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Patient Perspectives on Hypertension Management in Health System of Sri Lanka: a Qualitative Study

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Patient Perspectives on Hypertension Management in Health System of Sri Lanka: a Qualitative Study Open access Original research BMJ Open: first published as 10.1136/bmjopen-2019-031773 on 7 October 2019. Downloaded from Patient perspectives on hypertension management in health system of Sri Lanka: a qualitative study Manuja Perera,1 Chamini Kanatiwela de Silva,2 Saeideh Tavajoh,3 Anuradhani Kasturiratne,1 Nathathasa Vihangi Luke,2 Dileepa Senajith Ediriweera,4 Channa D Ranasinha,5 Helena Legido-Quigley,6 H Asita de Silva,2,7 Tazeen H Jafar 3,8 To cite: Perera M, de ABSTRACT Strengths and limitations of this study Silva CK, Tavajoh S, et al. Introduction Uncontrolled hypertension is the leading Patient perspectives on risk factor for mortality globally, including low-income and ► A strength of this paper is that in-depth interviews hypertension management in middle-income countries (LMICs). However, pathways for health system of Sri Lanka: a allowed us to explore patient pathways through the seeking hypertension care and patients’ experience with qualitative study. BMJ Open healthcare system and their various experiences in the utilisation of health services for hypertension in LMICs 2019;9:e031773. doi:10.1136/ seeking care for hypertension. are not well understood. bmjopen-2019-031773 ► The strength of the conceptual framework is en- This study aimed to explore patients’ Objectives abling the identification of facilitators and barriers ► Prepublication history for perspectives on different dimensions of accessibility this paper is available online. to the health system accessibility and availability for and availability of healthcare for the management of To view these files, please visit the people. uncontrolled hypertension in Sri Lanka. the journal online (http:// dx. doi. ► A key limitation is that despite our attempt to include org/ 10. 1136/ bmjopen- 2019- Setting Primary care in rural areas in Sri Lanka. participants from various groups, it is likely that we 031773). Participants 20 patients with hypertension were have underselected those who are least connected purposively sampled from an ongoing study of Control of to the health system. However, the Control of Blood CKdS and ST are joint first Blood Pressure and Risk Attenuation in rural Bangladesh, Pressure and Risk Attenuation in rural Bangladesh, authors. Pakistan, Sri Lanka. Pakistan, Sri Lanka study sampling strategy was Method We conducted in-depth interviews with patients. Received 20 May 2019 random selection of clusters stratified by distance Interviews were audio-recorded and transcribed into Revised 03 September 2019 from the government health facility. http://bmjopen.bmj.com/ Accepted 05 September 2019 local language (Sinhala) and translated to English. Thematic analysis was used and patient pathways on their experiences accessing care from government and private Conclusion Patients identified several barriers to clinics are mapped out. accessing hypertension care in Sri Lanka. Measures Results Overall, most patients alluded to the fact that recommended improving hypertension management in Sri their hypertension was diagnosed accidentally in an Lanka including public education on hypertension, better unrelated visit to a healthcare provider and revealed lack communication between healthcare professionals and of adherence and consuming alternatives as barriers to patients, and efforts to improve access and understanding control hypertension. Referring to the theme ‘Accessibility of antihypertensive medications. on September 26, 2021 by guest. Protected copyright. and availability of hypertension care’, patients complained Trial registration number NCT02657746. of distance to the hospitals, long waiting time and shortage of medicine supplies at government clinics as the main barriers to accessing health services. They often resorted INTRODUCTION to private physicians and paid out of pocket when they Hypertension is a major contributor to cardio- experienced acute symptoms attributable to hypertension. vascular disease and premature death globally Considering the theme ‘Approachability and ability to and regionally, specifically in South Asia.1 2 perceive’, the majority of patients mentioned increasing Over 1.1 billion adults suffer from hyperten- © Author(s) (or their public awareness, training healthcare professionals for sion globally, and the vast majority of these employer(s)) 2019. Re-use effective communication as areas of improvement. Under people live in low-income and middle-income permitted under CC BY-NC. No the theme ‘Appropriateness and ability to engage’, few countries (LMICs).3 4 Despite demonstrable commercial re-use. See rights patients were aware of the names or purpose of their and permissions. Published