey, V.C., and Robey, D., "Plugging the Knowledge Drain: Strategies and Technologies for Acquiring Knowledge in Lean Organizations." The Journal of Information Technology Management, 10 (3-4) 1999, 59-68.

Robey, D., Khoo, H.M., and Powers, C., “Situated Learning in Cross-Functional Virtual Teams.” IEEE Transactions on Professional Communication, 43 (1) 2000, 51-66; and Technical Communication, 47 (1) 2000, 51-66. (Joint Special Issue)

Robey, D., Boudreau, M-C., and Rose, G.M., "Information Technology and Organizational Learning: A Review and Assessment of Research." Accounting, Management and Information Technologies, 10 (2), 2000, 125-155.

Pawlowski, S.D., Robey, D., and Raven, A. "Supporting Shared Information Systems: Boundary Objects, Communities, and Brokering." Proceedings of the International Conference on Information Systems, 2000, 329-338.

Robey, D., Turk, D., and Welke, R.W., "Traditional, Iterative, and Component-Based Development: A Social Analysis of Software Development Paradigms." Information Technology and Management, 2 (1) 2001, 53-70.

Robey, D., and Holmström, J., “Transforming Municipal Governance in Global Context: A Case Study of the Dialectics of Social Change.” Journal of Global Information Technology Management, 4 (4) 2001, 19-31.

11 Publications: Refereed Scholarly (cont.)

Robey, D., Ross, J.W., and Boudreau, M-C., “Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change.” Journal of Management Information Systems, 19 (1) 2002, 17-46.

Robey, D., Schwaig, K.S., and Jin, L., “Intertwining Material and Virtual Work.” Information and Organization, 13 (2) 2003, 111-129.

Robey, D. “Identity, Legitimacy and the Dominant Research Paradigm: An Alternative Prescription for the IS Discipline.” Journal of the Association for Information Systems, 4 (7), 2003, 352-359. Reprinted in J.L. King and K. Lyytinen (eds.), Information Systems: The State of the Field, Chichester: Wiley, 2006, 183-190.

Cule, P.E., and Robey, D. “A Dual-Motor, Constructive Process Model of Organizational Transition.” Organization Studies, 25 (2) 2004, 229-260.

Pawlowski, S.D., and Robey, D. “Bridging User Organizations: Knowledge Brokering and the Work of IT Professionals.” MIS Quarterly, 28 (4) 2004, 645-672.

Boudreau, M-C., and Robey, D. “Enacting Integrated Information Technology: A Human Agency Perspective.” Organization Science, 16 (1) 2005, 3-18.

Cousins, K.C., and Robey, D. “Human Agency in a Wireless World: Patterns of Technology Use in Nomadic Computing Environments,” Information and Organization, 15 (2) 2005, 151- 180.

Robey, D., and Jin, L. “iTalk: Managing the Virtual eBusiness.” International Journal of Cases on Electronic Commerce, 1 (3), 2005, 21-36.

Jin, L., Robey, D., and Boudreau, M.-C. “Beyond Development: A Research Agenda for Investigating Open Source Software User Communities.” Proceedings of the Information Resources Management Association Conference, 2005, 642-645.

Cousins, K.C., and Robey, D. “The Social Shaping of Electronic Metals Exchanges: An Institutional Theory Perspective.” Information Technology & People, 18 (3), 2005, 212- 229. Jin, L., Robey, D., and Boudreau, M-C. “Exploring the Hybrid Community: Intertwining Virtual and Physical Representations of Linux User Communities.” Proceedings of the Administrative Science Association of Canada, 2006.

Robey, D., Im, G., and Wareham. J.D. “Consensus and Diversity in IS Research: Theoretical Foundations of Empirical Studies of IOS.” Proceedings of the Academy of Management, 2006.

12 Publications: Refereed Scholarly (cont.)

Jin, L., Robey, D., and Boudreau, M-C. “Beyond Development: A Research Agenda for Investigating Open Source Software User Communities.” Information Resources Management Journal, 20 (1) 2007, 68-80. Reprinted in M. Khosrow-Pour (ed.), Best Practices and Conceptual Innovations in Information Resources Management: Utilizing Technologies to Enable Global Progressions Hershey, PA: Information Science Reference, 2009, pp. 302-314.

Cho, S., Mathiassen, L., and Robey, D. “The Dialectics of Resilience: A Multi-level Analysis of a Telehealth Innovation,” Journal of Information Technology 22 (1), 2007, 24-35.

Walsham, G., Robey, D., and Sahay, S. “Foreword: Special Issue on Information Systems in Developing Countries.” MIS Quarterly, 31 (2), 2007, 317-326.

Cousins, K.C., Robey, D., and Zigurs, I. “Managing Strategic Contradictions in Hybrid Teams.” European Journal of Information Systems, 16 (4), 2007, 460–478.

Khoo, H.M., and Robey, D. “Deciding to Upgrade Packaged Software: A Comparative Case Study of Motives, Contingencies and Dependencies.” European Journal of Information Systems, 16 (5) 2007, 555–567.

Chua, C.E.H., Wareham, J., and Robey, D. “The Role of Online Trading Communities in Managing Internet Auction Fraud.” MIS Quarterly, 31 (4), 2007, 759-781.

Chu, T-H, and Robey, D. “Explaining Changes in Learning and Work Practice Following the Adoption of Online Learning: A Human Agency Perspective.” European Journal of Information Systems, 17 (1) 2008, 79 – 98.

Jin, L., and Robey, D. “Bridging Social and Technical Interfaces in Organizations: An Interpretive Analysis of Time-Space Distanciation.” Information and Organization, 18 (3) 2008, 177-204.

Robey, D., Im, G., and Wareham, J.D., “Theoretical Foundations of Empirical Research on Interorganizational Systems: Assessing Past Contributions and Guiding Future Directions.” Journal of the Association for Information Systems, 9 (9), 2008, 497-518.