by medications and reportedly missed doses frequently. benefits of blood pressure (BP) lowering in BMJ. Reminders from family members were considered a major hypertension, BP control rates remain grossly For numbered affiliations see facilitator to adherence to antihypertensive medications. suboptimal in LMICs and especially in rural end of article. Patients welcomed the idea of outreach services for compared with urban areas (>80% uncon- 5 6 Correspondence to hypertension and health education closer to home in trolled). Dr Tazeen H Jafar; the theme ‘Things the patients reported to improve the There are several patient-related, provid- tazeen. jafar@ duke- nus. edu. sg system’. er-related and health system-related factors Perera M, et al. BMJ Open 2019;9:e031773. doi:10.1136/bmjopen-2019-031773 1 Open access BMJ Open: first published as 10.1136/bmjopen-2019-031773 on 7 October 2019. Downloaded from contributing to poor BP control. Our previous Control healthcare level in Sri Lanka. These health workers have of Blood Pressure and Risk Attenuation trial in Pakistan mainly focused on maternal and child health, although suggested that patient education on hypertension and risk recently their role has been expanded to include other factors act synergistically with the training of providers to public health issues. improve BP control.7 Our ongoing Control of Blood Pressure and Risk Conceptual framework Attenuation in rural Bangladesh, Pakistan, Sri Lanka We aimed to conceptualise accessibility and availability of (COBRA-BPS) study highlighted the magnitude of uncon- care services to control hypertension from the patient’s trolled hypertension in rural Sri Lanka, with >50% having perspective using a mixed inductive and deductive 6 poorly controlled BP. Unhealthy lifestyles and obesity approach and thematic analysis based on the principles rates were high, and adherence to antihypertensive medi- of grounded theory. Our approach used elements from cations was poor despite universal access to healthcare in Levesque et al’s13 framework in this paper which posi- Sri Lanka. tions access at the interface of health systems and popu- We identified several barriers and facilitators to lations. Access compasses both accessing services and the patient-centred access to hypertension management in pathways that the patient goes through from identifying a qualitative study in rural Bangladesh, Pakistan and Sri 8 9 health requirements to fulfilling their needs for accessing Lanka. Despite a quite well-functioning health system services. Along these pathways, it is critical to recognise with universal coverage, we noticed many challenges to how patients seek services, how they reach them and how the effective management of uncontrolled hyperten- these services are available for use. This conceptual frame- sion, these persuaded us to implement a qualitative study work identifies factors that may impact access and focuses specifically in Sri Lanka. on either the health system–related institutions, organisa- In this paper, we sought an in-depth evaluation of the tions and providers or those present at the national level data on patients’ perspectives on different dimensions of (eg, individual, household, community). accessibility and availability of healthcare for the manage- ment of uncontrolled hypertension in Sri Lanka, with a Study design and sampling focus on suggestions for improvement. This qualitative study commenced within COBRA-BPS study that is conducted in the Puttalam district (popu- MATERIALS AND METHODS lation 0.7 million) in Sri Lanka. This study enrolled The case study setting: Sri Lanka patients with uncontrolled hypertension who usually visit Sri Lanka is a lower middle-income country with a popu- the same district clinic. The criteria for uncontrolled lation of 21.2 million, of which 81.5% is rural.10 In 2014, hypertension are either persistently elevated BP (systolic a study estimated that the prevalence of hypertension in BP ≥140 mm Hg or diastolic BP ≥90 mm Hg) from each http://bmjopen.bmj.com/ all adults in Sri Lanka is 23.7%.11 Another study of 2986 set of last two of three readings taken on two separate adults between 35 and 64 years of age reported that of days; and/or currently maintained on antihypertensive the known persons with hypertension, 19.5% were not medications. Based on similar studies in other countries, we expected to reach thematic saturation with 20 partic- on antihypertensive medication and only 32.1% were 9 controlled.12 Recently, the findings from the baseline ipants in Sri Lanka. Once we reached 20, we discussed among team members and concluded that we had rich data of COBRA-BPS study showed that among those 9 with treated hypertension, 56.5% (52.7, 60.1) has uncon- data for the themes that had emerged from the analysis. 6 More details regarding the COBRA-BPS trial design have on September 26, 2021 by guest.
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