Adrot, A., and Robey, D., “Information Technology, Improvisation and Crisis Response: Review of Literature and Proposal for Theory." Proceedings of the 14th Americas Conference on Information Systems 2008.

Napier, N., Mathiassen, L., and Robey, D., “From Dichotomy to Ambidexterity: Transcending Traditions in Systems Development.” Proceedings of the 14th Americas Conference on Information Systems 2008.

13 Publications: Refereed Scholarly (cont.)

Dubé, L., and Robey, D., “Surviving the Paradoxes of Virtual Teamwork,” Information Systems Journal, 19, 2008, 3-30.

Khoo, H.M., Robey, D., and Rao, V.S., “An Exploratory Study of the Impacts of Upgrading Packaged Software: A Stakeholder Perspective.” Journal of Information Technology, 26, 2011, 153–169.

Napier, N., Mathiassen, L. and Robey, D. “Building Contextual Ambidexterity in a Software Company to Improve Firm-level Coordination.” European Journal of Information Systems, 20, 2011, 674–690.

Khoo, H.M, Chua, C.E.H., and Robey, D. “How Organizations Motivate Users to Participate in Support Upgrades of Customized Packaged Software.” Information & Management, 48, 2011, 328-335.

Chu, T.H., and Robey, D. “Online Learning at Minkuo Hospital.” Asian Case Research Journal, 15, 2011, 279-304.

Dulipovici, A., and Robey, D. “Strategic Alignment and the Implementation of a Knowledge Management System: A Social Representation Perspective.” Proceedings of the 45th Hawaii International Conference on System Sciences, 2012, 4062-4071.

Hellman, K.G., Nations, K., Monlouis, I., Johnston, W.J., and Robey, D. “Between Flexibility and Discipline in New Product Development: Expertise as a Boundary Condition.” Proceedings of the Second International Conference on Engaged Management Scholarship, 2012.

Dulipovici, A., and Robey, D. “Strategic Alignment and Misalignment of Knowledge Management Systems: A Social Representation Perspective.” Journal of Management Information Systems, 29 (4), 2013, 103-126.

Robey, D, Anderson, C., and Raymond, B. “Information Technology, Materiality and Organizational Change: A Professional Odyssey.” Journal of the Association for Information Systems, 14 (7), 2013, 379-398.

Cousins, K.C., and Robey, D. “Managing Work-Life Boundaries with Mobile Technologies: An Interpretive Study of Mobile Work Practices.” Information Technology & People, 28 (1), 2015, 34-71. Highly Commended Paper in the 2016 Emerald Literati Network Awards for Excellence.

Jin, L., Robey, D., and Boudreau, M-C. “The Nature of Hybrid Community: An Exploratory Study of Open Source Software User Groups.” The Journal of Community Informatics, 11 (1), 2015. http://ci-journal.net/index.php/ciej/article/view/980/1140

14 Robey, D., and Abdalla Mikhaeil, C. “Déjà Vu or Art Nouveau? A Comment on Demetis and Lee’s ‘Crafting Theory to Satisfy the Requirements of Systems Science’.” Information and Organization, 26 (4), 2016, 127-130.

Anderson, C., and Robey, D. “Affordance Potency: Explaining the Actualization of Technology Affordances.” Information and Organization, 27 (2), 2017, 100-115..

Ghobadi, S., and D. Robey, “Strategic Signalling and Awards: Investigation into the First Decade of AIS Best Publications Awards,” Journal of Strategic Information Systems, in press. available online http://www.sciencedirect.com/science/article/pii/S0963868716302281

15 Publications: Refereed Professional/Practitioner

Robey, D. "Information Technology and Organization Design." University of Michigan Business Review, 28 (5), September 1976, 17-22.

Kaimann, R.A., and Robey, D. "Tuition Refund Fringe Benefit: Everybody Wins." Industrial Management, 19 (4), July-August 1977, 15-17.

Robey, D., and Zeller, R.L. "Factors Affecting the Success and Failure of an Information System for Product Quality." Interfaces, 8 (2), February 1978, 70-75.

Taggart, W.M., Robey, D., and Taggart, B. "Decision Styles Education: An Innovative Apoprach." Exchange: The Organizational Behavior Teaching Journal, 7 (2), 1982, 17- 24. Mobley, C.C., Himburg, S., Robey, D., and Easton, P. "Decision-Making Styles of Dieticians." Journal of the American Dietetic Association, 84 (9), September l984, 1013-1017.

Robey, D. "Implementation and the Organizational Impacts of Information Systems." Interfaces, 17 (3), May - June 1987, 72-84.

Wishart, N.A., Elam, J.J., and Robey, D., “Redrawing the Portrait of a Learning Organization: Inside Knight-Ridder, Inc.” The Academy of Management Executive, 10 (1), February 1996, 7-20.

Boudreau, M.-C., Loch, K.D., Robey, D., and Straub, D., "Going Global: Using Information Technology to Advance the Competitiveness of the Virtual Transnational Organization." The Academy of Management Executive, 12 (4), November 1998, 120-128. Reprinted in G. Redding and B.W. Stening, Cross-Cultural Management, Volume II, Surrey, UK: Edward Elgar Publishing, 2003).

Keil, M., and Robey, D. “Blowing the Whistle on Troubled Software Projects.” Communications of the ACM, 44 (4), April 2001, 87-93.

Jessup, L.M., and Robey, D. “The Relevance of Social Issues in Ubiquitous Computing Environments.” Communications of the ACM, 45 (12) December 2002, 88-91.

Lyytinen, K., Yoo, Y., Varshney, U., Ackerman, M., Davis, G., Avital, M., Robey, D., Sawyer, S., and Sorensen, C. “Surfing the Next Wave: Design and Implementation Challenges of Ubiquitous Computing.” Communications of the Association of Information Systems, 13 Article 40, 2004.

Baker, B.A., Ketsche, P.G.., and Robey, D.. “Improving Customer Value in Disruptive Technologies: The Case of Robotic Surgery.” Healthcare Financial Management, 2016. http://www.hfma.org/roboticsurgery/#articlecnt

16 Robey, D., and W.T. Taylor, “Engaged Participant Observation: An Integrative Approach to Qualitative Field Research for Practitioner-Scholars,” Engaged Management ReView, forthcoming.

Publications: Books and Monographs

Robey, D. The Effect of Job Content and Work Values on Attitudes and Performance in a Routine Decision Task. Doctoral dissertation, Kent State University, 1973. University Microfilms No. 74-7332.

Bakr, M.M., Robey, D., and Miller,T.S. Role and Effectiveness of Contract Management in the Transit Industry. Marquette University, 1975.

Robey, D., and Bakr, M.M. Factors Affecting the Adoption of Management Innovation in the Chicago Transit Authority. Washington: National Technical Information Services, PB 266- 154, May 1977.

Robey, D. The Impact of Data Systems on Organizational Management. Florida International University, 1979.

Robey, D., and Altman, S. (eds). Organization Development: Progress and Perspectives. New York: Macmillan, 1982.

Robey, D. "Conflict Models for Implementation Research." In R.L. Schultz & M.J. Ginzberg (eds.), Management Science Implementation, JAI Press, 1984, 89-105.

Bjørn-Andersen, N., Eason, K., and Robey, D. Managing Computer Impact: An International Study of Management and Organizations. Norwood, NJ: Ablex Publishing Corp., 1986.

Franz, C.R., and Robey, D. "Strategies for Research on Information Systems in Organizations: A Critical Analysis of Research Purpose and Time Frame." In R. Boland and R. Hirschheim, eds., Critical Issues in Information Systems Research, New York: Wiley, 1987, 205-225.

DeGross, J.I., Bostrom, R.P., and Robey, D. (eds.), Proceedings of the Fourteenth International Conference on Information Systems, 1993.

Robey, D. and Sales, C.A., Designing Organizations, 4th edition. Burr Ridge, IL: Irwin, l994. First edition, 1982; second edition, 1986; third edition, 1991.

Markus, M.L., and Robey, D., "Business Process Reengineering and the Role of the Information Systems Professional." In V. Grover and W.J. Kettinger (eds.), Business Process Change: Reeingeering Concepts, Methods, and Technologies, Harrisburg, PA: Idea Group Publishing, 1995, 591-611.

17 Publications: Books and Monographs (cont.)

Marakas, G.M., and Robey, D., "Managing Impressions with Information Technology: From the Glass House to the Boundaryless Organization." In J.W. Beard (ed.), Impression Management and Information Technology, Westport, CT: Greenwood Publishing Group, 1996, 39-50.

Robey, D., "Information Technology, Globalization, and Changes in the Nature of Work: A Tour of the Intellectual Terrain." Proceedings of the Workshop on Understanding Information Technology, Globalization, and Changes in the Nature of Work, Faculty of Business, University of Alberta, 1997, 7-16.

Robey, D. “The Paradoxes of Transformation.” In C. Sauer, P.W. Yetton and Associates, Steps to the Future: Fresh Thinking on the Management of IT-Based Organizational Transformation, San Francisco: Jossey-Bass, 1997, 209-229.

Robey, D., and Taggart, W., The Tao of Managing. mightywords.com ISBN EB00019319 (October, 2000) < http://www1.mightywords.com/ >

Robey, D., and Boudreau, M.-C., "Organizational Consequences of Information Technology: Dealing with Diversity in Empirical Research." In R.W. Zmud (ed.), Framing the Domains of IT Management: Projecting the Future…through the Past, Cincinnati, OH: Pinnaflex, 2000, 51-63.

Robey, D., and Jin, L. “Studying Virtual Work in Teams, Organizations and Communities.” In M.E. Whitman and A.B. Woszczynski (eds.), The Handbook of Information Systems Research, Harrisburg, PA: Idea Group Publishing, 2004, 150-164.

Markus, M.L., and Robey, D. “Why Stuff Happens: Explaining the Unintended Consequences of Using IT.” In K.V. Andersen and M.T. Vendelø (eds.), The Past and Future of Information Systems, Oxford: Elsevier Butterworth-Heinemann, 2004, pp. 61-93.

Holmström, J., and Robey, D. “Inscribing Organizational Change with Information Technology: An Actor Network Theory Approach,” in B. Czarniawska and T. Hernes (eds.), Actor- Network Theory and Organizing, Malmö: Liber, 2005, pp. 165-187.

Robey, D. “Cleaning the Mirror: Desperately Seeking Identity in the Information Systems Field.” In J.L. King and K. Lyytinen (eds.), Information Systems: The State of the Field, Chichester: Wiley, 2006, 332-337.

Cho, S., Mathiassen, L., and Robey, D. “The Dialectics Of Resilience: A Multi-Level Analysis Of A Telehealth Innovation.” In The Transfer and Diffusion of Information Technology for Organizational Resilience, Boston: Springer, 2006, 339-357.

18 Publications: Books and Monographs (cont.)

Robey, D., and Wang, J. “Social Capital in Open Source Software Communities: A Cross-level Research Model.” In H. Benbya and N. Belbaly (eds.), Successful OSS Project Design and Implementation Requirements, Tools, Social Designs and Reward Structures, Ashgate, 2011.

Robey, D., Raymond, B., and Anderson, C. "Theorizing Information Technology as a Material Artifact in Information Systems Research." In P. Leonardi, B. Nardi and J. Kallinikos (eds.), Materiality and Organizing: Social Interaction in a Technological World, Oxford University Press, 2012, 217-236.

Robey, D. “Career Fulfilment: The Journey to Tenure and Beyond.” In M. Hällgren, ed., Reflections on a Scientific Career: Behind the Professor’s CV,” Denmark: Copenhagen Business School Press, 2014.

Robey, D. “Change Management.” In C.L. Cooper, (ed.), Wiley Encyclopedia of Management, 3rd ed., Vol. 7, Management Information Systems (D. Straub and R. Welke, eds.), 2014.

19 Publications: Non-Refereed and Other

Bakr, M.M., Robey, D., and Miller, T.S. "Contract Management in the Transit Industry," Planning and Design of Rapid Transit Facilities, Transportation Research Record No. 662, 1978, 34-41.

Robey, D. “Book review of The Corporation of the 1990s: Information Technology and Organizational Transformation,” M.S. Scott Morton (ed), Journal of Management, 17 (4), 1991, 835-836.

Robey, D., "Diversity in Research on Information Systems," Decision Line, 25 (5), September/October 1994, 6-7.

Robey, D., "Answers to Doctoral Students' Frequently Asked Questions (FAQs)," Decision Line, March 2001, 10-12. http://www.decisionsciences.org/DecisionLine/Vol32/32_2/32_2phd.pdf

Robey, D., “Editorial,” Information and Organization, 11 (1), 2001, 1-2.

Robey, D., “Research in Information Systems: What We Haven’t Learned,” MIS Quarterly, 25 (4), 2001, vi.

Robey, D., “Is Information and Organization an A Journal?” Information and Organization, 12 (4), 2002, 213-217.

Robey, D., “Editorial: Introduction to Critical Realism,” Information and Organization, 14 (2), 2004, 85-86.

Externally-Funded Research Projects

“Contract Management in the Transit Industry,” 1974-1975, Research and Training Grant #WI- 11-0002 from the Urban Mass Transportation Administration, U.S. Department of Transportation. Funding level unkown. Participating Researcher.

“Computers and Organizational Structure,” 1977-1978, Research Grant # MCS 77-22489 from the Math and Computer Science Program, National Science Foundation. Principal Investigator.

"Turning Runaway Projects Around: The Prevention and Correction of Information Systems Project Escalation," 1997, David D. Lattanze Center for Executive Studies in Information Systems. Co-principal Investigator. (Note: this proposal was selected as the outstanding proposal of the year.)

20 Papers Presented at Professional Meetings (excluding published proceedings papers already listed under Refereed Scholarly Publications)

Robey, D. "Computers and Organization Structure: A Review and Appraisal of Empirical Studies." Academy of Management, August 1974, Seattle.

Kaimann, R.A., and Robey, D. "Tuition Refund Fringe Benefit: Asset or Liability?" Midwest Business Administration Association, April 1975, Chicago.

Bakr, M.M., Robey, D., and Miller, T.S. "Role and Effectiveness of Contract Management in the Transit Industry." Urban Mass Transportation Administration Research Conference, June 1975, Washington.

Robey, D., Bakr, M.M., and Miller, T.S. "Size and Organizational Structure in Urban Transportation." American Institute for Decision Sciences, November 1975, Cincinnati.

Robey, D., and Kaimann, R.A. "Educational Achievement and Inequity of Rewards." Academy of Management, August 1976, Kansas City.

Robey, D. "Implications of Information Technology for Organizational Design and Management Jobs: A Report on Ongoing Cross-National Research." ORSA/TIMS, November 1977, Atlanta.

Robey, D. "Structural Changes in Organizations Caused by the Introduction of Computer Systems." Academy of Management, August 1978, San Francisco.

Robey, D. "Computers, Decision Tasks, and User Response." Florida International University Symposium on Management Information Systems and Management, June 1978, Miami.

Robey, D. "Organizations, Managers, and the MIS: Report from an International Study." Irvine Research Conference on the Social Issues and Impacts of Computing, August 1979, Lake Arrowhead, CA.

Taggart, W.M., and Robey, D. "Human Information Processing: Implications for Management Information Systems." ORSA/TIMS, November 1980, Colorado Springs.

Robey, D., Taggart, W.M., and Taggart, B. ""Decision Styles and Managerial Effectiveness." American Institute for Decision Sciences, November 1981, Boston.

Robey, D., and Markus, M.L. "Perspectives on the Organizational Validity of Management Information Systems." Academy of Management, August 1981, San Diego.

Mobley, C.C., Himburg, S., Robey, D., and Easton, P. "Preferred Decision Styles of Dieticians and Dietetic Students." American Dietetic Association, October 1982, San Antonio.

21 Papers Presented at Professional Meetings (cont.)

Robey, D. Newman, U.E., and Taggart, W.M. "Measuring Decision Styles: An Empirical Assessment." TIMS/ORSA, April 1982, Detroit.

Robey, D., Bjørn-Andersen, N., and Eason, K. "Information Systems Impacts in Organizations: Summary from an International Study." International Conference on In formation Systems, December 1983, Houston.

Taggart, W.M., and Robey, D. "The Penta-Brain: A Neurological Model of Decision Making." Academy of Management, August 1983, Dallas.

Robey, D. "The Myers-Briggs Type Indicator." American Society of Training and Development, April 1983, Miami.

Franz, C.R., and Robey, D. "An Investigation of User-Led System Design: Rational and Political Perspectives." International Conference on Information Systems, November 1984, Tucson.

Kaiser, K.M., and Robey, D. "Behavioral Research in MIS: Models, Method, Melange." Workshop presented at the American Institute for Decision Sciences, November 1984, Toronto.

Taggart, B., Robey, D., and Taggart, W.M. "The Best of Decision Styles: An Audio/Visual Odyssey." Whole Brain Symposium, October 1984, Key West.

Robey, D. "Typologies." American Bankers Association Education and Training Forum, February 1984, Miami.

Robey, D., and Markus, M.L. "Rituals in Information System Design." Hawaii International Conference on Systems Science, January 1984, Honolulu.

Franz, C.R., Robey, D., and Koeblitz, R.R. "User Response to an Online Information System: A Field Experiment." American Institute for Decision Sciences, November 1985, Las Vegas.

Van Wagner, M., Himburg, S., Curry, K., and Robey, D. "Perceptions of Functions of Dietetic Technicians by Dietetic Technicians and R.D. Supervisors." American Dietetic Association, October 1985, New Orleans.

Robey, D. "Office Culture: Prelude to Office Systems." ESPRIT Workshop on Modeling the Nature of the Office for Design of Third Wave Office Systems, August 1986, Gentofte, Denmark.

22 Papers Presented at Professional Meetings (cont.)

Robey, D., Farrow, D.L., and Franz, C.R. "Assessing Conflict in System Design." IFIP conference on Information System Assessment, August 1986, Noordwijkerhout, The Netherlands.

Robey, D., "Understanding the Impacts of Student Information Systems." Workshop on Managing Student Information Systems, Southern Association of Collegiate Registrar and Admissions Officers, July 1986, Coral Gables.

Robey, D., and Markus, M.L. "The Organizational Impacts of Information Systems: Models and Research Directions." TIMS/ORSA, April 1986, Los Angeles.

Robey, D. "Information Systems and Organizational Culture." Symposium presented at the National Meeting of the Decision Sciences Institute, November 1987, Boston.

Robey, D. "Office Culture and Office Systems." National TIMS/ORSA Meeting, May 1987, New Orleans.

Robey, D. "Research Strategies for Studying Strategic Information Behavior," Academy of Management, August 1988, Anaheim.

Robey, D. "The Meanings of Information Technology in the Workplace," Society for Industrial and Organizational Psychology, April 1988, Dallas.

Robey, D., and Zmud, R.W. "Research on End-User Computing: Theoretical Perspectives from Organization Theory," IFIP Conference on Desktop Information Technology, June 1989, Ithaca, NY.

Robey, D., Gupta, S.K., and Rodriguez-Diaz, A. "The Cultural Context of Information Systems Implementation: A Comparative Case Study for Latin America," Business Association of Latin American Studies, February 1989, Boca Raton, FL.

Robey, D., Saunders, C.S., and Vaverek, K. "Social Structure and Electronic Communication," Hawaii International Conference on Systems Sciences, January 1989, Kona.

Sahay, S., and Robey, D. "Social Construction of Geographic Information Systems." International Conference on Information Systems, December 1992, Dallas.

Robey, D., “Theories that Explain Paradox: Accounting for the Contradictory Organizational Consequences of Information Technology,” Academy of Management, August 1995, Vancouver.

Robey, D., “Diversity in IS Research,” GRITS Conference, March 1996, Milledgeville, GA.

23 Papers Presented at Professional Meetings (cont.)

Robey, D., "Taking Stock: What We Have Learned About the Organizational Impact of Information Technology and What We Still Need to Know," Administrative Science Association of Canada, Distinguished Speaker Presentation, July 2000, Montréal.

Robey, D., "Researching Virtual Work," BIT 2000, November 2000, Manchester, UK (via videoconference).

Robey, D. "Advisor-Student Relationships: Parameters, Principles, and Practicalities," Doctoral Consortium of the International Conference on Information Systems, December 2000, Twin Waters, Australia.

Boudreau, M-C., and Robey, D., "Enabling Organizational Transition with Complex Technologies: Understanding Post-Implementation Learning," Academy of Management, August 2001, Washington, D.C.

Boudreau, M-C, and Robey, D., “Defending Your Qualitative Dissertation: An Advisor’s & Advisee’s Perspective, 15th Annual Conference on Interdisciplinary Qualitative Studies, Athens GA, January 2002.

Robey, D., “Varieties of Research Methods for Studying Virtual Work,” Keynote address: International Symposium on Research Methods,” August 2002, Dallas.

Jin, L., and Robey, D., “Bridging Time and Space: An Interpretive Analysis of a Virtual Organization,” Academy of Management, August 2002, Denver.

Robey, D. “Intertwining Virtual Space with Physical Place: Theoretical Considerations,” INFORMS Conference on Information Systems Technology (CIST), November 2002, San Jose CA.

Cousins, K.C., and Robey, D., “The Social Shaping of Electronic Metals Exchanges,” INFORMS Conference on Information Systems Technology (CIST), November 2003, Atlanta GA.

Robey, D. "Qualitative and Interpretive Approaches to Studying Information Technologies Following Acceptance," DIGIT 2003 Workshop, December 2003, Seattle WA.

24 Papers Presented by Invitation to Academic and Professional Groups

"Organizational Impacts of Information Systems: Conceptual Models and a Field Experiment." University of California - Los Angeles, April 1985.

"Impacts of Computerization." Risø National Laboratory, Denmark, August 1986.

"The Role of Causal Assumptions in Research on the Organizational Impacts of Information Systems." Concordia University, March 1987.

"Information Technology and Organizational Change: Causal Structure in Theory and Research." University of Georgia, May 1987.

"Communication and Conflict in Systems Development." Harvard Business School, May 1988.

"Field Research in Information Systems." St. Cloud State University, June 1988.

"A Cultural Perspective on the Organizational Consequences of Information Technology." Georgia State University, January 1989.

"A Social Process Model of Information Systems Development." University of Minnesota, October 1990.

"Research and Publication Strategies in Information Systems." Florida Atlantic University, October 1990. University of South Florida, January 1991.

"Information Technology and the Paradox of Organizational Persistence and Transformation." London School of Economics, July 1991. London Business School, July 1991. University of Manchester, July 1991.

"Outsourcing: Solution for the Information Systems Department?" Pontifica Universidad Catolica de Chile, November 1991.

"Information Technology: How Does it Affect Organization Structure?" Pontifica Universidad Catolica de Chile, November 1991. . "Repeating Cycles in Information System Development: A 15-Year Case History." Case Western Reserve University, November 1991.

25 Papers Presented by Invitation to Academic and Professional Groups (cont.)

"Research on the Process of Information Systems Development." University of Calgary, June 1993.

"Future Directions in Research on the Implementation and Organizational Consequences of Information Technology," University of North Texas, May 1994. University of Minnesota, September 1994. University of Houston, October 1994 Georgia State University, November 1994 University of Pittsburgh, November 1994

"How to Explain the Contradictory Organizational Consequences of Information Technology.” Erasmus University Rotterdam, December 1995. Published in Dutch in M. Heidt, P.J. van Huis, and J. van der Molen, eds., Workflow Management. De Volgende Stap...? Rotterdam: Stichting L’Ordinateur Support, 1996, 44-54.

“Theories that Explain Contradiction: Accounting for the Contradictory Organizational Consequences of Information Technology.” Case Western Reserve University, February 1995. York University, June 1995. Georgia State University, November 1995 Florida State University, November 1995.

“Research and Publishing in the Organisational Sciences.” Agder College, June 1996.

“Information Technology and Organizational Learning," Southern Illinois University, September 1997.

"Understanding the Paradoxes of IT-Enabled Organizational Transformation," Washington University. Executive Lecture Series: November 1997.

"Teaching Effectiveness." KPMG Peat Marwick Foundation's Information Systems Student Association, December 1997.

"Situated Learning in Virtual Teams." HEC Montréal, August 1998.

"Turning Troubled Software Projects Around: An Exploratory Study of the De-escalation of Commitment to Failing Courses of Action." David D. Lattanze Center for Executive Studies in Information Systems, October 1998.

26 Papers Presented by Invitation to Academic and Professional Groups (cont.)

"Organizational Consequences of Information Technology: Dealing with Diversity in Empirical Research." University of Umeå, April 2000. Nanyang Business School, May 2000.

"Intertwining Material and Virtual Work.” University of Georgia, February 2001. University of Kentucky, April 2001. University of Cincinnati, April 2001. Louisiana State University, May 2001.

“The Role of Face-to-Face Communication in Virtual Teams” University of Nebraska-Omaha, March 2002

“The Value of Social Enounters in Virtual Teams.” University of Dayton, October 2002

“Enacting Integrated Information Technology: Inertia, Improvised Learning and Reinvention.” New York University, April 2003 Louisiana State University, January 2004

“A Tale of Two Technologies: Human Agency and IT Usage.” Auburn University, February 2005 University of Oslo, May 2005

“Writing and Responding to Reviews.” PhD Project Information Systems Doctoral Students Association, August 2005

“Consensus and Diversity in IS Research: Theoretical Foundations of Empirical Studies of IOS.” Emory University, January 2006 Indiana University, February 2006

“Human Agency and the Use of Information Technology Applications.” New Jersey Institute of Technology, March 2006

“Human Agency and Work Practice: Explaining Changes in the Use of Online Learning Technology Following Adoption.” University of Georgia, September 2006 University of Houston, February 2007 University of Oklahoma, March 2008

“Service Science: The Qualitative Research Challenge.” Keynote Address: IFIP 8.20 Conference, Toronto, August 2008

27 Papers Presented by Invitation to Academic and Professional Groups (cont.)

“Career Fulfilment: A Roadmap to Tenure and Beyond.” Keynote Address: AMCIS MIS Camp, August 2008

“Career Fulfilment: A Roadmap.” HEC Montréal, October 2008

“Publication Stories.” Danish Research Seminar on Information Systems (DaRSIS), Copenhagen, May 2009

“Balancing Theory and Empirical Research Projects.” Danish Research Seminar on Information Systems (DaRSIS), Copenhagen, May 2009

“How to Have a Fulfilling Academic Career.” Academy of Management: OCIS Division Junior Faculty Consortium, Chicago, August 2009.

“Information and Organization.” Academy of Management: The U.S.-International Divide in OCIS Research? The Journal Editors Perspective. Chicago, August 2009.

“Technology, Materiality and Organizational Change.” University of Georgia, April 2010. Post-ICIS Special Session, December 2010. University of Western Ontario, November 2011.

“Researching as Participant.” Case Western Reserve University, September 2012 Case Western Reserve University, September 2013 Case Western Reserve University, September 2014 Case Western Reserve University, September 2015 Case Western Reserve University, December 2016 Case Western Reserve University, August 2017

“Sociomateriality and Other Temptations: Bandwagons, Bandwagons, Fashions, and Organizing Visions in Information Systems Research.” Laval University, April 2015 HEC Montreal, April 2015 Queens University, April 2015 Georgia State University, May 2016

“Fulfilling Academic Career Aspirations While Sorting Through Opportunities, Temptations and Distractions” University of Louisville, October 2015

28 Papers Presented by Invitation to Academic and Professional Groups (cont.)

“Why I Accepted Your Paper And Why I Rejected Others.” (with Carol Saunders) Kennesaw State University, April 2016

“Virtual Teamwork.” The Chicago School of Professional Psychology, November 2016

29 Supervision of Doctoral Dissertations

Georgia State University

Dawn Wade (Executive Doctorate in Business, 2017), “Simultaneous Pursuit of Exploitation and Exploration in a Small Owner-Managed Service Firm,” Chair. Shelly Peters (Executive Doctorate in Business, 2016), “An Ethnography of Care Coordination in an Integrated Practice Unit for Ventilator Dependent Patients,” Member. Wallace Taylor (Executive Doctorate in Business, 2015), “Interorganizational Learning through Exploration and Exploitation Under Conditions of Goal Divergence in Private-Public Partnerships: A Case Study.” Chair. Alex Armour (Executive Doctorate in Business, 2015), “Balancing the Ladder: Achieving Contextual Ambidexterity Through The Implementation of High Performance Work Systems.” Chair. Berkley Baker (Executive Doctorate in Business, 2015), “The Role Of Industry Structure on Customer Value in Robotic Surgery.” Chair. Fabiola Corvera (Executive Doctorate in Business, 2015), “IT-Enabled Service Innovation— A Field Study of Agile Approaches to Value Co-Creation.” Member. EunHee Park (Ph.D., Computer Information Systems, 2014), “The Role of Regret and its Applications in IS Decision Making.” Member. Isabelle Monlouis (Executive Doctorate in Business, 2013), “Organizational Learning in Business Process Improvement: The Role of the Frontline Employee.” Chair. Chad Anderson (Ph.D., Computer Information Systems, 2011), “Health Information Systems Affordances: How the Materiality of Information Technology Enables and Constrains the Work Practices of Clinicians.” Chair. Benoit Raymond (Ph.D., Computer Information Systems, 2010), “Investigating the Relationship between IT and Organizations: A Multi-Perspective Approach.” Chair. Anouck Adrot (Ph.D., Computer Information Systems, 2010), “What Support Does Information and Communication Technology (ICT) Offer to Organizational Improvisation In Crisis Response? Co-chair. Gäetan Mourmant (Ph.D., Computer Information Systems, 2009), “How and Why Do I.T. Professionals Leave Their Salaried Employment to Start a Company?” Member. Jack Zheng (Ph.D., Computer Information Systems, 2009), “A Multidimensional and Visual Exploration Approach to Project Portfolio Management.” Member. Yide Shen (Ph.D., Computer Information Systems, 2009), “The Influence of Subgroup Dynamics on Knowledge Coordination in Distributed Teams: A Transactive Memory System and Group Faultline Perspective.” Member. Alina Dulipovici (Ph.D., Computer Information Systems, 2009), “Exploring IT-Based Knowledge Sharing Practices: Representing Knowledge Within and Across Projects.” Chair. Christophe Elie-Dit-Cosaque (Ph.D., Computer Information Systems, 2008). “Studies in Adaptation to Information Systems: Multiple Roles and Coping Strategies.” Member.

30 Supervision of Doctoral Dissertations (cont.)

Jijie Wang (Ph.D., Computer Information Systems, 2008), “Controlling Telework: An Exploratory Investigation of Portfolios of Control Applied to Remote Knowledge Workers.” Chair. Sunyoung Cho (Ph.D., Process Innovation, 2007). “A Contextualist Approach to Telehealth Innovations.” Member. Radhika Jain (Ph.D., Computer Information Systems, 2006), “Improving Business Process Agility with Process Integration.” Member. Huoy Min Khoo (Ph.D., Computer Information Systems, 2005), “Upgrading Packaged Software: An Exploratory Study of Decisions, Impacts, and Coping Strategies from the Perspectives of Stakeholders.” Chair. Andrew Burton-Jones (Ph.D., Computer Information Systems, 2005), “New Perspectives on the System Usage Construct.” Member. Karlene Cousins (Ph.D., Computer Information Systems, 2004). “Access Anytime, Anyplace: An Empirical Investigation of Patterns of Technology Use Within Nomadic Computing Environments.” Chair. Lynette Kvasny (Ph.D., Computer Information Systems, 2002). “Problematizing the Digital Divide: Cultural and Social Reproduction in a Community Technology Initiative.” Member. Leigh Jin (Ph.D., Computer Information Systems, 2002). “An Interpretive Analysis of the Relationship between Virtual and Material Representations in an E-Business Company: A Participant Observation Study.” Chair. Suzanne Pawlowski (Ph.D., Computer Information Systems, 2000). "Managing the Ties that Bind: An Investigation of the Broker Role of IT Professionals." Chair. Marie-Claude Boudreau (Ph.D., Computer Information Systems, 2000). "Exploring the Transition to Enterprise Resource Planning: A Longitudinal Study of IT-Related Change." Chair. Paul Cule (Ph.D., Computer Information Systems, 1999). "Towards a Process Theory of Information Technology and Organizational Transition." Chair. Dan Turk (Ph.D., Computer Information Systems, 1999). “Supporting Organizational Goals and Process Improvement in Dynamic, Multi-Level, Hybrid Software Process Models.” Member. David Gefen (Ph.D., Computer Information Systems, 1997). "Building Users' Trust in Freeware Providers and the Effects of This Trust on Users' Perceptions of Usefulness, Ease of Use and Intended use of Freeware." Member.

University of Georgia Donald Wynn (Ph.D., Management Information Systems, 2007). “Understanding the Health of Technological Ecosystems: The Case of Professional Open Source Software.” Member. Clay Williams (Ph.D., Management Information Systems, 2007). “Coordination as Process for Federated IS Governance.” Member.

31 Supervision of Doctoral Dissertations (cont.)

University of Western Ontario Betty Vandenbosch (Ph.D., Information Systems, 1993) “ESS Impact Viewed from a Learning Perspective.” External Examiner. Rebecca Grant (Ph.D., Information Systems, 1988) “Computerized Monitoring: Service Sector Impact.” External Examiner.

University of Miami Adiba Ash (Ph.D., Educational Leadership, 1989). “Interorganizational Relations and Effectiveness in School-Business Partnerships.” Member.

University of Wisconsin - Milwaukee Jeanne Ross (Ph.D., Information Systems, 1987) “Management Information Systems Department Control Over End-User Computing in Marketing Departments.” Member.

University of Pittsburgh Biplab Dutta (Ph.D., Business, 1977). Member. Barry Epstein (Ph.D., Business, 1977). Member.

Florida International University Ana Azevedo (Ph.D., Management, 1997) "Cross-Cultural Differences in Attributions for Unethical Work Behavior: A Comparative Study of Anglos and Hispanics." Member. Martin Santana (Ph.D., Information Systems, 1997) "Managing Conflict in User-Oriented Development Environments: Effects on Information Systems Success." Chair. George Marakas (Ph.D., Information Systems, 1995) “The Role of Questions in Elicitation of Information System Requirements.” Member. Line Dubé (Ph.D., Information Systems, 1995) “The Role of Stories in Understanding the Cultural Context Surrounding Information System Practices.” Chair. Patricia Lash (Ph.D., Information Systems, 1995) “An Empirical Investigation of the Formation and Management of Strategic Partnerships in IS.” Member. Guy Paré (Ph.D., Information Systems, 1995) “Understanding the Dynamics of Information Technology Implementation: The Case of Clinical Information Systems.” Member. Leo Vijayasarathy (Ph.D., Information Systems, 1994) “Consequences of Interorganizational Information Systems: An Empirical Investigation of the Effects of EDI Use on Interorganizational Relationships in the Retail Industry.” Chair. Sundeep Sahay (Ph.D., Information Systems, 1993) “Social Construction of Geographic Information Systems.” Chair.

Bentley University Mari-Klara Stein (Ph.D., Business, 2013) “Use and Non-Use of IT in the Workplace: Studies on Emotions, Identity and Technology.” Member.

HEC Montréal Antonio Kappos (Ph.D., Administration, 2008) “Towards an Understanding and an Explanation of the Relationship Between Culture and IS.” External Examiner.

32 Supervision of Doctoral Dissertations (cont.)

University of Calgary Robert Willis (Ph.D., Management, 2002) “Empowerment, Control and the Representations of Technology in Organisations.” External Examiner.

University of Jyväskylä Helena Karsten (Ph.D., Economics, 2000) "Weaving Tapestry: Collaborative Information Technology and Organisational Change." Faculty Opponent.

University of Umeå Jonny Holmström (Ph.D., Informatics, 2000) "Information System and Organization as Multipurpose Network." Faculty Opponent.

York University Brent Furneaux (Ph.D., Information Systems, 2009) “Time for a Change: An Exploration of Information Systems Discontinuance.” External Examiner. Michelle Brown (Ph.D., Information Systems, 1995) "A Theory of Information Technology Cultures." External Examiner.

33 University Service Activities -- Georgia State University:

University Pilot Minority Faculty Mentoring Program (2004) University Faculty Awards Committee (2004) Robinson College of Business Search Committee for Department of Computer Information Systems Chairperson (2008) Robinson College of Business Committee to evaluate application for Regent’s Professorship (2006). Robinson College of Business Graduate Faculty Evaluation Committee (2005-2008) Robinson College of Business Search Committee for Department of Managerial Sciences Chairperson (2004) Robinson College of Business Promotion and Tenure Committee (2000-2003). Robinson College of Business Graduate Program Council (1996-1999). Department of Management Search Committee (1995-1997, 2002-2003). Department of Computer Information Systems Doctoral Admissions Committee (1995- 1997). Department of Computer Information Systems Target Journal Coordinator (1996-2001). Department of Computer Information Systems Recruiting Committee (1996-1997, 1998- 99, 2000-2001) Department of Computer Information Systems Promotion and Tenure Committee Chair (1997-2002) Department of Computer Information Systems Doctoral Coordinator (1997-2010). Department of Computer Information Systems Coordinator for Research Colloquia and Professional Development Workshops (2003-2010).

Service Activities in Academic and Professional Organizations

Academy of Management: Reviewer for Academy of Management Review, Academy of Management Journal, and Academy of Management Executive. Division Chair, Organizational Communication and Information Systems Division, 1997- 1998. Division Chair-Elect, Organizational Communication and Information Systems Division, 1996-1997. Program Chair, Organizational Communication and Information Systems Division, 1995- 1996. Program Chair Elect, Organizational Communication and Information Systems Division, 1994-1995. Division Officer (member at large), Organizational Communication and Information Systems Division, 1993-1994. Director, and Faculty, OCIS Junior Faculty Workshop, 1991-1994, 1996, 1997, 2009. Editorial Review Board, Academy of Management Review (1982-1984, 2002-2010).

34 Service Activities in Academic and Professional Organizations (cont.)

Association for Information Systems: Program Co-Chair for AMCIS 2005 (Omaha) Executive Committee, 2004-2006 LEO Selection Committee, 2011-2012

Canadian Journal of Administrative Sciences: Editorial Board Member, 1997-1999

Decision Sciences Institute: Reviewer for Decision Sciences MIS Track Chair, 1987 National Meeting Innovative Education Committee, 1983-1984

Information and Organization: Senior Editor (2015 – present) Editor in Chief (2000-2014) Elsevier Committee on Publication Ethics (COPE) (2005-2014) Associate Editor (1995-2000) Editorial Board Member (1991-1995)

Information Technology & People: Editorial Board Member

International CIS Journal: Editorial Board Member, 1987-1990

International Conference on Information Systems (ICIS): Doctoral Consortium Faculty, ICIS-2000 in Brisbane Program Co-Chair, ICIS-1993 in Orlando, Executive Committee Vice-Chairman, ICIS-1990 in Copenhagen Program Committee, ICIS-1986 in San Diego Program Committee, ICIS-1985 in Indianapolis Doctoral Consortium Faculty, ICIS-1984 in Houston

International Federation for Information Processing (IFIP): Program Committee, Conference on Information Systems and Qualitative Research, 1997. Program Committee, Conference on IT and Changes in Organizational Work, 1995. Program Committee, Conference on Information Technology and New Emergent Forms of Organization, 1994. Program Committee, Conference on Desktop Information Technology, 1989. Program Committee, Conference on Information System Assessment, 1986. Program Committee, Conference on Information Systems Development for Human Progress in Organizations, 1987

35

Service Activities in Academic and Professional Organizations (cont.)

John Wiley and Sons: Advisory Editor, Wiley Series on Information Systems

The Journal of Information Technology Management: Editorial Review Board, 2000-2012

MIS Quarterly: Special Issue Senior Editor, Issue on Information Systems in Developing Countries, 2004-2006 Senior Editor, 1999-2001 Associate Editor, 1985-1987 Consulting Editor, 1984

Nanyang Technological University International Advisory Board, Information Management Research Centre (1993-2006) External Examiner, MBA/MIT and Electronic Commerce Programs, 1998-2002.

National Science Foundation: Review Panel Participant

Southern Management Association: Editorial Board Member, Journal of Management, 1981-1983

Research Council of Norway: Review Panel Chair, 2012

Executive DBA Council: Faculty for Doctoral Consortium, International Conference on Engaged Management Scholarship, 2013, 2015

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